We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
12/26/2023
Installed new draw and unit is now operating normally customer advised me the unit started to freeze items in fridge I lowered temps and advised to let unit regulate if any issues plz call back
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
12/26/2023
"Cx complaint that the units RC door are not closing fully. I inspected the unit to confirm the complaint. I found the door are closing, the point of resistance to pull the door closed is further than the cx expects. The right door needs more assistance to close because of the mullion. I explained the function of the mullion and self closure. The unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Chicopee, Massachusetts 01013
Roger R.
Job Details:
12/26/2023
"Compressor and related parts not installed. Last visit temp was set to max cooling and water line froze to fountain at top of refrigerator compartment. If the sealed system were an issue then the line would not have frozen. Mike and I have concluded that it needs a new main computer and ice maker. Also ordering the fill tube heater as a precaution. ; ordrng 1 W11087201 (Heater, fill tube) and 1 W11224256 (Control) and 1 W11658802 (ICE MAKER), dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504447 COUPLER 5/1.8 NR MS00 , and 1 W11506621 COUPLER 6 NK MS 00"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Burlington, Connecticut 06013
Chuck M.
Job Details:
12/26/2023
Customer complaint is that display is not working. Checked voltage and it is correct. Found no voltage at P1 connector. Voltage is present at P8 and all other components. Ordered control. ; ordrng 1 W11448962 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNS00
Near Charlotte, North Carolina 28278
Jeff L.
Job Details:
12/26/2023
Customer was not home and unavailable spoke with office they called and got no one as well..Call complete; dspstn on spec-tagged invntry: 1 2198597 ICE MAKER
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Charlotte, North Carolina 28278
Jeff L.
Job Details:
12/26/2023
Replaced lights per service bulletin unit ran and checked okCall complete; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Charlotte, North Carolina 28212
Jeff L.
Job Details:
12/26/2023
Replaced parts unit ran and still had a leak Tim called whirlpool tech support and they condemned unitCall complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Chicopee, Massachusetts 01022
Roger R.
Job Details:
12/26/2023
Found belt slightly loose and slipping during acceleration in spin. Replaced belt with a new one and noise is now gone; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Wilbraham, Massachusetts 01095
Roger R.
Job Details:
12/26/2023
"Upon installing the new door panel the door handle retaining screw broke. Will need new screw and mounting stud. ; ordrng 2 W11157086 (Stud, mounting)s and 2 W10826179 (Screw, door handle)s"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
12/26/2023
Installed new lid strike due to broken part. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
12/26/2023
"Found tub full of water, drain pump getting power and humming. Removed water, the removed pump and found broken glass in pump area. Cleared glass reassembled and tested. Unit working ok now. Drains properly."
We serviced a
WHIRLPOOL WASHERUTK
Model WTW5057LW0
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
12/26/2023
"Tested and found cold valve will not shut off, constantly flowing. Needs valve. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11513255 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
12/26/2023
Removed and replaced LED kit. All lights now working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Britain, Connecticut 06053
Chuck M.
Job Details:
12/26/2023
Broke off wash plate and replaced hub. Leveled washer and tested. Washer checked ok. ; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10752283 WASHPLATE
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details:
12/26/2023
Installed all new valves and parts ran machine thew a test cycle and softener is now dispensing and all operations are working to specs
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
12/26/2023
"Tested washer and found unit full of water and would not start a wash cycle, canceled out unit and found machine would not drain any water from tub checked voltage to drain pump and no power being sent to turn on pump. Checked power from control and 120v coming out of control, ohmed wires for pump and found brown wires in harness some where. Traced harness and found wires broken where they split off, repaired broken wires and unit is now draining and operating to factory specs"
We serviced a
KITCHENAID RANGE GAS
Model KFDC506JSS01
Near Ware, Massachusetts 01082
Chris B.
Job Details:
12/26/2023
Replaced part and unit working normal. 1yr warranty on parts and labor.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Windham, Connecticut 06280
Amanda R.
Job Details:
12/26/2023
When unit is off but water turned on coming to inlet valves its just running into basket needs new valves ; ordrng 1 W11513255 (Valve)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Canterbury, Connecticut 06331
Amanda R.
Job Details:
12/26/2023
The wires going into terminal block burnt quoted for new wire harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Manchester, Connecticut 06042
Jeremy B.
