We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV09
Near Hartford, CT 06106
Chuck M.
Job Details: 05/31/2024
Replaced water valve and tested. Ice maker is filling. Reset unit.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Simsbury, CT 06070
Chuck M.
Job Details: 05/31/2024
Customer complaint is that washer left clothes wet. Ran diagnostics and found error codes F7e5 shifter fault. F8e1 long fill. Ran automatic test cycle and manual test cycle successfully. Explained off balanced loads and weight distribution. Also discussed too much soap.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Hartford, CT 06112
Chuck M.
Job Details: 05/31/2024
Replaced blower wheel and tested. Dryer checked ok. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near West Hartford, CT 06107
Chuck M.
Job Details: 05/31/2024
Customer complaint is that dryer was taking too long to dry. Inspected venting and it checked ok. Voltage is good. Ran diagnostics and found no error codes. Found timed dry reverting back to air dry. Ran diagnostics test cycle and dryer remains on selected temperature setting. Dryer checked ok.
We serviced a
WHIRLPOOL M/W OTR
Model WML35011KS01
Near West Hartford, CT 06107
Chuck M.
Job Details: 05/31/2024
"Customer complaint is that microwave was not powering on. Checked voltage and it is correct. Found 20 amp fuse open. Replaced and tested. Microwave is working. ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Clover, SC 29710
Mitch H.
Job Details: 05/31/2024
Checked and found new compressor locked up. Pulling 11 amps trying to start. New compressor defective. Called tech line spoke to Steve SR# 773922358 to document issue. Ordering new compressor . Checked part availability and scheduled return for 6/5 AM ; ordrng 1 W11574734 (Compressor) and 1 2Xtime (2X time)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Clover, SC 29710
Mitch H.
Job Details: 05/31/2024
Checked and found gear case leaking and grinding. Needs gear case and slider. Quoted customer for repair and saved estimate. Customer approved repair. Checked part availability and scheduled return for 6/4 AM. Collected full amount on cc.; ordrng 1 W11393685 (Gear case) and 1 W10734521 (Slider) and 1 2Xtime (2X time)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Charlotte, NC 28277
Jonathan J.
Job Details: 05/31/2024
Complaint unit is not making ice I found freezer door harness is broken going to ice maker harness is molded into door unit will need new door to fix ice maker issue. ; ordrng 1 LW11038922 (Door ff white)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 05/31/2024
Complaint not making ice use interface does not display digits properly either. I found user interface is failing. I also found heater has failed in ordering defrost heater for icemaker. Icemaker is working properly with no further issues found at this time unit after defrosting tube to icemaker is now filling with water properly. unit needs user interface and defrost heater to fix; ordrng 1 W11387386 (Ui) and 1 W11087201 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 05/31/2024
Complaint not making ice. I found icemaker has E2 error code in history. Ice maker has lost position. I replaced ice maker I verified water pressure going to ice maker and door dispenser is proper no further issues found with machine at this time customer to allow 72 hrs for ice. ; used 1 W11658802 (ICE MAKER) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HV07
Near Blacksburg, SC 29702
Mitch H.
Job Details: 05/31/2024
Tested and found that light will not turn off after customer changed bulb. Microwave needs control board. Board is on order. Will install when part arrives.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Ellington, CT 06029
Amanda R.
Job Details: 05/31/2024
Stand pipe for drain hose overflowed
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Chicopee, MA 01020
Mike K.
Job Details: 05/31/2024
"Unplugged on arrival. Plugged in and n and nothing running as previously diagnosed. Replaced inverter and compressor is running, return line getting hot. Previous tech said there was voltage to inverter but compressor not running. Freezer liner in front of evap is getting cold. Front of unit getting hot and measured internal temps down to 28 and dropping after 15 minutes of running. Compressor did ramp up while monitoring. Cs to monitor.For future reference unit is a r600a unit, but parts list does not include couplers for lokring."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Springfield, MA 01119
Mike K.
