Service History 49 - Advantage Appliance Repair

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Grafton, MA 01536

Glenn

Job Details: 01/21/2025

Installed lid lock and bezel tested all ok

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ0

Near Shrewsbury, MA 01545

Chris B.

Job Details: 01/21/2025

Replaced panel and dispenser. No need to replace UI on this unit. Ran diagnostic cycle and all working normal.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Foxborough, MA 02035

Aimee Z.

Job Details: 01/21/2025

"Found needs belt and pully, installed pulley from ts. None of the belt fit Need to order belt; ordrng 1 W11162091 (Belt), used 1 W10547290 () from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR

Near Attleboro, MA 02703

Aimee Z.

Job Details: 01/21/2025

Installed new mullion complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Charlotte, NC 28278

Mitch H.

Job Details: 01/21/2025

"Disassembled, removed ice box assembly. Removed and replaced fill tube heater. Reinstalled, ran test 56, no ice maker errors. Ran test 57, ice cycled and harvested correctly. Ran valve test 45, valve activated and filled normally. All operating properly."

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298HDRS/XAA-00

Near Monroe, NC 28112

Jonathan J.

Job Details: 01/21/2025

8e auger sensor motor 26e ice maker water valve 33e ice maker fill tube heater error codes unit will need an icemaker and auger motor and a water valve assembly to fix customer declined repair today was going to replace the fridge. Error codes cannot be cleared. Model until components have been repaired or replaced that are causing error codes to display.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Charlotte, NC 28213

Clinton

Job Details: 01/21/2025

Replaced control on unit Custer will watch temps for next few days I believe issues have been resolved

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Pineville, NC 28134

Brandon

Job Details: 01/21/2025

On arrival I replaced motor and blower again only to find that new motor is making same loud noise. Found this time that customer is having an intermittent power issue. The first time I checked power to the unit it was right. After installing the new parts I checked voltage again and there is 240 from neutral to L1 and 120 from L1 to L2. Customer needs an electrician.

We serviced a

JENN-AIR MICROWAVE

Model JMC2430IL03

Near Fort Mill, SC 29708

Mitch H.

Job Details: 01/21/2025

"Pulled microwave from wall. Disconnected power. Disassembled microwave, removed and replaced control, magnetron, inverter, and UI. Reassembled, tested, microwave now operating properly."

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Fort Mill, SC 29715

Brandon

Job Details: 01/21/2025

On arrival I installed parts that were ordered and tested unit after installation. Unit tested properly in spin and agitate 5 of 5 times. No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Fort Mill, SC 29708

Mitch H.

Job Details: 01/21/2025

"Checked and found compressor and all components operating properly. RC compartment at proper temperature, freezer warm. Refrigerator is in an unheated or cooled garage. Explained to customer that this is not a garage ready refrigerator and will not operate properly in an non climate controlled environment."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Gastonia, NC 28052

Ryan S.

Job Details: 01/21/2025

"Found motor error, replaced sump from pre Id. ran service test the quick wash. Verified proper operation."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Gastonia, NC 28054

Ryan S.

Job Details: 01/21/2025

"Returned to install ordered parts. Installed new control, ui and strike. Ran unit, unit started washing after sense. Verified proper operation."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Gastonia, NC 28056

Ryan S.

Job Details: 01/21/2025

"Customer complaining unit of balance in your tub, shaking too much. ran unit through service mode error codes unit on high-speed spin unit shook, but only a normal amount. Loaded unit with three wet towels loaded properly. Instructed customer on proper loading procedures ran unit on high-speed spin unit did not shake. Customer unit is working as designed proper loading procedures again for customer to make sure loads are distributed evenly and loaded properly."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Concord, NC 28027

Johnny

Job Details: 01/21/2025

"Cx stated dryer not drying, confirmed complaint. Hi limit thermostat fuse blown. Replaced with new one. Tested unit. Cx verified heat was now present. Cx will need vent cleaned out or the fuse will blow again,. Unit working as designed.; used 1 279816 (THERMAL KIT) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS05

