Service History 484

We serviced a

GE WASHER

Model HTWP1400F1WW

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 10/09/2023

"Knob had broken off, cs attempted to glue, but will not go back on. Verified operation of unit manually setting knob. Post and gear look to be in decent shape. Quoted for knob/labor; ordrng 1 WH01X10314"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW4

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 10/08/2023

Cx complaint that the unit is clicking when the drum rotates. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I noticed a noise coming from the drain tube hitting the rear panel. I suggested the cx use a zip tie or some sort of fastener to secure drain and water tubes on the back of the unit to eliminate the noise. The unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Charlotte, North Carolina 28208

Robert A.

Job Details: 10/08/2023

Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found the strike has separated so the lid lock can not engage. I replaced Th strike with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11457841 (STRIKE) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 10/08/2023

"Cx complaint that the unit is not starting at all. I inspected the unit to confirm the complaint. I found the terminal block is getting 0v. I checked the wall outlet and found the wall outlet also has 0v. I checked the circuit breaker and found the dryer breaker off. I switched the breaker and tested the unit for the cx. The unit heats, tumbles and has decent airflow. The unit is working as designed."

We serviced a

N/A N/A

Model WFE540H0AS0

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 10/08/2023

"Cx complaint that the units oven is not heating. I inspected the unit to confirm the complaint. I found all cooktop burners work fine. I tested the bake function and no heat was produced. I checked the bake element, there were no breaks. I checked the terminal block and found the element connector had a thermal event. I repaired the element and replaced the element with one from TS. I tested the unit for the cx. The unit is working as designed.; used 1 W10779716 (ELEMENT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mint Hill, North Carolina 28227

Robert A.

Job Details: 10/08/2023

"Cx complaint that the unit is not making ice again. I inspected the unit to confirm the complaint. I found the unit is cooling fine. I ran multiple tests related to the IM. 56 (E0), 57 (passed 01), 45 (no water, valve engaged), 36 (passed), 15 (passed). The IM is not filling with water, needs a new fill tube heater. Im ordering the part for the return.; ordrng 1 W11087201 (Fill tube heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Matthews, North Carolina 28105

Robert A.

Job Details: 10/08/2023

Cx complaint that the unit is still not cooling. I inspected the unit to confirm the complaint. I found the evap frozen again. I noticed the brown wire disconnected. I replaced the defrost harness and wrapped the brown wire connector in foil tape. I tested the unit for the cx. The unit is working as designed.; used 1 W11546681 (HARNS-WIRE) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Mint Hill, North Carolina 28227

Robert A.

Job Details: 10/08/2023

Cx complaint that the unit is still producing plastic shavings. I inspected the unit to confirm the complaint. I rotated the washplate and heard friction under the plate. I removed the washplate and found a ruler. The ruler has damaged the washplate. The wash plate needs to be replaced. Im ordering the part for the return visit.; ordrng 1 W10902814 (Wash plate)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 10/07/2023

"Customer complained unit works then stops working about every 3 times. Ran service mode and found f7e 1 error. Ran service test and actuator was really loud and worked but shifted several times before working. Replaced actuator from ts. While replacing actuator found belt cover was missing, and screws were missing. No signs of cover being screwed in so part has been missing since purchase. Ordering belt cover and screw. Informed customer office will call when part comes in. ; ordrng 1 W11409708 (Cover) and 2 WP22001995 (Cover screw)s, used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Cornelius, North Carolina 28031

Ryan S.

Job Details: 10/07/2023

Returned to install ice maker ordered by previous tech. Installed icemaker and unit cycled and filled with water. Verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 10/07/2023

Customer complained rinse aid leaking. Found damaged dispenser. Replaced from ts. Reassembled and shied customer how unit dispense works. Verified proper operation. ; used 1 W10861000 (DISPENSER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/07/2023

"Customer complained unit not working, cuts off after sense. Ran service auto diagnostic and unit wouldnt go into spin. Inspected under unit and found one harness to stator motor was not connected. Connected harness and harness clicked and will not pull off. Must have been loose from factory. Customer said unit never worked. Verified proper operation."

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 10/07/2023

"Returned to install control harness and shifter. Replaced parts and ran service mode , verified proper operation."

