We serviced a
WHIIRLPOOL DRYER
Model LHI5801W0
Near Westfield, MA 01085
Mike K.
Job Details: 01/22/2025
"1980 whirlpool dryer, gas. Motor just hums and will not spin, even when turning tub by hand. Office verified motor no longer available.Collected for service call only."
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Enfield, CT 06082
Gary V.
Job Details: 01/22/2025
"Inspected and found ice cutter heater disconnected from wire harness, reconnected and tightened, cycled and tested fine."
We serviced a
SAMSUNG DRYER
Model DVE52A5500V
Near Longmeadow, MA 01106
Gary V.
Job Details: 01/22/2025
"Inspected and found broken heater, replaced with new heater and cycled, tested fine.; used 1 DC97-14486A (ELEMENT) from stock"
We serviced a
JENN-AIR COOKTOP
Model JGD3536BB00
Near East Longmeadow, MA 01028
Gary V.
Job Details: 01/22/2025
"Inspected and found right rear burner electrode with debris and shorting to frame, cleaned electrodes and cycled, tested fine."
We serviced a
GE RANGE
Model JGBS30DEK2WW
Near West Springfield, MA 01089
Mike K.
Job Details: 01/22/2025
"Inner door glass broken, quoted for glass/ labor. Call tenant on return.4133642042 Adam; ordrng 1 WB56X23809 (Inner door glass)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Agawam, MA 01001
Mike K.
Job Details: 01/22/2025
Replaced control/actuator and in testing unit found hub stripped. Was able to eventually remove Washplate and replaced hub. Ran diagnostic cycle fine and recalibrated.; used 1 W10324651 (HUB) from stock
We serviced a
WHIIRLPOOL WASHER
Model WTW6150PB0
Near Waterbury, CT 06705
Jimmy R.
Job Details: 01/22/2025
"Checked over unit and found machine would not start a cycle due to lid not locking, checked latch and strike finding strike broken off, replaced strike and recalibrated unit. Ran a wash and spin all operations now working to specs ; used 1 W11457841 (STRIKE) from stock"
We serviced a
KENMORE DRYER
Model ="110.61202011"
Near Millis, MA 02054
Aimee Z.
Job Details: 01/22/2025
"Found the rear bearing right side broke , replaced with tuneup kit; used 1 4392065 (Tuneup) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS08
Near Grafton, MA 01536
Glenn
Job Details: 01/22/2025
The inverter board was broken in the box. See photo re-order inverter board. ; saved tckt
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN4WW
Near Worcester, MA 01603
Glenn
Job Details: 01/22/2025
"Found hall,sensor not detecting spin yet the inner basket is spinning but after 5 seconds it times out and tries to spin and again times out. Per service manual order Hall sensor which is part of the drive motor . ; rqstng P&A on 1 WH03X29524 (Motor)"
We serviced a
WHIRLPOOL MICOWAVE
Model WMH32519HZ10
Near Holyoke, MA 01040
Jorden
Job Details: 01/22/2025
"Arrived and assisted customer in changing out the charcoal filter, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Vernon, CT 06066
Gary V.
Job Details: 01/22/2025
"Arrived and found inlet valve cracked due to freezing temps in room unit is installed in, causing damage to multiple components. Damage to improperly installed appliance is not covered by any warranty, or extended service plans."
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Holden, MA 01520
Chris B.
Job Details: 01/22/2025
"Unit has multiple complaints on ongoing issues. First error codes F9E1, F3E1. Complaint that the washer started filling up and the unit was on off position. Unit is stacked and customer will need to get the dryer down for proper diagnosis. Ran diagnostic cycle and took 4 tries to get any response. Tried shutting down the diagnostics test but no luck and had to unplug the unit. Control not responding as it should at the moment. Customer will have the dryer brought down to come back and further diagnose the problem. Will waive trip fee into labor within 7 days."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Worcester, MA 01606
Chris B.
Job Details: 01/22/2025
"Complaint that the washer is not cycling properly and is banging all the time. Found multiple issues. Found bad transmission, cracked tub, cracked lid, and rusted out motor and components. Will send estimate via Email."
We serviced a
WHIRLPOOL WALL OVEN
Model WOEC7030PZ01
Near Shrewsbury, MA 01545
Chris B.
