Service History 504

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 10/13/2023

"Cx complaint that the units water dispensing has low pressure. I inspected the unit to confirm the complaint. The unit cools fine, the dispenser functions work fine for ice and water. The water pressure is low. I removed the filter and it the water pressure worked perfect. The unit needs a new filter to optimize the water pressure. The unit is working as designed.; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 10/13/2023

"Th parts are not in my bin. I gave the cx a call ahead, he said Ryan (RS) is already there. I did not go to the address or install the parts. I called Ryan, he said he installed the parts so I marked them as installed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Charlotte, North Carolina 28262

Vincent O.

Job Details: 10/13/2023

"Found unit is frosted at door seal due to warped liner. Unit will need new door. Ordering door. ; ordrng 1 LW10648583 (Door), dspstn on spec-tagged invntry: 1 W10916494 FAN KIT"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Charlotte, North Carolina 28262

Vincent O.

Job Details: 10/13/2023

Found new trim piece broken in box. Reordering trim. ; ordrng 1 W10761014 (Trim. Right)

We serviced a

WHIRLPOOL DRYER

Model LGR7648PQO

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/13/2023

"I replaced all previously order parts. I found motor switch also was not actuating properly. I found broken harness blue wire going down to igniter. I repaired harness as well. Popped fuse during repair had to replace found door. Switch was working intermittently as well. No additional issues found with dryer dryer is heating. Just fine as of right now. Unit is like a brand new dryer now.; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT 1 279834 COIL KIT , 1 W11050897 THERMAL CUTOFF , and 1 WP3387134 THERMOSTAT , used 1 WP3392519 (THERMAL FUSE), and 1 WPW10569603 (DOOR SWITCH) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Somers, Connecticut 06071

Gary V.

Job Details: 10/13/2023

"Installed new compressor and checked for leaks, found none and recharged system and unit started cooling, please allow 24-48 hours for temps to regulate.; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 876765 (TUBING KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM3

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 10/13/2023

"Tested unit and found machine leaving soap in bottom tub and unit not washing ran diagnostics and found errors 7-1 6-6 let unit run thew a self test and found motor not coming on, checked voltage to motor and found 120v motor faulty. Customer is going to buy a new machine ; dspstn on spec-tagged invntry: 1 WPW10304407 DISPENSER"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Douglas, Massachusetts 01516

Amanda R.

Job Details: 10/13/2023

"6/4 error float open after 30 mins of running it just cancels itself and drains needs both controls and switch for float ; rqstng P&A on 1 WPW10195039 (Switch) and 1 WPW10195036 (Float) and 1 W11225084 (Control), ordrng 1 W11395600 (Keypad)"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 10/13/2023

Customer said surface works but oven doesnt. Found power has neutral issue. 17v at wall from ground to neutral. Informed customer issue is with electrical. Call electrician.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Shrewsbury, Massachusetts 01545

Aimee

Job Details: 10/13/2023

Found the gasket was off right side of freezer door.Teamed ice out and put gasket back on.Theres some small tears lower part gasket; ordrng 1 W10861499 (Gasket white freezer)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Worcester, Massachusetts 01605

Aimee

Job Details: 10/13/2023

Lifted control panel has cockroaches and eggs under panelExplained we wont service its cockroaches

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Worcester, Massachusetts 01606

Aimee

Job Details: 10/13/2023

Found tear at 12 position Replaced the bellows and tested Complete

We serviced a

LG DRYER

Model DLEX7600WE

Near Norfolk, Massachusetts 02056

Aimee

Job Details: 10/13/2023

Found the roller worn roller assy front needs to replace all 4Belt fine and pully fine; ordrng 4 4581EL2002H (Roller assy)s

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS3

Near Charlotte, North Carolina 28262

Vincent O.

Job Details: 10/13/2023

Installed new FR burner. Tested and verified proper operation. All functions check ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS

Near Charlotte, North Carolina 28262

Vincent O.

