We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS
Near Berlin, Connecticut 06037
Jeremy B.
Job Details:
01/08/2024
Installed new evap cover and drain kit. Please allow 24 hrs for temps to stabilize. ; O-emld tckt
We serviced a
JENN-AIR RANGE
Model JDS9860BDB
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
01/08/2024
Installed new bake element and preheated to 350 all checks ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chicopee, Massachusetts 01020
Roger R.
Job Details:
01/08/2024
"Installed new rollers, supports and belt with idler pulley. Installed leveling legs as well. All okay now; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
01/08/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model LG7801XSN1
Near Northampton, Massachusetts 01060
Chris B.
Job Details:
01/08/2024
Complaint that the unit is not drying properly. Found venting clogged. Unit working normal. No issues found. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Chicopee, Massachusetts 01013
Chris B.
Job Details:
01/08/2024
Replaced part and unit running normal. 1yr warranty on parts and labor.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DP03
Near Clover, South Carolina 29710
Mitch H.
Job Details:
01/08/2024
"Pulled oven partially from wall. Removed and replaced console assembly. Reinstalled oven in wall. Turned breaker back on. Programmed control, ensuring correct model number was selected and set. Tested both microwave and oven. Both operating properly."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
01/08/2024
Installed element support. All operating properly.; dspstn on spec-tagged invntry: 1 W10909479 BROIL SUPPORT
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Torrington, Connecticut 06790
Jimmy R.
Job Details:
01/08/2024
"Tested unit and found washer would not advance in a cycle found unit would go right back to sensing when trying to start a wash cycle. Checked over unit and found latch had broke causing unit to not sense lid closed, replaced latch and recalibrated unit. Ran a wash and spin all operations now working to specs; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Torrington, Connecticut 06790
Jimmy R.
Job Details:
01/08/2024
"Checked over unit and found no water dispensing and unit not Cooling properly, checked over dispenser and no water valve is humming, checked holding tank and found fill lines and tank frozen melted and unit is now dispensing water properly. Checked cooling issue and damper is not operating found damper getting stuck closed blocking air flow, unit going to need new damper and control parts tentative p/a ; ordrng 1 W11087463 (Damper) and 1 W11035836 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/08/2024
"Tested and ran diagnostics, found long fill error. Ran manual tests for valves, found cold water valve buzzing but not opening. Replaced valve, ran control calibration, tested washer. All valves and components operating properly.; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
01/08/2024
"Customer complained unit not agitating. Found stator was loose. Added blue lock tight to bolt and ran unit though quick wash cycle.,verified proper operation. Also found customer floor had hole in back casing. Unit to be off balance. Informed customer of floor issue. Verified proper operation when back let wasnt in hole."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
01/08/2024
Retuned to install glass and inner door due to foreign substance on glass and door . Installed new parts and reassembled unit. Verified proper operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/08/2024
"Inspected and found additional problems, compressor no longer pumping properly, quoted for sealed system repair and he will call. Unit was sold as is, no warranty left.; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/08/2024
"Inspected and found wash arm dislodged from mounting plate, reinserted and tested fine."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/08/2024
"Inspected and found open thermal fuse and replaced, cycled and tested fine. Also informed customer theres problems with exhaust vent.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlotte, North Carolina 28213
Robert A.
Job Details:
01/08/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Springfield, Massachusetts 01107
Chris B.
Job Details:
01/08/2024
Complaint that the drum is not turning. Found broken belt and bad tensioner. Replaced part and unit running normal. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB00
Near West Springfield, Massachusetts 01089
Chris B.
Job Details:
01/08/2024
Complaint that the unit is leaking water from the bottom rear. Found bad water valve. Quoted parts and labor. Will order parts for a return visit. Customer asked please for Chris to return because theres very little space behind the refrigerator to get into.; ordrng 1 WPW10498990 (Water Valve.)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Charlotte, North Carolina 28213
Robert A.
Job Details:
01/08/2024
"Cx complaint that the unit intermittent starts. I inspected the unit to confirm the complaint. I found an error code: f6e1. I cleared the code and start a cycle. The unit gave a chime when I pressed the start button, it eventually started after multiple attempts. I replaced the control and UI console to resolve the issue. I installed the parts and tested the unit for the cx. The unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Granby, Massachusetts 01033
Roger R.
