We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Enfield, CT 06082
Gary V.
Job Details: 01/11/2024
"Inspected and found rt side upper door seal torn, will submit estimate and call for return date.; rqstng P&A on 1 W10830274 (Ff door seal)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 01/11/2024
Installed all new parts ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR and 1 WPW10006384 BELT
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 01/11/2024
Bulb burnt out in freezer. Customer had new bulb but cant take cover off. Removed cover and customer replaced bulb all checks ok. ; dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH and 1 W11518235 LED BULB
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near York, SC 29745
Mitch H.
Job Details: 01/11/2024
"Removed and replaced microwave door interlocks. Tested microwave, light working correctly. Microwave heating and operating properly."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mansfield, CT 06250
Amanda R.
Job Details: 01/11/2024
Customer canceled when calling for eta arrival
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Sterling, CT 06354
Amanda R.
Job Details: 01/11/2024
"Convection fan getting 120v not running reps,fed motor tested on air dryer running normally"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Simsbury, CT 06070
Mike K.
Job Details: 01/11/2024
"Unit not starting, light on. Found broken door switch. Quoted for switch/labor. Approved. Replaced door switch. Unit operating properly. Verified heating and decent air flow.; used 1 WPW10569603 (DOOR SWITCH) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near York, SC 29745
Mitch H.
Job Details: 01/11/2024
"Removed and replaced control and socket. Plugged microwave back in. Display now working. Tested microwave, heating and operating properly. Tried to turn light on, heard unit arc. Dropped bottom panel and found wire to socket pinch and contacting against cabinet. Blew light control on board. Microwave still working. Reordering board.; ordrng 1 W11552018 (Control), dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC , used 1 W10210871 (Socket) from stock"
We serviced a
LG DRYER
Model DLG2302R
Near South Hadley, MA 01075
Chris B.
Job Details: 01/11/2024
Replaced all parts and dryer running normal. No more noises.
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Enfield, CT 06082
Gary V.
Job Details: 01/11/2024
"Inspected and found Gearcase worn out, needs Gearcase replaced, quoted and he will call."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Waterbury, CT 06704
Jimmy R.
Job Details: 01/11/2024
"Tested dryer and found unit not heating and not running checked power supply and found black power wire at terminal block burnt off from loose terminals, replaced terminal block and cut out bad wiring reconnected and ran dryer. Checked all operations and unit is now working to proper specs ; used 1 279320 (Terminal block) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near New Britain, CT 06053
Chuck M.
Job Details: 01/11/2024
Customer complaint is that refrigerator was not keeping temperature. Inspected and found run capacitor missing. Replaced and tested. Unit is working. ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Bristol, CT 06010
Chuck M.
Job Details: 01/11/2024
Customer complaint is that dishwasher did not wash. Ran diagnostics and found error code F4e3 wash motor not running. Found wash motor receiving voltage but not running. Replaced wash motor from T/S and tested. Showed customer it works. ; used 1 W11665769 (MOTOR/SUMP) from stock
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Burlington, CT 06013
Chuck M.
Job Details: 01/11/2024
Customer complaint is that washer makes a knocking noise. Ran washer and found pipes are hammering. Explained inlet valve is opening and closing quickly causing hammering because of water pressure. Explained to customer that there are water regulators that reduce hammering. Explained washer is energy efficient and uses less water but adds water throughout cycle as needed.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Mint Hill, NC 28227
Jeff L.
Job Details: 01/11/2024
Replaced control and ignitor unit preheated to 350 degrees without kicking off unit ran and checked ok. Call complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Canton, CT 06019
Mike K.
Job Details: 01/11/2024
"Unit has water in unit, will not drain. Motor humming but not draining. According to service bench drain motor has 10yr warranty part only.Quoted for labor, accepted. Replaced drain pump and tests fine. Unit does have a lip in flooring that makes accessing legs difficult to raise enough to pull out unit.; used 1 W11497943 (DRAIN PUMP/W CHOPPER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Farmington, CT 06032
Mike K.
Job Details: 01/11/2024
"Blown fuse on l1 line to control, tested wiring and did not find any shorts, replaced fuse and unit operating."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bloomfield, CT 06002
Mike K.
