We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
12/12/2025
"Found worn out hub and gear case causing no spin will need to order parts. Per Mike, we will call customer parts arrive.; rqstng P&A on 1 W11550891 (Agitator) and 1 W10528947 (Hub) and 1 W11454734 (Gear case)"
We serviced a
MAYTAG WASHER TL
Model MVWB835DW3
Near Worcester, Massachusetts 01610
Glenn
Job Details:
12/12/2025
Replaced malfunctioning user interface and control tested all OK
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFB04
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/12/2025
Replaced all previously ordered parts fixing that hinge issue unit making a vacuum seal when doors are closed suctioning when opened. Doors are now in perfect alignment with frame cabinetry no gasket leakage issues anymore no air gaps.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/12/2025
Complaint F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor Top Load Washers: CC01xxxxx - CD35xxxxxStacked Laundry: MC01xxxxx - MD35xxxxx I found f1e1 and f3e1 again control defective. ; ordrng 1 W11603810 (Control)
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSF705HPS05
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
12/12/2025
Found the fan in freezer goo needs condenser fan; ordrng 1 W11127829 (Condensor)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ13
Near Manchester, Connecticut 06042
Gary V.
Job Details:
12/12/2025
Installed new ice bucket and tested fine. Customer is aware of 5 star survey coming from whirlpool via email.
We serviced a
JENN-AIR REFRIGERATOR SXS
Model JFFCF72DKL00
Near Glastonbury, Connecticut 06033
Gary V.
Job Details:
12/12/2025
"Inspected and found door gaskets torn, separator cracked and handle loose, tightened handle and replaced gaskets and separator, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS4
Near Glastonbury, Connecticut 06033
Gary V.
Job Details:
12/12/2025
"Installed new wash pump per previous diagnosis, and cycled thru auto test, wash pump now pumping properly."
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Hartford, Connecticut 06114
Gary V.
Job Details:
12/12/2025
"Inspected and found terminal at motor backed out and loose causing motor to run but no heat, adjusted and tightened terminal connection, and cycled, unit working properly now."
We serviced a
JENN-AIR M/W OTR
Model JMC2430IL03
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
12/12/2025
"Upon arrival found f6e8, f2e1 , and f1 e0. Found no loose wires between ui and acu, ui panels are not loose. Wa able to run unit and no error returned. Informed customer to have permanent fix replace ACU and UI panel. Quoted repair. Collected via check. Informed customer office will call when parts come in. ; ordrng 1 W11451816 (Ui control)"
We serviced a
GE RANGE
Model C2S900P2M2S1
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
12/12/2025
Complaint the the right front burner is clicking on the low setting and all burners have a small flickering of orange flame that didnt have before. Gas valves are fine but the harness switch needs replacing. Customer said that they read online that thats not the issue and has to do with an air shut off part. Customer declined to fix the unit. Collected trip fee.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
12/12/2025
Tested unit and found lid would not close found lid would come down and once getting to the end it would stop and when pushing down it would pop then close. Removed lid and found inner part of hinge keeps tightening down on it self causing it to pop. Will order new lid and hinge bearings left and right advised we would call when parts are in for return visit ; ordrng 1 W11638180 (Bearing left) and 1 W11638181 (Bearing right) and 1 W11513252 (Lid)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHV08
Near Thomaston, Connecticut 06787
Jimmy R.
Job Details:
12/12/2025
"Tested unit and found fridge section not cooling and unit running nonstop, found freezer section evaporator frozen over due to unit not defrosting. Placed unit into a force defrost and found no heater, checked heater wires and found brown wire disconnected from harness causing no heat for a defrost. Melted all ice and replaced heater. Unit is now defrosting and working to specs"
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LM0
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
12/12/2025
"Found f8e1 error. Ran unit and water started filing unit. Checked harness and flow meter harness connected properly.Pushed unit back into installation area and unit went through entire cycle to finish. Informed customer fill hose must have been kinked when pushing unit back into installation area. I had checked it running with it pulled out on last call, to check for leaks. Unit Verified proper operation."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Denver, North Carolina 28037
Ryan S.
