We serviced a
LG REFRIGERATOR
Model LMXS30776S/04
Near Ludlow, Massachusetts 01056
Roger R.
Job Details:
11/27/2023
Unit needs a new compressor and sealed system leak. Customer to purchase new unit.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ludlow, Massachusetts 01056
Roger R.
Job Details:
11/27/2023
Found unit had foreign object in front drum seal. Removed object and unit working properly
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS20
Near Wethersfield, Connecticut 06109
Chuck M.
Job Details:
11/27/2023
Customer complaint is that oven has condensation. Inspected and found aluminum foil covering the entire bottom of oven. Customer was baking a turkey when water started dripping. Found heat detector broken. Advised customer to use foil slightly larger than cookware. Ordered deflector P&A. ; rqstng P&A on 1 W11369884 (Heat deflector)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Torrington, Connecticut 06790
Mike K.
Job Details:
11/27/2023
"Unit displaying f9e0 off balance pause, error on arrival. Unit was not level, added board under right side legs and leveled to center basket raised drain hose height in standing drain pipe. Ran through diagnostic cycle fine, draining fine. Ran normal cycle through fill and into wash, cancelled and drained fine.Ran drain and spin cycle and went into full speed spin fine..Explained to customer how the unit wasnt level, tested b was resting and n right side panel on arrival, and the error was for unbalanced loads, in which the unit would stop and not finish spinning out. Explained how to rebalance and resume load and how to avoid unbalanced loads."
We serviced a
AMANA REFRIGERATOR
Model ARB9058CB
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
11/27/2023
Complaint that the ice maker is not turning off. Ice maker arm is broken. Quoted parts and labor. Will order parts for a return visit. ; ordrng 1 WP628356 (Fill Cup)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EWH3
Near Plainville, Connecticut 06062
Ruben C.
Job Details:
11/27/2023
Replaced motor sump assy tested operation normal no leaks detected washing normal draining normal diagnostics check normal
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS00
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
11/27/2023
Replaced maintop tested operation normal tested burners heating normally
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Avon, Connecticut 06001
Mike K.
Job Details:
11/27/2023
"Unit turns on, but not tumbling/heating. Found open thermal fuse. Heating element tests fine at 10 ohms and no shorts. Replaced thermal fuse and unit tumbling and heating. Advised to keep vent cleared on regular basis.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near East Hartford, Connecticut 06108
Amanda R.
Job Details:
11/27/2023
Stuck with drain pump running showed customer how to hold cancel until noise stops calibrated unit ran automatic test operation normal
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
11/27/2023
Complaint that randomly not spinning out clothes went over loading alike items and under loading or overloading went over adjusting spin speed customer unhappy with control cover being broken out of box wants it reordered ; ordrng 1 W11550649 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Granby, Connecticut 06090
Mike K.
Job Details:
11/27/2023
"Cs says has been getting drain error, though unit drains. Tested in normal cycle on arrival, filled but wash motor not running. Cancel and drain pump operated fine.F7e1, f9e1,fae2 motor failure, drain failure, vent failure.Drain operated fine in diagnostics, wash motor failed.; ordrng 1 W11416363 (Sump assy)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
11/27/2023
"Customer complained unit making noise. Ran service mode no error codes stored. Ran unit several times with no noise out of ordinary, no service pointers on this model. Took off motor and checked slider, no issue.checked inner tub. O noise or issue. Informed customer unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Charlotte, North Carolina 28216
Ryan S.
Job Details:
11/27/2023
"Returned to install new compressor, installed compressor and pulled vaccum. Filled with 53g r600. Proper frost pattern. Verified proper operation, Informed customer to give 24-48hrs for proper cool to form. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER 8.5/6 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11506621 COUPLER 6 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
11/27/2023
"Customer complained Ui was loose. Found screws on bottom of Ui were not tightening properly, replaced screws and Ui now firm. Showed customer verified proper operation"
We serviced a
GE RANGE
Model JGS750SEF4SS
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
11/27/2023
Right front burner not lighting. Igniter is sparking fine. Oriface not clogged and gas flow is good. Found weep hole on burner head clogged. Cleared and igniting properly. Cs also wanted bulb changed. Replaced bulb and operating properly.; used 1 8009 (BULB 40W) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/27/2023
"F2e1 only error in history. Ran service diagnostics test. Some grinding/scraping out n spin /agitation. Found oil spray from gear case assembly. Unit will need need gear case assy; rqstng P&A on 1 W11393685 (Gear case assy) and 1 W10752187 (Wash plate screw) and 1 W10902814 (Washplate) and 1 W10734521 (Clutch), ordrng 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/22/2023
"Inspected and found Gearcase main bearing grinding and worn out, tub hub stripped and wash plate seized, quoted for rebuild and they will call if wants rebuilt."
