We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
09/17/2025
Complaint that the dryer is making a noise when tumbling. Found bearing on the drum needed to be adjusted. Readjusted the tub and noise is cleared out.
We serviced a
KENMORE REFRIGERATOR TM
Model ="25368894010"
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
09/17/2025
Complaint that the refrigerator is not cooling properly. Found bad start device. Quoted for parts and labor. Replaced part with TS# 8201786 start device kit and unit running normal. Good cooling. All fans are working properly and 1yr warranty on parts and labor. ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock
We serviced a
KENMORE DRYER
Model ="110.69422801"
Near Springfield, Massachusetts 01107
Mike K.
Job Details:
09/17/2025
"Cs had a belt break, had replaced himself , but didnt know how to get idler pulley back in, unit apart on n arrival. Went to reassemble and found motor collar is broken. Quoted for motor/ labor and denied. Collected for service call only"
We serviced a
WHIRLPOOL WASHER FL
Model CGT9100GQ1
Near Worcester, Massachusetts 01603
Glenn
Job Details:
09/17/2025
Call tech line we found many SUDS ERRORS. And setting in the user interface A1.00 is missing per tech line order CCU and user interface as one has shorted the other. Also instructed customer on soap usage. They are using way too much so causing other issues. ; rqstng P&A on 1 W11771926 (Display board) and 1 W11475813 (Control) and 1 W11475814 (CCU)
We serviced a
JENNAIR RANGE
Model JGS1450FS0
Near Monson, Massachusetts 01057
Chris B.
Job Details:
09/17/2025
Replaced all parts and no error codes displayed. Oven heating properly.
We serviced a
MAYTAG WASHER TL
Model MVW7232HW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
09/17/2025
"Tested unit and found washer not filling for customer, checked errors and found Off balance and over loaded errors found unit not balanced and wobbling. Leveled unit and ran a calibration cycle checked filling and unit is normally, advised customer on how unit fills and using deep water options advised unit is working normally and to manufacture specs. Cleared codes and all operations are now normal"
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW2430DS03
Near Cramerton, North Carolina 28032
Ryan S.
Job Details:
09/17/2025
"Customer complained ui not working and oven wont start heating. Found left side of UI not working. Can start oven by opening oven door and relay on oven control board clicks but is not sending voltage out. Needs new UI and oven control board . Quoted repair, Lisa said UI is covered by whirlpool. Quoted repair for control , covered UI and Labor. Paid via check #3179. Informed customer office will call when parts come in.; ordrng 1 W11179310 (Control board)"
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3330RZ01
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/17/2025
"Customer complained of spark and unit will not power on now. Found blown fuse , found where unit was installed installation mounting had bent avd was touching wire to filter board. Found control had shorted also. Ordering new control board and fuse. Scheduled return call with customer. ; ordrng 1 W11752393 (Control) and 1 W10138793 (Fuse)"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/17/2025
"Found drum roller sticking. Replaced drum rollers, pulley and belt from ts. Ran unit and verif proper operation..; used 1 341241 () from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ19
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
09/17/2025
"Installed control Board .Took off old compressor and fijter dryer. Went to charge after I stalking lasts and fiubd new compressor not taking Freon. No obstruction , took off filter dryer and fiubd compressor bad. Ordering new compressor. Scheduled w customer. ; ordrng 1 W11580057 (Compressor), used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
JENN-AIR M/W OTR
Model JMC2430LM00
Near Charlotte, North Carolina 28278
Caleb
Job Details:
09/17/2025
Techline was contacted and documented per Mitch.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS07
Near Clover, South Carolina 29710
Caleb
Job Details:
09/17/2025
"SR#7742415764. Unable to replicate sound at this time, tightened handles. Unit functions at this time, provided SR#."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ04
Near Clover, South Carolina 29710
Caleb
Job Details:
09/17/2025
On further examination found that harness to icemaker was out of position and sitting in front of the fill tube causing water to splash and trickle down backside of icemaker assembly. Removed all frozen water from assembly and replaced icemaker and installing wires correctly. Replaced ice door and bin. If call back for same issue order 1 left hand stainless Door.; used 1 W10873791 (Icemaker) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
09/17/2025
"Unit is under 1yr wp warranty per service bench. Complaint of noise during spin. Description sounds like normal vibration/balancing of loads. Suspension tests good and level is good. No errors in history. Ran diagnostic cycle and all functioning properly. Drain hose was vibrating against wall, moved unit away from wall on right and use tie wrap to tie to waterline. Lower unit inspection all looks goods. Ran diagnostic cycle again fine. Unit functioning properly. Explained unbalanced loads to customer"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5015LW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
09/17/2025
"Tested washer and found unit would come on and start then go right to done never washing, ran diagnostics and found errors F9e1 long drain, F7e1 tachometer missing or wrong signal, found when running a cycle actuator would never advance causing unit to agitate wile trying to spin. Replaced faulty actuator and recalibrated machine, ran a wash cycle and unit is now sensing and washing normally, all operations now working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Southington, Connecticut 06489
