Service History 443

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Bolton, Connecticut 06043

Amanda R.

Job Details: 02/26/2024

Ran unit three times third time threw error 8/4 water in drip tray went over soap usage and amount filling rinse aid dispenser leveled unit over sudsing occurring started normally cycle to rinse out unit

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Bolton, Connecticut 06043

Amanda R.

Job Details: 02/26/2024

Complaint that clothes coming out more wet then usual saved me a load to see couldnt ring water out thought it was normal complaint making noise like before recommended recording checked rotor bolt started vinegar bath

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Vernon, Connecticut 06066

Amanda R.

Job Details: 02/26/2024

Replaced both controls checked outlet leveled unit ; dspstn on spec-tagged invntry: 1 WPW10675033 CNTRL-ELEC

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Avon, Connecticut 06001

Mike K.

Job Details: 02/26/2024

"Unit covered by service pointer for heating element, parts&labor covered. Heater no element collar had corroded away and leaked. Replaced element and ran through diagnostic cycle fine.Cs had to leave before complete. She had asked if anything was due and I had said no, but found authorization only covered parts/labor, not the service call. Attempted to call a couple times and left message apologizing and explaining balance due. Instructed to contact office to make payment; used 1 W11537778 (HEATER W/NUTS) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near New Britain, Connecticut 06053

Chuck M.

Job Details: 02/26/2024

Customer complaint is that FF lights are out. Confirmed that lights are out. Module no yet received. Will contact customer when arrive to schedule. Tested reed switches to confirm they are functioning and they all checked ok. ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Hartford, Connecticut 06112

Mike K.

Job Details: 02/26/2024

"Called number of n call enroute, lm. Went to unit and rang bell, knocked on door, no answer. Called against n to property manager and left second msg. Was at back door, went around to front and answered door.Replaced fly wheel and tested in timed dry fine"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Canton, Connecticut 06019

Mike K.

Job Details: 02/26/2024

"Unit is under 1yr wp warranty per service bench. Complaint is that the unit hasnt dried well since new. Heats, tumbles, but stops with clothes still wet. Vent is short and clear and unit has good air flow.Tested in timed dry and unit cycling fine, heating tumbling properly. A different company had been out and thought it was losing temp during cycle, was quoted a control board. Tested outlet temperature over 20 minutes, cycles temps are consistent.Not error codes on unit, ran sensor mode with we wet towel on sensor, sensor properly and decreased time steadily for 10 minutes. when towel removed decreased rapidly.Explained operation to customer. No failure found at this time. Will test using timed dry and call if still having issues."

We serviced a

KITCHENAID RANGE

Model KFGC506JSS05

Near Simsbury, Connecticut 06070

Mike K.

Job Details: 02/26/2024

"Unit is under 1yr wp warranty per service bench. Rf burner not lighting well, usually not lighting. Burner is sparking and not clogged, but sparking to one side. Swapped with left front burner as same head, same issue. Repositioned lower assy to center igniter better and now matching ignition of left burner."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Simsbury, Connecticut 06089

Mike K.

Job Details: 02/26/2024

"Unit is under 1yr wp warranty per service bench.Cs complaint of gas smell when using oven., not smelled when off or when using burners. With unit off tested with gas leak detector at oven oriface and all top burners. no gas detected. Started bake cycle several times and lit fine. Tested after turned off and no gas detected. Explained how ovens do not burn all gas when lighting , so when cycling it is normal to smell some gas. Also gas burning has a distinct and separate smell that is sometimes confused with gas, though is quite different. Gas will have a rotten eggs odor.So some gas smell when operating is normal, but unit tested fine, lighting properly and turning off properly with no leaks detected."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 02/26/2024

Tested unit and found machine not heating up when to check voltage and found terminal block burnt. Remove terminal block and bad wires replace with new secure wires ran and cycle unit now heating and operating normally ; used 1 279320 (Block term) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 02/26/2024

