Service History 44 - Advantage Appliance Repair

We serviced a

MAYTAG WASHER TL

Model MVW5430MW2

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 08/29/2025

"Inspected and found broken actuator and replaced with new actuator, cycled thru diagnostics and tested fine.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Union, Connecticut 06076

Gary V.

Job Details: 08/29/2025

"Inspected and found inlet valve, causing water hammer, will order the part and return to replace.; ordrng 1 W11513255 (Inlet valve)"

We serviced a

MAYTAG WAHSER TL

Model MVWC565FW1

Near Enfield, Connecticut 06082

Mike K.

Job Details: 08/29/2025

"Replaced agitator and hub, belt &a girls were off and reinstalled them. Ran normal cycle went through fill and into agitation fine. Ran drain and spin and spinning out fine."

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 08/29/2025

Removed and replaced cooktop. Reinstalled bullnose. Tested and ensured all elements were properly aligned. All operating properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Baxter Village, South Carolina 29708

Mitch H.

Job Details: 08/29/2025

"Occupant is not the ower. This is a rental home. Spoke to Steve, the owner, he said he registered dishwasher with Whirlpool in January and that they told him when he called that unit is under warranty. He is going to call Whirlpool and see if he can get authorization. Will reschedule call. Did did not go to home and no service done today.; saved tckt"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Simsbury, Connecticut 06070

Mike K.

Job Details: 08/29/2025

"Unit is under 1yr wp warranty per service bench. Not heating. Found incorrect voltage at terminal and at outlet 120vac @L1 to ground and L2 to ground but nothing from L1 to L2 and Nate as of 240. Cycle at breaker and then read 240 vac , but switches back to nothing when dryer starts. Breaker does not flip and still has the 120. Looks to be a bad breaker. Advised cs to have breaker checked / replaced and tested f still has issue to call whirlpools l so we could take a look, but with incorrect voltage that needs to be corrected first."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF606ESS01

Near Easthampton, Massachusetts 01027

Chris B.

Job Details: 08/29/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT148FZDM07

Near Northampton, Massachusetts 01062

Chris B.

Job Details: 08/29/2025

Complaint that the refrigerator was freezing in the fresh food section. Customer did clean the unit out and did a restart and verified the evaporator section no clogged ice and fan running normal. Unit no longer is freezing up. Mentioned to customer to keep an eye on the fan motor for the next few days. No issues found.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC136RPS00

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 08/29/2025

Customer had to reschedule appointment due to moving the fridge for access to install parts. And signing the damage wavier; schdld next appmnt for 9/5 FRI PM

We serviced a

WHIRLPOOL DRYER

Model WED8500DW4

Near Charlotte, North Carolina 28277

Caleb

Job Details: 08/29/2025

"Element defective. Replaced element, unit checks fine.; used 1 WP3387747 (Element) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Indian Land, South Carolina 29707

Caleb

Job Details: 08/29/2025

"Confirmed error, found no kinks or restrictions, replaced control, unit checks fine"

We serviced a

WHIRLPOOL RANGE

Model WGE555S0BS02

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 08/29/2025

Customer stated that they never used the unit due to residue on bake element. Looked like a layer of dust. Confirmed proper voltage to unit and elements. Ran a cycle on bother upper and lower ovens at 350. Bake and broil elements checks fine. Unit functions as designed.

We serviced a

WHIRLPOOL WASHER

Model WDT750SAKZ3

Near Catawba, South Carolina 29704

Caleb

Job Details: 08/29/2025

Unit not receiving proper voltage. Lights on ui is fluctuating off and on. Checked incoming voltage at terminal box and its showing 80v to 110v. Up and down at weird intervals causing unit to gain and loose power. Not sure if anything else is in line with that circuit or if there is a bad breaker switch or wire may be grounded somewhere within house. Advised customer to leave breaker off and contact electrician.

