We serviced a
MAYTAG M/W OTR
Model MMV1175JZ0
Near Springfield, MA 01119
Jorden
Job Details:
02/25/2025
"Arrived and found noise filter fuse open, jumped out and ran unit, heard nothing strange or concerning and jumper wire did not heat up or warm at all. Replaced fuse and ran 1 min cycle 5 times, every time unit heated and operated fine. ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
JENN-AIR OVEN
Model JJW3830DS03
Near West Hartford, CT 06107
Andre
Job Details:
02/25/2025
Ck unit upon arrival and found no power at display Ohm out thermal fuse and found thermal fuse good. Have customer sign waiver and pull unit out using oven chart. Check and found no voltage at both appliance manager remove cover from junction box at the back of unit and found wires burnt take picture also show customer and inform customer he would need a electrician. Put unit back in place and take picture after installation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Newington, CT 06111
Andre
Job Details:
02/25/2025
"Ck unit upon arrival and check unit while running spin cycle and found agitator spinning out of control. While running test found actuator not shifting and Hub completely strip. Install actuator and Hub from t Ck stock calibrate and ran spin cycle and unit now operating to manufacturers specs ; used 1 W10324651 (Hub), and 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHM13
Near Gastonia, NC 28056
Ryan S.
Job Details:
02/25/2025
"Customers complained water not working. Found that valve to water at home was not turned all the way on due to how it is set in wall, it looked like it was turned on but was not pushed all the way oven and on . Was my (tech) mistake . Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Meriden, CT 06450
Jimmy R.
Job Details:
02/25/2025
Installed new legs and leveled unit so tub was balanced tested spinning and unit is now level and working to specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS01
Near Meriden, CT 06451
Jimmy R.
Job Details:
02/25/2025
Installed all new parts in fridge and unit is now staying in place when using draws doors are closing properly and unit is no working to specs
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, NC 28215
Johnny
Job Details:
02/25/2025
"Cx stated clothes not being spun out, checked error codes got f7e1 f7e6. When into test mode, unit would not pick up speed in spin, ordering all necessary parts for repair.; ordrng 1 W10890624 (Motor) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER TL
Model MVWP576KW1
Near Grafton, MA 01560
Glenn
Job Details:
02/24/2025
Found motor error code tested motor at control the motor winding should be 3.5-6 its 7.3 also found a lid lock error code during testing the actuator was making a buzzing noise. Order parts ; ordrng 1 W11222082 (Motor) and 1 WPW10482836 (Lid switch) and 1 W11212745 (Actuator)
We serviced a
SAMSUNG DRYER
Model dv42h5000wa3
Near Westfield, MA 01085
Mike K.
Job Details:
02/24/2025
"Unit not heating, found Open element. Quoted for heater/labor. Accepted. Replaced and tested fine on timed dry.; used 1 DC97-14486A (ELEMENT) from stock"
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Bristol, CT 06010
Andre
Job Details:
02/24/2025
"Ck unit upon arrival and found extreme large Dent on front right of unit which is causing unit to bang around when washing. Inform customer because he purchase unit with damage unit is sold as is, and due to non manufacturer defects he would need to return to the place of purchase"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Bristol, CT 06010
Andre
Job Details:
02/24/2025
Ck unit upon arrival and per customer unit had no water going in to unit. Ran diagnostic on unit and found F6E2. Ran unit while check for AC Volt at inlet valve and found 121VAC at connection. Install inlet valve from truck stock and ran unit and unit is now producing water and operating to manufacturers specs ; used 1 W11175771 (Valve) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Waterbury, CT 06705
Jimmy R.
Job Details:
02/24/2025
"Ran unit and found machine would fill with water but never wash, ran diagnostics for errors and 4-3 wash motor faulty was saved. Tested voltage to motor and 120v present and motor just buzzing wash motor is faulty. Replaced sump&motor ran a cycle and unit is now working to specs ; used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSF505ESS01
Near Enfield, CT 06082
Gary V.
Job Details:
02/24/2025
Techline Sr#7741019388. Installed parts listed and pressurized system and found unit has leak in cabinet in ff section where evap lines come through the cabinet. Techline advised unit non repairable. And advised customer to call manufacturer.; dspstn on spec-tagged invntry: 1 W10779331 COMPRESSOR and 1 WPW10143759 FILTER DRIER UV
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Palmer, MA 01080
Chris B.
