We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ11
Near Holland, Massachusetts 01521
Chris B.
Job Details:
08/28/2025
Complaint that the refrigerator is freezing up in the fresh food section. Has happened 4 times already. Ran diagnostic tests found thermistor off by 12* and found torn gaskets. Will order parts for a return visit. Location has poor reception and will need to call customer where theres signal upon return.; ordrng 1 W11690896 (Thermistor) and 1 WPW10317076 (Control Board) and 2 W10830162 (Gasket Grey)s
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model mrff4136rz01
Near Brookfield, Massachusetts 01506
Chris B.
Job Details:
08/28/2025
Upon arrival found unit not making ice. Replaced board but found the las ice maker had a defect on the design for this type of ice maker. Will order parts again.; ordrng 1 W11692144 (Ice Maker)
We serviced a
KITCHENAID M/W OTR
Model KOCE500ESS11
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
08/28/2025
"Turned breaker off. Pulled oven from wall. Disassembled, removed and replaced inverter, magnetron, filter board, control, harness, fuses and bulb. Removed door, replaced hinges, arm and inner door. Reassembled, reinstalled in wall, tested. Microwave and oven operating properly."
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC75EC0HS22
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
08/28/2025
"Turned breaker off. Pulled oven partially from wall. Removed and replaced UI. Reinstalled in wall. Turned breaker back on. Set time and date. Tested, operating properly."
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
08/28/2025
"Tested and ran diagnostics. Found F7E4 basket reengagement error. Not shifting from agitate to spin. Clutch not pulling slider to position. Ordering clutch, control and slider. Checked part availability and scheduled return for 9/4 AM ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11419171 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
08/28/2025
"Pulled range out. Removed and replaced control and sensor. Put range back in place. Removed door, replaced both left and right door hinges. Checked oven door gasket, found no issues with gasket. Left new gasket with customer."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ11
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
08/28/2025
"Complaint of a rattling noise intermittent. Had a video of noise, sounds like vibration from the evap fan, cs say it stops when door is opened which is vap fan does.Not making noise during inspection. Could not recreate. Unit is cooling fine. Quoted landlord for evap motor / fan. He will not do repair at this time and will speak with supplier. Was making noise last year but has gotten worse. Couldnt recreate at that time either."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/28/2025
Returned to install new control board. Installed board. Ran service mode. All functions working. Ran quick wash. Unit filled and started wash cycle. Verified proper operation.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near East Brookfield, Massachusetts 01515
Chris B.
Job Details:
08/28/2025
Complaint that the dryer is making a loud banging noise when running. Found bad rollers and tensioner and factory screw stuck in the front bearing. Replaced part with TS# 4392065. Unit running normal.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ10
Near South Hadley, Massachusetts 01075
Gary V.
Job Details:
08/28/2025
"Inspected and found 120v coming from control to trans, no heat and open mag circuit, will order and call for return date.; ordrng 1 W11737891 (Magnetron) and 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL WAHSER TL
Model MVW4505MW1
Near West Springfield, Massachusetts 01089
Gary V.
Job Details:
08/28/2025
"Inspected and found broken capacitor, replaced with new capacitor and ran diagnostics test and cycled thru no problems. All functions tested fine now.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/28/2025
"Disassembled dryer. Removed and replaced drive motor and blower wheel. Reassembled. Tested, dryer operating properly and quietly."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Millbury, Massachusetts 01527
Glenn
Job Details:
08/28/2025
Error F7E1 Replaced faulty actuator tested all ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/27/2025
2 year Costco warranty. Inspected and found Ui panel peeling off and main control start button nonfunctional. Will order parts and call with return date.; ordrng 1 W11613564 (Ui panel) and 1 W11683480 (Control board)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS6
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
08/27/2025
Complaint that the range has an error code F3E1 bottom oven sensor open. Found loose connection on the lower oven sensor. After adjusting the connections ran a bake cycle and unit measuring normal. Ran it for 20min as specified in tech sheets and no more error codes. Sensor readings of 1.078ohms and control responding correctly to sensor readings.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW1
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
08/27/2025
Complaint that the washer is not starting any cycle. Found water valves closed and unit needed to be adjusted and was out of balance. Ran diagnostic and normal wash working normal. No issues found with the unit.
