We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRFF507HBS00
Near Burlington, Connecticut 06013
Andre
Job Details:
09/04/2025
Ck unit and ran test and found ice inside ice mold but not ejecting ice. Ran ice maker fan test and fan no operation with freezer fan and ice box fan. Ran same test after resetting power to unit and now fans is running order controls and additional parts for replacement ; ordrng 1 W11224256 (Control) and 1 W10846539 (Ice box fan motor) and 1 W11087201 (Fill tube heater) and 1 Wpw10341329 (Valve)
We serviced a
MAYTAG WASHER TL
Model MVW5430PBK0
Near Simsbury, Connecticut 06070
Chris B.
Job Details:
09/04/2025
Replaced all parts and unit running normal.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ18
Near Bloomfield, Connecticut 06002
Chris B.
Job Details:
09/04/2025
Complaint that the filter is stuck and cannot be removed. Found bad water filter housing. Will order part for a return visit. Customer asked if Chris could return.; schdld next appmnt for 9/10 WED AM
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Farmington, Connecticut 06032
Andre
Job Details:
09/04/2025
Ck unit upon arrival and found unit is still red Tagged and gas is not hook up elderly customer has health issue which she stated her doctor inform her not to get expose to CO and she does not feel safe because as stated by customer she had already end up to the hospital for that reason. Inform customer gas line would need to be hook up to properly diagnose unit
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Farmington, Connecticut 06032
Andre
Job Details:
09/04/2025
Ck unit upon arrival and found noise coming from stator and rotor. Found rotor sliding off stator due to missing screw falling out . Use blue Lock-tight to secure screw back in place and ran unit found no more noise and unit now operating to manufacturers specs
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS20
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/04/2025
"Complaint F1E1 error code displaying on user interface lower of a will not heat at all. Neither will upper oven will say its at temperature on control, but itll be room temperature inside ovens. I found control has failed. I replaced main control. Customer stated they have been having issues connecting unit to Wi-Fi Wi-Fi needs to be 2.4 GHz. I suspect issue lies with network type as unit appears to be connected to a 5 GHz network only. No further issues found ovens are both preheating fine now with no further issues."
We serviced a
AMANA WASHER FL
Model NFW5800HW2
Near New Britain, Connecticut 06053
Jimmy R.
Job Details:
09/04/2025
"Ran washer and found unit draining super slow then erroring out f9e1 long drain. Checked drain screen and found clear nothing blocking drain flow checked tub to pump hose and found blocked on tub side causing no water flow and unit to error out long drain, removed blockage and ran unit thew a wash then a drain. Washer now spinning and draining to specs"
We serviced a
JENN-AIR WALL OVEN DBL
Model JMW3430IL02
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/04/2025
Complain bulb intermittently works in microwave. Replace lightbulb and assembly lease tested operations. No further issues found lightbulb is working properly. Microwave is heating properly as well. Customer reported no additional issues with oven or microwave at this time.
We serviced a
WHIRLPOOL REFRIGERATOR FBD
Model WRF767SDHZ04
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
09/04/2025
"5702 Cannon Mills RdMarshville, NC 28103United States is correct address not waxhaw customer will need to contact the third-party warranty company and correct address with them and set up service under the correct address. As warranty will not pay for us to service due to incorrect address being created."