Near Concord, NC 28027

Johnny

Job Details: 01/21/2025

"Cx stated when middle burner is on simmer flame goes out, confirmed complaint, investigated issue. Discovered orifice was covered with grease. Removed grease. Explain to cx what the issue was. Allowed cx to verify properly functioning burner, unit working as designed. Cleanings are not covered under warranty therefore a trip fee must be collected. Cx did not pay."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Concord, NC 28025

Johnny

Job Details: 01/21/2025

"Unit constantly drain, can not go into service mode, needs new control board.; ordrng 1 W11603811 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Concord, NC 28025

Johnny

Job Details: 01/21/2025

"Cx stated unit wouldnt spin. Checked error codes. F7e1 basket speed fault f7e5 shifter fault f7e7 motor speed fault. Investigated errors codes discovered drain pan adapter was pressing shield into cam kit when basket would lower when filled with water, removed drain pan adapter, cleared error codes. Ran calibration cycle, ran service cycle, no error codes. Unit working as designed."

We serviced a

KITCHENAID WALL OVEN

Model KOEC530PSS00

Near Worcester, MA 01609

Glenn

Job Details: 01/21/2025

Found one of the parts needed is at the office rescheduled appointment with customer for Thursday am ; schdld next appmnt for 1/23 THU AM

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN2WW

Near Holden, MA 01520

Glenn

Job Details: 01/21/2025

Installed the drive belt tested all ok washer agitates and spins

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LL02

Near Paxton, MA 01612

Glenn

Job Details: 01/21/2025

I installed the outer door but found the inner glass is to long wrong part number. I look up the correct part number through service matters order part ( Randy and I had spoken of this back when the first parts had been ordered and thought we had the correct part ) ; ordrng 1 W11602610 (Inner door glass)

We serviced a

WHIRLPOOL DISHWASHER

Model UDT555SAHP

Near Fort Mill, SC 29715

Brandon

Job Details: 01/21/2025

Complaint unit is leaking via inspector. Tested unit on arrival several cycles and no leaks detected. Also no traces of water unit. Under dishwasher is dusty with no traces of water. No repairs needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Charlotte, NC 28217

Caleb

Job Details: 01/21/2025

"503 Unit currently making ice and cooling fine, no issues to report. Unit checks fine."

We serviced a

MAYTAG FREEZER

Model MRT118FFFZ06

Near Douglas, MA 01516

Glenn

Job Details: 01/21/2025

Found compressor failure customer declined the repair and is buying a new fridge.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Charlotte, NC 28262

Clinton

Job Details: 01/21/2025

Dryer has a slight tick to in the start but goes away after a few minutes of use. I took. The top and front off didnt see any issues tried tighten the back screws. Its pretty quit over all nothing more then normal dryer noises. I think the dryer is fine nothing much of a repair to be done

We serviced a

WHIRLPOOL DRYER

Model WED85HEFC1

Near Charlotte, NC 28269

Clinton

Job Details: 01/21/2025

Dryer blower had lent build cleared blower wheel unit is no longer vibrating after repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ06

Near Charlotte, NC 28214

Clinton

Job Details: 01/21/2025

Old compressor was burning hot. I installed new compressor with help from tech calab pulled vacuum for 30 minutes. Charged system to 57 grams

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Salisbury, NC 28147

Johnny

Job Details: 01/21/2025

"Cx ststed noises. Disassembled unit and observed irregular wear on pulley wheel. Installed dryer repair kit, replaced all 4 roller wheels, belt, and pulley wheel. Reassembled unit and ran dryer several mines. Cx stated he no longer heard noise after repair, unit working as designed.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDB2150AWP

Near Cramerton, NC 28032

Ryan S.

