We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 01/22/2025
Replaced all previously ordered parts tested operations of new icemaker icemaker cycled fine no leaks advised customer not to put food and lower icemaker bin area or damage to icemaker can occur again compartment is only for ice. All lights are now working fine both top and bottom.
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near McConnells, SC 29726
Mitch H.
Job Details: 01/22/2025
"Checked and tested oven. Found both bake and broil elements operating properly. No issues with control and no error codes. Using probe on my meter, set oven to bake at 350, elements working and oven heating properly. Temperatures on display and on meter are within 15 degrees of each other when oven signals ready. Meter picking up residual heat. Oven operating as designed."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near York, SC 29745
Mitch H.
Job Details: 01/22/2025
Checked and found door switch broken. Did not have one in t/s. Checked part availability and scheduled return for 1/29 AM ; ordrng 1 WP3406107 (Door switch)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near York, SC 29745
Mitch H.
Job Details: 01/22/2025
"Checked and found strike broken. Replaced strike, lid locking and washer operating properly.; used 1 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near York, SC 29745
Mitch H.
Job Details: 01/22/2025
Agitator bolt had come loose and backed out. Ensured bolt was tight and secured. Ran diagnostics and tested. No errors and washer operating properly
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Southington, CT 06489
Andre
Job Details: 01/22/2025
Ck unit upon arrival and install parts and cycle unit on and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Plainville, CT 06062
Andre
Job Details: 01/22/2025
Ck unit upon arrival and found no tension in door. Pull unit out and found left door hinge spring slides off. Inspect for any damage and reinstall door now open and close to manufacturers specs
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Southington, CT 06489
Andre
Job Details: 01/22/2025
Ck unit upon arrival with help from JR remove all components from old door to install on new door. Auger motor is needed for repair customer is unable to locate auger motor that was left at the home. Im not sure if the P&L covered the motor or customer is responsible for payment for the motor customer was notify and under stand if she had to pay. If so whats the quote or is the motor under the P&L; ordrng 1 W10271509 (Auger motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Berlin, CT 06037
Andre
Job Details: 01/22/2025
Ck unit upon arrival and remove all shelf and components to install fresh food evaporator with freezer evaporator with compressor and filter drier pressurize system with nitrogen and vacuum system and charge unit and instruct customer 24hr for proper cooling
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Unionville, NC 28110
Jonathan J.
Job Details: 01/22/2025
"Complaint rack is falling. Pulling gasket out. Replaced gasket found adjuster was broken. Replaced adjuster tested operation. No further issues found no leaking occurring. All operations are working as intended.; used 1 W10712395 (ADJUSTER), and 1 W11483553 (GASKET) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Monroe, NC 28112
Jonathan J.
Job Details: 01/22/2025
Complaint not making ice. Sounds like a car is trying to start for about a minute every 45 minutes not cooling and top zone cooling just fine in freezer intermittently unit will make ice most of the time it never makes ice I found upon arrival fuel tube was frozen over. I found damper control has failed. I found speaker on user interface is intermittently working Works for a split second and then phases out I found unit keeps getting a P0 error code whenever freezer fan is actuated. Ordering parts office to call customer when all parts come in for rescheduled date. ; ordrng 1 W11578030 (Motor) and 1 W11636543 (Ui) and 1 W11482383 (Valve) and 1 W11087201 (Heater) and 1 WPW10479155 (Damper) and 1 W11658802 (Ice maker) and 1 W11224256 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, SC 29745
Mitch H.
Job Details: 01/22/2025
"Tested and found sump not starting. Entered diagnostics, found F4E3 pump error. Ordering sump assembly. Checked part availability and scheduled return for 1/29 PM ; ordrng 1 W11613479 (Sump assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Denver, NC 28037
Ryan S.
Job Details: 01/22/2025
"Customer complained of sputtering noise. Ran unit. Found noise coming from pump, replaced sump w/ drain pump . Ran unit noises out of ordinary. Verified proper operation ."
