We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Clover, SC 29710
Mitch H.
Job Details: 02/03/2025
"Checked and found left front washer foot not touching floor causing washer to rock badly. Per customer request, ran all four feet up as much as possible and leveled washer. Checked suspension and slider, no issues. Entered diagnostics, no stored error codes. Ran DLMS calibration then diagnostics cycle. All completed properly. No unusual noises. Washer operating as designed."
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Stanley, NC 28164
Ryan S.
Job Details: 02/03/2025
"Customer complained unit not running , found blown thermal fuse. Found unit still not working. Found power to motor but motor not running. Ordering motor and blower . Informed customer office will call when parts come in. ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower), used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW08
Near Stanley, NC 28164
Ryan S.
Job Details: 02/03/2025
"Customer complain unit was not cooling. Had power plugged unit in upon arrival. Tried to put in service or turn on control board button not working. Found power to control board and control. Red light was on but control not working ordering new control board scheduled. Return call for 2-10-25 am, customer not available but on Monday/tuesdays. ; ordrng 1 W11648345 (Control board)"
We serviced a
JENNAIR FREEZER
Model JBZFL18IGX10
Near Charlotte, NC 28209
Clinton
Job Details: 02/03/2025
Replaced fill tube heater and ui with Caleb assistant. Unit filled with water ice fill tube was frozen
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT138FFDB03
Near Charlotte, NC 28208
Clinton
Job Details: 02/03/2025
Gasket was off. I put Selena t on gasket. I need office to send money to collect. She said she purchased home in march of 2024 but has no way to get proof to me and is not willing to pay services fees; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHM12
Near Charlotte, NC 28216
Clinton
Job Details: 02/03/2025
The water reservoir is frozen in the back the loop the only way to defrost this properly is to have Custer defrost unit 24 hours. Temps are not freezing nothing else is freezing
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Gastonia, NC 28056
Mitch H.
Job Details: 02/03/2025
"Removed and replaced lid lock and lid. Reassembled. Tested, lid lock operating properly. Lid opening and closing correctly.; dspstn on spec-tagged invntry: 1 W10810403 DOOR LOCK"
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Charlotte, NC 28262
Johnny
Job Details: 02/03/2025
"Cx stated washer was leaking. Started a cycle. When washer got to spin and drain water began spilling from drainpipe in wall. Unit is no leaking, cx will need to get drain piped unclogged. Unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, NC 28262
Johnny
Job Details: 02/03/2025
"Cx stated start button does not work. I confirmed complaint. I attempted to press start several times. After a few tried dishwasher started. Needs new control board,; ordrng 1 W11683480 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHM12
Near Charlotte, NC 28214
Clinton
Job Details: 02/03/2025
Was not dripping at time of service tested multiple times customer stated he would call back if issues returns
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRSF705HPS05
Near Charlotte, NC 28214
Clinton
Job Details: 02/03/2025
Confirmed water is coming in to confirmed valve getting voltage. Unit isnt getting ice or water from door but is send voltage to all the right places the filter housing or valve is not functioning properly. Possibly the filter has clogged. As Custer has lurched filters from the Internet. And will confirm ; ordrng 1 WPW10341320 (Water valve) and 1 WPW10394053 (Filter housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Charlotte, NC 28278
Clinton
Job Details: 02/03/2025
Dish washer was not installed leaking from front right corner bc it was not installed properly leaning to far forward
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Charlotte, NC 28278
Clinton
Job Details: 02/03/2025
Unit was missing the door gasket. It was just missing gone installed new one from truck stock.; used 1 W11177741 (Gasket) from stock
We serviced a
KITCHENAID VENT HOOD
Model KXD4636YSS7
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 02/03/2025
"I replaced arm screws, tested operations no further issues found with telescopic downdraft at this time."
We serviced a
WHIRLPOOL MW/OVEN COMBO
Model WOC54EC0HS20
Near Gastonia, NC 28056
Mitch H.
Job Details: 02/03/2025
Checked and found display showing control locked and would not clear. Could not access diagnostics or any functions. Would need console and control. Quoted customer for repair and saved estimate. Customer says they were told by Whirlpool it would be covered. Explained that it was sent to us as not under warranty. Customer is going to call Whirlpool. Collected for service call on cc.
