Service History 515

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LL00

Near Troutman, North Carolina 28166

Vincent O.

Job Details: 08/23/2023

Found f6e0 UI disconnect. Verified connections good. Customer says there are multiple errors that have occurred including power failure and not updated. Order and replace control and panel. ; ordrng 1 W11448961 (Control) and 1 W11598175 (Panel)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 08/23/2023

Unable to verify complaint. Started cycle and verified water coming in from both hot and cold valves. No errors stored. Allowed unit to fill and begin wash cycle. All functions check ok. Instructed customer on proper use and operation of machine.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Medway, Massachusetts 02053

Aimee

Job Details: 08/23/2023

Installed ice maker and ice bin. Harvested ice maker to fill with water. Tightened handles also

We serviced a

ADMIRAL DRYER

Model ADE7005AYW

Near Franklin, Massachusetts 02038

Aimee

Job Details: 08/23/2023

Installed new bracket with pulley on it wheel Belt wasnt broken installed one Cust had And tested

We serviced a

KENMORE WASHER

Model 110.82681110

Near Franklin, Massachusetts 02038

Aimee

Job Details: 08/23/2023

"Cust doesnt have cold hooked up to washer cold water, she fills with hose and drips when shuts offFilled washer checked from bottom no leaks drain and spun no waterWater faucet supply doesnt shut off all way slow drip."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/23/2023

Called no answer estimate for handle part number W10837577 price is 106.18 whirlpool is not willing to cover repair or replacement of door handle that has broken plastics. Advising customer to contact whirlpool at (800) 253-1301. Unit still in one year warranty till Sep 9 2023 then unit appears per purchase receipt to have a 5 year additional warranty on the unit as well. And if whirlpool does not cover labor labor is 239. Plus fees taxes.

We serviced a

ADMIRAL DRYER

Model ADE7005AYW

Near Franklin, Massachusetts 02038

Aimee

Job Details: 08/23/2023

Installed new bracket with pulley on it wheel Belt wasnt broken installed one Cust had And tested

We serviced a

GE REFRIGERATOR

Model GFE29HSDDSS

Near Franklin, Massachusetts 02038

Angel R.

Job Details: 08/23/2023

Evap fan was seized up replaced with truck stock.;used ts 1 WR60X26866 (fan dc ff evap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 08/23/2023

Installed new augar mtr and tested complete

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/23/2023

"Checked and ran diagnostics, found F8E1 long fill error. Tested washer, found valve humming but no water flowing to machine. Checked wall valve, has water there. Ordering valves.; ordrng 1 W11316256 (Valve) and 1 W11316255 (Valve)"

We serviced a

KITCHENAID RANGE HOOD

Model KVWB406DSS4

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 08/23/2023

"Removed and Replaced hood blower motor assembly. Reassembled, tested, all lights and all speeds of fan operating properly and quietly."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 08/23/2023

"Checked and entire tub canted to one side. Leaned washer back and found belt guard had broken off and wedged under tub causing it to bind. Removed guard, checked cam, pulley, motor and tub. No damage found. Tested washer, operating properly."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 08/23/2023

Returned to install part ordered. Installed new acu control board and ran service mode all functions working properly. Ran normal wash load and watched unit run through all functions to end of cycle. Unit verified working as designed. Informed customer unit working as designed. Called techline to document findings. Sr# 7737126805

We serviced a

WHIRLPOOL RANGE

Model JMW3430DS02

Near Hartford, Connecticut 06106

Chuck M.

Job Details: 08/23/2023

Arrived to install console and wrong part number was ordered. Ordered correct part number and will contact customer to schedule. ; ordrng 1 W11236885 (console)

We serviced a

WHIRLPOOL DRYER

Model WED7120HW3

Near Charlotte, North Carolina 28273

Robert A.

Job Details: 08/23/2023

"Cx complaint that the unit is not tumbling. I inspected the unit to confirm the complaint. The screen appears to start but the drum does not move at all. I replaced the thermal fuse with one from TS and tested the unit for the cx. The unit now works; it has heat, good airflow and it tumbles. The unit is working as designed.; used 1 W10909685 (Thermal fuse) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Charlotte, North Carolina 28273

Robert A.

