Service History 401

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Denver, North Carolina 28037

Ryan S.

Job Details: 06/28/2024

Customer complained another repair company had came out and installed something. She said that after installing part unit was on quick wash and ran for four hours continuously spinning. Found no error codes present per service pointer check control board and control is one of three to be replaced. Informed customer office will call when job is authorized and parts come in. ; ordrng 1 W11419171 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 06/28/2024

Install compressor ordered and also gasket for freezer door took off compressor installed new compressor and charge nitrogen 250 psi to check for leaks. No leaks detected after installing new compressor hold vacuum for 20 minutes steady charge 56 g R 600 full frost pattern observed verified proper operation customer 24 hours for proper 48 hours.For ice

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near Cornelius, North Carolina 28031

Ryan S.

Job Details: 06/28/2024

"Customer broke inner glass , glass was pre Id, collected payment already, took pictures after installation."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near East Hartford, Connecticut 06118

Jeremy B.

Job Details: 06/28/2024

"Washer goes from sensing to done in a couple mins. Ran self test and then inspected underneath found dripping capacitor and faulty actuator. Replaced and tested all checks ok. ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 06/28/2024

"Tested unit due to machine coming on and never advancing and never locking the whole cycle, checked for errors and found F0e5 off balance load ran self test and found control not calibrated unit would not advance correctly. Recalibrated control and ran unit threw a wash and spin both cycles not working to specs. Advised customer on the drain line being crimped and tight it will need an extension to fix it correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 06/28/2024

"Checked over unit and found freezer ice over one again causing no cooling and no ice, removed evaporator cover and checked thermistor found plugged in removed control and ohmed thermistor finding 3.83 ohms at thermistor at control pink wires and 19.7 K ohms at evap thermistor thinking unit is 70 degrees and is running non stop. Replaced thermistor again and checked reading found after heating and melting ice thermistor is reading 3.83 at evap and at control advised customer to keep a watch on unit to be safe if any ice forming again plz call it could have a wiring issue File# 7739395348; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/28/2024

Inspected and found inlet valve not letting cold water through. Replaced with new valve and cycled tested fine.; dspstn on spec-tagged invntry: 1 W11220230 VALVE

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 06/28/2024

Replaced all ordered parts. After replacing parts. Unit still will not agitate or spin. Speed sensor is not working properly with control board. Will need to replace main control. ; ordrng 1 W11502823 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 06/28/2024

Installed pump motor on arrival. Tested unit and no leaks found or any other issues.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 06/28/2024

Complaint taking long time for clothes to dry. On arrival the dryer heated and turned on properly. Found that the vent was too long and unit has restrictions in air flow. Performed vent test kit failed air flow test Tested voltage proper voltage present. Left vent test kit with customer. No other issues at this time.; used 1 W11224254 (VENT TEST KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 06/28/2024

"Tested unit and found fridge and freezer not cooling and blowing warm air, checked compressor and found not running and cold to touch. Ran a diagnostics cycle and found main touch panel would not allow selections removed panel and unplugged to reset, reattached and unit is now working ran a compressor test and compressor is coming on and cooling. Reset unit and evap is frosting up and machine is now cooling properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 06/28/2024

"Checked over unit and found all lights off in both sections water building up under middle fridge doors, checked light operations and found left control in crisper door not coming on popped up control and found wire harness shorted out and wires burnt off laying in water causing issue with lights and cooling, removed water form housing and disconnected control lights came back on, checked water issue and found fridge not draining properly during a defrost due to pan bowed up and not sitting correct. Unit is found To need new left hand door,control,harness,service kit, 2 screws and 2 straps to fix all issues plus extra time. Parts are tentative p/a advised customer on when parts are in we will come back for return visit unit is operating normally now and cooling good just no left control board ; ordrng 1 W10815674 (Door left) and 1 W11170612 (Harness) and 1 W11457241 (Service kit) and 2 67006425 (Screws)s and 2 2185788 (Straps)s and 1 W10503500 (Evap cover), states that autho needed"

