We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB05
Near Holyoke, MA 01040
Mike K.
Job Details:
11/21/2024
"Replaced control and u/I. Display working properly, compressor and fans running"
We serviced a
WHIIRLPOOL DRYER
Model WED8127LC2
Near Auburn, MA 01501
Glenn
Job Details:
11/21/2024
Installed part user interface if the problem reoccurs we need to tested dryer during the failure. Possible causes are likely the control board wiring harness or motor windings. As the dryer continues to count down but not run or heat. Motor circuit is suspect
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Ellington, CT 06029
Gary V.
Job Details:
11/21/2024
Installed parts listed and tested fine.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near South Windsor, CT 06074
Gary V.
Job Details:
11/21/2024
"Install door, hinges and cooktop cycled and tested fine.; dspstn on spec-tagged invntry: 1 W10347464 HINGE-DOOR"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Windsor, CT 06095
Gary V.
Job Details:
11/21/2024
"Inspected and found timer non functional on main control and bake igniter worn out, will submit estimate and call for return date.; rqstng P&A on 1 W11126814 (Main acu) and 1 W10918546 (Igniter)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE3911QW0
Near Bloomfield, CT 06002
Gary V.
Job Details:
11/21/2024
"Inspected and found 4.75 v getting to selector switch but not powering on, part shows nla."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near East Granby, CT 06026
Gary V.
Job Details:
11/21/2024
"Inspected and found dispenser that was installed wasnt adjusted properly, adjusted and tightened and cycled, didnt detect any more leaking."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Charlotte, NC 28215
Caleb
Job Details:
11/21/2024
"When entering diagnostics unit will shut down and will not power back on unless you cycle the power, does this every time running diags, was able to get the unit to drain. Drain pump buzzing but not pushing water. Unit needs new drain and control. Unit will need to be fully uninstalled in order to service due to location of unit. Needs 2 blocks of time; ordrng 1 W11497943 (Drain pump) and 1 W11410063 (Control)"
We serviced a
LG WASHER
Model WT7800CW
Near Thompson, CT 06255
Lee
Job Details:
11/21/2024
Installed part tested okay
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Charlotte, NC 28202
Clinton
Job Details:
11/21/2024
Found wire from transformer cut and arc to cavity cut added clip to wire reinstalled to capacitor. Still is not sending voltage to mag tube. Possibly blown transformer and diode ; ordrng 1 W11678970 (Capacitor) and 1 W11256462 (Diode) and 1 W11545872 (Transformer)
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Charlotte, NC 28209
Clinton
Job Details:
11/21/2024
I replaced the sensor and the harness wire tho no errors and harness not failed the sensor dry in these longer vented apartment ps do not operate so well
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Charlotte, NC 28203
Clinton
Job Details:
11/21/2024
Replaced bad drain pump cover under extended warranty. No leaks unit drain fine after repair ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Charlotte, NC 28205
Caleb
Job Details:
11/21/2024
Ran diagnostics. Unit needs new sump motor assy. Error code for failed motor. Office to schedule when part arrives.; O-emld tckt
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Charlotte, NC 28270
Caleb
Job Details:
11/21/2024
"When putting in new icemaker found that the wire to thermistor on icemaker was severed when attempting to put in new icemaker. Also water fill line will need 2 blocks of time, unit needs to be pulled.; O-emld tckt"
We serviced a
WHIRLPOOL MW/OVEN COMBO
Model KOCE500ESS22
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/21/2024
"Checked and confirmed broken support. Confirmed dates and took picture of Certificate of Occupancy. Updated information on ticket. Replaced support, all operating properly.; dspstn on spec-tagged invntry: 1 W11724411 BROIL SUPPORT"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/21/2024
"Disassembled dryer, removed and replaced drum. Reassembled, tested, dryer operating properly and drum running true with no excessive movement."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/21/2024
"Disassembled dryer, removed and replaced drum. Reassembled, tested, operating properly with no unusual noises."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB
Near Cherryville, NC 28021
Ryan S.