Job Details: 08/23/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 08/23/2023

"Cx complaint that the unit is not dispensing water. I inspected the unit to confirm the complaint. I found error codes: f2e1 f8e1. I cleared the codes and ran manual tests 1 & 2 for the water valve. Both sides are receiving 121v when activated but only hot water is coming out. The unit needs a new water valve, my inventory says I have one but the part is not on my van. Im ordering the part for the return visit.; ordrng 1 W11165546 (Water valve)"

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW

Near Huntersville, North Carolina 28078

Mark C.

Job Details: 08/23/2023

Units model and serial tag is too warn to get the complete unit information however the unit is not starting due to a malfunctioning user interface. ; rqstng P&A on 1 W10903219 (User interface)

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Charlton, Massachusetts 01507

Gary V.

Job Details: 08/23/2023

"Inspected and found unit came with no filter and housing broken, will order parts and return.; ordrng 1 W11129408 (Filter housing) and 1 W10120998 (Filter) and 1 WP697772 (Blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Ware, Massachusetts 01082

Gary V.

Job Details: 08/23/2023

"Inspected and found left side ff door is rusting and corroded, explained rust and corrosion is not covered by contract company. Quoted for replacement of door and saved estimate. Customer wants estimate submitted to contract company to see if it will be fixed. Took pics of the rust and corrosion.; rqstng P&A on 1 W11435353 (Left side ff door stainless)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 08/23/2023

"Returned to install parts ordered by previous tech. Replaced control board and element. Reassembled and ran bake and unit heating , verified proper operation."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS00

Near Longmeadow, Massachusetts 01106

Roger R.

Job Details: 08/23/2023

Unit unplugged upon arrival. Started unit and cooling seems okay. Defrost pan was full of water. Due to the complaint of poor cooling in refrigerator i checked the refrige*rator evaporator and that was okay as well. Unable to determine issue at this time. Request customer to call if issues reoccur.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Huntersville, North Carolina 28078

Mark C.

Job Details: 08/23/2023

Installed new control unit is fully operational.

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Meriden, Connecticut 06450

Jeremy B.

Job Details: 08/23/2023

Water still leaking from dispenser. Already tried adjusting will new dispenser with new spray pattern. ; rqstng P&A on 1 W11524105 (Dispenser) and 1 W11167033 (Handle) and 1 W11223753 (Badge)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Meriden, Connecticut 06451

Jeremy B.

Job Details: 08/23/2023

Installed new gearcase ran calibration then factory test all checks ok. ; dspstn on spec-tagged invntry: 1 W11449840 GEARCASE

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 08/23/2023

"No water dispensing no ice production. Found water in pantry control area and pantry control corroded. Needs new pantry door, control, and pcb. ; rqstng P&A on 1 WPW10675033 (Pcb) and 1 W10815669 (Door), ordrng 1 WPW10769076 (Pantry control)"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Cornelius, North Carolina 28031

Vincent O.

Job Details: 08/23/2023

Sr#7737161732. Found interior liner has burned and bubbled up. Actual metal is bubbled and raised. This is non repairable. Documented with tech line.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C5EXY00

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 08/23/2023

Customer complained unit leaking . Pulled unit out and found inlet valve in rear of refrigerator is drip leaking from valve itself. When pulling unit out inspected copper line to ref and found it had been bent in one spot from prior work. Wasnt this tech because I didnt pull unit out on last call. Turned off water at wall. Ordering inlet valve. Informed customer they will need to get copper line replaced from plumber or other technician. Scheduled return call for 8-29-23 (earliest customer could do) . ; ordrng 1 WPW10238100 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Ellington, Connecticut 06029

Amanda R.

Job Details: 08/23/2023

Third time Ui is shorted wont start only a few buttons leds work and needs new console ; O-emld tckt

We serviced a

KITCHENAID OVEN

Model KOCE500ESS20

Near Davidson, North Carolina 28036

Mark C.