Andre
Job Details:
09/17/2025
Ck unit upon arrival and found no motor running found error code F4E3 wash motor not quote customer for wash motor and customer declined repair estimate
We serviced a
AMANA REFRIGERATOR TM
Model ART318FFDW11
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
09/17/2025
"Unit is under 1yr extended Rent a Center warranty. Gap along upper left of freezer door, same after adjusting my upper hinge, added spacer to raise door and formed gasket sealing fine"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/17/2025
"Customer called back with the following symptom washer senses, and goes to done after pressing start. We are pre-ordering the capacitor in the actuator. Call customer parts arrive. ; ordrng 1 W10913953"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Worcester, Massachusetts 01609
Glenn
Job Details:
09/17/2025
Installed valve but Found washpump motor failure will need to order part ; ordrng 1 W11613570 (Motor pump)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ03
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
09/16/2025
"Replaced all previously ordered parts. Compressor was not needed Found left-hand fresh food door is severely warped and not closing properly at the bottom of the door, helper complete"
We serviced a
AMANA WASHER
Model NTW5100TQ1
Near Rock Hill, South Carolina 29730
Jonathan J.
Job Details:
09/16/2025
Replaced lit switch tested operations everything working properly now no further issues found
We serviced a
KITCHENAID RANGE
Model KESC307HBS6
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
09/16/2025
Complaint inner door glass broken. I found complaint true replaced inner door glass inspected operation. New additional issues reported by customer at this time with appliance.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
09/16/2025
"Tested dryer and found unit would power up but would not start it would just click. Tested voltage to unit and 240v present 120v on each leg checked main cntrl and found 120v to control relay when starting relay would click but never come on. Ran a diagnostics cycle and unit would run and heat up, factory reset unit due to model and serial where not in control panel, after factory reset unit came on and is now starting and working normally. Advised customer and they are not happy with unit it keeps having issue after issue and would like the unit to be replaced with new or something else. If calls back for no start unit will need new cntrl parts number W11525997 and motor parts #W11549461"
We serviced a
AMANA DRYER
Model NED4600YQ1
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
09/16/2025
Ran dryer and found unit heating but not drying the clothes in one cycle. Checked air flow and found dryer not pulling air from filter area removed venting from back of unit and air is now pulling out. Checked venting and found vent is clogged up on the top side of roof area customer will need vent to be cleaned so unit will properly dry. Advised customer on using the timed dry cycle witch is Better then the sensing advised how it works and how to use
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
09/16/2025
"Ran washer and found unit would just run the drain pump when powering up and would never advance in a cycle. Ran diagnostics and found error f3e1 pressure sensor fault control needs to be replaced. Replaced control and recalibrated unit, ran a wash cycle and unit is now washing and working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW6230HW4
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
09/16/2025
"Tested washer and found machine would not advance threw wash cycles it would sense then error out, checked errors and found F7-E1 tachometer missing or wrong signal, f2e1 stuck key, F0e7 load detected wile running a clean cycle, found unit now shifting when running causing it to shut down. Replaced faulty actuator and recalibrated unit ran a wash cycle with clothes and unit is now advancing and working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
09/16/2025
"Tested oven and found bake cycle not heating up, checked bake element and found right side had burnt threw causing the no heat. Replaced faulty element and heated oven to 350 degrees. Oven now getting to temp and working to specs ; used 1 W10779716 (ELEMENT) from stock"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Waterbury, Connecticut 06704
Andre
Job Details:
09/16/2025
Ck unit upon arrival found only front right burner working remove and found burner coil burnt order front left and and rear left burner with rear right burner coils burnt oven stay in preheat and wont turn on check control board and found control has roach and roach dropping all over it inform customer due to infestation we will not be able to operate on unit ; schdld next appmnt for 9/19 FRI PM
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Thomaston, Connecticut 06787
Andre
Job Details:
09/16/2025
"Ck unit upon arrival and remove and install parts for rack. Also found replace gasket from truck after installation found door latch not latch order latch for replacement ; ordrng 1 Wpw10653840 (Latch), used 1 W11177741 (Gasket) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Harwinton, Connecticut 06791
Andre
Job Details:
09/16/2025
Ck unit upon arrival and plug unit back in and drain pump would continuously runs. Check and unit is covered under service pointer S-Code S153EB. Install prescreen control board and calibrate unit and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Torrington, Connecticut 06790
Andre
Job Details:
09/16/2025
Ck unit upon arrival and found drain pump running consistently. Install control board and calibrate unit and ran unit and unit operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W11608056 CONTROL
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFI2269FRZ01
Near West Hartford, Connecticut 06119
Mike K.