Job Details:
01/08/2024
Found unit has a slight leak in the sealed system. Called techline and unit is under review for exchange. SR NUMBER 7738187448
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Granby, Massachusetts 01033
Roger R.
Job Details:
01/08/2024
Found unit has a broken icemaker that the sensing arm is disconnected inside. Replaced with new unit and all okay. ; used 1 W10884390 (ICE MAKER) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Charlotte, North Carolina 28213
Robert A.
Job Details:
01/08/2024
"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found the unit is connected to a switch, the switch was off. I turned the switch on and tested the unit for the cx. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
01/08/2024
Installed new shelves and bin all checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Charlotte, North Carolina 28277
Jeff L.
Job Details:
01/08/2024
The reservoir as being replaced due to last tech saying they could get the line out of water valve. I was able to remove waterline from valve and install new valve without having to replace the reservoir. Unit ran and checked okCall complete
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
01/08/2024
Replaced all parts tested operation normal
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
01/08/2024
"Installed new suspension rods and cycled,tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, Massachusetts 01002
Roger R.
Job Details:
01/08/2024
Found unit not defrosting properly in the refrigerator section. Will need service kit per service bulletin W11092686F Ordering drip pan and refrigerator evaporator sensor and fan. Changed defrost to 8hr defrost cycle. Will need to defrost upon return. ; ordrng 1 W11457241 (PAN-DRIP) and 1 W11087438 (EVAP MOTOR)
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
01/08/2024
Installed new repair kit and heating element. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 4392065 DRYER REPAIR KIT
We serviced a
MAYTAG DRYER
Model MEDP586KW0
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
01/08/2024
Dryer not drying. Found vent clogged. Customer must clean vent.
We serviced a
SAMSUNG DRYER
Model DVEG50M7450
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/05/2024
"Customer had health emergency and needs to reschedule, please call to reschedule.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/05/2024
"Installed new diffuser and cycled, tested fine."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Holyoke, Massachusetts 01040
Chris B.
Job Details:
01/05/2024
After installing the new gas valve found still no power to open the gas to light up the oven. Bad DSI Board. Will order part to return asap. Gas valve s installed on the unit.; ordrng 1 W11162730 (DSI Board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Northampton, Massachusetts 01062
Chris B.
Job Details:
01/05/2024
Complaint that the unit is not starting up and keeps beeping. Found error code F8E4. Found water in the float switch. Dried out the drip pan and ran diagnostic cycle and tested out normal. No issues found with the dishwasher. Found over suds and ran a few cycles til it cleared up.
We serviced a
JENN-AIR RANGE
Model JED3430GS
Near Southampton, Massachusetts 01073
Chris B.
Job Details:
01/05/2024
Replaced glass top and reinstalled duct and secured properly with foil tape as it was before. All working normal. 1yr warranty on parts and labor.
We serviced a
KITCHEN AID DISHWASHER
Model KUDI02FRSS0
Near Westfield, Massachusetts 01085
Chris B.
Job Details:
01/05/2024
Complaint that the unit is not draining correctly. Found bad drain pump and very clogged up hoses and wash pump issues. Quoted parts and labor. Customer will look into another unit before fixing this one that has more then 10 years. Collected trip fee.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Watertown, Connecticut 06795
Jeremy B.
Job Details:
01/05/2024
Dryer leaking water. Found vent extremely clogged. Customer must replace vent. Instructed customer on proper vent installation.
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Matthews, North Carolina 28105
Jeff L.