We serviced a
SAMSUNG WAHSER FL
Model WF45KG500A
Near Springfield, Massachusetts 01151
Chris B.
Job Details:
08/27/2025
Complaint that the washer is making a loud banging noise. Found bad drum and spider and multiple issues. Customer declined the repair. Collected trip charge.
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
08/27/2025
"Loud screeching when running, found source was idler pulley, supports stiff/worn. Quoted for dryer kit/labor. Accepted. Paid over phone. Replaced pulley and supports and screech is fine but unit has a loud vibration from bottom panel, lifting unit it would go away. Attempted raising feet , pressing i panel in different location but would not go away. Disassembled unit again and everything is correct, cleaned out blower wheel, same. Leaving a couple of the supports under bottom panel where motor is quieted unit down. No repair available for vibration noise, unit is operating properly.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Springfield, Massachusetts 01104
Mike K.
Job Details:
08/27/2025
"Replaced front panel and door closing properly. New lint screen holder is warped, but found old to be working fine, lint screen full of lint. Replaced screen. Ran unit and operating properly"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ0
Near Springfield, Massachusetts 01104
Mike K.
Job Details:
08/27/2025
"Unit is at a rent a center. Correct parts ordered, but received 2 right side slides ( incorrectly boxed) as the rails themselves can be used either side I swapped a new rail into the old left slide and replaced right slide. Door working fine. Gasket sealing properly"
We serviced a
WHIRLPOOL REFRIGERATOR TO
Model WRT518SZFM04
Near Pineville, North Carolina 28134
Caleb
Job Details:
08/27/2025
"Found freezer door was taped shut, removed tape and closed fridge door and freezer door would pop open and would stay open by half an inch. Set leveling legs to allow unit to sit level, adjusted freezer door mount bracket. Freezer door now closing fine, advised customer to remove excess weight on fresh food door to prevent pressure from popping freezer door open. Removed ice from bottom of freezer cavity, customer approved."
We serviced a
JENN-AIR REFRIGERATOR BI
Model JBRFR30IGX10
Near Charlotte, North Carolina 28226
Caleb
Job Details:
08/27/2025
"Unit was in showroom mode, customer has cleaners that come clean the house, advised customer to lock ui if not adjusting temps. Removed unit from showroom. If call back order 1 ui W11233384."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
08/27/2025
"Complaint of long dry times, has added a vent booster to increase airflow. Verified unit is heating fine. No air flow.. removed vent and airflow is very good. Clogged venting. This is upstairs and goes up and out through walls. Unit is working properly. Advised not to use until venting issue is corrected"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
08/27/2025
"Unit is under 1yr wp warranty per service bench. Will not turn in, verified 120vac at terminal not at board. There is a fuse built into l1 line to board, non replaceable. Ordering harness, control and console.; ordrng 1 W11632707 (Control) and 1 W11632700 (Console) and 1 W11708398 (Harness main)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
08/27/2025
Used clear door found spray arms no moving needs wash pumpSpoke to build manager theyll get back to us on repair .Needs wash pump SpokePaid 129.00 before service took photo of note
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF27T5501SR/AA51
Near Milford, Massachusetts 01757
Glenn
Job Details:
08/27/2025
Installed icemaker and auger assembly tested all OK at this time
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details:
08/27/2025
S Code: S153EB service and labor model and serial coveredFound a error codes parts and labor Installed new control and calibrated and ran a quick wash
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW0
Near North Attleborough, Massachusetts 02763
Aimee Z.
Job Details:
08/27/2025
Installed new suspension rods no ran diagnostics With a
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
08/27/2025
S Code: S153EB for conteolFound drain running replaced control ran dianostics and quick wash complete
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF300ESS06
Near Norton, Massachusetts 02766
Aimee Z.
Job Details:
08/27/2025
Cust stated doors where un even leveled left leg and lined up doors
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ15
Near Charlotte, North Carolina 28212
Jonathan J.
