Service History 498

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 10/23/2023

"Replaced controls for not signaling when buttons pressed, testing fine, completed diagnostic cycle fine"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 10/23/2023

"Rent a center unit.Unit was unplugged on arrival, plugged in and went directly into drain, as was the complaint. Allowed to finish manual drain.No mod/serial tag on unit. Notified cs without tag cannot verify warranty. Advised to contact rent a center because of lack of tag.Ran diagnostic cycle after drain complete and finished fine.F5e3, lock fault only error in history. Cleared and tested fine in diagnostic cycle."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 10/23/2023

"Unit under 1yr wp warranty per service bench.Will not start. Found incorrect voltage at terminal and at wall. Electric issue. Advised to contact us if still having issue when unit has full voltage, but would not function with voltage as found."

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS20

Near New Britain, Connecticut 06053

Chuck M.

Job Details: 10/23/2023

Received wrong blowers. Ordered correct 2 blowers.W11598119 ; O-emld tckt

We serviced a

SAMSUNG WASHER

Model WF50R8500AV

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 10/23/2023

Installed dispenser drawer and tested. Washer checked ok.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/23/2023

"Customer complained of loud squeal noise, found belt pully defective. Replaced part and belt from ts. Reassembled unit. Verified proper operation. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Indian Land, South Carolina 29707

Mitch H.

Job Details: 10/23/2023

Checked and found door dropped when opened. Replaced bushings and adjusted springs. Door now operating properly.; dspstn on spec-tagged invntry: 2 WP8268990 BUSHING

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWJA

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 10/23/2023

"Checked and found refrigerator leaking from drain line. Will need to be replaced. Attempted to call landlord, got voicemail. Left message with findings and quoted balance. Asked her to call us back and authorize repairs. Ordering drain line pending approval.; ordrng 1 241957901 (Drain line)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 10/23/2023

The hub and agitator stripped quoted

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/23/2023

"Removed and installed outer door. Tested, operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/23/2023

"Removed and replaced condenser fan motor and blade. Reassembled, plugged back in, operating normally and quietly. Found that fan blade wan cracked where it goes n motor shaft."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/23/2023

"Removed and removed pump/motor assembly. Tested dishwasher, first start GFI breaker tripped when cycle was canceled and drain pump started. Reset breaker, tested dishwasher 3 more times. Started 3 different cycles, let unit fill and begin washing, cancelled cycles, let unit drain. Operated properly on all 3 cycles, no breaker tripped.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Spencer, Massachusetts 01562

Roger R.

Job Details: 10/23/2023

Checked unit for abnormal noises. All checks okay at this time.

We serviced a

MAYTAG RANGE

Model MES8800FZ5

Near New Braintree, Massachusetts 01531

Roger R.

Job Details: 10/23/2023

Installed new console for control panel. All checks okay.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA02

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 10/23/2023

Door gaskets are earring and mullion not closing properly needs new. Quoted customer and declined to pay any money including the service fee so I left. Please charge service fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 10/23/2023

Customers complaint is temps seem off. Found freezer set to 7 and fresh food at 4 found even frost pattern all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS00

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 10/23/2023

Ice build up on evaporator causing poor cooling in fresh food section needs new control and evap cover. ; ordrng 1 W11333076 (Control) and 1 W11167902 (Evap cover)

We serviced a

KITCHENAID DISHWASHER

Model KUDS01DJSS0

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 10/23/2023

"Cx complaint that multiple buttons do not work and the upper wash arm separated. I inspected the unit to confirm the complaint. I found the unit start and the wash motor works fine. However the 3 buttons on the left do not work at all. I cycled the power, the buttons still did not work. The unit needs a new UI panel and control to resolve the issue. The UI and control are listed as N/A. Im ordering the parts for the return visit.; ordrng 1 8269954 (UI panel) and 1 8528172 (Control board) and 1 WPW10077863 (Feed tube assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near West Hartford, Connecticut 06110

Jeremy B.

Job Details: 10/23/2023

Customers complaint is food still not freezing properly. Found freezer loaded with food blocking tbe air vents. I did put gauges on and took readings found no signs of leaks but I did pull another vacuum and recharged with 47g of r600a. Showed customer proper way to load freezer.

We serviced a

JENN-AIR DISHWASHER

Model JDPSG244LS2

Near Wethersfield, Connecticut 06109

Jeremy B.

