Service History 50

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Holyoke, Massachusetts 01040

Chris B.

Job Details: 03/19/2026

Complaint that the washer stopped a cycle and customer was worried if it was the same problem. Found error code F8E1 and F0E5. Found unit way out of balance. Adjusted feet but floor too unleveled and customer will have the floor worked on to be able to have proper level. Water flow is normal. Washer running normal.

We serviced a

KITCHENAID WALL OVEN DBL

Model KOCE900HBS24

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 03/19/2026

Customer mentioned that the wall oven is damaged on the bottom front and found glass on the door and door frame damaged beyond repair. Found inner oven liner damaged which part is not serviceable. Door would never be able to be installed due to damages on part that is not serviceable by by tech sheet parts list. Unit cannot be serviced.

We serviced a

MAYTAG WASHER TL

Model MVWC200XW3

Near Springfield, Massachusetts 01109

Gary V.

Job Details: 03/19/2026

"Inspected and found main control board fault, motor control fault, off-balance fault, and pressure system fault all leading to defective main control board and broken suspension rods, quoted and he will call if he wants to proceed with repairs."

We serviced a

MAYTAG WASHER TL

Model MVWB835DW4

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 03/19/2026

"Installed new Gearcase and spin basket, cycled thru diagnostics test and tested fine."

We serviced a

WHIRLPOOL DRYER

Model Geq9800pw1

Near Agawam, Massachusetts 01030

Gary V.

Job Details: 03/19/2026

"Inspected and found door switch ajar and cycled, tested fine"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 03/19/2026

Complaint that the washer is making a rumbling noise when spinning. Found loose screw on the rotor. Adjusted and unit running properly.

We serviced a

MAYTAG DRYER

Model MEDE500VW1

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 03/19/2026

Complaint that the dryer drum will not turn properly. Found failed idler pulley and rollers. Quoted for parts and labor. Will order parts for a return visit. Collected in full CC.; ordrng 1 W10837240 (Idler Pulley) and 1 4392067

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS3

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 03/19/2026

Complaint that the steel door has scratched marks on the top edge of the frame bordering the UI touch panel. Mentioned to the customer that the unit is past the 30 day cosmetic warranty. Customer will call KitchenAid again to explain better what part is the issue and see what options are available.

We serviced a

AMANA WASHER TL

Model n/a

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 03/19/2026

Customer canceled over the phone stating they have an emergency and are not sure when they will be back.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Auburn, Massachusetts 01501

Glenn

Job Details: 03/19/2026

"Found constant drain, pressure switch failure. Replaced part per S153EB TESTED all ok Top Load Washer and Stacked LaundryF3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EB"

We serviced a

MAYTAG WASHER FL

Model MHW5630MBK0

Near Taunton, Massachusetts 02780

Aimee

Job Details: 03/19/2026

Installed new latch and ran spin cycle And ran diagnostics And spin cycle with a drainComplete

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS

Near Providence, Rhode Island 02909

Lee

Job Details: 03/19/2026

Customer states door fell apart and oven gives 2-1 error message found multiple droppings from mice on and around unit. Explained this to customer that we would not be working on unit.Techline 22934324

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Auburn, Massachusetts 01501

Glenn

Job Details: 03/19/2026

Found F5E3 error door lock this is intermittent and F9E1 error long drain replace drain pump assembly tested OK order part door lock; ordrng 1 W11565030 (Door lock)

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFI2269FRW00

Near Worcester, Massachusetts 01603

Glenn

Job Details: 03/19/2026

Complaint when doors are open the fan stays on. Called tech line verified that the door switches do not stop fan operation via the wiring diagram. Case #22934713 customer instruction fridge is working as designed. And the fridge is cooling properly in both sections.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW SZ

Near Taunton, Massachusetts 02780

Aimee

Job Details: 03/19/2026

"F3 and drain pump running, replaced the control and ran diagnostics complete"

We serviced a

MAYTAG WASHER TL

Model MTW6200RR1

Near Taunton, Massachusetts 02780

Aimee

Job Details: 03/19/2026

"Found outlet wired incorrectly black and white reversed took photosHad run in extension cord , move to other side of room120 at black nd white to ground on controlReplaced lid lock from truck. Keep locking and unlocking 46 ohm black and white j4 1 down new lid latch 96 ohmsF1 e2 motor under Calle tech line spoke to likieHe had me check lid and hinges are good Replace acu and rotorCase number # 22933529 ; ordrng 1 W11806069 (Control) and 1 W10915700 (Motor), used 1 W11670519 (Latch) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 03/19/2026

