We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
11/17/2023
Installed new door whirlpool sent to customer cycled ice maker and unit is now filling with water and cycling as designed. Checked cooling and all operations unit is now working to proper factory soecs
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
11/17/2023
"Tested unit and found washer would start and try to sense and just buzz never moving tub, checked motor and found capacitor leaking causing no voltage to motor for unit to sense. Replaced faulty capacitor ran a calibration and unit is now washing and working to specs ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK , used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
11/17/2023
"Checked over unit and found water leaking from right side of machine causing float to go off and unit to shut down, checked leaking and found water coming from tub found seam where tub was crimped together wide opening and water pouring out. Will order new tub assembly advised once one we would call for return visit ; ordrng 1 W11409866 (Tub assembly)"
We serviced a
MAYTAG RANGE
Model MGS8800FZ5
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
11/17/2023
"Installed all new harness and found main harness had gotten in between oven liner and lower cabinet cutting off power supply to oven ignitors, replaced rest of parts to be safe and heated oven to 350 degrees oven is now getting to Temp and working to specs"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
11/17/2023
"Complaint unit keeps giving F0e7 displaying on user interface referred customer to service pointer. Customer needs to update, user interface and connect unit to Wi-Fi. Found also banging noise that customer is hearing is from improper loading procedures. Educated customer on proper loading procedures no additional issues found the suspension rod issues. No motor issues. No additional issues found at this time."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
11/17/2023
complaint washing machine will not spin out laundry not operating properly not filling with water. I found hub has failed. Gearcase has failed. Unit will need hub gear case in washplate to fix. Customer declined repair today is going to look at alternative machines.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
11/17/2023
"Complaint while dryer was in use the very last time filled the entire house for smoke and has not been working since thick, billowing black smoke had to open all windows and evacuate the house. I could not find any electrical issues except for open heater and completely blocked. Ductwork going outside that attaches to dryer. Replaced heating element. Also found locked up rollers and frayed drive belt replaced with component kit all idlers rollers and drive belt inspected power cord no thermal issues occurring with power cord any burning issues. Customer may be experiencing. Customer should seek an electrician advising customer to fix the venting system so that dryer can heat properly and blow hot wet air outside properly. no thermal issues. Found with dryer today. No additional issues found no safety concerns. Found with dryer today.; used 1 279838 (ELEMENT), and 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
11/17/2023
Replaced all previously order parts tested operations no additional issues. Found with Dryer. No abnormal noises heard with dryer anymore. Everything is now working properly. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
11/17/2023
"Complaint washing machine when faucet button is pressed spits out a quick burst of water and then the water couple drops washing machine continuously drips water all day all night. Have to turn the faucets off behind washing machine. I found hot water valve is the one that is dripping, nonstop no debris in filter screens found unit is on city municipal water supply. I found cold water from Fossett will spray for half a second a very rapid burst of water out of valve and then no water will come out valve just hums. I am ordering main control and Valves to fix. will have to move other wash machine out of room and install washer machine back for testing as customer has a loaner washing machine installed currently. ; ordrng 1 W11513246 (Control) and 1 W11513255 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU920PFGQ0
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
11/17/2023
Customers complaint is dishwasher will randomly stop mid cycle. Found control panel shorted out and parts NLA.
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Mooresville, North Carolina 28117
Vincent O.
Job Details:
11/17/2023
Installed new control board. Tested and verified proper operation. All functions check ok.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Mooresville, North Carolina 28117
Vincent O.
Job Details:
11/17/2023
Found new harness also has break in it. Will work when wiggling wires to drain pump. Order and replace harness. ; ordrng 1 W11643701 (Harness)
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Fort Mill, South Carolina 29707
Jeff L.
Job Details:
11/17/2023
Replaced parts advised by tech support to replace due to me never actually seeing the unit fail. Unit ran and checked ok advised customer to call if needed.Call complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mooresville, North Carolina 28117
Vincent O.
