We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near East Hartford, Connecticut 06118
Chuck M.
Job Details:
09/01/2023
Customer complaint is that washer would not complete cycle. Customer was washing sheets and load went off balance. Customer could not get drain and spin cycle to work. Ran drain and spin cycle successfully washer checked ok. Showed customer it works.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/01/2023
"Removed and replaced tub ring. Tested washer, no leaks found. Operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Windsor, Connecticut 06095
Gary V.
Job Details:
09/01/2023
"Installed seal whirlpool techline advised and door closing properly, but customer going to monitor and call if still gets moisture on top of freezer door gasket."
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Ware, Massachusetts 01082
Chris B.
Job Details:
09/01/2023
Replaced all parts and ran two diagnostic cycles and calibration. Unit working normal. No more error codes present.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Monson, Massachusetts 01057
Chris B.
Job Details:
09/01/2023
Complaint that the unit is not washing properly. Found Wash pump not running. Got 1.3k ohm out of range at the harness wire to the control board. Ran diagnostic cycle and didnt find voltage to the present. Will order control board as backup. Will order parts for for a return visit. ; ordrng 1 W11460945 (Wash Pump) and 1 W11672039 (Control Board)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Cromwell, Connecticut 06416
Jeremy B.
Job Details:
09/01/2023
Customers complaint is dishwasher was giving F8E4 ran several times and couldnt duplicate any leaks all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
09/01/2023
Installed new parts. New fresh food door came damaged but was able to get old door to seal all checks ok.
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS00
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
09/01/2023
Found defrost drain clogged causing water to leak on floor. Cleared drain and cleaned drain tube all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lexington, North Carolina 27295
Vincent O.
Job Details:
09/01/2023
Customer states that when using ice dispenser frequently frost begins to build up in freezer. This has been issue from day one. Multiple services and parts replaced previously by multiple companies. Tech has never seen abnormal frost during visits other than previous ice buildup at evap. This issue has been resolved. Unit has full frost pattern and full ice bin. Unit is operating as designed. Sr#7737238315.
We serviced a
GE WASHER
Model WJRE5550H1WW
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
09/01/2023
"Checked and tested washer. Found control, valves, and drain pump all working properly. Washer not agitating or spinning. Shifter tests good. Motor has proper voltage incoming but will not run. Needs motor. Quoted customer for repair and saved estimate. Customer declined repair, said they will replace washer. Collected for service call on ck# 108"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
09/01/2023
"Replaced icemaker and water valve. Opened supply valve half way, dispensed water fine and filled fine in icemaker fill test."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
09/01/2023
"Replaced icemaker and control, ran test 45 and icemaker filled fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Davidson, North Carolina 28036
Mark C.
Job Details:
09/01/2023
"Units ice bin has a broken latch making it difficult to remove. Customer states the unit was unplugged due to a no cool condition in the fresh food due to a frozen evap. This is due to a faulty defrost heater.; rqstng P&A on 1 W11336586 (Orion assembly w/ lower harness) and 1 W11395558 (Evap cover), ordrng 1 W11291124 (Defrost heater), rqstng P&A on 1 W10910401 (Ice bin), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWW
Near Cornelius, North Carolina 28031
Mark C.
Job Details:
09/01/2023
Installed new sump assembly and control unit is fully operational.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Meriden, Connecticut 06450
Jeremy B.
Job Details:
09/01/2023
Installed new dispenser and ran test 12 found no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Charlotte, North Carolina 28210
Ryan S.
Job Details:
09/01/2023
"Came to install part ordered by previous tech. Installed new float switch. Installed part and ran service mode and no error codes returned. Ran express wash and checked for leaks. No leaks detected, unit is level, informed customer to make sure to no use too much detergent and to check for over siding if leak into overfill returns. . Verified proper operation."
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Southbridge, Massachusetts 01550
Angel R.
Job Details:
09/01/2023
"Dryer is working properly, lint screen broke in 3 pieces. Will order new lint screen.; ordrng 1 WPW10516085 (Lint screen)"
We serviced a
WHIRLPOOL KITCHEN
Model Wrf555sdfz07
Near Sturbridge, Massachusetts 01566
Angel R.
Job Details:
09/01/2023
"Found ice chunk lodged in between bin blades, removed and tested ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Charlton, Massachusetts 01507
Angel R.