Complaint washing machine leaking on floor has leaked into bin underneath of washing machine. I found tub gasket has a pinhole in top left corner and another in the bottom right corner. Gasket will need to be replaced found F5E2 error code put unit into diagnostics verified latch is working properly. Error code is dummy code.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Warwick, Rhode Island 02888

Lee

Job Details: 03/19/2026

"Customer states unit giving h20 error message, confirmed issue found mice chewed away all the wiring going to water valve, see quick pics. Explained to customer this will not be covered."

We serviced a

MAYTAG DISHWASHER

Model MDPS7024SZ0

Near Millbury, Massachusetts 01527

Glenn

Job Details: 03/19/2026

Bolt latch jammed will not retract. Replaced hinges and latch. Need to order part. I tried pushing the retractor back it would not move we also tried to reset power it also did not retract.; ordrng 1 W11772451 (Bolt latch)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Douglas, Massachusetts 01516

Glenn

Job Details: 03/19/2026

"Found power cord defective, causing the drive motor to strain in operations and not spin. The drum just hums. (Instructed customer) needs a new power cord. They will get one and replace it themselves."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS331SDHW07

Near East Bridgewater, Massachusetts 02333

Aimee

Job Details: 03/19/2026

"Found small amount of ice in bin, the ice maker switch was in between off and onTurned on and push button to advance dumped ice and re filled Icemaker is working fine , showed customer the on off switch and how to use Cust 85"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDM05

Near Brockton, Massachusetts 02302

Aimee

Job Details: 03/19/2026

Installed new fan and seal gum any parts that could vibrateTurned temp up to listen to all normalLowered to factory ; dspstn on spec-tagged invntry: 1 212643 SEALER-GUM

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF436SPS00

Near Rock Hill, South Carolina 29732

Jonathan J.

Job Details: 03/19/2026

"Complaint pantry doors, dented pantry door handle is stripped out cross threaded and scratched fresh food door fascia use UI has a deep scratch in it from install. No additional issues found at this time or yreported by customer. Door is hard to open and close in fresh food compartment that is normal operation for the specific model as that gasket has to seal tightly or it can cause cooling issues in both zones.; ordrng 1 W11779630 (Fascia ui left fresh food door) and 1 W11779600 (Handle pantry drawer) and 1 W11782001 (Pantry door SS)"

We serviced a

WHIRLPOOL FREEZER

Model WRT112CZJW01

Near Rock Hill, South Carolina 29732

Jonathan J.

Job Details: 03/19/2026

Defrost the vibrator core replaced evaporator fan motor unclogged drain tube everything working and cooling properly now customer to allow 24 hours for unit to get back down to temperature.

We serviced a

MAYTAG LAUNDRY CENTER

Model MEDB835DW4

Near Rock Hill, South Carolina 29732

Jonathan J.

Job Details: 03/19/2026

Complaint dryer making a loud squealing noise intermittently. I found noise was due to a locked up idler pulley and roller wheels. I replaced with component kit tested operations. Unit sounds normal now no further issues reported. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DRYER

Model LEQ9508PW1

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 03/19/2026

C complaint that the dryer is not heating properly. Found the thermal fuse blown. Quoted for parts and labor. Will order parts for our return visit. Collected in full. Ck. Office will call customer to reschedule.; used 1 279816 (THERMAL KIT) from stock

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Pawtucket, Rhode Island 02861

Lee

Job Details: 03/18/2026

"Customer states unit not working properly, unable to duplicate any issue, found proper temperatures and airflow Unable to get ahold of landlord for payment, spoke to office."

