We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Glastonbury, Connecticut 06073
Ruben C.
Job Details:
04/09/2024
Checked unit getting code for lint screen found no air coming out at vent outside not an issue with dryer took off vent at back of dryer good heat and air flow from dryer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Glastonbury, Connecticut 06073
Ruben C.
Job Details:
04/09/2024
Checked unit comp is making normal vibration sound coming from tubing have installed permagum to muffle sound a little more ; used 1 212643 (Permagum) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
04/09/2024
"Removed and replaced user interface. Reassembled, tested, all functions operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/09/2024
Customer complained lower spray arm broken. Confirmed complaint. Replaced from pre id ts. Verified proper operation.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/09/2024
"Customer complained of issue with defrost and door issues. Found inner door is loose, defective. Ordering new inner door with arm slider parts. Found magnatron going in and out , asked customer of normal microwave was good And she said that intermittently it seemed like it wasnt always heating. Found mag not working intermittently Ordering magnatron for defrost and heating issues. Ordering inverter board and control board due to issues with magnatron. Also ordering turntable motor . Informed customer office will call when parts come in to schedule return call. ; ordrng 1 W10911403 (Motor) and 1 W11600214 (Inner door) and 1 WPW10128850 (Arm) and 1 W11214480 (Arm slide) and 1 W11346197 (Magnatron) and 1 W11325786 (Microwave control) and 1 W11325604 (Inverter board)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/09/2024
"Customer complained of noise. Found exhaust fan making noise. Ordering fan, scheduled return 4-15-24 pm. Called Randy customer couldnt find closing disclosure he went through his stack of papers 2 times. Called Randy said serial states jun -20-23 is manufactured date use that. Took picture of deed also. ; ordrng 1 W11441128 (Fan)"
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Hebron, Connecticut 06248
Amanda R.
Job Details:
04/09/2024
Bottom oven taking longer to cook no saved errors preheated to 350 not cycling correctly needs new control; rqstng P&A on 1 W10877730 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Franklin, Connecticut 06254
Amanda R.
Job Details:
04/09/2024
Replaced wire harness customer has to fix power cord coming to unit
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Denver, North Carolina 28037
Ryan S.
Job Details:
04/09/2024
"Customer complained of unit spinning for hours. Reset now wont work. Found bad capacitor.,replaced and unit now working as designed. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
04/09/2024
"Customers v complained after running unit noticed drum started slowing down and now is barely turning. Upon arrival ran unit and unit was running as designed. Checked inc,omg voltage all voltage good. Motor was good , belt secured correctly, belt pulley good and drum rollers good. Heater was cycling on and off at proper temps. Unit finally slowed down found harness to motor had and pin in the harness to motor that was slightly loose causing motor to loose power intermittently for an instant. Was able to push pin in harness with pin tool to make good connection. Pulled on wire to make sure it was connected properly l,verified proper operation and watched unit run with heavy load for 10 min."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Mooresville, North Carolina 28115
Robert A.
Job Details:
04/09/2024
Cx complaint that the unit is not draining. I inspected the unit to confirm the complaint. I found an error code: f9e1. I cleared the code and checked the drain pump harness. The harness had a break near the drain pump. I repaired the wire and tested the unit for the cx. The unit is working as designed. I left the part with the cx.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
04/09/2024
"Removed door, skin and spring and door completely Monice bottom hinge replaced Spicket assembly tested operations no leaking occurring. No additional issues found with refrigerator at this time. No cooling issues reported by customer either."
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model FG4H2272UF MDR2
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
04/09/2024
"Found brow packed wrongNeeds other Reid and harnessThere only one Reid switch.Also stated no ice when there, husband never said anything Sending parts back needs new autho; ordrng 1 5304536150 (Brow) and 1 5304527992 (Reid and harness) and 1 243297607 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Stoughton, Massachusetts 02072
Aimee
Job Details:
04/09/2024
Installed new dispensers and bezel and tested water complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHz0
Near Franklin, Massachusetts 02038
Aimee
Job Details:
04/09/2024
Installed spray arm bottom and muddle and tested
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
04/09/2024
Installed new dispenser and augerComplete
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
04/09/2024
Installed new cooling tower complete
We serviced a
BOSCH DISHWASHER
Model SHPM78Z54N/01
Near Northbridge, Massachusetts 01534
Aimee
Job Details:
04/09/2024
Drain runs into garbage disposal and theres no loop.Ran 45 mins no leak . Seems water was running down drain tube from sink
We serviced a
JENN-AIR M/W OTR
Model JMV9196CS0
Near Shrewsbury, Massachusetts 01545
Aimee
Job Details:
04/09/2024
"Installed fused and 2 switches and tested heat complete; dspstn on spec-tagged invntry: 1 WPM0805101 FUSE,MONITOR 20A and 2 W10727360 SWITCH"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
04/09/2024
Tested unit and found washer would not start a cycle and would start lock right away and you could not cancel out unit. Checked for errors and found no codes in unit ran a calibration now unit went through found console not attach and control push to start not pushing in whole cntrl board moving when starting. Found cntrl loose tightened down and unit is now starting and working to specs
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near West Brookfield, Massachusetts 01585
Chris B.
