Service History 5

We serviced a

KENMORE DRYER

Model ="110.60092991"

Near Northampton, Massachusetts 01060

Tito

Job Details: 09/30/2026

"Arrived I found interface panel failed, part is discontinued NLA"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ14

Near Northampton, Massachusetts 01062

Tito

Job Details: 09/30/2026

"Arrived I found shutters failed,I installed a new shutters tested ok"

We serviced a

MAYTAG WASHER TL

Model MVW5435PW0

Near Smyrna, South Carolina 29743

Ryan S.

Job Details: 09/30/2026

"Upon arrival found long fill error, ran valves and hot valve just buzzing, took off valve and found no sediment buildup. Ran unit and hot valve coming on when it shouldnt replaced valve, same issue. Cood is supplied to homes cold line so no issue there. Replaced pre id control. Unit now filing with cold and hot when prompted , filled and started wash, verified proper operation. ; used 1 W11513255 (VALVE) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Worcester, Massachusetts 01606

Lee

Job Details: 09/30/2026

Customer states back felt of drum fell of during cycle confirmed issue need to replace drum and dryer repair kit customer will check part and call when arrives.; ordrng 1 W10899578 (drum) and 1 4392065 (Repair kit)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Hickory Grove, South Carolina 29717

Ryan S.

Job Details: 09/30/2026

"Found bad roller, replaced from ts repair kit. Replaced both rollers, belt and pulley. Verified proper operation. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Rock Hill, South Carolina 29732

Ryan S.

Job Details: 09/30/2026

"Customer complained of burning smell. Pulled unit out and ran bake in upper oven. Saw tiny spark on terminal block. Found whoever installed pigtail on customers unit didnt fully tighten black wire, caused it to heat up, no permanent damage since customer unplugged after smelling. Wires are still ok. Tightened nut down and no more overheating of wires at terminal block. Verified proper operation. Called safety to inform. 25044894"

We serviced a

MAYTAG WASHER TL

Model MVW5430PBK0

Near Palmer, Massachusetts 01080

Chris B.

Job Details: 09/30/2026

Replaced control and ran diagnostic and a quick cycle and unit filling up to appropriate level.

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4024HW0

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 09/30/2026

"Complaint machine delivered broken dented. I found complaint true cannot warranty cabinetry or frame damage issues as this is a delivery/install based problem where machine had been dropped or had something heavy placed on top of it. advising customer to check and inspect machine unit was sold as a brand new appliance, not a scratching dent or store stock item. Per customer. I advise customer to contact seller as this is an install/delivery based problem."

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC703HPS05

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/30/2026

Customer stating he has a one-year additional warranty through the builder over phone ELW program entitlement does not state that through the factory. Customer would need to call the builder and have the builder set up service through the factory proving entitlement is notated or obtain authorizations from the factory as it will be 139 regardless. If fixed or touched plus parts plus labor to fix it. Customer states he is going to call the builder and try and figure out how to get this taken care of. Does not want us out there.

We serviced a

MAYTAG WASHER TL

Model MVWC465HW4

Near Plymouth, Massachusetts 02360

Dan

Job Details: 09/30/2026

"Customer complaint, sometimes starts with out filling. Diagnostic tests, and normal cycles are starting, filling and operating properly. Replaced water valve assembly. Used part from truck stock. ; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"

We serviced a

WHIRLPOOL WASHER FL

Model MHW5630HW0

Near Mint Hill, North Carolina 28227

Jacob

Job Details: 09/30/2026

Replacd bellow and tested unit.Is now functioning as designed.

We serviced a

KITCHENAID RANGE

Model KSES330SPS0

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 09/30/2026

Replacd controls per previous technical evaluation.Tested unit.Is functioning as designed.

We serviced a

MAYTAG WASHER TL

Model MTW4205SW0

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 09/30/2026

Cx complaint:banging walking.svere imbalance.Found suspension rod dislodged.Reset.Calibrated.Tested

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC236SPS04

Near Monroe, North Carolina 28110

Jacob

Job Details: 09/30/2026

Ice maker malfunction.Verified failure.Ordering ; ordrng 1 W11844591 (SP kit)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ05

Near Monroe, North Carolina 28110

Jacob

Job Details: 09/30/2026

"Replaced main control per previous diagnosis.Tseted.unit,Is now working as designed."

