Service History 409 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Worcester, Massachusetts 01603

Roger R.

Job Details: 10/05/2023

"Installed new door and found slight dent in door after removing the plastic. Also new door is not aligned properly. Sticking out at the top. Will need another door. ; ordrng 1 W11037738 (Door, FIP)"

We serviced a

FRIGIDAIRE RANGE

Model FGGF3059TFE

Near East Brookfield, Massachusetts 01515

Roger R.

Job Details: 10/05/2023

Found hinges sprung. Reset and he hung the door. All okay.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/05/2023

Replace inner door assembly. Ran a cycle. Tested operations new leaking occurring. No additional issues. Found dishwasher is operating normally as of now.

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/05/2023

Complaint f1e1 relay board msg keeps displaying whenever upper oven is used I found msg in fault history am ordering controls. ; ordrng 1 W11598200 (Control) and 1 W11448962 (Control)

We serviced a

AMANA WASHER

Model NFW5800HW4

Near Berlin, Connecticut 06037

Chuck M.

Job Details: 10/05/2023

Customer complaint is that washer had error code F5e2. Confirmed error and tested latch. Latch receiving voltage but just clicking. Replaced latch and tested. Washer checked ok. ; dspstn on spec-tagged invntry: 1 W11316250 DOOR LOCK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Berlin, Connecticut 06037

Chuck M.

Job Details: 10/05/2023

Customer complaint is that refrigerator is not cooling properly. Inspected and found compressor running intermittently and clicking off on overload. Found ice block in upper right corner of evaporator. Took pic. Ordered compressor. ; ordrng 1 W11580057 (Compressor) and 2 ExtraTimeSlots (Extra Time Slots)s

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28262

Robert A.

Job Details: 10/05/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Charlotte, North Carolina 28262

Robert A.

Job Details: 10/05/2023

I installed the ordered part and found the right door trim has separated and now needs to be replace as well. Im ordering the part for the return visit.; ordrng 1 W10761014 (Door trim (right)) and 1 WPW10200660 (Screw)

We serviced a

WHIRLPOOL DRYER

Model WED4985EW0

Near Charlotte, North Carolina 28262

Robert A.

Job Details: 10/05/2023

Cx complaint that the unit is making a knocking noise while it runs. I inspected the unit to comfirm the complaint. The unit was in a storage closet with no 240v outlet. I spun the drum by hand and heard the rollers knocking as the spun. I replaced the rollers with ones from TS and tested the unit again by hand. The unit is working as designed.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Charlotte, North Carolina 28208

Robert A.

Job Details: 10/05/2023

"The units control responded fine. I found an error code:f7e1. I ran a diagnostic cycle and it did not spin, the cycle stopped at spin. I replaced the actuator with one from TS and ran another diagnostic cycle. It completed with no issues. The unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 10/05/2023

"Cx complaint that the unit does not finish cycles. I inspected the unit to confirm the complaint. I found error codes: f0e7 f0e3. I cleared the codes and ran a service cycle, all components passed with no issues. I checked the slider, it is in good condition as well as all other parts underneath visually. I asked the cx to put a few garments in the unit and start a normal cycle. The cycle started, filled and advanced to wash with no issues. The unit is working as designed."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGW00

Near New Britain, Connecticut 06053

Ruben C.

Job Details: 10/05/2023

Replaced control comp started informed cust give 24 hours for ice production

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near West Hartford, Connecticut 06110

Ruben C.

Job Details: 10/05/2023

Checked unit found piece of glass in drain pump cleared glass tested normal; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near West Hartford, Connecticut 06110

Ruben C.

Job Details: 10/05/2023

Checked unit found left hand burners were on wrong side of main module reversed burners tested operation normal ran burners normal

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS01

Near West Hartford, Connecticut 06119

Ruben C.

Job Details: 10/05/2023

Replaced all leds tested operation normal all leds lighting deli drawer light normal; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hartford, Connecticut 06120

Ruben C.