"Test unit found unit making rattling noise check for noise found noise coming from under unit remove front panel and top panel. try to trace the noise while making sure all exterior and interior bolts are fully tighten and secure, after putting back all machine compartment parts and ran test unit now not making any more noise also add sponge insulation on lower rear panel to help dampening noise unit now operating as design"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 02/26/2024

"Tested unit found 4-3, 7-1 error code fault wash motor and no heat. Check for voltage going to motor and receive 120VAC going to motor. Install motor assembly and ran cycle test unit now operating as manufacturer specs"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 02/26/2024

"Test machine and install hinges,wire harness and sensors ran test unit now running as manufacturer specs ; dspstn on spec-tagged invntry: 2 WP3387223 ELECTRODE and 1 WPW10298258 WIRE HARNESS"

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW2

Near Norton, Massachusetts 02766

Aimee

Job Details: 02/26/2024

Installed new diaper draw complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ00

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 02/26/2024

Checked and found door front loose on hinge side. Found screw missing and mounting hole does not line up correctly. Ordering microwave door. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11371547 (Door) and 1 W11178521 (Nameplate)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Mooresville, North Carolina 28117

Robert A.

Job Details: 02/26/2024

Cx complaint that the units door swings open with no resistance. I inspected the unit to confirm the complaint. I found the left hinge came out of place. I corrected the hinge position and tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC.; dspstn on spec-tagged invntry: 1 W11573702 RIGHT HINGE and 1 W11573703 LEFT HINGE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 02/26/2024

Tested unit and inspect new freezer door found no damage or scratch install door unit operating to manufacture spec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 02/26/2024

Tested unit upon arrival and found user interface Lock indicator blinking inform and instruct customer that user interface is lock show customer how to lock and unlock user interface. test water and ice operations and unit operating as manufacturer specs

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 02/26/2024

"Inspected and found inlet valve defective causing water hammer, replaced and cycled, tested fine. Full 5 year warranty."

We serviced a

ELECTROLUX DRYER

Model ELFE7337AW0

Near Union, Connecticut 06076

Gary V.

Job Details: 02/26/2024

Inspected and found drum rollers and idler pulley misaligned. adjusted and cycled tested fine.

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Wrentham, Massachusetts 02093

Aimee

Job Details: 02/26/2024

SC error code drain; ordrng 1 DD31-00016A (Drain pump) and 4 DD97-00507A (Rollors)s

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 02/26/2024

Cx complaint that the units drum does not spin. I inspected the unit to confirm the complaint. I found the units belt has torn and needs to be replaced. I replaced the belt and tested the unit for the cx. The unit is working as designed. I left the part with the cx.; used 1 341241 (BELT) from stock

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 02/26/2024

I replaced all previously ordered. Parts are tested operations. Everything is now working properly. I performed it control board calibration process. No additional issues found with washing machine at this time. ; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11239857 BELT

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Stallings, North Carolina 28104

Jonathan J.

Job Details: 02/26/2024

Complaint dishwasher is not draining. I inspected drain pump. Found no issues with the drain pump. I found tub was completely full of water and would not drain. Upon arrival. I found at check valve at drain hose where it connects to pump housing. I cleared clog that was preventing check valve from opening Tested operations. Water is now draining properly with no issues..

We serviced a

WHIRLPOOL WASHER.

Model WTW5100HW3

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 02/26/2024

File number 7738471200 rob replace suspension rod no additional parts needed at this time customer instructed on proper loading. F0e5 only error code in fault history. Also adjusted per Technical Service Pointer #: W11695259 Rev A Action Required: Mandatory Release Date: October 2023. I ran a load through machine unit operation for me was quiet and normal.