Job Details:
02/24/2025
Replaced all parts and ran calibration and diagnostic cycle. Washer running normal. No leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Sturbridge, MA 01518
Chris B.
Job Details:
02/24/2025
Complaint that the unit has power but would not respond. Found bad UI and panel. Buttons will not respond to diagnostic. Will need UI and Touch Panel. ; ordrng 1 W11632709 (UI Control Board) and 1 W11460908 (Touch Panel)
We serviced a
MAYTAG WASHER TL
Model MVW6200KW2
Near Southbridge, MA 01550
Chris B.
Job Details:
02/24/2025
Complaint that the washer is not cycling properly. Found bad harness wire and drain pump. Will order parts for a return visit.; ordrng 1 W11590868 (Harness Wire) and 1 W11399437 (Drain Pump)
We serviced a
MAYTAG DISHWASHER
Model MDB6650AWW
Near Agawam, MA 01030
Jorden
Job Details:
02/24/2025
Arrived and customer opted out of any repair to replace.
We serviced a
KITCHENAID COOKTOP
Model KSDB900ESS0
Near Pelham, MA 01002
Jorden
Job Details:
02/24/2025
"Arrived and contacted tech support, after reviewing notes and doing some tests they deemed unit unrepairable. Provided customer with SR #7740571375 and advised they contact whirlpool customer support."
We serviced a
SAMSUNG ICE MACHINE
Model RF220NCTASG/AA
Near Chicopee, MA 01020
Jorden
Job Details:
02/24/2025
Arrived and found ice maker not making ice and not responding to a forced harvest. Cycled power to unit and ice maker kicked on without issue. Quoted customer for a new ice maker. Customer opted out.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Grafton, MA 01519
Glenn
Job Details:
02/24/2025
Found motor failure this is under a one yr warranty from usno charge for parts and labor. Per Randy I am to collet the service fee of $129 installed motor pump from truck stock tested all ok ; used 1 W11416362 (MOTOR/SUMP) from stock
We serviced a
JENNAIR WALL OVEN SINGLE
Model JJW3830LL00
Near Charlotte, NC 28209
Clinton
Job Details:
02/24/2025
Called te h support un able to uninstall ; O-emld tckt
We serviced a
SAMSUNG DRYER
Model DVE54CG7150D/A3
Near Springfield, MA 01119
Jorden
Job Details:
02/24/2025
"Arrived and during diagnosis one of the people living in the home was talking about shooting white boyz & cops. His behavior made it feel very unsafe. Reassembled, packed up and left."
We serviced a
LG RANGE
Model LDE3037SD-00
Near West Springfield, MA 01089
Mike K.
Job Details:
02/24/2025
"Cs attempted to replace burner and shorted unit, display will not come back on found open fuse and freezing by right burner not working. Reading of 86 ohms on 12 burner that is out. With on, no voltage at cooktop control board C12. Quoted for control, fuse , labor. Denied. Collected for service call only"
We serviced a
GE RANGE
Model NGP935UC
Near South Hadley, MA 01075
Mike K.
Job Details:
02/24/2025
"Complaint of leaking gas, is a cook top. Plumber is one who said it was leaking. Gas off on arrival. Turned on and Sniffer found nothing at any of the orifaces or at the valves. Turned each burner on, each turned on eventually, each igniter sparking, just old. Let burn for a few minutes, tested again with sniffer and again no leaks found."
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3
Near Franklin, MA 02038
Aimee Z.
Job Details:
02/24/2025
"Found needs fuse open and heater doesnt have continuity Also needs a tune up; rqstng P&A on 1 DC93-00154A (Heater complete) and 1 DESAMKIT (Tune up kit) and 1 DC47-00015A (Fuse), states that autho needed"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC1
Near Chicopee, MA 01013
Jorden
Job Details:
02/24/2025
"Arrived and ran auto test cycle, all functions operated as designed. Ran whites cycle and after sensing it began to fill with water. Ran calibration cycle and retested, again whites cycle sensed then filled with water. Unit tests fine. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee."
We serviced a
MAYTAG WASHER TL
Model MVW6230HW0
Near Springfield, MA 01104
Jorden
Job Details:
02/24/2025
"Arrived and installed gearcase, latch and bezel, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Springfield, MA 01108
Jorden
Job Details:
02/24/2025
"Arrived and found UI console mostly working besides the start button, cancel works and cycle options works fine just non-responsive on start button. Ordering new UI console and returning with ACU.; ordrng 1 W11613564 (UI console)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Southampton, MA 01073
Mike K.
