We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Plainville, Connecticut 06062
Ruben C.
Job Details:
09/29/2023
Checked unit getting f7e1code motor not running checked capacitor found open replaced capacitor tested operation normal cycle normals ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Plainville, Connecticut 06062
Ruben C.
Job Details:
09/29/2023
Checked unit found not latching faulty latch replaced latch tested operation normal ran component test nomal qucick wash started normally; used 1 W11394572 (Latch) from stock
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Wethersfield, Connecticut 06109
Ruben C.
Job Details:
09/29/2023
Replaced oven element tested operation normal started heating normally element reached red started cycling; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near West Hartford, Connecticut 06110
Ruben C.
Job Details:
09/29/2023
Checked unit found tub is off center cuasing unit to go off balance could not get bolt off for agitator ordering basket gearcase. Washplate and bolt. Dampers were replaced by another servicer did not fix issue; ordrng 1 W11454372 (Gearcase) and 1 W11223765 (Screw) and 1 W10836692 (Agitator) and 1 W11397111 (Washplate) and 1 W11172199 (Inner basket)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Tolland, Connecticut 06084
Amanda R.
Job Details:
09/29/2023
Complaint that unit dosent lock at all started drain and spin locked immediately explained in wash cycles it only locks on rinse and spin no error codes
We serviced a
SAMSUNG DRYER
Model DVE45R6100C/A3
Near Easton, Massachusetts 02356
Aimee
Job Details:
09/29/2023
"Installed new motor , belt , blower and tested completeWas a lot quieter with new motor I also shorted the vent hose was to long and advised to give a cleaning"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
09/29/2023
Drilled out pop refits and replaced the freezer tracks Also the gears and new light complete
We serviced a
JENN-AIR OVEN
Model JMC2430DS01
Near Tolland, Connecticut 06084
Amanda R.
Job Details:
09/29/2023
"Throwing f2e1 nothing will function on console needs new stainless console ; rqstng P&A on 1 W11229663 (Console), states that autho needed"
We serviced a
GE REFRIGERATOR
Model PDS18SBMARBS
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/29/2023
Retuned to install evap fan. Installed part and reassembled unit. Verified proper operation.
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
09/29/2023
Customer complained unit wouldnt start or drain. Upon arrival unit was full of water. Found drain pump error. Foudn drain pump harness. And bottom of pump torn off. Ordering harness and pump. Scheduled return call 10-4-23 am. ; ordrng 1 W11591637 (Harness) and 1 W11399437 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
09/29/2023
Customer complained unit wont start wont drain. Found bad pump. Replaced from ts. Reassembled and verified proper operation. ; used 1 W10876600 (DRAIN PUMP) from stock
We serviced a
MAYTAG DISHWASHER
Model WDT740SALZ0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
09/29/2023
"Panel ordered by previous tech was wrong panel. Had to correct model number, unit is new build and unoccupied. Ordering stainless panel. Informed customer office will call when part comes in. ; ordrng 1 W11461694 (Stainless panel)"
We serviced a
GE DRYER
Model GFT14ESSL0WW
Near West Hartford, Connecticut 06119
Ruben C.
Job Details:
09/29/2023
Installed run capacitor tested operation normal motor started imediately started heating
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Hartford, Connecticut 06106
Ruben C.
Job Details:
09/29/2023
Could not install parts unit has been infested with roaches took parts back
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
09/29/2023
Installed new level sensor and valve unit is fully operational.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
09/29/2023
"The bottom wash arm not rotating upper rack missing clips heater element rusting ; rqstng P&A on 1 WPW10082853 (Clip) and 1 W10703867 (Element) and 1 W10860176 (Wash arm), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Mooresville, North Carolina 28117
Vincent O.
Job Details:
09/29/2023
Arrived at home. Customer states that unit does not need service and has begun to work properly. Also states that there is warranty coverage through RAC. No way to validate. Customer refuses service. Please bill accordingly ; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
09/29/2023
Found unit doa. Replaced main control. Unit still not turning on. Tested and verified proper proper power supply to control order and replace control and console. Customer wants vinny only. ; ordrng 1 W11112656 (Console) and 1 W11400681 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
09/29/2023
"Installed start relay compressor turned on set temps at recommended exp,Agnes need to wait until water bottle freezes before putting food in it"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
09/29/2023
Making a noise while spinning shifter fault replaced actuator calibrated unit sounds normal during drain and spin ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
09/29/2023
Checked unit found no response on panel no led on control getting 120 volts to control ordering control and facia panel; ordrng 1 W11478524 (Panel) and 1 W11624938 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near East Hampton, Connecticut 06424
Jeremy B.