We serviced a

WHIRLPOOL VENT HOOD

Model KVUB606DSS5

Near Charlotte, North Carolina 28277

Jacob

Job Details: 09/30/2026

Replacd failed motor/blower.Tested unit.Is now functioning.

We serviced a

KITCHENAID ICEMAKER

Model KUID518SPS00

Near Charlotte, North Carolina 28270

Jacob

Job Details: 09/30/2026

Drain pump failure.Verified float switch malfunction within drain pump..new needed.; ordrng 1 W11509485 (Drain pump)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 09/30/2026

"Ran washer and found unit would not dispense softener, ran a diagnostic cycle and recalibrated unit washer went threw normally ran a quick wash selecting fabric softener and unit is dispensing and now working to specs"

We serviced a

JENNAIR WALL OVEN

Model JJW2430DP03

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/30/2026

I replaced customers user interface due to F2 E one error code that will not disappear pads on the original. UI are all tight and secure. Tested at the new UI. Everything is functioning and operating normally.

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/30/2026

Complete washing machine leaking from the front left corner on the floor. I found dispenser fabric softener is leaking overfilling. Also found valve is seeping. Ordering housing assembly valve and dispenser assembly with Tray ; ordrng 1 W11413407 (Housing) and 1 W11569112 (Dispenser) and 1 W11550898 (Tray)

We serviced a

WHIRLPOOL WASHER FL

Model WFW5720RR0

Near Clover, South Carolina 29710

Ryan S.

Job Details: 09/30/2026

"Customer complained unit gets off balance with any size load. Ran diagnostics with high speed spin. Ciunter weights not damaged or loose,Found unit needs new shocks. Ordering shocks. Scheduled w customer. ; ordrng 4 W11316766 (Shock)s"

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS09

Near Lake Wylie, South Carolina 29710

Ryan S.

Job Details: 09/30/2026

"Found unit blown fuse on filter board. Ordering interlock kit and control board , and fuse. Scheduled return time with customer. ; ordrng 1 W11493414 (Interlock assembly) and 1 W11781937 (Control board) and 1 W11707984 (Fuse)"

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Worcester, Massachusetts 01609

Lee

Job Details: 09/30/2026

"Customer states dryer does not heat. Confirmed issue found only 90 volts at outlet, 24v one one leg, 122v on other leg, explained to customer I would need to charge them trip fee. Customer did not pay at this time please send them bill. Spoke to office."

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Worcester, Massachusetts 01610

Lee

Job Details: 09/30/2026

"Found faulty capacitor, replaced, tested okay; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW3

Near Auburn, Massachusetts 01501

Lee

Job Details: 09/30/2026

"Customer states error message 8-4 confirmed issue, removed water from drip pan. Ran unit, could not duplicate leak, possible loading issue. Explained my findings to customer"

We serviced a

MIELE DISHWASHER

Model G4205SCU

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 09/30/2026

Complaint that the dishwasher is not draining. Found broken glass and debris in the drain filter. Cleared out filter and unit draining properly. Quoted for small adjustments. No failed parts. Collected in full. CC.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/30/2026

Complaint dishwasher just flashes two lights consistently. I found control board is infested cannot service collected diagnostics fee. cannot service.

We serviced a

MAYTAG WASHER FL

Model MHW6630HW3

Near Dartmouth, Massachusetts 02748

Dan

Job Details: 09/29/2026

"Replaced pressure switch, F3E1 fault. Performed diagnostics self test, completed. Tested fill, drain and spin normal cycles. Washing machine is operating properly. Job is complete."

We serviced a

MAYTAG WASHER TL

Model MVWB765FW3

Near New Bedford, Massachusetts 02740

Dan

Job Details: 09/29/2026

"Replaced suspension, slider and lid lock, used part lid lock from truck stock. Cleared fault codes and tested washer for proper operation. Job is complete. ; used 1 W10810403 (DOOR LOCK) from stock"

We serviced a

AMANA RANGE

Model AGR6303MMW0

Near New Bedford, Massachusetts 02744

Dan

Job Details: 09/29/2026

"Verified customer complaint. Found display blank, and surface burners not igniting. Verified power supply at house outlet. Found chewed through wires at back of the range, to ERC and Spark module. Diagnosed caused by mice, Not covered under Warranty."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW0

Near Winchester, Connecticut 06098

Jimmy R.