Job Details:
08/27/2025
Assisted in replacement of compressor refrigerator is actively cooling. No further issues found purged system with nitrogen at 230 psi for 15 minutes. Unit held a vacuum for an additional 10 minutes after purging no further issues found compressor operating normally now charged with 53 g of refrigerant.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS4
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
08/27/2025
Complaint rear left burner ignite will not even spark. I found spark igniter wire was pinched causing no spark to occur at igniter point moved wiring from pinch point to correct location tested operations. Everything is now no further issues oven is heating perfectly fine cooktop is working perfectly fine
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
08/27/2025
Complain hinge makes a popping noise. When door is opened and closed. I replaced hinges tested operations normal operation when hinge hits the lobe in the hinge. It is designed to make some noise as there is no change even after replacing the hinges this is the way this model is designed. It is quieter than it was.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS555SIHZ03
Near Charlotte, North Carolina 28226
Jonathan J.
Job Details:
08/27/2025
"5.5 oz r134 I replaced compressor purged system with nitrogen to 230 psi verified. I could not find any leakage as of right now when I opened sealed system, unit appeared to have a full charge in it, but appeared to have a congested filter dryer. tested operations, full frost pattern going all the way up evaporator core with no further issues as of right now.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US6HB00
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
08/27/2025
Complaint Element is not going to single element only dual mode on both single mode and dual mode. I found element was shorted across has caused damaged infinite switch. Replaced element and infinite switch tested operations no further issues found everything working fine.
We serviced a
WHIRLPOOL REFRIGERATOR SX
Model WRSF5536RZ00
Near York, South Carolina 29745
Mitch H.
Job Details:
08/27/2025
"Removed and replaced damper and fan. Reassembled, entered diagnostics, ran tests for evaporator, condenser fan and compressor. All operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDBE02
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
08/27/2025
"Valve did not see any issues with original water inlet valve cycled icemaker, icemaker cycle just fine with no further issues found water dispensing from door with no issues or abnormal noises"
We serviced a
MAYTAG WASHER TL
Model MVWB765FW3
Near Suffield, Connecticut 06078
Gary V.
Job Details:
08/27/2025
Installed new lid assy and tested fine.
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Chicopee, Massachusetts 01013
Chris B.
Job Details:
08/27/2025
Replaced all parts and double checked that pressure hoses are properly connected as seen on pics.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS05
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
08/27/2025
Found in test 15 for the ice bin ice level sensor is not working it thinks the ice bin is full or that the bin is not present. Will need to order parts. Called tech support for part numbers as they do not appear with any parts distributor. Per tech line we have to contact Marcone to have the parts researched with whirlpool SR 7742281959; ordrng 1 W11554031 (Reciever board) and 1 W11554029 (Emitter board)
We serviced a
JENN-AIR RANGE
Model JGRP436HM05
Near Charlotte, North Carolina 28211
Caleb
Job Details:
08/27/2025
"Safety SR#7742239759 Racks were not set in properly from installation. Corrected, no gas leak detected, costumer unaware unit cycles when maintaining temps. Unit checks fine. ; dspstn on spec-tagged invntry: 1 718-202-G1 COMBUSTIBLE GAS DETECTOR"
We serviced a
MAYTAG WASHER TL
Model MVW6200KW3
Near Charlotte, North Carolina 28211
Caleb
Job Details:
08/27/2025
"Door switch stuck, not disengaging. Replaced door switch. On further inspection found lower harness to drain pump ripped. Replaced lower harness, unit now tests fine. ; used 1 W11700916 (DOOR LOCK), and 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL WAHSER TL
Model MVW7232HW0
Near Charlotte, North Carolina 28205
Caleb
Job Details:
08/27/2025
Replaced slider. Unit checks fine. Took pics of defective slider. ; used 1 W10734521 (SLIDER) from stock
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Charlotte, North Carolina 28215
Caleb
Job Details:
08/27/2025
"Replaced heater, unit checks fine, customer inserted a damp towel and we let it dry for 5 min. Unit tests fine. If call back order harness 1 WPW10298258. 2 WP3387223 sensors. 1 thermostat WP8318268, cut off 279973.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Charlotte, North Carolina 28214
Caleb
Job Details:
08/27/2025
Gearcase leaking oil. Customer to get new unit.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3436RZ00
Near York, South Carolina 29745
Mitch H.
