We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Belmont, NC 28012
Mitch H.
Job Details: 02/21/2024
Checked and found timer very hard to turn and knob cracked. Ordering timer and knob. Checked part availability. Knob on b/o. Office will call to schedule when parts arrive.; ordrng 1 W11685947 (Timer) and 1 W11708423 (Knob)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Charlotte, NC 28273
Mitch H.
Job Details: 02/21/2024
Checked and found cap for wash plate broken and not staying in place. Ordering cap to go along with agitator. Will install both parts on return visit once parts arrive.; ordrng 1 W11510462 (Cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near East Granby, CT 06026
Gary V.
Job Details: 02/21/2024
"Inspected and found compressor failed, no longer pumping and no frost pattern, will order part needed and call with return date.; ordrng 1 W11557425 (Compressor)"
We serviced a
JENN-AIR RANGE
Model JIS1450DS1
Near Windsor, CT 06095
Gary V.
Job Details: 02/21/2024
"Inspected and found f4-7 fault, WIDE communication between induction module and ui board, quoted and he will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near East Windsor, CT 06016
Gary V.
Job Details: 02/21/2024
"Inspected and found ice maker broken, stuck mid cycle and grinding, and right side ff door seal torn, will submit estimate and call.; rqstng P&A on 1 W10830162 (Ff door gasket) and 1 W10884390 (Ice maker)"
We serviced a
SAMSUNG DRYER ELECTRIC
Model DVE45R6100P
Near Millis, MA 02054
Aimee Z.
Job Details: 02/20/2024
Found needs door switch Tested switch open closed no continuity ; ordrng 1 DC64-00828B (Door switch)
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near East Hartford, CT 06118
Amanda R.
Job Details: 02/20/2024
"Complaint that clothes coming out wet not leaving water inside basket suspension bad spins normally with nothing in it ; rqstng P&A on 1 W11174583 (Suspension), states that autho needed"
We serviced a
KENMORE FREEZER
Model 2539280413
Near Stallings, NC 28104
Jonathan J.
Job Details: 02/20/2024
Complaint sides of freezer are hot door will not close properly. I found doors warped customer declined replacement of door no additional issues found sides of cabinetry getting warm or normal operation for freezers.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Weddington, NC 28104
Jonathan J.
Job Details: 02/20/2024
"New door shipped is warped would not close could not get door to close no matter how many times I uninstalled and reinstalled door no matter how much I heated it the door gaskets it would not close. I am re-ordering tour customer to call office when door arrives. Customer to call manufacture, directly and warranty company For complaints. ; ordrng 1 W11395866 (Door freezer)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Huntersville, NC 28078
Robert A.
Job Details: 02/20/2024
Cx complaint that the units MW door does not register as closed. I inspected the unit to confirm the complaint. I found the left side of the door switch has a hard time engaging. The switch harness needs to be replaced to resolve the issue. Im ordering the part for the return visit. The return needs a 2ct to pull out the unit from the wall.; ordrng 1 W11578578 (Interlock harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Charlotte, NC 28262
Jeff L.
Job Details: 02/20/2024
Unit was leaking at filter housing because the filter was bad. Took filter out unit supplied water and ice with no leaks. Customer chose to leave filter out. Ran ice and water without filter observing the empty filter and all water leaks have stopped. All other operations are normal. Unit ran and checked ok with no leaks..Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Charlotte, NC 28215
Jeff L.
Job Details: 02/20/2024
Found compressor not running . Needs to be replaced along with control board to make a good repair. Please call customer to schedule return visit (2XFRAME)(SEND 600 TECH BACK OUT TO COMPLETE JOB)W11566984W11595219; ordrng 1 W11566984 (Compressor) and 1 W11595219 (Control) and 2 2xframe (2xframe)s
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Mint Hill, NC 28227
Jeff L.