Job Details: 05/31/2024
"Unit is under 1yr wp warranty per ser/mod tag manufacture date 202402.Found loose harness by compressor, reconnected and lights all working."
We serviced a
KENMORE WASHER
Model ="11026002012"
Near Holyoke, MA 01040
Mike K.
Job Details: 05/31/2024
"Sometimes powers on, but will not start, wp design unit. Was washing blanket when stopped, water in unit. Found 111vac voltage to drain pump, not humming, not running.Quoted for pump/labor.. accepted. Replaced pump and unit still will not run, control board failure. Denied repair. Collected for service call only"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cornelius, NC 28031
Ryan S.
Job Details: 05/31/2024
"Customer complained drum not spinning found broken belt. Quoted 288.49.,used dryer repair kit. Replaced belt and pully.,verified proper operation. Collected fee via check#. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Mooresville, NC 28117
Ryan S.
Job Details: 05/31/2024
Returned to install temp sensor and control. Installed parts after defrosting evap coils. Verified proper cooling and ran service mode to make sure defrost working. Verified proper cooling. Informed customer to give 24hr for proper cool
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Stanley, NC 28164
Ryan S.
Job Details: 05/31/2024
Customer complained of water error cods. Upon arrival found error code in memory. Found plunger not opening when voltage sent to vavle.Found cold valve not opening. Replaced water valve from pre id ts. Verified proper operation after install via normal cycle. ; dspstn on spec-tagged invntry: 1 W11220230 VALVE
We serviced a
KENMORE REFRIGERATOR BOT
Model ="79572033111"
Near Suffield, CT 06093
Gary V.
Job Details: 05/31/2024
"Inspected and compressor no longer pumping properly, no frost pattern, quoted for repair and he he will call if wants repaired."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Denver, NC 28037
Ryan S.
Job Details: 05/31/2024
Retuned to install gearcase and Washplate. Installed parts. Ran calibration from new parts to control board. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE and 1 W11449841 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEE00
Near Longmeadow, MA 01106
Gary V.
Job Details: 05/31/2024
"Inspected and found air damper stuck open causing freezing temps in ff compartment, replaced with new air damper and cycled, please allow 24-48 hours for temps to regulate.; used 1 W11164593 (DAMPER CNTRL) from stock"
We serviced a
WHIRLPOOL DRYER
Model LG7001XTW0
Near Longmeadow, MA 01106
Gary V.
Job Details: 05/31/2024
"Inspected and found I put door spring on backwards, and door spring hitting and adjusted and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near Somers, CT 06071
Gary V.
Job Details: 05/31/2024
"Inspected and found evaporator fan motor broken, and drain tube clogged with ice, replaced fan motor, cleared out ice, tested fine.; used 1 WP2315539 (EVAP MOTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Charlotte, NC 28212
Ryan S.
Job Details: 05/31/2024
"Was sent to check system for leaks. Found one leaks on left compressor joimt using 200lb nitrogen. . Fixed joint. Pulled Vaccum steady after 20min. Went to charge unit and compressor kicking out. Tried using another start device still kicking out. Needs new compressor. Talked to Jenn, she has already ordered parts. Informed customer office will call to schedule return call. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Fort Mill, SC 29715
Mitch H.
Job Details: 05/31/2024
Tested and ran diagnostics. This time I have an E3 heater error code. Found tube heater bad. Needs ice maker and heater. Quoted customer for repair. Customer approved. Customer will be out of town next week. Scheduled return visit for 6/11 PM. Collected full amount on cc.; ordrng 1 W11658802 (Ice maker) and 1 W11087201 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ0
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 05/31/2024
"F2e1 f0e5 f0e2 f1e1 ; ordrng 1 W10404050 (DOOR LOCK) and 1 W11454741 (GEARCASE) and 1 W10745340 (Control) and 1 W10780048 (Suspension rods) and 1 WP389140 (BLOCK,DRUM) and 1 WP21366 (Spanner nut) and 1 WP3951744 (Agitator) and 1 WPW10006355 (ACTUATOR) and 1 WPW10006384 (BELT) and 1 W10721967 (CAM KIT)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Monroe, NC 28110
Jonathan J.