We serviced a

MAYTAG WASHER TL

Model MVW6200KW

Near Rock Hill, South Carolina 29730

Caleb

Job Details: 08/29/2025

"Found evidence of overloading. Cam digging in shield, cam was loose so noise was derived from unit trying to shift. Replaced cam, unit now sounds fine and tests fine, ; used 1 W10721967 (CAM KIT) from stock"

We serviced a

MAYTAG WAHSER TL

Model MVWX655DW2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/29/2025

"Tested and ran diagnostics. Found F1E2 motor control fault. Also found excessive movement of basket and tub, suspension weak. Ordering control and suspension kit. Checked part availability and scheduled return for 9/5 AM.; ordrng 1 W11130362 (Suspension) and 1 W11654023 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/29/2025

"Checked and tested dishwasher. Found bowl on bottom rack in position that it could direct spray to door bottom. Customer said this is the load that was in dishwasher at time of leak. Repositioned bowl, started dishwasher. Allowed to run for approximately 10 minutes. No leaks. Checked level and found dishwasher tipped slightly to front. Advised customer that unit should be level or tipped very slightly to back. Dishwasher is very tight in cabinet. Customer is going to call installer to have corrected. All gaskets and seals good, no issues."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/29/2025

"Tested and confirmed timer not advancing. Disassembled, removed and replaced timer. Reassembled, tested, timer now counting down and operating properly."

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/29/2025

"Checked and found drain pump not working. Checked wiring, no issues. Removed and replaced pump. Reassembled, tested, now draining and operating properly.; used 1 W11399437 (Drain pump) from stock"

We serviced a

FRIGIDAIRE RANGE

Model PLES389ACD

Near Woodbury, Connecticut 06798

Jimmy R.

Job Details: 08/29/2025

"Tested unit and found rear burners not heating up properly found when on they would cycle on and of every second causing poor heating they would only stay on when on high. Found infinite switches making noise when heating, one wiggled switches it would start to operate then stop, infinite switches are faulty. Heated oven due to not getting to correct temp and found when setting to 350 degrees unit was off about 25 degrees. Ran a calibration and adjusted temps heated oven back up and unit is now within a few degrees from set temps. Advised customer infinite switches are no longer available for unit along with a lot of other parts if any other issues I would replace oven with new due to no parts available."

We serviced a

WHIRLPOOL WASHER FL

Model CHW9160GW1

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 08/29/2025

"Tested unit and found washer had errors out when using unit for first time error f21 drain issue, checked drain and found pump clear and clean drain pumping a little slow, ran a test cycle and found cntrl and pressure switch not telling each other water is being drained out and advance unit will need new pressure switch,cntrl,drain pump and pressure hose advised we would call when in for return visit due to being a school ; ordrng 1 WPW10732327 (Cntrl) and 1 W11417620 (Pressure switch) and 1 W11252474 (Pressure hose)"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 08/29/2025

"Installed all new parts and recalibrated dryer to clear errors, ran a cycle and unit is counting down and operating to specs"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KSC24C8EYY02

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 08/29/2025

Tested unit and found fridge section reading 40 degrees and freezer reading 10 checked evap frost patterns and found both section frosted up normally. Ran diagnostics and step 4 to cycle compressor and found 3 way valve not cycling again. replaced coil valve and it is now cycling and working to specs ; used 1 WPW10364560 (Solenoid) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF302ESS08

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 08/29/2025

"Installed new ice maker and unit is now cycling and working to specs, replaced gaskets and found left side gasket correct size right side was to small need to reorder new right door gasket. Parts tentative p/a; ordrng 1 W10830162 (Gasket right), states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 08/29/2025

"Tested unit and found machine erroring out and not starting a cycle, ran diagnostics and found errors 9-2 drain pump electrical issue 8-4 overfill float switch open checked drain pump and found impeller bound up in food causing it to not drain and leak water. Removed pump and cleaned ran a calibration cycle and unit is now washing and draining to specs"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500EBS05

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 08/29/2025

"Customer instruction on noise operation of the microwave. This is normal, unable to verify any noise complaints."

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Worcester, Massachusetts 01610

Glenn

Job Details: 08/29/2025

Recall same failure reoccurred this is the third time washer starts without using the coin opp. I called commercial washer Tech Support they are closed today for the holiday called Mike at the office. We ended up calibrating the washer again and it seems to have fixed the starting problem. Customer is gonna run the machine now and call back immediately if it reoccurs today.