Job Details: 10/13/2023

Installed new control and harnesses. Tested and verified proper operation. All functions check ok. Customer says that this issue occurs randomly. Sometimes 2 weeks and sometimes months. All possible parts have been replaced. Also found unit is not connected to WiFi for updates. Possible cause. Instructed customer on need to connect WiFi. Any further issues customer will need second opinion. ; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Charlotte, North Carolina 28262

Vincent O.

Job Details: 10/13/2023

No problem found with unit. Customer complaint is delay in ignition and improper flame on center burner. Found center cap not properly aligned causing improper flame. Seated cap properly and verified proper operation. No delay in ignition. Instructed customer that 8-10sec is normal operation. Also instructed on proper cleaning of burner heads and caps for proper operation. All functions check ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Charlotte, North Carolina 28269

Vincent O.

Job Details: 10/13/2023

"Found e5 thermistor error. Tested and verified proper operation of motor, fan, bin sensor, and fill. All check ok. Verified proper temps. Unit will need new ice maker. Tech does not have part on truck. Ordering ice maker. ; ordrng 1 W11658802 (Icemaker)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Holden, Massachusetts 01520

Angel R.

Job Details: 10/13/2023

"Reset ice maker, motor is turning. Customer has not heard the valve fill, checked valve for proper voltage and it is ok. Will order new ice maker fill valve as well as inlet.; rqstng P&A on 1 5304519215 (Valve) and 1 5304519149 (Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Holden, Massachusetts 01520

Angel R.

Job Details: 10/13/2023

"Checked connections at junction box and all ok, power going into unit. LED indicator on control is not on, UI is not responsive. Will order new control and UI.; rqstng P&A on 1 W11672039 (Control) and 1 W11632709 (UI)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF6B

Near Southampton, Massachusetts 01073

Chris B.

Job Details: 10/13/2023

Complaint that the unit would not stop running. Found error codes i30 and iF0. Found dried out soap residue under the sump pump of leaking water. Quoted parts and labor. Customer will want to think about it and will get back to us. Mentioned to the customer they have 7 days to waive the trip fee into labor. Collected trip fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 10/13/2023

Replaced part and unit running normal. New unit cycled and called for water properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 10/13/2023

"Found compressor seized and not pumping. Tapped system and found no Freon. Unit has leak. Order and replace compressor and evaporator. ; ordrng 1 W11546692 (Evap.), dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Mooresville, North Carolina 28115

Robert A.

Job Details: 10/13/2023

"Cx complaint that the unit is not working at all. I inspected the unit to confirm the complaint. I found the UI. It responding at all. I checked power at the control (40v). I checked the terminal block and found the black wire loose. I secured the wire and tested the unit for the cx. It started then shut off a few seconds into the cycle. I cycled the power again, it did the same.The unit needs a new control board to resolve the issue. Im marking the part for the return visit.; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Charlotte, North Carolina 28270

Jeff L.

Job Details: 10/13/2023

Found bad doors due to factory material failure. This is a factory defect. Need to Replace all 3 doors advised customer to inspect doors once they arrive then call our office to schedule Part#W11661560Part#;W13107887sqPart#12977880sq; ordrng 1 W11661560 (Door) and 1 13107887SQ (Door) and 1 12977880SQ (Freezer door)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/13/2023

"Checked and found lid locked and no response from any inputs. Will not power on or enter diagnostics. Checked incoming power, good. Has power through filter and to board. Needs control and possibly UI. Quoted customer for repair and saved estimate. Customer declined repair. Collected for service call on ck# 6089"

We serviced a

LG WASHER

Model WM2650HWA

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 10/13/2023

Replaced valve unit ran and checked ok Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Troutman, North Carolina 28166

Robert A.

Job Details: 10/13/2023

Cx complaint that the unit makes a loud rattling noise while it cools. I inspected the unit to confirm the complaint. I found the noise coming from the air grill making contact with the sheet metal evap cover. The air grill clip has a separated and needs to be replaced. Im ordering the part for the return visit.; ordrng 1 WPW10175909 (Air grill)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Troutman, North Carolina 28166

Robert A.

Job Details: 10/13/2023

"Cx was not home. They are out of town, the appt needs to be rescheduled. I did not diagnose the unit.; dspstn on spec-tagged invntry: 1 W11546681 HARNS-WIRE"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Springfield, Massachusetts 01103

Mike K.