We serviced a
ADMIRAL WALL OVEN
Model WOS51EC7AW01
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/22/2023
"Installed new latch assy and cycled to temp, tested fine."
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ0
Near Willington, Connecticut 06279
Gary V.
Job Details:
11/22/2023
"Installed new glass top and cycled, tested fine. Customer prepaid for glass top."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Denver, North Carolina 28164
Robert A.
Job Details:
11/22/2023
I installed the ordered part and tested the unit for the c; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
11/22/2023
"Installed new ui panel, tested fine. Part already paid for. No balance. Model tag was removed."
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Charlotte, North Carolina 28208
Robert A.
Job Details:
11/22/2023
"Cx complaint that the units oven squeaks when running a bake cycle. I inspected the unit to confirm the complaint. I preheated the unit to 350 degrees, it reached the set temp with no issues and cycled on and off. The noise appears when the unit cools down, the alleged noise is normal. I explained this to the cx, all other functions work fine. The unit is working as designed"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Charlotte, North Carolina 28217
Robert A.
Job Details:
11/22/2023
"Cx complaint hat the unit is not starting cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I started a quick and normal cycle, the unit seems to start but within seconds goes to done. I found the hot and cold lines were reversed, I corrected the lines, and cycled the power. I tested the unit again in a normal cycle. The unit is working as designed."
We serviced a
WHIRLPOOL OVEN
Model 790.9611440B
Near Stoughton, Massachusetts 02072
Aimee
Job Details:
11/22/2023
"Found needs a bake element no continuity and Cust had error for over tempTested the sensor 1070 ohmsReplacing bake element with new sensor; ordrng 1 316407501 (Bake element) and 1 316490000 (Sensor), states that autho needed"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Northampton, Massachusetts 01062
Chris B.
Job Details:
11/22/2023
Complaint that the unit is making noises while washing and spinning. Found stripped out wash plate and gear case leaking oil and has grinding noises. Quoted customer but customer said they can get a new one for less money. Collected trip fee.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Easton, Massachusetts 02356
Aimee
Job Details:
11/22/2023
"Found the blower wheel broken , replaced and tested complete ; used 1 WP697772 (Blower) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
11/22/2023
No fill long fill Unit on well water cold inlet screen clogged with sediment cleaned explained will need to clean every six months or get house filter for well ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Columbia, Connecticut 06237
Amanda R.
Job Details:
11/22/2023
Hearing fan in ice box turn on explained noise is normal can shut off upper ice maker to hear fan less
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Hebron, Connecticut 06248
Amanda R.
Job Details:
11/22/2023
Replaced compressor vacuumed system recharged with 53g of r600a set temps at recommended unit was in unheated garage explained needs to be in a heat area for winter otherwise it wont cool properly ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Mooresville, North Carolina 28117
Vincent O.
Job Details:
11/22/2023
"TECH CALLED AHEAD CUST WASNT HOME, CALLED OFFICE AND THEY WERE INFORMED CUST NOT HOME, TECH OVERBOOKED AND COULDNT GO BACK TODAY (by CF)"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE05
Near Mooresville, North Carolina 28117
Vincent O.
Job Details:
11/22/2023
Found unit missing entire bottom panel. Ordering grill. Left part with customer. ; ordrng 1 WPW10189196 (Grille)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Huntersville, North Carolina 28078
Vincent O.
Job Details:
11/22/2023
Found new compressor damaged. Kinked line and cap only partially in on one side. Reordering compressor. ; ordrng 1 W11592010 (Compressor)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Huntersville, North Carolina 28078
Vincent O.
Job Details:
11/22/2023
Installed new motor and blower. Tested and verified proper operation. All functions check ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hampden, Massachusetts 01036
Roger R.
Job Details:
11/22/2023
Installed new UI module and console due to delamination and error code
We serviced a
ROPER WASHER
Model RTW4440VQ1
Near Ludlow, Massachusetts 01056
Roger R.