Job Details:
09/16/2025
"Replaced icemaker, it fill and advanced. Replaced gaskets and steamed wrinkles, doors sealing. Unit Barry yes to leave closed for afternoon to allow to set."
We serviced a
AMANA RANGE
Model AER6303MMS1
Near Hartford, Connecticut 06120
Mike K.
Job Details:
09/16/2025
"Unit is under 1yr wp warranty per service bench. Getting f3e0 error code. Brand new oven just installed . Found sensor harness not plugged in correctly to control, corrected and ran bake, preheating fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF736SDAM13
Near Hartford, Connecticut 06112
Mike K.
Job Details:
09/16/2025
"Customers met states the unit is still having issues with freezing in ff after damper replaced last visit. Cs had unit emptied out on arrival. Verified damper operation in diagnostics, good air flow and water pending closing properly. Icemaker fan also verified working.Doors are sealing properly. Thermistors all pass. Fr thermistor cover is broken. Ordering control boards, thermistor and cover. Unit was set to 37/ 0, did adjust to 39/0. Replaced icemaker. Correct part number but had wrong harness. Ran harvest and fill fine. Was able to swap harness so new icemaker has old tray thermistor.; ordrng 1 WPW10589838 (Control board) and 1 W10864261 (Control board) and 1 W11238397 (Thermistor cover) and 1 W10316760 (Ff thermistor)"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Hartford, Connecticut 06112
Mike K.
Job Details:
09/16/2025
"Unit is under 1yr wp warranty per service bench. Cs says unit not spinning or draining. We replaced control last month for not spinning out properly. Ran rinse cycle on arrival. filled, agitated. Cancelled and drained fine. Ran spin cycle, locked and spun, but does not get into high speed. Drain pan has a crack in it on arrival, took photo. Lower unit inspection, it has a belt that is quite loose and there is oil spray.This is a combo unit.Was able to get agitator screw out but not able to get agitator out. Will order agitator, gear case, belt, actuator860-324-9461 Mike w/maintenance call on any return visits.; ordrng 1 W11665996 (Gear case assy) and 1 W11614637 (Actuator) and 1 W11676809 (Belt) and 1 W10882138 (Pulley) and 1 W10882404 (Washplate) and 1 2xtime (2x time)"
We serviced a
AMANA REFRIGERATOR SXS
Model ASI2575GRB04
Near Bloomfield, Connecticut 06002
Mike K.
Job Details:
09/16/2025
"Installed, ice bin, led (verified working) control box, damper, evap fan motor (working properly)Cs to monitor"
We serviced a
WHIRLPOOL DRYER
Model LEQ8858HQ0
Near Windsor, Connecticut 06095
Mike K.
Job Details:
09/16/2025
"Dryer not running. Found no voltage to unit, breaker flipped, reset breaker and verified 240vac to unit, ran on timed dry and unit tumbling and heating. Good air flow. Unit not cycling, replaced thermostat and cutoffs, still not cycling, popped breaker. Ordering timer and temp setting switch. ; ordrng 1 WP3976570 (Timer) and 1 WP3399640 (Temp switch), used 1 3387134 (), and 1 279816 (THERMAL KIT) from stock"
We serviced a
GE REFRIGERATOR FDB
Model pvd28bynbfs
Near Windsor, Connecticut 06095
Mike K.