Job Details: 09/29/2026

"Tested unit and found dryer would come on and start to squeal super loud when tumbling, removed drum and found idler pulley making the noise due to ceasing up in the shaft. Replaced with Repir kit lubed all rollers and idler ran unit and all operations are now working to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVWP575GW1

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 09/29/2026

"Complaint that the washer is not cycling properly and making a loud grinding noise. Found error codes F7E1, F8E3, F8E1, F5E1. Found failed gear case making a loud roaring noise. Found oil leak from the bottom. ; ordrng 1 2xFrameJob (2x Frame Job) and 1 W10528947 (Hub) and 1 W11454738 (Gear Case) and 1 W11212745 (Actuator) and 1 W11213879 (Belt) and 1 W10721967 (Clutch)"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104EBL03

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 09/29/2026

Complaint that the microwave has a burning smell and last time customer used it it started to signs of smoke. Found transformer issues. Called Whirlpool Safety and updated with diagnosis. SR#20588855.

We serviced a

SAMSUNG WASHER TL

Model WA50T5300AC/US

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 09/29/2026

Complaint that the washer is out of balance on every load. Found failed suspension. Quoted for parts and labor. Customer will think about it first due to expense.

We serviced a

WHIRLPOOL RANGE

Model WFE374LVB0

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 09/29/2026

Complaint that the oven is not heating properly. Found burnt control board. Quoted for parts and labor. Collected in full. Ck.; ordrng 1 WPW10476353 (Control Board Black)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5015LW0

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 09/29/2026

Complaint that the washer isnt starting any cycle. Ran diagnostic cycle and found no issues with the unit all working fine. Collected trip fee. Ck.

We serviced a

WHIRLPOOL RANGE

Model WSES7530RZ0

Near Torrington, Connecticut 06790

Jimmy R.

Job Details: 09/29/2026

Checked over unit due to right rear burner not working and when it would work it would stay on. Checked switch and found knob broken causing it to not turn infinite switch and when it caught it would turn on but not off. Advised customer knobs are not covered under warranty quoted for replacement and they will hold off.

We serviced a

MAYTAG WASHER FL

Model MHW5630HC3

Near Torrington, Connecticut 06790

Jimmy R.

Job Details: 09/29/2026

"Ran washer and found tub had water left in it tried to drain water and unit would not pump out, ran diagnostics and found errors F9e1 long drain, f0e2 over suds, f8e1 long fill, f5e3 unlock failure. Checked drain pump and found running but nothing pumping out, removed filter and found blocked, cleared filter and unit is now draining normally. Ran a wash and spin finding all operations working to specs"

We serviced a

AMANA DISHWASHER

Model ADFS2524RZ0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 09/29/2026

"Tested unit and found dishwasher would not fill with water found unit starting and just sitting, ran diagnostics and found errors 6-4 inlet water float open, 8-2 drain pump issue 10-1 dispenser electrical issue, ran a self test and found 2.1 v going to valve and not filling checked motor and unit would wash but not drain checked voltage to drain pump and 9.1v to drain, tested voltage to float switch and 1.4v found to float infinite switch. Checked all connections at control and found ok traced brown wires and found one wire flat crimped in connector and same issue controls not sending any power to valve and float. Will order new main cntrl,console and harness advised harness was out of stock and we would call when in for return visit ; ordrng 1 W11683481 (Cntrl) and 1 W11613568 (Console) and 1 W11697182 (Harness)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4107SW0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 09/29/2026

"Tested unit and ran a diagnostic finding error F7e1 tachometer missing or wrong signal, ran a self test cycle and found unit going threw normally and completing, ran a second cycle and found actuator not advancing causing unit to go to done. Replaced faulty actuator and recalibrated unit ran a wash and spin finding unit now working to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 09/29/2026

Removed and drilled out all bad burner heads reinstalled all new parts and adjusted all burner flams for correct operations. Tested each burner and unit is now operating to manufacture specs

We serviced a

FRIGIDAIRE REFRIGERATOR SXS

Model FGSS2635TF1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/29/2026

"I replaced icemaker, tested operations customer to allow three days for ice."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHB03

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/29/2026

Complaint center bin holder piece broken. I found complaint true replaced parts tested operations new further issues found customer can now slide bins in and out easily without any further issues.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/29/2026

Complaint dishwasher is leaking like crazy from the right hand side. I found tub is fractured on the right hand side will need new tub to repair. Also will need motor assembly and door seal. Customer will call us when part comes in.; ordrng 1 W10909756 (Tub) and 1 W11252794 (Seal) and 1 W11613479 (Sump)

