We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL02
Near Cramerton, NC 28032
Ryan S.
Job Details: 01/09/2024
"Customer comploamed UI touch panel not working intermit, touch screen non responsive on left side. Found harness ok. Quoted 191$ for repair , parts covered under warranty. Replaced Ui. Verified proper operation. Control board that was pre id was defective but not needed, ( loose part in box). Collected via card."
We serviced a
MAYTAG RANGE
Model MER4800PZ0
Near Mansfield, CT 06250
Amanda R.
Job Details: 01/09/2024
replaced control preheated to 350 let cycle six times got median temp 340 calibrated it up ten degrees
We serviced a
WHIRLPOOL WASHER
Model LSN1000JT1
Near Springfield, MA 01108
Roger R.
Job Details: 01/09/2024
Replaced broken motor coupler. Tested unit and all okay now; dspstn on spec-tagged invntry: 1 285753A DRIVE COUPLING
We serviced a
MAYTAG LAUNDRY CENTER
Model LSE7806ACE
Near Ellington, CT 06029
Gary V.
Job Details: 01/09/2024
"Inspected and found loose open off load switch, replaced and reset, cycled, tested fine."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950U
Near Walpole, MA 02081
Aimee Z.
Job Details: 01/09/2024
No error codes Did a cup test top shelf and lower to test the spray arms are spraying water they are. Advised to heat water at sink before start and watch loading of dishwasher. Dont advised pots and pans they block lower spray arm. Rinse and scrape dishes. Working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Ellington, CT 06029
Gary V.
Job Details: 01/09/2024
"Inspected and found drain pump broken, replaced and cycled, tested fine.; used 1 W11412291 (DRAIN PUMP) from stock"
We serviced a
SHARP BUILT-IN M/W
Model SMD2489ES
Near Agawam, MA 01030
Mike K.
Job Details: 01/09/2024
"Cs had unit pulled out of cabinet.User interface not coming on, no lights coming on. With drawer open can hear relay on control clicking, when drawer is closed it stops.No mod/serial tag anywhere took off too/side cover and nothing anywhere behind/on drawer assy.Called office to see if a part list could be found. Lisa said we cannot find parts list, we dont work on them and to not charge customer."
We serviced a
GE DRYER
Model GFD55GSSN1WW
Near Longmeadow, MA 01106
Mike K.
Job Details: 01/09/2024
"Unit make loud noise when running. Tried with heat and without out, same noise. Took off belt and noise changed, but still noises. Found blower wheel wobbling, tightened and running smooth. Heating fine"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM00
Near Longmeadow, MA 01106
Mike K.
Job Details: 01/09/2024
"Icemaker would not advance and break cubes free (as verified on previous visit while working on rf sealed system at same location. Recently the unit hasnt been cooling, evap is blocked with frost. Explained it could be a failure of defrost system or even door not being sealed. Quoted labor to steam clear evap and at this time will attempt that himself. Replaced icemaker, advanced and fill. Will need unit to get back to temp to see if unit makes ice properly.Icemaker originally replaced less then 30days ago, no additional charges for today.Returning defective part to office"
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED4900XW0
Near Franklin, MA 02038
Aimee Z.
Job Details: 01/09/2024
Cust called cancelled
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Franklin, MA 02038
Aimee Z.
Job Details: 01/09/2024
"Found needed new suspension rods, replaced and tested with towels"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 01/09/2024
I replaced both valves tested operation. Everything is now working fine with no further issues found.; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Charlotte, NC 28278
Jeff L.
Job Details: 01/09/2024
No one was home I called and spoke with Kelly she called and got no reply. I left mag and took pics. Customer needs to be called and rescheduled ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Dallas, NC 28034
Ryan S.
Job Details: 01/09/2024
"No power from control, Replaced control, ran test cycle, unit checks fine."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Somers, CT 06071
Gary V.
Job Details: 01/09/2024
"Concern is noise while running. Inspected and ran thru multiple cycles, did not detect any problems or noises at this time. 30 days on trip fee if any problems persist."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY010
Near Enfield, CT 06082
Gary V.