Job Details:
01/05/2024
"Customer complaint is the oven is not getting stuff done i pre heated oven to 350 degrees and when it beeped I was at 290 degrees I was able to calibrate the oven +20 and when I pre heated oven to 375 and it beeped temp inside oven showed range of 375 to 390. I showed customer how to calibrate the oven if needed. At this time oven is repaired. The other complaint is the LF burner will only boil water in standard pot with lid on it. The customer said it takes about 30 minutes to do so. If no lid is on it still doesnt boil after a hour. After speaking with tech support we agree nothing wrong with burner or switch the pot is larger than the burner and deep and if customer is putting a lot of water in pot and its bigger than the burner its sitting on is gonna cause longer boiling times. I advised customer to always use lid, if you reduce pot size the water will heat quicker. I think timing on how long it takes is A little off. Advised customer these burners are not like the old cal rod burners. Unit ran and checked okCall completeCalled tech support spoke with Derek SR#7738170123"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Charlotte, North Carolina 28270
Jeff L.
Job Details:
01/05/2024
Found bad wash motor advised customer of quote they decided to purchase new unit.Call complete; dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Suffield, Connecticut 06078
Gary V.
Job Details:
01/05/2024
Customer canceled didnt want service on unit today.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
01/05/2024
Not defrosting Hester element around evaporator is open ; ordrng 1 W10857624 (Heater) and 1 W11449066 (Bi metal)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
01/05/2024
Replaced outer tub tested operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near East Hartford, Connecticut 06108
Amanda R.
Job Details:
01/05/2024
Replaced control tested starting normally
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
01/05/2024
Complaint microwave not heating properly starts first min fine second min cooler and by 3rd min not heating at all or barely above room temp. I found complaint true am ordering magnetron ; ordrng 1 W11391712 (Magnetron)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/05/2024
"Complaint dishwasher will not drain I found drain pump failing smells of burnt wiring I found drain hose was improperly installed and is 3 inches to short stretched and found copper pipe was added at disposer to help prevent hose from collapsing due to stretched fit. I corrected drain hose at dishwasher connector but recommended extension hose be added under sink I found dishwasher also still has brass bushing on heater and per Technical Service Pointer #: W11540964 Action Required: Mandatory Special Project code S17304Release Date: April, 2022 heater element must be replaced. I replaced drain pump heater and corrected hose at dishwasher. ; used 1 W11497943 (DRAIN PUMP/W CHOPPER), and 1 W11537778 (HEATER W/NUTS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/05/2024
"I replaced three-way inlet valve assembly, tested operations icemaker is now filling with water properly. Reattached everything as I left. Everything completely exposed last visit."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS1
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
01/05/2024
Replaced part left with customer all original parts tested no leaking occurring.
We serviced a
LG REFRIGERATOR
Model LFXS29766S/00
Near Chicopee, Massachusetts 01020
Roger R.
Job Details:
01/05/2024
Rearranged refrigerant tubing to reduce vibration noises. All okay.
We serviced a
WHIRLPOOL OVEN
Model jjw3830ll00
Near Charlotte, North Carolina 28270
Jeff L.
Job Details:
01/05/2024
Does need left side hinge so when part comes in please call customer to reschedule ; O-emld tckt
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS1
Near Charlotte, North Carolina 28277
Jeff L.
Job Details:
01/05/2024
Total job will be 151.00 + tax with deduction of previous trip charge customer decided to get new unitCall complete; O-emld tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ4
Near Charlotte, North Carolina 28277
Jeff L.
Job Details:
01/05/2024
Replace parts unit ran and checked okCall complete; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Charlotte, North Carolina 28277
Jeff L.
Job Details:
01/05/2024
Found unit not agitating or spinning. The motor is locked up and needs to be replaced along with control. Add to cancellation list if possible. Customer rescheduled for 1-12-24 pmPart#W11222082Part#W11411581; ordrng 1 W11222082 (Motor) and 1 W11411581 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Fort Mill, South Carolina 29715
Jeff L.
Job Details:
01/05/2024
Arrived at customers home and they have no drum at home. It was at North Carolina office and was dented I will have to reorder another one to try and get this dryer done. At this point we have made 4 trips out and havent made the repair due to defective parts. Customer is going to call whirlpool and see about getting unit switched out due to the inability to get a good drum. I ask customer to call out office if unit gets switched out.(PLEASE DROP SHIP DRUM TO CUSTOMER ADDRESS); ordrng 1 W10541657 (Drum)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTWW/AA
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
01/05/2024
Leaking water into ff crisper drawers balls of ice coming through ff evaporator not cooling good in ff section quoted
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHGXMB10
Near Charlotte, North Carolina 28213
Robert A.