We serviced a
JENN-AIR RANGE
Model JDRP430HL01
Near Lincolnton, NC 28092
Ryan S.
Job Details: 01/22/2025
"Customer complained front left burner not igniting, tried to align and clean out orifices. Got to light once but spark not acting properly. Ordering igniter and flame spreader. Informed customer office will call to schedule return call. ; ordrng 1 W11573760 (Igniter fL) and 1 W11319683 (Burner spreader FL)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Lancaster, SC 29720
Jonathan J.
Job Details: 01/22/2025
"Complaint grinding popping noise during agitation cycle unit not filling since day one with more than a gallon or two of water never getting clothing, wet even the bottom ones are still dry soap still in dispenser sometimes due to amount of water that washing machine is pouring into machine. I checked customers water pressure. Water pressure is perfect. No issues with water pressure. I am ordering a gear case for popping noise as gear has dropped down clutch slider, spanner agitator water valve control, and user interface. Office to call customer when parts come in. customer knows that washing machine must be accessible upon return visit.; ordrng 1 W11260238 (Rotor) and 1 W10734521 (Clutch) and 1 W11449841 (Gearcase) and 1 W11478526 (Ui) and 1 W11614514 (Control) and 1 W11550891 (Agitator) and 1 W11551646 (Spanner nut) and 1 W11614515 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Tega Cay, SC 29708
Caleb
Job Details: 01/22/2025
"Tightened screws on handles, unit checks fine. Customer stated that the installers were in a hurry"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Jorden
Job Details: 01/22/2025
"Arrived and found unit stacked, turned on and started spin cycle but before anything happened the F20 (heater circuit failure) occurred. Ordering CCU & heater components. ; rqstng P&A on 1 W11616492 (CCU) and 1 W11676452 (NTC sensor) and 1 W10847365 (heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Lincolnton, NC 28092
Ryan S.
Job Details: 01/22/2025
"Customer complained unit not spinning. Found long fill error and shifter error. Found actuator arm broken, replaced actuator, unit now spinning and agitating. Also found sediment in water filter. Explained to customer how to clean filter, and issue isnt covered under warranty. If water slows down clean filter. Ran quick wash unit filled and started washing. Verified proper operation. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC400VW1
Near Rock Hill, SC 29732
Mitch H.
Job Details: 01/22/2025
Checked and found new basket drive damaged and missing a piece out of box. Could not complete repair. Reordering basket drive. Advised customer that office will call to reschedule when part arrives. Left other parts with customer.; ordrng 1 W10820043 (Basket drive)
We serviced a
WHIRLPOOL ICEMAKER
Model Kuix335hps01
Near Clover, SC 29710
Mitch H.
Job Details: 01/22/2025
"Tested and ran diagnostics. No stored error codes. Tested components, found recirculating pump not working correctly. Quoted customer for repair and saved estimate. Customer is going to think about it and let us know. Collected for service call on cc."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Meriden, CT 06451
Jimmy R.
Job Details: 01/22/2025
"Checked ice maker and found water dripping and ice mold over full, checked errors and found E5 ice maker thermistor bad, temp satisfied. Noticed water over flowing in ice maker mold checked water fill and found valve not holding dripping and over filling ice maker. Unit will need new valve and ice maker will order and return, all parts tentative p/a ; ordrng 1 W11658802 (Ice maker) and 1 W11579561 (Valve triple)"
We serviced a
KITCHENAID WALL OVEN
Model KOED530PSS00
Near Rock Hill, SC 29732
Caleb
Job Details: 01/22/2025
"Techline SR#7740788714, Safety SR#7740685711. Bake element defective, documented with Techline, replaced bake element, unable to test due to unit uninstalled and disconnected to power."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Norfolk, MA 02056
Aimee Z.
