Service History 470

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/26/2023

"Checked and found top 3 interior LEDs dim or out. Also found refrigerator door gasket torn at tab. Requesting P&A for LEDs and door gaskets. Customer says warranty company told her gaskets were cosmetic and not covered. Put in as P&A, if not approved customer would like to purchase gaskets. Please call her with decision.; rqstng P&A on 1 W11683244 (LED kit) and 1 W11544658 (Refrigerator door gasket) and 1 W10846057 (Refrigerator door gasket)"

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/26/2023

"Checked over freezer and found unit warm and not running, checked power and unit is getting 120v light inside coming on. Removed compressor access cover and found unit not running checked inverter on compressor and found 120v going to board but no power coming out to start compressor unit needs new inverter will order, advised part is special order and once in we will call for return visit ; ordrng 1 W11598145 (Inverter box)"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 10/26/2023

"Customer complained unit panel cracked when no,dont down start button, said felt like it was weak before. Unit wont start or power on intermittently. Ordering new control panel Ui. Scheduled return call for 11-2-23 am. ; ordrng 1 W11413566 (Ui panel)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 10/26/2023

"Customer complained unit wont work on normal cycle. Talked to her about how to use unit. Found that she wasnt waiting long enough to let unit to start, said she read it should only take 3 seconds. It was taking longer so she kept canceling it. Informed her its starting but the water valve wont start right away and thats what she was going off of. Ran normal cycle to make sure unit working as designed. Unit sensed, filled , started washing. Unit will drain ran service mode and all functions working in service mode. Verified proper operation."

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Putnam, Connecticut 06260

Amanda R.

Job Details: 10/26/2023

threw a F3e1 error code washing in cool water checked inlets screens because on well water with out house filter made sure both hot and cold coming to unit checked pressure hose quoted for new pressure sensor and control customer refused to pay service charge

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Woodstock, Connecticut 06282

Amanda R.

Job Details: 10/26/2023

Replaced door hinge operation normal

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/26/2023

"Call 860-836-0818 Mike 15 mins ahead, or 347-563-5455 Paul. Inspected and found lid lock assy broken, will order and return.; ordrng 1 W11513248 (Lid lock)"

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBW03

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/26/2023

Installed parts listed and tested fine.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near East Granby, Connecticut 06026

Gary V.

Job Details: 10/26/2023

"Inspected and found drain tube defective not lining up to base of cabinet properly, replaced with new tube and cycled, tested fine.; used 1 W10619951 (DRAIN KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Granby, Connecticut 06035

Gary V.

Job Details: 10/26/2023

Installed new wash pump and cycled tested fine now

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Charlotte, North Carolina 28205

Ryan S.

Job Details: 10/26/2023

Customer complained unit making scraping fan like noise. Showed multiple videos of noises. Found blower wheel broke. And motor shaft slightly warped. Ordering motor and blower wheel . Scheduled return call for 11-1-23 pm. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Fan wheel)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Canton, Connecticut 06019

Ruben C.

Job Details: 10/26/2023

Replaced end caps and cover tested operation normal

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Burlington, Connecticut 06013

Ruben C.

Job Details: 10/26/2023

Checked unit found nut on main pulley loose cuasing noise and no spin reinstalled nut onto main pulley tested operation normal spinning normally and operating normally left latch with cust; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 10/26/2023

"I replaced gearcase wash plate and all previously ordered parts. I performed a control board DLMS calibration procedure per technical manual. No additional issues found no abnormal noises heard everything is working properly and quietly no oil leaks anymore. no water leaks either.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10752187 AGITATOR SCREW , 1 W10913953 ACTUATOR , 1 W11239857 BELT , and 1 W11449840 GEARCASE"

We serviced a

FRIGIDAIRE RANGE

Model FGGF3036TFA

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/26/2023

"Complaint oven will not heat. I found igniter has failed. I replaced igniter, tested operations no additional issues found everything is working fine. Oven preheating to 350? in eight minutes and 52 seconds. ; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

MAYTAG WASHER

Model MVWB750WQ0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/26/2023

Complaint Wash machine making a loud banging noise at the end of cycle. I found suspension rods have completely failed. I found no error codes in diagnostics unit performed a self test. No leaks with bearings. No tub issues. No control board issues. Unit has some rust around bleach dispenser. Suspension rods are shot.; ordrng 1 W10247710 (Suspension rod kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, North Carolina 28227

Ryan S.

