Service History 424

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 04/04/2024

"Installed new parts and ran unit threw a wash and test cycle, checked all operations and unit is now functioning to proper specs"

We serviced a

GE DISHWASHER

Model GDT655SMJ5ES

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 04/04/2024

"Installed new latch and ran machine threw a cycle, found door now holding closed and working to specs"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 04/04/2024

Tested unit and ran dryer found dryer would not tumble removed top and found belt fallen off causing drum to not turn. Removed belt and rollers replaced with new repair kit lubed All rollers and idler ran machine thew cycle and all functions now working to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 04/04/2024

"Tested unit and found both sections not cooling and warm checked frost pattern and found unit not building any frost, once plugged in compressor would kick off on an overload and would keep trying to restart. Compressor locked up and needs to be replaced, will order new compressor kit, couplings and proses stub. Parts tentative p/a ; ordrng 1 W11358352 (Compressor kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Proses stub)"

We serviced a

WHIRLPOOL DISHWASHER

Model DUL200PKT1

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 04/04/2024

"Checked over unit and found machine not powering up, removed lower kick panel and checked power coming into unit wile checking power found black wire connections arcing and wire nut melted found unit had not been connected correctly causing it to loose power. Fixed wire nut and unit is now powering up properly. Ran a wash and drain cycle all functionings now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JS42PPDUDE01

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 04/04/2024

Tested unit upon arrival per customer everything in refrigerator compartment is over freezing remove all thermistor to check resistance reading against cold water temperature at 32 degrees and found freezer cabinet thermistor wire connectors broken and Hanging on by a thread which would cause the over freezing and freezer not reading temperature properly which will cause unit to ran longer then normal and over producing cold air and cause freezing temperatures. remove and install new thermistor and user interface now show correct temperature. Unit now operating as design ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Simsbury, Connecticut 06070

Ruben C.

Job Details: 04/04/2024

Checked unit found sump motor is not pumping water ordering new pump cust has to have unit pulled out unit is in a ditch and counter was put in after unit dropped in setting up for two times; ordrng 1 W11416363 (Sump motor)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Hartford, Connecticut 06106

Ruben C.

Job Details: 04/04/2024

Checked unit does have proper voltage to terminal block cust must remedy this; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Hartford, Connecticut 06106

Ruben C.

Job Details: 04/04/2024

Checked unit found ice maker not advancing using test button ordering ice maker ; dspstn on spec-tagged invntry: 1 W11284458 ICE MAKER

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 04/04/2024

"Complaint of not washing well, getting stains on clothes. No errors in history, ran self test fine. Unit is leaking oil from gear case. Attempted to remove agitator and would not come out, seized. Quoted for gear case assy, agitator and screwand 2 time labor. Denied. Collected for service call."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Suffield, Connecticut 06078

Mike K.

Job Details: 04/04/2024

"Unit is under 1yr wp warranty per service bench. Unit stopping mid cycle and not draining, not responding. Cs tried a bunch of things saw online and it did reset, then stopped in cycle again.F2e2 error in history, u/I disconnected. Unit does start a drain/spin cycle, basket turns, but pump not running. Tried normal cycle, press start and goes through light progression, but does not stop. Cannot get to do test cycle in diagnostics. No breaks in drain electric lines found.Disconnected/reconnected u/i and started normal cycle next attempt. Basket turning to sense and filling. Then nothing.Found no connectivity on blue line from control to drain pump. Ordering harness for broken line to pump and controls for f2e2 error in history.; ordrng 1 W11513246 (Control) and 1 W11481116 (U/i) and 1 W11643701 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Enfield, Connecticut 06082

Mike K.

Job Details: 04/04/2024

"Unit is under 1yr wp warranty per service bench. A clicking noise when agitating, the sound when changing direction. From video sound is not abnormal in my experience. No errors in history. Ran diagnostic cycle and completed fine. Inspected lower unit and slider operating fine, no grinding and stator is secure. Basket is tight as well with very little play, suspension is good. Everything physically checks fine and electronically performs all tasks.At this time no problem is found with unit. Advised cs that in our experience the noises can change as things break in, but everything seen / heard is within normal operation sounds for this unit.Cs disagrees and I explained it as noise as unit breaks in. Was informed previously that it wasnt normal and gear case was replaced, having same thing again. Offered to call techline and document with whirlpool, cs said they would talk with who they purchased from."