Job Details: 01/22/2025
"Found f6e3 communication error can get into diagnostics Found needs ui, and the ui wont go into cycle; ordrng 1 W11325572 (Ui)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Worcester, MA 01602
Chris B.
Job Details: 01/22/2025
Replaced part and ran a diagnostic cycle 3 times and all working normal.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manchester, CT 06040
Gary V.
Job Details: 01/22/2025
"Inspected and found terminal at heater coil loose, not inserted properly, adjusted and tightened, cycled and tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Manchester, CT 06040
Gary V.
Job Details: 01/22/2025
"Installed parts listed and cycled thru auto test, tested fine now.; used 1 W11700916 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500ESS00
Near South Windsor, CT 06074
Gary V.
Job Details: 01/22/2025
Concern is that oven cavity light comes on and off randomly and the self clean latch doesnt lock for self clean sometimes. Inspected and found self clean light and door latch not functioning properly. Seems loose. Will submit estimate and call for return date.; ordrng 1 W10883049 (Door latch)
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFW1
Near South Windsor, CT 06074
Gary V.
Job Details: 01/22/2025
"Installed new main acu and water valve, cycled thru auto test and all functions test fine at this time."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Auburn, MA 01501
Chris B.
Job Details: 01/22/2025
"Complaint that the washer is not starting any cycle. Found error codes F5E3 lid lock fault F7E5 shifter fault and F7E7. Replaced actuator and hub and ran 4 diagnostic cycles and unit working normal. ; used 1 W10913953 (ACTUATOR), and 1 W10528947 (HUB) from stock"
We serviced a
LG DRYER
Model DLE3400W
Near Spencer, MA 01562
Glenn
Job Details: 01/22/2025
Installed parts tested all ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV03
Near Millbury, MA 01527
Glenn
Job Details: 01/22/2025
"Found fill tube not mounted properly, causing the icemaker water during fill to leak behind the icemaker. Inserted filled to properly tested all OK."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Sutton, MA 01590
Glenn
Job Details: 01/22/2025
Complaint not drying dishes found wire off on the high limit thermostat which goes to the heater. Attached wire tested all OK. Customer instruction wire mustve been knocked off when dishwasher was installed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Burlington, CT 06013
Andre
Job Details: 01/22/2025
Ck unit upon arrival and remove all old parts and install new parts order by previous technician and calibrate unit and unit is now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF505ESS01
Near Thomaston, CT 06787
Andre
Job Details: 01/22/2025
Ck unit upon arrival and found fresh food compartment frozen over. Fresh food section has a foam insulation behind panel unable to remove without damaging without replacement. Order parts for replacement with new design user interface that has extended run time on fan motor to help prevent excessive ice build ; ordrng 1 W11098695 (Fan assembly) and 1 W11509096 (Panel ui) and 1 W10316760 (Thermistor) and 1 W11409190 (Tube drain)
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Easthampton, MA 01027
Mike K.
Job Details: 01/22/2025
"Replaced control, ran diagnostic cycle fine. Cs to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Chicopee, MA 01013
Mike K.
Job Details: 01/22/2025
"Unit is under 1yr wp warranty per service bench. Fae4, F1e1. Diverter cannot find location. Acu failure.Completed diagnostic cycle fine. Ordering sump assy and control for stored errors, 2x time for pulling unit out for sump replacement.Office to contact cs when parts come in to schedule return ; ordrng 1 W11672039 (Control) and 1 W11460945 (Sump assy) and 1 2xtime (2x time)"
We serviced a
GE WASHER FRONT LO
Model GTW335ASN2WW
Near Southampton, MA 01073
Mike K.
Job Details: 01/22/2025
"Complaint of spin not working. Hearing a loud clicking and not running. Put in not drain and spin and after locking and draining it went into filling. I stopped unit when basket was about half full. Started a new cycle and first drained out, then repeated. Unable to recreate cs issue, but what was found is a control failure. Possible additional issues, but will not know until able to run through complete functions.Denied repair, collected for service call only"
We serviced a
WHIIRLPOOL DRYER
Model LHI5801W0
Near Westfield, MA 01085
Mike K.
