Service History 522

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 09/25/2023

Cx complaint that the unit is not making ice. I inspected the unit to confirm the complaint. I found the unit is cooling fine. The IM is getting 122v and the IM valve works fine as well. I cycled the power and the IM motor still did not rotate. The unit needs a new IM to resolve the issue. I quoted the cx and collected the service call by CC.

We serviced a

FRIGIDAIRE WASHER

Model GLTF2940FS1

Near Norfolk, Massachusetts 02056

Aimee

Job Details: 09/25/2023

Found needs a drain pump and bellowsAt cost repair and age Cust buying new

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507ESS01

Near Norfolk, Massachusetts 02056

Aimee

Job Details: 09/25/2023

Found the evap fan in fridge not work.Used test 3 test; ordrng 1 W11033168 (Evap fan)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Denver, North Carolina 28037

Mark C.

Job Details: 09/25/2023

Unit is adding too much water into the drum causing the water to leak into the case. This is caused by a programming issue.; ordrng 1 W11618916 (Pcb)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Stanley, North Carolina 28164

Mark C.

Job Details: 09/25/2023

Installed support sent by the manufacturer. heater support W10909479 Unit is fully functional.

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Charlotte, North Carolina 28278

Jeff L.

Job Details: 09/25/2023

Found light bulb burnt out also found the power intermittent to bulb. Need to replace bulb and controlPart#W10886919Part#WPW10260060; ordrng 1 W10886919 (Light bulb) and 1 WPW10260060 (Control board) and 2 2xframe (2xframe)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 09/25/2023

"Upon arriving found unit had full frost pattern. Unplugged unit and plugged unit back in and unit starts , compressor started and unit started cooling. Called Randy to confer on situation and Randy said to leave unit and tell customer monitor unit. Customer said unit is cooling. Now but stopped before when he called before, cooking now. While putting unt back together noticed cage to condenser fan was warped and possibly causing fan to not cool compressor Intermittently. Left compressor and evap with customer. Took pictures of evap and verified proper cool. ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A and 1 W11504448 COUPLER"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1514QB0

Near Manchester, Connecticut 06040

Amanda R.

Job Details: 09/25/2023

Ff door gasket not sealing good in upper right corner quoted for new gasket

We serviced a

WHIRLPOOL WALL OVEN

Model WOC54EC0HS22

Near Charlotte, North Carolina 28278

Jeff L.

Job Details: 09/25/2023

Replaced parts ordered unit ran and checked okCall complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Worcester, Massachusetts 01605

Angel R.

Job Details: 09/25/2023

"Customer complaint of things freezing in crisper drawer also found reservoir frozen. Thawed out and water was dispensing, tested damper motor and it is getting stuck at times struggling to open and close. Will order new damper control.; ordrng 1 W11087463 (damper)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRA20EMBT

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 09/25/2023

Installed new evap fan and drain heater kit complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 09/25/2023

"Customer complained unit hot between doors and unit keeps running. Found fan cage was pushed in causing condenser fan to not run, moved fan cage to normal position and fan started working. Verified proper operation. Informed customer to give unit time to cool down. Give 24 for proper cool once plugging unit back in, unit had frost pattern but was struggling to run with fan not cooling condesor."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Pineville, North Carolina 28134

Jeff L.

Job Details: 09/25/2023

Found dishwasher leaking from dead center bottom of dishwasher the middle spray arm was off and allowing water to pool up at center of door and water was running over the door frame. Return 10-2-23 amPart#WPW10498900; ordrng 1 WPW10498900 (Upper spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 09/25/2023

"Customer thought unit was in warranty but unit wasnt , informed jnit warranty was out 6-10-23. Customer didnt speak perfect English and said ok thats fine work on it. While taking temps the husband told her to tell me they werent paying. Had only took temps and didnt tell them anything yet. Customer said she was told it was still in warranty by the people she called and refused to pay. Left call."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near East Hartford, Connecticut 06118

Chuck M.

Job Details: 09/23/2023

"Installed brackets, bin, and ice maker. Reset unit and advised customer to allow time for ice production."

We serviced a

KITCHENAID MICROWAVE

Model KMLS311HBS1

Near Rocky Hill, Connecticut 06067

Chuck M.