We serviced a

FRIGIDAIRE DISHWASHER

Model fgid2466qf5a

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 04/04/2024

"Pulled dishwasher out. Removed and replaced drain pump. Tested dishwasher while still out. Started cycle, allowed to fill and begin cycle, canceled cycle, dishwasher now drains properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 04/04/2024

"Customer complained unit wont always start, found found Ui not always receiving errors. Ordering Ui control board. Also ordering belt due to belt noise. Schedule return call for 4-10-24 pm. ; ordrng 1 W11481116 (Control) and 1 W11239857 (Belt)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 04/04/2024

I replaced all previously ordered parts. I found main harness was the cause of all issues broken drain pump harness replaced harness everything now working properly water all draining out properly placed unit and a normal wash cycle. Customer load little laundry in her washing machine ran a load of laundry through with no further issues. ; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW2

Near Kershaw, South Carolina 29067

Jonathan J.

Job Details: 04/04/2024

Complaint dishwasher keeps turning off in first 3 to 10 mins of starting a cycle sometimes it will start right up other times it will take hrs before it will start again. I found molex connector attaching to main control had loose terminal I secured terminal tightened connection and plugged in molex all the way I also found power cord is barely plugged in tub is preventing cord from plugging in receptical in wrong location preventing proper install and preventing proper power connection. Cannot remove dishwasher as it is wedged in cabinet due to improper install. No additional issues found with dishwasher after running dishwasher on extension cord. ; ordrng 1 W11637581 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Charlotte, North Carolina 28277

Mitch H.

Job Details: 04/04/2024

"Customer says washer has drip from bottom of door and washer is not draining. Checked and found door bellows leaking. Removed washer front, checked drain pump. Found childs sock and other items in drain pump screens. Cleaned drain pump and replaced door bellows. Reassembled, tested, washer now draining properly and no leaks.; used 1 W11314648 (Bellows) from stock"

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW6500MBK0

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 04/04/2024

"Called customer because office contacted me after Saying unit was classified as field scrap under entitlements. Tried to collect from, customer he said he bought it new in box from Lowes so hes going to call them to complain. Couldnt collect fee. ; used 1 W11457841 (STRIKE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QMX01

Near West Hartford, Connecticut 06107

Jeremy B.

Job Details: 04/04/2024

Control board keeps powering on and off and UI keeps powering off. Needs new control board kit. Quoted customer. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB01

Near Newington, Connecticut 06111

Ruben C.

Job Details: 04/04/2024

Checked unit found diffuser sticking replaced diffuser tested operation normal ; used 1 W11164593 (Diffuser) from stock

We serviced a

KITCHENAID RANGE

Model KFEG500EWH3

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 04/04/2024

Replaced handle trim tested operation normal

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 04/04/2024

"Tested and confirmed issue. Actuator not engaging cam fully. Removed and replaced cam, actuator and belt. Reassembled, ran control calibration and diagnostic test cycle. All operating properly.; used 1 W11239857 (Belt), 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 04/04/2024

"Cx complaint that the unit is not washing or drying the dishes. I inspected the unit to confirm the complaint. I found an error code: f7e1. I cleared the code and ran a service cycle, all components passed with no issues. The heater activated fine up to 250 degrees, I demonstrated it again for the c to see. I explained the drying potential with a plastic tub. The unit is working as designed. I collected the service call fee by CC."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS2

Near Davidson, North Carolina 28036

Robert A.

Job Details: 04/04/2024

"Cx complaint that the units control panel is not fully functional. I inspected the unit to confirm the complaint. I found the normal button does not work. The UI panel needs to be replaced to resolve the issue. Im ordering the parts for the return visit. I left the part with the cx. I scheduled the appt for next Monday 4/8.; ordrng 1 W11622500 (UI console), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW1

Near Mooresville, North Carolina 28115

Robert A.

Job Details: 04/04/2024

Cx complaint that the unit is leaking water during cycles. I inspected the unit to confirm the complaint. I found the bellow has a tear and need to be replaced. I replaced the bellow with one from TS and tested the unit for the cx. The unit is working as designed. I collected the payment in full by CC.