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS20

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 03/18/2026

"Complaint had severe power fluctuations in the area and directly after unit would not heat anymore. Makes noises have turned the breakers off. I am verified voltages coming in our proper, but its not heating at all in either oven lights turn on when doors open and turn off when doors are closed. It is making the clicking noises like its trying to heat, but never gets hot. Never heats even in diagnostics menu performed factory reset and killed the breaker. No change. Console is unresponsive in glitching out as well. Keeps freezing up no error codes in history that console is recognizing. Ordering controls, console and thermal cut outs.; ordrng 1 W11600356 (Ui) and 1 W11261169 (Control) and 1 W11261167 (Control) and 2 WP4449751 (Cutout)s"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KBSD702MPS00

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 03/18/2026

"Complaint unit will not dispense any ice just makes a humming noise even with bucket removed. Units freezing up on the evaporator core have had advanced 12 times not sure what has been done. I found freezer door is warped on the left side not ceiling properly allowing air to enter freezer zone found harness at the bottom starting to fry of freezer door. Ordering control found icemaker is only filling 2 to 3 cubes. Which is why customers having slow ice production ordering valve will need helper. Ordering user interface and control unit is not frozen over but may be starting to. I suspect defrosting issue is specifically caused by door being warped, allowing air to enter into system.; ordrng 1 WPW10279866 (Valve) and 1 W10822606 (Auger) and 1 W11626104 (Control) and 1 W11625251 (Cover) and 1 W11633131 (Freezer door) and 1 W11752963 (Control)"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS00

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 03/18/2026

Complaint will make 1 batch of ice then unit starts chiming and lights on display start flashing found unitsaking ice upon arrival customer turned on ice maker when I called on the way. Hot gas valve after breaking and dropping ice does not turn off runs 10 mins after dropping ice onto cutter and compressor turned off for a while and unit filled with water compressor came back on hot gas valve was still open then compressor turned off again then heard click hot gas valve was closed compressor came back on and unit started cycling water over griddle and freezing again. Ran diagnostics cycle no error codes in diagnostics. Issue must be an intermittent error. Customer is going to record video 5 min when issue is occurring. ; ordrng 1 W11126268 (Harness) and 1 WPW10511923 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHB00

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 03/18/2026

Checked and tested. Found unit operating and cooling normally. Freezer running at 3 degrees and refrigerator at 36. No frost or ice buildup on evaporator and all fans operating properly. Compressor running and cooling correctly. Compressor amp draw good. Unit operating as designed. No issues found.

We serviced a

MAYTAG WASHER TL

Model MVW7232HW

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 03/18/2026

"Checked and tested. Model and serial tag missing from washer, no way to verify information. Found noise coming from gear case. Will need gear case, clutch, slider and wash plate. Quoted customer for repair and saved estimate. Customer declined repair. Collected for service call on cc."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBFN502ESS05

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 03/18/2026

Complaint right hand door is not closing pro Ing properly making squeaking noise. I found complaint true I found top hinge cam had become extremely loose somehow. Causing customers issue to occur and causing door to not close properly. I secured screws tightened everything down no further issues. Found everything now working properly and closing properly.

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 03/18/2026

"Complaint microwave is completely dead. Will not turn on no lights either. I found control board has failed as well as in-line fuse. Replaced both tested operations no further issues found. Open the and close the door multiple times unit is heating and operating normally.; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC536RPS00

Near Marvin, North Carolina 28173

Jonathan J.

Job Details: 03/18/2026

Replaced valves tested operations no further issues found everything working properly no additional complaints from customer about operation

We serviced a

JENN-AIR RANGE

Model JJW3830LL00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 03/18/2026

Complaint oven is powered on F2E1 pops up even when in the boot screen. Unit will need new user interface to repair. Screen is not lifted ordering adhesive to glue new screen down so it cannot become detached as well. Screen console is on backorder gave customer the part number so they can call the manufacturer and see if they can get part shipped to them faster.; ordrng 1 W11797578 (Adhesive kit)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS07

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 03/18/2026

"Disassembled RC compartment. Removed fan cover assembly. Found coil was not frosted or iced over. Did find water in bottom of RC compartment. Ohmed heater, tested good. Found drain line clogged. Cleared and cleaned line, poured hot water down it to ensure it is draining correctly. Reassembled, turned breaker back on. All components operating properly."