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/29/2025

"Disassembled washer. Removed and replaced gear case, cam, actuator and agitator. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Worcester, Massachusetts 01610

Glenn

Job Details: 08/29/2025

Repair dryer with dry repair kit tested all OK ; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS3

Near Worcester, Massachusetts 01602

Glenn

Job Details: 08/29/2025

Found mice damage they have chew through the wiring harness and have been living under the dishwasher in the overflow tray. Repair not covered by warranty. Customer instruction.

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 08/29/2025

gear case leaking making loud noise during spin and agitation order parts. I did remove agitator and spannerit; ordrng 1 W11449841 (Gear case) and 1 W10915701 (Rotor) and 1 W10902814 (Wash plate)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Oxford, Massachusetts 01540

Glenn

Job Details: 08/29/2025

Found. cold water valve not opening valve is making a loud noise. Installed new valve from truck stock tested all OK; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 08/29/2025

Complaint that the dishwasher was leaking water from the bottom. Found error code F6E4 and bad screen and clogged sprayers. ; ordrng 1 WPW10463906 (Screen) and 1 WPW10491331 (Lower Spray Arm) and 1 W11725437 (Gasket Seal) and 1 W10518394 (Heating Element) and 1 WPW10346525 (Float Switch) and 1 WPW10448645 (Upper Spray Arm)

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near Plainville, Connecticut 06062

Andre

Job Details: 08/29/2025

Ck unit upon arrival customer local service man replace suspension and unit still rock back and forth basket off balance. Also found GearCase leaking oil quote customer for repair and customer declined estimate

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Newington, Connecticut 06111

Andre

Job Details: 08/29/2025

Ck unit upon arrival and replace all 4 electrode and unit is now operating to manufacturers specs

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Newington, Connecticut 06111

Andre

Job Details: 08/29/2025

Ck unit upon arrival and found F4E3 error code clear code ran unit and found unit would fill and not wash install sump motor and ran unit and unit now washing unit now operating to manufacturers specs ; used 1 W11613479 (Sump motor) from stock

We serviced a

MAYTAG WASHER FL

Model MHW5630MBK0

Near West Hartford, Connecticut 06107

Andre

Job Details: 08/29/2025

Ck unit upon arrival and found F0E2 error code over Suds and F91 error code disassembled unit and found bra padding stuck in drain filter blocking drain assembly unit back together and ran cycle and unit now draining to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFF507HBS00

Near Burlington, Connecticut 06013

Andre

Job Details: 08/29/2025

Ck unit upon arrival and found ice maker not cycling install ice maker from stock and ran test unit cycle and ran test 45 and unit fill customer will now monitor unit ; used 1 W11658802 (Ice maker) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 08/29/2025

Customer complained unit poped and cut off. Found breaker flipped. Found terminal block faulty. Replaced terminal block. Ran unit and heater cutting on/off as designed. Unit running as designed otherwise . Verified proper operation. ; used 1 279320 (TERMINAL BLOCK) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ05

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 08/29/2025

Upon arrival unit was unplugged.cust said it stopped cooling. Unit compressor started and opened up freezer to evap section and frost pattern started. Asked customer details. He said he heard grinding noise. Found unit wasnt defrosting . Ran heater test and found voltage to heater when bimetal jumped. Needs new bimetal . Ordering fan/ harness with bimetal. ; ordrng 1 W11578030 (Fan w harness)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 08/29/2025

Customer complaint unit keeps draining. Confirm complaint for pressure system fault needs new control board due to pressure system error. Unit is under. S Code: S153EB. P&L covered. Ordering new control board. . Informed customer office will call when parts come in. ; ordrng 1 W11603810 (Control board.)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 08/29/2025

Found unit was not washing. Found sump not running. Found control not sending voltage to pump. Pump low resistance. Ordering both. Scheduled return call with customer. ; ordrng 1 W11637581 (Control board) and 1 W11613479 (Sump)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW1