Job Details: 01/22/2025
"1980 whirlpool dryer, gas. Motor just hums and will not spin, even when turning tub by hand. Office verified motor no longer available.Collected for service call only."
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Enfield, CT 06082
Gary V.
Job Details: 01/22/2025
"Inspected and found ice cutter heater disconnected from wire harness, reconnected and tightened, cycled and tested fine."
We serviced a
SAMSUNG DRYER
Model DVE52A5500V
Near Longmeadow, MA 01106
Gary V.
Job Details: 01/22/2025
"Inspected and found broken heater, replaced with new heater and cycled, tested fine.; used 1 DC97-14486A (ELEMENT) from stock"
We serviced a
JENN-AIR COOKTOP
Model JGD3536BB00
Near East Longmeadow, MA 01028
Gary V.
Job Details: 01/22/2025
"Inspected and found right rear burner electrode with debris and shorting to frame, cleaned electrodes and cycled, tested fine."
We serviced a
GE RANGE
Model JGBS30DEK2WW
Near West Springfield, MA 01089
Mike K.
Job Details: 01/22/2025
"Inner door glass broken, quoted for glass/ labor. Call tenant on return.4133642042 Adam; ordrng 1 WB56X23809 (Inner door glass)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Agawam, MA 01001
Mike K.
Job Details: 01/22/2025
Replaced control/actuator and in testing unit found hub stripped. Was able to eventually remove Washplate and replaced hub. Ran diagnostic cycle fine and recalibrated.; used 1 W10324651 (HUB) from stock
We serviced a
WHIIRLPOOL WASHER
Model WTW6150PB0
Near Waterbury, CT 06705
Jimmy R.
Job Details: 01/22/2025
"Checked over unit and found machine would not start a cycle due to lid not locking, checked latch and strike finding strike broken off, replaced strike and recalibrated unit. Ran a wash and spin all operations now working to specs ; used 1 W11457841 (STRIKE) from stock"
We serviced a
KENMORE DRYER
Model ="110.61202011"
Near Millis, MA 02054
Aimee Z.
Job Details: 01/22/2025
"Found the rear bearing right side broke , replaced with tuneup kit; used 1 4392065 (Tuneup) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS08
Near Grafton, MA 01536
Glenn
Job Details: 01/22/2025
The inverter board was broken in the box. See photo re-order inverter board. ; saved tckt
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN4WW
Near Worcester, MA 01603
Glenn
Job Details: 01/22/2025
"Found hall,sensor not detecting spin yet the inner basket is spinning but after 5 seconds it times out and tries to spin and again times out. Per service manual order Hall sensor which is part of the drive motor . ; rqstng P&A on 1 WH03X29524 (Motor)"
We serviced a
WHIRLPOOL MICOWAVE
Model WMH32519HZ10
Near Holyoke, MA 01040
Jorden
Job Details: 01/22/2025
"Arrived and assisted customer in changing out the charcoal filter, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Vernon, CT 06066
Gary V.
Job Details: 01/22/2025
"Arrived and found inlet valve cracked due to freezing temps in room unit is installed in, causing damage to multiple components. Damage to improperly installed appliance is not covered by any warranty, or extended service plans."
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Holden, MA 01520
Chris B.
Job Details: 01/22/2025
"Unit has multiple complaints on ongoing issues. First error codes F9E1, F3E1. Complaint that the washer started filling up and the unit was on off position. Unit is stacked and customer will need to get the dryer down for proper diagnosis. Ran diagnostic cycle and took 4 tries to get any response. Tried shutting down the diagnostics test but no luck and had to unplug the unit. Control not responding as it should at the moment. Customer will have the dryer brought down to come back and further diagnose the problem. Will waive trip fee into labor within 7 days."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Worcester, MA 01606
Chris B.
