We serviced a
WHIRLPOOL RANGE
Model FE371LVS0
Near Huntersville, North Carolina 28078
Mark C.
Job Details:
08/04/2023
Unit is not showing the door to be closed due to a damaged door switch. Units oven is experiencing a runaway temperature due to a miscommunication between the control and the temperature sensor. Units left front burner is not activating due to a short in the burner.; rqstng P&A on 1 WP9757262 (Switch) and 1 WPW10181986 (Temp sensor) and 1 WPW10476353 (Control) and 1 W10169796 (LF burner)
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HB2
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
08/04/2023
"Cx complaint that the units door does not open. I inspected the unit to confirm the complaint. I managed to get the door open and locate the serial number. The unit does not have a parts diagram and is not serviceable, I called Randy to confirm. The unit was purchase a few months ago in May and has a 1 year parts and labor coverage. The cx will call the manufacturer regarding a solution."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
08/04/2023
"Replaced top rack slides tested operation normal; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
08/04/2023
Checked unit found ice build up on capilary ordering comp and evap sealed system 2 time job; ordrng 1 W11461499 (Process tube) and 1 W11580057 (Comp) and 1 W11504415 (Coupling) and 1 W11504430 (Coupling) and 1 W11506619 (Coupling) and 1 W11109499 (Drier) and 1 W11579351 (Evap) and 1 W11504450 (Coupler) and 1 W11506620 (Coupler) and 1 Time (Extra time)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTE6234DQ2
Near Avon, Connecticut 06001
Ruben C.
Job Details:
08/04/2023
Replaced door latch tested operation normal
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Burlington, Connecticut 06013
Ruben C.
Job Details:
08/04/2023
Checked unit found upper broiler element open replaced broiler element element covered for 60 months collected for labor; dspstn on spec-tagged invntry: 1 W11179310 CNTRL-ELEC
We serviced a
WHIRLPOOL FREEZER
Model WRQA59CNKZ
Near New Hartford, Connecticut 06057
Ruben C.
Job Details:
08/04/2023
Checked unit not cooling at all has ball of ice at drier filter on capilary possible restericted drier ordering comp and filter drier r600 unit; ordrng 1 W11455472 (Comp) and 1 W11047160 (Process tube) and 1 W11504420 (Coupler) and 1 W11506635 (Coupler) and 1 W11504431 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11313694 (Coupler) and 1 Time (Extra time)
We serviced a
MAYTAG MICROWAVE
Model MMV4207JZ01
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
08/04/2023
"Dropped unit and replaced noise filter, control and interface. Tested unit and heating properly"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTPB4
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
08/04/2023
"Found Slow drip coming through fill water valve after closed. In testing it did stop in a couple of minutes. Quoted for water valve/ labor. Accepted.Unit is hardliners in, but was able to transfer fittings, turned water back on and verified no leaks. Filled properly in test cycle; dspstn on spec-tagged invntry: 1 WPW10158389 VALVE"
We serviced a
MAYTAG RANGE
Model MGR5755QDS
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
08/04/2023
"Oven bake not heating, cooktop and broil working fine. Bottom screws rustier and will not come out. Tests bake and igniter glowing but not lighting. Will need screws drilled out and igniter.Quoted for labor/part. New drill bit set and couldnt get through screw heads with impact driver and multiple bits, tried to snap off with sledge and screw driver and cannot. Told customer if they could drill out screws and remove bottoms cover we could repair, but as is cannot.Collected for service call."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
08/04/2023
"Broke out old evap cover, steamed clear evap. Drain tubes were not replaced last visit so replaced them.; used 1 Da82-01415a (Drain tube kit) from stock"
We serviced a
WHIRLPOOL OVEN
Model WEG515S0FB2
Near Harwinton, Connecticut 06791
Ruben C.
Job Details:
08/04/2023
Checked unit trim on door is broken ordering new trim in black; ordrng 1 WPW10310922 (Trim)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVBL1
Near Harwinton, Connecticut 06791
Ruben C.