Job Details: 10/23/2023

Lower wash arm came off and plastic melted on heater. Needs new wash arm. ; ordrng 1 W11550888 (Wash arm)

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 10/23/2023

Wash motor not washing lower rack. The wash motor is very weak. Found the rails on lower rack damaged and the rack not staying in place needs both rails and supports. Customer has a extended warranty and will have them dispatch a ticket swpra39e44fc-1; O-emld tckt

We serviced a

BOSCH REFRIGERATOR

Model B20CS80SNS/02

Near Franklin, Massachusetts 02038

Aimee

Job Details: 10/23/2023

Found the condenser fan not running.; ordrng 1 601016 (Condenser fan)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 10/23/2023

I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 10/23/2023

"Cx complaint that the unit was smoking while it was running. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I checked under the unit and all looked fine. I checked the control board area to see if there was any thermal damage, all is good. I calibrated the control board as well by running a calibration cycle. At the moment the unit is working as designed. I suggested to the cx to record the issue if it occurs again."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 10/23/2023

"Cx complaint that the unit is not heating. In inspected the unit to confirm the complaint. I found the unit is getting 245v from the wall and at the terminal block. The element had a break, I replaced the part with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/23/2023

"Installed new diffuser,cntrl and thermistor set temps in fridge and freezer advised customer unit needs 24 hrs so temps can regulate also advised leaving tall items next to damper will block air flow and freeze the items on top shelf all tall items should be forward or on the door. ; dspstn on spec-tagged invntry: 1 W11196400 CNTRL-ELEC 1 W11645127 DAMPER CNTRL , and 1 WPW10384183 THERMISTOR"

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 10/23/2023

"Installed part ordered by previous tech order, UI panel. Connects power to unit and found Ui not responsive. Found no dc voltage from acu. Found 240voltage to unit. Ordering acu per service Manuel. ; ordrng 1 W11448962 (Acu)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/23/2023

"Customer complained unit cust off and wont cut back on right away. But will cut on after awhile. Replaced motor and fan wheel , no other issues found. Verified proper operation. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Hartford, Connecticut 06103

Ruben C.

Job Details: 10/23/2023

Replaced motor and vent tested operation normal did not hear noise cust says it happens at 46 min this is when dispenser opens did not hear any abnormal sound if cust call back order dispenser

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS3

Near York, South Carolina 29745

Mitch H.

Job Details: 10/23/2023

Checked and tested range. Found unit does not have proper voltage incoming from outlet. Reading 120v on L1 and only 2.2 volts on L2. Advised customer that they will need to have outlet and wiring checked.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 10/23/2023

64 error complaint that unit is leaking water from sink back feeding into unit even when not being used needs to support drain hose higher then port on garbage disposal leveled unit ; dspstn on spec-tagged invntry: 1 WPW10531320 DRAIN PUMP

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 10/23/2023

"Customer complained unit filled up and wouldnt drain woundnt do anything. Customer had unit in basement when I was here last time, when they moved it to the laundry room the drain pump had came unplugged. Plugged in drain pump and unit started draining. Ran service mode and all functions working. Verified proper operation."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near East Hartford, Connecticut 06118

Amanda R.

Job Details: 10/23/2023

Both waters were turned off turned on filling and advancing normally

We serviced a

AMANA RANGE

Model AGR6303MMW0

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 10/23/2023

Arrived and there was no answer. Called customer and they said range is in New Haven. Some how the address isnt correct. Will need to call back for service.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UD2A

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 10/23/2023

"Door switch was stuck in closed position while open. Reset switch and Replaced user control. Unit states cycle fine, filled and went into wash, cancelled and drained fine"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 10/23/2023

Cx complaint that the units fan is not working. I inspected the unit to confirm the complaint. I found the fan motor has uneven airflow and I can hear friction. The unit needs a new vent fan assembly to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11441128 (Vent fan)

We serviced a

SAMSUNG RANGE

Model NE59J7850WS/AA

Near Mansfield, Massachusetts 02048

Aimee

Job Details: 10/23/2023

Found the oven sensor under 800Also broil element broken; ordrng 2 DG32-00002B (Oven sensor)s and 1 DG47-00037A (Broil element)

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA01

Near Troutman, North Carolina 28166

Vincent O.