Job Details: 05/31/2024
"Complaint whenever fan is running on the microwave and I am cooking on the front two burners anything that has a lot of moisture in it. Steam will accumulate on the outer door panel and drip back down into the pots. Not sucking steam outside properly. I found microwave its a 220 CFM rated microwave, that is plunged deep into the cabinetry, allowing the front burners of the cooktop to protrude past the bottom of the microwave, allowing for excessive moisture to accumulate on the outer door panel of the microwave. No issues found with the micro venting system at this time."
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 05/31/2024
"Installed new new door assembly and ran dryer, unit is now closing properly and dryer is heating and working to specs"
We serviced a
MAYTAG COOKTOP
Model MER8800FZ1
Near Charlotte, NC 28216
Robert A.
Job Details: 05/31/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mooresville, NC 28115
Robert A.
Job Details: 05/31/2024
"Cx complaint that the unit is not starting cycles at all. I inspected the unit to confirm the complaint. I found an error code: f9e1. I attempted a regular, service and manual cycles. Nothing responded. I checked the drain pump, nothing was caught in it. I did find the lower harness to the drain pump has separated and needs to be replaced. Im ordering the part for the return visit. ; ordrng 1 W11568984 (Lower harness) and 1 W11396717 (Drain pump)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Waterbury, CT 06706
Jimmy R.
Job Details: 05/31/2024
"Checked over dryer and found unit would power on but not tumble unit would just sit and count down. Checked voltage and 240v coming into terminal block 120v acrossed spun drum by hand and found no resistance, removed panel and found belt broken causing mo operation. Replaced broken belt and lubed all rollers and idler ran unit threw a timed dry and unit is now tumbling and heating properly ; used 1 661570V (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Davidson, NC 28036
Robert A.
Job Details: 05/31/2024
"Cx complaint that the unit is not cooling at all in both areas. I inspected the unit to confirm the complaint. The compressor and fans are running fine. Both areas are at room temp, theres no cooling at all. I ran test 4 and 5 for the compressor. Both tests worked fine. Theres a heavy refrigerant smell in the RC. The unit needs new evaps to resolve the issue. Im ordering the parts for the return visit. I collected the service call fee by CC. The unit is still within the extended SS warranty window.; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (Evap) and 1 W11492867 (Evap)"
We serviced a
WHIRLPOOL OVEN
Model RBD305PRS00
Near Matthews, NC 28104
Jonathan J.
Job Details: 05/31/2024
Complaint upper oven keeps going into self clean part 8303883 and 8304248 are no longer available unit needs ui membrane and main control to fix. Unit is non repairable. Called safety team they say they will call customer to discuss replacement options. ; ordrng 1 8304248 (Membrane switch black) and 1 8303883 (Main control)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Putnam, CT 06260
Amanda R.
Job Details: 05/31/2024
Complaint that unit is making noise and not spinning ran drain and spin and quick cycle couldnt duplicate issue recommended recording noise and having clothes to wash if we need to come back
We serviced a
KITCHENAID REFRIGERATOR BOT
Model KFIS20XVMS10
Near Walpole, MA 02032
Aimee Z.
Job Details: 05/31/2024
Found the front display not working cant get into any diagnostics and screen bluecompressor isnt running and theres no power to compressor.Couldnt find any broken wiresFound ui control nlaFound control problem Parts nla
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL2
Near Matthews, NC 28105
Jonathan J.