We serviced a

GE OVEN

Model JT965SK4SS

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 02/26/2024

Complaint press the button on the user interface of the oven control to pop and the oven wouldnt work anymore. I inspected main control oven relay control relay is blown out on oven. Control. Control is no longer available. Customer is going to replace unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 02/26/2024

Test unit upon arrival and show and instruct customer on how to reset filter indicator light unit operating as manufacturer specs

We serviced a

SAMSUNG RANGE

Model NE59J7850WG/AA

Near Wrentham, Massachusetts 02093

Aimee

Job Details: 02/26/2024

C-do. Door error code Hinge left side cant open to re hang and cant remove door with out breaking .Both hinges not operating properly Door is twisted and wont hang properly or close properly Needs new door; ordrng 1 DG94-01141B (Upper door)

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Franklin, Massachusetts 02038

Aimee

Job Details: 02/26/2024

Ran load with towels found the spin basket broken on one side Tub wiggles in high speed Shocks are goodNeed tub job Cust buying new washer

We serviced a

WHIRLPOOL WASHER

Model WTW8127LCO

Near Holliston, Massachusetts 01746

Aimee

Job Details: 02/26/2024

Installed cover bezel and new suspension rod complete

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Millis, Massachusetts 02054

Aimee

Job Details: 02/26/2024

Found the agitator is broken 100.00 And gear case wouldnt hit spin needs new belt 33.00And Contrl start button sticks 248.39Needs new drain hose broken and used tape to hold Together. Water shut off drips left water off Labor starts @ 239.00Parts out way cost of new appliances.Tenant

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Sharon, Massachusetts 02067

Aimee

Job Details: 02/26/2024

Install new drain pump and hose and tested wash pump and drain completeCust will advise on wash pump

We serviced a

SAMSUNG RANGE

Model NE63A6511SS/AA

Near Brockton, Massachusetts 02301

Aimee

Job Details: 02/26/2024

Installed and tested oven is heating complete

We serviced a

MAYTAG DRYER

Model MEDE200XW1

Near Newington, Connecticut 06111

Jeremy B.

Job Details: 02/26/2024

Dryer not heating or starting. Found open thermal fuse. Replaced and tested all checks ok. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL WASHER

Model WRW4850BW0

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 02/26/2024

"Found large amount of oil dripping out of the bottom. Needs new gearcase, belt, cam, actuator and suspension bouncy. Quoted customer."

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW2

Near Northampton, Massachusetts 01062

Chris B.

Job Details: 02/26/2024

Replaced all parts and washer running normal. Ran diagnostic cycle and rinse and spin cycle with unit working normal. No leaks detected. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Hampden, Massachusetts 01036

Roger R.

Job Details: 02/26/2024

"Installed new UI panel and checked, all ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near East Longmeadow, Massachusetts 01028

Roger R.

Job Details: 02/26/2024

"Found heavy frost on evaporator. Checked defrost heater and limiter. Both check ok. Unit goes into defrost in test mode. Recommend replacing UI panel. ; ordrng 1 W11566894 (Panel, UI)"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW 0

Near Springfield, Massachusetts 01103

Roger R.

Job Details: 02/26/2024

Installed new main control in washer. Unit working properly again.

We serviced a

BOSCH DISHWASHER

Model SHE65T55UC/07

Near Hadley, Massachusetts 01035

Chris B.

Job Details: 02/26/2024

Complaint that the unit drain pump stayed on one night. Customer shut off the breaker. Found water under the float switch pad. Dried out all the drip pan out. Ran 4 rinse cycles and found no leaks on the wash pump and drain pump side. No leaks on hoses nor on the new water valve. Drip pan needed to be dried out completely after installing all new parts. Rework on this unit all done and found no issues.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 02/26/2024

"Cx complaint that the unit is not drying the clothes. I inspected the unit to confirm the complaint. I found the unit has good heat and tumbles, but it has poor airflow.the dryer duct needs to be cleaned to resolve the issue. The unit will work as designed once the dryer duct line is thoroughly cleaned."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Davidson, North Carolina 28036

Robert A.

Job Details: 02/26/2024

"No answer for the call ahead. I called the office, cx said they were 5 min away. They did not arrive, I called the office again after 7 min. The did not answer the offices call. I waited another 10 min, they did not show. I moved on, I did not install the part and tagged the door.; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 02/26/2024

"Cx complaint that the unit is not drying the clothing well. I inspected the unit to confirm the complaint. I found no error codes and tested the unit. The unit heats, tumbles and has good airflow. I informed the cx about the function of the moisture sensor and its ability to stop cycles early based on the amount of moisture on the garments. The unit is working as designed."