Job Details: 10/13/2023

"Unit will not go into diagnostics. When attempting to stay cycle the door locks, but nothing else. Cannot access unit with dryer on top. Service pointer shows connector/control as issue.Quoted for control/labor and instructed the dryer would need to be removed and unit out of closet for us to work on.Imani is one who let me in and who I quoted. She approved and said they have a corporate account? And are billed separately.I did tell her we would need the dryer off of unit and washer pulled out to be accessible on return.; ordrng 1 W11616491 (Timer/control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WHD130PAHS2

Near Springfield, Massachusetts 01103

Mike K.

Job Details: 10/13/2023

"Unit was unresponsive on arrival. Unplugged/plugged in and unit responding normally. Unit drained, filled and went into wash when tested. Verified upper and lower spray arm movement.Tested second time and again operated properly.Went into diagnostics5-1 only error in history. Door stuck open will generate error if door not closed with 4 seconds of starting cycle.Tested door multiple times and operating as normal.Reboot seems to have restored unit operation. Cs to monitor.Imani is who let me into unit. Explained finding and service call only due. She approved and said they have corporate account and are billed.Left as follow up required for billing only. Job is complete at this time ; O-emld tckt"

We serviced a

GE WASHER

Model HTWP1400F1WW

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 10/13/2023

Replaced knob and tested selecting and starting cycles. Operated properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mount Ulla, North Carolina 28125

Robert A.

Job Details: 10/13/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11239857 BELT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Plymouth, Connecticut 06786

Ruben C.

Job Details: 10/13/2023

7737552691 called techline have determined top freezer mullion is not straight causing moisture to condense on top of freezer gasket per techline putting unit into review beyond our repair left seal with cust

We serviced a

GE DISHWASHER

Model GDF530PGM5WW

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 10/13/2023

"Unit door was not closing, not screw into top and moving around, secured unit to counter top ( it had one screw in just not the second) once secure was able to get door square and unit closing fine. Ran test cycle and operating properly. Answered cs questions on how to use unit, different cycles."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Fort Mill, South Carolina 29707

Jeff L.

Job Details: 10/13/2023

Replaced icemaker because the other one would not cycle. Unit ran and checked okCall complete

We serviced a

SAMSUNG WASHER

Model WA44A3405AP/A4

Near Brockton, Massachusetts 02302

Aimee

Job Details: 10/13/2023

"Found box to mtr damaged found after installed the connector to harness broken and cant hook up power .Backs out . Also found that need to order a new drive pully bent trying to tighten the belt.; ordrng 1 DC96-01361A (Drive pully) and 1 DC31-00080B (Mtr), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Willington, Connecticut 06279

Amanda R.

Job Details: 10/13/2023

"Unit froze for less then a week freezer temp today at 20 ff temp at 37 not freezing anything low side at zero high side at 220 amp draw less than one called tech support recommended flushing unit with 140psi nitrogen replacing filter dryer which will need extra tubing to attach to capillary tube sr 7737554648 ; ordrng 1 876765 (Piping), rqstng P&A on 1 WPW10507886 (Compressor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Fort Mill, South Carolina 29715

Jeff L.

Job Details: 10/13/2023

Found fridge working properly no noise I checked all moving components I. The back of unit and all was good and tight nothing loose. Fridge was in defrost when I arrived I kicked it out and unit started with no noise. Advised customer to call back if needed. No problems at time of visit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Farmington, Connecticut 06085

Chuck M.

Job Details: 10/13/2023

Customer complaint is that control panel is peeling again. Inspected and found dishwasher does not have a tub shield Ordered tub shield and another control panel. P&A. Advised customer that water temperature should be at 120 degrees. ; rqstng P&A on 1 W11460909 (Console) and 1 W11579564 (Tub Shield)

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS20

Near Woodstock, Connecticut 06282

Amanda R.

Job Details: 10/12/2023

Replaced lower oven front panel for door

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Northbridge, Massachusetts 01534

Angel R.