Job Details: 01/09/2024
"Inspected and found ice build up in freezer causing door to bind open and cleared ice, cycled and tested fine. Deep discounts applied to cost."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28202
Robert A.
Job Details: 01/09/2024
"Cx complaint that the unit goes unbalanced with large items in the load. I inspected the unit to confirm the complaint. I found an error code: f2e1. I cleared the code and ran a service cycle. The unit did not complete the service cycle. I tried calibrating the unit as well, neither worked. The unit needs a new control board to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11607637 (Control board)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Charlotte, NC 28213
Robert A.
Job Details: 01/09/2024
Cx complaint that the unit is not drying the clothes. I inspected the unit to confirm the complaint. I found the unit is getting 243v from the wall and at the terminal block. The heater relay is sending the voltage to the element but there is no heat being produced. The element has a break. I replaced the element with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
GE REFRIGERATOR
Model GSHC5KGXGCS0
Near Holyoke, MA 01040
Mike K.
Job Details: 01/09/2024
"Not getting water at dispenser, not getting ice. Could hear valve humming, disconnected lines and operated, no water. Unit runs water through filter, then to valve, found filter not in fully, reseated and dispensing water fine, no test on icemaker, will need to let run."
We serviced a
LG WASHER.
Model Wt1701cw
Near Northampton, MA 01060
Mike K.
Job Details: 01/09/2024
"Complaint of leaking and noise during cycle. Found agitator is spinning free, cam is engaging basket, agitator shaft spinning separately. Quoted for gear case assy and labor, without companion parts or source of leak as cs was not going to invest much in unit. Denied, collected service call."
We serviced a
WHIRLPOOL WASHER.
Model WTW5000DW2
Near Northampton, MA 01060
Mike K.
Job Details: 01/09/2024
"Can molasses my of unit shaking and stopping during service me cycles. No error in history, ran diagnostic cycle fine.; rqstng P&A on 1 W11130362 (Suspension)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Enfield, CT 06082
Gary V.
Job Details: 01/09/2024
"Inspected and found main acu getting proper voltage but not responding at all, quoted and they will call."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Hebron, CT 06248
Jeremy B.
Job Details: 01/09/2024
I stalled new hinges and receivers door still closing the same. ; dspstn on spec-tagged invntry: 1 W10347464 HINGE-DOOR
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 01/09/2024
"Removed and replaced encoder and HMI. Reassembled, tested, washer now activating correct water valves based on temperature settings. When set to warm, unit switches between valves properly. Started quick wash cycle, allowed unit to fill and begin agitating. Checked water levels, filling to proper level. Washer operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near East Hampton, CT 06424
Jeremy B.
Job Details: 01/09/2024
Installed new freezer door all checks ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Springfield, MA 01107
Roger R.
Job Details: 01/09/2024
"Found worn basket hub assembly causing basket to be loose and wobble. Replaced hub and rechecked, all okay. ; used 1 W10528947 (HUB) from stock"
We serviced a
GE RANGE
Model JS630SF1SS
Near Springfield, MA 01109
Roger R.
Job Details: 01/09/2024
"Found inner part of the right front burner has failed. Will need new large burner. Quoted $134.07 for new burner and $239 labor rate. Left message for Brian to call back with authorization and to pay balance due ; rqstng P&A on 1 WB30T10133 (Burner, 8), states that autho needed"
We serviced a
GE OVEN
Model JS630SF4SS
Near Springfield, MA 01109
Roger R.
Job Details: 01/09/2024
Turned unit on to bake at 350 and checked operation. Both bake and boil element working properly. Reset to 375 then 400 both times unit comes up to temperature and stays on. Due to nature of failure it is recommended to replace oven sensor. Quoted 39.99 for sensor and labor of $239 for a total repair of $281.49 less $129 already paid leaves a balance of 152.49 Tenant: Therese Left message for Brian to call back with authorization and to pay balance due ; rqstng P&A on 1 WB23T10015 (Oven sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 01/09/2024
"Found 3 in series lights out and 3 others freezer and fridge. Torn gasket, also cust complaint is water keeps coming out of disp when uses waterTested door switches are good; ordrng 1 W11683244 (Lights) and 1 W11683243 (Led) and 2 W10843339 (Led)s and 1 W10846057 (Gasket) and 1 W11330971 (Control ui) and 1 W11087492 (Switch) and 1 W10909034 (Drip tray)"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near East Longmeadow, MA 01028
Chris B.