Job Details: 10/05/2023

"Checked unit found unit would not lock replaced latch still not latching ordering control and lower harness; ordrng 1 W11643701 (Lower harness) and 1 W11513246 (Control), dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESG/AA

Near Southbridge, Massachusetts 01550

Roger R.

Job Details: 10/05/2023

Found unit has a water soaked evaporator cover that is causing condensation of floor of refrigerator. Upon disassembly I found that a previous service company had damaged liner behind the evaporator cover. This is not a repairable part. Will call contract provider to determine the resolution for this machine. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near York, South Carolina 29745

Mitch H.

Job Details: 10/05/2023

Checked and found freezer door not sealing at top. Gasket has been formed but door doesnt line up. Ordering freezer door and gasket. Advised customer that door will ship directly to him and he will need to inspect for damage and call to schedule ; ordrng 1 W10571967 (Door gasket) and 1 W11435329 (Freezer door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near York, South Carolina 29745

Mitch H.

Job Details: 10/05/2023

Tested and found pump/motor not starting. Ran diagnostics found F4E3 pump error. Removed and replaced pump assembly. Tested and checked for leaks. Operating properly with no leaks.; used 1 W11025157 (Pump/motor) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near York, South Carolina 29745

Mitch H.

Job Details: 10/05/2023

"Tested and found pump/motor making a loud whining noise when in wash cycle. Ran diagnostics, no stored error codes. Ordering pump/motor. Checked part availability and scheduled return for 10/10 12-5; rqstng P&A on 1 WPW10591570 (Pump/motor)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/05/2023

"Disassembled dryer, removed and replaced drum. Checked idler and rollers, all look good. Reassembled, tested, dryer operating properly and quietly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS08

Near Middletown, Connecticut 06457

Chuck M.

Job Details: 10/05/2023

Installed freezer door and badge. Checked ok. Fresh Food door gaskets are torn. Ordered gaskets. ; ordrng 2 W10830162 (gasket-fip)s

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ5

Near Middletown, Connecticut 06457

Chuck M.

Job Details: 10/05/2023

"Installed orifice, spark module and igniter. Tested and showed customer it works."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Monson, Massachusetts 01057

Chris B.

Job Details: 10/05/2023

Complaint that the ice maker is not dispensing ice. Found bad auger motor and solenoid too loud when actuated. Will order parts for a return visit.; rqstng P&A on 1 W11671282 (Auger Motor) and 1 WP63052-2 (Yoke) and 1 WPW10309866 (Solenoid)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Worcester, Massachusetts 01605

Angel R.

Job Details: 10/05/2023

"Drain pump stuck on, getting proper voltage but has a chattering noise while stuck on. Found nothing lodged in pump. No error codes stored. Will order new control and pump.; rqstng P&A on 1 W11603810 (Control) and 1 W10919003 (pump-water)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Shrewsbury, Massachusetts 01545

Angel R.

Job Details: 10/05/2023

"Installed Gearcase, hub and agitator, tested ok. Found grease coming from capacitor, will order new one.; rqstng P&A on 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Grafton, Massachusetts 01536

Angel R.

Job Details: 10/05/2023

"Installed new bulbs, tested ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Sterling, Connecticut 06354

Amanda R.

Job Details: 10/05/2023

Freezer led not working replaced led lights all working ; used 1 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Winsted, Connecticut 06098

Ruben C.

Job Details: 10/05/2023

Checked unit found gearcase noisy and basket is off center could not take off bolt for agitator ordering gearcase basket agitator bolt 2 times; ordrng 1 W11223765 (Bolt) and 1 W10836692 (Agitator) and 1 W11397111 (Washplate) and 1 W11172199 (Baset) and 1 W11454372 (Gearcase) and 1 W10721967 (Splutch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDB00

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 10/05/2023

"Evap drain clogged ice build up in freezer area, evap cover, air vents clogged. Steamed clear.Replaced evap motor and fan, working properly ; dspstn on spec-tagged invntry: 1 WP2315539 EVAP MOTOR"

We serviced a

KENMORE WASHER

Model 796.41582411

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 10/05/2023

"Unit leaking when draining water all over lower tub drain hose, air hose. Finally found source, a small tube that connects drain hose to the top of the tub was disconnected. Resumed with zip tie and stayed secure when tugged. Ran rinse and spin cycle fine with no further leaking; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Huntersville, North Carolina 28078

Vincent O.

