Service History 477 - Advantage Appliance Repair

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HEP3

Near East Granby, Connecticut 06026

Gary V.

Job Details: 07/14/2023

"Inspected and found left side ff door not closing properly and replaced hinge shims, and tested fine now.; used 2 WP487576 (E) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF8

Near East Granby, Connecticut 06026

Gary V.

Job Details: 07/14/2023

"Inspected and found condenser fan blade became dislodged from condenser motor, reinstalled and cycled, tested fine. Informed Customer about leaky water line connection and she said she would get resolved."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mint Hill, North Carolina 28227

Vincent O.

Job Details: 07/14/2023

"Found lights working. No issue. In speaking with customer, determined that the light issue was caused by improper seal freezing switch closed. Found ice maker not making ice due to frozen fill tube. Heater open. Order and replace heater and valve. ; ordrng 1 WPW10341329 (Valve) and 1 W11087201 (Heater)"

We serviced a

AMANA RANGE

Model ACR4303MMS0FOUND

Near Charlotte, North Carolina 28227

Vincent O.

Job Details: 07/14/2023

Installed new parts. Took picture.; dspstn on spec-tagged invntry: 1 WP3149400 INFINITE SWITCH

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 07/14/2023

"Replaced valve, tested, operating quietly and properly. No unusual noises or chattering. Customer had water pressure checked by the city, running at 65 psi. According to Chris with tech line pressure at 90 psi or above can cause the issue customer was having but pressure is below that.; dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Charlotte, North Carolina 28215

Vincent O.

Job Details: 07/14/2023

Found filter bracket and cover not aligning properly to lock in. Replaced bracket and cover. All functions check ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Charlotte, North Carolina 28205

Robert A.

Job Details: 07/14/2023

"Cx complaint that the unit had a thermal event and damage multiple components. I inspected the unit to confirm the complaint. The thermal event started from the control board based on the soot and melted parts. The unit would need multiple new parts to fully resolve the issue. A control board, ui panel, entire harness, door panel, inner door, insulation, detergent dispenser & door switch. I quoted the cx for the cx for the repair.; ordrng 1 W10903576 (Ui panel) and 1 W11256107 (Control clip) and 1 WPW10653840 (Door switch) and 1 W10854225 (Control board) and 1 W10908291 (Inner door) and 1 W11027902 (Harness) and 1 W10861000 (Detergent dispenser) and 1 W11116870 (Control bracket) and 1 W10900374 (Panel) and 1 WPW10073520 (Insulation)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Charlotte, North Carolina 28213

Robert A.

Job Details: 07/14/2023

Cx complaint that the units LED light are dim and some completely out. I inspected th unit to confirm the complaint. I found the FC LED blown causing the top LEDs in the RC to go dim. I replaced the FC LED and tested the unit for the cx. The unit is working as designed. Repair is covered by the service pointer and Scode.; used 1 W10695459 (LED module) from stock

We serviced a

SAMSUNG WASHER

Model WA50M7450AW/A4

Near Chicopee, Massachusetts 01013

Roger R.

Job Details: 07/14/2023

"Found unit not draining and also water at edge of washer base, this looks like water thrown over the top of the tub during spin. Unit will need a new drain pump DC31-00187A $189.99 plus $239 labor charge. ; ordrng 1 DC31-00187A (Pump)"

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Springfield, Massachusetts 01118

Roger R.

Job Details: 07/14/2023

Found drum supports worn and noisy. Replaced with new dryer maintenance kit. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW

Near Springfield, Massachusetts 01109

Roger R.

Job Details: 07/14/2023

"Found unit has a bad shifter and cam. Replaced both items and checked. All okay. ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Springfield, Massachusetts 01104

Roger R.

