We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
10/16/2023
Cus 74.98 per Jeff back to customer. All unit needed was a gasket. Blower wheel was making loud noise cleaned vent out with customers dryer vent. Brush if noise comes back. Quoted customer for dryer component kit belt kit. Dryer is working as of right now quietly. Customer paid in full. Collected along with ticket 37690. INNER DOOR PART IS NLA
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
10/16/2023
Water dripping from dispenser. Checked all connections and they are tight. Replaced valve and tested all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJB00
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
10/16/2023
Installed new parts please allow 24hrs for temps to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHB00
Near Worcester, Massachusetts 01603
Angel R.
Job Details:
10/16/2023
"Bottom of RH door bezel cracked by the hinge and bracket also bulging at the gasket, will need to order new door. Will also order badge.; rqstng P&A on 1 LW10721541 (Door RH) and 1 W11178521 (Badge)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Millbury, Massachusetts 01527
Angel R.
Job Details:
10/16/2023
"Installed harness and UI, tested ok."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Webster, Massachusetts 01570
Chris B.
Job Details:
10/16/2023
Complaint that the unit will start a cycle. Found new knob cracked and timer stripped out. Will order parts for a return visit.; ordrng 1 W11625516 (Switch Timer) and 1 W11675852 (Knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Charlotte, North Carolina 28205
Jeff L.
Job Details:
10/16/2023
"Found ice maker hun in cycle try to jump it but motor is locked up needs to be replaced. I left ice maker unplugged did not want it to try and cycle and get hung up calling for water. Gonna replace for complaint of taste.Part#WPW10300022Part#EDR1RXD1; ordrng 1 WPW10300022 (Ice maker) and 1 EDR1RXD1 (Filter), dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Franklin, Massachusetts 02038
Aimee
Job Details:
10/16/2023
Found the holder to draw broken glidesCust stated that filling cup with water and didnt stop over filled and the pad got stuck and water wouldnt shut offLeaks out of freezer drain frozen Tested the water valve disp and ice no leaksLeft ice maker and water off to disp until repair is complete; ordrng 1 WPW10194031 (Glide right) and 1 WPW10194032 (Glide left) and 1 W10353846 (Pad) and 1 WPW10521642 (Ui) and 1 W10882923 (Im)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Milford, Massachusetts 01757
Aimee
Job Details:
10/16/2023
"Cust has house filter on cold water because of sediment explained cant use 2 filters.She says not in owner manual saying cant use both filterReplaced filter head Cust says flow isnt Called tech line spoke to BruceCheck in coming Water Supply Water Pressure Water Temperature Service Flow RateCity or Well40 -60 psiNo parts until water is tested Use with out filter in fridge 6 month or sooner if slow ice maker pg13 To purchase a replacement water filter, see Accessories in the User Guide, Use and Care Guide or User Instructions.Replace the disposable water filter when indicated on the water filter status display or at least every 6 months. If water flow to your dispenser or ice maker decreases noticeably, change the water filter sooner.Sr 7737560574"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/16/2023
"Call mark 1/2 hour ahead at 413-478-4692. Inspected and found water flooding out of water inlet assy when filling, will order new injection assy and return next Monday am slot.; ordrng 1 W11535094 (Water inlet assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HBS05
Near Belchertown, Massachusetts 01007
Roger R.
Job Details:
10/16/2023
Found unit had a frozen water tank in the refrigerator. Thawed and raised temp by two degrees. ; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Granby, Massachusetts 01033
Roger R.
Job Details:
10/16/2023
Unit showing signs of damper door assy sticking open and causing food to freeze in the refrigerator. Replaced and checked all okay. ; used 1 W11645127 (DAMPER CNTRL) from stock
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRB322DMBM
Near Webster, Massachusetts 01570
Chris B.
Job Details:
10/16/2023
Complaint that the unit is making a noise every 20 minutes. Found that the noise is from the water valve. Adjusted ice maker and noise is gone. Found no further issues found with the refrigerator.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, North Carolina 28205
Jeff L.
Job Details:
10/16/2023
Found rollers bad and belt bad replaced parts unit ran and checked okCall complete ; used 1 4392067 (Dryer repair kit) from stock
We serviced a
BOSCH DISHWASHER
Model SHX45M05UC
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
10/16/2023
Checked unit did not find any issues with unit at this
We serviced a
JENN-AIR COOKTOP
Model JED4430WB01
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/16/2023
"Installed parts listed and cycled, tested fine."
