Service History 415

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN3FS

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 03/12/2024

"Found trim around escutcheon trim is peeling and causes door not to shutTrim in way of door. No way to repair with out replacingCust going to cut them self on sharp edgesTested buttons no all working ; (created new UIS, deleted prior attachment to UisID 221005), ordrng 1 WD21X25565 (Ui)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Wethersfield, Connecticut 06109

Chuck M.

Job Details: 03/12/2024

"Customer complaint is that dishwasher would fill but not wash. Ran diagnostics and found error codes F5e1 door switch stuck open, F7e1 no heat. During automatic test cycle door latch is buzzing. Dishwasher washed during test cycle. Ordered door latch. ; ordrng 1 WPW10653840 (door latch)"

We serviced a

MAYTAG WASHER

Model MVWC400XW1

Near Hartford, Connecticut 06106

Chuck M.

Job Details: 03/12/2024

Replaced inlet valve and tested. Washer checked ok. Informed customer that washers inside hoses are worn and will eventually cause leak. ; dspstn on spec-tagged invntry: 1 WPW10432353 VALVE

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Hartford, Connecticut 06114

Chuck M.

Job Details: 03/12/2024

Replaced main harness. No testing area available.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Thomaston, Connecticut 06787

Jimmy R.

Job Details: 03/12/2024

"Ran unit and found wile running machine would drip water from under unit, removed kick panel and found water leaking from motor seal found seal torn and not holding. Replaced sump&motor assembly and ran unit thew a wash and drain checked functions and unit is now working to factory specs ; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Plymouth, Connecticut 06786

Jimmy R.

Job Details: 03/12/2024

"Ran washer and found water leaking from left side of machine when softener dispenser comes on, ran diagnostics and cycles dispenser on and off found water over flowing from tub top and then running out of the front. Replaced tub top with new ran water threw softener dispenser several times and everything is now dry and operating to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHz02

Near Meriden, Connecticut 06450

Jeremy B.

Job Details: 03/12/2024

Installed new fan. All checks ok.!

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ03

Near Cheshire, Connecticut 06410

Jeremy B.

Job Details: 03/12/2024

Both sections not cooling. Compressor tripping off on overload. Needs new compressor. ; ordrng 1 W11656989 (Compressor) and 1 W11504447 (Coupler)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF8A

Near Litchfield, Connecticut 06750

Ruben C.

Job Details: 03/12/2024

Checked unit found upper wash arm is not in place on top has open hole could not find model to look up part Lisa will research for upper wash arm and any locking nut for arm to outside of tub; rqstng P&A on 1 A (Upper wash arm) and 1 A (Upper wash arm locking)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Charlton, Massachusetts 01507

Chris B.

Job Details: 03/12/2024

Replaced part and error code FAE5 came up. Verified all connections and for any leaks. Ran the diagnostic cycle four more time after verifying all and unit ran normal. Error code did not appear again and unit running great.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Litchfield, Connecticut 06750

Ruben C.

Job Details: 03/12/2024

"Replaced fan motor found control shorted drops voltage when fan is plugged in ordering controls; rqstng P&A on 1 5304526795 (Power board) and 1 5304531885 (Main control), states that autho needed"

We serviced a

MAYTAG DRYER

Model MED3500FW

Near Litchfield, Connecticut 06759

Ruben C.

Job Details: 03/12/2024

Checked unit found pulley and rollers worn replaced with dryer kit informed cust she should have vent cleaned out; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Harwinton, Connecticut 06791

Ruben C.

Job Details: 03/12/2024

Checked unit found leaking corner left tub gasket was stretched. Replaced gasket tested operation normal no leak detected; used 1 W11483553 (Gasket) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Newington, Connecticut 06111

Ruben C.

Job Details: 03/12/2024

"Sr 7735151847 called techline unit is not spinning but is agitating slider ok per techline replace acu; rqstng P&A on 1 W11419171 (Acu control), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHW00

Near Newington, Connecticut 06111

Ruben C.

