We serviced a
WHIRLPOOL DRYER
Model GEW9250PL0
Near Mooresville, NC 28117
Mark C.
Job Details:
07/17/2023
Customer states unit is heating but takes forever to dry. Customer states he recently cleaned the ductwork and replaced the vent hose. Inspected vent hose no hard bends in the hose cleaned inner duct assembly. Unit is heating properly. Instructed customer that when cleaning the ductwork will the duct brush in most cases without extreme suction the lint will pack into the duct at the roof causing exhaust blockage extending dry time. Unit is fully operational.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon, CT 06001
Chuck M.
Job Details:
07/17/2023
Installed lower spray arm. Advised customer to run hot water before starting dishwasher.
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Southington, CT 06489
Martino S.
Job Details:
07/17/2023
"Check unit as per customer not heating, check power at outlet no voltage. Went to circuit breaker, breaker was off, turn on breaker and check voltage to the unit. 240v across black and red and 120v across each legs to neutral. Turn on unit to cycle unit heating normal on sensor cycles and time dry cycle, unit working to specs."
We serviced a
WHIRLPOOL WASHER
Model WRS315SNHM
Near Southington, CT 06479
Martino S.
Job Details:
07/17/2023
"Check unit as per customer not draining or spinning, unit drain but doesnt spin parts order tentative P/A.; ordrng 1 W11212745 (Actuator) and 1 W10721967 (Clutch) and 1 W11227944 (Capacitor) and 1 W10528947 (Drive hub)"
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Southington, CT 06489
Martino S.
Job Details:
07/17/2023
"Check unit as per customer not heating, unit power up on start saying sensing check therm fuse out, replace thermal fuse and check unit working to specs.; used 1 Wp3390719 (Fuse-Thrml) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JSC24C8EAM00
Near Southington, CT 06489
Martino S.
Job Details:
07/17/2023
"Check unit as per customer complaint no cooling in freezer. Check unit compressor running, remove evaporator cover found no frost only small about of ice on tubing. Unit have a leaking issue and compressor was replaced in 2019, new owner and customer deny repair preferred to buy new unit."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Bolton, CT 06043
Jeremy B.
Job Details:
07/17/2023
"Washer stopping mid cycle and lights on panel flashing. Drain pump pumping but making a abnormal noise on start up. Found stuck key error and long drain error. Needs new console, control, and pump. ; rqstng P&A on 1 W11112662 (Control panel) and 1 W11417461 (Control) and 1 W10876600 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Enfield, CT 06082
Gary V.
Job Details:
07/17/2023
"Inspected and found no ice production. Found ice maker molex connector pins inside connector loose, adjusted and tightened pins, cycled ice maker and filled with water. Please allow 24 hours for ice production."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Enfield, CT 06082
Gary V.
Job Details:
07/17/2023
"Inspected and found black/ white wire terminal to timer motor dislodged, and reinserted and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rock Hill, SC 29732
Mitch H.
Job Details:
07/15/2023
"Tested and ran diagnostics. Found F8E1 long fill error. Ran test for inlet valve, cold side humming but no water coming in. Replaced valve, tested, now filling and operating properly.; used 1 W11210459 (Inlet valve) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Fort Mill, SC 29707
Mitch H.
Job Details:
07/15/2023
Checked dryer and ran diagnostics. Found F4E1 heater relay error. Customer says dryer will work in timed dry but will not dry correctly in automatic. Requesting P&A for control.; rqstng P&A on 1 WPW10542001 (ACU)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Fort Mill, SC 29707
Mitch H.
Job Details:
07/15/2023
"Replaced heater and OWI sensor. Ran diagnostics cycle, all checked good. Started normal cycle, let fill and run, all good. Cancelled cycle, drained properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Indian Land, SC 29707
Mitch H.
Job Details:
07/15/2023
"Checked and tested dishwasher. No stored error codes. Dishwasher fills, runs and drains properly. Customer says they have never run a cycle on dishwasher. Only use it to dry dishes after hand washing. Explained to customer that if they are not running dishwasher then it will not drain. Pump has to run to drain dishwasher."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Catawba, SC 29704
Mitch H.
