We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near Fort Mill, South Carolina 29715
Ryan S.
Job Details: 07/01/2026
"Customer complain unit not heating and some buttons not working on control, could not enter service diagnostic. Ordering control board and keeling heater for return call. ; ordrng 1 W10804121 (Control board)"
We serviced a
JENN-AIR WALL OVEN DBL
Model JJW3830LL01
Near Indian Land, South Carolina 29707
Ryan S.
Job Details: 07/01/2026
"Customer complained of error codes, for f6e0 and f2e1. Checked Ui panel and found Inner boards are not loose. Along with f6e0 ordering control board and new Ui panel. Informed customer office will call when part comes in. ; ordrng 1 W11448961 (Control board) and 1 W11598124 (Ui panel)"
We serviced a
KITCHENAID RANGE
Model KSGS530SPS0
Near Rock Hill, South Carolina 29732
Ryan S.
Job Details: 07/01/2026
"Customer complained none of the knobs are aligned properly. Found the manifold is warped causing all the valves stems to tilt up , ordering manifold and one screw. Informed customer office will call when parts come in. ; ordrng 1 W11771144 (Manifold) and 1 W11674763 (Screw)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Smithfield, Rhode Island 02917
Lee
Job Details: 07/01/2026
Wednesday pmCustomer states unit gets off balance confirmed issue found weak suspension rods need to replace.; ordrng 1 W11217817 (suspension)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIL27CXMS5
Near Providence, Rhode Island 02904
Lee
Job Details: 07/01/2026
"Found leak at compressor, replaced, found no other leaks, charged and observed proper operating pressures. Left evap with customer.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507ESS01
Near Charlotte, North Carolina 28205
Jacob
Job Details: 07/01/2026
Replaced failed drain.Unit now functioning as designed
We serviced a
MAYTAG WASHER TL
Model MTW7205RW1
Near Bristol, Connecticut 06010
Jimmy R.
Job Details: 07/01/2026
Installed new parts and ran washer through a diagnostic cycle then a wash and spin. Checked all functions and unit is now operating to manufacture specs
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBRS36FMX00
Near Somers, Connecticut 06071
Gary V.
Job Details: 07/01/2026
"Inspected and found drain tube frozen over, cleared out and tested fine."
We serviced a
JENN-AIR REFRIGERATOR FDB
Model JFC2290VEM8
Near Amherst, Massachusetts 01002
Tito
Job Details: 07/01/2026
Arrived I installed new ice maker and doors gaskets tested ok
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF606ESS01
Near Easthampton, Massachusetts 01027
Tito
Job Details: 07/01/2026
"Arrived i found ice maker base out of place,I adjusted base , seal and ice maker,harvested correctly,tested ok"
We serviced a
SAMSUNG WASHER FL
Model WF42H5000AW/A2
Near Easthampton, Massachusetts 01027
Tito
Job Details: 07/01/2026
"Arrived i found tub bearing failed parts NLA, cx paid $139"
We serviced a
WHIRLPOOL COOKTOP
Model WCI55US0JS02
Near Abington, Massachusetts 02351
Aimee
Job Details: 07/01/2026
Recoded and tested completeBrandonCase 24052421
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM06
Near Charlotte, North Carolina 28226
Jacob
Job Details: 07/01/2026
Door defective.New door needed.Advised maintenance to inspect and call when door is received damage free.; ordrng 1 13107554S (Door stainless)
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW2430WP00
Near Matthews, North Carolina 28104
Jacob
Job Details: 07/01/2026
Tech line case #24057862..Found abnormal failure within magnetron..Need magnetron W11346197 sent back in nightly drop.Mag just replaced 2/24/25 ; ordrng 1 W11346197 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near Springfield, Massachusetts 01108
Chris B.
Job Details: 07/01/2026
Replaced all bins and tracks unit working normal.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4950HW3
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details: 07/01/2026
Complaint that the washer keeps running nonstop with any cycle. Found error code F3E1 pressure sensor failure. Unit fall under the S Code: S153EB and serial number is on the list. Replaced part and unit working normal. ***S Code: S153EB***
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Dartmouth, Massachusetts 02748
Dan
Job Details: 07/01/2026
"Replaced gear case, calibrated and tested washing machine for proper operation. Job is complete."
We serviced a
MAYTAG WASHER TL
Model MHW8630HC0
Near Southington, Connecticut 06489
Jimmy R.