We serviced a

WHIRLPOOL ASS REFRIGERATOR

Model WRX735SDHZ07

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 10/07/2023

"Retuned to install compressor. Installed compressor, found no leak after evacuating Freon. Installed new compressor and pulled vaccum for steady 20 min. Charged with 53g r600. Frost pattern visible. Informed customer to give 24-48 hours for proper cool. Verified proper operation. Left evap with customer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Worcester, Massachusetts 01609

Chris B.

Job Details: 10/06/2023

Complaint that the unit is not cooling in the fresh food section. Found freezer drainage clogged with ice and evap too. Ran diagnostic test and all working properly. Mentioned to the customer to keep an eye on the unit for the next few days. ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Worcester, Massachusetts 01606

Chris B.

Job Details: 10/06/2023

Complaint that the unit is not washing correctly. Found error code F4E3. Will order parts for a return visit.; ordrng 1 W11613479 (Wash Pump .)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Holden, Massachusetts 01520

Chris B.

Job Details: 10/06/2023

Replaced all parts and unit running normal. Ran three diagnostic cycles and all good.

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LL02

Near Paxton, Massachusetts 01612

Chris B.

Job Details: 10/06/2023

Installed support and microwave working normal.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Paxton, Massachusetts 01612

Chris B.

Job Details: 10/06/2023

Complaint that the unit at times will not spin out correctly or wash through. Found error codes F7E6 and F7E7. Ran a diagnostic test motor is giving a grinding noise. Motor part under warranty. Quote parts and labor. Will order parts for a return visit. Customer asked for Chris to return.; ordrng 1 W11283592 (Motor) and 1 WPW10006384 (Belt)

We serviced a

MAYTAG WASHER

Model MHN30PDCWW0

Near Hartford, Connecticut 06114

Chuck M.

Job Details: 10/06/2023

Ordered ACU. Part intended is MCU. Ordered MCU. ; schdld next appmnt for 10/12 THU PM

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near West Hartford, Connecticut 06119

Chuck M.

Job Details: 10/06/2023

Replaced FF door gaskets. Corrected with blow dryer. Dispenser siphon drip tray is warped and does not sit in dispenser housing properly. Causing water to drip. Ordered drip tray. ; ordrng 1 W11167053 (tray-drip)

We serviced a

WHIRLPOOL WASHER

Model MVW8230HC0

Near Avon, Connecticut 06001

Chuck M.

Job Details: 10/06/2023

Customer complaint is that washer stopped working and responding mid cycle. Tested voltage at the control and it is receiving 120V to the control. Control status LED is not on. Could not open lid to get Model/serial numbers. Used part number from control and found updated part number. Ordered control. ; ordrng 1 W11266007 (Control)

We serviced a

JENN-AIR RANGE

Model Jds1750fs0

Near New Hartford, Connecticut 06057

Ruben C.

Job Details: 10/06/2023

Checked unit found broil element sparked and broken not getting full voltage to both element needs control and broil element; ordrng 1 W11238400 (Element) and 1 W11295990 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/06/2023

Replaced gearcase inner basket agigtator also found actuator was broken had to use from truck stock tested cycle normal ran diagnostics normal spinning and agitating; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ1

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/06/2023

"Checked unit found getting shorted key error code ordering touch overlay and controls; rqstng P&A on 1 W11564643 (Overlay blck) and 1 W11564644 (Control) and 1 W11122852 (Control), states that autho needed"

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ05

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 10/06/2023

"Checked over unit and found freezer building up frost in upper part of cabinet and top of door, checked door gaskets and found top gasket not sealing and door pushed out further then bottom of door, tried to mold gasket back to seal for now door needs to be replaced due to warped. Will order new door assembly parts tentative p/a ; ordrng 1 LW10913113 (Freezer door stainless) and 1 2159074 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 10/06/2023

"Removed old compressor and drier Installed new compressor kit and all coupling pumped unit down into a vacuum and unit held vac. Filled with r600 and checked frost pattern and found unit now frosting up and all operations working to specs. Advised customer to give unit 24hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A 1 W11504445 COUPLER , and 1 W11504449 COUPLER NR AL 4/2 CAP-EVA"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW4

Near Vernon, Connecticut 06066

Amanda R.

Job Details: 10/06/2023

"Complaint fills and then stops F8e1 long fill replaced inlet valves lid broken ; rqstng P&A on 1 W11259006 (Lid), used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB04

Near Manchester, Connecticut 06042

Amanda R.

