Service History 473

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ07

Near Morris, Connecticut 06763

Jimmy R.

Job Details: 12/07/2023

"Checked over unit and found customer had work up in morning and fridge was warm and not running, plugged unit back in and found when calling for compressor it would never come on, checked ptc relay and found blue wire had been eaten and cut by mice causing no power to unit. Fixed broken wire and plugged unit back in, compressor came right on and started to pull heat, checked evaporator and unit is frosting up and now cooling advised customer to give unit 24hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 876765 TUBING KIT and 1 W11506635 COUPLER 6 NF MS SV"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 12/07/2023

"Replaced control and harness. Tested, actuator now working but washer still will not agitate, stays in spin. Attempted to remove clutch but even with impact driver could not get pulley nut loose. Ordering gear case, cam and agitator. Checked part availability and scheduled return for 12/13 AM; ordrng 1 W11454741 (Gear case) and 1 W10721967 (Cam) and 1 WP3951744 (Agitator) and 1 2Xtime (2X time)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 12/07/2023

"Checked and found that dryer only has one leg of power, 120volts incoming. Checked dryer cord, wired correctly and cord good. Checked breaker, found one side of breaker would not reset. Advised customer that she would need an electrician to check dryer outlet and breaker."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 12/07/2023

"Disassembled dryer, checked motor and motor mount. Made sure motor is secure in cradle. Replaced drum. Reassembled, tested, dryer operating properly, only normal operating sounds."

We serviced a

WHIRLPOOL WASHER

Model SAV2655AWW

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 12/07/2023

Washer not draining. Found shaft spinning in pump needs new pump. ; ordrng 1 205217P (Drain pump)

We serviced a

WHIRLPOOL DRYER

Model WED7120HC2

Near Newington, Connecticut 06111

Chris B.

Job Details: 12/07/2023

"Replaced part found heating element broken and replaced element and thermal fuse. Unit drying properly. Used TS Element and Fuse.; used 1 WP3387747 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

GE WASHER

Model GTW485ASJOWS

Near Manchester, Connecticut 06040

Chris B.

Job Details: 12/07/2023

Complaint that the unit is not spinning out. Verified all components and tested out the unit and found no issues with the washer. All seems to work as normal.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW2

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 12/07/2023

"Unit has been making some loud noises, located in garage. Quiet on arrival, turned up temp to turn compressor on, noise is coming from rear of unit. Found receipts had been sucked into the condenser fan. Tilted unit up and cleared fan assembly, running fine"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 12/07/2023

"Sliding bin holder has broken, wont hold bin.; ordrng 1 W10861519 (Deli drawer hanger)"

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Ludlow, Massachusetts 01056

Mike K.

Job Details: 12/07/2023

"Cs had broken lid lock assy, quoted for part/labor.. accepted. Replaced with upgraded lock assy and ran drain and spin cycle, locked fine and ran through cycle fine. Fill, agitate, drain and spin all verified functioning."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS1

Near Torrington, Connecticut 06790

Chuck M.

Job Details: 12/07/2023

Customer complaint is that dishwasher is leaking. Inspected and found dishwasher leaking at sump assembly. Ordered sump. ; ordrng 1 W11416362 (Sump w/gasket and diverter)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Harwinton, Connecticut 06791

Chuck M.

Job Details: 12/07/2023

Customer complaint is that dishwasher door panel is rusted. Took pics and ordered door panel. Customer called for service on 11/30/23. Took pic POP. ; ordrng 1 W11625194 (Front door panel)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Bristol, Connecticut 06010

Chuck M.

Job Details: 12/07/2023

Customer complaint is that washer is leaking. Inspected and found hot water inlet valve is cross threaded. Customer also stated that was were not completely wet at end of cycle. Ran diagnostics and found no error codes. Inspected and found shield scrapped underneath. Ran fast agitate and cam grinds intermittently. Ordered inlet valve and cam. ; ordrng 1 W11595805 (Inlet Valve) and 1 W10721967 (drive pulley)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS2

Near Manchester, Connecticut 06040

Chris B.