Job Details: 02/20/2024
Found tub barely turning and the stator motor not responding. Also found splines wore down on clutch gonna replace as well. Will Return 2-26-24 amW11195971W10754448W11260238W10734521; ordrng 1 W11195971 (Stator motor) and 1 W10754448 (Clutch) and 1 W11260238 (Stator cover) and 1 W10734521 (Clutch assembly)
We serviced a
GE RANGE
Model JGBS30GEK1WW
Near Springfield, MA 01108
Roger R.
Job Details: 02/20/2024
Found bad ignitor. Quoted 89.99 for new ignitor and $199 labor rate. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, NC 28217
Mitch H.
Job Details: 02/20/2024
"Arrived and found no power coming to washer. No power at wall outlet. Customer unplugged and plugged into an extension cord. Washer now powers on. Ran diagnostics, no stored error codes. Ran control calibration and automatic test cycle. Both completed correctly. Washer operating properly. No issues."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Charlotte, NC 28217
Mitch H.
Job Details: 02/20/2024
"Removed and replaced control and valve. Reassembled, tested, dishwasher now operating properly with no unusual noises.; dspstn on spec-tagged invntry: 1 W10648041 VALVE"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Huntersville, NC 28078
Robert A.
Job Details: 02/20/2024
Cx complaint that the units door has no resistance and swing open. I inspected the unit to confirm the complaint. I found the hinge lock came out of place. I corrected the position and tested the unit for the cx. The unit is working as designed. I left the part with he cx.; dspstn on spec-tagged invntry: 1 W11573702 RIGHT HINGE and 1 W11573703 LEFT HINGE
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Hartford, CT 06112
Chuck M.
Job Details: 02/20/2024
"Customer complaint is that dryer is noisy. Inspected and found flywheel broken. Ordered flywheel. ; ordrng 1 W11573366 (Flywheel), dspstn on spec-tagged invntry: 1 661570V BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bloomfield, CT 06002
Mike K.
Job Details: 02/20/2024
"Icemaker has been making little to no ice for months, but bin was full on arrival. With past history, replaced icemaker and ran harvest test, completed and filled fine.; used 1 W11546935 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Windsor, CT 06095
Mike K.
Job Details: 02/20/2024
"Complaint of burning smell when operating. Tore down unit and checked tub area and heating area. No excessive lint build up, all wiring good and no signs of melting/burning anywhere. Reassembled and ran on timed dry, cycling fine and has good flow through vent. No problem found."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Plainville, CT 06062
Gary V.
Job Details: 02/20/2024
"Inspected and found inlet valve causing water hammer and control not responding properly, will order parts and return.; ordrng 1 W11513255 (Inlet valve) and 1 W11675701 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near New Britain, CT 06052
Gary V.
Job Details: 02/20/2024
"Inspected and found diffuser not opening, replaced and cycled tested fine.; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Mooresville, NC 28117
Robert A.
Job Details: 02/20/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ5
Near Mooresville, NC 28117
Robert A.
Job Details: 02/20/2024
"Cx complaint. That the unit is not heating at all. I inspected the unit to confirm the complaint. I found the magnetron and capacitor is bad according to the ohms readings, 1.1 mag & OL cap. The unit needs a new magnetron, capacitor and diode. I quoted the cx for the repair and collected the service call fee by CC."
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Belchertown, MA 01007
Chris B.
Job Details: 02/20/2024
Warranty proof in the pics
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Iron Station, NC 28080
Ryan S.
Job Details: 02/20/2024
"Customer said unit was to be billed to builder. Informed customer they will be liable of not. She said builder was supposed to pay. Installed parts, reassembled unit. Verified proper operation. Saved estimate for office."
We serviced a
AMANA DRYER
Model NED5800HW1
Near Cromwell, CT 06416
Jeremy B.
Job Details: 02/20/2024
Customer said washer less then a year old but receipt doesnt show model number. The dryer currently working. Customer to call back with receipt that shows in warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near New Britain, CT 06053
Gary V.
Job Details: 02/20/2024
"Inspected and found compressor running hot and system empty of Freon, quoted and he will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near South Windsor, CT 06074
Gary V.