Job Details: 08/23/2023

Installed new door glass unit is fully operational.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Norton, Massachusetts 02766

Aimee

Job Details: 08/23/2023

First visit used actuator Installed new shocks and ran diagnostics

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIH202

Near Bloomfield, Connecticut 06002

Chuck M.

Job Details: 08/23/2023

Customer complaint is that ice maker is not making ice. Ran diagnostics and found error code E5. Timed Ice. Ran ice box fan test and ice maker fan is not working. Ordered ice maker and fan. P&A. ; rqstng P&A on 1 W11658802 (Ice Maker) and 1 W10846539 (Ice box fan)

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Simsbury, Connecticut 06081

Ruben C.

Job Details: 08/23/2023

Checked unit found rollers and pulley worn down replaced with dryer repair kit tested operation normal; used 1 4392065 (Repair kit) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8800YC0

Near Bloomfield, Connecticut 06002

Ruben C.

Job Details: 08/23/2023

Checked unit found unit working normally no error codes in memory tested normal

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Clover, South Carolina 29710

Mitch H.

Job Details: 08/23/2023

Confirmed purchase date and took picture of receipt. Checked refrigerator and found noise coming from condenser fan rattling. Ordering condenser fan motor and fan blade.; ordrng 1 W11613295 (Condenser fan motor) and 1 WP12825803 (Fan blade)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Wrentham, Massachusetts 02093

Angel R.

Job Details: 08/22/2023

"Replaced heater and evap cover, tested ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 08/22/2023

Upon arrival installed parts ordered. Took pictures and verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 08/22/2023

Checked unit found motor was humming on spin or agitate would not turn replaced capacitor motor started turning normally ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 08/22/2023

Checked unit found harness loose on water valve tested operation normal

We serviced a

GE REFRIGERATOR

Model GFE26GMKBES

Near Suffield, Connecticut 06093

Mike K.

Job Details: 08/22/2023

"48 in rf, bottom drawer freezing. Found rf evap fan not running, verified 13vdc at connector. Quoted for evap fan motor/labor. Accepted.; ordrng 1 WR60X26866 (Evap fan)"

We serviced a

GE REFRIGERATOR

Model GSS20GEWJWW

Near Suffield, Connecticut 06093

Gary V.

Job Details: 08/22/2023

"Inspected and found evap fan motor getting voltage but no longer running, will order part and return.; ordrng 1 WR60X10185 (Evap fan motor)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 08/22/2023

Fresh food evap still forming ice and causing poor cooling. Called tech support and entered diagnostics and toggled heater on. There is ice build up under icemaker. Tech support recommends replacing all parts listed. Quoted customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Manchester, Connecticut 06042

Jeremy B.

Job Details: 08/22/2023

Installed new compressor pulled vacuum then recharged with r600a please allow 24hrs for temps to stabilize. ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 08/22/2023

"Correct address is 3-E Castle Hill Rd.Unit not agitating, nor errors in history, verified in service test, tub turning in agitation, found actuator not connected to cam, reseated and tested again, agitating and spinning fine.Recalibrated."

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 08/22/2023

Replaced I/i panel and turned unit off/on numerous times started cycle fine.

We serviced a

BOSCH DRYER

Model WTB86200UC/02

Near Pawtucket, Rhode Island 02861

Angel R.

Job Details: 08/22/2023

"Customer will have to reschedule, call was dropped and could not get a hold of customer afterwards.;"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Denver, North Carolina 28037

Ryan S.

Job Details: 08/22/2023

Returned to install parts ordered. Installed outer shell and control panel cover. Installed parts and reinstalled unit. Ran fan and unit to test function. Took pictures. Verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 08/22/2023

"Removed and replaced gear case and wash plate. Reassembled, an calibration. Test washer, operating properly."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Charlotte, North Carolina 28212

Jeff L.