Job Details: 07/01/2026
"Tested unit due to washer not dispensing any detergent and found detergent full and not moving, ran diagnostics and found errors f5e2 lock failure,f8e1 valve failure,f0e5 off balance,f0e2 over suds, ran a test and found pump would not come on and pump detergent found sensor reading detergent is low when its full. Tried to clean sensor and pump but same issue, unit will need new pump,sensor,cntrl and draw parts tentative p/a ; rqstng P&A on 1 W11316376 (Sensor) and 1 W11524106 (Dispenser) and 1 W11322884 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ4
Near Coventry, Rhode Island 02816
Lee
Job Details: 07/01/2026
Installed tracks and nuts tested properly
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Abington, Massachusetts 02351
Aimee
Job Details: 07/01/2026
Covered s code F3 e2 Replaced control and ran diagnostics
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Meriden, Connecticut 06450
Jimmy R.
Job Details: 07/01/2026
"Ran unit and found machine would wash and fill properly but never heat up water or dry dishes, ran diagnostics and found error f7e1 heater issue f6e4 inlet water issue, ran a self test cycle and found control not sending power to heater. Replaced heater and ran another calibration finding 120v now to heater and all operations working to specs"
We serviced a
MAYTAG WASHER TL
Model MTW5605RW0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details: 07/01/2026
"Installed new control and recalibrated unit, ran a wash cycle and a spin finding unit is now operating to manufacture specs"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEZ04
Near Meriden, Connecticut 06451
Jimmy R.
Job Details: 07/01/2026
"Tested unit and found freezer section freezing items and fridge section warm, checked air flow and found no air flowing into the fridge section from freezer found evaporator frozen over causing the no cooling. Placed unit into a defrost cycle and compressor was running wile unit was defrosting control board faulty. Replaced control and melted all ice set temps and unit is now cooling and blowing air into fridge section; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF436SPS01
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details: 07/01/2026
"Checked over unit and found freezer draw bar had fallen off again, removed door and reattached bar secured and opened and closed door several times adding weight to it and bar is now staying on and working to specs"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details: 07/01/2026
Checked over unit and found middle rack tough to pull out found Handle loose and lower rack tines falling down. Fixed middle rack and replaced wheels fixed tines on rack and clipped into correct position tightened up handle so it would stay and not loosen up. Ran a cycle and unit is now operating to specs
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details: 07/01/2026
Installed new cntrl and valve ran unit threw a diagnostic cycle then a wash cycle and unit is now filling with water dispenser is releasing soap and unit is washing to manufacture specs
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBFS20ECMS00
Near Monson, Massachusetts 01057
Chris B.
Job Details: 07/01/2026
Complaint that the ice maker is not functioning correctly. Found ice maker not cycling properly and failed water valve. Found heavy rodent infestation. Unit cannot be serviced. Collected trip fee. CC.
We serviced a
LG WASHER TL
Model WT1501CW
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details: 07/01/2026
Complaint that the washer wouldnt stop filling on the small fill side. Found failed water valve. Quoted for parts and labor. Customer will look into other options due to age. Customer have 7 days to waive trip fee into labor.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ05
Near Ludlow, Massachusetts 01056
Chris B.
Job Details: 07/01/2026
Replaced failed water valve and cycled the ice maker and unit called for water. Ice maker turning and filling properly.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF990SLAM02
Near Burrillville, Rhode Island 02859
Lee
Job Details: 07/01/2026
"Customer states temps too warm, ice melting, found freezer door gasket ripped in half on the bottom causing door not to shut, also found both fresh food gaskets torn as well as ordering all gaskets.; ordrng 2 W10407212 (gasket-fip)s and 1 W10407216 (gasket-fip) and 1 W10839427 (front-pan) and 1 W10850377 (pan-crispr)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SMBM00
Near Agawam, Massachusetts 01001
Tito
Job Details: 07/01/2026
Arrived I installed new door glides tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3336SZ00
Near Agawam, Massachusetts 01001
Tito
Job Details: 07/01/2026
"Arrived I installed new reservoir tank,tube , connector,valve and seal tested ok , not leaks"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW0
Near Woonsocket, Rhode Island 02895
Lee
Job Details: 07/01/2026
"Customer states fabric softener dispenser broke, confirmed issue replaced dispenser and bezel, tested properly"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB1
Near North Smithfield, Rhode Island 02896
Lee
Job Details: 07/01/2026