Job Details: 01/09/2024
Complaint that the unit is taking too long to dry. Found clogged blower exit. Unclogged unit and dryer running normal. ; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT
We serviced a
KITCHEN AID MICROWAVE
Model KHHC2090SSS2
Near Ludlow, MA 01056
Chris B.
Job Details: 01/09/2024
Complaint that the touch panel lcd is not displaying properly. Quoted parts and labor. Customer will think about putting that amount into the unit for the age. Collected trip fee.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Ludlow, MA 01056
Chris B.
Job Details: 01/09/2024
Complaint that the unit is leaking water from the bottom left side. Found bad gasket. Replaced part and unit running normal. Mentioned to the customer that the water line is leaking too. They will call the store to fix this issue.; used 1 W11483553 (GASKET) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ
Near Fort Mill, SC 29715
Mitch H.
Job Details: 01/09/2024
"Checked and found upper wash arm off and would not lock in place. Replaced tube and arm, tested, operating properly."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Indian Land, SC 29707
Jonathan J.
Job Details: 01/09/2024
"I replace user interface and control, and before turning power on customer stated that she seen a bright flash of light inside of oven and smelled a burning smell so I inspected oven wiring, found no issues with the oven wiring. Then I inspected the junction box and found customer needs an electrician hole melted through junction box thick soot around house junction box. no wiring issues or electrical issues. Found with oven at this time left breaker turned off to unit."
We serviced a
MAYTAG WASHER
Model MVW6500MW1
Near Suffield, CT 06093
Mike K.
Job Details: 01/09/2024
Replaced inlet valve and ran diagnostic. Completed fine with no errors and water flow was good.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Springfield, MA 01104
Roger R.
Job Details: 01/09/2024
Refrigerator temp 40. Freezer temp 10-15 depending on where checked. Static pressures after unit was running and shut off was both around 1-2 psi. ; ordrng 1 W11546690 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Springfield, MA 01105
Roger R.
Job Details: 01/09/2024
Found unit has a broken refrigerator door switch. Wires are not accessible Called tech line sr 7738194101 unit is under review for exchange.
We serviced a
WHIRLPOOL KITCHEN
Model WDPA70SAMZ1
Near Plainville, CT 06062
Chuck M.
Job Details: 01/09/2024
"Customer complaint is that dishwasher has error code F6e1 no or low water. Attempted diagnostics but console is not responding. Ordered control and console. Replaced inlet valve from T/S. ; ordrng 1 W11491730 (Control Panel) and 1 W11564002 (Control), used 1 W11434044 (VALVE-INLT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYWOO
Near Bristol, CT 06010
Chuck M.
Job Details: 01/09/2024
Installed inlet valve and ice maker. Allow time for ice production. ; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER and 1 WPW10238100 VALVE
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Denver, NC 28037
Ryan S.
Job Details: 01/09/2024
"Installed new sump assembly, ran test cycle, no leaks, unit tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Belchertown, MA 01007
Chris B.
Job Details: 01/09/2024
Complaint that the unit is not working properly. Found that the ac outlet not sending voltage to L2 side and giving the F9 no load error code. Mentioned to the customer to have the electrical verified.
We serviced a
KITCHENAID OVEN
Model KFGC506JBK05
Near Ware, MA 01082
Chris B.
Job Details: 01/09/2024
Complaint that the unit is not heating properly. Found that the gas valve was closed. Found bake side not igniting. Call 857-261-7737 Patrick for return date.; ordrng 1 WPW10511278 (Spark Module) and 1 W11446236 (Harness Wire Bake Igniter) and 1 W11355920 (Igniter) and 1 W11355922 (Igniter)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Charlotte, NC 28278
Jeff L.