Job Details: 02/20/2024
Install parts listed cycled and tested fine. 2year Costco warranty.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Windsor, CT 06016
Gary V.
Job Details: 02/20/2024
"219 East rd broad brook. Inspected and found cam belt and actuator torn up and broken, replaced parts and cycled, tested fine. 2 year Costco.; used 1 W10721967 (CAM KIT), 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model Mvw6230rhw0
Near Gastonia, NC 28054
Ryan S.
Job Details: 02/20/2024
"Customer complained unit said spinning. It wasnt. Found motor speed error and door lock error. Found lid want closet all the way due to lid and hinges being damaged Ann lid wont close all the way, when pressing down on lid unit will lock . Ran service mode and all spin and agitate functions working. Checked under unit and found detergent cap and other debris under belt cover. Informed customer that basket lowers when filling with water and if anything is under unit it will press on belt cover and cause unit to not spin or agitate. Quoted 548.45 for repair. Customer said he will just lay something on lid to get it to work. Collected trip fee via card."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Gastonia, NC 28054
Ryan S.
Job Details: 02/20/2024
"Customer complained of error code now. Found F8e1, f3e2 stored. Codes were not here during last calls. I had cleared the error history after the actuator error code previously. Found pressure line isnt holding air , has puncture somewhere. Ordering pressure hose. Scheduled return call for 2-23-24 am. ; ordrng 1 WP353244 (Pressure hose)"
We serviced a
WHIRLPOOL DRYER
Model WED6127LW1
Near Tolland, CT 06084
Amanda R.
Job Details: 02/20/2024
Customer has extended warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM05
Near East Granby, CT 06026
Mike K.
Job Details: 02/20/2024
"Unit is under 1yr wp warranty per service bench. Unit is brand new, cs noticed making intermittent loud noises, believes it is compressor, attempting to start.R600a unit.Could not replicate during visit, ran other motors and not what customer was hearing, described it as loud humming then and then a couple minutes later would do so again and run. Ran icemaker and that was sound cs was hearing. Removed icemaker as wasnt going to be used."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlotte, NC 28277
Jonathan J.
Job Details: 02/20/2024
Complaint dishwasher will not drain the water out. Had to scoop it out by hand. I found drain pump motor was locked up completely making a humming noise. No debris in motor. I replaced drain pump tested operations. Everything is working with the dishwasher. As of right now. ; used 1 W10876537 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC4
Near Charlotte, NC 28277
Jonathan J.
Job Details: 02/20/2024
I replaced all previously ordered parts. I tested operations inspected for leaks. Ran a diagnostic cycle as well. No additional issues found with washing machine at this time.; dspstn on spec-tagged invntry: 2 W10721967 CAM KIT and 1 WPW10006384 BELT
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Mooresville, NC 28115
Robert A.
Job Details: 02/20/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Mooresville, NC 28115
Robert A.
Job Details: 02/20/2024
"Cx complaint that the unit does not complete cycles. I inspected the unit to confirm the complaint. I found an error code: f8e1. I ran a service cycle. The cold water pressure was low. I checked the connector and ohms reading. Hot and cold valve ohms readings were good 1.02k ohms. I noticed the cold side valve has intermittent responses during the cycles and tests. The water valve needs to be replaced. I replaced the part and tested the unit for the cx. The cx used a CC statement as a receipt, she needs an verified receipt of purchase of the unit to cover the repair. She said she will send the receipt or we need to collect the payment."
We serviced a
WHIRLPOOL RANGE
Model MER6600FZ2
Near Charlotte, NC 28277
Jonathan J.