We serviced a
MAYTAG REFRIGERATOR FDB
Model MSS26C6MFW0
Near Belmont, NC 28012
Mitch H.
Job Details: 02/03/2025
Checked and found wires frayed at bottom of door. Will need freezer door replaced. Ordering door. Advised customer that door will ship directly to them and they would need to inspect door for damage and call to schedule return visit.; ordrng 1 LW10839558 (Freezer door)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS04
Near Belmont, NC 28012
Mitch H.
Job Details: 02/03/2025
"Checked and found ice maker making ice intermittently. Ran diagnostics. In test 56 found E5 error. Ran test 57, ice maker cycled and returned to home position correctly. Cycled power at breaker to clear error. Ran test 56 again, confirmed error was cleared. Ran test 57, ice maker cycled properly. Ran tests for valve, ice box fan, thermistor and fill tube heater. All tested good. Customer says they were told ice maker would be covered. Explained that only sealed system is still under warranty. Customer wants to see if ice maker now works properly. Said they would call Whirlpool to try to get repair covered if there is still an issue. Collected for service call on cc."
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Gastonia, NC 28052
Mitch H.
Job Details: 02/03/2025
"Removed and replaced oven control and harness. Plugged back in, found cooktop hot and on lights on. Found right front infinite switch bad. Replaced switch from t/s. Retested, all components and functions operating properly.; used 1 WP3149400 (Infinite switch) from stock"
We serviced a
JENNAIR COOKTOP
Model JGD3430WS00
Near Charlotte, NC 28211
Caleb
Job Details: 02/03/2025
"Loflin is a contractor, he sold and installed this cooktop as brand new, once I explained to the home owner that this unit is 14 years old she said she did not want it fix it. That she wants a brand new one. Loflin was not here and did not show up. Spoke with Paula for billing."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Charlotte, NC 28205
Caleb
Job Details: 02/03/2025
Found gear case leaking oil on components causing unit to have difficulty shifting from spin to agitate. And causing belt to slip on pully. Customer states that they are moving and there house is on the market. Customer to decide on repair or replacement.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS331SDHM06
Near Charlotte, NC 28205
Caleb
Job Details: 02/03/2025
"Replaced ice Maker, unit checks fine."
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Charlotte, NC 28205
Caleb
Job Details: 02/03/2025
Replaced boot clamp. Unit checks fine.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Dallas, NC 28034
Ryan S.
Job Details: 02/03/2025
"Customer complained unit making a noise wouldnt start , had to unplug . Upon arrival plug unit in found unit was in drain mode. unit came out of drain mode. Checked inlet valve filter. Filter was clean. Ran unit, unit filled and started washing.. informed customer that if water pressure was too low unit would not fill fast enough and drain out and cause this issue. Make sure water pressure stays high enough for proper operation . Drain hose in proper order. Pressure hose seated properly on both sides. could not re-create issue. Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Charlotte, NC 28227
Caleb
Job Details: 02/03/2025
"Constant slapping or noise when tub spins, sounds like something got stuck between the basket and tub. Drain also loud,found drain pump line behind unit is jumping when drain pump kicks on causing line to jump. Unit functions at this time but sound in tub will continue unless tub is replaced.SR#7740869164; ordrng 1 W10901030 (Tub) and 1 WPW10605427 (Drain)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Mint Hill, NC 28227
Caleb
Job Details: 02/03/2025
Drain pump checks fine at this time. Found excess Debris and great in drain line. Looks like high loop was never installed properly from install that has allowed grease to settle in drain line. Customer states that they had a plumber out but he never pulled the dishwasher and check the drain line. Customer to contact plumber.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near East Windsor, CT 06088
Gary V.
Job Details: 02/03/2025
"Inspected and found doors not closing properly, and adjusted doors and hinges, cycled and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model ED5JHEXTS00
Near Windsor, CT 06095
Gary V.
Job Details: 02/03/2025
"Inspected and found ff crisper bins mismatched causing door to bind when closing, rearranged to correct match up and tested fine."
We serviced a
MAYTAG REFRIGERATOR SXS
Model MSS25C4MGZ00
Near North Brookfield, MA 01535
Chris B.
