Service History 48

We serviced a

GE WASHER FL

Model GFW655SPV0DS

Near Holden, Massachusetts 01520

Glenn

Job Details: 06/05/2026

Play install the inverter board tested the washer. The main board is just clicking constantly even when the washer is off call Tech Support we isolated each component to try and find out what was causing the malfunction. We determined that it needs a main control board and main wiring harness customer does not want to fix the washer. I spoke with Brian and we discussed that we should give the customer refund all but $139.00 for the diagnosis

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB1

Near West Springfield, Massachusetts 01089

Tito

Job Details: 06/05/2026

"Technical Service Pointer #: W11826488 , arrived i found drain hose internally need to be replaced,I ordered hose ; ordrng 1 W11035296 (Hose)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 06/05/2026

Ran washer due to not spinning out and tub banging when customer would run machine and found unit running and washing normally checked for Errors and found no codes in unit. Advised on evening the loads out to stop the off balance cycles I leveled the tub due to tipped back and hitting so tub is now even and spinning Properly. Recalibrate unit and all operations are now working to specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Marion, Massachusetts 02738

Dan

Job Details: 06/05/2026

"Confirmed customer complaint, F3E1 pressure system fault. Replaced electronic control, calibrated and tested appliance for proper operation. Job is complete."

We serviced a

MAYTAG WASHER TL

Model MVW6200KW2

Near Acushnet, Massachusetts 02743

Dan

Job Details: 06/05/2026

"Replaced water inlet valve assembly control panel and wire harness. Calibrated and tested appliance for proper operation. The washing machine is starting, filling and operating properly. Job is complete."

We serviced a

MAYTAG WASHER TL

Model MTW6200RR1

Near New Bedford, Massachusetts 02745

Dan

Job Details: 06/05/2026

"Found washer unplugged, drain pump continuously running when power supplied to appliance, lid locked and cancelling cycle in the display. Performed factory reset, drain pump stopped running, lid unlocked. Checked pressure hose for kinks and obstructions, found none. Checked drain pump is 20ohm and consistent 120v, checked all wiring connections lower wiring harness. Referred to Service Pointer #W11830747. Completed automatic self test in diagnostics and tested wash cycle, and drain and spin cycle. F9E1 Fault has not been recreated, washing machine is operating properly, no component failures found. Instructed customer on soap usage and balanced loads and Clean Wash cycle every 30 days. Job is complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Dartmouth, Massachusetts 02748

Dan

Job Details: 06/05/2026

"Found F1E2 control software issue. Replaced electronic control, completed diagnostic automatic test. Dishwasher is starting and operating properly. Job is complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFS224SWH0

Near Fall River, Massachusetts 02720

Dan

Job Details: 06/05/2026

"Found the control lock was on. Was able to unlock the control by holding button for 3 seconds on User Interface. Completed a User Inter test, no issues found with User Interface. Completed Automatic self test in diagnostics. No Fault codes. No component failures found. Dishwasher is operating properly at this time. Job is complete."

We serviced a

MATAG WASHER TL

Model LAT9316AAE

Near Suffield, Connecticut 06078

Gary V.

Job Details: 06/05/2026

"Installed new belt kit and cycled, tested fine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/05/2026

"Inspected and found wash pump terminal loose, tightened and adjusted, tested fine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/05/2026

Complaint dishwasher is not washing dishes not operating properly tripping breaker randomly I found wash motor has failed F4 E3 error code F7E1 error code. I replaced wash motor assembly tested operations. Dishwasher is operating properly now no leakage found from dishwasher. Customer is having a leakage issue or had a leakage issue from under the sink resulting in flooring damage and cabinetry damage. Is still actively wet underneath sink. And electrical boxes are wet called safety team file number 23729344 go ahead with sump replacement.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT541SZDW03

Near Kershaw, South Carolina 29067

Jonathan J.