Job Details: 03/12/2024

Checked unit found leaking at discharge no cooling at all ordering comp discharge tube and process tube ; rqstng P&A on 1 WPW10507886 (Compressor) and 1 WPW10233570 (Discharge tube) and 1 W11506635 (Process tube) and 1 Time (Extra time)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS9

Near Plainville, Connecticut 06062

Ruben C.

Job Details: 03/12/2024

Wrong part received reordered correct part ; ordrng 1 W11620672 (Cntrl)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 03/12/2024

Checked unit fount evap coil is not getting frosted on coils needs sealed system ordering comp ; ordrng 1 W11109499 (Drier) and 1 W11504433 (Coupling) and 1 W11504447 (Coupling) and 1 W11370574 (Comp) and 1 W11506635 (Process tube) and 1 W11504416 (Coupler) and 1 W10895750 (Coupler) and 1 W11504447 (Coupler) and 1 W11506623 (Coupler) and 1 W11504445 (Coupler) and 1 Time (Extra time)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 03/12/2024

"Ran washer due to unit had started to make a squealing noise again, wile running found no noise and unit operating properly. Ran unit thew several different cycles and a spin cycle found noise had started and was coming from cam, replaced cam kit and recalibrated unit. Ran another drain and spin plus a wash cycle on heavy and no more noise, advised customer to watch unit if noise comes back plz call as of now noise is not there and unit is working normally ; used 1 W10721967 (CAM KIT) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HW0

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 03/12/2024

Idler pulley squealing replaced with dryer kit ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW1

Near Willington, Connecticut 06279

Amanda R.

Job Details: 03/12/2024

Replaced control customer did try using max spin which worked normally but still over sudsing at end of cycle customer had picture suds sitting in bellow at end of cycle recommended using extra rinse and stay up to date on cleaning washer and only using two tablespoons of he detergent

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Oxford, Massachusetts 01540

Chris B.

Job Details: 03/12/2024

Replaced all parts and unit running normal. Mentioned to the customer to rearrange the eggs to a lower shelf and I left a bottle of water near the damper side to test.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Spencer, Massachusetts 01562

Chris B.

Job Details: 03/12/2024

Complaint that the unit has a very low flow of water in the dispenser and cubes are very small. Found very low flow of water to the water intake. Mentioned to the customer to have the water line checked so that the refrigerator will have proper water pressure and flow.

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Spencer, Massachusetts 01562

Chris B.

Job Details: 03/12/2024

Complaint that the unit is building heavy frost pattern in the freezer side on the left wall. Found gasket not sealing after the doors were switched to left opening. Heated up the gaskets and unit is sealing properly. Tested with flashlight and all is normal.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Thompson, Connecticut 06255

Amanda R.

Job Details: 03/12/2024

Wash plate broken replaced went over loading alike items so spin cycle doesnt go off balance ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Hampton, Connecticut 06247

Amanda R.

Job Details: 03/12/2024

Concerned of noise washer has made since purchased all noises normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near North Stonington, Connecticut 06359

Amanda R.

Job Details: 03/12/2024

Freezer ice maker jammed replaced it called for water set temps at recommended

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Griswold, Connecticut 06351

Amanda R.

Job Details: 03/12/2024

Compliant since purchased making noise where pipes sound like they are rattling air hammering happening needs air hammer kit

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Plainfield, Connecticut 06374

Amanda R.

Job Details: 03/12/2024

Complaint not advancing past wash on well water no filter long fill error made sure both waters coming to unit checked inlet screens tested advancing normally

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 03/12/2024

Complaint strike is broken lid will not work. Washer will not start. I found complaint true I replace strike assembly tested operations lid is latching fine with no further issues found. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 03/12/2024

Complaint icicles forming in freezer all over freezer door gasket all over food in freezer. I found drain is clogged and fresh food compartment evaporator drain pan is warped causing water to not flow towards drain hole opening drain hole. Opening is completely frozen over as of right now.; ordrng 1 W11457241 (Drip pan)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 03/12/2024

"Complaint washer, not filling with water agitating with no water in the bottom of the tub. I found drain hose was shoved excessively far down the drain pipe, causing auto siphoning to occur leading to no water in washing machine. I pulled hose out so that only 4 inches of the hose was actually shoved into customer standpipe Operations of water, inlet valve assemblies, cycles and diagnostics mode. No issues found with valve at this time. Unit was in the process of performing an update on both the washer and dryer upon arrival . No additional issues found with washer today. cleared error code from fault history advised customer to cut back on soap usage as well."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Southington, Connecticut 06479

Jeremy B.

