Service History 41 - Advantage Appliance Repair

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Clover, SC 29710

Mitch H.

Job Details: 02/03/2025

"Checked and found left front washer foot not touching floor causing washer to rock badly. Per customer request, ran all four feet up as much as possible and leveled washer. Checked suspension and slider, no issues. Entered diagnostics, no stored error codes. Ran DLMS calibration then diagnostics cycle. All completed properly. No unusual noises. Washer operating as designed."

We serviced a

MAYTAG DRYER

Model MED6230HW

Near Stanley, NC 28164

Ryan S.

Job Details: 02/03/2025

"Customer complained unit not running , found blown thermal fuse. Found unit still not working. Found power to motor but motor not running. Ordering motor and blower . Informed customer office will call when parts come in. ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower), used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW08

Near Stanley, NC 28164

Ryan S.

Job Details: 02/03/2025

"Customer complain unit was not cooling. Had power plugged unit in upon arrival. Tried to put in service or turn on control board button not working. Found power to control board and control. Red light was on but control not working ordering new control board scheduled. Return call for 2-10-25 am, customer not available but on Monday/tuesdays. ; ordrng 1 W11648345 (Control board)"

We serviced a

JENNAIR FREEZER

Model JBZFL18IGX10

Near Charlotte, NC 28209

Clinton

Job Details: 02/03/2025

Replaced fill tube heater and ui with Caleb assistant. Unit filled with water ice fill tube was frozen

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT138FFDB03

Near Charlotte, NC 28208

Clinton

Job Details: 02/03/2025

Gasket was off. I put Selena t on gasket. I need office to send money to collect. She said she purchased home in march of 2024 but has no way to get proof to me and is not willing to pay services fees; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHM12

Near Charlotte, NC 28216

Clinton

Job Details: 02/03/2025

The water reservoir is frozen in the back the loop the only way to defrost this properly is to have Custer defrost unit 24 hours. Temps are not freezing nothing else is freezing

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Gastonia, NC 28056

Mitch H.

Job Details: 02/03/2025

"Removed and replaced lid lock and lid. Reassembled. Tested, lid lock operating properly. Lid opening and closing correctly.; dspstn on spec-tagged invntry: 1 W10810403 DOOR LOCK"

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near Charlotte, NC 28262

Johnny

Job Details: 02/03/2025

"Cx stated washer was leaking. Started a cycle. When washer got to spin and drain water began spilling from drainpipe in wall. Unit is no leaking, cx will need to get drain piped unclogged. Unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, NC 28262

Johnny

Job Details: 02/03/2025

"Cx stated start button does not work. I confirmed complaint. I attempted to press start several times. After a few tried dishwasher started. Needs new control board,; ordrng 1 W11683480 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHM12

Near Charlotte, NC 28214

Clinton

Job Details: 02/03/2025

Was not dripping at time of service tested multiple times customer stated he would call back if issues returns

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRSF705HPS05

Near Charlotte, NC 28214

Clinton

Job Details: 02/03/2025

Confirmed water is coming in to confirmed valve getting voltage. Unit isnt getting ice or water from door but is send voltage to all the right places the filter housing or valve is not functioning properly. Possibly the filter has clogged. As Custer has lurched filters from the Internet. And will confirm ; ordrng 1 WPW10341320 (Water valve) and 1 WPW10394053 (Filter housing)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Charlotte, NC 28278

Clinton

Job Details: 02/03/2025

Dish washer was not installed leaking from front right corner bc it was not installed properly leaning to far forward

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Charlotte, NC 28278

Clinton

Job Details: 02/03/2025

Unit was missing the door gasket. It was just missing gone installed new one from truck stock.; used 1 W11177741 (Gasket) from stock

We serviced a

KITCHENAID VENT HOOD

Model KXD4636YSS7

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 02/03/2025

"I replaced arm screws, tested operations no further issues found with telescopic downdraft at this time."

We serviced a

WHIRLPOOL MW/OVEN COMBO

Model WOC54EC0HS20

Near Gastonia, NC 28056

Mitch H.

Job Details: 02/03/2025

Checked and found display showing control locked and would not clear. Could not access diagnostics or any functions. Would need console and control. Quoted customer for repair and saved estimate. Customer says they were told by Whirlpool it would be covered. Explained that it was sent to us as not under warranty. Customer is going to call Whirlpool. Collected for service call on cc.