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Denver, North Carolina 28037
Ryan S.
Job Details:
10/16/2023
Retuned to install parts ordered. Installed new control and valve assembly. Customer said clothes were not wet now( because water was turned off) but still not drying fully. Replaced thermistor while inside unit. Ran service test to test sensors and valve. Valve working and dryer light turns off when touching moisture strips (per service test as passing )with damp towel. Unit is heating properly and turning heater on and off at proper temps. Verified air flow through unit. Informed customer unit so working as designed. ; used 1 WP8577274 (THERMISTOR) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
10/16/2023
Customer complained unit lid lock not working. Found strike broken. Replaced strike from ts. Ran service mode and all functions working properly verified proper operation. ; used 1 W11457841 (STRIKE) from stock
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Bellingham, Massachusetts 02019
Aimee
Job Details:
10/16/2023
F9e1. Long drainF0e5. Out balance
We serviced a
FRIGIDAIRE RANGE
Model LFGH3054UFE
Near Foxborough, Massachusetts 02035
Aimee
Job Details:
10/16/2023
Installed new igniter and pre heated
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
10/16/2023
Cx said she did not schedule a service appt and does need service at the moment. I did not diagnose the unit.
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS20
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
10/16/2023
"Cx complaint that the unit is turning off by itself. I inspected the unit to confirm the complaint. I found an error code: f9e0. I started a bake cycle to test the function, it heated to 350 degrees and the MW worked fine. The cx said the unit randomly losses power by itself. The unit needs a new UI console and control board to resolve the issue. I gave the cx a quote and collected the service call by CC."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
10/16/2023
"Cx complaint that the unit is not making ice. I inspected the unit to confirm the complaint. The unit is cooling fine, I ran multiple tests related to the IM. 57 (passed), 56 (e5), 45 (Filled with water), 36 (fan runs), 15 (sensor worked). The unit needs a new IM assembly to resolve the issue. I left the part with the cx. Im ordering the part for the return visit.; ordrng 1 W11658802 (IM assembly)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
10/16/2023
"Cx complaint that the unit does not run, it just shows an error code. I inspected the unit to confirm the complaint. I found an error code flash when I start a cycle (f1e4). I replaced the control board and tested the unit, it still did not work. I ran multiple tests in diagnostic mode, all worked except #1 (turntable and cavity light). It would chime when I pressed the button then stop. I replaced the turntable motor and the same thing happened. The unit needs new door switches. Im ordering the part for the return visit.; ordrng 1 W11244494 (Switches) and 1 W11552018 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
10/16/2023
"I installed the ordered parts and tested the unit for the cx. The unit is still not spinning or agitating. I checked the lower harness to the motor and the red wire is broken. Im ordering the lower harness to resolve the issue.; ordrng 1 W10692115 (Lower harness), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11395618 CAPACITOR/INTER COIL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
10/16/2023
The cx canceled the appt at the door. I did not diagnose the unit.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
10/16/2023
Customer complained unit still takes too long to dry clothes. Upon arrival put dryer test kit in dryer. Ran unit and found vent test kit card never fell when unit was hooked up to houses exhaust system. Unhooked unit from houses exhaust system/vent hose and card fell down 3 of 3 times. Checked to make sure unit thermostat was turning heater on and off at proper temps. And made sure unit didnt have any obstructions in blower housing. Verified proper operation. ; used 1 W11224254 (Vent test kit) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
10/16/2023
Replaced control along with parts on ticket 398740. Washer operating properly.
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS04
Near York, South Carolina 29745
Mitch H.