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 08/29/2025

"Customer complained unit wont finish cycle.no error codes. Found all functions working in auto test mode. When going to spin found inner basket is off center when spinning. Found shaft and tub defective. Ordering inner basket and gearcase, and wash plate. Informed customer when part comes in check for damage and call office, gave magnet. ; ordrng 1 W11513243 (Inner basket) and 1 W11510461 (Wash plate) and 1 W11449840 (Gearcase) and 1 2xtimeframe (2x timeframe), states that autho needed"

We serviced a

KITCHENAID OVEN

Model KOEC530PSS01

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 08/29/2025

Customer complaint unit head F6E8 error code confirmed error code could not start ordering UI panel and microwave appliance control. Schedule return call with customer.; ordrng 1 W11665787 (Ui panel control) and 1 W11325786 (Appliance manager)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ13

Near Newport, South Carolina 29732

Mitch H.

Job Details: 08/29/2025

"Disassembled dispenser. Removed and replaced ice door assembly. Reassembled, tested, ice door operating and sealing properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 08/29/2025

Customer complained unit not waiting. Found faulty sump. Replaced sump from ts. Ran diagnostics mode then quick wash. Verified proper operation. ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

MAYTAG WASHER TL

Model MVW7230HW0

Near Washington, Connecticut 06793

Jimmy R.

Job Details: 08/29/2025

Installed new control and console ran unit threw a clean cycle and unit is now going threw. Ran a wash and spin checking all operations and unit is now working to specs

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Harwinton, Connecticut 06791

Andre

Job Details: 08/29/2025

Ck unit upon arrival check error code and found F3E3 F9E1 error code order control for replacement ; ordrng 1 W11305303 (Control) and 1 W10876537 (Drain pump)

We serviced a

MAYTAG WASHER TL

Model mvw5035mw2

Near Chicopee, Massachusetts 01013

Chris B.

Job Details: 08/29/2025

Complaint that the washer would go from sensing to done. Found error code F7E1. Bad actuator. Replaced part and ran three diagnostic cycles and unit working. Used TS# W10913953.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KSC23C8EYY03

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 08/29/2025

"Complaint that the refrigerator is not cooling properly. Found compressor running but not cooling. Mentioned to the customer that it would need a sealed system work. Customer will decline to repair due to time, expense and age. Collected trip fee."

We serviced a

WHIRLPOOL DRYER

Model WED6620HW0

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 08/28/2025

"Ran dryer and found unit would tumble and run but never would heat, tested voltage to unit and 240v present 120v on each leg ohmed out thermal fuses and found good ohmed out heater and found faulty. Replaced heater and lubed rollers and idler vacuumed out unit and ran a cycle, unit is now heating and working to specs ; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

MAYTAG WAHSER TL

Model MVWC565FW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 08/28/2025

"Address is 3g the hamlet. 860-331-7595. Inspected and found tub hub stripped and could not remove agitator, will order parts and return.; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL WASHER FL

Model WFW8620HC4

Near Charlotte, North Carolina 28278

Caleb

Job Details: 08/28/2025

Unit needs new dispenser. Dispenser ports clogged causing overspray. ; ordrng 1 W11524105 (Dispenser drawer.)

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC0

Near Cromwell, Connecticut 06416

Jimmy R.

Job Details: 08/28/2025

"Tested washer detergent pump and found pump not running ran diagnostics and found detergent pump would not come on to pump out detergent, checked voltage and found connection had come loose from control not making contact, reconnected pump and unit is now dispensing detergent and working to specs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Cromwell, Connecticut 06416

Jimmy R.

Job Details: 08/28/2025

Installed new parts and ran unit threw a wash and test cycle found machine now washing and working to factory specs ; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4024HW0

Near Middletown, Connecticut 06457

Jimmy R.

Job Details: 08/28/2025

"Ran washer and found unit erroring out E3 abnormal spin, checked spin and found water still in tub and not draining causing error. Checked drain pump and found drain line plugged removed blockage and unit is now draining. Ran a wash and spin Cycle several times and unit is now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF540CWBB01

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 08/28/2025

Installed all new parts heated gaskets to create a seal around cabinet checked cooling and all functions are now working to specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW1

Near Granby, Connecticut 06060

Mike K.