Job Details: 02/20/2024
"Complaint, front right burner would not turn off and now it does not turn on at all. Front left burner stays hot. All the time rear right and rear left burners are working, but are not heating like they used to. I found all four infinite switches are failing or have completely failed. I found front, right Cooktop element has failed completely found bake element is fine. Broil element is fine. Relay on main control board is discolored. I suspect customer had a relay that had gotten stuck on the main control board. I found door hinges are popping doors not closing properly on left side, specifically causing right side to be in a bind causing damage to receivers. Unit will need all for infinite switches front right burner main control and hinges to fix. No additional issues. Found with oven or voltage into oven today. Leaving oven unplugged as element is not turning off and is remaining hot as of right now called Whirlpool safety, unwilling to provide any assistance with parts or labor. 7738490879 file number safety team. Authorization # W1ADGG0WL1 for diagnosis only."
We serviced a
NUTONE RANGEHOOD
Model PM500
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/20/2024
Per office cannot get parts for Broan nu tone model number missing rubbed off as well. going off of serial number and cfm numbers to pull up it was a broan nu tone.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/20/2024
Our place Verified igniters are igniting gas in oven and the broil is igniting gas in the oven within the first two clicks of the igniter sparking. No additional issues found at this time with cooktop or oven or broil element. no gas odors detected at this time either.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Enfield, CT 06082
Gary V.
Job Details: 02/20/2024
"Inspected and found idler pulley clip dislodged causing noise, adjusted and tightened, tested fine."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GWE23GYNDF
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/20/2024
"Complaint, lights, are not working I found LEDs are not getting proper voltage from control will need a control to fix. As well as lights. No additional issues found was refrigerator today. Refrigerator is cooling. Just fine per customer. No additional issues. Icemaker is also making ice just fine with no issues at this time.; rqstng P&A on 1 Wr55x38248 (Control) and 6 WR55X25754 (Led lights w cover)s"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Somers, CT 06071
Gary V.
Job Details: 02/20/2024
"Inspected and found door switch intermittently operating, replaced and cycled, tested fine.; used 1 W10727360 (SWITCH) from stock"
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Springfield, MA 01109
Roger R.
Job Details: 02/20/2024
Checked dryer all okay. Found all okay.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chicopee, MA 01013
Roger R.
Job Details: 02/20/2024
Checked unit. Found two error codes. One for lid open at start and one for off balance load. Cleared codes and checked. All functions appear normal. Test cycles and diagnostics indicate all okay. Instructed on water safety feature.
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near Chicopee, MA 01022
Roger R.
Job Details: 02/20/2024
Installed new console and grates due to shipping damage.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Belmont, NC 28012
Mitch H.
Job Details: 02/20/2024
"Ran diagnostics, only stored error codes were F0E5 off balance and F0E9 off balance pause. Cleared errors, ran DLMS calibration, then diagnostics cycle. All components and functions test good and operating properly. Checked tub suspension, no issues or excessive movement. Customer does wash large size comforters. Advised her that when washing something like that it is subject to getting off balance and she does need to monitor washer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Belmont, NC 28012
Mitch H.
Job Details: 02/20/2024
"Ran diagnostics, found F7E1 heating error. Pulled dishwasher from cabinet, Ohmed heater, tested good, ohms out properly. Ran diagnostics cycle with meter connected to heater wires. No power from control to heater. Ordering control. Checked part availability and scheduled return for 2/23 AM.; ordrng 1 W11637581 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Belmont, NC 28012
Mitch H.
Job Details: 02/20/2024
"Ran diagnostics, found F7E1 heating error. Customer says they just replaced heater themselves. No way to tell is error was stored prior to heater replacement. Pulled dishwasher from cabinet. Ohmed out heater, tested good. Ran full diagnostics cycle, all components tested good and heater is working. Dishwasher operating as designed. Advised customer to ensure water is hot at sink before starting dishwasher and be sure they use rinse aid. Collected for service call on cc."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Belmont, NC 28012
Mitch H.
Job Details: 02/20/2024
"Ran diagnostics, found F9E0 miswire error. Checked and found one of the hot and neutral legs reversed. Corrected, tested, all burners and oven now operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Mount Holly, NC 28120
Ryan S.