Job Details: 03/12/2024

Installed new timer and tested all checks ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Southington, Connecticut 06479

Jeremy B.

Job Details: 03/12/2024

"Oil leaking from gearcase and damaged rotor, stator, shifter, and clutch. Quoted customer. Motor covered for 10years."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Southington, Connecticut 06489

Jeremy B.

Job Details: 03/12/2024

"Found timer knob broken spinning freely. Needs new timer and knob. ; ordrng 1 W11708423 (Knob) and 1 W11685947 (Timer), dspstn on spec-tagged invntry: 1 WPW10569603 DOOR SWITCH"

We serviced a

ELECTROLUX WASHER

Model EFLS627UTT

Near Southington, Connecticut 06489

Jeremy B.

Job Details: 03/12/2024

Washer not ramping up to high speed spin properly and agitating slowly. Main control clicks. Needs new main/motor control and door lock. ; rqstng P&A on 1 5304514774 (Door lock) and 1 5304515236 (Control) and 1 5304519503 (Control)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Southington, Connecticut 06489

Jeremy B.

Job Details: 03/12/2024

"Found broken slider causing machine not to spin. Replaced and ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 03/12/2024

"Removed die dryer and proses line soildered in new dryer and proses stub placed unit into a vacuum and let unit stay for over 20 min, removed old evaporator and replaced with new pumped unit down again and then filled with r600. Let unit run and unit reading -5 degrees on gauges evaporator is fully frosted to the bottom and operating to specs, advised customer to give 24 hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11504447 COUPLER 5/1.8 NR MS00 and 1 W11506623 COUPLING 5/5 NR MS00"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 03/12/2024

"Checked over washer and found unit would not start a cycle and lid not locking, checked strike and found cracked off causing machine to think lid is open. Replaced strike and recalibrated cntrl ran a wash cycle and all operations are now working to factory specs ; used 1 W11457841 (Strike) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS0

Near Paxton, Massachusetts 01612

Chris B.

Job Details: 03/12/2024

Replaced part and unit working normal. Taken pics of the finished installed part. Customer had unit accessible upon arrival at mentioned that they will set it back in place.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near West Hartford, Connecticut 06110

Chuck M.

Job Details: 03/12/2024

Customer complaint is that dryer is not heating. Checked voltage and found dryer getting 123V at L1 to neutral and 123V at L2 to neutral. At L1 to L2 there is only 117V. Electrical issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Avon, Connecticut 06001

Chuck M.

Job Details: 03/12/2024

Replaced control and light housing. Door closing properly. Found door gasket tearing. Ordered gasket. ; ordrng 1 WPW10460580 (gasket-fip)

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS01

Near Clover, South Carolina 29710

Mitch H.

Job Details: 03/12/2024

"Tested and ran diagnostics. Confirmed error code. Tested sensor, ohms out correctly. Checked elements, test good. Needs ACU. Quoted customer for repair, approved. Checked part availability and scheduled return for 3/15 AM. Collected full amount on ch#2416; ordrng 1 W11179310 (ACU)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS0

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 03/12/2024

Checked and found drain hose leaking behind junction box. Hose has small split. Ordering drain hose. Customer not available until the 25th. Scheduled return for 3/25 AM.; ordrng 1 W11551233 (Drain hose)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 03/12/2024

Checked and found unit leaking from door seal on left side. Ordering seal. Checked part availability and scheduled return for 3/18 AM.; ordrng 1 W11498831 (Door seal)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28277

Mitch H.