Job Details: 10/06/2023

Led light bulb bad in freezer section needs to be replaced ; ordrng 1 W11602886 (Bulb)

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW2

Near East Hartford, Connecticut 06108

Amanda R.

Job Details: 10/06/2023

F8e1 long fill hot water only trickling into unit

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Glastonbury, Connecticut 06033

Amanda R.

Job Details: 10/06/2023

Complaint freezing water soluble things in ff section went over how freezer cools ff section with zero degree air adjusted freezer temp to coldest explained not to push food towards back off the shelving to allow airflow and to push produce in crisper drawers

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middletown, Connecticut 06457

Amanda R.

Job Details: 10/06/2023

Replaced all parts calibrated unit ran automatic test ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Middletown, Connecticut 06457

Amanda R.

Job Details: 10/06/2023

Serial number not dispatched correctly

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Meriden, Connecticut 06450

Amanda R.

Job Details: 10/06/2023

F7e4 f5e4 gear case blew oil over everything underneath unit quoted

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Somers, Connecticut 06071

Gary V.

Job Details: 10/06/2023

"Installed new door vent and cycled, unit no longer shutting off or faulting out."

We serviced a

WHIRLPOOL RANGE

Model KOSC504ESS01

Near Litchfield, Connecticut 06759

Jimmy R.

Job Details: 10/06/2023

"Removed oven and replaced thermal cutoff reinstalled unit and heated on a bake cycle, checked for heat and unit is now heating and operating to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Winsted, Connecticut 06098

Jimmy R.

Job Details: 10/06/2023

"Installed new compressor and coupler filled unit with r600 and checked frost pattern, found unit now frosting and pulling heat from condenser advised to leave water in unit to make sure it freezes, all operations now working to specs"

We serviced a

FRIGIDAIRE RANGE

Model LFGH3054UFE

Near Foxborough, Massachusetts 02035

Aimee

Job Details: 10/06/2023

Found the igniter unplugged re installed still didnt light up.No continuity needs a igniter Tested the broil is fine; ordrng 1 5304506545 (Igniter)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Milford, Massachusetts 01757

Aimee

Job Details: 10/06/2023

Cust complaint was dishe wasnt drying. There was no error codes and no jet dryRan diagnostics heater is working I and partial fill jet dry . Advised Cust to jet dry Mandatory for drying

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near Northbridge, Massachusetts 01588

Angel R.

Job Details: 10/06/2023

"Incorrect pump and motor for this unit, new pump and motor will need to be ordered.;"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Auburn, Massachusetts 01501

Angel R.

Job Details: 10/06/2023

"Checked ice maker error codes and found none, ran harvest test and IM completed cycle. Ran fill test and that was ok. Temp in freezer is at 2 degrees. Customer says at times water will drip out of IM door flap onto RC door bin. Found fill valve calling for water to IM when getting water at the dispenser, will need new fill valve.; ordrng 1 WPW10341329 (water valve assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS09

Near Worcester, Massachusetts 01604

Angel R.

Job Details: 10/06/2023

"Customer has had a company out to diagnose and was told there is a leak in evaporator. Unit is running, compressor currently running but very little cool. RC temp is 51 degrees and FC temp is 32. Checked evaporator and found a tiny bit of frost just at the top right hand side of the lines of evap. Diagnosed and ordered parts with Mikes help. Will need sealed system tech and two slots. ; ordrng 1 W11598433 (Evaporator) and 1 W11504423 (Cap tube) and 1 W11506621 (Process tube) and 1 W10805035 (Filter dryer) and 1 W11504445 (Heat loop) and 1 W11504447 (Cap tube) and 1 W11504415 (Coupler)"

We serviced a

LG REFRIGERATOR

Model LRSDS2706S/00

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 10/06/2023

Replaced craft icemaker and control board. Both icemaker a went through test cycle and filled. Cs to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 10/06/2023

"Lower icemaker is stuck mid cycle, will not advance when jumped or on its own., is not jammed. Door switch turning light on/off properly.; ordrng 1 W10886939 (Icemaker)"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW3

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 10/06/2023

"Unit under 1yr wp warranty per service bench.Unit is clunky , noises and some times difficult to open /close door.Replaced hinges and operation much smoother."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Grafton, Massachusetts 01536

Aimee

Job Details: 10/06/2023

Found the damper noisy ; ordrng 1 W11236851 (Damper)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Grafton, Massachusetts 01536

Aimee

Job Details: 10/06/2023

F3e0 is a sensor error over tempFound the sensor low resistance Needs new sensor Checked diagnostics Cntrl was ok; ordrng 1 W10833885 (Sensor)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near East Longmeadow, Massachusetts 01028

Roger R.

