We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Newington, Connecticut 06111
Ruben C.
Job Details:
08/25/2023
Found thermal fuse open gave cust estimate for fuse he customer needs to think about it
We serviced a
JENN-AIR RANGE
Model PRG3610NP
Near Avon, Connecticut 06001
Ruben C.
Job Details:
08/25/2023
Checked unit found ignitor not pulling enough amps to open valve replaced ignitor tested normal; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
08/25/2023
Installed new parts. Customer to keep a eye on it.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3011LBF
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
08/25/2023
Customers complaint is range not reaching proper temp. Preheated to 350 and all checks ok.
We serviced a
GE RANGE
Model JGP963SEK1SS
Near Canton, Connecticut 06019
Ruben C.
Job Details:
08/25/2023
Replaced ignitors tested operation normal all burners igniting normally
We serviced a
JENN-AIR OVEN
Model JJW2430WS02
Near Litchfield, Connecticut 06750
Ruben C.
Job Details:
08/25/2023
Checked unit found panel has broken control frame wont stay in place also needs blower gave cust estimate for blower and panel; ordrng 1 WPW10273667 (Blower) and 1 W10672895 (Panel)
We serviced a
KENMORE WASHER
Model 110.92480200
Near Burlington, Connecticut 06013
Ruben C.
Job Details:
08/25/2023
Checked unit needed doits for agitator replaced digits tested operation normal; used 1 80040 (AGITATOR DOGS) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Pineville, North Carolina 28134
Jeff L.
Job Details:
08/25/2023
Water filter housing will not discharge filter tried to get it to work but it will not. Need to order new filter housingPart#WPW10394053Return visit scheduled for 8-31-23; ordrng 1 WPW10394053 (Filter housing)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Belchertown, Massachusetts 01007
Mike K.
Job Details:
08/25/2023
"End of avenue b, 34 first rd.Replaced control and ran unit for 15 minutes keep sensor wetted, timer decremented quickly for a bit but as kept wet it increased and still showed 53 minutes after 15. Looks to be running good.Did moisture test per tech sheet and light going off/on as adding wet cloth to sensor as it should. Cs to monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Vernon, Connecticut 06066
Jeremy B.
Job Details:
08/25/2023
Found a leak at discharge line where it connects to compressor. Repaired leak pulled vacuum then recharged.
We serviced a
KENMORE RANGE
Model 790.97423900
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
08/25/2023
screws where loose in info switch back rightOhms oven sensor 1000Sent estimate to cust speaking with with wifeOlder oven might buy new
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS02
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
08/25/2023
Outlet polarized and groundedFound the condenser coils filled lint no airflowCompressor burnt out overload.Needs sealed systemCust buying new fridge
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Worcester, Massachusetts 01606
Roger R.
Job Details:
08/25/2023
Found unit making ice at this time and bin was full. Checked fan and thermistor in diagnostics. All ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Worcester, Massachusetts 01605
Roger R.
Job Details:
08/25/2023
Checked unit for proper operation of all aspects of the oven and stove top. Unit drawing 48 amps with full load of oven and all four burners and warming center on. This unit tripped the breaker shortly after first start up and then after then unit ran normal. Suspect faulty GFCI type breaker. ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHZ03
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
08/25/2023
"Removed and replaced left side end cap. Right side is intact and customer requested to leave that one in place. Reinstalled shelf, drawer, and lid. Tested, operating properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
08/25/2023
"Removed outer door, replaced door latch. Reassembled, tested, latch and dishwasher now operating properly."
We serviced a
FRIGIDAIRE RANGE
Model GCRG306AFA
Near West Bridgewater, Massachusetts 02379
Aimee
Job Details:
08/25/2023
Installed spark module and switches and tested complete
We serviced a
WHIRLPOOL RANGE
Model kfeg500ebs6
Near Oxford, Massachusetts 01540
Angel R.