Job Details:
07/15/2023
"Tested and ran dryer. Heating and cycling normally. No unusual odors. Has good airflow at outside vent. Had customer put wet towel in and retested, still no unusual odor. Unable to duplicate complaint, dryer operating normally and properly."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lancaster, SC 29720
Mitch H.
Job Details:
07/15/2023
Checked and found lid locked and washer would not power on. Replaced main control. Washer now powers on. Ran calibration and tested functions. All operating properly.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lancaster, SC 29720
Mitch H.
Job Details:
07/15/2023
"Checked and found F9E1 drain error. Found drain pump humming but not pumping. Replaced pump, tested, operating properly.; used 1 W11412291 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Auburn, MA 01501
Angel R.
Job Details:
07/14/2023
"Installed harness, tested ok.; dspstn on spec-tagged invntry: 1 W11590868 LOWER HARNESS"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Southbridge, MA 01550
Angel R.
Job Details:
07/14/2023
"Installed motor, tested ok."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Dudley, MA 01571
Angel R.
Job Details:
07/14/2023
Customer says problem is erratic at times oven elements wont work and the cooktop does and sometimes nothing works. Previously had a power outage when lighting struck nearby. Will order new control board and harness as precaution.; ordrng 1 W11594224 (Control) and 1 W11531755 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Thompson, CT 06277
Angel R.
Job Details:
07/14/2023
"Installed control, tested ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Gastonia, NC 28056
Ryan S.
Job Details:
07/14/2023
Customer complained unit not starting. Found thermal fuse blown. Replaced fuse and ran unit. Heater cutting off and off at proper temps. Found unit was pushed too far back and smashing vent hose. Informed customer to not push unit further back. Verified proper operation. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Gastonia, NC 28056
Ryan S.
Job Details:
07/14/2023
"Came to install parts ordered by previous tech. When taking out door ordered. Black door was ordered, need stainless. Ordering stainless door. Also found spacers broken. Ordering both spacers. Left handle off with customer to prevent damage. Replaced surface element ordered. Test good. Informed customer office will call when part comes in. ; rqstng P&A on 1 WPW10410341 (Spacer) and 1 WPW10410341 (Spacer2) and 1 W10877562 (Stainless door.)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Belmont, NC 28012
Ryan S.
Job Details:
07/14/2023
"Customer complained unit fan making noise. Lowered microwave and noise still present, ordering fan blower. Informed customer office will call when parts come in. Unit had p&L authorization. ; ordrng 1 W11662632 (Fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Hartford, CT 06106
Ruben C.
Job Details:
07/14/2023
Checked found gearcase bearing noisy and rough basket is wobbling also had error for actuator ordering gearcase basket washplate and actuator two time slot; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator) and 1 W10752283 (Washplate) and 1 W10752719 (Basket) and 1 W10752187 (Screw) and 1 Time (Extratime)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hartford, CT 06112
Ruben C.
Job Details:
07/14/2023
Replaced reservoir and valve still no water found inlet tube on filter in blocking water ordering tubing; ordrng 1 W11162036 (Tube outlet filter) and 1 W11162040 (Filter inlet)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near West Hartford, CT 06119
Ruben C.
Job Details:
07/14/2023
Checked unit ran diagnostics normal adjusted cam nut was slightly loose tested normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS08
Near Simsbury, CT 06070
Martino S.
Job Details:
07/14/2023
"Replace defective fresh food door gasket, heated up to seals all around and check unit working to specs.; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY"
We serviced a
MAYTAG WASHER
Model MAH2400AWW
Near Simsbury, CT 06070
Martino S.
Job Details:
07/14/2023
"Check unit as per customer complaint door stay close, ran drain and spin cycle unit drain and spin door stay lock. Unplug unit and plug unit in again and door unlocked. Customer undecided if to repair unit or buy new unit."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Avon, CT 06001
Martino S.
Job Details:
07/14/2023
"Check unit per customers complaint not spinning and making noise. Ran drain and spin cycle found wash plate loose and making noise, gear-cage screw hole strip out unable to tighten screw. Customer decline repair of parts and labor will purchase new appliances."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Bloomfield, CT 06002
Ruben C.