Job Details:
08/04/2023
Checked unit found relay burnt comp not starting replaced with universal relay comp start advised cust to observe for 24 hours; used 1 8201786 (OVERLOAD/RELAY KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5500BW0
Near Belchertown, Massachusetts 01007
Mike K.
Job Details:
08/04/2023
"Unit mid cycle on arrival, could hear water slowly coming in, cancelled and drained fine. F8e1 long fill/no fill only error in history. Cleared history. Ran self test and verified slow water flow.Found cold water filter clogged in valve, was able to remove and clean. Tested and hot/cold valves filling same. Ran in rinse and spin and filled fine, went through rinse and into spin fine"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Palmer, Massachusetts 01069
Mike K.
Job Details:
08/04/2023
"Under 1yr wp warranty per service bench. No errors in history, but not intermittently makes repetitive fast clicking noise. Customer had video of it, hard to diagnose from video. Ran test cycle and went through all functions fine, at end of cycle started to make noise. Sounds to be coming from actuator, stopped before could access actuator. Replaced actuator and ran test again, twice, sound did not repeat. Also raised front legs to center basic more evenly.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Chicopee, Massachusetts 01013
Roger R.
Job Details:
08/04/2023
Defrosted entire refrigerator evaporator and installed new drain pan. ; dspstn on spec-tagged invntry: 1 W11457241 PAN-DRIP
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE2
Near Holyoke, Massachusetts 01040
Roger R.
Job Details:
08/04/2023
Found unit has a bad ice maker. Replaced with new service kit ice maker cycled and no leaking. ; dspstn on spec-tagged invntry: 1 241798231 ICE MAKER
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Granby, Massachusetts 01033
Roger R.
Job Details:
08/04/2023
Found unit has a bad drive hub for the basket. Replaced and calibrated unit. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Ludlow, Massachusetts 01056
Roger R.
Job Details:
08/04/2023
Found both doors had seals that were not fully inserted and loose. Installed seals properly and checked. Unit okay now.
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBM3
Near Wilbraham, Massachusetts 01095
Roger R.
Job Details:
08/04/2023
"Checked unit for leaks. Customer states leaking onto floor under door. Found door seal torn and also found console has broken mounts and is loose causing doo to no close fully. ; rqstng P&A on 1 W10811169 (Console), dspstn on spec-tagged invntry: 1 WPW10780877 MOTOR/SUMP , used 1 W11177741 (GASKET) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Springfield, Massachusetts 01108
Roger R.
Job Details:
08/04/2023
"Found unit has stripped screw holes in mounting plate where the lower refrigerator door mounts. Will order new plate and return to install. ; ordrng 1 W11036715 (Plate, refrigerator screw)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
08/04/2023
"Installed new drum and rollers found wile installing rollers the back bulk head of unit had gotten bent and punched in making rollers bind up, straightened out rear bulkhead best I could roller is now rolling free and properly, reinstalled all parts and unit is now operating to factory specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Watertown, Connecticut 06795
Jimmy R.
Job Details:
08/04/2023
"Tested unit and found left fridge deli draw freezing items and right side ok, checked temps and found normal and set to 38 degrees checked air returns and found blowing air properly, blocked off some of the air return to stop from adding so much cold air into one draw advised customer to keep an eye on draw. All operations are now working to specs"
We serviced a
GE COOKTOP
Model PR989TN3WW
Near Davidson, North Carolina 28036
Mark C.
Job Details:
08/04/2023
Unit is arching in the junction box due to a melted wire nut causing a ground short quoted 243.33 repaired connection unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
08/04/2023
"Checked over unit and found no auger motor and no ice being made, checked harness in door and found 4 wires broken and shorted checked auger motor and fun faulty, replaced auger motor and butt connected broken wires tapped up and secured. Checked ice maker and unit is now cycling auger motor now working and all other functionings operating to specs"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Charlotte, North Carolina 28277
Ryan S.