Job Details: 02/03/2025
Complaint that the ice maker water dispenser freezes up. Ran all tests and all sensors are normal. Customer had the IM replaced before and its working fine and damper is working fine. Found issue with the water boot. Mentioned to the customer to clean out boot periodically. Collected trip fee.
We serviced a
KITCHENAID WALL OVEN SINGLE
Model KOEC530PSS00
Near Charlotte, NC 28269
Johnny
Job Details: 02/03/2025
Cx stated there was a dent door. I could not verify the dent. I took several pictures from several angles. Cx stated he closed on 12/18/24. The ticket was called in on 1/21/25. Although entitlement page states 12/21/24 cx is still outside of the 30 day cosmetic warranty. Cx always refused to provide closing documents. Unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Bloomfield, CT 06002
Ruben C.
Job Details: 02/03/2025
Checked unit ran cycles normal ran diagnostics normal informed cust it is normal to see water in sump when filter is taken off cust instruct is now fullfilled
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Charlotte, NC 28269
Johnny
Job Details: 02/03/2025
"Cx stated ice would melt after being made. Checked temperature of icebox. It was too warm. Ran icebox fan test. There was no air movement in icebox, ordering necessary parts for repair.; ordrng 1 W10846539 (Icebox fan) and 1 W11658802 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ11
Near Burlington, CT 06013
Andre
Job Details: 02/03/2025
Ck unit upon arrival per customer unit is freezing everything in fresh food compartment. Use slider to remove unit and Ohm out connection at P5 connector for thermistor and found 5.2 K-Ohms. Which indicate a 71 degrees temperature in fresh food section. But meter is show 30 degrees. Quote customer for fresh food thermistor and damper control. Main control has already been replace but outside personal ; ordrng 1 W10316760 (Thermistor) and 1 Wpw10196393 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIHZ01
Near New Hartford, CT 06057
Andre
Job Details: 02/03/2025
Ck unit upon arrival and found harness at bottom hinge completely rip off. Take pictures and submitted for Authorization for freezer door replacement parts Tentative P/A requesting 2nd man P/A; ordrng 1 Lw11202405 (Freezer door) and 1 2man (2man)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Torrington, CT 06790
Andre
Job Details: 02/03/2025
Ck unit remove and install new drain pump and ran diagnostic test to fill unit with water and ran drain test and unit is now draining unit is operating to manufacturers specs
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near Torrington, CT 06790
Andre
Job Details: 02/03/2025
Ck unit upon arrival and found no operation from user interface per customer only stove top works. Remove and check control and user interface and found Rodents poops all over control show customer and let customer know know that defect cause by rodents is not covered.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRSC703HPS05
Near Wolcott, CT 06716
Andre
Job Details: 02/03/2025
Parts thats needed (1) W10387387 1 piece (2) W10394945 3 piece Per customer reservoir had started freezing once again. Quote customer for labor to replace gasket strip for reservoir housing to help cold air from hitting reservoir. Per customer how he will contact whirlpool to try and get whirlpool to cover parts and labor
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Dallas, NC 28034
Mitch H.
Job Details: 02/01/2025
"Removed and replaced drive motor and blower wheel. Reassembled,tested, found blower wheel rubbing housing. Removed front, adjusted housing and ensured wheel turns freely and no rubbing. Reassembled, tested, dryer operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Gastonia, NC 28052
Mitch H.
Job Details: 02/01/2025
"Tested and found pump/motor not starting. Ran diagnostics, found F4E3 error. Removed and replaced sump assembly. Reassembled, tested and checked for leaks. Operating properly with no leaks.; used 1 W11613479 (Sump assembly) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Gastonia, NC 28056
Mitch H.
Job Details: 02/01/2025
Tested and confirmed dishwasher not draining correctly. Flooring was removed to install dishwasher and cannot pull dishwasher out to access components. Advised customer that they would need to have dishwasher removed and made accessible in order to perform repair. Customer said they would do that and reschedule.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, SC 29745
Mitch H.
Job Details: 02/01/2025
"Removed and replaced sump assembly. Reinstalled drain pump and line. Tested, dishwasher operating properly."
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near York, SC 29745
Mitch H.
Job Details: 02/01/2025
"Removed dryer too and front. Removed and replaced lint filter housing and sensors. Reassembled, tested, dryer operating properly."
