We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Canton, Connecticut 06019
Ruben C.
Job Details:
04/18/2024
"Checked unit found no power at all coming to control or switches ordering filter board fuses and magnetron puting into p/a for helper have informed cust if not approved unit will need to be brought down or pay 169.00 for helper; ordrng 1 WPW10531156 (Board filter) and 2 W11707984 (Fuse)s and 1 W11378281 (Cavity therm) and 1 W11402082 (Magnetron), rqstng P&A on 1 Helper (Helper)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Worcester, Massachusetts 01605
Aimee
Job Details:
04/18/2024
"Removed damaged tub and Installed new tub and agitator, drive block.Found the Gearcase working as intended not neededRan calibration and diagnostic with top up agitating and spin Working as intended"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Suffield, Connecticut 06078
Mike K.
Job Details:
04/18/2024
"Replaced basket and cam per previous diagnosis with wp techline. Recalibrated unit and ran diagnostic cycle fine, all sounds normal, no errors recorded. Cs to monitor."
We serviced a
LG DRYER
Model DLGX4201B
Near Enfield, Connecticut 06082
Mike K.
Job Details:
04/18/2024
Unit making loud noise when tumbling. Found left side wall dented in and scraping ( had just moved).Was able to bend back in place and running smoothly. Cs asked if door could be switched and it could. Switched door. Tested in timed dry and unit tumbled and heating fine.At cs request also removed stacking bracket from washer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Andover, Connecticut 06232
Jeremy B.
Job Details:
04/18/2024
"Customers complaint is refrigerator run long times. Found unit satisfied when I arrived and proper temps in both sections. Found door gaskets not sealing properly and not staying in groove of door properly keeps falling out. Needs new gaskets. ; rqstng P&A on 1 W10838574 (Gasket), ordrng 1 W10861499 (Freezer gasket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
04/18/2024
Installed new door please allow 24hrs for ice production.
We serviced a
GE WASHER
Model GFW650SPNIFS
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
04/18/2024
Washer leaking water at the bottom. Found water dripping from corner of dispenser. Tried cleaning but still leaking needs new dispenser assy. ; ordrng 1 WH42X29535 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
04/18/2024
Found water flowing flowing slow. Water flowing fine at valve but not through dispenser. Removed filter water still flowing slow needs new valve. ; ordrd 1 W11645245 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS02
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
04/18/2024
Installed new gaskets. Heated and shaped doors sealing properly. ; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY
We serviced a
DISHWASHER DISHWASHER
Model WDT750SAHZ0
Near Enfield, Connecticut 06082
Mike K.
Job Details:
04/18/2024
"Unit not draining, first heard loud noises then stopped. Cleared drain pump, metal object obstructed motor. Once cleared tested unit and drained fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Southampton, Massachusetts 01073
Chris B.
Job Details:
04/18/2024
Complaint that the refrigerator is making a buzzing noise. Verified evaporator fan and condenser fan and no visible debris touching the fans. Found damper very noisy. Replaced part and unit running normal. ; used 1 WPW10594330 (DAMPER CNTRL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH979SAM0
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
04/18/2024
Complaint that the unit is not draining nor washing correctly. Found filter and sump clogged with debris and plastics pieces. Unclogged all inside and ran full diagnostic cycle and all tested properly. Mentioned to the customer to do a few self cleaning cycles with affresh and a vinegar bath. Collected for minor repairs. Customer had to leave to work and that I can leave door unlock behind me.
We serviced a
MAYTAG WASHER
Model MVWX600BW0
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
04/18/2024
Complaint that the unit is not washing properly. Found bad gear case and belt and clutch burnt out. Customer decided not to fix the washer due to age and price. Collected trip fee.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Windham, Connecticut 06266
Amanda R.
Job Details:
04/18/2024
Slide broken replaced slider tested operation normal ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Windham, Connecticut 06226
Amanda R.
Job Details:
04/18/2024
Bake element bad replaced element preheated to 350 operation normal
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Ashford, Connecticut 06278
Amanda R.
Job Details:
04/18/2024
Bellow ripped in multiple places replaced bellow cleaned drain catch ; used 1 W11314648 (BELLOW) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Woodstock, Connecticut 06281
Amanda R.
Job Details:
04/18/2024
Replaced freezer door turned ice maker on ; used 1 4373559 () from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near West Hartford, Connecticut 06119
Chuck M.
Job Details:
04/18/2024
Replaced timer and knob. Tested and dryer is working properly.