Job Details:
08/27/2025
"Removed freezer door. Removed and replaced door gasket and installed auxiliary gaskets. Reinstalled door. Used heat gun to form gasket and ensure proper seal. Removed and replaced water valve. Reassembled, tested, valve operating properly and quietly."
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near York, South Carolina 29745
Mitch H.
Job Details:
08/27/2025
"Checked and tested. Found belt, door switch and thermals good. Motor will not start. Timer counting down but motor is bad. Checked part availability and scheduled return for 9/2 AM ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
08/27/2025
"Disassembled, removed and replaced dishwasher outer door panel. Reassembled, tested, operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHW08
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
08/27/2025
Checked and found ice maker operating properly. Issue is the ice bin is broken on bottom causing ice to fall out onto shelves. Customer says they have and extended warranty. They are going to contact warranty company for coverage. Collected for service call on ck# 2166
We serviced a
MAYTAG WASHER TL
Model MVW4505MW0
Near Worcester, Massachusetts 01604
Glenn
Job Details:
08/27/2025
Found broken harness to capacitor replaced part tested all ok ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
08/27/2025
"Confirmed closing date and took picture of document. Tested and found no water going into dishwasher. Removed and replaced valve, tested, now getting water but pump not starting. Ran diagnostics, found F7E1 wash motor failure. Removed and replaced sump assembly. Reassembled, tested, all components and functions operating properly.; used 1 W11434044 (Valve), and 1 W11416362 (Sump assembly) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW7230HC0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
08/27/2025
"Tested and confirmed issue. Will not start any cycle. Entered diagnostics, found F6E3 control error. Needs control. Quoted customer for repair and saved estimate. Customer declined repair. Collected for service call, cash $129.00"
We serviced a
WHIRLPOOL WAHSER TL
Model WTW8127LC1
Near Clover, South Carolina 29710
Mitch H.
Job Details:
08/27/2025
Checked and found that stator bolt had backed out causing washer issues. Tightened and secured bolt. Ran DLMS calibration and diagnostic cycle. All operating properly. Collected for service call on cc.
We serviced a
AMANA WASHER TL
Model NTW4516FW3
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
08/27/2025
"Tested washer and found unit shaking and banging when running, checked suspension and found tub bouncing all over the place suspension is bad. Replaced suspension and ran a calibration cycle unit went threw normally, ran a wash and spin cycle checking operations and tub is now spinning properly and all other operations are working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW2
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details:
08/27/2025
Tested washer and filled unit up on a bulky cycle checking for leaking water could not find any water spun unit out and everything was dry all connections good and tight. Checked over unit to find water stains to pinpoint leak but could not see anything advised customer on loading unit only half way with clothes not anymore if over loaded it will create a water ring and leak. Recalibrated unit and all operations are working to specs if water leaks again advised to take a video or picture to help find issue
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
08/27/2025
"Checked over dryer and found door not closing found door hitting bottom of cabinet when trying to close. Checked door hinge and top and bottom hinge pins are broken causing door to sag and rub on cabinet. Unit will need new door assembly, badge, seal and front panel, parts tentative p/a ; ordrng 1 W11465962 (Door) and 1 W11203814 (Panel) and 1 W10908007 (Badge) and 1 WP3387242 (Seal)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
08/27/2025
"Tested dryer and found unit would not tumble heater would come on but never spin, found belt broken causing issue. Replaced belt with repair kit lubed rollers and ran unit, dryer is now tumbling and working to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ02
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
08/27/2025
Installed all new parts and reset unit checked temps and and fan motor for air flow fishing unit is now moving air defrost cycle now working normally and all operations working to specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Bethlehem, Connecticut 06751
Andre
Job Details:
08/27/2025
Ck unit upon arrival and remove and install new control board order by previous technician ran unit and unit operating to manufacturers specs
We serviced a
GE WASHER
Model GTW460ASJ0WW
