We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Windsor, Connecticut 06095
Mike K.
Job Details:
02/19/2024
"Replaced fr door, tested water dispenser and ice dispenser l, working properly. Cs to monitor for ice production."
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near West Hartford, Connecticut 06119
Chuck M.
Job Details:
02/19/2024
"Customer complaint is same as previous visit. Explained and demonstrated burner function, coil switch cycling and flat cookware. Informed customer of service fee charge if there is no malfunction found on future service calls."
We serviced a
WHIRLPOOL DRYER
Model LER7848020
Near Franklin, Massachusetts 02038
Aimee
Job Details:
02/19/2024
"Cust cancelled call, decided to by new never look at"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA 51
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
02/19/2024
Installed new fridge tower complete and freezer freezer tower complete Freezer went through a defrost when replacing parts
We serviced a
GE RANGE GAS
Model JGBS30DEK5BB
Near Springfield, Massachusetts 01108
Roger R.
Job Details:
02/19/2024
Installed new oven thermostat. Checked operation and all working ok now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Farmington, Connecticut 06032
Chuck M.
Job Details:
02/19/2024
Customer complaint is that ice dispenser was not working and making a strange noise. Customer hasnt used since last visit. Found ice container full of ice. Tested dispenser on crushed and cubed ice and dispenser working properly no strange sounds or performance. Removed ice and tested with much less ice and again no issues. Dispenser operating normal. Customer will record if issue returns.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Bristol, Connecticut 06010
Chuck M.
Job Details:
02/19/2024
Arrived and gave cap to customer. Customer says he can pop it on himself.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PF2
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
02/19/2024
"Ice maker is making ice When use ice paddle was in use got jammed in ice bucketAnd cracked bucket . So Cust cant get ice out of dispenser.Auger motor is fine Needs ice bucket complete; ordrng 1 241860803 (Ice bucket complete), states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA 15
Near Plainville, Massachusetts 02762
Aimee
Job Details:
02/19/2024
Installed service kit and ice maker with bucket.Filled ice maker with water complete.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH31017HZ08
Near Foxborough, Massachusetts 02035
Aimee
Job Details:
02/19/2024
Error code f1e4 stuck relay on the acu.; ordrng 1 W11552018 (Acu)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05BB
Near Springfield, Massachusetts 01107
Roger R.
Job Details:
02/19/2024
"Found unit has a freezer fan that is not working. Spinning sloo; dspstn on spec-tagged invntry: 1 WPW10769076 CNTRL-ELEC , ordrd 1 W11575358 (Fan, freezer)"
We serviced a
MAYTAG WASHER
Model MVW6230HW4
Near West Springfield, Massachusetts 01089
Roger R.
Job Details:
02/19/2024
Found no error codes listed in memory. F0E7/is clothes in washer cycle during clean cycle. Checked belt and motor all ok. Tub ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Ludlow, Massachusetts 01056
Roger R.
Job Details:
02/19/2024
Unit not completing drain and spin cycle. Unit stopping at 12 minutes even with new main board. Called tech support. Was told unit MUST be connected to WI-FI and update will occur automatically. Instructed customer to connect washer to house network. If still having issues call whirlpool directly.
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
02/19/2024
"Complaint that the unit is not powering up. Found bad fuse. Verified all switches and all working normal.. replaced part and unit running normal. Ran the microwave 5 times and all tested properly. Proof of purchase in the pics.; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
02/19/2024
Tested unit up on arrival and found unit powering on but not advancing into cycles . Check and found broken harness at bottom of unit repair and correct harness issue unit now power on and functioning also found noise coming from cam assembly while cycling after repair. Double check cam and found broken gears within Cam/gear assembly. Install new Cam and ran test and unit now operating as manufacturer specs ; used 1 W10721967 (Cam) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
02/19/2024
Replaced part and unit unit is running normal. Found that diverter motor is running louder then normal. Will verify if this is a normal sound with this unit. No leaks detected.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
02/19/2024
Customers complaint is dishwasher not cleaning. Food still when finished. Found wash motor running weak and spray arms clogged. Manifold is separating at the back. Door in dispenser broken not staying closed. Requesting autho on parts. ; rqstng P&A on 1 W11178672 (Motor sump assy) and 1 W11101428 (Lower spray arm) and 1 W11162734 (Manifold) and 1 WPW10448645 (Upper spray arm) and 1 W10861000 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
02/19/2024
Door swings hard open. Adjusted the legs so refrigerator leaning slightly back. The cabinet et is hitting top of fridge. Adjusted as much as I could.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
02/19/2024
There is a crack in the liner at the bottom of freezer. Called tech line and was given this reference #7738497989 recommend repairing with epoxy kit. ; ordrng 1 8201700 (Liner epoxy kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
02/19/2024
Not making ice. Fill tube frozen. Thawed and set fresh food section from 36 to 39.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Middlefield, Connecticut 06455
Jeremy B.