Job Details: 10/05/2023

Installed new convection support. Tested and verified proper operation. All functions check ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Huntersville, North Carolina 28078

Vincent O.

Job Details: 10/05/2023

Installed new control and UI. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Huntersville, North Carolina 28078

Vincent O.

Job Details: 10/05/2023

Found bin level sensor working properly. Ran test 15 in diagnostics. Level sensor reads bin in place and not full. Test 56 shows e2 ice maker motor error. Ran test 57 reading 02 harvest not complete. Motor not operating. Order and replace ice maker. ; ordrng 1 W11658802 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 10/05/2023

Installed new drive assembly. Tested and verified proper operation. No noises. All functions check ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Troutman, North Carolina 28166

Vincent O.

Job Details: 10/05/2023

Found multiple issues going on. Freezer light out causing top RC light to be dim. Water chatter from high pressure. And fill tube frozen causing no ice. Quoted customer for repair. Customer would like to discuss. Will call if repair needed. ; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE

We serviced a

WHIRLPOOL DRYER

Model LGR5644PQ

Near Sharon, Massachusetts 02067

Aimee Z.

Job Details: 10/05/2023

Found needed tune upReplaced and tested ; used 1 4392065 (Tune up kit) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Worcester, Massachusetts 01609

Aimee Z.

Job Details: 10/05/2023

"Installed ui,Cntrl and outer panel.Ran and tested complete"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A304

Near Sterling, Connecticut 06354

Amanda R.

Job Details: 10/05/2023

High limit fuse open replaced heater element with fuse ; used 1 DC97-14486A (ELEMENT) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 10/05/2023

Checked unit found lid broken on right corner gave cust estimate for lid cust will think about repair

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Lexington, North Carolina 27295

Vincent O.

Job Details: 10/05/2023

Found unit not starting up after countdown. No door lock or tub movement. Performed hard reset. Tested and verified proper operation. All functions check ok. If issue returns customer will need control. This is a stacked unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Holland, Massachusetts 01521

Chris B.

Job Details: 10/05/2023

Replaced all parts and dishwasher running normal. No leaks detected. Ran two diagnostic cycles and unit working normal normal.; dspstn on spec-tagged invntry: 1 W11025157 MOTOR/SUMP

We serviced a

GE DRYER

Model GTD33GASK0WW

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 10/05/2023

Complaint that the unit wold stop from tumbling all by itself. Found bad door switch. Quoted parts and labor. Customer requests that Chris to return.; ordrng 1 WE04X28977 (Door Switch)

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/05/2023

Checked and found drain hose pushed all the way down in standpipe causing a siphon. Corrected and attempted to test washer. Found no water coming to washer from wall valve. Advised customer that they would need to have maintenance check wall valve and correct.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/05/2023

Complaint lights off hear a clunk clunk clunk noise pF error on ui randomly occurring. Can turn power off at breaker and unit will work fine for about a week. I verified the issue via pictures that customer has taken and short video. Cannot confirm what voltages are when issue is occurring issue is intermittent comes and go once a week sometimes twice a week customer did not have any issues until a week and a half ago since last visit condenser fan motor sounds very loud left pantry harness unplugged just in case it is a harness issue. Three-way valve solenoid is noise that is going and making clunking noise. And ordering parts previously not replaced. Last visit issue is 12 V issue in nature everything as of right this second is working fine. ; rqstng P&A on 1 W11087438 (Ff evap fan) and 1 W11429989 (Solonoid) and 1 W11127829 (Condenser mtr) and 1 WPW10769076 (Control)

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Charlotte, North Carolina 28214

Robert A.