"Customer states lint locking confirmed issue found faulty lid lock, replaced off truck stock, tested properly ; used 1 W11670519 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Whitman, Massachusetts 02382
Aimee
Job Details: 07/01/2026
Called trade care 3 days passed warrantyCalled trade team to see if will pay they said noThere a service point for bake element failure w11831039Advised to call whirlpool Cust was told was covered when called was covered Didnt expect charge of139.00; schdld next appmnt for 7/15 WED AM
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS01
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details: 07/01/2026
Replaced control board for defrost failure backed out. Drain pan is clear of frost tested all OK
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB0
Near Auburn, Massachusetts 01501
Glenn
Job Details: 07/01/2026
Found upper limit switch failure replaced part tested all ok
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW1
Near New Bedford, Massachusetts 02740
Dan
Job Details: 07/01/2026
Replaced dispenser housing and drawer. Calibrated and tested washing machine for proper operation. Job is complete.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near New Bedford, Massachusetts 02744
Dan
Job Details: 07/01/2026
"Replaced electronic control, due to drain pump stuck on., and lower wire harness for pressure hose replacement. Calibrated and tested washing machine for proper operation. Performed U/I test regarding a switch mismatch fault F2E3, checked wire harness connections to ACU and switches, checked voltage. U/I rotary switches are operating properly. Cycle selector switch is part of the electronic control replaced today."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ08
Near Charlton, Massachusetts 01507
Glenn
Job Details: 07/01/2026
"Replaced broken door switch and ice maker tested all ok inv 73478981 & 73851558; used 1 W11396033 (LIGHT SWITCH), and 1 W11700250 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL WASHER FL
Model WFW4720RW0
Near New Bedford, Massachusetts 02740
Dan
Job Details: 07/01/2026
"Found only 2 shipping bolts had been removed, 2 shipping bolts were still installed, this was the cause for excessive vibration, banging and walking. I removed the shipping bolts, also installed the clamp for the discharge hose. Unit is level. Tested the washing machine components in diagnostic test. Completed a drain and spin cycle. The washing machine is operating properly. No parts are needing replacement. Job is complete."
We serviced a
MAYTAG WASHER TL
Model MVW6200KW3
Near Spencer, Massachusetts 01562
Glenn
Job Details: 07/01/2026
F7E1. Error code found ran diagnostics washer agitates but stopped when it tried to spin replaced faulty actuator. Tested all ok inv 73980650
We serviced a
WHIRLPOOL DRYER
Model WED4107SW0
Near Holden, Massachusetts 01520
Glenn
Job Details: 07/01/2026
Dryer is in warranty. Vent light turns on every cycle but time dry. Tested thermistors at the board through the harness was 12.49 at about 65 degrees and 257.5 ohms tested exhaust temp with vent on it was 148.5 has good air flow outside and drys fine on all cycles. Called tech line case # 24057044 tech Line is forwarding this documentation to engineering. They will contact advantage appliance in about a week.
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF24FSEDBSR/AA
Near Granby, Connecticut 06060
Gary V.
Job Details: 07/01/2026
"Arrived and cleared out ice and drain tube, but found incorrect part was ordered, will order correct part and return.; ordrng 1 Da97-13757a (Ff evap cover)"
We serviced a
MAYTAG WASHER TL
Model MTW4205SW0
Near Agawam, Massachusetts 01030
Tito
Job Details: 07/01/2026
"I arrived i found control , pump , actuator and harness failed I ordered parts ; ordrng 1 W11782162 (Control) and 1 W11782104 (Harness) and 1 W11790873 (Pump) and 1 W11481722 (Actuator)"
We serviced a
SPEED QUEEN WASHER
Model ATEE9ASP176TW01
Near West Springfield, Massachusetts 01089
Tito
Job Details: 07/01/2026
"Arrived I found gasket clamp out of the position,I adjusted door gasket tested ok not leaks"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF436SPS01
Near Indian Trail, North Carolina 28079
Jacob
Job Details: 07/01/2026
Complaint:unit leaking from within back of fresh/refrigerator.Verified service pointer.Ordering kit prescribed.; ordrng 1 W11825874 (Rpr kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX3119SZ00
Near Brockton, Massachusetts 02302
Aimee
Job Details: 07/01/2026
Steamed freezer that was over loaded and blocking vent restricted air flow Installed new harness freezer and control fridge .Set at factory.Advised customer to to no block vent and restrict air Returned 1 harness had 2
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details: 07/01/2026
Complaint dishwasher leaking from door vent. Every time doors opened at the end of the cycle. I found customer is not using rinse agent preventing proper drying from occurring inside dishwasher. I replaced vent system as well as going into programming and making sure programming settings was set to extended vent open setting. Unit was already set from factory for that setting to be extended. No additional issues found with dishwasher vent system at this time. verified using draw heater is working properly. Doors are all opening. Everything is working as designed.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details: 07/01/2026