Job Details: 07/14/2023

Found unit has a bad actuator. Replaced and checked. All okay. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 07/14/2023

"Cs complaint is that the timer does not advance on any setting. Tested on timed dry.Ran for 5 minutes. Did not advanceReplaced timer and ran for another 5 minutes on timed dry, advanced properly; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 07/14/2023

Replaced thermostat and verified operation on timed dry

We serviced a

FRIGIDAIRE RANGE

Model FGGF3036TFE

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/14/2023

"Complaint of smelling gas fumes, tenant on premises didnt know much beyond that.Checked unit with electronic leak detector, all burner orifaces checked, bake and broil oriface checked. Regulator and each connection checked. Check gas line from house to unit. No gas detected.Gas line was turned off, turned on and checked everything again. No leaks detected, operated each burner, and bake and broil. All operating fine, checked for leaks after operation and found none.Preheated to 350 fine.Verified operation of detector turning on burner without igniting.With everything turned off, checked once more and no leaks detected.Normal to have a smell of gas in igniter operation and a different odor of gas burning during operation. Everything seen and smelled during testing was normal.As it was the way it was on arrival, turned gas off at completion of tests.Service call pre-collected."

We serviced a

GE REFRIGERATOR

Model GFSS6KEXCSS

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/14/2023

"Rf still at 40, fr not cooling. Found Evap with no frost on it. Found fr thermistor reading over 5kohm at room temp. Display showing fr temp at 3 degrees while being over 50.Quoted for thermistor/ labor and estimate good for 7 days"

We serviced a

WHIRLPOOL COOKTOP

Model WFE320M0JS3

Near Charlotte, North Carolina 28262

Vincent O.

Job Details: 07/14/2023

Observed damaged to cooktop glass. ; ordrng 1 W11178791 (Cooktop glass)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Charlotte, North Carolina 28262

Vincent O.

Job Details: 07/14/2023

Installed new start button

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 07/14/2023

"Cx complaint that the unit is making a rattling noise while it runs and not making ice. I inspected the unit to confirm the complaint. I found the noise is not present, the cx has a video. The noise is from the evap fan scraping ice, most likely from the door propped open since its not occurring now. Concerning the ice production I ran multiple tests: 57,56,45 and 36. All tests passed except 45 (IM fill test). The valve engaged but no water entered the IM. The unit needs a new IM fill tube heater. Im ordering the part for the return visit.; ordrng 1 W11087201 (Fill tube heater)"

We serviced a

KITCHENAID COOKTOP

Model KGCS166GSS07

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 07/14/2023

"Attempted to remove cooktop to access switches. All burner screws corroded and heads breaking off. Cannot get bit on screws in two burners, will have to drill them out. Requesting P&A for screws and orifice holders. Due to work involved also requesting 2X time.; rqstng P&A on 10 WP3368921 (Burner screw)s and 2 WPW10128448 (Orifice holder)s and 1 WPW10155786 (Orifice holder) and 1 WPW10128451 (Orifice holder) and 1 WPW10128450 (Orifice holder) and 1 2Xtime (2X time)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Shrewsbury, Massachusetts 01545

Amanda R.

Job Details: 07/14/2023

It cooled down and froze and started making ice for one day then temps rose to 20 in freezer and 45 in ff section compressor running but very quiet pressurized system with 140psi of nitrogen no leaks replaced compressor and Uv filter set temps at recommended ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV and 1 WPW10507886 COMPRESSOR

We serviced a

MAYTAG DRYER

Model MED5630HW0

Near Worcester, Massachusetts 01602

Amanda R.

Job Details: 07/14/2023

Making a squealing noise idler pulley bearing bad replaced idler pulley ; used 1 279640 (IDLER PULLEY) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Wales, Massachusetts 01081

Amanda R.

Job Details: 07/14/2023

Not advancing through cycle just hums and then goes to done quoted for run capacitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Charlotte, North Carolina 28209

Jeff L.

Job Details: 07/14/2023

Replaced water valve and ice maker jumped ice maker it filled to correct capacity and cut off. At this time unit is running and checked ok(Call complete))

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 07/14/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR2FHMXVB00

Near East Granby, Connecticut 06026

Gary V.

Job Details: 07/14/2023

"Inspected and found ice build up again, cleared and cleaned ice, also found door and gasket defective, quoted and they will call. Ice build up is resolved now though. No extra charge, 30 days on previous repair."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Wethersfield, Connecticut 06109

Jeremy B.