Job Details: 01/21/2025

Customer complaint unit not draining well. Red drain cycle unit draining very slowly. found pump not working as designed. Needs new drain pump found drain pump no longer available called office office. Confirm part no longer available. Inform customer unit is non-repairable due to part not being available.; ordrng 1 99003141 (Drain pump)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12

Near Charlotte, NC 28217

Caleb

Job Details: 01/21/2025

510 Door strike broken and stuck in door switch assy. Unit needs new door and interlock.; ordrng 1 W11173813 (Door) and 1 W11551558 (Interlock)

We serviced a

WHIRLPOOL WALL OVEN

Model WOC54EC0HS04

Near Clover, SC 29710

Mitch H.

Job Details: 01/21/2025

"Checked and found oven light would not turn off and oven will not heat. Microwave operating properly. Entered diagnostics, found F6E4 communication error. Cycled power to unit, no change. Ordering console and control. Checked part availability and scheduled return for 1/27 PM ; ordrng 1 W11297728 (Console) and 1 W11261167 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Clover, SC 29710

Mitch H.

Job Details: 01/21/2025

"Checked and found oven door seal hanging. Appears to have a section missing at bottom. Possibility melted. Took pictures of seal and door. Customer says seal has been replaced 3 times.Called Whirlpool Safety spoke to Robin. She referred me to tech line Called tech line spoke to Rob, Sr# 7740780546, checked burner and flame, no issues found. Door closes properly, no gaps. No dents or bent areas on door or cavity. He recommended replacing hinges, receivers, inner door, and seal. Sent me back to safety dept, spoke to Michael Sr# 7739763027"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Monroe, NC 28110

Jonathan J.

Job Details: 01/21/2025

Replace previously ordered parts tested operation. User interface was fine has no issues. Drive belt was squealing. Replaced drive belt as well.; used 1 WPW10006384 (BELT) from stock

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC2

Near Monroe, NC 28110

Jonathan J.

Job Details: 01/21/2025

"Dryer heats just fine on time dry but will not dry. Any clothing on any other cycle except for time dry. Dryer shuts off prematurely. I replaced main control. User interface and pump tested operations dryer is heating is a condensate dryer. Third filter was completely clogged, preventing airflow. Clean filter, cleaned condenser verified continuity to control across moisture bar sensor with finger in between. No further issues found with dryer at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM00

Near Monroe, NC 28110

Jonathan J.

Job Details: 01/21/2025

Complaint cannot swap open closure of door to open opposite way there is a huge gap and door rubs liner hard. Door is mis drilled door cannot be swapped hinge and wheel on left hand side also defective. Ordering door and all associated parts to go with it that will be needed that are missing off of door as of now door will be shipped directly to customer assuming she does not get refrigerator replaced.; ordrng 5 W10830982 (Plug gry)s and 1 W11178521 (Nameplate) and 1 W11028007 (Gasket) and 4 WP489357 (Screw)s and 1 LW10638684 (Ff door ss) and 3 WPW10520307 (Plug)s and 1 W11096015 (Roller cab) and 1 WP2254618 (Hinge) and 1 W11256723 (Roller cab)

We serviced a

JENN-AIR RANGE

Model JDS1750EP0

Near Matthews, NC 28104

Jonathan J.

Job Details: 01/21/2025

Replacement control tested operations. Everything is now working properly with no further issues.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651KES

Near Charlotte, NC 28277

Jonathan J.

Job Details: 01/21/2025

"I replaced compressor found discharge line going to condenser coil was pitted and holy copper tubing going all the way to condenser steel coil I purged line set out with nitrogen the best as I could oil coming out of line set from liner was milky white continue to purge line set until oil was clear advised customer to watch unit for the next four weeks to verify it is cooling unit is in the garage so may struggle to get cold enough as it is a not a garage ready refrigerator customer replaced refrigerator had to due to needing to use refrigerator I replaced rebuilt entire discharge line going to condenser coil; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES , used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T), 1 876765 (TUBING KIT), and 1 WPW10143759 (FILTER DRIER UV) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSB6000PQ2

Near Charlotte, NC 28277

Jonathan J.