Job Details: 10/12/2023

"Ran diagnostics found no error codes, called tech line to help diagnose. Found outlets around the kitchen linked together with range. Elements tested ok against chassis also control seems ok. Al functions are ok in range other than breaker tripping during bake. Suggested calling an electrician to isolate 240 outlet for range."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS04

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/12/2023

"Techline SR#7737537114. Inspected and found 4.36 ohms thru thermistor and shows out of specs, and techline wants ui panel board replaced. Will order parts and return.; ordrng 1 WPW10746274 (Ui panel board) and 1 WPW10224292 (Ff control harness w/thermistor), dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A301

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/12/2023

"Inspected and found heater broken and idler worn out, replaced and cycled tested fine.; used 1 DC97-14486A (ELEMENT), and 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 10/12/2023

"Inspected and found ice maker no longer functioning, will order and return.; ordrng 1 W11455232 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 10/12/2023

"Installed parts listed and cycled, no longer hearing any noise, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC700HPS04

Near Catawba, South Carolina 29704

Jonathan J.

Job Details: 10/12/2023

"Complaint making ice dispensers, but ice will not fall through the shoot. I found shoot motor was disconnected. I reconnected ice chute door motor to user interface tested operation snow additional issues found is dispensing ice perfectly fine now dropping ice into cup and dispensing water. both hole cubes and crushed cubes are working perfectly fine. No cooling issues. Found either everything working normally."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB04

Near Manchester, Connecticut 06042

Chuck M.

Job Details: 10/12/2023

Installed bulb and tested. Showed customer it works. ; dspstn on spec-tagged invntry: 1 W11602886 LED MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Brockton, Massachusetts 02302

Aimee

Job Details: 10/12/2023

Steamed and stalled new fan on fridge evaporator Secured thermistor with zip tieCompleteAdvised Cust has been a on going repair advised to call Cust service at whirlpool

We serviced a

IKEA MICROWAVE

Model IBMS1455DS01

Near Windsor, Connecticut 06095

Chuck M.

Job Details: 10/12/2023

Customer complaint is that button on microwave does not work. Inspected and found button holder is broken. Ordered button holder. ; ordrng 1 W11116990 (button)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 10/12/2023

Found arcing at filter board. Order and replace filter and power cord. Advised customer to not use. ; ordrng 1 WPW10531156 (Filter board) and 1 W10708076 (Cord)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 10/12/2023

Installed new harness and pump. Tested and verified proper operation. Unit is draining properly. All functions check ok.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Kings Mountain, North Carolina 28086

Ryan S.

Job Details: 10/12/2023

"Number doesnt work, went to address and lady at home doesnt have whirlpool oven with that model and doesnt have a service call."

We serviced a

KITCHENAID COOKTOP

Model KSEG700ESS6

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/12/2023

"Came to install new glass door, unit is a new build and door was broken. Took pictures. Replaced glass door pre id. Reassembled, unit was not installed yet so took pictures."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 10/12/2023

Installed new harness. Tested and verified proper operation. Unit draining properly. All functions check ok.

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/12/2023

"I replaced main controls, both upper and lower oven, tested operations of ovens new issues found all elements are working properly in each oven convection fan motors, working perfectly. No further issues found no error codes and fault history after testing ovens, and allowing them to both achieve preheat of 350?."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/12/2023

"Complaint washer making a horribly loud noise so loud neighbors across the street can hear it. I found cam teeth have broken off actuator arm also broken I found drive belt was extremely stretched also causing a chirping noise I replaced cam actuator and drive belt I performed a Dlms calibration cycle and diagnostics cycle I tested operation quick wash no additional issues found at this time with washer. ; used 1 W10721967 (CAM KIT), 1 W10913953 (ACTUATOR), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/12/2023

Completely gaskets are thick at the top skinny at the bottom of doors fridge runs all the time compared to old Frigidaire model. I found -1.3 degrees is freezer 37.1 degrees in fresh food section upon arrival no snow or frost build up inside of refrigerator or freezer gasket thickness between top and bottom of doors is normal to be different thicknesses. Cannot duplicate or find any issues with model at this time if we come back and cannot find any problems customer is responsible for payment of diagnostics fees and labor rates. Quoted to customer today of 129 diagnostics and or 299 labor. File number 7737540568 whirlpool. No problems per whirlpool tech line with unit today.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 10/12/2023

Dishwasher not cleaning. Ran test and found 120vac at motor but very hot and intermittently working needs new.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Simsbury, Connecticut 06070

Chuck M.

