Service History 429

We serviced a

WHIRLPOOL COOKTOP

Model KCGS956ESS02

Near Wethersfield, Connecticut 06109

Jeremy B.

Job Details: 10/09/2023

Burners not lighting. No spark. Found proper power. Needs new spark module. ; ordrng 1 WPW10475150 (Spark mod)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Worcester, Massachusetts 01602

Chris B.

Job Details: 10/09/2023

Replaced part and unit running normal. No leaks detected. Mentioned to the customer to run a normal cycle and then a quick cycle to see how they both runs through.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Worcester, Massachusetts 01602

Chris B.

Job Details: 10/09/2023

Complaint that the unit is noisy from time to time and found ice buildup in the freezer side. Defrosted all ice buildup and changed part. Unit working normal. Mentioned to the customer to keep an eye on the cooling for the next few days.

We serviced a

MAYTAG RANGE

Model MES8800FZ5

Near New Braintree, Massachusetts 01531

Chris B.

Job Details: 10/09/2023

Complaint that the SS top to the corner on each side of the touch panel the finish is peeling off. No harsh chemicals where used just all the edge on the panel is pealing. No evidence of use of harsh scrubbing pads used. Clear finish coming off. Will order parts for approval.; ordrng 1 W11203729 (Top Control Panel)

We serviced a

KITCHENAID OVEN

Model KODE500ESS02

Near Cornelius, North Carolina 28031

Ryan S.

Job Details: 10/09/2023

"Retimed to install parts order by previous tech, installed stainless Ui panel and fan blower . Reinstalled and ran service test to check fan for proper operation. Ran bake preheat and both ovens heating, verified proper operation."

We serviced a

KITCHENAID TRIO CD

Model KRFC300ESS09

Near Cornelius, North Carolina 28031

Ryan S.

Job Details: 10/09/2023

"Customer complained freezer working refrigerator isnt. Found no airflow to refrigerator . Found evap frozen over. Tried to enter service mode but couldnt. Tried several times to enter service diagnostic and force defrost but Ui not working properly. Needs new Ui control and control board. Also ordering harness to heater with bimetal. , heater checked ok. Informed customer office will call when parts come in to schedule return call. ; ordrng 1 WPW10317076 (Control board) and 1 W11642241 (Display control) and 1 W11305540 (Defost heater harness with bimetal)"

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near New Hartford, Connecticut 06057

Chuck M.

Job Details: 10/09/2023

Assisted tech with repair.

We serviced a

WHIRLPOOL DRYER

Model WED7000DW1

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 10/09/2023

Customer complaint is that dryer was not starting. Inspected and found thermal fuse open. Replaced thermal fuse and tested. Dryer is starting and heating properly. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Winsted, Connecticut 06098

Ruben C.

Job Details: 10/09/2023

Checked unit making normal sound from compressor cooling normally used checked all tubing in back of unit to make sure none are touching used some permagum to help absorb some of the sound; used 1 212643 (SEALER-GUM) from stock

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near New Hartford, Connecticut 06057

Ruben C.

Job Details: 10/09/2023

Installed new tub assy tested operation normal ran diagnostics normal spin ran normally

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB0

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/09/2023

Checked unit found tubing for burners are cracked ordering all four burner orifice tubings ; ordrng 1 W11590058 (Left front) and 1 W11590059 (Right front) and 1 W11590060 (Left rear) and 1 W11590248 (Right rear)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/09/2023

Checked unit found motor starts unit is going directly to done after a minute ordering harness control and actuator could not get return date late in day; ordrng 1 W11481722 (Actuator) and 1 W11643701 (Lower harness) and 1 W11513246 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/09/2023

"Tested and ran diagnostics. No stored error codes. Ran DLMS calibration then diagnostics cycle , both completed correctly. Ran component tests for agitate and spin, no issues found. Unit operating as designed."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 10/09/2023

"Removed and replaced console, control and display boards. Reinstalled, turned breaker on, tested all surface eyes, bake and broil. All functions and components operating properly."

