Service History 42 - Advantage Appliance Repair

We serviced a

WHIRLPOOL DRYER

Model GEW9250PL0

Near Mooresville, NC 28117

Mark C.

Job Details: 07/17/2023

Customer states unit is heating but takes forever to dry. Customer states he recently cleaned the ductwork and replaced the vent hose. Inspected vent hose no hard bends in the hose cleaned inner duct assembly. Unit is heating properly. Instructed customer that when cleaning the ductwork will the duct brush in most cases without extreme suction the lint will pack into the duct at the roof causing exhaust blockage extending dry time. Unit is fully operational.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Avon, CT 06001

Chuck M.

Job Details: 07/17/2023

Installed lower spray arm. Advised customer to run hot water before starting dishwasher.

We serviced a

MAYTAG DRYER

Model MEDB765FW

Near Southington, CT 06489

Martino S.

Job Details: 07/17/2023

"Check unit as per customer not heating, check power at outlet no voltage. Went to circuit breaker, breaker was off, turn on breaker and check voltage to the unit. 240v across black and red and 120v across each legs to neutral. Turn on unit to cycle unit heating normal on sensor cycles and time dry cycle, unit working to specs."

We serviced a

WHIRLPOOL WASHER

Model WRS315SNHM

Near Southington, CT 06479

Martino S.

Job Details: 07/17/2023

"Check unit as per customer not draining or spinning, unit drain but doesnt spin parts order tentative P/A.; ordrng 1 W11212745 (Actuator) and 1 W10721967 (Clutch) and 1 W11227944 (Capacitor) and 1 W10528947 (Drive hub)"

We serviced a

WHIRLPOOL DRYER

Model WED8500BW0

Near Southington, CT 06489

Martino S.

Job Details: 07/17/2023

"Check unit as per customer not heating, unit power up on start saying sensing check therm fuse out, replace thermal fuse and check unit working to specs.; used 1 Wp3390719 (Fuse-Thrml) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JSC24C8EAM00

Near Southington, CT 06489

Martino S.

Job Details: 07/17/2023

"Check unit as per customer complaint no cooling in freezer. Check unit compressor running, remove evaporator cover found no frost only small about of ice on tubing. Unit have a leaking issue and compressor was replaced in 2019, new owner and customer deny repair preferred to buy new unit."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Bolton, CT 06043

Jeremy B.

Job Details: 07/17/2023

"Washer stopping mid cycle and lights on panel flashing. Drain pump pumping but making a abnormal noise on start up. Found stuck key error and long drain error. Needs new console, control, and pump. ; rqstng P&A on 1 W11112662 (Control panel) and 1 W11417461 (Control) and 1 W10876600 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Enfield, CT 06082

Gary V.

Job Details: 07/17/2023

"Inspected and found no ice production. Found ice maker molex connector pins inside connector loose, adjusted and tightened pins, cycled ice maker and filled with water. Please allow 24 hours for ice production."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Enfield, CT 06082

Gary V.

Job Details: 07/17/2023

"Inspected and found black/ white wire terminal to timer motor dislodged, and reinserted and cycled, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rock Hill, SC 29732

Mitch H.

Job Details: 07/15/2023

"Tested and ran diagnostics. Found F8E1 long fill error. Ran test for inlet valve, cold side humming but no water coming in. Replaced valve, tested, now filling and operating properly.; used 1 W11210459 (Inlet valve) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED86HEBW0

Near Fort Mill, SC 29707

Mitch H.

Job Details: 07/15/2023

Checked dryer and ran diagnostics. Found F4E1 heater relay error. Customer says dryer will work in timed dry but will not dry correctly in automatic. Requesting P&A for control.; rqstng P&A on 1 WPW10542001 (ACU)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Fort Mill, SC 29707

Mitch H.

Job Details: 07/15/2023

"Replaced heater and OWI sensor. Ran diagnostics cycle, all checked good. Started normal cycle, let fill and run, all good. Cancelled cycle, drained properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Indian Land, SC 29707

Mitch H.

Job Details: 07/15/2023

"Checked and tested dishwasher. No stored error codes. Dishwasher fills, runs and drains properly. Customer says they have never run a cycle on dishwasher. Only use it to dry dishes after hand washing. Explained to customer that if they are not running dishwasher then it will not drain. Pump has to run to drain dishwasher."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Catawba, SC 29704

Mitch H.