Job Details:
11/21/2024
"Found front left burner has no resistance through and switch not sending proper voltage, visible thermal damage . Informed customer office will call when job is authorized and parts come in. ; ordrng 1 WP3148953 (Switch) and 1 WP660533 (Burner), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Dallas, NC 28034
Ryan S.
Job Details:
11/21/2024
Return to install parts ordered installed new drain pump harness and lid switch re-unit through diagnostics verified proper operation. ; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK and 1 W10876600 DRAIN PUMP
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW6
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/21/2024
"Complaint front right element not cycling stuck on high no matter where you put switch position. I replaced front right element and infinite switch. I found infinite switch had failed was defective. No further issues found today. Customer satisfied with how element is cycling. ; dspstn on spec-tagged invntry: 1 WPW10434452 INFINITE SWITCH , used 1 WP3149400 (INFINITE SWITCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Dallas, NC 28034
Ryan S.
Job Details:
11/21/2024
Customer complained unit will only work on pro wash. Ran diagnostics found sump error. Unit started washing in quick wash but sump sounds strained. Also found normal key not responsive. Ordering ui panel and Ordering sump assembly. Scheduled return call for 11-27-24 am; ordrng 1 W11460946 (Sump) and 1 W11622500 (Ui panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/21/2024
I replaced water inlet valves. Water is now flowing perfectly normal now instead of barely trickling. No leakage occurring no additional issues found. ; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, SC 29730
Brandon
Job Details:
11/21/2024
Units plug going to the drain pump is broken. Need lower harness for repair. Please let customer know when we can return.; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fort Mill, SC 29715
Brandon
Job Details:
11/21/2024
Complaint units ice is melting in door and will not dispense. Also loud noise coming from freezer. Found that evaporator fan is freezer is bad. Ordering fan assembly for repair. Please let customer know when we can return.; ordrng 1 W11603851 (Fan assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Fort Mill, SC 29715
Brandon
Job Details:
11/21/2024
Complaint units lid is not closing properly. Found that hinges are bad. Ordering hinges for repair. Please let customer know when we can return.; ordrng 1 W11638181 (Hinge) and 1 W11718126 (Hinge)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Charlotte, NC 28203
Brandon
Job Details:
11/21/2024
Complaint unit is making noise. Found on arrival that foam pads were not installed from factory to suppress noise. Ordering foam pads to install. Please let customer know when we can return.; ordrng 2 W11409002 (Pad)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Unionville, NC 28110
Jonathan J.
Job Details:
11/21/2024
Complaint dishwasher leaking out bottom center of door. I found inner door is warped in the center allowing water to leak out the center of the dishwasher. No further issues found with dishwasher at this time. ; ordrng 1 W11676896 (Inner door)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS03
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
11/21/2024
File number 7740374047 file number unit non repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
11/21/2024
"Complaint refrigerator, making abnormal noise, unsure from where or when. I found noises caused by the damper control. I replaced damper control tested operations no further issues found with refrigerator at this time.; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER"
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC3030LS00
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/21/2024
I replaced previously ordered parts tested operations. Everything is working properly on the oven and microwave a pipe departure. Oven is heating microwave is also heating lights are all working.
We serviced a
WHIRLPOOL WASHER
Model wfw8620hc4
Near Charlotte, NC 28203
Brandon
Job Details:
11/21/2024
Complaint unit is making noise. Found on arrival that unit was sitting too close to dryer and making noise when it spun. Moved unit over slightly and tested unit. Unit tested properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Dallas, NC 28034
Ryan S.