Job Details: 01/22/2025
"Complaint that the washer is not cycling properly and is banging all the time. Found multiple issues. Found bad transmission, cracked tub, cracked lid, and rusted out motor and components. Will send estimate via Email."
We serviced a
WHIRLPOOL WALL OVEN
Model WOEC7030PZ01
Near Shrewsbury, MA 01545
Chris B.
Job Details: 01/22/2025
Complaint that the microwave light is not turning on. Found no voltage to the bulb. Found door switch not engaging. No way to test proper voltage from the harness and will order control and light transformer as backup.; ordrng 1 W11238401 (Light Transformer) and 1 W11325603 (Control Board Microwave) and 1 WPW10490593 (Lamp Housing) and 1 W11033422 (Interlock Harness) and 1 2xFrameJob (2x Frame Job)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Worcester, MA 01607
Glenn
Job Details: 01/22/2025
Only F2E3 error code. called tech line cleared the error and tested all operations all tested ok it filled washed agitated drain and spun. SR 7740793116
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Waterbury, CT 06708
Jimmy R.
Job Details: 01/22/2025
Ran machine and found unit not completing a cycle ran diagnostics and found water ring error causing unit to not spin out. Recalibrated unit and found drain line crimped causing poor draining and water ring. Fixed drain and unit is now spinning and working to specs
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 01/22/2025
"Tested machine and found unit stuck in a drain cycle and would not advance, ran a calibration and reset unit found cold water fill trickling in causing machine to shut done and not complete. Checked water fill and found screen plugged causing slow water, cleaned screen and unit is now filling and operating to specs"
We serviced a
MAYTAG DRYER
Model MEDB955FW1
Near Shrewsbury, MA 01545
Chris B.
Job Details: 01/22/2025
Replaced all parts and everything running normal.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Sharon, SC 29742
Mitch H.
Job Details: 01/22/2025
Tested and found compressor locked up. Pulling 8.9 amps trying to start and tripping off on overload. Ordering compressor and related parts. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11547313 (Compressor) and 1 W11506635 (Access valve) and 1 W11109499 (Dryer) and 1 2Xtime (2X time)
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Concord, NC 28027
Johnny
Job Details: 01/22/2025
"Cx stated there was a leak. I ran two service cycles. No leak occurred. I filled washer up with water completely and activated drain pump. There is no water leaking from neither water line or drain hose, inspection of the laundry indicates there was never any water present on the floor, there is no water damage in laundry area. There is water damage on the first floor but not from washer. Leak is occurring from plumbing within walls therefore a trip fee is to be paid, unit is working as designed"
We serviced a
GE DISHWASHER
Model CDT805P2N3S1
Near Suffield, CT 06078
Mike K.
Job Details: 01/22/2025
Complaint of unit not heating/drying. Turned heater on in diagnostics and not heating. Open tco. 14 ohms to heater. Found 60vac from control to heater in heater test. Verified with Randy that should be 120. Quoted for control/tco/labor. Accepted. Collected payment in full via cc; ordrng 1 WD21X27998 (Control) and 1 WD21X27402 (Tco harness)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBL0
Near Chicopee, MA 01013
Mike K.
Job Details: 01/22/2025
"Control nolaint of unit not cleaning, tested in n normal cycle. Filled and went ash motor running, but so at arms not turning, found them to be clogged.Middle and lower arms are clogged, able too remove some but still clogging and some substances were hard and not breaking with pick, filter in place but warped. Ordered by spray arms and filter; ordrng 1 WPW10448645 (Mid spray arm) and 1 W11101428 (Lower spray arm) and 1 WPW10463906 (Filter screeb) and 1 W10872845 (Filter)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Southington, CT 06489
Jimmy R.