We serviced a

JENN-AIR RANGE

Model JDS1750ML2

Near Charlotte, North Carolina 28211

Jacob

Job Details: 09/29/2026

Upon replacing control found additional error presenting.Replacing user interface and cable.; ordrng 1 W11025616 (Ribn.cable.) and 1 W11198274 (Wire) and 1 W11679227 (Console/ui)

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JF42NXFXDE05

Near Charlotte, North Carolina 28211

Jacob

Job Details: 09/29/2026

Verfied LED failure.Found no lights in freezer and top two at control panel/evap console.Replaced all LED and resolved malfunction.

We serviced a

JENN-AIR DISHWASHER

Model JDAF3924RX00

Near Charlotte, North Carolina 28209

Jacob

Job Details: 09/29/2026

"Cx states leveling leg damaged,unit wont start.Reset and started unit.Leveling leg installed under dishwasher.Unit is functioning as designed."

We serviced a

WHIRLPOOL RANGE

Model WSIS5030RZ0

Near Brockton, Massachusetts 02302

Aimee

Job Details: 09/29/2026

Pulled out stove found many roaches stuck-to rat traps explained to Cust Will not service . Explained had roaches Cust aware had roaches an didnt say anything.

We serviced a

JENN-AIR RANGE

Model JDS1450ML2

Near Westfield, Massachusetts 01085

Tito

Job Details: 09/29/2026

"Arrived I installed a new panel , tested ok"

We serviced a

MAYTAG WASHER

Model MTW7200RF1

Near Agawam, Massachusetts 01030

Tito

Job Details: 09/29/2026

"Arrived I installed new interface panel and control,calibrated tested ok"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM05

Near Charlotte, North Carolina 28278

Ryan S.

Job Details: 09/29/2026

"Found icemaker wouldnt cycle we jumping t+h . Installed new icemaker, unit now cycling but no water entered icemaker. Ordering valve. Scheduled return call with customer. ; ordrng 1 WPW10179146 (Valve)"

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSS25C4MGZ06

Near Pineville, North Carolina 28134

Ryan S.

Job Details: 09/29/2026

"Customer complained of no cool, thinks its the compressor, confirmed compressor internally locking up and iicking out. Ordering compressor, locking parts, filter drier and process tube. Putting in 2xtimeframe. Scheduled return call with customer for Tuesday 6th. Customer wanted overnight or earlier. Informed her thats all I can do. Scheduled with her for Tuesday 6th AM. ; ordrng 1 W11727248 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Filter drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 2xtimeframe (2xtimeframe) and 1 W11506635 (Process tube)"

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS4

Near Rock Hill, South Carolina 29730

Ryan S.

Job Details: 09/29/2026

Customer complained oven cooktop rods that keeps cooktop up when cleaning broke off and cooktop not closing properly . Confirmed complaint. Replaced cooktop rod. Verified proper operation.

We serviced a

WHIRLPOOL DRYER

Model WED4105SW1

Near York, South Carolina 29745

Ryan S.

Job Details: 09/29/2026

"Report to install new control board. Customers mother meet me on site. Found power was out , customer didnt know beforehand, installed control board. Was not able to verify proper operation due to power outage but per diagnostic issue should be resolved."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near York, South Carolina 29745

Ryan S.

Job Details: 09/29/2026

Installed ice maker and valve. Ice maker now properly filling the correct amount of water . Verified proper operation.

We serviced a

JENN-AIR DISHWASHER

Model JDAF5924RX00

Near Charlotte, North Carolina 28270

Jacob

Job Details: 09/29/2026

F9e1 error reported.Verfied error.Found small plastic obstruction from manufacturing.Removed obstruction at drain hose and resolved f9e1 drain error.