Job Details: 01/09/2024
Unit is only 3 weeks old found the suspension rods in good shape the unit isnt old enough to have a tub problem. I did find a screw underneath one of the legs which sits on a flood pan causing the unit to get off balance and allow more banging than normal. I showed customer the screw remove all 3 screws from flood pan. They were just laying down I. Pan were not mounted to anything. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bristol, CT 06010
Chuck M.
Job Details: 01/09/2024
Arrived to diagnose refrigerator and man answered door and said they are all set. Refrigerator is working and service call should have been canceled. No diagnostics performed. No service fee collected.
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Waterbury, CT 06708
Jimmy R.
Job Details: 01/09/2024
"Ran washer and found unit would not spin or complete a wash cycle found agitator spinning with basket, checked for errors and found F7e4 basket reengagement failure checked slider assembly and found broken causing clutch to not engage and unit to not wash properly. Replaced faulty slider and recalibrated unit, ran a wash and spin leveled unit and all operations are now working to specs ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Simsbury, CT 06089
Chuck M.
Job Details: 01/09/2024
"Customer complaint is that dishwasher was not drying or heating and detergent was not dissolving. Ran diagnostics cycle and found error codes F4e3 wash motor not running. F7e1 no heat. Wash motor was receiving voltage but not running. Heater circuit was off on control. Replaced wash motor and advised customer to use rinse aid for better drying performance. ; dspstn on spec-tagged invntry: 1 W10518394 HEATER , used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204KPA00
Near Mooresville, NC 28117
Ryan S.
Job Details: 01/09/2024
"Customer complained unit not cooling, ran test on unit and formed control not sending voltage to compressor. Turned unit on and off several times and unit not running. Control is bad. Only sending 10v to unit. Found proper voltage at wall and neutral is good. Ordering new control, owed. Keeping compressor and filter for return call and will replace compressor on return call. Cant install compressor now. Will need 2xtimeframe for compressor. Scheduled return call for 1-16-23 am. ; ordrng 1 W11568810 (Pcb control board), rqstng P&A on 1 2xtimeframe (2xtimframe e), dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Simsbury, CT 06089
Chuck M.
Job Details: 01/09/2024
Customer complaint is that dryer was making a thumping noise. Inspected and found object stuck between dryer drum and glide. Removed and tested. Showed customer it works.
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Stanley, NC 28164
Ryan S.
Job Details: 01/09/2024
"Customer complained door is crooked leaning to the left. Confirmed door is leaning to the left. The door is installed in the oven correctly and door is lower on left side and higher on right side. Customer had builder come out and level unit and he suspects frame damage. Inspected unit and cant physically see issue but when door is installed door dos lean to left. Called techline. ,after pulling unit out to check found bottom left side/ frame/ leg is bent in and down causing the oven to lean to the left . Took more pictures. Informed techline of findings. Found damage to porcelain loner around left side hinge recover. Door is not staying closed due to issue and door is leaning to the left at a counterclockwise motion. Informed techline of findings. Sr#7737844815 side frame is replaceable, porcelain can only be replaced with paint. Techline said that if customer doesnt want unit repaired to call customer service to get options of replacing unit. Everything documented in tech line. Customer wanted to call customer service to get unit replaced . Would need W10663556 side chassis left, W10318190 side chase right, 72032 touch up paint black for repair. W10821321 base foot X 2. If"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Fort Mill, SC 29715
Mitch H.
Job Details: 01/09/2024
"Service was for cooktop, not oven. Confirmed closing date and took picture of closing document. Found left front burner electrode sparking intermittently when valve not in ignite position. Ordering switch assembly and electrode. Checked part availability and scheduled return for 1/15 PM; ordrng 1 W11561439 (Switch assembly) and 1 W11507531 (Electrode)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Indian Land, SC 29707
Jonathan J.
