We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Charlotte, North Carolina 28270
Jeff L.
Job Details:
11/27/2023
Found ceramic clip broke in microwave all other operations are normal. Will return Dec 1st PMPART#W10909479; ordrng 1 W10909479 (Clip)
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Charlotte, North Carolina 28226
Jeff L.
Job Details:
11/27/2023
SR# 7737881672 (Bruce)Found the ice maker rake guard broke and ice maker not cycling. The ice maker is level and the unit is level. Per tech support replace ice maker and fill tube.Part#W11629269Part#WP2198677Part#WP2300868Part#W112121662xframe2men; ordrng 1 W11629269 (Ice maker) and 1 Wp2198677 (Qtrxtqr John guess) and 1 WP2300868 (5/16x5/16 JG) and 1 W11212166 (Fill tube) and 2 2xframe (2xframe)s and 2 2man (2 man)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/27/2023
Complaint not spin out laundry properly making a very loud grinding noise. I found noise to be caused by stripped out hub spline. I replaced hub assembly. Performed a control board calibration cycle for instructions with hub. No additional issues found with washing machine at this time.; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Ware, Massachusetts 01082
Chris B.
Job Details:
11/27/2023
Complaint that the unit is has a foul smell and found unbalanced error code. Found piece of clothing underneath the agitator. Quoted for minor repairs. Removed part and cleaned out the area and washer running normal. Collected for minor repairs.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ware, Massachusetts 01082
Chris B.
Job Details:
11/27/2023
Complaint that the unit is not starting any cycle. Found bad control board. Tried three times to run diagnostics but it would shut down. Verified capacitor and is good. Verified drainage and its good. Tried hard resetting but didnt work. ; ordrng 1 W11170317 (Control Board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Springfield, Massachusetts 01104
Roger R.
Job Details:
11/27/2023
Checked unit and found all operations normal. Instructed on usage and operation. All checks okay.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Springfield, Massachusetts 01108
Roger R.
Job Details:
11/27/2023
"Found control panel delaminated and coming apart. Will need new control and panel and UI board; ordrng 1 W11460962 (User interface), states that autho needed"
We serviced a
SAMSUNG HOME LAUNDRY - E
Model WA50R5200A
Near Springfield, Massachusetts 01109
Roger R.
Job Details:
11/27/2023
Unit not draining properly due to a failing drain pump. Will need to order and return to install. ; ordrng 1 WasherDrainPumpDC31-00187A (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
11/27/2023
Replaced part and unit running normal. Tested the temperature in the fresh food section and all within range. Mentioned to the customer to keep an eye on the cooling especially the liquids from time to time.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBL3
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
11/27/2023
Complaint that the unit is making loud noises while heating. Found bad waveguide. Quoted parts and labor. ; ordrng 1 W11197783 (Wave Guide)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Southampton, Massachusetts 01073
Chris B.
Job Details:
11/27/2023
Complaint that the unit is not cycling through correctly. Found bad drain pump. Replaced part and unit running normal. Ran diagnostic test and all ran normal. ; used 1 W11399437 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Hartford, Connecticut 06118
Amanda R.
Job Details:
11/27/2023
Customer said did four loads since previous repair and then Same issue starting and then going straight to done shield and belt off reattached belt Legs need to be lowered went over loading amount ; ordrng 1 W11239857 (Belt) and 1 W11409708 (Shield) and 2 W11573574 (Screw)s
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/27/2023
"Complaint, not making a loud, grinding noise, popping noise every now and then. Touchscreen keeps glitching out will not keep cycles. Powers itself on and off randomly and chimes throughout the night lid latch by itself randomly as well I have to unplug machine to get it to latch. I found grinding noise is due to cam issue And squeaking noise to strive touchscreen is indeed glitching. Im ordering touchscreen and main control, as well as drive belt and cam. ; ordrng 1 W11543998 (Control) and 1 W11478523 (Ui) and 1 W11239857 (Belt) and 1 W10721967 (Clutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Windsor, Connecticut 06095
Gary V.
Job Details:
11/27/2023
"Inspected and found freezer door not closing causing frost build up, removed frost and adjusted door, cycled and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Windsor, Connecticut 06095
Gary V.
Job Details:
11/27/2023
Installed new door and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Windsor, Connecticut 06095
Gary V.
Job Details:
11/27/2023
Installed new ice maker and cycled tested fine.; dspstn on spec-tagged invntry: 1 W11284458 ICE MAKER
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
11/27/2023
"Address is 16 brightview dr west Hartford. Inspected and found door hinge broken, replaced and tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/27/2023
Dishwasher will not do anything red light inks on user interface. I found control lock. turned on customer had tried to turn off control lock and could not get it to turn off. Customer turned off breaker and was able to run one cycle after turning breaker back on with no issues. I turned off control lock tested operations multiple times no error codes and fault. Diagnostics history. No additional issues found at this time with dishwasher.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near York, South Carolina 29745
Mitch H.