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near East Bridgewater, Massachusetts 02333

Aimee

Job Details: 09/29/2026

Found wash plate came right off found hub stripped and replaced new suspension rods hub and GearcaseRan load with towel wet and spun

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Acushnet, Massachusetts 02743

Dan

Job Details: 09/29/2026

"Verified customer complaint, dryer not starting. Found thermal fuse open. Checked air flow and dryer venting/exhaust. Restriction in dryer vent found. Replaced thermal fuse, customer to clean or replace dryer venting. Tested dryer for proper operation, starts, heats, operates properly. Job is complete.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID RANGE

Model KDRS467VSS04

Near Charlton, Massachusetts 01507

Lee

Job Details: 09/29/2026

"Found error message 8-0 tested and found 5vdc at Hall effect sensor, replaced blower fan tested okay"

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Acushnet, Massachusetts 02743

Dan

Job Details: 09/29/2026

"Verified customer complaint, washer powers on, display is bad, start button not operating. Replaced the console, tested washer for proper operation. Job is complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Pembroke, Massachusetts 02359

Aimee

Job Details: 09/29/2026

Used clear door Foun water spraying out back of the manifold and low water out middle spray arm.Also found lower spray arm cracked and needs new wash pump; ordrng 1 WPW10491331 (Lower spray arm) and 1 WPW10340542 (Manifold) and 1 W11087376 (Pump) and 1 W11177741 (Gasket)

We serviced a

WHIRLPOOL DRYER

Model MEDE300VF0

Near Worcester, Massachusetts 01606

Lee

Job Details: 09/29/2026

"Customer states there is a noise and long dry time. Confirmed noise, there was a roller making noise, replaced with dryer repair kit, also found unit failed vent test, explained to customer to have vent cleared.; used 1 4392067 (DRYER REPAIR KIT), and 1 W11224254 (VENT TEST KIT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Worcester, Massachusetts 01603

Lee

Job Details: 09/29/2026

"Found belt loose, replaced belt, ran diagnostics cycle tested okay; used 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW6230RHW2

Near Auburn, Massachusetts 01501

Lee

Job Details: 09/29/2026

"Customer states unit leaks and found oil under machine, confirmed issue, leaking from tub seal also gearcase leaking oil; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (belt) and 1 W11550891 (Agitator)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Auburn, Massachusetts 01501

Lee

Job Details: 09/29/2026

Found spray arm cracked and faulty wash motor need to order and replace both.; ordrng 1 W11416362 (Sump) and 1 W11814179 (Spray arm)

We serviced a

JENNAIR WALL OVEN

Model JJW3430DS02

Near Auburn, Massachusetts 01501

Lee

Job Details: 09/29/2026

"Customer states they are getting 2-1 error message, confirmed issue need to replace user interface. Office will call when part is in; ordrng 1 W11087468 (console)"

We serviced a

MAYTAG WASHER TL

Model MHW5630HW3

Near Auburn, Massachusetts 01501

Lee

Job Details: 09/29/2026

"Installed drain pump left by prior tech, tested properly"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHV00

Near Millbury, Massachusetts 01527

Lee

Job Details: 09/29/2026

Found door broken around bottom hinge need to order and replace .; ordrng 1 LW10865738 (dor-fip) and 1 W11178521 (nameplate) and 1 WPW10397055 (bracket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/29/2026

Complaint start led not displaying always. I found hi moisture in inner door Technical Service Pointer # :W11655117 Rev B ordering ui wax motor and vent motor to repair. Found f2e1 f2e2 error covers in history customer says she will have the purchase receipt when we come back available. going off of actual goods issue date as a warranty.; ordrng 1 W11613565 (Fan) and 1 W11682810 (Wax motor assembly)

We serviced a

JENN-AIR OVEN

Model JJW3430DP02

Near Marvin, North Carolina 28173

Jonathan J.

Job Details: 09/29/2026

Complaint F2E1 error code for the longest time resetting the breaker would fix it now it is completely inoperable. I found complaint true unit will need a new UI to repair. Customer is going to pass on repair as they have a Home warranty and theyre going to try and go that route instead.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3136SW01

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 09/29/2026

Door gasket on right hand door came off at the bottom cannot get it to go back into the channel. I found complaint true. I was able to get it to go back into the channel like it is supposed to and it is holding. No additional issues reported by customer at this time other than normal light frosting occurring on the door slide in the freezer.

We serviced a

WHIRLPOOL WASHER FL

Model WFW9640XW00

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 09/29/2026

"Complaint washing machine leaking filling with water all the time will not drain. I found water level switch is failing preventing unit from draining itself out preventing flood condition from occurring. I found if I place unit manually into a drain and spin cycle drain pump will come on and does drain all the water out and it does spin out. I am ordering a control water level sensor and valve assembly. Control is coming up NLA.; ordrng 1 WPW10249845 (Switch pressure), rqstng P&A on 1 WPW10411662 (Control nla)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS555SIHZ09

Near Agawam, Massachusetts 01030

Tito

Job Details: 09/29/2026

Arrived I installed new doors tested ok

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF436SPS01

Near Marshfield, Massachusetts 02050

Aimee

Job Details: 09/29/2026

"Cust complaint no ice water door has water Ran ice maker test didnt advance, replaced ice maker and valve and ran ice maker test harvested and filled with water"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS02

Near Clover, South Carolina 29710

Ryan S.