Job Details: 01/22/2025
Complaint that the microwave light is not turning on. Found no voltage to the bulb. Found door switch not engaging. No way to test proper voltage from the harness and will order control and light transformer as backup.; ordrng 1 W11238401 (Light Transformer) and 1 W11325603 (Control Board Microwave) and 1 WPW10490593 (Lamp Housing) and 1 W11033422 (Interlock Harness) and 1 2xFrameJob (2x Frame Job)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Worcester, MA 01607
Glenn
Job Details: 01/22/2025
Only F2E3 error code. called tech line cleared the error and tested all operations all tested ok it filled washed agitated drain and spun. SR 7740793116
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Waterbury, CT 06708
Jimmy R.
Job Details: 01/22/2025
Ran machine and found unit not completing a cycle ran diagnostics and found water ring error causing unit to not spin out. Recalibrated unit and found drain line crimped causing poor draining and water ring. Fixed drain and unit is now spinning and working to specs
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 01/22/2025
"Tested machine and found unit stuck in a drain cycle and would not advance, ran a calibration and reset unit found cold water fill trickling in causing machine to shut done and not complete. Checked water fill and found screen plugged causing slow water, cleaned screen and unit is now filling and operating to specs"
We serviced a
MAYTAG DRYER
Model MEDB955FW1
Near Shrewsbury, MA 01545
Chris B.
Job Details: 01/22/2025
Replaced all parts and everything running normal.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Sharon, SC 29742
Mitch H.
Job Details: 01/22/2025
Tested and found compressor locked up. Pulling 8.9 amps trying to start and tripping off on overload. Ordering compressor and related parts. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11547313 (Compressor) and 1 W11506635 (Access valve) and 1 W11109499 (Dryer) and 1 2Xtime (2X time)
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Concord, NC 28027
Johnny
Job Details: 01/22/2025
"Cx stated there was a leak. I ran two service cycles. No leak occurred. I filled washer up with water completely and activated drain pump. There is no water leaking from neither water line or drain hose, inspection of the laundry indicates there was never any water present on the floor, there is no water damage in laundry area. There is water damage on the first floor but not from washer. Leak is occurring from plumbing within walls therefore a trip fee is to be paid, unit is working as designed"
We serviced a
GE DISHWASHER
Model CDT805P2N3S1
Near Suffield, CT 06078
Mike K.
Job Details: 01/22/2025
Complaint of unit not heating/drying. Turned heater on in diagnostics and not heating. Open tco. 14 ohms to heater. Found 60vac from control to heater in heater test. Verified with Randy that should be 120. Quoted for control/tco/labor. Accepted. Collected payment in full via cc; ordrng 1 WD21X27998 (Control) and 1 WD21X27402 (Tco harness)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBL0
Near Chicopee, MA 01013
Mike K.
Job Details: 01/22/2025
"Control nolaint of unit not cleaning, tested in n normal cycle. Filled and went ash motor running, but so at arms not turning, found them to be clogged.Middle and lower arms are clogged, able too remove some but still clogging and some substances were hard and not breaking with pick, filter in place but warped. Ordered by spray arms and filter; ordrng 1 WPW10448645 (Mid spray arm) and 1 W11101428 (Lower spray arm) and 1 WPW10463906 (Filter screeb) and 1 W10872845 (Filter)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Southington, CT 06489
Jimmy R.
Job Details: 01/22/2025
Tech was assigned as a helper;
We serviced a
WHIRLPOOL RANGE
Model WSES7530RZ0
Near Southington, CT 06489
Jimmy R.
Job Details: 01/22/2025
"Checked over unit and found when powering up oven display would come on then error out F2e2 key pad/display disconnected. Removed console and inspected all wires for a disconnection and could not find any issues, unplugged and reset all console connections traced main connection from console to main cntrl and found connected properly ohmed out harness from console to main cntrl and found good. Tested power to control and console is getting power keypad is not coming on keypad and console faulty will need to order and replace. Advised customer parts are a special order and will take some time to get we will let know when arriving to schedule ; ordrng 1 W11747380 (Control) and 1 W11747361 (Interface user)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model krmf706ebs04
Near Southington, CT 06489
Jimmy R.
Job Details: 01/22/2025
"Tested unit and found interior lights not coming on no lights indicating the doors are open on control, ran diagnostics and ran steps 16 and 17 testing door switches and found switches not activating, tested switches and found all ohming out good. Checked power to all switches and no power checked control board and reset unit checked lights and control finding unit is now lighting up and now working normally unit needed to be reset."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Meriden, CT 06450
Jimmy R.