Job Details: 10/05/2023

"Cx complaint that the units ignitors continue to click after the burner lights. I inspected the unit to confirm the complaint. I found all burner ignite fine with no ignitors continuing to click. I explained to the cx that all ignitors with click simultaneously, and that it will continue to click until the knob is turned to the temp range. The unit is working as designed. I left the part with the cx."

We serviced a

WHIRLPOOL WASHER

Model LA5460XTW0

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 10/05/2023

"Concern is slow fill on washer, inspected and found water pressure in house is low, and informed customer.; dspstn on spec-tagged invntry: 1 285805 VALVE"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 10/05/2023

"Inspected and found inner basket wobbling inside tub causing heavy vibration and drain pump broken, quoted and she will call if wants repairs done."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 10/05/2023

Inspected and found inlet valves chattering from water flow when energized and shocks worn causing vibration in spin. Will submit estimate. Backed off on wall faucet temporarily so chatter will stop.; rqstng P&A on 1 W11316255 (Inlet valve) and 1 W11316256 (Inlet valve) and 4 W11316766 (Shock absorber)s

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HS1

Near Wethersfield, Connecticut 06109

Gary V.

Job Details: 10/05/2023

Inspected and found broil relay on main acu stuck closed causing f6e1 overheat runaway temp while baking in preheat. Quoted and she will call if wants repaired.

We serviced a

SAMSUNG WASHER

Model WA50R5400AV/US03

Near Griswold, Connecticut 06351

Amanda R.

Job Details: 10/05/2023

Recently keeps going off balance needs new suspension ; rqstng P&A on 4 DC97-16350U (Dampers)s

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 10/05/2023

"Customer says oven will not heat properly. Tested oven, found only broil element working. Ran diagnostics, no stored error codes. Tested top elements, only get warm. Pulled oven out, found that cord was wired wrong. Neutral and hot reversed. Corrected, rechecked, all top elements and bake and broil now operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Douglas, Massachusetts 01516

Angel R.

Job Details: 10/05/2023

"Installed heater, tested ok."

We serviced a

GE REFRIGERATOR

Model GSH25JSDDSS

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 10/05/2023

U/i is unresponsive. Quoted for u/i and labor. Accepted.; ordrng 1 WR55X23236 (U/i control)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lexington, North Carolina 27292

Vincent O.

Job Details: 10/05/2023

Installed new control. Tested and verified proper operation. All functions check ok.

We serviced a

AMANA RANGE

Model AKS3040

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 10/05/2023

Found no model tag was under cook top above a wall ovenThey siliconed the cook top door couldnt get it up Cust did have owners manual. Looking into parts a lot wererusted burn heads would need to drill out all burner headsPart discontinued Cust buying new; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL WASHER

Model MVW6230HC0

Near Southington, Connecticut 06489

Chuck M.

Job Details: 10/05/2023

Customer complaint is that washer has errors code and does not complete cycle at times. Inspected and found gear case leaked and belt is loose. Quoted P&L. ; ordrng 1 W11449840 (Gear Case) and 1 W11239857 (Belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 10/04/2023

"Inspected and found evap packed with ice, and no longer defrosting, open heater circuit and main acu needs to be replaced, will order parts and return. Whirlpool will be dispatching new call with full autho for this repair.; ordrng 1 W11650661 (Heater) and 1 W11566891 (Main acu)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 10/04/2023

Replaced wire harness and timer runs but no heat checked for voltage drop while running voltage good ; ordrng 1 W11625517 (Switch) and 1 W11625517 (Motor) and 1 WP694089 (Blower) and 1 WP3977767 (Thermostat)

We serviced a

KITCHENAID RANGE

Model KFGG504KPS

Near Sharon, Massachusetts 02067

Aimee Z.

Job Details: 10/04/2023

Waited 15 left magnet and took photo

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Vernon, Connecticut 06066

Chuck M.