Job Details:
09/16/2025
"Replaced icemaker and advanced, cs to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404kps0
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
09/16/2025
Replaced all parts and unit running normal. No leaks detected.
We serviced a
FRIGIDAIRE REFRIGERATOR SXS
Model GRSS2652AF3
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
09/16/2025
Complaint that the refrigerator is not powering on. Found bad controls and UI and found rodent infestation. Customer asked for a quote but would prefer not to fix it.
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ1
Near West Springfield, Massachusetts 01089
Chris B.
Job Details:
09/16/2025
Replaced both pump and harness and found drain pump not stopping. Found pressure switch failed and will order control board. ; ordrng 1 W11777413 (Control Board)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
09/16/2025
Complaint that the washer would not washing properly. Found error code F8E1. Found low water pressure from the cold Side. No issues found with the washer.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KFIL27CXMS0
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
09/16/2025
Complaint that the refrigerator is leaking water from the bottom corner. Found heavy frost pattern in the freezer and ice buildup .Found freezer door very loose and not closing properly. Quoted for parts and labor. Collected in full. Customer asked for Chris to come back.; ordrng 1 W11658402 (Freezer Rails) and 1 12002497 (Gear Kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZO
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
09/16/2025
"Customer complained unit wont wash, found defective sump motor. Replaced from ts. Ran unit through service diagnostic, no leaks and verified proper operation. ; used 1 W11613480 (MOTOR/SUMP ASSY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
09/16/2025
Found damaged blower wheel. Replaced from ts. Verified proper operation. ; used 1 WP694089 (BLOWER WHEEL) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
09/16/2025
"Found stand pipe in house is clogged, when unit drains standpipe overflows. Unit tests fine"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
09/16/2025
Installed motor pump assembly tested all ok
We serviced a
WHIRLPOOL DRYER
Model MED6630HW1
Near Worcester, Massachusetts 01606
Glenn
Job Details:
09/16/2025
Installed parts motor and blower tested all ok
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Holden, Massachusetts 01520
Glenn
Job Details:
09/16/2025
Tested washer no error codes ran diagnostics. Everything works fine. Customer instruction on operation of the washer. Soap usage and loading practices tested all OK
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDW11
Near Leicester, Massachusetts 01524
Glenn
Job Details:
09/16/2025
Defrost drain is restricted tried steam and air pressure which did not work then tried to snake the drain it took 2.5 ft of 14 gauge wire and stopped it did not work called tech line fridge is not repairable SR 7742404772
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT311FZDW01
Near Worcester, Massachusetts 01602
Glenn
Job Details:
09/16/2025
Fridge not cooling properly incomplete frost pattern even though pressures are OK compressor not operating properly. Will need to order part sealed system repair. ; ordrng 1 WPW10507886 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WFES3330RW0
Near Worcester, Massachusetts 01610
Glenn
Job Details:
09/16/2025
Found no power to the range from the outlet checked the breaker it will not reset. Customer instruction has a household electrical problem with the breaker
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS8
Near Charlotte, North Carolina 28277
Caleb
Job Details:
09/16/2025
"Replaced transformer, mag, cap, and diode. Unit now functioning properly."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBFN502EPA05
Near Matthews, North Carolina 28104
Caleb
Job Details:
09/16/2025
"Icemaker and bailer arm functions as designed. Plastic extension on bailer arm is pushing ice out of ice bin when ice bin is full, advised customer to dump ice once or twice every 2 weeks or to turn off icemaker when full. Left pre Id icemaker with customer."
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Mint Hill, North Carolina 28227
Caleb
Job Details:
09/16/2025
"SR7742380263, Documented with Safty team, nothing covered. Customer to call whirlpool. Provided quote for repairs a,d collected service call."