Job Details: 08/22/2023

Replaced all parts ordered unit ran and checked ok(Call complete)

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 08/22/2023

Customer complained of no water error customer says its intermittent. . Upon arrival found hot valve energize but not open. No sediment in hot side. Replaced inlet valve from ts. Reason and ran unit hot valve now opening. Verified proper operation. ; used 1 W11220230 (VALVE) from stock

We serviced a

WHIRLPOOL DRYER

Model WED99HEDW0

Near Burlington, Connecticut 06013

Ruben C.

Job Details: 08/22/2023

Checked unit cust took recording of noise sounds like motor whirling sound does not do it all the time ordering motor assy comp fan and drain pump; rqstng P&A on 1 W11573366 (Blower) and 1 W11209428 (Motor assy) and 1 W11342035 (Comp fan) and 1 W10608847 (Drain assy) and 1 Time (Extra time)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 08/22/2023

Unit dispensing water just fine into all ice makers both and out door with no leaks had to defrost entire line sets going to all water facets. I tested operation no additional issues or leaks found.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 08/22/2023

"Complaint, front right and center burner are not igniting properly flame is going up 6 to 8 inches high when it does ignite with a making a big whoosh noise a company with a bang. I found burner caps were not properly installed on appropriate burners. Upon arrival. I tested operations of center valve valve is not going out. No additional issues found with cooktop at this time. Everything is working just fine."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 08/22/2023

Replace glass that previous technician ordered. No further issues reported by customer.

We serviced a

WHIRLPOOL RANGE

Model WOS31ES7JS21

Near Enfield, Connecticut 06082

Gary V.

Job Details: 08/22/2023

Inspected and found L2 black wire at main power connection inside upper oven oven cavity loose and tested fine now.

We serviced a

FRIGIDAIRE DRYER

Model n/a

Near Somers, Connecticut 06071

Gary V.

Job Details: 08/22/2023

"Concern is burning odor. Inspected and cycled unit and found exhaust vent going to outside is about 25 feet long and has partial clogs in it, causing dryer to over heat and not cycle and dry clothes properly. Customer going to resolve venting issue."

We serviced a

SAMSUNG DRYER

Model DV328ER/XAA

Near Monson, Massachusetts 01057

Gary V.

Job Details: 08/22/2023

"Inspected and found heater broken, quoted for repair and she will call if wants repaired."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Tolland, Connecticut 06084

Gary V.

Job Details: 08/22/2023

"Arrived and pulled micro down to repair and found received wrong interlock, installed fuse and left filter with customer. Microwave will be down and accessible for return visit. Ordering new interlock and will call when part becomes Available. Returning interlock for credit.; ordrng 1 W11493414 (Interlock)"

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW2

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 08/22/2023

Installed new agitator and parts checked washing and found unit operating properly still some what of a gap under agitator witch will be normal advised customer all functions are working to specs

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 08/22/2023

Removed old torn gasket and glues new gasket in place checked all operations and unit is now sealing and working to specs

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Woodstock, Connecticut 06281

Angel R.

Job Details: 08/22/2023

"Found no frost on RC evap, could not visibly see a leak. 3-way valve is working, confirmed compressor is ok. Possible leak at RC evap. Will need sealed system tech and two times frame for this job. Did see service pointer on this and none of the issues pertain to this one. Spoke to Mike in regards to parts needed for order.; ordrng 1 W11395822 (Evaporator) and 1 W11504450 (Coupler) and 1 W11506619 (Coupler) and 1 W10805035 (Dryer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Putnam, Connecticut 06260

Angel R.

Job Details: 08/22/2023

Found several gaps throughout unit cavity likely causing warm air to go into unit. Will order two tubes of silicone as needed. ; ordrng 2 W10841140 (adhesive)s

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Catawba, South Carolina 29704

Jonathan J.