Job Details:
11/22/2023
"Installed new water inlet valve and tested, all okay ; dspstn on spec-tagged invntry: 1 WPW10144820 VALVE"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Chicopee, Massachusetts 01020
Roger R.
Job Details:
11/22/2023
Found main wash motor getting power but not washing. Will need new sump/ motor assembly. Replaced and unit working properly again.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM4
Near Chicopee, Massachusetts 01013
Roger R.
Job Details:
11/22/2023
Found ice maker had failed. Not filling or harvesting unit. Quoted for new and installed. All okay. ALLOW 24 HOURS FOR ICE PRODUCTION TO RESUME. ; used 1 W10882923 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1 G
Near New Britain, Connecticut 06053
Chuck M.
Job Details:
11/22/2023
Installed control and harness. Tested and GFCI is still tripping when washer attempts agitate or spin. Electrical issue.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Springfield, Massachusetts 01108
Roger R.
Job Details:
11/22/2023
"Found unit had a worn belt that was slipping. Replaced and checked, all okay. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
11/22/2023
Checked unit and found no error codes and all working normal. Suspect off balance load was causing shaking.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
11/22/2023
Checked unit And found unit has a bad pump motor. Quoted $229.99 for motor and 239 labor rate. Installed new pump and unit working properly. ; used 1 W11665769 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near New Britain, Connecticut 06052
Chuck M.
Job Details:
11/22/2023
Customer complaint is that dishwasher was not washing and dispenser was not opening. Ran diagnostics and found error codes. F10e1 dispenser electrical problem. F7e1 no heat. During automatic cycle wash motor was noisy and not washing. Replaced wash motor and dishwasher checked ok. ; dspstn on spec-tagged invntry: 1 WPW10482480 MOTOR/PUMP
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Britain, Connecticut 06053
Chuck M.
Job Details:
11/22/2023
Arrived to diagnose washer. Washer is in the middle of the room in basement with no access to hook up. Customer does not have POP. No diagnostics performed.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Windham, Connecticut 06256
Amanda R.
Job Details:
11/22/2023
Attached new handle
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Fort Mill, South Carolina 29715
Jeff L.
Job Details:
11/22/2023
"The customer has received 2 drums both are factory defects. (Please see pics) the welds are not good, metal is coming up in places and completely smooth in other places. Customer does not want the drum due to it possibly tearing up clothes. Need to order another drum. Advised customer to call us when part comes in.W10541657; ordrng 1 W10541657 (Drum)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Pineville, North Carolina 28134
Jeff L.
Job Details:
11/22/2023
Replaced sump assembly ordered by previous tech all components are working with no leaks. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS2
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
11/22/2023
Checked unit found lightbulb open replaced lightbulb tested operation normal
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
11/22/2023
Customer did not need service he advised me at the door
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZ00
Near East Longmeadow, Massachusetts 01028
Roger R.
Job Details:
11/22/2023
"Unit not heating properly and cannot connect to Wi-Fi. Recommend replacing wiring harness control and interface. Sr 7737857702Connected team number 1 866-333-4591Will lol need new main, ui and wiring harness as unit will not heat over 200F ; ordrng 1 W11594228 (Console) and 1 W11594418 (Control) and 1 W11594182 (Harness)"
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX10
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/22/2023
8252 test 120 ice maker will not move out of stoped position ice maker arm is not stuck test 97 valve is working fine but will not dispense to ice maker fill tube also frozen over call 8032096145 text before call 190 call button. Icemakers on back order office to call customer when parts come in to set up reschedule dates. Ordering controls for defrost issues.; ordrng 1 W11646196 (Ice maker) and 1 W11515313 (Fill tube) and 1 W11646148 (Control) and 1 W11233638 (Control)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Webster, Massachusetts 01570
Angel R.
Job Details:
11/22/2023
"Found lid cracked on left hand at the hinge, ordering new lid and hinges.; rqstng P&A on 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Sutton, Massachusetts 01590
Angel R.
Job Details:
11/22/2023
"Installed parts, tested ok.; used 1 W10528947 ( HUB) from stock"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Auburn, Massachusetts 01501
Angel R.