Job Details: 10/06/2023

Installed new console for control panel.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Granby, Massachusetts 01033

Mike K.

Job Details: 10/06/2023

"Replaced chipped console on installed last visit, cs Sid it had also stopped working. I did find moisture on control by normal button which verified not working, gasket for vent was not properly in place. Repositioned gasket and replaced console. Any further issue replace vent /gasket assy along with console."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 10/06/2023

"Retuned to install new inner tub, suspension and dispenser tray and Ui. Installed all parts, had to drip gearcase to get old tub off. Reassembled and verified proper operation by running service mode then all functions. Showed customer unit spinning."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 10/06/2023

"Customer complained rack keeps falling out. Said part feel off. Found rack stop was broken, will fit back on but pops off when pushed on from rack. needs rack stop. Ordering rack stop. Scheduled return call for 10-11-23 pm. ; ordrng 1 WPW10082861 (Stop)"

We serviced a

LG WASHER

Model WT4801CW

Near Stafford, Connecticut 06076

Gary V.

Job Details: 10/06/2023

"Inspected and found suspension rods worn out, quoted and they will call if wants repaired."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ3

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 10/06/2023

"Customer complained unit not heating, found magnatron not working, ordering magnetron. Scheduled return call for 10-12-23 am. Has to be with other Castro call with oven. ; ordrng 1 WPW10693025 (Magnatron)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 10/06/2023

"Cam dot replace parts ordered by previous tech with JW. Installed control boards, UI panel and two harnesss reassembled and unit now working properly. Showed customer."

We serviced a

LG WASHER

Model WM2650HWA

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 10/06/2023

Tim and I dropped dryer down off washer and when we took too off we seen the triple solenoid valve leaking one of the solenoids are cracked needs to be replaced. Office will call customer when part comes in. The total job with 129 deduction is $408.04Part#5220FR2075L; ordrng 1 5220FR2075L (Triple valve)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 10/06/2023

Replaced all parts advised customer to run tap before starting dishwasher when I would drop the door it fogged up my glasses which is a good sign of heat coming out of dishwasher. I also advised customer to keep jet dry in unit. Unit ran and checked ok Call complete; dspstn on spec-tagged invntry: 1 W11537778 HEATER W/NUTS

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM01

Near Waterbury, Connecticut 06708

Jeremy B.

Job Details: 10/06/2023

Installed new compressor and filter drier. Pulled vacuum then recharged with 3.7oz of r134a please allow 24hrs for temps to stabilize.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Prospect, Connecticut 06712

Jeremy B.

Job Details: 10/06/2023

Front left and front right burners cycling very high. Will order new switches. ; ordrng 1 W10437097 (Lf inf sw) and 1 W10312185 (Rf inf switch)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Prospect, Connecticut 06712

Jeremy B.

Job Details: 10/06/2023

Washer not spinning out. Found gearcase very loud. Quoted customer they will pass.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Prospect, Connecticut 06712

Jeremy B.

Job Details: 10/06/2023

Customers complaint is dishwasher not powering on. Dishwasher plugged into a GFCI and its tripped. Reset GFCI and dishwasher now working properly. Charged customer service

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Cheshire, Connecticut 06410

Jeremy B.

Job Details: 10/06/2023

Dryer making a slight thumping noise. Opened unit and found good roller wheels and pulley. Found the lip on drum making noise will order new drum. Recommend customer clean vent. ; ordrng 1 W10545923 (Drum)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Southington, Connecticut 06489

Jeremy B.

Job Details: 10/06/2023

"Found lid lock broken again. Replaced and tested all checks ok. Found broken ground plug on power wire could be contributing to problems needs new power cord. ; ordrng 1 W10877409 (Power cord), used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/06/2023

"Complaint will not dispense ice. I found the yolk is stripped out of the auger motor free spins. I will need auger motor yoke, divider, and gasket to fix. No additional issues seen or reported by customer at this time. ; ordrng 1 WP63052-2 (Yoke) and 1 W11671282 (Auger mtr) and 1 WP67006341 (Gasket) and 1 WPW10309864 (Divider)"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/06/2023

"Complaint washing machine the second goes into agitation or the second it goes into spin user interface control board turns itself completely off lid, unlocks as if it lost all power will continue doing that and tell you unplug the machine and restart the cycle. Im ordering a main control to fix Issue voltage is 125.3 unit is on a GFCI outlet. No harness issue seen at the present. ; ordrng 1 W11607637 (Control)"

We serviced a

WHIRLPOOL DRYER

Model MED5430MW0

Near Burlington, Connecticut 06013

Chuck M.