We serviced a

MAYTAG REFRIGERATOR FDB

Model MSS26C6MFW0

Near Belmont, NC 28012

Mitch H.

Job Details: 02/03/2025

Checked and found wires frayed at bottom of door. Will need freezer door replaced. Ordering door. Advised customer that door will ship directly to them and they would need to inspect door for damage and call to schedule return visit.; ordrng 1 LW10839558 (Freezer door)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS04

Near Belmont, NC 28012

Mitch H.

Job Details: 02/03/2025

"Checked and found ice maker making ice intermittently. Ran diagnostics. In test 56 found E5 error. Ran test 57, ice maker cycled and returned to home position correctly. Cycled power at breaker to clear error. Ran test 56 again, confirmed error was cleared. Ran test 57, ice maker cycled properly. Ran tests for valve, ice box fan, thermistor and fill tube heater. All tested good. Customer says they were told ice maker would be covered. Explained that only sealed system is still under warranty. Customer wants to see if ice maker now works properly. Said they would call Whirlpool to try to get repair covered if there is still an issue. Collected for service call on cc."

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Gastonia, NC 28052

Mitch H.

Job Details: 02/03/2025

"Removed and replaced oven control and harness. Plugged back in, found cooktop hot and on lights on. Found right front infinite switch bad. Replaced switch from t/s. Retested, all components and functions operating properly.; used 1 WP3149400 (Infinite switch) from stock"

We serviced a

JENNAIR COOKTOP

Model JGD3430WS00

Near Charlotte, NC 28211

Caleb

Job Details: 02/03/2025

"Loflin is a contractor, he sold and installed this cooktop as brand new, once I explained to the home owner that this unit is 14 years old she said she did not want it fix it. That she wants a brand new one. Loflin was not here and did not show up. Spoke with Paula for billing."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Charlotte, NC 28205

Caleb

Job Details: 02/03/2025

Found gear case leaking oil on components causing unit to have difficulty shifting from spin to agitate. And causing belt to slip on pully. Customer states that they are moving and there house is on the market. Customer to decide on repair or replacement.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS331SDHM06

Near Charlotte, NC 28205

Caleb

Job Details: 02/03/2025

"Replaced ice Maker, unit checks fine."

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Charlotte, NC 28205

Caleb

Job Details: 02/03/2025

Replaced boot clamp. Unit checks fine.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Dallas, NC 28034

Ryan S.

Job Details: 02/03/2025

"Customer complained unit making a noise wouldnt start , had to unplug . Upon arrival plug unit in found unit was in drain mode. unit came out of drain mode. Checked inlet valve filter. Filter was clean. Ran unit, unit filled and started washing.. informed customer that if water pressure was too low unit would not fill fast enough and drain out and cause this issue. Make sure water pressure stays high enough for proper operation . Drain hose in proper order. Pressure hose seated properly on both sides. could not re-create issue. Verified proper operation."

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Charlotte, NC 28227

Caleb

Job Details: 02/03/2025

"Constant slapping or noise when tub spins, sounds like something got stuck between the basket and tub. Drain also loud,found drain pump line behind unit is jumping when drain pump kicks on causing line to jump. Unit functions at this time but sound in tub will continue unless tub is replaced.SR#7740869164; ordrng 1 W10901030 (Tub) and 1 WPW10605427 (Drain)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near Mint Hill, NC 28227

Caleb

Job Details: 02/03/2025

Drain pump checks fine at this time. Found excess Debris and great in drain line. Looks like high loop was never installed properly from install that has allowed grease to settle in drain line. Customer states that they had a plumber out but he never pulled the dishwasher and check the drain line. Customer to contact plumber.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB05

Near East Windsor, CT 06088

Gary V.

Job Details: 02/03/2025

"Inspected and found doors not closing properly, and adjusted doors and hinges, cycled and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model ED5JHEXTS00

Near Windsor, CT 06095

Gary V.

Job Details: 02/03/2025

"Inspected and found ff crisper bins mismatched causing door to bind when closing, rearranged to correct match up and tested fine."

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSS25C4MGZ00

Near North Brookfield, MA 01535

Chris B.