Job Details: 05/31/2024
Complaint dishwasher does not seem to dry dishes all the time properly. I found upon arrival clean light on heater still extremely hot to the touch all ceramic and glasses and silverware are extremely dry except for certain bowls and cups that have a rim with water pooling in the well of the dish. Normal operation and plastics that have condensation on them as well normal operation as plastic does not retain heat allowing for condensation to form leaving dish damp. Normal operation no error codes in diagnostics history found at this time either. Customer is not using rinse agent either rinse agent helps with overall drying performance as well. ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
SAMSUNG DRYER
Model DVE50R5200V/A3
Near Medway, MA 02053
Aimee Z.
Job Details: 05/31/2024
Found a build up of lint in the blower and found the pullyAdvised Cust to replace vent and have cleaned Vent wizards 1 8335430719 or ask maintenance at the condos; used 1 DC93-00634A (Pully) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model PTB21BBGRW
Near Southington, CT 06479
Jimmy R.
Job Details: 05/31/2024
"Tested unit and found fridge leaking water in bottom fridge crisper section checked drain in fridge and found over flowing causing water issue. Removed drain and found blocked up, cleared drain tube and ran water threw cabinet drain checked all operations and unit is now draining and cooling to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near York, SC 29745
Mitch H.
Job Details: 05/31/2024
Checked and found ice buildup around damper. Attempted to change temperature settings. Fan and compressor not cycling off. Called tech line spoke to Bruce SR# 7739204390. He said the ice buildup was a sign of air leakage. He recommended resealing liner for both freezer and refrigerator compartments and where tubing for reservoir and ice maker enter cabinet. Ordering sealant and user interface. Advised customer that office will call when parts arrive.; ordrng 1 W11518204 (User interface) and 2 WP482338 (Sealant)s
We serviced a
WHIRLPOOL RANGE
Model KGSS907SSS03
Near South Windsor, CT 06074
Jeremy B.
Job Details: 05/31/2024
"Customers complaint is the surface temp on outside of door, panels, and knobs getting hot. Found heat shield not installed was in the warming drawer. Installed heat shield and preheated to 350 and observed surface temps."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Manchester, CT 06040
Jeremy B.
Job Details: 05/31/2024
Customers complaint
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Manchester, CT 06040
Jeremy B.
Job Details: 05/31/2024
Installed new switch all checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Southington, CT 06489
Jimmy R.
Job Details: 05/31/2024
Ran dryer wile looking at washer and found no issue could not heat any noises that where bad checked venting and all operations are working normally
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model GC900QPPQ6
Near Meriden, CT 06450
Jimmy R.
Job Details: 05/31/2024
"Arrived and customer had an extended warranty spoke to safety and customer needs to call AIG to have a dispatch sent over to us so everything can be covered, customer will call and get it over to us Sr#7739125776; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TP7
Near Bellingham, MA 02019
Aimee Z.
Job Details: 05/31/2024
"Had to steam again, the replaced defrost term, thirm, and evap fan.Advised the put cup water when freezes cant load up."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near Norfolk, MA 02056
Aimee Z.
Job Details: 05/31/2024
Found fridge evap block of ice steam as much as cold Need styrofoam and fan with thirmister.CwaLooking buying new
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Norfolk, MA 02056
Aimee Z.
Job Details: 05/31/2024
"Found the harness to draw broken, and frozen drain in evap area fridgeWill need extra time to re steam ice out and steam out drainExplained drain is frozen by evap but all could be the frozen drain ; ordrng 1 W11170612 (Harness left draw)"
We serviced a
WHIRLPOOL DRYER
Model LER7648AQ1
Near Attleboro, MA 02703
Aimee Z.
Job Details: 05/31/2024
No power to outlet and therm fuse open Landlord not home to check fuses or bus fuse.Cust will call when power is restored.Gave estimate for therm fuse and I explained that need power to test further.She will call to schedule in asap.
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Amherst, MA 01002
Chris B.