Job Details: 01/11/2024
"Complaint of unit not getting clothes clean.F0e5, off balance load,only error in history, cleared. suspension tests good.Recalibrated unit and the ran self diagnostic test. Lower assy visual inspection found gear case has leaked oil, cam/belt coated.Ordering gear case assy, Washplate/agitator, cam and belt. 2x timeOffice to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 W11454734 (Gear case assy) and 1 W11239857 (Belt) and 1 W11550891 (Agitator) and 1 W10752187 (Screw) and 1 W10721967 (Cam), ordrng 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Bloomfield, CT 06002
Mike K.
Job Details: 01/11/2024
"Unit stopped mis cycle full of water, has not run since. F9e1 long drain only error in history. Checked drain pump and harness was repaired previously, move wires and drain pump operating. Ordering harness. Office to contact cs when part comes in with authorization to schedule return.; rqstng P&A on 1 W11569161 (Harness lower)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Bloomfield, CT 06002
Mike K.
Job Details: 01/11/2024
"Replaced broken cooktop, burners tests fine. Payment precollected"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near West Hartford, CT 06117
Mike K.
Job Details: 01/11/2024
"Complaint of burning smell and not cleaning well, was a little something burned at the heating element, cleared. No errors in history. Ran diagnostic cycle.Completed cycle. Ran normal cycle. Some soap build up, ran several times to clear. Not getting spray arm movement.No major blockage seen, filter was dirty and cleaned, tested again, same. Can hear water coming out mid level spray arm, but not spinning. Removed and cleaned spray arm, build up inside, cleared and spray arm now spinning. Ran for a bit then stopped spinning, removed more from spray arm, but is clogging internally. Other spray arms also clogged. Quoted for spray arms/labor. Denied. Trip covered by wp"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Hartford, CT 06108
Mike K.
Job Details: 01/11/2024
"Unit not running, f5e4, lid not opened between cycles, F8e1 long fill, errors in history. Lower inspection found belt off, no shield on unit. Reinstalled belt and ran diagnostic cycle, went through fine.Attempting to start cycle and will not start, blinks sense, lights cycle when holding down start, but does not begin.Ordering shield/screws, belt, cam for belt coming off.Ordering lid lock for error code, may not be sensing lid closed.Ordering control, harness as complained was skipping sense and going straight to complete.Office to contact when parts come in with authorization to schedule return ; rqstng P&A on 1 W11643701 (Harness assy) and 1 W11409708 (Shield) and 1 W11513248 (Lid lock) and 1 W11513246 (Control), ordrng 2 W11573574 (Screw)s and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Charlotte, NC 28227
Jeff L.
Job Details: 01/11/2024
Replaced parts ordered by previous tech unit ran and checked ok. There was no core reminder with control board but it does have a green label so returning it as coreCall complete ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Charlotte, NC 28270
Jeff L.
Job Details: 01/11/2024
Replaced all parts ordered by previous tech unit ran and checked okCall complete
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, NC 28270
Jeff L.
Job Details: 01/11/2024
Found one of the sensors broke off from the wire inspected harness it is in good shape just need the 2 sensors. Will return 1-18-24 pm(2) temp sensors Part#WP3387223; ordrng 2 WP3387223 (Touch sensors)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Charlotte, NC 28216
Ryan S.
Job Details: 01/11/2024
"Returned to install gasket, installed gasket. Verified proper operation."
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Denver, NC 28037
Ryan S.
Job Details: 01/11/2024
"Customer complained unit left side oven door light coming on and off, and not heating properly. Found door switch on the right side oven bad. Ran unit and found all elements coming on. Ordering door switch. Scheduled return call for 1-17-23 am. ; ordrng 1 W11029221 (Door switch)"
We serviced a
GE WASHER
Model GTW330ASK2WW
Near West Springfield, MA 01089
Roger R.
Job Details: 01/11/2024
"Installed new drive belt and tested unit, all okay now unit washes and spins properly."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near East Longmeadow, MA 01028
Roger R.
Job Details: 01/11/2024
"Checked both bake element and broil elements work. No error codes in system. temperature off by more than calibration will correct. Replaced oven sensor. Checked calibration in control and was set to factory settings and I did not adjust setting. Also found both right side burner control knobs had inserts stuck on shaft and not in knobs correctly. Reset both knobs as well. ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT , used 1 WPW10181986 (SENSOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model GHW9200LW0
Near Springfield, MA 01119
Roger R.