Job Details: 06/05/2026

Complaint refrigerator not cooling freezer is 39 degrees upon arrival fridge is 52 degrees compressor cutting off condenser fan as well not going into defrost even though I set unit to coldest temperature overload clicking off at 1.6 amp draw replaced overload device unit now pulling 1.8 amp draw upon start up dissipating down to .77 amp draw steady and as compressor heats up amp draw rises to .86 amp draw after running for 10 mins steady not going above. Discharge line is hot filter drier warm. About 16 mins in condenser fan and compressor turned off for 3 mins then turned back on after sitting idle for 2 mins unit still set to coldest temperature. No issues with compressor starting up again all connectors are tight. Office to call customer when parts come in. One of the parts is on backorder.; ordrng 1 W11608693 (Thermostat) and 1 W11616408 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHV03

Near Millbury, Massachusetts 01527

Glenn

Job Details: 06/05/2026

"Found out that the fridge does not actually have a defrost issue. It was just frost and ice buildup. It is defrosting now, but the damper is not opening in the fresh food section when I went to remove it it activated and opened order damper control Cell 508-736-7926 customer is home all the time call asap plz (we will have to calculate what we owe. The customer between the part cost difference.) ; ordrng 1 W11087463 (Damper control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Swansea, Massachusetts 02777

Dan

Job Details: 06/05/2026

"Replaced compressor, tested for leaks, charged with 68 grams R600a."

We serviced a

BOSCH DISHWASHER

Model SHE3AR72UC/28

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 06/05/2026

"Came to install parts ordered from previous tech call. Install tab and drain pump. Installed parts, ran tests cycle. Unit filled started wash and drained. Verified proper operation. Cust already paid in full per office notes for previous ticket. Labor not saved so labor on this ticket not acurate."

We serviced a

WHIRLPOOL RANGE

Model WFES5030RS0

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 06/05/2026

"Whirlpool sent customers part to be installed. Installed part. Took pictures of part and box . Installed part. Took pictures.(called Randy he said if Whirlpool sent it , just install it. ) part number W11730050."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Westfield, Massachusetts 01085

Tito

Job Details: 06/05/2026

"When I arrived, I found that the evaporator was not filling properly, In my tests, I found that there were issues with the compressor and the evaporator. Parts were ordered.; ordrng 1 W11580057 (Compresor) and 1 W10609393 (Condenser) and 1 W11578004 (Evaporator) and 1 W11661102 (Tube) and 1 W11578570 (Lockring) and 1 W11506624 (Lockring) and 1 W11504450 (Lockring) and 1 W11506619 (Lockring)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC236SPS02

Near North Smithfield, Rhode Island 02896

Lee

Job Details: 06/05/2026

Installed new icemaker tested okay

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Worcester, Massachusetts 01602

Lee

Job Details: 06/05/2026

"Customer states her ice pops took 5 days to freeze when first getting unit, found proper temps, airflow, and frost pattern at this time, explained to customer how to adjust temperatures. Unit is still under I&I period."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Charlotte, North Carolina 28270

Jacob

Job Details: 06/05/2026

"Complaint:out of balance.Inspected motor,tub,shocks and cabinet.Ran and tested unit.Found shock dislodged and reset.Calibration performed.Unit functioning as desiged"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706EBS05

Near Heath Springs, South Carolina 29058

Jonathan J.

Job Details: 06/05/2026

Complaint unit was working fine and then customer noticed as the day progressed started getting warmer and warmer and warmer until that evening. The fresh food temperature was 47?. Unit is leaking from one of the evaporators ordering both evaporators.; ordrng 1 W11598434 (Evap freezer) and 1 W11578026 (Fresh food evap)

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Warren, Massachusetts 01083

Chris B.

Job Details: 06/05/2026

Complaint that the dryer tripped the breaker twice and the top panel was hot to the touch. Verified wire harness for any failed lines or failed control or motor. No issues found. Ran the dryer to see if breaker trips again and unit running normal.customer will have the breaker verified. Unit working normal. Collected trip fee. CC.

We serviced a

JENNAIR MW/WALL OVEN COM

Model JMW2427DS01

Near Charlotte, North Carolina 28226

Jacob

Job Details: 06/05/2026

Replaced u/I console.Set up completion successful.Unit functioning as desiged

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW1

Near Charlotte, North Carolina 28277

Jacob

Job Details: 06/05/2026

Complaint loud.Found shifter housing not seated correctly.Reset.Unit now functioning as desiged

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Waxhaw, North Carolina 28173

Jacob

Job Details: 06/05/2026

Replacd freezer u/i with upgraded software related to ice production.