Job Details: 02/03/2025

Complaint that the ice maker water dispenser freezes up. Ran all tests and all sensors are normal. Customer had the IM replaced before and its working fine and damper is working fine. Found issue with the water boot. Mentioned to the customer to clean out boot periodically. Collected trip fee.

We serviced a

KITCHENAID WALL OVEN SINGLE

Model KOEC530PSS00

Near Charlotte, NC 28269

Johnny

Job Details: 02/03/2025

Cx stated there was a dent door. I could not verify the dent. I took several pictures from several angles. Cx stated he closed on 12/18/24. The ticket was called in on 1/21/25. Although entitlement page states 12/21/24 cx is still outside of the 30 day cosmetic warranty. Cx always refused to provide closing documents. Unit working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Bloomfield, CT 06002

Ruben C.

Job Details: 02/03/2025

Checked unit ran cycles normal ran diagnostics normal informed cust it is normal to see water in sump when filter is taken off cust instruct is now fullfilled

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Charlotte, NC 28269

Johnny

Job Details: 02/03/2025

"Cx stated ice would melt after being made. Checked temperature of icebox. It was too warm. Ran icebox fan test. There was no air movement in icebox, ordering necessary parts for repair.; ordrng 1 W10846539 (Icebox fan) and 1 W11658802 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ11

Near Burlington, CT 06013

Andre

Job Details: 02/03/2025

Ck unit upon arrival per customer unit is freezing everything in fresh food compartment. Use slider to remove unit and Ohm out connection at P5 connector for thermistor and found 5.2 K-Ohms. Which indicate a 71 degrees temperature in fresh food section. But meter is show 30 degrees. Quote customer for fresh food thermistor and damper control. Main control has already been replace but outside personal ; ordrng 1 W10316760 (Thermistor) and 1 Wpw10196393 (Damper)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHZ01

Near New Hartford, CT 06057

Andre

Job Details: 02/03/2025

Ck unit upon arrival and found harness at bottom hinge completely rip off. Take pictures and submitted for Authorization for freezer door replacement parts Tentative P/A requesting 2nd man P/A; ordrng 1 Lw11202405 (Freezer door) and 1 2man (2man)

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Torrington, CT 06790

Andre

Job Details: 02/03/2025

Ck unit remove and install new drain pump and ran diagnostic test to fill unit with water and ran drain test and unit is now draining unit is operating to manufacturers specs

We serviced a

KITCHENAID RANGE

Model KSEG950ESS1

Near Torrington, CT 06790

Andre

Job Details: 02/03/2025

Ck unit upon arrival and found no operation from user interface per customer only stove top works. Remove and check control and user interface and found Rodents poops all over control show customer and let customer know know that defect cause by rodents is not covered.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRSC703HPS05

Near Wolcott, CT 06716

Andre

Job Details: 02/03/2025

Parts thats needed (1) W10387387 1 piece (2) W10394945 3 piece Per customer reservoir had started freezing once again. Quote customer for labor to replace gasket strip for reservoir housing to help cold air from hitting reservoir. Per customer how he will contact whirlpool to try and get whirlpool to cover parts and labor

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Dallas, NC 28034

Mitch H.

Job Details: 02/01/2025

"Removed and replaced drive motor and blower wheel. Reassembled,tested, found blower wheel rubbing housing. Removed front, adjusted housing and ensured wheel turns freely and no rubbing. Reassembled, tested, dryer operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Gastonia, NC 28052

Mitch H.

Job Details: 02/01/2025

"Tested and found pump/motor not starting. Ran diagnostics, found F4E3 error. Removed and replaced sump assembly. Reassembled, tested and checked for leaks. Operating properly with no leaks.; used 1 W11613479 (Sump assembly) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Gastonia, NC 28056

Mitch H.

Job Details: 02/01/2025

Tested and confirmed dishwasher not draining correctly. Flooring was removed to install dishwasher and cannot pull dishwasher out to access components. Advised customer that they would need to have dishwasher removed and made accessible in order to perform repair. Customer said they would do that and reschedule.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near York, SC 29745

Mitch H.

Job Details: 02/01/2025

"Removed and replaced sump assembly. Reinstalled drain pump and line. Tested, dishwasher operating properly."

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near York, SC 29745

Mitch H.

Job Details: 02/01/2025

"Removed dryer too and front. Removed and replaced lint filter housing and sensors. Reassembled, tested, dryer operating properly."