Job Details:
09/01/2023
"Ran diagnostics found F8E1 long fill, will order new fill valve. Customer is on well water, advised getting an in-line filter going forward.; ordrng 1 W11038689 (valve)"
We serviced a
WHIRLPOOL WASHER
Model LXR7244PQ4
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
09/01/2023
Cx complaint that the unit is not starting or responding at all. I inspected the unit to confirm the complaint. The wall outlet is sending 121v and has good polarity. The timer is not responding at all. Im ordering a timer and drain pump just in case to resolve the issue.; ordrng 1 WP8541939 (Timer) and 1 WP3363394 (Drain pump) and 1 W10337780 (Water level switch) and 1 WP661614 (Temp switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Charlton, Massachusetts 01507
Angel R.
Job Details:
09/01/2023
"Found frost on evap, tested thermistor and heater with multimeter and both are testing open. Fan working properly. Will order both heater and thermistor. Advised customer defrost unit the day before visit.; ordrng 1 W11650661 (Heater) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3064XS00
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
09/01/2023
"Inspected and found that wiring from spark module shorted and melted. Some knobs melted and cannot be removed without damage. Cooktop will need manifold assembly, spark module, harness and knobs. Quoted customer for repair and saved estimate. Customer will think about it and let us know. Advised customer that estimate is good for 7 days."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/01/2023
Customer complained unit not drying. Upon arrival ran service diagnostic. No error codes stored. Ran service test and all functions working including heater. I formed customer unit working as designed. Informed customer to use heated dry seating along with rinse aid. Informed customer to reference owners Manuel for any other information. Unit verified working as designed.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
09/01/2023
Unit is in an unoccupied new build. Builder said unit not heating. Pulled unit out to test power and found proper voltage. Tests unit and found unit heatin in oven and all surface elements working. Pushed unit back and unit still working. Informed customer that outlet might be faulty or the unit could have been unplugged slightly when pushed in causing one leg to not make contact . Informed if it happens again issue is with electrical because unit is working as designed when proper voltage is present. Verified proper operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Windsor, Connecticut 06095
Gary V.
Job Details:
09/01/2023
"Inspected and found table ring cracked under heating, will order and return.; ordrng 1 W11213915 (Turn ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Cornelius, North Carolina 28031
Mark C.
Job Details:
09/01/2023
Unit not making ice due to a run getting Stuck in the bailing arm causing the ice maker to shut off. Cleared blockage unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Mooresville, North Carolina 28117
Mark C.
Job Details:
09/01/2023
Installed new led modules unit is fully operational.; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ
We serviced a
WHIRLPOOL RANGE
Model kfeg500ebs6
Near Oxford, Massachusetts 01540
Angel R.
Job Details:
09/01/2023
"Installed control and fuse, tested ok but customer will need to replace receptacle as the terminals are loose and slightly corroded."
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC0
Near Denver, North Carolina 28037
Mark C.
Job Details:
09/01/2023
Installed new consumables unit is fully operational.; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
09/01/2023
"Customer complained after installing new copper water line, unit not getting water or dispensing water. Found harness was connected but one of the lines I was not seated all the way in the harness connector. Pushed in line and heard click and line was secured. Verified dispenser working."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Denver, North Carolina 28037
Mark C.
Job Details:
09/01/2023
Unit is shutting down mid cycle due to the thermal circuit on the motor shorting open. ; ordrng 1 W11126010 (Motor)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Mansfield, Connecticut 06268
Amanda R.
Job Details:
08/31/2023
Replaced all parts customer said it leaked water last cycle rinse aid was recently filled over sudsing occurring
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/31/2023
"Tested washer and ran diagnostics. Only stored error was F0E7. Ran full diagnostics cycle, completed properly. Ran all component tests, all work correctly. Checked wall outlet polarity, wired correctly. Called tech line spoke Butch SR# 7737221963, he could not offer any suggestions. Advised customer to log and take pictures if problem happens again. Washer operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/31/2023
"Complaint water leaking consistently out of icemaker. Cannot remove icemaker bin. I found water valve defective, causing ice bin to freeze over. Had to break. Ice bin icemaker also has damage to it. I found two head unit only corrosion on head unit. No additional issues found and ordering been valve and icemaker to fix. ; ordrng 1 W11548535 (Valve) and 1 W11548540 (Ice maker) and 1 W11185686 (Container)"
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Hartford, Connecticut 06112
Ruben C.
Job Details:
08/31/2023
Could not find unit
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hartford, Connecticut 06106
Ruben C.
Job Details:
08/31/2023
Checked unit unit is going directly to done not getting voltage to actuator ordering control harness and actuator; ordrng 1 W11643701 (Lower harness) and 1 W11513246 (Control) and 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL DRYER
Model WCD5090JW
Near Hartford, Connecticut 06112
Chuck M.