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOEC3030LS01

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 06/05/2026

Trim at bottom of microwave door not set correctly.New outer glass needed.Home is currently under construction and vacant ; ordrng 1 W11653658 (Glass)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5020SW0

Near Rochester, Massachusetts 02770

Dan

Job Details: 06/05/2026

"Found F9E1 fault, checked lower wire harness, drain pump 20ohms, checked drain pump for obstruction and drain hose. Checked pressure hose, no obstruction or air leaks found. Tested appliance in diagnostics self test, drain pump runs when wash tub is empty, faults F9E1? Pressure sensor is not changing. Ordering an electronic control due to faulty transducer. ; ordrng 1 W11742939 (Electronic control)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5015LW0

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 06/05/2026

Complaint that the washer keeps bringing up the error code F7E1 Tachometer Missing. Upon arrival found same code and cleared it out. Ran diagnostic cycle and unit ran through properly. Verified shifter J6-2 to J6-6 and got a reading of 2.47 ohms within proper range. Found no issues with the wiring. Found control faulty at times. Quoted for parts and labor. Customer will call Whirlpool about the control board issue.

We serviced a

MAYTAG WASHER TL

Model MVW6200KW5

Near Monson, Massachusetts 01057

Chris B.

Job Details: 06/05/2026

Upon arrival during the replacing of the hinges the top glass separated from the frame on the left side but right side is ok causing lid lock not fully engaged with the sensor to read lid lock closed. Will order glass lid and panel top. ; ordrng 1 W11413336 (Glass Lid) and 1 W11423769 (Top White)

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJBL0

Near Somers, Connecticut 06071

Gary V.

Job Details: 06/03/2026

"Inspected and found hinge cables broken, replaced with new hinge cable kit and tested fine."

We serviced a

IKEA DISHWASHER

Model IDT870SAGX0

Near Millbury, Massachusetts 01527

Glenn

Job Details: 06/03/2026

Dishwasher not heating replaced control and heater tested all ok heater amp draw 6.75

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Chicopee, Massachusetts 01013

Chris B.

Job Details: 06/03/2026

Complaint that the dishwasher has a error code F9E1 and F9E2. Customer mentioned that they cleared out the filter themselves but are worried about what the error code is. Ran a diagnostic cycle and all running normal. Verified the drain pump is not clogged and draining correctly. Cleared out error code to see if it comes back and all normal. Ran the diagnostic again no error code. Mentioned to the customer after every cycle clean out the filter screen. No issues found. Collected trip fee.

We serviced a

KITCHENAID RANGE

Model KFDC506JSS00

Near Charlotte, North Carolina 28211

Jacob

Job Details: 06/03/2026

Complaint:oven will not work.Start button illuminated at all times.Found unit in Sabath mode.Instructed cx on Sabath mode operation.Advised cx that the two year old button loving fingers present within home was likely cause.

We serviced a

WHIRLPOOL WASHER FL

Model WFW5620HW2

Near East Providence, Rhode Island 02915

Lee

Job Details: 06/03/2026

"Customer states unit is loud during spin and doesnt fully spin clothes out, confirmed issue noise is coming from bearing need to replace tub assembly need two men.Customer will check for damage and call when it arrives.; ordrng 1 W11460604 (Tub assembly)"

We serviced a

WHIRLPOOL OVEN

Model WOC95EC0AS03

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 06/03/2026

Found voltage to door switch no voltage out of door switch to relay on control which powers the inverter board order switch harness keeping other parts on the ticket just in case theyre needed ; ordrng 1 W11033422 (Door switch assembly)

We serviced a

MAYTAG WASHER TL

Model MTW4205SW0

Near South Hadley, Massachusetts 01075

Chris B.

Job Details: 06/03/2026

Complaint that the washer makes a loud screeching noise. Found cam grinding on the shield due to transmission failure. Will order parts for return visit. Unit under warranty. ; ordrng 1 W10721967 (Cam) and 1 W11795538 (Gear Case) and 1 W11778479 (Shield) and 1 2xFrameJob (2x Frame Job)

We serviced a

GE WASHER FL

Model GFW650SSN4WW

Near West Springfield, Massachusetts 01089

Tito

Job Details: 06/03/2026

"Upon arrival, when verifying the model, serial number, and brand, I noticed that it was not the same as the one we had in the system. The washer was a Ge not a whirlpool"

We serviced a

AMANA RANGE

Model ACR4303MFW8

Near West Springfield, Massachusetts 01089

Tito

Job Details: 06/03/2026

"SR#23734492 When I arrived, I called Whirlpool technical support. Temperature tests were done; the temperatures were appropriate, both high and low, with no abnormality in the equipments operation. Whirlpool indicated that these temperatures will indeed be found in those areas because it is normal. The customer was informed, and the equipment is in good condition and working well."

