Service History 46

We serviced a

MAYTAG LAUNDRY CENTER

Model lsg1000

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/24/2025

"Inspected and found drive belt broken, unit is a washer / dryer combo unit in a closet, quoted for repair and he is declining for now."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ00

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/24/2025

"Inspected and found ice maker is broken and detached from freezer wall, will order new ice maker and call for return date.; ordrng 1 W11542654 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model MAH5500BWW

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 09/24/2025

"Inspected and found drain pump broken, quoted and she will call."

We serviced a

SAMSUNG RANGE

Model NE59J7850WG/AA

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 09/24/2025

"Inspected and found door latch binding , door latch shows nla, removed latch pin to make unit usable, tested fine."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRSC503ESS00

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 09/24/2025

"Inspected and found ff fan getting 14v but no longer running, will order part and return to replace.; ordrng 1 W11098695 (Ff evap fan/housing assy)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Stafford, Connecticut 06076

Gary V.

Job Details: 09/24/2025

"Inspected and found exhaust vent clogged causing poor dry ability, and informed customer of venting problem."

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRB329DMBM02

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/24/2025

"Inspected and found no cooling at all, compressor running very hot. Needs compressor replaced, 5 year sealed system warranty. Will order part and return.; ordrng 1 W10233960 (Compressor) and 1 W11506635 (Stub)"

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW00

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/24/2025

"Inspected and found over temp light in control box illuminated, internal problem in main control, will order part and call for return date.; ordrng 1 W11382528 (Control box)"

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOC54EC0HS03

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/24/2025

"Arrived to replace console. Opened box with new console, removed shrink wrap. Customer inspected part found slight discoloration on top. Reordering console. Spoke to Jenn, she is going to inspect new console to ensure no issues. Office will call to schedule.; ordrng 1 W11297728 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ07

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 09/24/2025

Removed new door from box. Installed auxiliary gaskets and new door gasket. Removed existing door and installed new door. Used heat gun to form gasket and ensure proper seal around full perimeter of door. Transferred handle from existing door to new door. All operating properly.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS3

Near Granby, Connecticut 06060

Mike K.

Job Details: 09/24/2025

Service call covered by authorization. Unit was pulled out and in shed and apart. Unit had shorted control and melted harness connector. Quoted for control/harness/labor. Denied.

We serviced a

JENNAIR WALL OVEN

Model JJW2830IM00

Near Grafton, Massachusetts 01536

Glenn

Job Details: 09/24/2025

Replaced control panel and programmed model tested all ok

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS05

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 09/24/2025

Called tech line for reoccurring issue ice freezing in ice chute. Per tech line we would need to order and replace the ice chute and double up its seal. The following part numbers would be needed. Ice chute W11448633 and ice chute seal WPW10291905 qty 2. Customer to call customer service for repair authorization for both parts and labor per tech support as this has been occurring for over 1 yr SR # 7742448977

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Plainville, Connecticut 06062

Jimmy R.

Job Details: 09/24/2025

"Tested washer and found once plugged in to power unit would start to run drain pump canceled out cycle and same issue drain pump would run, tested for errors and found F1e1 main cntrl fault f2e1 stuck key f3e1 pressure system fault, main cntl needs to be replaced under s code S153EB covering parts and labor. Recalibrated unit and ran a wash cycle unit is now washing and working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDW01

Near Plainville, Connecticut 06062

Jimmy R.

Job Details: 09/24/2025

"Checked over fridge and found both section not cooling properly found freeze not freezing items, fan is running and blowing a little cold air. Removed evaporator cover and found ice balled up around cap tubing and rest of evaporator warm. Removed ice and found compressor super noisy and gurgling found Freon backing off of evaporator, compressor it super hot to touch and drawing 17 amps. Unit needs new compressor, evaporator,coupler, nitrogen to pump down and remove restriction. Parts tentative p/a ; ordrng 1 W10233960 (Compressor kit) and 1 W10836706 (Evaporator) and 1 W11506635 (Coupler), states that autho needed"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/24/2025

"Installed main control and brackets, cycled thru diagnostics test and tested fine."

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 09/24/2025

"Replaced dsi board and bake igniting properly, preheated to 350 fine. Broil lights and all burners working."

We serviced a

AMANA REFRIGERATOR FDB

Model ARB9058C5

Near Suffield, Connecticut 06093

Mike K.

Job Details: 09/24/2025

"Replaced evaporator and pulled into vacuum, held. Charged with 5 oz r134a. Unit runner by, fans running, suction tube getting hot and evap frosting. Cs to monitor"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDW06

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 09/24/2025

"Unit is under 1yr wp warranty per service bench. Complaint of vents between fr/ff repetively clogging. Doors sealing, found large gap between liner/casing in lower edge of fr section. 1/4 inch gap can see through to open air.Called techline. Gap is too large to repair, cs to contact customer service with ref SR#7742460598Whirlpool Customer Service # 1-800- 253-1301"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS335SDHM07

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 09/24/2025

"Complaint refrigerator making noises customer stated that they can hold their foot against the bottom kickplate and the noise will go away. I found three issues occurring number one with door handle on freezer door was extremely loose number two was refrigerator not properly leveled causing condenser coil to be in a bind, causing vibrational noise to occur leading to complaint number three water leaking from Fill tube going to icemaker, causing water to hit evaporator fan motor Even though unit had filled tube installed from factory kit. I applied Perma gum around tube so it would seal more efficiently and not leak; used 1 212643 (SEALER-GUM) from stock"

We serviced a

KITCHENAID ICEMAKER

Model KUIX335HPS01

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 09/24/2025

"Complaint unit stopped making ice. Try to do a icemaker clean cycle no change. Found no water filter was ever installed. Unit had a cap over filter installed a water filter. Unit stopped making ice completely after installing filter. I found unit is not getting any water except for a drip, coming out when valve is activated. Ordering water, inlet valve and filter housing as well as pump to be safe in case it burned out because unit was still powered on and has been for a long time trying to make ice.; ordrng 1 W10897719 (Valve) and 1 W11266112 (Filter housing)"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ08

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 09/24/2025

Complaint need filter removed cannot get down on hands and knees customer is elderly and could not open the door to remove water filter.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model KRSF705HPS04

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/24/2025

Complaint cannot remove filter filter stuck in housing. I found complaint true how to use pliers to remove filter. Installed a new filter that customer provided new filter installs and removes perfectly fine. With no issues. No additional issues reported at this time.

We serviced a

KITCHENAID WALL OVEN

Model KSDB900ESS4

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/24/2025

Complaint fake element. Its not working. Oven is not heating. I found complaint true replaced element element had failed. Tested operations. Oven is preheating normally and operating properly. ; used 1 W10779716 (ELEMENT) from stock

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/24/2025

Complaint washing machine will not start a cycle. I found no error codes in diagnostics fault history I found when selecting a cycle lid will lock in and unlock and then go straight to Dunn. I found in calibration mode washing machine will go through calibration perfectly fine little lock unit will fill with water agitate spin and drain with no issues issue is machine is experiencing a software-based issue and needs a control and an encoder to be replaced.; ordrng 1 W11481116 (Encoder) and 1 W11513246 (CNTRL-ELEC)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ03

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/24/2025

"Complaint refrigerator is not cooling in either zone. I found evaporator has a ball of ice. I found compressor was recently replaced by another company that did not properly braise or install properly unit had a partial restriction and a leak. Restriction was that filter dryer leak was at suction tube attaching to compressor. Replaced compressor purged system with nitrogen then did a flush purge with refrigerant as unit had a lot of oil in cap tube unit now cooling properly verified no further issues found with system. Unit held 250 psi of nitrogen for 10 minutes also held a full vacuum -28 psi for 15 minutes.; used 1 876765 (TUBING KIT), and 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 09/24/2025

Found control panel certain keys do not respond and motor is making a very loud noise. It is not the chopper. It is a motor failure. We need to auto parts. ; rqstng P&A on 1 WPW10780877 (Motor pump assembly) and 1 WPW10500175 (Control panel)

We serviced a

KITCHENAID WALL OVEN DBL

Model KODE900HBS00

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 09/24/2025

User in a face flickering is getting voltage. Will need to order the part control panel assembly.; rqstng P&A on 1 W11399171 (Control panel)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Worcester, Massachusetts 01604

Glenn

Job Details: 09/24/2025

Im leaking fill valve replaced part tested all OK ; used 1 W11434044 (VALVE-INLT) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Worcester, Massachusetts 01609

Glenn

Job Details: 09/24/2025

Found active vent seal leaking moisture behind the control panel causing malfunction. LED is beginning to fail. We need to order parts display and vent.; ordrng 1 W11414079 (User interface) and 1 W11649995 (Vent assembly)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Heath Springs, South Carolina 29058

Jonathan J.

Job Details: 09/24/2025

"Complaint unit leaking out the bottom of the door whenever water is turned on. Have not powered on unit since installing it. I found. Unit Installed at all. Customer needs to properly install or have someone come out and properly installed unit per manufacture specifications customer had waterline running directly into drain causing water to bubble through motor housing drain assembly flooding house. Customer instead of using waterline was using drain line. Attaching to house water supply and the bottom of the drain had also drain line running to water fill valve going to drain tube Customer to correct issues and referred to manufacture specifications. No issues found visibly with dishwasher no voltage getting two dishwasher either customers mother stated power was disconnected to dishwasher decades ago. I checked all breakers just to confirm unit has no power, but is hardwired. Customer needs to have an electrician come out and fix electrical issues as well. Install and instruct fulfilled at this time."

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC1

Near North Attleborough, Massachusetts 02760

Lee

Job Details: 09/24/2025

"Customer states agitator broke off, confirmed issue, found both agitator and washplate broken, need to order washplate. Agitator left with customerweds 1st am; ordrng 1 W11510461 (Wash)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS00

Near Douglas, Massachusetts 01516

Glenn

Job Details: 09/24/2025

Installed user interface evaporator fan with harness and LEDs tested all OK. The fan is operating has a good frost pattern. All the LEDs are working. These face is good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ19

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 09/24/2025

"Disassembled. Removed and replaced evaporator motor and damper. Reassembled, entered diagnostics, tested, both operating properly. All functions tested good."

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ11

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 09/24/2025

Checked and tested microwave. Confirmed unit not heating. Magnetron making loud humming noise. Parts already on order but not yet received. Will install all parts on return visit.; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS5

Near Springfield, Massachusetts 01107

Mike K.

Job Details: 09/24/2025

"Replaced spark module and lr igniter. Tested and all burners lighting, bake and broil lighting. Cs said they had issues with gas line but n first visit and is still same one, turned off gas after testing"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS00

Near East Longmeadow, Massachusetts 01028

Mike K.

Job Details: 09/24/2025

"Replaced evaporator motor assy, ramping up and operating. Heater tests good at 30.5ohms. Replaced control and lights, all lights working, compressor/fans running. Cs to monitor"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 09/24/2025

"Tested dryer and found unit heating but short cycling heat, found dryer vent clogged and lint filter blocked, removed filter and housing cleaned housing and advised customer venting needs to be replaced there is a cut in it and it is brittle they will replace it. Advised dryer is working to factory specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near York, South Carolina 29745

Mitch H.

Job Details: 09/24/2025

"Confirmed issue. Drain pump started as soon as washer was plugged in. Unplugged, removed and replaced control. Ran control calibration and tested washer. Completed calibration and operating properly."

We serviced a

MAYTAG WASHER TL

Model MVWP586GW0

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 09/24/2025

Complaint that the washer would not spin properly. Found rusted out gear case and hub and clutch stripped out. Will order all parts for a return trip.; ordrng 1 W11418231 (Agitator) and 1 W11454738 (Gear Case) and 1 W10721967 (Splutch) and 1 W11658047 (Belt) and 1 W1121745 (Actuator) and 1 W10528947 (Hub) and 1 2xFrameJob (2x Frame Job)

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 09/24/2025

Replaced control board and ran diagnostic cycles and washer running normal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Northampton, Massachusetts 01062

Chris B.

Job Details: 09/24/2025

Complaint that the bottom sprayer has failed. Replaced part and unit working normal.

We serviced a

WHIRLPOOL WASHER

Model MAH5500BWW

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 09/24/2025

"Inspected and found drain pump broken, quoted and she will call."

We serviced a

MAYTAG WASHER TL

Model MVW6200KW3

Near South Hadley, Massachusetts 01075

Chris B.

Job Details: 09/24/2025

Complaint that the washer wont start any cycle. Found error code F7E1. Replaced actuator and unit running normal. Used TS# W11633359; used 1 W10913953 (ACTUATOR) from stock

We serviced a

LG DRYER

Model DLE1310W

Near Holyoke, Massachusetts 01040

Chris B.

Job Details: 09/24/2025

Replaced all parts. One year warranty on parts and labor and unit running normal.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB119WFBW01

Near Holyoke, Massachusetts 01040

Chris B.

Job Details: 09/24/2025

Complaint that the refrigerator was iced up too much. Customer indicated that they did a manual defrost and wanted us to verify is the evaporator is cooling properly. Found no issues. No ice buildup and all components working normal. Collected trip fee.

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near York, South Carolina 29745

Mitch H.

Job Details: 09/24/2025

Checked and tested. Found RR element operating properly. Heats and cycles normally. Infinite switch working and controlling temperatures correctly. Educated customer on cooktop operation. Range operating as designed.

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KS0A

Near Suffield, Connecticut 06078

Mike K.

Job Details: 09/24/2025

"Unit not draining, motor running, making loud grinding noises, not jammed, but sounds internally broken. Quoted for drain pump/labor. Denied.Collected for service call."

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 09/24/2025

Installed new front element and front switch tested burner and unit is now heating up all burners and cycling on and off properly

We serviced a

MAYTAG WASHER FL

Model MHW5630HC3

Near York, South Carolina 29745

Mitch H.

Job Details: 09/24/2025

"Tested and ran diagnostics. Confirmed F3E1 pressure sensor error, also found F0E2 oversuds error. Cleared errors, unplugged washer. Removed and replaced pressure switch. Plugged back in, ran quick test cycle, completed with no errors or issues. Exited diagnostics. Started washer in Normal cycle. Washer filled, and tumbled correctly. No issues and error didnt return. Cancelled cycle, washer drained correctly. Operating properly."

We serviced a

WHIRLPOOL WASHER FL

Model WFW75HEFW0

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 09/24/2025

"Complaint that the washer has an error code F5E4, F3E2. Did a hard reset and ran diagnostic cycles and error code did not appear. Ran quick wash and all working normal."

We serviced a

WHIRLPOOL WASHER FL

Model WFW6620HW0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 09/22/2025

Customer had unit taken down. Replaced drain pump assembly. Ran unit to verify unit draining . Verified proper operation.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/22/2025

"Concern is shutting off mid cycle. Inspected and found off balance fault code.. cycled unit through diagnostics, and unit passed without any problems. Customer may have had an off-balance load.. all functions test normal at this time."

We serviced a

GE M/W OTR

Model JNM1541DM4BB

Near Suffield, Connecticut 06078

Gary V.

Job Details: 09/22/2025

"Inspected and found exhaust filter with debris, cleared out and cycled, tested fine"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/22/2025

Customer stated they got a brand new one installed yesterday and the one company I already paid them for their claim for a new machine. Customer stated warranty told them they are not going to go ahead with the repair. Hence the machine being pushed out the back door.

We serviced a

WHIRLPOOL WALL OVEN DBL

Model WOD51ECOHS01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/22/2025

Complaint lower oven will not heat at all only upper oven. I attempted to do a factory reset on machine no change relay is not activating for bake found error code F6e4 only error code in fault history ordering main controls and user interface. I can hear relay clicking but its not closing circuit to allow voltage to pass through. No additional issues found at this time. Upper oven is working perfectly fine.; ordrng 1 W11261169 (Control) and 1 W11261167 (Expansion control) and 1 W11297709 (Ui)

We serviced a

MAYTAG RANGE

Model MGS8800FZ2

Near East Granby, Connecticut 06026

Gary V.

Job Details: 09/22/2025

"Installed new acu and ribbon connector, cycled and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ11

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 09/22/2025

Complaint that the water filter cannot be removed. Found housing failed. Will order parts for a return visit.; ordrng 1 W11162042 (Housing)

We serviced a

MAYTAG WASHER TL

Model MVWC565FW

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 09/22/2025

Complaint that the washer is making a loud grinding noise when at use. Found bad gear case and clutch. Will order all parts for a return visit.; ordrng 1 W11454734 (Gear Case) and 1 W11239857 (Belt) and 1 WPW10427633 (Shield) and 1 W10721967 (Clutch) and 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W10528947 (Hub) and 1 2xFrameJob (2x Frame Job)

We serviced a

MAYTAG WASHER TL

Model MVW5435PW1

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 09/22/2025

. Customer complained unit leaking. Found loose hose to drain pump. Secured hose. Ran test cycle .Verified proper operation.

We serviced a

WHIRLPOOL WASHER FL

Model WFW6620HW0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 09/22/2025

Customer had unit taken down. Replaced drain pump assembly. Ran unit to verify unit draining . Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Grafton, Massachusetts 01536

Glenn

Job Details: 09/22/2025

Replaced faulty solenoid valve in the fresh food section for the icemaker tested all OK

We serviced a

GE DRYER

Model DBXR463ED2WW

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 09/22/2025

Customer had an appointment last week. We did not show up. They replaced the dryer and did not know they were having us out here today to fix anything. Customer canceled appointment repair not needed.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRS321SDHZ08

Near Springfield, Massachusetts 01107

Mike K.

Job Details: 09/22/2025

Complaint of icemaker not working. Unit would not complete a test cycle. Replaced and new unit completed test cycle and filled properly ; used 1 W11700250 (ICEMAKER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRS571CIHZ05

Near Springfield, Massachusetts 01108

Mike K.

Job Details: 09/22/2025

"Unit is under 1yr wp warranty per service bench. Control molaint of noise and not cooling, but didnt make noise yesterday and cooling. Measured 32 in lower shelf ff, 33 at mid, set at 34. Fr at 3 set at -1, compressor, fans running. Replaced diffuser and cs to monitor. Explained to test temperature of food, not air, to not block vents. Reset temps to 37/0"

We serviced a

KITCHENAID RANGE

Model KFEG500EWH7

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 09/22/2025

"Unit is under 1yr wp warranty per service bench. Complaint of not getting to temp in bake. Verified 240vac at terminal, found loose connection to bake element, corrected. Verified 240vac to bake element and preheated to 350 fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW03

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/22/2025

"Installed new compressor, ran vacuum and no leaks detected, recharged system and frost pattern developed, please allow 24 hours for temps to regulate."

We serviced a

JENN-AIR WALL OVEN

Model JJW3830LL01

Near Charlotte, North Carolina 28203

Caleb

Job Details: 09/22/2025

Replaced door. Unit functioning as designed.

We serviced a

MAYTAG WASHER TL

Model MVWP575GW1

Near Charlotte, North Carolina 28210

Caleb

Job Details: 09/22/2025

"Hub is plastic gear shaft is metal. Metal shaft has stripped plastic hub Replaced hub, unit checks fine.; used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KEMS379BSS00

Near Charlotte, North Carolina 28277

Caleb

Job Details: 09/22/2025

"Replaced microwave manager board and still receiving the same error. Ordered incorrect harness. Replaced small harnesses, unit needs new interlock harness.; ordrng 1 W11033422 (Harness) and 1 W11607085 (Thermistor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/22/2025

Complaint no power going to unit checked the breakers no tripped breakers. I found unit has a hidden GFCI behind the dishwasher that was tripped. I suspect either the motor or the control may have been at fault or just a weak GFCI breaker customer declined repair today. Im getting control and wash motor assembly replaced is going to replaced GFCI first.

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/22/2025

"Complaint will not wash keeps displaying no fill long fill wiring 10 mins of starting a cycle I found pressure tube is fine drain is fine cold and hot water are fine. I found suspension has failed completely and unit may have a pressure The main control, causing unit to display error code also found flooring falling out on the back legs. Customer declined repair. Just wanted to see if it was worth fixing."

We serviced a

WHIRLPOOL DRYER

Model WED8120HC0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/22/2025

Please call previously ordered parts verified dryer is heating properly and operating normally verified moisture bar sensor is working properly at control. No further issues found at this time with dryer.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHZ08

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/22/2025

Replaced previously ordered parts. Tested operations everything working properly now customer should expect ice in the next 12 to 24 hours.

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WETLV27HW3

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 09/22/2025

Replaced main control board tested operations no further issues found with washing machine. Performed a control board calibration procedure before departure. No further issues found with washing machine at this time.

We serviced a

JENN-AIR REFRIGERATOR SXS

Model JBSFS48NMX00

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 09/22/2025

Complaint accidentally dropped something from the shelf and use your interface exploded. I found complaint true. Replaced use your interface tested operations everything working properly on the touchscreen. No further issues found at this time.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Tolland, Connecticut 06084

Gary V.

Job Details: 09/22/2025

"Inspected and found idler pulley worn out, and replaced, tested fine.; used 1 279640 () from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDBM03

Near Charlotte, North Carolina 28277

Caleb

Job Details: 09/22/2025

Constant heat from compressor has caused rubber grommets that compressor mounting brackets sit on have become dry rotted and shriveled. Vibration from compressor has caused brackets to vibrate. Corrected by tightening mounting tabs on compressor. Unit checks fine.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS2

Near Worcester, Massachusetts 01604

Glenn

Job Details: 09/22/2025

Installed parts hinges and inner door but the lower door seal is warped causing a drip on the left . Order part ; ordrng 1 W11664713 (Lower door seal) and 1 W11483553 (Door seal)

We serviced a

MAYTAG WASHER TL

Model MVW6500MBK1

Near Auburn, Massachusetts 01501

Glenn

Job Details: 09/22/2025

Same failure random error codes F9E1 and upon arrival F7E1 tried a drain and spin and it worked at this time. Called tech support we need to replace the lower harness and capacitor. ; ordrng 1 W11591637 (Lower harness) and 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Auburn, Massachusetts 01501

Glenn

Job Details: 09/22/2025

"Pump Running - SP W11766193 - Special Project S153EB - Main Control - SCode S153EB PARTS/LABOR verified complaint, replaced control all ok at this time."

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Waterbury, Connecticut 06708

Andre

Job Details: 09/22/2025

Ck unit upon arrival and remove and install new control board and unit is now operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Waterbury, Connecticut 06708

Andre

Job Details: 09/22/2025

Ck unit upon arrival per customer unit is not spinning check and ran spin cycle and unit would sense and goes straight to done check error code and found F7E1 error code. Install actuator from truck stock and calibrate and ran cycle unit is now operating to manufacturers specs ; used 1 W10913953 (Actuator) from stock

We serviced a

MAYTAG REFRIGERATOR FDB

Model MBF2258FEZ02

Near Southington, Connecticut 06479

Andre

Job Details: 09/22/2025

Ck unit upon arrival and found customer already have unit pulled out. install water valve and customer turn water back on and no leaks coming from valve also cycle ice maker and unit ice maker calls for water unit now operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28277

Caleb

Job Details: 09/22/2025

Removed agitator and removed pants from under agitator. Replaced new agitator. Unit checks fine.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Waxhaw, North Carolina 28173

Caleb

Job Details: 09/22/2025

"Removed panel to replace parts ordered. Found harness to vent motor was barely hanging and not making proper contact may have been the culprit to unit not drying due to vent not receiving voltage. Replaced vent motor assy and dispenser. Ran unit through diagnostics, unit checks fine. Found no evidence that customer is using rinse aid. They claim that that use rinse aid. No error codes present, unit checks fine."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 09/22/2025

"Ran unit and found unit heating, heater cycling on and off as designed. Drum turning . Used vent test kit . Failed test unit I took off vent exhaust hose. Informed customer unit working as designed, issue is with exhaust."

We serviced a

WHIRLPOOL WASHER FL

Model WFW6605MC0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 09/22/2025

Customer tried to remove control panel and ripped off Harness mount on control panel will need new control panel. Quoted repair. Customer wanted to think about it. Informed him he could call within the next couple weeks with repair if needed collectedd trip fee via card.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/22/2025

Customer issue is with residue left on racks and walls. Tested dishwasher and ran diagnostics cycle. Completed properly. All components and functions operating properly and as designed. Advised customer to ensure filter was clean and to run clean cycle. Customer says she has done that and also tried vinegar and other things. Dishwasher operating as designed and nothing to replace or change at this time. All operating properly. Just advised her to clean racks.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near York, South Carolina 29745

Mitch H.

Job Details: 09/22/2025

Unplugged washer. Removed and replaced control. Reassembled. Ran control calibration and tested washer. Completed calibration and operating properly.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/22/2025

Checked and found water line from valve crimped and split. Ordering line. Checked part availability and scheduled return for 9/25 PM ; ordrng 1 W11482381 (Water line)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near York, South Carolina 29745

Mitch H.

Job Details: 09/22/2025

"Disassembled. Removed and replaced sump assembly. Reassembled, tested and checked for leaks. All operating properly with no leaks."

We serviced a

MAYTAG WASHER TL

Model MVWC416FW0

Near Southington, Connecticut 06479

Andre

Job Details: 09/22/2025

Ck unit upon arrival and found pump running consistently spoke to office and parts has arrive rescheduled with parts ; schdld next appmnt for 9/25 THU AM

We serviced a

MAYTAG WASHER TL

Model MVW7230HW0

Near Bristol, Connecticut 06010

Andre

Job Details: 09/22/2025

Ck unit upon arrival and remove a broken strike and install prescreen strike unit is now operating to manufacturers specs

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFC2062FEZ13

Near Thomaston, Connecticut 06787

Andre

Job Details: 09/22/2025

Ck unit upon arrival per customer unit had snow like frost in freezer compartment. Check and found switch froze in closed position open and all lights come on and inform customer to make sure freezer door is always closed

We serviced a

MAYTAG WASHER TL

Model MVWC565FW2

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 09/22/2025

"Replaced hub/gear case/actuator/cam/belt and suspension. Original hub had 3 stripped screws, was able to break out hub and had replacement screws to replace. Recalibrated and ran diagnostic test fine"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 09/22/2025

"Complaint that the washer would not start any cycle. Found bad lid lock making the control board glitch. Replaced part with TS# W11675701 and control responding properly but led panel flickering. Will order part for approval.; rqstng P&A on 1 W11675701 (Control Touch), used 1 W11670519 (Lid Lock) from stock, states that autho needed"

We serviced a

LG WASHER FL

Model WM3070HWA

Near Chicopee, Massachusetts 01013

Chris B.

Job Details: 09/22/2025

Complaint that the washer is leaking water from the bottom. Found bad inlet valves. Quoted for parts and labor. Collected in full. Office to call customer for a return date.; ordrng 1 5220FR2006H (Water Valve Hot) and 1 5221ER1003A (Inlet Water Valve Cold)

We serviced a

WHIRLPOOL WASHER TL

Model MVW7230HC0

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 09/22/2025

Complaint that the washer cannot be connected to Wi-Fi. Did a reset on the control. Called Whirlpool and system was updated and working properly.

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FFHB2740PS6A

Near Sturbridge, Massachusetts 01518

Chris B.

Job Details: 09/22/2025

Complaint that the refrigerator is creating a lot of condensation in both Freezer and Fresh Food section. Found multiple issues. Couldnt access diagnostic test due to touch screen led not readable. Found bad gaskets. Will need to quote for visible parts first before and when these parts are corrected then quote for further parts inspected. Customer will think it over but will not due any repairs at the moment. Collect trip fee.

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