Job Details:
02/19/2024
Tested dryer several times and cant find any leak.
We serviced a
BOSCH DRYER
Model WTVC3300US/09
Near Wallingford, Connecticut 06492
Jeremy B.
Job Details:
02/19/2024
Dryer not heating and making loud noise. Found blower wheel clogged and high limit tripped. Was able to reset high limit and clean blower wheel customer must buy new lint trap.
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Avon, Connecticut 06001
Mike K.
Job Details:
02/19/2024
"Replaced harnesses per previous diagnosis. All burners showing full pattern on high and multi burners responded properly. Cs complaint that hot surface lights stays on, was on on arrival without use and did so with new harnesses. Found rf burner sensor is shorted, verified operation of sensors on other burners by running with rf burner disconnected. Others all working properly.Preserving rf element, office to contact cs when parts come in to schedule return.; rqstng P&A on 1 WPW10251108 (Rf element), states that autho needed"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Charlotte, North Carolina 28208
Jeff L.
Job Details:
02/19/2024
"Found control sending continuous power down to drain pump control needs to be replaced. Will return on 2-23-24 amW11603811(Brian took pay,ent over the phone paid in full; ordrng 1 W11603811 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Waterbury, Connecticut 06702
Jimmy R.
Job Details:
02/19/2024
Unit is infested with roaches they will be bringing the unit back to the customer cannot fix due to infestation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Ware, Massachusetts 01082
Roger R.
Job Details:
02/19/2024
Installed new control due to unit being too cold in refrigerator section. See Chriss ticket.
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near West Springfield, Massachusetts 01089
Roger R.
Job Details:
02/19/2024
Found unit pt working normally at this time. Suspect loading issue.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Avon, Connecticut 06001
Mike K.
Job Details:
02/19/2024
"F6e4 only error in history. Cs states unit shuts down around 30 minutes into cycle.Error is for float switch open. Checked float switch, no obstruction, drain hose has proper loop under sink and verified switch working properly on meter.Unit completed diagnostic cycle fine, fill, wash, drain working properly.Ran self test again, in middle of testing in made a tone and cycled drain pump several times, was draining fine at the time. New f6e4 error..Was not over full at the time.Ordering control board and float switch assy; rqstng P&A on 1 W11225084 (Control) and 1 WPW10195039 (Switch), dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Ware, Massachusetts 01082
Chris B.
Job Details:
02/19/2024
Roger replaced the parts and unit running normal. Talked to Roger to keep the returning core return part in his bin. Found unit working normal.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Warren, Massachusetts 01092
Chris B.
Job Details:
02/19/2024
Complaint that the unit is making a loud noise while tumbling. Found broken blower wheel. Replaced part and unit running normal. ; used 1 697772 () from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
02/19/2024
"Installed lid switch ordered. Found drain pump not working , replaced from ts. Verified proper operation. ; used 1 W11399437 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
02/19/2024
Customer complained unit not working due to timer being broken. Confirmed complaint. Installed timer and knob that were pre id ts. Verified proper operation.