Job Details: 01/22/2025
"Tested washer and found unit had died at the spin cycle leaving clothes wet and tub full of water, ran diagnostics and found error long drain cycled on drain pump and no power at pump. Found black drain pump wire broken at harness found lid lock clicking over and over. Replaced harness with clip changed out latch with new and recalibrated unit, all operations now working to specs ; used 1 W11643701 (HARNESS LOWER), 1 w11755726 (CLIP), and 1 W11513248 (DOOR LOCK) from stock"
We serviced a
LG REFRIGERATOR
Model LRMXF2806S/00
Near Wrentham, MA 02093
Aimee Z.
Job Details: 01/22/2025
Installed grill assy with icemaker fan and freezer fan. Then installed control brdTurned ice maker on and filled
We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Springfield, MA 01129
Jorden
Job Details: 01/22/2025
"Arrived and found 3C perpetually in the display even when powered off it comes back on and the motor running perpetually. Centrifugal switch is defective and stuck closed which likely caused the element to over heat and burn out. Ordering motor assembly & heater box.; rqstng P&A on 1 DC93-00101U (Blower motor & housing) and 1 DC97-14486A (Heater box), states that autho needed"
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS0
Near Springfield, MA 01118
Jorden
Job Details: 01/22/2025
"Arrived and installed boards, tested fine."
We serviced a
SAMSUNG RANGE
Model NX58R4311SS/AA
Near Springfield, MA 01108
Jorden
Job Details: 01/22/2025
"Arrived and found bake igniter open, and receiving 120v. Replaced and tested fine. ; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Springfield, MA 01105
Jorden
Job Details: 01/22/2025
"Arrived and installed harness, still did not correct issue. Contact tech support and they submitted unit for engineering review. Provided customer the SR #."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Jorden
Job Details: 01/22/2025
Arrived and found unit stacked. Unit would not go into any diagnostic or error mode and when running on any user cycle nothing would happen after door locked. Ordering CCU. ; rqstng P&A on 1 W11616492 (CCU)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Grafton, MA 01536
Glenn
Job Details: 01/21/2025
Duplicate order
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Charlotte, NC 28211
Clinton
Job Details: 01/21/2025
7740782732. Called tech support confirmed multiple issues. Advised to replaced vmax control with both ui controls order all parts confirmed with Randys control are covered ; ordrng 2 W11355248 (Ui control)s and 1 W11591511 (Knob) and 1 W11355232 (Power max)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlotte, NC 28203
Clinton
Job Details: 01/21/2025
Installed new panel now damaged or dent no issues
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Charlotte, NC 28208
Clinton
Job Details: 01/21/2025
Dryer needs to be Rome ed u it drain slowly in addition has multiple errors pre training to the pressure switch unit barely had any water in it and it will drain just slower then usual.also had a heater fault.; ordrng 1 WPW10605427 (Drain) and 1 W10576399 (Heater) and 1 W10903220 (Hose) and 1 WPW10448876 (Pressure) and 1 W11044559 (Pressure)
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Windsor Locks, CT 06096
Gary V.
Job Details: 01/21/2025
"Inspected and found Gearcase leaking oil in base and on motor and other components and bearing seized, quoted and she will call if wants repaired."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Enfield, CT 06082
Gary V.
Job Details: 01/21/2025
"Installed lite , and cycled, tested fine."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CF00
Near Milford, MA 01757
Aimee Z.
Job Details: 01/21/2025
"Found Contrl on middle draw not working cant change settings No volts to draw read loUn plugged at draw plugged back in back in no display .Called maricone looking for harness for center draw .They think in door .Need to look at draw has harness in before schedule Spoke to MH also; rqstng P&A on 1 5304536613 (Draw) and 1 5304529567 (Ui middle draw) and 1 5304537110 (Pcb), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Wolcott, CT 06716
Jimmy R.
Job Details: 01/21/2025
Installed new main cntrl and interface ran a diagnostics checking evap fan motor and found fan now running and cooling to specs. Advised customer give unit 24 hrs so temps get regulate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Milford, MA 01757
Aimee Z.
Job Details: 01/21/2025
Found dispenser not dispensing ice.took bucket out wasnt in the solenoid . Re installed is working Want replaced in case cracks in plastic; rqstng P&A on 1 WP2152713 (Solenoid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Wolcott, CT 06716
Jimmy R.