Job Details:
08/31/2023
Need POP to complete repair. Customer will reschedule when they get paperwork in order. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
08/31/2023
Installed faucet switch and inlet valve. Found supply shut off to washer does not close. Had to close knobs on pipes up at ceiling. Informed customer. Washer checked ok. Customer says washer was filling with water as soon as she plugged in washer prior to return visit. Could not duplicate issue and did not witness issue. Advised customer to record for future reference. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Lincolnton, North Carolina 28092
Mark C.
Job Details:
08/31/2023
Installed new sump assembly unit is fully operational.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Charlotte, North Carolina 28212
Jeff L.
Job Details:
08/31/2023
Found machine not draining tore machine down to get to pump found a lot of debris in pump housing cleaned out put unit back together. Advised customer this will be the one install and instruct on keeping pockets cleaned out and when it comes to soap. Advised customer to use only 2 tablespoons of detergent with this energy efficient machine. Unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
08/31/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
08/31/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
08/31/2023
"Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found an error code: f7e1. I cleared the code and ran a service cycle. The cycle completed but no heat was produced. I pulled the unit out and checked the element ohms reading, it read OL. I replaced the element (new element read 13.5 ohms) and tested the unit for the cx. The unit is working as designed. Cx signed the waiver because the DW hole is tight and flooring is uneven."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
08/31/2023
"Cx complaint that the unit is not drying the clothes. I inspected the unit to confirm the complaint. I found the drum not spinning, the unit is producing heat. The belt is torn and needs to be replaced. I replaced the belt with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 341241 (BELT) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDUDW01
Near Mooresville, North Carolina 28117
Vincent O.
Job Details:
08/31/2023
"Found water line cracked and leaking when dispensing water. Repaired water line. Tested and verified proper operation. No leaks. Customer also has light out in RC. Verified good bulb. Order and replace socket. Customer is paid in full. 313.83; ordrng 1 WPW10191429 (socket), used 1 WP2300868 (FITTING 5/16-5/16) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Troutman, North Carolina 28166
Vincent O.
Job Details:
08/31/2023
Installed new heater and harness. Tested and verified proper operation. All functions check ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Linwood, North Carolina 27299
Vincent O.
Job Details:
08/31/2023
Unable to duplicate complaint. Customer is complaining of thumping and squealing. Cycled unit with full load of towels. Found thumping caused by drain hose hitting machine. Drain line needs to be secured. Customer main complaint is squealing. Unable to duplicate. Requested customer record issue and have evidence prior to return. All functions check ok at this time.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Lexington, North Carolina 27295
Vincent O.
Job Details:
08/31/2023
Installed new blower wheel and housing. Tested and verified proper operation. No noises. All functions check ok. ; dspstn on spec-tagged invntry: 1 WP694089 BLOWER WHEEL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lexington, North Carolina 27295
Vincent O.
Job Details:
08/31/2023
Found auger stripped causing no ice dispense. Order and replace auger and yoke. ; ordrng 1 W11671282 (Auger) and 1 WP63052-2 (Yoke)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/31/2023
"Tested ice maker, cycled and returned to home position correctly. Found crack in plastic ice tray. Requesting P&A for ice maker.; rqstng P&A on 1 W11557002 (Ice maker)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Iron Station, North Carolina 28168
Mark C.
Job Details:
08/31/2023
Installed new spark switches and igniters. Unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Iron Station, North Carolina 28080
Mark C.
Job Details:
08/31/2023
Customer states unit stopped cooling about a week ago. Plugged unit in let run unit is operating properly however it is not building a frost pattern. Indicating either a blockage or lack of refrigerant. ; rqstng P&A on 1 W11557425 (R600 compressor) and 1 W11550396 (Evap)
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC0
Near Denver, North Carolina 28037
Mark C.
Job Details:
08/31/2023
Unit squeaks intermittently due to a sticking roller quoted 335.97 ; ordrng 1 4392065 (Repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cornelius, North Carolina 28031
Mark C.