Job Details:
02/24/2025
"Unit is under 1yr wp warranty per service bench. Complaint of a burning smell. F0e7 only error in history, load detected in clean washer cycle. Basket spins freely, suspension good. Lower unit inspection all looks well, removed console and no signs of burnt circuitry, no lingering smoke odor or sign any where.Ran diagnostic cycle and completed with no issue. Ran normal cycle through fill and into agitate, cancelled and drained fine. She me so sd in unit ran cycle again with deep fill, cancelled and drained properly.No issues found unit tested as fully functional and no smoke odors during testing were found. Checked dryer and it had had a lint fire, that would be source for f smell"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westfield, MA 01085
Mike K.
Job Details:
02/24/2025
Replaced spray arms and filter
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Worcester, MA 01610
Glenn
Job Details:
02/24/2025
Instructed customer on lower voltage 106V at outlet Installed parts tested all ok washer now enters a full cycle and completes
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Worcester, MA 01603
Glenn
Job Details:
02/24/2025
Installed the pump and discovered its still dripping. I then found a tiny crack in to tub where the drain pump mounts. Order parts outer tub allow 2 hours ; ordrng 1 W11219115 (Outer tub)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Franklin, MA 02038
Aimee Z.
Job Details:
02/24/2025
Found noisy in spin cant remove washplate . did get bolt out Needs hub wash plate cam kit and Gearcase and suspension rods.2 slots book last pm needs extra time ; rqstng P&A on 1 W10528947 (Hub) and 1 W10752283 (Washplate) and 1 W10721967 (Cam) and 1 W11130362 (Suspension rods) and 1 W11454734 (Gearcase)
We serviced a
GE LAUNDRY CENTER
Model PFQ97HSPV0DS
Near Wrentham, MA 02093
Aimee Z.
Job Details:
02/24/2025
Found not draining does lock.Drain water needs new drain pump In drain pan; rqstng P&A on 1 WH11X29539 (Drain pump)
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Wrentham, MA 02093
Aimee Z.
Job Details:
02/24/2025
"Found when running the pulley and bearing worn, replaced tune up kit complete; used 1 4392067 (Tune up kit) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Charlotte, NC 28270
Caleb
Job Details:
02/24/2025
"When unit is drains the power pulses on and off, low voltage vent fan assy causing unit to loose power. Unit needs new fan and harness, may need control.; ordrng 1 W11414073 (Fan assy) and 1 W11678803 (Harness) and 1 W11629912 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Charlotte, NC 28226
Caleb
Job Details:
02/24/2025
"Called customer with eta, he stated he had to pick up his kids and he would leave the front door open, confirmed that the drain pump is not functioning, receiving proper voltage, replaced drain pump, tested. Unit tests fine. Customer still not home, moving on."
We serviced a
GENERAL ELECTRIC WASHER FL
Model GFW550SSN2WW
Near Webster, MA 01570
Glenn
Job Details:
02/24/2025
Found the bellow is leaking onto the floor in front of the washer order part bellow ; rqstng P&A on 1 WH05X29521 (Bellow)
We serviced a
MAYTAG WASHER TL
Model MVWX655DW1
Near Northbridge, MA 01588
Glenn
Job Details:
02/24/2025
Found bearing failure needs gear case repair declined. Collected $129
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT318FZDW11
Near Grafton, MA 01560
Glenn
Job Details:
02/24/2025
Installed temperature sensors per tech support customer will call if this doesnt fix the random temperatures
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Gastonia, NC 28052
Ryan S.