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/09/2023

"Disassembled dryer, replaced lint duct. Reassembled, tested, dryer operating properly and quietly."

We serviced a

WHIRLPOOL COOKTOP

Model C228

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/09/2023

"Tested and found new switch defective, tripping breaker. Checked and confirmed switch was wired correctly. Removed new switch and put old switch back. Not tripping breaker. Reordering switch. Scheduled return visit for 10/12 12-1; ordrng 1 W11120795 (Infinite switch)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Holyoke, Massachusetts 01040

Roger R.

Job Details: 10/09/2023

Found unit had a bad hub. Replaced and checked all okay. ; used 1 W10528947 (HUB) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 10/09/2023

Found failed heater causing a leak at the back. Replaced heater and ran self test and all checks ok. ; used 1 W11537778 (HEATER W/NUTS) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 10/09/2023

Customers complaint is washer has a musty smell. Pulled basket and inspected inside found some mold. Customer cleaned. Recommend clean cycle monthly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA1

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 10/09/2023

"Customer complained door wont stay open. Unit is a panel model without the panel on it yet , checked springs and unit is workingAs designed. Informed customer unit will have more weight to door when panel is installed and door is designed to try to close once opened. Customer understood just wanted to make sure she wasnt crazy. Verified proper operation."

We serviced a

KITCHENAID OVEN

Model KODE500ESS02

Near Cornelius, North Carolina 28031

Ryan S.

Job Details: 10/09/2023

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 10/09/2023

Came to i stall part ordered by previous tech. Installed new inlet valve. Ran unit in quick wash and unit filled and started washing. Valve cut off when prompt and no water leaking past valve. Canceled cycle and unit fully drained. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE-INLT

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS2

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/09/2023

Customer complained unit was defective and leaking from purchase. Said lows came out and said its leaking from sump. Replaced sump from ts after confirming leak. Verified no leaks and proper operation ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 10/09/2023

"Customer complained timer knob broken. Foudn timer is not turning as needed and knob is broken. Ordering timer and timer knob, scheduled return call for 10-23-23 pm ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Timer knob)"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 10/09/2023

Dryer not heating. Found loose plug dryer not getting the 2nd leg of power. Was able to hold plug and test dryer heating. Nothing wrong with dryer the problem is the house outlet. Not covered under warranty.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE04

Near Portland, Connecticut 06480

Jeremy B.

Job Details: 10/09/2023

Both sections not cooling. All fans and compressor running. Very weak frost pattern. Compressor drawing .4 amps. Needs new compressor and uv filter drier. Compressor covered for 10 years.

We serviced a

KENMORE DRYER

Model 110.96478100

Near Holyoke, Massachusetts 01040

Roger R.

Job Details: 10/09/2023

Found unit not shutting off. Even when in timed cycle with the timer motor getting power. Unit has a bad resistor in the timer control circuit. ; ordrng 1 279872 (Resistor)

We serviced a

MAYTAG MICROWAVE

Model MMV4205DS-0

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 10/09/2023

"Cs couldnt get bulb out, glued them n, had own part. Swapped bulb and working fine. Charging service call only."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Clover, South Carolina 29710

Mitch H.

Job Details: 10/09/2023

"Checked and tested dispenser, operating properly. Spoke with customer and they said they get one drop from dispenser after they take glass away. No other water after that. Explained that this is just a drop left in tube after dispensing and is not a problem with dispenser. Unit operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Charlton, Massachusetts 01507

Angel R.

Job Details: 10/09/2023

"Checked valves are getting voltage, checked water pressure and seems a bit weak. Inspected if line was frozen to water dispenser and it is free and clear. Called tech line but got no answer. Customer likely needs higher water pressure."

We serviced a

SAMSUNG REFRIGERATOR

Model RF262BEAESR

Near Attleboro, Massachusetts 02703

Angel R.