Job Details: 10/26/2023

"Compress was damaged in shipping. Ordering new compressor and ordering lokring, process valve and tubing kit. Also putting in for 2xtimeframe. Called customer to inform and inform that office will call when parts come in. ; ordrng 1 W11504415 (Lokring 1) and 1 W11504431 (Lokring 2) and 1 W11506619 (Lokring 3) and 1 W11506635 (Process tube) and 1 876765 (Tubing kit) and 1 W11580057 (Compressor)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Charlotte, North Carolina 28273

Ryan S.

Job Details: 10/26/2023

"When arriving customers son was home not her, ( he was over 18). Had trouble finding purchase receipt. Called his mom to find receipt. Had a delivery email but model number wasnt on email. Informed they need receipt with model number. He called his mother again and she tried to find email of receipt. They had delivery and purchase confirmations but nothing had model number on it. He said he will try to get receipt from Lowes. Called Randy to double check entitlements and serial number."

We serviced a

JENN-AIR RANGE

Model JGRP430HL05

Near Charlotte, North Carolina 28278

Ryan S.

Job Details: 10/26/2023

"Customer complained door sticking, wont open, closing off balance. Found door lock malfunction causing door to stick and not open sometimes. Also ordering hinges because door is closing off balance. Scheduled return call for 11-1-23pm. ; ordrng 1 W11029221 (Door lock.) and 1 W11643630 (Hinge left) and 1 W11643898 (Hinge right)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 10/26/2023

"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found an error code: f8e1, and ran manual water valve tests. The cold water was off, I turned the cold water on and the valve worked fine. However the home water valve cold side side leaking when its on. I informed the cx that the home cold side valve needs to be replaced. I left the part with the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 10/26/2023

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 10/26/2023

I installed the ordered part and tested the unit for

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KBL1

Near West Hartford, Connecticut 06107

Chuck M.

Job Details: 10/26/2023

Customer complaint is that dishwasher was not drying completely and water left over underneath filter. Found water underneath filter. Adjusted drain hose and much less water is backing up. Set rinse aid to A3 from A1 for more rinse aid dispensing.

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/26/2023

"Ran washer and checked water flow on both hot and cold valves found cold water coming in slow, removed cold inlet and cleaned screen reattached water line and secured. Ran unit thew a diagnostics cycle and found no errors ran a calibration cycle to clear board and reset unit went threw as designed. Ran wash and spin cycles checked inlet water and unit is filling and operating to specs. Advised customer the water valve for washer does not shut down and needs to be replaced this could cause slow water flow if valve gets hung up half way she will get it replaced."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC3

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 10/26/2023

Found excessive vibration caused by worn suspension. Order and replace suspension. ; ordrng 1 W11396716 (Suspension)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 10/26/2023

Unable to verify complaint at this time. Customer showed video evidence of unit leaking from tub at front of unit between door and tub. Water shut off at time of arrival. Turned water on to test. Valve stuck closed. Will not allow water to unit. Possible valve issue that caused leak. Also found warp in inner door liner. Order and replace valve and door liner. ; ordrng 1 W11175771 (valve-inlt) and 1 W11676896 (Inner door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Huntersville, North Carolina 28078

Vincent O.

Job Details: 10/26/2023

Found evap completely frozen over. No air flow. Order and replace harness. ; ordrng 1 W11566892 (Harness)

We serviced a

KITCHENAID OVEN

Model KODE500ESS04

Near Huntersville, North Carolina 28078

Vincent O.

Job Details: 10/26/2023

Found open hi limit tstat. Order and replace open hi limit. ; ordrng 1 WP4449751 (thrmst-fix)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Huntersville, North Carolina 28078

Vincent O.