Job Details: 08/22/2023

"I replaced all previously ordered parts performed a DLMS calibration cycle. Inspected for leaks no water leaks found everything is working properly. No abnormal noises and scraping . No clicking rubbing or clunking abnormal noises heard. ; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW 1 W10754448 CLUTCH , and 1 W11419171 CNTRL-ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/22/2023

Complaint no lights switch is broken I called whirlpool file number tech line #: 7737151397 file number per whirlpool unit is non repairable whirlpool will not let us cut liner to dig out harness from foam to fix door light switch. ; dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/22/2023

"Complaint refrigerator is not cooling. Freezer is not cooling either. I found completely restricted filter dryer causing a new cool condition. I replaced filter dryer tested operations verified frost pattern occurring on freezer evaporator. No leaks found at this time. Unit had air in the system. not sure if it was air or refrigerant, but looked to be a full charge. address is 3318 Cimmeron rd Lancaster SC 29720; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 WPW10143759 (FILTER DRIER UV) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Springfield, Massachusetts 01109

Roger R.

Job Details: 08/22/2023

"Installed new parts. Heater, evaporator sensor, evaporator fan and main control. This is due to unit not defrosting properly and frost getting into fan. ; dspstn on spec-tagged invntry: 1 WP2315539 EVAP MOTOR and 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 08/22/2023

"Tested unit and found machine not draining at end of cycle leaving water in tub, checked drain and found drain pump running but no water coming out of disposal drain. Removed drain line and found unit full of air due to disposal plug not punched out blocking water flow from drain, knocked out plug and ran dishwasher several times, unit is now draining and working to specs"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 08/22/2023

"Tested washer and found unit had gotten stuck in a rinse and spin cycle never completing leaving clothes wet. Ran diagnostics and found off balance error let unit run threw a self test and found unit going threw and filling good, recalibrated machine and ran a quick wash cycle with clothes. Unit went threw cycle as designed gave customer Ed on how to load machine and balance"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 08/22/2023

"Tested washer and found unit would not complete a wash cycle leaving clothes wet and erroring out f9e1 long drain, ran a drain and spin and found pump coming on but no water coming out of drain line, removed filter and found blocked and clogged, cleared filter and ran unit threw a self test. Unit is now draining and operating properly. Wile spinning found drain line coming loose and unit shaking due to legs not level, adjusted unit and leveled legs secured drain line and all operations now working to specs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 08/22/2023

"Unit under 1yr wp warranty per service bench.Cs describes leaking from the vent area underneath door.Insulation was definitely wet but in that area, insulation is above vent so looks to be more an overflow then the actual vents. Looks to dish placement with water bounces under door and leaking out front. Unit has room to be raised to have slightly tipped back as preferred, so did raise.Had unit running full time there, empty, and no leaking found.If reoccurring with dish placement disproven and still coming from vent area, preorder W11612315 vent"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 08/22/2023

"Unit not tumbling, was not drying well before this either. Verified heating and flow from dryer and working properly. Quoted for belt/labor, accepted. Replaced belt and tumbling and heating properly; used 1 137292700 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 08/22/2023

"Replaced dispenser door assy and looks to be sealing fine, tested and dispenser fine, water and ice."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 08/22/2023

"Repair covere by wp authorization. No errors in history. Cs thinks it needs a drain pump because a Best buy technician said so originally. Ran test cycle and unit went through beginning steps fine, Fill valves, drain working properly. Failed when actuator went to change position, making loud ratcheting sound when attempting to shift. replaced cam/actuator. Old cam was quite stiff when switching positions, internal ring rubbing against outer shell. New one working properly. Extra resistance was burning/stripping out actuator motors. Replaced cam and actuator, ran self test again and worked fine.; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 08/22/2023

"I installed the ordered parts but found the fan wheel is rubbing the motor housing. I called Randy to make sure its defected. All parts have been installed, Im ordering a new motor to complete the repair.; ordrng 1 W10832724 (Motor), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Douglas, Massachusetts 01516

Chris B.

Job Details: 08/22/2023

Replaced all parts and unit working normal. Still found a little bit of the buzzing noise. Readjusted again the right side. Mentioned to the customer to keep an ear at it for the next few days.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Charlotte, North Carolina 28212

Jeff L.

Job Details: 08/22/2023

"Replaced gear case and all other parts ordered plus a capacitor ran unit thru service mode no faults all operations are normal. Ran and checked ok(Call complete); dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , and 1 W11454372 GEARCASE , used 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Charlotte, North Carolina 28227

Jeff L.