We serviced a
WHIRLPOOL RANGE
Model WFES7530RZ0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/16/2025
"Checked and found that installers had reversed the knobs for right side burners. Customer thought she was setting burners to high but due to knobs being reversed was actually the low setting. Corrected, knobs now where they should be and burners operating properly. Educated customer on use of range and cooktop operation."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/16/2025
"Arrived, found washer unplugged and full of water and clothes. Plugged back in, tested washer would not drain. Customer says two other companies have been out and told wires were broken and they repaired but problem keeps returning. Removed water from tub and checked. Found wires to drain pump broken. Wires had been spliced together at least 3 times previously. Found wire nuts, butt connectors and electrical tape under washer. Removed and replaced lower harness. Reassembled, plugged washer in, drain pump immediately started. Washer drained completely but drain pump would not shut off. Unplugged, allowed to sit for 10 minutes, plugged back in. Drain pump started and could not cancel. Requesting P&A for control. Advised customer that office will call to schedule when part arrives.; rqstng P&A on 1 W11513246 (Control), used 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQC7836RZ
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/16/2025
Checked and confirmed issue. Dispenser constantly dripping. Valve not closing properly. Ordering valve. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11753942 (Valve)
We serviced a
WHIRLPOOL VENT HOOD
Model WVW53UC0LS
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
09/16/2025
Checked and tested. Blower would start if plug was moved. Found loose connections at junction box. Secured connection. Blower fan now operating properly. Took video to show fan running properly at all speeds.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/16/2025
"Removed and removed control. Reassembled, ran control calibration and automatic test cycle. Both completed properly. Exited diagnostics, started washer in Quick wash cycle. Allowed to fill and agitate. Cancelled cycle, washer drained and shut down normally. All components and functions operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS335SDHM07
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/16/2025
"Complaint unit making noise from unknown location blasting all night all day randomly as well. Cant open the door and noise will go away temporarily until door is closed again. I found unit may have been leaking in the past from icemaker fill tube area installed tube kit, but I found primary noise issue is caused by vibrational noise normal operation From evaporator cover airflow moving around unit. I showed tenant and maintenance supervisor that by removing cover the noise, went away somewhat and got quieter and came back when I put the cover back on there is no insulation or anything on the cover to dampen noise on this specific model cannot adjust or alter from manufacture specifications Unit is designed this way. tenant on happy within result. Wondering why the manufacturer would build something loud. Used dust unit running at a noise of 53 dB at a distance of 1 foot away from cover."
We serviced a
MAYTAG WASHER TL
Model MVW6500MBK1
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/16/2025
Installed control board washer would not spin out even when empty FOE9 code calibrated washer tested all OK
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Millbury, Massachusetts 01527
Glenn
Job Details:
09/16/2025
Went to install the part found I have the wrong control board confirmed correct part number order part ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRMF3636RZ00
Near Grafton, Massachusetts 01536
Glenn
Job Details:
09/16/2025
Ice maker fill valve solenoid is very loud will need to order part ; ordrng 1 W11548535 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/16/2025
Complaint dryer making abnormal noise after running for 30 minutes on high heat. I found noise is due to the drive motor overheating causing the motor to make an electrical buzzing noise. Motor blower wheel and idler must be replaced at the same time. Wind motor is replaced. customer declined repair today is going to look at a new dryer due to the age. A 2013 model. Dryer is heating properly no abnormal noises from idler rollers or belt at this point found as of right now
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
09/16/2025
Customer complained unit off balance when washing larger sheets and blankets. Smashed her how she loads unit . She said whirlpool customer service told her to wrap it around agitator. Informed her not to do that . Showed her in service guide to put things in loose piles. Referenced Quick start guide and showed her the info. Suspension is good and inner basket is good.verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
09/16/2025
"Found back panel loose , when pressing control buttons back panel work move to wall. Found screws ooose on back panel. Installed screws as designed, panel now firm. Verified proper operation."
We serviced a
GE WASHER FL
Model gfw650spn4sn
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/16/2025
"Customer complaint unit sporadically leaks, draining it through entire cycle. Took top off and looked underneath no leaks found. Rain unit through rent spin cycle. No leaks found could not find leak anywhere on unit or signs of leak. Anywhere on unit for customer. Unit is not leaking verified proper operation."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/16/2025
"Installed new vent, also programmed unit to reduce vent drippage. Ran quick wash and let unit run for awhile. No leaks detected. Verified proper operation."
We serviced a
WHIRLPOOL WASHER TL
Model MVWB765FW3
Near New Britain, Connecticut 06051
Jimmy R.
