Service History 41

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JFFCF72DKL07

Near Scituate, Massachusetts 02066

Aimee

Job Details: 03/31/2026

"Door switches broken One on truck cant us 3 prong ,not 2 prong ; ordrng 2 W11291138 (Door switch)s"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ3

Near Enfield, Connecticut 06082

Gary V.

Job Details: 03/31/2026

"Inspected and found open bake element and replaced with new bake element, cycled and tested fine."

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Enfield, Connecticut 06082

Gary V.

Job Details: 03/31/2026

"Inspected and found unit faulting on pressure system and drain pump running, defective control board, replaced control board and ran diagnostics test, tested fine now."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL03

Near Marshfield, Massachusetts 02050

Aimee

Job Details: 03/31/2026

Right door gasket is torn ; rqstng P&A on 1 W10917313 (Gasket)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS2

Near North Smithfield, Rhode Island 02896

Lee

Job Details: 03/31/2026

"Customer states unit leaks occasionally small amount of water and door drops down. Confirmed both issues found bottom door seal is falling off, removed door panel found no screws holding door seal down, also found left side hinge is broken, will order and replace all parts needed; ordrng 8 W11627527 (Screw)s and 1 W11766666 (Hinge) and 1 W11766665 (Hinge) and 1 W11664713 (Bottom door seal)"

We serviced a

MAYTAG WASHER TL

Model MVWP586GW0

Near Duxbury, Massachusetts 02332

Aimee

Job Details: 03/31/2026

Installed suspension and they had new hoses .Cust drain hose is over filling the drain with with washer hose .They have a dishwasher hose on washer .Cust going to have plumber look at

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDW07

Near East Bridgewater, Massachusetts 02333

Aimee

Job Details: 03/31/2026

"Found fan stopped replaced ts and the Styrofoam cracked when removing and want the change the fan blade to a 6 blade Called to schedule they will call when parts come one; ordrng 1 W11126274 (Tower) and 1 WP2163777 (Fan blade), used 1 WP2315539 ( Evap fan) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Whitman, Massachusetts 02382

Aimee

Job Details: 03/31/2026

"Found broken harness, replaced and tested complete; used 1 W11643701 (Harness) from stock"

We serviced a

MAYTAG WASHER TL

Model MVW6200KW3

Near Suffield, Connecticut 06078

Gary V.

Job Details: 03/31/2026

"Installed new control belt valve, cycled thru diagnostics test and tested fine."

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 03/31/2026

Replaced belt and unit heating and running normal. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 03/31/2026

Complaint that the washer wouldnt start a cycle and it was making a loud banging and screeching sound. Found error codes F5E1. Replaced lid lock and ran diagnostic cycle. Found failed clutch and washer making a grinding noise. Found oil leak from the gear case. Found actuator ?nd clutch gummed up with oil. Will order gear case actuator and hub and clutch. Wash plate couldnt be removed. Customer will call office when parts arrive.; rqstng P&A on 1 W11454734 (Gear Case) and 1 W10721967 (Clutch) and 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 W10528947 (Hub) and 1 W10752283 (Wash Plate) and 1 W11219115 (Outer Tub) and 1 W11568797 (Filter) and 1 WP8533928 (Screw) and 1 W10752187 (Screw) and 1 W10752719 (Inner Tub) and 1 2xFrameJob (2x Frame Job)

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 03/31/2026

Found error code F9E0. L1 and L2 connection is correctly connected. Unplugged P2 and P4 connectors and wires show proper continuity to the bake and broil elements. Bake Element reading 16.3 ohms in range. Readjusted the ribbon harness. Cleared error code and ran a bake cycle to 350* and error code no longer appeared. Reached temperature and error code no longer present. Called Tech Support and was informed to order new control board. Case number #23062340. ; ordrng 1 W11100515 (Control Board)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 03/31/2026

Complaint that the dishwasher is leaking water from the bottom left corner. Found unit needed proper leveling. Adjusted to level and ran diagnostic cycle three times and no leaks detected.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near Agawam, Massachusetts 01001

Gary V.

Job Details: 03/31/2026

"Installed new control board and ran through diagnostics test, tested fine."