Near Bristol, Connecticut 06010
Andre
Job Details:
08/27/2025
Ck unit upon arrival and plug unit in and found drain pump running consistently try resetting unit and same issue drain pump running is prevent me from running any operation quote customer for control and customer declined estimate
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
08/27/2025
"Installed timer and push to start switch cycled on unit is now heating and running, however, the customer has a weak circuit breaker, and I informed them of additional issue."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
08/27/2025
"Inspected and found wash failed, replaced with new wash pump and cycled thru diagnostics, tested fine now. Customer is aware of survey coming from whirlpool via email.; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Bristol, Connecticut 06010
Andre
Job Details:
08/27/2025
"Ck unit upon arrival and found unit not running check and found thermal fuse open. Replace thermal fuse from stock and ran unit and unit ran for 5sec then shut off. Unable to locate secondary thermal fuse from stock. Order additional parts for repair ; ordrng 1 Wp3392519 (Thermal fuse) and 1 Wp8577274 (Thermistor) and 1 280148 (Thermal cut off) and 1 Wp3387747 (Element), used 1 Wp3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ11
Near Bristol, Connecticut 06010
Andre
Job Details:
08/27/2025
Ck unit upon arrival and remove and install controls order by previous service technician customer will now monitor unit
We serviced a
JENNAIR MW/WALL OVEN COM
Model JMW2427LL02
Near New Hartford, Connecticut 06057
Andre
Job Details:
08/27/2025
SR#7741708199 Ck unit upon arrival per customer unit is doing the same thing as before. Have customer sign waiver to pull unit out. Contact tech support and inform tech line of situation per tech line unit seem to be loosing power. Per tech support order power supply for unit ; ordrng 1 Wpw10260060 (Power control) and 1 W11448962 (Control board) and 1 2Time (2Time)
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Torrington, Connecticut 06790
Andre
Job Details:
08/27/2025
SCode:S153EB Ck unit upon arrival and plug unit and found drain pump running consistently order control for replacement ; ordrng 1 W11603811 (Control)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4950HW3
Near Wolcott, Connecticut 06716
Andre
Job Details:
08/27/2025
Ck unit upon arrival and found valve solenoid not closing all the way causing water to drip into unit while unit is not in operation mode order water valve for repair ; ordrng 1 W11038689 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
08/27/2025
"Tested unit and found control erroring out F6e1 communication error ui not communicating with acu, removed front panel and checked all connection to controls finding all connections good disconnected power to reset and unit would let me go into a diagnostics then error out F6e1. Removed ui and found burning on contacts, tried to clean but same issue. Tested power to cntrl ui and unit is getting 5v dc controls are not reading each other and need to be replaced will order and return. Advised customer parts where out of stock and once in we would call for return visit ; ordrng 1 W11460908 (Consol) and 1 W11632709 (Ui panel) and 1 W11672039 (Cntrl)"
We serviced a
MAYTAG WASHER TL
Model MVWP586GW0
Near Worcester, Massachusetts 01602
Glenn
Job Details:
08/27/2025
I installed the control board calibrated the washer tested all OK
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ13
Near Windsor, Connecticut 06095
Gary V.
Job Details:
08/27/2025
"Inspected and found ice maker injector tube dislodged causing clump of ice to bind up the freezer fan, cleared ice and reinserted injector tube, and cycled, tested fine now. Please allow 24-48 hours for temps to regulate."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
08/27/2025
Replaced control and ran drain&spin cycle fine. Locked and went into full spin. Cancelled and unlocked properly. Ran diagnostic cycle and completed fine. Cs to monitor
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Windsor, Connecticut 06095
Gary V.
Job Details:
08/27/2025
"Installed new drain hose and cycled, tested fine."
We serviced a
KITCHENAID WALL OVEN DBL
Model KODE900HSS00
Near East Granby, Connecticut 06026
Gary V.
Job Details:
08/27/2025
"Inspected and found 240v getting to main control boards, 14v getting to Ui panel, however, UI panel is glitching out and not powering on, quoted for a UI panel and he will call if he wants to proceed with repairs."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHW08
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
08/27/2025
Refrigerator is covered under extended warranty. Ordering ice bin.; ordrng 1 WPW10558424 (Ice bin)
We serviced a
HOTPOINT REFRIGERATOR
Model HTR15BBMBRWW
Near West Springfield, Massachusetts 01089
Chris B.