We serviced a
SAMSUNG WASHER
Model WF42H5200AWIA2
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
04/18/2024
Complaint that the unit is not draining properly. Found bad drain pump. Quoted parts and labor. Customer will talk it over first and see if its a good option. Collected trip fee.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
04/18/2024
"Checked over unit and found overlay for control peeling up and not allowing selection found rust forming on front stainless panel around breather and working its way around bottom of door, tried to clean rust off with affresh stainless steel brightener but it was to pitted. Replaced front panel and cntrl ran unit thew a wash cycle and all operations now working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/18/2024
Installed new sensor and sump ran machine thew a wash cycle and all operations are now working to proper specs
We serviced a
JENN-AIR RANGE
Model JDRP536WP02
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
04/18/2024
"Checked over oven and found control not responding found unit just displaying Jenn-air on panel and no selections working. Tried to run a diagnostics cycle and nothing would work no selections, removed cntrl to access connections and unplugged unit to try and reset but nothing tried several times and then tapped in cntrl and unit came on and started or operate. Heated up oven and unit is heating will replaced faulty console and main appliance manager due to console shutting off and on. Parts tentative p/a ; ordrng 1 WPW10464535 (Cntrl) and 1 W10876298 (Appliance manager), states that autho needed"
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME19R7041FS
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
04/18/2024
"Checked over microwave and found door not latching closed to start the unit, checked over door and found door latches not springing up and down to hold door in place, removed inner door liner and found spring had come off of holder. Reattached spring and door is now closing and unit is working to specs"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Wilbraham, Massachusetts 01095
Gary V.
Job Details:
04/18/2024
"Installed parts listed and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Springfield, Massachusetts 01151
Gary V.
Job Details:
04/18/2024
"Inspected and found no fault codes, ran unit thru multiple cycles and multiple settings, all functions test normal at this time. No noises present at this time. Operating as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Ludlow, Massachusetts 01056
Gary V.
Job Details:
04/18/2024
"Inspected and found f9e1 drain fault, found debris lodged in sump and cleared out, cycled and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW01
Near Chicopee, Massachusetts 01020
Gary V.
Job Details:
04/18/2024
"Inspected and found drain tube became dislodged, reinserted and adjusted and tightened, tested fine."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Worcester, Massachusetts 01605
Aimee
Job Details:
04/18/2024
Installed new lid lock ran calibration and spin cycle is locking up now.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Shrewsbury, Massachusetts 01545
Aimee
Job Details:
04/18/2024
"Found power to spark module ,not sparking back right.Other burners working fine Ordering new spark module and switches and burner head with igniter ; ordrng 1 W11590249 (Spark module) and and 1 W11620549 (Switches)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Windsor Locks, Connecticut 06096
Mike K.
Job Details:
04/18/2024
"Unit is under 1yr wp warranty per service bench.Complaint of knocking , loud noises during spin. Ran a drain and spin cycle and spun out fine. No errors in history. Ran diagnostic cycle fine.Suspension tests fine.. not was not level front to back, corrected.Tested with load of clothes. Ran quick wash to get wet, cancelled and drained, ran drain and spin cycle set spin to fast. Explained balanced loads, was a small load and had to balance out, once rebalanced the load it spun out fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Plainfield, Connecticut 06374
Amanda R.
Job Details:
04/18/2024
"F7e6 F7e1 repacked shifter tried starting went straight to done replaced capacitor capacitor tested starting normally ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Canterbury, Connecticut 06331
Amanda R.
Job Details:
04/18/2024
Blue wire broken going to drain pump fixed wiring ordering harness ; rqstng P&A on 1 W11590868 (Harness)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Norwich, Connecticut 06360
Amanda R.
Job Details:
04/18/2024
Idler pulley bearing squealing replaced pulley tested sounds normal ; used 1 279640 (IDLER PULLEY) from stock
We serviced a
LG REFRIGERATOR
Model LFC20760SW/01
Near Springfield, Massachusetts 01107
Gary V.
Job Details:
04/18/2024
"Installed new fan assy and cycled on, unit started cooling,please allow 24 hours for temps to regulate."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Springfield, Massachusetts 01109
Gary V.
Job Details:
04/18/2024
Called and Customer did not have sales receipt showing in warranty and will call in when he gets it.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Springfield, Massachusetts 01108
Gary V.