We serviced a
JENNAIR RANGE
Model JGRP436HL05
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
09/04/2025
SR#7742327031. Found no power to J1-4 to J1-6 no voltage to spark module it will only work when we reset the board by unplugging the range for 30 seconds if you turn the oven off and try it again it will not operate will not get voltage. There was also a user interface malfunction order parts.; ordrng 1 W11620692 (Main PCB)
We serviced a
WHIRLPOOL REFRIGERATOR FBD
Model GI6SARXXF01
Near Worcester, Massachusetts 01604
Glenn
Job Details:
09/04/2025
Found open defrost thermostat shorted evaporator fan motor and no voltage to the fan motor. Needs bilateral fan motor and control board. Repair declined for today customer will call if she decides to repair fridge within 7 days
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3236RZ00
Near Worcester, Massachusetts 01605
Glenn
Job Details:
09/04/2025
Replaced faulty door switch tested all OK; used 1 W11396033 (LIGHT SWITCH) from stock
We serviced a
WHIRLPOOL WASHER FL
Model WFW8620HC4
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
09/04/2025
"Disassembled. Removed and replaced dispenser. Reassembled, tested and started cycle. Dispenser and all other components operating properly."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Charlotte, North Carolina 28205
Caleb
Job Details:
09/04/2025
"Replaced agitator, screw and cap. Unit checks fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Charlotte, North Carolina 28212
Caleb
Job Details:
09/04/2025
"Replaced control, strike, and door switch. Calibrated control via diagnostics. Unit tests fine. Stock door switch was defective from previous repair."
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Charlotte, North Carolina 28211
Caleb
Job Details:
09/04/2025
Replaced handle. Handle now handles without defects.
We serviced a
KITCHENAID REFRIGERATOR BI
Model KBBL306ESS01
Near Charlotte, North Carolina 28211
Caleb
Job Details:
09/04/2025
"All parts replaced, unit cooling."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Worcester, Massachusetts 01609
Glenn
Job Details:
09/04/2025
"Found motor pump failure installed motor pump dishwasher now washes but I discovered a slow drain and a loud drain motor impeller I replaced the drain pump. Dishwasher still is not draining properly. Will need drain hoses order parts.; rqstng P&A on 1 8269144A (Drain hose) and 1 WPW10545278 (Drain hose), used 1 W11665769 (MOTOR/SUMP), and 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
09/04/2025
"Customer complained breaker flipped , sparking at wall and dryer. Found faulty terminal block, pigtail -4 prong was also damaged. Quoted for 4prong chord. Repaired terminal block . Verified proper operation . Collected for chord via check. ; used 1 PT600L (CORD-POWER 6' 4 WIRE), and 1 279320 (TERMINAL BLOCK) from stock"
We serviced a
MAYTAG WAHSER TL
Model MVWX655DW2
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
09/04/2025
"Customer complain unit will not go to spin and water leaking on floor ran through service and found out of balance load was only error code. Found inner basket is not secured to shaft. Could not remove wash plate ordering inner basket and wash plate. Inspected under unit found water leaking through seal on gear case ordering new gear case and 2xtimeframe. informed customer tub will be shipped to his home. Check for damage and give us a call, gave him a magnet. We will schedule a return call when he gives us a call.; ordrng 1 W10902814 (Wash plate) and 1 W10752719 (Inner basket) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 2xtimeframe (2xtimeframe)"
We serviced a
WHIRLPOOL WASHER TL
Model MVw4505MW0
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
09/04/2025
"Customer complained unit wont run through cycles. Ran diagnostics, no error codes. Ran auto test.found shifter arm loose . Replaced actuator /shifter. Ran unit and verified proper operation. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GLADIATOR REFRIGERATOR TM
Model GARF19XXYK00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/04/2025
Customer complained unit has no cool. Found compressor kicking out. Start relay didnt fix issue. Needs new compressor and filter drier. Quoted repair. Customer denied repair. Collected via check 1127.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
09/04/2025
"Replaced control/console/fuse and ran normal cycle. Drain, fill wash all functioning properly. Cs to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS246LL1
Near Charlotte, North Carolina 28210
Caleb
Job Details:
09/04/2025
"Re wired unit, confirmed unit is now functioning as designed."
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Charlotte, North Carolina 28210
Caleb
Job Details:
09/04/2025
"Replaced heater again, customer states that the steam option functioned for a few uses after last repair then received same error, after replacing heater tested in diagnostic. Cleared errors. Unit checks fine, if call back order control and harness."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
09/04/2025
"Complaint dishwasher start chiming in the middle of a cycle was very Sudzy in the bottom. I found error code f8e4 and Fae2 I suspect overflow container was full of water, causing issue to occur only a little little bit of water still left in the bottom of overflow container not enough to trigger float no further issues found with dishwasher at this time. Ran a diagnostic cycle completed cycle with no problems."