Job Details: 10/23/2023

Found unit doa upon arrival. As soon as unit was moved it turned on. Checked connections and verified all secure. Order and replace pump and UI. ; ordrng 1 W11539855 (Pump) and 1 W11325205 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Easton, Massachusetts 02375

Aimee

Job Details: 10/23/2023

Installed new suspension rods complete

We serviced a

SAMSUNG RANGE

Model NE63A6511SS/AA

Near Brockton, Massachusetts 02301

Aimee

Job Details: 10/23/2023

Error code in display c-f2Pulled out stove had roaches dead by Cntrl panel Wasnt going in When took photo of model tag old dead roaches and eggs in drawAnd dead mouse in trap under stove Says had exterminated month agoError c-f2 communication error control and ui

We serviced a

WHIRLPOOL RANGE

Model KSEG700ESS0

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 10/23/2023

Made loud noise for like 5seconds preheated oven to 350 couldnt duplicate noise

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 10/23/2023

Complaint that the unit is giving out a error code F8E4. Found water in the drip tray. Found unit unleveled. Adjusted the feet and straighten out the dishwasher and ran diagnostic test twice with no leaks detected and unit running normal.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near York, South Carolina 29745

Mitch H.

Job Details: 10/21/2023

"Microwave was already taken down and sitting on counter. Removed and replaced blower assembly and control. Tested, blower and all functions operating properly.; dspstn on spec-tagged invntry: 1 W11441128 BLOWER MOTOR and 1 W11552018 CNTRL-ELEC"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near York, South Carolina 29745

Mitch H.

Job Details: 10/21/2023

Found that part ordered was not correct part. Needs oven control. Reordering correct part.; ordrng 1 W11583303 (Control)

We serviced a

KITCHENAID FREEZER

Model KRMF706ESS04

Near York, South Carolina 29745

Mitch H.

Job Details: 10/21/2023

"Removed and replaced power supply board, main control board, pantry control and harness. Reassembled refrigerator. Plugged refrigerator back in, ran diagnostics and all components test good and operating properly.; dspstn on spec-tagged invntry: 1 WPW10675033 CNTRL-ELEC and 1 WPW10769076 CNTRL-ELEC"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 10/21/2023

Tested and found dryer operating normally and properly. Heating and cycling correctly. Dryer operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM00

Near Indian Land, South Carolina 29707

Mitch H.

Job Details: 10/21/2023

"Removed and replaced auger motor, yoke and bracket. Reinstalled, tested, operating properly."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 10/21/2023

"Found lid strike broken. Replaced strike, tested, washer operating properly.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1160CB3

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 10/21/2023

"Tested and found magnetron is bad. Only buzzing, not heating. Requesting P&A for magnetron and diode. Advised customer that office will call to schedule return visit when part arrives.; rqstng P&A on 1 WPW10693025 (Magnetron) and 1 W11256462 (Diode)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 10/19/2023

"I replaced all previously ordered parts, tested operations, no water leaking occurring after testing, water inlet valve inside fresh food, compartment, and cycling icemaker. Everything is working normally as of right now. freezer door is opening and closing easy now as well complaint icemaker would not stop filling with water water gushing out of freezer door. Customer had to pull refrigerator out of wall and shut water off to refrigerator to get water to stop cycling running."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near York, South Carolina 29745

Mitch H.

Job Details: 10/19/2023

"House s new construction, not occupied. Checked entitlement, no information there. Model/Serial tag says 7/23. Serial number matches 9/23, under warranty. Customer is going to call to get authorization from Whirlpool. Tested and found that blower is not getting correct voltage from control. Ordering control and will replace both parts on return visit. Checked part availability and scheduled return for 10/23 8-1.; ordrng 1 W11552018 (Control), dspstn on spec-tagged invntry: 1 W11441128 BLOWER MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mint Hill, North Carolina 28227

Jeff L.

Job Details: 10/19/2023

Sr7737563224Spoke with TJFound ice maker not getting water the fill tube was froze up I looked to make sure grommet was in securely and looked for any other ways cold air could be freezing the tube could not find any other places. I put unit into test 19 and turned heater in for 1 minute then went to test 45 fill cycle and the water did make it to the ice maker. So the board is sending power. The inlet water valve is very loud and the water has filter debris in it that also needs to be replaced. Rescheduled for 10-25-23 PMPart#WPW10341329Part#EDR2RXD1; ordrng 1 WPW10341329 (Inlet water valve)

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near Mint Hill, North Carolina 28227

Jeff L.