Complaint dryer is not getting hot. I found heating element was open and show signs of grounding to frame. Replaced heating element tested operations no further issues reported by customer.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Indian Trail, North Carolina 28079
Jacob
Job Details: 07/01/2026
Complaint:user interface intermittently does not respond.Found loose wire harness from u/i to main control.Secured.Tested unit.Is functioning as designed
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RS02
Near Wingate, North Carolina 28174
Jacob
Job Details: 07/01/2026
Replaced failed components related to HV transformer melt down.Tested unit.Is now functioning as designed; used 1 W11222648 (Diode from truck stock) from stock
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 07/01/2026
Complaint burners are not getting hot. Cannot remove front left burner iPhone receptacle has melted. Ordering receptacle. No additional issues found replaced all previously ordered parts.; ordrng 2 814399 (Receptical)s
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RS01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 07/01/2026
Complaint microwave handle and door glass fell off plastics disintegrated. I found complaint true. Customer had tried to attempt to tape everything back together as best as they could so that they could still use the microwave. I replaced door assembly no further issues report reported by customer at this time.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Brockton, Massachusetts 02302
Aimee
Job Details: 07/01/2026
Found Squeak with agitation in on the hot list for an acu; ordrng 1 W11608056 (Acu) and 1 W11611297 (Belt)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Hanson, Massachusetts 02341
Aimee
Job Details: 07/01/2026
"Found the bearing in front missing clip and the back left was seized , replaced tune up kit And vacuumed the blower while in thereAdvised customer to to to have vent cleaned ; used 1 4392067 (Tune up kit) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near New Bedford, Massachusetts 02745
Dan
Job Details: 07/01/2026
"Versified customer complaint, drain pump running continuously. Referenced Service Pointer W11766193, serial# is verified. Replaced electronic control. Calibrated and tested washing machine for proper operation. Job is complete."
We serviced a
LG DRYER
Model DLEB400WE
Near West Springfield, Massachusetts 01089
Tito
Job Details: 07/01/2026
"Arrived I found vibrations in blower wheel,lint and hair accumulation in wheel, I cleaned wheel tested ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ14
Near Worcester, Massachusetts 01602
Glenn
Job Details: 07/01/2026
Leaking dispenser door and dripping. Replaced parts valve and dispenser assembly tested all ok. But if the dripping reoccurs its likely a problem with the freezer door insulation around the chute. Possibly pre-order the door assembly part # W11739476
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Granby, Connecticut 06090
Gary V.
Job Details: 07/01/2026
"Inspected and found compressor shutting down on overload and broken, replaced with new compressor checked for leaks and found none, recharge the system with 58 g of R 600, cycled back on and unit started cooling, please allow 24 to 48 hours for temperatures to regulate."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Worcester, Massachusetts 01609
Glenn
Job Details: 07/01/2026
Replaced multi drain pump tested all OK no leaks; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
MAYTAG WASHER FL
Model MHW5630HC0
Near Plymouth, Massachusetts 02360
Aimee
Job Details: 07/01/2026
Stacked washer an dryer . Theres water in tub drained out F0e3. Over suds F9-e1 Long Cust will need to have dryer removed to service is aware .; ordrng 1 W11458345 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS7
Near East Windsor, Connecticut 06016
Gary V.
Job Details: 07/01/2026
"Inspected and found unit was in Celsius and not Fahrenheit, took out of Celsius and cycled unit to temperature, everything test fine now."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ21
Near Shelby, North Carolina 28150
Ryan S.
Job Details: 07/01/2026
"Customer complained icemaker not working, confirmed complaint, unit wouldnt cycle. Replaced icemaker from ts. Ran test cycle, unit harvest and filled. Verified proper operation. Informed customer to give 24hr for ice. ; used 1 W11700250 (ICEMAKER) from stock"
We serviced a
MAYTAG DRYER
Model MED5430PBK0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 07/01/2026
Complaint dryer making horrible noise. I found belt had shredded apart was causing noise to occur. Ive gotten wrapped around drive motor shaft. I replaced component kit test operations dryer is now operating quietly like it is supposed to. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Charlotte, North Carolina 28212
Jacob
Job Details: 07/01/2026
Complaint:Freezer slowly failing.Found compressor/sealed system failure.Condenser luke warm.Compressor noisy.No info listed on entitlements for Mod and Ser presented.Customer thinks she may have bought extended coverage.Advised her to verify and call us back.