Job Details:
12/12/2025
Customer complained of smell during spin. Looked under unit and found capacitor leaning on cam assembly. Removed and installed new cam. Ran high speed spin. Then ran drain/spin cycle. Found motor getting hotter than it should. Voltage is ok at board and to motor. Ordering motor and motor capacitor. ; ordrng 1 W11283592 (Motor) and 1 W11395618 (Motor capacitor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
12/12/2025
"Customer complained of hearing a loud noise. Upon arrival found tray was off roller. RS unit with cup of water. Water heated properly. Ran unit for addition 5 minutes. No noise and proper operation. Took cover off and no visible damage to Magnatron , HV transformer, control board, diode, capacitor. Ran unit several more times with no issues. Verified proper operation. Informed customer unit working as designed."
We serviced a
MAYTAG WASHER TL
Model mvw5430mw1
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
12/12/2025
Installed new rod and sheild belt and bolts complete
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Springfield, Massachusetts 01128
Chris B.
Job Details:
12/12/2025
Complaint that the washer is not cycling properly. Found error code F3E2 and F1E1. Found unit unplugged. Power it on and started draining but wouldnt stop. Found pressure switch issues. Quoted for parts and labor. Customer will look for other options due to being a bit over the year. Collect trip fee.
We serviced a
AMANA WASHER FL
Model NTW4516FW4
Near East Hartford, Connecticut 06108
Gary V.
Job Details:
12/12/2025
"Installed new tub and tub block, cycled and tested fine."
We serviced a
MAYTAG WASHER TL
Model MVW7230HW0
Near Monson, Massachusetts 01057
Chris B.
Job Details:
12/12/2025
Complaint that the washer is off balance all the time. Found multiple issues. Found coins caught in the drum. Failed suspension and found heavy oil leak on the gear case. Customer decided not to fix for now knowing the expense behind it. Collected trip fee.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Monson, Massachusetts 01057
Chris B.
Job Details:
12/12/2025
Complaint that the washer wouldnt stop running. Found pressure switch fault. Replaced part and unit running normal. S Code: S153EB.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
12/12/2025
Complaint that the oven would run at times and then it would not respond. Found failed control board and igniter. Quoted for parts and labor. Tenant number 413-302-4028. Landlord failed to answer the phone to collect trip fee. Will have office follow up on customer for nonpayment agreement.
We serviced a
KITCHENAID DISHWASHER
Model KDTS424SPS0
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
12/12/2025
"Complaint that the dishwasher is not washing or responding. Ran diagnostic cycle found error codes F7E1, F1E1. Found unit kept running even with door open for a few seconds and would stop and run again. Will order parts for a return visit. Customer will have better access to the removal of the unit. Customer asked for Chris to return due to dog.; ordrng 1 W11785653 (Control Board) and 1 W11416362 (Sump Pump) and 1 2xFrameJob (2x Frame Job)"
We serviced a
WHIRLPOOL WASHER TL
Model WED5010LW1
Near Worcester, Massachusetts 01610
Glenn
Job Details:
12/12/2025
From broken lower harness and faulty lid lock need to order parts. Washer will not drain or advance in any cycle.; rqstng P&A on 1 W11545744 (Lower harness) and 1 W11307244 (Lid lock)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Worcester, Massachusetts 01605
Glenn
Job Details:
12/12/2025
"Tested dryer temperatures are erratic, inconsistent, and not high enough. That is clear need to order parts thermostat fix and the thermal cut off kit Call Jovanny 774-606-4787 when on the way ; ordrng 1 WP3387134 (Thermostat Fix) and 1 279816 (Thermal cut off)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5020SW0
Near Worcester, Massachusetts 01607
Glenn
Job Details:
12/12/2025
"Found cam gears grinding replaced actuator and cam kit ran diagnostics cycle tested all ok at ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EW3
Near Auburn, Massachusetts 01501
Glenn
Job Details:
12/12/2025
Left front switch failure will need to order the part. The office is going to contact venture community for payment.; ordrng 1 WP3148953 (Left front infinite switch)
We serviced a
WHIRLPOOL RANGE
Model WFES3330RW0
Near Oxford, Massachusetts 01540
Glenn
Job Details:
12/12/2025
Installed parts control and oven sensor tested all ok
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
12/12/2025
"Complete washing machine is not operating powers on and then immediately powers off. I found little latch had failed causing control board to glitch. Also found drive belt. Was stretched, causing loud squealing noise to occur during agitation and spin. Replaced parts tested operations. Everything working fine as of now. Unit now working as designed.; used 1 W11670519 (DOOR LOCK), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
12/12/2025