Job Details: 10/12/2023

"Customer complaint is that washer is noisy at end of cycle. Inspected and found gear case is not going completely into gear causing grinding noise. Ordered gear case, wash plate, cam and belt. ; ordrng 1 W11449840 (Gear Case) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11510461 (Wash Plate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 10/12/2023

"Replaced torn gaskets, steamed to even out wrinkles, verified making good seal. Advices cs to leave doors closed for afternoon to allow to reform gaskets.; dspstn on spec-tagged invntry: 2 W10830055 DOOR GASKET"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 10/12/2023

Customers complaint is water leaking from filter area. Found evap fan blocked with ice causing poor cooling. Thawed and cleared ice unit now cooling l. Reinstalled filter and found no leaks.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Charlotte, North Carolina 28269

Vincent O.

Job Details: 10/12/2023

"Found buzzing noises from compressor due to compressor out of Freon. Solid leak from condenser. Hear hissing immediately upon plugging unit in. Unit unplugged upon arrival. Plugged unit in and verified noise. Loud buzz from compressor. Unplugged and verified hissing continues from condenser until pressure is gone. Order and replace condenser. ; ordrng 1 W11548259 (Condenser), dspstn on spec-tagged invntry: 1 LINEARGUAGES OIL-LESS"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 10/12/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Farmington, Connecticut 06032

Ruben C.

Job Details: 10/12/2023

Replaced timer but support for timer broke off not being held by screw put some silicone to hold in place advised cust to let silicone cure for 24 hours gave cust price for new panel if she calls within 7 days only charge for panel part number is We03x24548 152.98 plus tax

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Canton, Connecticut 06019

Ruben C.

Job Details: 10/12/2023

Replaced ice maker and seal ice maker called for water normally tested normal advised cust to allow 24 hours for ice production

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC3

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 10/12/2023

Replaced control and facia tested operation normal ran regular normal gas stayed on diagnostics normal

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 10/12/2023

"Washer makes loud abnormal noise. Noise coming from cam not engaging properly. Found oil dripping from gearcase. Needs new gearcase, cam, and actuator. ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W10721967 (Cam kit) and 1 Xtratime (Xtra time)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 10/12/2023

"Installed gear case, cam and belt. Tested and washer checked ok. ; used 1 W10721967 (CAM KIT), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hartford, Connecticut 06120

Chuck M.

Job Details: 10/12/2023

Installed control and tested. Washer checked ok. Showed customer it works.

We serviced a

MAYTAG WASHER

Model MHN30PDCWW0

Near Hartford, Connecticut 06114

Chuck M.

Job Details: 10/12/2023

Installed control and tested. Washer checked ok. Spinning at high speed.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 10/12/2023

Customer complained unit keeps dropping time. Upon arrival and found multiple f6e0 errors. UI and acu have been ordered twice already. Found no issues with power and found continuity through harness from hmi to acu. No issues with power and power to unit is proper 240v. Called techline. Informed techline of parts being replaced and dates. Techline said there is a new update fixing clock issues. Service pointer w11437808 that being we need To replace Ui again if they cant get Wi-Fi and replace harness to Ui from acu. Which techline said part is Signal Harness and gave part number. Sr#7737540689 .ordering UI panel and signal harness. Scheduled return call for 10-17-23 am. ; ordrng 1 W11315989 (Signal harness) and 1 W11428561 (UI panel)

We serviced a

MAYTAG RANGE

Model MGS8800FZ5

Near Wolcott, Connecticut 06716

Ruben C.

Job Details: 10/12/2023

Checked unit found gas valve is not opening for either broil or bake getting voltage at valve ordering valve and control; ordrng 1 W10861656 (Gas valve) and 1 W11620674 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near West Brookfield, Massachusetts 01585

Chris B.