Job Details:
09/29/2023
Installed new parts then ran calibration then self test all checks ok ; dspstn on spec-tagged invntry: 1 W11550891 AGITATOR
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Granby, Connecticut 06035
Gary V.
Job Details:
09/29/2023
"Inspected and no problems with unit, customer had off balance load and advised about correct loading. Cycled and everything tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Suffield, Connecticut 06078
Gary V.
Job Details:
09/29/2023
"Inspected and found unit not defrosting, heater open and ordering main acu as well. Will call customer for return date. Cleared ice out for temporary use.; ordrng 1 W11650660 (Defrost heater) and 1 W11566851 (Main acu)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
09/28/2023
Found worn gearcase causing loud roaring noises. Order and replace drive assembly. ; ordrng 1 W11393685 (Gearcase) and 1 W10775188 (Washplate) and 1 W10734521 (Slider)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Medway, Massachusetts 02053
Aimee
Job Details:
09/28/2023
Installed valve and harness with Cntrl and ran diagnostics completeHave the Cntrl had a core on it
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Northbridge, Massachusetts 01588
Aimee
Job Details:
09/28/2023
"4 3 mtr failure unit needs a new sump assy. They have a Raised floor they raised legsCant shut water to dishwasher off, its behind the dishwasher.Dishwasher un serviceable cant pull out with out risk of damage to water valve.Spoke to husband hes going have out for us to service.Cust call when has outAlso I left the part at Cust house; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
09/28/2023
Customer complained of a noise when running. Ran unit for several minutes and no noise present. Listened to a video customer had and sounded like something around or with blower fan wheel. Took unit apart and found broken blower wheel. Replaced wheel and ran unit and no noise present. Verified proper operation. ; used 1 WP697772 (BLOWER WHEEL) from stock
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
09/28/2023
"Customer complained surface elements working. And oven not, along with control. It coming on. Tested power coming in and found voltage is not correct. l2- neutral had low voltage. power seems to be coming through neutral has 240 from l1- neutral. Checked at wall and same issue. Informed customer to get electrician to check it out."
We serviced a
WHIRLPOOL DRYER
Model GEQ9800PW1
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
09/28/2023
Found door switch broken and not allowing unit to operate. Replaced door switch. Tested and verified proper operation. All functions check ok. ; used 1 WPW10569603 (DOOR SWITCH) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
09/28/2023
"Found bottom rack not cleaning due to stuck diverter. Only top rack sprays. Bottom does not spray at all. Order and replace sump/motor assembly. ; ordrng 1 W11178672 (Sump/motor), dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Troutman, North Carolina 28166
Vincent O.
Job Details:
09/28/2023
Found customer complaint is that unit doesnt dry properly. Found vent getting crushed and not venting properly. Removed kink from vent and tested. All functions check ok. Instructed customer on proper use and operation of machine. All functions check ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Troutman, North Carolina 28166
Vincent O.
Job Details:
09/28/2023
Installed all new insulation and kick plates. All functions check ok.
We serviced a
MAYTAG FREEZER
Model MZF34X16DW09
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/28/2023
"Inspected and found lite not working, measured voltage at main acu and voltage not coming thru main acu for lite, will order and call for return date.; ordrng 1 W11648347 (Control box) and 1 W11502762 (Bulb)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near East Granby, Connecticut 06026
Gary V.
Job Details:
09/28/2023
"Inspected and found inner clips and brackets holding chute flapper in door broken, door shows NLA."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
09/28/2023
Cox complaint that the unit is not drying the dishes. I inspected the unit to confirm the complaint. I found an error code f7e1. I cleared the code and ran a service cycle. All components passed and heat was produced by the element. I noticed the rinse aid dispenser was empty. The cx said it used to have efficient drying. I suggested using the rinse aid as instructed by the manufacturer for optimal drying performance. I left the part with the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Southbridge, Massachusetts 01550
Roger R.
Job Details:
09/28/2023
Found upper rack support broken on right side. Quoted $49.99+tax for new upper rack supports and $199 labor rate. ; used 1 W10712395 (ADJUSTER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Charlton, Massachusetts 01507
Roger R.
Job Details:
09/28/2023
Found unit has F7E1 error code for heater. Checked heater and its okay. Ran diagnostic cycle and heater did not come on. Recommend replacing control. Quoted $296.99 for control and $239 labor rate. Customer will call if desired. 7 day estimate.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Tolland, Connecticut 06084
Amanda R.