Job Details:
04/09/2024
Replaced all parts and unit running normal. No more hammering and left a quick cycle wash and customer will keep an eye on it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Paxton, Massachusetts 01612
Chris B.
Job Details:
04/09/2024
Replaced all parts and unit running normal. Ran diagnostic test.. Damper closes and opens property.
We serviced a
FRIGIDAIRE RANGE
Model FGEH3047VFB
Near Leicester, Massachusetts 01524
Chris B.
Job Details:
04/09/2024
Complaint that the touch panel is locked. Had customer do hard reset on the panel. Unit working normal. Ran all settings bake broil and convection. No issues found with the stove. Collected trip fee.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW330ASK4WW
Near Leicester, Massachusetts 01542
Chris B.
Job Details:
04/09/2024
"Found gear case and all components oiled. Bad gear case. Will put in parts for approval. ; rqstng P&A on 1 WH02X10363 (Nut) and 1 WH03X33729 (Gear case) and 1 WH02X10364 (Washer) and 1 WH01X26190 (Washer) and 1 WH43X30957 (Agitator) and 1 WH01X24434 (Spring) and 1 WH03X32097 (Pulley) and 1 WH03X32158 (Sensor) and 1 2xFrameJob (2x Frame Job), dspstn on spec-tagged invntry: 1 WH01X27538 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Oxford, Massachusetts 01540
Chris B.
Job Details:
04/09/2024
New door didnt align correctly. Tried adjusting to every level but left a 1/2 gap. Will order new door. Had to put back old door so customer can use fridge correctly til new part comes in. ; ordrng 1 LW11202405 (Door Freezer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Thompson, Connecticut 06255
Chris B.
Job Details:
04/09/2024
Complaint that the middle rack is broken. Replaced part with TS W10712395. Dishwasher working normal.; used 1 W10712395 (ADJUSTER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Crouse, North Carolina 28033
Ryan S.
Job Details:
04/09/2024
"Customer complained front left burner not working. Confirmed complaint. Replaced element.,verified proper operation. Left switch w customer . ; dspstn on spec-tagged invntry: 1 WP3149400 INFINITE SWITCH"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
04/09/2024
"I replaced gearcase inner wash basket cam kit wash plate suspension rods were replaced previous order and hub assembly. Not additional issues found I performed a calibration control board procedure per technical service manual not additional leaks or issues found pertaining to repair today. ; dspstn on spec-tagged invntry: 1 W10324651 HUB 1 W10721967 CAM KIT , and 1 W11454734 GEARCASE"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Windham, Connecticut 06226
Amanda R.
Job Details:
04/09/2024
Replaced both lid hinges and lid lock tested operation normal ; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Mansfield, Connecticut 06250
Amanda R.