We serviced a
KITCHENAID REFRIGERATOR BI
Model KBBL306ESS01
Near Charlotte, North Carolina 28211
Jonathan J.
Job Details:
09/04/2025
"Replaced all previously ordered parts Calebs ticket had the parts tested operations evaporator both producing a full frost pattern could not find any leakage if leakage occurs would be in heat loop as no UV die located anywhere unable to pull unit out all the way without potentially damaging customers flooring. unit was never properly installed. Refrigerator is missing leveling legs completely bottom kick plate was bent upon arrival metal feet on right side, dragging floor.; used 2 W11506635 (Coupler), and 1 WPW10143759 (Drier) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
09/04/2025
F5e1 f4E3 f2e2 f1e1 error codes in history. Found touch screen is barely functioning found main wash motor has failed completely found vent wax motor has open resistance. Screen on ui is broken and control has f1e1 failure. Ordering all parts needed for repair. ; ordrng 1 W11665769 (Motor assembly) and 1 WPW10428211 (Vent) and 1 WP8269259 (Vent gasket) and 1 WPW10653840 (Latch) and 4 WPW10177098 (Screw)s and 1 W11402115 (Housing) and 1 W11306302 (Control) and 1 W11116422 (Panel)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Paxton, Massachusetts 01612
Glenn
Job Details:
09/04/2025
Installed parts tested all ok gear case hub and agitator ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Leicester, Massachusetts 01524
Glenn
Job Details:
09/04/2025
Spray arm are not turning waster circulation is good need to replace spray arms ; ordrng 1 W11545334 (Middle spray arm) and 1 W11550888 (Lower spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDW02
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
09/04/2025
"On arrival found refrigerator operating and cooling normally. No unusual sounds or noises from compressor. Spoke to customer, he stated unit has been operating and cooling properly since time of last repair and he has heard no unusual sounds. Called Jonathan, reviewed his repairs and he said evaporator was ordered as a precaution not a necessity and that if compressor was operating properly and quietly he didnt think it needed to be replaced. Checked both high and low side pressures, all look good. Found no signs or indications of leaks. Compressor running quietly. Amp draw good. No issues found at time of visit and unit operating properly."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
09/04/2025
"Inspected and found belt and pulley came dislodged, readjusted and tightened, cycled, and tested fine now."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/04/2025
"Arrived, found dishwasher is located in fire department. Explained that unit is out of warranty. Collected for service call over phone by cc. Checked and found dishwasher has proper incoming voltage. No response from control. No lights or display. Will not enter diagnostics or start any cycle. Needs main control board. Quoted customer for repair and saved estimate. Called Courtney and gave her the estimate over the phone. Explained that she will get the estimate by email and can make a decision and let us know."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS4
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
09/04/2025
"Unit is under 1yr wp warranty per service bench. Complaint of not heating properly on burners. Contract company made it sound to cs to n call that safety feature can be disabled to allow to heat faster, which is incorrect. Unit is working properly as was verified on last visit with call to techline. All burners tested and working today as well."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5100HC3Q
Near Springfield, Massachusetts 01109
Mike K.
Job Details:
09/04/2025
"Unit not draining f9e1 error. Found broken wire to the drain pump. Patched line and operating, ordering harness.; ordrng 1 W11591637 (Harness)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near South Windsor, Connecticut 06074
Chris B.
Job Details:
09/04/2025
Complaint that the washer keeps running on and on. Found error codes. F1E1 and F3E1. Bad pressure switch and control. Replaced part and ran diagnostic cycle and unit running normal. Special Project S153EB. Pressure hose installed correctly as seen in pics.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
09/04/2025
"F7e1, f9e1, 10e2 errors in history. Fills/drains, wash motor not running. Quoted for sump/labor. Accepted. Replaced, lower spray arm was partially clogged, cleared chunk out of it and verified turning in normal cycle; used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Springfield, Massachusetts 01129
Mike K.