Job Details:
11/27/2023
"Checked and found frost buildup at top left front of freezer and on door. Inspected gasket, making proper contact around full perimeter. Entered diagnostics, unit doesnt have setting for horizontal mullion heater. No service pointers for this issue. All other tests check good. Ordering freezer door. Advised customer that door will ship directly to them and they will need to inspect for damage and call to schedule return.; ordrng 1 W11681455 (Freezer door)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cornelius, North Carolina 28031
Vincent O.
Job Details:
11/27/2023
Found long fill error causing unit to not complete. Found water bubble stuck in pressure tube causing long fill. Cleared pressure tube. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cornelius, North Carolina 28031
Vincent O.
Job Details:
11/27/2023
Found gears stripping during braking and during spin. Order and replace gearcase and motor. ; ordrng 1 W11454741 (Gearcase) and 1 W10890624 (Motor)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near East Hartford, Connecticut 06108
Amanda R.
Job Details:
11/27/2023
Drain pump getting power but not draining drain hose is very long needs to be supported up and try to shorten length ; used 1 W10876600 (DRAIN PUMP) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Davidson, North Carolina 28036
Vincent O.
Job Details:
11/27/2023
"Found door not closing properly to activate switches. Must hold door shut for unit to work. No inside light. Electrical buzzing from switches when door is not held shut. Turned of power to unit and advised customer to not use. Customer will contact whirlpool for replacement. ; ordrng 1 W11578578 (Switch kit) and 2 W11598178 (Hinge)s and 1 W10886919 (Bulb) and 1 W11238401 (Transformer) and 1 WPW10128850 (Arm assy) and 1 Rivetgun (Rivet gun), rqstng P&A on 1 2XEXTRA (2XEXTRA)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Huntersville, North Carolina 28078
Vincent O.
Job Details:
11/27/2023
Found flood switch tripped and water in leak tray. Removed water. Tested and verified proper operation. No leaks. Water from installation. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
11/27/2023
Complaint unit very slow at making ice not making ice properly. I found low water pressure as the cause of no ice and odd shaped ice. I found unit still has factory filter installed in it clogged water filter filters three months old. Lots of variables can be attributed to life expectancy of water filters. no valve issues. No icemaker issues. No cooling issues found everything is working fine.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/04
Near Ludlow, Massachusetts 01056
Roger R.
Job Details:
11/27/2023
Unit needs a new compressor and sealed system leak. Customer to purchase new unit.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ludlow, Massachusetts 01056
Roger R.
Job Details:
11/27/2023
Found unit had foreign object in front drum seal. Removed object and unit working properly
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS20
Near Wethersfield, Connecticut 06109
Chuck M.
Job Details:
11/27/2023
Customer complaint is that oven has condensation. Inspected and found aluminum foil covering the entire bottom of oven. Customer was baking a turkey when water started dripping. Found heat detector broken. Advised customer to use foil slightly larger than cookware. Ordered deflector P&A. ; rqstng P&A on 1 W11369884 (Heat deflector)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Torrington, Connecticut 06790
Mike K.
Job Details:
11/27/2023
"Unit displaying f9e0 off balance pause, error on arrival. Unit was not level, added board under right side legs and leveled to center basket raised drain hose height in standing drain pipe. Ran through diagnostic cycle fine, draining fine. Ran normal cycle through fill and into wash, cancelled and drained fine.Ran drain and spin cycle and went into full speed spin fine..Explained to customer how the unit wasnt level, tested b was resting and n right side panel on arrival, and the error was for unbalanced loads, in which the unit would stop and not finish spinning out. Explained how to rebalance and resume load and how to avoid unbalanced loads."
We serviced a
AMANA REFRIGERATOR
Model ARB9058CB
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
11/27/2023
Complaint that the ice maker is not turning off. Ice maker arm is broken. Quoted parts and labor. Will order parts for a return visit. ; ordrng 1 WP628356 (Fill Cup)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EWH3
Near Plainville, Connecticut 06062
Ruben C.
Job Details:
11/27/2023
Replaced motor sump assy tested operation normal no leaks detected washing normal draining normal diagnostics check normal
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS00
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
11/27/2023
Replaced maintop tested operation normal tested burners heating normally
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Avon, Connecticut 06001
Mike K.