Job Details: 08/28/2025

"Unit is under 1yr wp warranty per receipt .Unit turns a couple times and goes to done. No errors in history. Measured good 50.8 uf on capacitor, ran diagnostic cycle, valves operating, drain pump functioning, agitated but in spin not enough power to move basket. Same when tested with new actuator/capacitor ( originals put back in). Motor windings 5.1, 5.1, 9.6. On agitate getting 120vac to motor, on spin getting 10vac to motor and not turning, other attempts when not measuring some times would turn slightly, sometimes would not. Order control, harness and motor.; ordrng 1 W11742939 (Control) and 1 W11643701 (Harness) and 1 W11283592 (Motor)"

We serviced a

KITCHENAID M/W OTR

Model KMBP100ESS20

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 08/28/2025

"Not heating F5e1 inverter error. Replaced control, inverter and magnetron and verified heating properly with 1 minute cook of glass of water"

We serviced a

WHIRLPOOL DISHWASHER

Model DUL240XTPB7

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 08/28/2025

"Replaced sump assy and working properly in normal wash, no leaks observed after repair."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near York, South Carolina 29745

Mitch H.

Job Details: 08/28/2025

"Checked and confirmed noise. Disassembled, found blower wheel cracked and clip missing from motor. Ordering motor, clips and blower wheel. Checked part availability and scheduled return for 9/3 AM ; ordrng 1 W11549461 (Motor) and 2 WPW10121316 (Clip)s and 1 WP697772 (Blower wheel)"

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Kings Mountain, North Carolina 28086

Ryan S.

Job Details: 08/28/2025

"Customer complaining unit will not heat found blown thermal overload thermostat. Quoted repair. Replaced hi limit thermostat and thermostat from thermal limit kit. Ran unit , heater now coming on and cycling on/off as designed. Collected via check. ; used 1 279816 (THERMAL KIT) from stock"

We serviced a

GE REFRIGERATOR FDB

Model PFE28KSKESS

Near Springfield, Massachusetts 01109

Gary V.

Job Details: 08/28/2025

"Installed rollers fan motor module, cleared ice build up out, cycled thru software update, unit came back on and running, please allow 24-48 for temps to regulate."

We serviced a

GE REFRIGERATOR SXS

Model GSE25HMHJHES

Near Chicopee, Massachusetts 01020

Gary V.

Job Details: 08/28/2025

"Installed sensor heater bimetal light, cycled back on, please allow 24 hours for temps to regulate."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 08/28/2025

Customer complaining unit cutting off during recycle found long fill error from cold water valve not operating as designed replaced inlet valve . reassembled . ran unit. verified proper operation; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 08/28/2025

Returned to install new gearcase and agitator . Installed parts. Ran service mode. All functions working as designed. Verified proper operation.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS0

Near Lowell, North Carolina 28098

Ryan S.

Job Details: 08/28/2025

Customer complained when she turns knob other burgers will start to spark and make a little fire. Sound customer is talking about igniter cutting on at the same time. This is normal operation. Customer also was missing knobs for customer knobs are not covered under warranty. Customer did not want to buy knobs verified proper operation.

We serviced a

MAYTAG WASHER TL

Model MVWX655DW2

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 08/28/2025

"Installed new basket and Gearcase recalibrated unit and ran a spin cycle, unit is now spinning evenly and operating to manufacture specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 08/28/2025

"Tested unit and found when washer would spin it would make a loud clunking noise found noise coming from under unit. Found stator bolt had fallen out causing it to work its way down when spinning and start to clank, tightened up bolt and unit started to clunk when sensing. Found slider sticking causing it to make noise replaced slide and unit is now operating to specs ; used 1 W10734521 (SLIDER) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HW0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 08/28/2025

"Tested unit and found dryer not heating tested voltage and 240v present 120v on each leg. Checked heater and found bad, replaced heater and cleaned out all lint ran a cycle and unit is now heating and work8mg to specs ; used 1 WP8544771 (ELEMENT) from stock"

We serviced a

SAMSUNG REFRIGERATOR TM

Model RT18M6215SG/AA

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 08/28/2025

Customer complained of no cool. Found compressor trying to run but cutting off . Found no errors on control board light. Found no frost pattern. Separating valve is opening and clising properly. Unit needs new compressor. Quoted repair. Informed customer to call Samsung for warranty on compressor. Collected trip fee via check 146.