Job Details: 01/09/2024
Complaint dishwasher leaking from underneath not sure where. I found OWI sensor was not properly secured. Appears to have just been pushed into hole never properly clicked or secured properly. Due to OWA sensor not properly installed every time dishwasher filled with water. It would leak water out at the same time as a constant steady drip. No additional issues found after re-securing and properly installing OI sensor. Everything is working properly and no additional leaking found.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 01/09/2024
"Complaint drum will not spin motor. Sounds like its turning on. Unit has power and is getting hot. I found dryer motor pulley snapped in half shredding belt breaking idler pulley. Had to replace motor assembly, blower wheel and component kit. Replaced all parts tested operations dryer is now working fine with no further issues. ; used 1 279827 (MOTOR), 1 4392065 (DRYER REPAIR KIT), and 1 WP694089 (BLOWER WHEEL) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Lancaster, SC 29720
Jonathan J.
Job Details: 01/09/2024
"Complaint, dishwasher is the issue dishwasher heating limit will not turn off when dishwasher is plugged in no issues with the oven or cooktop. I looked at the oven found F5 E1 error code sadly cannot look at the dishwasher because we do not have service set up for the dishwasher, no heating issues found I found loose connection to motor latch Assembly on oven. Secured connector tested operations. Everything is now working properly. No further error. Codes placed unit into test mode. Ram diagnostics test on oven and cooktop. No issues. Found no error codes. Found either. Control not needed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1FHTXMT04
Near Kershaw, SC 29067
Jonathan J.
Job Details: 01/09/2024
Complaint leaking water from freezer and fresh food section I found drain tube restricted I cleared drain tube tested operation by running boiling water down drain water flowing fine into drain basin.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Southington, CT 06489
Jimmy R.
Job Details: 01/09/2024
"Tested unit and found fridge not cooling in both sections noticed compressor just clicking and not running, removed rear access panel and found compressor warm and not running, checked relay and found blown. Replaced relay and unit started right up and started to cool, compressor pulling heat form condenser and frost patterns building up. All operations now working to specs, advised to give unit 24hrs so temps can regulate ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Meriden, CT 06451
Jimmy R.
Job Details: 01/09/2024
"Checked over unit and found washer had stopped mid cycle and shut down never spinning out clothes, found washer out of balance and unit would not start unit would never lock checked lock and noticed latch broken off causing issue with starting replaced latch and ran machine threw a spin. Advised customer on pausing unit and adjusting clothes when unit is banging. All operations are now working to specs ; used 1 W11457841 (Latch) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW3
Near Southington, CT 06489
Jimmy R.
Job Details: 01/09/2024
"Tested unit and found washer would not start a wash cycle found latch just clicking, checked for errors and found F5e2 lock failure f8e1 long fill removed latch and found faulty not locking door causing unit to not start a wash cycle. Unit will need new latch will order and return checked filling and unit is filling strong and normal could have been an issue with running when water was shut off erroring out.; ordrng 1 W11565030 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hartford, CT 06120
Chuck M.
Job Details: 01/09/2024
Customer complaint is that agitator is not washing. Inspected and found dogs missing. Replaced agitator cam. Lower agitator is stripped at drive shaft order agitator. ; ordrng 1 WP3951744 (agitator)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Iron Station, NC 28080
Ryan S.
Job Details: 01/09/2024
"Upon arriving found model and serial number was not correct.,called Randy, informed customer to call and get new ticket made."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cherryville, NC 28021
Ryan S.
Job Details: 01/09/2024
"Customer stated unit was knocking, found suspension rod loose. Replaced suspension rods, tested unit, tests fine, advised customer of proper use and care."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Fort Mill, SC 29715
Mitch H.
Job Details: 01/09/2024
"Removed and replaced pressure switch, tested, still giving F3E1 water level error. Replaced main control, tested, no longer showing error. Ran diagnostics cycle, completed properly. Tested washer on quick wash, all functions operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, SC 29730
Mitch H.
Job Details: 01/09/2024
"Tested and ran diagnostics. No stored error codes. Tested washer in quick wash and drain and spin. Found noise coming from cam in spin cycle. Replaced cam, actuator and belt. Retested, all operating properly.; used 1 W10721967 (Cam), 1 W10913953 (Actuator), and 1 W11239857 (Belt) from stock"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Killingly, CT 06241
Amanda R.
Job Details: 01/09/2024
Suspension bad wont complete cycle keeps adding to re balance unit ; rqstng P&A on 4 DC97-16350U (Suspension)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Killingly, CT 06241
Amanda R.