Job Details: 01/21/2025

Complaint unit keeps filling all the B way up with water until it goes to spin cycle have to manually progress cycles to make it work ; ordrng 1 WP8546685 (Timer) and 1 W10335056 (Water level switch)

We serviced a

WHIRLPOOL COOKTOP

Model WFES5030RZ0

Near Lowell, NC 28098

Ryan S.

Job Details: 01/21/2025

"Customer complained on front burners get stuck on high . Confirmed complaint, ordering both infinite switches, ordering both surface elements. Informed customer office will call when parts come in. ; ordrng 1 W11517959 (Lf surface element) and 1 W10823727 (Rf surface element) and 2 W10857622 (Dual infinite switch.)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Lincolnton, NC 28092

Ryan S.

Job Details: 01/21/2025

Customer clean icemaker not working again and LED stopped working on top said advanced had been there after me and could not solve issues. Loose wire behind UI Advanced had installed and emitter/ receiver started working again. Also found drawer ui was shorting replaced drawer control and harness. Verified proper operation Sr- 7740777634

We serviced a

KITCHENAID RANGE

Model KODE900HSS00

Near Rock Hill, SC 29730

Jonathan J.

Job Details: 01/21/2025

"Complaint since last visit, you cannot use both ovens at the same time. Upper oven is on lower oven just says favorites and refuse Displays error code if lower oven is in use and you try and use upper oven same issue occurs. when grill function is in use it recognizes the grill just fine and cooks just fine but on occasion ever since last use unit shuts itself off whenever you press the see button on the user interface I found error codes in fault history and cleared F6e2 f6e1 lost communications ui error I am ordering a new user interface and controls. Customer stated previous technician left most of the screws uninstalled on his oven as well.; rqstng P&A on 1 W11399172 (Ui SS) and 1 W11294389 (Expansion board) and 1 W11294388 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ01

Near Lincolnton, NC 28092

Ryan S.

Job Details: 01/21/2025

Return to install damper when removing old damper noticed motor had moisture damage causing issue installed damper turn unit off and back on fan started running no air coming into refrigerator because refrigerator. Is it proper temperature. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Rock Hill, SC 29730

Brandon

Job Details: 01/21/2025

"Complaint unit is fluctuating in temp in freezer section from -2 to 38 degrees. Compressor is coming on but seems to stay off for too long. Ordering control, harness and temp sensor for repair. Please let customer know when we can return.; ordrng 1 W11502499 (Harness) and 1 WPW10384183 (Temp sensor) and 1 W11436574 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Rock Hill, SC 29730

Brandon

Job Details: 01/21/2025

On arrival i installed the Washplate and tested unit. Unit tested properly in all stages. No other issues found.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Berlin, CT 06037

Jimmy R.

Job Details: 01/21/2025

"Tested unit and found upper rack falling down causing wash arm to hit and not wash durning a cycle, found rack stop had broken off causing top rack to fall down and not wash. Replaced stop and ran unit thew a cycle found all functions now working to specs ; used 1 Wpw10508950 (Stop) from stock"

We serviced a

WHIRLPOOL OVEN

Model WFES3330RW0

Near Meriden, CT 06451

Jimmy R.

Job Details: 01/21/2025

"Tested oven due to unit taking long to bake and found elements heating up and glowing red, ran a test cycle and checked temps finding temps off calibrated unit and let unit heat up to 350 degrees unit is cycling on when needed and working to specs ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Charlotte, NC 28214

Caleb

Job Details: 01/21/2025

Replaced agitator assy. Unit checks fine.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RPS00

Near Charlotte, NC 28214

Caleb

Job Details: 01/21/2025

"Ice maker currently making ice at this time, simple user error. Attempted to adjust feet to level doors. Adjusted them to the best of my ability. Advised customer to call installers. Unit checks fine at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ06

Near Charlotte, NC 28214

Caleb

Job Details: 01/21/2025

I helped with sealed system work.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Charlotte, NC 28278

Mitch H.