Job Details: 09/23/2023

Unable to get correct wiring diagram. Will reschedule with customer. Ordered mounting kit. ; ordrng 1 W10821385 (hard-mount) and 1 W11122643 (nut)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newington, Connecticut 06111

Chuck M.

Job Details: 09/23/2023

Customer complaint is that lid is not locking inspected and found lid latch broken. Ordered lid latch.; ordrng 1 W11513248 (Lid Latch)

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS2

Near Avon, Connecticut 06001

Chuck M.

Job Details: 09/23/2023

Installed control and panel. Tested and showed customer it works.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Hartford, Connecticut 06106

Chuck M.

Job Details: 09/23/2023

Customer complaint is that washer has error code. Ran diagnostics and found error codes F2e2 HMI disconnected. F7e7 motor unable to reach target RPMs. Ordered console and control. ; ordrng 1 W11478519 (Console) and 1 W11543996 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Hartford, Connecticut 06106

Chuck M.

Job Details: 09/23/2023

Called customer and left message about tech running late. Need to reschedule. ; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 09/23/2023

Needs to be rescheduled. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 09/22/2023

Checked unit found washplate and gearcase shaft teeth worn down needs gearcase and washplate; I gave customer estimate they decided not to get it fixed Cllctd $137.19 CC Ref # 10079004068

We serviced a

THERMADOR DISHWASHER

Model DWHD650WPR/13

Near Franklin, Massachusetts 02038

Aimee

Job Details: 09/22/2023

Installed new valve found mouse debris sun flower seed and fur no mice behind dishwasher. Showed Cust advised to seal holes under sink mice will chew through water line and drain hoseChecked for leaks while dishwasher was out drain hose and water line as no leaks

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Newington, Connecticut 06111

Ruben C.

Job Details: 09/22/2023

Sr 7737387914 installed rotor clutch and stator still getting issue with locked rotor f7e9 called techline control not sending voltage to clutch per techline order control and harness; rqstng P&A on 1 W11130532 (Lower harness) and 1 W11130238 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Charlotte, North Carolina 28278

Jeff L.

Job Details: 09/22/2023

Replaced both boards on this unit and the other parts were replaced on my initial visit. Unit ran and checked okCall complete

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS3

Near Charlotte, North Carolina 28213

Robert A.

Job Details: 09/22/2023

Changed RF and rr switch. Tested switches both tested normally. Unit is working normally. ; dspstn on spec-tagged invntry: 1 WP3149400 INFINITE SWITCH

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS5

Near Charlotte, North Carolina 28278

Jeff L.

Job Details: 09/22/2023

"Found free standing stove sitting out in front of the hole, had to wait on builder to hook up the gas line in back to stove once stove was installed I found 1 burner cap on upside down tested rest of the burners and they are operating 100% correctly. Customer tried the burners and agreed they were working. Unit ran and checked okCall complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Charlotte, North Carolina 28278

Jeff L.

Job Details: 09/22/2023

"Ice maker was full of ice in mold ice maker is not harvesting the module is bad. Ice maker needs to be replaced. Follow up schedule for 9-26-23 pmPart#WPW10300022; ordrng 1 WPW10300022 (Ice maker), dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Charlotte, North Carolina 28211

Jeff L.

Job Details: 09/22/2023

"The unit was tapped to hot water side underneath sink.Checked unit for fault codes upon arrival, Put unit into service test mode and let unit check all components it went thru service test without throwing any fault codes. I checked to make sure the wires were in the heater terminals good and tight I ohmed out the heater it was good. What I did find is the customer was not using jet dry also not running tap before starting dishwasher and finally I had only 101.1 to 103.2 degrees coming thru tap at hottest point. At this time Im going to use the customers one time customer education to complete this call(NEW CONSTRUCTION HOME)"

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Charlotte, North Carolina 28262

Robert A.

Job Details: 09/22/2023

Ran unit and tested. Loud noise from motor at start up. Cust states that unit will run but stop and has burn smell. Issues seems to be related to noise at motor. Removed old motor and replaced with new. Tested unit

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Charlotte, North Carolina 28217

Jeff L.