Job Details:
02/24/2025
Customer complaint unit would not drain down faulty drain pump replace drain pump from truck stock verified proper operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Mint Hill, NC 28227
Johnny
Job Details:
02/24/2025
Installed part. Tested unit. Working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ11
Near Mint Hill, NC 28227
Johnny
Job Details:
02/24/2025
"Icemaker was working upon arrival. Replaced parts, tested icemaker. Unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Mint Hill, NC 28227
Johnny
Job Details:
02/24/2025
Installed new parts. Tested unit. Issue no longer present.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Charlotte, NC 28215
Johnny
Job Details:
02/24/2025
Burnt out switch causing element not to regulate and maintain temperature. Replaced with new one. Tested unit. Cx visually verified successful repair. Working as designed.; used 1 WP3149400 (INFINITE SWITCH) from stock
We serviced a
KITCHENAID WALL OVEN SINGLE
Model KOEC530PSS00
Near Charlotte, NC 28269
Johnny
Job Details:
02/24/2025
Have to reorder door.; ordrng 1 W11600222 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Cornelius, NC 28031
Johnny
Job Details:
02/24/2025
"Installed new parts. Pressurized with nitrogen to check for leaks, no leaks, charged with 64g of r600. Instructed cx to give unit 24-48 hours for temperatures to regulate. ; used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Gastonia, NC 28052
Ryan S.
Job Details:
02/24/2025
"Found water line leaking from freezer door where it meets coupler. Water line in freezer door side looks damaged. Ordering freezer door due to damaged water line that is part of freezer door. Also ordering coupler. Informed customer part will be delivered to home, check for damage and call office when part arrives. ; ordrng 1 W11616484 (Freezer door) and 1 WPW10277958 (Water line coupler)"
We serviced a
KITCHENAID MICROWAVE
Model KMMF530PPS00
Near Windsor, CT 06095
Gary V.
Job Details:
02/24/2025
"Concern is rust developing on cabinet and inside the cooking chamber. Inspected and found staining, took pics, cabinet and inside cooking chamber is non serviceable. Referred customer back to manufacturer."
We serviced a
MAYTAG OVEN
Model MER4800PZ1
Near Windsor, CT 06095
Gary V.
Job Details:
02/24/2025
"Concern was broil not coming on, inspected and found all elements working as designed, customer was unaware of having to use each element separately. All functions test normal at this time."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near East Windsor, CT 06016
Gary V.
Job Details:
02/24/2025
"Installed main acu and cycled, tested fine, however wrong infinite switch was ordered, will submit for correct part and call with return date.; rqstng P&A on 1 W11129442 (Lf ft infinite switch 3way)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near East Windsor, CT 06016
Gary V.
Job Details:
02/24/2025
"Inspected and found ice chunk binding auger teeth in bin, adjusted and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ19
Near East Windsor, CT 06016
Gary V.
Job Details:
02/24/2025
"Installed new valve and perma gum for insulation, cycled and tested fine. Customer still waiting for door. Will call when door arrives.; dspstn on spec-tagged invntry: 1 212643 SEALER-GUM"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, NC 28203
Clinton
Job Details:
02/24/2025
Ordering main control for unit. The was operating as of today but he said some time it wont start. Also during the inspection I noticed there was link built of on the door. As if unit has a vent restriction mention this to Customer. Further evaluation found the out side vents are not opening when dryer is in use this must be fix immediately for dryer to perform as should maybe some cause to the issues. Custer said he was going to talk to builder. W11741986; ordrng 1 W11741986 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF954CIHM00
Near Fort Mill, SC 29707
Brandon
Job Details:
02/24/2025
Complaint unit is not cooling. Found on arrival that units control near compressor is bad. Customer did not want to go through with repair due to age of unit.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4855HW
Near Indian Land, SC 29707
Brandon
Job Details:
02/24/2025
Complaint unit is shaking out of control when in use. Damaging wall and dryer next to it. Found tub ring was broken. Ordering tub ring control and will need suspension for repair. ; ordrng 1 W11550886 (Tub ring) and 1 W11607637 (Control)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Indian Land, SC 29707
Brandon
Job Details:
02/24/2025
On arrival I began to put parts that were ordered on. I managed to be able to put valve and control on but gearcase and other components I could not due to tubs being seized together ordering inner and outer tub for the rest of repair. Please let customer know when we can return.; ordrng 1 W10811960 (Basket) and 1 W11219115 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ00
Near Fort Mill, SC 29715
Brandon
Job Details:
02/24/2025
Complaint unit is not making ice and auger isnt working. Found short in the bottom of door on arrival. Auger would work when door was halfway open and ice maker tested bad. Ice maker has been replaced before. Ordering customer a door for repair. Told customer to check for damage on arrival. Please let customer know when we can return.; ordrng 1 LW11037733 (Door)
We serviced a
MAYTAG WASHER TL
Model MVWB765FW0
Near Fort Mill, SC 29715
Brandon
Job Details:
02/24/2025
Complaint unit is making a lot of noise while in cycle. Tested unit on arrival and found gearcase and clutch are bad. Customer did not want to repair due to age of unit.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Dallas, NC 28034
Ryan S.