Job Details: 02/20/2024
"Customer complained unit spark arm came off and melted to heating element. Confirmed complaint, needs lower spray arm and heating element. Ordering parts. Customer had trip fee covered so Quoted for repair customer paid via card. . Scheduled return call for 2-23-24 am. ; ordrng 1 WPW10491331 (Spray arm), used 1 W10518394 (HEATER) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Gastonia, NC 28052
Ryan S.
Job Details: 02/20/2024
"Customer complained unit dryer timer knob broke off. Needs timer and knob, timer came in , still waiting on knob, informed customer office will call when part comes in. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lincolnton, NC 28092
Ryan S.
Job Details: 02/20/2024
"Returned to install new pump,control and cap. Ran unit in diagnostic and all functions working. Ran quick wash and unit filled and started washing. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
KITCHENAID TRIO CD
Model KRFC300ESS10
Near West Hartford, CT 06119
Chuck M.
Job Details: 02/20/2024
Customer complaint is that door gasket was torn. Confirmed and took pics. Replaced door gasket. ; dspstn on spec-tagged invntry: 2 W10830162 DOOR GASKET GRY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Litchfield, CT 06778
Jimmy R.
Job Details: 02/20/2024
"Checked draw and found right Side of holder cracked causing draw to fall down and everything it in to fall, replaced holder and unit is now holding properly checked over cooling and operations and fridge is working to factory specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Ashford, CT 06278
Amanda R.
Job Details: 02/20/2024
Replaced console operation normal
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Thomaston, CT 06787
Jimmy R.
Job Details: 02/20/2024
Install new GearCase due to faulty BearCase recalibrated unit ran wash cycle operations working as specs
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Southbridge, MA 01550
Chris B.
Job Details: 02/20/2024
"Complaint that the unit has an error code F5E1. Replaced lid switch, ran diagnostic cycle then found error code F7E1. Found bad motor. Capacitor is good and so is the actuator. Will order parts for a return visit. ; ordrng 1 W11283592 (Motor), dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 02/20/2024
Tested unit upon arrival and found F8E4 float error code. Remove lower panel and found float sensor not connected. Connector sensor and ran test unit now washing and draining during cycle machine now operating as designed ; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Simsbury, CT 06089
Chuck M.
Job Details: 02/20/2024
Customer complaint is that washer would not drain or start a load. Found water in basket. Inspected and found broken wire to pump. Repaired temporarily to drain out water.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Avon, CT 06001
Chuck M.
Job Details: 02/20/2024
Customer complaint is that dishwasher was leaking. Inspected and found water dripping from sump housing. Replaced sump assembly and tested. No leaks found. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Leicester, MA 01524
Chris B.
Job Details: 02/20/2024
Complaint that the unit is not cooling properly. Found compressor running normal but no frost pater in the evaporator side. Purchase date 04/12/19 and falls under the 5yr warranty. Will order all parts for a return visit. r-134a.; ordrng 1 W10233960 (Compressor Kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 02/20/2024
"Tested unit and found machine would fill but never wash ran a diagnostics cycle and found errors 4-3 wash motor faulty 7-1 heater fault, checked wash pump an found wash motor not coming on checked voltage And 120v present wash motor faulty. Replaced sump&motor assembly ran unit and machine is now washing and all operations are working to specs"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Cheshire, CT 06410
Jimmy R.
Job Details: 02/20/2024
"Test unit upon arrival and found rattling noise coming from dryer blower motor housing. Found that when motor is in rotation motion motor housing is slightly rattling, use foam insulation underneath blower motor to help dampen vibration noise. After foam insulation install, ran test and found no more rattling noise unit now running as manufacturer design specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cheshire, CT 06410
Jimmy R.
Job Details: 02/20/2024
"Checked unit and remove old door and install new door heat seal door gasket for a great seal, check for gaps around liner and found no air gap machine functionality test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS07
Near Berlin, CT 06037
Jimmy R.