Job Details:
09/28/2023
Replaced lid customer complaining about washer leaving stains on clothing took pictures
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Charlotte, North Carolina 28210
Jeff L.
Job Details:
09/28/2023
Found dishwasher drain hose with hole in it also found leak switch and drip pan damaged Im ordering 3 parts for a good repair. Will return on 10-9-23 amPart#W11550169Part#W11545764Part#W11551233; ordrng 1 W11550169 (Drip pan) and 1 W11545764 (Leak switch) and 1 W11551233 (Drain internal dishwasher)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Charlotte, North Carolina 28210
Jeff L.
Job Details:
09/28/2023
"Found left rear burner switch on upside down turned it the correct way and checked for operation it was normal. Also tightened light socket down in oven. Unit ran and checked okCal, complete"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Charlotte, North Carolina 28270
Jeff L.
Job Details:
09/28/2023
Steve SR#7737434903I advise to see pics on this call. The chip is front edge of glass has nothing to do with thermal problem or manufacturing defect. I called whirlpool tech support and spoke with Steve and sent him the pics for a factory opinion and he agreed this damage would not be covered. Advised customer of whirlpool stance on this. They are calling whirlpoolCall complete
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
09/28/2023
"Checked over machine and found unit would just keep filling with water until it would error out long fill, checked drain and found hose going threw the floor with no loop causing water to just flow right out. Tried to add a loop in hose but there is not enough customer need a professional plumber to address the drain hose and make it longer. Washer is functioning to proper specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
09/28/2023
"Checked over machine and found freezer building up frost all over food and draw, found door Gasket not sealing on right side causing warm air to get in and frost to build up, melted all ice and frost placed unit into a defrost cycle and checked door gasket. Found gasket not sealing due to door hitting ice and rail had jumped , fixed rail and door is now closing and sealing heated gasket and all operations are now working to specs"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
09/28/2023
Returned to install new bezel. Installed part and reassembled unit. Verified proper operation of lock and unit by running service mode.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
09/28/2023
"Customer complained unit locking and humming. Upon arrival ran service mode and found motor error. Ran service diag and found cap bad, motor just humming. Replaced cap from ts. Reassembled unit and verified proper operation in Manuel service mode. All functions working in service mode. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
09/28/2023
Retuned to install trim installed trim and showed customer and took pictures.
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/28/2023
Customer complained unit not drying in one load. Needs to run multiple loads. Upon arrival unit heating and running. Found whole unit so hooked up to wall vent line unit has no outflowing air. When unhooked unit is blowing air out properly. Customer said she had cleaned herself. Asked if they had hired someone she said no. Informed her there is an obstruction somewhere in her exhaust line and unit is working as designed. If unit is unhooked from wall it will dry in normal load. Without proper exhaust it will take more time to dry. Verified proper operation. ; used 1 W11224254 (VENT TEST KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model MEDP586KW0
Near Rocky Hill, Connecticut 06067
Chuck M.
Job Details:
09/28/2023
Customer complaint is that dryer is not drying. Inspected and found dryer is working properly. Venting is clean. Explained timed dry and sensing cycles.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near York, South Carolina 29745
Mitch H.
Job Details:
09/28/2023
"Removed and replaced compressor and related parts. Charged with nitrogen, checked for leaks, none found. Let unit stand under pressure for 15 minutes. No loss of pressure. Evacuated nitrogen, pulled vacuum. Weighed in correct amount of refrigerant. Compressor operating and cooling properly.; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hartford, Connecticut 06112
Chuck M.
Job Details:
09/28/2023
"Customer complaint is that washer lid would not lock. Ran diagnostics and found error codes F7e1 tachometer missing. F5e4 lid not open between cycle. Ran automatic test cycle and washer would fill and drain but would not agitate or spin error code F7e1 returned. Tested capacitor and it was faulty. Replaced capacitor and tested. Washer was agitate but did not shift. Replaced actuator and tested. Washer checked ok. ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hartford, Connecticut 06106
Chuck M.
Job Details:
09/28/2023
Installed timer and temperature switch. Tested and dryer is not heating still. Found electrical issue. Informed customer and he will have corrected. ; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Hartford, Connecticut 06106
Chuck M.
Job Details:
09/28/2023
"Customer complaint is that dryer was not turning. Inspected and found motor pulley broken and rollers seized. Idler wheel also seized. Replaced motor and repair kit. Tested and dryer checked ok. ; used 1 279827 (MOTOR), and 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near West Hartford, Connecticut 06117
Chuck M.