Job Details:
04/09/2024
Complaint throwing F9e1 error code usually use quick wash part of drain hose is rubber and from previous dishwasher explained if still having issues would need to change that hose unit is draining replaced drain pump to isolate issue ; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
04/09/2024
Installed all new parts and tested all operations found unit now turning heater on for a defrost cycle water dispenser working and unit is cooling to specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
04/09/2024
"Tested and remove doors and basket & install deflector,Grill, fan Blade and evaporator fan motor. Monitor unit for any unusual noise. And found unit operating as manufacturer specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
04/09/2024
"Tested unit and found freezer cooling but not freezing items fresh food cooling but evap frost pattern low. Checked compressor and unit is running but hot to touch found evap leaking on low side causing unit not make ice and not cool correctly, unti will need evaporator, proses stubs and filter dryer. Parts tentative p/a ; ordrng 1 W10630535 (Evaporator) and 2 W11506635 (Proses stub)s and 1 Wpw10143759 (Drier), states that autho needed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HV06
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
04/09/2024
"Installed new cntrl and tested light function found light now coming on and shutting off, checked heating and unit is now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS05
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
04/09/2024
Complaint water filter light will not go off no matter what were replaced filter from manufacturer directly light still displaying comes right back on within about a week. I reset computer on refrigerator. Reset filter light checked water quality inside of refrigerator. Water filters. Flow rate of filters is fine as of right now not as strong as when filter is removed but still has decent flow rate. I inspected filter housing filter housing is working properly. No additional issues found with refrigerator or water system at this time. All valves are working fine. ; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER
We serviced a
N/A REFRIGERATOR
Model WRS315SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/09/2024
"Complaint not cooling in fresh food zone at all freezer zone keeps defrosting is not cooling properly ice bin keeps falling out and refreezing has caused damage to the ice bin due to cooling issue and light in the freezer zone has stopped working around this exact same time as cooling issue occurred. Heater harness had become unplugged and replacing heater per service pointer. Also ordering new ice and light in the freezer. Control board is OK has one sticker instead of two. I defrosted frozen over evaporator already attempted to plug-in melted harness, molex connector. ; ordrng 1 W11602886 (Module) and 1 WPW10558423 (Ice bin) and 1 W11650661 (Heater)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
04/09/2024
"Found washer leaking from right bottom corner of dispenser drawer, running down around bellows and out. Ordering dispenser assembly and hose. Checked part availability and scheduled return for 4/15 AM ; ordrng 1 W11524105 (Dispenser assembly) and 1 W11316604 (Hose)"
We serviced a
LG WASHER
Model WM2233HW
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
04/09/2024
Checked washer and found tub bearings bad causing noise. Would need inner and outer tub replaced. Checked part availability and found parts are no longer available. Advised customer that washer cannot be repaired. Collected for service call on cc.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
04/09/2024
Tested unit and found fridge section not cooling checked freezer evap and found unit frozen over causing no air flow into fridge section. Melted all ice and unit is now blowing air into fridge and cooling properly. Advised customer Im leaving unit if moved unit was tipping way forward customer doors to not close leveled unit and added shims to stop from moving. Unit now working to specs
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF4
Near Canterbury, Connecticut 06331
Amanda R.
Job Details:
04/09/2024
Unit is only four months old under first year manufacturers warranty customer needs to call Frigidaire
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X18DW04
Near Killingly, Connecticut 06239
Amanda R.
Job Details:
04/09/2024
Unit not going into self defrost customer will have unit defrosted for service ; rqstng P&A on 1 W11496873 (Control) and 1 WPW10383615 (Thermistor) and 1 WPW10316428 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
04/09/2024
"Unit is under 1yr wp warranty per service bench. Plus additional yr from rent a center.Broken lid strike, replaced and tested normal cycle with load, cancelled and did drain and spin. Working fine.; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
04/09/2024
"Unit is under 1yr wp warranty per manufacture date on mod/serial tag. Making ice but not dispensing. Auger assy was jammed, once cleared unit is working fine"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Ludlow, Massachusetts 01056
Mike K.
Job Details:
04/09/2024
"Unit humming, not tumbling, basket hard to turn, one support not turning well, but tested without basket and still hums, blower turns fine, bad start winding, turn and motor starts up. Motor covered by 10yr warranty, part only. Cleaned support and shaft, spinning better.Was going to show cs how to start in mean time, turning basket, but after one more time it has since started by itself.Quoting for dryer kit, blower and labor. Motor part cost covered. Accepted. Collected in full; ordrng 1 279787 (Motor) and 1 WP697772 (Blower), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/09/2024
"Complaint washing machine making a horrible noise shut itself off within the first five minutes of operation will not complete a cycle date of purchase matches date. Customer called in for service same exact date. I found actuator was not shifting. Properly. Actuator was broken had caused damage to the clutch spines, replaced control actuator and clutch no no additional issues found with drive or control or harness at this time.; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC , used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newington, Connecticut 06111
Ruben C.
Job Details:
04/09/2024
"Sr 7738853013 replaced power supply and led board deli drawer still not functioning not getting 14 volts dc on tan and orange wires. Ordering harness ; rqstng P&A on 1 W11170612 (Harness) and 1 WPW10769076 (Deli ui), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
04/09/2024
Checked unit found unit not spinning fast replaced capacitor tested operation normal ran diagnostics normal; used 1 W11395618 (Cap) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Burlington, Connecticut 06013
Ruben C.