Job Details: 10/19/2023

"Found bad bake element customer wanted me to replace the oven sensor as well as lamp bulb. I replaced oven sensor and bake unit and we will need to return and replace lamp when part comes in. I also applied a 10% discount to parts for military discount. Will return 10-25-23Part#WP74009925; ordrng 1 WP74009925 (Lamp), used 1 Wpw10181986 (Sensor) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Worcester, Massachusetts 01610

Angel R.

Job Details: 10/19/2023

Customer did not answer or confirm.;

We serviced a

WHIRLPOOL MICROWAVE

Model WMMF5930PZ00

Near Worcester, Massachusetts 01606

Angel R.

Job Details: 10/19/2023

"Replaced blown fuse, tested ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/19/2023

"Removed and replaced gear case, agitator, cam, actuator and hub. Reassembled, ran control calibration and manual tests for agitate and spin. All operating properly.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , 1 W11454734 GEARCASE , and 1 W11550891 AGITATOR , used 1 W10528947 (Hub) from stock"

We serviced a

MAYTAG RANGE

Model MGS8800FZ5

Near Wolcott, Connecticut 06716

Ruben C.

Job Details: 10/19/2023

Replaced valve and control called did not fix issue called techline found dsi module only putting out 1.8 volts should be 5 volts too week to open valve ordering dsi board 7737591442 ; ordrng 1 W10860916 (Dsi module)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEW04

Near Plainville, Connecticut 06062

Ruben C.

Job Details: 10/19/2023

Checked unit ran diagnostics nor errors damper opened And closed no problem found at this time ; dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ1

Near New Britain, Connecticut 06053

Ruben C.

Job Details: 10/19/2023

Replaced drain hose tested operation normal ran drain cycle normal no leaks ran diagnostics normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/19/2023

"Installed new door and found door had a chip in the paint on the corner swapped out door and customer is going to keep door as is, checked sealing and unit is cooling doors are sealing and all operations are working to specs"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 10/19/2023

"Installed new control and console ran machine thew a diagnostics cycle and unit is now washing. Ran a normal wash cycle and a spin both selections went thew as designed, all operations are now working to factory specs ; dspstn on spec-tagged invntry: 1 W11322903 CNTRL-ELEC"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 10/19/2023

"Installed new basket and ran machine thew a wash cycle and a spin cycle, checked functions and unit is now spinning true and operating as designed. Wile driving found drain still over flowing at house advised customer the drain needs to be snaked out so unit will drain properly."

We serviced a

KITCHENAID ICEMAKER

Model KUIX305ESS2

Near Hebron, Connecticut 06248

Jeremy B.

Job Details: 10/19/2023

Installed new parts and tested all checks ok.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 10/19/2023

Arrived and found sensing light flashing. Was able to cancel and run diag found off balance error code. Ran automatic test then calibration all checks on. Checked all connections at motor and cap all good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 10/19/2023

Found f1e2 and f4e3 errors. Motor bumping but will not stay steady running. Relay clicking continuously. Order and replace sump assembly and control. ; ordrng 1 W11025157 (pump&motor) and 1 W11087226 (Control)

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS02

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/19/2023

"Tested and found F6E0 and F6E4 error codes. Attempted to preheat oven but bake element not heating. Went into diagnostics, component activation, actuated bake element, heated correctly. In diagnostics, component activation both elements worked properly.Called tech line spoke to TJ SR# 7737593592 he thinks issues may be coming from the fact that oven is not connected to WiFi and cant receive updates. He said to order console and control but to recommend that customer connect to WiFi per service pointer W11437808. Said that problem may be solved once unit updates. Discussed this with customer and they are going to connect oven to WiFi. Requesting P&A for console and control.; rqstng P&A on 1 W11261167 (ACU) and 1 W11296171 (Console)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/19/2023

"Checked and found that microwave wasnt fully plugged in to outlet. Corrected, microwave now working properly. Checked all functions, set clock, heating works properly. No issues."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 10/19/2023

"Checked and tested washer. No obvious evidence of a leak. Started cycle, allowing washer to fill, leaking from back, removed back and found nipple for pressure hose broken off and hose hanging. Will need outer tub. Ordering tub. Advised manager that tub would ship directly to store and she would need to call to schedule return visit.; ordrng 1 W10371566 (Outer tub)"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319LSS00

Near Paxton, Massachusetts 01612

Chris B.