Job Details:
09/04/2025
"Unit is under 1yr wp warranty per service bench. Unit door would not open block. Was locked on arrival. Started a drain/spin cycle and after a couple attempts the lock unlocked. Left door open so cs can access clothes. Customer says it was also giving a draining n code and is not satisfied with drain pump being unavailable for customer to access. Emptied and tried quick wash, failed when trying to lock.Will order door lock and drain pump. Unit is a stacked unit that would require 2 person to be able to replace drain pump. Office to contact to schedule return.Cs is going to attempt to return to Lowes as she is not happy with drain trap being inaccessible. Let her know on our end we will get parts ordered and office will contact to schedule return if we do not hear otherwise from her; ordrng 1 W11565030 (Door latch) and 1 W11458345 (Drain pump)"
We serviced a
WHIRLPOOL RANGE
Model KSEG700ESS3
Near South Windsor, Connecticut 06074
Chris B.
Job Details:
09/04/2025
Complaint that the oven is not reaching temperature on the bake side. Found bad heating element. Replaced with TS and ran cycle and unit heating normal. No need to pull unit out to service and no moving of appliance.; used 1 W10779716 (ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER TL
Model wtw5105hw0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/04/2025
Found the same issue as prior visit this is under a one year warranty no parts and labor charge the actuator is faulty and moving freely. I did check the cam which is also moving freely with no resistance. The actuator is defective install part no charge.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER TL
Model MVW7230HC0
Near Wilbraham, Massachusetts 01095
Mike K.
Job Details:
09/04/2025
"F7e4, f6e3, basket fail to re-engage and communications error. Found gear case had leaked oil. Washplate screw seized. Ordering control, console for communication error and gear case assy, Washplate, slider, clutch for oil leak, not spinning.With a seized Washplate, Gearcase and controls being replaced, putting down for 2x time.Office to contact cs when parts come in to schedule return ; ordrng 1 W11478526 (Console) and 1 W11596129 (Harness) and 1 W11419171 (Control) and 1 W11550891 (Washplate) and 1 W10752187 (Washplate screw) and 1 W11449841 (Gear case assy) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHW08
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/04/2025
Removed and replaced all ice bin. All operating properly.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIDM02
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/04/2025
Checked and found unit cooling and operating properly. Issue is unit leaking water on floor. Checked and found inlet valve leaking. Ordering valve. Customer is going to be out of town and would like to be called to schedule return. Turned water off to stop valve leaking. Advised customer that ice maker and dispenser will not work until valve is replaced.; ordrng 1 WPW10238100 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/04/2025
"Returned to install sump and control. Installed parts. Ran diagnostics , Ran quick wash. No leaks. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR FBD
Model WRF767SDHZ02
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/04/2025
"Customer complaint unit not cooling head unit unplugged plugged unit in and compressor. Instantly kicked out. Compressor is internally, locked up extremely high amp draw then cuts out. Ordering new compressor filter dryer and putting in for 2X timeframe collected trip fee due to unit being out of one year warranty but under five year parts &labor for compressor repair warranty.; ordrng 1 WPW10466675 (Compressor) and 1 WPW10143759 (Filter drier) and 1 2xtimeframe (2x timeframe)"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MRFF4236RZ01
Near Oxford, Massachusetts 01540
Glenn
Job Details:
09/04/2025
"Inspected door gasket could not see a gap until I put a flashlight in the freezer discovered a gap between the door seal and the fridge on the left and towards the middle removed gasket, heated it up, reinstalled and tested no gaps in the entire surroundings of the door sealchecked with flashlight all tested OK"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS07
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/04/2025
"Customer complained of noise upon arrival customer said noise has happened twice, but has not happened since ran diagnostics. No fans were making any noises out of ordinary damper. Baffle was not making noise out of ordinary compressor was not making noise out of ordinary no frost buildup anywhere informed customer unit is working as designed verified proper operation"
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSF536RPS00
Near Tolland, Connecticut 06084
Chris B.