Job Details:
11/21/2024
"Returned to installs sump, leaked checked , verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Matthews, NC 28104
Brandon
Job Details:
11/21/2024
Complaint no water to ice maker or dispenser. Water is frozen in line somewhere ordering multiple parts for repair. Please let customer know when we can return.; ordrng 1 W11204869 (Reservoir) and 1 EDR1RXD1 (Filter) and 1 WPW10394053 (Housing) and 1 WPW10341320 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Charlotte, NC 28277
Brandon
Job Details:
11/21/2024
On arrival I installed display and tested unit. Unit tested functional. All lights worked properly. No other issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model ksrb25fkss14
Near Matthews, NC 28105
Caleb
Job Details:
11/21/2024
"Replaced ice maker, unit checks fine.; dspstn on spec-tagged invntry: 1 2198597 ICE MAKER"
We serviced a
WHIRLPOOL RANGE GAS
Model WFG510S0AW2
Near Sturbridge, MA 01566
Lee
Job Details:
11/21/2024
"Installed glides, tested okay, showed customer drawer now works"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ10
Near Grafton, MA 01560
Lee
Job Details:
11/21/2024
"Installed part, pressurized with nitrogen found no leaks, pulled vacuum, charged, tested okay"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Charlotte, NC 28277
Brandon
Job Details:
11/21/2024
Complaint unit is not powering on. Found on arrival that unit only had 120v. Flipped breaker and measured power again. 240v were present. Dryer turned on and heated properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28277
Brandon
Job Details:
11/21/2024
On arrival I turned unit on and it immediately started draining. Replaced control and calibrated unit. All components tested functional on unit.
We serviced a
ELECTROLUX DRYER
Model EFMG517SIWO
Near East Longmeadow, MA 01028
Chris B.
Job Details:
11/21/2024
Replaced part and unit running normal. 1yr warranty on parts and labor.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Meriden, CT 06450
Jimmy R.
Job Details:
11/21/2024
"Tested unit and found upper small oven would not run a bake cycle, tested ignitor and found broken and not lighting up. Replaced ignitor and oven is now heating up, checked all other functions and found top left small burner not lighting found ignitor clogged up and not sparking. Cleaned burner ignitor and unit is now operating to specs ; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Meriden, CT 06450
Jimmy R.
Job Details:
11/21/2024
"Tested washer and found unit would run a cycle then continue to run drain pump when unit is done, checked harness and connections finding all ok. Ran unit threw a diagnostics cycle and no errors ran a self test and found actuator buzzing and not engaging, unit will need new control for running pump actuator and motor will order parts and return ; ordrng 1 W11188527 (Control) and 1 W11222082 (Drive motor) and 1 W11212745 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Waterbury, CT 06706
Jimmy R.
Job Details:
11/21/2024
Installed new filter housing and new rollers on left and right side ran water and unit is now operating properly. Customer wanted wheel locks up to roll in and out advised unit cant not be leveled with them up so u will see more of one wheel then other nothing can be done to solve this without leveling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Matthews, NC 28105
Caleb
Job Details:
11/21/2024
"Installed mask and making kit, unit sounds better."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/21/2024
Installed new ice maker and led modules turned water back on and both ice makers cycled each ice maker and both are filling properly ran water and unit is now dry and working to specs
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/21/2024
"Installed new sump&motor ran unit thew a wash cycle and checked all operations, unit is now washing and working to factory specs"
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Mount Holly, NC 28120
Ryan S.
Job Details:
11/21/2024
Customer complaining unit not heating on arrival phone outlet not making good connection to pigtail for customer to get outlet. Replaced my electrician help plug in unit unit unit has proper voltage verified proper operation.
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Cornelius, NC 28031
Ryan S.
Job Details:
11/21/2024
"Returned to replace hinges, adjusted shelfs and drawers . Unit closing now. Verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Denver, NC 28037
Ryan S.
Job Details:
11/21/2024
Return to install valve ordered installed valve turned on water ran water through door. No leaks detected verified proper operation.
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS1
Near Denver, NC 28037
Ryan S.
Job Details:
11/21/2024
"Customer complained unit buttons not responsive, says lights blink when shouldnt. Also display led is defective, lighting up parts numbers that shouldnt be illuminated . No error codes stored. Ran service diagnostics unit went through all steps with no errors. Ordering new ui panel . Informed customer office will call when part comes in. ; ordrng 1 W11622485 (Ui panel control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Franklin, MA 02038
Aimee Z.