Job Details: 10/06/2023

Customer complaint is that grill inside dryer is burned. Informed customer that it is normal. Customer complaint is that steam feature releases too much water and dryer is very wet inside after cycle. Inspected and found steam not stopping during cycle. Ran diagnostics and got error code F1e1 motor or heater failure. Ordered ACU. ; ordrng 1 W11627508 (ACU)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Plainville, Connecticut 06062

Chuck M.

Job Details: 10/06/2023

Customer complaint is that washer is not working properly. Ran diagnostics and found error codes F0e5 off balance loads. F0e9 off balance pause. F7e1 Tachometer missing. F7e7 motor unable to reach target RPMs. F7e6 motor circuit open. Ran diagnostics cycle successfully. Ran Quick Wash Cycle and washer filled successfully. Found balance ring loose. Ordered basket. ; ordrng 1 W11178224 (Basket)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Tega Cay, South Carolina 29708

Jeff L.

Job Details: 10/06/2023

"I found dryer vent pinched off and dryer pushed all the way back, I pulled dryer forward and lined it up with exterior vent to make it straight the dryer is heating and operating normally timer is advancing, drum is turning and blower wheel is sending good air flow out. The customer uses time dry and the clothes are getting done on one cycle. The dryer finally shut off at 15 minutes in. The unit started right back up I have motor and blower wheel on my truck and will replace when I come back.Please send JL back out since I have the additional parts on my truck.; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor) and 1 WPW10185982 (Timer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Wilbraham, Massachusetts 01095

Roger R.

Job Details: 10/06/2023

Insta new ice maker due to no ice production. Reset and checked all okay. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

We serviced a

KITCHENAID DISHWASHER

Model KUDR01TJBT0

Near Wilbraham, Massachusetts 01095

Roger R.

Job Details: 10/06/2023

Found unit working normally at this time. All functions working. Recommend to record if problems persist.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Wilbraham, Massachusetts 01095

Roger R.

Job Details: 10/06/2023

7-1 error code Reset control and checked heater circuit. Circuit checked good and heater operating properly now. ; dspstn on spec-tagged invntry: 1 W10518394 HEATER

We serviced a

JENN-AIR RANGE

Model JGCP636ADP

Near Wilbraham, Massachusetts 01095

Roger R.

Job Details: 10/06/2023

Found unit has a broken igniter ; ordrng 1 WP74009336 (Ignitor)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 10/06/2023

"Tested unit and found machine stuck in a spin cycle and lid locked, checked for errors and found long drain error checked drain pump and found wires to drain had pulled out causing no power to drain pump, spliced in new connectors and unit started to drain properly replaced lock and recalibrated machine. Ran wash cycle and all operations now working to specs"

We serviced a

WHIRLPOOL WASHER

Model MVWB965HW0

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/06/2023

"Tested washer and found unit would error out lock error as soon as powering up, checked lock and found just locking and unlocking continuously lock faulty. Replaced lock and unit is now operating to specs ; used 1 W10810403 (Latch) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/06/2023

"Ran unit and found machine going off balance and just buzzing wile washing, checked motor and found capacitor wire pulled from molex causing unit to not wash and spin, reattached wire and secured recalibrated unit and all operations are now working to specs"

We serviced a

WHIRLPOOLQ DRYER

Model WED4950HW0

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/06/2023

Checked found heating element only getting 60 volts to element voltage at terminal block is 220 volts ordering harness timer and temp switch; ordrng 1 W11175558 (Harness) and 1 WPW10185982 (Timer) and 1 W11050715 (Temp switch)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Ludlow, Massachusetts 01056

Roger R.

Job Details: 10/06/2023

"Found failed main wash pump. Replaced with new and tested, also ran diagnostics to restart heater circuit. ; used 1 W11085683 () from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Belchertown, Massachusetts 01007

Roger R.