Job Details: 03/12/2024

Tested and found only 120V coming from outlet. Can pull plug partially out and get 240V. Problem is with wall outlet. Advised customer that they need to have outlet checked. Advised customer that because issue is not with the appliance it is not covered under warranty. Collected for service call on cc.

We serviced a

WHIRLPOOL WASHER

Model LAT8714AAE

Near Charlotte, North Carolina 28277

Mitch H.

Job Details: 03/12/2024

"Tested and found water level switch not working, washer is overfilling no matter the setting. Needs switch. Quoted customer for repair, approved. Ordered switch. Advised customer that office will call to schedule when part arrives. Collected full amount on ck #4745; ordrng 1 WP208207 (Pressure switch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 03/12/2024

"Checked over machine and found when unit would fill with water the pipes would bang in the house, ran machine threw a warm filing cycle and found piped banging advised customer this is from the unit cycling water from hot to cold advised the older machines did not make this noise due to they would just fill one full time advised this is normal operations and he will need to get water suppressors installed to stop the banging. Ran a calibration cycle and all operations are working to specs"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Canton, Connecticut 06019

Chuck M.

Job Details: 03/12/2024

Replaced cooktop. Showed customer it works.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Simsbury, Connecticut 06070

Chuck M.

Job Details: 03/12/2024

Customer complaint is that washer was leaving clothes wet. Customer stated that she did a few more loads and washer worked fine. Ran diagnostics and found no error codes. Explained off balanced loads and weight distribution. ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 03/12/2024

I replaced drain pump performed a control Dlms calibration cycle Machine now working as designed no leaks or further issues found water draining fine.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 03/12/2024

"I replaced motor sump assembly, tested operations. No additional issues found no leaking occurring after running rinse cycle several times."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS05

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 03/12/2024

Customer had replaced inverter and magnetron herself. Customer had old magnetron and end was burnt off. Wave guide chamber is damaged. Advised customer that microwave is unrepairable. Collected for service call on cc.

We serviced a

SAMSUNG RANGE

Model NX60A6511SS/AA

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 03/12/2024

Found the reg leaks under cap when running; ordrng 1 DG94-03445A (Reg)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Uxbridge, Massachusetts 01569

Aimee

Job Details: 03/12/2024

"Cust complaint out balance and walking and not spinning wellFound not spinning well belt slipping, replaced with tsneeds suspension rods and new spin basket it wobbles when in spin causing machine to walkTried to remove wash plate can get bolt out, will need to cut wash plate out.; ordrng 1 W10752719 (Spin basket) and 1 W10752283 (Washplate) and 1 W11130362 (Suspension rods) and 1 W10752187 (Bolt) and 1 W11395618 (Cap), used 1 W11239857 (Belt) from stock, states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Uxbridge, Massachusetts 01569

Aimee

Job Details: 03/12/2024

"Lid was locked up and wont spin replaced the door lock Ran diagnostics and checked error codes F7e5Defective Gearcase found noisy and bolt on bottom of the stator wont come out.Need gear case rotor, stator slider and bolts for the stator .Needs 2 slots; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 6 W11027980 (Bolts rotor)s, dspstn on spec-tagged invntry: 1 W10810403 DOOR LOCK"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Palmer, Massachusetts 01069

Gary V.

Job Details: 03/12/2024

"Installed new compressor, ran vacuum and tested for leaks, recharged system and frost pattern developed and started cooling. Please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504433 COUPLER , 1 W11504447 COUPLER 5/1.8 NR MS00 , and 1 W11506635 COUPLER 6 NF MS SV"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Palmer, Massachusetts 01069

Gary V.

Job Details: 03/12/2024

"Inspected and found off balance and over suds faults, reset controls cycled tested fine. Customer may have had off balance load. Didnt detect any other problems."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 03/12/2024

"Complaint not making ice very slow to make ice mix 3 to 6 cubes every 2 to 3 days. I discovered water filter restricted causing no ice condition to occur. I checked temperatures temperature freezer is -7.2? temperature in fresh food zone is 36.9?. I checked icemaker no additional issues found with icemaker at this time, everything is working properly as of right now. Refrigerator has built-in water filter bypass when filter is removed removed filter so I could properly test everything. New build Heavy construction ongoing in customers community."