Job Details:
04/09/2024
Checked unit found bearing is faulty severe noise and control not sending power to motor gave cust estimate for control and gearcase agitator did not come off would need agitator basket would be covered
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
04/09/2024
Checked unit found comp seizing up no cool at all ordering comp and water valve not letting water through ordering valve too; ordrng 1 W11109499 (Drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11370574 (Comp) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Process tube) and 1 WPW10179146 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/09/2024
"Complaint F8E4 error code. I found water in overflow container underneath dishwasher. Found reason for dishwasher leaking was due to dishwasher being in a bind in the I adjusted the tub frame of dishwasher, replaced sump of dishwasher as it was in a bind leaking out funnel into overflow pan, tested operations no further issues found with dishwasher at this time.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/09/2024
"Pumped unit down and removed compressor and drier brazed in new compressor, drier and prosses stub filled unit with 6.00 oz 134a and unit started to cool and pulling heat. Checked evap and unit is frosting up and working to specs ; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV , used 1 W11506635 (Coupler) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS1
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
04/09/2024
Customer complaint is that oven would miss ignition intermittently. Inspected and found spark igniter too far away from burner. Adjusted burner and tested. Oven checked ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
04/09/2024
"Customer complaint is that toe kick plate screw on left side is missing. Confirmed, took pic and ordered screw. ; ordrng 1 W11551775 (Screw)"
We serviced a
LG DRYER ELECTRIC
Model DLEX2501V
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/09/2024
"Tested unit and found dryer would not heat up checked voltage to terminal block and 120v in each leg and 240v acrossed, removed drum and ohmed out heater found good ohmed each thermal fuse and found middle fuse bad. Replaced fuse and unit is now heating and working to specs ; used 1 WP40113801 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Mooresville, North Carolina 28115
Robert A.
Job Details:
04/09/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Springfield, Massachusetts 01107
Mike K.
Job Details:
04/09/2024
"Replaced gear case assy, Washplate, cam & actuator, motor & belt. An quick cycle through fill and into wash. Sensed filled and went into wash fine. Cancelled and drained fine. Ran spin fine. All noises and n testing normal for unit and no leaks found after repair."
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IM02
Near Granville, Massachusetts 01034
Mike K.
Job Details:
04/09/2024
"Replaced microwave manager, microwave working properly. Did not replace u/I. Was undamaged, but wrong one, couple inches short.Reordering u/I. Office to contact cs when parts come in to schedule return. ; ordrng 1 W11460598 (U/i)"
We serviced a
WHIRLPOOL RANGE
Model KFEG500EBS3
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
04/09/2024
Checked unit found convect fan running slow ordering fan and control; rqstng P&A on 1 W10903746 (Fan convect) and 1 W11088877 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Mooresville, North Carolina 28115
Robert A.
Job Details:
04/09/2024
"Cx complaint that the unit is not completing cycles. I inspected the unit to confirm the complaint. I found error codes: f7e4 f6e3 f2e1. I checked the slider and found the slider magnet came out of place. I replaced the slider with one from TS and tested the unit for the cx. The unit is had trouble starting a normal cycle, it took 2 attempts to fill with water. I ran a manual water valve test, both cold and hot worked fine. Im ordering a new control board to resolve the issue.; ordrng 1 W11614514 (Control board)"
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
04/09/2024
"Upon arrival customer said that washer was operating correctly at this time and he did not need service. Said that I needed to check range. Entered range information on ticket. Tested and found both bake and broil burners lighting and operating properly at time of visit. Set oven to 350, heated and cycled properly. Both igniters operating correctly. No issues found. Collected for service call on cc."
We serviced a
WHIRLPOOL KITCHEN
Model WDP560HAMZ0
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
04/09/2024
"Customer complained of broken wheel on top rack, confirmed complaint . Needs new adjuster kit. Quoted 245.02 for repair. Customer agreed over phone and said she will pay over phone. Replaced adjuster kit on both sides. Took pictures. Verified proper operation. Collected via card. ; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near York, South Carolina 29745
Mitch H.