Job Details: 10/12/2023

Complaint that the unit is not heating properly. Found bad thermal fuse. Replaced part and unit running normal. Great heating. Mentioned to the customer to have the venting cleared out and the dryer was left unplugged because the customer was going to clean the venting and the area behind the dryer.; used 1 279816 (THERMAL KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Holden, Massachusetts 01520

Chris B.

Job Details: 10/12/2023

Complaint that the unit is not heating properly. Found loose connection. Adjusted the lines and dishwasher running normal. Found 14ohms on the control board side for the heating element and 120v on the control board for 2 seconds during the wash cycle.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Worcester, Massachusetts 01609

Chris B.

Job Details: 10/12/2023

"Complaint that the unit is not cycling through correctly. Found error codes F9E1, F5E1 and F3E1. Found drain wire broken off and crossed load to neutral causing control board not sending proper voltage. Will order parts for a return visit. ; ordrng 1 W11376227 (Lower Harness Wire) and 1 WPW10276397 (Drain Pump) and 1 W11188527 (Control Board)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Waterbury, Connecticut 06704

Ruben C.

Job Details: 10/12/2023

Replaced timer ran cycle timer turned off on its own tested normal

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Worcester, Massachusetts 01609

Chris B.

Job Details: 10/12/2023

Complaint that the unit is not cycling through correctly. Found along Fill error code. Found hot water valve closed. Mentioned to the customer to have both valves opened. Cycled Diagnostic Test and washer running normal. No issues found.

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW3

Near Worcester, Massachusetts 01604

Chris B.

Job Details: 10/12/2023

Replaced part and unit running normal. Gas valve opened properly on all settings.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW2

Near Worcester, Massachusetts 01604

Chris B.

Job Details: 10/12/2023

Replaced all parts and unit working normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 10/12/2023

Replaced part and unit working normal. No damages on the door and it fitted correctly.

We serviced a

AMANA OVEN

Model AGR5330BAS3

Near New Britain, Connecticut 06051

Ruben C.

Job Details: 10/12/2023

Checked unit found door hinge was not in place door must have bee n pulled up reinstalled door tested operation normal

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 10/12/2023

"Tested unit and found washer would start a cycle then go right to done never filling or sensing, ran a diagnostics cycle and found unit erroring out f7e1 Tachometer missing or wrong signal checked actuator and found not shifting to move unit into a cycle. Replaced actuator and recalibrated unit ran a wash cycle and all operations are now working to factory specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 10/12/2023

"Tested washer and found unit would come on and just sit never moving drum to sense a cycle, ran a diagnostics and found error F6e3 no communication between acu and mcu ran step 12 in diagnostics and found unit filling but never sensing, checked control and found all connections good control is faulty not sending power to motor will order new touch panel and main cntrl. Parts tentative p/a ; ordrng 1 W11322903 (Cntrl) and 1 W11319991 (Touch panel)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 10/12/2023

"Tested unit and found washer would fill and wash properly but never spin clothes out at end of cycle leaving them wet, ran a spin and checked drain pump found drain pumping weak and running hot, removed drain and found impeller full of water. Replaced faulty drain pump and ran a wash cycle, unit is now was(ing and draining to factory specs ; used 1 W10876600 (DRAIN PUMP) from stock"

We serviced a

KITCHEN AID DISHWASHER

Model KDFE104HWH1

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 10/12/2023

"Tested unit and found machine would not drain water at end of cycle ran a drain and found pump just buzzing, removed drain pump and found glass in pump causing no drain, removed glass and unit is now draining and operating to specs"

We serviced a

MAYTAG DRYER

Model MED6630HW2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 10/12/2023

"Ran dryer due to unit making a thumping rattling noise and found noise coming from right hand side of unit, removed front and found felt seal had been curled up causing dum to thump when going over rollers, adjusted and fixed felt seal to stop noise let unit run and all operations are now working to proper specs"

We serviced a

KITCHENAID REFRIGERATOR

Model KTRP22EMBT03

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 10/12/2023

"Checked over fridge and found water filter stuck in unit and not coming out for customer, removed filter and found burr on connection removed burr and replaced filter with new ran water and all operations are now working to specs"