Job Details:
12/26/2023
"Installed new water filter housing and diffuser. Received dual valve needs Main valve. ; rqstng P&A on 1 WPW10238100 (Valve), dspstn on spec-tagged invntry: 1 WPW10341320 VALVE"
We serviced a
WHIRLPOOL DRYER
Model lse1000
Near New Britain, Connecticut 06053
Chuck M.
Job Details:
12/26/2023
Customer complaint is that dryer was noisy. Then stopped working. Inspected and found sock in blower housing obstructing fan. Removed sock and tested. Dryer checked ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near New Britain, Connecticut 06052
Chuck M.
Job Details:
12/26/2023
Customer complaint is that washer would not start. Powered on washer and held start button and washer started sensing. Lid locked and cycle started. Customer has trouble holding down start button.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/26/2023
"Checked over unit and found machine would not drain water and leaking from front, checked leaking and found door bellow drains clogged up causing water to over flow and drip from door, cleaned bellow and checked drain. Found drain hose crimped and drain pump screen clogged with hair, removed clog and fixed drain hose to stop from crimping ran a drain and unit is now operating properly, advised customer there water feed hoses are leaking and need to be replaced quoted hoses and they have extra set they will put on"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/26/2023
"Tested unit and found machine would not make ice or dispense water, checked ice maker and found unit stuck in a harvest cycle and heater on, cycled ice maker unit cycled but never filled checked water dispenser and no water. Checked filter and found filter had not been turned down all the way causing unit to not release water, cycled ice maker and dispenser all are now operating properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
12/26/2023
"Cx complaint that the unit is washing the dishes. I inspected the unit to confirm the complaint. I found error codes: f7e1 f4e3. I cleared the codes and ran a service cycle, the unit filled and drained but there was no wash action. I replaced the sump and tested the unit for the cx. The new sump is leaking from the motor seal. The unit needs a sump motor to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11613479 (Sump motor)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ08
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
12/26/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
12/26/2023
"Checked over unit writing and found a little bit darker but same issue Cant see the setting for cooktop, advised customer unit is just made this way and we agreed there nothing we can do its just how it got stamped he will live with it. Checked functions and unit is working properly"
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
12/26/2023
"Cx complaint that the unit is blowing the bulb even after replacement. I inspected the unit to confirm the complaint. I found the current bulb has blown, the cx said this happen multiple times after replacing the blown bulb. All other functions work fine. The unit needs a hood control that operates the hood light. Im ordering the part for the return visit.; ordrng 1 W11133799 (Hood control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Newington, Connecticut 06111
Jeremy B.
Job Details:
12/26/2023
Installed new panel and UI. ran self test all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
12/26/2023
Customers complaint is the washer makes a banging noise. The banging noise is water hammer. Recommend customer install arrestors to help with pipes banging.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
12/26/2023
Washer not shifting and goes to done after starting wash. Found shifter getting 120vac but making abnormal noise need new shifter and clutch. ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Clutch)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
12/26/2023
Found door in dispenser broken. Replaced and tested all checks ok.
We serviced a
MAYTAG DRYER
Model MDE508DAYW
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
12/26/2023
Fryer maki g loud scraping noise. Found glide bracket broken needs new. ; ordrng 1 WP37001036 (Bracket)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Killingly, Connecticut 06241
Amanda R.
Job Details:
12/26/2023
Replaced gear case and wash plate
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Putnam, Connecticut 06260
Amanda R.
Job Details:
12/26/2023
"Replaced cooktop,operation normal"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950U/AA
Near Thompson, Connecticut 06255
Amanda R.
Job Details:
12/26/2023
The lower wash arm assembly not moving making noise like trying to move top rack is normal ; rqstng P&A on 1 Dd97-00501e (Lower sparky arm) and 1 Dd97-00484d (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Charlotte, North Carolina 28212
Ryan S.
Job Details:
12/26/2023
"Came to install parts ordered by previous tech, evacuated system and foudn almost no Freon . installed new compressor ran leak check. Still leaking. Installed evap, ran leak check. Still leaking. Charged 140 nitrogen. Found at 135 after 20 min, called tech line , tech line put unit in for exchange. Unit is not repairable. Informed customer someone will contact them I am few days about issue. sr#7738092208 ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WETLV27HW2
Near Charlotte, North Carolina 28206
Ryan S.
Job Details:
12/26/2023
"Customer complained unit leaking, hooked up unit to water lines and drain line. Ran quick wash after checking under unit for Dave or loose hoses. None found. Ran quick wash. No leaks detected. Informed customer Verified proper operation."