Job Details:
11/17/2023
Found grinding noises coming from gearcase. Order and replace drive assembly. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam kit) and 1 W10902814 (Washplate)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fort Mill, South Carolina 29707
Jeff L.
Job Details:
11/17/2023
"Hen unit got to rinse it would not advance any further, I found the mixing valve stuck in the closed position not allowing water to come thru at proper rate of PSI.. UNIT RAN AND CHECKED OKCALL COMPLETE; used 1 W11165546 (Water valve) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Fort Mill, South Carolina 29707
Jeff L.
Job Details:
11/17/2023
Found suspension rods allowing the unit to move more than normal they need to be replaced for good repair. Rescheduled for 11-27-23Part#W11400156; ordrng 1 W11400156 (Suspension rods)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS1
Near Matthews, North Carolina 28104
Jeff L.
Job Details:
11/17/2023
Found water dripping out of door where air vent is when door is dropped down to unload dishwasher a good bit of water is just sitting in the air vent. Need to replace air vent and control to make a good repair. Scheduled for 11-28-23 amPart#W11649995Part#W11646927; ordrng 1 W11649995 (Air vent) and 1 W11646927 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
11/17/2023
"Replaced gear case assy, agitator, cam, actuator and belt. Ran recalibration cycle and then ran diagnostic test and completed fine with no issues, no abnormal noises."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Matthews, North Carolina 28104
Jeff L.
Job Details:
11/17/2023
Please see pic ice maker rake Baird again broke out of box. I unboxed the part right in front of the customer they seen damage same time I did. Spoke with Jenn she is gonna make sure next one is not damaged. Will return 11-22-23 pmPart#W11087434; ordrng 1 W11087434 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
11/17/2023
"Tested unit and found washer would not wash unit would sense then agitate then start over, ran diagnostics and found error F7e4 basket reengagement failure checked slider and found slider had fallen apart causing issue. Replaced slider and recalibrated unit ran a wash cycle and unit is now going threw and working to specs ; used 1 W10734521 (Slider) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Cornelius, North Carolina 28031
Vincent O.
Job Details:
11/17/2023
Not a rework. After ice maker replacement unit was making ice. Found fill tube frozen not allowing ice maker to fill. Order and replace fill tube heater and valve. ; ordrng 1 W11482383 (Valve) and 1 W11087201 (Heater)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFN2853AF
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
11/17/2023
"Customer is getting veggies freezing. Has temp set at 35. Explained temp should be set at 37/38. Also is getting ice in fr becoming large chunk, explained evaporation of ice and that it is normal.A little ice build up on air tower, replaced air tower assy and installed new gasket, verified damper motor running as switch position when plugged in. Cs to monitor"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Enfield, Connecticut 06082
Mike K.
Job Details:
11/17/2023
"Unit under 1yr wp warranty per service bench.Complaint of not starting/running properly. No errors in history. Tested in timed and normal and both started properly and unit is heating.Talked with cs on phone (father had let me in)Specific complaint was of time remaining jumped by down some times, clothes not always dry at end of regular cycle. I explained how sensor worked and estimated time on display. Verified moisture sensor operating in factory diagnostics. Unit test fine at this time"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Matthews, North Carolina 28104
Jeff L.
Job Details:
11/17/2023
Replaced UI tested with a cup of cold water for 1 minute unit ran and checked okCall complete
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Stafford, Connecticut 06076
Gary V.
Job Details:
11/17/2023
"Concern is intermittent heating. Inspected and found multiple problems, timer not advancing to off properly, sensor dry shutting off mid cycle and erratic temp fluctuations. Will submit estimate and call with return date.; rqstng P&A on 1 W11230567 (Temp switch) and 1 WPW10476828 (Sensor board) and 1 WPW10642928 (Timer) and 1 WP8318268 (Op tstat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Glastonbury, Connecticut 06073
Jeremy B.