Job Details:
09/28/2023
Customer complaint is that washer is noisy and not washing. Ran diagnostics and found error codes. F7e1 basket speed fault. F0e2 oversuds condition. F7e7 motor unable to reach target speed. F7e5 shifter fault. Inspected and found gear case leaked oil and inner gears are worn and just grinding. Actuator is broken and not shifting. Cam and belt are worn. Quoted P&L customer will buy new.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
09/28/2023
"Removed old compressor and drier replaced filter drier and compressor with new crimped in couplings and pumped unit into a vacuum, checked pressures and unit is holding. Filled with r600 and unit is now frosting up and working to specs, advised customer to give unit 24hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER and 1 W11506635 COUPLER 6 NF MS SV , used 1 R600 (Bottle) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
09/28/2023
7737432181 only drying in timed dry sensor is connected ok no error codes in memory per techline replace control and facia; ordrng 1 W11626080 (Facia panel) and 1 W11618918 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ0
Near New Hartford, Connecticut 06057
Ruben C.
Job Details:
09/28/2023
Checked unit found wash pump noisy not pumping water pump is under warranty labor was not installed pump tested operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Springfield, Massachusetts 01105
Chris B.
Job Details:
09/28/2023
"Complaint that the unit is not cooling properly. Found bad fan blade was off and door rails are broken. Unit still under warranty through RAC. Customer called RAC and they sent pics of purchase date, model and serial, purchase amount. Will order all parts for a return visit.; ordrng 1 WPW10397636 (Hinge Left) and 1 WPW10397635 (Hinge Right) and 1 W10464673 (Fan Motor) and 1 2200509 (Blade)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Sharon, South Carolina 29742
Mitch H.
Job Details:
09/28/2023
"Checked and found cold water valve would not close. Constantly letting water into washer. Replaced valve, tested, operating properly. Ran calibration to ensure all other functions working correctly.; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
09/28/2023
"Removed and replaced control board and lid lock. Ran calibration. Tested, operating properly.; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/28/2023
Checked and found felt around back of drum damaged and drum has been rubbing. Ordering dryer drum. Advised customer that drum would ship directly to him and he would need to inspect drum and call to schedule return visit l; ordrng 1 W10899578 (Drum)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
09/28/2023
Complaint that the unit was leaving clothes directly with some white debris. Found buildup under the tub. Cleared out the debris and unit running normal. Mentioned to the customer to keep doing the clean cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
09/28/2023
Installed new harness. Plugged in all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR WE
Model WRF560SEHZ00
Near East Hartford, Connecticut 06118
Jeremy B.
Job Details:
09/28/2023
"Freezer door not closing properly causing poor cooling. Ice build up in freezer from icemaker leaking. Water and ice on rails and door not closing. Needs new rails and icemaker. ; rqstng P&A on 1 WPW10397636 (Rail), ordrng 1 WPW10397635 (Rail), rqstng P&A on 1 W11542654 (Icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
09/28/2023
"Per techline, replaced drier added connector to process tube. Put unit in vacuum and held for 8 minutes fine. Charged with 4.75 oz r134a as per techline. Pressures good and return lines hot. Im moving drier to put in back cover joint broke. Repaired leak and repeated vacuum,charging and running unit. Running fine and no knocking heard during this visit, before or after repair.; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
09/28/2023
"Unit was disconnected on arrival, cs had replaced with new unit, disconnected new unit and installed this one for testing.F0e5 only error in history, over filled, cleared history and ran diagnostic cycle. Unit is turning whole tub in agitation. Replaced cam and actuator. Recalibrated and ran test fine.; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Stafford, Connecticut 06076
Amanda R.
Job Details:
09/28/2023
Bake and broil not working ignitor getting power but not glowing ignitor bad Replaced ignitor tested operation normal ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Woodstock, Connecticut 06282
Amanda R.
