We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Springfield, MA 01118
Jorden
Job Details:
11/18/2024
"Arrived and found tub full of clothes and water, drain pump receiving 120v and humming but not operating, replaced and tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Springfield, MA 01105
Jorden
Job Details:
11/18/2024
"Arrived and installed both broil burner tube and stove top center burner valve, neither issue got corrected. Contacted manufacturer and the decided to submit unit for engineering review. SR #7740292138"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS02
Near Grafton, MA 01519
Glenn
Job Details:
11/18/2024
Found that the new control panel needed to be programmed of which I was unaware. Called Randy and we programmed the new part tested all ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Waterbury, CT 06708
Jimmy R.
Job Details:
11/18/2024
Tested unit and found washer lid had broken on right hand side cracking the lid and the plastic where hinge connects this is causing lid to pick up and not operate properly. Unit will need new lid and new right hinge will order parts and return ; ordrng 1 W11470212 (Lid) and 1 W11551376 (Hinge)
We serviced a
WHIRLPOOL KITCHEN
Model WEE745H0FS1
Near Southwick, MA 01077
Mike K.
Job Details:
11/18/2024
"User interface is not working, have voltage of 12 and 32 vdc on two pins of p9 connector. Tech sheet does not give pin outs for u/I. Verified 120vdc coming to control. Ordering control and u/I.Unit is a slide in and siliconed into place, may be able to get main control out without disrupting, enough space to get hand in and disconnect power from control, so should be good, will need to cut out console if needs by to replaced u/IThere is also a single line crack across cooktop, no impact damage. Will add that to ordered parts but now will need to be cut out to remove top, adding 2x time, for all work and access.Office to contact cs when parts come in with authorization to schedule return ; rqstng P&A on 1 W11122852 (Control Board board) and 1 W10884488 (Main control) and 1 W10728532 (Overlay) and 1 W11025616 (Ribbon cable) and 1 W11213345 (P9 harness) and 1 W10884395 (Cool top) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model wtw5105hw0
Near Auburn, MA 01501
Glenn
Job Details:
11/18/2024
Not agitating. Verified complaint found broken actuator. Installed actuator cleared error codes and ran diagnostics cycle all tested ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
11/18/2024
Play icemaker stopped working again. Found handled to icemaker had popped off installed handle reassembled tested icemaker by Jumping t and h . verified proper operation.
We serviced a
WHIRLPOOL OVEN
Model WEE745H0LZ3
Near East Longmeadow, MA 01028
Chris B.
Job Details:
11/18/2024
Complaint that the range has an error code F8E0. Customer will contact office when the proof of purchase is in hand.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Enfield, CT 06082
Gary V.
Job Details:
11/18/2024
"Inspected and found unit has hard drain pipe connection and has no siphon break, causing unit to siphon water off while filling, and informed customer about plumbing issue."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Waterbury, CT 06708
Jimmy R.
Job Details:
11/18/2024
"Installed new case and door plugged unit in and heated up a cup of water, all operations now working to specs"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Bristol, CT 06010
Jimmy R.
Job Details:
11/18/2024
Tested unit and found customer getting a gas smell when unit is done Heating ; ordrng 1 W11590251 (Gas valve) and 1 W11590292 (Regulator) and 1 W11620481 (Cntrl)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Belchertown, MA 01007
Chris B.
Job Details:
11/18/2024
Complaint that the washer would not drain. Found error code F0E7 and F8E1. Found cold side low flow. Customer will have the water line on the house verified. Couldnt fully verify all components on the unit due to poor water flow but all seems ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Millbury, MA 01527
Glenn
Job Details:
11/18/2024
Complaint not heating. Tested found no power from Violet wire on the timer to the high limit tstatAlso the high limit is open. Also tested 118 V from motor to heating element. Order parts ; ordrng 1 W11728014 (Control) and 1 W10900067 (Thermal fuse)
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9671SRAA18
Near Shrewsbury, MA 01545
Glenn
Job Details:
11/18/2024
Ice makers are leaking into the ice bins per Samsung stg we must replace both ice maker heater tubes as well as the ice makers. See pictures order parts ; rqstng P&A on 2 Da97-21801c (Assy pipe heater)s and 1 Da97-22162a (Cube ice maker) and 1 Da97-22160a (Ice maker)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LM03
Near Amherst, MA 01002
Chris B.