Job Details:
08/27/2025
Complaint that the refrigerator is leaking water from the back. Found drip pan and drain tube failed not holding water. Parts no longer available and cannot be serviced due to age. Collected trip fee.
We serviced a
LG REFRIGERATOR FDB
Model LHFS28XBS/00
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/26/2025
"Installed new condenser motor and cycled back on, unit no longer faulting and fan is running, please allow 24 hours for temps to regulate."
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8000AWB0
Near Ellington, Connecticut 06029
Gary V.
Job Details:
08/26/2025
"Concern is leak, inspected and found door seal deterioration, replaced with new seal and cycled, didnt detect any leaks at this time.; used 1 W11177741 (GASKET) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ellington, Connecticut 06029
Gary V.
Job Details:
08/26/2025
"Inspected and found Ui panel and display separated from housing and display board glitching, will order parts and call for return.; ordrng 1 W11460908 (Ui panel) and 1 W11460962 (Ui display)"
We serviced a
WHIRLPOOL ICEMAKER
Model WRF555SDFZ02
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
08/26/2025
"Returned to install parts ordered. Installed valve and icemaker fan. Reset unit, jumped t&h in icemaker. Unit started harvesting , verified proper operation."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Monson, Massachusetts 01057
Chris B.
Job Details:
08/26/2025
Complaint that the washer would not stop draining. Found bad control board. S Code: S153EB. Customer requested a paper back copy to the mail.; dspstn on spec-tagged invntry: 1 W11607637 CONTROL
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC75EC0HS22
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
08/26/2025
Tested and ran diagnostics. Found F6E0 UI communication error. UI is on order but not yet received. Will install when part arrives.; O-emld tckt
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
08/26/2025
"Explained to customer that balance ring is filled with fluid and that is normal. Customer also said that washer didnt spin correctly. Tested and ran diagnostics. Only stored error code was F0E5 off balance error. Ran full diagnostics cycle, completed properly. Ran DLMS calibration, all operating normally. Washer operating as designed. No issues found at time of visit."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near York, South Carolina 29745
Mitch H.
Job Details:
08/26/2025
"Checked and tested. Found drive motor bad and windings burnt. Requesting P&A for motor and blower wheel. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 279787 (Motor), ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ13
Near Newport, South Carolina 29732
Mitch H.
Job Details:
08/26/2025
"Customer provided bill of lading. Also checked entitlement, found actual goods issue date of 7/25 and listed as in warranty. Tested and found ice maker operating properly. Problem is with dispenser. Ice door not opening correctly or closing fully. Ordering ice door. Checked part availability and scheduled return for 8/29 PM ; ordrng 1 W11678832 (Ice door)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3436RZ00
Near York, South Carolina 29745
Mitch H.
Job Details:
08/26/2025
"Checked and found that cooling was turned off on arrival. Turned back on, evaporator fan operating properly. Pulled refrigerator out, found compressor not running. Checked and found power connection to compressor not seated properly so compressor not getting power. Seated and ensured connection was good. Compressor now running and cooling properly. Checked compressor amp draw, all good."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRSC5536RB00
Near Mint Hill, North Carolina 28227
Jonathan J.