Job Details:
01/05/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
01/05/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
01/05/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Sharon, Massachusetts 02067
Aimee
Job Details:
01/05/2024
Found damper not opening pulled the spring out of to keep cool in fridge .; ordrng 1 WPW10594330 (Damper control)
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRS571CIHZ04
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
01/05/2024
Found the harness at the bottom of the freezer door broken on the red wire needs new door freezer; ordrng 1 W11561286 (Freezer door)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near York, South Carolina 29745
Mitch H.
Job Details:
01/05/2024
"Tested and ran diagnostics. Only stored error was off balance code. Ran control calibration, automatic test cycle and manual tests for agitate and spin. All completed properly. Washer operating as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/05/2024
"Checked and found water dripping from vent opening at top of door. Customer also showed video of small puddle on floor from vent. Ran diagnostics, no stored error codes. Ordering vent. Checked part availability and scheduled return visit for 1/9 AM; ordrng 1 W11649995 (Vent)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/05/2024
"Checked and tested, found washer operating properly, no errors or issues. Had customer show me how she started washer. Found that she was not aware of how the start sequence works. Instructed and educated her on correctly starting washer. I&I now fulfilled."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
01/05/2024
"Removed and replaced valve assembly. Reassembled, tested, valve now operating properly. Checked and ensured all other functions working correctly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Tolland, Connecticut 06084
Amanda R.
Job Details:
01/05/2024
Replaced wire harness turned ice maker on
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
01/05/2024
Replaced freezer led per customer left leds
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ4
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
01/05/2024
"Checked and inspected range. All insulation appears intact and properly located. Heated oven to 350, vent area hot but this is normal. Increased temp to 450, panel does get warm. Customer says they cooked in oven and after 2 hours console was too hot to touch. Called tech line spoke to Andrew SR# 7738174143, no service pointers or history of this issue reported. He said I could possibly add additional insulation that might reduce problem. Offered this option to customer, they declined and said they would try oven again and if issue returns they would talk with Lowes about replacing range."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
01/05/2024
Complaint washing machine making an abnormal noise that it has never made before. I performed diagnostic cycle could not duplicate any abnormal noises checked. Error code only code is F0E7 unit needs to be repaired to Wi-Fi so it can update operating system. I cannot duplicate or find any issues as of right now with washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
01/05/2024
"Complaint freezer door is sticking out more at the top than it is at the bottom. Bottom doors are flush at the bottom together. I found customer had a door shipped directly to them from unknown source originally wanted me to install door, but changed mind as it will more than likely not fix their cosmetics issue that they are having, also they would be required to wait 24 hours before they could open freezer door to allow gasket to re-Neil of new freezer door. Also by installing new freezer door, it could make issue worse or cause other issues to occur. No issues. Found other than cosmetics issues today. No cooling issues either unit has been making ice just fine no frosting. I did find water pressure was extremely slow due to a pinched waterline behind fridge adjusted waterline and fridge. No additional issues found."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Clover, South Carolina 29710
Mitch H.
Job Details:
01/05/2024
"Confirmed purchase date and took picture of receipt. Still in first year warranty. Tested and found dishwasher filling properly but motor not starting. Ran diagnostics, found F4E3 motor failure error. Need pump/motor. Part on order but not yet arrived. Will install on return visit.; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
01/05/2024
"Cx complaint that the unit is not washing the dishes. I inspected the unit to confirm the complaint. I found error codes: f4e3 f7e1. I cleared the code and tested the unit for the cx. All components passed with no issues, the unit filled, washed and drain with no problems. The cx said he experience issues for a few days before I arrived. I attempted to run a normal cycle, the unit filled with water but there was no wash action. I tried the same with a 1 hr wash, . The unit needs a new control board to resolve the issues. I quoted the cx for the repair, he want to fix the unit. I collected the payment in full by CC.; ordrng 1 W11305308 (Control board)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
01/05/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
01/05/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER.