Job Details: 07/15/2023

"Tested and ran dryer. Heating and cycling normally. No unusual odors. Has good airflow at outside vent. Had customer put wet towel in and retested, still no unusual odor. Unable to duplicate complaint, dryer operating normally and properly."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lancaster, SC 29720

Mitch H.

Job Details: 07/15/2023

Checked and found lid locked and washer would not power on. Replaced main control. Washer now powers on. Ran calibration and tested functions. All operating properly.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Lancaster, SC 29720

Mitch H.

Job Details: 07/15/2023

"Checked and found F9E1 drain error. Found drain pump humming but not pumping. Replaced pump, tested, operating properly.; used 1 W11412291 (Drain pump) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Auburn, MA 01501

Angel R.

Job Details: 07/14/2023

"Installed harness, tested ok.; dspstn on spec-tagged invntry: 1 W11590868 LOWER HARNESS"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Southbridge, MA 01550

Angel R.

Job Details: 07/14/2023

"Installed motor, tested ok."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB3

Near Dudley, MA 01571

Angel R.

Job Details: 07/14/2023

Customer says problem is erratic at times oven elements wont work and the cooktop does and sometimes nothing works. Previously had a power outage when lighting struck nearby. Will order new control board and harness as precaution.; ordrng 1 W11594224 (Control) and 1 W11531755 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Thompson, CT 06277

Angel R.

Job Details: 07/14/2023

"Installed control, tested ok."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Gastonia, NC 28056

Ryan S.

Job Details: 07/14/2023

Customer complained unit not starting. Found thermal fuse blown. Replaced fuse and ran unit. Heater cutting off and off at proper temps. Found unit was pushed too far back and smashing vent hose. Informed customer to not push unit further back. Verified proper operation. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Gastonia, NC 28056

Ryan S.

Job Details: 07/14/2023

"Came to install parts ordered by previous tech. When taking out door ordered. Black door was ordered, need stainless. Ordering stainless door. Also found spacers broken. Ordering both spacers. Left handle off with customer to prevent damage. Replaced surface element ordered. Test good. Informed customer office will call when part comes in. ; rqstng P&A on 1 WPW10410341 (Spacer) and 1 WPW10410341 (Spacer2) and 1 W10877562 (Stainless door.)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ00

Near Belmont, NC 28012

Ryan S.

Job Details: 07/14/2023

"Customer complained unit fan making noise. Lowered microwave and noise still present, ordering fan blower. Informed customer office will call when parts come in. Unit had p&L authorization. ; ordrng 1 W11662632 (Fan)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Hartford, CT 06106

Ruben C.

Job Details: 07/14/2023

Checked found gearcase bearing noisy and rough basket is wobbling also had error for actuator ordering gearcase basket washplate and actuator two time slot; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator) and 1 W10752283 (Washplate) and 1 W10752719 (Basket) and 1 W10752187 (Screw) and 1 Time (Extratime)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Hartford, CT 06112

Ruben C.

Job Details: 07/14/2023

Replaced reservoir and valve still no water found inlet tube on filter in blocking water ordering tubing; ordrng 1 W11162036 (Tube outlet filter) and 1 W11162040 (Filter inlet)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near West Hartford, CT 06119

Ruben C.

Job Details: 07/14/2023

Checked unit ran diagnostics normal adjusted cam nut was slightly loose tested normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS08

Near Simsbury, CT 06070

Martino S.

Job Details: 07/14/2023

"Replace defective fresh food door gasket, heated up to seals all around and check unit working to specs.; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY"

We serviced a

MAYTAG WASHER

Model MAH2400AWW

Near Simsbury, CT 06070

Martino S.

Job Details: 07/14/2023

"Check unit as per customer complaint door stay close, ran drain and spin cycle unit drain and spin door stay lock. Unplug unit and plug unit in again and door unlocked. Customer undecided if to repair unit or buy new unit."

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Avon, CT 06001

Martino S.

Job Details: 07/14/2023

"Check unit per customers complaint not spinning and making noise. Ran drain and spin cycle found wash plate loose and making noise, gear-cage screw hole strip out unable to tighten screw. Customer decline repair of parts and labor will purchase new appliances."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Bloomfield, CT 06002

Ruben C.