Job Details: 05/31/2024
Customer mentioned that the home is vacant I he gave me permission to enter and that the garage door is open. Replaced parts and unit running normal ran diagnostic cycle and all tested properly. Took fotos and videos to send to customer verifying the washer is running properly. Left the garage door unlocked as it was left for me. Called customer but no answer. Te let them know job is done.
We serviced a
GE RANGE
Model JGBP33BEH3BB
Near Wilbraham, MA 01095
Chris B.
Job Details: 05/31/2024
Complaint that the burners are not lighting up properly and had a smell of gas and plastic. Found burner clogged and some smell of burnt food of plastic while cycling the oven. Found rodent droppings and mentioned to the customer that unit cannot be serviced. Mentioned to the customer to have those burners cleared out of the debris. Pilots work and the burners too. Collected trip fee.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Chicopee, MA 01020
Chris B.
Job Details: 05/31/2024
Complaint that the lighting is not bright enough. Found bad led module. Quoted parts and labor. Will order parts for a return visit. Customer asked if Chris can return and to make it the first call because they have to leave at 11am. ; ordrng 1 W11527432 (LED Module)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Springfield, MA 01104
Chris B.
Job Details: 05/31/2024
Replaced part and unit running normal. No leaks detected. ; dspstn on spec-tagged invntry: 1 W11550891 AGITATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Northampton, MA 01060
Mike K.
Job Details: 05/31/2024
"Unit is under 1yr wp warranty per receipt, took photos.Been getting heavy frost in freezer. Small gap in fr gasket sealing upper left, added spacer and corrected.minimal gaps between liner and casing, added silicone to seal off. Rf door seal has large gaps both side along bottom.reformed but door is warped, closer at top then bottom, drain navel to reshape door. Ordering door, told cs it would ship directly and to call us when it arrives; ordrng 1 W11374241 (Rf door gray) and 1 W11250318 (Rf door gasket gray), used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Northampton, MA 01062
Mike K.
Job Details: 05/31/2024
"Loud when tumbling, loud support roller. Quoted for dryer kit/labor approved. Replaced supports, idler and belt and tested fine on timed dry. Verified heating and tumbling, timer advancement; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near South Hadley, MA 01075
Mike K.
Job Details: 05/31/2024
"Error history f9e1, F8e1, F3e1 drain fault, fill fault and out of range pressure. Cleared historyRan test cycle and did not bring error but continued to drain longer then specified. Found pressure hose obstructed cleared when blowing through, ran test cycle again stopped draining as per sheet. Cs to monitor, no additional charge as issue likely was there on ibtoal call but was missed. Any further issue with water level fill, drain pressure sensor value, would quote for pressure sensor."
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT9205AAE
Near Chicopee, MA 01020
Mike K.
Job Details: 05/31/2024
"Unit will not agitate or spin, does drain. Was able to get agitator to move and after that unit did spin and agitate, drive belt is cracked. Quoted for belts/labor, cs denied, will replace them himself. Transmission is nla. Collected for service call"
We serviced a
DRYER DRYER
Model ="110.60022011"
Near Somers, CT 06071
Gary V.
Job Details: 05/31/2024
"No contact on phone, when I arrived customer said she canceled."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Hartford, CT 06112
Ruben C.
Job Details: 05/30/2024
Checked unit found bottom mullion is pulling away from liner at right where hinge is also unit is not level leaning forward called techline to document techline deemed it beyond repair out of warranty. Sr number 7739198556
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 05/30/2024
Removed door lock and unlocked lower door Installed new latches and control heated ovens to 400 degrees and both oven now working and operating to specs
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Prospect, CT 06712
Jimmy R.