Job Details:
08/25/2023
"Found power going to unit but display completely dead, inspected terminals all checked ok. Will order new control and thermal fuse as a precaution. ; ordrng 1 W11088877 (cntrl-elec) and 1 WP3196548 (fuse-thrml)"
We serviced a
SAMSUNG WASHER
Model WA50K8600AV/A2
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
08/25/2023
Checked unit sounds like there could be a wire from bra in bottom of unit when u spin tub manually you can here scraping unit still spins could not get agitator bolt off with out possibly breaking bolt
We serviced a
LG REFRIGERATOR
Model SRFVC2406S/00
Near Bolton, Connecticut 06043
Jeremy B.
Job Details:
08/25/2023
Installed new icemaker please all
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Holden, Massachusetts 01520
Roger R.
Job Details:
08/25/2023
Installed new main control and harnesses due to corrosion at several connections.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ware, Massachusetts 01082
Roger R.
Job Details:
08/25/2023
"Installed new pump, float switch and heater and control board. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP and 1 W11537778 HEATER W/NUTS"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1148XTPB7
Near Thomaston, Connecticut 06787
Jimmy R.
Job Details:
08/25/2023
Installed new main control panel ran machine threw a test cycle and all operations are now working to proper specs
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
08/25/2023
Checked unit found not going into defrost ordering control harness and therm; ordrng 1 WPW10384183 (Therm) and 1 W11546609 (Control) and 1 W11546681 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZHV01
Near Sutton, Massachusetts 01590
Angel R.
Job Details:
08/25/2023
"Unit is working properly as of my visit, could not duplicate issue. Customer says unit will sometimes run for hours, this unit is two weeks old and condenser is clean. Condenser fan is running but will order a new one in case it is possibly defective also will order control. Door switch is working and temps are ok. Complaints of compressor being a bit noisy but seems ok to me.; ordrng 1 W10909387 (motor-cond) and 1 W11438735 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
08/25/2023
Customer complained of a lo flo error. Customer had stackable unit and cant get dryer off. Checked cold water valve and found a lot of sediment in filter. Informed customer unit is t covered under warranty for this issue. And told her how to clean out filter to get unit working. Informed customer that she will have to pay trip fee. Customer said she doesnt have any money. Informed cutoff she has any more issues with washer she will have to get washer taken down before call. Took picture of sediment.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near South Windsor, Connecticut 06074
Chuck M.
Job Details:
08/25/2023
Installed hinges and showed customer it works.
We serviced a
JENN-AIR MICROWAVE
Model JMV9169BAS
Near Bethlehem, Connecticut 06751
Jimmy R.
Job Details:
08/25/2023
"Tested unit and found microwave not shutting off just running fan and light when closing door, tested each micro switch and same issue went threw entire harness and found All connections ok ohmed out all thermal cutoffs and found good checked cntrl and found relay on. Cntrl burnt that powers door switch unit needs new cntrl witch is no longer available customer will replace unit"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Windham, Connecticut 06226
Amanda R.
Job Details:
08/24/2023
F7e1 f0e0 F7e4 f0e9 ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Springfield, Massachusetts 01109
Gary V.
Job Details:
08/24/2023
Installed belt and cycled tested fine.; dspstn on spec-tagged invntry: 1 137292700 BELT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Ludlow, Massachusetts 01056
Gary V.
Job Details:
08/24/2023
Installed parts listed and cycled and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near York, South Carolina 29745
Mitch H.
Job Details:
08/24/2023
Removed and replaced right side refrigerator door gasket. Used heat gun to mold gasket and ensure proper seal. Gasket sealing correctly around full perimeter of door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Chicopee, Massachusetts 01020
Gary V.
Job Details:
08/24/2023
"Installed new door seal, didnt solve problem. Door liner is not holding seal in place, needs new door. Will order and part will be shipped to customer and they will call when part arrives.; ordrng 1 LW10672972 (Ff door stainless w/gasket)"
We serviced a
WHIRLPOOL WASHER
Model LTE5243DQ0
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
08/24/2023
"Inspected and found drive coupler and lid switch broken, will order and return. Also informed customer about clogged vent and he will get that repaired.; ordrng 1 WP3355806 (Lid switch), dspstn on spec-tagged invntry: 1 285753A DRIVE COUPLING"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
08/24/2023
"Inspected and found compressor shutting down on overload, needs new compressor will order and return.; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Process stub)"
We serviced a
GE REFRIGERATOR
Model GNE29GSKBSS
Near Suffield, Connecticut 06078
Gary V.