We serviced a

KITCHENAID RANGE

Model KFEG500EWH7

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 06/28/2024

"Checked over oven and found lower door bracket bent out and hitting when opening door, removed bracket and tried to straighten out but bracket is creased and not sitting flush. Will order new bracket and screws advised part was out of stock and will take a few extra days to get, we will call when parts are in for return visit ; ordrng 1 WPW10333990 (Glass bracket) and 3 WP355214 (Screws)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 06/28/2024

"Ran washer and found unit would sense the cycle but never add water valves would just buzz, removed hoses from machine and found no water entering unit checked valves and they are on. Found hoses have a safety valve in them and with high water pressure and the age of them they are closing off not allowing water in, advised customer hoses need to be replaced with regular fill hoses with no safetys in them. Recalibrated unit and all operations are working normally just needs water to wash"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Simsbury, Connecticut 06089

Ruben C.

Job Details: 06/28/2024

Replaced control and panel tested operation normal panel is now working ran diagnostics normal

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS10

Near Windsor, Connecticut 06095

Ruben C.

Job Details: 06/28/2024

Replaced gaskets heated gasket to conform tested operation normal ; dspstn on spec-tagged invntry: 2 W10830162 DOOR GASKET GRY

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near West Hartford, Connecticut 06107

Ruben C.

Job Details: 06/28/2024

Replaced fan motor and blade cust plugged unit back will have to give at least 24 hours for unit to put food in cust will observe

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 06/28/2024

"Unstacked and replaced main control. Ran diagnostic test and tested heater component,verified operation of heater and can hear it heating. Restocked and verified dryer and washer operating."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 06/28/2024

"Unit is under 1yr wp warranty per service bench. Complaint that freezer was full of frost, not cooling.Rf at 36, fr at 4 on arrival. Frost consistent with door possibly not being closed. Fans/compressor running and good air flow verified"

We serviced a

KENMORE RANGE

Model ="790.74233311"

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 06/28/2024

"Complaint of not lighting, found weak igniter.Quoted for igniter/labor. Accepted . Replaced igniter and verified operation ; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 06/28/2024

"Checked over unit and found fridge leaking water from left side under unit, checked freezer drain an found clear pulled unit out and found water coming from valve found fill hose cracked an spraying water. Cut out crack and used fitting ran water several times and unit is now dry and operating to specs; used 1 WP2300868 (FITTING 5/16-5/16) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near West Springfield, Massachusetts 01089

Chris B.

Job Details: 06/28/2024

Tech was assigned as a helper;

We serviced a

MAYTAG WASHER

Model GTWN4250D0WS

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 06/28/2024

Complaint that the washer is unbalanced and wound jump too much. Found basket lodge on the the frame keeping it from center orbit. Un lodged the basket and all working fine.

We serviced a

WHIRLPOOL DRYER

Model MGDX655DW2

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 06/28/2024

Complaint that the dryer is making loud noises while tumbling. Found bad rollers and belt. Quoted parts and labor. Replaced all part with TS dryer repair kit 4392065. No more noises with new parts. 1yr warranty on parts and labor.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/28/2024

"Installed parts listed and cycled thru auto test, all functions test normal."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Enfield, Connecticut 06082

Gary V.

Job Details: 06/28/2024

"Inspected and found tub hub and wash plate from previous order not installed by returning tech. Unit needs parts replaced from original part order, which is the tub hub and wash plate. Will submit estimate and call.; rqstng P&A on 1 W10752283 (Wash plate) and 1 W10324651 (Tub hub)"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 06/28/2024

On arrival noticed that vent was still collapsed. Installed user interface and control board. Unit heated and turned without screen fading after parts installation. No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 06/28/2024

Complaint unit is warm inside and creating thumping noise. Found that compressor is intermittently cooling. Customer has recording of thumping. Ordering compressor evap fan and inverter box. No error codes in diagnostics. ; ordrng 1 W11455472 (Compressor) and 1 W11733966 (Inverter) and 1 W11455373 (Fan)

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WML75011HW2

Near Ellington, Connecticut 06029

Gary V.