Job Details: 01/22/2025
Tech was assigned as a helper;
We serviced a
WHIRLPOOL RANGE
Model WSES7530RZ0
Near Southington, CT 06489
Jimmy R.
Job Details: 01/22/2025
"Checked over unit and found when powering up oven display would come on then error out F2e2 key pad/display disconnected. Removed console and inspected all wires for a disconnection and could not find any issues, unplugged and reset all console connections traced main connection from console to main cntrl and found connected properly ohmed out harness from console to main cntrl and found good. Tested power to control and console is getting power keypad is not coming on keypad and console faulty will need to order and replace. Advised customer parts are a special order and will take some time to get we will let know when arriving to schedule ; ordrng 1 W11747380 (Control) and 1 W11747361 (Interface user)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model krmf706ebs04
Near Southington, CT 06489
Jimmy R.
Job Details: 01/22/2025
"Tested unit and found interior lights not coming on no lights indicating the doors are open on control, ran diagnostics and ran steps 16 and 17 testing door switches and found switches not activating, tested switches and found all ohming out good. Checked power to all switches and no power checked control board and reset unit checked lights and control finding unit is now lighting up and now working normally unit needed to be reset."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Meriden, CT 06450
Jimmy R.
Job Details: 01/22/2025
"Tested washer and found unit had died at the spin cycle leaving clothes wet and tub full of water, ran diagnostics and found error long drain cycled on drain pump and no power at pump. Found black drain pump wire broken at harness found lid lock clicking over and over. Replaced harness with clip changed out latch with new and recalibrated unit, all operations now working to specs ; used 1 W11643701 (HARNESS LOWER), 1 w11755726 (CLIP), and 1 W11513248 (DOOR LOCK) from stock"
We serviced a
LG REFRIGERATOR
Model LRMXF2806S/00
Near Wrentham, MA 02093
Aimee Z.
Job Details: 01/22/2025
Installed grill assy with icemaker fan and freezer fan. Then installed control brdTurned ice maker on and filled
We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Springfield, MA 01129
Jorden
Job Details: 01/22/2025
"Arrived and found 3C perpetually in the display even when powered off it comes back on and the motor running perpetually. Centrifugal switch is defective and stuck closed which likely caused the element to over heat and burn out. Ordering motor assembly & heater box.; rqstng P&A on 1 DC93-00101U (Blower motor & housing) and 1 DC97-14486A (Heater box), states that autho needed"
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS0
Near Springfield, MA 01118
Jorden
Job Details: 01/22/2025
"Arrived and installed boards, tested fine."
We serviced a
SAMSUNG RANGE
Model NX58R4311SS/AA
Near Springfield, MA 01108
Jorden
Job Details: 01/22/2025
"Arrived and found bake igniter open, and receiving 120v. Replaced and tested fine. ; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Springfield, MA 01105
Jorden
Job Details: 01/22/2025
"Arrived and installed harness, still did not correct issue. Contact tech support and they submitted unit for engineering review. Provided customer the SR #."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Jorden
Job Details: 01/22/2025
Arrived and found unit stacked. Unit would not go into any diagnostic or error mode and when running on any user cycle nothing would happen after door locked. Ordering CCU. ; rqstng P&A on 1 W11616492 (CCU)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Grafton, MA 01536
Glenn
Job Details: 01/21/2025
Duplicate order
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Charlotte, NC 28211
Clinton
Job Details: 01/21/2025
7740782732. Called tech support confirmed multiple issues. Advised to replaced vmax control with both ui controls order all parts confirmed with Randys control are covered ; ordrng 2 W11355248 (Ui control)s and 1 W11591511 (Knob) and 1 W11355232 (Power max)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlotte, NC 28203
Clinton
Job Details: 01/21/2025
Installed new panel now damaged or dent no issues
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Charlotte, NC 28208
Clinton
Job Details: 01/21/2025
Dryer needs to be Rome ed u it drain slowly in addition has multiple errors pre training to the pressure switch unit barely had any water in it and it will drain just slower then usual.also had a heater fault.; ordrng 1 WPW10605427 (Drain) and 1 W10576399 (Heater) and 1 W10903220 (Hose) and 1 WPW10448876 (Pressure) and 1 W11044559 (Pressure)
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Windsor Locks, CT 06096
Gary V.