We serviced a

AMANA WASHER

Model ntw4519jw2

Near York, SC 29745

Mitch H.

Job Details: 02/01/2025

"Tested and ran diagnostics l found multiple error codes, F1E1 control, F8E1 long fill, and F0E5 off balance error. Ordering control and valve assembly. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11038689 (Inlet valve) and 1 W11607637 (Control)"

We serviced a

JENNAIR ICE MACHINE

Model JUIFN15HX01

Near Clover, SC 29710

Mitch H.

Job Details: 02/01/2025

Checked and found ice maker would not power on or respond to any inputs. Found UI and control bad. Ordering UI. Will install all parts on return visit . Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11325205 (UI)

We serviced a

GE RANGE

Model JB645RK4SS

Near Worcester, MA 01610

Chris B.

Job Details: 01/31/2025

Complaint that both front burners stay on and wont cycle off. Found both infinite switches not working. Will put in parts for approval. Upon return please tenant Yolanda. Tel.508-868-9802. ; rqstng P&A on 2 WB24T10029 (Infinite Switch)s and 2 WB24X25013 (Infinite Switch)s

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Paxton, MA 01612

Chris B.

Job Details: 01/31/2025

Complaint that the washer from time to time it will shut down right after starting a cycle. F0E7 and F2E1. Ran diagnostic and calibration cycle. All working fine. UI touch panel working normal then started. Found excess soap in the tub. Cleared that out. Ran a Quick Cycle and great water level and ran with no issues. Mentioned to the customer to keep an eye on the amount of detergent used.

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS5

Near Southbridge, MA 01550

Chris B.

Job Details: 01/31/2025

Complaint the interior light would not turn on at times. Did a hard reset and all worked normal then started to give issues again. Found bad control and wave guide. Quoted for parts and labor. Customer will pass on fixing the microwave. Collected 2nd Appliance trip fee $75.00.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Charlotte, NC 28211

Clinton

Job Details: 01/31/2025

"Unit has a failed sump pump assembly I do not carry this truck stock says I do I have never had this on truck stock Ive mentioned ,any times previous.; ordrng 1 W11416362 (Sump pump assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model ED5FVGXWS07

Near Charlotte, NC 28277

Clinton

Job Details: 01/31/2025

Unit had a bad start device. Replaced it with truck stock start device kit. Unit working after repair wraith for unit to build good frost pattern all fans working condenser and evap. ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Charlotte, NC 28277

Clinton

Job Details: 01/31/2025

Replaced sump pump on dishwasher unit washing properly after replacement.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT318FZDW11

Near Rock Hill, SC 29730

Brandon

Job Details: 01/31/2025

On arrival I installed parts while installing the parts I found that the evaporator had partial frost pattern. If customer calls back please order compressor and evaporator and give tech 2 slots of time for repair. Compressor W11582579Access valve. W11506635Evaporator. W11562258

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Rock Hill, SC 29730

Brandon

Job Details: 01/31/2025

On arrival I installed all parts and tested every component on unit after installation. All components tested fine. Started a cycle on unit after testing components and unit started properly. No other issues found.

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Fort Mill, SC 29715

Brandon

Job Details: 01/31/2025

Sr#7740807250Complaint customer was shocked when unplugging unit after finding out it wasnt heating. On arrival the unit was uninstalled with no power cord. I took the back off of unit and checked resistance to all components and all components tested fine resistance wise. Looked inside drum for any ark marks and found nothing. Was not able to fully diagnose unit but I found nothing wrong with it. Called safety and they said they would contact customer to move forward.

We serviced a

WHIRLPOOL WALL OVEN SINGLE

Model WOD51EC0HS02

Near Denver, NC 28037

Ryan S.

Job Details: 01/31/2025

"Returned to replace upper thermostat. Replaced part. Ran bake 350? on both ovens both ovens preheat, verified proper operation."

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/31/2025

"Customer complaint unit unit not working had several issues. Found unit had bug infestation. Informed customer warranty void, left call."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Avon, CT 06001

Ruben C.

Job Details: 01/31/2025

Checked unit found gearcase is noisy and struggles to turn after use cust can smell the rubber burn smell could not get washplate off ordering basket gearcase washplate and splutch; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W10752187 (Screw) and 1 W10752283 (Impeller) and 1 W11178224 (Basket)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ08

Near Avon, CT 06001

Ruben C.