Job Details:
04/18/2024
Inspected and found icemaker not cycling. installed new icemaker and cycled tested fine. Please allow 24 hours for ice production.; used 1 W11546935 (ICEMAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
04/18/2024
"Ran washer threw a diagnostics cycle and found error F9e1 long drain let unit run a self test and found water just trickling out of drain hose, pulled unit forward to checked drain and found hose had gotten crimped in half causing water to not drain out, found hose to long and never got cut to sit flush against unit this caused issue. Fixed drain hose and recalibrated unit all operations now working to specs"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
04/18/2024
"Tested washer and found unit would not lock to start a cycle, checked for errors and found F5e1 lid lock will not lock,f2e1 stuck key found unit would not start due to lock not locking found lid not closing properly due to left side of lid cracked pushing up and not allowing lock to engage. Unit will need new lid assembly will order. Parts tentative p/a ; O-emld tckt"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Waxhaw, North Carolina 28173
Mitch H.
Job Details:
04/18/2024
Checked and tested microwave. Found rattling noise coming from cooling fan. Will need fan replaced. Checked part availability and scheduled return for 4/23 AM.; ordrng 1 W11344874 (Fan)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Waxhaw, North Carolina 28173
Mitch H.
Job Details:
04/18/2024
"Disassembled washer. Removed and replaced gear case, clutch, slider, stator, rotor, wash plate and related parts. Reassembled, ran DLMS calibration and diagnostic test cycle. All components and functions tested good and operating properly.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10752187 AGITATOR SCREW"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
04/18/2024
Removed and replaced heater. Tested dishwasher and checked for leaks. All functions operating properly and no leaks.; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
WHIRLPOOL DRYER
Model WED97HEDBD0
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
04/18/2024
"Removed and replaced main control board. Turned breaker back on. Tested dryer, all components operating properly. Dryer is showing and L2 error. Low incoming voltage. Cord and all connections checked good. Advised customer that he should have outlet, breaker and wiring checked to determine source of voltage drop."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVS
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
04/18/2024
Checked and found turntable constantly turning. Will not turn off. Relay on control stuck. Will need control and motor. Quoted customer for repair and saved estimate. Customer declined repair. Collected total of $254 ton cc for both tickets.
We serviced a
WHIRLPOOL RANGE
Model MER6600FZ2
Near Avon, Connecticut 06001
Ruben C.
Job Details:
04/18/2024
Checked unit found element is ok normal reading does get red hot but shuts down too soon in broil ordering control and sensor; ordrng 1 WPW10181986 (Sensor) and 1 W11092468 (Control black)
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
04/18/2024
Cust complaint is top dishes not getting clean good enough replaced wash motor tested operation normal have advised cust to run hot water at sink before using dishwasher
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB4
Near Newington, Connecticut 06111
Ruben C.
Job Details:
04/18/2024
Checked unit heating normally cust is not using jetdry advised cust to use jet dry and run hot water at sink took pic of unit has dent in front bottom cust bought it dented charged cust for service charge; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Newington, Connecticut 06111
Ruben C.
Job Details:
04/18/2024
Checked unit would not go into diagnostics goes directly to done ordering control and harness; ordrng 1 W11643701 (Lower harness) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL WALL OVEN
Model WOS52ES4MZ00
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
04/18/2024
7738918287 checked unit called techline can not go through diagnostics ui error code per techline order ui and control ; ordrng 1 W11594228 (Console) and 1 W11594418 (Control)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
04/18/2024
Dryer not drying cloths. Vent full of water. Customer must clear vent.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Franklin, Massachusetts 02038
Aimee
Job Details:
04/18/2024
Found the rubber piece on the end of the drain in the drain pan clogged. Which caused the drain to freezeRemoved and cleaned snipped a v out to prevent the drain from freezing Complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Granby, Connecticut 06090
Mike K.