Job Details: 02/20/2024
Tested and check unit upon arrival and found both left and right door gasket magnetic strips expose replace both left and right refrigerator door gasket and heat seal door gasket for proper suction machine test good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Woodstock, CT 06282
Amanda R.
Job Details: 02/20/2024
With unit off water entering basket replaced inlet valves
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Putnam, CT 06260
Amanda R.
Job Details: 02/20/2024
Replaced the evaporator fan turned unit off and on made sure fan would start again with cover on ; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH450LAF
Near Killingly, CT 06239
Amanda R.
Job Details: 02/20/2024
Arrived customer had already fixed unit no service needed
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Canterbury, CT 06331
Amanda R.
Job Details: 02/20/2024
"All wheels missing on lower rack replaced them all the upper left adjuster support broken replaced adjuster ; dspstn on spec-tagged invntry: 4 W10195416V WHEEL , used 1 WPW10546503 (ADJUSTER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Chaplin, CT 06235
Amanda R.
Job Details: 02/20/2024
Replaced the control customer had venting cleaned leveled unit noise is vibration from cabinet ; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Franklin, MA 02038
Aimee Z.
Job Details: 02/20/2024
Wash light blinking and startFound there isnt 120 to latch and latch has no continuity Needs latch and contrlCust buying new
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 02/20/2024
Replaced shocks and tested complete
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Springfield, MA 01104
Roger R.
Job Details: 02/20/2024
Not at home called office to confirm.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD0
Near Springfield, MA 01108
Roger R.
Job Details: 02/20/2024
"Installed new compressor and filter drier. Unit held a vacuum and recharged with 68g R600a refrigerant. ALLOW 24 hours for temperature to return to normal ; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 W11506619 (COUPLER 8 NK MS 00) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ1
Near Grafton, MA 01536
Aimee Z.
Job Details: 02/20/2024
"Installed new lights completeInstalled gasket There tear in left door; ordrng 1 W10407212 (Gasket), dspstn on spec-tagged invntry: 2 W11683243 MODULE LED"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Grafton, MA 01536
Aimee Z.
Job Details: 02/20/2024
House is new build Cust just moved inThe pane is dented; ordrng 1 W11385637 (Panel)
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW
Near Paxton, MA 01612
Chris B.
Job Details: 02/20/2024
Complaint that the unit had the same error code. Found pressure hose crack and leaking air giving a wrong reading. Unit not leveled correctly the. Will order parts. Parts fall Under the warranty date. Hold on brackets for the dryer was left in a ziplock bag in the washer tub. Both units was left unplugged and mentioned to the customer not used the washer and dryer.; ordrng 1 W11316246 (Pressure Switch) and 1 W11456953 (Hose) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near North Brookfield, MA 01535
Chris B.
Job Details: 02/20/2024
"Complaint that the unit is leaking water from the bottom front corners and that the basket is rusting out. Will order parts for a return visit.; rqstng P&A on 1 W11498831 (Door Gasket), ordrng 1 W10161215 (Lower Rack)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Grafton, MA 01536
Aimee Z.
Job Details: 02/20/2024
Installed new support on front complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Sturbridge, MA 01566
Chris B.
Job Details: 02/20/2024
Complaint that the led is not lighting up properly. Found one of the led not lighting up causing whole module to not light up properly. Customer is not happy that Whirlpool did not mention that the labor was more then told by Whirlpool. Customer will contact Whirlpool about this misunderstanding. Customer mentioned that they will find a local repair for less.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Wales, MA 01081
Chris B.
Job Details: 02/20/2024
Found the unit need new gear case. Loud noises still coming from the transmission side. Will order parts for a return visit. ; ordrng 1 W11449840 (Gear Case) and 1 W11481722 (Actuator) and 1 W10721967 (Splutch) and 1 W10752187 (Screw) and 1 W11551646 (Nut) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Newington, CT 06111
Jeremy B.
Job Details: 02/20/2024
Control panel not powering on but getting proper power. Needs new. ; rqstng P&A on 1 W11478526 (Control panel)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near West Hartford, CT 06110
Jeremy B.