Job Details:
11/17/2023
Not making ic. Ice machine getting 120vac wont cycle. Installed new and all checks ok. ; used 1 W10882923 (ICE MAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw3
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
11/17/2023
"Customer complained unit wont start sometimes, sensing light just blinks. Informed customer of new 2 step start process. If light is blinking hit start again to start unit. No error codes and unit is working as designed. Showed customer. Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Crouse, North Carolina 28033
Ryan S.
Job Details:
11/17/2023
"Customer complained of unit leaking. Found drain line had came loose. Reattached drain line. Ran unit and unit filled and started washing with no leaks. No error codes present.,verified proper operation. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
11/17/2023
"Customer complaint is that oven was not heating properly. Inspected and found ignitor is not working. Screws to burner and threads on burner are stripped. Ordered burner, screws and ignitor. ; ordrng 1 W11174122 (burnr-oven) and 2 WP4159193 (screw)s and 1 W11596211 (Bake ignitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Simsbury, Connecticut 06081
Chuck M.
Job Details:
11/17/2023
"Customer complaint is that washer would not complete cycle. Ran diagnostics and found error codes F7e1 tachometer missing, F2e3 ACU/UI mismatched. Found capacitor faulty. Replaced and tested. Washer checked ok. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Webster, Massachusetts 01570
Angel R.
Job Details:
11/17/2023
Found one wheel on the back right worn out and shavings all over. Replaced wheel from dryer repair kit on TS. Tested ok.; used 1 4392067 ( DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Webster, Massachusetts 01570
Angel R.
Job Details:
11/17/2023
"Ran diagnostics tests on condenser fan, compressor, baffle motor, evap fan. All sounded and tested ok. IM and valve could not be activated during test mode. Called tech line did not recommend replacing any parts. SR#7737572028"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Simsbury, Connecticut 06092
Chuck M.
Job Details:
11/17/2023
Customer complaint is that washer is noisy in spin cycle. Customer has recording. Checked and found balance ring is loose. Ordered basket and wash plate ; ordrng 1 W11178227 (Basket) and 1 W10902814 (washplate)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
11/17/2023
Checked unit found drain pump seized would not turn replaced drain tested unit normal; used 1 W11412291 (Drain pump) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRB04
Near Burlington, Connecticut 06013
Ruben C.
Job Details:
11/17/2023
Cust cancelling service does not want to pay
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
11/17/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11441128 BLOWER MOTOR
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Charlotte, North Carolina 28208
Robert A.
Job Details:
11/17/2023
Cx canceled the appt at the door. I did not diagnose the unit.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL03
Near Charlotte, North Carolina 28208
Robert A.
Job Details:
11/17/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
GE DRYER
Model GTD65GBSJWS
Near Brockton, Massachusetts 02301
Aimee
Job Details:
11/17/2023
Installed new belt switch and pully and first visit beltTested heat and working complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Sharon, Massachusetts 02067
Aimee
Job Details:
11/17/2023
When Cust scheduled stayed had issues with washer Found the bolt to pully threaded off and the can got caught on shield. The cam was damaged Re put on the bolt and pullyFound a bur on the cam replaced one ts and calibrated and tested ; used 1 W10721967 (Cam) from stock
We serviced a
AMANA REFRIGERATOR
Model ARB905HCS
Near Franklin, Massachusetts 02038
Aimee
Job Details:
11/17/2023
Bail arm was out re installed Gave Cust est on new icemaker and bail armCwa on repair
We serviced a
GENERAL ELECTRIC HOME COOKING - E
Model JBS86SP4SS
Near Franklin, Massachusetts 02038
Aimee
Job Details:
11/17/2023
Found power at switch inner burn doesnt work outer does and convection fan is noisy.Cant tell which switch to front right got both; ordrng 1 WB30T10130 (Front right) and 1 WB24T10029 (Switch) and 1 WB24X25013 (Switch) and 1 WB26X26500 (Mtr conv)
We serviced a
KENMORE DISHWASHER
Model 665.13549N412
Near Franklin, Massachusetts 02038
Aimee
Job Details:
11/17/2023
"Lower spray arm is broken and middle and lower not turningUsed clear door to test Needs pump and spray arm; ordrng 1 W10620220 (Wash pump) and 1 W10500354 (Lower spray arm), dspstn on spec-tagged invntry: 1 W11177741 GASKET"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASNWW
Near Worcester, Massachusetts 01604
Aimee
Job Details:
11/17/2023
Found drain pump humming not pumping water out Installed new drain pump and tested ; used 1 WH23X28418 from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Worcester, Massachusetts 01602
Aimee
Job Details:
11/17/2023
Tested heat works fine found lint in dryer and outside vent clogged Restricting the air . Cust will clean
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Worcester, Massachusetts 01610
Angel R.