Job Details:
08/04/2023
Customer complained unit not getting not enough. Upon arrival found no error codes present. Found proper voltage to unit. Found heating elements working properly. Customer had unit calibrated to +20?f. Ran bake 450? and took temps. Avg temp was only 408?. Changed to +30? in calibration and ran again and temp avg was 412? Found control not engaging temps by replays not engaging replays per temp. Thermostat has correct resistance per temp but ordering . Ordering control board and thermostat. ; ordrng 1 W11564644 (Control) and 1 W10833885 (Thermostat.)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Charlotte, North Carolina 28277
Ryan S.
Job Details:
08/04/2023
Customer complained noise when table spinning. Unit isnt in service bench so used date of march 2023 on model serial tag. Customer couldnt find receipt at the moment. Ran unit and found turntable making noise. Removed glass table and noise goes away a bit but makes a different noise from motor itself . Ordering turn table motor and ring. Scheduled return call for 8-9-23. ; ordrng 1 W10642989 (Turntable motor) and 1 W11252182 (Ring)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Charlotte, North Carolina 28226
Ryan S.
Job Details:
08/04/2023
"Customer stated it takes several runs to get a load dry. Ran unit and unit heating properly Ran service mode and found moisture sensor working ( light turned on and off ) found thermistor was wishing proper range. Found build up of lint inside blower wheel not a lot but more than should be there for the age o the machine. Customer said they got the exhaust cleaned in their home . Inspected vent and vent was properly installed and airlfow coming out of machine was proper. Informed customer unit is working as designed informed customer of some clothes are dry and some damp sensor can miss damp clothes, I formed customer vents that go vertically cause more issues also. Verified proper operation."
We serviced a
LG REFRIGERATOR
Model LSXS26366S02
Near Charlotte, North Carolina 28273
Ryan S.
Job Details:
08/04/2023
Customer complained unit not cooling. Upon arrival found unit was running and compressor was running but no frost pattern. Customer said it happened after a power outage. Inspected board and customer had already reset board . Unit was running properly but compressor was extremely hot and not operating properly causing a no cool. Unit needs new compressor. Called Randy and Randy said to inform customer to call LG that they can repair under warranty. Customer agreed Collected trip change via card.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Waxhaw, North Carolina 28173
Jeff L.
Job Details:
08/04/2023
Leveled machine and cleaned cold water valve screen out from all the debris in it not allowing good water pressure into tub. Ran unit thru service mode not fault codes present. Ran unit on normal wash unit ran and checked ok. (Call complete)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Waxhaw, North Carolina 28173
Jeff L.
Job Details:
08/04/2023
Found reservoir froze up and not allowing water thru door. Per whirlpool service bulletin replace the control board and fan motor to speed up fan speed. Whats happening is the tank is freezing up and when it goes into defrost it will work for a little bit then stop again. The ice maker is cycling but not getting water ordering valves to resolve that issue . Advised customer office will call when parts come in.; ordrng 1 W11512399 (Water valve) and 1 WPW10341320 (Dual water valve) and 1 W11620204 (Control board) and 1 W11608966 (FF evap motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Monroe, North Carolina 28110
Jeff L.
Job Details:
08/04/2023
Found washer unplugged. Customer says unit is cutting on and off by itself no leds are on. The machine is continuously running the pump motor and it will not stop without unplugging unit. I cannot put the unit into diagnostics because of this. At this time Im going to ordering the controls.Part# W11578565; ordrng 1 W11603810 (Control and UI)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Weddington, North Carolina 28104
Jeff L.
Job Details:
08/04/2023
SR# 7737019038Spoke with (joe)I missed this one after replacing water valve and reservoir the noise was still present. I then bypassed the John guess fitting going into door and the noise went away. Put fitting back together and noise returned. Spoke with Joe at tech support he advised me to replace door. Told customer door would come to her and to check for damages and call office for repair when part comes inPart#W11482382; ordrng 1 W11405209 (Left fridge door (stainless ))
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Matthews, North Carolina 28104
Jeff L.