We serviced a

MAYTAG WASHER FL

Model MFW7020RF0

Near Agawam, Massachusetts 01001

Gary V.

Job Details: 03/31/2026

"Inspected and found drain pump broken, replaced with new drain pump and cycled test tested fine."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS5

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 03/31/2026

"Disassembled door. Removed and replaced dispenser. Tested, all operating properly."

We serviced a

KITCHENAID M/W OTR

Model KOEC53B0PSS00

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 03/31/2026

"Tested and ran diagnostics. Confirmed error F8E0, blower fan not working. Quoted customer for repair and saved estimate. Customer says that Best Buy told him it was still under warranty. Advised him that factory warranty expired in November of 25. If he has an extended warranty he would have to contact them and have them send us a dispatch. Collected for service call on cc. Customer is going to contact Best Buy regarding warranty."

We serviced a

WHIRLPOOL WASHER TL

Model MVW5435PW0

Near Rockland, Massachusetts 02370

Aimee

Job Details: 03/31/2026

"Found harness broken at pump, used harness last call need to order .Cust has proff will have on return call.; ordrng 1 W11643701 (Harness)"

We serviced a

MAYTAG WASHER FL

Model MHW6630MBK0

Near Webster, Massachusetts 01570

Glenn

Job Details: 03/31/2026

Replaced top assembly tested all OK no leaks

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Spencer, Massachusetts 01562

Glenn

Job Details: 03/31/2026

Installed all parts tested all ok error code did not reoccur and I adjusted the vent seal to prevent moisture escaping into the control panel.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT112CZJZ01

Near Leicester, Massachusetts 01611

Glenn

Job Details: 03/31/2026

Found block of ice underneath the evaporator the drain is frozen over steamed the ice and cleared the drain tested all OK

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Worcester, Massachusetts 01606

Glenn

Job Details: 03/31/2026

Complaint oven does not heat no bake no broil no convection nothing tested found 120 V to neutral at spark module no voltage to the valve from the spark module order part; ordrng 1 W10860916 (Spark module)

We serviced a

JENNAIR WALL OVEN

Model JJW2427DS01

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 03/31/2026

"Came to install ui ordered by previous tech. Installed ui. Ran bake 350?, verified proper operation. No fee due paid in full."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS555SIHZ00

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 03/31/2026

Returned angiostatin new control board. Installed new compressor and precooler with filter drier. Pulled vacuum for 20min no leaks. Charged 5.5oz r134a. Frost pattern started. Informed customer to give 24hr for cooking 48for ice.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF990SLAM02

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 03/31/2026

"Customer had moved refrigerator to other side of room. Customer said that they broke the freezer door when forcing it open. Disassembled freezer section, found that alignment rod and gear were also broken. Likely happened when door was forced open. Removed and replaced evaporator fan assembly and ensured drain line was clear. Reassembled, tested, all operating properly. Customer says they are going to replace door and repair rod themselves."

We serviced a

MAYTAG WASHER TL

Model MVWB835DW1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 03/31/2026

"Disassembled washer. Removed and replaced harness, clutch, stator, rotor and slider. Reassembled, plugged back in. Ran load size calibration and diagnostic test cycle. Both completed correctly. Washer operating properly."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Heath Springs, South Carolina 29058

Jonathan J.

Job Details: 03/31/2026

"Complaint dryer takes 3 to 5 cycles to dry clothes. I found using endoscope a blockage in vent outside as well as heavy rust in vent pipe. Going to dryer found in 10 minutes. Clothing was damp upon arrival and is now significantly dryer just by having vent hose disconnected from the back of the dryer took images showing results of heater glowing much hotter with hose connected than with hose disconnected when disconnecting the hose from the back of the dryer, lots of lint balls blew out back of dryer. No additional issues found with dryer or voltage at this time."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ10

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 03/31/2026

"Customer states unit leaks when water is on, he shut off water supply and stops, confirmed issue found leak coming from reservoir, need to order and replaceOffice will call when parts are in; ordrng 1 W11706229 (Reservoir)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Brockton, Massachusetts 02301

Aimee

Job Details: 03/31/2026

Under warranty purchase date Cst will have proff of purchase on return No error codes and I ran diagnostics.Missing cover to the box exposed wires Didnt want to put drain in until had proff of purchase; ordrng 1 WP8268991 (Cover) and 1 W10876537 (Drain pump)

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS2

Near Worcester, Massachusetts 01604

Glenn

Job Details: 03/31/2026

Complaint clock is not powering on unless you turn one of the burners on which do not heat found improper voltage at the outlet causing malfunction only has 120 V to neutral. It should be 240 across L1 & L2. Customer needs an electrician.