Job Details: 10/19/2023

After verifying the unit cannot be taken down do to the cabinet style that has molding underneath the left and right side edge of the microwave. Customer will need the unit to be taken down for us to service it. Left customer our contact to the office that once the unit is down they can call us back. Customer mentioned that the unit can be removed but its a very tight fit and in the fotos shows where trim was scratched when it was installed for the first time. ; O-emld tckt

We serviced a

XXXXXXXXXC WASHER

Model n/a

Near Springfield, Massachusetts 01104

Gary V.

Job Details: 10/19/2023

2 1/2 hour wait here in Springfield. Gonna try place in Enfield later today.; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Stafford, Connecticut 06076

Gary V.

Job Details: 10/19/2023

"Inspected and found f9e1 no drain, found drain pump seized, replaced and cycled, tested fine.sending defective part back for credit.; used 1 WPW10605427 (DRAIN PUMP) from stock"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 10/19/2023

Returned to install parts ordered. Installed harness burner and caps. All burners working with no spark after flame starts. Verified proper operation and showed customer.

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDC1

Near Ashford, Connecticut 06278

Amanda R.

Job Details: 10/19/2023

Replaced drain pump ; dspstn on spec-tagged invntry: 1 WPW10605427 DRAIN PUMP

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Woodstock, Connecticut 06281

Amanda R.

Job Details: 10/19/2023

F2e1 f4e3 f4e4 checked venting customer said making squeaking noise checked power at terminal with it running and off ; rqstng P&A on 1 W11158457 (Ui) and 1 4392067 (Kit)

We serviced a

WHIRLPOOL DRYER

Model MED6630HW

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 10/19/2023

Unit tumbling and not heating. Found open heating element. Replaced and unit verified heating.; used 1 WP3387747 (ELEMENT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 10/19/2023

Unit had been condensation hit in rf and frosting in fr. Making good seal but did find some gapping between casing and liner. Evap drain is clogged and air vents blocked.Quoted for sealing gaps and steaming clear frost/ice.Approved. Sealed gaps and cleared ice.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS02

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 10/19/2023

"But not cooling properly. Found fr at 32 and rf at 48 on arrival. Not running, compressor and fans off.Bi metal is open, thermistors pass. Evap fan operates in test, condenser fan also/ compressor does not.Replaced starter and ran for a minute then burnt out new starter. Needs new compressor. 2x sealed system job. Office to contact to schedule return.Part/labor covered under 120/60 month wp warranty does not cover service call.Collected for service call.; ordrng 1 WPW10466675 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

LG DRYER ELECTRIC

Model DLE3400W

Near Westhampton, Massachusetts 01027

Mike K.

Job Details: 10/19/2023

Replaced control and tested on timed dry. Unit tumbling and heating properly. Cs to monitor as it was working fine when left on last visit to.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Longmeadow, Massachusetts 01106

Roger R.

Job Details: 10/19/2023

"Found unit had error for ice maker thermistor failed. Test 56 error E5. Ice maker fill test ok ,meaning valve ok. Replaced ice maker with new and refilled ice maker. ; used 1 W11658802 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Springfield, Massachusetts 01118

Roger R.

Job Details: 10/19/2023

"Unable to remove washplate hub from the gearcase shaft. Unit will also need a new gearcase. Will need to order. Wash plate and hub at customer house ; ordrng 1 W11454734 (GEARCASE), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10752283 WASHPLATE"

We serviced a

KENMORE DRYER

Model 110.85872400

Near Ellington, Connecticut 06029

Gary V.

Job Details: 10/19/2023

"Inspected and found main acu heat relay broken, no longer sending voltage to heater, part shows NLA."

We serviced a

ELECTROLUX DRYER

Model EFME417SIW0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/19/2023

"Inspected and found unit making noise, after quite a bit of time, finally found a clump of lint wedged between blower wheel backing, removed clump and cycled, tested fine."

We serviced a

MAYTAG WASHER

Model LA182

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/19/2023

"Installed new inlet valve and cycled ,tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 10/19/2023

"Inspected and found water filter clogged and replaced with new filter, cycled and tested fine.; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER"

We serviced a

KITCHEN AID DISHWASHER

Model KUDS30IXSS9

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 10/19/2023

"Unit leaking, ran test cycle and unit overflowing with suds. Ran multiple cycles and scooped suds out until unit was clear. Cs thinks it possible someone put dishwashing soap directly into unit."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 10/19/2023

"Unit not igniting on bake. Tested and no glow on igniter, tested at harness connector and getting 120vac. Bad igniter Quoted for igniter/labor. Denied. CS will repair themselves. Collected for service call."