We serviced a

JENN-AIR MICROWAVE

Model JMC2430IL03

Near Davidson, North Carolina 28036

Robert A.

Job Details: 04/04/2024

Cx complaint that the unit is not working. I inspected the unit to confirm the complaint. Im found an error code: f2e1. I replaced the UI console and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 04/04/2024

"Customer complained unit not washing. Found overload error code. Ran service diagnostic, all functions working. Ran quick wash . Unit filled and started washing. Verified proper operation. Informed about loading procedures. Had to get her son to translate. She understood and said she was probably overloading unit."

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 04/04/2024

"Customer complained unit wont start, door switch and thermal fuse good, found control not starting motor. And found motor winding damaged. Ordering control and motor. Scheduled return call for 4-10-24am. ; ordrng 1 W11618917 (Control) and 1 W11549461 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL1

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 04/04/2024

Customer complained unit stopped Drainnig mid cycle. Pump bad. Replaced pump. Water now draining. Didnt find any debris or obstruction in pump. ; used 1 W11412291 (DRAIN PUMP) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 04/04/2024

"Customer called and said she found a screw. Screw had fallen out of my bag, and/ or I had replaced screw with one from my bag to replace this screw.mall screws this size are already properly installed."

We serviced a

WHIRLPOOL REFRIGERATOR SID

Model ED2KHAXVT01

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 04/04/2024

"Tested unit and found fridge section and freezer section temps warm and when customer unplugged unit it started cooling then froze everything, checked thermostat and tapped on it unit came right on and started operating once tapped it again it would die, thermostat is faulty and needs to be replaced. will order and return ; ordrng 1 WP2315562 (thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Killingly, Connecticut 06241

Amanda R.

Job Details: 04/04/2024

Unit not cooling low side in 20 inch vacuum compressor pulling .3 amps it wouldnt equalize because high side restricted put 160psi of nitrogen in with shredder valve off of filter dryer could feel very lightly nitrogen trying to come through couldnt duplicate oil sr 7738817253

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Webster, Massachusetts 01570

Amanda R.

Job Details: 04/04/2024

Customer needs to send receipt with model price and date unit lost complete cooling plugged in today compressor did start

We serviced a

SAMSUNG DRYER

Model DV45K6500EV/A3

Near Colchester, Connecticut 06415

Jeremy B.

Job Details: 04/03/2024

"Found roller wheels and idler pulley worn causing a noise. Replaced and tested all checks ok. Customers must clean vent. ; used 2 DC97-16782A (DRUM SUPPORT), and 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 04/03/2024

Replaced all 4 shocks and ran quick wash cycle fine. Had not made noise since moving harness last visit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Somers, Connecticut 06071

Gary V.

Job Details: 04/03/2024

"Installed new freezer door and coupler connector, and tested fine.; used 1 WP4373559 (FITTING 5/16-1/4) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Hadley, Massachusetts 01035

Chris B.

Job Details: 04/03/2024

Complaint that the unit is not washing properly. Found bad wash pump. Replaced part with TS W11665769. No leaks detected. ; used 1 W11665769 (MOTOR/SUMP) from stock

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 04/03/2024

"Complaint that the unit is not cycling through correctly. Customer mentioned that the unit is still under warranty but does not have the purchase receipt with model # proof, only price of purchase and delivery date. Customer call the store for proof of purchase. Unit still under warranty. Will order parts for a return visit.; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL DRYER

Model CED9150GW3 .) O

Near Hebron, Connecticut 06231

Jeremy B.

Job Details: 04/03/2024

Dryer will start then shut off and will not start again. Tested and found no power going to the motor from control. Will order new controls ; ordrng 1 W11106049 (Control) and 1 WPW10166305 (Control)

We serviced a

WHIRLPOOL RANGE

Model WEG745HOLZ

Near Marlborough, Connecticut 06447

Jeremy B.

Job Details: 04/03/2024

Customers complaint is oven smoking. Tested and found oven was smoking due to first time use.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near East Hartford, Connecticut 06118

Jeremy B.

Job Details: 04/03/2024

Water leaking from drain hose. Hose rubbing against be all causing a hole.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near East Hartford, Connecticut 06118

Jeremy B.

Job Details: 04/03/2024

Bail arm fell off causing ice to fall behind bin and door not to shut. Freezer overloaded. Reattached Bali arm and removed ice all checks ok.!; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near West Hartford, Connecticut 06119

Chuck M.