Job Details: 01/11/2024
"Found door latch not functioning. Quoted for new latch and labor. Installed new part and checked, okay now."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF530PGM0WW
Near Ludlow, MA 01056
Roger R.
Job Details: 01/11/2024
"Installed new main board, Power harness, UI panel and lower wash arm. All checks okay unit working properly now."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Farmington, CT 06032
Chuck M.
Job Details: 01/11/2024
"Customer complaint is that washer would not fill. Ran diagnostics and found error codes F7e5 shifter fault. F0e5 off balance loads. F2e1 stuck key. Ran manual test cycle and washer filled and agitated but would not spin. Inspected underneath and found rotor worn and gear oil leaking. Quoted customer for gear case, slider and clutch. Motor under 10 year warranty. Customer will buy new."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near West Hartford, CT 06107
Chuck M.
Job Details: 01/11/2024
Arrived to diagnose refrigerator. Unit is in the garage. Informed customer that unit will not cool properly under temperature conditions. ; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS4
Near West Hartford, CT 06107
Chuck M.
Job Details: 01/11/2024
Customer complaint is that dishwasher upper rack adjuster broke. Confirmed and replaced left side adjuster from T/S and tested. Showed customer it works. ; used 1 WPW10546503 (ADJUSTER) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model KODE500EBS20
Near Wolcott, CT 06716
Jimmy R.
Job Details: 01/11/2024
"Customer had been using oven and Oven shut down and would not turn back on for two days then control came back on and started working, went threw entire harness and checked power supply lines found connections ok and unit receiving 240v checked mowing controls and all connections are good noticed some white markings on controls. Replaced both upper and lower main controls checked cooling fans wile heating to 350 and air flow is perfect , let unit get to temp on both ovens and no error message. Unit is working to specs customer is going to run oven if any issues she will be calling customer service"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Wolcott, CT 06716
Jimmy R.
Job Details: 01/11/2024
"Ran washer threw a test cycle and found when unit would go into a spin it would make a squealing noise found noise coming from under unit. Checked belt and motor and found when ramping up for a spin belt would slip making the noise and not spinning out clothes, removed belt and replaced with new recalibrated machine and ran a wash cycle. All operations are now working as designed ; used 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Lancaster, SC 29720
Jonathan J.
Job Details: 01/11/2024
Complaint support is broken. I found support on both sides is fractured. I found drive motor has fracture in it. I found tub has been collapsed on right hand side corner to a point where the spray arm can no longer spin properly unit has never been connected or installed still in garage. Ordering tub both supports and drive motor assembly. Customer to call our office when parts tub specifically comes in after inspecting for dents or damage ; ordrng 1 W11409865 (Tub) and 1 W11679658 (Support) and 1 W11679657 (Support) and 1 W11416363 (Motor assembly)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Cheshire, CT 06410
Jimmy R.
Job Details: 01/11/2024
"Ran air fryer and found when convection fan came on unit would rattle and bang then stop when fan shut off, checked fan and noticed it wobbling removed fan and found motor shaft bent causing fan motor to make noise and wobble. Will order new convection fan and motor ; ordrng 1 W11582241 (Fan motor) and 1 W11548753 (Fan blade)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Lancaster, SC 29720
Jonathan J.
Job Details: 01/11/2024
"Complaint unit not making ice. I found two places on the wiring harness, going into the door and at the icemaker where attaches are both broken. Unit will need new door to fix. No additional issues found with cooling at this time. Everything else is working valve installed tested no additional unit dispensing water with no issues; ordrng 1 W11390104 (Door ss fc)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 01/11/2024
Complaint washing machine will not turn on lid will not unlock. I found control has failed leading to issue. No flashing light on control or nor user interface. customer declined repair is going to look at replacement options instead. I found resistance of drain pump. Motor is a little on the high side could be what caused control board failure.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lancaster, SC 29720
Jonathan J.
Job Details: 01/11/2024
Complaint washing machine time keeps jumping sporadically. Unit taking longer than what the timer says to wash. Vibration still. I checked suspension rods. I checked tub assembly. I checked control. No error. Codes on control. I checked level of machine. Machine is level cannot duplicate. I suspect flooring issues or loading issues are cause of complaint. ; dspstn on spec-tagged invntry: 1 W11400681 CNTRL-ELEC
We serviced a
KITCHENAID WINE CELLAR
Model KUWL214KSB00
Near Fort Mill, SC 29715
Jonathan J.