We serviced a

JENN-AIR RANGE

Model JDRP548HL00

Near Davidson, North Carolina 28036

Robert A.

Job Details: 02/26/2024

"Cx complaint that the units oven intermittently works. I inspected the unit to confirm the complaint. I found no error codes and tested the unit for the cx. The issue is the oven not starting when the start button is pressed. The unit chimes and does not start heating. When the cycle and settings are selected, the start button eventually illuminates indicating the oven is ready to start. The start button can then be pressed and successfully start the oven. The cx and I demonstrated this process multiple times, he often worked every time. The unit is working as designed. They will call back if the issue continues to happen."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Catawba, South Carolina 29704

Mitch H.

Job Details: 02/26/2024

"Tested washer, ran quick wash cycle, allowed to fill and agitate for several minutes, then cancelled cycle and allowed to drain. Inspected and found no leaks. Checked tub, gear case, drain pump and all other components. No leaks or evidence of past leaks. Repeated same process on heavy duty cycle, same result. No sign of leaks past or present. Washer operating as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 02/26/2024

Complaint that the door isnt unlocking. Ran diagnostic cycle. Found bad reading on the pressure hose. Cleared out air hose ran diagnostic and tested normal. Drain pump is working normal and door locking properly. After air hose cleared up unit running normal. Mentioned to the customer to use HE and less detergent on all cycles.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 02/26/2024

"Inspected and found inlet valve causing water hammer on H2O dispenser side of valve, ice maker side seems fine. Will order new inlet valve and return.; ordrng 1 W11645245 (Inlet valve)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 02/26/2024

"Installed new control board and cycled to temp, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 02/26/2024

Came to install parts ordered by previous tech. Install all parts left by previous tech and installed new outer tub. Calibrated new part to control board. Ran diagnostics and all funtions working as designed. Verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW3

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 02/26/2024

"Hooked up dryer vent, showed customer. Customer has both dryer and washer in small closet area. Showed her unit hooked up. Informed her if she has longer dry times is due to vent in small area. Can move over further or load to washer wont open on left side. Verified proper operation."

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Charlotte, North Carolina 28269

Jeff L.

Job Details: 02/26/2024

Put unit into bake mode and let it pre heat to 350 degrees it beeped I checked temp it was at 265 degrees. I then checked amps draw on oven sensor and it was at 2.1 not enough amps to get proper temperature the oven sensor needs to be replaced as well. I left all parts with customer and will install on return visit 2-28-24;am; ordrng 1 W10833885 (Oven sensor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Stallings, North Carolina 28104

Jonathan J.

Job Details: 02/26/2024

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28269

Jeff L.

Job Details: 02/26/2024

Dryer vent was to long and bent and crimped so no air was getting out of dryer. Cut vent down dryer ran and checked okCall complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Charlotte, North Carolina 28269

Jeff L.

Job Details: 02/26/2024

Found freezer not defrosting and fan blade hitting ice this is a part failure less than a year after replacement from our company. 2xframePart#W11249952; ordrng 1 W11249952 (Evap/thermistor) and 2 2xframe (2xframe)s

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Charlotte, North Carolina 28262

Jeff L.

Job Details: 02/26/2024

Found lid locked and would not open so I broke lid out of lock and replaced it and the control does not always do as instructed some leds are working some are not.W11607637; ordrng 1 W11607637 (Control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AD0

Near Springfield, Massachusetts 01108

Roger R.

Job Details: 02/26/2024

"Found freezer warm and unit in a vacuum while running. Removed refrigerant and tested for leak by charging with 50# of nitrogen. This held for five minutes. I then drained nitrogen and pulled a vacuum to 28, this also held for five minutes. Recharged with 58g R600a and unit cooling now."