Job Details: 01/21/2025
"Inspected and found Gearcase leaking oil in base and on motor and other components and bearing seized, quoted and she will call if wants repaired."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Enfield, CT 06082
Gary V.
Job Details: 01/21/2025
"Installed lite , and cycled, tested fine."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CF00
Near Milford, MA 01757
Aimee Z.
Job Details: 01/21/2025
"Found Contrl on middle draw not working cant change settings No volts to draw read loUn plugged at draw plugged back in back in no display .Called maricone looking for harness for center draw .They think in door .Need to look at draw has harness in before schedule Spoke to MH also; rqstng P&A on 1 5304536613 (Draw) and 1 5304529567 (Ui middle draw) and 1 5304537110 (Pcb), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Wolcott, CT 06716
Jimmy R.
Job Details: 01/21/2025
Installed new main cntrl and interface ran a diagnostics checking evap fan motor and found fan now running and cooling to specs. Advised customer give unit 24 hrs so temps get regulate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Milford, MA 01757
Aimee Z.
Job Details: 01/21/2025
Found dispenser not dispensing ice.took bucket out wasnt in the solenoid . Re installed is working Want replaced in case cracks in plastic; rqstng P&A on 1 WP2152713 (Solenoid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Wolcott, CT 06716
Jimmy R.
Job Details: 01/21/2025
"Checked over unit due to machine had stopped cooling and found unit had been running for a day or two now and cooling checked condenser coils and found blocked, helped customer clean and removed filter checked cooling and unit is running and cooling to specs"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Hardwick, MA 01082
Chris B.
Job Details: 01/21/2025
Complaint that the washer is not starting any cycles. Found error codes F2E1 and F9E1. Hold start button didnt respond till it was pressed hard enough. UI harness wire seems ok. Tried running diagnostics cycle and wont run either. Last 5 attempts to enter diagnostic it wouldnt do a thing. ****Please call home number when rescheduling..Home 413-477-6338.***; ordrng 1 W11627413 (Control Board) and 1 W11675701 (UI Control) and 1 W11643701 (Wire Harness) and 1 W11399437 (Drain Pump) and 1 W11670519 (Lid Lock)
We serviced a
GE REFRIGERATOR
Model PYE22KSKMSS
Near Brookfield, MA 01506
Chris B.
Job Details: 01/21/2025
Replaced door and all sealing properly.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Holden, MA 01520
Chris B.
Job Details: 01/21/2025
"Unit has multiple complaints on ongoing issues. First error codes F9E1, F3E1. Complaint that the washer started filling up and the unit was on off position. Unit is stacked and will need a second tech to get the dryer down. Ran diagnostic cycle and took 4 tries to get any response. Tried shutting down the diagnostics test but no luck and had to unplug the unit. Control not responding as it should. Customer will have the dryer brought down to come back and further diagnose the problem. Will waive trip fee into labor within 7 days."
We serviced a
LG REFRIGERATOR
Model LRTLS2403S
Near Worcester, MA 01606
Chris B.