"Unplugged washer. Disassembled top. Removed and replaced inlet valve. Reassembled, turned water back on an plugged in. Tested, valves and all other components now operating properly."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Brockton, Massachusetts 02302
Aimee
Job Details:
12/12/2025
"Front left and right burner would only cook on high,replaced Infi switches complete; used 1 WP3149400 (Infi switch), and 1 WPW10434452 (Infi swich) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Woonsocket, Rhode Island 02895
Lee
Job Details:
12/12/2025
"Tested unit, found unit pulling a constant 21.99 amps while heating and turning drum. Found main breaker is only rated for 100 amps, theyre overloading the main breaker. The issue does not appear to be with the machine. 21894359 techline21868321 safety"
We serviced a
KITCHENAID M/W OTR
Model KMHC319ESS06
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
12/12/2025
"Tested microwave, found it heating and operating. Entered diagnostics, no stored error codes. Tested using a cup of water, heated for one minute. Tested water at start at approximately 70 degrees, temperature after one minute on high was 121 degrees. Achieved these results on 3 separate tests with final temperatures ranging from 118 to 121 degrees. Customer says it is not heating the way it used to. Says it takes longer to get food hot. Called tech line spoke to Joe case# 21892163, gave him the results of tests. He said these results are normal and in proper range. Microwave tests good and operating properly."
We serviced a
WHIRLPOOL WASHER FL
Model WFW4720RW0
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
12/11/2025
"Checked and confirmed F8E1 error. Tested, all components operating properly and hot and cold valves working correctly. Advised customer of service pointer. Customer did not have washer connected to WiFi. Showed them the service pointer and steps needed to get over the air update. Also gave them the customer service number. Customer is going to connect washer and download update."
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC503ESS00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
12/11/2025
"Returned to call due to no cool. Found no frost pattern and Compressor kicking out. Removed refrigerant And opened filter drier , found system contaminated. Called techline. Techline said that looked normal, order new compressor due to old compressor locking up. Case #21870949. ; ordrng 1 W10779331 (Compressor) and 1 W11506635 (Process tube) and 1 2xtimeframe (2xtimeframe)"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Milford, Massachusetts 01757
Lee
Job Details:
12/11/2025
"Found washer leaking at tub seal and slider has come loose. Need to order new gear case, stator, rotor and clutch assembly. Office will call to schedule return ; ordrng 1 W11449841 (Drive assembly) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W10902814 (Wash plate)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cumberland, Rhode Island 02864
Lee
Job Details:
12/11/2025
"Found f9e1, drain pump works ok, found faulty wash motor, replaced motor, test ok no leaks; used 1 W11416363 (PUMP & MOTOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB6709AWW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/11/2025
Tested and found dishwasher works on heavy and rinse cycle but no other buttons respond to inputs. Control would not enter diagnostics. Needs control and console. Checked part availability and scheduled return for 12/15 PM ; ordrng 1 W11202746 (Control) and 1 W10811153 (Console)
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/11/2025
Attempted to remove lid and replace hinge. Found new hinge did not include spring even though it shows it on parts breakdown. Spring from existing hinge is also missing. Called tech line spoke to Jay case #21873925 confirmed that spring should have been with hinge. Reordering hinge. Part will need to be verified as complete and includes spring.; ordrng 1 W11627503 (Hinge)
We serviced a
JENN-AIR RANGE
Model JGRP436HL00
Near Sturbridge, Massachusetts 01566
Chris B.
Job Details:
12/11/2025
Complaint that the oven is not starting on set on bake cycle. Found knob not set properly and knob sleeve was disconnected not holding to the stem. Readjusted the know and bake cycle working properly.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
12/11/2025
Found F4E3 error code motor not circulating water. Repair declined
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
12/11/2025
Complaint that the washer wouldnt stop running. Found failed pressure switch on control board. Replaced part and ran three diagnostic cycles and all working properly.
We serviced a
WHIRLPOOL WASHER TL
Model NTW4516FW4
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
12/11/2025
Complaint that the washer wouldnt stop running. Found F3E1 pressure switch issues. Will order part for a return visit.; ordrng 1 W11603811 (Control Board)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
12/11/2025
Complaint that the dryer is not drying correctly. Found venting clogged and hose crushed not letting it vent out properly. Customer will have the venting checked.