Job Details:
08/24/2023
"Inspected and found ice chunk in ice maker, cleared out and tested fine."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
08/24/2023
Found needs new latch broken replaced from gas and tested complete ; used 1 5304525218 (Latch) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
08/24/2023
"Customer complained unit making noise during spin. Confirmed noise upon inspection found tub nut was slightly loosing. Causing tub to make noise during spin. Tightened nut and put unit in spin. Unit now working properly. Customer also complained unit not filling enough, informed customer on how unit will fill to different depths depending on what level is selected and even then can be different levels but will fill and start washing. Ran component activation and inlet valve is working properly informed customer to clean out filters on inlet valve if water slows since they have a well it may also be that and that that issue isnt covered under warranty . Verified proper operation of unit."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AB0
Near West Brookfield, Massachusetts 01585
Roger R.
Job Details:
08/24/2023
"Found unit leaking from defrost drain tube. Drain is clear from ice. Unit will need a new drain tube. Will order and return. ; ordrng 1 241830905 (Hose, drain)"
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Holden, Massachusetts 01520
Roger R.
Job Details:
08/24/2023
Part not sent out to me. Called office and confirmed. Called client and informed them the office would call to reschedule as soon as possible. NEED PART ATTACHED TO TICKET. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near China Grove, North Carolina 28023
Vincent O.
Job Details:
08/24/2023
"Installed new drive assembly. Tested and verified proper operation. All functions check ok. No more grinding. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W11239857 BELT , and 1 W11550891 AGITATOR"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
08/24/2023
Sr#7737169406. Found motor windings reading open at control. Checked winding directly at motor. All windings reading 16ohms at motor. This is normal. Order and replace harness. ; ordrng 1 W11685752 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
08/24/2023
Unable to duplicate complaint at this time. Customer states entire floor was flooded. States that he sucked something out of standpipe and used draino in standpipe. Unit worked 2-3 times with no leaks. Only evidence found of leaking is from load and go tank and bellow. Both small leaks and not likely to flood floor. Instructed customer to keep watch and try to catch leak if possible before return. Order and replace tank and bellow. ; ordrng 1 W11314648 (bellow) and 1 W11318830 (tank) and 1 W11628814 (O ring.)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
08/24/2023
No problem found with unit. Smell is normal of burning fuel. Control panel does get hot during operation as this is where the oven vent sits directly under panel. Checked and verified unit is cycling properly and flames are burning properly. All functions check ok. 7737126488 documented with safety.
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
08/24/2023
Found f4e4 error. L2 less than 50v. Verified proper incoming power. Order and replace main control. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
08/24/2023
Installed new drive assembly. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Windham, Connecticut 06280
Amanda R.
Job Details:
08/24/2023
Replaced dryer kit and put on new door seal tested sounds normal ; dspstn on spec-tagged invntry: 1 WPY055980 HI TEMP ADHESIVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
08/24/2023
Unit covered under warranty through Costco extra 1yr warranty and 5yr sealed system warranty per service bench.Compressor running and no cool either section.Ordering compressor/evap/drier. Office will contact cs when parts come in to schedule return. 2x time job; ordrng 1 W11536253 (Evaporator) and 1 W10507884 (Compressor) and 1 2xtime (2x time) and 2 W11506635 (Processing rube)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
08/24/2023
Complaint not drying dishes properly have a Sudsing period I found have a Sudsing issue occurring I found F7 E1 error code I found heating element has failed completely as well. Replaced heating element tested operations cleared. All error codes. Everything is now working properly.; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
08/24/2023
"Complaint dryer keeps turning itself off in the middle of a cycle. Even on timed dry will run just fine. Issue is intermittent when it occurs. Control will go completely blank and say power failure. I checked voltages voltages are correct no lose power cords found at this time suspect when is she was occurring per customer, touch screen completely freezes, and locks up Customer Hass to unplug dryer to get dryer to start to work again. ; ordrng 1 W11525997 (Control) and 1 W11419056 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/24/2023
Complaints not cooling properly in the refrigerator nor the freezer. I found evaporator fan motor had failed. I replaced evaporator fan motor. Inspected evaporator evaporator producing a full frost pattern. No additional issues found with refrigerator or freezer or compressor at this time. ; used 1 WP2315539 (EVAP MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Auburn, Massachusetts 01501
Roger R.