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS4

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 03/12/2024

On arrival checked the voltage coming in. Verified voltage at terminal were incorrect L1 to L2 was 120 volt customer will contact electrician.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 03/12/2024

"Upon arrival ran unit through service mode an only found door larch error due to door not closing all the way, tested door latch and door latch good. Ran unit it and found sump not running. Found no voltage to sump when harness connects to sump and control board. When unhooking harness from sump getting 112v, as soon as harness is connnected to sump voltage drops. Checked voltage at control and when harness is connected only 9v coming from board present. Called techline, techline agreed unit has bad control. Called techline due to unit getting new sump, harness and control , sr# 7738661970 ordering new control board. Leaving sump here to install incase old board is shorting sump or vice versa . Scheduled return call for 3-19-24 am. ; ordrng 1 W11637581 (Control board), used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

JENN-AIR WARMING DRAWER

Model JJD3030IL00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 03/12/2024

Customer complained unit not sliding properly. Found left hinge slider broken off. Right side is intact but damaged. Ordering two sliders. Unit is a new build not occupied. Address is next door 6097 not 6101. Scheduled return call for 3-18-24 am. ; ordrng 2 WPW10188461 (Hinge sliders)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 03/12/2024

"Cx complaint that the unit is not washing the dishes. I inspected the unit to confirm the complaint.I found error codes: f7e1 f4e3, I cleared the codes and ran a service cycle. The unit filled and drained but there is no wash action. The unit needs a new sump motor to resolve the issue. Im ordering the part to for the return visit.; ordrng 1 W11025157 (Sump motor)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HB07

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 03/12/2024

"Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the unit turns on, starts and heats with no issues. I checked the power level, its at 100%. I tested it 3 more times for 30 seconds each, it worked every time. The unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ4

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 03/12/2024

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10857622 SWITCH-INF

We serviced a

KITCHENAID RANGE

Model KESS907FSS02

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 03/12/2024

"Cx complaint that the units oven is not working. I inspected the unit to confirm the complaint. I found an error code: f6e0. Certain buttons on the control panel do not work (bake, convect broil, #1, #4& #7). The other buttons and functions work fine, the unit needs a new control board and switch membrane to resolve the issue. Im ordering the part for the return visit.; ordrng 1 WPW10181439 (Control board) and 1 WP9761566 (Switch membrane)"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 03/12/2024

Cx complaint that the unit is not drying the clothes well. I inspected the unit to confirm the complaint. I found the unit heats and tumbles but has poor airflow. The homes duct line needs to be cleaned to resolve the issue. The unit is good to go.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Charlotte, North Carolina 28262

Robert A.

Job Details: 03/12/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

JENN-AIR COOKTOP

Model JED3536GS01

Near Denver, North Carolina 28037

Ryan S.

Job Details: 03/12/2024

Found unit to have a bad switch. Tested heating switch does not adjust ordered new switch ; ordrng 1 W11129442 (Infinite switch)

We serviced a

KENMORE REFRIGERATOR

Model ="795.51314014"

Near Bellingham, Massachusetts 02019

Aimee

Job Details: 03/12/2024

Found the water valve leaks Part no longer available

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Southington, Connecticut 06489

Jeremy B.

Job Details: 03/12/2024

installed new control and rotor. Ran calibration then high speed spin all checks ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADB2

Near Palmer, Massachusetts 01069

Gary V.

Job Details: 03/12/2024

"Inspected and found debris in drain sump, cleared out and cycled, tested fine."