Job Details: 01/09/2024
Replaced compressor vacuumed system now wait 24 hours to freeze things in freezer
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/02
Near Plainfield, CT 06374
Amanda R.
Job Details: 01/09/2024
Stopped making and dispensing water replace filter icon cant be reset needs new control ; rqstng P&A on 1 12033817 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Windham, CT 06280
Amanda R.
Job Details: 01/09/2024
Freezer defrosted ff section not cooling normally compressor running needs sealed system work ; ordrng 1 W11547313 (Compressor)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 01/09/2024
Found rotor bolt missing and clutch broken. Installed new slider kit and ran calibration then self test all checks ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Manchester, CT 06042
Jeremy B.
Job Details: 01/09/2024
Belt broken. Installed repair kit all checks ok. Customer must clean vent. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Manchester, CT 06040
Jeremy B.
Job Details: 01/09/2024
Installed. We control and set to recommended temps all checks ok.
We serviced a
LG REFRIGERATOR
Model LFXS29766S
Near South Windsor, CT 06074
Jeremy B.
Job Details: 01/09/2024
Both sections not cooling. Found fans and compressor running. Unit has a sealed system leak. Sealed tater party under manufacturer warranty. Recommend customer contact LG.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Vernon, CT 06066
Jeremy B.
Job Details: 01/09/2024
Customers complaint is washer banging and shaking. Ran diag found no error codes. Ran automatic test and it went through properly. Suspension is good. Ran calibration instructed customer on proper load size and load distribution.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Vernon, CT 06066
Jeremy B.
Job Details: 01/09/2024
Dishwasher randomly not draining keeps giving F9E1 pump over heats. Replaced and tested all checks ok. ; used 1 W11497943 (DRAIN PUMP/W CHOPPER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Charlotte, NC 28262
Robert A.
Job Details: 01/09/2024
Cx complaint that the unit is not powering on. I inspected the unit to confirm the complaint. The unit is getting 218v from the wall and at terminal block. The control is getting 218v as well but it the display is not lighting up. The unit need a new control to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11583303 (Control board)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Charlotte, NC 28215
Robert A.
Job Details: 01/09/2024
"Cx complaint that the unit is not starting cycle, the lid lock continually clicks. I inspected the unit to confirm the complaint. I found an error code: f2e1. I ran a service cycle, all components passed. However the lid lock light did not turn on when the lid lock engaged during the service cycle. I cycled the power and ran a normal cycle, it worked fine and the lid lock light came on. The unit is working as designed."
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Charlotte, NC 28269
Robert A.
Job Details: 01/09/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Charlotte, NC 28205
Jeff L.
Job Details: 01/09/2024
Replaced UI unit ran and checked ok no fault codes presentCall complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Charlotte, NC 28205
Jeff L.
Job Details: 01/09/2024
Replaced all parts ordered door is shutting properly now with no noise present unit ran and checked okCall complete
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Charlotte, NC 28227
Jeff L.
Job Details: 01/09/2024
Replaced UI unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Ware, MA 01082
Chris B.
Job Details: 01/09/2024
"Complaint that the unit is not cooling properly. Found very little frost pattern on the evap side. Ran diagnostic test and all steps are working correctly. Damper, heating element, evap fan, sensors all working properly. Will need a sealed system work. ; ordrng 1 W11557671 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Dryer Filter) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Thomaston, CT 06787
Jimmy R.
Job Details: 01/09/2024
"Ran dryer and checked heating found unit is heating up but not drying clothes at end of cycle. Checked venting and found clean and blowing out strong and normal, ran a cycle and checked heater for cycling and unit is cycling heat as designed checked for Error snd found no codes in unit, after running found unit would not turn back on and display was blue but nothing registering, reset control and unit came back on and started to operate. Will order new console and control ; ordrng 1 W11618917 (Cntrl) and 1 W11413567 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Waterbury, CT 06708
Jimmy R.