We serviced a
AMANA WASHER
Model ntw4519jw2
Near York, SC 29745
Mitch H.
Job Details: 02/01/2025
"Tested and ran diagnostics l found multiple error codes, F1E1 control, F8E1 long fill, and F0E5 off balance error. Ordering control and valve assembly. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11038689 (Inlet valve) and 1 W11607637 (Control)"
We serviced a
JENNAIR ICE MACHINE
Model JUIFN15HX01
Near Clover, SC 29710
Mitch H.
Job Details: 02/01/2025
Checked and found ice maker would not power on or respond to any inputs. Found UI and control bad. Ordering UI. Will install all parts on return visit . Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11325205 (UI)
We serviced a
GE RANGE
Model JB645RK4SS
Near Worcester, MA 01610
Chris B.
Job Details: 01/31/2025
Complaint that both front burners stay on and wont cycle off. Found both infinite switches not working. Will put in parts for approval. Upon return please tenant Yolanda. Tel.508-868-9802. ; rqstng P&A on 2 WB24T10029 (Infinite Switch)s and 2 WB24X25013 (Infinite Switch)s
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Paxton, MA 01612
Chris B.
Job Details: 01/31/2025
Complaint that the washer from time to time it will shut down right after starting a cycle. F0E7 and F2E1. Ran diagnostic and calibration cycle. All working fine. UI touch panel working normal then started. Found excess soap in the tub. Cleared that out. Ran a Quick Cycle and great water level and ran with no issues. Mentioned to the customer to keep an eye on the amount of detergent used.
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS5
Near Southbridge, MA 01550
Chris B.
Job Details: 01/31/2025
Complaint the interior light would not turn on at times. Did a hard reset and all worked normal then started to give issues again. Found bad control and wave guide. Quoted for parts and labor. Customer will pass on fixing the microwave. Collected 2nd Appliance trip fee $75.00.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Charlotte, NC 28211
Clinton
Job Details: 01/31/2025
"Unit has a failed sump pump assembly I do not carry this truck stock says I do I have never had this on truck stock Ive mentioned ,any times previous.; ordrng 1 W11416362 (Sump pump assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model ED5FVGXWS07
Near Charlotte, NC 28277
Clinton
Job Details: 01/31/2025
Unit had a bad start device. Replaced it with truck stock start device kit. Unit working after repair wraith for unit to build good frost pattern all fans working condenser and evap. ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Charlotte, NC 28277
Clinton
Job Details: 01/31/2025
Replaced sump pump on dishwasher unit washing properly after replacement.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT318FZDW11
Near Rock Hill, SC 29730
Brandon
Job Details: 01/31/2025
On arrival I installed parts while installing the parts I found that the evaporator had partial frost pattern. If customer calls back please order compressor and evaporator and give tech 2 slots of time for repair. Compressor W11582579Access valve. W11506635Evaporator. W11562258
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rock Hill, SC 29730
Brandon
Job Details: 01/31/2025
On arrival I installed all parts and tested every component on unit after installation. All components tested fine. Started a cycle on unit after testing components and unit started properly. No other issues found.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Fort Mill, SC 29715
Brandon
Job Details: 01/31/2025
Sr#7740807250Complaint customer was shocked when unplugging unit after finding out it wasnt heating. On arrival the unit was uninstalled with no power cord. I took the back off of unit and checked resistance to all components and all components tested fine resistance wise. Looked inside drum for any ark marks and found nothing. Was not able to fully diagnose unit but I found nothing wrong with it. Called safety and they said they would contact customer to move forward.
We serviced a
WHIRLPOOL WALL OVEN SINGLE
Model WOD51EC0HS02
Near Denver, NC 28037
Ryan S.
Job Details: 01/31/2025
"Returned to replace upper thermostat. Replaced part. Ran bake 350? on both ovens both ovens preheat, verified proper operation."
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Mount Holly, NC 28120
Ryan S.
Job Details: 01/31/2025
"Customer complaint unit unit not working had several issues. Found unit had bug infestation. Informed customer warranty void, left call."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Avon, CT 06001
Ruben C.
