We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Granby, Connecticut 06060
Mike K.
Job Details:
12/27/2023
"Unit under 1yr wp warranty per service bench. Started cycle, drained, filled and wash motor running but not moving water, just a loud humming noise. Verified water in unit and nothing visible in trap area. Replaced sump assy and ran normal cycle fine, verified spray arm movement and no leaks found.; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Fort Mill, South Carolina 29707
Mitch H.
Job Details:
12/27/2023
Adjusted burner head per service pointer W11643965. Unit checks fine. Tested all burners.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Fort Mill, South Carolina 29707
Mitch H.
Job Details:
12/27/2023
Removed and replaced pump/motor assembly. Tested dishwasher and checked for leaks. No leaks found and operating properly.; dspstn on spec-tagged invntry: 1 W10837026 MOTOR/PUMP
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/27/2023
Replaced agitator. Tested spin and agitate. Unit tests fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHGXMB10
Near Charlotte, North Carolina 28213
Robert A.
Job Details:
12/27/2023
Cx complaint that the RC door does not fully close. I inspected the unit to confirm the complaint. I found the drawer and bin in the door has separated and protrudes not allowing the door to fully close. This affects to cooling performance as well because the door cannot close fully with the drawer and bins in place. The unit needs a new drawer and bins to resolve the issue. Im ordering the part for the return visit.; ordrng 2 WP2187172 (Door bin)s and 1 WP2188656 (Drawer)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Springfield, Massachusetts 01109
Roger R.
Job Details:
12/27/2023
Installed new wire harness due to pinched wires.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM03
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
12/27/2023
Found fresh food door gasket not sealing all the way around. Was able to beat and reshape the gasket all checks ok. Verified DOP.
We serviced a
WHIRLPOOL RANGE
Model WFE525C0BS0
Near Charlotte, North Carolina 28213
Robert A.
Job Details:
12/27/2023
Cx complaint that the door does not stay in the horizontal position when its open and the handle wont stay in place. I inspected the unit to confirm the complaint. I found the hinges have lost resistance and need to be replaced. The handle and spacers thread have separated and need to be replaced. Im ordering the parts for the return visit.; ordrng 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge) and 1 WPW10310922 (Door vent) and 1 WPW10618239 (Handle) and 2 WPW10410341 (Spacer)s and 2 WPW10200660 (Screws)s and 1 W10763667 (Guide kit) and 4 WP3196175 (Screws)s
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Charlotte, North Carolina 28215
Robert A.
Job Details:
12/27/2023
I installed the ordered parts and tested the unit for the cx. One of the current knobs have separated not allowing the burner to be turned on or off. Im ordering one more knob to resolve the issue.; ordrng 1 W11188749 (Knob)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, North Carolina 28215
Robert A.
Job Details:
12/27/2023
"Cx complaint that the unit does not start cycles occasionally. I inspected the unit to confirm the complaint. I found an error code flashing when I arrived: f5e4. I cleared the code and ran a service cycle, all components passed with no issues. I tried multiple times to start a normal cycle it did not respond I unplug the unit as instructed in the SP. Im ordering a new control board to resolve the issue of the random error code appearing.; ordrng 1 W11513246 (Control board) and 1 W11513248 (Lid lock)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Mint Hill, North Carolina 28227
Robert A.
Job Details:
12/27/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11557001 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
12/27/2023
Installed new main control and inverter. Compressor came on and unit started cooling properly. Please allow 48 hrs for ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near New Britain, Connecticut 06052
Jeremy B.
Job Details:
12/27/2023
Customers complaint is door not closing and making abnormal noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near New Britain, Connecticut 06053
Jeremy B.
Job Details:
12/27/2023
Installed new water tube all checks ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Simsbury, Connecticut 06092
Chuck M.
Job Details:
12/27/2023
Installed timer and replaced noisy motor. Tested and showed customer it works. ; used 1 279827 (MOTOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
12/27/2023
"Tested unit and found machine would not advance in a cycle checked voltage and found unit had only 120v to terminal block flipped breaker and 240v came back but timer would not advance, replaced timer and unit is now cycling and heating advised customer on issue with breaker and a professional needs to look at power issues dryer is functioning as designed and now operating to specs ; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Ellington, Connecticut 06029
Amanda R.
Job Details:
12/27/2023
Runs no heat element open replaced tested heating normally recommended cleaning venting ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Ellington, Connecticut 06029
Amanda R.