Job Details:
09/16/2025
"Installed new suspension and ran unit threw a calibration cycle, unit is now spinning out normally. Ran a drain and spin and washer is now spinning even and working to manufacture specs."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Holland, Massachusetts 01521
Chris B.
Job Details:
09/16/2025
"Complaint that the washer keeps draining nonstop. Found error codes F1E1, F3E1 and found lid lock got stuck a few times during diagnostic test. Will order parts for approval. ; rqstng P&A on 1 W11608056 (Control Board), ordrng 1 W11307244 (Lid Lock)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, South Carolina 29745
Mitch H.
Job Details:
09/16/2025
"Checked and tested. Found pump not starting. Entered diagnostics, found F4E3 pump error. Needs sump assembly. Used t/s part last week, not yet replaced. Checked part availability and scheduled return for 9/22 PM.; ordrng 1 W11613479 (Sump assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ11
Near Bristol, Connecticut 06010
Andre
Job Details:
09/16/2025
Ck unit upon arrival and found ice forming around fan motor due to water dripping from fill tube . Defrost all ice from around fan motor. And order parts from service pointer W11750800; ordrng 1 W11750811 (Fill tube kit)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Worcester, Massachusetts 01609
Glenn
Job Details:
09/16/2025
How did photo of model serial number?
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near York, South Carolina 29745
Mitch H.
Job Details:
09/16/2025
Tested and ran diagnostics. Found F1E2 motor control error. Cleared error code. Cycled power and ran control calibration. Completed calibration correctly. Seems to be working now. Ordering control. Checked part availability and scheduled return for 9/22 PM.; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM05
Near West Hartford, Connecticut 06107
Mike K.
Job Details:
09/16/2025
"Unit is under 1yr wp warranty per service bench. Has had trouble opening freezer door, not from suction, but from rails. Some frost build up and rails are stiff. Showed how doors adjust on left side, and how it can be closed at not sealed depending on how door is closed. Will order new rails.; ordrng 1 W11658402 (Rail set)"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW1
Near Waterbury, Connecticut 06710
Andre
Job Details:
09/15/2025
"Ck unit upon arrival and found latch broken, with bezel and strike quote customer for parts replacement of latch,strike and bezel ; ordrng 1 W11457841 (Strike) and 1 W11700916 (Latch) and 1 W11545554 (Bezel)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS3
Near Wolcott, Connecticut 06716
Andre
Job Details:
09/15/2025
Ck unit upon arrival and found soap dispenser not opening. Check and found motor shaft dislodge. install dispenser from truck stock and ran test dispenser door now opening ; used 1 W11412300 (Didpenser) from stock
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/15/2025
Complete dryer is not heating. Complaint true and checked incoming voltage voltage is proper 252.3 V across red and black 126.2 across black and white 125.8 across white and red. Films four screws sitting in the bottom of the dryer from previous company appears they did not quite put everything back together not causing this issue to occur though issue today with heating element being melted was caused by a dryer venting issue going outside.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Ware, Massachusetts 01082
Chris B.
Job Details:
09/15/2025
Complaint that the microwave is making a loud buzzing sound and has a little foul smell in the inside. Found bad Magnetron and faint smell. Will order all parts for a return visit. Customer asked for Chris to return due to complexity of location.; ordrng 1 W11256462 (Diode) and 1 W10850446 (Capacitor) and 1 W11540981 (Transformer) and 1 W10818686 (Magnetron) and 1 W11707984 (Fuse)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model mrff4136rz01
Near Brookfield, Massachusetts 01506
Chris B.