Job Details: 07/14/2023

Replaced auger motor and devider tested operation normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Avon, CT 06001

Martino S.

Job Details: 07/14/2023

"Check unit as per customer complaint, unit check working normal no problem found customer education on closing French doors."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Charlotte, NC 28278

Ryan S.

Job Details: 07/14/2023

Customer complained Ui is not responsive intermittently. Found when pressing buttons they dont Always register. Had to try to enter diagnostics 4 times before successfully entering. No error codes present. Ordering Ui panel. Informed customer office will call when part comes in. ; ordrng 1 W11600321 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Pineville, NC 28134

Ryan S.

Job Details: 07/14/2023

"Retuned to install parts ordered by previous. Installed parts and icemaker still not working. Found issue with harness in ice box, its hard to plug in harness to icebox and found short inside door wire it to ice maker. Found icemaker would start and stop when messing with wiring and harness to icemaker, it harness on icemaker itself but harness to icemaker in door frame. Found voltage from board j10-10 and j10-9 but then no voltage on harness connected to icemaker that turns to red and black. Needs new door due to location of harness. Door is no longer available. Called techline to document issue. Sr#7736857703 informed customer to call his warranty company that unit is not repairable ; dspstn on spec-tagged invntry: 1 W11333076 CNTRL-ELEC"

We serviced a

JENN-AIR OVEN

Model JDRP548HL01

Near Charlotte, NC 28226

Ryan S.

Job Details: 07/14/2023

"Sr# 7736855674. Customer complained lights came back after cooking a few times. Ran service mode and got f8e2 error on right side and 10 blinks on left side. Techline said that there is no 10 blinks on left side, he soad Im out saying it didnt happen but it inky shows as 9 blinks and 11 both are issue with left side cooling fan. Had ran all checked for service test 10 and all checks good. Ran tests for left side and found slight drop in resistance on left side cooling fan. Ordering left side cooling fan and extension board. Informed customer office will call when parts come in. Need helper on return call. Scheduled return call for 7-28-23, customer couldnt do sooner. ; ordrng 1 W11317945 (Appliance manager extension.) and 1 W11248652 (Cooling fan) and 1 2xtimeframe (2xtimeframe)"

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS03

Near Charlotte, NC 28277

Ryan S.

Job Details: 07/14/2023

Customer complained unit icemaker making a lot of noise. Ran service mode and checked icemaker and icemaker parts. Found icemaker fan making odd noises when starting and stopping. Also found icemaker making loud noise when harvesting. Ordering icemaker and icemaker fan. Informed customer office will call when parts come in to schedule return call. ; ordrng 1 W11658802 (Ice maker) and 1 W10846539 (Icebox fan)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Monroe, NC 28110

Jonathan J.

Job Details: 07/14/2023

Complaint door falls when opened not latching properly water staying in about a new dishwasher. Water underneath of the filter is normal filter was installed improperly causing waters to sit upside down and spray arm to not spin properly. Customer may have noticed a poor wash performance when using the dishwasher. no error codes in history ordering hinges; ordrng 1 W11573702 (Hinge) and 1 W11573703 (Hinge)

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Worcester, MA 01606

Chris B.

Job Details: 07/14/2023

Complaint that the burners are not working and oven too. Found burnt main harness wire. Will order parts for a return visit. ; ordrng 1 WPW10245259 (Terminal Block) and 1 W11454490 (Main Wire)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS02

Near Rock Hill, SC 29732

Mitch H.

Job Details: 07/14/2023

"Tested ice maker, would not cycle. Replaced ice maker, cycled and filled properly. ; used 1 W10884390 (Ice maker) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near York, SC 29745

Mitch H.

Job Details: 07/14/2023

"Tested and found inlet valve bad. Replaced with valve from t/s. Retested, washer now filling and operating properly.; used 1 W11210459 (Valve) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS20

Near Unionville, NC 28110

Jonathan J.

Job Details: 07/14/2023

"Replaced main control, set calibrated temperature back to zero customer to use all elements are working fine. No additional issues found with oven."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Marshville, NC 28103

Jonathan J.