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW2430WP00
Near Matthews, North Carolina 28104
Jacob
Job Details: 07/01/2026
Tech line case #24057862..Found abnormal failure within magnetron..Need magnetron W11346197 sent back in nightly drop.Mag just replaced 2/24/25 ; ordrng 1 W11346197 (Magnetron)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF436SPS01
Near Grafton, Massachusetts 01536
Glenn
Job Details: 06/30/2026
Replaced read switches tested all OK
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Sturbridge, Massachusetts 01566
Glenn
Job Details: 06/30/2026
Found control panel display failure and motor pump failure not circulating water. Will need to order parts. Call customer when parts arrive ; rqstng P&A on 1 W11416362 (Motor pump) and 1 W11416458 (Control panel display)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW06
Near Webster, Massachusetts 01570
Glenn
Job Details: 06/30/2026
Replaced ice maker tested all ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Webster, Massachusetts 01570
Glenn
Job Details: 06/30/2026
Found wash motor failure and control shorted replaced control motor pump from truck stock tested all ok no leaks inv 74449344; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4307SW0
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details: 06/30/2026
"Ran washer due to unit making noise and found when washer would go into a agitation it would grind and click, found shield had gotten punched into pulley causing noise also coins had gotten under agitator making it scrape. Removed coins and leveled unit to stop it from hitting the shield on floor straightened shield and ran a calibration cycle. Unit is now operating to manufacture specs"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRQC506MPS00
Near Matthews, North Carolina 28105
Jacob
Job Details: 06/30/2026
Customer concerned about temperature variants and spoiling.Would like whirlpool to reimburse for loss.Has his own thermometers placed in two locations.Diagnostics did not present any errors stored or present upon service.Freezer and fresh sections operating as designed.Advised customer to monitor for error codes showing failure.
We serviced a
MAYTAG WASHER TL
Model MVWB766FW0
Near Matthews, North Carolina 28105
Jacob
Job Details: 06/30/2026
Replaced failing water valve.Tested unit.Is now functioning as designed.; used 1 W11165546 (Valve) from stock
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRQC506MPS00
Near Matthews, North Carolina 28105
Jacob
Job Details: 06/30/2026
Customer concerned about temperature variants and spoiling.Would like whirlpool to reimburse for loss.Has his own thermometers placed in two locations.Diagnostics did not present any errors stored or present upon service.Freezer and fresh sections operating as designed.Advised customer to monitor for error codes showing failure.
We serviced a
SAMSUNG WASHER FL
Model WF42H5600AP/A2
Near Amherst, Massachusetts 01002
Tito
Job Details: 06/30/2026
"Arrived I found tub bearing failed,tub #DC90-15435A NLA cx paid $139.00"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Carver, Massachusetts 02330
Dan
Job Details: 06/30/2026
"Attempted to replace the gear case, drilled out the wash plate, spanner nut is off, inner basket will not sepetate from gear case shaft. Will need tub and inner basket, filter and screw in order to complete the job. Customer is aware the tub and basket will be drop shipped, will inspect and let us know when parts are dropped shipped. ; ordrng 1 W10586079 (Basket assembly) and 1 W10215093 (Filter drain) and 1 8533928 (Screw) and 1 W10512161 (Tub)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW500CMW0
Near Charlotte, North Carolina 28212
Jacob
Job Details: 06/30/2026
Complaint:Not finishing cycles.Found shifter dislocated/dislodged.Secured and re-ran diagnostic test cycle.Pass.Unit now functioning as designed.
We serviced a
SPEED QUEEN WASHER TL
Model AWN63RSN116TW01
Near Norfolk, Massachusetts 02056
Aimee
Job Details: 06/30/2026
Installed new drain pump kit and tested fill and drain nd spin
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ02
Near Rockland, Massachusetts 02370
Aimee
Job Details: 06/30/2026
Installed new gasket sand freezer fan complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS07
Near Hanover, Massachusetts 02339
Aimee
Job Details: 06/30/2026
Installed compressor put in 250 of nitrogen let sit while checked for leaks Then changed to vacuum 25 mins and filled 56 g Start of frost pattern
We serviced a
WHIRLPOOL WASHER TL
Model WFW4720RW0
Near Charlotte, North Carolina 28213
Jacob
Job Details: 06/30/2026
"Complaint:excessive/concerning vibration;tub movement.Found suspension spring;left,dislocated.Reset.Secured suspension.Tested.Unit now functioning as designed."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRTX3119SZ00
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details: 06/30/2026
Replaced parts pulled vacuum and recharged fridge tested all ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Worcester, Massachusetts 01605
Glenn
Job Details: 06/30/2026
Found shorted evaporator fan motor replaced and harness tested all OK Inv74338639 ; used 1 WP2315539 (EVAP MOTOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, North Carolina 28217
Ryan S.