Job Details:
09/04/2025
Complaint that the door are not aligned properly and the two bottom covers and damaged. Adjusted door to level and will order caps for a return visit. Both doors need to be removed and will add extra time. ; ordrng 1 W11661847 (Cover Cap Grey) and 1 WPW10632062 (Cover Cap Grey Freezer) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL WASHER TL
Model WTW7120HW0
Near York, South Carolina 29745
Mitch H.
Job Details:
09/04/2025
"Checked and tested. Found no unusual or excessive movement in tub or basket, suspension good. Ran diagnostics, no stored error codes. Ran DLMS calibration, noticed noise coming from gear case. Ran component tests for agitate and spin, found crunching and grinding noise coming from gear case. Ordering gear case and related parts. Checked part availability and scheduled return for 9/9 PM ; ordrng 1 W11449841 (Gear case) and 1 W10734521 (Slider) and 1 W10752283 (Wash plate) and 1 W10754448 (Clutch)"
We serviced a
MAYTAG WAHSER TL
Model MVW5430MW1
Near Charlotte, North Carolina 28226
Jonathan J.
Job Details:
09/04/2025
"Complaint water still in the bottom of the washing machine lid will not unlock. I found drain pump harness is broken. I installed clip underneath and harness. Also replaced lid latch assembly as it was broken. No further issues found cleared error code performed a calibration process before departure. ; used 1 W11670519 (DOOR LOCK), and 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Suffield, Connecticut 06078
Gary V.
Job Details:
09/04/2025
7nit under 2 year warranty. Inspected and found hinges broken. Will order parts and return.; ordrng 1 W11766666 (Hinge) and 1 W11712996 (Hinge)
We serviced a
SAMSUNG WASHER TL
Model WA50R5400AV/US
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
09/04/2025
Complaint of unit stopping more often for unbalanced loads then it use to. Suspension is weak/ bouncy. No wobble between basket and tub. Lower inspection all looks good and spinning empty everything is operating properly. Quoted for suspension/labor. Denied
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model MFF2055FRZ00
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/03/2025
"Inspected and found bolts in liner of door holding door onto rails broken causing door to sag and not close properly, causing overcooling and water build up. Will order part and customer will call when door arrives.; ordrng 1 LW10858419 (Freezer door stainless)"
We serviced a
DRUG SCREEN DRUG SCREEN
Model n/a
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
09/03/2025
Drug Screening.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/03/2025
Inspected and found unit had rodent infestation and repairs are not covered. And informed customer.
We serviced a
WHIRLPOOL WASHER TL
Model WTW8000DW5
Near Vernon, Connecticut 06066
Chris B.
Job Details:
09/03/2025
Complaint that the washer is always out of balance. Found drum ok and ran normal without clothes. Mentioned to the customer to rearrange better the load. All previous parts looks normal. Collected trip fee.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Vernon, Connecticut 06066
Chris B.