Job Details:
07/14/2023
Replaced auger motor and devider tested operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Avon, CT 06001
Martino S.
Job Details:
07/14/2023
"Check unit as per customer complaint, unit check working normal no problem found customer education on closing French doors."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, NC 28278
Ryan S.
Job Details:
07/14/2023
Customer complained Ui is not responsive intermittently. Found when pressing buttons they dont Always register. Had to try to enter diagnostics 4 times before successfully entering. No error codes present. Ordering Ui panel. Informed customer office will call when part comes in. ; ordrng 1 W11600321 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Pineville, NC 28134
Ryan S.
Job Details:
07/14/2023
"Retuned to install parts ordered by previous. Installed parts and icemaker still not working. Found issue with harness in ice box, its hard to plug in harness to icebox and found short inside door wire it to ice maker. Found icemaker would start and stop when messing with wiring and harness to icemaker, it harness on icemaker itself but harness to icemaker in door frame. Found voltage from board j10-10 and j10-9 but then no voltage on harness connected to icemaker that turns to red and black. Needs new door due to location of harness. Door is no longer available. Called techline to document issue. Sr#7736857703 informed customer to call his warranty company that unit is not repairable ; dspstn on spec-tagged invntry: 1 W11333076 CNTRL-ELEC"
We serviced a
JENN-AIR OVEN
Model JDRP548HL01
Near Charlotte, NC 28226
Ryan S.
Job Details:
07/14/2023
"Sr# 7736855674. Customer complained lights came back after cooking a few times. Ran service mode and got f8e2 error on right side and 10 blinks on left side. Techline said that there is no 10 blinks on left side, he soad Im out saying it didnt happen but it inky shows as 9 blinks and 11 both are issue with left side cooling fan. Had ran all checked for service test 10 and all checks good. Ran tests for left side and found slight drop in resistance on left side cooling fan. Ordering left side cooling fan and extension board. Informed customer office will call when parts come in. Need helper on return call. Scheduled return call for 7-28-23, customer couldnt do sooner. ; ordrng 1 W11317945 (Appliance manager extension.) and 1 W11248652 (Cooling fan) and 1 2xtimeframe (2xtimeframe)"
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS03
Near Charlotte, NC 28277
Ryan S.
Job Details:
07/14/2023
Customer complained unit icemaker making a lot of noise. Ran service mode and checked icemaker and icemaker parts. Found icemaker fan making odd noises when starting and stopping. Also found icemaker making loud noise when harvesting. Ordering icemaker and icemaker fan. Informed customer office will call when parts come in to schedule return call. ; ordrng 1 W11658802 (Ice maker) and 1 W10846539 (Icebox fan)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Monroe, NC 28110
Jonathan J.
Job Details:
07/14/2023
Complaint door falls when opened not latching properly water staying in about a new dishwasher. Water underneath of the filter is normal filter was installed improperly causing waters to sit upside down and spray arm to not spin properly. Customer may have noticed a poor wash performance when using the dishwasher. no error codes in history ordering hinges; ordrng 1 W11573702 (Hinge) and 1 W11573703 (Hinge)
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Worcester, MA 01606
Chris B.
Job Details:
07/14/2023
Complaint that the burners are not working and oven too. Found burnt main harness wire. Will order parts for a return visit. ; ordrng 1 WPW10245259 (Terminal Block) and 1 W11454490 (Main Wire)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS02
Near Rock Hill, SC 29732
Mitch H.
Job Details:
07/14/2023
"Tested ice maker, would not cycle. Replaced ice maker, cycled and filled properly. ; used 1 W10884390 (Ice maker) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near York, SC 29745
Mitch H.
Job Details:
07/14/2023
"Tested and found inlet valve bad. Replaced with valve from t/s. Retested, washer now filling and operating properly.; used 1 W11210459 (Valve) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Unionville, NC 28110
Jonathan J.
Job Details:
07/14/2023
"Replaced main control, set calibrated temperature back to zero customer to use all elements are working fine. No additional issues found with oven."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Marshville, NC 28103
Jonathan J.