Job Details: 07/14/2023

Dishwasher leaking. She said it was leaking from bottom and there was lots of suds. Ran self test and found all checks ok. Recommend using finish soap pods.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBRS19KTMS2

Near Wethersfield, Connecticut 06109

Jeremy B.

Job Details: 07/14/2023

Not making ice. Found proper temps. Found 120vac at icemaker. Tried cycling but its not advancing needs new icemaker. ; ordrng 1 D7824706Q (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Worcester, Massachusetts 01605

Chris B.

Job Details: 07/14/2023

Replaced all parts and washer running normal. No leaks detected.

We serviced a

WHIRLPOOL RANGE

Model WFG530S0ES0

Near Grafton, Massachusetts 01560

Chris B.

Job Details: 07/14/2023

Complaint that the unit is not heating properly. Found that the oven is heating up over 420* and not at proper temperature. Everything else works great. Oven sensor is good. Bad control board. Quoted parts and labor. Customer will think it over. Did a temperature adjustment on the oven to -30* and customer will try it that way. Found oven door coming apart on the right top corner that I made customer aware of it too. Collected trip fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Dudley, Massachusetts 01571

Chris B.

Job Details: 07/14/2023

Replaced part and unit working normal.

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Ellington, Connecticut 06029

Gary V.

Job Details: 07/14/2023

Installed new frame and tested fine.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Somers, Connecticut 06071

Gary V.

Job Details: 07/14/2023

"After diagnosing Tuesday as broken main acu and customer was quoted for repair. Arrived today and found unit was brought to the garbage dump by customer and thrown off truck, damaging cabinet and entire unit beyond repair before he realized he had a service plan, unit is no longer repairable. Sending main acu back for credit."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Hartford, Connecticut 06106

Ruben C.

Job Details: 07/14/2023

Checked unit found drain pump harness loose reinstalled tested operation normal

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 07/14/2023

"Cs says unit is out spinning or agitating.Ran self test. Did agitate and spin for me, grinding in spin, has a bad bearing/gearcase assyDenied repair. Collected for service call"

We serviced a

SAMSUNG RANGE

Model FE710DRS/XAA

Near Concord, North Carolina 28025

Vincent O.

Job Details: 07/14/2023

Switch has gone bad and will need to be replaced. The eye that it controls worlds fine. Customer does not wish to repair.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Glastonbury, Connecticut 06073

Jeremy B.

Job Details: 07/14/2023

Installed new gasket. All checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Worcester, Massachusetts 01609

Angel R.

Job Details: 07/14/2023

"Installed valve, tested ok.; dspstn on spec-tagged invntry: 1 W11434044 VALVE-INLT"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 07/14/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 07/14/2023

Found ice build up on front part of reeder evap causing poor air flow into ice maker. Cleared away ice and ran test 4 found even frost pattern. Please allow 24hrs for temps to stabilize. Looks like the door wasnt closed properly causing frost.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Stafford, Connecticut 06076

Amanda R.

Job Details: 07/14/2023

Replaced both rails for bottom drawer in freezer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near West Springfield, Massachusetts 01089

Roger R.

Job Details: 07/14/2023

"Found unit has frost clog in refrigerator section, freezer cold checked and found a service pointer for this issue. Pointer number W11376817A This addresses this issue and covers the replacement of the main control and the evaporator cover. Use S code S15330. Ordering new cover and control board. Office will call when parts are available to schedule return visitUNIT MUST BE UNPLUGGED CLEANED AND DEFROSTED FOR MINIMUM 48 hours with all door open. COLLECT TRIP,CHARGE ON RETURN VISIT. $129 due p&l paid by manufacturer ; rqstng P&A on 1 W10889841 (Cover, evaporator) and 1 W11389713 (Control, main), ordrng 1 2TIMEFRAME (French door refrigerator evaporator cover repair)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Wilbraham, Massachusetts 01095

Roger R.