Job Details: 10/26/2023

"Upon arrival found unit unit doa. turned unit on.compressor fires up with no issue. Compressor shutting down after a few minutes. Inverter begins to flash error f4. Indicating bad inverter. New compressor does not come with inverter. Will need inverter boars also. Ordering inverter. Customer had to leave. Tried to call to inform of issue no answer. ; ordrng 1 W11578028 (Inverter), dspstn on spec-tagged invntry: 1 876765 TUBING KIT 1 W11109499 FILTER DRIER-TUBE R600a , 1 W11504415 COUPLER 8.5/8 NR MS 00 , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504445 COUPLER , 1 W11506621 COUPLER 6 NK MS 00 , 1 W11506623 COUPLING 5/5 NR MS00 , and 1 W11506635 COUPLER 6 NF MS SV"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 10/26/2023

"Checked over washer and found when customer would set unit to a delicate cycle it would never spin clothes out it would leave them soaked when complete, checked for errors and no codes in unit let machine run threw step 12 of diagnostics and unit went threw properly. Ran a delicate cycle and noticed the spin speed was set to off leaving machine with no spin, adjusted spin speed to max and let the cycle run. Checked for spinning and machine ramped right up in the delicate cycle and completed properly, advised customer on when selecting a low spin speed the last blue led is off not low when setting it set it she needs to set it one higher for a spin to work; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 10/26/2023

"Checked over unit and found oven has no display and nothing would operate, checked power and found terminal block had broke off and red power wire had come loose and stuck to cabinet causing breaker to keep tripping and no power to stove. Replaced faulty terminal block and secured power cord heated oven to 350 and burners all operations are now working to specs ; used 1 WPW10245259 (TERMINAL BLOCK) from stock"

We serviced a

LG DRYER

Model DLE3733W

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 10/26/2023

"Unit not heating open high limit thermostat.Replaced hi limit and operating thermostat.Ran cycle and heating properly.Advised to regularly clean vent.; ordrng 1 6931EL3003D (Thermostat) and 1 6931EL3001E (Thermostat), used 1 6931EL3003D, and 1 6931EL3001E from stock"

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/A4

Near Franklin, Massachusetts 02038

Aimee

Job Details: 10/26/2023

Installing valve and cap and tested water an spin.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFC2353AF0

Near Wrentham, Massachusetts 02093

Aimee

Job Details: 10/26/2023

Installed new switch to paddle cleaned paddle and replaced touch pad.Light all working and Cntrl going to sleep.Tested water stops

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 10/26/2023

Customer complaint is that refrigerator was not cooling. Inspected and found evaporator covered with ice. Cleared ice and attempted defrost in diagnostics. Defrost did not work. Ordered heater and control. ; ordrng 1 W11650662 (Heater) and 1 W11558182 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 10/26/2023

"Cx complaint that the oven is leaking gas. I inspected the unit to confirm the complaint. I found no error codes. The cooktop burners work fine, but the oven does not ignite at all. The ignitor glows but no flame. I checked continuity of the harness, from Th ignitor connector to the valve there is not continuity (red wire). The unit needs a new harness, Im ordering the ignitor and harness to resolve the issue.; ordrng 1 W11628776 (Main harness) and 1 W11176454 (Ignitor)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Willington, Connecticut 06279

Amanda R.

Job Details: 10/26/2023

Installed bellow tested operation normal

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 10/26/2023

Customer complaint is that dryer was noisy. Found rollers and idler seized and 1 roller off the shaft. Replaced repair kit and tested. Dryer checked ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Hartford, Connecticut 06106

Chuck M.