Job Details: 01/21/2025
"Checked over unit due to machine had stopped cooling and found unit had been running for a day or two now and cooling checked condenser coils and found blocked, helped customer clean and removed filter checked cooling and unit is running and cooling to specs"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Hardwick, MA 01082
Chris B.
Job Details: 01/21/2025
Complaint that the washer is not starting any cycles. Found error codes F2E1 and F9E1. Hold start button didnt respond till it was pressed hard enough. UI harness wire seems ok. Tried running diagnostics cycle and wont run either. Last 5 attempts to enter diagnostic it wouldnt do a thing. ****Please call home number when rescheduling..Home 413-477-6338.***; ordrng 1 W11627413 (Control Board) and 1 W11675701 (UI Control) and 1 W11643701 (Wire Harness) and 1 W11399437 (Drain Pump) and 1 W11670519 (Lid Lock)
We serviced a
GE REFRIGERATOR
Model PYE22KSKMSS
Near Brookfield, MA 01506
Chris B.
Job Details: 01/21/2025
Replaced door and all sealing properly.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Holden, MA 01520
Chris B.
Job Details: 01/21/2025
"Unit has multiple complaints on ongoing issues. First error codes F9E1, F3E1. Complaint that the washer started filling up and the unit was on off position. Unit is stacked and will need a second tech to get the dryer down. Ran diagnostic cycle and took 4 tries to get any response. Tried shutting down the diagnostics test but no luck and had to unplug the unit. Control not responding as it should. Customer will have the dryer brought down to come back and further diagnose the problem. Will waive trip fee into labor within 7 days."
We serviced a
LG REFRIGERATOR
Model LRTLS2403S
Near Worcester, MA 01606
Chris B.
Job Details: 01/21/2025
Complaint that the unit is making noise while running. Found ice buildup. Customer mentioned that another company under the LG warranty did replace the heater and they damaged the liner shown in the pics and not from us. Upon removal that back panel is slightly damaged on the vent and left screw. Will order part for a return visit.; rqstng P&A on 1 AEB75144907 (Fan Assembly)
We serviced a
MAYTAG RANGE
Model MGR5710ADW
Near Watertown, CT 06779
Andre
Job Details: 01/21/2025
Ck unit upon arrival and found orange flames coming from all burner. Per customer she dont really use the stove much. And stove is in good condition for the age. Check and found customer operating a humidifier in the kitchen which can affect the vapor in the which decreases % of oxygen which then result in the orange flames inform customer
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plymouth, CT 06786
Andre
Job Details: 01/21/2025
"Ck unit upon arrival and ran unit and found no error code, ran to advance cycle and found unit would Hum a few times while Sense and then goes straight to Done. Replace capacitor and unit now operating to manufacturers specs ; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Bristol, CT 06010
Andre
Job Details: 01/21/2025
Ck unit upon arrival and ran unit to check for leaks and found no leaks coming from unit while operating also drain unit and found no leaks or drip. Try pulling out unit and found legs is already in the up position and unit has a tight fit where a small area in Tile was cut to slide unit in. And now unit is difficult to remove . Inform customer he or she would need to have unit accessible for repair. Customer will contact Lowes because customer stated Lowes installation team install unit
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH1
Near Bristol, CT 06010
Andre
Job Details: 01/21/2025
Ck unit upon arrival and found no operation found 120VAC at bottom of unit where power comes in. No flash from control also quote customer for control replacement and order parts for replacement ; ordrng 1 W10854215 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bristol, CT 06010
Andre
Job Details: 01/21/2025
Ck unit upon arrival and install all parts calibrated unit and ran quick wash and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Britain, CT 06053
Andre
Job Details: 01/21/2025
Ck unit upon arrival and found low side in a vacuum and high head pressure. With frost build up at capillary tube. Remove and found all the Freon loaded on one side of the system. Install Parts and pressure system to 240PSI and monitor and found no drop in pressure. Vacuum system and charge and monitor evaporator and found unit started to create a frost pattern. Inform customer 24hr for proper cooling
We serviced a
GE REFRIGERATOR
Model GFE28HSKESS
Near Springfield, MA 01108
Jorden
Job Details: 01/21/2025
"Arrived and installed LED, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW05
Near Worcester, MA 01605
Chris B.