Job Details: 12/07/2023

Complaint that the unit is leaking water from the bottom left. Found broken water valve. Replaced part with TS and unit running normal. No leaks detected. Ran diagnostic cycle and all tested properly.; used 1 W11434044 (Valve) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 12/07/2023

Both sections not cooling. Compressor not running. Needs inverter and control ; rqstng P&A on 1 W10843055 (Control) and 1 W11087200 (Inverter)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 12/07/2023

"Cx complaint that the unit is making a loud rumbling noise while it runs. I inspected the unit to confirm the complaint. I found the noise coming from the motor. I tried to remove the motor, the blower wheel is stuck to the axle. I have the motor but do not have the blower wheel. I called the office and scheduled the appointment for Monday 12/11 pm. I have the motor in TS, Im not ordering the motor because I have one on my van.; ordrng 1 WP694089 (Blower wheel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Sturbridge, Massachusetts 01566

Gary V.

Job Details: 12/07/2023

"Inspected and found door seal leaking and door hinges opening too far almost to the floor, will order parts and return.; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge) and 1 W11483553 (Door gasket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 12/07/2023

Replaced harness assy for pantry drawer and control has come on. Unit was unplugged so is completely defrosted. Cs to monitor; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA01

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 12/07/2023

"Heavy light blinking on arrival. Powered off/on and started normal cycle fine, filled and went into wash, moving water ok, motor is running rough. Cancelled and drained fine. Attempted second cycle and wash motor is running a bit more smoothly. Did not recreate failure. Quoted for sump assy. Denied, collected service call only"

We serviced a

WHIRLPOOL WALL OVEN

Model WOC54EC0HS03

Near South Windsor, Connecticut 06074

Chris B.

Job Details: 12/07/2023

Complaint that the unit is powering off at random times. Found no issues with the connections. Found error code F7E4 User interface/ ACU state status mismatch. Will order parts for a return visit.; rqstng P&A on 1 W11261167 (Control Board) and 1 W11297728 (Touch Control Panel) and 1 W11325603 (Control Board) and 1 W11356990 (Harness Communication)

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Springfield, Massachusetts 01109

Roger R.

Job Details: 12/07/2023

Found unit working properly but unit connected to a 3 vent pipe. Explained that this dryer requires a 4 vent pipe to dry correctly. Instructed on installation and usage ; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Springfield, Massachusetts 01129

Roger R.

Job Details: 12/07/2023

Found unit had loose suspension rods. this is allowing the unit to vibrate and wobble at high speed spins. Replaced suspension rods and unit working normal again.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Wilbraham, Massachusetts 01095

Roger R.

Job Details: 12/07/2023

Installed new main control and drain pump working properly now. ; dspstn on spec-tagged invntry: 1 W10854215 CNTRL-ELEC

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Longmeadow, Massachusetts 01106

Roger R.

Job Details: 12/07/2023

Found two error codes F8E0 and F0E5 both off balance codes. Customer stated they were washing a comforter and some towels. I recommended to use bulky Items cycle for those type of loads.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near East Hampton, Connecticut 06424

Jeremy B.

Job Details: 12/07/2023

Frost randomly collecting in food and shelves in freezer section. Inspected door seal and gap between liner and casing all checks ok. Freezer door slightly warped will order and replace. ; ordrng 1 W10918659 (Door)

We serviced a

WHIRLPOOL DISHWASHER

Model Wdt750sakz0

Near Holland, Massachusetts 01521

Gary V.

Job Details: 12/07/2023

"Inspected and found f6e1 ui fault, found inner door and controls infested with bugs, this is a liability for us to service and informed customer."

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC3

Near East Granby, Connecticut 06026

Chris B.