We serviced a

WHIRLPOOL M/W OTR

Model WOC54EC0HS22

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 08/28/2025

"Complaint inner door glass exploded during a self clean process. I found complaint true, cleaned up all the glass shards that were everywhere replaced inner door glass. Further issues found no crinkling of glass when reassembling.."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ06

Near Wingate, North Carolina 28174

Jonathan J.

Job Details: 08/28/2025

I replaced compressor unit had a full charge. What appears to be in compressor original before dumping charge replaced compressor charged with 54 g of refrigerant after pressure testing with 240 psi of nitrogen could not find any leakage unit held a vacuum for 15 minutes without a vacuum pump running Evaporator producing frost pattern before departure put a bottle of water in freezer for customer advising customer to monitor.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM10

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 08/28/2025

Refrigerator is cooling properly. I found freezer evaporator was completely frozen over into a giant block of ice. I found defrost heater was unplugged unsure exactly how I plugged heater back in tested unit heater from control heater is working properly no further issues found after defrosting evaporator core.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28277

Caleb

Job Details: 08/28/2025

"Called locations office and pressed 2 for vender, spoke with someone in office and was told that they would send maintenance to escort me in, waited for a while. Had office call but was unable to communicate with some one. Left card on door. Was about to close ticket but then someone from locations office tried to hand me the key, I informed her that Im not entering unit without maintenance. Maintenance finally let me in. Unit turns on and motor runs but no heat, on further inspection found that there was 1v across L1-L2. L1-N 120v. L2-N 120 v. maintenance stated that they had to update all breakers and outlet in these buildings. Improper ground or Neutral in wall or breaker."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28277

Caleb

Job Details: 08/28/2025

"Unit draining when plugged in. Found no kinks or restrictions in pressure hose. Replaced control and calibrated control via diagnostics, confirmed operation, unit checks fine"

We serviced a

JENN-AIR DISHWASHER

Model JDAF3924RX00

Near Charlotte, North Carolina 28226

Caleb

Job Details: 08/28/2025

Replaced both hinges and latch components. Door now closes as designed. Unable to test unit due to no power and unit still needs to be installed.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBFN502EPA05

Near Charlotte, North Carolina 28210

Caleb

Job Details: 08/28/2025

"Tension spring was sitting low on arm causing it to pull arm low and rubbing against screw, adjusted spring. No longer squealing."

We serviced a

WHIRLPOOL WALL OVEN

Model WFE775H0HZ4

Near Grafton, Massachusetts 01536

Glenn

Job Details: 08/28/2025

Replaced shorted switch and element for left rear burner tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ1

Near Worcester, Massachusetts 01603

Glenn

Job Details: 08/28/2025

Installed parts control drain pump and temperature switch tested all ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Worcester, Massachusetts 01602

Glenn

Job Details: 08/28/2025

Found dishwasher not draining causing the dishwasher to stop operating as it wouldnt drain. Found loose connection on the drain pump locking tab was not seated. Repaired connection tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Worcester, Massachusetts 01604

Glenn

Job Details: 08/28/2025

Installed control board ran calibration tested all ok then started a wash cycle. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Worcester, Massachusetts 01606

Glenn

Job Details: 08/28/2025

Replaced worn out parts with dryer repair kit tested all OK ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507ESS01

Near Holden, Massachusetts 01520

Glenn

Job Details: 08/28/2025

Installed led kit tested all ok then

We serviced a

KITCHENAID WALL OVEN DBL

Model KOED530PPS01

Near Charlotte, North Carolina 28210

Caleb

Job Details: 08/28/2025

"Top door sitting low by a fraction of an inch on left hand side, removed door and reset door back in receivers. Hinges on door check fine, advised customer to have installers check for proper alignment."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 08/28/2025

"I replaced all previously ordered parts, tested operations no further issues found everything now working properly performed a control board calibration process cleared F7E1 error code."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDHZ02