Job Details: 07/14/2023

Replaced damper control tested operations unit is now operating quietly now. No additional issues found or reported by customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 07/14/2023

Sealed system equalized pressure upon arrival -1 vacuum extremely low. Under charged. I found ff evap fan is not coming on in diagnostics evaporator completely frozen over now will need extra time to defrost. And figure out sealed system leak at filter drier found. Micro leak. Door hinge on left ff is bent preventing door from closing properly allowing for air leak at top of door. Dual evap system 53 grams whirlpool techline file number 7736859108; rqstng P&A on 1 W11240748 (Hinge) and 1 W10878115 (Hinge) and 1 WPW10505294 (Coupler) and 1 W11457241 (Drip pan) and 1 W11087438 (Fan motor) and 1 2xtime (2xtime)

We serviced a

KITCHENAID WALL OVEN

Model KEBS107SSS04

Near Matthews, NC 28104

Jonathan J.

Job Details: 07/14/2023

Complaint oven is not heating properly. Taking longer than usual to preheat. I found broiler element is open not heating properly. Bake element is working fine. Convection element is working fine inner Broiler element is working fine.; ordrng 1 WP9760774 (Element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Windsor Locks, CT 06096

Gary V.

Job Details: 07/14/2023

"Inspected and found drain tube clogged with ice, cleared ice away and tested fine now."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Enfield, CT 06082

Gary V.

Job Details: 07/14/2023

"Inspected and found rotor bolt loose and tightened, cycled and tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 07/14/2023

"Arrived and found the basket damaged (took pics) will reorder. ; ordrng 1 W107752719 (Basket), dspstn on spec-tagged invntry: 1 W11116590 CNTRL-ELEC and 1 W10752283 WASHPLATE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 07/14/2023

Installed new damper and control. Please allow 24 hours for temps to stabilize.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Portland, CT 06480

Jeremy B.

Job Details: 07/14/2023

"Customers complaint is washer not filling properly and not cleaning. Basket has a extreme wobble and gear case making noise. Needs new gear case. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10752719 (Basket), dspstn on spec-tagged invntry: 1 W11038689 VALVE and 1 W11428524 CAPACITOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Middletown, CT 06457

Jeremy B.

Job Details: 07/14/2023

Water not flowing through dispenser. Found supply line too tight making gasket block water flow. Secured and tested purged a water out of dispenser. all checks ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bristol, CT 06010

Martino S.

Job Details: 07/14/2023

"Replace defective gear case , cam kit, agitator screw and wash plate. Ran diagnostic, wash and fill cycles and drain and spin. Unit check working to specs no leaking.; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10752187 AGITATOR SCREW , and 1 W11449840 GEARCASE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555DFZ09

Near Bethlehem, CT 06751

Martino S.

Job Details: 07/14/2023

"Check unit as per customer complaint no light in the freezer and fresh food door gasket rip, check freezer door switch no light in freezer. Please order parts tentative P/A.; ordrng 1 W11602886 (Module) and 1 W11396033 (Switch) and 1 W10443238 (Gasket)"

We serviced a

MAYTAG WASHER

Model MTW5600TQ1

Near Chicopee, MA 01013

Roger R.

Job Details: 07/14/2023

Installed new water level selection switch and agitator dogs. Tested unit and all works properly. Noticed water valve a wall leaking. Notified customer. ; used 1 80040 (AGITATOR DOGS) from stock

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWPO

Near Longmeadow, MA 01106

Roger R.

Job Details: 07/14/2023

Tried calling when on way but got voice mail. Customer canceled at door. Couple in a divorce and the wife made the appointment without approval from husband and husband was at door and said service not needed. NO WORK PERFORMED

We serviced a

LG REFRIGERATOR

Model LFX25973D/00

Near Northampton, MA 01062

Mike K.

Job Details: 07/14/2023

Clogged drain causing sheet of ice in freezer and leaking onto floor. Steamed clear drain and ice build up.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Northampton, MA 01060

Mike K.

Job Details: 07/14/2023

"On arrival heard unit trying to drain. Found fork under overflow switch, cleared and unit completed drain. Attempted to use and buttons unresponsive. Start/cancel/control lock work, options work, but none of the cycle optionsLet unit run and verified unit filled and wash motor is running. Drained fine.Ordering user interface. Office to contact customer when authorization is received and part comes in to schedule return; ordrng 1 W11395600 (User interface / console), dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FHSS2635TF6

Near Amherst, MA 01002

Mike K.