Job Details:
11/18/2024
Aided Jordan in removing the unit. Error code came back and Jordan will follow up on his ticket.
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Berlin, CT 06037
Jimmy R.
Job Details:
11/18/2024
Installed new door bellow ran unit thew a heavy wash cycle and door is now sealing and all operations are working to specs
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Meriden, CT 06450
Jimmy R.
Job Details:
11/18/2024
"Ran washer due to leaking and could not duplicate issue with washer, wile running found water hook up dripping tightened it and stoped leak ran unit thew a heavy high fill cycle and no leaking, ran a fast spin and heavy wash found no leaking. Spun unit out and washer is operating normally found no issue unit can be used advised to keep an eye on unit just incase"
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
11/18/2024
"Tested dryer and found unit would not start for customer and lights would not come on, checked control and found start button super hard to push causing no start. Fixed start button and advised customer on holding it down and putting some pressure on it this will help start. Checked all operations and unit is working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cheshire, CT 06410
Jimmy R.
Job Details:
11/18/2024
"Ran unit and flush water entering machine but unit would not wash, checked power to wash motor and found 120v and motor just clicking. Replaced sump&motor ran unit and all operations are now working to specs ; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS42PPDUDE01
Near Cheshire, CT 06410
Jimmy R.
Job Details:
11/18/2024
"Tested unit and found fridge section to cold checked temps and unit is down to 32 degrees thermistor reading 8.35 ohms, tested freezer and found temps reading correctly. Ran a diagnostics and when cycling damper found damper would not move and when I got it moving it would jump and never seal or work correctly. Unit will needs new damper, main cntrl, found freezer led modules dim and not working correctly, checked all modules and found correct voltage modules are just bad, will order new light kit and led module. All parts tentative p/a ; ordrng 1 W11632139 (Led kit) and 1 W10797519 (Diffuser) and 1 WP2318054 (Control) and 1 W10830288 (Led module) and 1 WP2221296 (Air baffle)"
We serviced a
MAYTAG REFRIGERATOR
Model MSB27C2XAM00
Near Agawam, MA 01001
Mike K.
Job Details:
11/18/2024
"Not making ice. Icemaker will not advance when jumped,stuck mid cycle. Quoted for icemaker/labor. Denied. Collected for service call only."
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR24IGX10
Near Charlotte, NC 28210
Brandon
Job Details:
11/18/2024
Complaint unit is leaking. On arrival unit was turned off. Turned unit on a dispensed water in fridge side and checked for holes in water line. Did not find any water leaking.
We serviced a
KENMORE MICROWAVE
Model ="721.80513600"
Near Westfield, MA 01085
Mike K.
Job Details:
11/18/2024
"No power, unplugged on arrival. Found open fuse. Checked the three door micro switches and all passed testing. Replaced fuse and turned on, stayed on opening/closing door. Ran cycle and transformer made loud noise for a second and fuse blew. Bad transformer, Transformer is no longer available.No charge for fuse as it was a misdiagnosis and unit is unrepairable okd with JK, no money collected per Jk; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near West Springfield, MA 01089
Mike K.
Job Details:
11/18/2024
"Unit is under 1yr wp warranty per service bench. Led light not working, replaced and testing fine"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Sturbridge, MA 01518
Lee
Job Details:
11/18/2024
"Customer states middle spray arm fell off.Confirmed complaint, was able to reinstall spray arm, tested it by opened closing rack as well as running unit, tested okay spray arm did stay on."
We serviced a
WHIRLPOOL WASHER
Model LSB6000PQ0
Near Amherst, MA 01002
Chris B.
Job Details:
11/18/2024
Complaint that the washer is not draining nor washing. Found bad timer. Quoted parts and labor. Customer will look into other options. Collected trip fee.
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Northampton, MA 01062
Chris B.
Job Details:
11/18/2024
Complaint that the washer is leaking water from the bottom. Found clogged boot. Unclogged all debris and no more leaking. Collected minor repairs. Customer asked if the office can send a copy of all services done to the washer to the physical address.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Southampton, MA 01073
Chris B.