Job Details: 10/09/2023

"Left French door has crack in interior liner, will need to order new left door. Bin is broken on right hand door, will need to order new one. Freezer door is damaged at handle, will need to order new FC door and handle. Also right hand door has built in user interface tablet. Unsure If door has to be ordered as whole assembly. Mike is looking into it as I have poor service where I am.; rqstng P&A on 1 DA97-17255A (Bin) and 1 DA82-02517A (FC door) and 1 DA97-12712C (Handle) and 1 DA82-02861A (Door Left)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Stallings, North Carolina 28104

Jonathan J.

Job Details: 10/09/2023

Completely after resetting breaker unit keeps booting up saying power loss I found incoming voltages are correct 246.3vac 123.2 124.2 Unit keeps boot looping ui has 13.4 dropping to 3.2 vdc getting to ui f6e0 in diagnostics history only code unit keeps boot looping. ; ordrng 1 W11261167 (Control) and 1 W11600321 (Ui)

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near Wingate, North Carolina 28174

Jonathan J.

Job Details: 10/09/2023

I replaced harnesses replaced control. Ran a diagnostic cycle tested operations. Everything is working perfectly fine. No water leaking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 10/09/2023

SP W11634348 - Special Project S71162 - SP W11634348 - Not Cooling compressor just comes in and clicks is locked up or 600 compressor I left unit unplugged.; ordrng 1 W11574734 (Compresser r600) and 1 2xtime (2xtime)

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 10/09/2023

"Tested and ran diagnostics. Found F4E3 airflow error. Checked outside vent, found airflow low. Advised customer that they would need to have vent checked and cleaned. Dryer heating and cycling properly. Not issues with dryer. Collected for service."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Avon, Connecticut 06001

Chuck M.

Job Details: 10/09/2023

Customer complaint is that freezer is not cooling. Inspected and compressor is not running. Checked voltage to inverter and it is receiving 120V. OLMed out compressor and it is out of range. Quoted customer for P&L. Customer will buy new.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE00

Near Portland, Connecticut 06480

Jeremy B.

Job Details: 10/09/2023

Cubes from icemaker spilling over the ice bucket and getting stuck behind drawer in freezer. Would recommend replacing icemaker. Quoted customer they will pass and pay service fee.

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Plainville, Massachusetts 02762

Aimee Z.

Job Details: 10/09/2023

"Replaced the tune up with belt,pully and bearingsAnd tested complete; used 1 4392065 (Tune up kit) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 10/09/2023

"Customer complained unit not heating as desired. Said that it cut off the other day also and said it was heating but wasnt. Ran bake 350? both elements working and proper voltage to unit. Moved power chord around checking to see if power chord was snoring and no short found. Unit preheated to avg temp of 345? , checked unit again and got 360?. Customer is convinced something is wrong. Calibrated oven to 30?+ and explained how her oven thermometer wont show correct temp. Informed her to raise temps on cooking slightly if she isnt satisfied with results. Tried to explain how new oven temps work and unit is working as designed. Could not find any issues at all. Collected trip fee."

We serviced a

GE WASHER

Model HTWP1400F1WW

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 10/09/2023

"Knob had broken off, cs attempted to glue, but will not go back on. Verified operation of unit manually setting knob. Post and gear look to be in decent shape. Quoted for knob/labor; ordrng 1 WH01X10314"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW4

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 10/08/2023

Cx complaint that the unit is clicking when the drum rotates. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I noticed a noise coming from the drain tube hitting the rear panel. I suggested the cx use a zip tie or some sort of fastener to secure drain and water tubes on the back of the unit to eliminate the noise. The unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Charlotte, North Carolina 28208

Robert A.

Job Details: 10/08/2023

Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found the strike has separated so the lid lock can not engage. I replaced Th strike with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11457841 (STRIKE) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 10/08/2023

"Cx complaint that the unit is not starting at all. I inspected the unit to confirm the complaint. I found the terminal block is getting 0v. I checked the wall outlet and found the wall outlet also has 0v. I checked the circuit breaker and found the dryer breaker off. I switched the breaker and tested the unit for the cx. The unit heats, tumbles and has decent airflow. The unit is working as designed."