Job Details: 01/31/2025

Replaced doors seals tested operation normal heated gasket to conform. Tested normal

We serviced a

KITCHENAID WALL OVEN SINGLE

Model KOED530PBS00

Near Burlington, CT 06013

Ruben C.

Job Details: 01/31/2025

Upon removal of noticed a damage on left side of door from for bottom door also found damage on top door frame took pics ordered 2 frames left other parts with cust; ordrng 2 W11617223 (Frame for doors)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Heath Springs, SC 29058

Jonathan J.

Job Details: 01/31/2025

File number 7740858917 no parts can be replaced per techline other than another control as control is the ui as well. Unit is designed to run for 5 to 6 hrs after running a diagnostics cycle if customer cancels cycle it will keep trying until unit has finished its self calibration per techline. Called safety file number 7740847494

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHZ17

Near Fort Mill, SC 29707

Jonathan J.

Job Details: 01/31/2025

Replaced icemaker and water valve assembly. Cycled icemaker no issues found unit filling with water with no issues.

We serviced a

KITCHENAID RANGE

Model KFGG504KPS4

Near Fort Mill, SC 29707

Jonathan J.

Job Details: 01/31/2025

"Complaint press oven light the clock set time comes on press 6 and 3 is pressed press convection and try to adjust temp wont adjust random when issues occur. I found complaint is true. I tried pressing the three and a six button was trying to come on and diagnostics. Ordering control and membrane to fix. Customer says ovens are heating when they can get them to work properly. Cooktops have never had an issue. ; ordrng 1 W11675300 (Membrane) and 1 W11652041 (Control), dspstn on spec-tagged invntry: 1 WPW10331686 MODULE-SPK"

We serviced a

WHIRLPOOL RANGE

Model WFE525C0BS0

Near Indian Land, SC 29707

Jonathan J.

Job Details: 01/31/2025

Complaint was doing self clean and now unit will not unlock I unlocked and manually spun motor to home position as connection to motor with 123.4 volts did not spin motor winding reading .1 ohm and getting very hot. Hums but will not spin. Thermal probe is reading 9678 kohms at room temp control is not sending any voltages across to fuse fuse is open element is side mount element open. ; ordrng 1 WPW10502613 (Control) and 1 WPW10107830 (Door latch) and 1 WP9755770 (Element) and 1 WPW10181986 (Sensor) and 1 WP3196548 (Fuse)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Dallas, NC 28034

Ryan S.

Job Details: 01/31/2025

"Closing papers for closing date one1-24-2024 , ticket created 1-24-25 unit is still in warranty. Found control board short caused motor short. Replaced control and sump motor. Ran service test then wash, verified proper operation. ; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

KITCHENAID WALL OVEN DBL

Model KOEC530PSS00

Near Gastonia, NC 28054

Ryan S.

Job Details: 01/31/2025

"Return to install new control board in UI. Found f9e0 miswire upon arrival. Code wasnt present on last call and power was 240 across on last call, cycled breaker. Unit only has 20v coming to oven on L2, L1 has 120. Installed parts and verified proper operation other than heating. Informed customer to call electrician, she has a faulty breaker or wiring to unit."

We serviced a

MAYTAG WASHER

Model mvwc465hw2

Near Gastonia, NC 28052

Ryan S.

Job Details: 01/31/2025

"Unit was full of water. Ran diagnostics and pump not starting, found drain pump has voltage to it but impeller dislodged . Needs pump, check after draining and no obstruction in pump. Ordering drain pump . ; ordrng 1 W10919003 (Pump)"

We serviced a

MAYTAG REFRIGERATOR FDB

Model MRFF4236RZ01

Near Northbridge, MA 01534

Glenn

Job Details: 01/31/2025

Installed parts condenser motor fan and shroud tested all ok. Customer pulled fridge and put it back into opening

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Westfield, MA 01085

Mike K.

Job Details: 01/31/2025

Unit is under 1yr wp warranty per service bench. Unit was getting f8e4. Water in tray. Cleared and ran diagnostic cycle with no leaks found. Explained possible blue sources and how to clear error and n future.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Westfield, MA 01085

Mike K.