Job Details: 06/28/2024

"Inspected and found door latch grinding, needs new door latch, will submit estimate and call.; rqstng P&A on 1 W11449274 (Door latch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 06/28/2024

Customer not home had emergency at hospital had to cancel says she will call us back at a future date.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 06/28/2024

On arrival unit was defrosted completely. Replaced order parts and powered on unit. All components are in working order. Unit is producing proper frost pattern. No other issues at this time.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Marvin, North Carolina 28173

Jonathan J.

Job Details: 06/28/2024

Complaint customer had recording of noise coming from back of fridge. Put unit in test mode 5 and found that compressor was cause of noise normal operation is occurring no loss of cooling or functional issues found. Unit had been cooling properly on arrival and customer had no complaints of cooling issues. No further issues found or observed at this time cannot replace compressor for noise must be functional failure occurring. B.S.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 06/28/2024

Complaint washer machine leaking. Found washer was not leaking due to pressure test. Found that drain pipe for washer is backed up and not draining properly. Customer needs to fix house drain. No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Ware, Massachusetts 01082

Chris B.

Job Details: 06/28/2024

Replaced gasket and warmed up part to get great seal. Refrigerator working normal.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near West Hartford, Connecticut 06107

Ruben C.

Job Details: 06/28/2024

Replaced manifold and hanger tested operation normal ran cycle normal

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 06/28/2024

The left door hinge broken replaced hinge operation normal ; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 06/28/2024

"Unit not agitating shifter not shifter correctly replaced shifter still doing the same thing needs new control ; ordrng 1 W11627413 (Control), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Manchester, Connecticut 06042

Amanda R.

Job Details: 06/28/2024

91 error unit not draining replaced drain pump tested it drained ; used 1 W11412291 (DRAIN PUMP) from stock

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model CET9100GQ0

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 06/28/2024

Spring that holds entire tub up broken quoted part and second tech

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 06/28/2024

Complaint that the dishwasher is not turning on. Found breaker tripped GFCI. Ran diagnostic cycle and all tested normal. No error codes present.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 06/28/2024

"Upon arrival customer stated he had warranty. Found warranty was for 3year extended warranty, informed city they will need to call warranty provider , Babcock furniture for extended warranty and make new ticket"

We serviced a

GE WASHER

Model WBVH5300K0WW

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 06/28/2024

Complaint that the unit is not filling up on both hot and cold. Customer mentioned that the home had severe corrosion on the water lines. Quoted for parts and labor. Customer will think if the unit is worth fixing because of age and price.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Hadley, Massachusetts 01035

Chris B.

Job Details: 06/28/2024

Complaint that the fresh food section is not cooling properly. Found good cooling in the freezer side. Found ice buildup on the evaporator side. Quoted parts and labor. Customer will let it defrost manually to see if it sets bad to proper cooling. Collected trip fee.

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ5

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 06/28/2024

Checked and found work light would not turn off. Customer changed bulb without unplugging microwave. Ordering control board. Checked part availability and scheduled return for 7/5 AM ; ordrng 1 W11342846 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 06/28/2024

Removed and replaced temperature selector switch. Tested dryer. Heating and cycling normally. All components operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 06/28/2024

"Pulled refrigerator out. Removed and replaced control. Put back in place. Removed evaporator cover, rechecked coil, defrost heater and connections. All good. Replaced cover, set to proper temperatures. All functions operating properly."

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES0

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 06/28/2024

Replaced parts tested all burners working

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Shrewsbury, Massachusetts 01545

Aimee

Job Details: 06/28/2024

Cust answered door never cancelled call. Wouldnt let me inHe recveided email and call in am never answered calls or Emil to cancel

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Shrewsbury, Massachusetts 01545

Aimee

Job Details: 06/28/2024

"Cust stated noisy and dispenser randomly didnt work.Tested dispenser multiple times times worked every time, explained doesnt work with freezer open.I also checked harness which is goodAdvised Cust to call office and send recording to mike at Wrentham office .If need additional parts.Cust said can hear when doors closed when open stopsNo frost build upOrdering evap fan and harness.; ordrng 1 W11559968 (Evap mtr) and 1 W11650660 (Harness), dspstn on spec-tagged invntry: 1 W11645127 DAMPER CNTRL"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Grafton, Massachusetts 01536