Job Details:
08/04/2023
Ice maker is not cycling found bad module also the water valve is directly tied to ice maker so replacing it for complete repair on issue. Ice maker is on national back order will call customer when parts come.Part#W11658802Part#W11482383; ordrng 1 W11658802 (Ice maker) and 1 W11482383 (Water valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS00
Near Matthews, North Carolina 28104
Jeff L.
Job Details:
08/04/2023
Replaced ice maker unit cycled and called for water and mold has water now. Unit ran and checked ok(Call complete)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Matthews, North Carolina 28104
Jeff L.
Job Details:
08/04/2023
"Put unit into diagnostics out of balance fault code was present. Cleared out fault code. Reset unit and tested In drain/spin mode all operations are normal. I also inspected suspension rods and they are in good shape. Appears that the unit is getting out of balance because of load shifting. I advised customer that if it gets to banging you must stop the machine and redistribute the load per owners manual.I also advise that small loads will cause it more than large loads,Its the way machine is made.(Call complete)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
08/04/2023
"Cx complaint that the unit had a sudden loss of power showing the message on the screen again with no power outages occurring at the home recently. I inspected the unit to confirm the complaint. I found no error codes and heated the oven as well as used the MW. Both worked with no issues. I called techline to document the situation. After I got off the phone I realized through the notes that on the last visit the control board was not replaced, just the UI console. Im ordering a new control board to resolve the issue.Sr7737018523; ordrng 1 W11261167 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Indian Trail, North Carolina 28079
Jeff L.
Job Details:
08/04/2023
Replaced water valve unit ran and checked ok(Call complete)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, North Carolina 28205
Robert A.
Job Details:
08/04/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed. I left the part with the cx.; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Charlotte, North Carolina 28209
Robert A.
Job Details:
08/04/2023
"Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. The unit tumbles and has good airflow, however there is no heat being produced. I checked the terminal block and there on only 82v across L1 & L2. I checked the wall outlet and it was the same. I wiggled the cord head at the wall outlet and 243v appeared and the unit began to heat. The unit is good, the wall outlet has a bad connection. The cx need an electrician to resolve the issue."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlotte, North Carolina 28209
Robert A.
Job Details:
08/04/2023
"The unit is a DW not a washing machine. I got the POP and the M/S #, the unit is in warranty. The cx complaint is that the units UI console button work intermittently, specifically the cycle selection buttons. I found all button work fine except tough and normal. I found no error codes and ran a service cycle. All components passed with no issues. The unit needs a new UI console to resolve the issue . Im ordering the parts for the return visit.; ordrng 1 W11622490 (UI console)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
08/04/2023
"Removed old wash basket, installed new. Reassembled washer, ran calibration. Tested, washer operating properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
08/04/2023
Tested and ran diagnostics. Found noise coming from FF evaporator fan. Ordering evaporator cover assembly.; ordrng 1 W11610999 (Evaporator cover assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
08/04/2023
"Checked and found washer would not power on. Found outlet had no power, GFI on opposite wall tripped. Reset GFI, washer now powering on and operating properly. Collected for service call on card."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
08/04/2023
"Removed outer doors, removed old hinges, replaced hinges. Reassembled, tested, door opening and closing correctly. Dishwasher operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
08/04/2023
Removed old compressor and brazed in new filled unit with 3.7 oz 134 a and checked frost pattern. Found unit is now frosting properly and all operations working to specs
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Longmeadow, Massachusetts 01106
Roger R.
Job Details:
08/04/2023
Found unit getting cold water from tap. Also wash arms were partially restricted and not allowing proper water flow. Recommend having water temperature checked and adjusted as necessary. Cleared wash arms and pumping well with good spray pattern. Also found pump stopping building pressure after a few minutes. $229 for new sump assembly and $239 labor charge. ; dspstn on spec-tagged invntry: 1 WPW10455261 MOTOR/SUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Charlotte, North Carolina 28269
Vincent O.
Job Details:
08/04/2023
Installed new compressor and control. Pulled vacuum and checked for leaks. Recharged system 64g r600. Checked and verified proper cooling. All functions check ok.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Bloomfield, Connecticut 06002
Chuck M.