Job Details:
08/26/2025
"55 g r600 complaint refrigerator is not cooling in either zone refrigerator has never cooled since day. One of install. I found compressor start device had come unplugged completely from compressor. I found refrigerator appears to have been dropped in the compressor area corner, buckling cabinetry slightly. Refrigerator is cooling perfectly fine and is producing a full frost pattern going all the way up evaporator core. All fans and electronic devices and sensors are testing fine and diagnostics menu. No further issues found with refrigerator after plugging in start device and securing it with start device clip."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model wrs331sdhm08
Near Charlotte, North Carolina 28209
Caleb
Job Details:
08/26/2025
"Evaporator completely frozen over, advised customer to unplug unit to defrost for return. Unit needs new Control as well. Unit in vacant apartment.; ordrng 1 W11566851 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3736SV00
Near Charlotte, North Carolina 28226
Caleb
Job Details:
08/26/2025
"Ice maker in door failed. Has ice in mold. Failed thermistor on icemaker, unit needs new icemaker. No eta on part. ; ordrng 1 W11727980 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, North Carolina 28210
Caleb
Job Details:
08/26/2025
Unit constantly draining on arrival. Found no kinks or restrictions in pressure hose. Replaced control and ran calibration via control diagnostics. Unit checks fine.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRSF5536RZ00
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/26/2025
Installed control board techline said to order. Ran icemaker and water fill tests. Verified unit working with service tests. Informed customer to give 24hr for ice.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Watertown, Connecticut 06795
Andre
Job Details:
08/26/2025
Ck unit upon arrival and found drain pump running continuously check and found no kink also found F3E1 pressure system fault order parts to complete repair inform customer office will call when parts arrive; ordrng 1 W11603810 (Contrpl) and 1 W11652038 (Harness)
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Waterbury, Connecticut 06704
Andre
Job Details:
08/26/2025
Ck unit upon arrival and found drain pump running consistently calibrate and run cycle and found pump running while filling order parts for replacement ; ordrng 1 W11603811 (Control)
We serviced a
MAYTAG REFRIGERATOR FDB
Model MBF2258FEZ02
Near Southington, Connecticut 06479
Andre
Job Details:
08/26/2025
"Ck unit upon arrival and found ice maker not cycling. Jump T&H and no movement from ice maker. Remove ice maker harness and check voltage at cabinet and 121VAC leaving cabinet. Install ice maker from truck stock and close door switch and ice maker now cycle but not getting any water. Jump L&V from module and no humming from water valve. Submitted for water valve replacement. See attach photos unit in a tight spot customer would need to remove window frame for refrigerator to come out. customer will make unit accessible and will contact office to set up appointment once he gets refrigerator out of that space ; ordrng 1 W11519244 (Valve) and 2 Wp67005149 (Roller)s, used 1 W10884390 (Ice maker) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Southington, Connecticut 06489
Andre
Job Details:
08/26/2025
Ck unit upon arrival and remove and install all new parts control with console and door latch ran cycle and unit now operating to manufacturers specs
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Bristol, Connecticut 06010
Andre
Job Details:
08/26/2025
Ck unit upon arrival and found motor not running install sump assembly and ran unit and unit now operating to manufacturers specs ; used 1 W11416363 (Wash motor) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Bristol, Connecticut 06010
Andre
Job Details:
08/26/2025
Ck unit upon arrival and found unit not heating check and Ohm out all thermistors and fuses with heater and found Heater Open install heater from stock unit now operating to manufacturers specs ; used 1 279838 (Heater) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bristol, Connecticut 06010
Andre
Job Details:
08/26/2025
Ck unit upon arrival per customer unit is not operating check unit and check voltage and found no voltage at outlet and found breaker fuse has no tension. Switch breaker to on and still no power at outlet customer will need electrician
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Litchfield, Connecticut 06778
Andre
Job Details:
08/26/2025
Scode:S153EBCk unit unit upon arrival and found unit running consistently. Per customer he received June 19 unable to read receipt. Also found model and serial # was registered under a name customer does not know. Check and serial # fall within range of control board SCode. Replace control and ran quick wash cycle and unit is now operating to manufacturers specs
We serviced a
MAYTAG WAHSER TL
Model MVWB855DC2
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
08/26/2025
F0e3 f9 e1 f9e2 complaint washing machine not draining water out. Ive had two other companies come out. Both of them stated they cannot fix. I found error codes mentioned above in fault history I found a sock had gotten wedged underneath tub clogging drain pump. Had to shred sock to remove tested operations no leakage occurring unit is now draining water out perfectly fine checked suspension. Suspension is fine. Customer did mention out of balance issues are very common. Cannot find any additional faults with drain pump or with washing machine at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
08/26/2025
Complaint door not closing have to forcefully slam door to get unit to close even then dishwasher sometimes will start sometimes will not start. I found dishwasher was wedged not leveled not installed properly causing door to be in a bind causing frame to be in a bind. Re-level dishwasher adjust the door hinge on left side tested operations no additional issues found.