Aimee

Job Details: 06/28/2024

"Found out balance loadF7e1 Found not agitating and tub isnt locking up. Checke the actuator is connected to cam. Lifted lid tub moving when agitating Needs Acuator, hub and cam and cap with new suspension rods; rqstng P&A on 1 W10913953 (Acuator) and 1 W10721967 (Cam) and 1 W10528947 (Hub) and 1 W11130362 (Suspension rods)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Grafton, Massachusetts 01519

Aimee

Job Details: 06/28/2024

Installed new latch and drainpump and tested the circulating pumpGood flow of water I Put large towel and was soaked Advised customer to put load half way and do washPut part ordered

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Holliston, Massachusetts 01746

Aimee

Job Details: 06/28/2024

Found made ice and water works frozen upInstalled new in case ice in there; dspstn on spec-tagged invntry: 1 W10873791 ICE MAKER

We serviced a

FRIGIDAIRE WASHER

Model EIFLS5511W0

Near Medfield, Massachusetts 02052

Aimee

Job Details: 06/28/2024

Need new bellows I drain water and put on spinn Basket is wobbling check belt and pully there goodNeeds spin basket and outer tub 2 man Cost high

We serviced a

KENMORE REFRIGERATOR

Model 795.71604.010

Near Franklin, Massachusetts 02038

Aimee

Job Details: 06/28/2024

Found the freezer not going into defrost fan is runningStreamed out no continuity at heaterNeeds heater sensor and pcb; ordrng 1 5300JK1005D (Defrost heater) and 1 6615JB2005H (Defrost sensor) and 1 EBR67348005 (Emc)

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 06/28/2024

Installed timer and coin same problem Need to call whirlpool tech line when re open Monday Closed ; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model KEBS209BSS00

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 06/28/2024

The upper inner glass broken lower right corner ; ordrng 1 WPW10335920 (Glass)

We serviced a

JENN-AIR WALL OVEN

Model JJW8530DDS

Near Manchester, Connecticut 06042

Jeremy B.

Job Details: 06/28/2024

Installed new hinges door still closing the same way. Needs new receivers and door gasket.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 06/28/2024

Freezer making a rattling noises. Found cover for overload relay rattling. Removed and all checks ok.

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 06/28/2024

Washer not spinning. Found lid lock broken and hanging. Installed new lid lock kit and tested washer now spinning properly.

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 06/28/2024

Complaint cannot turn unit off properly. Plastics are degraded to the point it will no longer hold ui in place causing degradation of user interface I replaced user interface tested operation but unit will need plastics and screws to fix. ; ordrng 1 W10884503 (Control panel) and 5 W11233072 (Screws)s

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Smyrna, South Carolina 29743

Mitch H.

Job Details: 06/28/2024

"Checked and tested all high-limits and thermal fuse, all good. Dryer has correct incoming power. Start switch tests good. Found no power out of timer. Ordering timer and knob. Checked part availability and scheduled return for 7/2 PM.; ordrng 1 W11685947 (Timer) and 1 W11708423 (Knob)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Manchester, Connecticut 06042

Jeremy B.

Job Details: 06/28/2024

"Fresh food door gasket not staying in place falls out easy needs new gasket. Freezer door is warped at top and allowing ice build up needs new door and liner and casing filled in with adhesive. ; rqstng P&A on 1 W10636409 (Freezer door) and 1 W10638676 (Fresh food door gasket), ordrng 1 WP482338 (Adhesive)"

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/A4

Near Plainfield, Connecticut 06374

Amanda R.

Job Details: 06/28/2024

"Complaint that unit going off balance basket hitting cabinet other company replaced suspension still doing it gear case leaking some oil not sure if they replaced with correct suspension because no old parts were left went over loading evenly in basket need to start with replacing suspension rods ; rqstng P&A on 4 DC97-16350T (Dampers)s and 4 DC97-16350S (Dampers)s, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 06/28/2024

"Both sections not cooling properly. Freezer at 30 and fresh food at 45 weak frost pattern. Eds new compressor and control. ; ordrng 1 W11595220 (Control) and 1 W11580057 (Compressor), rqstng P&A on 1 Xtratime (Xtratime)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Bolton, Connecticut 06043

Jeremy B.