Job Details: 05/30/2024
"Tested unit and checked for errors found F0e5 off balance F0e3 over loaded f3e2 pressure system fault checked pressure hose and found connected and clear blew threw hose, ran unit threw a drain and spin and machine would get to 12 min and sit there never counting down for over 10 min, when pausing and restarting unit goes to 24 min and fills like an off balance cycle, tried to recalibrate and reset but same issue. Unit also would not connect to Wi-Fi and the Maytag app it would keep saying appliance already there and cancel it out, tried to scan new cntrl and would not work. Unit is going to need new main control due to faulty pressure switch and new console due to Wi-Fi issue. Parts tentative p/a ; ordrng 1 W11419171 (Cntrl) and 1 W11478526 (Console) and 1 W11568984 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cheshire, CT 06410
Jimmy R.
Job Details: 05/30/2024
"Ran washer and found unit banging and goin out of balance slamming into sides of cabinet, ran a diagnostics and found error F8e1 long fill ran a self test cycle and found when spinning tub would wobble and start banging into sides of cabinet, checked suspension and found tub jumping up and down causing it to bang, replaced faulty suspension and recalibrated unit ran a spin and machine is now spinning and operating to factory specs checked wash cycle and unit is washing normally. ; used 1 W11130362 (SUSPENSION) from stock"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Cheshire, CT 06410
Jimmy R.
Job Details: 05/30/2024
Checked over washer and found unit not completing a wash cycle ran a spin and found unit bearing failing and super loud in the spin causing tub to hang up and not spin fully. Checked rotor and stator finding unit leaking water from bad bearing quoted customer on parts and they will replace machine with new
We serviced a
AMANA DRYER
Model NED5800HW1
Near Cheshire, CT 06410
Jimmy R.
Job Details: 05/30/2024
"Tested dryer and found unit would start and just buzz never rotating drum, tried to turn drum by hand and found stuck. Removed from panel to accesses blower wheel and found clothing stuck in blower jamming up unit, removed clothes and unit is now tumbling and operating to specs"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Stanley, NC 28164
Ryan S.
Job Details: 05/30/2024
Retuned to install dampers. Installed parts. Drum was not bouncy now when checked. Ran spin with 3 towels and unit went into spin cycle properly in drain /spin function. Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Lincolnton, NC 28092
Ryan S.
Job Details: 05/30/2024
Retuned to install evap fan. Installed evap fan. Verified proper operation. ; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Gastonia, NC 28054
Ryan S.
Job Details: 05/30/2024
Customer complained unit rear left burner not working. Flipped breaker. Still not working. Replaced burner and switch from pre id ts. Verified proper operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Glastonbury, CT 06073
Chuck M.
Job Details: 05/30/2024
Replaced rails and showed customer it works.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/30/2024
"Installed harness of right draw, tested complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Millville, MA 01529
Aimee Z.
Job Details: 05/30/2024
"Found error for latch and shifter, replaced and tested complete ; dspstn on spec-tagged invntry: 1 W11220230 VALVE , used 1 W11700916 (Latch), and 1 W10913953 (Acuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Smyrna, SC 29743
Mitch H.
Job Details: 05/30/2024
Tested and found washer had long fill error. Checked and found customer has extremely low water pressure and flow from wall valve. Only getting a trickle from hose with valve fully open. Showed situation to customer and explained that washer will not function correctly without proper water flow and pressure. All washer functions test good.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model wfw5605mw0
Near Enfield, CT 06082
Gary V.
Job Details: 05/30/2024
"Unit in commercial setting. Inspected and found leak coming from drain hose, will order part and return. Unit will be unstacked for return trip.; ordrng 1 W1155`1765 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Windsor Locks, CT 06096
Gary V.
Job Details: 05/30/2024
"Installed new air damper and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Hartford, CT 06106
Ruben C.
Job Details: 05/30/2024
"Checked unit found strike broken replaced strike unit is latching but making screaching noise from gearcase ordering gearcase splutch washplate and bolt; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Clutch) and 1 W10752187 (Screw) and 1 W10752283 (Washplate), used 1 W11457841 (Strike) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Cheshire, CT 06410
Jimmy R.