Job Details:
11/18/2024
Installed new part and mentioned to the customer about a small leak in the hoses. Replaced hoses from TS #TJ725SSFFP @ $99.00 installed. 1yr warranty on parts and labor.; used 1 TJ725SSFFP (HOSE KIT 5' S/S) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL3
Near Southampton, MA 01073
Chris B.
Job Details:
11/18/2024
Complaint that the dishwasher is not heating properly. Found error code F7E1. Found no issues with the unit just needed to have the line cleared of the cold water. Collected trip fee.; dspstn on spec-tagged invntry: 1 W10703867 HEATER
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Worcester, MA 01610
Glenn
Job Details:
11/18/2024
Oven not heating Found control board has shorted this was caused by a Roach infestation and we do not work on appliances with infestations. And the extended warranty will not cover this repair.
We serviced a
LG REFRIGERATOR
Model LRFWS2906V/02
Near West Brookfield, MA 01585
Lee
Job Details:
11/18/2024
"Customer states temps too warm fresh food, too cold freezerConfirmed complaint, found damper in fresh food air tower faulty, needs replacement; rqstng P&A on 1 Adj74812531 (Air tower), states that autho needed"
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/18/2024
"Checked and tested microwave. Accepts inputs but when start button is pushed display goes blank. Needs control. Part is on order but not in yet, will install when part arrives.; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Suffield, CT 06078
Gary V.
Job Details:
11/18/2024
"Inspected and found wash arms cracked and clogged causing water to purge toward front of tub and spill out front under door, will order new wash arms and return. ; rqstng P&A on 1 W10837249 (Wash arm) and 1 WPW10498900 (Upper wash arm)"
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X18FW04
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/18/2024
"7740349658 file number unit deem non-repairable by manufacture all sensors are in range heater is within range per manufacture, electrical issue, occurring, in liner of freezer preventing unit from defrosting never goes into defrost properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Charlton, MA 01507
Lee
Job Details:
11/15/2024
"Customer states icemaker arm gets stuckConfirmed complaint, icemaker needs replacement, ordering and returning Wednesday 20th 12-5W11556926Weds 12-5; ordrng 1 W11556926 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Southbridge, MA 01550
Lee
Job Details:
11/15/2024
"Installed wash motor, ran diagnostics cycle, tested okay; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"
We serviced a
BOSCH REFRIGERATOR
Model B22CT80SNS/01
Near Longmeadow, MA 01106
Jorden
Job Details:
11/15/2024
Arrived and found door gaskets lightly frayed but still sealing. Provided quote for new gaskets and customer opted out of repair.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD241UB3A
Near Longmeadow, MA 01106
Jorden
Job Details:
11/15/2024
"Arrived and found a piece of glass stuck inside the plumbing beneath the sink, removed and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Concord, NC 28025
Johnny
Job Details:
11/15/2024
Installed parts. Ran calibration cycle. Unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Agawam, MA 01001
Mike K.
Job Details:
11/15/2024
"Added extension to drain hose, zip tied to pull away from wall and tested draining after filling in normal cycle."
We serviced a
LG DISHWASHER
Model LDTH7972S
Near Sturbridge, MA 01566
Lee
Job Details:
11/15/2024
"Incorrect part ordered, need to reorder.; rqstng P&A on 1 Agm75469926 (U.i)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Plymouth, CT 06786
Ruben C.
Job Details:
11/15/2024
Replaced valve and tubings on filter housing tested operation normal no leak from unit have informed cust has small leak from plumbing connection took pic needs to have this fixed cust had unit pulled out and reinstalled himself took pic of damage to floor prior to our service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Plainville, CT 06062
Ruben C.
Job Details:
11/15/2024
Checked unit found ice building up on evap fan due to water from chute splashing over ordered chute and chute kit; ordrng 1 W11645360 (Water chute) and 1 W11750811 (Ice maker tube kit)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Concord, NC 28025
Johnny
Job Details:
11/15/2024
Clogged dryer vent. Airflow issue. Cx stated they used a leaf blower to clean dryer vent. Will need to have vent cleaned thoroughly.