We serviced a
GE DRYER ELECTRIC
Model GTD75ECSL0WS
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
12/26/2023
Complaint that the unit is not heating or turning. Found bad belt. Quoted parts and labor. Replaced part and unit running normal. Good heating. 1yr warranty on parts and labor.; used 1 137292700 (BELT) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/26/2023
"Checked and found drive belt had broken and shredded. Replaced belt, ran DLMS calibration and component tests for agitate and spin. All functions operating properly.; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE , used 1 WPW10006384 (Drive belt) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
12/26/2023
"Checked and tested, ran diagnostics. Found F2E1 user interface error. Ran component tests, found blower would not start. Ordering console and blower. Advised customer that office will call to schedule return when parts arrive.; ordrng 1 W11245567 (Blower) and 1 W10887855 (Console)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
12/26/2023
"Disassembled washer, removed and replaced gear case. Reassembled, ran DLMS calibration and component tests for agitate and spin. All tests passed and all components and functions tested properly.; dspstn on spec-tagged invntry: 1 W11449840 GEARCASE and 1 W11550891 AGITATOR"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS0
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
12/26/2023
"Cx complaint that the unit is leaking gas from the LR burner. I inspected the unit to confirm the complaint. I found no leaks coming from any burners or joints near the regulator and incoming gas line. The gas company tagged the unit, however my gas tester found no obvious leaks anywhere. I quoted the manifold as a potential part. The cx does not want to go through with the repair at the moment."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
12/26/2023
"Cx complaint that the unit is not starting occasionally. I inspected the unit to confirm the complaint. I found the unit is starting fine. It heats, tumbles and has good airflow. The unit does still rumble more than usual while it runs. Im ordering new rollers and a new control board to resolve the issue.; ordrng 4 WPW10314173 (Rollers)s and 1 W11565024 (Control board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
12/26/2023
Tech was assigned as a helper;
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
12/26/2023
Control panel not powering on and bake and broil not working. Found good supply power. Found burnt out control. Needs new. ; ordrng 1 W11105615 (Control) and 1 W11082269 (Control)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Thompson, Connecticut 06262
Amanda R.
Job Details:
12/26/2023
Model not dispatched correctly missing 2 and w need to recall extended warranty and make sure model is correct ; O-emld tckt
We serviced a
KITCHENAID RANGE
Model KFEG500ESS6
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
12/26/2023
Explained that door has to be shut in order for broil to work tested operation normal
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Denver, North Carolina 28037
Ryan S.
Job Details:
12/26/2023
"Customer complaoemd top level not heating properly, then she used lower oven, after awhile lower oven started burning cookies. Found upper oven bake and convect not working, ran lower oven and found lower oven elements working but temp sensor not reading temps properly, was 330? and oven read as 215?. Quoted repair of 664$, collected via card. Informed customer office will call when parts come in. ; ordrng 1 WPW10207398 (Bake element) and 1 WP9760769 (Convect element) and 1 WPW10131825 (Thermostat)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
12/26/2023
"Retuned to install parts ordered. Installed parts and reassembled. Got Same error code. Ordering new appliance manager due to faulty appliance manager, also ordering , control board, and inverter, also 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 WPW10260060 (Control board) and 1 W11325784 (Microwave appliance manager.) and 1 W11578579 (Inverter), rqstng P&A on 1 2xtimeframee (2xtimframe e)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Berlin, Connecticut 06037
Jimmy R.
Job Details:
12/26/2023
"Checked over unit and found machine flickering lights when washing and when filling unit would bang the pipes, advised customer pipes are from washer switching from hot to cold this is normal operation and to stop banging they can get suppressors for the pipes this will stop it from making noise. Checked the voltage to machine and found unit dripping down to 106 v when agitating checked capacitor and found bad replaced and rechecked power, unit is now reading 120v but still dimming lights found unit on a plug with to many items moved plug and unit is now working properly and all functions are working to specs ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ00
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
12/26/2023
"Fire department. Unit was leaking in rf area, had shut water off. Turned water on and found leaking from connector to filter assy, was not seated fully. Corrected and no more leaks, tested with dispenser and with icemaker fill. Unit also upper lights dim, freezer light out, loud damper motor, but functioning.Leaks resolved quoted for light and damper. Denied, just leak repair on this visit.Matt Lemberg was contact on visit, says they usually pay by PO and to send them invoice and w9.So no payment collected. Left as incomplete for payment collection, but work is done.; O-emld tckt"
We serviced a
BOSCH DISHWASHER
Model SHP878WD5N/11
Near Hartford, Connecticut 06105
Chuck M.