We serviced a

GE RANGE

Model C2S985SET9SS

Near West Springfield, Massachusetts 01089

Tito

Job Details: 06/03/2026

"Arrived I found RF burner failed,quoted,cx paid, I ordered burner and tube ; ordrng 1 WB28K10785 (RANGE TOP BURNER ASSEMBLY) and 1 WB28K10698 (Tube)"

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT311FFFH01

Near Cranston, Rhode Island 02910

Lee

Job Details: 06/03/2026

"Found condenser fan motor not fully secured, tightened screw proper operation."

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSC703HPS01

Near Matthews, North Carolina 28105

Jacob

Job Details: 06/03/2026

Complaint:fridge not cooling fully.Found evaporator fan failure.Defrost heater connector has significant corrosion due to moisture infiltration.Replacing fan and heater.; ordrng 1 W11504913 (Fanscr) and 1 W10857624 (Heater)

We serviced a

WHIRLPOOL VMW COMMERCIAL

Model CAE2745FQ2

Near Providence, Rhode Island 02908

Lee

Job Details: 06/03/2026

"Installed control, ran calibration tested properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 06/03/2026

Complaint not cooling either zone door gasket is torn. compressor going hum followed by a click every 5 mins or so I Replaced start device from compressor kit amp draw of compressor is 1.45 amp draw upon start and 1.09- 0.91 amp draw running. Left compressor with customer. Amp draw is climbing higher the longer the compressor runs. Ordering start device and gasket as well. ; ordrng 1 W10830055 (Gasket) and 1 WPW10350564 (Capacitor) and 1 W11524472 (Start device)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED5FHEXSS02

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 06/03/2026

Found per technical service pointer W10403998March 2011 no cool condition adc must be replaced as well as tsb 8178769February 2009 compressor running at 1.75 amp draw and has been making ice fine ever since customer set thermostat to max cooling temp all zones. Whirlpool case number file number 23735040 whirlpool case number file number used start device from compressor kit need to order adc and thermostat per manufacturer. ; ordrng 1 WP2315562 (Thermostat) and 1 WPW10366605 (Control adc)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBBR306ESS01

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 06/03/2026

Complaint not cooling still power outage is still displaying on console along with over temp light chiming now since last visit yesterday I found evaporator is barely producing a frost pattern at all. I found freezer evaporator is not producing a frost pattern at all. I found unit definitely is leaking. I highly suspect from fresh fruit evaporator core as it is covered in corrosion. Im unable to find any UV die from any location even underneath from drip pan. Ordering sealed system components.; ordrng 1 W11553229 (Evaporator) and 1 W10545670 (Valve) and 1 WPW10143759 (Drier) and 1 W10832994 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED5CHQXKQ04

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 06/03/2026

"Complaint unit making abnormal noise last the entire time the refrigerator is running. I found noise is vibrational noise caused by condenser coil, vibrating against bottom of refrigerator liner adjusted coil tested operations while adjusting no additional noises. Customer stated he could also press on the door outside of the door and the noise would go away every time. No additional issues reported no cooling issues found everything working fine as of right now"

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 06/03/2026

"Complaints F2 E1 chimes all the time not functional had to turn it off at the breaker still no change one power back on leaving unit powered off I checked connectors terminals adhesive. Everything appears to be fine. Left-hand side is the side that has failed completely ordering touch module glass Technical Service Pointer #: W11803872 Rev C Action Required: MandatoryRelease Date: February, 2026. Use Authorization # JECJZ1APL1 ; ordrng 1 W11735112 (Touch module) and 2 W11797578 (Kit)s"

We serviced a

JENNAIR REFRIGERATOR FDB

Model JF36NXFXDE01

Near Westfield, Massachusetts 01085

Tito

Job Details: 06/03/2026

"Arrived I found cap filter broken, quoted, I installed new cap tested ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPS324SPS0

Near Providence, Rhode Island 02909

Lee

Job Details: 06/03/2026

"Customer states unit does not drain, confirmed issue found drain hose linked behind machine, corrected and tested properly. Unit is still within i&i period."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 06/03/2026