Job Details: 08/22/2023

"Put unit thru test with wet towels in basket with no detergent filled unit up with water and let it agitate about 10 minutes to allow towels to get get and saturated. Then I switched the machine over to drain and spin and let it spin out with the weight of towels and water in basket for 21 minutes thru the entire spin cycle I never had any metal to metal noise, the unit is going thru all cycles accordingly. Ran unit thru service mode no fault codes detected.I visually inspected motor and gear case pulleys and belt all were in normal working condition. I advised customer at this time there is nothing I can do because the unit is running normal.Did advise to please call our office if it happens again.(Call complete)"

We serviced a

MAYTAG RANGE

Model MER6600FZ0

Near Springfield, Massachusetts 01109

Roger R.

Job Details: 08/22/2023

Found unit has both front burner controls that are not working properly. Quoted $79.99 for right front single control wp3149400 and $99.99 for left front dual control wpw10434452 and labor of $199. Customer will call if repair is desired. Charged trip charge only of $129. Balance due would be $261.23 if repair is paid for within 7 days.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF13PAHS2

Near Springfield, Massachusetts 01103

Roger R.

Job Details: 08/22/2023

"Purchase date unknown. Unit not draining, checked for power at pump and pump not obstructed. Found restricted drain line and cleared. All okay. $199 labor charge, no parts needed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Chicopee, Massachusetts 01020

Roger R.

Job Details: 08/22/2023

Found unit had fresh food door seal coming out of channel. Customer has tried reinserting the seal several times. I inserted it but it is still loose. Will need new seal. ; ordrng 1 W11030683 (Seal door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Chicopee, Massachusetts 01020

Roger R.

Job Details: 08/22/2023

"Found door seal not installed properly. Reinstalled properly and tested, all okay."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Wilbraham, Massachusetts 01095

Roger R.

Job Details: 08/22/2023

"Found unit had a bad belt and also a bad shift. Replaced belt and shifter. All okay. ; used 1 W10913953 (ACTUATOR), and 1 W11239857 (BELT) from stock"

We serviced a

JENN-AIR COOKTOP

Model JGD3536GS05

Near Charlotte, North Carolina 28226

Jeff L.

Job Details: 08/22/2023

Found new blower switch still activating without contact or if you just touch it the fan comes on. This is a on/off switch it should not come on by a bump or by itself the switch should have to be turned to the on position for it to work but this does not happen as it should any kind of touch to this switch activates the blower. This is a gas cooktop down draft on very expensive countertops customer is highly nervous about damages to countertop. Customer also says that sometimes the cook top when lighting center rear burner all burners just click and click. She has tried it herself and the burners have operated normal on all occasions with me watching. Found that the switch part number has changed to a new part number W11676792 blower switch PLEASE SEND JEFF BACK ON THIS CALL; ordrng 1 W11676792 (Switch) and 6 WPW10559494 (Burner knob grommet)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 08/22/2023

Replaced flapper assembly and now the flapper is shutting completely the ice bucket would not come out of door froze in there. I advised customer to take hair dryer and heat it up against the bucket so it will come loose. I also advised customer to take bucket off once a week and run hot water through it and clean all ice shavers out of chute area and bucket area. Crushed ice will cause more air problems than cubed. Unit ran and checked ok(Call complete)

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 08/22/2023

"Installed cntrl and ran a calibration cycle found unit would still not agitate, checked actuator and found not moving checked power and found white wire to molex broken at the pin causing to power to actuator. Removed broken end and secure wire to work for now until we can come back with harness. Ran a calibration and unit is working and operating will order new harness ; ordrng 1 W11376227 (Harness)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 08/22/2023

Tested unit and found machine would not start a cycle chokecherry timer an found timer knob cracked and timer steam stripped out. Replaced faulty timer and knob ran unit threw a cycle and all operations are now working to specs

We serviced a

GE DISHWASHER

Model DDT700SSN3SS

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 08/22/2023

"For awhile unit wasnt running, giving h2o errors, they cleaned everything out and now is getting water but intermittently doesnt call complete cycles. Shuts down mid cycle, dispenser not opened. Ran normal cycle, filled and went into wash fine. Water levels look good. Motor so need loud and strained when running. Found filter clogged. Cs had cleaned it and had worked for a bit after, looks like it just clogged again. Suggested getting Affresh and running to clean any build up out of system"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 08/22/2023

"Removed and replaced washer lid. Tested washer, lid lock and all other functions operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near York, South Carolina 29745

Mitch H.