Job Details:
04/09/2024
"Tested and ran diagnostics. Found F4E3 pump error. Pump/motor bad. Removed and replaced pump assembly. Reassembled, tested and checked for leaks. Operating properly with no leaks.; used 1 W11613479 (Pump/motor) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
04/09/2024
Inspected and found open bake element replaced with new element cycle to temperature and tested fine.; used 1 W10779716 (ELEMENT) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
04/09/2024
"Cx complaint that the unit is squealing during cycles. I inspected the unit to confirm the complaint. I found a roller has slightly rusted, I applied some lubricant and tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
04/09/2024
Cx complaint that the units oven is not working. I inspected the unit to confirm the complaint. I found the f1e0 error code flashing on the control screen. I pulled the unit out and found a connector to the control board was loose. I secured the connector and preheated the unit to 350 degrees twice. The unit worked fine both times. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Windsor, Connecticut 06095
Gary V.
Job Details:
04/09/2024
"Inspected and found rinse aid not dispensing, replaced dispenser and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER"
We serviced a
SAMSUNG DRYER ELECTRIC
Model Dve50m7450wa3
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/09/2024
"Inspected and didnt find any noises or problems at this time, all functions test fine."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
04/09/2024
"Unit runs but no heat customer used vent test sent to him vent normal tested power at terminal block on,y has one leg of 120v coming to terminal block reset power at breaker but full power didnt come back"
We serviced a
SAMSUNG DRYER
Model DVE45T3400
Near Stoughton, Massachusetts 02072
Aimee
Job Details:
04/08/2024
"Found not heating , needs heater; ordrng 1DC47-00019A (Heater), states that autho needed"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS22
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
04/08/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
FRIGIDAIRE DISHWASHER
Model fgid2466qf5a
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
04/08/2024
"Checked and found that new drain pump had pushed food residue down drain hose clogging it. Disconnected drain hose, used shop vac to clear line. Reinstalled, tested, dishwasher operating and draining properly."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Tolland, Connecticut 06084
Amanda R.
Job Details:
04/08/2024
Replaced front panel operation normal
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Tolland, Connecticut 06084
Amanda R.
Job Details:
04/08/2024
Unit not draining checked under sink customer cleaned filters inside unit customer stated unit filled and then detergent door didnt open tested draining normally
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Suffield, Connecticut 06078
Gary V.
Job Details:
04/08/2024
"Concern is loud in spin and vibrating in spin. Inspected and found tub needs to be replaced, doesnt have proper hole sizing in tub causing noise and off balance and caused cam to shear, customer will call when part arrives.; ordrng 1 W11172199 (Basket) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlotte, North Carolina 28270
Mitch H.
Job Details:
04/08/2024
"Flushed system with nitrogen in both directions. Removed and replaced compressor. Charged with nitrogen to 10psi. Allowed to sit for 20 minutes. No loss of pressure. Evacuated nitrogen, pulled vacuum. Weighed in correct charge of R600a. Tested, compressor cooling and operating properly.; dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR R600A"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
04/08/2024
"Complaint dryer is getting hot, but not drying clothes taking 3 to 4 cycles to dry clothes. I found dryer vent temperatures exhaust temperatures are 245? when vent is connected to 145?. I found one vent of dryer is disconnected. Temperatures are 113? to 182? cycle temps. No further issues found with dryer at this time after checking vent and finding vent restriction. ; used 1 W11224254 (VENT TEST KIT) from stock"
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
04/08/2024
Replaced control and tested. Showed customer it works.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
04/08/2024
Customer complaint is that dishwasher door was not closing properly. Inspected and found upper rack adjuster was not set correctly. Corrected and tested. Showed customer it works.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLB00
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
04/08/2024
The temp adjustment in freezer section broken ; ordrng 1 W11673316 (Damper) and 1 W11715970 (Knob) and 1 W11715971 (Cover)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
04/08/2024
Only has one leg of 120v at terminal block
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC506MPS
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
04/08/2024
The fill tube for ice maker frozen replaced all parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Andover, Connecticut 06232
Amanda R.
Job Details:
04/08/2024
Ice maker has ice in mold freezing freezer dispensing water replaced ice maker ; used 1 W11546935 (ICEMAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
04/08/2024
Tightened freezer door handle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY02
Near New Britain, Connecticut 06052
Ruben C.
Job Details:
04/08/2024
Installed new divider and auger motor on ice maker tested motor normally turning cust had dumped all ice will have to wait to make ice
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
04/08/2024
Sr 7738839915 called techline to document checked temps freezer at 1 degree and 36 degree in refrigerator adjusted temp to 39 degrees checked diffuser normal
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHW08
Near Newington, Connecticut 06111
Ruben C.