Job Details: 01/21/2025

"Removed and replaced compressor and related parts. Charged with nitrogen to 250psi, checked for leaks. No leaks found. Allowed to sit under pressure for 15 minutes. No pressure loss. Evacuated nitrogen, pulled vacuum. Weighed in correct charge (5 oz) of R134a. Compressor operating and cooling properly.; used 1 W11506635 (Process valve) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Prospect, CT 06712

Jimmy R.

Job Details: 01/21/2025

Installed all new parts and ran machine threw a calibration cycle unit went threw properly. Ran a wash and spin checking operations and unit is now working properly

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Waterbury, CT 06704

Jimmy R.

Job Details: 01/21/2025

"Ran unit and found machine would not sense an cycle checked for errors and found F0e3 F7e1 F0e5 checked slider and found melted, replaced slider and unit would not cycle but would just keep banging when spinning. Tested suspension and found tub bouncing like crazy unit will need suspension will order and return ; ordrng 1 W11396716 (Suspension), used 1 W10721967 (CAM KIT) from stock"

We serviced a

AMANA RANGE

Model AER6303MFB5

Near Waterbury, CT 06710

Jimmy R.

Job Details: 01/21/2025

Checked over unit and found customer had a burning smell when using oven checked for burning and found cord connection to stove had Burnt and the cord will need to be replaced. Quoted for cord and labor customer will take care of it.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Waterbury, CT 06706

Jimmy R.

Job Details: 01/21/2025

"Installed new legs on dryer and leveled unit also fix venting and shortened due to way to much vent causing unit to not dry properly, ran cycle and unit is heating and now operating to specs"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Springfield, MA 01119

Jorden

Job Details: 01/21/2025

"Arrived and verified pressure hose connected at both ends with no kinks or breaks, tried to clear code but it returned immediately. Ordering ACU w/ pressure transducer. ; ordrng 1 W11419171 (ACU w/ pressure transducer)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Ludlow, MA 01056

Jorden

Job Details: 01/21/2025

"Arrived and found an excessive build up of detergent that foamed up when air ran unit. Evidence of leak on the ground indicated it came from the drain stand pipe which may have over flowed. No error codes stored in system even after tests. Unit fully functional, advised less detergent be used."

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Belchertown, MA 01007

Jorden

Job Details: 01/21/2025

"Arrived and found unit only being supplied 120v, checked outlet and confirmed. Advised customer have outlet investigated by proper professional."

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Monson, MA 01057

Jorden

Job Details: 01/21/2025

Arrived and found no power coming from ACU to drain pump on J6 between black w/ W tracer & lt.blue. Ordering ACU. ; ordrng 1 W11735316 (ACU)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Springfield, MA 01128

Jorden

Job Details: 01/21/2025

"Arrived and found whining noise caused by wash motor, replaced and tested fine. ; dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP"

We serviced a

KITCHENAID DISHWASHER

Model kdtm404kbs0

Near Longmeadow, MA 01106

Gary V.

Job Details: 01/21/2025

"Concern is not draining. Inspected and Cycled multiple times and didnt detect any problems, customer had vacuumed out sump prior to today and maybe had a clog of food and vacuumed out, all functions test fine at this time. 30 days on trip free if any issues persist."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV10

Near Longmeadow, MA 01106

Gary V.

Job Details: 01/21/2025

Installed new door and tested fine.

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Millbury, MA 01527

Glenn

Job Details: 01/21/2025

SR 7740776151 found loose inner basket tightened spanner nut tested all ok Dampers are ok part not needed

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Kannapolis, NC 28081

Johnny

Job Details: 01/21/2025

"Installed new parts, ran calibration cycle. Ran service cycle. Started a regular cycle. Cx verified water coming in. Cx stated she will keep calling back until she get a new washer.; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Southampton, MA 01073

Mike K.