We serviced a

WHIRLPOOL DISHWASHER

Model JDB8200AWS0

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 10/12/2023

Dishwasher not stating. Light blinks like door open. Door switch is good. Needs new control. ; ordrng 1 W10473198 (Control)

We serviced a

GE RANGE

Model JS645SL5SS

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 10/12/2023

"Unit has been popping breaker when multiple burners and stove on or even when single burner is on for an extended time.Cs had replaced plug and house 240 outlet and had seen plug melted at outlet. Verified voltage and install looos good, verified voltage again at terminal and all good.Ran oven bake set to 350, popped breaker <5 minutes in, temp on display was around 120.Opened control and no burn/ scorching or signs of damage to control or switches, wiring all looks good.Verified with cs that it would pop breaker using stove alone or using a single burner alone. 50 amp breaker and not hearing any crackling or visible wear.With bake use or burner use causing breaker to pop and only after several minutes of use with no damage found, it is possible that failure is a weak breaker.Advised cs that service call is good for 30 days."

We serviced a

WHIRLPOOL REFRIGERATOR

Model FRT18B5AW5

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 10/12/2023

"Rf not cooling, found evap clogged with frost, put into defrost and not working, found open defrost thermostat. Timer did advance out of defrost.Quoted for thermostat and labor discounting service call already collected. Approved, collected balance via cc.; ordrng 1 5303918202 (Defrost thermostat)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 10/12/2023

"Unit under 1yr warranty per service bench.Complaint of not cleaning . Ran test cycle and unit fills. Wash motor not running, cancelled and drains fine.Replaced sump assy and unit operating properly.; used 1 W11025157 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 10/12/2023

"Replaced compressor (tested with old inverter before installing), leaking in vacuum test) all joints checked good. Put under pressure with nitrogen and bubble checked all joints, can hear leak coming from condenser. Line broke pulling condenser out. Assuming that was area of leak line is rusted under paint.Ordering condenser. 2x jobOffice to contact cs to schedule return; ordrng 1 W11548259 (Condenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 10/12/2023

"Cs says it has been cooking better since last visit. Replaced right gasket, again cut was a little off on flaps as compared to original, but was able to mount and steam wrinkles out. Door sealing be advised to keep door closed remainder of evening. Also replaced ui board. Unplugged/plugged unit in and compressor came on."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near West Springfield, Massachusetts 01089

Roger R.

Job Details: 10/12/2023

Found unit noisy when compressor shuts off and system rebalances. Informed customer of normal noises and also added sound dampening to evaporator capillary tube. 212643; used 1 212643 (SEALER-GUM) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near West Springfield, Massachusetts 01089

Roger R.

Job Details: 10/12/2023

Installed new vent assembly and tested all okay.

We serviced a

MAYTAG WASHER

Model PAV2300AWW

Near Springfield, Massachusetts 01129

Roger R.

Job Details: 10/12/2023

Unit okay no work performed JK TO HANDLE TICKET

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Oxford, Massachusetts 01540

Angel R.

Job Details: 10/12/2023

"Found open ground in fridge outlet, also not isolated for fridge. Customer is having an electrician come out this weekend to update electrical in the house. Also control board not responsive, tested thermistor through harness and tested ok. Will order new control and advised customer problem with outlet needs to be resolved.; ordrng 1 W11613298 (Control boc)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Sutton, Massachusetts 01590

Angel R.

Job Details: 10/12/2023

"Ran quick wash and found no leaks, did notice some corrosion on one side of drain pump as well as suds stains there. Will order new pump.; rqstng P&A on 1 W10919003 (pump-water)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ3

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 10/12/2023

"I installed the ordered magnetron. The unit is still not heating. Im ordering a transformer, capacitor and diode for the return visit.; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10836753 (Transformer), dspstn on spec-tagged invntry: 1 WPW10693025 MAGNETRON"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Shrewsbury, Massachusetts 01545

Angel R.

Job Details: 10/12/2023

Corrected thermistor placement and installed new drip pan after steaming out frost. Tested ok.; dspstn on spec-tagged invntry: 1 W11457241 PAN-DRIP

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