Job Details: 04/03/2024

Customer complaint is that dryer was not heating and timer is not advancing. Checked voltage and it checked ok. Found knob is cracked causing setting selection not to happen. Ordered timer and knob. ; ordrng 1 W11685947 (Timer) and 1 W11708423 (Knob) and 1 WP688805 (clip)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 04/03/2024

Checked unit ran diagnostics found unit is leaking from drain hose drain hose is not original cust has to replace hose

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brockton, Massachusetts 02301

Aimee

Job Details: 04/03/2024

"Error codes f0E2. To much soapNeeds new suspension rods and belt; ordrng 1 W10780045 (Suspension rods) and 1 WPW10006384 (Belt), dspstn on spec-tagged invntry: 1 WP9758079 IGNITOR,SPARK CERAMIC"

We serviced a

KITCHENAID VENTHOODS

Model KVWB406DSS4

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 04/03/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Simsbury, Connecticut 06089

Ruben C.

Job Details: 04/03/2024

Checked unit found agitator came off gearcase threads not holding agitator well also found inner basket has severe wobble ordering gearcase inner basket hub and spanner nut; ordrng 1 W11454741 (Gearcase) and 1 WP21366 (Nut spanner) and 1 W10554251 (Inner basket) and 1 WP389140 (Hub)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Simsbury, Connecticut 06070

Chuck M.

Job Details: 04/03/2024

"Customer complaint is that washer makes a grinding noise. Confirmed and found drive pulley is loose. Replaced drive pulley and cam. Drive pulley shaft is stripped and nut does not tighten. Ordered gear case. ; ordrng 1 W11449840 (Gear Case) and 2 ExtraTimeSlots (Extra Time Slots)s, used 1 W10721967 (CAM KIT) from stock"

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US 01

Near Brockton, Massachusetts 02301

Aimee

Job Details: 04/03/2024

"Tested spin with wet queen quilt and spun.Was wobbling. Needed to be leveled right foot off causing to knock, Re spun sounded betterI also check the counter weights and bolts and tub All"

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ0

Near Milford, Massachusetts 01757

Aimee

Job Details: 04/03/2024

"Service company was in to repair an over temp issue.They left the solid blue off on the broiler, put back on and Tested glowing red all working"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW3

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 04/03/2024

"I replaced receptacle for front left element found upon arrival element on hot light on upon arrival after replacing receptacle, cockroaches started showing themselves had no clue that unit was infested with cockroaches. Found two other terminal blocks are also melted. Unit will need a wiring harness and switches to fix cannot service unit due to cockroach infestation. ; dspstn on spec-tagged invntry: 1 330031 RECEPTICLE (USE OLD BRACK"

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS8

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 04/03/2024

The wave guide in ceiling of cavity has hole in it unit runs but not heating no abnormal noises quoted for magnetron and wave guide ; dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Vernon, Connecticut 06066

Amanda R.

Job Details: 04/03/2024

Fills and drains motor not running getting power out of control needs sump assembly ; schdld next appmnt for 4/15 MON AM

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Simsbury, Connecticut 06081

Chuck M.

Job Details: 04/03/2024

Customer complaint is that dryer was making a rattling noise. Found blower wheel broken. Replaced blower wheel and tested. Showed customer it works. ; used 1 WP697772 (BLOWER WHEEL) from stock

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS05

Near Unionville, North Carolina 28110

Jonathan J.

Job Details: 04/03/2024

Complaint center burner keeps going out between low and medium flame. I found valve is defective and ordering new valve and burner flame spreader. ; ordrng 1 W11246817 (Valve) and 1 W10811599 (Flame spreader)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 04/03/2024

Complaint dryer making a loud buzzing noise whenever it started. I found drop washing machine sent booster crystals had melted into a giant conglomerate like wax and has clogged up the entire blower fan assembly I cleaned out set booster crystals tested operations. Dryer is heating properly. No additional issues found with dryer at this time. No additional abnormal noises heard either.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 04/03/2024

Complaint dent in the microwave door. I replaced door assembly inspected operation. No additional issues found. No issues with heating reported by customer

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Stallings, North Carolina 28104

Jonathan J.