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 08/28/2025

Complaint water line keeps freezing up going to ice maker have to manually defrost water line in ceiling of refrigerator and LEDs in ceiling and freezer not working. I replaced LEDs. I insulated water pipe and adjusted temperature settings from 33? fresh food section -3? in freezer section to a warmer temperature to also help prevent waterline from freezing in icemaker. No further issues or complaints from customer at this time

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS04

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 08/28/2025

File number 7742293545 unit non-repairable due to oil contamination in system.; dspstn on spec-tagged invntry: 1 LINEARGUAGES OIL-LESS

We serviced a

MAYTAG WASHER TL

Model MVW7232HW2

Near Marvin, North Carolina 28173

Jonathan J.

Job Details: 08/28/2025

I replaced all previously ordered parts. I tested operations. Everything is working properly as of right now.. no leakage occurring either.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Simsbury, Connecticut 06070

Andre

Job Details: 08/28/2025

Ck unit upon arrival remove and install new timer and advance cycle unit is now operating to manufacturers specs

We serviced a

MAYTAG WASHER TL

Model MVW5430PBK0

Near Simsbury, Connecticut 06070

Andre

Job Details: 08/28/2025

Ck unit upon arrival and found F8E1 error code long fill. Check and found no cold water. Remove hose and found valve strainer clogged. Remove and clean and pressure now increase but solenoid is now vibrating loud. Monitor unit and found clutch grinding order parts for repair ; ordrng 1 W11513255 (Valve) and 1 W10721967 (Clutch)

We serviced a

MAYTAG DRYER

Model MED6630HW2

Near West Hartford, Connecticut 06117

Andre

Job Details: 08/28/2025

Ck unit upon arrival and per customer unit had stop making noise a few days ago ran cycle while helping customer securing vent properly with tape. Unit is operating normal with no unusual noise unit is operating to manufacturers specs

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near West Hartford, Connecticut 06119

Andre

Job Details: 08/28/2025

Ck unit upon arrival and remove and install clutch and control order by previous service technician. Ran DLMS calibration and diagnostic cycle and unit now agitating and spinning unit now operating to manufacturers specs

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KEMC308KSS02

Near West Hartford, Connecticut 06107

Andre

Job Details: 08/28/2025

Ck unit upon arrival per customer unit is not powering on. Per customer electrician already came out and verified power at junction box in the rear of unit. Have customer sign waiver to pull unit out. Once unit was out check power at fuse and found proper voltage. follow schematics and found where power goes into control board and found control receiving power but display not powering on check and found control board is Discontinued control is no longer available

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Farmington, Connecticut 06032

Andre

Job Details: 08/28/2025

S-Code S153EBCk unit upon arrival and found drain pump running consistently while not in use. Install main control and calibrate unit and unit is now operating to manufacturers specs

We serviced a

MAYTAG RANGE

Model MFES8030RZ0

Near Holden, Massachusetts 01520

Glenn

Job Details: 08/28/2025

"Replaced shorted, infinite switch, and burner right front tested all OK"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Waterbury, Connecticut 06704

Andre

Job Details: 08/28/2025

Ck unit found unit thumping unit is a stack unit in a tight closet space will need 2nd man on return visit ; ordrng 1 4392067 (Dryer repair kit)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 08/28/2025

Point FEE4 error code I found some leaking cause of issue replaced sump tested operation. No further issues found everything working properly now also found heavy sudsing issues also occurring. Used vegetable oil to dissipate sites.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3236RZ00

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 08/28/2025

Customer complained of low to no water flow on icemaker and at door. Found water dispenser inside refrigerator not working. Trace issue to valve replace valve from truck stock verified proper operation.

We serviced a

MAYTAG DRYER

Model MED6630HW0

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 08/28/2025

"Unit screeching when tumbling. Found idler pulley seized belt/supports worn. Quoted for dryer kit/labor approved. Replaced supports, pulley and belt and running smoothly in timed Dry, heating fine; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG REFRIGERATOR FBD

Model MRFF4136RZ00

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 08/28/2025

Checked and confirmed freezer light out. Ordering LED module. Checked part availability and scheduled return for 9/3 AM ; ordrng 1 W11602886 (LED module)

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