Job Details: 01/11/2024
Complaint not cooling I found evaporator is flooded with compressor oil unit sounds like gurgling running water when compressor is turned on unit will need evaporator and compressor to fix as well as purged with nitrogen. 7738219087 I called KitchenAid directly found desiccant beads and filter dryer show science of contamination in the system submitted images. No additional issues found unit declared nonrepairable by manufacture. Due to contamination.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Kssc42qts00
Near Fort Mill, SC 29715
Jonathan J.
Job Details: 01/11/2024
Complaint not dispensing water from door will not dispense in diagnostics will not click relay but ui light does come on when door paddles are pressed unit will need main control and ui and digital valve to fix. Customer stated they used to be able to turn breaker off for a period of time and then everything would work. I tested just to confirm cycling power does nothing anymore. Office to call customer when parts come in.; ordrng 1 W10789107 (Control) and 1 W10876668 (Valve) and 1 WPW10151236 (Door ui assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM00
Near Fort Mill, SC 29715
Jonathan J.
Job Details: 01/11/2024
"Complaint last two weeks unit has not been keeping ice cream frozen. Everything else is still frozen except the ice cream. I found unit is located in the garage and garage is not climate controlled. I found evaporator when compressor is running, is producing a full frost pattern with no issues. Refrigerator is rated at a minimum operating temperature of 65? And a maximum of 94?. With these colder temperatures reaching down in the 20s the past couple weeks unit cannot keep up as the temperature sensors are located in the fresh food zone section. When the fresh food section is at temperature unit is designed to stop cooling causing ice cream to melt. No additional issues found, customer needs to put heaters in the garage and climate control garage for the specific model of refrigerator ; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Woodstock, CT 06281
Amanda R.
Job Details: 01/11/2024
Replaced all parts tested starting normally ; dspstn on spec-tagged invntry: 1 W11550891 AGITATOR
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS01
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 01/11/2024
Complaint smell gas only while cooking I took unit apart pressure tested pipes and valves in on position Low flame and hi flame as well as medium flame is great cannot smell any abnormal odors during combustion only by it not being ignited do I smell gas I suspect burner caps not being installed on burner flame spreder is cause of odor or teflon cooktop protector. No parts needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Meriden, CT 06450
Jimmy R.
Job Details: 01/11/2024
"Ran unit and found filling with water but not washing, canceled out unit and drain is operating ran a diagnostics cycle and found errors 4-3 wash motor not running, 7-1 no heat let unit run threw a Self test and no wash motor, checked voltage and 120v is being supplied to motor unit is going to need a new sump&motor will order. Parts are out of stock advised once in we would call for return visit ; ordrng 1 W11613479 (Sump&motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Meriden, CT 06450
Jimmy R.
Job Details: 01/11/2024
"Checked over unit and found front panel of machine where vent is located starting to rust around vent checked for other spots and found rust on sides of panel also, tried to remove rust but panel is pitted rust is all the way into stainless. Unit will need new front stainless panel ordered advised once in we would call for return visit part was a special order ; ordrng 1 W11461688 (Panel stainless)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cheshire, CT 06410
Jimmy R.
Job Details: 01/11/2024
Installed new manifold and spray arm ran machine thew a wash cycle and unit is now washing middle rack and all operations are working to specs
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Charlotte, NC 28270
Jeff L.
Job Details: 01/11/2024
Found tub and all parts are good customer was not aware how the unit operated. Unit ran and checked okCall complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Charlotte, NC 28226
Jeff L.
Job Details: 01/11/2024
SR#7738217022 spoke with (Brandon) I was told to replace door hinges. I also took pics of damaged UI and door panel on upper left by handle has significant dent in it.I am ordering left and right hinge for repair. I also noticed when I opened the door that the upper basket came rolling forward looked at installation and top of dishwasher is leaning forward. The unit needs to be leveled when returning to replace parts. Rescheduled for 1-17-24 amPart#W11612302Part#WP8534853; ordrng 1 W11612302 (Door hinge) and 1 WP8534853 (Door hinge)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Pineville, NC 28134
Jeff L.
Job Details: 01/11/2024
Replaced UI unit set time and operated normal. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Putnam, CT 06260
Amanda R.
Job Details: 01/11/2024
Lasted three months since last repair and freezer not defrosting again ; ordrng 1 W11548534 (Control) and 1 W11548536 (Thermostat) and 1 W11547652 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Woodstock, CT 06282
Amanda R.