Job Details: 09/22/2023

Found burners working properly they are fluctuating. I explained to customer the burners will turn on and off radiant burners operate that way. She is trying to cook on the glass top with a flat pan on Round burner and the pan is extremely warped. Half of it doesnt even sit on the burner. Im calling whirlpool to document customer complaint. Customer understands its working but not working for her.Spoke with Joe SR#7737389883Call complete

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 09/22/2023

"Authorization#K18PI51WPL1SR#7737367192Needs new power cord, the one on unit is completely burned up spoke with safety they are covering ALL OF REPAIR; ordrng 1 WPW10475149 (Spark module) and 1 W10392003 (Power cord)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Fort Mill, South Carolina 29708

Jeff L.

Job Details: 09/22/2023

Washer was making loud grinding noise found the teeth on the cam assembly wore down and broke off causing the noise. I replaced the cam kit and checked all components unit ran and checked okCall complete; used 1 W10721967 (Cam) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MSS00

Near Mooresville, North Carolina 28117

Mark C.

Job Details: 09/22/2023

Installed new ice maker unit is fully operational.

We serviced a

N/A N/A

Model ED25RFXFW00

Near Mooresville, North Carolina 28117

Mark C.

Job Details: 09/22/2023

"Unit is not cooling due to a leak in the sealed system. Parts for the sealed system are nla. Contacted the whirlpool, per whirlpool close out and bill the ticket and theyll reach out to the warranty company."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mooresville, North Carolina 28115

Mark C.

Job Details: 09/22/2023

Units drum free spins from a damaged hub cannot change hub however due to a seized washplate.; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Columbia, Connecticut 06237

Amanda R.

Job Details: 09/22/2023

High limit fuse open dryer vent was collapsed behind unit explained cannot push unit all the way back to wall will crush venting replaced fuse tested heating ; used 1 W10900067 (NT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Manchester, Connecticut 06042

Jeremy B.

Job Details: 09/22/2023

Installed new doors. Leveled machine and doors closing properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 09/22/2023

Refrigerator making noise. Found a piece of ice at top of evap fan. Removed the ice and now fan Normal.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near East Hartford, Connecticut 06118

Jeremy B.

Job Details: 09/22/2023

Dryer not drying cloths. Found vent clogged and lint Shute clogged. Cleared clog in lint Shute and tested all checks ok. Customer must clean vent.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFX2876DRH00

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 09/22/2023

"Ice had ew error code replaced ice maker lowered freezer temp to -2 freezer led not working replaced door switch led working ; used 1 W11577195 (ICE MAKER), and 1 W11384469 (LIGHT SWITCH) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ1

Near Willington, Connecticut 06279

Amanda R.

Job Details: 09/22/2023

The console sticker is peeling back replaced console operation normal

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 09/22/2023

The lid is broken ; ordrng 1 W11470212 (Lid)

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Monson, Massachusetts 01057

Roger R.

Job Details: 09/22/2023

Installed new blower wheel due to blower separating from hub. New blower working well n; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL

We serviced a

WHIRLPOOL DRYER

Model LEN2000LWD

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 09/22/2023

"Unit not starting, broken lid switch. Quoted for lid switch / labor. Approved. Replaced lid switch and verified unit betraying and heating. Also tightened bulb and came back on.; used 1 WPW10569603 (DOOR SWITCH) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS5

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 09/22/2023

"Keypad intermittently no responding, tested fine on arrival. Ordering u/I board. Office to contact cs when part arrives with authorization to schedule return.; rqstng P&A on 1 W11220420 (U/I control)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Westhampton, Massachusetts 01027

Mike K.

Job Details: 09/22/2023

"Unit is giving f9e1 error (drain failure) even though unit is empty. Put into diagnostics and got unit to fill. Wash motor just humming, not running. Did draining n water out fine.Quoted for sump assy/labor. Declined. Collected for service call."

We serviced a

FRIGIDAIRE RANGE

Model FFGF3027LSC

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 09/22/2023

"Bake not heating, found weak igniter. Quoted for igniter/labor and approved. Replaced igniter and preheated to 350 fine.; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

MAYTAG WASHER

Model MHW6000XW0

Near Hadley, Massachusetts 01035

Mike K.

Job Details: 09/22/2023

"Cs has been getting f6e1 mcu/ccu communication error. Tested in normal cycle. Unit locks and counts down, not other action. Continued for several minutes until giving the f6e1 error.Wiring good between controls.Quoted for control boards, denied.Collected service call"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Warren, Massachusetts 01083

Mike K.

Job Details: 09/22/2023

"Replaced supports, idler and belt. Also replaced gasket. Unit tests fine."