Job Details: 04/03/2024

Complaint had a tenant just move out wanted oven inspected. Found no issues with oven at this time oven is preheating just fine with no issues. All operations are working Normally. microwave is working properly heated 2 cups of water to a boil in two minutes Cannot find any problems with unit at this time.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS5

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 04/03/2024

Complaint oven is not maintaining temperature will set temperature to 350? and have something baking in it and then after 15 minutes of baking oven will be at around 200? inside. Still continue to get colder. I found lower drawer was being used as storage causing spark igniter to click onto pans underneath oven preventing oven from heating properly. Ive checked oven temperatures. Oven temperatures are normal. Oven is now heating properly after removing pans from warming drawer. No additional issues found with oven today

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 04/03/2024

Replaced all previously ordered parts left parts customer tested operations no additional issue found. Everything working fine. And quietly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 04/03/2024

"Unit is under wp warranty per service bench. Also took photo of receipt.Complaint of noise, had video. Sounded like damper motor. Put unit into. Test mode and verified damper was source of noise. Replaced damper and new part running smoothly.; used 1 WPW10594330 (DAMPER CNTRL) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF0

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 04/03/2024

"Unit is getting water to icemaker, but not dispensing. Valve is humming, disconnected at bottom of door and water working fine there. Frozen fill line in the door. Called and let landlord know, no answer so left message. Attempted to clear line, 2 full steamer full of steam and still clogged over half warming interior of door and rest trying to blast through fill line. One last steamer full and line cleared. If happens in future can try warming interior with hot wash cloth, hair dryer or turning unit off, but is operational again at this time.No answer with landlord, added 70 labor payment to credit card on file"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL2

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 04/03/2024

Replaced broken retainer. Tests fine

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near East Hartford, Connecticut 06108

Chuck M.

Job Details: 04/03/2024

Customer complaint is that washer does not start cycle. Customer says washer works intermittently. F5e4 lid not opened between cycles. Inspected and found lid latch broken. Latch is apart of lid. Ordered lid and lock. P&A. ; rqstng P&A on 1 W11513252 (Lid) and 1 W11513248 (Lid Lock)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS1

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 04/03/2024

"Replaced tub assy, transferring all parts over from original. Moved mod/ser tag to the back of kick plate. Replaced insert, wheel and panel. Ran in normal cycle through fill and into wash. No leaks found. Cancelled and drained fine."

We serviced a

AMANA RANGE

Model ACR4303MMS0

Near Springfield, Massachusetts 01105

Mike K.

Job Details: 04/03/2024

"Replaced control, tested bake and broil with both verified operating."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS1

Near Milford, Massachusetts 01757

Aimee

Job Details: 04/03/2024

"Found freeer block of ice and hitting the fan, steamed out Needs fan kit. Also a fridge gasket right; ordrng 1 W11249952 (Evap kit) and 1 W10846057 (Gray gasket)"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 04/03/2024

Complaint that the unit has a fan noise that stays on when cycle finishes. Found unit clogged with debris and full of water in the boot. Removed debris and ran two diagnostic cycles and a quick wash cycle. Found no noises with the washer and the only normal noise is the drain pump to empty out the wash. Unit running normal. ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP and 1 W11565030 LATCH

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHz0

Near Franklin, Massachusetts 02038

Aimee

Job Details: 04/03/2024

Cleaned filterUsed clear door found small crack upper spray arm And lower.; ordrng 1 WPW10498900 (Upper spray arm) and 1 W10837249 (Lower spray arm)

We serviced a

GE REFRIGERATOR

Model GNE25JSKGFSS

Near Franklin, Massachusetts 02038

Aimee

Job Details: 04/03/2024

"There was lite frost fluffy on evap nothing thick and ice brushed off with hand, I replaced the fan sounded so much better.Cust has fridge over packed advised to not block the vents and restrict air flow."

We serviced a

LG REFRIGERATOR

Model LMXS28626S/04

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 04/03/2024

"Customer has three new filter, 2 different brands and will not twist in. When water is turned on it sprays from filter head. Tried customers filter and verified will not screw in, one is a Lg brand.Per parts list correct filter is lt1000p, she has exact from lg and others are cross overs. With none working they will need a new filter head.; ordrng 1 AKN72949003 (Filter head)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Monson, Massachusetts 01057

Chris B.