We serviced a
WHIRLPOOL WASHER TL
Model WTW2000HW0
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
12/11/2025
Complaint that the washer is not draining properly. Found failed drain pump and a small leak from the drain pump. Will order part for a return visit.; ordrng 1 W10882096 (Hose) and 1 W10906604 (Drain Pump)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near Worcester, Massachusetts 01604
Glenn
Job Details:
12/11/2025
Fridge was delivered on 12/6/25 Repaired leak from water line and coupling. Found dent on right side door order part ; ordrng 1 W11790438 (Right side door stainless)
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Auburn, Massachusetts 01501
Glenn
Job Details:
12/11/2025
Complaint washer will not spin. Found open motor windings. Replaced control and stator tested all ok took video
We serviced a
MAYTAG WASHER TL
Model MVW6230HW1
Near Uxbridge, Massachusetts 01569
Glenn
Job Details:
12/11/2025
Complaint squeaking in spin. Checked cam and pulley they are ok and tight. Replaced drive belt from truck stock tested all ok at this time. ; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Uxbridge, Massachusetts 01569
Glenn
Job Details:
12/11/2025
Installed parts tested all ok at this time
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Plainville, Connecticut 06062
Jimmy R.
Job Details:
12/11/2025
"Ran dryer due to customer hearing noises wile running and found when starting unit the motor would whine then go away then it would ramp up and down during the whole cycle. Checked motor and found super hot and when spinning by hand motor would bind, unit will need new motor and blower wheel. Wile stoping the cycle the unit would also make a grinding noise found noise coming from rollers will replace with repair kit. parts tentative p/a ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel) and 1 4392067 (Repair kit), states that autho needed"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
12/11/2025
"Tested unit and found when machine would start a spin cycle it would make a lot of noise banging all over, checked level and found tub not level. Adjusted legs to level tub and ran unit thew a spin cycle with towels found when spinning unit would make a banging noise coming from drain hose hitting the wall and machine. Strapped drain hose to stop from making noise ran several cycles and unit is now operating to manufacture specs"
We serviced a
WHIRLPOOL RANGE
Model WFES7530RZ0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/11/2025
"Tested unit and found front right dual element not coming on, removed burner switch panel and found infinite switch had burned causing no power to element and for it to not work. Replaced infinite switch and checked dual burner finding burner also bad, replaced burner and all operations are now working to manufacture specs"
We serviced a
MAYTAG WASHER TL
Model MVW6200KW3
Near Granby, Connecticut 06035
Gary V.
Job Details:
12/11/2025
"Part Invoice not in list #69723579. Inspected and found capacitor broken, replaced with new capacitor and cycled, tested fine. 2 year warranty Costco. Customer is aware of 5 star survey coming from whirlpool via email.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
SPEED QUEEN DRYER
Model SDG109WF
Near Enfield, Connecticut 06082
Gary V.
Job Details:
12/11/2025
"Concern not heating properly. Inspected and found in initial start up unit is heating and cycling on and off, however after 20-30 minutes of run time valve and igniter shut off not allowing continuous heat, needs coils and igniter, will order and return.; ordrng 1 58804b (Coil) and 1 58804a (Coil)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
12/11/2025
"Inspected and found unit faulting on pressure system and drain pump running, replaced main acu and ran diagnostics test, tested fine. Full Repair covered by manufacturer. Customer is aware of 5 star survey coming from whirlpool via email."
We serviced a
WHIRLPOOL WASHER TL
Model MVWX655DW2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
12/11/2025
"Inspected and found washplate seized and tub hub stripped, quoted for repairs and he will call if wants to proceed with repairs."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model GB2FHDXWB02
Near Somers, Connecticut 06071
Gary V.