Job Details:
08/24/2023
"Installed new compressor and recharged with 64g R600A refrigerant ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504433 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , and 1 W11506619 COUPLER 8 NK MS 00 , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
08/24/2023
"Cx complaint that the garbage disposal is now making noise after the last repair on 7/10. I inspected the unit to confirm theres no other complaint. The DW works fine, the cx ran the disposal and said the noise it makes a new since the last repair. I explained that I came to service the DW and with the last repair being about 40 days ago its hard to determine if my previous service caused the new noise. I asked why she waited so long to call it in, she claimed to be out of town and had to cancel the previous appointment. The unit is working as designed."
We serviced a
JENN-AIR COOKTOP
Model JED3536GS01
Near Glastonbury, Connecticut 06073
Chuck M.
Job Details:
08/24/2023
Installed cooktop and customer tested. Checked ok.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8969SDM0
Near Rocky Hill, Connecticut 06067
Chuck M.
Job Details:
08/24/2023
Customer complaint is that upper rack adjuster was broken. Replaced adjuster and tested. Showed customer it works. Customer also stated that lower rack wheels are all broken. They will repair at later time or on their own. ; used 1 WPW10546503 (ADJUSTER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Wethersfield, Connecticut 06109
Chuck M.
Job Details:
08/24/2023
Customer complaint is that washer does not spin out clothes. Inspected and found hub worn. Ordered hub. ; ordrng 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Troutman, North Carolina 28166
Vincent O.
Job Details:
08/24/2023
Found evap getting frozen over. Customer has thawed several times. Order and replace heater assembly. ; ordrng 1 W11650662 (Heater)
We serviced a
WHIRLPOOL RANGE
Model WOC54EC0AS04
Near Troutman, North Carolina 28166
Vincent O.
Job Details:
08/24/2023
Installed new bake element. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Westhampton, Massachusetts 01027
Mike K.
Job Details:
08/24/2023
Unit has been leaking from filter head in rf. Replaced head assy and tested several glasses of water with no leak found.
We serviced a
MAYTAG WASHER
Model MHW8200FC
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
08/24/2023
"F3e1 error code, drain pump running and door locked. Let unit run, no water in tub. Eventually timed out and unlocked. Able to remove clothes and tested in quick wash, error code came right up and unit locked again with pump running.Mod / serial tag is worn off and unreadable. Guessed at model by looking at dryer tag. Found pressure sensor number, replaced and tested on rapid wash, operated fine, but lots of suds. Ran several cycles to help clear build up, using towel to remove excessive suds.; used 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/24/2023
"Complaint dishwasher is leaking I found inner door warped am ordering inner door. Address in system is wrong. Customer in edge water community. To the right 10017 Jack Nicklaus Dr, Lancaster, SC 29720 gps takes you to the street if using Waze no other gps can find address or street as of now new build construction. Door on back order office to call customer when part comes in. ; ordrng 1 W11676896 (Inner door)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS20
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/24/2023
"Replace user interface, tested operations all functions are now operable. No additional issues found microwave and oven are both heating fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/24/2023
Door light will not turn off on the outside refrigerator occasionally will start chiming randomly. I found freezer light switch was completely frozen over due to a door gasket that was not sealing properly. I heated up door gasket and allowed gasket to reform to freezer. No more air leaks occurring from door gasket Door light switch is now operating normally.
We serviced a
SPEEDQUEEN WASHER
Model AWNE9RSN115TW01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/24/2023
Complaint latch broke I found unit has a 7 year part and labor warranty. Unit needs latch plastics to fix latch is falling down into washer customer going to call speed queen declined.