Job Details:
11/17/2023
"Installed new panel and wire, tested ok."
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Worcester, Massachusetts 01610
Angel R.
Job Details:
11/17/2023
"Unit working properly, vent screen clogged outside. Advised customer to clean out."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Paxton, Massachusetts 01612
Angel R.
Job Details:
11/17/2023
"Installed thermistor, power cycled the unit. Tested ok. Advised customer to keep an eye on unit over the next couple days. RC evap has not frost at all, possible system leak."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Ware, Massachusetts 01082
Chris B.
Job Details:
11/17/2023
Complaint that the unit is leaking water from the back. Did see water leaking while running diagnostics but found water accumulated in the water valve plate. ; rqstng P&A on 1 W11400157 (Water Valve Assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Warren, Massachusetts 01083
Chris B.
Job Details:
11/17/2023
Complaint that the unit is leaking water from the bottom front. Ran diagnostic cycle and no leaks but ran a regular quick cycle with no clothes and tub was over filling at a higher level then normal. Pressure hose is not kinked and its connected to the control board as normal. Seems that is over filling of water which damaged the old suspension. Customer mentioned that the washer did fill up high. Will order control board.; ordrng 1 W11608056 (Control Board)
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ00
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
11/17/2023
Replaced control comp started normally set to factory recomended setting have advised cust to give 48 hours to allow for cycling of unit
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
11/17/2023
"Removed and replaced lint chute, tested, still had a slight noise coming from motor. Disassembled and checked motor, found back spring clamp not positioned properly. Corrected, reassembled, tested. Now operating properly and quietly."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
11/17/2023
"Tested and confirmed issue. Inspected stator, rotor and slider, all look good. Noise coming from gear case. Requesting P&A for gear case, clutch and wash plate.; rqstng P&A on 1 W11393685 (Gear case) and 1 W10752283 (Wash plate) and 1 W10734521 (Clutch) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
11/17/2023
"Checked and found lid strike broken. Replaced strike from t/s. Tested washer, lid locking and washer operating properly.; used 1 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/17/2023
"Customer did not have receipt. Checked entitlement, found actual goods issue date of 5/8/23. Still in first year warranty. Tested washer, found it would not shift to agitate. Replaced shifter from t/s, retested, still will not go to agitate. No signal going to shifter. Inspected wires, no visible signs of broken wires or damage. Ordering control and harness. Checked part availability, control on b/o. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11603810 (Control) and 1 W11652038 (Lower harness), used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Charlotte, North Carolina 28273
Robert A.
Job Details:
11/17/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS2
Near New Hartford, Connecticut 06057
Chuck M.
Job Details:
11/17/2023
Installed console and tested. Dishwasher is working properly. Showed customer it works.
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near Millbury, Massachusetts 01527
Aimee
Job Details:
11/17/2023
"Tested igniter it was cracked and burnt out, replaced with ts igniter And pre heated to 350; used 1 12400035 (Igniter) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Charlotte, North Carolina 28273
Jeff L.