We serviced a

MAYTAG WASHER FL

Model MHW5630HW2

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 03/18/2026

"Checked and tested washer. Ran diagnostics, no stored error codes. Ran diagnostic test cycle, found washer stuck on tumble, would not spin. Ran spin test 7, still would only tumble. Exited diagnostics, attempted to run drain and spin cycle, drain pump operating properly but would not spin. No signal from control for spin. Quoted customer for replacement of main control and saved estimate. Customer wants to think about it. Collected for service call on cc."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ02

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 03/18/2026

"On arrival could hear loud whining noise coming from freezer evaporator fan. Checked and ensured no ice buildup on evaporator. Entered diagnostics, tested fans, confirmed noise. Also found damper making noise when cycled. Ordering evaporator fan and damper. Checked part availability and scheduled return for 3/25 AM ; ordrng 1 W11452196 (Evaporator fan) and 1 WPW10248595 (Damper)"

We serviced a

WHIRLPOOL WASHER FL

Model WFW560CHW4

Near Charlotte, North Carolina 28217

Ryan S.

Job Details: 03/18/2026

"Upon arrival, Norris was not available someone from the office let me into unit 1203 but unit not unstacked.had no one to help. Left call , they said they will call to reschedule. ; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Taunton, Massachusetts 02780

Aimee

Job Details: 03/18/2026

"Found the bearing rubber broken and the rubber from wheel al over felt , tried to wipe offInstalled new tune up kit and the felt needs to be replaced one spot covered on felt causing a thump. Need to replaced the felt also.Also Cust needs to re install vent Was covered with nylon; used 1 4392065 (Dryer repair kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3236RZ00

Near Dighton, Massachusetts 02715

Aimee

Job Details: 03/18/2026

Installed new filter head and tested Cust needs to replaced the filter one at house faulty Had to test with out filter for leaks completeFound ice maker filled when there

We serviced a

JENN-AIR RANGE

Model JOEDC730RL00

Near Charlotte, North Carolina 28209

Ryan S.

Job Details: 03/18/2026

Customer complaint of multiple area code found F1e1 and f1e5. Replaced both main control boards. Ran upper and lower bake. Verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, North Carolina 28209

Ryan S.

Job Details: 03/18/2026

"Upon arrival ran diagnostics. No error codes unit cut off mid cycle. Tried to run quick wash, same thing. Opened door and foubd cancel button is pressing itself. Needs new control boards. Builder did not want to repair collected trip fee via card."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS331SDHM08

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 03/18/2026

Complaint that the ice maker is not functioning correctly. Found switch on the off position. Cycled the IM and all working properly.

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW1

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 03/18/2026

Complaint that thesasher wouldnt start a cycle. Found error codes F9E1 F1E2. Ran diagnostic cycle and at the drain test unit wouldnt stop draining. Failed pressure switch. Will order control board.; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Southampton, Massachusetts 01073

Chris B.

Job Details: 03/18/2026

Replaced control and refrigerator started up great and all lighting is working. Touch panel lighting up and cooling running normal.

We serviced a

KITCHENAID M/W OTR

Model KMMF530PPS00

Near York, South Carolina 29745

Mitch H.

Job Details: 03/18/2026

"Checked and tested microwave. Found it operating properly. No issues with arching. Advised customer that when using as just a microwave racks should be removed. Racks should only be used when using air fry or other cooking methods.Called tech line spoke Jordan case#22890537, confirmed that racks need to be removed."

We serviced a

MAYTAG WASHER TL

Model MHW5630HC3

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 03/18/2026

"Ran a diagnostic cycle and found unit erroring out F3e2 a heater sensor error, checked heater connections and found sensor wires pulled from molex causing the error and no use of machine. Fixed wires to sit back into connector but connector is missing the clip to hold the wires will have to order new harnesses. Advised we would call when in due to our of stock ; ordrng 1 W11557918 (Lower harness) and 1 W11316252 (Harness lower) and 1 W11316253 (Harness ntc)"

We serviced a

GE DISHWASHER

Model n/a

Near Northampton, Massachusetts 01060

Chris B.

Job Details: 03/18/2026

Complaint that the dishwasher has a grinding noise. Ran unit and no noise present but drain hose failed and cannot be fastened to the disposal. Unit will need new drain hose and clamps. Model and Serial number not visible to proper look up parts. Landlord will need to call off and see if parts department can find exact part of drain hose and clamp to quote properly. Tried contacting landlord to explain the problem but no response. Office already collected the trip charge.