Job Details: 12/07/2023

"Complaint that the unit is not cycling through correctly and has a strong burnt smell. Found error codes F7E6, F0E3, F2E1 and F7E6. Found bad rotor starter, gear case and UI. Customer decided not to fix the unit. Collected trip fee.; dspstn on spec-tagged invntry: 1 W11400681 CNTRL-ELEC"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 12/07/2023

Returned to install part ordered installed new control board. Ran bake and unit working as designed. Verified proper operation. Unit was new build with no tenant. Left old part w customer and couldnt get ahold of builder.

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Suffield, Connecticut 06093

Mike K.

Job Details: 12/07/2023

"Unit under 1yr wp warranty per service bench. Complaint of f9e1 errors. Unit locked on arrival.Found unit not draining, cleared drain trap and unit draining fine, went through drain and spin cycle fine."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Somers, Connecticut 06071

Gary V.

Job Details: 12/06/2023

"Inspected and found broken capacitor and replaced, ran component synchronization tests and cycled thru, tested fine. Deep discounts applied to cost.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Suffield, Connecticut 06093

Mike K.

Job Details: 12/06/2023

"Replaced top led switch assy and lower led, all working ; dspstn on spec-tagged invntry: 1 W11602886 LED MODULE"

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Windsor, Connecticut 06095

Chuck M.

Job Details: 12/06/2023

Arrived to install parts ordered. Inspected and found clothing padded insert stuck in drain pump housing causing suds error. Removed and tested washer. Console is glitching. After multiple attempts to get into diagnostics washer completed diagnostics and quick wash cycles successfully. Ordered console P&A ; rqstng P&A on 1 W11325578 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Suffield, Connecticut 06078

Gary V.

Job Details: 12/06/2023

"Inspected and found multiple problems, Gearcase spline stripped, wash plate seized, tub out of round, and suspension rods worn out, will submit estimate. ; rqstng P&A on 1 W10752719 (Basket) and 1 W11130362 (Suspension rod kit) and 1 W10528947 (Hub kit) and 1 W10752283 (Wash plate) and 1 W11454734 (Gear case)"

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS3

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 12/06/2023

Arrived and found customer needed to reschedule.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Wilbraham, Massachusetts 01095

Roger R.

Job Details: 12/06/2023

Found right front ceiling light out. Replaced with good light and all okay. ; used 1 W10695459 (MODULE LED) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5021SR/AA

Near Brockton, Massachusetts 02301

Aimee

Job Details: 12/06/2023

"No cool fridge the freezer froze up, steamed out freezerFound not going into defrost again Tried to run a force defrost not coming on Needs bi metal, main board and thermistor ; ordrng 1 DA61-13585A (By metal) and 1 DA32-10104V (Temp sensor) and 1 DA92-01199M (Control main), states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF18A5101SR

Near Norfolk, Massachusetts 02056

Aimee

Job Details: 12/06/2023

Installed new water valve and tested complete

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 12/06/2023

"Customer complained he was having trouble washing larger loads. Ran into and found suspension was good and unit went through all functions in diagnostic and no error codes, found serove pointer about inner basket. Doesnt have QR code so ordering inner basket. Informed customer part will be shipped to home. When part is delivered checks for damage and give office call to schedule return call. ; rqstng P&A on 1 W11172199 (Inner basket)"

We serviced a

WHIRLPOOL M/W OTR

Model KMHC319LSS00

Near Granby, Connecticut 06060

Mike K.

Job Details: 12/06/2023

"Unit is under 1yr wp warranty, took photo of receipt.Unit makes loud vibration noise when convection bake cycle is started, was able to replicate. Case vibrating against cabinet. Unit is functioning properly.Added a plastic spacer between unit and cabinet and runs without vibration noise."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 12/06/2023

"Cs says unit started making a moaning type noise, then rf not staying cold and stopped making ice. 51 in rf, -2 in fr.Thermistors pass evap fan not running, not blocked. Measured 41v during test 3. Ordering control, evap fan and cover (cover tab snapped in removal)Office to contact cs when parts come in to schedule return.; ordrng 1 W11224591 (Evap fan motor) and 1 W11661208 (Cover) and 1 W11224256 (Control)"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 12/06/2023

"Removed and replaced main control. Reassembled, ran DLMS calibration cycle. All functions tested good and operating properly."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Sharon, South Carolina 29742

Mitch H.