Job Details: 07/14/2023

"Unit is leaking onto floor, ice in bottom of freezer. Found clogged drain line. Steamed and would not clear, removed drain hose from back of unit and cleared from there."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN708MPS00

Near Charlotte, NC 28214

Robert A.

Job Details: 07/14/2023

"Cx complaint that the built in unit sits crooked from damaged feet. I inspected the unit to confirm the complaint. I found the rear left foot was not sitting correctly in position causing the crooked position. I correct the position of the foot. I found the handle is stripped in allowing the right handle to be secure. The unit is sitting correctly now, but Im ordering the handle to resolve the issue.; ordrng 1 W10783284 (RC handle)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Dudley, MA 01571

Amanda R.

Job Details: 07/14/2023

Complaint not cooling in ff section damper holes in freezer clogged with ice build up removed ice defrost drain not clogged doors sealing normally ; dspstn on spec-tagged invntry: 1 WP488881 WASHER

We serviced a

WHIRLPOOL DRYER

Model WED5620HW0

Near Putnam, CT 06260

Amanda R.

Job Details: 07/14/2023

Replaced console tested operation normal

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Shrewsbury, MA 01545

Chris B.

Job Details: 07/14/2023

Replaced part and unit running working normal. Verified that the wash arms are turning and washing properly. Dishwasher is working properly.

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HB07

Near Millbury, MA 01527

Chris B.

Job Details: 07/14/2023

Replaced part and unit running normal. Fan and lights are working correctly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF31FMEDBBC/AA

Near Mansfield, CT 06250

Amanda R.

Job Details: 07/14/2023

Not making ice or cooling good in ff section different company came and replaced y clips ice bin and ff evaporator cover ice box needs to be siliconed completely and ice maker and control and auger needs to be replaced lowered freezer temp to -2 ; rqstng P&A on 1 Da97-15217d (Ice maker) and 1 Da97-12540g (Auger) and 1 Wp482338 (Silicone) and 1 Da92-00484c (Control) and 1 Da97-13850a (Valves)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Killingly, CT 06239

Angel R.

Job Details: 07/14/2023

"Installed IM, tested ok."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 07/14/2023

"I replace the gear case, cam assembly drive belt, spanner nut agitator, and screw. And calibrated washing machine. No additional issues found no leaks. Washing machine sounds completely normal. ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT and 1 W11449840 GEARCASE"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 07/14/2023

Complaint washing machine leaking found washing machine severely out of balance. Upon arrival I pressure tested washing machine found no leaks with washing machine. I am assuming due to balance issue. It may have been overspray causing water to leak. No issues with gearcase. No issues with water valve assembly no issues found with washing machine after leveling feet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Huntersville, NC 28078

Mark C.

Job Details: 07/14/2023

Installed and formed new gasket defrosted unit. Unit is fully operational.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Huntersville, NC 28078

Mark C.

Job Details: 07/14/2023

Unit is showing an F6E1 an unresponsive user interface error replaced Ui unit is fully operational.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB00

Near Huntersville, NC 28078

Mark C.

Job Details: 07/14/2023

Unit is not dispensing due to a blocked water filter. Left part with customer and instructed customer to purchase a replacement filter. Unit is fully operational.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near Iron Station, NC 28080

Mark C.

Job Details: 07/14/2023

Installed new reservoir assembly unit is fully operational.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS05

Near Mint Hill, NC 28227

Vincent O.

Job Details: 07/14/2023

Sr# 7736856581. No problem found with unit. Flames are not yellow. Flame tips intermittently flicker orange. This is likely due to dust particles in the ambient air. Documented with pics and tech line. All functions check ok. Unit is operating properly.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Watertown, CT 06795

Jimmy R.

Job Details: 07/14/2023

Installed new sump and motor ran machine thew a wash cycle and unit is now washing and operating properly. Secured drain hose with a loop due to kay8ng on ground also secured unit to stop from moving ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Dallas, NC 28034

Mark C.