Job Details: 08/22/2023

"Removed and replaced freezer door, installed gasket. Ensured doors were aligned and gasket sealing correctly. Entered diagnostics, cycled ice maker and valve, operating properly. Checked all other functions, all good."

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Clover, South Carolina 29710

Mitch H.

Job Details: 08/22/2023

"Checked dryer and tested, heating and cycling correctly in timed dry. Ran timed cycle to test heating, then cancelled cycle and turned dryer off. Attempted to turn dryer back on and would not power up. Unplugged for 3 minutes, now powers on. Ran wet towel test for sensor dry, tests good. Customer says that control froze and would not respond. Left dryer unplugged overnight and when plugged back in next day, dryer began working but does not dry properly on sensor cycles. Ordering control.; ordrng 1 W11525996 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 08/22/2023

"Found dryer disassembled on arrival. Motor pulley end had broken off causing belt to come off and get tangled. Replaced motor, blower wheel and installed dryer kit. Reassembled, tested, dryer now operation properly.; used 1 4392065 (Dryer kit), 1 279827 (Motor), and 1 WP694089 (Blower wheel) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDBH945AWW

Near Cornelius, North Carolina 28031

Mark C.

Job Details: 08/22/2023

Unit will not power on due to a faulty control. Units pump is also shorted. ; ordrng 1 6-919922 (Wash motor) and 1 WPW10218834 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Davidson, North Carolina 28036

Mark C.

Job Details: 08/22/2023

Customer states unit is not starting the cycle. Placed unit into calibration. After calibration ran a normal auto sense wash unit fill to the normal level and is working properly. Instructed customer on the proper use and care of the unit.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Huntersville, North Carolina 28078

Mark C.

Job Details: 08/22/2023

Unit is arching when the magnetron gets up to temperature due to the magnetron separating. Quoted 438.56 customer is not going with the repair.; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Leicester, Massachusetts 01524

Chris B.

Job Details: 08/22/2023

Complaint that the unit is rusting and peeling from the door and unit would trip the breakers after 15min. of use. Found electrical wiring not hooked up properly. Customer will have someone fix the connections. Mentioned to the customer that cosmetics are not covered. Took pictures of the doors and called the office and showed RC and it clearly shows it was scratched on the bottom corner edge and the clear coat is pealing. Customer mentioned that the unit is not in its separate breaker and its connected with the garbage disposal and microwave. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Shrewsbury, Massachusetts 01545

Chris B.

Job Details: 08/22/2023

Complaint that the unit has clothing caught under the agitator. Quote for labor. Removed part and ran diagnostic cycle and all tested properly. No issues found.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 08/22/2023

"Customer complained unit seal bad, coming loose at bottom. Confirmed complaint. Customer had closing document for 8-24-22. Took picture. Replaced seal from pre id ts. Read and took picture verified proper operation."

We serviced a

LG REFRIGERATOR

Model LTCS24223W/07

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 08/22/2023

Customers complaint is moisture building in bottom shelf of the fresh food door. Found seals good and sealing. Found vents covered with food maybe causing air flow restrictions. Appears to be normal condensation.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS1

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 08/22/2023

Installed new arts tan self test all checks ok. ; dspstn on spec-tagged invntry: 4 WPW10195417 LOWER ROLLER ASM

We serviced a

KITCHENAID OVEN

Model KOCE500ESS20

Near Davidson, North Carolina 28036

Mark C.

Job Details: 08/22/2023

Unable to complete repair class shattered in box.; ordrng 2 WPW10618107 (Glass)s

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