Job Details: 12/06/2023

"Checked and found wire to drain pump broken causing washer to stop with lid locked and full. Repaired wires, tested, now draining and operating properly."

We serviced a

JENN-AIR BUILT-IN M/W

Model JMDFS24JL00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 12/06/2023

"Returned to install new Ui panel and hinge kit. Installed parts and reassembled unit. Ran several cycles and unit not cutting off opening by itself. Showed customer,Verified proper operation."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 12/06/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11454741 GEARCASE

We serviced a

AMANA COOKTOP

Model AER6603SFS5

Near Charlotte, North Carolina 28208

Robert A.

Job Details: 12/06/2023

Installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Charlotte, North Carolina 28209

Robert A.

Job Details: 12/06/2023

"Cx complaint that the units ovens are not reaching the set temps. I inspected the unit to confirm the complaint. I set both ovens to 350. The left oven reached 350 and cycled from 380 to 320 averaging about 350. The right oven indicated it reached the set temp, however it only reached a max temp of 351 during the cycles. I got as low as 320 averaging about 335 in the right oven. The oven needs new temp sensors. She called WP and got an authorization code to cover the repair. I installed the parts and tested the unit for the cx. The unit is working as designed.K19M8P0APL1"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Charlotte, North Carolina 28211

Robert A.

Job Details: 12/06/2023

Cx did not answer the phone or the door. The office called and got no response as well. I did not install the part.; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Charlotte, North Carolina 28211

Robert A.

Job Details: 12/06/2023

"Cx complaint that the unit is not finishing the cycles. I inspected the unit to confirm the complaint. I found error codes: f9e1 fAe2, I cleared the code and ran a service cycle. The drain pump had a hard time running, I checked the drain pump and connector. 5he connector was loose causing intermittent drain performance. I secured the connector and tested the unit for the cx. The unit is working as designed."

We serviced a

JENN-AIR RANGE

Model JDRP548HL01

Near Charlotte, North Carolina 28211

Robert A.

Job Details: 12/06/2023

Cx complaint that the units small oven door has trouble closing. I inspected the unit to confirm the complaint. I found the small oven door has excess motion when it closes. This releases heat and condensation while cooking. There is a mark on the inner door where to hinge has been hitting because of the crooked closure of the door. The unit needs a new inner door and hinges to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11318335 (Inner door) and 1 W11643896 (Left hinge) and 1 W11643900 (Right door)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Charlotte, North Carolina 28215

Robert A.

Job Details: 12/06/2023

Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the unit is getting 246v and the heater relay is sending 115v. The element has a break and needs to be replaced. My TS says I have one but its not on my truck. Im ordering the part for the return visit. I called Jen and scheduled the appointment for next Tuesday 12/12.; ordrng 1 WP3387747 (Element)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 12/06/2023

Freezer not cooling temp in the thirties no heavy frost on evaporator checked errors in diagnostic mode ran test four ff section been cooling normally for about five days now quoted for three way valve and ff thermistor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAW02

Near Mansfield, Connecticut 06250

Amanda R.

Job Details: 12/06/2023

Freezer led out replaced all leds working ; dspstn on spec-tagged invntry: 1 WPW10515057 LED MODULE

We serviced a

GE REFRIGERATOR

Model PYE22KSKOSS

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 12/06/2023

"Replaced main control. Entered diagnostics by pressing water/auto fill and Ice at same time, hold for several seconds. Unit will enter diagnostics and then show 00 00, use fridge button to increment and go to test 00 93, press auto fill to start.Verified heater coming on. Ran through three defrost cycles and left starting a fourth, will automatically come back on when complete."