Job Details: 10/26/2023

Replaced ice maker and advised customer to allow time for ice production. ; dspstn on spec-tagged invntry: 1 W11284458 ICE MAKER

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/26/2023

"Entered diagnostics, no stored error codes. Ran component tests and full diagnostics cycle. No issues or unusual noises found. Customer put clothes in and started cycle, washer makes squeaking sound. Inspected and found that noise is coming from area where washer is mounted to pedestal. Advised customer that this would be an installation issue and that washer is operating properly and as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/26/2023

"Tested and attempted to run diagnostics on ice maker. Board would not enter and run tests. Customer says ice maker only works intermittently. Ordering dispenser control. Checked part availability, office will call to schedule return visit when part arrives.; ordrng 1 W11518204 (Dispenser control), dspstn on spec-tagged invntry: 1 W10873791 ICE MAKER and 1 WPW10179146 VALVE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Mansfield, Connecticut 06226

Amanda R.

Job Details: 10/26/2023

Wires broken at bottom of door ice maker not working quoted for freezer stainless door

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Hartford, Connecticut 06112

Chuck M.

Job Details: 10/26/2023

Customer complaint is that dryer is not spinning. Inspected and found motor is getting voltage but not running. Ordered motor. ; ordrng 1 W11209428 (motor-drve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/26/2023

Removed and replaced refrigerator door gasket. Used heat gun to mold gasket and ensure proper seal all around door.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Tolland, Connecticut 06084

Jeremy B.

Job Details: 10/26/2023

Washer giving f0e7 checked slider and its fine. Found a large amount of coins under wash plate. Removed and found water valve broken at solenoid. Replaced and tested all checks ok. ; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, North Carolina 28278

Ryan S.

Job Details: 10/26/2023

"Customer complained unit not making ice, started masking ice again yesterday . Icemaker was full of ice and cycled. Found separator was slightly open , found ice chute separator was not closing all the way after use. Ordering new separator. Will keep icemaker for return call. Scheduled return call for 11-1 -23pm. ; ordrng 1 W11423781 (Separator chute), dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ07

Near Chicopee, Massachusetts 01020

Roger R.

Job Details: 10/26/2023

Customer declined repairs and refused to pay trip charge as they were led to believe that the repair would be more responsibly priced. Unable to collect trip charge no work done.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS0

Near Newington, Connecticut 06111

Chuck M.

Job Details: 10/26/2023

Customer complaint is that microwave was sparking. Inspected and found food splatter throughout microwave. Ran microwave with a cup of water multiple times and no sparking present. Checked high voltage components and all checked ok. Advised customer to clean interior of microwave.

We serviced a

GE REFRIGERATOR

Model GSS25WGTICC

Near Chicopee, Massachusetts 01020

Roger R.

Job Details: 10/26/2023

Installed new ice maker. ALLOW 24 HOURS FOR ICE PRODUCTION TO RETURN.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS09

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/26/2023

Complaint microwave caught fire 7737650320 file number non repairable per whirlpool. Liner scored may be able to touch up and repair with paint new player and plastics whirlpool decided against any type of repair. have the customer contact Safety team and reference S/R# 7737650320 Safety number is 1(866)550-5136

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS13

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 10/26/2023

Complaint that the gasket on the doors are torn apart and theres rust burns on the center piece. Found all gaskets needs replacing and the mullion heater. Will order parts for a return visit. ; rqstng P&A on 1 WP12722803AP (Mullion Heater Support) and 1 W10571967 (Gasket Freezer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/26/2023

Checked unit found flap for ice is not opening trying open but getting stuck ordering seperator assy; ordrng 1 WPW10353552 (Seperator assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Wrentham, Massachusetts 02093

Aimee

Job Details: 10/26/2023

Installed gasket and ice maker and tested complete

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 10/26/2023

Complaint that the unit will start a cycle without the use of coins. Found unit wouldnt enter diagnostics mode. Call Randy in the office and we ran through disconnected all connections to the board left power on and still no response to diagnostic. Will order parts for a return visit.; ordrng 1 W11368855 (Control Board) and 1 WPW10491734 (Coin Interface)

We serviced a

GE RANGE

Model JBP67W0D2WW

Near Putnam, Connecticut 06260

Gary V.