We serviced a

N/A N/A

Model WFE540H0AS0

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 10/08/2023

"Cx complaint that the units oven is not heating. I inspected the unit to confirm the complaint. I found all cooktop burners work fine. I tested the bake function and no heat was produced. I checked the bake element, there were no breaks. I checked the terminal block and found the element connector had a thermal event. I repaired the element and replaced the element with one from TS. I tested the unit for the cx. The unit is working as designed.; used 1 W10779716 (ELEMENT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mint Hill, North Carolina 28227

Robert A.

Job Details: 10/08/2023

"Cx complaint that the unit is not making ice again. I inspected the unit to confirm the complaint. I found the unit is cooling fine. I ran multiple tests related to the IM. 56 (E0), 57 (passed 01), 45 (no water, valve engaged), 36 (passed), 15 (passed). The IM is not filling with water, needs a new fill tube heater. Im ordering the part for the return.; ordrng 1 W11087201 (Fill tube heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Matthews, North Carolina 28105

Robert A.

Job Details: 10/08/2023

Cx complaint that the unit is still not cooling. I inspected the unit to confirm the complaint. I found the evap frozen again. I noticed the brown wire disconnected. I replaced the defrost harness and wrapped the brown wire connector in foil tape. I tested the unit for the cx. The unit is working as designed.; used 1 W11546681 (HARNS-WIRE) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Mint Hill, North Carolina 28227

Robert A.

Job Details: 10/08/2023

Cx complaint that the unit is still producing plastic shavings. I inspected the unit to confirm the complaint. I rotated the washplate and heard friction under the plate. I removed the washplate and found a ruler. The ruler has damaged the washplate. The wash plate needs to be replaced. Im ordering the part for the return visit.; ordrng 1 W10902814 (Wash plate)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 10/07/2023

"Customer complained unit works then stops working about every 3 times. Ran service mode and found f7e 1 error. Ran service test and actuator was really loud and worked but shifted several times before working. Replaced actuator from ts. While replacing actuator found belt cover was missing, and screws were missing. No signs of cover being screwed in so part has been missing since purchase. Ordering belt cover and screw. Informed customer office will call when part comes in. ; ordrng 1 W11409708 (Cover) and 2 WP22001995 (Cover screw)s, used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Cornelius, North Carolina 28031

Ryan S.

Job Details: 10/07/2023

Returned to install ice maker ordered by previous tech. Installed icemaker and unit cycled and filled with water. Verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 10/07/2023

Customer complained rinse aid leaking. Found damaged dispenser. Replaced from ts. Reassembled and shied customer how unit dispense works. Verified proper operation. ; used 1 W10861000 (DISPENSER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/07/2023

"Customer complained unit not working, cuts off after sense. Ran service auto diagnostic and unit wouldnt go into spin. Inspected under unit and found one harness to stator motor was not connected. Connected harness and harness clicked and will not pull off. Must have been loose from factory. Customer said unit never worked. Verified proper operation."

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 10/07/2023

"Returned to install control harness and shifter. Replaced parts and ran service mode , verified proper operation."

We serviced a

WHIRLPOOL ASS REFRIGERATOR

Model WRX735SDHZ07

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 10/07/2023

"Retuned to install compressor. Installed compressor, found no leak after evacuating Freon. Installed new compressor and pulled vaccum for steady 20 min. Charged with 53g r600. Frost pattern visible. Informed customer to give 24-48 hours for proper cool. Verified proper operation. Left evap with customer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Worcester, Massachusetts 01609

Chris B.

Job Details: 10/06/2023

Complaint that the unit is not cooling in the fresh food section. Found freezer drainage clogged with ice and evap too. Ran diagnostic test and all working properly. Mentioned to the customer to keep an eye on the unit for the next few days. ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Worcester, Massachusetts 01606

Chris B.