We serviced a

MAYTAG WASHER

Model MVW6230HW

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 02/26/2024

"Complaint washing machine keeps on displaying F7 E1 call for service error code washer wont do anything. Washer has been making it loud, banging noise for a couple of months now. Also loud squealing noise during the final spin. Specifically, I found drive belt has been slipping, creating a squealing noise, and I found drive capacitor Had become detached and had delete all its electrolyte all over the place. I replaced capacitor, tested operations no additional issues found with washing machine at this time. I performed a DLMS calibration cycle as well. ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W11239857 (BELT) from stock"

We serviced a

GE DISHWASHER

Model GDF630PGM3BB

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 02/26/2024

Replaced control Ui and wire harness tested operation normal

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 02/26/2024

"7738555814 file number use interface has 12.98 V getting to it from main control board Contini of yellow wire from when end to the other is .01 ohms of resistance on the communication wire user interface came with a new harness as well incoming voltage to the washing machine is 124.8 V AC current across white and black wiring at control board black wire to frame is the same voltage. Per tech line they want me to replace the main board and the user interface at the same time again. User interface is dead as if washing machine is unplugged user interface did countdown using the factory Wi-Fi screen properly through all cycles one through five when it went to test six, which is the main power screen that the consumer would typically see use an interface would never come on, no matter how much I press the power button no matter whether or not, I unplugged everything except for the user interface from the main board. ; ordrng 1 W11543996 (Control) and 1 W11478519 (Ui), dspstn on spec-tagged invntry: 1 W11394572 DOOR LOCK"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS9

Near Plainville, Connecticut 06062

Chuck M.

Job Details: 02/26/2024

Replaced cooling fan and tested. Oven reached 170 degrees and cooling fan turned on for about 3 minutes then F8e0 cooling fan speed too slow returned. Ordered control. ; ordrng 1 W11100100 (cntrl-elec)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near New Britain, Connecticut 06051

Chuck M.

Job Details: 02/26/2024

Customer complaint is that washer would not start. Inspected and found drain pump unplugged and broken away from tub. Ordered drain pump. Washer is in warranty according to entitlements. ; ordrng 1 W11396717 (Drain Pump)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Simsbury, Connecticut 06092

Mike K.

Job Details: 02/26/2024

"Same complaint as before, unit does not drain at end of cycle, says they received an f9e1 error. Unit had water in it on arrival. Ran cancel cycle and drained our properly. Unit drains through disposal, drains fine through it with no back up.F9e1, fae2 errors in history. Not draining, vent motor problem. Runs through diagnostic cycle fine. Tested on normal cycle and filled, went into wash fine. Cancelled and drained fine.With continued draining failure and drain pump operation verified, quoted for control, told cs they have 7 days to decide. No payment collected today as we collected service call on the 21st"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 02/26/2024

Dryer not starting or heating. Found 55vac at L1-n was able to wiggle plugs and dryer now starting and heating. All checks ok.

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 02/26/2024

Washer not spinning or sensing properly. Ran automatic test and found shifter grinding. Replaced and ran calibration then self test all checks ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

AMANA DRYER

Model NED5800HW1

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 02/26/2024

Dryer not heating properly. Found vent full of water. Cleared vent and dryer heating and cycling properly.

We serviced a

MAYTAG DRYER

Model MEDX600XW0

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 02/26/2024

Found idler pulley seized causing noise. Installed repair kit and tested all checks ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354ESS3

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 02/26/2024

Inspected and found debris Stuck under the float Switch cleared debris. Cycled multiple times and tested fine.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Ware, Massachusetts 01082

Chris B.

Job Details: 02/26/2024

Replaced all parts and washer running normal. New tub is set balanced and holding on its place as normal.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Charlotte, North Carolina 28277

Mitch H.

Job Details: 02/26/2024

"Checked and found that dryer only has 120v incoming power. Checked cord, no issues. Problem is with outlet. Advised customer that they need to have outlet checked and repaired to get proper voltage to dryer."

We serviced a

WHIRLPOOL DRYER

Model WED8600YW0

Near Simsbury, Connecticut 06081

Mike K.