Job Details: 01/21/2025
Complaint that the refrigerator is making a buzzing noise. Found line in the compressor side touching each other and the metal plate. Adjusted the all and no more noise.
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXM00
Near Shrewsbury, MA 01545
Chris B.
Job Details: 01/21/2025
Replaced all parts and IM working normal. Mentioned to the customer the first three cycles of ice to toss them out and to keep an eye on them.
We serviced a
SUBZERO REFRIGERATOR
Model BI-48SD/0
Near Walpole, MA 02081
Aimee Z.
Job Details: 01/21/2025
Installed board and new ui coded 022Compressor and fans on and dropping temps Tested water ice also .Advised customer 24 hours
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 01/21/2025
"Clean dishwasher not drying air coating out Unit will need main control, drain pump and door gasket to repair.; ordrng 1 W11483553 (Gasket) and 1 W11497943 (Drain pump) and 1 W11410063 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rock Hill, SC 29730
Brandon
Job Details: 01/21/2025
Complaint unit will not cycle. On arrival I found that unit is stuck in drain. Unit needs control for repair. Please let customer know when we can return. ; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fort Mill, SC 29707
Brandon
Job Details: 01/21/2025
Complaint unit is not drying adequately. Tested unit on arrival and found no issues. Unit is heating properly and has proper voltage. Customer said they would use time dry to get it to run longer dry times. No repairs needed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Indian Land, SC 29707
Brandon
Job Details: 01/21/2025
Complaint unit is making noise in spin. On arrival I put unit in diagnostics and test spin and agitate. No noises come from either action. Took Washplate off and found change under it. Removed change and tested unit 4 more times. No noise came from unit. No repairs needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Mike K.
Job Details: 01/21/2025
Replaced freezer rails and shelves.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Grafton, MA 01536
Glenn
Job Details: 01/21/2025
Duplicate order
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Grafton, MA 01536
Glenn
Job Details: 01/21/2025
Installed lid lock and bezel tested all ok
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ0
Near Shrewsbury, MA 01545
Chris B.
Job Details: 01/21/2025
Replaced panel and dispenser. No need to replace UI on this unit. Ran diagnostic cycle and all working normal.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Foxborough, MA 02035
Aimee Z.
Job Details: 01/21/2025
"Found needs belt and pully, installed pulley from ts. None of the belt fit Need to order belt; ordrng 1 W11162091 (Belt), used 1 W10547290 () from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR
Near Attleboro, MA 02703
Aimee Z.
Job Details: 01/21/2025
Installed new mullion complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Charlotte, NC 28278
Mitch H.
Job Details: 01/21/2025
"Disassembled, removed ice box assembly. Removed and replaced fill tube heater. Reinstalled, ran test 56, no ice maker errors. Ran test 57, ice cycled and harvested correctly. Ran valve test 45, valve activated and filled normally. All operating properly."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298HDRS/XAA-00
Near Monroe, NC 28112
Jonathan J.
Job Details: 01/21/2025
8e auger sensor motor 26e ice maker water valve 33e ice maker fill tube heater error codes unit will need an icemaker and auger motor and a water valve assembly to fix customer declined repair today was going to replace the fridge. Error codes cannot be cleared. Model until components have been repaired or replaced that are causing error codes to display.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Charlotte, NC 28213
Clinton
Job Details: 01/21/2025
Replaced control on unit Custer will watch temps for next few days I believe issues have been resolved
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Pineville, NC 28134
Brandon
Job Details: 01/21/2025
On arrival I replaced motor and blower again only to find that new motor is making same loud noise. Found this time that customer is having an intermittent power issue. The first time I checked power to the unit it was right. After installing the new parts I checked voltage again and there is 240 from neutral to L1 and 120 from L1 to L2. Customer needs an electrician.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near Fort Mill, SC 29708
Mitch H.
Job Details: 01/21/2025
"Pulled microwave from wall. Disconnected power. Disassembled microwave, removed and replaced control, magnetron, inverter, and UI. Reassembled, tested, microwave now operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Fort Mill, SC 29715
Brandon
Job Details: 01/21/2025
On arrival I installed parts that were ordered and tested unit after installation. Unit tested properly in spin and agitate 5 of 5 times. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Fort Mill, SC 29708
Mitch H.