Job Details: 05/30/2024
"Checked over machine and found unit would not complete a wash cycle unit would get to drain and keep going for hrs until customer shut unit down. Ran a diagnostics and found no errors ran unit thew a wash cycle and noticed wash times where not correct found when on a drain and spin unit would wash when in a clean cycle unit would drain and spin wile on a quick wash unit would be on a heavy wash, tried to recalibrate and same issue. Ran a few calibrations and wile running found unit also grinding checked and found Gearcase shaft dropped causing unit to grind, this is same issue plus some over and over unit should be replaced with new washer for customer in mean time will order new Gearcase,cam,console,cntrl, clutch and wire harness, parts tentative p/a ; ordrng 1 W11519741 (Console) and 1 W11624938 (Cntrl) and 1 W11449840 (Gearcase) and 1 W10721967 (Clutch) and 1 W11590868 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near West Hartford, CT 06117
Ruben C.
Job Details: 05/30/2024
Checked unit found unit is not defrosting on its own ordering control and thermistor and harness; ordrng 1 W11545823 (Harness) and 1 W11203924 (Control) and 1 W10902214 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVQ06
Near West Hartford, CT 06107
Ruben C.
Job Details: 05/30/2024
"Checked unit found not defrosting on its own replaced control heating element is heating defrost thermostat is normal. Tested operation normal; dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL , used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
GE REFRIGERATOR
Model CFE28TSHISS
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/30/2024
Cleared ice under draw steamed drain and replaced drain tube.Cust has mouse nest buy right side of condenser Advised person at house
We serviced a
MAYTAG WASHER
Model MVW7232HWO
Near Plainville, MA 02762
Aimee Z.
Job Details: 05/30/2024
Found no diagnostics and no green light on control Needs latch and strike. Tub was full of water drained outAnd ordering new drain pump and harnessCust will need to get dryer out of roomSo can work; ordrng 1 W11457841 (Stike) and 1 W11394572 (Latch) and 1 W11419171 (Control) and 1 W11396717 (Drain pump) and 1 W11568984 (Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near East Granby, CT 06026
Gary V.
Job Details: 05/30/2024
"Inspected and found F7E2 fault indicating faulty wash motor per service pointer, will order the part and return.; ordrng 1 W11460946 (Wash pump)"
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Suffield, CT 06078
Gary V.
Job Details: 05/30/2024
"Inspected and found thermal fuses open, will order and return.; ordrng 1 WE4M398 (Thermostat) and 1 WE04X26138 (Thermostat)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near West Springfield, MA 01089
Gary V.
Job Details: 05/30/2024
"Inspected and found f4e1 fault for heater relay, unit is stacked in closet and would need to be unstacked by customer or I quoted $169.00 for 2 techs to return to repair washer. Hold on ordering parts for follow up until we hear back from customer.; ordrng 1 W11314664 (Heater) and 1 W11583890 (Main acu) and 1 W11557918 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near West Springfield, MA 01089
Gary V.
Job Details: 05/30/2024
"Inspected and found agitator stripped out, will submit estimate and call.; rqstng P&A on 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near West Springfield, MA 01089
Gary V.
Job Details: 05/30/2024
"Inspected and found bake temps off by 75 degrees, internal problem in main control, will order and call for return date.; ordrng 1 W11620680 (Control board) and 1 W10833885 (Oven sensor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Windham, CT 06226
Jeremy B.
Job Details: 05/30/2024
Washer not spinning out properly. Found drain hose kinked. Reinstalled drain hose and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL1
Near Canterbury, CT 06331
Amanda R.
Job Details: 05/30/2024
Control lock wont turn off when holding it to turn off replaced keypad operation normal
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA1
Near Glastonbury, CT 06033
Chuck M.
Job Details: 05/30/2024
Customer complaint is that dishwasher was alarming and would not run cycle. Found drip tray had water in it and water was getting past gasket. Replaced gasket and tested. No leaks found. ; used 1 W11483553 (GASKET) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Glastonbury, CT 06033
Chuck M.