Job Details: 02/26/2024

"Replaced belts, verified with office that has been paid dim full. Tested on timed dry and verified operation.; dspstn on spec-tagged invntry: 1 WP8547157 BELT"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Enfield, Connecticut 06082

Gary V.

Job Details: 02/26/2024

Inspected and found a plastic utensil fell on heater in sump and removed utensil and tested fine.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near York, South Carolina 29745

Mitch H.

Job Details: 02/26/2024

"Tested and found broiler igniting and operating properly. Bake igniter not working, no spark. Needs igniter. Quoted customer for repair and saved estimate. Called tech line spoke to Chris SR# 7738555438, he said igniter would need to be replaced. Customer is going to talk to Whirlpool. Collected for service call on cc."

We serviced a

GE WALL OVEN

Model JK1000SF3SS

Near Springfield, Massachusetts 01109

Roger R.

Job Details: 02/26/2024

Went to install new oven control and found the black overlay that was ordered was the incorrect part. Will need to reorder and return to install control and overlay. I did install the new door seal. Returning control and overlay to office. Ordered correct overlay ; ordrng 1 WB27T11495 (Overlay control)

We serviced a

LG WASHER

Model WM3400CW

Near Enfield, Connecticut 06082

Gary V.

Job Details: 02/26/2024

"Inspected and found control panel in lock out mode, unlocked and cycled, tested fine."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Berlin, Connecticut 06037

Chuck M.

Job Details: 02/26/2024

Customer complaint is that dryer shuts off prematurely. Inspected and do dryer is heating properly. Explained sensing cycles and timed dry. Dryer is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Rocky Hill, Connecticut 06067

Chuck M.

Job Details: 02/26/2024

Customer complaint is that refrigerator is not cooling. Inspected and confirmed unit is not cooling. Compressor is tripping off on overload. Tested new start and compressor is buzzing loudly but running. OLMed out compressor and got infinite reading and out of range reading. Ordered compressor and couplers. ; ordrng 1 W11656989 (Compressor) and 1 W11504432 (Coupler) and 1 W11506619 (Coupler) and 1 W11506638 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (Coupler) and 1 W11504448 (Coupler)

We serviced a

WHIRLPOOL DRYER

Model WED85HEFW0

Near Easthampton, Massachusetts 01027

Chris B.

Job Details: 02/26/2024

Complaint that the unit is not responding. Found error code F6E2. Found no communication from Ui to control. Found bad door handle. Will order parts for a return visit.; ordrng 1 W11109849 (UI Touch Panel) and 1 W11172778 (Door Panel.) and 1 W11537215 (Control Board)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Hampden, Massachusetts 01036

Roger R.

Job Details: 02/26/2024

Found unit had a bad actuator and was not spinning or agitating. Quoted $79.99 +tax for new actuator and $199 labor rate. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near South Hadley, Massachusetts 01075

Chris B.

Job Details: 02/26/2024

Complaint that the unit is not cycling through correctly. Found unit needed to be canceled properly. Canceled the cycle and ran a diagnostic cycle and washer tested properly. No issues found with the washer. Collected trip fee.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mooresville, North Carolina 28115

Robert A.

Job Details: 02/26/2024

"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. The lid does not lock at the start of cycles not allowing the cycle to progress. The lid did lock during the service cycle and all components passed. I tried start other cycles other than normal. There was no debris in the lid lock bezel area. The lid lock seemed to work fine. The unit needs a new control board and lid lock to resolve the issue, Im ordering the parts for the return visit.; ordrng 1 W11513246 (Control board), dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AD0

Near Springfield, Massachusetts 01108

Roger R.

Job Details: 02/26/2024

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Charlotte, North Carolina 28211

Jeff L.

Job Details: 02/24/2024

Replaced parts ordered by previous tech ran unit all functions are normal and no leaks. Unit ran and checked okCall complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Indian Trail, North Carolina 28079

Jeff L.