Job Details:
09/03/2025
Complaint that the washer would not drain out. Found unit needed to be canceled out. Once canceled the unit drained out normal and ran a diagnostic cycle and all working normal. No issues found with the unit.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS555SIHZ03
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
09/03/2025
Complaints whenever unit tries to make ice and fill up ice maker with water. Water leaks out the bottom of the refrigerator. I found the freezer door was just replaced recently by advance. I found waterline connector attaching to freezer water. Was not inserted allowing water to leak onto customers floor preventing proper ice production to occur. I secured waterline connector tested operations replaced additional waterline connector as the waterline connector was not the right size as well no further issues found.; used 1 WP2198677 (FITTING 1/4-1/4) from stock
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
09/03/2025
"Found evaporator core is leaking in fresh food compartment need to replace evaporator core. Customer is required to have unit accessible upon rear arrival where doors can be opened completely and back of refrigerator can be accessed completely as well. Advised customer if unit is not accessible we must charge a labor rate to move refrigerator and make unit more accessible. Labor rate 599. If not accessible to where doors can be opened and back panel is fully accessible back of refrigerator.; ordrng 1 W11116006 (Fresh food evaporator), used 1 WPW10143759 (FILTER DRIER UV) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF5333PZ02
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
09/03/2025
"Checked over unit and found right side door gasket ripped causing magnet to fall out and not seal. Removed old gasket and replaced with new, heated gasket to create a good seal against cabinet and unit is now sealing and working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ03
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
09/03/2025
"Tested unit and found fridge section warm freezer section working but frost building up in back wall of evaporator cover. Found unit not circulating air due to fan motor not running, removed covers and found 120v to fan motor but fan not operating fan faulty. Replaced fan and unit is now blowing air to fridge section. Checked all other operations and unit is now working to specs ; used 1 WPW10464673 (EVAP MOTOR) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model WFES5030RZ0
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
09/03/2025
Installed new cooktop due to cracked old one tested unit and all operations are now working to specs
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LL2
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
09/03/2025
Complaint F8E4 unplugged dishwasher has not been used since calling for service. I found upon arrival I plugged in dishwasher pressed start no issues. Dishwasher ran through a quick wash cycle with no problems and no error. Codes displaying on user interface I suspect detergent is defective and suds Causing issue to occur. Cannot find any faults with dishwasher at this time customer to monitor for future issues and take video recording.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KFXS25RYMS4
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
09/03/2025
"Complaint not making ice. I found waterline frozen over going to icemaker. Icemaker is cycling fine unit will need new waterline. Fill tube to icemaker and water inlet valve to repair. Heavy iron oxide on waterline, creating nucleation site allowing for flash freezing to occur. Customer declined repair today."
We serviced a
JENNAIR WALL OVEN
Model JJW3830IL00
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
09/03/2025
Complaint oven is in operable due to an F2E0 error code I found user interface has failed. Will need new user interface office to call when part comes in part is special order. ; ordrng 1 W11449114 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Charlotte, North Carolina 28226
Jonathan J.
Job Details:
09/03/2025
"Complaint dryer is not doing anything not working at all. I found in-line fuse was open on blower housing found door switch was also broken not activating properly. Replaced parts, tested operations no further issues found with dryer at this time.; used 1 WPW10569603 (DOOR SWITCH), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
09/03/2025
Customer complained unit will not turn on. Checked power unit found L1 has 120 V L2 only has.31v unplugged unit and found same reading at outlet. Informed customer to call electrician to check breaker or wiring.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF757SDHZ04
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
09/03/2025
"Customer complained of frost and water buildup on top of freezer door gasket. Installed truck stock, gaskets under factory gasket to lift factory gasket per appliance fix live suggestion. Verified proper seal. Verified proper operation. ; used 2 W11159728 (GASKET) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/03/2025
Customer stated someone installed a new pump and hasnt heated since. Ran service diagnostics. All functions working. Verified heater working. Unit had shut off heater when old pump went out and had not been reset using service diagnostics. Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/03/2025
Returned to install compressor evap and associated fittings. Charged 53gr600. Verified frost pattern starting. Verified proper operation. Informed customer to give 24hr for cooling. 48for ice.
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSF705HPS05
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/03/2025
"Customer complained icemaker not working, replaced icemaker and issue still present. Found freezer 0?, ran test 44, found ice bin error . Found wire on freezer door damaged. Ordering freezer door, also ordering control board due to possible short from wire damage. Informed customer door will be delivered to home, call office when door comes in. Check for damage. ; ordrng 1 W11611331 (Dispenser) and 1 W11620204 (Control board), used 1 W10873791 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Glastonbury, Connecticut 06033
Andre
Job Details:
09/03/2025
Ck unit upon arrival customer stated certain load would be soak at end of cycle also unit would bang around. Check and found F0E5 error code also Check and found weak suspension. Replace suspension from truck stock and calibrate unit also inform customer any time unit is banging to pause unit a ; used 1 W11130362 (Suspension) from stock
We serviced a
THERMADOR REFRIGERATOR SXS
Model T30IF905SP
Near Charlotte, North Carolina 28209
Caleb
Job Details:
09/03/2025
"Cycled power, plunger now works fine."