Job Details: 06/28/2024

Found fresh food evap drain clogged causing water to leak. Cleared drain all checks ok.

We serviced a

FRIGIDAIRE RANGE

Model FGGF305KFB

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 06/28/2024

"Complaint of unit not heating bake or broil, broil igniting fine in testing, bake not lighting, not glowing, was replaced 3 months ago by someone else. Verified 120vac coming to igniter, reading over 3.5M ohm, should be around 60 ohms. Quoted for igniter/labor. Accepted.Replaced bake igniter and tested fine.; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 06/28/2024

Showed customer proper useage all checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW02

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 06/28/2024

Both sections not cooling. Compressor and fans running. Compressor drawing .4amps slight frost pattern. Needs new compressor and system leak checked. Ordering evap just in case. ; rqstng P&A on 1 W11580057 (Compressor) and 1 W11578004 (Evaporator) and 1 W11504450 (Fitting) and 1 W11506619 (Fitting) and 1 Xtratime (Xtra time)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 06/28/2024

Installed new control damper and tested all checks ok. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ellington, Connecticut 06029

Gary V.

Job Details: 06/28/2024

"Installed all parts listed and ran auto test and cycled fine.; dspstn on spec-tagged invntry: 1 W10324651 HUB 1 W10721967 CAM KIT , 1 W10913953 ACTUATOR , 1 W11239857 BELT , and 1 W11454734 GEARCASE"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 06/28/2024

Replaced sump assy and verified operation

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW2

Near Ludlow, Massachusetts 01056

Mike K.

Job Details: 06/28/2024

E41 and 5E errors in history and testing. Door lock failure and motor communication error.Quoted for control/door lock and labor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV07

Near Granby, Massachusetts 01033

Chris B.

Job Details: 06/28/2024

Replaced all parts and ice dispenser working properly.

We serviced a

GE WASHER

Model GFW850SPN1RS

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 06/28/2024

Cust complaint smell of mildew and leaks They just had the bellow replaced checked to make sure on correct Leaks from center front . Took lower screws out and checked out drain pump Not leaking . Leaking from front of tub on side cracked lipAlso found the bearing noisy and tub wobbling Needs tub job Cust buying new

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Granby, Connecticut 06035

Gary V.

Job Details: 06/28/2024

Installed evaporator cover and main control board cycled back on and tested fine.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near West Hartford, Connecticut 06107

Ruben C.

Job Details: 06/28/2024

Checked unit found there is no power at all to unit cust has to remedy this

We serviced a

MAYTAG RANGE

Model MGR5755QDW

Near Hartford, Connecticut 06106

Ruben C.

Job Details: 06/28/2024

Checked unit found ignitor not drawing enough amp cuasing no ignition also found hinges are not good door is hanging too low almost falls and handle broken gave cust estimate for handle ignitor hinges and receptacles cust did not pay for service charge had concession for service charge if cust calls back it would be full total

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Hartford, Connecticut 06114

Ruben C.

Job Details: 06/28/2024

Checked unit not a problem with unit have informed cust hammering from valve cust instruct is fullfilled

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Canton, Connecticut 06019

Ruben C.

Job Details: 06/28/2024

Checked unit found hub worn down labor and part covered under warranty charge for service; used 1 W10528947 (Hub) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 06/28/2024

Customer complain unit had no power upon arrival. Saw unit had bug infestation informed customer warranty was void left call .

We serviced a

KENMORE REFRIGERATOR

Model 795.73055.410

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 06/28/2024

Ice maker stuck in twisted position needs new ice maker ; ordrng 1 AEQ73110210 (Ice maker)

We serviced a

GENERAL ELECTRIC DRYER

Model GFD85ESPN0RS

Near Norfolk, Massachusetts 02056

Aimee

Job Details: 06/27/2024

"Cust complaint sensor dry doesnt work.Ran diagnostics and tested the sensor Found sensor open also needs tune up Bearings, pully and belt.Make thumping noiseAdvised Cust to move cabinet so have room to work; rqstng P&A on 1 WE08X29688 (Sensor) and 4 WE03X10016 (Bearings)s and 1 WE03X29704 (Belt) and 1 WE03X30657 (Idle arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Franklin, Massachusetts 02038