Job Details: 10/26/2023

"Inspected and found bake element getting 240v but bake element is open, will order part and return. Balance due $265.87; ordrng 1 WB44T10010 (Bake element)"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2456GEW

Near Windsor, Connecticut 06095

Gary V.

Job Details: 10/26/2023

"Inspected and found drain tube frozen over and clogged, cleared drain tube and ran water thru, tested fine now."

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 10/26/2023

Complaint that the dryer is making noises while tumbling. Found excess lint in the blower. Quoted for minor repairs. Cleared out all the lint and unit running normal. Collected for minor repairs. Found no issues afterwards.

We serviced a

WHIRLPOOL WASHER

Model WED4815EW1

Near Woodbury, Connecticut 06798

Jimmy R.

Job Details: 10/26/2023

"Checked over unit and found dryer not heating checked voltage to terminal block and found 240v acrossed and 120 on each leg ohmed out thermistors and found white thermal cut off bad, replaced and found venting full of water due to crushed. Cleaned out venting and ran dryer, unit is now heating and operating to factory specs ; used 1 WP3392519 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/26/2023

Checked unit found harness on timer motor disconnected cuasing timer to stay in one position reinstalled harness tested normal left timer with cust; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Avon, Connecticut 06001

Gary V.

Job Details: 10/26/2023

"Installed new compressor and ran vacuum, no leaks detected, recharged system and cycled, frost pattern developed. Unit started cooling, Please allow 12-24 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 W11504416 COUPLER 8.5/6 NR MS 00"

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Foxborough, Massachusetts 02035

Aimee

Job Details: 10/26/2023

"Cust had vent cleanInstalled igniter, coils, and harness Tested heat good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Indian Trail, North Carolina 28079

Jeff L.

Job Details: 10/25/2023

"Replace light switch then was able to activate washing machine drain pump was not running till the wash machine back found wires broke going to drain pump reattach lines going to drain pump drain pump continuously would not stop to let the other operations of wash machine begin we have a continuous 120 AC volts going to the drain pump that ui are needs to be replaced in order to make this a good repair additional authorization will be required.; ordrng 1 W11626077 (UI), dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP and 1 W11513248 DOOR LOCK"

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Marvin, North Carolina 28173

Jonathan J.

Job Details: 10/25/2023

"Complaint Dryer is not heating. I found open thermal cut out and heating element. Replaced both tested operations. Everything is working fine. ; used 1 WP3387747 (ELEMENT), and 1 279973 (THERMAL KIT) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBR1953YES3

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 10/25/2023

Complaint that the unit is leaking water from the bottom front. Found drainage clogged. Quoted minor repairs. Unclogged the drainage and unit running normal. Customer asked to leave the ice maker disconnected because they dont use it and they need the extra space in the freezer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Matthews, North Carolina 28105

Jeff L.

Job Details: 10/25/2023

Both door gaskets need to be replaced theyre not staying in the door and theyre not ceiling and the top freezer gasket is crinkled up real bad allowing warm Air I need 2 gaskets. Office will call customer when part comes inPart#W11030683Part#W11030682; ordrng 1 W11030683 (Door gasket) and 1 W11030682 (Door gasket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Farmington, Connecticut 06085

Ruben C.

Job Details: 10/25/2023

Replaced console and installed tub shield tested normal also informed cust to wipe down panel after use cust has a granite counter can get moisture from counter nothing installed to stop condensation

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Simsbury, Connecticut 06070

Ruben C.

Job Details: 10/25/2023

Checked unit found rollers worn down cuasing noise replaced with repair kit tested operation normal no abnormal noise heating normally; used 1 4392065 (Repair kit) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/25/2023

"Removed and replaced hinges. Tested, door operating properly. No other issues found."

We serviced a

SAMSUNG WASHER

Model WA52A5500AC

Near Plainville, Massachusetts 02762

Aimee

Job Details: 10/25/2023

Found needs new suspension rodsA loud bounce on tub; ordrng 4 DC97-16350Y (Suspension)s

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Springfield, Massachusetts 01103

Roger R.