Job Details:
04/08/2024
Replaced filter housing tested operation normal cust had off market filter did not install this filter install original whirlpool filter back in placed advised cust do not recomend off market filter
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH19D7LF0
Near Milford, Massachusetts 01757
Aimee
Job Details:
04/08/2024
"Took amp reading .7Theres a rust Hole back panel in back through to evaporator , took photoNeed seal system evaporator and cover and charge Not repairing"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Milford, Massachusetts 01757
Aimee
Job Details:
04/08/2024
Found was un level and cust over loading Filled with towels dropped spin speed to 3Explained on towels Jean sweat shirts and blankets on med spin.Also showed how to drain and spin Fully tested complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Palmer, Massachusetts 01069
Gary V.
Job Details:
04/08/2024
"Installed parts listed, ran vacuum checked for leaks. Didnt Find any leaks recharged system with 68 ounces of R 600 frost pattern developed and started cooling. Please allow 24 to 48 hours for temps to stabilize.; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A and 1 WPW10143759 FILTER DRIER UV"
We serviced a
SPEED QUEEN DRYER
Model LDG30RGS113TW01
Near Franklin, Massachusetts 02038
Aimee
Job Details:
04/08/2024
Need supports 2 back294.02 total - 129 balanceCust will advise
We serviced a
SAMSUNG RANGE
Model NE59J7850WS/AA
Near Dudley, Massachusetts 01571
Chris B.
Job Details:
04/08/2024
Complaint that the lettering around the burner knob on the stainless steel panel is rubbing off.; rqstng P&A on 1 DG94-01115A (Touch Control Panel)
We serviced a
GENERAL ELECTRIC LAUNDRY CENTER
Model GUD27ESSM1WW
Near Franklin, Massachusetts 02038
Aimee
Job Details:
04/08/2024
Installed bearing pully and belt. Drains fine was a pre part I didnt order Make squeak when stops towards front ordering glidesCust going to test few loadsDrain pump wasnt needed; ordrng 2 WE3M51 (Glide)s and 2 WE03X34318 (Glides)s
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA 15
Near Franklin, Massachusetts 02038
Aimee
Job Details:
04/08/2024
"Installed fan, tstat, and defrost term. Wrong gasket ordered my part; ordrng 1 DA97-05253U (Gasket), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
04/08/2024
"Complaint dryer is not heating properly. I found dryer thermal cut out and element were both open. I replaced element and thermal cut out tested operations of dryer. No additional issues found with dryer at this time venting restriction potentially the cause of element failure. No additional issues found at this time. ; used 1 279816 (THERMAL KIT), and 1 279838 (ELEMENT) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
04/08/2024
"I replaced all previously ordered parts. I tested operations no further issues found with washing machine at this time. I performed a quick wash cycle no abnormal noises heard during cycle and no water leaking. I left all original parts with customer.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , and 1 W11239857 BELT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Matthews, North Carolina 28105
Mitch H.
Job Details:
04/08/2024
"Removed and replaced control and user interface. Reassembled, tested dishwasher. All functions and components operating properly."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
04/08/2024
"Confirmed purchase date and took picture of receipt. Checked and tested washer. Found motor not starting. Tested and found capacitor weak. Replaced capacitor, tested, washer operating properly.; used 1 W11395618 (Capacitor) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Dudley, Massachusetts 01571
Chris B.
Job Details:
04/08/2024
Complaint that the unit has plastic shelves that are broken and the ice maker bin is cracked and has frost buildup underneath. Will order IM bin.; rqstng P&A on 1 DA97-12604A (Ice Maker Bin)
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GBS0
Near Dudley, Massachusetts 01571
Chris B.
Job Details:
04/08/2024
Complaint that the unit is not washing correctly. Found bad wash pump and error code F6E1 and F2E1. Found no issues with with the wiring. Quoted parts and labor. Customer prefers not to service for the amount and knowing its a 5yr old unit. Collected trip fee.; dspstn on spec-tagged invntry: 1 W10805015 MOTOR/SUMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Charlton, Massachusetts 01507
Chris B.
Job Details:
04/08/2024
Complaint that the unit is not cooling properly. Found bad evaporator fan. Quoted parts and labor. Will order parts for a return visit. ; ordrng 1 WP2315549