Job Details:
12/26/2023
Customer complaint is that dishwasher was not draining. Inspected and found glass obstructing drain pump impeller. Cleared glass and tested. Dishwasher checked ok. Showed customer it works.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB1
Near West Hartford, Connecticut 06117
Chuck M.
Job Details:
12/26/2023
Customer complaint is that dishwasher was not draining. Inspected and found drain pump impellers damaged due to glass broken in housing. Found knock out plug in garbage disposal blocking water flow. Removed plug and replaced drain pump. Dishwasher draining. ; used 1 W11497943 (DRAIN PUMP/W CHOPPER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
12/26/2023
"Customer complof noise. Said it wasnt a grinding noise ,pre like a whoosh. Found belt was stretched and making noise, replaced belt and ran spin. Verified proper operation. ; used 1 Wpw10006384 (Belt) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Charlotte, North Carolina 28211
Jeff L.
Job Details:
12/26/2023
The unit had a F9 E1 fault code which is a drain issue. The unit had some water In the bottom of it. I hit cancel and the water drained out and pump cut off. I took pump off and checked for debris or glass I could not find any. I put unit on normal wash and let the unit go through pre rinse and the unit would never drain needs new control board and drain pump rescheduled for 1-2-24 pmPart#W11572094Part#W11462456; ordrng 1 W11572094 (Control board) and 1 W11462456 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
12/26/2023
Cx complaint that the unit is not cooling. I inspected the unit to confirm the complaint. I found the compressor and fans are running fine. The temps are good in both compartments. The doors are closing fine and the interior lights work fine. At the moment the unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near York, South Carolina 29745
Mitch H.
Job Details:
12/26/2023
"Checked and found ice maker was turned off. Turned back on, manually cycled, ice cycled returned to home position, valve actuated and filled correctly. All operating properly."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near York, South Carolina 29745
Mitch H.
Job Details:
12/26/2023
"Tested and found blower fan not working. Would run slightly on one speed but not at all on high speed. Ordering blower. New construction, unoccupied. Advised office will call to schedule return.; ordrng 1 W11441128 (Blower)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Charlotte, North Carolina 28211
Jeff L.
Job Details:
12/26/2023
found the wire harness broke and found the board not sending any power down to pump need a control and harness. Will return on 1-2-24 amPart#W11591637Part#W11556728; ordrng 1 W11556728 (Control) and 1 W11591637 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Charlotte, North Carolina 28211
Jeff L.
Job Details:
12/26/2023
Replaced parts unit ran and checked okCall complete; dspstn on spec-tagged invntry: 1 W11482383 VALVE
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Stafford, Connecticut 06076
Roger R.
Job Details:
12/26/2023
Found unit not getting enough water due to water valve under sink not fully open Opened valve all okay.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Charlotte, North Carolina 28210
Jeff L.
Job Details:
12/26/2023
Light is staying continuously on even if you hit the off button found the EOC faulty and needs to be replaced. Rescheduled for 1-3-24 amPart#W11594224; ordrng 1 W11594224 (EOC)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC1
Near Stafford, Connecticut 06076
Roger R.
Job Details:
12/26/2023
Found unit error codes (see pics)indicating a bad computer. Will need a new main computer. Water sensor issue where unit continues to drains while empty. ; ordrng 1 W11633360 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model Wdf330pahs4
Near Alexis, North Carolina 28006
Ryan S.
Job Details:
12/26/2023
"Customer complained unit not washing, found power 120v to sump. Quoted 437$ for repair. Customer didnt want to repair. Saved quote. Collected trip fee."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details:
12/26/2023
"Suction line is frosting over. Evap showing full frost pattern, normal frost level. Control, heater and defrost thermostat was replaced. Thermostats were set at 8/9 for fr/rf. Reset to 5/5. Unit turned off for several minutes. Suction line defrosted . Unit kicked back on and condenser fan working properly, suction line starting to frost up again for about 30s then cleared and remained clear. Evap fan running fine. Measuring 39 in rf -4. Not feeling airflow to rf, switched temp setting and damper not opening. Lower vent verified clear. While pulling out shelf a door bin fell off and broke ordering door bracket.Ordering damper and thermostat. Office to contact when parts come in with authorization to schedule return.; rqstng P&A on 1 242303001 (Damper control) and 1 242278801 (Temperature sensor), ordrng 1 242126602 (Door bin)"
We serviced a
SAMSUNG WASHER
Model WF50K7500AW/A2 11
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details:
12/26/2023
"Unit has water in drum, ran running to nse&spin and drained n pump just gums. Checked drain trap and clear. Quoted for drain pump/labor. Saved estimate and collected for service call only."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
12/26/2023
Rf stopped cooling. Compressor/fans running.Sealed system done. Checked evap with uv light and found leak on evap. Quoted for evap and per Randy $100 for labor.2x job.Office to contact when parts come in to schedule return ; ordrng 1 W11507067 (Evaporator)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFN2823AS3
Near Bristol, Connecticut 06010
Gary V.