Job Details:
11/21/2024
"Installed hub ,wash plate bolt and gear case with new suspension rodsran few towels filled and spun.Advised customer to to load Arjun wash plate and dont over load; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11130362 SUSPENSION"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Millis, MA 02054
Aimee Z.
Job Details:
11/21/2024
"Cust stated durning clean wash cycle leaked . Check drain hose is fine no leaks.Ran could find leak for amount of water Small tear in bellows . Checked drain pump no leakno leak; rqstng P&A on 1 W11314648 (Bellows), states that autho needed"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42GASJWW
Near Wrentham, MA 02093
Aimee Z.
Job Details:
11/21/2024
Found needs IGNITOR and coilsCouldnt find separate coils ordering gas complete; rqstng P&A on 1 WE04X25996 (Igniter) and 1 WE03X29452 (Gas valve)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Attleboro, MA 02703
Aimee Z.
Job Details:
11/21/2024
"Found only normal cycle doesnt work cable is good.Tried to do hard start still no normal Needs new ui; rqstng P&A on 1 W11478524 (Ui), states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Millbury, MA 01527
Glenn
Job Details:
11/21/2024
Complaint temperature issues checked evaporator frost pattern looks good. Fan is operating temperature in the fresh food section is 35.4 in the center cooling is fine. Found freezer door gasket coming out of place not remaining mounted on the freezer door causing temp issues order part gasket. ; rqstng P&A on 1 W10861499 (Freezer door seal)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS6
Near Lincolnton, NC 28092
Ryan S.
Job Details:
11/21/2024
Unit is an unoccupied new build. Builder said unit gas range was leaking gas on arrival. Turn gas on use gas detector and found leak was coming from supply line at valve not oven inside valve side informed builder to get pipe dope and properly install supply line or change supply line if supply line is faulty. Turned off gas before leaving call. No other leaks detected and verified proper operation.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Suffield, CT 06078
Gary V.
Job Details:
11/21/2024
"Concern is squealing. Inspected and found when spinning, drive train is making a heavy squealing noise, unit needs Gearcase and motor replaced. Will submit estimate and call with return date. Unit in difficult place to work and needs extra time.; rqstng P&A on 1 W11449840 (Gearcase) and 1 W11283592 (Drive motor) and 1 W11239857 (Belt) and 1 W10721967 (Cam kit) and 1 W11510461 (Wash plate)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near East Longmeadow, MA 01028
Chris B.
Job Details:
11/21/2024
Replaced heater and unit running normal. Mentioned to the customer to run the faucet til hot water reaches the kitchen and dishwasher will fill with hot water.; dspstn on spec-tagged invntry: 1 W10703867 HEATER
We serviced a
BOSCH WASHER
Model WFVC6450UC/19
Near Longmeadow, MA 01106
Chris B.
Job Details:
11/21/2024
Complaint that the washer has error codes E27 and E95. Found debris in the drain filter causing the error code to come up. Removed all debris and did a reset on the unit and all working properly. Collected for minor repairs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV10
Near Longmeadow, MA 01106
Chris B.
Job Details:
11/21/2024
Upon arrival found that the finish on the new door wasnt the color. New door was a regular stainless steel and customer unit is black stainless steel. Will reorder door. Mentioned to the customer when part arrives to verify that theres no dents and its the right color.; ordrng 1 LW10912381 (Fresh Food Door Black Stainless Steel)
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Agawam, MA 01001
Mike K.
Job Details:
11/21/2024
"Unit is under 1yr wp warranty per service bench. Cs complaint of being very noisy in operation.. no errors in history. Completed diagnostic cycle fine with no issue, unit is not level, corrected.Lower unit Inspection, all looks good.Tested with load of clothes, mostly towels, ran through sensing by/fill and into agitate, all sounds are normal. Cancelled and drained fine Ned fine, ran drain and spin fine, cs heard through all cycles, verified for cs that all sounds heard were normal for this model."