Job Details: 07/14/2023

Unit has frozen ice maker room. Needs retrofit kit DA82-026991 $463.25 plus $279 complex labor rate and any taxes due. ; dspstn on spec-tagged invntry: 1 DA97-13718C ICE MAKER UNDER 25 CUBE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/14/2023

"Removed shelves, drawers and air tower, replaced damper. Reassembled, tested, damper operating properly and quietly."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/14/2023

"Installed new ignitor and harness heated oven to 350 degrees and oven is now lighting right away and getting to temp, let oven sit and unit is coming back 9n and relighting properly, all functions now working to factory specs"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/14/2023

"Checked over unit due to machine and stopped working with no power only pump was running no cntrl, customer checked unit after a day and machine was back on and running. Ran diagnostics and found no errors in unit ran machine thew a self test and all thermistor are good pumps are running and unit is cooling and forming ice. Wile running noticed water not traveling over ice properly found only running on one side, cleaned fill tube and holes on fill line water is now running properly. Checked cntrl for loose wires and all wires are tight, Advised customer could not find any issues with unit I cleaned water inlet so water will roll over ice correctly advised to keep an eye on unit and if any issue call back as of now unit is running to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/14/2023

"Tested unit and found ice maker over flowing and not making ice, found ice building up on bottom of ice container due to water fill on ice maker blocked causing water to over flow when filling making the ice form on bottom of bin. Removed ice maker and removed ice from fill tube and blockage reinstalled unit and cycled ice maker, found unit now filling properly checked connections on top of cabinet and it is dry, advise customer to give unit 25 hrs so ice can be made"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Weddington, North Carolina 28104

Jeff L.

Job Details: 07/14/2023

Pd check # 10690 $ 933.03 total for both repairs.Found damper assembly making noise needs to be replaced; ordrng 1 WPW10594329 (Damper assembly)

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 07/14/2023

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 07/14/2023

"Tested washer and found unit would not start a cycle found unit would come on and just sit then end never sensing, ran diagnostics and found errors F7e3 engagement failure F7e4 basket reengagement failure checked actuator wile running a test cycle and actuator not moving causing unit to not sense and start. Replaced actuator recalibrated and unit is now sensing and washing properly ; used 1 W10913953 (Actuator) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 07/14/2023

"Replaced control, ran DLMS calibration. Ran diagnostics cycle, all tested good. Ran component test for water valve, agitate and spin, all operating properly.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Rockwell, North Carolina 28138

Vincent O.

Job Details: 07/14/2023

Found drain tube frozen and unit leaking from drain extension. Order and replace extension. ; ordrng 1 W11084807 (extension)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/14/2023

"Found 2 lights lit on control but no response from any key press. Unplugged dryer for one minute. Plugged back in, dryer now working. Ordering control.; ordrng 1 W11618916 (Control)"

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Huntersville, North Carolina 28078

Mark C.

Job Details: 07/14/2023

Installed new controls unit is fully operational.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/14/2023

"Tested oven and found bake cycle would not stay on found when lighting unit would light keep clicking then shut off never heating up. Checked broil and gas is flowing and staying on during a broil cycle, checked ignitor wile heating up and found ignitor spark jumping this is causing unit to think its not lit and then shutting down ignitor cracked. Replaced ignitor and unit is now heating and operating to specs, customer had been having issue even with old oven advised to checked electrical and add a surge protector on outlet may help ."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Mount Holly, North Carolina 28120

Mark C.

Job Details: 07/14/2023

Installed new cam and belt placed unit into test function ran agitate and spin unit is fully operational with abnormal noises.; used 1 W10006384 (Belt) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Dallas, North Carolina 28034

Mark C.

Job Details: 07/14/2023

Installed new harness unit is fully operational

We serviced a

WHIRLPOOL MICROWAVE

Model IBMS1455WW0

Near Newington, Connecticut 06111

Ruben C.