"Replaced all previously ordered parts, tested operations, touchscreen, visibly brighter and its no longer touching buttons by itself. No leakage is occurring everything working."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/03/2026

complaint dryer is no longer heating. Takes forever to dry. I found heating element has failed. Replaced heating element tested operations. Dryer is now heating perfectly fine. Also found venting restriction. dryer is now working as designed.; used 1 279838 (ELEMENT) from stock

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH31017HZ11

Near Cumberland, Rhode Island 02864

Lee

Job Details: 06/03/2026

"Installed diode transformer and magnetron, tested properly"

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 06/03/2026

"Tested dryer and found unit would not power up no display, opened door and found light on in drum tried to run a reset and nothing would happen. Tested voltage to terminal block and 240v is present 120v on each leg, checked led status lights on controls and found main cntrl blinking not recognizing console removed console and found only one led lit up console is faulty will need to replace. Will order new console and use main cntrl on return visit advised customer part was out of stock and once in we would call for return visit ; ordrng 1 W11752175 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Plymouth, Massachusetts 02360

Dan

Job Details: 06/03/2026

"Replaced the electronic control. F9E1 long drain fault is no longer occurring and water now fills in to the dishwasher, wash motor is getting proper voltage and 32 ohms. During wash cycle getting the F7E1 fault. The pump and motor needs to be replaced, wash motor faulty. ; ordrng 1 W11460945 (Pump and motor)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ00

Near Agawam, Massachusetts 01030

Tito

Job Details: 06/03/2026

"Arrived I found damper control making noise, I installed new control tested ok"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF28K9380SGAA

Near Agawam, Massachusetts 01001

Tito

Job Details: 06/03/2026

"Arrived I installed new assembly cover ,tested ok"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS07

Near Springfield, Massachusetts 01109

Tito

Job Details: 06/03/2026

"When I arrived and did my tests, I noticed that it was low on refrigerant. I added some ,and I checked for leaks; there were no kinds of leaks. When I opened the evaporator, I noticed that now it was filling the evaporator correctly."

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 06/03/2026

"Ran dryer due to customer getting a buzzing noise when unit would be almost done and found noise coming from back of machine, ran diagnostics and cycled unit on finding noise coming from valve. Advised customer on leaving the wrinkle and steam settings on will activate valve making noise due to not water hooked up advised to shut off settings for valve each time tuning the unit this will stop the valve from making noise. Let unit run threw a dry cycle and all operations are now working to specs"

We serviced a

MAYTAG FREEZER

Model MZF34X16DW01

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 06/03/2026

"Tested unit and found freezer not freezing items found rear evaporator cover frozen over with ice. Removed cover and found unit not defrosting placed unit into a diagnostic cycle and step 3 finding heating is coming on and defrosting, tested thermistor and found bad. Replaced thermistor and compressor defrosted all ice and unit is now cooling and operating to specs advised to give unit 24-48 hrs so temps can regulate ; used 1 W10902214 (Thermistor) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 06/03/2026

Cleared 2-1 5-2 5-1 4-3 codes b4 replacing all parts I replaced all previously ordered parts tested operations. Everything is now working properly as designed no leakage is occurring at this time. Performed a diagnostics cycle. The heater is working perfectly fine as well

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Worcester, Massachusetts 01604

Glenn

Job Details: 06/03/2026

Found pressure switch failure Replaced control per SCode S153EB tested all ok

We serviced a

WHIRLPOOL RANGE

Model WFES5030RS0

Near Worcester, Massachusetts 01610

Glenn

Job Details: 06/03/2026

Part was damage in box see pic. Will have to call customer when part arrives ; ordrng 1 W11730050 (Bull nose)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4300SW0

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 06/03/2026

Complaint:leaking water.Inspection all fill hoses and drain lines.No signs of leakage or moisture.Tested unit.No errors presented.Filled and inspected unit agitating and then spin/drain.No leaking detected.Advised cx an unbalanced load may allow minor splash over tub rim in random circumstances.Unit functioning as desiged.