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS

Near Hadley, Massachusetts 01035

Mike K.

Job Details: 10/19/2023

Cs complaint of ice off button not being able to turn on. Responded to me in testing and working properly. However the icemaker test button did not run test. Quoted for icemaker and user interface (intermittent operation) icemaker did cycle so just quoted for board which is showing out of stock .

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Brooklyn, Connecticut 06234

Amanda R.

Job Details: 10/19/2023

Replaced harness tested drain pump working

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 10/19/2023

"Checked over fridge and found unit making noise coming from freezer area, opened freezer door and noise stopped. Checked evap and found frosted over causing fan to hit the ice and make noise, forced unit unit a defrost and found thermistor shorted, melted all ice and and checked control found power going to heater when forcing into a defrost but cntrl not telling unit to defrost it self. Wile checked defrost found selinoid for cooling clicking none stop unplugged and reset selinoid for now. Unit will need new cntrl,interface,evap fan with harness and selinoid will order parts. Advised customer we would call when parts are in ; ordrng 1 WPW10675033 (Cntrl) and 1 W11330971 (Display) and 1 W11249952 (Evap fan) and 1 W11429989 (Selinoid)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 10/19/2023

"Ran diagnostics and checked for Errors found F8e1 long fill checked filling and unit is filling within ten min checked drain and no syphoning pressure hose is clear and not kinked, ran unit thew a self test and unit went thew as designed. Ran machine thew a whole wash cycle and unit competed and shut off ran again with clothes and unit completed cycle and shut off. Advised customer Im not sure what is going on with it starting over again maybe they are leaving the water off due to the error for a long fill Im not sure because its working perfect for me and I cant stay here all day running a wash cycle. Recalibrated machine control and reset actuator, all operations are working to specs"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 10/19/2023

"Commercial use. Cs says unit will just drain, not stop. Plugged in and unit went right into drain. Pressure hose clear and no damage seen. Removed back cover and pressure hose looks good, drain trap is clear.Replaced water level switch and ran quick cycle. Started with an~60-90 second drain, then proceeded into cycle as normal. Went through fill, agitate, rinse, drain and into spin fine.Ran second time and same. There was some leaking from the drain trap a small button battery was in reception area and causing not to seal, cleared and no more leaking found."

We serviced a

GE DISHWASHER

Model GDT605PMM0ES

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 10/19/2023

"Unit will not turn on, nothing on display. Customer has verified outlet working and cycled breaker. Found 120vac at unit terminal. User interface not getting voltage. Reseated all control connectors and in process unit did come back on and was able to start a cycle. Operating properly..Quoting for control, but unit working after reassembly so far."

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near West Hartford, Connecticut 06117

Ruben C.

Job Details: 10/19/2023

Checked unit found motor blower shaft broken on motor Neds motor and blower wheel ; rqstng P&A on 1 279787 (Motor) and 1 WP697772 (Blower wheel)

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near West Hartford, Connecticut 06107

Ruben C.

Job Details: 10/19/2023

Checked unit found drain pump impeller is binding sometimes will pump other times just hum gave cust estimate for pump cust will think about repair

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Belchertown, Massachusetts 01007

Roger R.

Job Details: 10/19/2023

Removed and replaced compressor and filter drier due to poor cooling. Recharge with 56g R600a refrigerant.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW

Near Granby, Massachusetts 01033

Roger R.

Job Details: 10/19/2023

Found blockage at fabric softener dispenser causing water to back up and spill over. Cleared blockage from dispenser area and unit checks okay now.

We serviced a

WHIRLPOOLQ DRYER

Model WED4950HW0

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/19/2023

Replaced harness timer and switch tested operation normal ran cycle normal element getting red hot now getting 220 volts to element; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Granby, Massachusetts 01033

Roger R.

Job Details: 10/19/2023

"Found freezer drawers had come off track due to bent tab on left front. Realigned tab and reset tracks. Also found unit had a failed freezer light. Replaced and checked, all okay. ; used 1 W10695459 (LED MODULE) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 10/19/2023

"Tested washer and found unit would not spin clothes out at end of cycle, ran diagnostics and found error found off balance loads let unit run thew a self test and found unit using agitator to try and spin tub, removed agitator and found hub stripped out causing the poor spinning. Replaced faulty hub with new and recalibrated unit ran a wash and spin cycle and all operations are now working to specs; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 10/19/2023

Installed new infinite switches and tested each burner found burners now cycling and operating to proper specs

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