Job Details:
11/17/2023
"Found the unit with a restriction needs a drier filter to make a good repair also install compressor.THE CUSTOMER WAS UPSTAIRS WORKING I CALLED OUT FOR HIM SEVERAL TIMES HE NEVER CAME DOWN. WHEN CUSTOMER CALLS IN PLEASE LET THEM KNOW THEY ARE SCHEDULED FORN11-28-23 AMPart#W107793312xtimeframe; ordrng 1 WPW10143759 (Filter) and 2 2xframe (2xframe)s, dspstn on spec-tagged invntry: 1 876765 TUBING KIT and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Charlotte, North Carolina 28273
Robert A.
Job Details:
11/17/2023
"Cx complaint that the unit is not making ice. I inspected the unit to confirm the complaint. The unit is cooling fine. The IM stalled, I cycled the IM power and it went to the home position. I replaced the IM With one from TS and ran a harvest test, it completed the harvest test with no issues. The unit is working as designed.; used 1 W11546935 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
11/17/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
MAYTAG WASHER
Model MVW6500MBK1
Near Avon, Connecticut 06001
Chuck M.
Job Details:
11/17/2023
Customer complaint is that washer was shaking and unbalanced. Customer was washing a heavy blanket and a dog bed. Explained unbalanced loads and weight distribution. Removed dog bed and did drain and spin cycle. Washer spun and completed cycle.
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Hartford, Connecticut 06106
Chuck M.
Job Details:
11/17/2023
Arrived to install control panel. Wrong part ordered. Ordered control. ; ordrng 1 W11620526 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EWH3
Near Plainville, Connecticut 06062
Ruben C.
Job Details:
11/17/2023
Rechecked unit found found motor is leaking from center spoke with Randy to get discount price on motor and labor ordering motor; ordrng 1 Wpw10605058 (Motor)
We serviced a
WHIRLPOOL WASHER
Model MVW6500MBK0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
11/17/2023
Replaced control latch and drain pump unit does not keep draining now but panel is not working ordering encoder and facia ; ordrng 1 W11627516 (Encoder) and 1 W11561182 (Facia)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Griswold, Connecticut 06351
Amanda R.
Job Details:
11/17/2023
Model number wasnt dispatched correctly
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Norwich, Connecticut 06360
Amanda R.
Job Details:
11/17/2023
Replaced dispenser and attached handle
We serviced a
ADMIRAL REFRIGERATOR
Model HMG211467
Near Enfield, Connecticut 06082
Mike K.
Job Details:
11/17/2023
"Door had fallen off, cs had parts that had come off, too screw of lower hinge had broke in half with remainder in screw hole but was able to get to screw in fairly securely, remounted door and functional. Door gasket is torn and unavailable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBZFL30IGX00
Near Cornelius, North Carolina 28031
Vincent O.
Job Details:
11/17/2023
Installed new seal and ice maker.
We serviced a
WHIRLPOOL OVEN
Model KEMS308SSS04
Near Mount Ulla, North Carolina 28125
Vincent O.
Job Details:
11/17/2023
Found bake element open causing slow heat. Also found broil element worn and not glowing properly. Customer would like to replace both. ; ordrng 1 WPW10207398 (Bake Element) and 1 WP9760774 (Broil)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
11/17/2023
"Customer complained oven not working, surface burners do. Ran bake and ignitor not clicking or getting signal to start. Ordering control board, spark module board and ignitor. Schedule return for 11-27-23 am ; ordrng 1 WP9758079 (Ignitor) and 1 W11159621 (Control) and 1 W11162730 (Spark board)"
We serviced a
WHIRLPOOL WALL OVEN
Model KEBC147KWH06
Near West Springfield, Massachusetts 01089
Roger R.
