We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
08/14/2025
Installed new control and ran a calibration cycle unit went thew normally. Ran a drain and spin tested operations and unit is now working to proper specs
We serviced a
KITCHENAID WALL OVEN DBL
Model KOCE500ESS11
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
08/14/2025
"Returned to install parts ordered. Installed control board, inverter, and magnatron.verified proper operation after installation."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
08/14/2025
"Upon arrival, customer said unit will run cycles. Its not supposed to and cut off during other cycles to enter service mode. Could not get unit to enter service mode unplugged unit unplugged unit back in. Was able to enter diagnostics then. Valves, pump and spin/agitate working. Found ui working. Ordering control board due to unit being non responsive when first arriving. Informed customer office will call when parts come in. ; ordrng 1 W11742939 (Control)"
We serviced a
GE REFRIGERATOR
Model PYE22KSKHSS
Near Woodbury, Connecticut 06798
Jimmy R.
Job Details:
08/14/2025
"Installed new ice maker and unit is now filling and cycling properly, pulled unit out and cleaned condenser coils due to dirty, wile looking over unit found left side of cabinet sweating and dripping moisture advised customer the cabinet of unit is coming apart I can push on it this is causing air to escape and make moisture, there is no fix for this they will watch and make sure it does not get worse."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
08/14/2025
"Unit is under 1yr wp warranty per service bench. Unit not starting, was beeping at them, they unplugged. Plugged in and giving f8e4, water in tray, cleared and working fine. Explained possible causes, soap, dish placement. Ran normal cycle and no leaking found."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/14/2025
"Checked and found F8E4 float switch error. Removed kick plate. Found water in float switch tray. Removed tray, cleaned and dried. Reinstalled, started dishwasher in normal cycle. Allowed to fill and wash for several minutes. Operating properly with no leaks into tray. Cancelled cycle, allowed to drain, no leaks during this step either. Dishwasher operating properly.g"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/14/2025
"Tested and found washer would not drain or start cycle. Entered diagnostics, found F1E1 control error. Ordering control and harness. Checked part availability and scheduled return for 8/21 PM.; ordrng 1 W11740022 (Control) and 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFM04
Near Hartford, Connecticut 06120
Gary V.
Job Details:
08/14/2025
"Inspected and found frost built up in air channels not allowing air to circulate properly, cleared ice out and tested fine."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW
Near Hartford, Connecticut 06120
Gary V.
Job Details:
08/14/2025
"Inspected and found open thermal fuse and replaced and cycled, unit tested fine. Exhaust vent to outside is clogged and informed customer.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bristol, Connecticut 06010
Andre
Job Details:
08/14/2025
"Ck unit upon arrival and found no operation replace thermal fuse and same issue use wiring diagram jump out motor from timer and unit kicks on order time for replacement ; ordrng 1 Wpw10185982 (Timer), used 1 Wp3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Hartford, Connecticut 06112
Gary V.
Job Details:
08/14/2025
"4 Nahum dr unit c. Off Granby st, near Tower ave. Concern not spinning out properly , Inspected and found tub staying in low spin, and control not shifting into high spin, will order parts and return. Unit in a pan but can be slid forward for service.; ordrng 1 W11189137 (Main control)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/14/2025
"Disassembled top. Removed and replaced inlet valve assembly. Reassembled, tested valves and washer. All now operating properly."
We serviced a
MAYTAG WASHER TL
Model MVW6230HW2
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
08/14/2025
Replaced all parts and washer running normal.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIHB04
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
08/14/2025
"Steamed clear evap and replaced harness/heater. Replaced main control, unit cooling."
We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
08/14/2025
"Says unit intermittently stays on after turning off broil. Last time still hot 2 hours later, control board looked fine and relay connections good , was open when off and closed when on. Replaced control l. Tested in broil, element for red hot and when turned off it turned off. cs to monitor."
We serviced a
KITCHENAID VENT HOOD
Model KXD4636YSS7
Near Woodbury, Connecticut 06798
Jimmy R.
Job Details:
08/14/2025
"Removed down draft and installed all new parts when going to cycle down draft unit had no power, found motor harness connector had pulled from molex on brand new motor fixed molex to have power and unit is now cycling up and down and working to specs"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Hartford, Connecticut 06112
Gary V.