We serviced a
WHIRLPOOL DISHWASHER
Model kdte204kps3
Near Charlotte, North Carolina 28211
Caleb
Job Details:
09/03/2025
"Customer was on work call, unable to communicate with return. Scheduled for Monday the 8th. Ui broken. Not front panel.; ordrng 1 W11622500 (Ui)"
We serviced a
WHIRLPOOL WASHER TL
Model CAE2745FQ2
Near Worcester, Massachusetts 01609
Glenn
Job Details:
09/03/2025
Found washer will not turn on. Tested outlet no power at outlet causing issue. I plugged the washer into another outlet and its working ran diagnostics cycle tested all ok. Instructed customer to needs the outlet repaired.
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Worcester, Massachusetts 01602
Glenn
Job Details:
09/03/2025
Found tachometer and valve failure replaced parts Rand diagnostics cycle tested all ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/03/2025
Complaint not always dispensing ice properly. Found fill valve in freshfood section leaking slowly into ice maker its not closing completely and the ice maker is leaking into ice box freezing ice bin in place.order parts ; rqstng P&A on 1 W11548535 (Fill valve) and 1 W11692161 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300ESS09
Near Charlotte, North Carolina 28270
Caleb
Job Details:
09/03/2025
Unit needs harness as well. Harness has bimetal. Ordered 1 harness and left fan motor with customer. ; ordrng 1 W11708428 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT138FZDW03
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details:
09/03/2025
Found ice ball on evap took photo134aAlso found a compressor was installed Needs evap and compressor leak in systemNeeds sealed system tech; ordrng 1 W10836706 (Evap) and 1 W10233960 (Compressor)
We serviced a
GE WALL OVEN DBL
Model CT9550SH1SS
Near Franklin, Massachusetts 02038
Lee
Job Details:
09/03/2025
"Customer states unit turns off on its ownConfirmed issue, found multiple error messages for user interface, confirmed needs replacement, wb56x23746 is no longer available."
We serviced a
GE REFRIGERATOR TM
Model GTE16DTHMRBB
Near Franklin, Massachusetts 02038
Lee
Job Details:
09/03/2025
"Customer states unit was making loud noise from freezer, unit has been unplugged.When I powered unit up found no noises, checked evaporator frost pattern is incomplete, which would cause ice buildup to eventually hit the fan motor, sent customer quote for sealed system repair, collected 129.; dspstn on spec-tagged invntry: 1 WR60X31522 EVAP FAN MOTOR"
We serviced a
KENMORE RANGE
Model ="790.74423810"
Near Wrentham, Massachusetts 02093
Lee
Job Details:
09/03/2025
"Customer states bake does not workConfirmed issue, found weak igniter, repalced and tested okay; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
THERMADOR REFRIGERATOR SXS
Model KBUDT4260AD02
Near Wrentham, Massachusetts 02093
Lee
Job Details:
09/03/2025
"Customer states unit has lost coolingConfirmed issue, found little to no frost on Evap, need to order parts for sealed system repair. Quoted customer, collected 129 service fee."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US
Near Franklin, Massachusetts 02038
Lee
Job Details:
09/03/2025
"Customer states they continue to get error message Oc Confirmed issue found break case assm and drain hose need replacement, customer will call if they wish to continue repair"
We serviced a
WHIRLPOOL DRYER TL
Model WED8127LC
Near Charlotte, North Carolina 28210
Caleb
Job Details:
09/03/2025
"Ui would stay active, door switch fine. Reset breaker. Unit checks fine."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDW11
Near North Attleborough, Massachusetts 02760
Lee
Job Details:
09/03/2025
"Customer states unit does not cool, confirmed issue, found compressor is seized, replaced compressor, tested okay; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Attleborough, Massachusetts 02763
Lee
Job Details:
09/03/2025
"Customer states unit does not startConfirmed issue, found error message for wash motor failure,,need to order and replace. Quoted customer, she will call back if wanting to continue repair.W11460946 240.80"
We serviced a
MAYTAG WASHER TL
Model MVW6500MBK1
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/03/2025
"SR # 7742318217 washer has an F0E9 error code ran diagnostics. The washer works fine, but it will not spin out clothes of any size load call Tech Support. We calibrated the washer and it did not spin out. Came up with the same error code Tech Line replace control board.; ordrng 1 W11771769 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Glastonbury, Connecticut 06033
Andre
Job Details:
09/03/2025
SCode S153EBCk unit upon arrival and found drain pump running consistently install prescreen control and calibrate and run quick unit is now operating to manufacturers specs
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBFN406ESS00
Near Charlotte, North Carolina 28226
Jonathan J.