Job Details: 10/06/2023

Complaint that the unit is not washing correctly. Found error code F4E3. Will order parts for a return visit.; ordrng 1 W11613479 (Wash Pump .)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Holden, Massachusetts 01520

Chris B.

Job Details: 10/06/2023

Replaced all parts and unit running normal. Ran three diagnostic cycles and all good.

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LL02

Near Paxton, Massachusetts 01612

Chris B.

Job Details: 10/06/2023

Installed support and microwave working normal.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Paxton, Massachusetts 01612

Chris B.

Job Details: 10/06/2023

Complaint that the unit at times will not spin out correctly or wash through. Found error codes F7E6 and F7E7. Ran a diagnostic test motor is giving a grinding noise. Motor part under warranty. Quote parts and labor. Will order parts for a return visit. Customer asked for Chris to return.; ordrng 1 W11283592 (Motor) and 1 WPW10006384 (Belt)

We serviced a

MAYTAG WASHER

Model MHN30PDCWW0

Near Hartford, Connecticut 06114

Chuck M.

Job Details: 10/06/2023

Ordered ACU. Part intended is MCU. Ordered MCU. ; schdld next appmnt for 10/12 THU PM

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near West Hartford, Connecticut 06119

Chuck M.

Job Details: 10/06/2023

Replaced FF door gaskets. Corrected with blow dryer. Dispenser siphon drip tray is warped and does not sit in dispenser housing properly. Causing water to drip. Ordered drip tray. ; ordrng 1 W11167053 (tray-drip)

We serviced a

WHIRLPOOL WASHER

Model MVW8230HC0

Near Avon, Connecticut 06001

Chuck M.

Job Details: 10/06/2023

Customer complaint is that washer stopped working and responding mid cycle. Tested voltage at the control and it is receiving 120V to the control. Control status LED is not on. Could not open lid to get Model/serial numbers. Used part number from control and found updated part number. Ordered control. ; ordrng 1 W11266007 (Control)

We serviced a

JENN-AIR RANGE

Model Jds1750fs0

Near New Hartford, Connecticut 06057

Ruben C.

Job Details: 10/06/2023

Checked unit found broil element sparked and broken not getting full voltage to both element needs control and broil element; ordrng 1 W11238400 (Element) and 1 W11295990 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/06/2023

Replaced gearcase inner basket agigtator also found actuator was broken had to use from truck stock tested cycle normal ran diagnostics normal spinning and agitating; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ1

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/06/2023

"Checked unit found getting shorted key error code ordering touch overlay and controls; rqstng P&A on 1 W11564643 (Overlay blck) and 1 W11564644 (Control) and 1 W11122852 (Control), states that autho needed"

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ05

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 10/06/2023

"Checked over unit and found freezer building up frost in upper part of cabinet and top of door, checked door gaskets and found top gasket not sealing and door pushed out further then bottom of door, tried to mold gasket back to seal for now door needs to be replaced due to warped. Will order new door assembly parts tentative p/a ; ordrng 1 LW10913113 (Freezer door stainless) and 1 2159074 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 10/06/2023

"Removed old compressor and drier Installed new compressor kit and all coupling pumped unit down into a vacuum and unit held vac. Filled with r600 and checked frost pattern and found unit now frosting up and all operations working to specs. Advised customer to give unit 24hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A 1 W11504445 COUPLER , and 1 W11504449 COUPLER NR AL 4/2 CAP-EVA"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW4

Near Vernon, Connecticut 06066

Amanda R.

Job Details: 10/06/2023

"Complaint fills and then stops F8e1 long fill replaced inlet valves lid broken ; rqstng P&A on 1 W11259006 (Lid), used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB04

Near Manchester, Connecticut 06042

Amanda R.

Job Details: 10/06/2023

Led light bulb bad in freezer section needs to be replaced ; ordrng 1 W11602886 (Bulb)

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW2

Near East Hartford, Connecticut 06108

Amanda R.