Job Details: 07/14/2023

Customer states unit makes a noise like something is catching. Placed unit into rinse spin found units transmission to be making a periodic rubbing. Noise. Quoted 625.88. Customer is not going with repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Charlotte, NC 28214

Robert A.

Job Details: 07/14/2023

Cx complaint that the units upper rack piece is splitting. I inspected the unit to confirm the complaint. I found the pivot clip and guard clip are splitting not able to hold their position. They will need to be replaced. Im ordering the parts for the return visit.; ordrng 1 WPW10082853 (Rack clip) and 1 W10919676 (Guard rack clip)

We serviced a

GE REFRIGERATOR

Model GDE21ESKGRSS

Near Enfield, CT 06082

Gary V.

Job Details: 07/14/2023

"Inspected and found no frost pattern, found compressor shutting down on overload, quoted for compressor replacement and they will call if wants repaired."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Southington, CT 06479

Jimmy R.

Job Details: 07/14/2023

"Ran dryer and found unit shaking out of control and making an awful grinding noise, removed drum and found rollers disintegrated causing machine to make all the noise. Replaced rollers and belt with kit cleaned out unit lubed rollers and new idler pulley found wile vacuuming vent for lint screen blocked cuaing poor ventilation, vacuumed out lint housing and venting ran cycle and all operations now working to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Southington, CT 06489

Jimmy R.

Job Details: 07/14/2023

"Checked over unit and found no cooling in fridge section and freezer staying semi cold down low, found ice building up on evap cover due to unit not defrosting. Melted all ice and found brown heater wire had never been clipped in causing it to pull from connection when ice built up, reattached heater wire and unit is now defrosting and operating to specs"

We serviced a

WHIRLPOOL MICROWAVE

Model IBMS1455WW0

Near Newington, CT 06111

Ruben C.

Job Details: 07/14/2023

Replaced button holder and turntable motor motor still not turning would be control issue cust is not going for any further expense leaving it the way it is

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Dallas, NC 28034

Mark C.

Job Details: 07/14/2023

Installed new harness unit is fully operational

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Mount Holly, NC 28120

Mark C.

Job Details: 07/14/2023

Installed new cam and belt placed unit into test function ran agitate and spin unit is fully operational with abnormal noises.; used 1 W10006384 (Belt) from stock

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Southington, CT 06489

Jimmy R.

Job Details: 07/14/2023

"Tested oven and found bake cycle would not stay on found when lighting unit would light keep clicking then shut off never heating up. Checked broil and gas is flowing and staying on during a broil cycle, checked ignitor wile heating up and found ignitor spark jumping this is causing unit to think its not lit and then shutting down ignitor cracked. Replaced ignitor and unit is now heating and operating to specs, customer had been having issue even with old oven advised to checked electrical and add a surge protector on outlet may help ."

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Huntersville, NC 28078

Mark C.

Job Details: 07/14/2023

Installed new controls unit is fully operational.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Fort Mill, SC 29708

Mitch H.

Job Details: 07/14/2023

"Found 2 lights lit on control but no response from any key press. Unplugged dryer for one minute. Plugged back in, dryer now working. Ordering control.; ordrng 1 W11618916 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Rockwell, NC 28138

Vincent O.

Job Details: 07/14/2023

Found drain tube frozen and unit leaking from drain extension. Order and replace extension. ; ordrng 1 W11084807 (extension)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Fort Mill, SC 29715

Mitch H.

Job Details: 07/14/2023

"Replaced control, ran DLMS calibration. Ran diagnostics cycle, all tested good. Ran component test for water valve, agitate and spin, all operating properly.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Meriden, CT 06451

Jimmy R.

Job Details: 07/14/2023

"Tested washer and found unit would not start a cycle found unit would come on and just sit then end never sensing, ran diagnostics and found errors F7e3 engagement failure F7e4 basket reengagement failure checked actuator wile running a test cycle and actuator not moving causing unit to not sense and start. Replaced actuator recalibrated and unit is now sensing and washing properly ; used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Easthampton, MA 01027

Mike K.

Job Details: 07/14/2023

"Cs complaint is that the timer does not advance on any setting. Tested on timed dry.Ran for 5 minutes. Did not advanceReplaced timer and ran for another 5 minutes on timed dry, advanced properly; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Weddington, NC 28104

Jeff L.