Job Details:
09/03/2025
"Replaced all previously ordered parts tested operations no further issues found at this time with refrigerator both evaporator core producing a full frost pattern upon departure. If customer calls back, use a UV black light as unit has ultraviolet filter dryer installed."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5010LW0
Near Matthews, North Carolina 28105
Caleb
Job Details:
09/03/2025
"Harness to drain pump ripped again. Replaced harness and control, no operation, put old control back on. Unit not tests fine."
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KEMS379BSS00
Near Charlotte, North Carolina 28277
Caleb
Job Details:
09/03/2025
Error F6E8. Unit needs new microwave control. Confirmed connection of harness between ui and appliance manager. Ordering harness due to harness being smashed between ui and control. ; ordrng 1 W10915648 (Control) and 1 W10317407 (Harness) and 1 W10448908 (Harness)
We serviced a
MAYTAG WASHER TL
Model MVW4505MW2
Near Dudley, Massachusetts 01571
Glenn
Job Details:
09/03/2025
"Complaint not spinning out clothes. Found long fill code tested valves they are ok, found drain hose to long and in the trap causing a washer to think its not filling. Customer instruction on proper drain hose length and installation."
We serviced a
MAYTAG WASHER FL
Model MFW7020RU0
Near Douglas, Massachusetts 01516
Glenn
Job Details:
09/03/2025
Washer drain pump failure will need to order parts ; ordrng 1 W11319789 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near York, South Carolina 29745
Mitch H.
Job Details:
09/03/2025
"Disassembled dryer. Removed and replaced drive motor, blower wheel and motor clips. Reassembled, tested. Dryer now operating properly and quietly."
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE500ESS20
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details:
09/03/2025
"Replaced inverter, control and magnetron and tested with cup of water, heated fine.In reinstalling unit right side would not go in flush. Tried repeatedly pulling out and repositioning power cable, but same. Finally noticed that screw holes lined up with it not in flush, it was never in fully ;)"
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
09/03/2025
"Unit is under 1yr wp warranty per service bench. Unit will not turn on, display blank, power at outlet. Verified 120vac at outlet. Found blown fuse on power board. Door micro switches each tested fine. Replaced fuse and heated cup of water for a minute fine.; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ18
Near York, South Carolina 29745
Mitch H.
Job Details:
09/03/2025
Removed drawers and shelf. Removed and replaced drawer mounts. Reassembled and reinstalled drawers and drawer top. All operating properly.
We serviced a
MAYTAG REFRIGERATOR FBD
Model MRFF4136RZ00
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/03/2025
Removed and replaced freezer LED module. All lights now operating properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Baxter Village, South Carolina 29708
Mitch H.
Job Details:
09/03/2025
"Removed and replaced lower seal and gasket. Reassembled door. Started wash cycle, allowed to fill and begin cycle. Checked and no leaks. Operating properly."