We serviced a

MAYTAG DRYER

Model MED8630HC0

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 09/22/2023

Complaint dryer getting extremely hot stays on 1 min for hrs on regular and bulky cycles. I found f6e1 f3e2 f3e3 f3e5 error codes in fault history Im ordering all parts associated with error codes. Ui seems to be working fine as of now. Office to call customer when parts come in. ; ordrng 1 W11322263 (Control) and 2 WPW10298258 (Harness)s and 1 WP3387747 (Element) and 1 WP8557403 (Hi limit) and 1 280148 (Thermal cutout) and 1 4392067 (Kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/22/2023

Complaint door seals came out of gasket. I reformed gasket with hairdryer resealed gasket tested operations no additional issues found everything is working properly as of now no cooling issues either. ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/22/2023

Complaint unit is not dispensing water out of door. We Do not use ice. I found chiller tank was frozen over a defrosted chiller tank advise customer not to place units directly in front of temperature sensor or vents or allow anything to touch the back wall of the refrigerator section. I just the temperature to 40?F in fresh food compartment no additional issues found at this time. Advised customer to dump ice bin every week.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/22/2023

Complaint water leaking into bin below icemaker water leaking consistently out of left side of icemaker I found icemaker tray is overflowing with water. Unit will need icemaker unit will need main control and water valve assembly to fix overflow issue. No door issues found at this time. Advising customer to turn off water to refrigerator advising customer to turn off icemaker as well until we can return so no damage to hardwood floor can occur. Unit must be moved prior to arrival so we can access the back of the refrigerator as we are not liable for hardware floor damage due to moving refrigerator.; ordrng 1 W11482383 (Valve) and 1 W11658802 (Ice maker) and 1 W10843055 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/22/2023

Complaint unit not making ice is dispensing water fine though. I found ice maker has an e2 error lost position I found ice maker had to be pushed to start spinning in test 57 water is cycling file in test 45 no cooling issues found. I replaced ice maker tested test 56 e0 now no codes ice maker is filling with water fine as of now ui display is failing and fill the heater has a brown spot on it but still has resistance as of now. ; used 1 W11577195 (ICE MAKER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 09/22/2023

Ran testing and door lock is clicking. Removed old lock and replaced with new. Tested and unit tested normally. Showed customer repair. ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 09/22/2023

Removed old harness where loose connectors were. Replaced with new harness connections are now stable and tight....no loose connections. Also replaced ui to prevent circuit issues on board. Tested unit unit tests normally no further issues.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ00

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 09/22/2023

Replaced door and unit has large amount of oil behind door panel vent area that was not visible on initial visit. Hood board has been damaged due to amount of oil from cooking that has accumulated Confirmed with techlineSr#7737195792; ordrng 1 W11133799 (Hood board)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 09/22/2023

"Unit not draining will not run test mode to force drain. Needs control , drain pump possible harness issues. ; ordrng 1 W11399437 (Drain pump) and 1 W11643701 (Harness) and 1 W11513246 (Control)"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/22/2023

Complaint washing machine making a grinding noise. I found rotor bolt had come loose. I resecure rotor bolt with blue thread. Lock tested operations no additional issues found no issues with slider at this time either. Everything is operating normally as of now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/22/2023

"Inspected and found ff door bin broken, quoted customer as repair most likely not covered by contract. Will submit estimate and call. **part can be mailed out** quoted for shipping also if needed.; ordrng 1 WPW10710203 (Ff door bin)"

We serviced a

WHIRLPOOL DRYER

Model WED6120HC2

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/22/2023

"Inspected and found terminal block burnt, replaced and customer will replace power cord from dealer.; used 1 279320 (TERMINAL BLOCK) from stock"

We serviced a

JENN-AIR RANGE

Model JGS9900BDB

Near Longmeadow, Massachusetts 01106

Roger R.

Job Details: 09/22/2023

"Found unit has a bad bake ignitor. Quoted 89.99 plus tax for ignitor and $199 labor rate. Installed and checked, oven heating properly now. ; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

GE REFRIGERATOR

Model Gts18gshjrss

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/22/2023

"Inspected and found ice build up in and around fan housing, removed ice and cycled, tested fine now."

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/22/2023

"I replace the main harness I tested operations pressure, tested system with water, ensuring no leaks replaced pump, sump assembly as well. Discovered crack in the old pump near the top where unit screwed together on original pump. No additional issues found everything is working. Normally unit is now making ice as well."