Job Details: 07/14/2023

Replaced button holder and turntable motor motor still not turning would be control issue cust is not going for any further expense leaving it the way it is

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/14/2023

"Checked over unit and found no cooling in fridge section and freezer staying semi cold down low, found ice building up on evap cover due to unit not defrosting. Melted all ice and found brown heater wire had never been clipped in causing it to pull from connection when ice built up, reattached heater wire and unit is now defrosting and operating to specs"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 07/14/2023

"Ran dryer and found unit shaking out of control and making an awful grinding noise, removed drum and found rollers disintegrated causing machine to make all the noise. Replaced rollers and belt with kit cleaned out unit lubed rollers and new idler pulley found wile vacuuming vent for lint screen blocked cuaing poor ventilation, vacuumed out lint housing and venting ran cycle and all operations now working to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

GE REFRIGERATOR

Model GDE21ESKGRSS

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/14/2023

"Inspected and found no frost pattern, found compressor shutting down on overload, quoted for compressor replacement and they will call if wants repaired."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 07/14/2023

Cx complaint that the units upper rack piece is splitting. I inspected the unit to confirm the complaint. I found the pivot clip and guard clip are splitting not able to hold their position. They will need to be replaced. Im ordering the parts for the return visit.; ordrng 1 WPW10082853 (Rack clip) and 1 W10919676 (Guard rack clip)

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Dallas, North Carolina 28034

Mark C.

Job Details: 07/14/2023

Customer states unit makes a noise like something is catching. Placed unit into rinse spin found units transmission to be making a periodic rubbing. Noise. Quoted 625.88. Customer is not going with repair.

We serviced a

WHIRLPOOL DISHWASHER

Model LER5636EQ2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/13/2023

"Inspected and found multiple problems, motor overheating, timer no longer advancing and idler belt and rollers all need to be repaired, quoted and they will call."

We serviced a

GE REFRIGERATOR

Model GDE21ESKGRSS

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/13/2023

Arrived at 28 Quaker lane in Enfield and resident there said it was wrong address. No answer on phone. Office verified.

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HAWP

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 07/13/2023

"Cs has leaking in rf and fr, ice in bottom of both. Found both drain hose duck bills clogged in rear of unit.Quoted for part/labor.Both flooded out water once removed. If still getting ice would require steaming both Evap drains or cs can leave unit off for day and would clear. Additional $80 labor to steam clear both section; used 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 07/13/2023

"No ice since last repair, no errors for icemaker in diagnostics, ran harvest fine. Also said the other day there was a bunch of water on floor they assumed was from rf. No signs of leaking in water dispensing or in icemaker fill.Ran fill and first time did not, second time it did fill ( was checking fill tube during process. Harvest thermistor did say to warm to harvest. Icebox fan working and thermistor passes. Ice level sensor working.Measured temp in icemaker area, 45, (after working in rf for awhile) turned on max ice and temp dropping as fan kicked on. Couple of minutes was down to 24 and falling.Quoting for valve icemaker and heater. And additional labor. Saved estimate and said was good for 7 days and they will wait and see if unit starts making ice and think on it. No additional labor collected at this time.By time ready to leave water was freezing in ice tray"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS00

Near Charlotte, North Carolina 28278

Ryan S.

Job Details: 07/13/2023

"Customer complained unit not cooling properly in ref side. Found fan not working properly, running but cutting on and off periodically, causing frost buildup in ref section. Defrosted built up frost and inspected ref section , no other issues. Ordering evap fan assembly , collected 515$ via card. Scheduled return call for 7-18-23 am ; ordrng 1 W11098695 (Evap fan assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, North Carolina 28273

Ryan S.

Job Details: 07/13/2023

"Retuned to install parts ordered by previous tech. Installed new fan, customer had unit pulled out and off when arriving. Installed evap fan and turned on unit. Fan working and frost pattern started. Informed customer to give 24 hours for cooling and ice production to start. Customer didnt speak good English."

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near West Hartford, Connecticut 06117

Ruben C.

Job Details: 07/13/2023

Checked unit found valves broken replaced valves could not test unit is in porch; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT) and 1 W11316256 VALVE (COLD)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Bristol, Connecticut 06010

Jimmy R.

Job Details: 07/13/2023

"Removed old compressor and found all Freon stuck on low side, replaced compressor crimped in all connections and filled unit with r600, found unit would not cool no frost pattern on evaporator unit restricted. Pumped unit down for some time and refilled unit with r600 found unit now taking the charge and evaporator frosting up. Advised customer to give 24 hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504449 COUPLER NR AL 4/2 CAP-EVA , and 1 W11506619 COUPLER 8 NK MS 00 , used 1 W11506635 (Coupler) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Huntersville, North Carolina 28078

Mark C.