We serviced a

WHIRLPOOL DRYER

Model WED8410SW1

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 12/06/2023

"Unit is running whether unit is on or not, also says is not heating. Verified if plugged in and door closed unit runs.. does same with u/I disconnected. Started a cycle while running and gave f01 error, main control failure.Control nla.Collected for service call only"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 12/06/2023

"Unit is at a quality inn. Commercial coin op unit.Unplugged on arrival, plugged in and unit draining (tub empty)manual drain. Let unit finish drain cycle.F8e1 error in history, long fill. Cleared history.Ran diagnostic test, water was off/turned on. Unit not draining, all other functions tested ok.Quoted for drain pump. Approved and collected payment over phone.Replaced drain pump and ran diagnostic cycle. Completed with no issue, drain pump operating fine.Recalibrated and ran test second time fine.; used 1 WPW10276397 (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Mft2776fez00

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 12/06/2023

"Unit getting warm if fr and stopped making ice. Compressor/fans running.Removed evap cover and found ice clump upper right of evap, rest clear.Sealed system issue.Per service bench compressor itself has 10 year warranty. Nothing else, out of 1yr labor warranty.Quoted for sealed system repair, parts other then compressor.Called office and ran card through them (weak signal)Rcvd $129.00 Bankcard Ref # 1346936469"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 12/06/2023

Customers complaint is refrigerator will randomly stop cooling and has to reset power. Entered diag and toggled each component and could not duplicate any problems. Would recommend replacing control board if problem continues no guarantee new control will resolve problem. ; used 1 W10843055 (CNTRL-ELEC) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near East Hampton, Connecticut 06424

Jeremy B.

Job Details: 12/06/2023

Found tub cracked at bottom. Washer is in garage not hooked up. Took pictures of cracked tub. Will order and replace parts. ; ordrng 1 W11219115 (Outter tub) and 1 W11400156 (Suspension) and 1 W11178227 (Basket) and 1 Xtratime (Xtra time) and 1 W11394572 (Lid lock) and 1 W11457841 (Strike)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 12/06/2023

"Installed new compressor and filter drier. Pulled vacuum then recharged. Please allow 24 hrs for temps to stabilize. ; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 R600A (R600A 14.8 OZ) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 12/06/2023

"Arrived to install ice maker. Customer mentioned water coming from underneath drip tray. Inspected and found water from ice chute behind dispenser. Appears to be condensation. Found chute does not seal properly. UI connector came off of board when removing. Ordered chute, UI and water valve. ; ordrng 1 W11204892 (door-ice) and 1 W11574766 (UI) and 1 W11567408 (Dual Valve), dspstn on spec-tagged invntry: 1 W11557001 ICEMAKER"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH1

Near West Hartford, Connecticut 06107

Chuck M.

Job Details: 12/06/2023

Customer complaint is that dishwasher door panel paint is chipped and rusted around vent. Found some water droplets around vent upon arrival. Customer used dishwasher previous night and empty in the morning. Ran diagnostics and got no error codes. Checked vent to make sure it is working properly. Ordered vent and panel. ; ordrng 1 W11672201 (Front Panel White) and 1 W11649995 (Vent)

We serviced a

WHIRLPOOL DRYER

Model WED7120HC3

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 12/06/2023

I replaced control and moisture bar sensor harness I tested the moisture bar sensor in diagnostics and it is turning off the light in diagnostics. Also ran a regular cycle unit entering. Cool down within five minutes of operation on a regular normal cycle. No additional issues found with dryer no abnormal noises heard with dryer either. ; dspstn on spec-tagged invntry: 1 WPW10298258 WIRE HARNESS

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS07

Near Newington, Connecticut 06111

Chuck M.