Job Details:
10/16/2023
"Found refrigerator operating on arrival. Customer says that the refrigerator keeps losing power and nothing works at times, says this has happened multiple times and then unit starts back up. Ordering control and pantry board and harness. Checked part availability and scheduled return visit for 10/19 12-5; ordrng 1 WPW10624574 (Control board) and 1 WPW10675033 (Board) and 1 WPW10769076 (Pantry control) and 1 W11170612 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
10/16/2023
Customer had dishwasher out and said she would have it put back in place. Removed and replaced pump/motor assembly. Tested dishwasher and checked for leaks. Operating properly and no leaks.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
10/16/2023
Checked unit ran diagnostics no error codes in memory ran component test normal all function working normally
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
10/16/2023
Found filter housing pulling apart and cloths Gerri g stuck. Replaced and secured all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Sharon, Massachusetts 02067
Aimee
Job Details:
10/16/2023
"Cust had dryer off wash and could get at back of washerfound the shipping bolts still in washer, I removed themAlso there running through extension cord with plug to by pass ground Advised to run in plug its a old house . Hes having outlet replaced Installed new bellows and Cntrl and ran diagnostics Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Easton, Massachusetts 02375
Aimee
Job Details:
10/16/2023
"F7e1 and f7e7 mtr unable to hit target seedRan diagnostics the washer wasnt shifting agitation or spinFound the actuator had 4 ohms replacedAnd the cap was split.Replaced both and ran diagnostics with load of towelsGot Cust up and running also needs new suspension rods; ordrng 1 W11396716 (Suspension), used 1 W11395618 (Cap), and 1 W10913953 (Actuator) from stock"
We serviced a
AMANA COOKTOP
Model AKS3040SS
Near Charlotte, North Carolina 28205
Jeff L.
Job Details:
10/16/2023
Found ignitors not popping need to be replaced.. (2) ignitors Part#WPY0316773; ordrng 2 WPY0316773 (Ignitors)s
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Cramerton, North Carolina 28032
Ryan S.
Job Details:
10/16/2023
"Customer complained of noise during preheat. Ran preheat and convect fan making noise. Ordering convect assembly, scheduled return call for 10-20-23 am. ; ordrng 1 W11414552 (Convect assembly.)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
10/16/2023
Complaint washing machines be leaking I found error codeF0e2 in history only code I found water suds still in vent tube and lint all around vent tube and on steel frame back wall. I found no cracks or splits in valves or holes in gasket no tub or drain tube hose leaks no water in the front of the unit only place still wet is right rear corner and tub below vent tube.Whirlpool file number 7737569674 whirlpool file number
We serviced a
MAYTAG DISHWASHER
Model WDT740SALZ0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
10/16/2023
Retuned to install new panel. Installed panel. Checked ok. Took pictures. Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS48QDW00
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
10/16/2023
"Inspected and found evap fan seized, will order and return.; ordrng 1 WP4389155 (Evap motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Troutman, North Carolina 28166
Vincent O.
Job Details:
10/14/2023
Found ice maker not operating. Replaced ice maker. All functions check ok ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
10/14/2023
Installed new roller kit and slides. Tested and verified proper operation. No noise. All functions check ok. ; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
10/14/2023
Installed new console and control. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11400681 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/13/2023
"Purchase date 3/24/2023 per sales receipt. Installed main acu and actuator, ran calibration and cycled thru and tested fine."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Springfield, Massachusetts 01108
Roger R.
Job Details:
10/13/2023
Found drain hose routed improperly causing grease buildup in drain hose. Cleared drain hose and rerouted to prevent reoccurrence. Charged $199 labor rate.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
10/13/2023
Checked unit found making severe noise intermitently from motor cust had video of noise ordering motor and blower; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower)
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AB2
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
10/13/2023
"Tested oven and found unit would start to heat up then shut down when reaching 240 degrees then try and light again and again never lighting. Checked ignitor and found it had pulled away from burner causing spark to jump found ignitor connection jumping spark due to crack in wire harness, fixed harness and adjusted ignitor ran unit to 350 degrees and unit is now getting to temp and holding temp. All operations are now working to specs ; dspstn on spec-tagged invntry: 1 WP9758079 IGNITOR,SPARK CERAMIC"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Charlton, Massachusetts 01507
Amanda R.
Job Details:
10/13/2023
Complaint unit rusting in certain spots like inner outer door right door hinge multiple screws the piece of Metal thats attached to tub that holds Heater element unit working normally on well water Sr 7737554074 called tech support its cosmetic recommended using citrus cleaner
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Oxford, Massachusetts 01540
Amanda R.
Job Details:
10/13/2023
Complaint that things freeze in ff section and ice cream is soft explained to customer that freezer cools ff section water soluble things can freeze closed vents to crispers put freezer on max to allow more air to cluster in freezer to help with freezing same issue from day one showed customer not to push things off rear of shelves to allow proper airflow ; ordrng 1 W11595220 (Control)
We serviced a
JENN-AIR RANGE
Model JGS9900BDB
Near Granby, Connecticut 06060
Mike K.
Job Details:
10/13/2023
Replaced user/interface and verified all buttons responsive.