Job Details:
04/18/2024
"Unit is under 1yr wp warranty per service bench. Complaint of leaking. Ran normal cycle through first draining, no leaking found.After second fill as soon as motor started it surged a bunch of water under door and out front of unit., no dishes, lower basket removed.Removed door and tub looks to be warped, lower in the middle. Moved door latch to inert door and tested again, did not leak again. No damage found to spray arm. Unit is level, not tipped forward.Ordering tub, spray arm and door gasket.Cs understands that tub will come directly to him and he will call us when it does, then we will schedule 2x time ; ordrng 1 W10909756 (Tub assy) and 1 WPW10491331 (Spray arm) and 1 W11252794 (Door seal) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/18/2024
Complaint through the burners on the cooktop are not igniting properly taking longer than expected to ignite. I inspected igniter are sparking properly found burner caps were sealed not allowing gas to get to igniter properly. I adjusted burner caps cleaned burner caps tested operations additional issues found at this timecooktop. Trim piece clearcoat is peeling on oven handle considered a cosmetic part is not affecting the functionality of the oven or cooktop cannot cover cosmetic trim piece.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/18/2024
"Complaint lid latch, broken washing machine will not start. I found strike was broken. I replaced strike, tested operations by starting the quick wash cycle validated no error codes in diagnostics fault history everything is now working properly with no further issues found. ; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
04/18/2024
"Complaints refrigerator, making loud grinding noise can unplug refrigerator. Noise will stop noise usually occurs after icemaker has been on for a day or two or three can turn off icemaker unplug refrigerator for about 3 to 5 minutes. Noise will go away for a day or three I found Phil tube is overspray leaking down wall filling air baffle with water that is then freezing into ice causing it to hit fan blades leading to noise. I installed sealer gum to water fill tube leading to icemaker shoot cycled icemaker several times tested operations no more overspray or leaking down wall occurring. Water pressure does seem to be a little high as well. Could also be contributing to issue ; dspstn on spec-tagged invntry: 1 w11650661 HEATER , used 1 212643 (SEALER-GUM) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near New Britain, Connecticut 06051
Ruben C.
Job Details:
04/18/2024
Checked unit only found error code for off balance load cleared code ran diagnostics normal informed cust on loading clothes unit. Spun in drain and spin normal basket is not off center
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
04/18/2024
"Customer complained of grinding noise, found blower wheel broken WP694089, replaced from ts. Verified proper operation after use. ; used 1 WP694089 (BLOWER WHEEL) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
04/18/2024
"Customer complained of f8e1 error. Ran service mode found f8e1 error. Found cold valve not opening but energised from board.,no sediment quoted 309.22 for repair. Replaced to valve W11165546. Reassembled and ran quick wash. Unit filled and started washing. Verified proper operation. Collected via check 2366. ; used 1 W11165546 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mooresville, North Carolina 28117
Robert A.
Job Details:
04/18/2024
Cx complaint that the unit is not washing the clothes. I inspected the unit to confirm the complaint. I found no error codes. I found the actuator arm does not rotate from agitate to spin. I replaced the actuator with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Mooresville, North Carolina 28115
Robert A.
Job Details:
04/18/2024
Cx complaint that the unit is not drying the clothes. I inspected the unit to confirm the complaint. I found the TCO fuse has blown. I replaced the fuse and tested the unit for the cx. The unit is working as designed.; used 1 279816 (THERMAL KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Mooresville, North Carolina 28115
Robert A.
Job Details:
04/18/2024
Cx complaint that the unit is making loud noises while it runs. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I ran a control calibration cycle as well. I found the drain hose was banging against the wall. I secured the drain hose and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID RANGE
Model KFGC558JSS05
Near Cornelius, North Carolina 28031
Robert A.
Job Details:
04/18/2024
Cx complaint that the unit has a dent and cosmetic damage. I inspected the unit to confirm the complaint. The unit is a replacement that was delivered last week 4/10/24. The parts are covered within he 30 day window. Im ordering the parts for the return visit. The return visit needs a 2ct to pull the unit out and take it apart.; ordrng 1 W11402036 (Control panel) and 1 W11400261 (Rt door assembly)
We serviced a
WASHER WASHER
Model GTW330ASK4WW
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
04/18/2024
Complaint that the agitator is loose and not holding in place. Found agitator grinded out. Will quote for parts and labor. ; ordrng 1 WH43X30957 (Agitator) and 1 WH02X24374 (Screw)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
04/18/2024
Installed suspension and mtr and boltRan spin cycle complete
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Brockton, Massachusetts 02301
Aimee
Job Details:
04/18/2024
"F0e0. Too much soapF0E3. OverloadedF7e6 motor circuitFound the shifter in the cam broken, replaced with tsAnd ran diagnostics complete; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
04/18/2024
Found dryer shutting down after 5 mins of running than start again after it cooled down. Found 120vac to motor when it failed. Replaced motor had to drill off blower wheel Al checks ok.