Job Details: 01/31/2025
Checked unit found gearcase is noisy and struggles to turn after use cust can smell the rubber burn smell could not get washplate off ordering basket gearcase washplate and splutch; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W10752187 (Screw) and 1 W10752283 (Impeller) and 1 W11178224 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ08
Near Avon, CT 06001
Ruben C.
Job Details: 01/31/2025
Replaced doors seals tested operation normal heated gasket to conform. Tested normal
We serviced a
KITCHENAID WALL OVEN SINGLE
Model KOED530PBS00
Near Burlington, CT 06013
Ruben C.
Job Details: 01/31/2025
Upon removal of noticed a damage on left side of door from for bottom door also found damage on top door frame took pics ordered 2 frames left other parts with cust; ordrng 2 W11617223 (Frame for doors)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Heath Springs, SC 29058
Jonathan J.
Job Details: 01/31/2025
File number 7740858917 no parts can be replaced per techline other than another control as control is the ui as well. Unit is designed to run for 5 to 6 hrs after running a diagnostics cycle if customer cancels cycle it will keep trying until unit has finished its self calibration per techline. Called safety file number 7740847494
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ17
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 01/31/2025
Replaced icemaker and water valve assembly. Cycled icemaker no issues found unit filling with water with no issues.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 01/31/2025
"Complaint press oven light the clock set time comes on press 6 and 3 is pressed press convection and try to adjust temp wont adjust random when issues occur. I found complaint is true. I tried pressing the three and a six button was trying to come on and diagnostics. Ordering control and membrane to fix. Customer says ovens are heating when they can get them to work properly. Cooktops have never had an issue. ; ordrng 1 W11675300 (Membrane) and 1 W11652041 (Control), dspstn on spec-tagged invntry: 1 WPW10331686 MODULE-SPK"
We serviced a
WHIRLPOOL RANGE
Model WFE525C0BS0
Near Indian Land, SC 29707
Jonathan J.
Job Details: 01/31/2025
Complaint was doing self clean and now unit will not unlock I unlocked and manually spun motor to home position as connection to motor with 123.4 volts did not spin motor winding reading .1 ohm and getting very hot. Hums but will not spin. Thermal probe is reading 9678 kohms at room temp control is not sending any voltages across to fuse fuse is open element is side mount element open. ; ordrng 1 WPW10502613 (Control) and 1 WPW10107830 (Door latch) and 1 WP9755770 (Element) and 1 WPW10181986 (Sensor) and 1 WP3196548 (Fuse)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Dallas, NC 28034
Ryan S.
Job Details: 01/31/2025
"Closing papers for closing date one1-24-2024 , ticket created 1-24-25 unit is still in warranty. Found control board short caused motor short. Replaced control and sump motor. Ran service test then wash, verified proper operation. ; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID WALL OVEN DBL
Model KOEC530PSS00
Near Gastonia, NC 28054
Ryan S.
Job Details: 01/31/2025
"Return to install new control board in UI. Found f9e0 miswire upon arrival. Code wasnt present on last call and power was 240 across on last call, cycled breaker. Unit only has 20v coming to oven on L2, L1 has 120. Installed parts and verified proper operation other than heating. Informed customer to call electrician, she has a faulty breaker or wiring to unit."
We serviced a
MAYTAG WASHER
Model mvwc465hw2
Near Gastonia, NC 28052
Ryan S.
Job Details: 01/31/2025
"Unit was full of water. Ran diagnostics and pump not starting, found drain pump has voltage to it but impeller dislodged . Needs pump, check after draining and no obstruction in pump. Ordering drain pump . ; ordrng 1 W10919003 (Pump)"
We serviced a
MAYTAG REFRIGERATOR FDB
Model MRFF4236RZ01
Near Northbridge, MA 01534
Glenn
Job Details: 01/31/2025
Installed parts condenser motor fan and shroud tested all ok. Customer pulled fridge and put it back into opening
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Westfield, MA 01085
Mike K.
Job Details: 01/31/2025
Unit is under 1yr wp warranty per service bench. Unit was getting f8e4. Water in tray. Cleared and ran diagnostic cycle with no leaks found. Explained possible blue sources and how to clear error and n future.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Westfield, MA 01085
Mike K.