Job Details: 01/21/2025
Complaint that the unit is making noise while running. Found ice buildup. Customer mentioned that another company under the LG warranty did replace the heater and they damaged the liner shown in the pics and not from us. Upon removal that back panel is slightly damaged on the vent and left screw. Will order part for a return visit.; rqstng P&A on 1 AEB75144907 (Fan Assembly)
We serviced a
MAYTAG RANGE
Model MGR5710ADW
Near Watertown, CT 06779
Andre
Job Details: 01/21/2025
Ck unit upon arrival and found orange flames coming from all burner. Per customer she dont really use the stove much. And stove is in good condition for the age. Check and found customer operating a humidifier in the kitchen which can affect the vapor in the which decreases % of oxygen which then result in the orange flames inform customer
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plymouth, CT 06786
Andre
Job Details: 01/21/2025
"Ck unit upon arrival and ran unit and found no error code, ran to advance cycle and found unit would Hum a few times while Sense and then goes straight to Done. Replace capacitor and unit now operating to manufacturers specs ; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Bristol, CT 06010
Andre
Job Details: 01/21/2025
Ck unit upon arrival and ran unit to check for leaks and found no leaks coming from unit while operating also drain unit and found no leaks or drip. Try pulling out unit and found legs is already in the up position and unit has a tight fit where a small area in Tile was cut to slide unit in. And now unit is difficult to remove . Inform customer he or she would need to have unit accessible for repair. Customer will contact Lowes because customer stated Lowes installation team install unit
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH1
Near Bristol, CT 06010
Andre
Job Details: 01/21/2025
Ck unit upon arrival and found no operation found 120VAC at bottom of unit where power comes in. No flash from control also quote customer for control replacement and order parts for replacement ; ordrng 1 W10854215 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bristol, CT 06010
Andre
Job Details: 01/21/2025
Ck unit upon arrival and install all parts calibrated unit and ran quick wash and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Britain, CT 06053
Andre
Job Details: 01/21/2025
Ck unit upon arrival and found low side in a vacuum and high head pressure. With frost build up at capillary tube. Remove and found all the Freon loaded on one side of the system. Install Parts and pressure system to 240PSI and monitor and found no drop in pressure. Vacuum system and charge and monitor evaporator and found unit started to create a frost pattern. Inform customer 24hr for proper cooling
We serviced a
GE REFRIGERATOR
Model GFE28HSKESS
Near Springfield, MA 01108
Jorden
Job Details: 01/21/2025
"Arrived and installed LED, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW05
Near Worcester, MA 01605
Chris B.
Job Details: 01/21/2025
Complaint that the refrigerator is making a buzzing noise. Found line in the compressor side touching each other and the metal plate. Adjusted the all and no more noise.
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXM00
Near Shrewsbury, MA 01545
Chris B.
Job Details: 01/21/2025
Replaced all parts and IM working normal. Mentioned to the customer the first three cycles of ice to toss them out and to keep an eye on them.
We serviced a
SUBZERO REFRIGERATOR
Model BI-48SD/0
Near Walpole, MA 02081
Aimee Z.
Job Details: 01/21/2025
Installed board and new ui coded 022Compressor and fans on and dropping temps Tested water ice also .Advised customer 24 hours
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 01/21/2025
"Clean dishwasher not drying air coating out Unit will need main control, drain pump and door gasket to repair.; ordrng 1 W11483553 (Gasket) and 1 W11497943 (Drain pump) and 1 W11410063 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rock Hill, SC 29730
Brandon
Job Details: 01/21/2025
Complaint unit will not cycle. On arrival I found that unit is stuck in drain. Unit needs control for repair. Please let customer know when we can return. ; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fort Mill, SC 29707
Brandon
Job Details: 01/21/2025
Complaint unit is not drying adequately. Tested unit on arrival and found no issues. Unit is heating properly and has proper voltage. Customer said they would use time dry to get it to run longer dry times. No repairs needed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Indian Land, SC 29707
Brandon
Job Details: 01/21/2025
Complaint unit is making noise in spin. On arrival I put unit in diagnostics and test spin and agitate. No noises come from either action. Took Washplate off and found change under it. Removed change and tested unit 4 more times. No noise came from unit. No repairs needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Mike K.
Job Details: 01/21/2025
Replaced freezer rails and shelves.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Grafton, MA 01536
Glenn
Job Details: 01/21/2025
Duplicate order