We serviced a

KITCHENAID WASHER TL

Model MVW4505MW2

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 03/18/2026

"Tested unit and found washer full of water and would not drain, checked drain pump and found lower housing had fallen off breaking the wires at the connection. Replaced terminals and reconnected housing and wires ran a drain cycle and a wash finding unit is now working to manufacture specs"

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 03/18/2026

"Tested dryer and found unit running and heating normally, checked for errors and no codes checked venting and found vent crushed in back adjusted to stop from crushing and air flow is now good. Advised customer on not using the eco mode this will help dry faster explained each cycle and best cycle to use. Machine is operating to specs"

We serviced a

GE DISHWASHER

Model GLDT690J00W

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 03/18/2026

"Inspected and found door springs broken, part shows nla."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Worcester, Massachusetts 01605

Glenn

Job Details: 03/18/2026

Installed water pump assembly tested all OK no leaks

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS555SIHZ09

Near Providence, Rhode Island 02908

Lee

Job Details: 03/18/2026

"Customer states unit does not dispense ice, confirmed issue found ice clumped up preventing auger from turning, checked seal of ice door and found warm air gets through, need to replaceMonday pm; ordrng 1 W11244434 (ice-contnr) and 1 W11678832 (Ice door)"

We serviced a

GE DISHWASHER

Model DDT595SGJ2BB

Near West Springfield, Massachusetts 01089

Gary V.

Job Details: 03/18/2026

"Inspected and found electronics glitching out and need to be replaced, quoted and they declined. Trip charge within 30 days."

We serviced a

KITCHENAID DISHWASHER

Model KDTS624SPS0

Near West Springfield, Massachusetts 01089

Gary V.

Job Details: 03/18/2026

"Installed wash arm and heater, cycled and tested fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near Springfield, Massachusetts 01107

Gary V.

Job Details: 03/18/2026

"Inspected and found unit faulting on pressure system, and drain pump running, replacement control board and cycle tested fine."

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 03/18/2026

Plugged in washer and found unit running the drain pump continuously until unplugged. Ran diagnostics and found f3e1 pressure system fault control is bad. Replaced control and recalibrated unit ran a wash and machine is now working to specs

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS1

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 03/18/2026

"Tested oven and found unit would give a run away temp getting over 500 degrees, ran diagnostics and found errors F6e1 communication error, ohmed out sensor and found reading 750 ohms. Replaced sensor and control heated unit to 350 degrees and oven is now heating and working to specs"

We serviced a

MAYTAG DRYER

Model MED9600SQ0

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 03/18/2026

Installed new heater due to broken old ran a cycle and unit is now heating and working to manufacture specs

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Providence, Rhode Island 02908

Lee

Job Details: 03/18/2026

Installed parts tested okay

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT112CZJW01

Near Cranston, Rhode Island 02920

Lee

Job Details: 03/18/2026

"Customer states ice build up on freezer, confirmed issue, steamed all ice and added copper wire to heater to act as heat probe."

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KEMS378SSS02

Near East Greenwich, Rhode Island 02818

Lee

Job Details: 03/18/2026

"Customer states microwave does not get hot, confirmed issue, during uninstalling unit found power cord whip is facing upwards hitting the cabinets, unable to fully remove unit, explained and showed to customer the issue, customer will need to make accessible, quoted customer for inverter and magnetron."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH3

Near Coventry, Rhode Island 02816

Lee

Job Details: 03/18/2026

"Customer states unit not cleaning dishes, confirmed issue found error message 7-2, confirmed error, replaced wash motor assembly, tested okay."

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Pawtucket, Rhode Island 02861

Lee

Job Details: 03/18/2026

"Customer states unit not working properly, unable to duplicate any issue, found proper temperatures and airflow Unable to get ahold of landlord for payment, spoke to office."

We serviced a

WHIRLPOOL DRYER

Model WED85HEFC1

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 03/18/2026

"Found damaged drum roller and pulley wheel, replaced those parts. Ran test cycle. Verified proper operation. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED4005SW0

Near Springfield, Massachusetts 01119

Gary V.

Job Details: 03/18/2026

"Inspected and found clump of lint blocking the blower wheel, lint fell down from the lint screen, cleared clogged out of the blower, and cycled tested fine"

We serviced a

MAYTAG WASHER TL

Model MTW6205RW1

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 03/18/2026

Replaced control board. Ran two diagnostic and one calibration cycle. Ran a quick wash with a small load and unit running normal. No error codes present.