Job Details:
07/14/2023
Replaced damper control tested operations unit is now operating quietly now. No additional issues found or reported by customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
07/14/2023
Sealed system equalized pressure upon arrival -1 vacuum extremely low. Under charged. I found ff evap fan is not coming on in diagnostics evaporator completely frozen over now will need extra time to defrost. And figure out sealed system leak at filter drier found. Micro leak. Door hinge on left ff is bent preventing door from closing properly allowing for air leak at top of door. Dual evap system 53 grams whirlpool techline file number 7736859108; rqstng P&A on 1 W11240748 (Hinge) and 1 W10878115 (Hinge) and 1 WPW10505294 (Coupler) and 1 W11457241 (Drip pan) and 1 W11087438 (Fan motor) and 1 2xtime (2xtime)
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS04
Near Matthews, NC 28104
Jonathan J.
Job Details:
07/14/2023
Complaint oven is not heating properly. Taking longer than usual to preheat. I found broiler element is open not heating properly. Bake element is working fine. Convection element is working fine inner Broiler element is working fine.; ordrng 1 WP9760774 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Windsor Locks, CT 06096
Gary V.
Job Details:
07/14/2023
"Inspected and found drain tube clogged with ice, cleared ice away and tested fine now."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Enfield, CT 06082
Gary V.
Job Details:
07/14/2023
"Inspected and found rotor bolt loose and tightened, cycled and tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
07/14/2023
"Arrived and found the basket damaged (took pics) will reorder. ; ordrng 1 W107752719 (Basket), dspstn on spec-tagged invntry: 1 W11116590 CNTRL-ELEC and 1 W10752283 WASHPLATE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
07/14/2023
Installed new damper and control. Please allow 24 hours for temps to stabilize.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Portland, CT 06480
Jeremy B.
Job Details:
07/14/2023
"Customers complaint is washer not filling properly and not cleaning. Basket has a extreme wobble and gear case making noise. Needs new gear case. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10752719 (Basket), dspstn on spec-tagged invntry: 1 W11038689 VALVE and 1 W11428524 CAPACITOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/14/2023
Water not flowing through dispenser. Found supply line too tight making gasket block water flow. Secured and tested purged a water out of dispenser. all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bristol, CT 06010
Martino S.
Job Details:
07/14/2023
"Replace defective gear case , cam kit, agitator screw and wash plate. Ran diagnostic, wash and fill cycles and drain and spin. Unit check working to specs no leaking.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10752187 AGITATOR SCREW , and 1 W11449840 GEARCASE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555DFZ09
Near Bethlehem, CT 06751
Martino S.
Job Details:
07/14/2023
"Check unit as per customer complaint no light in the freezer and fresh food door gasket rip, check freezer door switch no light in freezer. Please order parts tentative P/A.; ordrng 1 W11602886 (Module) and 1 W11396033 (Switch) and 1 W10443238 (Gasket)"
We serviced a
MAYTAG WASHER
Model MTW5600TQ1
Near Chicopee, MA 01013
Roger R.
Job Details:
07/14/2023
Installed new water level selection switch and agitator dogs. Tested unit and all works properly. Noticed water valve a wall leaking. Notified customer. ; used 1 80040 (AGITATOR DOGS) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWPO
Near Longmeadow, MA 01106
Roger R.
Job Details:
07/14/2023
Tried calling when on way but got voice mail. Customer canceled at door. Couple in a divorce and the wife made the appointment without approval from husband and husband was at door and said service not needed. NO WORK PERFORMED
We serviced a
LG REFRIGERATOR
Model LFX25973D/00
Near Northampton, MA 01062
Mike K.
Job Details:
07/14/2023
Clogged drain causing sheet of ice in freezer and leaking onto floor. Steamed clear drain and ice build up.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Northampton, MA 01060
Mike K.
Job Details:
07/14/2023
"On arrival heard unit trying to drain. Found fork under overflow switch, cleared and unit completed drain. Attempted to use and buttons unresponsive. Start/cancel/control lock work, options work, but none of the cycle optionsLet unit run and verified unit filled and wash motor is running. Drained fine.Ordering user interface. Office to contact customer when authorization is received and part comes in to schedule return; ordrng 1 W11395600 (User interface / console), dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FHSS2635TF6
Near Amherst, MA 01002
Mike K.