Job Details: 12/06/2023

Installed control and thermostat. Tested and microwave is working properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Newington, Connecticut 06111

Chuck M.

Job Details: 12/06/2023

Customer complaint is that washer has error code F6e2 communication error. ACU not communicating with HMI. Ran diagnostics and unit would not advance due to error code returning. Quoted P&L. Customer will buy new.

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25FKSS02

Near Avon, Connecticut 06001

Chuck M.

Job Details: 12/06/2023

Customer complaint is that refrigerator is leaking. Inspected and found drain pan overflowing. Found water tube to filter housing and housing corroded and leaking. Ordered housing and water tube. ; ordrng 1 WP2199840 (housing) and 1 WPW10279884 (Water tube)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Winsted, Connecticut 06098

Chuck M.

Job Details: 12/06/2023

Customer complaint is that dryer took too long to dry. Inspected vent and found screen was blocked outside with lint. Cleared and heat is exhausting properly.

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 12/06/2023

Complaint dryer not starting not heating. I found motor failing have to kick start the dryer by turning drum by hand and shutting door quick blower wheel split also causing noise no debris in blower housing. No additional issues seen or found at this time. ; ordrng 1 W10888146 (Housing) and 1 W11596046 (Seal) and 1 WP697772 (Blower wheel) and 3 WP489463 (Screw)s and 1 W11481730 (Bracket) and 1 W11549461 (Motor)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Stallings, North Carolina 28104

Jonathan J.

Job Details: 12/06/2023

"I replaced control water inlet valve and capacitor I tested operation start button working now with no issues found no drive train issues suspension issues or cracks found with machine at this time advised customer on proper loading procedures not to over or under load machine and advised customer on new software changed to control. Service pointer W11648603. Unit now filling with water and operating normally. ; dspstn on spec-tagged invntry: 1 W11170317 CNTRL-ELEC 1 W11210459 VALVE(USE ORIGINAL HARNES , and 1 W11428524 CAPACITOR"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 12/06/2023

I replaced user interface and main control for unit clicking time counting up randomly and counting down screen going completely blue blank randomly not drying consistently issues. no additional issues found with dryer. Dryer is working just fine and is also working just fine through customers smart app.

We serviced a

WHIRLPOOL DISHWASHER

Model WTW5057LW0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 12/06/2023

I replaced harness ran control board calibration cycle insured drain pump is working now. No additional issues found with washing machine at this time.

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS07

Near Newington, Connecticut 06111

Jeremy B.

Job Details: 12/06/2023

Tech was assigned as a helper;

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Newington, Connecticut 06111

Jeremy B.

Job Details: 12/06/2023

Arrived and found co trim panel powered on but there is no display and will not turn on. Reset power and then dryer started to respond and started working normally. Tested several times and cant find any problems. Ministered supply power while running and its stable. Will order and replaced console and control at the same time. ; ordrng 1 W11413566 (Console) and 1 W11525996 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near New Britain, Connecticut 06053

Jeremy B.

Job Details: 12/06/2023

Water not dispensing. Valve getting power and keeps humming but no water flow. Tried thawing with no luck. Will order and replace water valve and water tank at the same time. ; ordrng 1 W11346622 (Water tank)

We serviced a

WHIRLPOOL OVEN

Model KODE500EBS20

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 12/06/2023

"Checked over unit and found console not responding ran a diagnostics and found errors F6e0 user interface lost connection,f2e1 stuck or shorted key, f1e0 oven user interface failure removed console and checked connections found harness good and connections ok, reattached console and unit started to operate normally heated both ovens and unit stopped and errors our f1e0 interface failure. Unit going to need new interface will order and return with parts. Panel is a special order advised we would call when in to schedule return visit ; ordrng 1 W11600642 (Control panel)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Springfield, Massachusetts 01129

Roger R.