Job Details: 05/30/2024
Customer complaint is that washer is noisy and is shakes. Ran diagnostics and found error codes F0e2 oversuds. F5e2 lock failure. Customer added a load on Quick Wash Cycle and washer skipped from 7 minutes to 3 minutes. Added more water then drain and filled again at 2 minutes. Washer went from 1 minute to zero without spinning. Ran drain and spin and washer went into high speed spin after correcting off balance load. Washer washer makes noise coming from rotor/stator. Ordered rotor/stator. ; ordrng 1 W11557803 (Screw) and 1 W11314361 (rotor) and 1 W11354541 (Stator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Glastonbury, CT 06033
Chuck M.
Job Details: 05/30/2024
Replaced control and ran service test. At test 6 heater came on. Unit is heating.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Lancaster, SC 29720
Jonathan J.
Job Details: 05/30/2024
I replaced all parts tested operation. Customer said it hadnt been making any ice tested operations of icemaker. Icemaker is filling with ice had a couple of cubes that was keeping bail arm up that I removed unit cycled and dumped eight cubes of ice with no issues no further issues found with evaluation fan either.
We serviced a
MAYTAG WASHER
Model MFW9800TQ0
Near East Hampton, CT 06424
Jeremy B.
Job Details: 05/30/2024
Washer making loud noise during spin found bearings worn and front tub damaged. Basket NLA.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Middletown, CT 06457
Jeremy B.
Job Details: 05/30/2024
"Front two burners not cycling properly. Low stays on high. Changed left front inf switch needs right front. ; ordrng 1 W10857622 (Inf sw), dspstn on spec-tagged invntry: 1 W10857622 SWITCH-INF and 1 W10911303 INFINITE SWITCH"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US 03
Near Middlefield, CT 06481
Jeremy B.
Job Details: 05/30/2024
Installed new suspension all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Middletown, CT 06457
Jeremy B.
Job Details: 05/30/2024
Doors not closing properly million not going into piviot block correctly. Adjusted legs doors level and now closing properly. Checked icemaker and ice bucket full and clucked and harvested.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 05/30/2024
Installed new harness ran calibration then factory cycle all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Manchester, CT 06040
Chuck M.
Job Details: 05/30/2024
Replaced damper and advised customer to allow time for temperature to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near South Windsor, CT 06074
Chuck M.
Job Details: 05/30/2024
Replaced power supply. Unit is running.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Fort Mill, SC 29708
Mitch H.
Job Details: 05/30/2024
"Turned breaker off. Pulled unit partially from wall. Removed and replaced microwave control board. Reassembled, tested, microwave still not operating properly. Checked and found right side door switch bad and not working. Explained situation to customer. Ordering interlock.; ordrng 1 W11033422 (Interlock)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Fort Mill, SC 29708
Mitch H.
Job Details: 05/30/2024
"Turned breaker off. Pulled oven partially from wall. Removed and replaced console . Reinstalled in wall. Turned breaker back on, set date and time, confirmed correct model stored. Tested oven, allowed to preheat to 350. All functions operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS00
Near Fort Mill, SC 29715
Mitch H.
Job Details: 05/30/2024
"Set system to home position. Removed and replaced compressor and related components. Charged with nitrogen, checked for leaks, none found. Allowed unit to sit under pressure for 20 minutes. No loss of pressure. Evacuated nitrogen, pulled vacuum . Weighed in correct charge of 134a refrigerant. Compressor operating cooling and operating properly. Advised customer to allow 24 hours for unit to reach correct temperatures."
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Clover, SC 29710
Mitch H.
Job Details: 05/30/2024
Checked and found magnetron shorted and burnt. Burning hole in cover and damaging blade and motor. Called safety spoke to Cheryl SR# 7739181282 advised her of findings. Not covering any repairs. Quoted customer for repair and saved estimate. He is going to contact Kitchenaid to see f he can get repair covered.