Job Details: 01/31/2025

"Unit is under 1yr wp warranty per service bench.Ran diagnostic cycle and filled, but wash motor not running. Went to replace sump assy, but could not pull the unit out. Advised cs to have the unit pulled out and then to contact us to schedule repair"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF5333PW02

Near West Springfield, MA 01089

Mike K.

Job Details: 01/31/2025

Unit is under 1yr wp warranty per service bench. Torn gasket. Replaced gasket and steamed out wrinkles. Instructed to leave door closed remainder of day to allow gasket to form

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Agawam, MA 01030

Mike K.

Job Details: 01/31/2025

Replaced drain pump and boot and verified operation in quick wash. Cancelled and drained fine

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Bloomfield, CT 06002

Gary V.

Job Details: 01/31/2025

Arrived and people at the address listed said they didnt call for service. No answer on phone and incorrect address.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Charlotte, NC 28277

Clinton

Job Details: 01/31/2025

Replaced stripped water valve. Unit is no longer leaking from valve

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW1

Near Enfield, CT 06082

Gary V.

Job Details: 01/31/2025

"Installed motor, actuator and main control, ran auto test and tested fine."

We serviced a

MAYTAG DISHWASHER

Model KUDS30IVSS3

Near Enfield, CT 06082

Gary V.

Job Details: 01/31/2025

Inspected and found water weeping past inlet valve causing tub to flood and attempted to drain water off and found drain system plugged up with debris.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Chicopee, MA 01020

Mike K.

Job Details: 01/31/2025

"Replaced tube and ran normal cycle through agitate, cancelled and drained with no leaking found"

We serviced a

WHIRLPOOL WASHER FRONT LO

Model WFW95HEDC0

Near Stafford, CT 06076

Gary V.

Job Details: 01/31/2025

"Inspected and found water weeping past inlet valve flooding tub and causing pressure system fault, unit needs inlet valve replaced, will submit estimate and call with return date.; rqstng P&A on 1 WPW10435242 (Inlet valve), states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Southington, CT 06489

Andre

Job Details: 01/31/2025

Ck unit and ran unit and found noise coming from unit. Remove drain pump and found object in drain pump. Remove object and ran cycle once more and monitor unit and found no more noise coming from unit. Unit operating to manufacturers specs

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Stafford, CT 06076

Gary V.

Job Details: 01/31/2025

"Inspected and found main acu faulting shutting off during dry cycles early and Ui panel not responding properly, unit needs Ui panel and main control replaced, will submit estimate and call for return date. Also recommended that exhaust system be repaired.; rqstng P&A on 1 W11388040 (Main acu) and 1 W11378949 (Ui panel)"

We serviced a

WHIRLPOOL WASHER FL

Model CHW9150GW1

Near Amherst, MA 01002

Jorden

Job Details: 01/31/2025

"Arrived and verified tub empty, pressure tube not clogged or kinked and valves not operating unnecessarily. Ordering CCU for new software. ; ordrng 1 W11455206 (CCU)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near South Windsor, CT 06074

Gary V.

Job Details: 01/31/2025

"Inspected and found compressor shutting down on overload, causing no cool. Unit needs compressor and filter drier replaced, will submit estimate and call for return date.; rqstng P&A on 1 876765 (Tubing kit) and 1 W10233960 (Compressor) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Windsor, CT 06095

Gary V.

Job Details: 01/31/2025

"Inspected and found Ui board garbled and not responding properly, will order parts and return.; ordrng 1 W11632709 (Ui board) and 1 W11627526 (Harness)"

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD2850RDC2

Near Windsor, CT 06095

Gary V.

Job Details: 01/31/2025

"Installed heater nuts and cycled, tested fine."

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Chicopee, MA 01013

Mike K.

Job Details: 01/31/2025

"Broke out Washplate. Pounded on retaining nut for 45 minutes and it will not budge, unit would need new basket/tub, beyond worth of repairing"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Waterbury, CT 06704

Jimmy R.

Job Details: 01/31/2025

"Installed new main cntrl and ran a calibration cycle unit is now going threw properly, ran a wash and spin checked all functions and unit is now working to specs"

We serviced a

WHIRLPOOL WASHER TL

Model NTW4516FW4

Near Waterbury, CT 06706

Jimmy R.

Job Details: 01/31/2025

"Ran washer and found when waking up control unit would just start draining non stop, ran a calibration to stop draining and unit would only spin out once filling drain pump would kick on and drain water. Unit needs new main cntrl will order ; ordrng 1 W11603811 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Meriden, CT 06451

Jimmy R.