We serviced a

KENMORE DRYER

Model ="79681182310"

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/22/2023

"Installed pulley and cycled, tested fine now."

We serviced a

GE REFRIGERATOR

Model PSB42YPHSV

Near Windsor, Connecticut 06095

Gary V.

Job Details: 09/22/2023

"Installed ff evap fan and cycled, tested fine."

We serviced a

GE REFRIGERATOR

Model GYE22HSKNSS

Near Holyoke, Massachusetts 01040

Roger R.

Job Details: 09/22/2023

"Found unit has a bad left side door switch that is keeping the interior lights on and not allowing the dispenser to work. Quoted $19.99 + tax and $239 labor rate. Lock to Roger for return visit ; ordrng 1 WR23X29161 (Switch, door)"

We serviced a

LG WASHER

Model WT7100CW

Near Ellington, Connecticut 06029

Amanda R.

Job Details: 09/22/2023

The selector knob has delay when going to rotate and select cycle reset power to unit quoted for Ui control

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Palmer, Massachusetts 01069

Roger R.

Job Details: 09/22/2023

Found no error codes and unit working normally. Unable to find any issue at this time. Asked customer to call issues persist

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near York, South Carolina 29745

Mitch H.

Job Details: 09/22/2023

Checked and found condenser fan motor making a squealing noise. Requesting P&A for fan motor. Checked availability and scheduled return visit for 9/26 8-1; rqstng P&A on 1 W11127829 (Condenser fan motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near York, South Carolina 29745

Mitch H.

Job Details: 09/22/2023

"Checked and tested. Found compressor locked up. Will not start, only clicks. Requesting P&A for compressor. Checked part availability, scheduled return visit for 9/28 8-1; ordrng 1 W11370574 (Compressor) and 1 2Xtime (2X time) and 1 W11506635 (Coupler)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Indian Land, South Carolina 29707

Mitch H.

Job Details: 09/22/2023

"Tested and found water coming to dishwasher but pump not starting. Ran diagnostics, got F4E3 pump/motor error. Removed and replaced with t/s. Tested and checked for leaks. Operating properly and draining properly. No leaks.; used 1 W11665769 (Pump/motor) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Charlotte, North Carolina 28277

Mitch H.

Job Details: 09/22/2023

"Tested ran diagnostics, no stored error codes. Ran dryer in timed dry, found it stops after a few minutes. Have to wait for motor to cool before dryer will start back. Motor tripping on thermal overload. Ordering motor. Checked part availability, scheduled return visit for 9/29 8-1; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Mooresville, North Carolina 28115

Mark C.

Job Details: 09/22/2023

Installed new control unit is fully operational.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 09/22/2023

Removed and replaced door seal. Tested dishwasher and checked for leaks. None found. Dishwasher operating properly.; used 1 W11483553 (Door seal) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 09/22/2023

"Checked and found F8E4 float switch error and would not start. Removed kick plate and tray. Tray had water in it. Cleaned and dried tray and float switch. Reinstalled, cleared error, tested dishwasher. Operating properly with no leaks. Customer said she had a cup with water that was spilled on dishwasher door."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 09/22/2023

Installed new seal and gasket all checks ok.

We serviced a

WHIRLPOOL RANGE

Model JES1750ES1

Near East Windsor, Connecticut 06088

Amanda R.

Job Details: 09/22/2023

Replaced control customer will use oven to make sure heating normally

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Berlin, Connecticut 06037

Jeremy B.

Job Details: 09/22/2023

Installed new parts and ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION and 1 W11454734 GEARCASE

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Fort Mill, South Carolina 29708

Jeff L.

Job Details: 09/22/2023

Found dryer vent crimped pulled unit out the unit never duplicated any sounds advised customer to call back if needed

We serviced a

SAMSUNG DRYER

Model DVE45R6100C/A3

Near Easton, Massachusetts 02356

Aimee

Job Details: 09/22/2023

No error codeFound the mtr over heat tripping the over load and noisy. Also needs belt and pully worn belt and seeking pully wheel.; ordrng 1 DC67-00180B (Blower) and 1 DC93-00101N (Mtr) and 1 #6602-001655 (Belt) and 1 6602-001655 (Pully wheel)

We serviced a

SAMSUNG RANGE

Model ME20H705SS

Near Brockton, Massachusetts 02302

Aimee

Job Details: 09/22/2023

Checked outlet polarized and groundedMicrowave Was sitting on table fuse open on noise filter lower fuse 1 good 1 openChecked the tsat continuity is goodThe display on door not working Have 120 to noise filter; ordrng 1 DE96-00400E (Noise filter) and 1 DE92-03624C (Cntrl) and 1 DE96-00414D (Door latch) and 2 3405-001033 (Swich)s and 2 3405-001034 (Switch)s

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Northbridge, Massachusetts 01588

Angel R.