We serviced a

GENERAL ELECTRIC LAUNDRY CENTER

Model GUD27ESSM1WW

Near Franklin, Massachusetts 02038

Aimee

Job Details: 03/12/2024

Needs bearing and pully with belt Makes loud screetch when load in running; ordrng 1 WE12M29 (Belt) and 1 WE03X27417 (Pully) and 1 WE3M33 (Bearing)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 03/12/2024

Gearcase shaft slipped down. Replaced the failed gearcase with new cam gear and agitator. Ran calibration after repair unit worked properly with no noises. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11449840 GEARCASE

We serviced a

WHIRLPOOL DISHWASHER

Model DU1050XTPS1

Near Northampton, Massachusetts 01053

Mike K.

Job Details: 03/12/2024

"Multiple button on interface not working, verified door switch working using cancel, start button does not work. Control board, console nla. Cannot be repaired."

We serviced a

LG WASHER

Model WM8100HVA

Near Belchertown, Massachusetts 01007

Gary V.

Job Details: 03/12/2024

"Inspected and found de1 and de2 for door lock fault, needs door lock assy and will order and call for return date.; ordrng 1 EBF61315802 (Door lock assy)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 03/12/2024

"Replaced sump assy and verified in normal cycle. Fill and went into wash fine, cancelled and drained fine. Ran diagnostic cycle and went the Pugh cycles fine."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Suffield, Connecticut 06093

Mike K.

Job Details: 03/12/2024

"Replaced main control and shifter. Console was wrong part. Still failing in same way, multiple clicks on shifter, ends with f7e4, f6e3 and foe5.Baskets spins freely and is switching between agitate and spin. When going into component test it does nothing when toggling shifter, then after a month mute or so it it made clear be click and then nothing.Reordering console, harness and stator motor, unit seems to be not registering that the motor is turning, shifter position.; rqstng P&A on 1 W10915700 (Stator), ordrng 1 W11568984 (Harness), rqstng P&A on 1 W11478526 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Mooresville, North Carolina 28117

Robert A.

Job Details: 03/12/2024

Cx complaint that the units upper rack is not sitting level. I inspected the unit to confirm the complaint. I found the upper rack adjuster was sitting incorrectly. I corrected the position and tested the unit for the cx. The tine row clip have separated and need to be replaced. Im ordering the parts for the return visit.; ordrng 2 W10919676 (Clip guard)s and 2 WPW10082853 (Pivot clip)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS07

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 03/12/2024

Checked and found noise coming from damper. Removed and replaced damper from T/S. Now operating properly.; used 1 WPW10594329 (Damper) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Suffield, Connecticut 06093

Mike K.

Job Details: 03/12/2024

"Unit is under 1yr wp warranty per service bench. Lock button is only button responding. Counts down and seems to function, no other response. Ordering u/I board.; ordrng 1 W11325580 (U/i)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 03/12/2024

I replaced main control and water inlet valve for noise valve was creating. I tested operations ran a quick wash cycle no abnormal noises or issues heard at this time. No water leaking anywhere during testing.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 03/12/2024

Ran diagnostics unit had 4-3 error for a failed sump u it would not start checked pump for debris all checks good ordered failed sump assembly ; ordrng 1 W11613479 (Sump)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 03/12/2024

"Customer complained of leak. Unit in basement , ran unit fil and drain and found hose to pump has crack/ hole in it. Ordering hose to pump. Scheduled return call for 3-18 -24am. ; ordrng 1 W10802689 (Hose to pump)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 03/11/2024

"Inspected and found hinge pads broken, replaced with pads and tested fine.; used 2 WP8268961 (PAD) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Clover, South Carolina 29710

Mitch H.

Job Details: 03/11/2024

"Tested and ran diagnostics. No stored error codes. Ran manual tests for spin, agitate and drain, all tested good. Ran full automatic test cycle, completed with no issues. Ran calibration. Washer operating as designed. No issues found."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LM2

Near Charlotte, North Carolina 28214

Jeff L.

Job Details: 03/11/2024

Replaced sump assembly all operations are working as designed with no leaks. Unit ran and checked okCall complete; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP

We serviced a

KITCHENAID RANGE

Model KSIS730PSS0

Near Charlotte, North Carolina 28210

Mitch H.