Job Details:
07/14/2023
"Unit is leaking onto floor, ice in bottom of freezer. Found clogged drain line. Steamed and would not clear, removed drain hose from back of unit and cleared from there."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Charlotte, NC 28214
Robert A.
Job Details:
07/14/2023
"Cx complaint that the built in unit sits crooked from damaged feet. I inspected the unit to confirm the complaint. I found the rear left foot was not sitting correctly in position causing the crooked position. I correct the position of the foot. I found the handle is stripped in allowing the right handle to be secure. The unit is sitting correctly now, but Im ordering the handle to resolve the issue.; ordrng 1 W10783284 (RC handle)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Dudley, MA 01571
Amanda R.
Job Details:
07/14/2023
Complaint not cooling in ff section damper holes in freezer clogged with ice build up removed ice defrost drain not clogged doors sealing normally ; dspstn on spec-tagged invntry: 1 WP488881 WASHER
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Putnam, CT 06260
Amanda R.
Job Details:
07/14/2023
Replaced console tested operation normal
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Shrewsbury, MA 01545
Chris B.
Job Details:
07/14/2023
Replaced part and unit running working normal. Verified that the wash arms are turning and washing properly. Dishwasher is working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HB07
Near Millbury, MA 01527
Chris B.
Job Details:
07/14/2023
Replaced part and unit running normal. Fan and lights are working correctly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF31FMEDBBC/AA
Near Mansfield, CT 06250
Amanda R.
Job Details:
07/14/2023
Not making ice or cooling good in ff section different company came and replaced y clips ice bin and ff evaporator cover ice box needs to be siliconed completely and ice maker and control and auger needs to be replaced lowered freezer temp to -2 ; rqstng P&A on 1 Da97-15217d (Ice maker) and 1 Da97-12540g (Auger) and 1 Wp482338 (Silicone) and 1 Da92-00484c (Control) and 1 Da97-13850a (Valves)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Killingly, CT 06239
Angel R.
Job Details:
07/14/2023
"Installed IM, tested ok."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/14/2023
"I replace the gear case, cam assembly drive belt, spanner nut agitator, and screw. And calibrated washing machine. No additional issues found no leaks. Washing machine sounds completely normal. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT and 1 W11449840 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/14/2023
Complaint washing machine leaking found washing machine severely out of balance. Upon arrival I pressure tested washing machine found no leaks with washing machine. I am assuming due to balance issue. It may have been overspray causing water to leak. No issues with gearcase. No issues with water valve assembly no issues found with washing machine after leveling feet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Huntersville, NC 28078
Mark C.
Job Details:
07/14/2023
Installed and formed new gasket defrosted unit. Unit is fully operational.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Huntersville, NC 28078
Mark C.
Job Details:
07/14/2023
Unit is showing an F6E1 an unresponsive user interface error replaced Ui unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB00
Near Huntersville, NC 28078
Mark C.
Job Details:
07/14/2023
Unit is not dispensing due to a blocked water filter. Left part with customer and instructed customer to purchase a replacement filter. Unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Iron Station, NC 28080
Mark C.
Job Details:
07/14/2023
Installed new reservoir assembly unit is fully operational.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Mint Hill, NC 28227
Vincent O.
Job Details:
07/14/2023
Sr# 7736856581. No problem found with unit. Flames are not yellow. Flame tips intermittently flicker orange. This is likely due to dust particles in the ambient air. Documented with pics and tech line. All functions check ok. Unit is operating properly.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Watertown, CT 06795
Jimmy R.
Job Details:
07/14/2023
Installed new sump and motor ran machine thew a wash cycle and unit is now washing and operating properly. Secured drain hose with a loop due to kay8ng on ground also secured unit to stop from moving ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Dallas, NC 28034
Mark C.
Job Details:
07/14/2023
Customer states unit makes a noise like something is catching. Placed unit into rinse spin found units transmission to be making a periodic rubbing. Noise. Quoted 625.88. Customer is not going with repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Charlotte, NC 28214
Robert A.