Job Details:
08/14/2025
"Inspected and found customer ran self clean and now no bake and light in oven wont shut off, surface units still work, however relay on main control broken, no bake and light relay stuck closed, also possible broken latch. Will order parts and return.; ordrng 1 WPW10107820 (Door latch) and 1 W11620570 (Main Control) and 1 W11162730 (Spark module)"
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
08/14/2025
"Complain that the washer is not completing any cycle. Found error code F8E1. Found water valve in wall shut off, causing washer not to run properly. Ran a diagnostic check and all seems working properly no issues found. Collect a trip fee."
We serviced a
KITCHENAID RANGE
Model KFDC506JSS04
Near Grafton, Massachusetts 01536
Lee
Job Details:
08/13/2025
"Techline 7742183884Customer states unit has no powerConfirmed issue, found breaker has tripped, reset break, hook up amp probe, found breaker is tripping at only 20 amps no spikes, spoke with techline and was advised to have customer contact breaker company."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Shrewsbury, Massachusetts 01545
Lee
Job Details:
08/13/2025
"Incorrect control was ordered, re-diagnosed unit found Technical Service Pointer #: W11765167A dispenser not opening, checked and followed steps in pointer, see quickpics found housing not fully seated, replaced dispenser, verified proper operation ran quick wash with customer to show proper operation ; used 1 W11412300 (DISPENSER) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
08/13/2025
Went thew washer due to unit not spinning clothes out and found no errors stored in unit ran a diagnostics cycle and unit went thew normally ran unit threw a high speed spin and machine ramped up as designed. Recalibrated unit and advised customer on using high speed spin and balancing loads to help spin out clothing. Unit is now working to specs
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details:
08/13/2025
Installed new cam and Acuator ran diagnostics completeCame with one cam and one actuator was tagge at hop not ordered .; dspstn on spec-tagged invntry: 2 W10721967 CAM KIT and 1 W10913953 ACTUATOR
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ3
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details:
08/13/2025
"Installed new top and bottom interlock, and tested complete"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Milford, Massachusetts 01757
Aimee Z.
Job Details:
08/13/2025
Found the cap split replaced and ran diagnostics complete; used 1 W11395618 (Capacitor) from stock
We serviced a
KENMORE DISHWASHER
Model 665.12783K310
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details:
08/13/2025
"Found the dishwasher has been leaking took photosLeaking buy water valve hose and by power connect,The floor buckled under dishwasher . Need to buy new frame is rusting out"
We serviced a
WHIRLPOOL WASHER FL
Model WTW5000DW
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/13/2025
"Tested and ran diagnostics. Found F2E3 control/UI mismatch error. Washer not filling properly but valve opening correctly. Unplugged washer, removed and replaced control. Plugged back in, found new control defective. Would not run calibration, when attempting control goes blank. Reordering control. Checked part availability and scheduled return for 8/16 AM.; ordrng 1 W11116590 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near York, South Carolina 29745
Mitch H.
Job Details:
08/13/2025
"Disassembled, removed and replaced inlet valve assembly. Reassembled, tested, valve now operating and filling properly."
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near York, South Carolina 29745
Mitch H.
Job Details:
08/13/2025
Customer was concerned about small gaps around edge of cooktop. Advised her that this would is a cosmetic issue and doesnt affect the operation of range. Cosmetic issues are not covered under warranty past first 30 days.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near York, South Carolina 29745
Mitch H.