Job Details:
08/31/2023
"Unit is producing ice but is slow in interval. Unit has frost buildup in the ice chute due to air intrusion. ; ordrng 1 W11423781 (Separately), dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER"
We serviced a
AMANA RANGE
Model AGR6603SFB7
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
08/31/2023
Customers complaint is burners not lighting properly. Tested and found each burner lighting properly. Explained that caps must be on even.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
08/31/2023
Dishwasher not cleaning. Found 4-3 error. Motor getting power and only hums. Replaced motor sump assy and ran test all checks ok. ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/31/2023
"Found staycon on blue wire to drain pump loose and not fully seated in connector. Corrected, now fully seated and secure. Tested washer, all functions operating properly.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
08/31/2023
"Tested and found ice maker stuck part way through cycle. Attempted to cycle ice maker, motor would not work. Replaced ice maker, tested, now cycling and filling properly.; used 1 W10882923 (Ice maker) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Longmeadow, Massachusetts 01106
Roger R.
Job Details:
08/31/2023
Installed new damper control in refrigerator due to erratic temperatures ; dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX00
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
08/31/2023
"Found ice maker working on arrival. Customer says it is intermittent. Works for awhile the stops. Attempted to access diagnostics, user interface only partially works. Could not enter diagnostics. Ordering UI, ice maker and switch.; ordrng 1 W11404238 (User interface) and 1 W11646196 (Ice maker) and 1 WP2266802 (Switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
08/31/2023
"Found rollers on top rack broken. Removed old adjuster and replaced with new adjuster kit. Reinstalled rack, operating properly.; used 1 W10712395 (Adjuster kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
08/31/2023
Found freezer door warped and causing frost build up in freezer. This is the same diagnosis from last year. Customer never received door. Call got cancelled quoted customer for new door. Out of warranty now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Vernon, Connecticut 06066
Jeremy B.
Job Details:
08/31/2023
Installed new door and tested door not pulling in all the way needs new rails. ; rqstng P&A on 1 WPW10397636 (Rail) and 1 WPW10397635 (Rail)
We serviced a
KENMORE REFRIGERATOR
Model 106.57034601
Near South Windsor, Connecticut 06074
Jeremy B.
Job Details:
08/31/2023
Water leaking from the back of the water filter housing filling and overflowing the drain pan. Needs new filter housing quoted customer.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Coventry, Connecticut 06238
Jeremy B.
Job Details:
08/31/2023
Found towel stick under agitator. Was able to remove agitator and remove towel and run diag. Found no error codes but when washer agitated gearcase has abnormal noise. Needs new gearcase. ; rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11550891 (Agitator)
We serviced a
KENMORE REFRIGERATOR
Model 253.70413419
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
08/31/2023
"Unit had been noise, cs believed it was from back and not cooling, then noise stopped and cooling again prior to arrival, kept appt to check unit out. Machine compartment fine, fan / compressor operating as normal. Did find rf door flap not engaging, leaving rf not sealed. Doors had adjustments on bottom posts, raised doors and engaged flap, properly sealing doors. Left gasket slightly torn but sealing fine at this time. Best guess unit wasnt sealing and frosted up freezer evap and that was sound heard,managed to clear in defrost and returned to operation, door flap was likely intermittently engaging."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Coventry, Connecticut 06238
Jeremy B.
Job Details:
08/31/2023
Washer goes straight to done after start button pressed. Found leaking capacitor. Replaced and tested all checks ok. Charge parts and labor to scode S17538; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Winsted, Connecticut 06098
Ruben C.
Job Details:
08/31/2023
Checked unit found not cooling at all no frost at all comp is functioning ordering evap and comp and drier left evap cover off was really hard to take off hardware is in freezer with cover; ordrng 1 W11582579 (Comp) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11506635 (Process tube) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 2 W11504449 (Coupler)s and 1 W11562258 (Evap) and 1 W11504419 (Coupler) and 1 Time (Extra time)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Springfield, Massachusetts 01107
Roger R.
Job Details:
08/31/2023
"Found unit has several places on the edges of the door panel that appear to have corrosion. I documented with photos and will submit for a new door. ; ordrng 1 W11416371 (Panel, door)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Springfield, Massachusetts 01109
Roger R.
Job Details:
08/31/2023
Found burner caps stacked on top of each other. Cap not missing. Put caps on correct burners and unit working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42FTX03
Near Enfield, Connecticut 06082
Chris B.
Job Details:
08/31/2023
Replaced part and unit working normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Woodstock, Connecticut 06282
Chris B.
Job Details:
08/31/2023
Complaint that the unit is not making ice. Found ice buildup on the water spout. Cleared out the ice and unit running normal.; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
08/31/2023
Customer complaint is that is maker is not working properly. Inspected and found ice maker is stuck out of home position. Ordered ice maker. ; ordrng 1 W11546935 (Ice Maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302EBS00
Near East Windsor, Connecticut 06016
Chuck M.