We serviced a

MAYTAG WASHER TL

Model MVWB835DW4

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 03/30/2026

Ran with some trouble removing the tub but after rocking it back and forth it released itself. Replaced all parts and ran three diagnostic and calibration cycle. Ran a normal cycle to show customer agitator working properly and level of water on the normal side.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Worcester, Massachusetts 01610

Glenn

Job Details: 03/30/2026

Drain pump running pressure switch failure replaced control per SCODE S153EB tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model CAE2745FQ2

Near Worcester, Massachusetts 01609

Glenn

Job Details: 03/30/2026

Installed parts control and coin slide tested all ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 03/30/2026

"Customer complained unit wont heat. Found heater not working. Went to check voltage at heater and found harness to heater was loose/ not connected, connected and tightened harness to heater. Ran test and and heater now working. Verified proper operation."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4655JW2

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 03/30/2026

Unit was apartment. Maintenance let me in a.pressure system fault) or drain pump continuously running. Replaced control board from pre id is. Ran quick wash. Unit filled and startedxwash cycle. Verified proper operation.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ4

Near Holden, Massachusetts 01520

Glenn

Job Details: 03/30/2026

Found suds issue customer instruction on soap issue. Removed suds with vegetable oil tested all ok

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RS01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 03/30/2026

Complaint your entire bottom part of the microwave door has become detached and broken. I found complaint true and ordering new microwave door. No further issues reported by customer at this time.; ordrng 1 W11752346 (Door)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD1831US

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 03/30/2026

Complaint that the dishwasher is giving an error code i4. Found water heavy leaking from the sump and motor. No leaks from drainage. Quoted for parts and labor. Collected trip fee.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 03/30/2026

Complaint that the drum is a little wobbly and some discoloration on the inside. Found drum ok and normal. Customer mentioned that they found heavy lint in the outside housing and was cleared out. Found no issues with the dryer.

We serviced a

BOSCH DISHWASHER

Model she43p22uc/64

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 03/30/2026

Complaint that the door is loose and would hold well on one corner. Found failed door spring line. Quoted for parts and labor. Customer will review the repair with the father and will let the office know what they decide. Within 7 days will waive trip fee into labor. Collected trip fee. CC.

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 03/30/2026

Complaint that the dryer wouldnt power on. All fuses and thermistors are fine. Found good voltage to the unit but the harness plug to the control was not connected properly. Adjusted connection and control powered on and running with no issues.

We serviced a

WHIRLPOOL DRYER

Model LG7001XTW0

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 03/30/2026

Replaced all parts and ran a medium temperature setting and unit heating normal. 1yr warranty on parts and labor.

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 03/30/2026

Replaced control board and cycled the bake and unit heating properly. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hampden, Massachusetts 01036

Chris B.

Job Details: 03/30/2026

Replaced all part and unit running normal. Great heating and air flow.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF302EBS02

Near Whitman, Massachusetts 02382

Aimee

Job Details: 03/30/2026

"Found the 2 lights out in the fridge , voltage thereReplace the lights, board and switch. tested"

We serviced a

MAYTAG WASHER TL

Model MVWC565FW1

Near Brockton, Massachusetts 02302

Aimee

Job Details: 03/30/2026

Cust has a contract through Lowes needs to call them

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 03/30/2026

F3e2Installed new control and ran diagnostics complete

We serviced a

KITCHENAID DISHWASHER

Model KDTF924PPA00

Near Smithfield, Rhode Island 02828

Lee

Job Details: 03/30/2026

Installed part tested okay.

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ2

Near North Providence, Rhode Island 02904

Lee

Job Details: 03/30/2026

Installed counter weights.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ05

Near Providence, Rhode Island 02908

Lee

Job Details: 03/30/2026

"Customer states freezer door does not close all the way and unit wobbles, found a 2x4 piece of wood is wedged underneath fridge causing wobble, also found shelves not installed properly causing door to stay ajar. Explained to landlord unit needs to be on level floor."