Job Details: 01/21/2025

"F0e5 out of balance load, only error in history. Cs said they heard some grinding after a cycle when overloaded. Completed diagnostic cycle fine, no wobble in basket, lower unit also looks good, stator bolt is tight.Ran diagnostic again fine.Saved quote for a clutch and explained it to cs offering to do it today for $30 less, but is not failing in testing. Collected for service call only."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Westfield, MA 01085

Mike K.

Job Details: 01/21/2025

"Compressor paint of unit shaking my ch more then previously, says they have to run all loads on low spin.Basket spins freely and smooth, ran rinse and spin with no load. drain is working properly. Unit went into full speed spin fine. Removed top and internal all looks good.Went into diagnostics. Error history: 92,89,38,8,39,65,26 inverter fault, accelerometer fault, vent damper, pressure sensor loss, vent damper, pressure sensor drop out, out valve f balance load.Ran test 10 for pressure sensor and worked properly and filled within recommended time so flow also good. Test 12 drained unit fine.Ran test 14 and spins properly.Ran test 24 and verified vent operation.Per tech sheet all indicated components in faults are working properly.Ran rinse and spin with a load of sheets and does shake a lot at lower speeds, just putting my hand on unit steadies it a lot. Faster spin everything is smooth. Looks to be a weak pedestal, but unit functioning properly. Explained out of balance loads and pedestals magnifying effect."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, NC 28278

Mitch H.

Job Details: 01/20/2025

"Checked and found ice maker stuck halfway through harvest cycle. Would not complete and return to home position. Removed and replaced ice maker from t/s. Tested, now operating properly.Inv# f/ ice maker 19187291 - not listed on choices; used 1 W11700250 (Ice maker) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Fort Mill, SC 29715

Jonathan J.

Job Details: 01/20/2025

Replaced ice maker cycled unit filled with water no issues customer should have ice in next 48 hrs z

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Lancaster, SC 29720

Jonathan J.

Job Details: 01/20/2025

"Unit started making ice and has been making ice with no issues since last visit Ice bin is completely full. Upon arrival. Customer stated after last technician left the sound on the user interface stopped working. I found user interface has failed preventing sound from occurring. Interface to come back and fix sound issue. Venting for airflow circulation was completely blocked on top shelf could also be contributing to low ice production or waterline freezing issues preventing ice. could not with icemaker Just with user interface; ordrng 1 W11634312 (Ui), dspstn on spec-tagged invntry: 1 W10846539 FAN"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Hopedale, MA 01747

Aimee Z.

Job Details: 01/20/2025

Installed new light Cust also said top left eggs freezing Found blocking a vent . Advised to move to center shelf .I also adjust to 39

We serviced a

LG DISHWASHER

Model LDTS5552S

Near Suffield, CT 06078

Gary V.

Job Details: 01/20/2025

"Inspected and found customer had electrician out and repaired electrical supply, now unit has water supply line leaking thru O rings in feed line and informed customer."

We serviced a

GE REFRIGERATOR

Model HSM25GFTGSA

Near Enfield, CT 06082

Gary V.

Job Details: 01/20/2025

"Inspected and found unit no longer defrosting, open defrost heater circuit, quoted and they will call."

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS11

Near Enfield, CT 06082

Gary V.

Job Details: 01/20/2025

"Installed parts listed and cycled, tested fine now."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chicopee, MA 01020

Jorden

Job Details: 01/20/2025

"Arrived and found HMI button board not secured to UI console, reattached and clips still intact and not damaged. Unit tests fine."