Job Details:
08/04/2023
Installed door and badge. Checked ok.
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Hartford, Connecticut 06105
Chuck M.
Job Details:
08/04/2023
Customer complaint is that left front burner is intermittent. Inspected and found burner cap is worn in some areas for spark. Quoted customer for P&L. Customer will buy and install parts themselves.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hartford, Connecticut 06114
Chuck M.
Job Details:
08/04/2023
Customer complaint is that washer does not start a cycle. Plugged in washer and drain pump started. Attempted diagnostics multiple times. Error code F9e1 flashing. Unplugged and the was able to run diagnostics. Found drain circuit stuck closed. Ordered control. ; ordrng 1 W11513246 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near East Hartford, Connecticut 06108
Chuck M.
Job Details:
08/04/2023
Customer complaint is that dishwasher middle rack does not slide in and out properly. Inspected and found front right wheel on adjuster no inside track. Corrected and tested. Showed customer it works.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
08/04/2023
"Replaced filter housing and reservoir. Entered diagnostics, ran tests 44 and 45, for ice maker harvest and fill valve test. Both operating properly. Tested dispenser, water being dispensed correctly."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
08/04/2023
"Checked and found that screw holding rotor had come loose. Removed screw, applied locktite, reinstalled and tightened securely. Ran DLMS calibration. Ran component tests for agitate and spin, all good. No unusual noises. Washer operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
08/04/2023
"Installed new pump and ui board, cycled and tested fine."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
08/04/2023
7737023051 called techline unit has more issue then just control control Is definitely faulty but unit also needs harness cust wants refund minus service
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS01
Near East Hartford, Connecticut 06108
Chuck M.
Job Details:
08/04/2023
Installed door glass and badge. Checked ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Worcester, Massachusetts 01609
Chris B.
Job Details:
08/04/2023
Complaint that the unit is not responding correctly. Found bad control panel and UI. Found heavy rodent infestation and chewed drain hose that lead to leaking on entire floor. Mentioned to the customer that rodent issues are not covered in the warranty. Purchase date 09/19/2022.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cornelius, North Carolina 28031
Mark C.
Job Details:
08/04/2023
Installed new shelf.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Mooresville, North Carolina 28115
Mark C.
Job Details:
08/04/2023
Unit has a burnt through bake element. Replaced element unit is fully operational.; ordrng 1 W11182108 (Element)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
08/04/2023
"Customers complaint is washer not completing cycle. Cloths come out wet. Ran diag found basket speed sensor fault. Replaced actuator and ran calibration then self test. Made sure washer is level. All checks ok. ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR , used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Charlotte, North Carolina 28269
Vincent O.
Job Details:
08/04/2023
Unable to verify complaint at this time. Tub is not loose. Movement of tub is normal. Customer complaint is that unit would fill and not go any further. Unit is working properly at this time. Possibly had auto soak function activated. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Charlotte, North Carolina 28269
Vincent O.
Job Details:
08/04/2023
"Found evap completely frozen over causing no cool condition. Unit will need harness and thermistor replaced. Collecting trip charge only at this time as customer would like to try for authorization. Will move forward if authorization not given. ; ordrng 1 W11545823 (Harness), used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WTW5057LW0
Near Salisbury, North Carolina 28146
Vincent O.
Job Details:
08/04/2023
Installed new gearcase and drive assembly. Tested and verified proper operation. All functions check ok. No abnormal noise. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11449840 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Salisbury, North Carolina 28144
Vincent O.
Job Details:
08/04/2023
Installed new freezer gasket. Verified proper seal. All functions check ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Salisbury, North Carolina 28147
Vincent O.
Job Details:
08/04/2023
Found unit will not shut off. Continuously runs. Replaced timer. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W10857612 TIMER
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lexington, North Carolina 27295
Vincent O.