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Seekonk, Massachusetts 02771

Lee

Job Details: 03/30/2026

"Customer states unit doesnt run full cycle, goes direct to rinse, unable to duplicate any issue found no error codes, ran calibration, tested okay"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC400ESS01

Near Barrington, Rhode Island 02806

Lee

Job Details: 03/30/2026

Installed part tested okay.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 03/30/2026

"Ran washer and checked for errors found codes F9e1 long drain, f8e6 water hazard, f0e9 off balance pause, ran a calibration cycle and unit went threw normally. Ran a wash with clothes and found unit ran threw the wash canceled and ran a spin finding unit would spin out then it stopped and drain pump started coming on and off, found drain connection broken at connector. Fixed connection and unit is now operating to specs"

We serviced a

MAYTAG WASHER

Model LAT9593AAW

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 03/30/2026

"Tested unit and found washer would not start a wash cycle and would not spin out leaving water in tub. Cycled timer and found unit would come on but pump would not pump out, found belt loose causing issue and water selector sticking and not engaging. Tightened belt and water is now draining used silicone to fix water selector and it is now moving and making contact. Ran a wash and spin finding all operations now working to specs"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS03

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 03/30/2026

"Customer complained icemaker stopped making ice, started, transportation. Ran service test, found e5 error, found fill tube heater bad. Cleared ice and reset ice maker . Ordering fill tube heater and icemaker. Scheduled return call for Thursday am. ; ordrng 1 W11087201 (Fill tube heater) and 1 W11658802 (Icemaker)"

We serviced a

MAYTAG REFRIGERATOR FDB

Model MBF2258FEZ02

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 03/30/2026

"Checked over unit and found ice maker not making ice in full cubes there coming out as half cubes in the back and full in front, y led ice maker and found when filling valve would start then stop not filling with enough water in ice maker mold. Replaced ice maker and water is now filling and operating normally advised ice maker will take 24 hrs to cycle and freeze also can take up to 3 days to fill bucket ; used 1 W10884390 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW1

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 03/30/2026

Checked over unit and found wash plate had broken and had gotten cut thew on each edge causing clothes to get stuck on it. Replaced wash plate agitator and cap to stop from ripping clothes ran a calibration cycle the a agitation test agitator and unit is now working to manufacture specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 03/30/2026

"Ran washer due to customer would run a bulky cycle or a heavy load and unit would wash get to the spin cycle and continuously run until stoped. Ran diagnostic and found no errors ran a calibration cycle and unit went thew normally, added clothed and ran unit threw a wash finding when unit got to the end of the cycle it would continue to run the drain pump until stoped or unplugged. Checked control and found drain pump relay sending 120v continuously to pump causing it to run all the time unit will need new main cntrl and encoder will order and call when parts come in due to out of stock ; ordrng 1 W11513246 (Cntrl) and 1 W11481116 (Console encoder)"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT541SZDW03

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 03/30/2026

Installed new build and freezer light is now operating and all functions are working to specs

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW1

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 03/30/2026

"Tested unit and found washer would not wash or spin it would just move tub back and forth never advancing in a cycle, checked actuator and found arm broken again and not moving cam. Removed actuator and inspected cam finding cam binding witch could have broken actuator arm, replaced cam and actuator and recalibrated unit finding when spinning the tub would hop found suspension failing and hub warn. Will order new suspension kit,hub and agitator. Parts tentative p/a ; rqstng P&A on 1 W11217817 (Suspension kit) and 1 W10836692 (Agitator), used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 03/30/2026

"Asked Cust how pump sounded was quite Installed heater Diverta cover , spry armVent Ran diagnostics"

We serviced a

JENN-AIR RANGE

Model JDS1750FS0

Near Scituate, Massachusetts 02066

Aimee

Job Details: 03/30/2026

"Found the bake element broken left corner, replaced with ts and ore heat; used 1 W10779716 (Heater) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 03/30/2026