Job Details:
12/27/2023
Second time this has happened unit has power at Ui but no lights in either section no water or ice dispensing compressor not running replaced control everything powered on ; used 1 W10843055 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ellington, Connecticut 06029
Amanda R.
Job Details:
12/27/2023
Threw f1e1 error code again it makes a loud squealing noise usually before it throws the error code replaced control and let run for 20mins on quick cycle recommended recording noise
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
12/27/2023
Customer complaint is that washer would continuously drain and not run cycle. Customer purchased actuator to resolve issue researched online. Ran diagnostics and found error code F7e1 basket speed fault. Found actuator not installed to cam/ shifter. Found gear oil from gear case I shield. ; dspstn on spec-tagged invntry: 1 W11168740 VALVE and 1 W11168743 VALVE
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
12/27/2023
"Checked over dryer and found unit would come on randomly and work then other times it would never come on they would wait an hr and then it would work. Checked voltage coming to unit and it never dropped below 240v ran and tried to duplicate issue but unit worked properly, replaced console and unit is working checked harness and ohmed out found ok. Will order new main control and encoder advised when parts are in we would call for return visit parts are a special order. ; ordrng 1 W11591402 (Cntrl) and 1 W11627521 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near New Hartford, Connecticut 06057
Jimmy R.
Job Details:
12/27/2023
Installed new door assembly and leveled unit so doors would be even checked gaskets and all gaskets are sealing and working to proper specs
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Berlin, Connecticut 06037
Jimmy R.
Job Details:
12/27/2023
"Installed new lid lock due to broken and tried to run a calibration cycle but unit would just flash never starting or draining. Checked pump and when moving wires pump kicked on, checked harness and found broken wire at split of harness. Repaired wire and unit is now draining and operating to specs"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Berlin, Connecticut 06037
Jimmy R.
Job Details:
12/27/2023
Installed new parts and heated oven to 350 degrees checked temps and oven is now operating normally and all functions are working to factory specs ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER PRIOR TO 8/30/17
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
12/27/2023
Complaint that making weird noises all noises normal unit walked on tile floor recommended putting rubber mat under unit was setting off customer water leak detection under unit
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near East Hartford, Connecticut 06118
Amanda R.
Job Details:
12/27/2023
Drain catch clogged cleared recommended putting sign behind washer to remind to empty pockets before starting washer ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP
We serviced a
WHIRLPOOL WASHER.
Model WTW5057LW0
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
12/27/2023
"Customer complained unit not washing or spinning, found capacitor bad in diagnostic. Replaced capacitor and unit now spinning but belt making noise. Replaced belt, now unit working as designed. Showed customer unit spinning. Verified proper operation. ; used 1 W11428524 (CAPACITOR), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
12/27/2023
Customer complained unit wont drain. Confirmed complaint. While pulling unit out drain pump started and stopped. Found harness not properly seated on drain pump. Causing pump to work intermittently pushed in harness connection and secured with harness lock. Ran unit and verified unit draining and working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Huntersville, North Carolina 28078
Ryan S.
Job Details:
12/27/2023
"Returned to install new inner tub ordered. Inspected inner tub, tub has no damage . Installed tub and ran calibration with new tub to control board. After calibration ran diagnostics spin on all speeds. Unit now working as designed. Showed customer unit running on high speed spin."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, North Carolina 28269
Ryan S.
Job Details:
12/27/2023
"Customer complained unit wont start. Had service by out company on 12-6-23. Was thermal fuse. Checked unit and thermal fuse was blown again. Replaced thermal fuse and ran unit. Then found heating element wasnt coming on and found it was short to ground causing it to stay on all the time , replaced heating element from ts, then found thermal cut off was open short. Replaced or from ts. . Now cycling on and off properly. Verified proper operation.; used 1 WP3392519 (THERMAL FUSE), 1 279816 (THERMAL KIT), and 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near West Hartford, Connecticut 06107
Chuck M.
Job Details:
12/27/2023
Customer complaint is that lights were out in FF section and freezer. Replaced LED Kit all LEDs replaced per special project S191AQ. All lights are working properly.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Hartford, Connecticut 06112
Chuck M.
Job Details:
12/27/2023
"Arrived to install control and console. Checked and found power cord wired wrong. Neutral to ground giving improper voltage. Corrected power cord and tested. Dryer is powering on, turning and heating. Showed customer it works."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Hartford, Connecticut 06112
Chuck M.