Job Details: 10/04/2023

"Customer complaint is that washer would not start. Ran diagnostics and found error code F8e1 long fill. Ran manual test cycle and washer fills, agitate, drain and spin properly. Ran normal cycle and washer and washer filled to tub ring. Attempted to cancel cycle but control did not respond. Ran diagnostics and to drain water. Ordered control and pressure hose. ; ordrng 1 W11162438 (cntrl-elec) and 1 WP353244 (pressure switch hose)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 10/04/2023

Replaced filter cap and U/I board. Cycled power at breaker. Cs to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 10/04/2023

Replaced glass top unit ran and checked okCall complete

We serviced a

FRIGIDAIRE RANGE

Model FGEF304DKFC

Near Suffield, Connecticut 06078

Gary V.

Job Details: 10/04/2023

"Installed new burners and cycled, tested fine."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 10/04/2023

Recently starting leaking out of vent assembly when door is opened al the way needs new vent and control replaced ; rqstng P&A on 1 W11410065 (Control) and 1 W11649995 (Vent) and 1 W11649995 (Gasket) and 1 W11545290 (Deflector)

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Vernon, Connecticut 06066

Amanda R.

Job Details: 10/04/2023

Replaced all parts tested operation normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Charlotte, North Carolina 28262

Robert A.

Job Details: 10/04/2023

"Cx complaint that the units LR roller does not rotate scraping the floor. I inspected the unit to confirm the complaint. I found the frame bent causing damage to the axle and wheel. I tried to replace the axle and wheel, the axle can not be fully inserted because the bent frame where the axle inserts into the frame. With the wheel I place it does not rotate still scraping the ground. I called techline to document the issue, the damaged area is not a serviceable part. I called trade care as well as instructed by techline.Sr7737476786"

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 10/04/2023

Returned to install harness and pump. Installed parts and ran serove mode to test all functions. Verified pump working along with all other functions. ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW0

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/04/2023

Customer complained unit wont wash. Ran service diagnostic and found shifter making shift noise but not shifting. Found arm to shift actuator out of cam and loose. Replaced actuator from ts. Ran service mode again and unit now switching from agitate to spin . Verified all other functions working and unit is working as designed. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Mooresville, North Carolina 28115

Vincent O.

Job Details: 10/04/2023

Found unit is heating and drying. Complain of loud noises during operation. Found worn drum slides causing loud noise. Order and replace drum slides and roller kit. ; ordrng 1 279441 (Drum slide) and 1 4392065 (Repair kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Mooresville, North Carolina 28117

Vincent O.

Job Details: 10/04/2023

Installed new valve and ice maker. Tested and verified proper fill and operation. All functions check ok.

We serviced a

INGLIS DRYER

Model IED4400VQ1

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 10/04/2023

"Unit not heating, getting 240vac at terminal. Found open heating element. Wiring damaged to thermostat. Quoted for hi limit thermostat kit and heating element. Approved.Replaced thermostat and element. Tested on timed dry and heating properly.Cs also said unit just kept running when failing to heat, verified timer action on timed dry, sensor dry would have kept going as long as clothes were wet.; used 1 279838 (ELEMENT), and 1 279816 (THERMAL KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Huntersville, North Carolina 28078

Vincent O.

Job Details: 10/04/2023

Installed new evap cover. Tested and verified proper operation. All functions check ok.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Huntersville, North Carolina 28078

Vincent O.

Job Details: 10/04/2023

Found hi limit cut off open causing no heat. Replaced cut off. Tested and verified proper operation. All functions check ok. ; used 1 279816 (THERMAL KIT) from stock

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/04/2023

"Retuned to install control ordered by previous tech. Installed part and reassembled, ran diagnostic cycle and valve started spraying out water during sensing cycle and unit started leaking from door again. Called techline. (Valve relay J8-1 / j8-3 ) called techline to inform valve is spraying during diagnostic cycle and only cut off when door was opened. Techline said too much pressure coming out of valve, try to see if too much pressure at home, if valve is operating properly. Sr#7737477975 . Checked pressure and pressure is high but cant check exact pressure. valve is cutting off when replay cuts off. During normal operation and running during sensing. Informed customer unit is working as designed, cloths being added to load or reducing water pressure to machine will solve issue. Customer said he will try that and wife was upset and wanted to exchange dryer. Husband was really nice and understanding."