We serviced a
LG REFRIGERATOR
Model LSC27921ST/03
Near Southbury, CT 06488
Jimmy R.
Job Details:
11/15/2024
"Checked over water for fridge and found no ice and no water flowing, tested water supply and found no water coming from house line found water off, turned back on and found water now going to valve but no water to dispensers and ice maker. Tested voltage at valve and 120v but valve would not open unit needs new valve will order and return ; ordrng 1 5221JA2006D (Valve)"
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
11/15/2024
"Customers complained unit wont fill, cuts off. Found bad slider. Replaced slider from ts.ran quick wash to verify proper operation. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
11/15/2024
Returned to install icemaker. Water had stoped at door. Found just air in line. Just held down dispense and water stared flowing eventually. Informed customer to flush a gallon of water through dispenser. Jumped icemaker. Icemaker working ; dspstn on spec-tagged invntry: 1 D7824706Q ICE MAKER
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Northampton, MA 01060
Mike K.
Job Details:
11/15/2024
"Unit is under 1yr wp warranty per service bench. Complaint of noisey water lines when valve open/close. Explained that is house pressure / design related, can add dampners to incoming lines to reduce, but not an issue of the unit.Also unit banging, found unit not level, right side of tub touching cabinet. Leveled unit better and ran diagnostic cycle fine. Tested with load of clothes that was in unit on arrival. Started in normal through sensor/ fill and into agitate, cancelled and drained fine, ran drain and spin fine."
We serviced a
LG DISHWASHER
Model LDTS5552S
Near Southampton, MA 01073
Mike K.
Job Details:
11/15/2024
"Ae code, water from overflow in tray, cleared and tested, filled tray again, found chewed hose on sump assy. Quoted for sump assy/ labor, denied, collected for service call only"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near North Brookfield, MA 01535
Lee
Job Details:
11/15/2024
"Customer states unit too warm fresh food compartment Confirmed complaint, found door not sealing properly allowing warm air to condensate and freeze blocking air path to fresh food, removed ice, added washer to seal door , see quick pics, unit now seals and works properly ; used 1 WP488881 (WASHER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW
Near Springfield, MA 01129
Chris B.
Job Details:
11/15/2024
"Complaint that the washer is not starting any cycle. Found bad lid lock and control board acting erratic. Error codes F5E1, F5E2, F5E3. Quoted for parts and labor. Customer finds it too expensive to fix.; dspstn on spec-tagged invntry: 1 W10599356 VALVE"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS02
Near Grafton, MA 01519
Glenn
Job Details:
11/15/2024
Installed control panel tested all ok no error codes job complete
We serviced a
FRIGIDAIRE RANGE
Model GCRG3060AF
Near Franklin, MA 02038
Aimee Z.
Job Details:
11/15/2024
Found no spark back right burner needs spark module with switches; rqstng P&A on 1 5304528830 (Switches) and 1 808608804 (Spark module)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Grafton, MA 01536
Aimee Z.
Job Details:
11/15/2024
Found there was a bag of veg behind draw freezer. Also the condenser filled with dog hair. Cleaned.There was a layer of frost top evap and fan is slow.Needs new fan and freezer light switchCwa
We serviced a
LG REFRIGERATOR
Model LTCS20020S/00
Near Wrentham, MA 02093
Aimee Z.
Job Details:
11/15/2024
"Found the evap grill had ice on it and the fan isnt working.Also found there a tear in the liner of freezer and the light s in the fridge is staying on .Took photos of the tear and showed Cust and took photos.Steamed out the ice in freezer tested power to the fan There is voltage there.Needs grill, fan and magnet for the door; rqstng P&A on 1 AEB75144906 (Grill complete) and 1 EBF61314804 (Magnet light switch)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Simsbury, CT 06089
Ruben C.
Job Details:
11/15/2024
Checked unit found roller worn and pulley broken replaced with roller repair kit ran diagnostics normal; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near New Britain, CT 06053
Ruben C.