Job Details:
11/17/2023
Unit off temperature. Will need a new oven sensor. Quoted $99.95 for part and $80 labor rate with coupon PICK UP PART AT OFFICE ; ordrng 1 WPW10131825 (Sensor)
We serviced a
ADMIRAL WALL OVEN
Model WOS51EC7AW01
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/15/2023
"Inspected and found latch assy no longer unlocking, will order and return.; ordrng 1 W10883049 (Latch assy)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Foxborough, Massachusetts 02035
Aimee
Job Details:
11/15/2023
Found a error code for the shifter Found the wash plate tips worn rounded and the Gear-case is stripped and found hub stripped .Also the tub is hanging low needs new suspension rodsWasher in bath room Cust would need to remove door and move washer out of bathrooms Unserviceable where sits took photos; ordrng 1 W11454372 (Gearcase) and 1 W11217817 (Suspension rods) and 1 W10528947 (Hub) and 1 W10919191 (Wash plate) and 1 W10913953 (Shifter)
We serviced a
MAYTAG WASHER
Model MVW7232HWO
Near Plainville, Massachusetts 02762
Aimee
Job Details:
11/15/2023
F3e3 spin restriction by water needs new valve Also worn suspension rodsTested with load of towelsBounced all over place ; ordrng 1 W11400156 (Suspension rods) and 1 W11165546 (Water valve) and 1 W11676811 (Harness)
We serviced a
SAMSUNG RANGE GAS
Model NX58K9500WG/AA
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/15/2023
"Inspected and found bake igniter worn out,replaced and cycled to temp, tested fine now.; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Webster, Massachusetts 01570
Angel R.
Job Details:
11/15/2023
"Basket is loose, will need new washplate, hub and possibly Gearcase. Quoted customer on parts and labor, he decided to buy something new."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Dudley, Massachusetts 01571
Angel R.
Job Details:
11/15/2023
"Control board was not responsive, was able to put unit in diagnostics and calibrate as well as run diagnostics cycle and check for error codes. Found no error codes initially. Found Gearcase is staring to leak a bit and basket has some play to it. advised customer eventually it will need replacing of both Gearcase and hub also washplate. Customer will likely buy new unit based on quote price to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Charlton, Massachusetts 01507
Angel R.
Job Details:
11/15/2023
"Compressor running a lot customer says, found frost ball in right hand side of evap by cap tube. Also found thermistor in wrong spot. Placed thermistor in correct location. Adjusted setting after thawing out ice ball. Checked condenser for dust, vacuumed as much as possible. Advised customer keep an eye on unit, may need sealed system tech.; cstmr sgnd Dsclmr"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Southbridge, Massachusetts 01550
Angel R.
Job Details:
11/15/2023
"Unit was not getting proper voltage, was able to flip the breaker and get machine up and running after testing a few components. Tested ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Pomfret, Connecticut 06259
Amanda R.
Job Details:
11/15/2023
"On well water checked in,etc screens customer has house filter ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"
We serviced a
WHIRLPOOL OVEN
Model MET8800FZ00
Near Killingly, Connecticut 06241
Amanda R.
Job Details:
11/15/2023
Replaced infinite switch tested operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Worcester, Massachusetts 01610
Amanda R.
Job Details:
11/15/2023
Complaint Freezer was freezing ff section was not cooling damper was open when I plugged unit back in evaporator fan running replaced damper temps were maxed out set at recommended
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
11/15/2023
Screen keeps glitching out ending itself water under ui on screen water dripping from door I found vent restriction I found relay motor sticking after cycle had sounded drum keeps spinning. Unit will need ui and control to fix. Customer declined repair is going to replace unit as issue has been occurring for a very long time.
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
11/15/2023
"Retuned to install valve, installed valve and ran service mode to test function all functions including valves working properly , showed customer. verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
11/15/2023
"Pulled refrigerator out, raised as high as possible, attempted to remove and replace line. Not enough room underneath to allow access for repair. Called tech line spoke to Chris. He said that entire freezer door would have to be replaced. Requesting P&A for freezer door. Unit will have to be pulled out. Will require 2 technicians and 2X time. Advised customer that door will ship directly to him and he would need to inspect for damage and call.; rqstng P&A on 1 W10800793 (Freezer door) and 1 2Xtime (2X time)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS08
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
11/15/2023
"Tested and found oven was running slightly below set temp. Calibrated oven, now operating in proper range. Microwave operating properly, no issues."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/15/2023
"Removed and replaced heater. Tested, ran diagnostics cycle. All functions operating properly. Customer had dishwasher removed from under cabinet on arrival.; used 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Huntersville, North Carolina 28078
Vincent O.