We serviced a
WHIRLPOOL WASHER
Model WTW5000W1
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
08/24/2023
"Complaint start button is jammed. Cannot get start button to release. I found start button was pushed into hard. I had to take control board off of panel to release start button. I performed a diagnostics cycle. No error codes and fault history. Button that was stuck is not part of the control board. It is part of the panel and it is a separate part from the panel. If customer calls back, we will need to order the panel and the button."
We serviced a
WHIRLPOOL DRYER
Model WTW4955HW
Near Windham, Connecticut 06256
Amanda R.
Job Details:
08/24/2023
Canceled service at door
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS04
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
08/24/2023
"Checked over unit and found ice maker bin freezing ice to a solid block, checked ice maker and found loose and cracked leaking water into bin and freezing. Replaced ice maker and unit is now cycling and filling properly secured ice maker to stop from moving, wile checked ice maker found left and right freezer rails hard to pull out found bearings broken will order new left and right rails, parts tentative p/a ; ordrng 1 WPW10397636 (Draw rail left) and 1 WPW10397635 (Draw Rail right), used 1 W10884390 (ICE MAKER) from stock, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Brooklyn, Connecticut 06234
Amanda R.
Job Details:
08/24/2023
Control wont start up opened console took picture has cockroaches explained we cannot service unit
We serviced a
MAYTAG WASHER
Model MHW6000XW1
Near Charlotte, North Carolina 28277
Jeff L.
Job Details:
08/24/2023
Replaced door lock from prior tech diagnostics. Put unit into service mode there were no fault codes. Put unit into normal wash cycle it filled and rotated. Unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Matthews, North Carolina 28105
Jeff L.
Job Details:
08/24/2023
Per whirlpool service bulletin Technical Service Pointer #: W11476730 I advised the customer there is no repair that can be done for this unit. New design new way of removing the heat. At this time nothing more I can do.. unit ran and checked ok(Call complete)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Charlotte, North Carolina 28226
Jeff L.
Job Details:
08/24/2023
Put unit into service mode and got a E5 error code the ice fan is running the ice maker will cycle and get water it just will not harvest. Per fault code Im ordering 2 parts. Office will call customer when parts come inPart#W11658802Part#W10646867; ordrng 1 W11658802 (Ice maker) and 1 W10646867 (Ice bin sensor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, North Carolina 28210
Jeff L.
Job Details:
08/24/2023
Replaced agitator ordered by previous tech ran unit thru service mode no fault codes. Ran unit on drain spin unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlotte, North Carolina 28227
Jeff L.
Job Details:
08/24/2023
"Put unit into service mode had no fault codes. Unit will just stay on sensing I checked actuator,motor,belt,capacitor all checked good I ordered 2 parts for repair will return august 30th amPart#W11170319Part# W11210459; ordrng 1 W11170319 (Control) and 1 W11210459 (Water valve)"
We serviced a
WHIRLPOOL RANGE
Model JDS9860CDS00
Near Charlotte, North Carolina 28212
Jeff L.
Job Details:
08/24/2023
Cleaned all burner caps and burner heavy build up of scum and food particles. Tried all burners and they are working great.(Call complete); ordrng 1 WPW10406243 (Burner) and 1 WP74005890 (Ignitor) and 1 WP8284669 (Burner cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
08/24/2023
"Tested and found ice maker would not cycle. Replaced ice maker, tested, now cycles and fills properly.; used 1 W10884390 (Ice maker) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
08/24/2023
"Tested and found squealing noise coming from idler pulley. Disassembled dryer, installed dryer kit, cleaned idler pulley shaft. Reassembled, tested, dryer operation quietly and properly.; used 1 4392067 (Dryer kit) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
08/24/2023
"Confirmed issue. Entered diagnostics, ran water dispenser test 96, valve actuated and dispensed water, exited diagnostics and tested dispenser. No water when pad is pushed. Requesting P&A for a user interface, pad and switch. Pad on back order. Advised customer that office will call to schedule when part arrives.; rqstng P&A on 1 W11087492 (Switch) and 1 W11533213 (User interface) and 1 W11251709 (Pad)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/24/2023
"Confirmed model and serial number and checked entitlement, dryer under warranty. Checked dryer operation, heating and cycling normally, no evidence of overheating. Ran diagnostics, only stored error code was F2E1 stuck button. Ran HMI test, all buttons respond correctly. Ran timed dry on high heat, operating properly. Ran wet towel test for sensor dry, no issues found. Dryer operating as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Shrewsbury, Massachusetts 01545
Angel R.