Job Details: 07/14/2023

Pd check # 10690 $ 933.03 total for both repairs.Found damper assembly making noise needs to be replaced; ordrng 1 WPW10594329 (Damper assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Cheshire, CT 06410

Jimmy R.

Job Details: 07/14/2023

"Tested unit and found ice maker over flowing and not making ice, found ice building up on bottom of ice container due to water fill on ice maker blocked causing water to over flow when filling making the ice form on bottom of bin. Removed ice maker and removed ice from fill tube and blockage reinstalled unit and cycled ice maker, found unit now filling properly checked connections on top of cabinet and it is dry, advise customer to give unit 25 hrs so ice can be made"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Waterbury, CT 06708

Jimmy R.

Job Details: 07/14/2023

"Checked over unit due to machine and stopped working with no power only pump was running no cntrl, customer checked unit after a day and machine was back on and running. Ran diagnostics and found no errors in unit ran machine thew a self test and all thermistor are good pumps are running and unit is cooling and forming ice. Wile running noticed water not traveling over ice properly found only running on one side, cleaned fill tube and holes on fill line water is now running properly. Checked cntrl for loose wires and all wires are tight, Advised customer could not find any issues with unit I cleaned water inlet so water will roll over ice correctly advised to keep an eye on unit and if any issue call back as of now unit is running to specs"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Naugatuck, CT 06770

Jimmy R.

Job Details: 07/14/2023

"Installed new ignitor and harness heated oven to 350 degrees and oven is now lighting right away and getting to temp, let oven sit and unit is coming back 9n and relighting properly, all functions now working to factory specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Fort Mill, SC 29708

Mitch H.

Job Details: 07/14/2023

"Removed shelves, drawers and air tower, replaced damper. Reassembled, tested, damper operating properly and quietly."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Wilbraham, MA 01095

Roger R.

Job Details: 07/14/2023

Unit has frozen ice maker room. Needs retrofit kit DA82-026991 $463.25 plus $279 complex labor rate and any taxes due. ; dspstn on spec-tagged invntry: 1 DA97-13718C ICE MAKER UNDER 25 CUBE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near West Springfield, MA 01089

Roger R.

Job Details: 07/14/2023

"Found unit has frost clog in refrigerator section, freezer cold checked and found a service pointer for this issue. Pointer number W11376817A This addresses this issue and covers the replacement of the main control and the evaporator cover. Use S code S15330. Ordering new cover and control board. Office will call when parts are available to schedule return visitUNIT MUST BE UNPLUGGED CLEANED AND DEFROSTED FOR MINIMUM 48 hours with all door open. COLLECT TRIP,CHARGE ON RETURN VISIT. $129 due p&l paid by manufacturer ; rqstng P&A on 1 W10889841 (Cover, evaporator) and 1 W11389713 (Control, main), ordrng 1 2TIMEFRAME (French door refrigerator evaporator cover repair)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Stafford, CT 06076

Amanda R.

Job Details: 07/14/2023

Replaced both rails for bottom drawer in freezer

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 07/14/2023

Found ice build up on front part of reeder evap causing poor air flow into ice maker. Cleared away ice and ran test 4 found even frost pattern. Please allow 24hrs for temps to stabilize. Looks like the door wasnt closed properly causing frost.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Charlotte, NC 28216

Robert A.

Job Details: 07/14/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Worcester, MA 01609

Angel R.

Job Details: 07/14/2023

"Installed valve, tested ok.; dspstn on spec-tagged invntry: 1 W11434044 VALVE-INLT"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Glastonbury, CT 06073

Jeremy B.

Job Details: 07/14/2023

Installed new gasket. All checks ok.

We serviced a

SAMSUNG RANGE

Model FE710DRS/XAA

Near Concord, NC 28025

Vincent O.

Job Details: 07/14/2023

Switch has gone bad and will need to be replaced. The eye that it controls worlds fine. Customer does not wish to repair.

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Agawam, MA 01030

Mike K.

Job Details: 07/14/2023

"Cs says unit is out spinning or agitating.Ran self test. Did agitate and spin for me, grinding in spin, has a bad bearing/gearcase assyDenied repair. Collected for service call"

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