Job Details:
11/22/2023
"Ran diagnostics found F4E4 line 2 voltage error, F4E1 heater relay connector problem, F3E6 moisture sensor open, F1E1 CCU problem. Found proper voltage at outlet as well as terminal block, checked connections at the CCU and thermal fuse all looked ok. Customer said they have had some power surges lately. Will order new CCU as well as harness as precaution.; rqstng P&A on 1 W10637538 (harns-wire) and 1 W11537223 (CCU)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF0
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
11/22/2023
"Found the UI doesnt work . Theres no build up of ice on back or fill tube.Couldnt get ice maker to advance and there no water in ice tray; ordrng 1 5304530931 (UI) and 1 5304530878 (Quad valve) and 1 243297608 (Ice maker), states that autho needed"
We serviced a
FRIGIDAIRE OVEN
Model EI30EW45JS3
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
11/22/2023
Went to house oven was hot died when using. Explained to cust that needs to be pulled out and is hot.Cant pull it out if hot Called office got them appt for Monday morning .Left and while on phone with office in drive way speaking with Barbra. Husband comes out all huffy explain say thing to him oven is hot and cant pull double oven out while hot.husband starts with attitude and profanities yelling at at me.Screaming to get off his property and cancell appt. Says he told office oven died when cooking.Never going back to house ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Northbridge, Massachusetts 01588
Aimee
Job Details:
11/22/2023
F3e3. Temp problem Tested the water hot and cold working fineF0e5. OverloadRan test cycle and ran each component Working as intended.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Stallings, North Carolina 28104
Jonathan J.
Job Details:
11/22/2023
Complaint F8E4 error code found dishwasher. Drain pump will not turn off. Dishwasher keeps beeping will not start a cycle. I found water in float assembly sudsy water. I found sudden condition inside of dishwasher as well. Also found loose screws all around dishwasher. No additional issues found with dishwasher at this time Found third rack appears to have been leaking at some point in time tighten screws no additional issues found
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
11/22/2023
"Complaint washer will not do anything. Will not operate. Unit will count down in an end. The cycle clothes will be soaking wet and saturated. It will not spin out will not move. Only makes clunking noises I found rotor boat, completely missing, replaced rotor, bolt inspected rotor and clutch no additional issues. Found everything working fine.; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
11/22/2023
Found heater open causing no heat condition. Replaced heater. Tested and verified proper operation. All functions check ok. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
11/22/2023
Installed new sump assy and control. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11025157 MOTOR/SUMP
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Troutman, North Carolina 28166
Vincent O.
Job Details:
11/22/2023
Found end of bulb stuck in socket. Removed bulb from socket. Bulb bad. Customer will replace bulb themselves. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near West Hartford, Connecticut 06107
Gary V.
Job Details:
11/22/2023
"Installed new 3way valve and tested for leaks, found none, recharged with 5.5 r134, unit started cooling, please allow 24-48 hours for temps to regulate."
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
11/22/2023
"Inspected and found open thermal fuse, replaced and cycled, tested fine.; used 1 3392519 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
11/22/2023
"Inspected and found multiple faults, communication, lid lock fault, long drain, rpm, water ring, off balance. Replaced lid lock, and actuator and capacitor, attempted diagnostics and main control not sending voltage to motor. Will order part and call when we can return as office was closed and couldnt give return date.; ordrng 1 W11621180 (Main acu), used 1 W11394572 (DOOR LOCK), 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOC54EC0HS04
Near Stallings, North Carolina 28104
Jonathan J.
Job Details:
11/22/2023
I replaced use your interface tested operations no additional issues found everything is now working fine.
We serviced a
AMANA DRYER
Model NED4700YQ0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/22/2023
Replaced timer and heating fine in timed dry
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
11/22/2023
"I maker, I replaced inlet valve assembly Control, and expansion board. I tested operations no leaking occurring at this time from anywhere customer to continue to monitor."
We serviced a
WHIRLPOOL VENTHOODS
Model UXT5536AAS3
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
11/22/2023
Part number received from Whirlpool is an evaporator harness for a refrigerator not a control. Part number is attached to harness is correct wrong part. Office to call customer when part comes in after inspection has occurred to make sure correct part is in box or bag ; ordrng 1 w10851619 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Worcester, Massachusetts 01604
Angel R.
Job Details:
11/22/2023
"Installed new suspension rods, tested ok."
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model LFFH20F3QWG
Near Worcester, Massachusetts 01604
Angel R.
Job Details:
11/22/2023
"Installed parts, compressor came on. Advised customer to keep an eye on it for the next couple days."
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Douglas, Massachusetts 01516
Angel R.