Aimee

Job Details: 06/27/2024

Found the freezer has mouse dropping in the freezer behind the defrost tower.Fridge isnt going through frost .Cust buying new American freight or ikea

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Milford, Massachusetts 01757

Aimee

Job Details: 06/27/2024

Found the ice maker drips and the valve is closing all the way.; rqstng P&A on 1 W11578780 (Ice maker freezer) and 1 W11482025 (Water)

We serviced a

LG REFRIGERATOR

Model LFF25860ST

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 06/27/2024

"Clogged evap drain, cleared drain and ice build up. Verified draining fine. Had same job done a year ago according to cs.Collected for labor.. no parts"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 06/27/2024

Complaint that the unit has a bit of a foul smell lately and on the bottom notice some water on the floor. Found bello not secured in place at the back inside will order both parts for approval. Customer asked for Chris to return because of the dog. ; rqstng P&A on 1 W11314648 (Bellow) and 1 W11314649 (Clamp)

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 06/27/2024

Complaint that the IM is not making ice. Found no water entering the IM found kinked water line. Adjusted line and cycled the IM and all working normal.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 06/27/2024

Complaint that the unit is making noises while agitating. Found debris under the motor. Removed and cleared the bottom and ran two diagnostic cycles and all tested normal.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Blackstone, Massachusetts 01504

Aimee

Job Details: 06/27/2024

Cust complaint to hot checked error codes noneAdvised to clean vent theres 2 elbows in first 3 feet.Air flow is important Took temp reading 176 ex low drops. To 129Low 186Med 194High 201 Heat is circulating on and offAdvised to have vent clean Theres a company called vent wizards.

We serviced a

SAMSUNG REFRIGERATOR

Model RH25H5611SR/AA

Near Norton, Massachusetts 02766

Aimee

Job Details: 06/27/2024

"Cust stated freezer defrosted , it has recovered since made appt.Checked error codes none and found fan not working in freezer.; rqstng P&A on 1 DA97-08689A (Back panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Webster, Massachusetts 01570

Chris B.

Job Details: 06/27/2024

Replace IM and ran a cycle and it fully turned and called for water. Mentioned to the customer to keep an eye out on the ice.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 06/27/2024

"Returned to install new motor and blower wheel that was ordered. Installed parts and reassembled unit, ran unit to test function unit working as designed with no sounds out of ordinary."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Suffield, Connecticut 06078

Gary V.

Job Details: 06/27/2024

"Installed main control board and attempted to cycle found lid lock broken, replaced lid lock and ran test and cycle through no problems. Everything tested fine.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC , used 1 W11394572 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Union, Connecticut 06076

Gary V.

Job Details: 06/27/2024

Inspected and found wash pump not running and terminal to the wash pump loose and needs to be replaced. Will submit estimate and call. Ordering control board for back up.; rqstng P&A on 1 W11613479 (Wash pump) and 1 W11697034 (Wire harness) and 1 W11637581 (Main acu)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 06/27/2024

"Returned to install parts ordered, installed new gear case, cam, wash plate, and valve. Ran calibration to control board to new parts. Ran service mode and all functions working as stones with no noises out of ordinary operation."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 06/27/2024

Knob on timer broken. Replaced timer and knob all checks ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Marlborough, Connecticut 06447

Jeremy B.

Job Details: 06/27/2024

Handle loose. Found loose mounting stud. Tightened stud and handle all checks ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 06/27/2024

"Customers complaint is refrigerator randomly making abnormal noise. Heard customers video. Toggled fans, compressor and dampers in diag and couldnt duplicate any abnormal noises. Customer to keep an eye on it to see if noise comes back."

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 06/27/2024

Customers complaint is washer leaking. Found hot water supply valve leak( took pic) ran a bully sheets cycle and let agitate and drain found no leaks under washer.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 06/27/2024

Washer not powering on or draining. Found broken wire in harness. Replaced harness and ran self test all checks ok. ; used 1 W11643701 (HARNESS LOWER) from stock

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