Job Details:
11/15/2024
Checked unit not draining harness was not properly installed reinstalled harness tested operation normal ran diagnostics normal
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Springfield, MA 01109
Jorden
Job Details:
11/15/2024
"Arrived and found error codes F0E2 (over suds), F5E2 (lock failure) and F8E1 (valve failure) stored in system, cleared codes. Ran auto test cycle and normal cycles, managed to just hear the noise. Pulled unit forward off of the hoses and noise stopped, metal hoses vibrating against the back of the unit Unit tests fine."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Springfield, MA 01104
Jorden
Job Details:
11/15/2024
"Arrived and customer showed me a video of the water barely filling the unit then the agitator beating up the clothes. Contacted tech support and he directed me to service bulletin W11499341, which states the extra power button sets expectations for the customer that are not within the programming. Customer education on how the unit operates within the different cycles and options. Unit tests fine. SR #7740331716"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Chicopee, MA 01020
Jorden
Job Details:
11/15/2024
"Arrived and found test 56 showed another E5 error code. Found no water coming into ice maker via test 45. Test 57 & 58 revealed ice maker working as expected but test 19 showed the ice maker fill tube heater not functioning, verified 120v at red & white but no continuity through heater. Ordering heater and a new ice maker. Will return ice maker for RPW. ; rqstng P&A on 1 W11087201 (heater) and 1 W11658802 (Ice maker), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Farmington, CT 06032
Ruben C.
Job Details:
11/15/2024
Replaced wash motor and vent tested operation normal ran diagnostics normal cleared error codes draining washing normal
We serviced a
SAMSUNG REFRIGERATOR
Model R23J9011SR/AA
Near Farmington, CT 06032
Ruben C.
Job Details:
11/15/2024
Checked unit cleared drain tube was clogged tested operation normal cust had unit pulled out for us will push back in themselves gave cust 20 dollar discount with magnet
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Farmington, CT 06085
Ruben C.
Job Details:
11/15/2024
Replaced both controls tested operation normal ran diagnostics normal at this time left comp operating advised cust to give 24 hours to operate; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wilbraham, MA 01095
Chris B.
Job Details:
11/15/2024
Replaced all parts and unit running properly. No more noises present. Ran two diagnostic cycles and a spin cycle and all working normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Belchertown, MA 01007
Chris B.
Job Details:
11/15/2024
Complaint that the freezer is not cooling properly and not making ice. Found bad harness wire and heavy ice buildup. Will order part for a return trip. ; ordrng 1 W11575358 (Motor Harness Kit)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Belchertown, MA 01007
Chris B.
Job Details:
11/15/2024
Complaint that the unit wont turn on. Found bad fuse. Tested with jumper and all working fine. Quoted for parts and labor. Will order parts for a return visit.; ordrng 1 WPW10545255 (Thermal Fuse) and 1 2xFrameJob (2x Frame Job)
We serviced a
AMANA DRYER ELECTRIC
Model NED4655EW0
Near Amherst, MA 01002
Chris B.
Job Details:
11/15/2024
Complaint that the dryer is making loud noises while tumbling. Found bad drum and back inner panel is heavily grinded out. Customer prefers not to fix the unit. Collected trip fee.
We serviced a
SUBZERO REFRIGERATOR
Model BI-48S/0
Near Amherst, MA 01002
Chris B.
Job Details:
11/15/2024
Upon return. Tried to get to shut off the water line because the customer mentioned that they still hear a buzzing like if the IM called for ice. Customer tried looking for the shutoff valve for the water line but couldnt find it. I couldnt pinpoint where is was too. Customer will call plumber to search for the line and to show customer where is it located for us. Customer prefers to find the shutoff before doing any further inspection on the line. Customer will call office when the water line shutoff is found.; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Amherst, MA 01002
Chris B.