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Hartford, Connecticut 06112

Chuck M.

Job Details: 10/04/2023

Customer has not obtained POP as of yet. Need to reschedule. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model mhwe300dw

Near Bloomfield, Connecticut 06002

Chuck M.

Job Details: 10/04/2023

Customer complaint is that washer had error code F21 long drain. Inspected and found debris in filter. Cleared and tested. Washer checked ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Simsbury, Connecticut 06070

Chuck M.

Job Details: 10/04/2023

Customer complaint is that washer shakes too much. Found drain hose pushed down drain pipe too far causing slow drain. Ran diagnostics test cycle and calibration successfully. Found control panel glitching. Ordered control panel. ; rqstng P&A on 1 W11319991 (cntrl-elec)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Farmington, Connecticut 06085

Chuck M.

Job Details: 10/04/2023

Customer complaint is that dishwasher control panel has error code F6e1. Confirmed error code. Cycled power and error code remained. Console is peeling away too pic. Ordered console and control. Will use control panel on return visit. ; ordrng 1 W11506011 (Control) and 1 W11460909 (Console White)

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/04/2023

F9e1 f8e2 f7e1 fae2 f8e4 I replaced all previously ordered parts tested operations no additional issues found at this time no leaking occurring with dishwasher dishwashers operating normally. As of now I did find out. Customer has been using dawn dish detergent to prewash dishes advise customer not to do so. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE-INLT

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/04/2023

"I replaced all previously ordered parts due to machine, making an abnormal ticking noise after replacing all parts machine is no longer making ticking noise. Everything is working properly. No error codes and fault. History did notice. Lots of lint. Stuck to blower wheel. Also noticed a lot of back pressure that kept blowing vent off the back of the dryer during testing. No additional issues found. left all original parts with customer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/04/2023

I replaced all previously ordered parts. I tested operations I verified icemaker is no longer over filling with water leaking inside of refrigerator and leaking onto floor. Customer had refrigerator pulled out upon arrival on cardboard. Perfect. No additional issues found with refrigerator at this time refrigerator passed all diagnostics cycle tests as of now no leaking occurring anywhere. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL-ELEC

We serviced a

WHIRLPOOL DISHWASHER

Model IUD9500WX4

Near Wethersfield, Connecticut 06109

Jeremy B.

Job Details: 10/04/2023

Customers complaint is dishwasher not starting. Tested on each cycle and found each cycle starting properly cant duplicate any problems.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Newington, Connecticut 06111

Jeremy B.

Job Details: 10/04/2023

Light switch sticking and might not coming in all the time. Replaced switch and tested all checks ok. ; used 1 W11396033 (LIGHT SWITCH) from stock

We serviced a

WHIRLPOOL RANGE

Model KSEG700ESS6

Near Farmington, Connecticut 06032

Jeremy B.

Job Details: 10/04/2023

Installed new inf sw and burner still not heating. Found 240 at inf switch. Found no power to element. Found pin in molex connector worn and burnt. Needs new harness. ; ordrng 1 W11226786 (Cooktop harness) and 1 W11226773 (Console harness)

We serviced a

KENMORE REFRIGERATOR

Model 596.72003016

Near Farmington, Connecticut 06032

Jeremy B.

Job Details: 10/04/2023

Installed new control. Compressor and all fans came on unit cooling properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Bristol, Connecticut 06010

Jeremy B.

Job Details: 10/04/2023

Dishwasher leaking. Found water at 160 and bottom door seal warped. Needs new bottom seal and customer will install a mixing valve to bring water to 120.; ordrng 1 W11252794 (Bottom seal)

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2745FQ1

Near Bristol, Connecticut 06010

Jeremy B.