Job Details:
12/11/2025
"Concern no cooling in ff compartment. Inspected and found evap fan motor failed, will order return next Wednesday pm slot.; ordrng 1 W11024089 (Evap fan)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB1
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/11/2025
"Installed new Main cntrl and ran a diagnostics cycle, unit is now going thew and washing. Ran a calibration and all operations are now working to specs"
We serviced a
WHIRLPOOL M/W OTR
Model WOEC3030LS01
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/11/2025
"Tested unit due to microwave not heating correctly and oven not heating up and holding temps, ran diagnostics and found no errors heated oven to 350 degrees and then ran microwave, found microwave would not heat up a cup of water in 30 seconds it would take over 1.30 seconds to just get it hot. Removed control and could not heat magnetron cycling it would come on then stop. Checked oven temps and found oven not holding found oven would heat up to set temp then die out never cycling back on, chcked 240 to element and it would come on for initial heat up but never cycle relay control faulty. Will order parts needed oven will have to come out will need second tech for help and extra time oven is tight, advised customer parts where out of stock and will need to set up two techs for the same day so we would call when in for return visit ; ordrng 1 W11659260 (Console) and 1 W11649138 (Cntrl) and 1 W11238401 (Transformer) and 1 W11598120 (Oven sensor)"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
12/11/2025
"Ran washer and found unit had not been spinning out it would drain and shut down, ran diagnostics and found error F0e9 off balance pause ran a calibration cycle and unit went threw normally. Leveled unit due to tub not even and bouncing on sides of cabinet adjusted washer so customer could open the lid and then ran a wash cycle and a spin, unit is now operating to manufacture specs"
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JFFCF72DKL07
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
12/11/2025
Installed new housing and right gasket complete
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JFFCF72DKL07
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
12/11/2025
Installed Evap fan and blade sounds normal
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS2
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
12/11/2025
Installed new glided and draw would not slide in fixed rails and straightened then due to bent in back so draw would open and close properly. Checked all operations and unit is in working to specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Somers, Connecticut 06071
Gary V.
Job Details:
12/11/2025
"Inspected and found multiple problems, motor and capacitor corrosion on terminals causing poor connections, control board falling on pressure system, and hub wobbling on the tub causing vibration, will order parts necessary to repair and call for a return date. ; ordrng 1 W10890624 (Motor) and 1 W11428524 (Capacitor) and 1 W10752283 (Washplate) and 1 W10528947 (Tub hub)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/11/2025
Replaced spark igniter and module unit now baking perfectly fine and broiling perfectly fine igniting gas with no issues within the first two clicks. No further issues found unit working as designed.
We serviced a
WHIRLPOOL WASHER FL
Model WFW4720RW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/11/2025
Complaint washing machine will not drain full of water after wash cycle completed. I found drain pump impeller was fractured. Had come apart split in half. No debris in housing. I replaced drain pump.
We serviced a
WHIRLPOOL WASHER FL
Model WFW6620HW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/11/2025
"Complaint LOFL error code flashing across the screen, not washing properly have to run a drain and spin after every cycle. I found both hot and cold valves have failed fabric softener valve is working perfectly fine. Customer has great water pressure to house supply. Found error codes and cleared Ordering valves. No additional issues found using a diagnostics cycle F8e1 f0e2 f0e5 f5e2 ; ordrng 1 W11688995 (Valve cold) and 1 W11688994 (Hot valve)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF757SDHZ04
Near Denver, North Carolina 28037
Ryan S.
Job Details:
12/11/2025
"Returned and installed new icemaker, heater and covered fill tube heated area with sealer gum.cycled power, ran harvest and fill. Verified proper operation."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near North Providence, Rhode Island 02904
Lee
Job Details:
12/11/2025
"Found f9e1 and f7e1, confirmed unit drains ok, found bad sump assembly, replaced sump assembly, all test ok; used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Providence, Rhode Island 02906
Lee
Job Details:
12/11/2025
"F7e1 and f9e1 error codes present, confirmed unit will drain, order sump assemblyReturning on Monday the 15th am call; ordrng 1 W11416362 (Sump assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDB05
Near Smithfield, Rhode Island 02917
Lee
Job Details:
12/11/2025
"See pictures, unit leaking refrigerant inside cabinet wall, reference number 21881243; used 1 W11506619 (COUPLER 8 NK MS 00) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model KRFF507HPS04
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
12/11/2025
"Customer complained unit not cooling freezing properly Found faulty evap fan, replaced evap fan.unit now working as designed."
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOEC530SPS00
Near Cramerton, North Carolina 28032
Ryan S.