We serviced a

MAYTAG WASHER TL

Model MTW4205SW0

Near Cumberland, Rhode Island 02864

Lee

Job Details: 06/03/2026

"Customer states unit takes long time to fill, confirmed issue found faulty valve, replaced valve tested okay."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Cumberland, Rhode Island 02864

Lee

Job Details: 06/03/2026

"Customer states unit has no response when pushing start, confirmed issue found 120 volts at control , control is defective, replaced, ran calibration and diagnostics cycle."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 06/03/2026

Replaced all parts and ran diagnostic cycle found no leaks and unit running normal touch panel responding properly.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRSF5536RZ00

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 06/03/2026

Complaint that the refrigerator temperature was off a few times measuring warmer. Ran diagnostic tests. No error codes and found no issues with the cooling. Damper and thermistors working normal. Did a hard reset for the control board and unit running normal. No issues found. Mentioned to the customer to keep an eye out on the cooling for the next few weeks.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBM06

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 06/03/2026

"Tested unit and found freezer building frost in front at light switch causing no light and door to not close, found door not sealing properly on the top causing warm air to get in and build frost. Melted all ice and adjusted door to seal heated door gasket and added silicone around cabinet to stop any air from getting in. Checked all cooling operations and unit is now working to manufacture specs ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS27ILSS01

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/03/2026

"Cleared drain tube, Installed new water filter, ice maker and valve, cycled and filled with water, please allow 24-48 hours for ice production. Additional part, motor for ice dispenser is no longer available and informed customer."

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW2

Near Brockton, Massachusetts 02301

Aimee

Job Details: 06/03/2026

"Installed harness and new control found the ui didnt work only power ran a ui test only left side control worked , re installed old acu the ui is working had a bad control acu . No diagnostics; ordrng 1 W11772562 (Acu)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Hampden, Massachusetts 01036

Chris B.

Job Details: 06/03/2026

"Complaint that the washer is not starting any cycle and wont stop running the drain pump. Found error codes F3E1, F1E1, F5E3, F2E1. Found pressure switch fault. Falls under the S. Code S153EB."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ05

Near Spencer, Massachusetts 01562

Glenn

Job Details: 06/03/2026

Ice maker in the freezer is leaking into ice bin. Order part; ordrng 1 W11771819 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT112CZJZ01

Near Leicester, Massachusetts 01611

Glenn

Job Details: 06/03/2026

"Water, freezing and fresh food section place control board and harness. Also had to steam freezer drain as it was frozen over tested all OK"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 06/03/2026

Replaced shorted capacitor invoice number 73980650. tested all OK.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW3

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 06/03/2026

"Installed new drain pump, harness and control ran unit threw a calibration cycle then a wash finding unit is now competing cycles and working to manufacture specs"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25QDWH00

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 06/03/2026

Fill valve is leaking need to order part. Per Randy will call customer when part arrives send Glenn if possible ; ordrng 1 4318046 (Valve)

We serviced a

GE DRYER

Model GUD27ESSM1WW

Near Brockton, Massachusetts 02302

Aimee

Job Details: 06/03/2026

Installed new bearing and glides with top bearing Bearing ; ordrng 1 WE3M33 (Bearing)

We serviced a

MAYTAG DRYER

Model MGD6630HW3

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 06/03/2026

"Gas valve complete was replaced last week and Cust said didnt light confirmed no light after first load finished Tested the igniter open , replaced with one had on the truckTested dryer is heating now.; used 1 279311 (IGNITOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Kingston, Massachusetts 02364

Aimee

Job Details: 06/03/2026

Whirlpool sent wrong mod3l is in Warrenty l Found leaking from the water dispenser Needs new dual valve; ordrng 1 W11758894 (Water valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ2

Near Duxbury, Massachusetts 02332

Aimee

Job Details: 06/03/2026

In Warrenty Found Cust complaint leaking cornersNo error codes Checked water valve made sure tight and gasket door is fine Let run found needed raise right leg Also a lot of foam in dishwasher advises to use finish

We serviced a

MAYTAG DRYER

Model MDE9316AYW

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 06/03/2026

"Ran dryer and found wile tumbling unit would make a loud thumping and grinding noise, removed drum to check rollers and found both rollers rubber had come off idler ceasing on the shaft and the tumblers worn almost metal to metal. Unit is going to need new rollers, belt, idler, idler arm and tumbler kit, parts tentative p/a ; rqstng P&A on 2 12001541 (Roller)s and 2 306508 (Tumbler bearing kit)s and 1 WP6-3700340 (Idler pulley), ordrng 1 WP33002535 (Belt), rqstng P&A on 1 WP6-3705180 (Idler arm)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Plymouth, Massachusetts 02360

Dan

Job Details: 06/03/2026

"Found F8E4 float switch open. Water that leaked had activated the float switch. Found water leaking directly from water inlet valve assembly at solenoid/body interface. Leak originates from valve housing, not external water supply connection. Replaced water inlet valve with part from truck stock part# W11434044. Cleared fault, ran diagnostics self test, checked for water leaks. Dishwasher is operating properly. Job is complete.; used 1 W11434044 (VALVE-INLT) from stock"