We serviced a

WHIRLPOOL DISHWASHER

Model GU2700XTSS1

Near Chicopee, MA 01020

Jorden

Job Details: 01/20/2025

"Arrived and found unit filling with water just not throwing water, heard motor activate but sounded defective not blocked. Unit needs new sump motor. Customer opted out of repair."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Milford, MA 01757

Aimee Z.

Job Details: 01/20/2025

Found the ice maker making the noise found the ice box needs to come apart to install; rqstng P&A on 1 243297606 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model ="79641392511"

Near Wrentham, MA 02093

Aimee Z.

Job Details: 01/20/2025

Found needs new bellows and filled tub with towels wet and spunFound needs new shocksThinking buying new

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Worcester, MA 01609

Glenn

Job Details: 01/20/2025

Installed new door tested ice maker fill all tested ok. Customer wanted me to take the old door with me and I told him I cannot fit it in my van and told them to call Whirlpool for return label.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Auburn, MA 01501

Glenn

Job Details: 01/20/2025

Installed part tested control panel all tested ok

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Worcester, MA 01609

Glenn

Job Details: 01/20/2025

Complaint loud noise during the cycle. Found noise coming from agitator found bolt loose tightened but will need to order the agitator ; ordrng 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Worcester, MA 01606

Glenn

Job Details: 01/20/2025

Complaint socks and under garments getting caught in the lower part of the bellow where the bellow drain hoses are located. Theres nothing wrong with the bellow. Instructed customer on possible over loading washer forcing clothes into the bellow

We serviced a

LG REFRIGERATOR

Model LFXS26596S/01

Near Enfield, CT 06082

Gary V.

Job Details: 01/20/2025

"Inspected and found water filter cracked causing flooding behind air channel area, quoted for new filter and he will call."

We serviced a

SAMSUNG WASHER

Model wa52m7750aw/a4

Near Enfield, CT 06082

Gary V.

Job Details: 01/20/2025

"Arrived and could get up driveway, because of snow storm, customer said to cancel for now, she will call back if need be."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Fort Mill, SC 29715

Brandon

Job Details: 01/20/2025

Complaint water is leaking out front of dishwasher. Found on arrival that unit is having an over sudsing issue. Started 4 different cycles without adding detergent and there were bubbles everywhere. Also adjusted feet on unit so water cannot come to front of unit so much. Customer is performing a cleaning cycle to get rid of detergent build up. No other repairs needed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Millbury, MA 01527

Glenn

Job Details: 01/20/2025

Found the waterline coming from under the sink to the water valve on the dishwasher leaking. The dishwasher has no problems. Waterline needs to be replaced. Instructed customer to call the retailer that had the dishwasher installed to get the waterline replaced.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Westfield, MA 01085

Mike K.

Job Details: 01/20/2025

"Replaced control and u/I. Tested in normal cycle opening/closing door repeatedly. Lights on as they should be, not delayed as before. Ran diagnostic cycle and failed half way through, turning on/off. Pulled unit out and replaced wire harness. Ran diagnostic and completed fine. Ran normal cycle open/close door numerous times without fail."

We serviced a

GE OVEN

Model JT5000SF3SS

Near Longmeadow, MA 01106

Jorden

Job Details: 01/20/2025

"Arrived and installed cooling fan, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Grafton, MA 01519

Chris B.

Job Details: 01/20/2025

Complaint that the washer is not bringing in water and clothes are dry. Found error code F0E2 over suds. Ran diagnostic cycle and found no issues with the water valves. Found the Load & Go feature on and customer doesnt use this option. No issues found with the washer.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Westfield, MA 01085

Mike K.

Job Details: 01/20/2025

"4-3, 7-1, minutes wash motor not running. Voltage to motor. Replaced sump and ran diagnostics, all functions working.; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Northampton, MA 01062

Mike K.