Job Details:
02/24/2025
"Upon arrival, customer confirmed nothing wrong with dryer was not sure why I was there. Call confirmed Work is designed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8127LW1
Near Dallas, NC 28034
Ryan S.
Job Details:
02/24/2025
"Customer complaining of noise during agitate, checked and found slider was good found rotor was tightened all the way on rotor seemed to loose. can move rotor even when tighten fully . ordering new gear case due to slipped shaft. Also ordering wash plate scheduled return call with customer.; ordrng 1 W11449841 (Gearcase) and 1 W11510461 (Wash plate)"
We serviced a
MAYTAG MW/WALL OVEN COM
Model MOEC6030LZ00
Near Fort Mill, SC 29715
Brandon
Job Details:
02/24/2025
On arrival I installed magnetron and tested unit. Unit tested properly. All components worked as designed including turn table. Tested 10 of 10 times. No other issues found.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dallas, NC 28034
Ryan S.
Job Details:
02/24/2025
Customer complained unit not washing . Found sump motor error.needs new sump. Scheduled return call with customer. ; ordrng 1 W11025157 (Sump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Cheshire, CT 06410
Jimmy R.
Job Details:
02/24/2025
"Checked over unit and found upper rack falling out when customer would pull it forward, checked over rack hardware and found outer clips that hold rails misaligned causing tracks to fall reset rails and unit is now working and operating to factory specs"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Iron Station, NC 28080
Ryan S.
Job Details:
02/24/2025
"Customer complaint unit wont get past sensing cycle. Found entire gear case, stator/rotor covered in rust. Almost couldnt get slider off due to rust damage. Needs new gearcase, stator /rotor, clutch and wash plate. Informed customer office will call when parts come in. ; ordrng 1 W10902814 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Lancaster, SC 29720
Jonathan J.
Job Details:
02/24/2025
"Complaint lid will not unlock. I found wood was trying to unlock, but solenoid was stuck. I replaced latch assembly tested operations. Performed the calibration control procedure. No further issues found at this time.; used 1 W11670519 (LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Monroe, NC 28112
Jonathan J.
Job Details:
02/24/2025
"I replaced all parts, tested operations. Everything is working properly no leakage occurring."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL2
Near Monroe, NC 28110
Jonathan J.
Job Details:
02/24/2025
Complaint dishwasher is leaking from both side sides of the door and from underneath. I found diverter is leak leaking from underneath dishwasher. I found heater is severely Found door gaskets are both leaking as well. Also found Lynch pin on door. Hinges is almost worn completely in half causing door to well. Customer declined repair today is going to look at replacement options. F8e2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
02/24/2025
"Complaint every time water is dispensed from the door or unit tries to make ice unit leaks all over the entire top shelf of refrigerator. I found water inlet valve is cracked and split causing leakage to occur whenever icemaker or water is dispensed from the door. Valve does not leak Unless water is actively being dispensed. No further issues found ice bin container is completely full of ice upon arrival, customer did state she was having an icemaker issue found E5 inspect water fill tube to make sure its not frozen over up upon return visit.; ordrng 1 W11482383 (Valve)"
We serviced a
WHIRLPOOL WASHER FL
Model WFW8620HW4
Near Matthews, NC 28104
Jonathan J.
Job Details:
02/24/2025
F3e1 I replaced water inlet valves in a diagnostics cycle cleared error code issues found at this time no leakage is occurring
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Charlotte, NC 28203
Clinton
Job Details:
02/24/2025
Unit has proper voltage. Unit needs ui or control unit is stacked has dryer on top but will need to be removed prior to repair the maintenance said they would remove it. Allen office to order said they will call onceparts arrive; ordrng 1 W11325580 (User interface) and 1 W11549931 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near York, SC 29745
Mitch H.
Job Details:
02/24/2025
"Tested dishwasher, found if cancel is pushed drain pump works and drains. Customer says it doesnt always drain at end of cycle. Entered diagnostics, found F9E1 and F9E2 errors. Ordering harness and drain pump. Checked availability and scheduled return for 3/5 PM ; ordrng 1 W11412291 (Drain pump) and 1 W11662347 (Harness)"
We serviced a
JENN-AIR MW/WALL OVEN COM
Model JMW2430WP00
Near Matthews, NC 28104
Jonathan J.