Job Details: 09/29/2026

"Ran service test, found float switch in lower pump hanging up . Ordering lower pump, all other tests passed. Scheduled return time with customer. ; ordrng 1 W11542868 (Lower pump)"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM05

Near Mint Hill, North Carolina 28227

Jacob

Job Details: 09/29/2026

Freezer door gasket malformation.Will not seal.New seal needed.; saved tckt

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOC54EC0HS22

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 09/29/2026

"Tech case #25119042.u I had failed,New console needed.Cx declining repair at this time.."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Monroe, North Carolina 28110

Jacob

Job Details: 09/29/2026

"Cx states unit isnt heating correctly.Found drum malformation in addition to control/timer malfunctioning.Unit is turning on and off intermittently without manual provocation.Replacing timer,start switch and drum..Advised cx to inspect drum upon arrival and contact for install,; O-emld tckt"

We serviced a

WHIRLPOOL COOKTOP

Model JGCP436HL00

Near Weddington, North Carolina 28104

Jacob

Job Details: 09/29/2026

Replaced parts previously orderd to correct flame imbalances.Unit is now functioning as designed.

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 09/29/2026

"Inspected and found false for door lock and pressure switch, will order parts and return.; ordrng 1 WPW10443885 (Door lock)"

We serviced a

MAYTAG WASHER TL

Model MVW5035MW1

Near West Springfield, Massachusetts 01089

Tito

Job Details: 09/29/2026

"Arrived I found control and harness failed, I installed new control and harness , calibrated tested ok.; used 1 W11643701 (HARNESS LOWER), and 1 W11399437 (DRAIN PUMP) from stock"

We serviced a

MAYTAG WASHER TL

Model MVWB765FW0

Near Springfield, Massachusetts 01108

Gary V.

Job Details: 09/29/2026

"Installed new harness and cycled, tested fine."

We serviced a

MAYTAG WASHER TL

Model MVWB855DC4

Near Middleborough, Massachusetts 02346

Dan

Job Details: 09/29/2026

"Verified customer complaint, F5E1, E2 & E3 lid lock faults. Replaced the latch. Tested washer for proper operation. Latch locks and unlocks. Job is complete."

We serviced a

JENN-AIR RANGE

Model JJW2430IL00

Near Plymouth, Massachusetts 02360

Dan

Job Details: 09/29/2026

"Verified customer complaint, F2E1 shorted or stuck key. Referenced Service Pointer for a lose U/Board. The left and Right boards are not loose or separated from the glass. Checked wire harness and connections, The U/I Console needs to be replaced."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRBR133SPS00

Near Wareham, Massachusetts 02571

Dan

Job Details: 09/29/2026

"Verified customer complaint, frost and ice in fc. Found the left side of freezer door is not closing and door gasket not making contact for sealing. Removed all ice, the door is not not closing completely, left side drawer slide rail needs to be replaced. Ordering drawer rail slide set. ; ordrng 1 W11658402 (Freezer drawer slide rail set)"

We serviced a

MAYTAG WASHER

Model MTW7405RR1

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 09/29/2026

Complaint keeps displaying f6e1 f1e2 and f2e1 have to hold the power button for 20 minutes sometimes and it still doesnt work. Have to hold the power button and start button together. It makes a loud banging noise all the time.. I found issues are caused by user based problem as of right now show customer all she has to do is tap the power button for it to turn on and hold the start button till the beep tone sounds and release and not continue holding the button. Customer does not need to hold both buttons at the same time as it is causing issues with the console. Also share customer proper loading procedures and operating procedure procedures for optimum washing capabilities..