Job Details: 04/03/2024

Complaint that the unit is leaking water from the back behind the IM. Will order parts for a return visit. Call office to verify that part thats not visible to know which part number will need to return. Randy will look into it and add to the ticket. Please follow up with the right part before rescheduling with customer. ; ordrng 1 W11645360 (Water Chute)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 04/03/2024

"Tested unit and found customer having issue with fridge making noise wile it would run, went threw machine and checked for any noise and vibration found everything operating normally, ran diagnostics and checked compressor noises found operating properly. Gave customer Ed on noise of unit and what noises it will make advised all are normal. Checked ice maker and reset due to hung up on ice cube, cycled and all functions now working to factory specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 04/03/2024

Checked over unit and found right side door gasket ripped and hanging off causing air to get into fridge section and unit to not cool properly. Replaced door gasket and heated to seal properly checked over all other operations and unit is now cooling and working to proper specs ; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY

We serviced a

WHIRLPOOL OVEN

Model KFID500ESS02

Near Berlin, Connecticut 06037

Jimmy R.

Job Details: 04/03/2024

Install new control and over sensor heated both ovens to temperature. All operations are working properly advise customer bulb is not covered

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HV06

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 04/03/2024

"Checked over microwave and found lower light would not turn off until removing the light, checked voltage and found 120v going to light all the time causing it to not shut off cntrl relay for light stuck on cntrl needs to be replaced will order and return ; ordrng 1 W11545876 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS0

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 04/03/2024

Installed parts listed and tested fine.; dspstn on spec-tagged invntry: 1 W10893947 CONTROL PANEL

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 04/03/2024

"Inspected and found wash pump getting voltage but not pumping, and main acu not sending voltage for dispenser, will submit estimate and call.; rqstng P&A on 1 W11460945 (Wash pump assy) and 1 W11506011 (Main acu)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 04/03/2024

"Inspected and found multiple problems gearcase leaking oil, motor seized, Clutch and slider worn out and wash plate broken, will submit estimate and call.; rqstng P&A on 1 W10902814 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator), ordrng 1 W10734521 (Slider), rqstng P&A on 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10752189 (Motor bolt)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Brimfield, Massachusetts 01010

Chris B.

Job Details: 04/03/2024

Replaced all parts and dispenser running normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Manchester, Connecticut 06040

Amanda R.

Job Details: 04/03/2024

Ice maker tray broken missing plastic pieces leaking water when filling into ice bin replaced ice maker and set freezer temp at zero ; used 1 W10873791 (ICE MAKER) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Franklin, Massachusetts 02038

Aimee

Job Details: 04/03/2024

"Found the bolt to motor off and noise coming from slider , I replaced and tested also need new suspension rodsTo much bounce in tub; ordrng 1 W11400156 (Suspension), used 1 W10734521 (Slider) from stock, states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS0

Near Plainville, Massachusetts 02762

Aimee

Job Details: 04/03/2024

Installed new ice maker complete

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 04/03/2024

"Checked and found lid strike broken. Removed and replaced strike from t/s. Tested washer, all operating properly.; used 1 W11457841 (Strike) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 04/03/2024

"I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP , used 1 W11537778 (HEATER W/NUTS) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS4

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 04/03/2024

"Cx complaint that the units 2 burners are not cycling correctly. I inspected the unit to confirm the complaint. I found the LF and RR switches and knobs need to be replaced. Im ordering the parts for the return visit. I left the parts with the cx.; ordrng 1 WP3149404 (RR switch) and 1 WPW10434452 (LF switch) and 2 W11158168 (Knobs)s, dspstn on spec-tagged invntry: 1 WP3149400 INFINITE SWITCH"

We serviced a

KITCHENAID OVEN

Model KOCE507ESS22

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 04/03/2024

"I attempted to install the ordered parts. However the unit would not come out of the cabinet hole without damaging the cabinet. I did not install the parts, the cx needs to make the unit accessible. I left the parts with the cx.; O-emld tckt"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 04/03/2024

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Mooresville, North Carolina 28115

Robert A.