Job Details:
12/11/2025
"Customer was worried about door switches said one door switch was hard. One door was soft meaning he could push one in and he couldnt push in the other one and if he didnt firmly close the door, it would say door open. Inform customer that is normal operation right side door, switch cannot be pushed in until door is closed. Informed him by design door should be firmly shut. does not have to be slammed but needs to be firmly shut to operate properly. Ran unit several times with door shut. slightly pulled on door while unit running abd unit did not cut off. No dents in inner frame, door switch screws are recessed properly. A door itself is not coming apart or defective. unit is working as designed. Verified proper operation."
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BS01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/11/2025
"Complaint both ovens not preheating at all and front knob not spinning I found both ignitors had failed but broil ignitor is fine. I found metallic detent had come out of knob for cooktop making it free spin. Replaced ignitors tested operation everything now working as designed. ; used 1 12400035 (IGNITOR FLAT), and 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8500DC6
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/11/2025
Complaint leaving a white powder residue all over laundry will not complete a cycle time jumps from 1:20 hours all the time no matter what even if unit is empty and has no laundry in it found error codes F0e3 f7e5 f 7e6 f7e1 f0e5 found gear cases leaking oil found inlet water. Temperature is correct but the mister on water valve is reading 9704.34ohms. Ordering control ordering gear case and all associated parts and water valve.; ordrng 1 W10752283 (Washplate) and 1 W10752187 (Screw) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10909670 (Spanner nut) and 6 W11027980 (Screw)s and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11401712 (Control) and 1 W11165546 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model GI6SDRXXQ02
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
12/11/2025
Pulled refrigerator out. Removed and replaced water valve. Tested and checked for leaks. All operating properly with no leaks.
We serviced a
MAYTAG WASHER TL
Model MVW6230HW2
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
12/11/2025
"Disassembled washer, gear case very hard to get loose from basket. Removed and replaced gear case and agitator. Reassembled, ran DLMS calibration and tested washer. Completed calibration and operating properly."
We serviced a
WHIRLPOOL WASHER TL
Model WTW2000HW0
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
12/11/2025
Unit is still under warranty but RAC will call Whirlpool again with the proper information. Model number is correct but serial number is not. RAC will have us come out to service the unit. No diagnostic is made on the washer.
We serviced a
MAYTAG DRYER
Model MED7205RW0
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
12/11/2025
"Installed parts ordered by previous tech, installed motor and blower. Talked to Paula, top panel was to be replaced also per customers request. Paula confirmed it was to be replaced. Verified proper operation after installing parts."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC136RPS00
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
12/11/2025
"Customer had door delivered to his home, installed door verified proper installation"
We serviced a
MAYTAG WASHER TL
Model MVW5435PW1
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
12/11/2025
Found pressure system error replace control board verified proper operation.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
12/11/2025
"Inspected and found water weeping past inlet valve causing tub to overfill, quoted for repair and customer declined."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF757SDHZ02
Near Windsor, Connecticut 06095
Gary V.
Job Details:
12/11/2025
"Concern is poor cooling in fresh food compartment. Inspected and found block of ice built up in freezer evaporator compartment, unit having defrost system failure. Diagnostics shows open circuit thru heater/bi-metal circuit and no voltage from main acu board during defrost initiation cycle. Quoted for repairs and customer declined. She has extended warranty thru third party insurance and will submit to them the repairs."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW1
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
12/11/2025
"Checked and found lid locked and could not get lock to release. Unplugged for several minutes, no change. Entered diagnostics, found multiple error codes F1E2 control, F5E2 lock, F5E3 unlock, and F0E5 off balance errors. May have to break strike or lock to get lid open. Lock is t/s. Ordering strike. Control is on order but not yet received. Will install all parts on return.; ordrng 1 W10837741 (Strike)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Windsor, Connecticut 06095
Gary V.