Job Details:
08/13/2025
"Disassembled dryer, found what appeared to be a metal bead or decoration caught between front drum felt and dryer front. Removed, reassembled, tested. Dryer now operating quietly and properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
08/13/2025
"Customer complained unit fills with water and thats it. Found customer had disposal issues, found unit would still drain though. Ran service mode and found sump error. Found sump not running. Ordering new sump ; ordrng 1 W11613570 (Sump)"
We serviced a
WHIRLPOOL DRYER
Model LGR6611LQ0
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
08/13/2025
Returned to install timer. Installed timer and ran on timed dry 50min. Unit now counting down. Verified proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/13/2025
Customer complained unit running (buzzing) by itself . Found noise was drain pump . Found pressure system error. Needs control board. Board already ordered but not yet received. Informed customer office will call when part comes in. ; O-emld tckt
We serviced a
SAMSUNG WASHER FL
Model WF45B6300AW01
Near Shrewsbury, Massachusetts 01545
Lee
Job Details:
08/13/2025
"Removed dryer, found dispenser is leaking onto drain motor, see quickpics, would need to replace dispenser as well as parts already ordered, called and explained this to owner of unit, customer would like to cancel the repair.240.95Dc97-21472n"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Worcester, Massachusetts 01605
Lee
Job Details:
08/13/2025
"Installed all parts ordered by previous tech, ran unit, found error message 4-1 heater relay, need to order control.; ordrng 1 W11158453 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FMDB10
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
08/13/2025
Complaint compressor is locked up. Windings of compressor are shorted across .1 ohm resistance across windings of compressor trips overload relay within less than 30 seconds of plugging overload relay into compressor unit has aluminum tubing will need to lokring compressor is on backorder special order from factory unknown timeframe on when to come back. Office will call customer when parts are available.; ordrng 1 W10898074 (COUP LOKPREP SEALANT) and 1 W11504449 (Coupler) and 1 W11504445 (Coupler) and 1 W11582592 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Service valve) and 1 W11506619 (Coupler) and 1 W11506635 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRMF3636RB00
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details:
08/13/2025
"Complaint center drawer is not closing properly remains open on the right hand side, condensation, forming and unit leaking water every day from drawer area. I found Complaint true I found drawer was never properly installed from factory. Replaced rail assembly. No further issues Found At This time."
We serviced a
WHIRLPOOL WASHER TL
Model cae2745fq2
Near Worcester, Massachusetts 01604
Lee
Job Details:
08/13/2025
"Installed control, calibrated, tested okay"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Mansfield, Massachusetts 02048
Aimee Z.
Job Details:
08/13/2025
Installed new wash and spray arm and ran cycle put paper towels down no leaks
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOEC5030LZ01
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
08/13/2025
"Returned to install parts ordered. Installed inner door, and both hinges: installed those parts and door now closing and sealing properly. Verified proper operation."
We serviced a
GE RANGE
Model PD900DP3BB
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
08/13/2025
Replaced switch and unit is cycled properly in testing.
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
08/13/2025
"Customer complain, dryer with foot breaker after running for a while opened unit up, checked and found proper voltage to unit took out drum and back panel off, heating element good , no shorts. Motor had no shorts to frame. Checked harness and all wiring found no burn marks or signs of shorting wires to ground . Ran unit for awhile on timed dry. Heater running and cutting off as designed. Could not find and issues with dryer. Checked breaker and noticed breaker was warmer than all other breakers. Since no defects were found informed customer to get breaker replaced. Turned dryer breaker to off position. Called safety to inform unit working as designed informed customer to call electrician to check breaker. 7742163132"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model ED5HHAXVB01
Near Denver, North Carolina 28037
Ryan S.
Job Details:
08/13/2025
"Customer complained another company came out and said had issue with coming. Found compressor kicking out. Start relay not issue. Ordering new compressor, filter drier and 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W10139462 (Compressor) and 1 W10843121 (Drier)"
We serviced a
GE REFRIGERATOR FDB
Model CFE28TP2MJS1
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
08/13/2025
Replaced all ff lights and all working
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF260BEAESR/AA 05
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
08/13/2025
"Unit leaking in ff section, ice forming in bottom. Signs look to be coming from evaporator, water filter area shows no sign of leaking.cs Says happened previously and drain/frost kit installed. Since previously replaced, Ordering new kit and evap cover assy.; rqstng P&A on 1 DA97-12609C (Evap cover) and 1 DA82-01415A (Drain kit), states that autho needed"
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS04
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/13/2025
Complaint oven will not start. Will not power on properly. I found upon arrival user interface console is stuck in boot loop. I replaced user interface console tested operations. Everything is now functioning properly.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/13/2025
Complaint dryer will start just fine but display will not turn on at all. I found display has indeed failed. Everything else is working properly. Replaced display user interface tested operations. Dryer is working properly and heating fine.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/13/2025
Complain water leaking in refrigerator zone section. I found freezer evaporator completely frozen over. Customer is going to unplug three days before rear arrival customer acknowledges she is aware of water potential on flooring. Ordering main control user interface freezer evaporator fan motor with defrost sensor attached and fan blade For repair.; ordrng 1 W11577100 (Control) and 1 WPW10675033 (Control) and 1 W11575358 (Evap mtr) and 1 WP67006337 (Blade)
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS05
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
08/13/2025
"Disassembled cooktop. Removed and replaced spark module and both electrodes for left side burners. Reassembled, tested, when left burners are used will not stop sparking. No issue when right side burners are used. Called tech line spoke to Billy SR# 7742188219. Found that spark module was wired incorrectly from factory. Had to switch the black wire and blue wire. Now operating properly."