We serviced a
KENMORE REFRIGERATOR
Model 106.51142111
Near Franklin, Massachusetts 02038
Angel R.
Job Details:
10/13/2023
"Found damper motor dead, quoted customer on new motor and labor. Said they never liked the fridge and are in the market for a new one."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Douglas, Massachusetts 01516
Angel R.
Job Details:
10/13/2023
"Unit needed to be leveled and user care explained to customer in regards to new energy efficient washers and water used. Calibrated and ran diagnostics cycle, tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Worcester, Massachusetts 01603
Aimee
Job Details:
10/13/2023
Sealed the gaps in liner to cavity freezerThere was also a spill in freezer that blocked the returnsCleared the returns out.Also found a large gap in liner to shell bottom right by hingeFilled with silicon.Could feel air coming out of returnA restaurant is using this fridge and is over packed Advised not a-commercial fridge
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
10/13/2023
Cx complaint that the unit is leaking water from the front. I inspected the unit to confirm the complaint. I found the bellow seal torn on the bottom area. The unit needs a new bellow seal to resolve the issue. Im ordering the part for the return visit.; ordrng 1 WPW10381562 (Below seal)
We serviced a
KITCHENAID REFRIGERATOR
Model KBLS22KWMS5
Near Stafford, Connecticut 06076
Gary V.
Job Details:
10/13/2023
"Concern is no cool. Inspected and found all functions running, working and cooling properly, temps in freezer at 8 degrees and ff at 40. Didnt detect any problems or issues at this time. Customer going to monitor unit and call if need be. 30 days on trip fee."
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
10/13/2023
Replaced I/i and verified button response
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Paxton, Massachusetts 01612
Angel R.
Job Details:
10/13/2023
"Wrong motor was packed, will order new one.; ordrng 1 W11283592 (motor-drve), dspstn on spec-tagged invntry: 1 WPW10006384 BELT"
We serviced a
MAYTAG WASHER
Model MVW6500MW1
Near Worcester, Massachusetts 01605
Angel R.
Job Details:
10/13/2023
Found crack on dispenser assembly as well as valve stuck open allowing water to constantly drip into basket. Will order new assembly.; ordrng 1 W11614513 (Valve assembly)
We serviced a
KITCHENAID DISHWASHER
Model KUDPO2FRSS1
Near Stafford, Connecticut 06076
Gary V.
Job Details:
10/13/2023
"Inspected and found unit draining filled and cycled multiple times and didnt detect any problems at this time, but quoted for drain pump. They will call."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
10/13/2023
"Customer complained unit shut off, didnt drain at first then drained. Found motor fault. Found capacitor ad, replaced from ts, also replaced drain pump due to customer saying unit wouldnt drain once. Reassembled and ran service mode and all functions working. Ran quick wash and unit filled and started washing. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP , used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
10/13/2023
Retuned to install parts ordered. Installed valve and board. Reassembled and filled glass of water 4 times to test function. Verified proper operation.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
10/13/2023
"Customer complained softener is filling with water after use. Checked and per service pointer w11504923 I changed both cold and hot valves and am ordering dispenser assembly. Ran test after installing hot and cold valves. All valves working. Ordering dispenser . Scheduled for 10-19-23am. ; ordrng 1 W11524103 (Dispenser assembly), dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT) and 1 W11316256 VALVE (COLD)"
We serviced a
WHIRLPOOL COOKTOP
Model C228
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
10/13/2023
"Installed new infinite switch, got same result. Still tripping breaker. Put old switch back in works but pilot light doesnt work when turned past high. Customer has electrician coming today. Customer called later in the day and said electrician put cooktop on its own dedicated circuit and now old switch functions properly. He would like a refund for the part only, says he does not expect a refund for labor."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
10/13/2023
Tested and ran component activation for spin. Found wash basket wobbles and run eccentric. Ordering basket and suspension kit. Advised customer that basket would ship directly to them and they would need to inspect basket and call to schedule return visit.; ordrng 1 W11178227 (Basket) and 1 W11400156 (Suspension kit)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
10/13/2023
See ticket 400413; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
10/13/2023
"Checked and found lid locked and no response from any inputs. Will not power on or enter diagnostics. Checked incoming power, good. Has power through filter and to board. Needs control and possibly UI. Quoted customer for repair and saved estimate. Customer declined repair. Collected for service call on ck# 6089"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
10/13/2023
Complaint that the unit is leaving the white residue on the darker colors. Customer does not use bleach at all. Ran the quick cycles on different fill loads and all normal. Advised customer to use the high fill setting for the dark clothes and extra rinse cycle too. To use less detergent and from time to time to do a clean cycle. Found no issues with the agitation and spin cycles.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Granby, Massachusetts 01033
Chris B.