Job Details:
12/11/2025
"Concern not drying. Inspected and found heater fault, but heater circuit ohms properly, main acu not sending voltage for heat, will order part and call for return date.; ordrng 1 W11629914 (Main acu)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC3
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
12/11/2025
"Checked and tested washer. Inspected all hoses, drain pump, tub and gear case. No visible evidence of leaks. Tested washer in multiple cycles. Allowed to fill and agitate on normal cycle, quick wash cycle and rinse and spin. Cancelled each cycle after filling, drained properly each time with no leaks. Entered diagnostics, tested all valves in component test. All operating properly with no leaks. Unable to duplicate complaint. Advised customer to monitor washer and if issue returns to try to pinpoint where it is coming from and record it if possible."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/11/2025
"Complaint cannot slide third tier rack, uppermost, rack out or push it in all the way door, not closing properly because of issue. Found. Dishwasher was collapsed down in the center appears like something heavy was set right in the middle of the dishwasher from the top popping center down like a canning lid. I applied pressure popped center back up no issues or dents in the tub. found everything working properly no additional issues notated about washability performance by customer."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/11/2025
"Complain dryer continues to heat even though timer is set to off position starts heating the second. It is plugged in motor will not spin. I found heating element was grounding out to frame. Causing thermal fuse to blow. I replaced heating element and thermal cut out tested operations no further issues found with dryer at this time all operations are working properly. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
12/11/2025
"Complaint lower rack is not washing properly. Still has food debris on it on the lower rack. Everything else is washing properly and all the other rest of the racks. I found lower spray arm was not properly spinning had foreign debris that was wedging spray arm, preventing it from spinning cause of issue. Checked water pressures that pump was producing all three spray arms as well as the bottle jets are working properlyand producing high amounts of water pressure from pump. Found an over sudsing condition also occurring. Advised customer to run a cleaning cycle to eliminate studs. No further issues found at this time with dishwasher"
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KSSC36FMS0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
12/11/2025
"Complaint lights keep flickering on and off relay keeps chattering on main control. Board cooling is failing intermittently. Every time relay starts chattering. Unit will need new control board per service point Technical Service Pointer #: W10823361DAction Required: InformationalRemove Pointer W10823361C andMandatory Release Date: August, 2018; ordrng 1 W10823805 (Control)"
We serviced a
MAYTAG WASHER TL
Model M230HWL
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
12/11/2025
Complaint that the washer would not spin the clothes out. Found failed slider. Quoted for parts and labor. Replaced part with TS# W10734521 and unit working normal. 1yr warranty on parts and labor. ; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Raynham, Massachusetts 02767
Aimee
Job Details:
12/11/2025
Found the cook top smashed left side and needs large burner . Took photos Cust was using advised not to use hazzard the large burner is exspoded.Sent estimate to customer. Explained glass isnt covered Is over old down draft needs 2 men to lift out .; rqstng P&A on 1 WPW10251108 (Large left burner) and 1 W11051485 (Cook top)
We serviced a
MAYTAG WASHER TL
Model MVW7232HWO
Near Raynham, Massachusetts 02767
Aimee
Job Details:
12/11/2025
Found the switch water isnt working broken and needs new suspension rods; ordrng 1 W11174419 (Switch) and 1 W11400156 (Suspension)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB4
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
12/11/2025
Found faulty sump motor. Replaced sump from truck stock ran unit verified no leaks and proper operation.; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
MAYTAG WASHER TL
Model MVWB835DW4
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
12/11/2025
Complaint the the lid is cracked and wont close properly. Found failed lid. Will order all parts for a return visit.; ordrng 1 W11259006 (Door Glass Lid) and 1 WP8563965 (Left Hinge) and 1 WP8572974 (Right Hinge) and 4 W11404293 (Screws)s
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF23BB89008MAA03
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
12/11/2025
Complaint that the refrigerator started to leak again on the housing. Quoted for parts and labor. Will order part for a return visit.; ordrng 1 DA82-02886A (Filter Housing)
We serviced a
WHIRLPOOL COOKTOP
Model Kseg950ess2
Near Worcester, Massachusetts 01602
Glenn
Job Details:
12/11/2025
Replaced left and right front switches and the right front burner tested all ok which were ordered and customer paid in full on prior visit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
12/11/2025
"Tested and found that cycle buttons work but start button doesnt light or function. Entered diagnostics, found F1E2 control error. Ordering control. After 5 so I could not check part availability. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11683480 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ08
Near Brockton, Massachusetts 02302
Aimee
Job Details:
12/09/2025
Out of warranty Cust believe has extended warranty.advised to call contract company and send information To us. Left Cust with a magnet. Ice bucket is broken
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Plymouth, Massachusetts 02360
Aimee
Job Details:
12/09/2025
Found the felt of back drum needs to be replaced and a tune up; ordrng 1 280114 (Felt) and 1 4392067 (Tune up)