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
02/19/2024
"Returned to install parts ordered. Installed parts ordered And also 2x base feet. Had 2nd man today so was able to take unit out all the way and found bottom frame was also damaged. Tried to hammer bottom of frame and Door is closing on center now but top of door isnt closing in all the way, so the door to the oven is sticking out and not flush with the UI panel. Unit is loosing heat from door since door isnt closing properly. Called techline to inform on situation. Unit is non repairable due to frame damage, techline said to call Jenair, sr#7738503295 -18005366247 - called Jennair Jen air submitted unit to alternate claims. Informed customer someone will call them to update on issue. Unit is non repairable."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
02/19/2024
Checked and found that customer was using bleach dispenser for fabric softener. This caused the holes in tub ring to become clogged and overflow. Cleaned dispenser cup and tub ring. Flushed with water to ensure proper flow into tub. Now operating properly. Advised customer of correct use of bleach dispenser and where softener should be put.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
02/19/2024
Checked and found belt off and idler laying in bottom of cabinet. Reinstalled idler and put belt back on. Tested and dryer making pond thumping noise. Found dryer drum warped. Ordering drum. Advised customer that drum would ship directly to them and they would need to inspect drum and call to schedule return.; ordrng 1 W10899578 (Drum)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
02/19/2024
"Removed and replaced main control, user interface, ice maker and ice door. Reassembled, ran diagnostics test 120 for ice maker. Cycled and returned to home position correctly. Ran test 97, valve activated and filled properly. Tested dispenser, all operating properly.; dspstn on spec-tagged invntry: 1 W11557001 ICEMAKER"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
02/19/2024
"Removed and replaced control board. Reassembled, ran DLMS calibration then diagnostics cycle. All completed properly. All components operating properly."
We serviced a
KITCHENAID RANGE
Model KFEG500EBS6
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
02/19/2024
"I used the 8 week window from the goods issue date (12/01/22). Bringing he purchase date to 1/26/23, the unit was in warranty during he time of service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
02/19/2024
"Customer complained control panel glitched out wont work. Found Ui had frozen cant operate. Found console also peeling. Replaced Ui board from pre id ts, unit now working but console cap panel peeling and causing issues with buttons . Needs new console cap. Schedule return call for 2-23-24 pm. ; ordrng 1 W11660284 (Black console cap.)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
02/19/2024
"Returned to install motor and ring. Installed part and unit now spinning with no noise out of ordinary operation.,verified proper operation."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
02/19/2024
"Inspected and time on auto cycle counting down too quickly, needs main acu replaced, will order and return.; ordrng 1 W11525997 (Main acu)"
We serviced a
JENN-AIR OVEN
Model JJW2430IL00
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
02/19/2024
"Installed both ui and fan motor, cycled to temp and tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
02/19/2024
Customer complained bake not working. Found 240v going to bake element but not heating. Replaced from ts. Verified proper operation. ; used 1 W10779716 (ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Charlotte, North Carolina 28269
Jeff L.
Job Details:
02/19/2024
Replaced control board all operations are normal unit filled and cut off as it should have. Advised customer to equally distribute weight in washer because they can and will get off balance. Unit ran and checked okCall complete
We serviced a
MAYTAG HOME LAUNDRY - E
Model MVW7232HW0
Near East Hampton, Connecticut 06424
Jeremy B.
Job Details:
02/19/2024
Washer not completing cycle found broken slider replaced and tested all checks ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Brockton, Massachusetts 02302
Aimee
Job Details:
02/19/2024
"Installed new defrost sensor , freezer tower and put dot lube right doorAdvised customer to no to over pack freezer. Careful not to block vent Or evap will frost over and fridge will get warm"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Mooresville, North Carolina 28115
Robert A.
Job Details:
02/19/2024
Cx complaint that the unit is not washing the dishes. I inspected the unit to confirm the complaint. I found error codes: f4e3 f7e1. I cleared the codes and ran a service cycle. The unit filled and drained but there was no wash action. The unit needs a new sump motor to resolve the issue. ; ordrng 1 W11025157 (Sump motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near New Britain, Connecticut 06051
Chuck M.
Job Details:
02/19/2024
Customer complaint is that washer was noisy during spin. Ran spin and agitate and washer checked ok. Inspected underneath and found bottle cap and remote control underneath shield causing drive pulley to make contact with shield cleared and ran agitate and spin again. Washer checked ok. Raised and level washer away from floor.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mooresville, North Carolina 28115
Robert A.
Job Details:
02/19/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11130362 SUSPENSION
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
02/19/2024
"Inspected and found leak coming from door gasket, installed new gasket and tested fine.; used 1 W11483553 (GASKET) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
02/19/2024
Concern no ice. Inspected and found customer had replaced filter and filter wasnt inserted all the way. Adjusted and tested fine.
We serviced a
GE DISHWASHER
Model GTD503PSP4SS
Near Agawam, Massachusetts 01001
Roger R.
Job Details:
02/19/2024
"Tested unit with on board diagnostics and all functions working. Fill, drains and wash pump all working. Noticed UI Console is broken and buttons are not sitting properly. Suspect buttons may be causing functionality issues. Also needs new main board which is NLA from mfg"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Canton, Connecticut 06019
Mike K.