Job Details:
11/15/2024
Complaint that the dryer would start by itself and would shutdown at halfway. Tried 5 times to run diagnostics and wouldnt respond after looking up the error codes. Verified touch panel is working properly. Will order control board. ; ordrng 1 W11565024 (Control Board)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chicopee, MA 01020
Jorden
Job Details:
11/15/2024
"Arrived and found both strike and latch broken, ordering both under p/a. ; rqstng P&A on 1 W10837741 (lid strike) and 1 W11307244 (latch)"
We serviced a
SAMSUNG OVEN
Model NE59N6630SS/AA
Near Chicopee, MA 01020
Jorden
Job Details:
11/15/2024
"Arrived and installed new display board, tested fine."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF1
Near Worcester, MA 01606
Lee
Job Details:
11/15/2024
"Customer states unit not cooling or responding to touch at touch padConfirmed complaint, I was able to get into diagnostics, found no error messages, after exiting unit did function properly, compressor came on and began to cook, explained to customer to keep an eye on unit."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Millbury, MA 01527
Lee
Job Details:
11/15/2024
"Attempted to install parts ordered, gearcase seized to splines of tub, will need to order inner and outer baskets, need second man to help remove,tried hammering it out did not budge at all, also found rotor seized on unable to remove, will need to order parts beneath itAll parts left at customers per Mike; ordrng 1 W10734521 (slider), rqstng P&A on 10 W11027980 (Screw)s and 1 W10754448 (clutch) and 1 W11219115 (Outer tub) and 1 W10811957 (spin basket)"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Bessemer City, NC 28016
Ryan S.
Job Details:
11/15/2024
"Return to install UI ordered installed UI unit now cutting on ran test cycle. valves , lock , agitating and spin working . verified proper operation ."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Denver, NC 28037
Ryan S.
Job Details:
11/15/2024
Customers complained unit cut off during rinse. Found long fill error. Found sediment in filter. Informed customer she will need to clean filters. Collected trip fee via check
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Concord, NC 28025
Johnny
Job Details:
11/15/2024
Special Project S15110. Collected trip fee. Replaced timer and knob
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/15/2024
"Removed and replaced freezer LED, all lights still not working. Ordering sidewall LED module. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11396033 (Switch) and 1 W10876365 (LED module)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/15/2024
"Tested, found washer going from fill the straight to drain. Never starts agitating. Ran diagnostics, found F1E2 motor control fault. Cleared error codes. Checked control and found pressure hose was not connected when control was replaced. Connected hose, ran control calibration. Tested washer in Quick wash cycle, filling and agitating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Charlotte, NC 28205
Caleb
Job Details:
11/15/2024
Temps check fine at this time. 37 degrees in the fresh food section and around -2 in the freezer. No leaks or errors to report at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Wingate, NC 28174
Jonathan J.
Job Details:
11/15/2024
"Complaint washing machine not working properly will not progress past wash clothes still soaking wet at the end of the cycle. I found cold water. Inlet valve was clogged full of sediment, clean filter screen to clean filter screen install instruct fulfilled. Let customer know we can warranty this one time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/15/2024
"I replaced icemaker previously ordered by previous technician cycled new icemaker after cycling the power to the refrigerator off for over five minutes, icemaker filling and operating normally, I suspect the main reason for the icemaker not making ice was due to it getting stuck on the bail arm, I do not really think there was much wrong with the original icemaker Customer is handicapped and cannot remove ice bin due to her having to pull the refrigerator out from the wall 3 feet to be able to open the door all the way to remove ice bin also customer has a broken arm, preventing her from pressing the button on the ice bin as well. also hindering her from removing ice bin to check. New icemaker filling with appropriate level of water. Water is also dispensing from door at proper water pressure. original icemaker had full cubes all the way across as it was ready to dispense."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
11/15/2024
I replaced freezer door top mount inspected gasket. Everything is sealing properly as of right now. Left nameplate with customer. Customer says she wanted to replace it at a later date. No further issues found with door at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
11/15/2024
"Complaint refrigerator over Cuban food, freezing food, and top section. Dory gasket falling apart on right hand side of door and bin will no longer stay in shelf unit. I found glass shelf is broken. Glass shelves are considered cosmetic parts. Customer will need to contact warranty company or manufacture and see about having them ship her a shelf. W11243759 shelf assembly for customer to call warranty provider. ; schdld next appmnt for 11/22 FRI PM"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, NC 28270
Jonathan J.
Job Details:
11/15/2024
I replaced all previously ordered parts Tested operations no further issues found cooktop is working fine. Both ovens are preheating fine with no fault codes.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/15/2024
"Disassembled dryer, removed and replaced lint chute, seal, thermal fuse and drum. Reassembled, tested, using temp probe on meter observed through three heating and cool down cycles, dryer heating and cycling correctly at this time.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model JJW3830IL01
Near Mooresville, NC 28117
Ryan S.