Job Details: 01/21/2025
"Checked and found compressor and all components operating properly. RC compartment at proper temperature, freezer warm. Refrigerator is in an unheated or cooled garage. Explained to customer that this is not a garage ready refrigerator and will not operate properly in an non climate controlled environment."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Gastonia, NC 28052
Ryan S.
Job Details: 01/21/2025
"Found motor error, replaced sump from pre Id. ran service test the quick wash. Verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gastonia, NC 28054
Ryan S.
Job Details: 01/21/2025
"Returned to install ordered parts. Installed new control, ui and strike. Ran unit, unit started washing after sense. Verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Gastonia, NC 28056
Ryan S.
Job Details: 01/21/2025
"Customer complaining unit of balance in your tub, shaking too much. ran unit through service mode error codes unit on high-speed spin unit shook, but only a normal amount. Loaded unit with three wet towels loaded properly. Instructed customer on proper loading procedures ran unit on high-speed spin unit did not shake. Customer unit is working as designed proper loading procedures again for customer to make sure loads are distributed evenly and loaded properly."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Concord, NC 28027
Johnny
Job Details: 01/21/2025
"Cx stated dryer not drying, confirmed complaint. Hi limit thermostat fuse blown. Replaced with new one. Tested unit. Cx verified heat was now present. Cx will need vent cleaned out or the fuse will blow again,. Unit working as designed.; used 1 279816 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Concord, NC 28027
Johnny
Job Details: 01/21/2025
"Cx stated when middle burner is on simmer flame goes out, confirmed complaint, investigated issue. Discovered orifice was covered with grease. Removed grease. Explain to cx what the issue was. Allowed cx to verify properly functioning burner, unit working as designed. Cleanings are not covered under warranty therefore a trip fee must be collected. Cx did not pay."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Concord, NC 28025
Johnny
Job Details: 01/21/2025
"Unit constantly drain, can not go into service mode, needs new control board.; ordrng 1 W11603811 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Concord, NC 28025
Johnny
Job Details: 01/21/2025
"Cx stated unit wouldnt spin. Checked error codes. F7e1 basket speed fault f7e5 shifter fault f7e7 motor speed fault. Investigated errors codes discovered drain pan adapter was pressing shield into cam kit when basket would lower when filled with water, removed drain pan adapter, cleared error codes. Ran calibration cycle, ran service cycle, no error codes. Unit working as designed."
We serviced a
KITCHENAID WALL OVEN
Model KOEC530PSS00
Near Worcester, MA 01609
Glenn
Job Details: 01/21/2025
Found one of the parts needed is at the office rescheduled appointment with customer for Thursday am ; schdld next appmnt for 1/23 THU AM
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN2WW
Near Holden, MA 01520
Glenn
Job Details: 01/21/2025
Installed the drive belt tested all ok washer agitates and spins
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL02
Near Paxton, MA 01612
Glenn
Job Details: 01/21/2025
I installed the outer door but found the inner glass is to long wrong part number. I look up the correct part number through service matters order part ( Randy and I had spoken of this back when the first parts had been ordered and thought we had the correct part ) ; ordrng 1 W11602610 (Inner door glass)
We serviced a
WHIRLPOOL DISHWASHER
Model UDT555SAHP
Near Fort Mill, SC 29715
Brandon
Job Details: 01/21/2025
Complaint unit is leaking via inspector. Tested unit on arrival several cycles and no leaks detected. Also no traces of water unit. Under dishwasher is dusty with no traces of water. No repairs needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Charlotte, NC 28217
Caleb
Job Details: 01/21/2025
"503 Unit currently making ice and cooling fine, no issues to report. Unit checks fine."
We serviced a
MAYTAG FREEZER
Model MRT118FFFZ06
Near Douglas, MA 01516
Glenn
Job Details: 01/21/2025
Found compressor failure customer declined the repair and is buying a new fridge.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Charlotte, NC 28262
Clinton
Job Details: 01/21/2025
Dryer has a slight tick to in the start but goes away after a few minutes of use. I took. The top and front off didnt see any issues tried tighten the back screws. Its pretty quit over all nothing more then normal dryer noises. I think the dryer is fine nothing much of a repair to be done
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC1
Near Charlotte, NC 28269
Clinton
Job Details: 01/21/2025
Dryer blower had lent build cleared blower wheel unit is no longer vibrating after repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Charlotte, NC 28214
Clinton
Job Details: 01/21/2025
Old compressor was burning hot. I installed new compressor with help from tech calab pulled vacuum for 30 minutes. Charged system to 57 grams
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Salisbury, NC 28147
Johnny
Job Details: 01/21/2025
"Cx ststed noises. Disassembled unit and observed irregular wear on pulley wheel. Installed dryer repair kit, replaced all 4 roller wheels, belt, and pulley wheel. Reassembled unit and ran dryer several mines. Cx stated he no longer heard noise after repair, unit working as designed.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB2150AWP
Near Cramerton, NC 28032
Ryan S.