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near Catawba, South Carolina 29704
Jonathan J.
Job Details:
08/13/2025
Complaint washing machine will not stop filling with water even if unit is unplugged. I found solenoid was stuck open forcing customer to turn off water at valve house water supply. I replaced water inlet valve tested operations. Unit is now filling with water appropriately and turning off automatically like it is supposed to. No further issues found unit is agitating and spinning and operating normally.
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOC54EC0HS04
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
08/13/2025
Complaint microwave is not heating at all. I found wave guide covers melted upon arrival I also found magnetron is melted and wave guide also permanently damaged melted and discolored. Unit non repairable due to nature of wave guide failure and Magnetron damage. File number 7742189159 file number I called contacted DNG warranty they stated they will contact customer within the next 3 to 5 business days to discuss replacement options.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
08/13/2025
"Tested and ran diagnostics. No stored error codes. Started dishwasher in normal cycle, drained, filled and started cycle normally. No issues found with dishwasher. Customer said pods are always dissolving. Customer also not using rinse aid. Advised customer to ensure water is hot at sink prior to starting dishwasher and to use rinse aid. Dishwasher operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQA59CNKZ00
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
08/13/2025
"Checked and confirmed suction line frosting. Spoke with customer, he said here are no issues with unit cooling properly. Found compressor running and operating properly. Used piercing pliers, evacuated refrigerant, pulled vacuum to ensure no refrigerant remained in system. Soldered in process port. Charged with nitrogen, checked for leaks, none found. Evacuated nitrogen, pulled vacuum for 15 minutes. Weighed in exact charge, 77g, of R600a . Compressor operating and no sign of flood back to compressor.; used 1 W11506635 (Coupler), and 1 R600A (R600A) from stock"
We serviced a
MAYTAG WASHER TL
Model MVWB765FW3
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
08/13/2025
"Installed new console and control due to unit not powering up, ran a calibration cycle and unit is now operating to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
08/13/2025
"Unit is not completing cycles, hears a grinding type noise that wont go away even when unplugging/plugging in. Unplugged on arrival. Plugged in and unit went to not manual drain. Let complete and verified F3e1 error in history. Covered under service pointer and S code S153EB covers parts/labor.Office to contact cs when parts come in to schedule return ; ordrng 1 W11603810 (Control)"
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE500ESS20
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details:
08/13/2025
"Verified microwave is getting a F5e1 inverter board error. Ordering control, inverter and magnetron. 2x time to pull unit out for repair; rqstng P&A on 1 W11325786 (Control board) and 1 W11578959 (Magnetron) and 1 W11578579 (Inverter board)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/13/2025
"Concern is liquid sound when tub is empty. Inspected and found no faults or problems, washer has a liquid balance ring causing the noise shes hearing. No other problems found, all functions test normal at this time."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
08/13/2025
"Inspected and found clump of ice jamming the feeler arm, removed chunk of ice and ice maker cycled, and tested fine. Allow 24-48 hours for ice production.; ordrng 1 W11692161 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GL0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
08/13/2025
Installed new Ui panel and cycled thru diagnostics and tested fine now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
08/13/2025
"Concern is poor washing, inspected and no fault codes, found intermittent wash pump operation, replaced with new pump and cycled thru diagnostics test and tested fine. 2 year Costco."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Hartford, Connecticut 06112
Gary V.