Job Details: 12/06/2023

"Found unit had a broken belt, quoted for maintenance kit plus labor. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Ludlow, Massachusetts 01056

Roger R.

Job Details: 12/06/2023

"Installed new gear case, basket, tub and wash-plate and slider due to noisy bearing and unable to remove basket from transmission. ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE and 1 W11393685 GEARCASE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 12/06/2023

"Installed new control and checked over operations, unit is now on and control is operating as designed. Checked over all functions and fridge is cooling and working to factory specs ; dspstn on spec-tagged invntry: 1 WPW10675033 CNTRL-ELEC"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 12/06/2023

"Tested washer and found unit would start squealing as soon as a spin cycle is ran, checked transmission and found shaft had dropped down causing it to rub and squeal transmission is also leaking some oil witch is getting on slider and clutch. Will order new transmission, clutch and slider parts tentative p/a ; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 12/06/2023

"Retuned to install new control board, stator, clutch and slider. Installed app part and ran agitate And spin. Unit now working as designed. Let customer hear unit running with noise gone. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10754448 CLUTCH"

We serviced a

KITCHENAID M/W OTR

Model KMHS120KPS01

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 12/06/2023

"Checked over unit and found bottom light not shutting off when pushing on cntrl panel, checked power to light socket and found cntrl sending 120v to socket all the time control faulty. Replaced control and tested light, light now shutting off and operating to factory specs"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 12/06/2023

Replaced right ff door gasket replaced Ff evaporator thermistor and optimized it turned unit on ; dspstn on spec-tagged invntry: 1 W11087438 EVAP MOTOR

We serviced a

MAYTAG DISHWASHER

Model MDB8959SAS1

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 12/06/2023

Installed new console and reset controls ran a wash cycle and checked all selections. Unit now operating properly and all functions working to specs

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Marvin, North Carolina 28173

Jonathan J.

Job Details: 12/06/2023

"Complaint, making loud, humming noise will not stop runs all the time. I found humming noise was directly correlated to condenser coil rear, right when facing the back of the refrigerator had been damaged during transit, it appears during install unsure when condenser coil to hum also causing rear back panel to hum against compressor Housing. Also found capillary tube. Word attaches to evaporator was rubbing and humming on evaporator cover. Also causing noise. I applied perm and adjusted condenser and evaporator coils. No additional issues found unit is noticeably quieter. ; used 1 212643 (SEALER-GUM) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 12/06/2023

"I replaced all previous ordered parts tested operation found dispenser sensor has failed and washer leaking from valve started yesterday per customer sensor is corroded and broke will need new dispenser assembly to fix. ; ordrng 1 W11413340 (Drawer) and 1 W11413407 (Dispenser housing), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11239857 BELT"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 12/06/2023

"Checked over unit and found console not responding when trying to start a cycle, ran a diagnostics and found no errors ran a self test cycle and unit went threw as designed. Ran a wash and spin unit went threw and is now functioning properly ; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 12/06/2023

"Checked over fridge and found items freezing in left side crisper draw items are frozen like a rock, checked temps and unit is set to 37 in fridge and 0 in freezer ran a diagnostics cycle and checked each damper and fan found dampers opening properly, checked thermistors and found reading correctly. Customer does not have ice maker hooked up and air had no where to go with ice make i think this is causing just that one side of the draw to freeze items, added some tape to left side air tunnel to stop a lot of air from blowing into that draw advised customer to give unit 24hrs so temps can regulate this should help also increased the fridge temp to 39"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 12/06/2023

"Checked unit an found water leaking from under unit and coming out of the front when running the water dispenser, checked water line going into door and found water line leaking water from where the water line goes into the harness, opened harness and found water line had crimped in half causing it to leak. Cut out broken water line and added a fitting to extend the waterline so it would not kink. Checked water and unit is now dry and all operations are working to specs; used 2 WP2300868 (Fitting) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Farmington, Connecticut 06032

Jeremy B.