Job Details: 10/25/2023

Checked out washer and found unit working properly at this time. No errors and unit went through a cycle while watching unit. No parts used or needed.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Springfield, Massachusetts 01109

Roger R.

Job Details: 10/25/2023

Found unit responding but not starting lid does not lock and washer sits inactive. Ran diagnostic and found no codes and passed self test. After unplugging and restarting washer it is now responding properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Springfield, Massachusetts 01109

Roger R.

Job Details: 10/25/2023

Found unit has heavy excessive frost and ice on back wall and evaporator again. Looked at liner and found large gaps between liner and metal cabinet. Called tech support to report finding as this is not manufactured properly. SR number 7737636178 customer to call warranty company to process exchange.

We serviced a

LG REFRIGERATOR

Model LFXC24796S/00

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 10/25/2023

"Cs has a new oh filter and will not go in, did not have issues with previous filters. Connection looks same on both. Old filter comes in /out without issue. Likely filter issue, but possible housing issue.Explained to cs and quoted for housing."

We serviced a

MAYTAG REFRIGERATOR

Model MSD2542VEW00

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 10/25/2023

Complaint that the unit is not cooling properly. Found no cooling and bad start device. Quoted parts and labor. Replaced part and compressor stayed on and started to see good cooling. Mentioned to the customer to keep an eye on the unit for proper cooling for the next few days. 1yr warranty on parts and labor.; used 1 8201786 (OVERLOAD/RELAY KIT) from stock

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 10/25/2023

"Replaced all parts and dryer running normal. Mentioned to the customer they would need to reattached the venting because its in a spot that the washer would need to be move out. Customer will have it done themselves, they know how to."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Granby, Massachusetts 01033

Chris B.

Job Details: 10/25/2023

Complaint that the top rack is broken off. ; used 1 W10712395 (ADJUSTER) from stock

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Springfield, Massachusetts 01151

Roger R.

Job Details: 10/25/2023

Found unit had lint in the blower causing unit to be noisy. Cleared lint buildup and unit ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Wilbraham, Massachusetts 01095

Roger R.

Job Details: 10/25/2023

Found ice maker arm out of ice maker. Installed arm and showed customer how to do it if it reoccurs.

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ01

Near Northampton, Massachusetts 01062

Mike K.

Job Details: 10/25/2023

"Cs had found it leaking from back at icemaker fill tube, pulled out tube and found it frozen, cleared and had customer turn water back into n, leaking heavily from valve connection, cs say they had removed. Tightened and would not stop leaking. Advised to replaced fill hose."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Canton, Connecticut 06019

Ruben C.

Job Details: 10/25/2023

"Checked unit going directly to done replaced capacitor still issue not getting reading to actuator ordering control and harness left valve with cust; ordrng 1 W11643701 (Harness) and 1 W11513246 (Control), used 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 10/25/2023

"Returned to install new gearcase, slider and Washplate. Installed parts and ran factory and DLMS calibration to get unit to calibrate to new gearcase, Calibrate control board to new gearcase. Ran service mode and all other functions working as designed. Showed customer. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10902814 WASHPLATE , and 1 W11449841 GEARCASE"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 10/25/2023

"Removed washer top, began disassembly to replace main control. Found roach infestation in back of washer and in main control. Did not install any parts. Closed unit back up, explained situation to customer. No repair performed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Matthews, North Carolina 28105

Jeff L.

Job Details: 10/25/2023

"Replaced all parts order for unit unit ran and checked OK the only problem was the refrigerator door gasket was defective I am sending back and have already ordered a new one customers rescheduled for next Tuesday amPart#W10830046; ordrng 1 W10830046 (Door gasket), dspstn on spec-tagged invntry: 1 RIVET-TOOL RIVET TOOL KIT"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 10/25/2023

Customer complained of no heat. Confirmed complaint. Found heating element open short. Replaced heating element. Verified proper operation after installing new part. Unit heating element cycling on and off at proper temperatures. ; used 1 WP3387747 (ELEMENT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 10/25/2023

Returned to install new harness and pump. Installed parts and reassembled unit. Ran service mode and showed customer unit draining and all other functions working as well. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/25/2023

"Found unit had sediment in cold valve, cleared sediment and ran service mode. All functions working now. Collected trip fee via card."