We serviced a
WHIIRLPOOL DRYER
Model MEDB765FW0
Near Westfield, MA 01085
Mike K.
Job Details:
11/21/2024
Replaced heater and tested for me in timed dry ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Charlotte, NC 28277
Caleb
Job Details:
11/20/2024
"Replaced evap cover, unit checks fine."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTm404kps1
Near Somers, CT 06071
Gary V.
Job Details:
11/20/2024
Inspected and found hinges broken will order and return. Customer wants Monday p.m. slot. Costco two-year warranty.; ordrng 1 W11712995 (Hinge) and 1 W11712996 (Right hinge)
We serviced a
KENMORE REFRIGERATOR
Model ="106.56363400"
Near Franklin, MA 02038
Aimee Z.
Job Details:
11/20/2024
Found fans running noisy fan in freezer no cool Unplugged compressor and re plugged in started right up.Leak in system Cust buying new
We serviced a
WHIIRLPOOL DRYER
Model MEDB765FW0
Near Westfield, MA 01085
Mike K.
Job Details:
11/20/2024
"Cs says it worked for two loads after last visit, then stopped heating. 240vac at outlet, 240 at heating element. Open heating element Ordering heater, Spoke with JK, not charging and said to put on for tomorrow.; ordrng 1 WP3387747 (Heating element)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW6
Near Meriden, CT 06450
Jimmy R.
Job Details:
11/20/2024
"Checked over steam clean and found it would come on and heat for about 5 min then shut off heat and never come back on this is causing water to not steam and not clean anything. Ran a hard reset and tried again but same issue heat shutting off to soon, will order new control and sensor ; ordrng 1 W11546066 (Control) and 1 WPW10181986 (Oven sensor)"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Gastonia, NC 28054
Mitch H.
Job Details:
11/20/2024
"Confirmed error code. Found drain pump constantly running but water remaining in tub. Unplugged washer, disassembled, found drain pump screen clogged. Cleaned screen, reassembled, cleared error code,tested washer. Operating and draining properly.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Franklin, MA 02038
Aimee Z.
Job Details:
11/20/2024
"Found fan in freezer noisy took back panel off and had a frozen drain cleared and added drain kitNeeds evap fan; ordrng 1 DA31-00146H (Evap fan), used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Waterbury, CT 06705
Andre
Job Details:
11/20/2024
Ck unit upon arrival and found filter stuck unable to remove by hand. Use pliers and remove water filter and inform customer he/She would need to get everydrop Original filter after market filter is not sitting properly inside filter housing causing it to get stuck. All parts was left with customer
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Enfield, CT 06082
Gary V.
Job Details:
11/20/2024
"Inspected and found defective inlet valve, cold side not opening fully, replaced inlet valve and cycled, tested fine.; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Northampton, MA 01062
Mike K.
Job Details:
11/20/2024
"Water is draining from basket but leaves water in boot. Cleared drain holes and ran unit, verified operation. Fill, agitate, drain and spin all functioned properly. No water left in boot.Cleaned second time and drain holes clear , poured dish of water in boot and drained fine.No parts, labor only"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Fort Mill, SC 29708
Clinton
Job Details:
11/20/2024
Unit has stripped basket quoted customer repair..they declined repair. Collected trip
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Charlotte, NC 28205
Clinton
Job Details:
11/20/2024
Installed new harness and control on start up control fried something is shorting control drain pump order them along with ui with ui unplugged the unit will drain ; ordrng 1 W11629912 (Control) and 1 W11416362 (Pump) and 1 W11622495 (Console)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Ludlow, MA 01056
Chris B.
Job Details:
11/20/2024
Replaced all parts and washer working normal. Drain pump working good. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Middletown, CT 06457
Jimmy R.