Job Details:
12/27/2023
Customer complaint is that water was leaking at bottom of refrigerator when water paddle was pressed. Found water tube fitting broken and tube off. Replace fitting from T/S and tested. No leaks found. ; used 1 WP2300868 (FITTING 5/16-5/16) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
12/27/2023
"Ran machine due to customer having issue with unit completing a wash cycle and not spinning out, ran diagnostics and found error F8e1 long fill checked water supply and customer had hot water off and unit set to cold advised the cold setting will try to add hot water and if no water is added unit will shut down advised to leave on tap cold if not using hot. Ran unit threw a calibration and ran a wash and spin cycle checked all functionings and unit is working to proper specs"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/27/2023
"Tested unit and found machine leaking water from under unit when running a wash cycle, checked for leaking and found water stains in middle of unit ran a diagnostics cycle and found water leaking from diverter valve, unit is going to need a new motor&sump assembly. Will order new parts customer asked if we would cal, when ready he has no idea when it would be ok to come back had to talk with wife ; ordrng 1 WPW10455261 (Motor&sump)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
12/27/2023
Complaint that the unit will not cycle properly or wont respond at a start of cycle. Found error codes F5E1 and F2E1. Found transmission heavily leaking oil. Will need to order all part for a transmission and motors for a return visit. ; rqstng P&A on 1 W11393685 (Transmission) and 1 W10752187 (Screw) and 1 W10775188 (Wash Plate) and 1 W10734521 (Slider) and 1 W10909670 (Nut) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10752189 (Screw) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Manchester, Connecticut 06042
Amanda R.
Job Details:
12/27/2023
Complaint ice cream not hard enough lettuce froze in ff section showed customer how to not block damper hole in ff section and put freezer setting in max to have cool air cluster and to not block manifold in back to unit can breath
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JB0
Near Charlotte, North Carolina 28269
Ryan S.
Job Details:
12/27/2023
"Came to install parts ordered by previous tech. Installed new inf switch and control board. Lf burner working properly on low and high temps. Ran bake. 300? and unit was at avg of 304?, verified proper operation. ; dspstn on spec-tagged invntry: 1 WP3149400 INFINITE SWITCH"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charlotte, North Carolina 28262
Ryan S.
Job Details:
12/27/2023
"Called customer and maintenance guy said that the only refrigerator he had had already been repaired and deemed non repairable. Asked if he had any other refrigerators that could possibly be this call , gave him information on ticket and apartment numbers, he said that he didnt have anything and he double checked his information and said he didnt. Have anything for that apartment or one that needed a compressor/ evap. Called office barb said to just complete call."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8127LW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/27/2023
Confirmed purchase date and took picture of receipt. Found lid strike broken. Removed and replaced strike. Lid lock operating properly.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
KITCHENAID OVEN
Model KODE500EBS20
Near Granby, Connecticut 06035
Mike K.
Job Details:
12/27/2023
"Unit under 1yr wp warranty per service bench. Double wall oven.Replaced control boards and u/i for errors previously diagnosed, replaced upper broil element. Found broil shorted to casing, had been pinched, cut out damage and repaired wire. Tested and upper bake broil not working, not shorted to ground. Found high limit thermostat is open (separate thermostats for upper/lower)Ordered high limit thermostat. Unit will need to be pulled to access ; ordrng 1 WP4449751 (Oven high limit thermostat), used 1 2x time (2x time) from stock"
We serviced a
WHIRLPOOL WASHER.
Model WTW4800XQ4
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
12/27/2023
"F5e3, lid unlock fault, only error in history. Cleared history. Ran service test and completed fine. Inspected lower assy and all looks good, no signs of oil leaking or any grinding parts , belt looked good. Ran a rinse and spin cycle. Filled and went into agitate fine. Drained and went into full speed spin fine. No signs of bad bearing. Suspension tests fine.Recalibrated and ran service test on be more time. All tests fine.Cs like yes for service call only."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Huntersville, North Carolina 28078
Ryan S.
Job Details:
12/27/2023
"Customer complained ref was warm, freezer ok. Upon arrival foudn ref was 45? and freezer was-2?, took out everything from ref and took off evap cover and found frost buildup on evap. Found fan was damaged from ice buildup. Thermistor was good. And exchange valve is switching from freezer to refrigerator evap properly. Issue with control, also ordering evap cover to replace fan. ; ordrng 1 W11610999 (Evap cover w fan assembly.) and 1 W11664342 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Huntersville, North Carolina 28078
Ryan S.