"Complaint door not opening and closing automatically. Have to manually pull on door to get it to open. I found complaint true. I found right hand latch hook was hanging up in latch body assembly, causing door to not open. Made minor adjustment by sliding microwave out to latch internally Doris opening and closing properly with no issues upon departure. Let customer know that if issue re-arises we can order the latch and micro switches. Slide rail is bone dry of lubricant on both sides."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4655JW2

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 03/30/2026

Complaint Drain pump running all the time will not turn off can cancel and comes right back I found F1E1 F3E1 Pressure Sensor Error and Drain Pump Running ContinuouslyS Code: S153EBParts and Labor Top Load Washers: CC01xxxxx - CD35xxxxx- Stacked Laundry: MC01xxxxx - MD35xxxxx I replaced main control board per technical service bulletin performed a calibration process on control verified pressure hose is not crimped pinched sliced or perforated or clogged no pressure dome issues. No further issues found.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4655JW2

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 03/30/2026

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBFN502ESS02

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 03/30/2026

Technical Service Pointer #: W11606409 Rev HAction Required: MandatoryRelease Date: February 2026 Built-in Refrigerator LED LightingSpecial Project #: S84638 Parts (4 Kits of W11632139 only) & Labor within first 5years of life

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS04

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 03/30/2026

Complete right hand fresh food door is not closing hurdle click noise and then would not automatically close. Have to push really hard to make it close. I found door closure is broken at the bottom of the door ordering door closure ; ordrng 1 W11189598 (Door closure)

We serviced a

KITCHENAID RANGE

Model KSGS330SPS0

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 03/30/2026

"Waited for house to be opened. Turned breaker off. Disassembled, removed and replaced control panel. Reassembled, turned breaker back on. Tested, all operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB0

Near North Brookfield, Massachusetts 01535

Glenn

Job Details: 03/30/2026

"Replaced inner door and heater tested all OK if the dishwasher leaks again, we should pre-order the tub as I noticed that its bowing in the center possible caused for intermittent leak"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Southbridge, Massachusetts 01550

Glenn

Job Details: 03/30/2026

Verified pressure switch failure replaced control board per service pointer tested all OK S153EB

We serviced a

AMANA RANGE

Model AGR6603SFS3

Near Webster, Massachusetts 01570

Glenn

Job Details: 03/30/2026

Found GFCI breaker had tripped reset the breaker and tested the range. There are no shorts with the range. The range is working as designed instructed customer if this reoccur occurs. She may have to call an electrician to get a higher rated breaker installed.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Douglas, Massachusetts 01516

Glenn

Job Details: 03/30/2026

Verified pressure switch failure replaced control per service pointer S153EB calibrated washer tested all ok

We serviced a

AMANA WASHER TL

Model NTW4516FW4

Near Uxbridge, Massachusetts 01569

Glenn

Job Details: 03/30/2026

"Inv# 20193714 found the valve is not opening for the cold water, causing incomplete cycle after installing the new valve I discovered this an issue with the dampers we need to order part; ordrng 1 W10780045 (Dampers), used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"

We serviced a

GE REFRIGERATOR

Model PFS22MIWABB

Near Somers, Connecticut 06071

Gary V.

Job Details: 03/30/2026

"Inspected and found unit is having defrost failure, found open circuit through bimetal/heater, parts showed no longer available."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHV00

Near Ellington, Connecticut 06029

Gary V.

Job Details: 03/30/2026

"Installed new Ui board and ice maker, cycled ice maker and it filled with water, please allow 24 hours for ice production."

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW1

Near Ellington, Connecticut 06029

Gary V.

Job Details: 03/30/2026

"Inspected and found unit faulting on pressure system and drain pump running again, checked air hose and dome and tested fine, will order parts and call for return date.; ordrng 1 W11789821 (Main acu) and 1 WP353244 (Pressure hose)"

We serviced a

GE LAUNDRY CENTER

Model GUD24ESSM1WW

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 03/30/2026

"Unplugged washer. Disassembled, removed and replaced shifter. Reassembled, tested, shifter now moving properly but washer has other issues. When starting a cycle can see shifter change position, washer starts to fill then stops and shuts down. Same when trying to run drain and spin. Drain pump starts, runs for a few seconds then stops. Attempted to run diagnostics, control would not enter diagnostics. Needs controls. Explained findings to customer. She said she didnt want to put any more money into unit and would look at replacing."