Job Details: 07/13/2023

Installed new damper and chute. However the trim got damaged upon removal.; ordrng 1 W11087882 (Trim)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Manchester, Connecticut 06042

Jeremy B.

Job Details: 07/13/2023

Installed new icemaker. Cycled and test all checks ok. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Huntersville, North Carolina 28078

Mark C.

Job Details: 07/13/2023

Door damaged during shipment. Need to reorder and reschedule.; ordrng 1 W11051158 (Door)

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC4

Near Denver, North Carolina 28037

Mark C.

Job Details: 07/13/2023

Installed new valve unit is fully operational.; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT)

We serviced a

KITCHENAID RANGE

Model KFDC558JBK01

Near Denver, North Carolina 28037

Mark C.

Job Details: 07/13/2023

Installed new door glass unit is fully operational with no physical damage.

We serviced a

JENN-AIR RANGE

Model JGCP436HL00

Near Denver, North Carolina 28037

Mark C.

Job Details: 07/13/2023

"All burners light within a reasonable amount of time all burners function normally with blue flames no raised or yellow flames. Instructed customer that before ignition small amounts of fuel will exit into the home, the amount is not harmful nor is it a combustion risk."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Paxton, Massachusetts 01612

Chris B.

Job Details: 07/13/2023

Replaced part and unit running normal. Mentioned to the customer to keep an eye on the refrigerator ice for the next few days.; dspstn on spec-tagged invntry: 1 W11284458 ICE MAKER

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1170LW00

Near Manchester, Connecticut 06042

Jeremy B.

Job Details: 07/13/2023

Light stays on never shuts off. Relay on control stick needs new. ; ordrng 1 W11552018 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/13/2023

Installed new console ran unit threw a wash cycle and a spin cycle all operations are now working to factory specs

We serviced a

WHIRLPOOL COOKTOP

Model WEE510S0FB1

Near Manchester, Connecticut 06042

Jeremy B.

Job Details: 07/13/2023

Installed new panel and control. Tested all buttons responding

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Vernon, Connecticut 06066

Jeremy B.

Job Details: 07/13/2023

Verified DOP. Found washer capacitor leaking and washer not agitating. Replaced and tested all checks ok. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Coventry, Connecticut 06238

Jeremy B.

Job Details: 07/13/2023

Installed new valve. The cold water screen on old valve was clogged with dirt from the well. Recommend customer install filter to help with sediment.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS01

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/13/2023

"Tested unit and found fridge leaking water again found water coming from evaporator cover and unit also not cooling in fridge section. Removed evap cover and found evap all iced up, melted all ice and checked cntrl and thermistors wile speaking to tech support we found main control and user interface causing issue with unit defrosting in fridge section, unit would need new main cntrl and user interface to fix issue Ref #7736848655 ; ordrng 1 WPW10739408 (Cntrl) and 1 W11411871 (User interface)"

We serviced a

SAMSUNG RANGE

Model NX58K7850SS/AA

Near Berlin, Connecticut 06037

Jimmy R.

Job Details: 07/13/2023

"Tested oven and found unit would get to temp but never hold temp found when coming back on unit would get below 300 come on for one second then shut off cycling fan on and off. Checked oven sensor and found out of range 870 at room temp, will order new sensor,valve and cntrl parts tentative p/a ; ordrng 1 DG32-00004C (Temp sensor) and 1 DG94-00941P (Cntrl assembly) and 1 DG94-00449B (Valve), states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB1

Near Amherst, Massachusetts 01002

Mike K.

Job Details: 07/13/2023

"Found leak from third rack mounts, all four gaskets had stuck to original tub, cs still had tub and was able to transfer over, tests fine."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Charlotte, North Carolina 28273

Ryan S.

Job Details: 07/13/2023

"Customer complained of intermittent f9e1 error, has PL authorization. Found f9e1 error. Customer said advance has changed control and drain pump, found unit draining but slowly, found clog in drain line. Cleared clog and drained unit a couple times. Unit draining faster now. Verified proper operation."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 07/13/2023

"Replaced condenser fan motor and fan blade. Plugged refrigerator n, waited for compressor and fan to start, no unusual noises, operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Charlotte, North Carolina 28277

Mitch H.