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Matthews, North Carolina 28105

Jacob

Job Details: 09/29/2026

Cx reports other company replaced failed bake element.Hasnt baked since.Per service pointer replacing control and ui console due to stuck key errors.; ordrng 1 W10915661 (Console) and 1 W11082269 (Control relay)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ00

Near Chicopee, Massachusetts 01020

Tito

Job Details: 09/29/2026

Arrived I installed a new door gaskets and LED tested ok

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS312SNHM00

Near Holyoke, Massachusetts 01040

Tito

Job Details: 09/29/2026

"Arrived I found door hinge bolts snapped, door in the floor, I contacted Whirlpool and submitted all the photos and detailed information regarding the situation. Whirlpool stated that they will contact the customer directly today to discuss the issue and determine the next steps.SR#25020449"

We serviced a

MAYTAG DRYER

Model MED7205RW0

Near Clover, South Carolina 29710

Ryan S.

Job Details: 09/29/2026

"Customer complained of error code, found f7e1, customer also stated she gets power loss notifications and no power loss at home. Found proper voltage to unit. Moved plug and no loss in voltage. Unit will run and heat but stops. Ordering motor, blower and control board. Informed customer office will call when parts come in ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower) and 1 W11790277 (Control board)"

We serviced a

MAYTAG WASHER TL

Model MVWC565FW2

Near Springfield, Massachusetts 01108

Gary V.

Job Details: 09/29/2026

"Inspected and found multiple problems suspension rods worn out, black debris"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Springfield, Massachusetts 01104

Gary V.

Job Details: 09/29/2026

"Inspected and found no heat situation, found over voltage at power outlet on wall (took pic) shows 275v, and informed customer the electrical over voltage needs to be repaired before we proceed with any repairs. Customer has 30 days on trip fee."

We serviced a

WHIRLPOOL WASHER TL

Model WTW7000DW0

Near Chicopee, Massachusetts 01020

Gary V.

Job Details: 09/29/2026

"Inspected and found gear case leaking oil drain pump broken, quoted and he declined repairs."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model WRV986FDEM01

Near Holyoke, Massachusetts 01040

Tito

Job Details: 09/29/2026

"Upon arrival, I found that the refrigerator had been disconnected because the customer had apparently moved to a different residence. The unit was transported to the new location, but the ice maker had not been properly emptied prior to moving the refrigerator. As the ice melted during transportation, the water appears to have caused additional damage to the control board that had previously been replaced. An estimate was provided to the customer, but the customer declined the repair."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Whitman, Massachusetts 02382

Aimee

Job Details: 09/29/2026

Found a error code for the shifter Replaced nd ran diagnostics and quick wash and spin; used 1 W10913953 (Acuator) from stock

We serviced a

MAYTAG DRYER

Model MED4005SW0

Near Brockton, Massachusetts 02302

Aimee

Job Details: 09/29/2026

Cust still at office was calling mom to see if at house . i asked for Proff of purchase. says has 5 year warranty . I asked where did he purchase from ? Said LowesExplained need to call Lowes to make appointment through extended warranty .I explained could service now would be 139.00 to diagnose. If repair would be 249.00 plus parts and labor .Hes calling Lowe to set up a call. Never went in house he wasnt there.

We serviced a

JENN-AIR COOKTOP

Model CVGX2423B

Near Clover, South Carolina 29710

Ryan S.

Job Details: 09/29/2026

Customer issue was the homes gas was turned off. Unit working as designed. They had just moved into new used home. Customer wanted to know how much to replaced rusted metal parts if the frame and informed her those parts no longer available. Collected trip fee via card.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 09/29/2026

"Ran unit and found water still in tub and not draining out, checked drain pump and found running but not pumping water. Moved pump and it kicked on and started to drain, removed and found pump bound up with a piece of plastic. Removed plastic and reinstalled drain pump ran a cycle and unit is now draining and operating to specs"

We serviced a

WHIRLPOOL DRYER

Model LGN2000LG0

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 09/29/2026

Complaint that the dryer is not heating properly. Ran the timed dry and the automatic side and found dryer heating properly. Found venting completely clogged. Customer will have someone clear out the vent. No issues found with the dryer. Collected trip fee. Cash.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near Wareham, Massachusetts 02571

Dan

Job Details: 09/29/2026

"Safety Case# 25077881, Actual Goods Issue Date is 12-22-2025, Safety stated submit through Original warranty. Tenants do not have the reciept or Actual proof of purchase date. Found the oven igniter is good, during ignition the spark would jump to the storage drawer, causing the burner to not ignite and cause for gas odor. I wrapped the electrode power supply connection with electrical tape. Tested the oven for ignition and operation. Job is complete."

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