Job Details: 10/06/2023

"Found unit exhibiting poor cooling in the refrigerator section and ice is wet and melting. Freezer seems okay as ice cream was solid. Suspect this unit has a sealed system issue and needs a new compressor and a refrigerant recharge. Will order compressor and associated parts for replacement. Will call when parts arrive. Pantry drawer selector and wiring look and check proper. ; ordrng 1 W11578205 (Compressor) and 1 W11504431 (COUPLER 7/5 NR MS 00) and 1 W11504415 (COUPLER 8.5/8 NR MS 00) and 1 W11506621 (COUPLER 6 NK MS 00) and 1 W11506635 (COUPLER 6 NF MS SV) and 1 W11504445 (COUPLER) and 1 W11506623 (COUPLING 5/5 NR MS00) and 1 W11109499 (FILTER DRIER-TUBE R600a) and 1 R600A (R600A 14.8 OZ) and 1 2timeframe (Extra time for compressor), dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 10/06/2023

"Complaint grinding noise washer not operating burning smell f7e1 f7e7 f0e8 f7e3 error codes in history I found capacitor had failed then I found Gearcase is locked and leaking fluid, Root cause of failure. Fluid has gotten into actuator and all over belt. I found burning smell is from main control that spears to have gotten hot drain pump is extremely loud as well I found wash plate is seized in place will have to be broken into pieces to be removed. Office to call customer when all parts come in. ; rqstng P&A on 1 W11449840 (GEARCASE) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11396717 (Drain pump) and 1 W10752187 (Screw) and 1 W10752283 (Washplate) and 1 W11551646 (Nut) and 1 W11543998 (Control), used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Clover, South Carolina 29710

Mitch H.

Job Details: 10/06/2023

"Disassembled dryer, cut blower wheel off. Replaced drive motor and blower wheel. Reassembled, tested, dryer operating properly."

We serviced a

WHIRLPOOL DRYER

Model WGD5300SQ0

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/06/2023

Checked unit found unit is working on timed dry but not on sensor dry gave cust estimate for thermostat cust will think about repair

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/06/2023

Checked unit found lock nut on splutch loosen up retightened lock nut ran diagnostics normal tightened as much as possible

We serviced a

KENMORE RANGE

Model 790.72719211

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 10/06/2023

"Unit taking long time to ignite, igniter is worn. Quoted for igniter/labor.. accepted. Replaced igniter and igniting properly.; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

MAYTAG HOME LAUNDRY - E

Model MVW6230HW0

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 10/06/2023

"Error history f0e7, only error in history. Load detected while running clean washer cycle.Cleared history.Heavy load in unit on arrival, ran diagnostic cycle with load in unit. Completed fine. Ran normal cycle and went through fill and into wash fine.Cs say they had received an f3 error, but not in history, cs not here as neighbor let me in.Will order control and office will contact to schedule return when authorization received and parts comes in.; rqstng P&A on 1 W11543994 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 10/06/2023

"Cs says same issue as all along, beeping and leaking, stopping mid cycle. Starting diagnosis over.F8e4, f9e2, errors in history overflow switch and electrical issue on drain pump.Ran diagnostic cycle and completed fine. No leaking and drain pump functioned fine. Overflow basin is dry, sensor had a little dampness to it so was wet and would have caused beeping error cs had received.Ordering control and drain pump. Explained to cs the f8e4 error and how dish placement/ too much soap, can cause water to leak into basin.Was a significant amount of suds in unit, started and cancelled several cycles to remove build up of soap through filling and draining.; ordrng 1 W11629914 (Control) and 1 W11462456 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/06/2023

Checked unit found belt completely off and cover had fallen off installed belt and reinstalled belt cover tested operation normal; used 1 W11239857 (BELT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Fort Mill, South Carolina 29707

Jeff L.

Job Details: 10/06/2023

Replaced both parts unit ran and checked okCall complete

We serviced a

WHIRLPOOL ICEMAKER

Model WRF767SDHZ04

Near Fort Mill, South Carolina 29707

Jeff L.

Job Details: 10/06/2023

Unit has a leak in system advanced was out on April 27th and replaced compressor unit was not cooling then either. Compressor is running appears to have a leak in system needs to be checked by a R600 Technician. Im going to go ahead and order the compressor for the return visit. Office will call to schedule when parts come in.; ordrng 1 W11614224 (Compressor) and 1 W11545349 (Lock ring kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Pineville, North Carolina 28134

Jeff L.