Job Details: 01/31/2025

"Installed new valve and ice maker reset unit an ran a diagnostics cycle filling ice maker and cycling, all operations now working to specs"

We serviced a

MAYTAG WASHER TL

Model MVW5430MW0

Near Clover, SC 29710

Mitch H.

Job Details: 01/31/2025

Checked and tested washer. Found long fill error. Tested and found both hot and cold valves humming but no water coming in. Valves not opening. Customer says he just bought washer in October. Advised him to call Whirlpool to get washer registered and covered. He said he would. Collected for service call on ck# 3320

We serviced a

WHIRLPOOL RANGE

Model KFEG500ESS3

Near Berlin, CT 06037

Andre

Job Details: 01/31/2025

Ck unit upon arrival per customer unit stop baking and had a burning smell. Ck unit and found heating element burnt off. Install element from truck stock and advance cycle and unit for 350 degrees. Unit is now operating to manufacturers specs ; used 1 W10779716 (Element) from stock

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near Belchertown, MA 01007

Jorden

Job Details: 01/31/2025

"Arrived and installed outer boot clamp, leak tested and unit tests fine."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Webster, MA 01570

Chris B.

Job Details: 01/31/2025

Complaint that the ice maker is not filling up. A diagnostic test. Found voltage to the valve but no water flow. Found water filter. Customer replaced filter and unit running normal. No issues found with the IM.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Berlin, CT 06037

Andre

Job Details: 01/31/2025

Ck unit upon arrival and found noise unit is making is coming from washing drain tube banging against rear of washer when in a spin cycle no mechanical failure

We serviced a

AMANA WASHER

Model NTW4519JW2

Near New Britain, CT 06051

Andre

Job Details: 01/31/2025

Ck unit upon arrival and ran unit and found no issue with unit . Customer stated unit was banging. Inform customer uneven load and over load will cause unit to bang around. If distributing the clothes help 5e banging customer would need to remove a few garments. Unit operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW0

Near New Britain, CT 06051

Andre

Job Details: 01/31/2025

Ck unit upon arrival with help from JR remove and found pressure switch hose with rip in rear of unit. Install new hose with pressure switch and ran unit and watch for full quick cycle and unit operating to specs

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Rocky Hill, CT 06067

Andre

Job Details: 01/31/2025

Ck unit upon arrival and remove and install new drain pump cycle. Cycle unit and full unit and let unit ran and check for leaks and found no leaks and drain unit and unit is drain to manufacturers specs ; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Bristol, CT 06010

Andre

Job Details: 01/31/2025

"F0E2,F0E1,F8E1,F9E1Ck unit upon arrival n arrival and ran diagnostic and found all error cod ran test and found all valve open and flow with water. Ran drain test and found no water draining. Order drain pump; ordrng 1 W11458345 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW0

Near New Britain, CT 06051

Jimmy R.

Job Details: 01/31/2025

"Found pressure hose then causing unit to error out and stop filling, replaced hose and unit is now filling and operating to specs"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Chicopee, MA 01013

Mike K.

Job Details: 01/31/2025

"F5e2 only error in history, door lock error. Ran diagnostic cycle and completed fine. Fill, agitate, drained and spun out fine. Not failures found, with lock error will replace lock and suspension; ordrng 4 W11415987 (Suspension)s and 1 WPW10443885 (Door lock)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ01

Near Grafton, MA 01560

Glenn

Job Details: 01/31/2025

Installed door assembly all tested OK

We serviced a

LG REFRIGERATOR FDB

Model LRTLS2403S

Near Worcester, MA 01606

Glenn

Job Details: 01/31/2025

I installed the part also had to steam the vents to the fresh food section for airflow. Also discovered that the fridge was in the wrong setting. It wasnt cooling properly. Reset the control compressor came on all tested OK

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS325SDHZ12

Near Worcester, MA 01604

Glenn

Job Details: 01/31/2025

Sr # 7740600430 replaced part tested found water supply is causing air bubbles in dispenser water the fridge is ok no further repairs needed

We serviced a

LG DISHWASHER

Model LDFN343LS

Near Worcester, MA 01604

Glenn

Job Details: 01/31/2025

Installed the new control board tested all ok

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