Job Details:
10/13/2023
Complaint that the unit is not heating properly. Ran diagnostic test found prior error codes E7E1 and F6E4. Found heating element normal unit ran through with no issues. Found water coming into the dishwasher was too cold. Mentioned to the customer to clear out the water line til hot water was present for better performance.; dspstn on spec-tagged invntry: 1 W10703867 HEATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
10/13/2023
Complaint that the fresh food section is not cooling properly. Found ice buildup on the evap. Found fan not working. Quoted parts and labor. Waived labor of last visit and charge the difference one return trip. Return trip labor and parts are all squared out. Heating aluminum bar will be set properly on next visit.; ordrng 1 W11661931 (Evap Fan Motor)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
10/13/2023
Replaced all parts and cycled front left burner and all working properly. New glass top installed.
We serviced a
WHIRLPOOL WASHER
Model LSR5233AWO
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
10/13/2023
Agitator broke out of unit; ordrng 1 WPW10074580 (Inner cap) and 1 285811 (Agitator cam repair kit)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
10/13/2023
"Disassembled dryer, removed and replaced drive motor, blower wheel, and timer. Reassembled, tested, operating properly.; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 WP694089 BLOWER WHEEL"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near York, South Carolina 29745
Mitch H.
Job Details:
10/13/2023
"Removed and replaced inlet valve assembly. Started quick wash cycle, allowed washer to fill checking for leaks, none found. Let washer fill and begin agitating, again checked for leaks, none. Cancelled cycle, drained correctly. Operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near York, South Carolina 29745
Mitch H.
Job Details:
10/13/2023
"Removed and replaced ice maker and valve. Entered diagnostics, ran ice maker harvest test 57, cycled and completed correctly. Ran fill test 45, valve activated and filled properly. All working properly.; dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
10/13/2023
"Removed and replaced ACU and console. Reinstalled oven in wall. Turned breaker back on, tested, all functions operating properly. ; dspstn on spec-tagged invntry: 1 W11179310 CNTRL-ELEC"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Charlotte, North Carolina 28210
Jeff L.
Job Details:
10/13/2023
Replac3d parts unit ran and checked okCall complete
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Charlotte, North Carolina 28210
Jeff L.
Job Details:
10/13/2023
Replace parts unit ran and checked OKCall complete
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Worcester, Massachusetts 01609
Amanda R.
Job Details:
10/13/2023
Complaint not draining good and leaking water showed customer how to clean drain catch out and how to deselect the load and go button draining normally now recommend taking pictures of leak and having load started if we return to find leak
We serviced a
MAYTAG WASHER
Model LA182
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/13/2023
"Inspected and found inlet valve cold Solonoid side seized not letting cold water in, causing unit to stall in rinse, will order part and return.; ordrng 1 205613 (Inlet valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
10/13/2023
"Inspected and found door hinge pin loose and adjusted and tightened, cycled and tested fine."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Suffield, Connecticut 06078
Gary V.
Job Details:
10/13/2023
"Installed parts listed, cycled and tested fine.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10902814 WASHPLATE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
10/13/2023
Checked unit found drain hose has crack cuasing leak on side took pics of cabinet ordering drain hose leaving pump motor with cust ; ordrng 1 W11414944 (Hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
10/13/2023
"Checked over fridge and found doors not aligned and not sealing good, found right side fridge door sucked in at the top and even in the bottom checked door gaskets and found gasket ok but door warped, checked left door and found mullion hard to close and not sealing. Both fridge doors are warped and need to be replaced will order, advised customer doors will be shipped to home and plz take a look at them ; ordrng 1 W11681454 (Door left) and 1 W11681453 (Door right)"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
10/13/2023
"Installed all new parts and tested oven, checked heating and all operations are now working to factory specs"
We serviced a
GE DISHWASHER
Model n/a
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
10/13/2023
Customer called me back and stated he canceled yesterday with us
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
10/13/2023
"Complaint 36 degrees on middle shelf 40 degrees top shelf freezer door keeps opening cockeyed fresh food door gasket magnet keeps falling out dents in freezer door doors on top are more narrow at the top looking at it than at the bottom vents in the back bottom under shelf have been taped closed. If unit is set to factory temps everything in fresh food section freezes even condiments in the door. unit is set to 45 degrees and 4 degrees in freezer. I called whirlpool file number. Test 211 212 raise + lower - pluss if to cold.,file number 7737546858 I verified temps have been raised tape has been removed from vent. Office to call customer when parts come in. ; ordrng 1 WPW10120827 (Control) and 1 WPW10544404 (Bracket) and 1 WPW10544403 (Bracket) and 1 W10119849 (Bracket) and 1 W10119848 (Bracket) and 1 WPW10330995 (Bracket) and 1 WPW10330994 (Bracket) and 1 12002497 (Gear) and 1 W11690896 (Thermistor) and 1 W10830046 (Gasket) and 1 2xtime (2xtime) and 1 Rivetgun (Rivet gun), dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL"
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES3
Near Columbia, Connecticut 06237
Jeremy B.