Job Details:
02/19/2024
"Unit is under 1yr wp warranty per service bench. Cracked top. Could not determine if impact damage by crack pattern.cs states was in other room, boiling water, when heard pop. Ordering top.Office to contact cs when parts come in to schedule return.; ordrng 1 W10814036 (Cooktop)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Simsbury, Connecticut 06070
Mike K.
Job Details:
02/19/2024
Unit parts and labor covered under K1ACRE0DPL1 authorization.Broken right hinge spring.. replaced spring and working properly.; dspstn on spec-tagged invntry: 1 W11573702 RIGHT HINGE and 1 W11573703 LEFT HINGE
We serviced a
WHIRLPOOL WASHER.
Model WTW5100HW3
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
02/19/2024
"Complaint washing machine, making loud, banging noise randomly throughout the cycle fills with water and drains and agitates repeats over and over again. Machine is very very loud during operation. I tested operation could not duplicate issues with an empty tub customer on how to load washing machine properly no additional issues seen with gearcase or anything else at this time. Check suspension rod, check tub, check, span or not. Everything is fine as of right now. File number 7738471200."
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Hartford, Connecticut 06112
Amanda R.
Job Details:
02/19/2024
Door switch broken hinges crooked ; ordrng 1 3406109 (Door switch) and 2 W10279703 (Hinge)s
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near East Hartford, Connecticut 06108
Amanda R.
Job Details:
02/19/2024
Not filling with water cod water hot turned off by accident going to unit turned on tested operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28269
Jeff L.
Job Details:
02/19/2024
Replaced all parts ordered by previous tech unit ran and checked ok with no leaks and no violent spinningCall complete
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Bristol, Connecticut 06010
Jeremy B.
Job Details:
02/17/2024
Found orfice seized and stripped out in orfice holder. Cant remove needs new orfice holder. ; ordrng 1 W11672515 (Orfice holder RF)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Plainville, Connecticut 06062
Jeremy B.
Job Details:
02/17/2024
Customers complaint is washer not completing cycle keeps spinning and doesnt stop. Ran diag found no error codes. Ran calibration and then factory diagnostics. All checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waterbury, Connecticut 06704
Jeremy B.
Job Details:
02/17/2024
Dryer not heating. Found vent clogged and high limit open. In; used 1 279816 (THERMAL KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Waterbury, Connecticut 06704
Jeremy B.
Job Details:
02/17/2024
Found suspension bushings cracked and basket hanging. Replaced bushings and ran calibration all checks ok. ; used 1 W11130362 (SUSPENSION) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW3
Near Waterbury, Connecticut 06708
Jeremy B.
Job Details:
02/17/2024
Fresh food section not cooling properly. Found even frost pattern but evap fan not running. Needs new fan. ; ordrng 1 W10189703 (Fan)
We serviced a
SAMSUNG DRYER
Model DVE50R5200W\A3
Near Meriden, Connecticut 06451
Jeremy B.
Job Details:
02/17/2024
Dryer keeps heating and doesnt cycle off. Found relay on control shorted closed. Needs new control. ; ordrng 1 DC92-01729W (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM01
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
02/17/2024
"Took photo of receipt, unit is under 1yr wp warranty. Just delivered, door had been swapped but not sealing, flipped gaskets and reformed. Advised to leave doors closed for next 4-6 hours so gaskets can take new shape. Installed door handle."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Hebron, Connecticut 06248
Roger R.
Job Details:
02/17/2024
"Found unit not pumping water, fills and drains properly. Unit under warranty from PC Richards. Told client to call them. No money collected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Suffield, Connecticut 06093
Mike K.
Job Details:
02/17/2024
"Unit under 1yr wp warranty per service bench.Drain attempting to run, not draining, water in unit. Vacuumed out water, replaced pump and tested in normal cycle, draining properly.; used 1 W11412291 (DRAIN PUMP) from stock"
We serviced a
LG RANGE
Model LRE3061ST/00
Near Enfield, Connecticut 06082
Mike K.
Job Details:
02/17/2024
"Fan had stayed on overnight, unplugging/plugging did not change. Then started working as normal again.Not failing in testing, verified fan controlled by relay on power control board. Quoted for board and thermostat. Approved. Collected in full. Office to contact cs when parts come in to schedule return.; ordrng 1 EBR74164810 (Power board) and 1 6930W1A003X (Thermostat operating)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN1RS
Near Hartford, Connecticut 06105
Roger R.