Job Details: 10/06/2023

Found freezer and fresh food door gaskets not sealing. I heat treated both gaskets and they are now sealing advised customer if it happens again may need to order both gaskets. Unit ran and checked ok

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 10/06/2023

"Complaint washer fills spins then drains and keeps repeating for over an hr, I found F0e9 error code in fault history only code. I found customer is filling machine with only a hand full of garments causing an out of balance load. I showed customer proper way of loading machine and things to watch out for when the machine starts to go out of balance. No additional issues found with washing machine today. Everything is working normally."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 10/06/2023

Complaint water still in the bottom of the dishwasher. I found customer had opened door in the middle of the cycle start button flashing upon arrival water still in the bottom of the dishwasher. I pressed the start button and discovered dishwasher started agitating normally. I canceled cycle and it drained normally. I performed a diagnostics cycle no error codes in history. Customer stated they are used to their old dishwasher that would start back whenever you closed the door and did not realize they had to press the start button again after opening the door. Found f7e1 incoming water to cold disabling heater I cleared code no further issues found or abnormal noises heard.

We serviced a

WHIRLPOOL DRYER

Model LGR7648PQO

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/06/2023

"I found sensors are corroded. I found heavy lint in the bottom of the dryer. I found no voltage getting to igniter but igniter box is covered in ash tested operations motor is spinning, but I have no voltage getting passed motor from Timer.; rqstng P&A on 1 WP338906 (Sensor), ordrng 1 W11050897 (Kit) and 1 WP3387134 (Cycling thermo) and 1 279834 (Kit) and 1 279311 (Ignitor) and 1 WP8299766 (Timer) and 1 WP3399639 (Temp switch) and 1 279827 (Mtr)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB6200QLAA

Near China Grove, North Carolina 28023

Vincent O.

Job Details: 10/06/2023

Found water pitcher not operating and UI constantly flashing. Ui will not respond to commands. Attempted reset. No resolve. Unit will need main pcb and UI replaced. Spoke with randy. Parts research required. Took pic of UI. ; rqstng P&A on 1DA94-05310R (Main pcb) and 1 000 (UI)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mount Ulla, North Carolina 28125

Vincent O.

Job Details: 10/06/2023

Found motor pulley worn and belt not able to stay on. Order and replace motor and belt. ; ordrng 1 W11283592 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 10/06/2023

"Unable to remove bolt from washplate. Everything completely seized together. Unit will require full rebuild. Order and inner and outer tubs. ; ordrng 1 W11219115 (Outer tub) and 1 W11513243 (Basket), dspstn on spec-tagged invntry: 1 W11454734 GEARCASE"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS0

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 10/06/2023

Found door cam worn and causing popping noise. Also found seals torn and not sealing properly. Order and replace seals and cam. ; ordrng 2 W10830055 (Gasket)s and 1 WP12028505AP (Cam)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Kannapolis, North Carolina 28081

Vincent O.

Job Details: 10/06/2023

"Found agitator broken and will not lock into place. Order and replace agitator. ; ordrng 1 W11614636 (Agitator), dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near York, South Carolina 29745

Mitch H.

Job Details: 10/06/2023

"House is new construction, not finished or occupied. Checked and found range model and serial numbers do not match ticket. Updated model and serial on ticket. Called office, spoke to Randy. Said they would need to have a new ticket generated for this model and serial number. Original ticket showed model and serial as: WFE513S0JS0. Ser# RC3812882Model and serial number for unit in the house is: WFE515S0JS3. Ser# RC3812886"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/06/2023

"Checked and found evaporator fan bad. Compressor, condenser fan and other components working properly. Quoted customer for repair, customer approved. Replaced evaporator fron t/s. Reassembled, now operating properly. Collected for repair ck# 833; used 1 WPW10128551 (Evaporator fan motor) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/06/2023

"Tested dryer. Confirmed timer not advancing. Replaced timer, tested, operating properly and timer moving.; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/06/2023

"Tested and ran diagnostics. Ran harvest test 44, cycled and completed correctly, ran fill test 45, valve activated and filled properly. Ran ice maker thermistor test 47, showed thermistor open. Replaced ice maker, ran tests again, all now operating properly.; used 1 W10873791 (Ice maker) from stock"

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