Model WTW5105HW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
01/05/2024
"Retuned to install parts ordered. Installed new cam, belt, actuator cap, and gearcase. Reassembled unit and ran calibration to control from new parts. Ran agitate and spin cycles, verified proper operation. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR 1 W11239857 BELT , and 1 W11395618 CAPACITOR/INTER COIL"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Winsted, Connecticut 06098
Mike K.
Job Details:
01/05/2024
"Cs says has been getting error codes, making loud noises, ran test cycle and wash motor not running, cancelled and drained fine.F7e1, fae2,f9e1, wash motor failure, vent error, long drain. Cleared history.Drain and vent worked in testing.Quoted for sump assy/labor, denied. Collected for service call"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Avon, Connecticut 06001
Mike K.
Job Details:
01/05/2024
"Ice bin will not come out, cs believes there is a large chunk of ice in bin, nothing visible on arrival, but bin will not budge, sent a fill steamer full of steam up bin chute.Was able to remove ice bin, ice had formed under bin and jammed it in. Source was a frozen fill cup on icemaker, cleared fill cup and fill tube. Cleared all ice build up and icemaker not advancing when jumped, could be too warm and allowed to run several minutes and same. Replaced icemaker, advanced and filled and no leaks found.In issue reoccurs preorder valve assembly; dspstn on spec-tagged invntry: 1 W10882923 ICE MAKER"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bristol, Connecticut 06010
Mike K.
Job Details:
01/05/2024
"Unit under 1yr wp warranty per service bench.No errors in history. Went through self test gave f7e3, basket engaged during wash. Turning agitator basket turning with it, went below and shaft not turning when , then broke free and turning, agitator moving separately from basket. Was seized. Ran test cycle again and same error, actuator not switching gears, replaced actuator and completed test, but loud in agitate and spin, bad bearing.Ordering gear case assembly, agitator 2x timeNew actuator installed in unit.Office to contact when parts come up n to schedule 2x time return ; ordrng 1 W11449840 (Gear case assy) and 1 W11510461 (Washplate) and 1 W10752187 (Screw), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
01/05/2024
"Complaint dishwasher is leaking from the vent and leaking from the right side of the door as well. I found deflector is not in alignment. Customer stated she has never seen steam coming from vent area but when they open the door water pours out. Ordering vent, Enser, deflector and door gasket, Im going to attempt to level the dishwasher out upon return visit. Cabinetry countertops are lower than normal may be unable to level properly. ; ordrng 1 W11483553 (Gasket) and 1 W11649995 (Vent) and 1 W11412300 (Dispenser) and 1 W11545290 (Deflector)"
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
01/05/2024
Complaint display turned off would not show anything unplugged and unit started working again I could not duplicate customer complaint all elements are working fine all touch ui functions are working fine no error codes in fault history called whirlpool file number. 7738176518 customer stated he had mice jumping out of vents around oven and all over. Before departure. Could have been cause
We serviced a
SPEED QUEEN DRYER
Model LDG30RGS113TW01
Near Franklin, Massachusetts 02038
Aimee
Job Details:
01/05/2024
"Found needs bearing over burner tube, and pullyBelt is goodCwa when speaks to building manager"
We serviced a
LG WASHER
Model WM3400CW
Near Millis, Massachusetts 02054
Aimee
Job Details:
01/05/2024
"Cust cleaned the pump and didnt fully tighten.Found the drain pump clean out not tight, small drips.Gave cust estimate for drain pumpAlso advised a drain pan on second floorCwa if wants pump"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Farmington, Connecticut 06032
Mike K.
Job Details:
01/05/2024
"F8e1 error in history, cleared.Ran diagnostic cycle and found low flow in cold, verified in manual test. Found filter screen clogged on cold water valve, removed and cleaned, tested again and flow now matching hot."