Job Details:
10/13/2023
"Found door gaskets damaged and not sealing and defrost drain clogged causing water to leak. Needs new gasket and defrost drain cleared. Quoted customer. Cleared drain and replaced tube. ; ordrng 1 WPW10436248 (Gasket) and 1 WPW10436250 (Gasket), used 1 W10619951 (DRAIN KIT(SP W10632338E)) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
10/13/2023
Customers complaint is washer will make a banging noise and then not spin out. Ran diag found off balance error code. Found washer level. Ran self test then ran the calibration cycle. Started a drain and spin cycle and everything worked properly l. Recommend customer washing like items together and to do full loads to help with a more balanced load.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
10/13/2023
"Installed new motor sump assy, heater, wash arm, and clip. Ran self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10703867 HEATER"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near East Hartford, Connecticut 06118
Jeremy B.
Job Details:
10/13/2023
Dryer taking long time to dry. Found bent extremely clogged. Dryer drying properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
10/13/2023
Washer making loud noise. Found pulley nut loose and it dropped down and damaged cam and shaft in gearcase. Needs cam kit and gearcase.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Northbridge, Massachusetts 01588
Amanda R.
Job Details:
10/13/2023
Complaint since purchased based on thermometers customer has in both section not happy with fluctuation in temperature and customer wants ice cream to be harder to scoop bread frozen good temps maxed out ; ordrng 1 W11546690 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Newington, Connecticut 06111
Ruben C.
Job Details:
10/13/2023
Checked unit found drain pump impeller broken would not drain replaced drain pump tested operation normally draining normally; used 1 W11497943 (Drain pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
10/13/2023
"Checked over unit and found both fridge door gaskets ripped on tops and bottoms causing poor sealing, replaced faulty gaskets and heated both to create a good seal, checked over all other operations and unit is now working to specs"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ00
Near Torrington, Connecticut 06790
Chuck M.
Job Details:
10/13/2023
Installed compressor. Vacuum and charged to 4.4 ounces. Frost pattern developed and unit is cooling.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF6
Near Torrington, Connecticut 06790
Chuck M.
Job Details:
10/13/2023
Customer complaint is that refrigerator is not cooling. Plugged in refrigerator and inspected unit section and found wire harness going into cabinet has a loose wire inside cabinet. When wire harness is touched slightly the unit looses voltage. Connection inside cabinet is faulty.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Harwinton, Connecticut 06791
Chuck M.
Job Details:
10/13/2023
"Customer complaint is that dishwasher leaks. Inspected and found gasket and bottom door seal worn. Replaced gasket and tested. Found flow of water coming from underneath. Found water coming from sump. Ordered sump and seal. ; ordrng 1 W11664713 (Bottom Door Seal) and 1 W11443104 (Sump), used 1 W11483553 (GASKET) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED5430MW0
Near Burlington, Connecticut 06013
Chuck M.
Job Details:
10/13/2023
Installed control and tested. Steam feature is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Avon, Connecticut 06001
Chuck M.
Job Details:
10/13/2023
Installed glides and freezer door. Checked ok
We serviced a
WHIRLPOOL WASHER
Model MVW8230HC0
Near Avon, Connecticut 06001
Chuck M.
Job Details:
10/13/2023
Installed control and tested. Washer checked ok.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Portland, Connecticut 06480
Jeremy B.
Job Details:
10/13/2023
Dryer getting condensation. Found flapper stuck outside. Cleared flapper and tested all checks ok.