Job Details: 04/03/2024

"Cx complaint that the unit does not complete cycles. I inspected the 7nit to confirm the complaint. I found an error code: f9e1. I ran a service cycle, all components passed with no issues. The cx says the unit seems to work fine but the drain pump just continues to run until it is manually stopped. The unit needs a new drain pump and control board to resolve the issue. Im ordering the parts for the return visit. Cx needs an AM appt.; ordrng 1 W11626074 (Control board) and 1 W11399437 (Drain pump)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28208

Mitch H.

Job Details: 04/03/2024

Checked and found that door switch is good. Tested and confirmed correct incoming voltage. Found start switch not working. Ordering switch and timer. Checked part availability and scheduled return for 4/5 AM ; ordrng 1 WPW10117655 (Switch) and 1 WPW10185982 (Timer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 04/03/2024

"Customer complained of f8e4 error. Ran unit with front panel off, no leaks found from any hoses. Unit was leaning forward a bit due to floor being damaged from something other than unit. Raised legs on front to level. Ran unit for 35 min with no leaks. Water inside wasnt causing waves from issues with arms or anything. Informed customer of possible suds issue, Informed her to run clean cycle with afresh. Also informed customer not to open and close door quickly. Water was coming from overfill hoses more than likely, no sign of water leaking from front area. No water damage under it also. Informed customer unit working as designed. Clean unit and make sure to arrange dishes properly incase loading issue could have caused water to splash ever edge also."

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW6500MBK0

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 04/03/2024

"Customer complained unit strike broken, confirmed complaint. Replaced strike from pre id ts. Verified proper operation with service mode. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 04/03/2024

"Customer complained of no drain and f9e1 error. Confirmed complaint foudn bottom of pump broken off and harness to drain pump broken. Replaced harness and drain pump from ts. Verified proper operation after install. ; used 1 W11643701 (HARNESS LOWER), and 1 W11399437 (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 04/03/2024

Customer complained of f2e1 error. Also said they had a strong gas smell. Found f2e1 error. Couldnt test unit because of control board error. Will check unit for issues with lighting when returning. Smell only happens when oven is in use . Could just be from bad control. But will fully test when returning. Ordering control board. Informed customer office will call when part comes in. ; ordrng 1 W11620481 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Killingly, Connecticut 06241

Amanda R.

Job Details: 04/03/2024

replaced compressor very strong acidic odor burnt out system oil coming out of connections Sr 7738817253 equalization pressure pressures amperage 1 is good pictures of oil nitrogen sweep ; schdld next appmnt for 4/4 THU PM

We serviced a

JENN-AIR VENTHOODS

Model JXW9036HP4

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 04/03/2024

Customer complained light not working. Found left light not coming on. Found wire ripped out of socket assembly. Needs light socket assembly. Ordering socket. Informed customer office will call when part comes in. ; ordrng 1 W10295808 (Socket)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ2

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 04/03/2024

"Customer complained of leaking. Found water in overfill . Ran unit for 35 min and finally found leak on left side. Tracked leak to behind right side hinge assembly, after coming from tub, needs new tub assembly. Putting in for 2xtimeframe for tub replacement. Informed customer part will be shipped to home, inspect for damage and call office to report if damaged or not and to schedule return call. ; ordrng 1 W11409866 (Tub), rqstng P&A on 1 2xtimeframe (2xtimframe), states that autho needed"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HW09

Near Crouse, North Carolina 28033

Ryan S.

Job Details: 04/03/2024

Customer complained screw feel out wont go back in. Foudn screw she said had called out of left side of panel that covers light. Hole doesnt receive screw. Right side does but left side is held by a hinge underneath. Informed customer factory mush have put screw in on accident. No screw goes in that part. I have taken off dozens of those panels to repair light fixtures and that hole is empty. Verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model MHWE201YW00

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 04/03/2024

Bellow ripped in multiple places needs to be replaced will check drain catch ; ordrng 1 WPW10381562 (Bellow)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Charlotte, North Carolina 28262

Robert A.

Job Details: 04/03/2024

Cx complaint that the unit is not draining the clothes fully during cycles. I inspected the unit to confirm the complaint. I found no error codes. I ran a service cycle and heard the Wash plate shaking a lot. I found the Wash plate was very loose. I removed the wash plate and found the Wash plate worn where it meets the spline. The unit needs a new wash plate and hub drive to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W10752283 (Wash plate) and 1 W10528947 (Drive hub) and 1 W10752187 (Screw)

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