Job Details:
12/22/2023
"Inspected and found left side ff door hinge bent and mullion strip not connecting to cabinet, will submit estimate and call with return date.; rqstng P&A on 1 5304530888 (Left ff door lower hinge) and 1 5304530853 (Mullion strip)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near West Hartford, Connecticut 06117
Chuck M.
Job Details:
12/22/2023
Customer complaint is that dishwasher was leaking intermittently. Customer found water in drip tray and cleared. Found dishwasher leaning forward and not level. Leveled dishwasher.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Charlotte, North Carolina 28278
Jeff L.
Job Details:
12/22/2023
Customer was informed by whirlpool that the serial number fell I. The range of P&L when I spoke with Jeff he and Randy determined that the serial number was out of range for P&L. I advised customer of this issue and they called whirlpool to seek P&L. At this time Im collecting trip charge and advised customer to call back will leave estimate at this time.Part#W11683243
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Charlotte, North Carolina 28278
Jeff L.
Job Details:
12/22/2023
"Found belt hitting plastic cover the splines had wore down to the point that the pulley had dropped down. I replaced the cam and belt unit ran and checked okCall complete; used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
12/22/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWC215EW1
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
12/22/2023
"Replaced main control. Recalibrated and ran self test twice with no issue. Ran normal cycle through fill and into agitate, cancelled and drained fine. Ran drain and spin cycle and worked fine..; O-emld tckt"
We serviced a
MAYTAG RANGE
Model MER4800PZ0
Near Mansfield, Connecticut 06250
Amanda R.
Job Details:
12/22/2023
Baking taking longer to cook showed customer how to change calibration ; ordrng 1 W11564652 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
12/22/2023
Freezer led not working ceiling leds in ff section not working the service pointer dosent match this serial number customer refused to pay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ01
Near Manchester, Connecticut 06042
Amanda R.
Job Details:
12/22/2023
Complaint ice cream soft went over what the best settings for freezer to be the coldest ff section cooling normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Tolland, Connecticut 06084
Amanda R.
Job Details:
12/22/2023
Sr7738083029 called tech support the cavity liner thermistor open in test two ; ordrng 1 W11575358 (Thermistor)
We serviced a
ADMIRAL WASHER
Model WFW95HEDW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
12/22/2023
"Inspected and found multiple problems, faults for water level sensor, control stalling at initial fill on warm water selection. Replaced sensor and quoted for main acu replacement. They will call.; used 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Longmeadow, Massachusetts 01106
Roger R.
Job Details:
12/22/2023
Found unit unstable on uneven basement floor. Found off balance pause error F0E9. Adjusted leveling legs to stabilize washer and tested. All checks ok. Suspect washer had an off balance load that had caused washer to move and because floor is uneven washer became unstable. Advised customer about loading and adjusting legs if needed. ; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2 HUB
Near West Hartford, Connecticut 06107
Chuck M.
Job Details:
12/22/2023
Customer complaint is that dishwasher is not washing. Ran diagnostics and found no error codes. Ran normal cycle and wash motor is receiving voltage but not running. Ordered wash motor assembly. ; ordrng 1 W11680075 (Wash Motor Pump Assembly) and 2 ExtraTimeSlots (Extra Time Slots)s
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
12/22/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Charlotte, North Carolina 28213
Robert A.
Job Details:
12/22/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
12/22/2023
"Cx complaint that the unit shakes and bangs heavily when washing towels. I inspected the unit to confirm the complaint. I found no error codes and calibrated the unit. I ran a service cycle as well, all components passed with no issues. I showed the use and care guide about proper load procedure. The garments should be dropped in small piles not wrapped around the agitator. The unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
12/22/2023
Cx complaint that the spray arm manifold does not stay in place. I inspected the unit to confirm the complaint. I found the manifold housing on the sump motor has separated and the feed tube is splitting as well. The unit needs a new feed tube and sump cover to resolve the issue. Im ordering the part for the return visit.; ordrng 1 WPW10455271 (Sump manifold cover) and 1 W11540183 (Feed tube)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
12/22/2023
"Customer complained when she tried to run a load it goes strait to done after a couple minutes. Upon arrival ran diagnostics, found f7e4 error. Inspected under unit and found slider was defective , replaced slider from ts. Ran unit though service mode and all funtions working . Verified unit working as designed. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHN0
Near Denver, North Carolina 28037
Ryan S.