Job Details: 09/22/2023

"Installed dryer repair kit, tested ok. Inspected motor pulley and looked fine aswell as blower wheel.; used from TS 1 4392067 (dryer repair kit)"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near Grafton, Massachusetts 01519

Angel R.

Job Details: 09/22/2023

"Ran diagnostics found F6E3 communication error ACU cannot hear MCU. Calibrated and ran test cycle, heard no noises. Replaced slider with TS. Bolt was loose and also slider was separated. Replaced slider. Tested ok.; used 1 W10734521 ( SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW0

Near Grafton, Massachusetts 01536

Angel R.

Job Details: 09/22/2023

"Installed new harness, tested ok."

We serviced a

WHIRLPOOL WASHER

Model Mvw7232hw1

Near Worcester, Massachusetts 01604

Angel R.

Job Details: 09/22/2023

"Ran diagnostics found F0E3 overload. Calibrated and ran test cycle, tested ok. Inspected the slide, it has become separated. Will order new one.; ordrng 1 W10734521 (slider)"

We serviced a

WHIRLPOOL WASHER

Model WTW4915EW2

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 09/22/2023

Drain pump keeps running. Was able to cancel and run diag found long fill error. Water is off. Ran calibration then self test all checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Plymouth, Connecticut 06782

Chuck M.

Job Details: 09/22/2023

"Installed wash motor, control and harness. Tested and dishwasher checked ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Watertown, Connecticut 06795

Chuck M.

Job Details: 09/22/2023

Customer complaint is that dishwasher was leaking. Inspected and found water leaking from bottom left corner of door. Water getting past gasket. Replaced gasket and tested. No leaks found. ; used 1 W11483553 (GASKET) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Waterbury, Connecticut 06708

Chuck M.

Job Details: 09/22/2023

Installed filter housing. Checked ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Cheshire, Connecticut 06410

Chuck M.

Job Details: 09/22/2023

Customer complaint is that washer lid is broken at hinges. Quoted customer P&L. Customer will decide later.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW02

Near Cheshire, Connecticut 06410

Chuck M.

Job Details: 09/22/2023

Installed FF door and corrected gasket with blow dryer.

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near West Hartford, Connecticut 06117

Ruben C.

Job Details: 09/22/2023

Checked unit found drain pump assy leaking and boot has small tear order drain pump and boot; rqstng P&A on 1 DC64-03788A (Boot) and 1 DC97-20621A (Drain pump assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near West Hartford, Connecticut 06110

Ruben C.

Job Details: 09/22/2023

Checked unit found drain hole frozen cleared drain hole an remounted heating element to bottom drain tray tested normal

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS22

Near Hartford, Connecticut 06103

Ruben C.

Job Details: 09/22/2023

Checked unit needs support for element in microwave could not pull unit out at bottom do not want to damage cabinet and also electrical connection might also be too short have informed cust will need to have accessable for us left part with cust

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Middlebury, Connecticut 06762

Ruben C.

Job Details: 09/22/2023

Cancelled service unit is a 2018 but says bought at Lowes less then a year cust needs to back to Lowes to get receipt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM00

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/22/2023

Installed new valve. All checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 09/22/2023

Found freezer staying open on left needs new tracks and gearsAlso needs new door switch the bulb is good and power at door switch.; ordrng 1 W11396033 (Door switch) and 2 W11265130 (Track)s and 1 12002497 (Gears)

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QMSS

Near Springfield, Massachusetts 01151

Roger R.

Job Details: 09/22/2023

"Found unit with heavy frost on the evaporator. Initiated defrost with defrost control and heater works. This indicates a failed control also unit not circulating air flow due to a failed evaporator fan. Will order both items and return. ; rqstng P&A on 1 5304518034 (Timer,defrost) and 1 297309000 (Fan, evaporator)"

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