Job Details: 02/20/2024
Found strike broken. Replaced all checks ok. ; used 1 W11457841 (STRIKE) from stock
We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 02/20/2024
Deeper not heating. Found open thermal fuse. Jusmped out and dryer heating needs thermal fuse. ; ordrng 1 LA-1053 (Thermal fuse kit)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 02/20/2024
Installed new harness. Ran calibration on Jen self test all checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Mint Hill, NC 28227
Jeff L.
Job Details: 02/20/2024
Found UI blacking out and unplug unit plug back in and the led will come back up. Will need a new control for good repair.Rescheduled for 2-27-24 pmW11626080; ordrng 1 W11626080 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlotte, NC 28227
Jeff L.
Job Details: 02/20/2024
Still havent got machine to not fill correctly with me but there may be something going on intermittently I have ordered the water level switch will return 2-23-24 pmWPW10285511; ordrng 1 WPW10285511 (Water level switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Clover, SC 29710
Mitch H.
Job Details: 02/20/2024
Tested and found all components operating properly in diagnostics. Refrigerator is at 37 degrees on arrival. Customer has video showing temperature at 17 in refrigerator. Temps intermittently swinging from normal to very cold. Ordering control and damper. Checked part availability and scheduled return for 2/23 AM ; ordrng 1 W11558182 (Control) and 1 W11645127 (Damper)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Farmington, CT 06085
Chuck M.
Job Details: 02/20/2024
Customer complaint is that range was tripping breaker. Inspected and found power cord wire came off at the terminal connector and grounded to chassis. Replaced connector and tested cooktop and oven. All checked ok. Advised customer to replace power cord. Customer will have landlord replace cord.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS9
Near Plainville, CT 06062
Chuck M.
Job Details: 02/20/2024
Customer complaint is that range displays error code F8e0 fan speed too low. Confirmed error code. Fan is not yet received. Will use on return visit. ; O-emld tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ4
Near Charlotte, NC 28205
Jeff L.
Job Details: 02/20/2024
OTR as not heating I replaced mag tube unit heated and all operations are normal. Unit ran and checked okCall complete; dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Charlotte, NC 28214
Jeff L.
Job Details: 02/20/2024
"Need the outer tub replaced has a big old crack in the back top of it (see pics) I did not see damage until I took unit apart to replace Gearcase. I need a outer tub for good repair. Advised customer to call office when part comes and it has been checked for damages.Part#W11219115(Please have outer tub drop shipped to customer; ordrng 1 W11219115 (Outer tub), dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM KIT , and 1 WPW10006384 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Suffield, CT 06093
Mike K.
Job Details: 02/20/2024
Unit has been freezing in rf since purchased. Has not tried adjusting temperature. Set for 0 and 37. Measured 30 mid shelf in rf.Thermistors pass in diagnostics. Damper/fan operation verified. Nothing blocking air vent. But bag right in front of rf thermistor (has tag stating to not block air flow). Moved bag. Reset temp in rf to 40 and cs to monitor. If continues issues order control and thermistor.; ordrng 1 WRS571CIHW04 (Control)
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Westfield, MA 01085
Mike K.
Job Details: 02/20/2024
"Replaced inlet thermistor, control and main harness. Ran n timed dry for over 15 minutes. Cs to monitor"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830LL00
Near Davidson, NC 28036
Robert A.
Job Details: 02/20/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Southampton, MA 01073
Mike K.
Job Details: 02/20/2024
"Replaced gear case assembly, clutch, belt, agitator, shifter. Ran in speed cycle and operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28269
Jeff L.
Job Details: 02/19/2024
Replaced all parts ordered by previous tech unit ran and checked ok with no leaks and no violent spinningCall complete
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near East Hartford, CT 06108
Amanda R.
Job Details: 02/19/2024
Not filling with water cod water hot turned off by accident going to unit turned on tested operation normal