We serviced a

MAYTAG REFRIGERATOR FDB

Model MBF2258FEZ02

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 03/18/2026

Mention to the customer that the copper waterline thats installed directly into the refrigerator might be a problem when reinstalling it to prevent leaks. Customer said OK to try to install the copper waterline and if any leaks appear will leave the water shut off til the line if fixed. Replaced all parts and unit running normal but copper line did not seal properly and a very small leak is present. Warned customer to keep the water valve shut off til they have someone fix the small leak.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Somerset, Massachusetts 02726

Aimee

Job Details: 03/18/2026

Installed new pump and ran diagnostics and normal cycle for 5 mins or soNo leaksComplete

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Swansea, Massachusetts 02777

Aimee

Job Details: 03/18/2026

Called Cust and said I be late had a flat. Cust said we were there yesterday. Te oven is working fine Might call for a cook top going to speak to his wife. They will call if needs service

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ2

Near New Bedford, Massachusetts 02745

Aimee

Job Details: 03/18/2026

"No diagnosis, tested outlet 120 polarized and grounded. Took control panel down green light on control is out 120 going to control.Needs control Also found service pointer W11786877BNo Fill or Dry-Agitation - S313AC; ordrng 1 W11777413 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM2

Near Mattapoisett, Massachusetts 02739

Aimee

Job Details: 03/18/2026

Leaking SAFETY -flooded out when not in use - COVERING TRIP AND DIAGNOSIS ONLY SAFETY DO NOT REPAIRFound the water valve cracked took photos and left the water offSent Cust estimateCwa Called safety mary case number is 22787083

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS1

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 03/18/2026

"Ran unit due to customer having error come up after the cycle, found codes 5-2 door not open between cycles, 7-4 heating element issue, 8-2 drain pump electrical fault. Checked all issues and found drain pump had plastic stuck in impeller stopping the water from draining found wash arms plugged up causing poor cleaning and found door not closing hitting one side. Removed all wash arms and cleaned adjusted door to close properly recalibrated machine and heater is working and all operations are now working to specs"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Monson, Massachusetts 01057

Chris B.

Job Details: 03/18/2026

Drum was delivered with no problems. Replaced all parts and dryer running normal.

We serviced a

GE REFRIGERATOR FDB

Model GFE26JYMWFFS

Near Springfield, Massachusetts 01105

Gary V.

Job Details: 03/18/2026

Concern unit not running and panel not working . Inspected and found main acu getting voltage but no fans lights or compressor running and Ui panel not responding properly with some buttons not working. Will order main board and Ui panel and call for return date.; ordrng 1 WR55X46945 (Main control) and 1 WR55X35785 (Ui panel)

We serviced a

MAYTAG WASHER TL

Model MVW7232HC1

Near Springfield, Massachusetts 01119

Gary V.

Job Details: 03/18/2026

"Installed new wire harness and cycled, tested fine."

We serviced a

MAYTAG DRYER

Model MED6205RW0

Near Worcester, Massachusetts 01606

Glenn

Job Details: 03/18/2026

Install parts still not cycling properly removed vent did not change anything is only reaching about 170? interior dryer temperature temperature normally its closer to 210?. Spoke with Jen at the office order parts. Customer will call us today for reschedule date. ; ordrng 1 W11549461 (Motor) and 1 697772 (Blower) and 1 W11790396 (Harness)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Paxton, Massachusetts 01612

Glenn

Job Details: 03/18/2026

Replaced motor pump assembly tested all OK no leaks

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Worcester, Massachusetts 01605

Glenn

Job Details: 03/18/2026

Found constant drain pressure switch failure replaced control per Special Project S153EB calibrated washer tested all ok

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Worcester, Massachusetts 01610

Glenn

Job Details: 03/18/2026

Worn out cam replaced part from truck stock tested all OK ; used 1 W10721967 (CAM KIT) from stock

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Leicester, Massachusetts 01611

Glenn

Job Details: 03/18/2026

Tested washer found no hot water supply going to the washing machine. Washer will not operate properly without hot water. I did test operations everything works with the exception of the hot water fill. Customer instruction collected diagnostic fee.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Grafton, Massachusetts 01536

Glenn

Job Details: 03/18/2026

This is a duplicate order i closed it out

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Worcester, Massachusetts 01605

Glenn

Job Details: 03/18/2026

This is a duplicate work order the correct work order was earlier today and the job was completed

We serviced a

JENN-AIR DISHWASHER

Model JDAF3924RX00

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 03/18/2026

Custer complained unit was just installed in this new build. Says its drip leaking front front left side. Upon arrival found unit was not level. Informed customer that the screws are already rubbing on the top of the wood faceplate. Cant level unit because if I pull the bottom forward to level it . The mounting screwswith further scratch the wood faceplate. Informed customer to get builder to level the dishwasher and use flathead screws instead of the dome head screws . Ran unit for about 15 min and no leaks detected. Informed customer the leak is coming from the unit not being level if hes having a leak.