Job Details: 10/06/2023

F8e1 long fill hot water only trickling into unit

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Glastonbury, Connecticut 06033

Amanda R.

Job Details: 10/06/2023

Complaint freezing water soluble things in ff section went over how freezer cools ff section with zero degree air adjusted freezer temp to coldest explained not to push food towards back off the shelving to allow airflow and to push produce in crisper drawers

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middletown, Connecticut 06457

Amanda R.

Job Details: 10/06/2023

Replaced all parts calibrated unit ran automatic test ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Middletown, Connecticut 06457

Amanda R.

Job Details: 10/06/2023

Serial number not dispatched correctly

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Meriden, Connecticut 06450

Amanda R.

Job Details: 10/06/2023

F7e4 f5e4 gear case blew oil over everything underneath unit quoted

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Somers, Connecticut 06071

Gary V.

Job Details: 10/06/2023

"Installed new door vent and cycled, unit no longer shutting off or faulting out."

We serviced a

WHIRLPOOL RANGE

Model KOSC504ESS01

Near Litchfield, Connecticut 06759

Jimmy R.

Job Details: 10/06/2023

"Removed oven and replaced thermal cutoff reinstalled unit and heated on a bake cycle, checked for heat and unit is now heating and operating to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Winsted, Connecticut 06098

Jimmy R.

Job Details: 10/06/2023

"Installed new compressor and coupler filled unit with r600 and checked frost pattern, found unit now frosting and pulling heat from condenser advised to leave water in unit to make sure it freezes, all operations now working to specs"

We serviced a

FRIGIDAIRE RANGE

Model LFGH3054UFE

Near Foxborough, Massachusetts 02035

Aimee Z.

Job Details: 10/06/2023

Found the igniter unplugged re installed still didnt light up.No continuity needs a igniter Tested the broil is fine; ordrng 1 5304506545 (Igniter)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Milford, Massachusetts 01757

Aimee Z.

Job Details: 10/06/2023

Cust complaint was dishe wasnt drying. There was no error codes and no jet dryRan diagnostics heater is working I and partial fill jet dry . Advised Cust to jet dry Mandatory for drying

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near Northbridge, Massachusetts 01588

Angel R.

Job Details: 10/06/2023

"Incorrect pump and motor for this unit, new pump and motor will need to be ordered.;"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Auburn, Massachusetts 01501

Angel R.

Job Details: 10/06/2023

"Checked ice maker error codes and found none, ran harvest test and IM completed cycle. Ran fill test and that was ok. Temp in freezer is at 2 degrees. Customer says at times water will drip out of IM door flap onto RC door bin. Found fill valve calling for water to IM when getting water at the dispenser, will need new fill valve.; ordrng 1 WPW10341329 (water valve assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS09

Near Worcester, Massachusetts 01604

Angel R.

Job Details: 10/06/2023

"Customer has had a company out to diagnose and was told there is a leak in evaporator. Unit is running, compressor currently running but very little cool. RC temp is 51 degrees and FC temp is 32. Checked evaporator and found a tiny bit of frost just at the top right hand side of the lines of evap. Diagnosed and ordered parts with Mikes help. Will need sealed system tech and two slots. ; ordrng 1 W11598433 (Evaporator) and 1 W11504423 (Cap tube) and 1 W11506621 (Process tube) and 1 W10805035 (Filter dryer) and 1 W11504445 (Heat loop) and 1 W11504447 (Cap tube) and 1 W11504415 (Coupler)"

We serviced a

LG REFRIGERATOR

Model LRSDS2706S/00

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 10/06/2023

Replaced craft icemaker and control board. Both icemaker a went through test cycle and filled. Cs to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 10/06/2023

"Lower icemaker is stuck mid cycle, will not advance when jumped or on its own., is not jammed. Door switch turning light on/off properly.; ordrng 1 W10886939 (Icemaker)"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW3

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 10/06/2023

"Unit under 1yr wp warranty per service bench.Unit is clunky , noises and some times difficult to open /close door.Replaced hinges and operation much smoother."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Grafton, Massachusetts 01536

Aimee Z.