Job Details: 12/06/2023

Found belt broken causing drum not to turn. Installed repair kit all checks ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 12/06/2023

"Both gaskets rf doors are damaged. Also getting low flow at dispenser. Cs replaced filter and worked for awhile then was slow again. Verified slow flow. Removed filter and flow was fine, was also fine when I put filter back in. Likely something with filter, but ordering housing.; ordrng 1 W11482384 (Housing) and 2 W10407212 (Gasket)s"

We serviced a

WHIRLPOOL COOKTOP

Model KCGS550ESS05

Near Denver, North Carolina 28037

Ryan S.

Job Details: 12/06/2023

"Returned to install new mainifold assembly, hooked up gas and ran all burners to test for proper function and leaks. No leaks detected and all burners working as designed. Verified proper operation."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 12/06/2023

"Customer complained of water being left over in disperse tray after running unit . Found little water in disperse tray. Informed customer this is possible with the design of the dispenser tray, the water has to fill up to a certain point be for it empties into the unit. Which can cause water to be left in dispenser at end of cycle. Just dump tray after use. Verified proper operation."

We serviced a

WHIRLPOOL WASHER

Model LSR8233EQ0

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 12/06/2023

"Customer complained unit vibrating and shaking with larger loads. Checks unit in spin a unit functioning correctly. Nothing loose or missing, found suspension springs stretched/ worn. Quoted 292$ for repair. Customer didnt want to repair. Collected trip fee via check."

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 12/06/2023

"Arrived, began work. Opened box with top and found it was incorrect. Part number is right but packaged wrong. Reordering top. Will install all parts n return visit.; ordrng 1 W11097319 (Top - White)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Norfolk, Massachusetts 02056

Aimee

Job Details: 12/06/2023

Installed new suspension rods and added 6 towels filled on towel setting drained and spunAdvised customer there over loading the washer.Filling more than half way with cloth. Explained when loading leave wash plate exposedAnd even amounts cloths

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Franklin, Massachusetts 02038

Aimee

Job Details: 12/06/2023

"Found the water valve leaks in at ice maker ,and needs new gasket .The front of the ice bucket was taken off by husband.Because the ice draw was front in from water leaking from ice fill tube; ordrng 1 W10830274 (Fridge gasket) and 1 WPW10349187 (Valve) and 1 W11185686 (Ice buck) and 1 W10882923 (Ice maker)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESR/AA

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 12/06/2023

"Had to steam out he ice box to get at augar mtr. Found water tripping from ice maker overAugar mtr. Tested cubes and crushed working for nowNeeds ice maker; ordrng 1 DA82-02696A (Ice maker kit), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 12/06/2023

"Customer complained unit freezer wasnt cooling or making ice ,upon arrival foudn temps were 10? in freezer and ice had started production, found refrigerator was 40? and door had been opened a few times. Found freezer evap had 3/4 frost pattern, ref evap was full pattern. compressor working and running, charged nitrogen and couldnt find leaks on brazing sections , unit not showing leak after watching for several minutes. found unit has slight leak or resteiction.ordering evaporator and also ordering reversing vavle and 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W11598434 (Evaporator) and 1 W11506620 (Evap lockring) and 1 W11506620 (Evap lokring 2) and 1 W11575003 (Valve) and 1 2xtimeframe (2xtimfrsme e)"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 12/06/2023

Cust didnt have shocks. Said never got a delivery for themCalled Mike parts delivered on 12/05Cust going look around for them and call us when find.Mike said if Cust cant find will have to pay for new ones and will need to re order.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 12/06/2023

Found the spin basket dented. Called MikeWill need to re order . Explained to cust to check damages ; O-emld tckt

We serviced a

HOTPOINT DRYER

Model HTX24EASK0WS

Near Manchester, Connecticut 06042

Amanda R.

Job Details: 12/06/2023

Customer found receipt and has three year extended wArrarnty and it was purchased in 8/22

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