Job Details:
08/31/2023
Customer complaint is that ice maker drawer will not slide open. Pull from behind drawer to release and drawer is sliding. Bearings on glides are worn along with freezer door glides. Ordered glides P&A. ; rqstng P&A on 1 WPW10170835 (glide) and 1 WPW10170987 (glide) and 2 WP13055901 (slide)s and 1 WPW10170836 (glide)
We serviced a
AMANA RANGE
Model AGR4230BAW5
Near Bloomfield, Connecticut 06002
Ruben C.
Job Details:
08/31/2023
Replaced harness tested operation normal oven heating normally now all burners working
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
08/31/2023
"Inspected and found loose terminals to drain pump, repaired terminals and cycled thru auto test and tested fine."
We serviced a
GE OVEN
Model UNVBLE
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
08/31/2023
"Complaint of upper oven bake not working, igniter is glowing in testing and did eventually ignite, preheat. Looks to be weak igniter, taking about 30s to light.Quoted for igniter/labor and accepted.Replaced igniter and in testing lighting in less than half time of old igniter. Preheated to 350 with nonissue; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
08/31/2023
"Rf warm, found evap clogged with frost, steamed clear and found defrost connector loose. Corrected and rerouted. Also found fr door switch broken. Ordering door switch. Office to contact when part comes in to schedule return ; rqstng P&A on 1 W11384469 (Door switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
08/31/2023
"Unit under 1 yr wp warranty per service bench. Complaint of fr door not closing and not cooling. When she gets door to close is cooling properly. Found loose screw in rail on left side, tightened and door closing fine"
We serviced a
GE REFRIGERATOR
Model CFE28TP2MCS1
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
08/31/2023
"Not cooling he been making loud noise. Found evap clogged fan jammed. Once cleared fan is operating. Steamed clear and found 31ohms at defrost harness, includes heater and defrost thermostat. Verified results with Randy at office, received some ohm reading after completion of steam clearing evap so ordering defrost thermostat and control.Quoted parts/labor accepted.Use this number on return302-4527 call on way; ordrng 1 Wr50x10108 (Defrost thermostat) and 1 Wr55x38248 (Control)"
We serviced a
WHIRLPOOL WASHER
Model LSC9355BQ1
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
08/31/2023
"Unit not draining. Found unit not draining or spinning. Had things jammed down lid switch as it had kept it working, switch no longer working. Jumped harness and unit spun and drained. Quoted for part/labor.Customer will think it over, saved estimate, collected service call."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/31/2023
"Complaint, dishwasher is not dispensing, rinse agent I have not had to add rinse agent for the past three months. No codes in fault history rinse aid was set to a0 off I set to a3 factory setting. I verified unit is dispensing by manually priming dispenser dispensing fine. No additional issues found with dishwasher at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/31/2023
8-4 Overfill/Float Switch Open 9-2 10-2 I found overflow float was full of water. Drain pump working fine. Everything else is working fine I found gasket had collapse in both right hand and left hand corners. I replaced new door gasket tested operations ensure new leaking is occurring. No additional issues found. ; used 1 W11483553 (GASKET) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/31/2023
"Compliant refrigerator section not cooling properly. Freezer section is at 0?. Making ice with no issues I found evaporator core frozen over. Customer will have to kill power for three days to defrost unit prior to arrival. No additional issues found. I am ordering a fan scroll main control, and defrost sensor.; ordrng 1 W11172798 (Control) and 1 W11098695 (Mtr assembly) and 1 W10316760 (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
08/31/2023
Complaint making loud abnormal noise all the time never stops. I found noise is caused by the condenser coil vibrating against the cabinetry. I adjusted condenser coil found the reason it was vibrating was due to the liner that has collapsed due to food that was pressing against it in the freezer section causing a divot to form. No additional issues found no cooling issues. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
08/31/2023
"Under 1yr wp warranty per service bench.Complaint of not getting water. Watched customer replicate issue, was just tapping start button and unit did not start, holding down start button just a little longer and started cycle fine, filled fine. New washer, just needed a little customer education on use."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
08/31/2023
"Unit covered by wp mail yr warranty. Cs has done 4 loads in unit, twice found soap undesolved. Not cleaning. Ran cycle. Filled fine, pump running, but not pushing water, no spray arm movement, filter clear. Bad wash motor. ; ordrng 1 W11460945 (Sump assy)"
We serviced a
GE DISHWASHER
Model DDT700SSN3SS
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
08/31/2023
"Replaced inlet valve, pressure sensor and control for intermittent h2o errors. Ran test cycle and filled fine, wash motor running and good spray arm movement. Cs to monitor."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
08/31/2023