Job Details: 10/06/2023

Found the damper noisy ; ordrng 1 W11236851 (Damper)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Grafton, Massachusetts 01536

Aimee Z.

Job Details: 10/06/2023

F3e0 is a sensor error over tempFound the sensor low resistance Needs new sensor Checked diagnostics Cntrl was ok; ordrng 1 W10833885 (Sensor)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near East Longmeadow, Massachusetts 01028

Roger R.

Job Details: 10/06/2023

Installed new console for control panel.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Granby, Massachusetts 01033

Mike K.

Job Details: 10/06/2023

"Replaced chipped console on installed last visit, cs Sid it had also stopped working. I did find moisture on control by normal button which verified not working, gasket for vent was not properly in place. Repositioned gasket and replaced console. Any further issue replace vent /gasket assy along with console."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 10/06/2023

"Retuned to install new inner tub, suspension and dispenser tray and Ui. Installed all parts, had to drip gearcase to get old tub off. Reassembled and verified proper operation by running service mode then all functions. Showed customer unit spinning."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 10/06/2023

"Customer complained rack keeps falling out. Said part feel off. Found rack stop was broken, will fit back on but pops off when pushed on from rack. needs rack stop. Ordering rack stop. Scheduled return call for 10-11-23 pm. ; ordrng 1 WPW10082861 (Stop)"

We serviced a

LG WASHER

Model WT4801CW

Near Stafford, Connecticut 06076

Gary V.

Job Details: 10/06/2023

"Inspected and found suspension rods worn out, quoted and they will call if wants repaired."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ3

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 10/06/2023

"Customer complained unit not heating, found magnatron not working, ordering magnetron. Scheduled return call for 10-12-23 am. Has to be with other Castro call with oven. ; ordrng 1 WPW10693025 (Magnatron)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 10/06/2023

"Cam dot replace parts ordered by previous tech with JW. Installed control boards, UI panel and two harnesss reassembled and unit now working properly. Showed customer."

We serviced a

LG WASHER

Model WM2650HWA

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 10/06/2023

Tim and I dropped dryer down off washer and when we took too off we seen the triple solenoid valve leaking one of the solenoids are cracked needs to be replaced. Office will call customer when part comes in. The total job with 129 deduction is $408.04Part#5220FR2075L; ordrng 1 5220FR2075L (Triple valve)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 10/06/2023

Replaced all parts advised customer to run tap before starting dishwasher when I would drop the door it fogged up my glasses which is a good sign of heat coming out of dishwasher. I also advised customer to keep jet dry in unit. Unit ran and checked ok Call complete; dspstn on spec-tagged invntry: 1 W11537778 HEATER W/NUTS

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM01

Near Waterbury, Connecticut 06708

Jeremy B.

Job Details: 10/06/2023

Installed new compressor and filter drier. Pulled vacuum then recharged with 3.7oz of r134a please allow 24hrs for temps to stabilize.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Prospect, Connecticut 06712

Jeremy B.

Job Details: 10/06/2023

Front left and front right burners cycling very high. Will order new switches. ; ordrng 1 W10437097 (Lf inf sw) and 1 W10312185 (Rf inf switch)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Prospect, Connecticut 06712

Jeremy B.

Job Details: 10/06/2023

Washer not spinning out. Found gearcase very loud. Quoted customer they will pass.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Prospect, Connecticut 06712

Jeremy B.

Job Details: 10/06/2023

Customers complaint is dishwasher not powering on. Dishwasher plugged into a GFCI and its tripped. Reset GFCI and dishwasher now working properly. Charged customer service

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Cheshire, Connecticut 06410

Jeremy B.

Job Details: 10/06/2023

Dryer making a slight thumping noise. Opened unit and found good roller wheels and pulley. Found the lip on drum making noise will order new drum. Recommend customer clean vent. ; ordrng 1 W10545923 (Drum)

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