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Brockton, Massachusetts 02301
Aimee
Job Details:
04/18/2024
Installed infi switches front left and right with 2 burners front And back switch on smaller burner tested Found oven has mice there was a dried mouse wedged in burner didnt notice first visit Tested burner s working Also told Cust there was a mouse in cook top
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
04/18/2024
Cx complaint that the unit is not drying the dishes.I inspected the unit to confirm the complaint. I found an error code: f7e1. I cleared the code and ran a service cycle. All components passed except the heater did not activate. I found damage on the heater surface. The unit needs a new heater to resolve the issue. I installed the part and tested the unit for the cx. The unit is working as designed. I collected the payment in full by CC.; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
04/18/2024
Replaced striker ran diagnostic cycle and tested normal. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
04/18/2024
"I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 279827 MOTOR 1 WP694089 BLOWER WHEEL , and 1 WPW10185982 TIMER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR9FHTXTB00
Near Enfield, Connecticut 06082
Gary V.
Job Details:
04/17/2024
"Arrived and found ice maker kit did not come with inlet valve as a kit, which I originally quoted thought the valve came with the kit, installed ice maker and cycled, and now working. However I quoted for inlet valve seperately also, if problem persists. Customer will monitor and call if any issues.; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER"
We serviced a
MAYTAG WASHER
Model MVWB300WQ0
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
04/17/2024
Water not filling the fabric dispenser causing the softener to stay. The bottom is cracked so the water flows through bottom. Would need new dispenser. Quoted customer. They will pass.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
04/17/2024
Found broken mid strike and washer not level. Replaced strike and adjusted legs so washer now level. Reset machine to English. Ran high speed spin and demonstrated a even spin and balanced washer.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
04/17/2024
Dryer making squeaking noise. Found worn pulley and bulkhead squeaking. Replaced idle and used heat tape and tapes seams so there is no more squeak. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
04/17/2024
Found water leaking from drain hose need new hose and clamp. ; rqstng P&A on 1 WPW10236686 (Hose) and 1 WP285655 (Clamp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Manchester, Connecticut 06042
Amanda R.
Job Details:
04/17/2024
Fill tube frozen for ice maker went over again not blocking damper cause it can redirect the air flow raise temp in both sections by two degrees and quoted for fill tube heater cleared fill line and filled ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5THGXKS01
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
04/17/2024
Installed new valve and cycled icemaker and it filled. ; dspstn on spec-tagged invntry: 1 W10408179 VALVE
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
04/17/2024
Found broken mid strike and washer not level. Replaced strike and adjusted legs so washer now level. Reset machine to English. Ran high speed spin and demonstrated a even spin and balanced washer.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Marlborough, Connecticut 06447
Jeremy B.
Job Details:
04/17/2024
Dishwasher giving f9E1 (long drain) customer using laundry soap causing lots of suds. Cleared suds and tested dishwasher now seems to be draining properly. Will need new drain pump if problem continues. Quoted customer ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536BS00
Near Coventry, Connecticut 06238
Jeremy B.
Job Details:
04/17/2024
Natalies all new parts and tested all burners working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
04/17/2024
"Removed and replaced main control and water inlet with flow switch. Reassembled, ran full diagnostics test cycle. Completed properly and all functions tested good at this time. Started dishwasher in normal cycle, allowed to fill and wash for 5 minutes. Dishwasher operating properly and normally."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
04/17/2024
"Tested and found that range only has 120v incoming power. Unplugged and checked wall outlet, it has only 120v. Advised customer that range must have 240V to operate and heat. Customer will need to have wall outlet and wiring checked by an electrician."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
04/17/2024
Our place control and damper control at the same time advice customer to make sure nothing is touching damper control vent or obstructing airflow as it can cause poor airflow issues leading to improper cooling and slower ice production. Ice bin had 1/4 way full customer uses a lot of ice per customer.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Newington, Connecticut 06111
Chuck M.