Job Details:
02/17/2024
"Found unit not responding to UI panel. Only flashing randomly. I was unable to remove top cover to gain access to controls. Will need to order new controls and also new top as top will be damaged while removing to gain access. Request p&A on parts. ; rqstng P&A on 1 WH22X36637 (Board, control) and 1 WH22X34919 (Panel, UI)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Hartford, Connecticut 06106
Roger R.
Job Details:
02/17/2024
Installed new left side door. Transfered handle to new door. All checks okay.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Springfield, Massachusetts 01128
Chris B.
Job Details:
02/17/2024
Complaint that the unit is beeping constantly non stop. Found light switch was stuck with food packaging. Verified whole fridge in diagnostic mode and all tested normal. Found no issues with the refrigerator. Collected trip fee.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Hartford, Connecticut 06112
Roger R.
Job Details:
02/17/2024
"Found unit has a bad belt, also the power outlet shows signs of wear and should be replaced. Recommend electrician for outlet and quoted $29.99 for belt and $199 labor rate ; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Somers, Connecticut 06071
Mike K.
Job Details:
02/17/2024
"Replaced icemaker assy, bin and gasket. Door sealing fine and icemaker advanced and filled. Cs to monitor"
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
02/17/2024
Complaint that the unit is making loud noises while turning. Found bad rollers. Quoted parts and labor.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
02/17/2024
Complaint that the unit will not start a cycle. After running diagnostic test. Found bad door latch. Not reading door closed. Pushed the safety release button and was able to do one diagnostic cycle then no success to fix latch to run a second diagnostic cycle. ; ordrng 1 W11565030 (Door Latch)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near West Hartford, Connecticut 06119
Roger R.
Job Details:
02/17/2024
Installed new rotor and stator. All checks okay
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Newington, Connecticut 06111
Roger R.
Job Details:
02/17/2024
Found no abnormal noises at this time. Checked pump all okay. ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Newington, Connecticut 06111
Roger R.
Job Details:
02/17/2024
Unit making a clicking noise during tumbling. Will need a new tumbler and maintenance kit. Tumbler to be sent to clients home. ; ordrng 1 4392065 (DRYER REPAIR KIT) and 1 W10899578 (Tumbler)
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Glastonbury, Connecticut 06033
Roger R.
Job Details:
02/17/2024
"Found unit has a broken timer knob and a bad timer. Quoted for timer and knob. Replaced timer will need new knob as well ordering knob ; ordrng 1 W11643382 (Knob), dspstn on spec-tagged invntry: 1 WPW10185992 TIMER"
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Meriden, Connecticut 06451
Jeremy B.
Job Details:
02/17/2024
Tech support closed must reschedule when they are open ; O-emld tckt
We serviced a
GE WASHER
Model WHDVH626FWW
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
02/17/2024
Complaint that the unit is not washing correctly. Found clothes wet. Found drain filter clogged. Unclogged all debris and ran a rinse and spin cycle and unit running normal. Collected for minor repairs.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
02/17/2024
Dryer not heating. Found good supply power. Found open high limit. Needs thermal kit. Used on previous job today. ; ordrng 1 279816 (Thermal kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Enfield, Connecticut 06082
Gary V.
Job Details:
02/16/2024
"Installed new air damper and cycled, tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
02/16/2024
Retuned to install new bottom panel and clip. Installed panel. Verified proper fit and operation.
We serviced a
GE WALL OVEN
Model PGS960SEL3SS
Near Suffield, Connecticut 06093
Mike K.
Job Details:
02/16/2024
"Complaint of lower oven not heating properly. We replaced igniter last September and had quoted for a control board. Had ge come out and they did a software update. Ge tech, per cs, wasnt too sure, was going to replace the control, sensor and u/I, but then said he believed it is an igniter issue, to replace with a ge igniter.Tested on bake at 350, preheated fine and went through multiple cycles, each time igniting within 10s.Cs says the failure is usually like 20 or so minutes into cooking. Cs says you will hear clicking like 8 times in a row when failing, instead of the normal clicks of operation. Sounds like relay failure on control, but could not replicate in testing, went through 10+ cycles with no failure.Quoted for control/labor. Accepted. Collected in full via cc. Office will contact when parts come in to schedule return.; ordrng 1 WB27X29499 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Springfield, Massachusetts 01107
Roger R.