Job Details: 01/09/2024
"Tested unit and found wile running dryer would make a awful vibration noise and would not stop,traced noise and found coming from middle of unit removed top and noticed noise coming from lint chute, found lint chute rattling moved and repositioned chute to stop making noise. Ran dryer and unit is now operating to factory specs"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Chaplin, CT 06235
Amanda R.
Job Details: 01/09/2024
Replaced dispenser assembly tested not leaking when filling
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Charlotte, NC 28216
Robert A.
Job Details: 01/09/2024
Cx complaint that the units cabinet light does not work. I inspected the unit to confirm the complaint. I found the door switch has separated and needs to be replaced. Im ordering the door switch to resolve the issue. The tenant is not comfortable with the repair being done without her home.; ordrng 1 W11384469 (Door switch)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rock Hill, SC 29732
Mitch H.
Job Details: 01/09/2024
"Disassembled door. Removed and replaced vent assembly. Reassembled, tested dishwasher, all components working correctly. No sign of dripping from vent."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Clover, SC 29710
Mitch H.
Job Details: 01/09/2024
"Removed and removed pump/motor assembly. Reassembled, tested dishwasher and checked for leaks. All components operating properly and no leaks found."
We serviced a
MAYTAG DRYER
Model MEDP586KW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 01/08/2024
Dryer not drying. Found vent clogged. Customer must clean vent.
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 01/08/2024
Installed new repair kit and heating element. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 4392065 DRYER REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Roger R.
Job Details: 01/08/2024
Found unit not defrosting properly in the refrigerator section. Will need service kit per service bulletin W11092686F Ordering drip pan and refrigerator evaporator sensor and fan. Changed defrost to 8hr defrost cycle. Will need to defrost upon return. ; ordrng 1 W11457241 (PAN-DRIP) and 1 W11087438 (EVAP MOTOR)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near South Windsor, CT 06074
Gary V.
Job Details: 01/08/2024
"Installed new suspension rods and cycled,tested fine."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Coventry, CT 06238
Amanda R.
Job Details: 01/08/2024
Replaced all parts tested operation normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Charlotte, NC 28277
Jeff L.
Job Details: 01/08/2024
The reservoir as being replaced due to last tech saying they could get the line out of water valve. I was able to remove waterline from valve and install new valve without having to replace the reservoir. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 01/08/2024
Installed new shelves and bin all checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Charlotte, NC 28213
Robert A.
Job Details: 01/08/2024
"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found the unit is connected to a switch, the switch was off. I turned the switch on and tested the unit for the cx. The unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Granby, MA 01033
Roger R.
Job Details: 01/08/2024
Found unit has a broken icemaker that the sensing arm is disconnected inside. Replaced with new unit and all okay. ; used 1 W10884390 (ICE MAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Granby, MA 01033
Roger R.
Job Details: 01/08/2024
Found unit has a slight leak in the sealed system. Called techline and unit is under review for exchange. SR NUMBER 7738187448
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Charlotte, NC 28213
Robert A.
Job Details: 01/08/2024
"Cx complaint that the unit intermittent starts. I inspected the unit to confirm the complaint. I found an error code: f6e1. I cleared the code and start a cycle. The unit gave a chime when I pressed the start button, it eventually started after multiple attempts. I replaced the control and UI console to resolve the issue. I installed the parts and tested the unit for the cx. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB00
Near West Springfield, MA 01089
Chris B.
Job Details: 01/08/2024
Complaint that the unit is leaking water from the bottom rear. Found bad water valve. Quoted parts and labor. Will order parts for a return visit. Customer asked please for Chris to return because theres very little space behind the refrigerator to get into.; ordrng 1 WPW10498990 (Water Valve.)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Springfield, MA 01107
Chris B.
Job Details: 01/08/2024
Complaint that the drum is not turning. Found broken belt and bad tensioner. Replaced part and unit running normal. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlotte, NC 28213
Robert A.
Job Details: 01/08/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Windsor, CT 06095
Gary V.
Job Details: 01/08/2024
"Inspected and found open thermal fuse and replaced, cycled and tested fine. Also informed customer theres problems with exhaust vent.; used 1 WP3392519 (THERMAL FUSE) from stock"