Job Details: 03/11/2024

"Attempted to test range. Any button press for cooktop gives E6 error. Oven control completely blank, would not enter diagnostics or respond to any inputs. Has correct incoming power. Ordering control, user interface and module. Will require extra time for repair. Parts are special order. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11691347 (Control) and 1 W11689156 (User interface) and 1 W11689155 (Induction assembly) and 1 2Xtime (2X time)"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 03/11/2024

I replaced washing machine latch assembly. I tested operations no additional issues found no error codes after clearing.; dspstn on spec-tagged invntry: 1 W11565030 LATCH

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Unionville, North Carolina 28110

Jonathan J.

Job Details: 03/11/2024

Complaint leaking gas gas company turned off gas to appliance stating leaking from appliance regulator. I turned gas on tested all operations inspected for leaks using nu calgon big blue micro leak detector. Checked amp draws Lower oven ignitor 3.48 amp draw. upper oven bake 3.34 amp. broil upper oven 3.75 amp draw all in spec. Found no leaks have been here for 45 mins still have smelled no leaks either everything is combusting properly oven has grease odor while preheating. Customers store frying oil in lower oven upon arrival. Safety File number 7738632219. Unit working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 03/11/2024

Complaint not washing banging noises not draining F0e5 out of balance load detected only code in history replaced drain pump but no pump issues found. No suspension issues found no control or Gearcase issues found. Improper loading issues present.. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 03/11/2024

"Cx complaint that the unit does not dry the clothes well. I inspected the unit to confirm the complaint. I found the unit heats and tumbles but has poor airflow. I checked the duct line exit on the exterior wall. The seems to be something clogging it, the flap is not moving at all. The home duct line needs to be professionally cleaned. The unit is good to go."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB02

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 03/11/2024

Cx complaint that the unit is leaking water. I inspected the unit to confirm the complaint. I found the drain tube not connector to the tube from the cabinet. This was letting water leak during defrost because the water is not making it to the drip pan. The unit is working as designed. I collected the service call fee by check.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 03/11/2024

Checked unit found belt wrapped around pulley reinstalled belt tested operation normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Ellington, Connecticut 06029

Amanda R.

Job Details: 03/11/2024

Replaced ice maker fill tube heater made sure it was on set temps at recommenced filled ice maker with test 45

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HWH1

Near Vernon, Connecticut 06066

Amanda R.

Job Details: 03/11/2024

Fills and drains motor getting power replaced sump assembly tested operation normal ; used 1 W11665769 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 03/11/2024

Replaced inlet valve recommended changing copper line to all one type of hose 1/4 inch plastic

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 03/11/2024

New construction property. The door hinge had closed on the door side not allowing to install to oven pulled hinge clip back to position installed door.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near South Hadley, Massachusetts 01075

Chris B.

Job Details: 03/11/2024

Complaint that the unit is leaking water from the bottom. Found leaking water valve. Model and Serial different from ticket. Adjusted the information and unit still under warranty. Customer can only do this coming Thursday AM. Schedule for this day. Please schedule for any tech available if Im not available.; ordrng 1 W11684544 (Water Valve Assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS02

Near Granby, Massachusetts 01033

Chris B.

Job Details: 03/11/2024

Complaint that the unit is not cooling. Found bad thermostat. Measured no voltage to the start device. Found voltage from control board to thermostat but thermostat not sending voltage to compressor. Found bad thermostat. Will order parts for a return visit. Collected for parts and labor.; ordrng 1 WP2198202 (Thermostat)

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 03/11/2024

Complaint that the unit would fill up then will shut down and drain and wont finish a whole cycle. Ran diagnostic cycle. Found unit has good water pressure but hot side is filling up poorly found proper voltage on both hot and cold side. Ran quick cycle and unit wouldnt stop filling up. Pressure hose is not blocked nor kinked but control board not reading water level on automatic fill. Will order control board and water valve as backup. ; ordrng 1 W11627413 (Control Board) and 1 W11513255 (Water Valve)

Contact Us Today

About Us