Job Details: 01/11/2024
Replaced door latch tested starting normally
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Ashford, CT 06278
Amanda R.
Job Details: 01/11/2024
Unit hums and then goes straight to done run capacitor bad replaced tested operation normal ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Iron Station, NC 28080
Ryan S.
Job Details: 01/11/2024
"Customer complained bottom of units finish is coming off on wheels of turntable ring of unit. Although issue is cosmetic, Customer is worried it will get worse and cause arching. Wheels on turntable ring had buildup of something looking like buildup of finish coming off on wheels . Took pictures and called techline. Tech line gave part number for touch up paint to cover area with touch up paint to prevent metal from showing. Sr#7738216391 ordering several paint colors. Informed customer office will call when parts come in. ; ordrng 1 W10803163 (Touch up paint) and 1 8212473 (Silver) and 1 W10134625 (Apollo grey) and 1 W10917540 (Midnight grey)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lincolnton, NC 28092
Ryan S.
Job Details: 01/11/2024
"Customer stated tub was leaning causing tub to be out of balance, found suspension rod was out of position and bent, Replaced suspension rods, tested unit in spin. Unit tested fine."
We serviced a
GE REFRIGERATOR BOT
Model PFE28KSKKSS
Near Norfolk, MA 02056
Aimee Z.
Job Details: 01/11/2024
"Trounced the fan needed to be replaced, replaced and tested complete ; used 1 WR60X26866 (Fan) from stock"
We serviced a
KITCHEN AID RANGE
Model KERS202BSS0
Near Franklin, MA 02038
Aimee Z.
Job Details: 01/11/2024
F6 e1 replace controlFound the relay sticking open.Also tested the sensor in case Tested the oven sensor in range Needs new CntrlCust buying new
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Foxborough, MA 02035
Aimee Z.
Job Details: 01/11/2024
Installed new light also needs new right gasket is torn; ordrng 1 W10830274 (Gasket)
We serviced a
FRIGIDAIRE OVEN
Model FFGF3054TSD
Near Chicopee, MA 01013
Chris B.
Job Details: 01/11/2024
Replaced part and unit running normal. Burners lighted on properly.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF4A
Near Ludlow, MA 01056
Roger R.
Job Details: 01/11/2024
"Unit not heating properly. Ran diagnostic and found several error codes i60 , iBO, i20 unit will need a new main pump/ heater assembly. ; rqstng P&A on 1 5304514365 (Pump wash,), ordrng 1 A00055408 (Sensor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near East Longmeadow, MA 01028
Roger R.
Job Details: 01/11/2024
"Unit exhibiting issues with sealed system..erratic temperatures frosting on suction line. Frozen water line in freezer door. We have changed the defrost system previously. Coils look good but frost on suction line indicates an overcharged system. The rear cover has been wet and Dried many time indicating a long issue. Will submit Order for sealed system parts. ; rqstng P&A on 1 5303305667 (Drier) and 1 5304524545 (Compressor), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WED5010LW1
Near Longmeadow, MA 01106
Roger R.
Job Details: 01/11/2024
Installed new rear drum seal. Due to not installed properly at factory. All ok. ; dspstn on spec-tagged invntry: 1 WPY055980 HI TEMP ADHESIVE
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Newington, CT 06111
Jeremy B.
Job Details: 01/11/2024
Installed new heater and wash arm all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Middletown, CT 06457
Jeremy B.
Job Details: 01/11/2024
Fresh food door gasket falling off of door. Was able to heat and shape gasket but will need new gasket. Quoted customer they will call back if they want repaired.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Walpole, MA 02081
Aimee Z.
Job Details: 01/11/2024
"Found the evap in fridge a block of ice , steamed out needs fan assy complete and new thirmisterTheres a lot of rust by the fridge evap which is a concernCust buying new fridge"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Charlotte, NC 28215
Robert A.
Job Details: 01/11/2024
Cx complaint that the unit is control is RC light is not working. I inspected the to confirm the complaint. I found that the control is intermittent and needs to be replaced. The light switch is separated and needs to be replaced as well. Im ordering the parts for the return visit.; ordrng 1 W11594670 (Control board) and 1 W11123941 (Light switch)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Charlotte, NC 28205
Robert A.