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/05/2024
"Retuned to install new bake, convect , and thermostat. Installed parts and ran bake 200 in both ovens had avg temp of 205? and 208? verified proper temperature and operation."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/05/2024
Customer complained unit wont start. Upon arrival found unit timer knob was broken and unit want in position to run. Ordering new timer knob and timer. Informed customer office will call when parts come in. ; ordrng 1 W11708423 (Knob) and 1 W11685947 (Timer)
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/05/2024
"Replaced parts ordered. Installed new microwave control board. Still getting f6e8 error and display was on, as getting 14dc to Ui, couldnt find issue called techline, when coming back in found Ui wasnt coming on now and 20aFuse was blown replaced fuse and Ui now not working and fuse is good. and Sr7738173834 ordering new Ui and harnesss.informed customer that office will call when parts come in. ; ordrng 1 W11598165 (Ui console) and 1 W11033422 (Harness) and 1 W11555167 (Harness) and 1 W11578580 (Harness jumper) and 1 W11539494 (Harnes inverter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT371SZBB01
Near Waterbury, Connecticut 06708
Jeremy B.
Job Details:
01/05/2024
Both sections not cooling. Found hood frost pattern but evap fan not running. Replaced and tested all checks ok. ; used 1 WP2315539 (EVAP MOTOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Chicopee, Massachusetts 01020
Roger R.
Job Details:
01/05/2024
Found broken belt. Quoted 29.99 for belt and 199 labor rate. Customer stated that they thought it was covered under warranty and have no form of payment. According to service bench purchase date puts it out of warranty period. No work performed no parts used.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Chicopee, Massachusetts 01020
Roger R.
Job Details:
01/05/2024
"Found unit leaking from the right side door seal. Replaced and retested, all ok. ; used 1 W11483553 (GASKET) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/05/2024
"Retuned to replace motor and fan wheel, ran unit after installation, verified proper operation. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Cheshire, Connecticut 06410
Jeremy B.
Job Details:
01/05/2024
"Installed new evaporator pulled a vacuum then recharged with 50g of r600a please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11504419 COUPLING 8/7 AL-AL 1 W11504449 COUPLER NR AL 4/2 CAP-EVA , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cheshire, Connecticut 06410
Jeremy B.
Job Details:
01/05/2024
Found heavy ice build up on freezer evap. Thawed ice and found loose brown wire at heater secured and all checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Berlin, Connecticut 06037
Jeremy B.
Job Details:
01/05/2024
Dryer taking too long to dry. Found vent clogged. Customer must clean vent. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Berlin, Connecticut 06037
Jeremy B.
Job Details:
01/05/2024
Upgraded heater and ran self test al checks ok. ; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
WHIRLPOOL RANGE
Model WOD93EC0AS
Near Wethersfield, Connecticut 06109
Mike K.
Job Details:
01/05/2024
"Cannot find a mod/serial tag.Complaint of grease inside door glass. Explained not covered under contract, what it would cost to have us clean and how they could attempt themselves.Also they received a lock error message last time used.F5e1 error in history, lock error. Went into test mode and operated lock multiple times and working fine.Cleared history. If reoccurs preorder appliance manager per tech sheet with lock testing ok, but unit operating properly now."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Springfield, Massachusetts 01109
Roger R.
Job Details:
01/05/2024
Unit giving poor spin performance. Checked found no error codes. Found basket not centered on transmission shaft. Removed spanner nut and recentered basket and reinstalled properly. Unit spinning ok now
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/05/2024
"Inspected and found broken actuator and broken lid lock strike, replaced both parts and cycled,tested fine.; used 1 W11457841 (STRIKE), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near West Hartford, Connecticut 06107
Gary V.
Job Details:
01/05/2024
"Inspected and found slight variation in temps, so I lowered temps in both compartments, also found in diagnostics that ice box fan not running, will order and return. Paid for part, no other charges per Bk.; ordrng 1 W10846539 (Ice box fan)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
01/05/2024
"Customer complained unit not working, found belt broken, replaced belt from ts. Ran unit through diagnostics all functions working. Verified proper operation. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/05/2024
"Installed new door and it is warped, not aligned to cabinet. Need to order another door and she will call when part arrives.; ordrng 1 W11023679 (Ff door white)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/05/2024
"Inspected and found terminal came loose at temp selector switch, tightened and tested fine now."
We serviced a
WHIRLPOOL DRYER
Model MGD6230HW1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
01/05/2024
"Installed new ui and harness and acu, cycled and tested fine."