Job Details:
12/27/2023
"Customer complained of dent beside handle on left side, took picture of sales receipt, 12-22-23, ordering stainless panel. Scheduled return call for 1-5-24; ordrng 1 W11461694 (Panel, stainless)"
We serviced a
AMANA RANGE
Model AER6303MFS0
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
12/27/2023
Authorization # A19R5L0APL1.Replaced trim and handle as trim had broken at mount.
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near York, South Carolina 29745
Mitch H.
Job Details:
12/27/2023
"Disassembled dryer. Removed burner, removed and replaced igniter. Reassembled, tested, burner igniting and dryer operating properly.; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Charlotte, North Carolina 28226
Jeff L.
Job Details:
12/27/2023
Found wires to short or locked up in the foam. I was unable to pull the wires loose. Spoke with (Brandon) WP tech support and we agreed this is non repairable. The unit will have to be changed out.Call completeSR#7738106259; dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS1
Near Charlotte, North Carolina 28277
Jeff L.
Job Details:
12/27/2023
Tightened down switch holders ran microwave on several 1 minute cycles and could not get the unit to duplicate the issue of saying a open door. Unit ran and checked ok. Advised customer to call if neededCall complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Charlotte, North Carolina 28278
Jeff L.
Job Details:
12/27/2023
Customer states that the dishwasher is leaking from front center and left corner intermittently. I ran dishwasher empty on normal setting found no leaks at the sump assembly water valve or drain hose or fill hose everything is dry and not leaking. I made sure the vent in door was fastened securely and it was. I also checked to see if any water was coming thru the door panels from the soap dispenser and it was not totally dry. Unit has been running for
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near York, South Carolina 29745
Mitch H.
Job Details:
12/27/2023
"Disassembled dryer,found noise coming from motor mount and vent vibration. Adjusted and tightened motor mount and vent. Reassembled, tested, operating quietly and properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Charlotte, North Carolina 28262
Ryan S.
Job Details:
12/27/2023
"Customer couldnt get out filter, confirmed complaint, found gasket was difficult. After getting filter out found gasket from older filter was stuck in housing. Installed new filter customer had and was able to get filter out properly, unit now working as designed."
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DP03
Near Clover, South Carolina 29710
Mitch H.
Job Details:
12/27/2023
Confirmed error display. Would not enter diagnostics or run any tests. Any button push generates error code. Needs console. Quoted customer for repair. Collected for part. Will collect balance on return. Ordering console.; ordrng 1 W10887855 (Console)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
12/27/2023
"Agitator is spinning separately from basket when in spin, verified actuator is in spin position. Looks to be stripped hub. Cannot break bolt free with impact driver. Agitator would need to be broken out to remove.Quoted for hub/agitator/labor. Saved estimate and cs will consider it. Collected for service call today."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Warren, Massachusetts 01083
Chris B.
Job Details:
12/27/2023
Complaint that the units front burners is not heating as fast as the old range they had and the oven had a bad smell. Cycled all burners are fine. Mentioned to the customer that the smell is normal and needed to be cleared out by cycling. Range working normal.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF530PGM0WW
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
12/27/2023
Couldnt install new parts because found that the harness wire is burnt and needs replacing too. Ordering Harness Wire.; rqstng P&A on 1 WD21X23559 (Harness Wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
12/27/2023
I installed the ordered part and tested the unit for the cx. The units RC interior light is working as designed. The RC door gasket is separating needs to be replaced. Im ordering the part for the return visit.; ordrng 1 W11456682 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT371SZBF01
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
12/27/2023
Found unit had a bad evaporator fan motor. Quoted for part and labor. All checks okay. ; used 1 WP2315539 (EVAP MOTOR) from stock
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS04
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
12/27/2023
Installed mew control and bottom oven still not heating. Found open high limit in back. ; ordrng 1 WP4449751 (High limit)
We serviced a
WHIRLPOOL DRYER
Model WED8127LW
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
12/27/2023
"Replaced blower wheel assy and unit tests fine. Heating and tumbling properly, running smooth ; dspstn on spec-tagged invntry: 1 279787 MOTOR"
We serviced a
KITCHEN AID WALL OVEN
Model KEBS109BSS00
Near West Hartford, Connecticut 06107
Chuck M.