Job Details: 01/11/2024
"I installed the ordered parts and tested the unit for the cx. The unit still did not work. I replaced the capacitor, still does not start cycles. It will begin to spin during sensing then stop. I checked the motor connector and lower harness. It was in decent condition. I tested manual agitate and it worked fine. The unit needs a new motor and lower harness to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11283592 (Motor), dspstn on spec-tagged invntry: 1 W10625696 CONTROL and 1 W10913953 ACTUATOR , used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near York, SC 29745
Mitch H.
Job Details: 01/11/2024
"Removed and replaced drain pump and panel. Attempted to run DLMS calibration. Found that new UI panel will not download model and serial numbers. Reconnected old panel, let unit sit for 10 minutes to ensure information was stored in main control. Reconnected new panel went through setup process, waited 15 minutes. Checked and information still not stored. Tried again with no success. Panel defective. Reordering panel and lid lock.; ordrng 1 W11394572 (Lid lock), rqstng P&A on 1 W11478526 (UI panel), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near York, SC 29745
Mitch H.
Job Details: 01/11/2024
"Removed and replaced inverter, control and user interface. Plugged refrigerator back in, allowed compressor to start. Ran diagnostics, all functions test good."
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Enfield, CT 06082
Gary V.
Job Details: 01/11/2024
"Inspected and found stuck run relay in main acu, quoted and they will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Sharon, MA 02067
Aimee Z.
Job Details: 01/11/2024
"Installed new damper control, complete"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Bristol, CT 06010
Chuck M.
Job Details: 01/11/2024
Customer complaint is that washer was leaking from hose. Washer has a delayed start. Customer said she pauses washer to add fabric softener and it doesnt start right away. Explained to customer that whenever cycle is paused it senses again once cycle is started again. Drain hose is not leaking.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS1
Near Charlotte, NC 28277
Jeff L.
Job Details: 01/11/2024
Need 2 switch holder screws to mount them the heads are stripped out and I cannot run them all way up so the door will catch. I have finished changing out the switch holders just need screws. Will call office in morning to order screws cant find a part number.; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Granby, CT 06090
Gary V.
Job Details: 01/11/2024
"Inspected and found ice maker jammed mid cycle, ice maker broken, will order new ice maker and return.; ordrng 1 W11556926 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Charlotte, NC 28278
Mitch H.
Job Details: 01/11/2024
Adjusted and leveled doors. Checked and ensured both doors are sealing correctly. All checked good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Charlotte, NC 28278
Mitch H.
Job Details: 01/11/2024
"Found range cord wired incorrectly. Wired cord properly, tested, all components operating correctly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Windsor, CT 06095
Gary V.
Job Details: 01/11/2024
"2 year warranty Costco. Inspected and found leak fault, and found loose connection at fill valve, tightened and cycled, tested fine."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Charlotte, NC 28278
Mitch H.
Job Details: 01/11/2024
"Ran diagnostics, confirmed F1E5 inverter error. Tested microwave, runs for approximately 15 seconds then gives error. Ordering magnetron and inverter. Checked part availability, inverter on b/o. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11602306 (Inverter) and 1 W11578959 (Magnetron) and 1 2Xtime (2X time)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near East Hartford, CT 06118
Jeremy B.
Job Details: 01/11/2024
"Dryer starts then shuts off immediately. Tested supply power and found it wired backwards. Rewired and still doing same thing. Replaced motor with no luck will order and replace timer and start sw. ; ordrng 1 W11685947 (Timer) and 1 W11625516 (Switch), used 1 279827 (MOTOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DW0
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 01/11/2024
Found belt broken belt and worn pulley. Installed repair kit and tested all checks ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 01/11/2024
Customer said dishwasher still Leaking after new gasket install found wash arms cracked causing leak needs new. ; rqstng P&A on 1 W10837249 (Wash arm) and 1 WPW10498900 (Wash are upper)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0J
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 01/11/2024
Dryer not heating properly. Only getting to 120 on high heat. Replaced thermostat all checks ok. ; used 1 WP3387134 (THERMOSTAT) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Agawam, MA 01030
Chris B.
Job Details: 01/11/2024
Complaint that the unit is not cycling through correctly. Found bad actuator. Quoted parts and labor. Replaced part and unit running normal. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Attleboro, MA 02703
Aimee Z.