Job Details:
04/17/2024
Replaced lid and tested. Washer checked ok.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
04/17/2024
"Tested oven due to unit would pre heat and never hold causing cold items when checking in them, checked for errors and found F9e0 misfired, f1e1 relay board internal oven am error let unit run to 350 degrees and found unit getting to temp but not getting to proper temps unit off about 50 degrees, waited for unit to come back on and unit would not come back on to hold temp until it got down to 220 degrees, let unit cycle back to temp and then unit would never come back on again to hold. Will order new sensor,cntrl and console parts special order advised when in we would call for return visit ; ordrng 1 W11249218 (Appliance manager) and 1 W11304093 (Console) and 1 W11346074 (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB08
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
04/17/2024
"Checked over unit and found customer having issues with ice maker bin unit sliding out door making a clunking noise and door stained. Checked ice maker and found pulling in and out properly advised customer this Is how product is made there no adjustments to stop from rubbing, checked doors and found unit not level adjusted legs to stop from pulling forward and leveling unit checked over door and found marks from the top to the bottom and not coming off, checked noise and found hinge inner cam jumping causing noises unit is going to need new right side door black and nameplate will order and return when in ; ordrng 1 W10862410 (Door right black) and 1 W11223753 (Nameplate)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
04/17/2024
"Tested unit and found machine would not complete a wash cycle it would start all over again, checked for errors and found F8e1 long fill let unit run thew a test cycle and found cold water inlet filling slow causing unit to restart due to not filling in time. Cleaned screens for cold inlet and recalibrated unit ran a wash and spin checked all functions and unit is now working to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
04/17/2024
"F7e4 f0e3 complaint washing machine leaking, not operating. I found upon arrival user interface was completely unresponsive. Control has 123.4 V AC getting to it. I found evidence of water on floor via hard water deposit and evidence water leaking as it is still wet inside the legs and on back wall of washing machine. I inspected water inlet valve assembly. I inspected tub by filling tub all the way full of water high-performing a clean wash cycle. I suspect control may have went haywire with water in it trying to spin clothing, causing water level to rise and come out the top of the tub, I inspected drain hose on inspected pump inspected tub inspected hoses. Cannot find any evidence of issues with tub or hoses to other than control. Going haywire with water still in the tub. im ordering main control as that is the only thing that makes sense. I was able to duplicate the issue and a quick wash cycle tub did not fully drain inner basket started spinning in spin cycle. Causing the water to come up over tub ring causing leak to occur. ; ordrng 1 W11627517 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
04/17/2024
Complaint no ice not cooling in freezer zone lights flickering. I found complaint true. I found freezer door is staying open not closing properly causing a new condition causing freezer evaporator to frost all the way over. Unit will need new door hinges and new door gasket to fix that is the reason why it is not making ice is it is not cooling properly. Food properly with fresh food lights are all working properly as of right now no issues found with lighting.. customer declined repair today is going to look at buying new refrigerator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near Newington, Connecticut 06111
Chuck M.
Job Details:
04/17/2024
Replaced ice box fan and damper. Checked ok. ; dspstn on spec-tagged invntry: 1 W10846539 FAN and 1 WPW10479155 DAMPER CNTRL
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWB3
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
04/17/2024
Sr7738905511 checked unit found water is too low in temp 104 degrees
We serviced a
WHIRLPOOL RANGE
Model KFEG500EBS3
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
04/17/2024
Replaced convect fan and main control ran convect bake normal fan functioning normally element heating normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLB00
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
04/17/2024
Replaced all parts and showed how it is just a flap that directs air operation normal
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
04/17/2024
Customer has receipt but it dosent have model number on it needs model number date of purchase and amount
We serviced a
JENN-AIR RANGE
Model JNFFTHHHIK
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
04/17/2024
No model or serial tag on unit recommended calling whirlpool to see if they can find it and send it
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Willington, Connecticut 06279
Amanda R.
Job Details:
04/17/2024
"Gear case leaking oil making squealing noise ; rqstng P&A on 1 W11550891 (Agitator) and 1 W10564013 (Nut) and 1 W10868473 (Gear case) and 1 W10006483 (Stator) and 1 W10006482 (Rotor) and 1 W10817398 (Clutch) and 1 W10447975 (Slider), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Newington, Connecticut 06111
Chuck M.
Job Details:
04/17/2024
Replaced suspension and tested. Washer checked ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newington, Connecticut 06111
Chuck M.
Job Details:
04/17/2024
Replaced harness and tested. Pantry UI is working. Showed customer it works.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Newington, Connecticut 06111
Chuck M.
Job Details:
04/17/2024
Replaced lower harness and tested. Washer checked ok.
We serviced a
MAYTAG RANGE
Model MER8700DS
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
04/17/2024
"Sensor 1066@ room temp, which is withing range. 3Mohm on bake element, out of spec.Quoted for heating element; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW0
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
04/17/2024
"240 vac at terminal. Fuse checks good, 240vac to element. Element is open. Replaced element and tests fine; used 1 WP8544771 (ELEMENT) from stock"