"Complaint taking 30 to 40 minutes longer than recipes state to cook till items are done discolored trim panel as well. I found trim is cosmetic not effecting function of oven or cooktop not covered past 30 days warranty. I found no faults with control, hinges or gaskets on door. I found bake broil and convection burners and element are all fully functional and igniting properly. Bake temps are as follow: 383,354,380,352,381, 350/6=average temp of 366.6 I lowered temp by 15 degrees. Calibration was set at 0 customer stated she has never had service prior."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
08/31/2023
"Tested washer and found unit would skip over the agitating part of the rinse cycle, checked for errors in diagnostics and found no codes ran unit thew a automatic test and unit went threw properly unit is filling strong on cold side. Ran machine threw a rinse and spin cycle unit filled strong and agitated normally, checked actuator and found moving slow and making noise, checked cam and found warn. Will order new cntrl,actuator and cam parts tentative p/a; ordrng 1 W11170317 (Cntrl) and 1 W10913953 (Actuator) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL FREEZER
Model MRT311FFFZ02
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
08/31/2023
"Checked over unit and found ice maker leaking water fridge section freezing items and building frost. Cycled ice maker and found unit leaking from fill tube, found tube had a pin hole in it, cut out pin hole and reattached fill line cycled ice maker and unit is now making ice and operating properly. Checked fridge and found door gasket not sealing on bottom and big gap around cabinet allowing warm air to get into unit. Fixed gasket so unit would seal leveled unit and added silicone to cabinet to stop warm air from getting in. Set unit to recommend setting and all operations now working to factory specs"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
08/31/2023
"Tested unit and found dryer would not start a cycle, checked power to terminal block and no power checked breaker and unit had been off, turned back on and unit is now getting proper voltage but not starting. Tried turning knob for timer and unit would just slip, timer knob had cracked making unit sit in the off position. Advised customer knob needs to be replaced quoted for price of knob and they will call manufacturer, unit is running and operating knob just cracked"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
08/31/2023
"Checked over unit and found both sections warm and not cooling, removed evap cover and found no frost just semi cold. Check compressor and found running and super hot to touch, checked cover evaporator and all lines with uv light for any signs of leaking checked drain pan for leaking and no die. Plugged unit back in and compressor keep kicking off on an overload, once running found unit started to pump and back off of evaporator unit needs new compressor, coupler and evaporator to be safe advised customer unit may have a leak in cabinet witch is not repairable once coming back we will checked for leaking; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 W11506635 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
08/31/2023
"Checked over unit and found machine would go threw cycles but once getting to a spin unit would start to shake and would need to be leveled again, checked legs and found super loose and when unit would go into a spin it would start moving legs back up into machine making unit uneven, checked legs and found super loose not tight when unscrewing them this is causing legs to back up into unit and go unbalanced. Tested suspension and found weak tub bouncing to much, will order new suspension kit and legs parts tentative p/a ; ordrng 4 WPW10687506 (Legs)s and 1 W11130362 (Suspension), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
08/31/2023
"Checked over washer and found unit would start jumping around in a Spin cycle and go off balance,checked tub and found suspension bad tub top broken and unit leaking oil from Gearcase advised customer on issues and they are going to just replace washing machine with new"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
08/31/2023
"Installed new parts and ran machine thew a wash cycle and a spin cycle, checked all operations and unit is now working to factory specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Putnam, Connecticut 06260
Amanda R.
Job Details:
08/31/2023
Used siliconed to fill gaps around the perimeters of the cavity
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Putnam, Connecticut 06260
Amanda R.
Job Details:
08/31/2023
The heating housing has burrs on bulkhead ripping clothing customer saw clothing stuck to this piece ; rqstng P&A on 1 WP8541818 (Housing)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS00
Near Plainfield, Connecticut 06354
Amanda R.
Job Details:
08/31/2023
"Night light staying on even if off position and unit runs but not heating needs magnetron and new control ; rqstng P&A on 1 W11467778 (Control) and 1 W10818686 (Magnetron), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Springfield, Massachusetts 01104
Roger R.
Job Details:
08/31/2023
"Found door seal of fresh food door had come out of channel. Heated seal and reinserted into the retaining channel. Freezer door had a slight gap at bottom right of door, near handle. Heated gasket in that area as well. adjusted freezer door to allow more contact with frame on right side."