Job Details: 01/11/2024
Needs a strike and latch broken. Also the drain pump isnt fully pumping out leaving inch water and awfully noisy.Cust stated noisy in spin the rotor is hanging off washer and the bolt is missing?; ordrng 1 W11457841 (Strike) and 1 W11394572 (Latch) and 1 W11260238 (Rotor) and 1 W10752189 (Rotor screw) and 1 W11396717 (Drain pump)
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Ellington, CT 06029
Gary V.
Job Details: 01/11/2024
"Inspected and found minor debris on center burner head and cycled, tested fine."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Gastonia, NC 28052
Ryan S.
Job Details: 01/11/2024
"Replaced Inner tub and suspension rods, tested unit in spin, unit tests fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Charlotte, NC 28208
Ryan S.
Job Details: 01/11/2024
"Returned to install new compressor. Conor wouldnt come on still, ran service test 40 to open dual valve. evacuated system and took off old compressor. Installed new compressor and pulled vacuum for 20 min. Filled unit with 4.65 r134a. Ran service test 40 to test cooling of both evap, frost pattern on both evap. Verified proper operation and cooling. Informed customer to give 24hors for cool, 48 for ice. ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Charlotte, NC 28216
Ryan S.
Job Details: 01/11/2024
"Error found, faulty actuator. Replaced actuator, tested unit in spin and agitate. Checks fine; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Westfield, MA 01085
Chris B.
Job Details: 01/11/2024
Complaint that the unit is not spinning out properly on the normal cycle but the quick and bulky works ok. Found the spin wasnt on and mentioned to the customer about the no spin option. Replaced part and door is working properly. Ran a diagnostic cycle and tested out normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mansfield, CT 06250
Amanda R.
Job Details: 01/11/2024
Replaced control set temps at recommenced turned ice maker on
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Westfield, MA 01085
Chris B.
Job Details: 01/11/2024
Complaint that the unit is leaking water from the bottom back. Found water hose on the hot side leaking a tiny bit. Mentioned to the customer its best to use new hoses with every new washer. Ran three diagnostic cycles and filled tub to check for tub leaks and all normal. No noises present and no error codes.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Amherst, MA 01002
Chris B.
Job Details: 01/11/2024
Replaced all parts and dishwasher running normal. No leaks detected. Floater working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Thomaston, CT 06787
Jimmy R.
Job Details: 01/09/2024
"Ran washer and found when agitating unit would make a loud clunking noise coming from under unit, checked rotor and stator and found tight removed and checked Gearcase and found a ton of slop in Gearcase shaft causing unit to make a clunk every time machine would agitate also when spinning unit would not sense correctly leaving clothes wet unit keeps adjusting thinking there was clothes but there was not checked errors and found off balance load error. Unit will need new Gearcase,clutch and control will order and return ; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W11624943 (Cntrl)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Fort Mill, SC 29715
Mitch H.
Job Details: 01/09/2024
"Pulled oven partially from wall. Removed and replaced console assembly. Turned breaker back on, tested, all functions operating properly. Blower operating correctly, does not need replacing. Reinstalled oven in wall, retested, all components and functions operating correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Charlotte, NC 28269
Robert A.
Job Details: 01/09/2024
I called Techline to document the consistent issue. Techline recommended replacing left RC door as well. Im ordering the part in addition to the other parts as well.Sr773795521; ordrng 1 W11518736 (Left RC door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB08
Near Suffield, CT 06078
Gary V.
Job Details: 01/09/2024
"Inspected and found compressor making noise while running, will order and call for return date.; ordrng 1 W11686820 (Compressor) and 1 876765 (Tube kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Ellington, CT 06029
Gary V.
Job Details: 01/09/2024
"Inspected and found f9e1, found drain hose severely kinked, needs new drain hose. Will order and return.; ordrng 1 W11414944 (Drain hose) and 1 W11614117 (Hose) and 1 8269144A (Drain hose)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Springfield, MA 01109
Roger R.
Job Details: 01/09/2024
"Found unit trying to drain while empty. Checked pressure hose and all okay. Unit has a failed ACU W11543394 Quoted 249.99+ tax for new control and $239 labor rate. For a total repair price of $504.61. Customer will call if repair is desired. Collected trip charge. REPAIR ESTIMATE IS GOOD FOR 7 days if repair is authorized balance due would is 375.61. ; ordrng 1 W11543994 (Control, main)"