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ20

Near Clover, South Carolina 29710

Mitch H.

Job Details: 03/30/2026

"Checked and found ice bin full on arrival. Removed ice bin and manually tested ice maker. Cycled, returned to home position and filled correctly. Ice operating properly. Adjusted and aligned doors."

We serviced a

KITCHENAID RANGE

Model KFEG500ESS3

Near Rockland, Massachusetts 02370

Aimee

Job Details: 03/30/2026

"Front right burner not working. Found the Infi switch arched and melts the switch and harness ; rqstng P&A on 1 W11134550 (Harness switches right side) and 1 W11188424 (Harness cook top left) and 1 W11517959 (Burner) and 1 W10857622 (Infi), states that autho needed"

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS 09

Near Rockland, Massachusetts 02370

Aimee

Job Details: 03/30/2026

"Microwave needs door switches no light bad switch, also the light isnt working .The holder is melted and wrong bulb ordered.; rqstng P&A on 2 W11197766 (Door switch top)s and 1 8206232A (Bulb) and 1 W10210871 (Holder), states that autho needed"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW0

Near Pawtucket, Rhode Island 02861

Lee

Job Details: 03/30/2026

"Customer states unit doesnt run full not drain, found broken wire to drain pump, replaced harness, tested unit found motor not going full speed, tested capacitor found it is weak, replaced tested okay; used 1 W11643701 (HARNESS LOWER), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMW0

Near Manchester, Connecticut 06040

Gary V.

Job Details: 03/30/2026

"Concern is leak. Inspected and found no fault codes, cycled unit multiple times and did not detect any leaks at this time coming from dishwasher. All functions test normal at this time."

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFF2558FEZ03

Near Manchester, Connecticut 06040

Gary V.

Job Details: 03/30/2026

"Inspected and found no cooling at all, found compressor shutting down on overload, compressor seized, will order parts and call for return date.; ordrng 1 W11209866 (Compressor) and 1 W11092533 (Start relay)"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 03/30/2026

"Customer complained of f8e4. Ran unit and found leak from right side third level track, it is broke off and tub nut is broken too. Needs tub track and nut. Ordering parts. Scheduled return call with customer. ; ordrng 1 W11047815 (Right third level track) and 1 W11545286 (Tub nut)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 03/30/2026

"Upon arrival customer complained ice maker not working again. Found no ice in bin. Ran test 56 , Found no error codes stored. Found ice in icemaker tray. Ran test 57 harvest. Unit harvest ice in ice mold. Ran test 45, unit filled with water but not enough. Ran Ice fan test 36 , fan working. Ran bin test 15 bin not full and saying not full so passed. Ran full tube heater test, fill tube getting proper voltage. Checked fill tube and found ice in line but not enough to fully obstruct like. Called techline, showed picture of fill tube /heater. Techline said to seal seams with aluminum tape and put permagum back in entrance to fill tube. Also told customer to take filter out for a week to see if the water flow from Filter is the issuecn(23041596.); used 1 212643 (SEALER-GUM) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 03/30/2026

"Icemaker not working, tried to run test 44 and 45, no response from icemaker. Quoted to replace icemaker. Installed icemaker. Ran test 45, icemaker filled.verified proper operation. Collected via card. ; used 1 W10873791 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFF507EWH01

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 03/30/2026

"Inspected and found inlet valve cracked, will order and call for return date.; ordrng 1 W10865826 (Inlet valve)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 03/30/2026

"Customer complained unit kept stopping on spin and restarting . not a continuous spin issue., but an off balance restart spin issue. . Found f0e5 error, suspension ok. Ran high speed spin and heard noise. Found gearcase leaking and rotor was loose. Rotor has rust damage . Ordering gearcase ,wash plate ,and rotor and slider. Called Randy , informed customer office will call when parts come in.; ordrng 1 W11510461 (Wash plate) and 1 W11449841 (Gearcase) and 1 W11260238 (Rotor) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ01

Near Cumberland, Rhode Island 02864

Lee

Job Details: 03/30/2026

"Customer states they ran unit for 15 minutes, then completely went dead no lights no hmi, and also left hand door does not stay open, found service pointer W11822975 for door concerns will order kit, spoke to Techline, found also need main control, 23045704 techline.Office will call when parts are in; ordrng 1 W11820067 (Hinge kit) and 1 W11806986 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near South Windsor, Connecticut 06074

Gary V.