Job Details:
07/14/2023
Cx complaint that the units upper rack piece is splitting. I inspected the unit to confirm the complaint. I found the pivot clip and guard clip are splitting not able to hold their position. They will need to be replaced. Im ordering the parts for the return visit.; ordrng 1 WPW10082853 (Rack clip) and 1 W10919676 (Guard rack clip)
We serviced a
GE REFRIGERATOR
Model GDE21ESKGRSS
Near Enfield, CT 06082
Gary V.
Job Details:
07/14/2023
"Inspected and found no frost pattern, found compressor shutting down on overload, quoted for compressor replacement and they will call if wants repaired."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Southington, CT 06479
Jimmy R.
Job Details:
07/14/2023
"Ran dryer and found unit shaking out of control and making an awful grinding noise, removed drum and found rollers disintegrated causing machine to make all the noise. Replaced rollers and belt with kit cleaned out unit lubed rollers and new idler pulley found wile vacuuming vent for lint screen blocked cuaing poor ventilation, vacuumed out lint housing and venting ran cycle and all operations now working to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Southington, CT 06489
Jimmy R.
Job Details:
07/14/2023
"Checked over unit and found no cooling in fridge section and freezer staying semi cold down low, found ice building up on evap cover due to unit not defrosting. Melted all ice and found brown heater wire had never been clipped in causing it to pull from connection when ice built up, reattached heater wire and unit is now defrosting and operating to specs"
We serviced a
WHIRLPOOL MICROWAVE
Model IBMS1455WW0
Near Newington, CT 06111
Ruben C.
Job Details:
07/14/2023
Replaced button holder and turntable motor motor still not turning would be control issue cust is not going for any further expense leaving it the way it is
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Dallas, NC 28034
Mark C.
Job Details:
07/14/2023
Installed new harness unit is fully operational
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Mount Holly, NC 28120
Mark C.
Job Details:
07/14/2023
Installed new cam and belt placed unit into test function ran agitate and spin unit is fully operational with abnormal noises.; used 1 W10006384 (Belt) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Southington, CT 06489
Jimmy R.
Job Details:
07/14/2023
"Tested oven and found bake cycle would not stay on found when lighting unit would light keep clicking then shut off never heating up. Checked broil and gas is flowing and staying on during a broil cycle, checked ignitor wile heating up and found ignitor spark jumping this is causing unit to think its not lit and then shutting down ignitor cracked. Replaced ignitor and unit is now heating and operating to specs, customer had been having issue even with old oven advised to checked electrical and add a surge protector on outlet may help ."
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Huntersville, NC 28078
Mark C.
Job Details:
07/14/2023
Installed new controls unit is fully operational.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Fort Mill, SC 29708
Mitch H.
Job Details:
07/14/2023
"Found 2 lights lit on control but no response from any key press. Unplugged dryer for one minute. Plugged back in, dryer now working. Ordering control.; ordrng 1 W11618916 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Rockwell, NC 28138
Vincent O.
Job Details:
07/14/2023
Found drain tube frozen and unit leaking from drain extension. Order and replace extension. ; ordrng 1 W11084807 (extension)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Fort Mill, SC 29715
Mitch H.
Job Details:
07/14/2023
"Replaced control, ran DLMS calibration. Ran diagnostics cycle, all tested good. Ran component test for water valve, agitate and spin, all operating properly.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Meriden, CT 06451
Jimmy R.
Job Details:
07/14/2023
"Tested washer and found unit would not start a cycle found unit would come on and just sit then end never sensing, ran diagnostics and found errors F7e3 engagement failure F7e4 basket reengagement failure checked actuator wile running a test cycle and actuator not moving causing unit to not sense and start. Replaced actuator recalibrated and unit is now sensing and washing properly ; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Easthampton, MA 01027
Mike K.
Job Details:
07/14/2023
"Cs complaint is that the timer does not advance on any setting. Tested on timed dry.Ran for 5 minutes. Did not advanceReplaced timer and ran for another 5 minutes on timed dry, advanced properly; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Weddington, NC 28104
Jeff L.