Job Details:
09/28/2023
The bottom oven front door panel glass shattered came out of box that way new door dented bottom right corner ; ordrng 1 W11600222 (Door)
We serviced a
AMANA REFRIGERATOR
Model ATB1953HRQ
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
09/28/2023
"Older Amana unit giving cooling issues, leaking issues, gasket cracked and lights have gone out.Adjusted temperature to coldest and advanced defrost timer, did not come on, looks to have lost power.Flipping breaker has unit running again, but with being off cannot tell how well system has been working as everything is warm. Did put into defrost and defrost timer running ok, came back out on its own. Found rear drain tube in rf clogged and iced over, cleared and draining ok, that would have been source of leaking and because leaking defrost should be working ok.Left estimate for gasket, but at this time everything else seems to be functioning., when door is closed gasket looks to be sealing mostly."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/28/2023
Replaced a Parts and Tested operations. Everything is now working properly. Everything is igniting properly as well. Flame is no longer going out on medium flame center burner. No gas leaks found when pressure testing system.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
09/28/2023
"Checked over unit and found freezer not freezing items and frost building up on upper cabinet, removed evap cover and found evaporator only frosted half way with a thin layer of frost,checked compressor and unit is super hot to touch compressor failing causing no cooling and frost issues, will order new compressor kit and couplers parts and labor under special project ; ordrng 1 W11370574 (Compressor Kit) and 1 W11504445 (Coupler) and 1 R600a (Freon) and 1 W11504449 (Coupler) and 1 W11506635 (Process stub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
09/28/2023
"Installed new led light module and checked for door, customer did not receive door assembly yet advised I would order and they would be shipped to there house parts tentative p/a ; ordrng 1 W11435344 (Door left) and 2 WP12028505AP (Cam)s, states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/28/2023
"Complaint, broil element is not getting hot enough to glow red will get warm never gets red. I found customer has been leaving the door open while operating broil element. Cannot do that with this model as it will turn off the royal element and stop heating as unit is not designed to heat a house door must be closed to operate both bake and broil functions No electrical issues. Found no error codes in history on control. No additional issues found at this time."
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/28/2023
Replaced parts. Customer said unit had started leaking. I found door gasket was inverted in the top right corner Causing Dishwasher to leak during use. heater is now working just fine with no issues. Everything else is working. Just fine with no issues. ; used 1 W11483553 (GASKET) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
09/28/2023
This is a duplicate call cancelling
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Putnam, Connecticut 06260
Amanda R.
Job Details:
09/28/2023
Door not latching needs new door latch ; rqstng P&A on 1 5304525218 (Latch)
We serviced a
WHIRLPOOL RANGE
Model MER8800FZ5
Near Plymouth, Connecticut 06786
Jimmy R.
Job Details:
09/28/2023
"Checked over unit and found oven displaying f8e0 error witch is a cooling fan speed to low checked oven for a cooling fan and unit does not have a cooling fan just a convection fan, checked all connection on max in cntrl and found yellow connection not pushed in all the way making good contact reset wire and tried running a bake cycle but same issue unit erroring out, ran a control reset to reprogram cntrl and unit started to operate heated unit to 350 degrees and oven got to temp and operated normally. Going to order new control, main harness and a fan motor unit had been miss communicating causing error oven does not have a cooling fan in it. Advised when parts come in we would call for return visit parts are a special order, this stove should be replaced with new they just plugged it in and it didnt work installers left with there working stove they took out ; ordrng 1 W11594263 (Cntrl) and 1 W11451724 (Main harness) and 1 W10903746 (Convection fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Oxford, Massachusetts 01540
Roger R.
Job Details:
09/28/2023
"Installed new compressor and filter drier due to poor cooling and erratic temperatures ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504430 COUPLER 7/6 NR MS 00 , 1 W11504445 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Oxford, Massachusetts 01540
Roger R.
Job Details:
09/28/2023
Found unit had a bad capacitor and wound not start. Replaced and checked. All ok; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Auburn, Massachusetts 01501
Roger R.
Job Details:
09/28/2023
Found evidence of a leak in the sealed system.. unit in a vacuum. Charged with 140 Psi of nitrogen and found (heard) a leak inside the wall behind evaporator. Called tech support and started exchange process. SR 7737437283
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Worcester, Massachusetts 01604
Roger R.
Job Details:
09/28/2023
"Found unit not cooling, mullion strip hanging due to a broken support in the right door. Found condenser fan blade had come off shaft. Also the compressor ice cold and defrost pan full of water. Unable to get compressor to start. Will need a new compressor, condenser fan blade, right side door and main board. ; rqstng P&A on 1 242185670 (Door, left) and 1 241706209 (Compressor) and 1 5304510307 (Control) and 1 241639501 (Blade, condenser)"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Worcester, Massachusetts 01609
Roger R.