Job Details: 03/30/2026

"Installed panel control board and heater, cycled and tested fine."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Whitman, Massachusetts 02382

Aimee

Job Details: 03/30/2026

Not cooking right nowChecked error codes none Pre heated had to light 2 times the started cracked igniter . Set 350 Found the cooling fan jammed and buzzing wont spin. Also found the fan convection isnt working jammed .; ordrng 1 W11620737 (Cooling fan) and 1 W11441001 (Convection fan) and 1 WPW10324262 (Igniter)

We serviced a

WHIRLPOOL WASHER FL

Model WETLV27HW3

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 03/30/2026

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FGHD2368TF7

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 03/30/2026

"Complaints water is not dispensing through the door not making ice. I found issue was due to a broken filter, head housing assembly. I can get water pressure through the water inlet valve just fine. Nothing comes out of the filter head housing even with a brand new oem water water filter installed. Plus valve is not depressing properly on filter head housing. wanted to know with 100% certainty what the problem was."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Catawba, South Carolina 29704

Jonathan J.

Job Details: 03/30/2026

"Unit still has LP orifices installed submitted pictures directly to factory factory stated true. File number tech line 23044472 manufacturer tech line file number. Safety file number 22593506 safety file number. Factory stated this is an install based issue and is unwilling to cover anything to fix the issue only diagnostics. To fix all burners must be replaced because there is no kit to convert it from LP to natural only a kit to convert it the other way around from natural to LP exists. All burners and burner tubes must be ordered to obtain natural gas orifices from the kits. Per manufacturer, if we come back out for the same exact problem, we are required to charge the customer a diagnostics fee."

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near North Smithfield, Rhode Island 02896

Lee

Job Details: 03/30/2026

"Customer states unit stopped draining, found broken wire to drain pump and drain pump wire cover broken, need to order and replace bothW11643701W11399437Friday am; ordrng 1 W11399437 (Drain pump) and 1 W11643701 (Lower harness)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ05

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 03/30/2026

Tested dispenser and confirmed system me buttons not working. Ordering UI and Escutcheon. Checked part availability and scheduled return for 4/6 PM ; ordrng 1 W11655738 (User interface) and 1 W10435575 (Escutcheon)

We serviced a

MAYTAG WASHER TL

Model MVW7230HW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 03/27/2026

"Complaint washing machine making horrendous noise. Sounds like a diesel truck sounds like gears, drowning against gears. I found rotor bolt had completely backed off and was causing rotor slide and slider clutch to not mesh properly leading to noise. I inspected slider no issues with slider or rotor teeth. Performed a control board DLMS calibration cycle unit operating normally and quietly as of now no further issues found. cleared F6 E3 unit has F3E3 water inlet temperature sensor error, which is normal for this model as it does not contain a temperature sensor harness for this model."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 03/27/2026

"Customer complained unit not washing clothes were well, found only off balance load error. Ordering suspension. Ran unit through diagnostic and all functions working in component activation. Will run unit through wash on return call to see if pressure system error is happening even though no code stored. scheduled return call with customer. (Customer wont be home Tuesday 31st. ); ordrng 1 W11217817 (Suspension)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 03/27/2026

"Unit is a new build complaint was when filling with water. It was making a strange noise and wasnt feeling with enough water. Found no error code stored ran unit. Sounds like air in waterline. Ran connected sink while dishwasher was not filling . and sink is doing the same thing like air is in the line . issue is with the plumbing not the unit. Took a video of the sink sputtering but cant attach to ticket. Dishwasher fills runs sump, fills more runs sump, this is the design. Ran sink for awhile then ran dishwasher again and no noise coming from dishwasher fill."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ05

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 03/27/2026

Checked and found dispenser operating properly. Flow does come out very slightly to the right but it is normal operation. Does not splash or miss glass. Even in the technical manual it shows the tube slightly angled. Nothing to change or correct. Explained to customer that this is normal and not a defect. Advised that she could call Whirlpool customer service but nothing further I could do.

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