Job Details: 10/04/2023

The coin box is damaged and key not opening it. Drilled out lock needs new coin box with key. ; ordrng 1 W11190039 (Box)

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 10/04/2023

"Found the unit level and in wash cycle when I arrived. Customer complaint is the unit gets off balance. When I was here previously I found the top not fastened down to frame properly and able to lift it up and down I reattached the top to frame and leveled machine. The suspension rods are good, I explained to the customer about out of balance issue that may be experienced with this machine. To correct it by redistributing the weight, customer doesnt like the unit and wants it changed out. Customer feels the unit has been dropped I cannot see any other damages to suggest that. At this time Im contacting whirlpool Tech support to document customers complaint on this unit. Customer also said they had no idea I was coming out todaySpoke with Andrew Whirlpool tech supportSR#7737476944; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS07

Near Charlotte, North Carolina 28226

Jeff L.

Job Details: 10/04/2023

Found water coming from water filter assembly replaced the filter assembly due to some good triage skills by someone at advantage appliance first time fix. The unit ran and checked ok( the plumber is coming out tomorrow to repair shut off valve behind fridge I could not get water to shut off so I used the shut off to house in closet to get repair.Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 10/04/2023

Complaint water will not turn off to ice maker keeps overflowing with water solid sheets of ice making. I found test 44 Original ice maker would not twist would over fill and never turn off water when on switch was turned to on position. I replaced ice maker all switch and lights are working fine as of now only issue per customer was ice maker. ; used 1 W10873791 (ICE MAKER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Thompson, Connecticut 06255

Angel R.

Job Details: 10/04/2023

"Installed valves, problem persisted. Switch is not getting stuck but valve staying open intermittently allowing water to push through. Valve does not sound energized when water pushes through, issue sounds like a water hammer could solve it as the sound is of pressure pushing water through. Nothing else could be causing the problem, will advise customer to check on water pressure and run a simple troubleshooting tonight that will show the problem."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Thompson, Connecticut 06255

Angel R.

Job Details: 10/04/2023

"Installed cam kit from TS, customer says part was not received. Tested ok.; used 1 W10721967 ( Cam) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/04/2023

"Tested and ran diagnostics tests 57 harvest and 45 fill. Ice maker cycled and returned to home position correctly, valve actuated but no water filled. Removed ice box, found ice maker fill line frozen. Cleared frozen tube, tested and found fill tube heater bad. Replaced heater, reinstalled ice box and connected. Tested, valve operating properly and filled correctly."

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Davidson, North Carolina 28036

Vincent O.

Job Details: 10/04/2023

Found hi limit open and heater grounded. Order and replace hi limit and heater. ; ordrng 1 280148 (cutoff-tml) and 1 WP3387747 (Heater) and 1 3392519 (thermal fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Lexington, North Carolina 27295

Vincent O.

Job Details: 10/04/2023

Installed new valve and harness. Tested and verified proper operation. All functions check ok.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW0

Near Wingate, North Carolina 28174

Jonathan J.

Job Details: 10/04/2023

"Complaint cooktop, hot hands cooktop on lights are illuminated, will not turn off. I found all four Infinite switches are smoked. I found three of the four burners are nonfunctional at all have open resistance values even when inner changed but 240 V current is getting to all four burners. Unit will need all four Infinite switches and all four burners to fix. call 7046810034 ; rqstng P&A on 2 WP3149400 (Infinite switch)s and 2 WP3148952 (Infinite switch 6 burner)s and 2 W11396790 (Element)s and 2 W11396792 (Element)s"

We serviced a

MAYTAG REFRIGERATOR

Model MZD2766GEW

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 10/04/2023

Complaint frosting in freezer bin. I found door flap has broken creating an air leak. I replaced door flap tested operation no additional issues found.

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Charlotte, North Carolina 28213

Robert A.

Job Details: 10/04/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/04/2023

"Checked and tested dishwasher. Found only 2 buttons responded to inputs, no others working. Attempted to enter diagnostics, console lights would flash but then go out. Ordering console and control. Parts are special order. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11622500 (Console) and 1 W11629915 (Control)"

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