Job Details:
11/22/2023
Installed dryer repair kit tested ok.; used 1 4392067 ( DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS01ILBL1
Near Hampton, Connecticut 06247
Amanda R.
Job Details:
11/22/2023
The panel sent didnt have window cut out for display need to reorder panel installed so they can use took pictures ; ordrng 1 WP8531245 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Brooklyn, Connecticut 06234
Amanda R.
Job Details:
11/22/2023
Shield fell off screws missing ; ordrng 1 W11409708 (Shield) and 2 W11573574 (Screw)s and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
11/22/2023
Installed new vent fan motor checked fan and unit is now blowing and circulating air properly. Checked all other operations and unit is working to factory specs
We serviced a
WEBER FREEZER
Model WZF56R16DW04
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
11/22/2023
"Checked over freezer and found unit had started working just the high temp light was on, checked cooling and found evap frosting all the way to the bottom, noticed sides of cabinet on unit hot. Checked compressor and found running hot to the touch, wile in basement noticed the temps down there are super hot from furnace running had to be over 80 degrees advised them the down stairs it to hot for the freezer to run right its over heating the compressor and shutting down there is no cool air flowing in basement. Added a fan they had to help circulate the air advised they will need some circulation down there to help with freezer the unit is working properly just over heating once air is moving better it will stop it from shutting down"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Berlin, Connecticut 06037
Jimmy R.
Job Details:
11/22/2023
"Checked over unit and found ice maker had stopped producing ice then would start again then stop, checked ice make and cycled unit found ice maker would cycle two times then fill with water ice maker is faulty. Replaced ice maker and cycled unit found unit now filling proper and all operations now working to specs"
We serviced a
WHIRLPOOL DRYER
Model CEM2760TQ2
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/22/2023
"Replaced belt and pulley and unit operating fine, heating and tumbling verified."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
11/22/2023
"Tested unit and found ice maker in fridge section not making ice and leaking when trying to make ice, checked ice maker and found ice mold broken causing mold to fall down and leak water out, found ice maker cracked causing issue. Replaced faulty ice maker and cycled unit found ice maker not filling and working properly. Checked over fridge section and customer had been having an issue with lower draw freezing food checked thermistors and found reading correct adjusted temps in fridge and freezer stopped some of the air from flowing into draw to help with freezing. All operations are now working to specs"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
11/22/2023
"Ran unit and found no water leaking anywhere from machine checked rails and made sure everything was tight and secure, ran unit threw a power wash and no leaking everything is dry as can be. Advised customer to watch unit at this time there is nothing leaking and no signs of a leak if any issue plz call back and to record where it is dripping from"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
11/22/2023
"Tested unit and found both front burners would not light found ignitor coming on but not sparking in the correct location. Cleaned ignitors and cleaned burner heads found flame to night on simmer adjusted all flams checked lighting and unit is now lighting up and working properly, advised customer going slow is the best for the bigger burners"
We serviced a
JENN-AIR OVEN
Model JMW2430DS01
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/22/2023
"Replaced user interface and tested, each button responsive, microwave and oven operating.."
We serviced a
GE COOKTOP
Model JB700DJ1WW
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/22/2023
"Cs says the front two burners stay on, not working at lower temperatures. Rf burner cycling on/off for as it should, Lf staying on, same with single or dual burner on each. Cs says rf burner has just been staying too hot regardless of setting.Quoted for burners with built in sensor likely cause, possible needing switches as well.Denied, collected for service call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Killingly, Connecticut 06239
Amanda R.
Job Details:
11/22/2023
Replaced evaporator fan motor
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Grafton, Massachusetts 01519
Aimee
Job Details:
11/22/2023
Installed timer and knob and tested heat and was running
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Mansfield, Connecticut 06268
Amanda R.
Job Details:
11/22/2023
Long drain over sudsing pressure signal fault original drain hose not long enough to reAch stand pipe they attached none heat resistant tubing WHIch is now kinked restricting water from draining completely
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Hartford, Connecticut 06112
Chuck M.
Job Details:
11/22/2023
Customer complaint is that ice container is stuck inside ice room. Inspected and found no ice buildup or clumping. Container is just stuck and does not lift up past auger to remove. Container will break if forced. Customer called manufacturer to get an authorization for parts and labor.
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
11/22/2023
Replaced all parts and dryer running normal. Great heating and airflow.
We serviced a
LG RANGE
Model LRE3060ST
Near Warren, Massachusetts 01092
Chris B.