Job Details:
02/16/2024
Installed new motor due to noise in agitation. Found drive pulley on motor loose causing noise. No noise with new motor. Transmission not needed and returned. ; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE and 1 W11454734 GEARCASE
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Chicopee, Massachusetts 01020
Roger R.
Job Details:
02/16/2024
Found unit has two error codes F0E5 and F0E3 both indicates a spin issue. Found suspension rods allow too much movement which can cause poor spinning. Installed customer supplied parts W11130359Unit working much better now. ; O-emld tckt
We serviced a
MAYTAG RANGE
Model MER8700DS2
Near Springfield, Massachusetts 01119
Roger R.
Job Details:
02/16/2024
Found burnt bake element. Part under 10 yr mfg warranty. Quoted $199 labor rate. ; used 1 W10779716 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
02/16/2024
Complaint that the unit is not making ice. Found ice buildup in the evaporator side. Did a forced defrost but not voltage present and heating element didnt ohm out no reading. Will order all parts for a return visit. ; ordrng 1 W11196400 (Control Board) and 1 WPW10495967 (Heater Element) and 1 W11545823 (Harness Wire)
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
02/16/2024
Complaint that the lights are not working at all in both top and bottom. Readjusted the control board harness wire and light are working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Mansfield, Connecticut 06250
Amanda R.
Job Details:
02/16/2024
All lights off not making ice left crisper drawer control not working replaced wire harness in the left crisper drawer
We serviced a
GE REFRIGERATOR
Model GNE29GMHDES
Near Mansfield, Connecticut 06268
Amanda R.
Job Details:
02/16/2024
Ff section not cooling ff evaporator fan getting 12vdc not running needs new fan ; ordrng 1 WR60X26866 (Evaporator fan)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
02/16/2024
F9e1 error long drain piece of plate in drain pump removed tested draining ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Manchester, Connecticut 06042
Amanda R.
Job Details:
02/16/2024
Crisper drawer cracked ; rqstng P&A on 1 WP67002659 (Crisper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Granby, Connecticut 06035
Mike K.
Job Details:
02/16/2024
"Rf led module not lighting, verified unit is sensing door opening. Ordering led module. Office to contact cs when parts come in to schedule return.; rqstng P&A on 1 W11470191 (Led module)"
We serviced a
WHIRLPOOL DRYER
Model WED8600YW0
Near Simsbury, Connecticut 06081
Mike K.
Job Details:
02/16/2024
"Replaced idler pulley and vacuumed out unit. Both belts are worn and could use replacement, supports look good. Added quote for belts and additional labor. explained estimate is good for 7 days, after that it would be a full call to replace.; dspstn on spec-tagged invntry: 1 WPW10547292 IDLER PULLEY"
We serviced a
GE REFRIGERATOR
Model GFE24JSKLFSS
Near Bloomfield, Connecticut 06002
Mike K.
Job Details:
02/16/2024
"Cs was getting some black ice cubes. She went to show me and cubes dispensed were fine, removed bin and all cubes in bin were fine. Cs showed me some pictures of the colored cubes. There was some splashes of black around icemaker. Something either worked through water system or was a faulty filter (was black like carbon in filter). They had replaced the water filter but still had some colored cubes after. They did not know how to removed bin, so cubes could have been from previous fills before filter change. Cleaned icemaker/bin area and dumped old cubes. Cs to monitor fresh cubes."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlotte, North Carolina 28216
Jeff L.
Job Details:
02/16/2024
Replaced all parts ordered ran unit on normal wash to make sure all operations were normal. It filled and dispensed unit working as designed. Unit ran and checked ok. If customer calls in about washer shaking or thumping the floor is not level and I balanced best I could.Call complete
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Charlotte, North Carolina 28216
Jeff L.
Job Details:
02/16/2024
"Replaced noise filter board and door switch. The door switch was truck stock even though the inventory lost said my van not company had any.Switch part number is W10269457Call complete; dspstn on spec-tagged invntry: 1 WPM0805101 FUSE,MONITOR 20A , used 1 W10269457 (Switch) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Charlotte, North Carolina 28216
Jeff L.
Job Details:
02/16/2024
Replaced all parts ordered unit ran and checked ok heating good now