Job Details:
12/27/2023
Customer complaint is that oven does not power on. Checked and found thermal fuse is open. Ordered thermal fuse. ; ordrng 1 WPW10545255 (fuse-thrml)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
12/26/2023
"Customer complained unit leaking, found leak from valve in refrigerator. Ordering valve. Scheduled return call for 12-29-23 am. ; used 1 W11482383 (VALVE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
12/26/2023
Complaint that the door panel is damaged and its not closing well. Found door bent in both bottom and top corners. Found broken corner insert cap and hinge is bent making a clacking noise. Will order parts for a return visit. Customer asked for Chris to return. Please verify panel before returning. ; ordrng 1 W11573703 (Hinge Left) and 1 W11573702 (Door Hinge Right) and 1 W11579566 (Corner Insert)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS20EVWH6
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
12/26/2023
Quoted for gasket as right gasket torn. Accepted. Replaced gasket and steamed to reform. instructed to leave doors closed through lunch to allow to form properly.
We serviced a
SPEED QUEEN DRYER
Model LDG30RGS113TW01
Near Springfield, Massachusetts 01105
Mike K.
Job Details:
12/26/2023
"Replaced supports, belt and igniter, cleaned lint from inside unit and running properly."
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
12/26/2023
Installed new draw and unit is now operating normally customer advised me the unit started to freeze items in fridge I lowered temps and advised to let unit regulate if any issues plz call back
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
12/26/2023
"Cx complaint that the units RC door are not closing fully. I inspected the unit to confirm the complaint. I found the door are closing, the point of resistance to pull the door closed is further than the cx expects. The right door needs more assistance to close because of the mullion. I explained the function of the mullion and self closure. The unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Chicopee, Massachusetts 01013
Roger R.
Job Details:
12/26/2023
"Compressor and related parts not installed. Last visit temp was set to max cooling and water line froze to fountain at top of refrigerator compartment. If the sealed system were an issue then the line would not have frozen. Mike and I have concluded that it needs a new main computer and ice maker. Also ordering the fill tube heater as a precaution. ; ordrng 1 W11087201 (Heater, fill tube) and 1 W11224256 (Control) and 1 W11658802 (ICE MAKER), dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504447 COUPLER 5/1.8 NR MS00 , and 1 W11506621 COUPLER 6 NK MS 00"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Burlington, Connecticut 06013
Chuck M.
Job Details:
12/26/2023
Customer complaint is that display is not working. Checked voltage and it is correct. Found no voltage at P1 connector. Voltage is present at P8 and all other components. Ordered control. ; ordrng 1 W11448962 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNS00
Near Charlotte, North Carolina 28278
Jeff L.
Job Details:
12/26/2023
Customer was not home and unavailable spoke with office they called and got no one as well..Call complete; dspstn on spec-tagged invntry: 1 2198597 ICE MAKER
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Charlotte, North Carolina 28278
Jeff L.
Job Details:
12/26/2023
Replaced lights per service bulletin unit ran and checked okCall complete; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Charlotte, North Carolina 28212
Jeff L.
Job Details:
12/26/2023
Replaced parts unit ran and still had a leak Tim called whirlpool tech support and they condemned unitCall complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Chicopee, Massachusetts 01022
Roger R.
Job Details:
12/26/2023
Found belt slightly loose and slipping during acceleration in spin. Replaced belt with a new one and noise is now gone; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Wilbraham, Massachusetts 01095
Roger R.
Job Details:
12/26/2023
"Upon installing the new door panel the door handle retaining screw broke. Will need new screw and mounting stud. ; ordrng 2 W11157086 (Stud, mounting)s and 2 W10826179 (Screw, door handle)s"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
12/26/2023
Installed new lid strike due to broken part. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
12/26/2023
"Found tub full of water, drain pump getting power and humming. Removed water, the removed pump and found broken glass in pump area. Cleared glass reassembled and tested. Unit working ok now. Drains properly."
We serviced a
WHIRLPOOL WASHERUTK
Model WTW5057LW0
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
12/26/2023
"Tested and found cold valve will not shut off, constantly flowing. Needs valve. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11513255 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
12/26/2023
Removed and replaced LED kit. All lights now working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Britain, Connecticut 06053
Chuck M.
Job Details:
12/26/2023
Broke off wash plate and replaced hub. Leveled washer and tested. Washer checked ok. ; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10752283 WASHPLATE
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details:
12/26/2023
Installed all new valves and parts ran machine thew a test cycle and softener is now dispensing and all operations are working to specs
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
12/26/2023
"Tested washer and found unit full of water and would not start a wash cycle, canceled out unit and found machine would not drain any water from tub checked voltage to drain pump and no power being sent to turn on pump. Checked power from control and 120v coming out of control, ohmed wires for pump and found brown wires in harness some where. Traced harness and found wires broken where they split off, repaired broken wires and unit is now draining and operating to factory specs"
We serviced a
KITCHENAID RANGE GAS
Model KFDC506JSS01
Near Ware, Massachusetts 01082
Chris B.