Job Details:
08/04/2023
Found heater not working causing drying issues. Order and replace heater and control. ; ordrng 1 W10518394 (heater) and 1 W10906426 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model KODE900HSS00
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
08/04/2023
Oven giving communication error F6E4 screen goes blank and customer has to reset breaker. Needs new control and panel. ; rqstng P&A on 1 W11294388 (Control) and 1 W11399172 (Console)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Worcester, Massachusetts 01604
Chris B.
Job Details:
08/04/2023
Complaint that the unit is not washing correctly. Found bad capacitor. Replaced part and unit running normal. Did two diagnostic cycles and unit working normal. TS W11395618.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Douglas, Massachusetts 01516
Aimee Z.
Job Details:
08/04/2023
Found fridge leaning forward cause freezer to pop open when close the fridge door. Put a tilt on fridge which prevented top freezer piping open. Also Cust is ove loading freezer no air flow.Tested completely
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Douglas, Massachusetts 01516
Aimee Z.
Job Details:
08/04/2023
Installed new door switch and tested Also cleaned lint out and advised Cust to clean house vent; dspstn on spec-tagged invntry: 1 661570V BELT and 1 WPW10569603 DOOR SWITCH
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Douglas, Massachusetts 01516
Aimee Z.
Job Details:
08/04/2023
Found f7e4F6e3F7e9J1 to j2 120 noise coming from bottom clicking found needed new sliderFilled with wet towels and spun out; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Windsor, Connecticut 06095
Gary V.
Job Details:
08/04/2023
"Inspected and found suspension rods worn out, will submit estimate and call.; rqstng P&A on 1 W11130362 (Suspension rod kit)"
We serviced a
WHIRLPOOL OVEN
Model WFE770H0FZ1
Near Granby, Connecticut 06090
Gary V.
Job Details:
08/04/2023
"Inspected and found open bake element and replaced, cycled to temp , tested fine.; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/04/2023
"860-394-5156, call this number Neal. Sr#7737021592, techline. Inspected and found ice chunks hanging up in dispenser flapper and ice bridging in ice maker causing ice to dispense clumped together. Spoke with techline and they advised installing pressure regulator on feed line to ice maker. ; ordrng 1 W10786952 (Pressure regulator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near Worcester, Massachusetts 01602
Chris B.
Job Details:
08/04/2023
Complaint that the unit is not cooling properly. Found frost pattern issues and only present behind the foam panel and not to the ends of the evaporator coils. Found in the evaporator side do to fresh food section not reaching temp. Sealed system needs work. Will order parts for a return visit. ****R-600a refrigerant.****; ordrng 1 W11582592 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Dryer Kit) and 1 W11504445 (Coupler) and 1 W11504449 (Coupler) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Springfield, Massachusetts 01108
Roger R.
Job Details:
08/04/2023
Model and serial number attached.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/04/2023
Inspected and found bin full of ice and auger motor turning to dispense ice properly. Cycled ice dispenser multiple times and tested fine at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
08/04/2023
Installed new dual valve and water still flowing slow. Will order the other valve. ; ordrng 1 W11312191 (Valve)
We serviced a
WHIRLPOOL DRYER
Model MED6230HW3
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
08/04/2023
"Customer complained of f2e2 error. Tried to secure harness on Ui and issue still resent, ordering control and UI panel , customer out of town next week so scheduled for 8-14-23 pm. ; ordrng 1 W11413566 (Ui control panel) and 1 W11525996 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
08/04/2023
"Checked and found buzzing noise coming from evaporator fan. New fan making noise when it starts, goes away as fan reaches speed. Reordering fan motor and ordering shroud.; ordrng 1 67006424 (Evaporator fan shroud) and 1 W11661931 (Evaporator fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHB05
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
08/04/2023
Checked and found compressor running and operating properly but evaporator fan not working. Has power but not running. Checked control to ensure it was updated version. Ordering evaporator fan motor and harness.; ordrng 1 WP2315549 (Evaporator fan motor) and 1 W11650659 (Evaporator/defrost harness assembly)
We serviced a
MAYTAG LAUNDRY CENTER
Model WTW4955HW1
Near Worcester, Massachusetts 01602
Chris B.