Job Details: 02/24/2024

One time customer education and I installed suspension rods. The customer was concerned about the out of balance issue and banging. I explained to customer how to load machine and what to do I. The event the out of balance issue happens again. All operations of unit are normal with no leaks.Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Charlotte, North Carolina 28212

Jeff L.

Job Details: 02/24/2024

Replaced sump assembly unit ran and checked ok with no leaks C

We serviced a

JENN-AIR DISHWASHER

Model JDB3600AWP4

Near Charlotte, North Carolina 28205

Jeff L.

Job Details: 02/24/2024

Dishwasher was operating normal when I arrived I ran unit all operations are normal. Sent customer a estimate on repair if they elect to do so. As of today just collecting trip fee; ordrng 1 WPW10404412 (Door switch)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHS0

Near Charlotte, North Carolina 28205

Jeff L.

Job Details: 02/24/2024

Needs new control for unit office please schedule when part comes inW11677714; ordrng 1 W11677714 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Charlotte, North Carolina 28214

Jeff L.

Job Details: 02/24/2024

Customer has 000 volts coming g to dryer new construction has builder coming out Tuesday.Call complete

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 02/23/2024

Tested unit ran diagnostics and found control giving F7-E8 error code motor over heating check voltage to motor found up and down. Check slider and found slider operating to specs. Will order new control and rotor motor ; ordrng 1 W11675186 (Control) and 1 W10006482 (Rotor motor)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Windsor, Connecticut 06095

Gary V.

Job Details: 02/23/2024

"Inspected and didnt see any fault codes, customer may have had an off balance load, reset controls and cycled thru full load, tested fine. Also leveled legs and stabilizers."

We serviced a

SAMSUNG DRYER

Model DVE50R5200W\A3

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 02/23/2024

"Tested unit install main control board, unit now cycling and heating and not shutting off. Machine now operating as manufacturer specs"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Hartford, Connecticut 06114

Amanda R.

Job Details: 02/23/2024

Complaint drying only 5 items it shuts off leaving clothes wet explained when drying smaller loads needs to use timed dry because its the k key cycle that dosent use the sensors

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 02/23/2024

"Retuned to install part ordered. Installed part, ran unit verified proper operation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 02/23/2024

"Retuned to install parts. Installed spray arm, installed heater element on previous call. Money collected on previous call for total amount. Verified proper operation after installation."

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Longmeadow, Massachusetts 01106

Roger R.

Job Details: 02/23/2024

"Found unit had a bad heater element. Quoted 99.99 for new heater and $199 labor rate. Installed new heater and tested, all okay. ; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Agawam, Massachusetts 01001

Chris B.

Job Details: 02/23/2024

Complaint that the unit is leaking water from the bottom back corner. Found bad water valve. Quoted parts and labor. Replaced part and unit running normal. No more leaks. 1yr warranty on parts and labor.; used 1 W11165546 (VALVE) from stock

We serviced a

ADMIRAL DRYER

Model ADE7000AYW

Near Wethersfield, Connecticut 06109

Jeremy B.

Job Details: 02/23/2024

Installed new fuse kit and tested all checks ok. Demonstrated proper operation. Will need new heater soon as it seems brittle.

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 02/23/2024

Complaint that the unit is making noises while tumbling. Found bad blower wheel. Quoted parts and labor replaced part and dryer running normal. 1yr warranty on parts and labor. Collected in full.; used 1 WP697772 (BLOWER WHEEL) from stock

We serviced a

FRIGIDAIRE RANGE

Model FGEH3047VFB

Near Windsor, Connecticut 06095

Gary V.

Job Details: 02/23/2024

"Installed parts listed and cycled, tested fine now."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 02/23/2024

"Arrived and found part damaged, retuning for credit and will reorder.; ordrng 1 W11449841 (Gearcase), dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE and 1 W11449841 GEARCASE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS10

Near Simsbury, Connecticut 06070

Mike K.

Job Details: 02/23/2024

Unit is under 1yr wp warranty per service bench. Replaced right rf door gasket with gasket shipped directly to cs from wp. Steamed gasket to smooth. Instructed to leave door closed for next 4-6 hours to allow to form.

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