Job Details: 06/30/2026
"Could not e tee service diagnostic, tried entering ui Check and ui kept cutting off, was getting dc voltage. Digital display is missing sections.Needs new ui , keeping control for return call. scheduled return call with customer. ; ordrng 1 W1178949 (Ui)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Somers, Connecticut 06071
Gary V.
Job Details: 06/30/2026
"Inspected and found unit faulting on pressure system and drain pump running, replaced main acu and cycled thru diagnostics and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ08
Near Charlotte, North Carolina 28227
Ryan S.
Job Details: 06/30/2026
"Installed compressor, drier , Precooler and associated parts. Pulled vacuum 20min no leaks. Charged 68g r600. Verified first pattern starting. Give 24hr for cooling, 48for ice."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRMF706EBS04
Near Enfield, Connecticut 06082
Gary V.
Job Details: 06/30/2026
"Installed evap fan, ice box fan, and tube heater, cycled back on and unit started cooling, please allow 24-48 hours for temps to regulate and ice production to begin."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KWH0
Near Enfield, Connecticut 06082
Gary V.
Job Details: 06/30/2026
Inspected and found optical water sensor dirty and replaced with new sensor. Cycled thru diagnostics and all functions test fine at this time.; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Enfield, Connecticut 06082
Gary V.
Job Details: 06/30/2026
"Inspected and found broken heater, replaced and cycled, tested fine.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details: 06/30/2026
"Inspected and found ff door not closing properly and adjusted and tightened, tested fine."
We serviced a
ROPER WASHER TL
Model RTW3005TW0
Near South Hadley, Massachusetts 01075
Tito
Job Details: 06/30/2026
"Arrived I found control failed,I installed new control tested ok recalibrated"
We serviced a
MAYTAG WASHER TL
Model MTW4205SW0
Near Holyoke, Massachusetts 01040
Tito
Job Details: 06/30/2026
"Arrived I found capacitor and actuator failed,I installed new capacitor and actuator,recalibrated tested ok; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB1
Near Agawam, Massachusetts 01001
Tito
Job Details: 06/30/2026
"Arrived I found code F0E9,F0E3(off balance,overload), in my test control board not responding properly, i installed a new control,recalibrated tested ok ,I explained to customer about the king size comforter is too big for the washer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Agawam, Massachusetts 01030
Tito
Job Details: 06/30/2026
"Arrived I found code F8E4 I adjusted hoses ,cleaned sensor and recalibrated tested ok"
We serviced a
WHIRLPOOL WAHSER TL
Model WTW5010LW0
Near Indian Trail, North Carolina 28079
Jacob
Job Details: 06/30/2026
Complaint:walking.Found suspension rods failed.; used 1 W11130362 (Suspension rods) from stock
We serviced a
MAYTAG REFRIGERATOR FDB
Model MFI2569VEM2
Near Matthews, North Carolina 28104
Jacob
Job Details: 06/30/2026
"Replaved door gaskets and main control,and door switch.Unit now functioning as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Westfield, Massachusetts 01085
Tito
Job Details: 06/30/2026
"I arrived, and the compressor, evaporator, and condenser were replaced. The sealed system was fully checked. It was verified for leaks, and there is no type of leak. It was left functioning correctly.; used 1 W11504445 (COUPLER 5/4 NR MS 00), 1 W11504436 (COUPLER 6/1.8 NR MS 00), and 2 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDHV00
Near Plymouth, Massachusetts 02360
Dan
Job Details: 06/30/2026
"Found ice buildup in RC ice maker fill cup causing fill overflow into ice bin and clumped ice production. Inspected recently installed fill tube and found alignment off-center, allowing water stream to contact fill cup edge and splash, resulting in ice accumulation. Repositioned fill tube for proper alignment, removed all ice from fill cup, cycled ice maker, and verified water fills mold correctly with no splash or overflow. Unit operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3536SZ01
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details: 06/30/2026
Complaint not making ice. I found icemaker has F8E3 error code replaced icemaker tested operations no further issues found everything working fine.