Job Details:
09/15/2025
Replaced IM and unit running normal.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDHW01
Near Millbury, Massachusetts 01527
Glenn
Job Details:
09/15/2025
Please control board tested all OK
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
09/15/2025
"Tested ice maker and found unit not making ice and no water in mold, ran diagnostics and found unit erroring e2 ice maker lost position during harvest. Checked ice maker and found when running motor unit would not cycle found fingers obstructed jamming up ice maker causing it to not sense and operate. Fixed fingers and reset ice maker ran motor test and unit is now cycling and filling to specs"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
09/15/2025
"Tested unit and found washer would ramp up to a spin and start to shake and walk out of place. Ran and found tub stuck and not moving on suspension causing it to jump round, fixed tub to move normally ran another spin cycle with clothes an unit is now spinning and operating to specs"
We serviced a
WHIRLPOOL RANGE
Model WFGS5030RZ0
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
09/15/2025
"Unit is under 1yr wp warranty per service bench. Bake not working. Found on bake cycle, gas valve not opening, ignition not attempting to light. 220Ohms on solenoid ( correct). 120vac on J1-10 to dsi board, 120vac J1-6 when bake is activated. Ordering dsi board/ igniter/ harness. Office to contact cs when parts come in to schedule return.; ordrng 1 W10898291 (Dsi board) and 1 W11524031 (Igniter) and 1 W11707251 (Harness)"
We serviced a
LG RANGE
Model LREL6323S/01
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details:
09/15/2025
Replaced terminal and cord. Ran bake cycle and heating properly
We serviced a
WHIRLPOOL DRYER
Model WED5850SW0
Near Rocky Hill, Connecticut 06067
Andre
Job Details:
09/15/2025
Ck unit upon arrival and remove defective switch and install new dryer switch unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL DRYER
Model MED5430MW0
Near Newington, Connecticut 06111
Andre
Job Details:
09/15/2025
Ck unit upon arrival burnt mark customer is referring to is discoloration on the vent from where heat comes from. Thats normal ran cycle and found heater running and shutting down and coming back on unit is operating to normal manufacturers specs
We serviced a
WHIRLPOOL WASHER FL
Model WTW8700EC0
Near Newington, Connecticut 06111
Andre
Job Details:
09/15/2025
Ck unit upon arrival and found unit full with water. Water been sitting in drum for 3 plus days. Found no voltage going to drain pump. Control for unit is Discontinued. Submitted for Authorization per office inform customer he should contact his warranty ; ordrng 1 W10780062 (Harness) and 1 Wpw10581874 (Drain pump) and 1 W10812415 (Control)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near New Britain, Connecticut 06053
Andre
Job Details:
09/15/2025
Ck unit upon arrival and remove and install suspension and GearCase order by previous technician calibrate unit and adjust legs while in drain and spin. Unit is operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER FL
Model WTW5800BW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/15/2025
"Inspected and found pressure system fault, air hose and dome test good, unit needs control replaced, wil order and call for return date.; ordrng 1 W10581549 (Main control board)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
09/15/2025
"Returned to install control board, thermistor and moisture harness.verified proper operation. ; used 1 WP8577274 (THERMISTOR) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW6230HW0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
09/15/2025
"Returned and replaced suspension. Ran unit through service diagnostic, all functions working as designed. Cleared out off balance load error. Verified unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/15/2025
"Found unit not cooling. Found compressor living out after running , also found restriction on evaporator. Ordering evaporator , compressor and access valve. Putting In for 2xtimeframe. Scheduled return call with customer. ; ordrng 1 W11550396 (Evap) and 1 W11506635 (Access valve) and 1 2xtimeframe (2xtimeframe)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/15/2025
"Returned to install new control board. Installed and ran normal wash, unit filled and started wash cycle. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIDM02
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/15/2025
Installed new door that was delivered to customers home customer confirmed they have checked over it for damage no damage. Installed door ran test cycle on icemaker and filled several cups with water. No leaks verified proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/15/2025
Returned to replace control board.ran normal wash. Unit filled and started wash cycle. Verified proper operation.
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/15/2025
"Customer complained too much lint coming out of dryer. Checked lint screen, it is in place as designed and fitting as designed . Took front door off and found blower housing is connected as designed. Ordering new blower slippage seal because it is a little flat in one area and customers was sure it wasnt working as designed. Informed him I have never seen a little lint not be inside a dryer and his dryer had close to the least amount I dude it. Informed him that all dryers will blow out some lint. He disagreed . Ordering slippage seal and will run vent test on return to show him unit is working as designed. Scheduled return call w customer. ; ordrng 1 W11596046 (Seal)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/15/2025
"Returned to install fan assembly, installed part. Verified proper operation. Customer paid in full from previous call."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS335SDHM07
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/15/2025
Replaced all previously ordered parts tested Test 13 3 last lights on display heater now working. Evap has full frost pattern.