Job Details:
07/14/2023
Pd check # 10690 $ 933.03 total for both repairs.Found damper assembly making noise needs to be replaced; ordrng 1 WPW10594329 (Damper assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cheshire, CT 06410
Jimmy R.
Job Details:
07/14/2023
"Tested unit and found ice maker over flowing and not making ice, found ice building up on bottom of ice container due to water fill on ice maker blocked causing water to over flow when filling making the ice form on bottom of bin. Removed ice maker and removed ice from fill tube and blockage reinstalled unit and cycled ice maker, found unit now filling properly checked connections on top of cabinet and it is dry, advise customer to give unit 25 hrs so ice can be made"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Waterbury, CT 06708
Jimmy R.
Job Details:
07/14/2023
"Checked over unit due to machine and stopped working with no power only pump was running no cntrl, customer checked unit after a day and machine was back on and running. Ran diagnostics and found no errors in unit ran machine thew a self test and all thermistor are good pumps are running and unit is cooling and forming ice. Wile running noticed water not traveling over ice properly found only running on one side, cleaned fill tube and holes on fill line water is now running properly. Checked cntrl for loose wires and all wires are tight, Advised customer could not find any issues with unit I cleaned water inlet so water will roll over ice correctly advised to keep an eye on unit and if any issue call back as of now unit is running to specs"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
07/14/2023
"Installed new ignitor and harness heated oven to 350 degrees and oven is now lighting right away and getting to temp, let oven sit and unit is coming back 9n and relighting properly, all functions now working to factory specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fort Mill, SC 29708
Mitch H.
Job Details:
07/14/2023
"Removed shelves, drawers and air tower, replaced damper. Reassembled, tested, damper operating properly and quietly."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Wilbraham, MA 01095
Roger R.
Job Details:
07/14/2023
Unit has frozen ice maker room. Needs retrofit kit DA82-026991 $463.25 plus $279 complex labor rate and any taxes due. ; dspstn on spec-tagged invntry: 1 DA97-13718C ICE MAKER UNDER 25 CUBE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near West Springfield, MA 01089
Roger R.
Job Details:
07/14/2023
"Found unit has frost clog in refrigerator section, freezer cold checked and found a service pointer for this issue. Pointer number W11376817A This addresses this issue and covers the replacement of the main control and the evaporator cover. Use S code S15330. Ordering new cover and control board. Office will call when parts are available to schedule return visitUNIT MUST BE UNPLUGGED CLEANED AND DEFROSTED FOR MINIMUM 48 hours with all door open. COLLECT TRIP,CHARGE ON RETURN VISIT. $129 due p&l paid by manufacturer ; rqstng P&A on 1 W10889841 (Cover, evaporator) and 1 W11389713 (Control, main), ordrng 1 2TIMEFRAME (French door refrigerator evaporator cover repair)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Stafford, CT 06076
Amanda R.
Job Details:
07/14/2023
Replaced both rails for bottom drawer in freezer
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
07/14/2023
Found ice build up on front part of reeder evap causing poor air flow into ice maker. Cleared away ice and ran test 4 found even frost pattern. Please allow 24hrs for temps to stabilize. Looks like the door wasnt closed properly causing frost.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, NC 28216
Robert A.
Job Details:
07/14/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Worcester, MA 01609
Angel R.
Job Details:
07/14/2023
"Installed valve, tested ok.; dspstn on spec-tagged invntry: 1 W11434044 VALVE-INLT"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Glastonbury, CT 06073
Jeremy B.
Job Details:
07/14/2023
Installed new gasket. All checks ok.
We serviced a
SAMSUNG RANGE
Model FE710DRS/XAA
Near Concord, NC 28025
Vincent O.
Job Details:
07/14/2023
Switch has gone bad and will need to be replaced. The eye that it controls worlds fine. Customer does not wish to repair.
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Agawam, MA 01030
Mike K.
Job Details:
07/14/2023
"Cs says unit is out spinning or agitating.Ran self test. Did agitate and spin for me, grinding in spin, has a bad bearing/gearcase assyDenied repair. Collected for service call"