Job Details:
08/24/2023
"Installed heater, problem persisted. Unit is hard wired and cannot test voltage at the element connections, not enough slack. Element getting voltage, possible bad wire harness. Will order new control for precaution.; ordrng 1 W11410066 (Control) and 1 W11568793 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW9640XW00
Near Shrewsbury, Massachusetts 01545
Angel R.
Job Details:
08/24/2023
"Moldy bellow, advised customer to replace if possible and going forward to run affresh cycles once a month. Also problem draining due to blockage in pump. Quoted customer on bellow and pump cleaning."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Killingly, Connecticut 06239
Amanda R.
Job Details:
08/24/2023
Replaced control tested bake and broil multiple times preheated oven to 350 operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
08/24/2023
"Both sections too warm, 55 in rf, 46 in fr. Acting Same as before repair.In diagnostics showing open fr thermistor. Removed fr evap cover and no frost on evap. Noticed light not working, but would when opening other doors. Went to test thermistor and found plug not fully seated, pushed in and light came on and now passing thermistor test.Ran test 4. Rf evap fan running at step 4, fr evap running at step 5 and starting to get frost on fr evap.Going to have cs monitor. If continues redo sealed system but it looks like a loose harness was the issue. Did check fr evap for leaks with uv light/goggles all clear."
We serviced a
GE DISHWASHER
Model DDT700SSN3SS
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
08/24/2023
"Cs run with affresh and cycle after same thing, says stopped at about 20 minutes into cycle. Filter is clear. Tested light wash. Filled fine and water level looks good. Drain directly into some no drain line, repositioned drain hose to go up farther in cabinet before going to drain for better air gap.Let unit run for about 30+ minutes, gave h2o error during a fill mode at that point, water level seemed ok.At this point looks to be pressure switch, with inlet valve and main control also being a possibility. Quoted for pressure switch , valve and and control.Cs has a contract through Home Depot, but was told to pay for repair and they would be reimbursed.; ordrng 1 WD15X26078 (Inlet valve) and 1 WD21X27998 (Control) and 1 WD21X25468 (Pressure sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Woodstock, Connecticut 06281
Amanda R.
Job Details:
08/24/2023
Making a noise randomly from ff section had damper cycle motor noisy on damper replaced damper assembly operation normal ; used 1 WPW10594330 (DAMPER CNTRL) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
08/24/2023
"Tested unit and found customer had been running a wash cycle and unit keep filling never stopping until unplugging machine, ran diagnostics and checked for errors found no codes, ran a self test and unit filled and drained properly, recalibrated machine and unit shut down and worked as designed. Ran a wash and a spin and unit filled hot and cold valves shut off and on, checked water valves to be safe and tapped on valve then valve stayed on. Will order new valve assembly to be safe parts tentative p/a ; ordrng 1 W11127357 (Valve), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
08/24/2023
"Checked over unit and found door open led staying on and chiming door open when doors are closed, checked over all door switches and found freezer door not hitting door switch properly found door has a big gap on the top and small on bottom, tried to adjust door and found door warped causing it to not hit door switch door is to far away. Will order new door assembly stainless advised part is a special order and will be shipped to home advised to plz check for damage ; ordrng 1 W11435351 (Freezer door stainless)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
08/24/2023
"Checked over unit and found frost forming on the freezer door and cabinet found warm air getting into freezer due to gap around freezer and fridge cabinet, added silicone to fill in gap around cabinet adjusted door gaskets and they are all now sealing and operating properly. Advised customer there may be some moisture inside freezer or around cabinet when its muggy out this is normal operation all fridges will get some moisture depending on how much ur in and out if the unit"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
08/24/2023
The housing ppl had come out to look at machine its all set does not need service ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Woodstock, Connecticut 06281
Amanda R.