Job Details:
12/22/2023
Returned to install new Ui panel. Installed panel and. Checked all buttons for proper function. Ran quick wash and then ran cancel drain. Verified unit working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Charlotte, North Carolina 28226
Jeff L.
Job Details:
12/22/2023
Replaced UI UNIT RAN AND CHECKED OKCALL COMPLETE
We serviced a
SAMSUNG RANGE
Model NY58J9850WS
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
12/22/2023
"Replaced element and tested on bake cycle, heating properly."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Amherst, Massachusetts 01002
Mike K.
Job Details:
12/22/2023
"Unit under 1yr wp warranty per service bench.Replaced broken lid strike, verified function in drain and spin cycle, pausing/starting to operate lid lock, display showing sensing of lid closed and open.; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/22/2023
"Removed and replaced main control and heater. Reassembled, tested and checked for leaks. Dishwasher operating properly and no leaks. Reinstalled in cabinet.; dspstn on spec-tagged invntry: 1 W10518394 HEATER"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/22/2023
"Tested washer, found it trying to start cycle but after a few seconds going straight to done. Checked and found capacitor weak. Replaced capacitor from t/s, tested, all cycles and functions operating properly.; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Charlotte, North Carolina 28226
Jeff L.
Job Details:
12/22/2023
Found timer not working on time setting also the drum is shaped like a egg need two parts for good repair. Office please reschedule when customer calls inPart#WPW10436303Part#W10899578***please drop ship drum to customer please***; ordrng 1 WPW10436303 (Timer) and 1 W10899578 (Drum)
We serviced a
GE COOKTOP
Model PHP9036DJ5BB
Near Norfolk, Massachusetts 02056
Aimee
Job Details:
12/22/2023
Installed new front burner and tested complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Norfolk, Massachusetts 02056
Aimee
Job Details:
12/22/2023
"This time Cust had runningIce is thin and water found the cabinet hot and was restricting air flow very hot, cleaned and advised Cust to leave Cust cover off ice maker advised customer to wait week end and call us"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
12/22/2023
"Checked over unit and found oven not heating up and erroring out, checked errors and found F6e1 oven over temp when heating, checked oven sensor and found reading 800 ohms should read between 1,000-1200 replaced faulty sensor and heated oven to 350 degrees checked temps and unit is now heating and operating properly ; dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
12/22/2023
"Tested unit and found machine would never start a cycle unit would come on start and go right to done, checked errors and found tachometer error checked actuator during a test cycle and found no engaging, replaced faulty actuator and ran a calibration cycle unit went thew, ran a wash cycle and machine went right to done again never washing. Checked harness and found when moved harness and ran unit would go threw and work once moved again it would stop harness faulty going to actuator. Will order new harness,cntrl and valve due to cold water slow and valve is very noisy no settlement in screen.; ordrng 1 W11626074 (Cntrl) and 1 W11513255 (Valve) and 1 W11643701 (Harness main), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
12/22/2023
"Tested unit and found washer stuck in a drain cycle and unit would not stop, ran diagnostics and found errors F0e5 off balance load f0e2 over suds canceled out unit and recalibrated machine unit went threw as designed. Ran a wash and spin cycle and unit is now going threw as designed, advised customer on over suds and running vinegar thew a clean cycle also water pressure would come in normal then slow way down advised it may get to a rinse and start over they will be fixing the water and it should be ok after."
We serviced a
AMANA DRYER
Model NED4655EW1
Near New Britain, Connecticut 06051
Jeremy B.
Job Details:
12/22/2023
Dryer not heating. Found open high limit. Replaced and tested found very little flow of air exhausting. Found lint Shute clogged. Cleaned and tested all checks ok with dryer. The vent is very long and must be cleaned and shortened.; used 1 279816 (THERMAL KIT) from stock
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS00
Near New Britain, Connecticut 06051
Jeremy B.
Job Details:
12/22/2023
Oven not working. Found it in demo mode. Was able to get out of demo mode and program all checks ok.