Job Details:
11/15/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/15/2024
"Removed ice maker assembly. Replaced damper, reassembled and reinstalled. Tested, operating properly with no unusual noises."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Weddington, NC 28104
Jonathan J.
Job Details:
11/15/2024
Complaint crazy loud noise in the middle towards the end of the cycles found f6e3 acu cannot hear motor I found rotor bolt had come completely off and was laying loose under washing machine. I reinstalled with blue locktite. I performed a Dlms calibration process no further noises or issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/15/2024
"Installed new ice maker and cycled unit found unit now filling found when filling unit would chatter at the end of the fill, advised customer water pressure is causing the noise and they can add a suppressor to the water line and it will stop it. All operations are working to specs"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Waterbury, CT 06704
Jimmy R.
Job Details:
11/15/2024
"Tested unit and found no display and unit would not start up, tested voltage to unit and 120v is coming from plug tested voltage a main control and no power, wile checking power noticed interlock switches burnt causing fuse to blow and unit to shut down. Unit needs new control, interlock, and fuses, also unit is to high to remove alone need help pulling unit down requesting second man. Parts tentative p/a ; ordrng 1 W11493414 (Interlock) and 2 W11707984 (Fuse)s and 1 W11443147 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Cheshire, CT 06410
Jimmy R.
Job Details:
11/15/2024
Installed new Gearcase and ran unit threw a wash and spin cycle checking for any sign of clunking could not find anything. Unit is now working normally and noise coming from machine is normal
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Fort Mill, SC 29708
Brandon
Job Details:
11/15/2024
Complaint unit is making loud rubbing noise. On arrival I found that blower wheel is rubbing against can. Took unit apart and tried to adjust to where wheel would not rub but could not get it to sit right. Ordering blower wheel and motor for repair. Please let customer know when we can return.; ordrng 1 WP697772 (Blower) and 1 W11549461 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Fort Mill, SC 29708
Brandon
Job Details:
11/15/2024
Complaint unit is not cooling properly. On arrival I found frost on evaporator cover in freezer. Ordering evap fan harness for repair. ; ordrng 1 W11224591 (Fan)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Gastonia, NC 28054
Clinton
Job Details:
11/15/2024
Needs lower harness installed drain water buy sticking the wires together but unfortunately wont last due to location of break.; ordrng 1 W11643701 (Harness)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, NC 28214
Clinton
Job Details:
11/15/2024
Replaced blower and motor unit no longer making the noise ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Charlotte, NC 28216
Clinton
Job Details:
11/15/2024
A piece of from factory installation left off the bottom wasnt allowing door to close removed
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Charlotte, NC 28209
Clinton
Job Details:
11/15/2024
Went to installed the switch kit if you push on the right side of the door the microwave heats. Noticed the inner panel is broken and bowed out will need the switch kit installed and the new inner door panel; ordrng 1 W11315620 (Inner door)
We serviced a
JENN-AIR OVEN
Model JDRP548HL01
Near Charlotte, NC 28209
Clinton
Job Details:
11/15/2024
On previous visits found the broil element shorted to ground after repair the on short the. Broil element is not longer functional found the volt to broil element is not coming rely board clicking and the thermostat are order as extra they test fine; ordrng 1 W11317945 (Relay control) and 2 WP4449751 (Thermostat)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Charlotte, NC 28210
Clinton
Job Details:
11/15/2024
The customer wanted the foam gasket inserts installed in the gasket she has not a full gasket replacement I dont have the gaskets with me Im in the spare van ; ordrng 2 W1159728 (Gaskets)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Meriden, CT 06450
Jimmy R.
Job Details:
11/15/2024
"Checked over unit and found machine would not drain an would error out 8-4 over flow in float, 9-1 not draining cleared errors and checked pan finding a little water in it, cleared water and found unit tipped forward witch could cause water to over flow and leak into pan. Leveled unit and ran a few wash cycle checking for leaks and found everything dry and working to specs"