Job Details:
02/24/2025
"Complaint microwave stopped heating all of a sudden. No noise no abnormal noises when it stopped heating. I found no error codes except for F1 E one that wasnt older fault code history code. From November of last year. Oven is working and preheating fine on the lower oven. Convection fan motor customer stated is a little noisy, but has been that way for quite some time. Cooling fan sounds perfect. No abnormal noises from cooling fan controls. All are working properly and diagnostics menu. Unit will need magnetron inverter and micro appliance manager to repair. Office will call customer as we are waiting on inverter. ; ordrng 1 W10217711 (Control) and 1 WPW10350780 (Microwave appliance manager) and 1 W11346197 (Magnatron)"
We serviced a
KITCHENAID M/W OTR
Model KOCE500ESS11
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/24/2025
Replaced all previously ordered parts tested operations microwave is now heating and customer can open and close door gently or firmly however they like and it will heat.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC302ESS07
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/24/2025
Replace gasket tested operations no further issues found with refrigerator at this time
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Rock Hill, SC 29732
Mitch H.
Job Details:
02/24/2025
"Checked and found left side hinge broken causing door to fall when opened. Removed and replaced both hinges. Reassembled, tested, door operating properly."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Rock Hill, SC 29732
Mitch H.
Job Details:
02/24/2025
Checked and tested. Found noise coming from drum rubbing bulkhead. Felt drum seal worn causing noise. Ordering new dryer drum. Advised customer that drum will ship directly to him and that he will need to inspect for damage and call to schedule return.; ordrng 1 W10545923 (Drum)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Charlotte, NC 28202
Clinton
Job Details:
02/24/2025
Called tech line document condition of home I can service unit. 7741016216
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Charlotte, NC 28216
Clinton
Job Details:
02/24/2025
Replaced ice bucket and ice maker
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Rock Hill, SC 29732
Mitch H.
Job Details:
02/24/2025
"Pulled dishwasher out, removed and replaced sump assembly. Reassembled, tested and checked for leaks. Operating properly with no leaks. Reinstalled dishwasher in cabinet. Retested, operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Lake Wylie, SC 29710
Mitch H.
Job Details:
02/24/2025
Checked and tested. Found control not responding to inputs. Would not enter diagnostics. Ordering control and UI. Checked part availability and scheduled return for 2/28 AM ; ordrng 1 W10804115 (Control) and 1 WPW10733627 (Console)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Clover, SC 29710
Mitch H.
Job Details:
02/24/2025
"Tested and ran diagnostics. Confirmed F6E3 control error. Attempted to run Quick test cycle. Valves activated but nothing operated past first steps. Motor not working, drum not turning. Quoted customer for replacement of main control. Customer declined repair. Collected for service call"
We serviced a
MAYTAG WASHER TL
Model MVWC555DW1
Near Charlotte, NC 28214
Clinton
Job Details:
02/24/2025
Could not remove Gearcase from tub. Stop and reinstall gear case in to unit as it stills works just noise is the issue I did not want to leave customer with out a washer. Custer will call office once part arrives at home left card with customer ; used 1 W10721967 (CAM KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near New Britain, CT 06053
Andre
Job Details:
02/24/2025
Ck unit upon arrival and install main control and panel order by previous technician. After install ran unit to make sure sure proper function and unit is operating to manufacturers specs
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Newington, CT 06111
Andre
Job Details:
02/24/2025
Ck unit upon arrival and found strike broken. Install strike from truck stock and ran unit and unit is now operating to manufacturers specs ; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near New Britain, CT 06051
Andre
Job Details:
02/24/2025
Ck unit upon arrival and advance unit into cycle and unit would heat but then shut down. Remove vent and found unit clogged with lint due to wire mesh installation to stop rodents from entering unit or birds living inside vent. Clear lint and let customer know of findings and what needs to be done on a regular basis on cleaning vent. After cleaning unit now operate to normal specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW05
Near Plainville, CT 06062
Andre
Job Details:
02/24/2025
Ck unit upon arrival and and found noise coming from water valve customer dos not have water hook up and ice maker is still cycling shut off ice maker using On and Off Switch on the side of ice maker
We serviced a
AMANA REFRIGERATOR
Model SRD25S5L
Near Charlotte, NC 28226
Caleb
Job Details:
02/24/2025
"Replaced thermostat and ice maker, unit checks fine. If call back on ice maker water valve is no longer available.; dspstn on spec-tagged invntry: 1 D7824706Q ICE MAKER"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDZ05
Near Charlotte, NC 28211
Caleb
Job Details:
02/24/2025
"When door opens and closes there is a slight ticking noise, confirmed that the unit was not adjusted. Made adjustments to leveling legs and releasing tension in cabinet. Door now opens fine with no issues."