Job Details:
08/24/2023
Replaced ice maker been cooling normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
08/24/2023
"Unit has been unplugged, so completely defrosted. Replaced heater and control, plugged unit drain n and compressor/ fans running. Cs to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brookfield, Massachusetts 01506
Roger R.
Job Details:
08/24/2023
Installed new console and control. Service bench entitlement states unit was issued on 8/22/2022 so under warranty period. All checks okay.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Southbridge, Massachusetts 01550
Roger R.
Job Details:
08/24/2023
Found unit packed in frost again. I initiated diagnostic and turned heater on and it came on and started defrosting. Checked and found main control to be one of the units with a bad control per service bulletin W11642483Will need to order a new control for this unit.Customer had also mentioned that the fill line is leaking. Found fill line from house had been chewed by rodents and is cut completely. Informed customer that this is not part of the refrigerator and not covered by warranty or contracts.. advised to have plumber run new line. ; ordrng 1 W11546609 (Control)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
08/24/2023
"Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found thermal damage at the terminal block and cord. The cord and block need to be replaced. I replaced the cord and terminal block from TS. I charged for the cord. I tested the unit for the cx. The unit is working as designed.; used 1 279320 (TERMINAL BLOCK), and 1 WX09X10019 (Power cord) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42FTX03
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/24/2023
"Installed new ice maker and tested fine, but needs new feeler arm, will order and return.; ordrng 1 W11342242 (Ice maker arm)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TS8
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/24/2023
Inspected and couldnt detect any odors. Customer may have already cleaned up the issue. All functions test fine at this time.
We serviced a
SAMSUNG RANGE
Model NE59T4311SS/AA
Near Somers, Connecticut 06071
Gary V.
Job Details:
08/24/2023
"Inspected and found circuit breaker tripped, turned circuit breaker back on and cycled bake and burners on stove, circuit beaker tripped again after about 2-3 minutes of cycle time. Ohmed and visually inspected elements and switchs and found no problems with stove. I believe circuit breaker is weak and worn out and informed customer. 30 days on trip fee."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Berlin, Connecticut 06023
Jimmy R.
Job Details:
08/24/2023
"Tested unit and found machine would not start a cycle and main display would not function, checked control and found only few buttons lighting up and flashing but never staying lit up tried running a diagnostics cycle and found unit not going threw, checked voltage to main cntrl and 120v and green light on at cntrl board checked voltage to display and no power, removed display and found solider joints bunt and green also panel separating and not sticking down. Unit needs new main cntrl,display and console parts tentative due to main cntrl specially ordered advised when parts are in we would call for return visit ; ordrng 1 W11460962 (Cntrl user interface) and 1 W11460908 (Console) and 1 W11506011 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Thompson, Connecticut 06277
Roger R.
Job Details:
08/24/2023
Cust states unit not starting. I found unit starting okay and no error codes. Instructed on how start button works per service pointer number 11679421
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
08/24/2023
"Checked dryer and found noise coming from motor pulley. Has a crack on back end. Ordering pulley. Called Randy, scheduled return visit for 8/30 12-5.; ordrng 1 WP8066184 (Motor pulley)"
We serviced a
KITCHENAID RANGE
Model KGSC308LSS0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
08/24/2023
"Customer complained unit front left burner wasnt working. Tried cleaning out orifice and was able to get proper gas flow after clearing debris from inside burner orifice. Customer also complained lights in oven not working And if he shakes unit left side bulb will come on and off. Upon inspection found wire damaged to light bulb socket, causing short to bulb socket. Was able to repair wire and left side light came on, found right side light bulb just needed replacing ,informed customer to just buy bulb for that issue and showed him how to install bulb, and that bulbs were not covered under warranty. Verified proper operation."