Job Details: 01/31/2025
"Unit is under 1yr wp warranty per service bench.Ran diagnostic cycle and filled, but wash motor not running. Went to replace sump assy, but could not pull the unit out. Advised cs to have the unit pulled out and then to contact us to schedule repair"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF5333PW02
Near West Springfield, MA 01089
Mike K.
Job Details: 01/31/2025
Unit is under 1yr wp warranty per service bench. Torn gasket. Replaced gasket and steamed out wrinkles. Instructed to leave door closed remainder of day to allow gasket to form
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Agawam, MA 01030
Mike K.
Job Details: 01/31/2025
Replaced drain pump and boot and verified operation in quick wash. Cancelled and drained fine
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Bloomfield, CT 06002
Gary V.
Job Details: 01/31/2025
Arrived and people at the address listed said they didnt call for service. No answer on phone and incorrect address.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Charlotte, NC 28277
Clinton
Job Details: 01/31/2025
Replaced stripped water valve. Unit is no longer leaking from valve
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Enfield, CT 06082
Gary V.
Job Details: 01/31/2025
"Installed motor, actuator and main control, ran auto test and tested fine."
We serviced a
MAYTAG DISHWASHER
Model KUDS30IVSS3
Near Enfield, CT 06082
Gary V.
Job Details: 01/31/2025
Inspected and found water weeping past inlet valve causing tub to flood and attempted to drain water off and found drain system plugged up with debris.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Chicopee, MA 01020
Mike K.
Job Details: 01/31/2025
"Replaced tube and ran normal cycle through agitate, cancelled and drained with no leaking found"
We serviced a
WHIRLPOOL WASHER FRONT LO
Model WFW95HEDC0
Near Stafford, CT 06076
Gary V.
Job Details: 01/31/2025
"Inspected and found water weeping past inlet valve flooding tub and causing pressure system fault, unit needs inlet valve replaced, will submit estimate and call with return date.; rqstng P&A on 1 WPW10435242 (Inlet valve), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Southington, CT 06489
Andre
Job Details: 01/31/2025
Ck unit and ran unit and found noise coming from unit. Remove drain pump and found object in drain pump. Remove object and ran cycle once more and monitor unit and found no more noise coming from unit. Unit operating to manufacturers specs
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Stafford, CT 06076
Gary V.
Job Details: 01/31/2025
"Inspected and found main acu faulting shutting off during dry cycles early and Ui panel not responding properly, unit needs Ui panel and main control replaced, will submit estimate and call for return date. Also recommended that exhaust system be repaired.; rqstng P&A on 1 W11388040 (Main acu) and 1 W11378949 (Ui panel)"
We serviced a
WHIRLPOOL WASHER FL
Model CHW9150GW1
Near Amherst, MA 01002
Jorden
Job Details: 01/31/2025
"Arrived and verified tub empty, pressure tube not clogged or kinked and valves not operating unnecessarily. Ordering CCU for new software. ; ordrng 1 W11455206 (CCU)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near South Windsor, CT 06074
Gary V.
Job Details: 01/31/2025
"Inspected and found compressor shutting down on overload, causing no cool. Unit needs compressor and filter drier replaced, will submit estimate and call for return date.; rqstng P&A on 1 876765 (Tubing kit) and 1 W10233960 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Windsor, CT 06095
Gary V.
Job Details: 01/31/2025
"Inspected and found Ui board garbled and not responding properly, will order parts and return.; ordrng 1 W11632709 (Ui board) and 1 W11627526 (Harness)"
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2850RDC2
Near Windsor, CT 06095
Gary V.
Job Details: 01/31/2025
"Installed heater nuts and cycled, tested fine."
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Chicopee, MA 01013
Mike K.
Job Details: 01/31/2025
"Broke out Washplate. Pounded on retaining nut for 45 minutes and it will not budge, unit would need new basket/tub, beyond worth of repairing"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Waterbury, CT 06704
Jimmy R.
Job Details: 01/31/2025
"Installed new main cntrl and ran a calibration cycle unit is now going threw properly, ran a wash and spin checked all functions and unit is now working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model NTW4516FW4
Near Waterbury, CT 06706
Jimmy R.
Job Details: 01/31/2025
"Ran washer and found when waking up control unit would just start draining non stop, ran a calibration to stop draining and unit would only spin out once filling drain pump would kick on and drain water. Unit needs new main cntrl will order ; ordrng 1 W11603811 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Meriden, CT 06451
Jimmy R.