Job Details:
11/22/2023
Replaced part and unit running normal. The relay that was burnt the terminal needed to be fixed on the wire side. Use universal terminal and showed customer final repair and customer happy with it.
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Hartford, Connecticut 06120
Chuck M.
Job Details:
11/22/2023
Installed actuator and tested. Washer is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near East Hartford, Connecticut 06118
Chuck M.
Job Details:
11/22/2023
Installed hinges and tub. Gasket was torn. Replaced gasket. ; used 1 W11177741 (GASKET) from stock
We serviced a
WHIRLPOOL RANGE
Model KSEG950ESS0
Near Charlotte, North Carolina 28270
Jeff L.
Job Details:
11/22/2023
Found the board where the terminal block was blew up due to capacitor going bad. (See pics) sending estimate to customer gonna try and find another company that come out and fix today. Customer was gonna plug stove back in and use it. I advised with the terminal block and board blown I COULD NOT FOR LIABILITY REASONS plug the stove back in and give the ok to use it. (Extreme fire hazard) see pic. Customer will call back if neededCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
11/22/2023
"Removed and replaced right side freezer door. Tested, door opening and closing properly."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Clover, South Carolina 29710
Mitch H.
Job Details:
11/22/2023
"Installed element support. Tested, all operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
11/22/2023
"Complaint is not a drain issue. Washer is draining properly. Customer showed me a video of washer in spin making a banging noise. Entered diagnostics, no stored error codes. Called tech line spoke to Austin SR# 7737329433. He had me run diagnostics automatic test, completed properly. Reentered diagnostics, checked again for errors, none stored. He then said that indicated nothing mechanically wrong with washer. No recommended part or repair. Advised customer to call Whirlpool customer service and if possible send video to them."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Fort Mill, South Carolina 29707
Mitch H.
Job Details:
11/22/2023
Checked and found evaporator ice up blocking airflow. Tested and found defrost heater open. Ran diagnostics and found damper would not cycle. Needs heater and damper. Quoted customer for repair. Customer approved. Collected full amount on cc. Checked part availability and scheduled return visit for 11/29 am.; ordrng 1 WPW10495967 (Heater) and 1 W11087463 (Damper)
We serviced a
SAMSUNG WASHER
Model WA45T3200AW
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
11/22/2023
Customer complained lid switch wire handing down and frayed causing intermittent issues with door switch. Confirmed complaint. Ordering new lid switch. Scheduled return call for 11-29-23 am. ; ordrng 1 DC34-00025E (Lid switch)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Charlotte, North Carolina 28262
Ryan S.
Job Details:
11/22/2023
Customer didnt have receipt. Customer said it was less than a year old. She said she had no idea where it was. Informed customer she would have to go get receipt or call whirlpool for an authorization. Customer didnt want to pay. Left with No diagnostic. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, North Carolina 28269
Ryan S.
Job Details:
11/22/2023
"Customer complained unit wont power on , no display. Checked incoming power and proper 240v, 120 across each let to neutral. Found Ui wont turn on but came on for an instant once while unplugged Ui from control board. Power cycling unit by unplugging and plugging unit back in didnt work either. Needs UI panel and Control board. Scheduled return call for 11-29-23 am ; ordrng 1 W11413566 (UI panel) and 1 W11525996 (Control board)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Charlotte, North Carolina 28216
Ryan S.
Job Details:
11/22/2023
"Customer complained of no heat. Foudn proper voltage. Foudn eleemnt short to ground. Found thermal cutoff off blown. Replaced heating Element, thermostat and thermal cutoff. Reassembled and ran unit verified element cycling on and off at proper temps. ; used 1 279816 (THERMAL KIT), and 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Charlotte, North Carolina 28227
Ryan S.
Job Details:
11/22/2023
"Checked compressor when checking parts first thing in morning, compressor came in a box that was inside another box. The outer box was fine, opened outer box and could see damage to inside box from compressor inside. Compressor was also sitting on its side in inside box, which caused it the bend the right line on the compressor and crimping it , also rubber plug is ripped off inside the other line going in compressor. unit is damaged and cant be used. Ordering new compressor and setting couple to keeping for return visit. Called customer to inform the office will call when part comes in. Unit is r600.; rqstng P&A on 1 W11580057 (Compressor) and 1 2xtimeframe (2xtimeframe), dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV"