Service History 46 - Advantage Appliance Repair

We serviced a

GENERAL ELECTRIC WASHER

Model HTW240ASK6WS

Near Middletown, CT 06457

Jeremy B.

Job Details: 07/09/2024

Washer not spinning. Lid not locking needs new lid lock. ; rqstng P&A on 1 WH08X37937 (Lid lock)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near West Springfield, MA 01089

Mike K.

Job Details: 07/09/2024

"Unit is under 1yr wp warranty per service bench. Unit not turning properly, 120vac at terminal and at control, no light on board. Replaced and unit is functioning properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW02

Near Middletown, CT 06457

Jeremy B.

Job Details: 07/09/2024

"Installed new compressor and filter drier. Pressurized with 200lbs of nitrogen found no leaks. Recharged with 48G of r600a please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR R600A , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE26JYMNFFS

Near Salisbury, NC 28147

Jenn F.

Job Details: 07/09/2024

Installed control board. Ran diagnostic tests. Unit operations tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Cheshire, CT 06410

Jimmy R.

Job Details: 07/09/2024

"Checked over unit and found both sections not cooling found no frost on evaporator, checked compressor and found not running removed relay and found good checked voltage to replay and 120v is present when compressor is trying to start but compressor will not run. Checked compressor connections and they are good compressor is locked up and needs to be replaced, will order new compressor kit, couplers, drier and process tube ; ordrng 1 W11332031 (Compressor kit) and 1 W11504416 (Coupler) and 1 W11353156 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11506635 (Coupler)"

We serviced a

MAYTAG WASHER

Model MVW6230HC3

Near Cheshire, CT 06410

Jimmy R.

Job Details: 07/09/2024

"Spoke to customer and advised unit is going to need a new control and actuator per tech support customer had flipped out on me stating he got moved in the schedule and now he wants to be first when parts come in advised I could schedule him he was going to call office. Unit is going to need new control and actuator was inform to call tech support back after running unit if still stopping. Parts tentative p/a ; ordrng 1 W10721967 (Splutch kit) and 1 W11624938 (Cntrl) and 1 W10913953 (Actuator), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model GHW9250ML0

Near Southbridge, MA 01550

Chris B.

Job Details: 07/09/2024

Complaint that the washer has a broken plastic piece that came off. Found broken inner drum that damaged outer tub. No parts available for the inner tub. Collected trip fee.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 07/09/2024

"Washer shaking. Found worn suspension and belt worn. Washer needs new belt, suspension and washer leveled."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near York, SC 29745

Mitch H.

Job Details: 07/09/2024

Tested and isolated which switch was causing light to stay on. Ordering replacement switch.; ordrng 1 W10857622 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lincolnton, NC 28092

Ryan S.

Job Details: 07/09/2024

Customer complain unit freezing up unplugged unit unit unit will work for a few days. Found harness to heater damaged ordering heater with harness and thermal fuse all one part. Informed customer Office will call when job is authorized and part comes in.; rqstng P&A on 1 W11650660 (Heater w harness)

We serviced a

SAMSUNG RANGE

Model NX60T8711SS/AA

Near Dallas, NC 28034

Ryan S.

Job Details: 07/09/2024

"Customer complained unit heating every time but isnt going above 350-375 . Inspection unit and found flame weak on bake side now . Cleaned bake gas valve flame now proper size. Some dust or debris must have settled on gas valve when replacing igniter , unit preheated to 350? on previous call, preheated to 400? this time. Verified proper operation."

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Gastonia, NC 28054

Ryan S.

Job Details: 07/09/2024

Customer had issue with a double oven ticket is for microwave previously worked on. Customer said she made it clear that she needed a different appliance worked on inform customer to give this model and serial number of double oven and get a new ticket made.

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC0

Near Gastonia, NC 28056

Ryan S.

Job Details: 07/09/2024

Customer couldnt find receipt but had actual good issue date of 8-17-23. Installed below and door. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near Bessemer City, NC 28016

Ryan S.

Job Details: 07/09/2024

Customer complain icemaker are not working and light in refrigerator not working inspected unit and found icemaker not working water. Will go to icemaker and icemaker fan working. Ordering new icemaker assembly and ordering LED module for red. Informed customer office will call when job is authorized in parts.; rqstng P&A on 1 W11527432 (LED module) and 1 WPW10300024 (Ice maker)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS5

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/09/2024

Complaint door was sitting completely crooked on left side would not recess into receiver. I replaced hinges tested operations. Unit is opening and closing properly and fitting properly now. No issues with door from previous ticket images. No issues found as of right now. Oven is now preheating and no longer heating up customers house while using oven.; dspstn on spec-tagged invntry: 1 W10347464 HINGE-DOOR

We serviced a

KITCHENAID OVEN

Model KEBC177KBT05

Near Enfield, CT 06082

Gary V.

Job Details: 07/09/2024

"Inspected and found transformer weak on main acu, and when powering up and turning on display lights are dimming and then going off. Part shows nla."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Somers, CT 06071

Gary V.

Job Details: 07/09/2024

"Inspected and found timer dial not turning the timer shaft, not inserted all the wall on shaft, adjust and tightened, tested fine."

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Monson, MA 01057

Chris B.

Job Details: 07/09/2024

Complaint that the unit would act erratically. Had a few times the temperature would rise and drop drastically. Upon arrival the unit is cooling normal. Had to set the freezer temperature back to 0. After verifying and doing a quick diagnostic check. Unit blanked off and on all on its own. Will order control board and Evap cover as backup because of ice buildup at the cover.; rqstng P&A on 1 DA97-12609C (Evaporator Cover) and 1 DA92-00384N (Control Board)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Wilbraham, MA 01095

Gary V.

Job Details: 07/09/2024

Inspected and found timer shaft broken unit needs new timer. Will submit estimate and call.; rqstng P&A on 1 WPW10185982 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 07/09/2024

Icemaker getting power but not cycling. Replaced and tested all checks ok. ; used 1 W11546935 (Icemaker) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Ware, MA 01082

Chris B.

Job Details: 07/09/2024

Replaced all parts and washer running normal. No leaks detected. Ran three diagnostic and did a calibration cycle.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Windham, CT 06226

Amanda R.

Job Details: 07/09/2024

"Replaced compressor vacuumed system recharged with 43g of r600a started cooling ; dspstn on spec-tagged invntry: 1 876765 TUBING KIT 1 W11109499 FILTER DRIER-TUBE R600a , 1 W11504430 COUPLER 7/6 NR MS 00 , 1 W11504445 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , 1 W11506619 COUPLER 8 NK MS 00 , and 1 W11580057 COMPRESSOR R600A , used 1 W11506635 (COUPLER 6 NF MS SV), and 1 R600A (R600A 14.8 OZ) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS7

Near York, SC 29745

Mitch H.

Job Details: 07/09/2024

"Disassembled console. Removed and replaced main control and display board. Reassembled, turned breaker on, range still has no display and does not respond to any inputs. Called tech line spoke to Derek SR# 7739459118, checked and confirmed proper voltage into and out of main control. He recommended replacing display harness, ribbon cable and to replace display board again. Ordering all recommended parts and also ordering console. Customer is going to call Whirlpool customer care about replacing range. Advised customer that office will call to schedule return when parts arrive.; ordrng 1 W10915661 (Console) and 1 W11226772 (Harness) and 1 W11025616 (Ribbon cable) and 1 W11105615 (Display board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB02

Near Foxborough, MA 02035

Aimee Z.

Job Details: 07/09/2024

Installed new mullion and evap fan Raised left foot so mullion goes in catch

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA- 02

Near Norfolk, MA 02056

Aimee Z.

Job Details: 07/09/2024

Found not going into defrost fridge; ordrng 1 DA32-10104N (Temp sensor) and 1 DA97-12608A (Tower)

We serviced a

THERMADOR REFRIGERATOR

Model T36BT920NS/11

Near Wrentham, MA 02093

Aimee Z.

Job Details: 07/09/2024

Found icemaker is leaking needs new ice make .The tray was broken doesnt sit flat water leak right out.Cwa

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Chaplin, CT 06235

Amanda R.

Job Details: 07/09/2024

"Making screeching noise before spin replaced shifter and cam kit tested sounds normal ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

SAMSUNG MW/OVEN COMBO

Model NQ70M6650DG/AA

Near Ashford, CT 06278

Amanda R.

Job Details: 07/09/2024

Replaced relay board when customer gets home will wire unit and test functions

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Bolton, CT 06043

Jeremy B.

Job Details: 07/09/2024

Installed new modules all lights now working. ; dspstn on spec-tagged invntry: 1 W11683242 LED MODULE CHROME (12 LED

We serviced a

KENMORE WASHER

Model 100.42832 200

Near South Windsor, CT 06074

Jeremy B.

Job Details: 07/09/2024

Washer stopped mid cycle. Found water in tub and drain pump loud. Removed washer and removed coin catch found nothing stuck. The stator slid out of the rotor on drain pump. Pushed back in and tested its working but needs new drain pump. Quoted customer.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near South Windsor, CT 06074

Jeremy B.

Job Details: 07/09/2024

Washer hub worn causing no spin. Tried removing wash plate but cant get it off need to drill off. Requesting autho on parts. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10752283 (Wash plate) and 1 W10528947 (Hun)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Springfield, MA 01107

Mike K.

Job Details: 07/09/2024

"Console functions working fine, starts cycle as normal. Filled and wash motor running. Verified spray arm movement. Cancelled and drained fine.Ran diagnostic cycle, not error codes in history and ran tests fine, verified heater working.Had customer start cycle and she was not hitting the start button. Collected for service call only."

We serviced a

FRIGIDAIRE RESIDENTIAL REFR

Model LFHG2251TF6

Near Springfield, MA 01107

Mike K.

Job Details: 07/09/2024

"Unit unplugged on arrival. Plugged in and can hear evap fan running but not compressor. Found blade had come off of motor, put back on and motor running, compressor is not, no hum or attempt to start. Unit uses inverter board. Ordering inverter board and fan blade.; rqstng P&A on 1 808364727 (Inverter board), ordrng 1 241639502 (Fan blade)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Springfield, MA 01107

Mike K.

Job Details: 07/09/2024

"Unit is locked and off, display will not come on. Verified 120vac at outlet, 120vac at the board and no light on board.; rqstng P&A on 1 W11510463 (Control) and 1 W11478525 (Console)"

We serviced a

WHIRLPOOL DISHWAHER

Model WDTA50SAKZ2

Near Chicopee, MA 01020

Gary V.

Job Details: 07/09/2024

"Inspected and found main acu f1e1 fault, and not cleaning properly, also found house temp set very low and unit may not be getting hot enough to clean properly, ordering main acu and will return.; ordrng 1 W11672039 (Main acu)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Chicopee, MA 01013

Mike K.

Job Details: 07/09/2024

"Replaced drain hose and heater bit testing fine, fills, washes and drains fine in testing ; dspstn on spec-tagged invntry: 1 8269144A DRAIN HOSE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Chicopee, MA 01013

Mike K.

Job Details: 07/09/2024

Unit is not cooling a month after sealed system repair. Only a little ice on evap in upper right. No signs of leaking. Reordering sealed system parts and office to call to schedule return.; ordrng 1 W11109499 (Drier) and 1 W11504445 (Drier coupler) and 1 W11504447 (Drier coupler) and 1 W11580057 (Compressor) and 3 W11506619 (Coupler)s and 1 W11578570 (Coupler) and 1 W11578004 (Evaporator) and 1 W11504450 (Evap coupler) and 1 2xtime (2x time) and 1 R600a (R600a)

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Westfield, MA 01085

Mike K.

Job Details: 07/09/2024

"When trying to start a cycle, unit comes on and motor moves for a brief moment, then nothing, basket spins fine, does not run turning basket. verified 240vac at wall. Getting l1 voltage to p9 connector, but not coming out, can hear relay click. Bad main control, can not test rest of operation.Quoted for control/labor, saved estimate. Collected for service call"

We serviced a

KITCHENAID REFRIGERATOR

Model WRV986FDEM01

Near Westfield, MA 01085

Mike K.

Job Details: 07/09/2024

"Unit unplugged on arrival, found harness has break in black line, replaced and plugged in, display controls working properly, lights on. Cs to monitor.; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE"

We serviced a

FRIGIDAIRE WASHER

Model ATF6000ES0

Near Southwick, MA 01077

Mike K.

Job Details: 07/09/2024

"Some water in basket on arrival, put in spin cycle and drained out fine. Ran normal cycle through fill and into wash. Then ran spin cycle and drained out fine. Let go into spin and unit spinning properly, no bearing issues found, went into full speed spin fine. Repeated and same.Similar to what it did a couple years ago with same complaint. Suspension feels good, but if weak could result in more off balance loads that would not spin out properly.Explained to cs is either off balance loads or weak suspension, quoted for suspension, is stacked unit so would either require unit to be unstacked prior to repair, or second tech.Quoted for part/labor with and without second tech. Cs will think it over, collected for service call."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Pomfret, CT 06259

Amanda R.

Job Details: 07/09/2024

"Leaking still on left side ran a whole regular cycle bearing is bad would extra time and second tech to unstacked unit ; rqstng P&A on 1 W11287253 (Tub) and 4 W11316766 (Suspension)s, dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Killingly, CT 06241

Amanda R.

Job Details: 07/09/2024

Test 5 9 pin connector ohm out thermistor at control sr7739463773 unit still not defrosting called tech support ; O-emld tckt

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Killingly, CT 06239

Amanda R.

Job Details: 07/09/2024

Fills and drains but not washing detergent dispenser broken needs new sump ; rqstng P&A on 1 WPW10591570 (Sump) and 1 W10861000 (Dispenser) and 1 W11225084 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Killingly, CT 06239

Amanda R.

Job Details: 07/09/2024

Replaced valve operation normal

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA01

Near Brooklyn, CT 06234

Amanda R.

Job Details: 07/09/2024

The top wash arm not staying on through cycle replaced manifold with wash arm operation normal

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Southington, CT 06479

Jimmy R.

Job Details: 07/09/2024

"Ran washer and found unit grinding wile spinning checked noise and found Gearcase shaft had dropped down causing cam to grind on shield and strip out cam. Replaced cam and washer is running but needs a new Gearcase, capacitor and shield will order, parts tentative p/a ; ordrng 1 W11449840 (Gearcase) and 1 W11395618 (Capacitor) and 1 WPW10550173 (Shield), used 1 W10721967 (CAM KIT) from stock, states that autho needed"

We serviced a

IKEA RANGE

Model IGS790GS0

Near Meriden, CT 06450

Jimmy R.

Job Details: 07/09/2024

"Installed all new manifold control and ignitor heated oven to 350 degrees and unit heated up and stayed at temp, checked all other operations and unit is now working to specs ; dspstn on spec-tagged invntry: 1 WP9758079 IGNITOR,SPARK CERAMIC"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Southington, CT 06489

Jimmy R.

Job Details: 07/09/2024

"Tested unit and found lid lock not locking when trying to start a wash cycle, checked latch and found strike had broken off inside lock causing issue. Replaced strike and unit is now washing and working to specs ; used 1 W11457841 (STRIKE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/09/2024

I replaced all previously ordered parts. I performed a calibrate control board calibration cycle. No additional issues found with washing machine. No leaking found either all operations and tests are working normally.

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS4

Near Wolcott, CT 06716

Jimmy R.

Job Details: 07/09/2024

"Cycled ice maker and found unit would fill with water but over flow causing ice cubes to form into a block, checked over flow and found ice maker fill blocked causing issue cleared fill and unit is now filling normally and all operations working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Waterbury, CT 06708

Jimmy R.

Job Details: 07/09/2024

"Checked over unit and found unit cooling but no ice checked temps in freezer and fridge and found fridge 38 freezer getting down to 0 and 2 degrees checked cycling and found coil getting hung up and not advancing to fridge section when calling for cold also found ice maker fan motor weak causing no ice, will order new valve,cntrl,display due to missing segments and fan motor. Parts tentative p/a ; ordrng 1 W10843055 (Control) and 1 W11387386 (Display cntrl) and 1 W11580434 (Valve) and 1 W10846539 (Fan motor), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Waterbury, CT 06708

Jimmy R.

Job Details: 07/09/2024

"Went threw unit due to unit having same issue shutting off and coming right back open this time it was not as bad, checked incoming power to unit at main cntrl and found 120v and staying steady checked wire harness and plug finding all connection ok compressor amperage good frost pattern is normal, tried to pull on harnesses and unit flickered. Will order new power cord harness and evaporator harness advised we would call when parts are in due to out of stock ; ordrng 1 W11666013 (Harness) and 1 W11548536 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Springfield, MA 01128

Gary V.

Job Details: 07/09/2024

"Inspected and found compressor, overheating, and three-way valve not opening. Unit needs complete sealed system work. quoted, and they will call."

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ07

Near Springfield, MA 01128

Gary V.

Job Details: 07/09/2024

"Techline sr#7739391524. After multiple attempts at repair, theres not enough material to work with on the capillary tube. Unit deemed irreparable by manufacturer.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11506619 COUPLER 8 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR/AA

Near Springfield, MA 01128

Gary V.

Job Details: 07/09/2024

"Samsung techline, via visual support conversation, visually showed problem to Samsung techline. They advised customer to now call Samsung to create a ticket. And I advised customer accordingly."

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near East Longmeadow, MA 01028

Gary V.

Job Details: 07/09/2024

"Concern is screeching noise. Inspected and found belt stretched causing cam to make noise, replaced belt and cam and cycled, tested fine.; used 1 W11239857 (BELT), and 1 W10721967 (CAM KIT) from stock"

We serviced a

MAYTAG WASHER

Model mhwe450ww01

Near Mendon, MA 01756

Aimee Z.

Job Details: 07/09/2024

Found f24 error water temp sensor and found the spin basket wobbling in spin Needs heater sensor and a tub job. Rear tub nla2 men 2 slots; rqstng P&A on 1 W10772607 (Front tub) and 1 WPW10283352 (Spin) and 1 W10283358 (Rear tub) and 1 WPW10426377 (Heater) O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Bellingham, MA 02019

Aimee Z.

Job Details: 07/09/2024

"Found an ice ball in freezer, needs leak check and compressor.Also ice maker fridge not working Cust not repairing"

We serviced a

SAMSUNG DRYER

Model DVE45T3400P

Near North Attleborough, MA 02760

Aimee Z.

Job Details: 07/09/2024

Installed control and thermistor found moisture bottom of dryer.Dryer is short and the moisture outside coming up dryer hose and Causing condensation in the dryer.Advised to keep door cracked so moisture doesnt build up inside When humid out

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Mooresville, NC 28115

Jenn F.

Job Details: 07/09/2024

Complaint unit is not cooling in fridge or freezer. Found the unit not defrosting. In test mode defrost sensor tested fine. Was able to get the unit to defrost manually through diagnostic test on board. Needs new control board. Per closing doc closed 7/7/23 advised to shut fridge off 24 hours prior to repair to defrost the coils. ; ordrng 1 W11518204 (Ui control) and 1 W11566891 (Main control) and 1 W11650661 (Heater)

We serviced a

WHIRLPOOL DRYER

Model WED9550WR1

Near Mooresville, NC 28117

Jenn F.

Job Details: 07/09/2024

Complaint F70 error code. Unit is operating now. Customer gets code and does a hard reset to get the unit to work. Needs new control boards. The parts W10249738 and W10169969 no longer available.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Harrisburg, NC 28075

Jenn F.

Job Details: 07/09/2024

Replaced the compressor. Leak checked. Vac pumped. Charged with 56grams of r600. Please allow 24-48 hours for normal temps to resume. Tested ok.

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS66REK5SS

Near Attleboro, MA 02703

Aimee Z.

Job Details: 07/09/2024

"Found top switches to cook top just clicking , tested all oven everything fineNeeds switches and spark module; rqstng P&A on 1 WB18X31213 (Switches) and 1 WB13X24741 (Spark module)"

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS

Near Ware, MA 01082

Chris B.

Job Details: 07/09/2024

"Complaint that the oven is not turning on. Found blown fuses. Replace thermal fuse but fuse part W11025102 was defective. Will reorder part and schedule a return visit. The new Thermal fuse part #WP9759243 is installed on the unit.; ordrng 1 W11025102 (Ther Fuse), dspstn on spec-tagged invntry: 1 W11025102 FUSE-THRML and 1 WP9759243 THERMAL KIT"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mount Pleasant, NC 28124

Jenn F.

Job Details: 07/09/2024

Complaint on auto dry the timer just stops. Replaced the timer. Cycled on auto. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Charlotte, NC 28216

Jenn F.

Job Details: 07/09/2024

Replaced door panel. Unable to test unit not hooked up to power. Cosmetic repair complete.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN3FS

Near York, SC 29745

Mitch H.

Job Details: 07/09/2024

"Checked and found dishwasher leaking from inlet assembly. Requesting P&A for funnel, cap and hose. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WD12X25298 (Funnel assembly) and 1 WD12X25080 (Cap) and 1 WD24X10064 (Hose)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC2

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/09/2024

"Complaint washing machine making loud grinding, popping noise during final spin cycle. I found rotor bolt was missing. Customer had found bolt in the middle of their floor. Replaced rotor bolt tested operations no further issues found with washing machine at this time abnormal noises or issues found"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Lancaster, SC 29720

Jonathan J.

Job Details: 07/09/2024

Complaint microwave light has failed I found complaint true am ordering new light to fix. ; ordrng 1 W10886919 (Light)

We serviced a

GENERAL ELECTRIC DRYER

Model GFD85ESPN0RS

Near Norfolk, MA 02056

Aimee Z.

Job Details: 07/08/2024

"Installed new wheels , pulley and belt with harness Tested complete"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS3

Near Bristol, CT 06010

Ruben C.

Job Details: 07/08/2024

"Checked unit getting 220volts. Getting 120 volts to control but control is not sending voltage to elements left element with cust ordering control; ordrng 1 W11594224 (Control), dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"

We serviced a

SAMSUNG RANGE

Model ne59m4310ss/aa

Near Norfolk, MA 02056

Aimee Z.

Job Details: 07/08/2024

"Front right burners stays on high and hot burner never goes out.; rqstng P&A on 2 DG47-00063A (Burners)s and 1 DG47-00063A (Switch) and 1 DG44-01006B (Right infi switch), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kannapolis, NC 28083

Jenn F.

Job Details: 07/08/2024

Replaced Main control board. Calibrated control. Tested ok.

We serviced a

JENN-AIR RANGE

Model JGS1450FS0

Near Grafton, MA 01519

Aimee Z.

Job Details: 07/08/2024

Installed new igniter and pre heated on bake found the fan for convection not working alsoNeeds covection fan when in bake could only see half ring and fan was t coming on was heated to 250; rqstng P&A on 1 W11441001 (Convection ring)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Kannapolis, NC 28081

Jenn F.

Job Details: 07/08/2024

Replaced the main control and UI. Tested the evap fan and damper. Tested ok. Part left with the customer.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Franklin, MA 02038

Aimee Z.

Job Details: 07/08/2024

"Found error for ice maker E 5 thermistor in ice maker open, replaced icemaker complete; used 1 W11658802 (Icemaker) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RS265TDRS/XAA02

Near Franklin, MA 02038

Aimee Z.

Job Details: 07/08/2024

Found the fridge isnt going through defrost steamed as much as could Found fan not working cant get back panel off in fridge Only fan and sensor available back panel complete nlaAdvised customer high risk back panel will break when putting parts inCust buying new is 12 years

We serviced a

GE REFRIGERATOR

Model PWE23KSKGSS

Near Wrentham, MA 02093

Aimee Z.

Job Details: 07/08/2024

Found ice maker leaksTemp -2Needs ice maker ; ordrng 1 WR30X28682 (Icemaker)

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Pelham, MA 01002

Chris B.

Job Details: 07/08/2024

Replaced burner and unit Cycling normal. Good heating present.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Amherst, MA 01002

Chris B.

Job Details: 07/08/2024

Replaced drain hose and no leaks detected.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Bloomfield, CT 06002

Ruben C.

Job Details: 07/08/2024

Checked unit found error code for actuator was not agitating replaced actuator tested operation normal ran diagnostics normal cleared codes; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Northampton, MA 01060

Mike K.

Job Details: 07/08/2024

Unit not starting. Found broken door switch.Ordering switch ; schdld next appmnt for 7/12 FRI AM

We serviced a

GE MICROWAVE

Model PVM9005SJ2SS

Near Wrentham, MA 02093

Aimee Z.

Job Details: 07/08/2024

"Found the fan running all the time needs new pcb board , also found there burnt out door switch lower.Cust buying new"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Windsor, CT 06095

Ruben C.

Job Details: 07/08/2024

Checked unit found basket is off center severely and getting actuator error could not get agitator off will have to chisel out ordering basket agitator gearcase. Splutch and actuator ; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Actuator) and 1 W10721967 (Splutch) and 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W10752719 (Basket)

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Windsor, CT 06095

Ruben C.

Job Details: 07/08/2024

Checked unit found gearcase making noise and spinning while agitating could not get washplate off ordering washplate gearcase and splutch ; rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W10752187 (Screw) and 1 W10902814 (Washplate)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHW0

Near Windsor, CT 06095

Ruben C.

Job Details: 07/08/2024

"Checked unit found rack adjusters broken replaced adjusters then found wash motor is not pumping enough water and delivery tube has one of the holes is not being closed by flap ordering motor tube also rack stops are broken ordering 2 stops; rqstng P&A on 2 WP8565925 (Rack stops)s and 1 WPW10340542 (Delivery) and 1 W11087376 (Wash motor), used 1 W10712395 (ADJUSTER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Cramerton, NC 28032

Ryan S.

Job Details: 07/08/2024

"Customer complained unit not cooling properly. Found ref sec 50? and feezee 35?. Found freezer evap fan not running. Could get fan to run when pushing blade but wont restart. Needs new evap fan. Has proper voltage to fan motor. Ordering fan motor, informed customer office will call when job is authorized and part comes in. ; rqstng P&A on 1 WP2315549 (Fan motor)"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD72EBSN0WS

Near Denver, NC 28037

Ryan S.

Job Details: 07/08/2024

Customer complaint unit barely heating not drying clothes found defective element. Element not yet received ordering element for customer. Office will call job is authorized and part comes in.; O-emld tckt

We serviced a

WHIRLPOOL MW/OVEN COMBO

Model WMH53521HZ-4

Near Denver, NC 28037

Ryan S.

Job Details: 07/08/2024

Turn to install control board install control board light under unit out working as designed verified proper operation

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Mooresville, NC 28117

Ryan S.

Job Details: 07/08/2024

"Return to install new user interface, panel and lid lock installed parts and ran service diagnostics all functions working as designed lid lock working properly verified proper operation of"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HC0

Near East Granby, CT 06026

Gary V.

Job Details: 07/08/2024

"Inspected and found tub with water and lid locked, drained water, no fault codes or problems found, ran calibration and auto, all functions test normal at this time."

We serviced a

WHIRLPOOL DISHWAHER

Model WDF520PADM9

Near Suffield, CT 06093

Gary V.

Job Details: 07/08/2024

"Inspected and found wash pump turning on intermittently, needs wash pump and harness connector, will submit estimate and call.; rqstng P&A on 1 W11025157 (Wash pump) and 1 W11227372 (Pump Harness connector)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Holyoke, MA 01040

Chris B.

Job Details: 07/08/2024

"Complaint that the washer is very noisy while agitating. Found bad gear case and hub. Will order all parts for approval.; rqstng P&A on 1 W11454734 (Gear Case) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W10528947 (Hub Drive) and 1 W10752283 (Wash Plate) and 1 2xFrameJob (2x Frame Job) and 1 W10752187 (Screw), states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSL25JFPABS

Near Holyoke, MA 01040

Chris B.

Job Details: 07/08/2024

Complaint that the unit is not cooling properly. Found bad frost pattern on the evaporator and fan not running. Quoted parts and labor. Customer prefers not to work on it for the price. Collected trip fee.

We serviced a

MAYTAG RANGE

Model MER8775AS0

Near Chicopee, MA 01013

Chris B.

Job Details: 07/08/2024

Complaint that the oven is not heating. Found bad harness wire and element. Quote parts and labor. Customer will let us know if they will have the range repaired. Collected trip fee.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT665SGN0BB

Near Springfield, MA 01109

Chris B.

Job Details: 07/08/2024

Replaced parts and unit working normal.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near West Springfield, MA 01089

Chris B.

Job Details: 07/08/2024

Called tech support. SR# 7739443448. All notes are in Mikes ticket.; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WED95HEDU1

Near Charlotte, NC 28204

Mitch H.

Job Details: 07/08/2024

"Confirmed squealing noise. Disassembled dryer, removed all rollers and idler. Installed new dryer kit. Reassembled, tested, dryer now operating properly and quietly.Used 1- 4392067 dryer kit from t/s. Collected for repair on cc.; used 1 4392067 (Dryer kit) from stock"

We serviced a

WHIRLPOOL OVEN

Model KEBS209BSS00

Near South Windsor, CT 06074

Amanda R.

Job Details: 07/08/2024

Replaced upper oven inner glass operation normal

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near South Windsor, CT 06074

Amanda R.

Job Details: 07/08/2024

10/2 7/1 8/4 9/1 errors not filling checked errors drain pump just running no water in drip pan ran automatic test fills wash motor not running getting power needs sump assembly ; rqstng P&A on 1 W11416362 (Sump)

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