We serviced a

MAYTAG RANGE

Model n/a

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 03/18/2026

Upon arrival found model serial tag is worn down and cant make out model serial info. Called Randy then called Whirlpool third party number. They documented the lack of model serial numbersbd advised to use WASHER as model number and CT2211111 as serial nunber. Was advised to close out ticket.Case#22886071

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Wareham, Massachusetts 02538

Aimee

Job Details: 03/18/2026

Found error of f3e1On list for control replacement Installed control and calibrated Code: S153EB

We serviced a

WHIRLPOOL WASHER TL

Model WTW5020SW0

Near Bristol, Rhode Island 02809

Lee

Job Details: 03/18/2026

"Customer states cycle will not start, confirmed issue found lid lock had broke, replaced off truck stock tested okay; used 1 W11513248 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Grafton, Massachusetts 01536

Glenn

Job Details: 03/18/2026

This is a duplicate order i closed it out

We serviced a

MAYTAG WASHER TL

Model MTW7200RF1

Near Johnston, Rhode Island 02919

Lee

Job Details: 03/17/2026

"Installed part, customer is currently without power and can not test machine, customer will call back if any issues when power returns"

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ2

Near North Providence, Rhode Island 02904

Lee

Job Details: 03/17/2026

"Customer states oven not heating, confirmed issue found bake element shorted, replaced tested okay.; used 1 W10779716 (ELEMENT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Johnston, Rhode Island 02919

Lee

Job Details: 03/17/2026

"Customer states unit continues to fill with water, confirmed issue, replaced valve assembly tested okay."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Lincoln, Rhode Island 02838

Lee

Job Details: 03/17/2026

Installed new spray arm tested okay

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHW11

Near Smithfield, Rhode Island 02828

Lee

Job Details: 03/17/2026

"Customer states no ice is being made, confirmed issue found icemaker not responding to test button, replaced icemaker and found little no water, checked and found incoming water pressure to fridge to be weak, explained to customer they would need a plumber.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

OTHER GARBAGE DISPOSAL

Model SELECT PLUS-6

Near Medway, Massachusetts 02053

Lee

Job Details: 03/17/2026

"Customer states garbage disposal does not start, confirmed issue found spoon blocking motor for spinning, removed tested okay."

We serviced a

AMANA REFRIGERATOR SXS

Model DRS2663BW

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 03/17/2026

"Disassembled, removed and replaced heater, thermostat and defrost timer. Reassembled, tested, all operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ05

Near Shelby, North Carolina 28152

Ryan S.

Job Details: 03/17/2026

"Customer complained of frost buildup in freezer that gradually gets worse overtime previous companies have replaced freezer door installed gasket under top of freezer door gasket per appliance fix live video. Customer also complained the refrigerator door light not working found broken refrigerator door light ordered refrigerator door light scheduled return for tomorrow. Customer complained the entire time I was at her house. Saying I was just trying to make money putting on parts that she wants another fridge and kept talking didnt know the history of the product. I didnt fully understand what was going on. I informed her this should fix her issues schedule a return call with her for tomorrow and she said if I let you back ; ordrng 1 W11123941 (Light), used 1 W11159728 (GASKET) from stock"

We serviced a

AMANA RANGE

Model ACR4303MFW8

Near Kings Mountain, North Carolina 28086

Ryan S.

Job Details: 03/17/2026

"Customer complained unit gave error code upon arrival did not find any error code stored, and customer had used oven before I arrived. Open unit up. And found bug infestation(roaches) Took pictures. Informed customer warranty was void. Left call. Called safety."

We serviced a

GE RANGE

Model PB980SJ3SS

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 03/17/2026

"Inspected and found open burner coil, switch broken and spade to burner burnt, will order parts and return.; ordrng 1 WB24X25152 (Right front burner switch) and 1 WB30T10155 (Right front triple burner)"

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