Job Details:
08/13/2025
"Concern no operation. Inspected and found no voltage getting to unit junction box, and informed customer."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ08
Near East Hartford, Connecticut 06108
Gary V.
Job Details:
08/13/2025
"Concern no cool. Inspected and found no cooling at all, compressor running hot, no frost pattern, pressurized system to 250 psi with nitrogen and didnt detect any leaking. Needs compressor and filter drier replaced. Unit is r600 but is braisable . Sealed system under 5 year warranty. Closed nitro puncture holes with foil tape and marked with sharpie.; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Filter drier) and 1 W11506635 (Process tube) and 1 876765 (Tubing kit)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
08/13/2025
"Ran a diagnostics and checked for errors finding F8e3 drain stuck on, f3e2 thermistor shorted, f6e4 inlet water float switch open, f8e2 drain problem, replaced drain due to not running and emptying water. Ran a wasabi cycle and unit is now draining but only running for a few min then shutting down like cancel was pressed, found keys on panel getting stuck in and control, canceling out every cycle ran. Unit will need new main cntrl, touch pad and owi sensor. Parts tentative p/a ; ordrng 1 W10898448 (Cntrl panel) and 1 W10906430 (Cntrl) and 1 W11084121 (Sensor), used 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
08/13/2025
"Installed new ice container, gaskets and module heated gaskets to Seal around cabinet and unit is now operating to specs"
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
08/13/2025
Complaint that the washer wouldnt spin out at times. Found spin setting on off. Explained to the customer how its used and the best setting practices. Ran two diagnostic cycles and a normal & quick to keep it memorized. Unit working normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
08/13/2025
Phone number on file is incorrect !!Correct phone number is 413-219-7960!! Complaint that the refrigerator is not cooling at all. Upon arrival found no cooling and found water accumulated inside the UI panel. Ran diagnostic and ran compressor ramping it at low to high. Unit started to cool as it should. Seems to be intermittent power. Did hard reset. Will order parts for a return visit. Found no visible issues with the wire connections to the board but did find problems with the wiring in the pantry door. Will order all parts.; ordrng 1 W10815669 (Pantry Door) and 1 WPW10769076 (UI Panel) and 1 WPW10675033 (Main Control Board) and 1 WPW10624574 (Power Control Board) and 1 W11170612 (Pantry Harness Wire) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
08/13/2025
Complaint that the dishwasher is not washing properly. Found error code F4E3 bad wash pump. Voltage reaching the pump but not running. Replaced part with TS# W11613479. Unit running normal. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Palmer, Massachusetts 01080
Chris B.
Job Details:
08/13/2025
Complaint that the washer is not cycling properly. Found stripped hub. Found error code F0E5. Replaced with TS# w10324651. Unit running normal. No more unbalanced codes.; used 1 W10324651 (HUB) from stock
We serviced a
MAYTAG WASHER FL
Model MHW5630HW0
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details:
08/13/2025
Replaced door switch and ran quick wash cycle through fill and into agitate. Cancelled and drained fine.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB10
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
08/13/2025
Customer could not verify warranty with paper work she had just moved into home and did not have anything.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
08/13/2025
Checked and tested. Found dryer heating and operating properly. Customer has a vent issue. Dryer operating as designed. Advised customer that he will need to have vent checked and cleaned.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT318FMDB10
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
08/13/2025
"Checked over unit and found when unit would run it would make noise from condenser area, removed rear panel and found condenser fan motor making noise found fan blade hitting shroud due to fan had never gotten pushed all the way onto shaft. Reattached fan and unit is now operating to specs"
We serviced a
WHIRLPOOL WASHER FL
Model WFW75HEFW0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
08/13/2025
"Tested unit and found washer would error out f9e1 long drain every other wash cycle, tested drain and found running and pumping but pumping slowly. Removed filter and found clear, felt drain and it was super hot. Replaced pump and pressure switch ran a wash and spin checking drain and unit is now draining strong and working to specs ; used 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
08/13/2025
Complaint that the dryer is not drying correctly. Found dryer lint duct clogged. Removed all lint buildup from the inside and dryer working normal.