Job Details:
12/26/2023
Replaced part and unit working normal. 1yr warranty on parts and labor.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Windham, Connecticut 06280
Amanda R.
Job Details:
12/26/2023
When unit is off but water turned on coming to inlet valves its just running into basket needs new valves ; ordrng 1 W11513255 (Valve)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Canterbury, Connecticut 06331
Amanda R.
Job Details:
12/26/2023
The wires going into terminal block burnt quoted for new wire harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Manchester, Connecticut 06042
Jeremy B.
Job Details:
12/26/2023
"Installed new water filter housing and diffuser. Received dual valve needs Main valve. ; rqstng P&A on 1 WPW10238100 (Valve), dspstn on spec-tagged invntry: 1 WPW10341320 VALVE"
We serviced a
WHIRLPOOL DRYER
Model lse1000
Near New Britain, Connecticut 06053
Chuck M.
Job Details:
12/26/2023
Customer complaint is that dryer was noisy. Then stopped working. Inspected and found sock in blower housing obstructing fan. Removed sock and tested. Dryer checked ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near New Britain, Connecticut 06052
Chuck M.
Job Details:
12/26/2023
Customer complaint is that washer would not start. Powered on washer and held start button and washer started sensing. Lid locked and cycle started. Customer has trouble holding down start button.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/26/2023
"Checked over unit and found machine would not drain water and leaking from front, checked leaking and found door bellow drains clogged up causing water to over flow and drip from door, cleaned bellow and checked drain. Found drain hose crimped and drain pump screen clogged with hair, removed clog and fixed drain hose to stop from crimping ran a drain and unit is now operating properly, advised customer there water feed hoses are leaking and need to be replaced quoted hoses and they have extra set they will put on"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/26/2023
"Tested unit and found machine would not make ice or dispense water, checked ice maker and found unit stuck in a harvest cycle and heater on, cycled ice maker unit cycled but never filled checked water dispenser and no water. Checked filter and found filter had not been turned down all the way causing unit to not release water, cycled ice maker and dispenser all are now operating properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
12/26/2023
"Cx complaint that the unit is washing the dishes. I inspected the unit to confirm the complaint. I found error codes: f7e1 f4e3. I cleared the codes and ran a service cycle, the unit filled and drained but there was no wash action. I replaced the sump and tested the unit for the cx. The new sump is leaking from the motor seal. The unit needs a sump motor to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11613479 (Sump motor)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ08
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
12/26/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
12/26/2023
"Checked over unit writing and found a little bit darker but same issue Cant see the setting for cooktop, advised customer unit is just made this way and we agreed there nothing we can do its just how it got stamped he will live with it. Checked functions and unit is working properly"
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
12/26/2023
"Cx complaint that the unit is blowing the bulb even after replacement. I inspected the unit to confirm the complaint. I found the current bulb has blown, the cx said this happen multiple times after replacing the blown bulb. All other functions work fine. The unit needs a hood control that operates the hood light. Im ordering the part for the return visit.; ordrng 1 W11133799 (Hood control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near Newington, Connecticut 06111
Jeremy B.
Job Details:
12/26/2023
Installed new panel and UI. ran self test all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
12/26/2023
Customers complaint is the washer makes a banging noise. The banging noise is water hammer. Recommend customer install arrestors to help with pipes banging.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
12/26/2023
Washer not shifting and goes to done after starting wash. Found shifter getting 120vac but making abnormal noise need new shifter and clutch. ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Clutch)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
12/26/2023
Found door in dispenser broken. Replaced and tested all checks ok.
We serviced a
MAYTAG DRYER
Model MDE508DAYW
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
12/26/2023
Fryer maki g loud scraping noise. Found glide bracket broken needs new. ; ordrng 1 WP37001036 (Bracket)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Killingly, Connecticut 06241
Amanda R.
Job Details:
12/26/2023
Replaced gear case and wash plate
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Putnam, Connecticut 06260
Amanda R.
Job Details:
12/26/2023
"Replaced cooktop,operation normal"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950U/AA
Near Thompson, Connecticut 06255
Amanda R.
Job Details:
12/26/2023
The lower wash arm assembly not moving making noise like trying to move top rack is normal ; rqstng P&A on 1 Dd97-00501e (Lower sparky arm) and 1 Dd97-00484d (Spray arm)