Job Details: 01/20/2025

"Ice had melted on cs then started working again, thermistors pass but icemaker fan is intermittent in diagnostics. Pulses ramping up/down then eventually ran as normal. Also complaint of u/i intermittently not responding.Ordering u/i, main control, icebox fan.Cs also had shattered a shelf, understands not under contract and will pay for that part.Special order part , office will contact cs when parts come in with authorization.; rqstng P&A on 1 W11387386 (U/i) and 1 W10846539 (Ice maker fan), ordrng 1 W11038526 (Shelf glass), rqstng P&A on 1 W10843055 (Main control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Union, CT 06076

Gary V.

Job Details: 01/20/2025

"Inspected and found faults for drain and wash pumps, will order parts and return.; ordrng 1 W11460963 (Pump base) and 1 W11412291 (Drain pump)"

We serviced a

KITCHENAID RANGE

Model KFED500EWH05

Near Longmeadow, MA 01106

Jorden

Job Details: 01/20/2025

Arrived and found element windings closed/good but no heat. Ordering infinite switch .; ordrng 1 WPW10296657 (switch-inf)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Springfield, MA 01118

Jorden

Job Details: 01/20/2025

"Arrived and installed UI console, spray arm and adjuster kit, tested fine."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Amherst, MA 01002

Mike K.

Job Details: 01/20/2025

Cs had cross threaded water valve. Quoted for valve/labor. Accepted. Replaced valve and ran normal cycle. No leaking found.; used 1 W11434044 (VALVE-INLT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Granby, MA 01033

Mike K.

Job Details: 01/20/2025

"F0e3,f9e1,F0e5 errors in history overload, long drain, off balance. Cleared history. Ran component test for drain pump and pump running, ran diagnostic cycle and completed fine. Lower inspection showed leaking from gear case assembly; rqstng P&A on 1 W11449841 (Gear case assembly) and 1 W10734521 (Clutch) and 1 W10752283 (Washplate) and 1 W10752187 (Washplate screw) and 1 2xtime (2x time)"

We serviced a

SAMSUNG DRYER

Model DV45H6300EW/A3

Near West Springfield, MA 01089

Mike K.

Job Details: 01/20/2025

"Replaced idler pulley and belt, verified operation in timed dry ; dspstn on spec-tagged invntry: 1 6602-001655 BELT and 1 DC93-00634A IDLER PULLEY"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Agawam, MA 01001

Mike K.

Job Details: 01/20/2025

"Pulled out dishwasher, has unique screw plates by front feet to secure unit. Replaced sump assy, ran normal cycle through fill and cancelled to drain, worked fine with no leaking found. ran diagnostic cycle fine"

We serviced a

LG DISHWASHER

Model LDFN343LS

Near Oxford, MA 01540

Chris B.

Job Details: 01/20/2025

"Complaint that the unit is making a grinding sound while washing and draining. Ran the dishwasher three times and verified is anything caught inside and all clear but the noise sounds like the motors and running rough and loud. Will order motors again. ; rqstng P&A on 1 ABT72989206 (Wash Motor) and 1 ABQ75742501 (Drain Pump) and 1 ACJ74110101 (Thermistor), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Worcester, MA 01604

Chris B.

Job Details: 01/20/2025

"Complaint that the washer is not starting any cycle. Found error code F7E1, F2E3. Found tub locked. Unlocked it but the motor is very noisy. Will order parts for a return visit.; ordrng 1 W11239857 (Belt) and 1 W11283592 (Motor)"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Agawam, MA 01001

Mike K.

Job Details: 01/20/2025

"Unit is under 1yr wp warranty per service bench. Replaced coil solenoid and flame sensor. Tested in n timed dry and let run n for 10+ minutes, unit cycling properly.; dspstn on spec-tagged invntry: 1 WP338906 FLAME SENSOR and 1 WPW10328463 COIL-VALVE"

We serviced a

GE WASHER

Model n/a

Near Stafford, CT 06076

Gary V.

Job Details: 01/20/2025

"Inspected and multiple problems, belt and motor pulley burnt up, unit giving off balance code and lid lock fault, quoted and he will call."

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