Job Details:
11/20/2024
"Tested unit and found unit filling with water and washing for a few minutes then stopping and never washing again, ran diagnostics and found error 4-3 wash motor failure, tested motor and 120v is present but motor not running and just clicking. Replaced sump&motor ran a wash cycle and unit is now working to specs ; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Southington, CT 06489
Jimmy R.
Job Details:
11/20/2024
"Tested washer and found unit would come on start lock over and over again never draining water from last cycle ran, checked latch and found not locking due to faulty replaced latch and found unit would come on and go right to done never starting or sensing. Checked drain pump wires and found both wires broken, fixed wires with bit connections rerouted wires and added clip to stop from pulling, ran a wash and drain finding all operations working too specs ; used 1 W11670519 (LATCH), and 1 W11284522 (CLIP) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSQ9549PW6
Near Plainville, CT 06062
Jimmy R.
Job Details:
11/20/2024
Checked over unit and found washer would not come on unit had stopped full of water and would not drain. Tested voltage and 120v at outlet tested timer and harness found 120v at connection coming into timer but none coming out when activating. Checked lid switch and found hinge on left side loosened up not hitting switch causing no power to machine. Adjusted and tightened arm for lid switch ran unit threw a wash and spin checking all operations and unit is now working properly.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near West Hartford, CT 06110
Jimmy R.
Job Details:
11/20/2024
Tested unit and found dryer would not heat on a timed dry setting but would heat on a auto dry setting. Tested voltage and found 240v to terminal block ran dryer and tested power to heater on a timed dry setting finding when wiggling timer unit would send power and heat then stop timer faulty will order new and replace ; ordrng 1 W11685947 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Newington, CT 06111
Jimmy R.
Job Details:
11/20/2024
"Checked over unit and found upper fridge and lower freezer led modules out, removed and replaced freezer module and upper lights still out, found one module bad causing rest to go out. Replaced all modules and unit is now working to specs ; used 1 W11683243 (LED KIT WHITE (12 LEDS)) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Newington, CT 06111
Jimmy R.
Job Details:
11/20/2024
"Went threw unit for customer and found she is having issues with starting the unit, checked ouch to start and found control not centered causing button to not push in correct location, adjusted control and unit is now starting and working normal showed customer how to run unit and when to let go of start button. All operations are no working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS2
Near Newington, CT 06111
Jimmy R.
Job Details:
11/20/2024
"Tested unit and found machine would sometimes start and other times it would not customer would have to cancel out unit and try again using another cycle. Ran diagnostics and found no errors let unit run threw a self test and each cycle went threw and washed normally, checked main control and touch panel finding selections going in and out unit will need new main control and touch pad. Parts tentative p/a ; ordrng 1 WPW10537336 (Control panel) and 1 W10854215 (Control)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SSN4WW
Near Litchfield, CT 06750
Andre
Job Details:
11/20/2024
"Ck unit upon arrival and remove panels and install parts no service took me longer than normal to find information to programmed unit no signal in area. Now unit is not shutting off but use interface not allowing you to select option order parts submitted for approval P/A Authorization ; ordrng 1 Wh22x29548 (User interface) and 1 Wh22x34919 (User interace), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bristol, CT 06010
Andre
Job Details:
11/20/2024
Ck unit upon arrival customer stated that on multiple occasions unit would leak water all over the floor ran deep fill wash cycle and monitor unit also tilt unit to look under neat while unit was filling and found no major pours. Customer did I stated that he would wash and found no leaks for a few days and on occasion he would found pools of water check all water connection at drain pump and at drain hose and monitor and found leaks from any of the exterior line also check pressure hose and found no leak or pinch. Only found small drip from hose connected to household pipe customer stated that drip is not enough to create the amount water that was on the floor which cause floor to now buckle take picture of floor and drips from connection and inform customer unfortunately because of intermittent leak I was unable to Locate a leak
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/20/2024
Complaint plastics are in ice. I found ice container has broken causing plastics to mix into ice unit will need ice bin to fix. Manufacturer stated do not repair do not fix. They are going to replace entire unit due to choking hazard of plastics that was in ice. File 7740337032 safety SAFETY DO NOT REPAIR Please review the SAFETY SOG 3A SAFETY FRIDGE IM pieces disp w/ice PAD IS FOR TRIP AND DIAGNOSIS ONLY freeaer door not closeing.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Gastonia, NC 28056
Mitch H.