Job Details:
11/15/2023
Found customer complaint is rattling noises during operation and unit cuts off before end of cycle and will not restart again until it cools down. Motor overheating and blower rubbing housing. Order and replace motor and blower. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
11/15/2023
Retuned to install icemaker. Installed icemaker and verified proper operation.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
11/15/2023
"Disassembled washer, replaced broken outer tub. Reassembled,ran calibration and tested washer, all functions operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/15/2023
Found approximately 2 inch section of door gasket in top right corner not making complete seal. Used heat gun to form gasket l now making proper contact and seal.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/15/2023
Tested and ran diagnostics. Found F1E2 control error. Would need main control. Quoted customer for repair and saved estimate. Customer says they will likely replace rather than repair.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Granby, Connecticut 06035
Mike K.
Job Details:
11/15/2023
"Unit under 1yr wp warranty per receipt, took photo. Gas dryer, cs says is taking over 1.5 hours to dry a load of towels. Verified unit is igniting and let run for 15+ minutes. Flow is ok at outside vent, cs says they have cleaned every two years, but is a long run.Unit operated fine throughout testing, cycling heating fine and continually.F2e1 error only history, stuck key, usually generated by holding key too long. Cleared history. Unit running properly throughout testing.Suggested possible washer had some unbalanced loads leaving clothes wetter. Does not believe it has happened, but dryer looks to be functioning properly."
We serviced a
WHIRLPOOL RANGE
Model MER8800FZ2
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
11/15/2023
"F6e1 runaway temp error in history. Ran bake cycle testing bake relay, did not fail during preheat, then didnt cycle off for several minutes, ended cycle. Quoted for control/labor. Denied, collected for service call"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Montgomery, Massachusetts 01085
Mike K.
Job Details:
11/15/2023
"F5e1 only error in history, door stuck open. Ran diagnostic cycle and verified operation and heater working, fan working.Display is coming apart, ordering display.Office to contact when part comes in with authorization to schedule return.; rqstng P&A on 1 W11116422 (Control panel)"
We serviced a
MAYTAG OVEN
Model MER5730BAW
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
11/15/2023
"Oven stopped working after had used for heating room when furnace went out for a night, had turned on/off during that time. Verified 240v at terminal.22 ohms on heater. Put into bake and unit heating, preheated fine."
We serviced a
WHIRLPOOL OVEN
Model WFE550S0LZ2
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/15/2023
"Called enroute and left msg. Knocked and rang doorbell with no response on arrival. Office made contact and he is on way.Unit under 1yr wp warranty per service bench.Says unit is too cold, preheats and then they cook on timed cycle, at end 25 degrees cooler then set temp.Set over to 350 and preheated, measured heating cycles.325 - 381, 328 - 382 Explained temps look good, cs wanted to calibrate up 5 degreesProcess not in manual or tech sheet, but hold up/down butting for about 3 seconds and brings up calibration, up down to desired adjustment and hit start. Calibrated up 5 degrees"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
11/15/2023
"Cs complaining of veggies freezing, set for 37 and 0. In test 3 do not see the damper closing, also items in front of vent. Ordering damper motor/gasket, also instructed to leave vent unblocked.This is second time cs has had this issue.; rqstng P&A on 1 WPW10196393 (Damper assy) and 1 WP67006341 (Damper gasket)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near East Hampton, Connecticut 06424
Jeremy B.
Job Details:
11/15/2023
Customers complaint is washer not spinning out properly. Found off balance error codes. Ran self test and all checks ok. Instructed customer in proper load size.