Job Details: 07/13/2023

"Replaced control board and inverter, tested, compressor will not start, only clicks. Removed old compressor, replaced, charged with nitrogen, checked for leaks, none found. Allowed to sit under pressure for 20 minutes, no loss of pressure. Pulled vacuum, weighed in correct charge of R600. Compressor operating and cooling properly.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504433 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , and 1 W11506619 COUPLER 8 NK MS 00"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Pineville, North Carolina 28134

Mitch H.

Job Details: 07/13/2023

"Tested microwave and ran diagnostics. Tried to run component actuation, could not get and components or functions to work. Can hear relay click on board but not signal out of board. Quoted customer for repair, collected for service call and parts. Ordering control, filter board and thermostat.; ordrng 1 W11568584 (Thermostat) and 1 W11325603 (Control) and 1 W11398764 (Filter board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near York, South Carolina 29745

Mitch H.

Job Details: 07/13/2023

Removed and replaced freezer door. Tested and ensured door was sealing properly around full perimeter.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/13/2023

"Tested unit and found machine not freezing staying at 30 degrees, checked evaporator and found frozen over due to not defrosting. Forced unit into a defrost cycle and found unit Turing Heater on manually but not sensing a defrost, checked voltage to sensor and found not power cntrl faulty causing unit to not sense a defrost and over freeze everything will order new cntrl still covered under year warranty ; ordrng 1 W11496886 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model wtw4855hw3

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/13/2023

"Tested washer and found unit would never advance in a wash cycle unit would stay in a regular wash never advancing, ran diagnostics and found error F7e5 shifter fault checked shifter and found unit not shifting, replaced shifter and capacitor recalibrated unit and all operations are now working to specs ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR , used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near York, South Carolina 29745

Mitch H.

Job Details: 07/13/2023

Checked and found condensation on inside and outside of freezer door at top. Checked gasket and found in sealing properly but was able to feel cold spots on outside of freezer door in this area indicating gaps in insulation. Ordering freezer door and gasket. Advised customer that door would ship directly to them and they would need to inspect door and call office.; ordrng 1 W11566705 (Freezer door) and 1 WPW10355585 (Door gasket)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near York, South Carolina 29745

Mitch H.

Job Details: 07/13/2023

"Checked and found door switch broken. Replaced switch, tested, dryer operating properly.; used 1 WPW10569603 (Door switch) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near York, South Carolina 29745

Mitch H.

Job Details: 07/13/2023

"Tested and found dishwasher leaking from drain pump. Replaced pump, retested, no leaks. Dishwasher operating properly.; used 1 W10876537 (Drain pump) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 07/13/2023

"Under 1yr wp warranty per service bench.Unit all frosted up in freezer, water droplets in rf. Found gap between casing and lining at bottom of rf.Took photos and called techline.Sent photos, case being sent up for review. They will contact customer.Sr#7736849854"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB03

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/13/2023

Complaint unit not cooling properly either zone. I found evaporator fan motor Hadfield I replaced evaporator fan motor evaporator has a full frost pattern on the evaporator itself. Compressor is running. Normally no abnormal noises heard from the compressor.; used 1 WP2315539 (EVAP MOTOR) from stock

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 07/13/2023

"I replaced water inlet valves, tested operations ram test number 12 valves are no longer squealing. Water pressure is 60 psi to house. No additional issues found at this time. If customer still has issues it is a defective Dispenser; dspstn on spec-tagged invntry: 1 H2OMETER WATER PRESSURE METER 1 W11316255 VALVE (HOT) , and 1 W11316256 VALVE (COLD)"

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1160CB2

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 07/13/2023

"Not heating I replace parts found diode Had failed replace diode as well. No additional issues found.; dspstn on spec-tagged invntry: 1 WPW10693025 MAGNETRON , used 1 W11256462 (DIODE UNIV) from stock"

Contact Us Today

About Us