Job Details: 01/21/2025
Customer complaint unit not draining well. Red drain cycle unit draining very slowly. found pump not working as designed. Needs new drain pump found drain pump no longer available called office office. Confirm part no longer available. Inform customer unit is non-repairable due to part not being available.; ordrng 1 99003141 (Drain pump)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Charlotte, NC 28217
Caleb
Job Details: 01/21/2025
510 Door strike broken and stuck in door switch assy. Unit needs new door and interlock.; ordrng 1 W11173813 (Door) and 1 W11551558 (Interlock)
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS04
Near Clover, SC 29710
Mitch H.
Job Details: 01/21/2025
"Checked and found oven light would not turn off and oven will not heat. Microwave operating properly. Entered diagnostics, found F6E4 communication error. Cycled power to unit, no change. Ordering console and control. Checked part availability and scheduled return for 1/27 PM ; ordrng 1 W11297728 (Console) and 1 W11261167 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Clover, SC 29710
Mitch H.
Job Details: 01/21/2025
"Checked and found oven door seal hanging. Appears to have a section missing at bottom. Possibility melted. Took pictures of seal and door. Customer says seal has been replaced 3 times.Called Whirlpool Safety spoke to Robin. She referred me to tech line Called tech line spoke to Rob, Sr# 7740780546, checked burner and flame, no issues found. Door closes properly, no gaps. No dents or bent areas on door or cavity. He recommended replacing hinges, receivers, inner door, and seal. Sent me back to safety dept, spoke to Michael Sr# 7739763027"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Monroe, NC 28110
Jonathan J.
Job Details: 01/21/2025
Replace previously ordered parts tested operation. User interface was fine has no issues. Drive belt was squealing. Replaced drive belt as well.; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Monroe, NC 28110
Jonathan J.
Job Details: 01/21/2025
"Dryer heats just fine on time dry but will not dry. Any clothing on any other cycle except for time dry. Dryer shuts off prematurely. I replaced main control. User interface and pump tested operations dryer is heating is a condensate dryer. Third filter was completely clogged, preventing airflow. Clean filter, cleaned condenser verified continuity to control across moisture bar sensor with finger in between. No further issues found with dryer at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM00
Near Monroe, NC 28110
Jonathan J.
Job Details: 01/21/2025
Complaint cannot swap open closure of door to open opposite way there is a huge gap and door rubs liner hard. Door is mis drilled door cannot be swapped hinge and wheel on left hand side also defective. Ordering door and all associated parts to go with it that will be needed that are missing off of door as of now door will be shipped directly to customer assuming she does not get refrigerator replaced.; ordrng 5 W10830982 (Plug gry)s and 1 W11178521 (Nameplate) and 1 W11028007 (Gasket) and 4 WP489357 (Screw)s and 1 LW10638684 (Ff door ss) and 3 WPW10520307 (Plug)s and 1 W11096015 (Roller cab) and 1 WP2254618 (Hinge) and 1 W11256723 (Roller cab)
We serviced a
JENN-AIR RANGE
Model JDS1750EP0
Near Matthews, NC 28104
Jonathan J.
Job Details: 01/21/2025
Replacement control tested operations. Everything is now working properly with no further issues.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Charlotte, NC 28277
Jonathan J.
Job Details: 01/21/2025
"I replaced compressor found discharge line going to condenser coil was pitted and holy copper tubing going all the way to condenser steel coil I purged line set out with nitrogen the best as I could oil coming out of line set from liner was milky white continue to purge line set until oil was clear advised customer to watch unit for the next four weeks to verify it is cooling unit is in the garage so may struggle to get cold enough as it is a not a garage ready refrigerator customer replaced refrigerator had to due to needing to use refrigerator I replaced rebuilt entire discharge line going to condenser coil; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES , used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T), 1 876765 (TUBING KIT), and 1 WPW10143759 (FILTER DRIER UV) from stock"