Job Details:
09/28/2023
"Found unit has the seal around the glass top deteriorating and separating from the glass, will need a new top assembly. Will submit for authorization. Needs 2 timeframe due to downdraft venting. ; rqstng P&A on 1 W10813359 (Top, glass)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204KSB00
Near Northampton, Massachusetts 01053
Mike K.
Job Details:
09/28/2023
"Unit says signaling door open, found broken bracket that would hit door switch. Taped over switch for time being to keep alarm from sounding.Does not have original m/s tag just hand written. Service bench does not show purchase date. Took photo of receipt on cs phone 8/31/2923.Office to contact when part comes in to schedule return.; ordrng 1 W11678576 (Bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
09/28/2023
Complaint that the freezer side has ice accumulated. Quoted for minor repairs. Unclogged the drainage and unit running normal.
We serviced a
KITCHENAID COOKTOP
Model KFEG500ESS6
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
09/28/2023
Complaint that the unit get hot to the touch and the bottom doors edges are very sharp. Will order parts for a return visit. Verified temps. and adjusted then 10* higher. No issues found with the heating of the outside.; ordrng 1 W11280103 (Door Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Cornelius, North Carolina 28031
Mark C.
Job Details:
09/28/2023
Customer states units heater flap will not close all the way. Found there to be a damaged cam in the flap. ; ordrng 1 W11455378 (Flap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
09/28/2023
Complaint that the unit is not responding correctly. Mentioned to the customer that they would have to contact the insurance company. Customer will not pay for the trip fee knowing its still under warranty. Insurance company will need to contact us to setup a return visit. Unit still under warranty.; ordrng 1 W10906426 (Control Board)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
09/28/2023
"Unit intermittently stops mid cycle. Will start again when restarted. Cs says it shows cycle selected and time remaining, but no operation.No errors in history. No service pointers.Ran a 15 minute timed dry. Door closes securely, moving door does not interrupt cycle. Completed cycle fine.Ordering u/i and control. Office to contact cs when parts come in to schedule return.; ordrng 1 W11331944 (User Interface) and 1 W11565028 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
09/28/2023
"Top lights and fr light out, side lights working, found freezer light as cause. Quoted for fr led/labor. Accepted, replaced and lights working properly ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Webster, Massachusetts 01570
Aimee
Job Details:
09/28/2023
Found the problem is the ice maker Slow ice production Harvested out and fillEverything is frozen in freezer breads.; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
09/28/2023
"Installed all new parts and ran machine thew a diagnostics cycle, checked all operations and unit is now heating and functioning properly. Advised customer on plastic tub units will not dry great also with new energy efficiency the heater will not give you stem when opening door it cools before finished this is all normal operations advised to leave the door cracked open when done to prevent water build up.; dspstn on spec-tagged invntry: 1 W10518394 HEATER and 1 W11084121 OWI SENSOR"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
09/28/2023
Replaced gearcase basket agitator and dampers tested operation normal ran cycle normal spin tested normal
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Brooklyn, Connecticut 06234
Amanda R.
Job Details:
09/28/2023
"Drain pump not getting 120v needs new control ; ordrng 1 W11557935 (Control), used 1 W11399437 (DRAIN PUMP) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brooklyn, Connecticut 06234
Amanda R.
Job Details:
09/28/2023
Wrong model and serial dispatched not under warranty no service needed
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW3
Near Windsor, Connecticut 06095
Gary V.
Job Details:
09/28/2023
"Inspected and found slider making noise and replaced, cycled and tested fine.; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Worcester, Massachusetts 01605
Aimee
Job Details:
09/28/2023
"Found the washer mtr bolt over tightened and partially stripped was difficult to get off.Installed new clutch and slider and gear case that wasnt neededFound issue was the slider and cutch. The mtr wobbled a bit in spin that caused a little noiseAdded load off towels and let Cust listen toAll sounds as intended ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11449841 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Worcester, Massachusetts 01606
Aimee
Job Details:
09/28/2023
Checked error codes noneCust stated not enough water on cycles heavy and bulkieThe were set on hotRan valve test found oxi no water on hotReplaced the water valve found hot clogged Tested new valve hot cold and oxi all workingRe ran diagnostics on water valve to show Cust hot cold and oxi are running
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
09/28/2023
Replaced right side door ordered on previous ticket and left nameplate with cust cust said not to put nameplate did not find part number on box of door
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
09/28/2023
Checked unit found capacitor leaking cuasing no spin replaced capacitor tested operation normal; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
09/28/2023
Checked unit found tube for ice maker water inlet was not in place in back of ice maker cuasing water to flow out of ice maker reinstalled tube tested operation normal