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Charlotte, NC 28211
Caleb
Job Details:
02/24/2025
"Checked for proper air flow, air flow checks fine. Customer reports that there is a loud thump. Then the unit shuts down, possibly over heat in motor causing unit to shut down, let the unit run and no sound present, may be a centrifugal switch in motor. Advised that unit will need to be uninstalled and accessible. Took pics of closet unit is setting in. Unit shuts off in a normal and timed dry setting. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower) and 1 WP8577274 (Thermistor) and 1 WP3977767 (High limit) and 1 W11742934 (Acu)"
We serviced a
WHIRLPOOL WASHER FRONT LO
Model WFW560CHW4
Near Charlotte, NC 28208
Clinton
Job Details:
02/24/2025
Harness ripped clip out from latch ordered harness. ; ordrng 1 W11449075 (Harness) and 1 W11316252 (Harness)
We serviced a
JENNAIR WALL OVEN SINGLE
Model JJW3830LL00
Near Charlotte, NC 28209
Clinton
Job Details:
02/24/2025
Called te h support un able to uninstall ; O-emld tckt
We serviced a
KITCHENAID WALL OVEN DBL
Model KEMC308KSS01
Near Denver, NC 28037
Ryan S.
Job Details:
02/24/2025
"Customer complained unit keeps blowing high limit thermostat when using self clean he had unit pulled out informed him after checking door alignment, and all areas where blower and fan air were not damaged that the only thing I could possibly do is replace the blower(blower working properly with normal operation) . Customer did not want to repair collected trip fee."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Gastonia, NC 28056
Ryan S.
Job Details:
02/24/2025
"Customer complained unit not drying . Asked him a few questions f he says its never dried since he got it. Ran service diagnostics, no error codes present and heater came on. I forged him the plastic tub models dont get as hot as metal tubs, he will need to use rinse aid(he was not currently avd I showed him how) verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Gastonia, NC 28056
Ryan S.
Job Details:
02/24/2025
Came to install parts ordered by previous tech. Installed new dispenser and drawer. Ran service check on all functions verified proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model Mvw6200kw2
Near Cheshire, CT 06410
Jimmy R.
Job Details:
02/24/2025
"Ran unit due to a rubber burning smell and could not find an issue, went thew entire machine and could not find any issue with belt,motor, controls nothing ran unit with clothes threw a whole cycle and nothing no burning smell at all. Advised customer I could not find an issue with unit what could have Happened is some oil was on motor and caused the smell there no burn on belt nothing advised to run and checked unit. All functions are working normally"
We serviced a
WHIRLPOOL M/M/W OTR
Model WMH31017HB08
Near Charlotte, NC 28205
Caleb
Job Details:
02/24/2025
Replaced bulb. Unit tests fine.
We serviced a
JENNAIR WALL OVEN SINGLE
Model JJW3830LL00
Near Charlotte, NC 28209
Caleb
Job Details:
02/24/2025
"Ferguson has damaged the unit on last install. Bottom corners are bent in and screw stripped and forced in cabinet. Have a previous pic of unit on the floor from my previous repair. Ferguson had to reinstall the unit and thats when damage occurred. Documented with Techline, Techline stated that Ferguson will be responsible for any damage and possibly uninstall and install for further repairs, while speaking to techline I was advised to order a UI.SR#7740819414; ordrng 1 W11598124 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Stafford, CT 06076
Gary V.
Job Details:
02/24/2025
"Inspected and found unit faulting on pressure system, inspected air hose and dome and checked good, unit needs main acu and ordering actuator for back up, will call for return date.; ordrng 1 W11657965 (Main acu) and 1 W11212745 (Actuator)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rock Hill, SC 29730
Brandon
Job Details:
02/24/2025
On arrival I replaced all parts and tested unit. Unit tested properly. No leaks or issues detected.