Job Details:
11/20/2024
Checked and tested. Found gear case bad and leaking oil. Customer said they did not want to repair washer and would purchase new. Collected for service call on cc.
We serviced a
MAYTAG MICROWAVE
Model MOEC6030LZ00
Near Waxhaw, NC 28173
Brandon
Job Details:
11/20/2024
On arrival I installed parts and found that harness was actually an inverter I left it and the magnaton with the customer and will install when I get the harness not ordered . Need harness to complete repair because installing other parts did not fix issue.; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Easthampton, MA 01027
Mike K.
Job Details:
11/20/2024
"Steamed clear evap and replaced evap cover assy. Verified fan is blowing, unit can take 24 hours to get back to temp."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Belchertown, MA 01007
Chris B.
Job Details:
11/20/2024
Complaint that the washer would move to much on the floor. Found missing feets. Will order parts for a return visit. ; ordrng 1 W11213957 (Feet Kit)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chicopee, MA 01020
Chris B.
Job Details:
11/20/2024
"Replaced all parts and washer working properly. After lock is working and was able to run the washer found bad suspension, hub and tried to remove agitator but was not able. Will order more parts for a return visit. Added extra parts as backup.; ordrng 1 W10528947 (Hub) and 1 W11130362 (Suspension) and 1 W11550891 (Agitator) and 1 W11454734 (Gear Case) and 1 W11239857 (Belt) and 1 W10721967 (Clutch) and 1 2xFrameJob (2x Frame Job), dspstn on spec-tagged invntry: 1 W11307244 DOOR LOCK"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Chicopee, MA 01020
Chris B.
Job Details:
11/20/2024
Replaced all parts and unit working normal. Ran diagnostic cycle on the IM and all working good.
We serviced a
JENN-AIR RANGE
Model JES1450FS2
Near Sturbridge, MA 01566
Lee
Job Details:
11/20/2024
"Installed part, preheated oven, tested okay, showed customer unit is now heating proper."
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Easthampton, MA 01027
Mike K.
Job Details:
11/20/2024
"Unit not heating, 240vac at outlet. Found open heating element. Replaced and testing fine timed dry.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Milford, MA 01757
Glenn
Job Details:
11/20/2024
Installed all parts motor switch and dryer repair kit tested all ok ; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT
We serviced a
JENN-AIR RANGE
Model JGBS66DEK5BB
Near Worcester, MA 01604
Glenn
Job Details:
11/20/2024
"Surface burner switch harness is shorted intermittent constant spark when the unit is off oven tested OK all surface burners tested ok order parts, switch harness and spark module ; rqstng P&A on 1 WB18X31213 (Switch harness) and 1 WB13X24741 (Spark module)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Holden, MA 01520
Glenn
Job Details:
11/20/2024
Installed all parts tested no leaks and spins perfectly job complete
We serviced a
LG REFRIGERATOR
Model LFXS26596S/04
Near Charlotte, NC 28205
Johnny
Job Details:
11/20/2024
Frosting up on evap fan ; rqstng P&A on 1 EBR86093777 (Control board) and 1 AEB73764534 (Evap fan cover)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Charlotte, NC 28205
Johnny
Job Details:
11/20/2024
"Cx stated unit wont wash, enter service mode, no error codes, ran service cycle. No water entered. Verified water source. Checked water valve. Water valve was not connected to control board. Reconnected connector. Tested unit. Working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Midland, NC 28107
Johnny
Job Details:
11/20/2024
Observed leak coming from heater element. Referenced service pointer w11540964. Tested unit. Working as designed.; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Charlotte, NC 28277
Caleb
Job Details:
11/20/2024
Unable to validate pop. If call back unit needs control and light socket