Job Details: 01/31/2025
"Installed new valve and ice maker reset unit an ran a diagnostics cycle filling ice maker and cycling, all operations now working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW0
Near Clover, SC 29710
Mitch H.
Job Details: 01/31/2025
Checked and tested washer. Found long fill error. Tested and found both hot and cold valves humming but no water coming in. Valves not opening. Customer says he just bought washer in October. Advised him to call Whirlpool to get washer registered and covered. He said he would. Collected for service call on ck# 3320
We serviced a
WHIRLPOOL RANGE
Model KFEG500ESS3
Near Berlin, CT 06037
Andre
Job Details: 01/31/2025
Ck unit upon arrival per customer unit stop baking and had a burning smell. Ck unit and found heating element burnt off. Install element from truck stock and advance cycle and unit for 350 degrees. Unit is now operating to manufacturers specs ; used 1 W10779716 (Element) from stock
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Belchertown, MA 01007
Jorden
Job Details: 01/31/2025
"Arrived and installed outer boot clamp, leak tested and unit tests fine."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Webster, MA 01570
Chris B.
Job Details: 01/31/2025
Complaint that the ice maker is not filling up. A diagnostic test. Found voltage to the valve but no water flow. Found water filter. Customer replaced filter and unit running normal. No issues found with the IM.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Berlin, CT 06037
Andre
Job Details: 01/31/2025
Ck unit upon arrival and found noise unit is making is coming from washing drain tube banging against rear of washer when in a spin cycle no mechanical failure
We serviced a
AMANA WASHER
Model NTW4519JW2
Near New Britain, CT 06051
Andre
Job Details: 01/31/2025
Ck unit upon arrival and ran unit and found no issue with unit . Customer stated unit was banging. Inform customer uneven load and over load will cause unit to bang around. If distributing the clothes help 5e banging customer would need to remove a few garments. Unit operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near New Britain, CT 06051
Andre
Job Details: 01/31/2025
Ck unit upon arrival with help from JR remove and found pressure switch hose with rip in rear of unit. Install new hose with pressure switch and ran unit and watch for full quick cycle and unit operating to specs
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Rocky Hill, CT 06067
Andre
Job Details: 01/31/2025
Ck unit upon arrival and remove and install new drain pump cycle. Cycle unit and full unit and let unit ran and check for leaks and found no leaks and drain unit and unit is drain to manufacturers specs ; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Bristol, CT 06010
Andre
Job Details: 01/31/2025
"F0E2,F0E1,F8E1,F9E1Ck unit upon arrival n arrival and ran diagnostic and found all error cod ran test and found all valve open and flow with water. Ran drain test and found no water draining. Order drain pump; ordrng 1 W11458345 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near New Britain, CT 06051
Jimmy R.
Job Details: 01/31/2025
"Found pressure hose then causing unit to error out and stop filling, replaced hose and unit is now filling and operating to specs"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Chicopee, MA 01013
Mike K.
Job Details: 01/31/2025
"F5e2 only error in history, door lock error. Ran diagnostic cycle and completed fine. Fill, agitate, drained and spun out fine. Not failures found, with lock error will replace lock and suspension; ordrng 4 W11415987 (Suspension)s and 1 WPW10443885 (Door lock)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ01
Near Grafton, MA 01560
Glenn
Job Details: 01/31/2025
Installed door assembly all tested OK
We serviced a
LG REFRIGERATOR FDB
Model LRTLS2403S
Near Worcester, MA 01606
Glenn
Job Details: 01/31/2025
I installed the part also had to steam the vents to the fresh food section for airflow. Also discovered that the fridge was in the wrong setting. It wasnt cooling properly. Reset the control compressor came on all tested OK
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS325SDHZ12
Near Worcester, MA 01604
Glenn
Job Details: 01/31/2025
Sr # 7740600430 replaced part tested found water supply is causing air bubbles in dispenser water the fridge is ok no further repairs needed
We serviced a
LG DISHWASHER
Model LDFN343LS
Near Worcester, MA 01604
Glenn
Job Details: 01/31/2025
Installed the new control board tested all ok