Job Details:
08/04/2023
Complaint that the unit is not cycling through correctly. Found bad actuator not reading tachometer. Replaced part and unit running normal. Ran two diagnostic cycles and unit working normal.; used 1 WPW10006355 () from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Mooresville, North Carolina 28117
Mark C.
Job Details:
08/04/2023
Unit will not shut off due to a sticking relay.; ordrng 1 W11552018 (Control) and 1 W11545871 (Transformer)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlotte, North Carolina 28210
Robert A.
Job Details:
08/04/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTKS0
Near Manchester, Connecticut 06040
Chuck M.
Job Details:
08/04/2023
Customer complaint is that dishwasher was smoking and making a clicking noise. Inspected and found control and control panel burnt. Parts are NLA.
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Holden, Massachusetts 01520
Chris B.
Job Details:
08/04/2023
Complaint that the center vent grilles paint is chipping from underneath and where the paint is unglued is rusting out. Mentioned to the customer that its considered cosmetic and quoted parts and labor. Customer will contact Whirlpool again on this issue for further help.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
08/04/2023
"Tested unit and ran diagnostics found errors F0e3 over loaded,f2e1 stuck key found console not responding when selecting cycles, replaced console and ran manic error thew a test cycle. Checked operations and found unit off balance due to not level, adjusted legs and leveled unit ran machine with clothes and found drain line not pumping strong checked drain hose and found clogged up at connection removed drain and swapped out ran water thew a restated unit. Washer now draining and all operations working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EBS01
Near Manchester, Connecticut 06040
Chuck M.
Job Details:
08/04/2023
Customer complaint is that mullion came out of slot and freezer light was out. Replaced mullion and light. Showed customer it works.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/04/2023
"Returned to install door and parts. Installed door and reassembled unit, verified proper operation."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/04/2023
Customer complained unit wont work. Upon arrival found unit had issue with fill. Found pressure line had came off board side due to line being too loose. Was able to cut old line and reinstall pressure line. Ran unit and all functions working properly. Ran normal wash and unit filled and started washing. Verified proper operation.
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
08/04/2023
Customer complained of no heat. Unit is in 5 year initial warranty. Found proper voltage . Found element open short. Replaced element from ts. Read and unit now heating and heater cycling properly. Verified proper operation. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
08/04/2023
Food was freezing in fresh food section customer lowered temp and now fox not as cold as it should be. Checked frost on evap and found weak frost pattern. Needs new compressor. ; ordrng 1 W11582579 (Compressor) and 1 Xtratime (Xtra time) and 1 W11666427 (Control box) and 1 W10861519 (Frame)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
08/04/2023
Installed new fan and tested all checks ok.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Vernon, Connecticut 06066
Chuck M.
Job Details:
08/04/2023
Customer says dryer is under warranty. Said POP is 11/11/22. Customer could not find proper receipt. Customer Will get paperwork in order and call back. No diagnostics done. No service fee collected.
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/04/2023
"Inspected and found main acu no longer sending voltage for spin and actuator not shifting, will order parts and return.; ordrng 1 W11411581 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Thomaston, Connecticut 06787
Jimmy R.
Job Details:
08/04/2023
"Installed new user interface, gasket and replaced thermistor checked temps and unit is now adjusting to temps advised customer to give 24 hrs so temps can regulate. All functions now working to specs ; used 1 W10316760 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW0
Near Paxton, Massachusetts 01612
Chris B.
Job Details:
08/04/2023
Complaint that the units lid lock is no working properly. Quoted parts and labor and replaced part with TS W10404050. Ran two diagnostic cycles and unit working normal. 1yr warranty on parts and 30 days in labor.; used 1 W10404050 (DOOR LOCK) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
08/04/2023
Customer concerned with noise. Verified all sounds normal. Explained that this is a variable speed compressor and runs more then other compressors.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS02
Near Mansfield, Connecticut 06250
Jeremy B.
Job Details:
08/04/2023
Installed new cam and doors all checks ok.