We serviced a
KITCHENAID RANGE
Model KFED500ESS06
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
08/13/2025
Complaint that the front bumper are not cycling properly and the two back are not running exact temperature. Found bad infinite switches and will order all parts for a return visit. Customer asked for Chris to return.; ordrng 1 WPW10296657 (Infinite Switch LF) and 2 WPW10295048 (Infinite Switch LR)s and 1 WPW10312185 (Infinite Switch RF)
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW1
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
08/13/2025
"Ran washer and found unit would come on and start but go right to done never filling. Ran a diagnostics and found cam stuck in one place and actuator arm broken, replaced cam and actuator recalibrated machine and unit is now washing and working to specs ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF30HDEDTSR/AA
Near Ellington, Connecticut 06029
Gary V.
Job Details:
08/13/2025
Concern is leak and had damage waivers signed and took pics of damage to floor and behind refrigerator . Inspected and found water leak coming from water line in back of unit and informed customer.
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ1
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
08/13/2025
"F7e7 error in history, not able to reach target Ron, r b ring has broken off, ordering tub ring. Unit went through diagnostic cycle fine. ; ordrng 1 WPW10461196 (Tub ring)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM00
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
08/13/2025
"Unit not cooling in ff, fr still cold, cs came home from vacation with it failing, saw ice build up on evap cover upper right corner, removed evap cover and block of ice in upper right, but good frost pattern. Evap fan is not running, not blocked seized. Verified defrost is working. Verified 116vac coming to fan. Quoted for evap fan motor/ labor; ordrng 1 W11024089 (Evap fan motor)"
We serviced a
MAYTAG WASHER TL
Model MVWB765FC4
Near Cromwell, Connecticut 06416
Andre
Job Details:
08/12/2025
Ck unit upon arrival and found no major error code only stuck key tilt and found bolt that hold rotor in place remove rotor and found magnet on slider sliding off install slider from truck stock and calibrate and run cycle and unit is now operating to manufacturers specs ; used 1 W10734521 (Slider) from stock
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
08/12/2025
"Agitates while filling, other unit does not on same cycle. Has had a control replaced, which has a new part number, looks to be a firmware change as everything else works as normal and all cycles operating properly. No hot water to either unit. F5e1, F8e1 only errors in history, door lock which tests fine in diagnostics and no fill which can happen with no hot water. Other then that completes cycle as normal. completed mixed deep fill cycle and ran normal through fill and left running.Advised to correct hot water and that unbalanced load can also stop cycle before spinning out fully"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
08/12/2025
"4134781142 phone number. Unit unresponsive. FoundIncorrect voltage, getting 2vac from Line to nuetral. , do get 120vac from Line to ground, looks to be a bad neutral. No breakers flipped. advised to contact an electrician."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Somers, Connecticut 06071
Gary V.
Job Details:
08/12/2025
"Call Andy on return trip if no contact on main number. 303-618-3509. Inspected and found blower threads stripped on shaft of the motor, unit needs new motor and blower wheel, will order and return to repair.; ordrng 1 W11549461 (Drive motor) and 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Springfield, Massachusetts 01128
Mike K.
Job Details:
08/12/2025
"Verified F3e1 error in history, replaced control per service pointer. Ran diagnostic cycle fine me. Ran quick wash ash through sensing and into wash."
We serviced a
KENMORE WASHER FL
Model ="11047512602"
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/12/2025
Inspected and found water supply to washer disconnected and mixer valve on wall turned off. Reconnected water supply and turned mixer valve back on and washer working properly now. All functions test fine. Customer said plumber was out recently and may have disconnected water supply and not reconnected. Customer to call plumber about issue.