We serviced a

JENNAIR M/W OTR

Model JMC2430IL02

Near Plymouth, Massachusetts 02360

Dan

Job Details: 06/03/2026

Confirmed customer complaint of F2E1 shorted/stuck key. Replaced the console. Tested microwave for proper heating and operation. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX7421TZ00

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 06/03/2026

Concern no operation at all. Inspected and found (main harness) molex connection in compressor compartment loose and tightened and added dielectric grease to contacts inside molex connection and powered back on and unit started running and cooling again. All other functions test fine.

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 06/03/2026

"Inspected and found water leak from dispenser seal, replaced with new dispenser and cycled, tested fine.; used 1 W11412300 (DISPENSER) from stock"

We serviced a

JENN AIR RANGE

Model n/a

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 06/03/2026

Complaint:oven dead.No power.Unit has correct voltage from home reading 246v.Found appliance mngr.board failure.Burnt.New on order.; ordrng 1 W11335270 (APL.MNGR.)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Charlotte, North Carolina 28227

Jacob

Job Details: 06/03/2026

Tested and ran dish washer.No leaks detected.

We serviced a

WHIRLPOOL RANGE

Model WFG361LVS3

Near Charlotte, North Carolina 28227

Jacob

Job Details: 06/03/2026

Burner cap/orifice screws coroded and heads broken off.New holder orf needed.; ordrng 1 WPW10216419 (Spark elctrd) and 1 WPW10201349 (Holdr orfc)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4105SW0

Near Charlotte, North Carolina 28215

Jacob

Job Details: 06/03/2026

"Complaint;very loud noise when washer tries to agitate.Verified very loud scary noise.,Found shifter cap/holder dislocated.Reset/seated holder/cap/outer shifter housing and tested unit."

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Duxbury, Massachusetts 02332

Aimee

Job Details: 06/03/2026

Cust stated wasnt spinning cloth are wet at end Found the Acuator not shifting was clicking and not shifting.Replaced the shifter and ran dianostics .And ran some towels with a bath robe wet and spun complete; used 1 W10913953 (Acuator) from stock

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ3

Near Middleborough, Massachusetts 02346

Dan

Job Details: 06/03/2026

"Found the washing machine fills with water, than motor does not operate,motor windings 4.5 ohms, not receiving voltage. Control will go through the wash and than drain, no spin operation which is reason for clothes being wet at end of cycle. Checked all wiring connections at control and components. ; ordrng 1 W11831578 (Electronic control) and 1 W11744742 (Wire harness)"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRFF577KPS02

Near Smithfield, Rhode Island 02917

Lee

Job Details: 06/03/2026

Installed evap fan assembly tested okay.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 06/03/2026

Installed new control and recalibrated unit ran a regular wash cycle and all operations are now working and unit is completing the cycle

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Charlotte, North Carolina 28213

Jacob

Job Details: 06/03/2026

Replaced thermostat.Testd.Unit now heating and functioning as designed

We serviced a

WHIRLPOOL WASHER TL

Model WTW4300SW0

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 06/03/2026

We serviced a

WHIRLPOOL WASHER TL

Model WTW57ESVW1

Near Southampton, Massachusetts 01073

Tito

Job Details: 06/03/2026

"Arrived I found water level control failed,part is NLA"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Plymouth, Massachusetts 02360

Dan

Job Details: 06/03/2026

We serviced a

WHIRLPOOL M/M/W OTR

Model WMH31017HS12

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 06/02/2026

"Complaint heard aloud, popping noise like a fuse, blowing, followed by a burning smell, followed by smoke and then no heat condition occurred. I found diode had failed causing all of customers complaints to occur. I replaced diode tested operation Unit is now heating perfectly fine with no further issues found.; used 1 W11256462 (DIODE UNIV) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW6200KW3

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 06/02/2026

"Part Invoice not in list #66301628. Inspected and found broken lid lock, replaced and cycled, tested fine.; used 1 W11700916 (DOOR LOCK) from stock"

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 06/02/2026

"Inspected and AE fault and water in overflow pan, cleared water and cycled, unit now working again. Didnt see any leaking from any components. All functions test fine. Possibly wrong detergent used causing over sudsing."

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