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HW2

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 10/25/2023

Replaced control and sensor tested operation normal ran cycle heated normally heated normally to preheat 350

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DP01

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/25/2023

"Found Ui panel was defective when installing left side panel not responding to microwave commands. Tried cycling power and checked connections on board itself. Board is defective. Ordering new board, scheduled return call for 10-30-23 am. ; schdld next appmnt for 10/30 MON PM"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/25/2023

Customer complained of squeezing noise. Found pully making noise. Replaced pully from ts. Reassembled and unit now working properly. Verified proper operation. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Worcester, Massachusetts 01610

Angel R.

Job Details: 10/25/2023

"No answer, office called as well no answer.;"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW4

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 10/25/2023

"Cx complaint that the unit is still making a creaking noise when the basket rotates. I inspected the unit to confirm the complaint. I found no error codes. I spun the basket by hand and heard the noise, he had multiple videos as well. I removed the clutch and belt then spun it again by hand, the noise was gone. I spun the motor by hand and did not hear the noise. I replaced the cam clutch and belt (TS) and tested the unit for the cx. The unit is working as designed.; used 1 W10721967 (Cam), and 1 W10006384 from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMHA9019HZ0

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/25/2023

"Took picture of closing document on previous visit, Removed and replaced door and control board. Plugged microwave in, came on for a few seconds then went blank. Checked and found no power coming out of filter board. Fuse checks good. Checked and unit has correct power from outlet. Ordering filter board. Checked part availability and scheduled return visit for 11/2 8-1; ordrng 1 WPW10531156 (Board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Troutman, North Carolina 28166

Vincent O.

Job Details: 10/25/2023

Installed new sump assembly. Tested and verified proper operation. All functions check ok.

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 10/25/2023

"Replaced all suspension rods and related part, and tub ring. Ran calibration, tested all functions tested good."

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Troutman, North Carolina 28166

Vincent O.

Job Details: 10/25/2023

"Installed new motor, blower, and svc kit. Tested and verified proper operation. No noise. All functions check ok. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Plainfield, Connecticut 06374

Amanda R.

Job Details: 10/25/2023

The gear case leaked oil underneath onto motor and cabinet the wires for the clutch and stator which connect to the lower wire harness burnt took pictures quoted for parts and labor

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 10/25/2023

"Tested washer and found when powering unit up it would stay on for a second then shut off on its own and it would repeat until it started working then would sh7t it self off on its own, checked for errors and found F8e3 over flow conditions f3e1 water level system error. Ran unit threw diagnostics and unit stayed on and ran threw, tried to remove and reset panel but same issue panel has a stuck key and starts to hit random selections when not touching then it shuts down, will order new panel and return ; ordrng 1 W10911042 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 10/25/2023

"Checked over unit and found both sections not cooling and both warm, checked evaporator and found no frost pattern at all evap,just cold pulled unit out and found compressor running and super hot to touch and kicking off on an overload, checked amps and found reading 11.8 compressor is locked causing no cooling. Unit going to need a compressor kit and coupler parts and labor are covered under five years manufacturer ; ordrng 1 W10507884 (Compressor kit) and 1 W11506635 (Coupler)"

We serviced a

FRIGIDAIRE RESIDENTIAL REFR

Model LFHB2751TF8

Near Killingly, Connecticut 06239

Amanda R.

Job Details: 10/25/2023

Customer needs to be home or have unit pulled out for me ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 10/25/2023

"Checked over unit and found fridge door not sealing and not closing properly, found when opening fridge door the door would swing open hard shaking the unit and when closing it would never want to close unless pushing on door to make a seal. Checked level and found legs had never been set from delivery causing unit to tip,adjusted legs and leveled unit properly so door will close and seal good. Checked over all other functions and unit is now operating to specs"

Contact Us Today

About Us