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
08/12/2025
"Tested washer due to not spinning and found error F0e5 off balance load ran a calibration cycle and found tub going out of control, found hub faulty causing the no spin. Replaced hub and recalibrated unit, ran a wash cycle and washer is now washing and operating to specs ; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW5435PW1
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
08/12/2025
"Installed all new parts and ran machine threw a test cycle, unit is now operating to factory specs"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Berlin, Connecticut 06037
Andre
Job Details:
08/12/2025
Ck unit upon arrival and found power at outlet and control but no flashes quote customer for repair and customer declined estimate for repair
We serviced a
WHIRLPOOL WASHER TL
Model WTW4950XW2
Near Rocky Hill, Connecticut 06067
Andre
Job Details:
08/12/2025
Ck unit per customer pad had water inside and she can hear water dripping. Per customer all this happen after previous repair. I did fill unit with water to inspect for any leaks or drips which I did not found any leak coming from unit or around drain pump. I did found drip noise coming from inside drain which I then inform which she kept saying did not start until recent repair. This unit sits inside a drain pan that has a built in drain thats connected to the house drain. I took pictures of unit and around unit also down stairs ceiling
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC136RPS00
Near Avon, Connecticut 06001
Andre
Job Details:
08/12/2025
Ck unit upon arrival and remove and install control with user interface with ice maker order by previous technician. Customer will now monitor unit
We serviced a
MAYTAG WASHER TL
Model MVWP575GW1
Near Simsbury, Connecticut 06092
Andre
Job Details:
08/12/2025
Ck unit upon arrival and found unit not agitating check and found belt off pulley and and clutch damage also found belt cut through shield order parts for repair ; ordrng 1 W11213879 (Belt) and 1 W10721967 (Clutch) and 1 Wpw10427633 (Shield)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB2
Near Brookfield, Massachusetts 01506
Chris B.
Job Details:
08/12/2025
Complaint that the dishwasher is not cleaning and is leaking from the bottom. Found bad door sump pump. Replaced parts with ST# W11025157. Ran diagnostic cycle and pump running normal and no leaks detected.; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
MAYTAG WASHER TL
Model MVW5435PW1
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
08/12/2025
"Checked over unit and found machine locked and not draining water, moved machine and drain pump kicked on and drained out water, checked wires and found pump housing had come off of drain pump pulling connection off fixed housing and connection secured wires and unit is now pumping out and working to specs ; used 1 61504 (Insulated tape) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3236RZ00
Near Smyrna, South Carolina 29743
Mitch H.
Job Details:
08/12/2025
"Checked and found compressor running and cooling slightly. Took amp draw and found it very low, .2 amp, compressor not pumping properly. Unplugged refrigerator, allowed system to equalize, found equalization pressures at approximately 28psi. Compressor not working properly. Ordering compressor. Checked part availability and scheduled return for 8/18 AM.; ordrng 1 W11547313 (Compressor) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Milford, Massachusetts 01757
Lee
Job Details:
08/12/2025
"Installed all ordered parts but idler pulley is so rusted when trying to remove wheel, bent shaft, will need to replace idler assm.; ordrng 1 W10837240 (idler pulley), dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT"
We serviced a
WHIRLPOOL RANGE
Model WML55011HB08
Near Worcester, Massachusetts 01603
Lee
Job Details:
08/12/2025
"Customer states multiple buttons do not respond to touchConfirmed issue, need to order and replace both user interfaces, office will call when parts are in; ordrng 1 W11220414 (panl-cntrl) and 1 W11206155 (panl-cntrl)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
08/12/2025
"Returned to install new Inlet water valve , installed and ran unit to verify proper operation."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
08/12/2025
Customer complained of intermittent squeaking noise. Inspected and found drum roller getting locked up when heated up. Replaced drum rollers and pully from pre Id ts. Ran unit on timed dry for 10min.no noise and verified proper operation.
We serviced a
JENNAIR RANGE
Model JES1450FS2
Near Holden, Massachusetts 01520
Lee
Job Details:
08/12/2025
"Customer states unit does not heat upConfirmed issue, found element shorted, replaced off truck, tested okay; used 1 W10779716 (ELEMENT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Paxton, Massachusetts 01612
Lee
Job Details:
08/12/2025
"Customer states clothes dont fully wring outConfirmed issue, found gearcase has leaked oil and is not getting up to top spin speed, need to order and replace gearcase.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11550891 (Agitator)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Worcester, Massachusetts 01602
Lee
Job Details:
08/12/2025
"Customer states unit makes noise during cycleConfirmed issues, found roller supports worn out, replaced them and idler pulley, tested okay.; used 1 4392065 (DRYER REPAIR KIT) from stock"