Job Details:
11/27/2023
"Unit turns on, but not tumbling/heating. Found open thermal fuse. Heating element tests fine at 10 ohms and no shorts. Replaced thermal fuse and unit tumbling and heating. Advised to keep vent cleared on regular basis.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near East Hartford, Connecticut 06108
Amanda R.
Job Details:
11/27/2023
Stuck with drain pump running showed customer how to hold cancel until noise stops calibrated unit ran automatic test operation normal
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
11/27/2023
Complaint that randomly not spinning out clothes went over loading alike items and under loading or overloading went over adjusting spin speed customer unhappy with control cover being broken out of box wants it reordered ; ordrng 1 W11550649 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Granby, Connecticut 06090
Mike K.
Job Details:
11/27/2023
"Cs says has been getting drain error, though unit drains. Tested in normal cycle on arrival, filled but wash motor not running. Cancel and drain pump operated fine.F7e1, f9e1,fae2 motor failure, drain failure, vent failure.Drain operated fine in diagnostics, wash motor failed.; ordrng 1 W11416363 (Sump assy)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
11/27/2023
"Customer complained unit making noise. Ran service mode no error codes stored. Ran unit several times with no noise out of ordinary, no service pointers on this model. Took off motor and checked slider, no issue.checked inner tub. O noise or issue. Informed customer unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Charlotte, North Carolina 28216
Ryan S.
Job Details:
11/27/2023
"Returned to install new compressor, installed compressor and pulled vaccum. Filled with 53g r600. Proper frost pattern. Verified proper operation, Informed customer to give 24-48hrs for proper cool to form. ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER 8.5/6 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11506621 COUPLER 6 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
11/27/2023
"Customer complained Ui was loose. Found screws on bottom of Ui were not tightening properly, replaced screws and Ui now firm. Showed customer verified proper operation"
We serviced a
GE RANGE
Model JGS750SEF4SS
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
11/27/2023
Right front burner not lighting. Igniter is sparking fine. Oriface not clogged and gas flow is good. Found weep hole on burner head clogged. Cleared and igniting properly. Cs also wanted bulb changed. Replaced bulb and operating properly.; used 1 8009 (BULB 40W) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/27/2023
"F2e1 only error in history. Ran service diagnostics test. Some grinding/scraping out n spin /agitation. Found oil spray from gear case assembly. Unit will need need gear case assy; rqstng P&A on 1 W11393685 (Gear case assy) and 1 W10752187 (Wash plate screw) and 1 W10902814 (Washplate) and 1 W10734521 (Clutch), ordrng 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/22/2023
"Inspected and found Gearcase main bearing grinding and worn out, tub hub stripped and wash plate seized, quoted for rebuild and they will call if wants rebuilt."
We serviced a
ADMIRAL WALL OVEN
Model WOS51EC7AW01
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/22/2023
"Installed new latch assy and cycled to temp, tested fine."
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ0
Near Willington, Connecticut 06279
Gary V.
Job Details:
11/22/2023
"Installed new glass top and cycled, tested fine. Customer prepaid for glass top."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Denver, North Carolina 28164
Robert A.
Job Details:
11/22/2023
I installed the ordered part and tested the unit for the c; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
11/22/2023
"Installed new ui panel, tested fine. Part already paid for. No balance. Model tag was removed."
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Charlotte, North Carolina 28208
Robert A.
Job Details:
11/22/2023
"Cx complaint that the units oven squeaks when running a bake cycle. I inspected the unit to confirm the complaint. I preheated the unit to 350 degrees, it reached the set temp with no issues and cycled on and off. The noise appears when the unit cools down, the alleged noise is normal. I explained this to the cx, all other functions work fine. The unit is working as designed"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Charlotte, North Carolina 28217
Robert A.
Job Details:
11/22/2023
"Cx complaint hat the unit is not starting cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I started a quick and normal cycle, the unit seems to start but within seconds goes to done. I found the hot and cold lines were reversed, I corrected the lines, and cycled the power. I tested the unit again in a normal cycle. The unit is working as designed."
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Northampton, Massachusetts 01062
Chris B.
Job Details:
11/22/2023
Complaint that the unit is making noises while washing and spinning. Found stripped out wash plate and gear case leaking oil and has grinding noises. Quoted customer but customer said they can get a new one for less money. Collected trip fee.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
11/22/2023
No fill long fill Unit on well water cold inlet screen clogged with sediment cleaned explained will need to clean every six months or get house filter for well ; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Columbia, Connecticut 06237
Amanda R.
Job Details:
11/22/2023
Hearing fan in ice box turn on explained noise is normal can shut off upper ice maker to hear fan less
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Hebron, Connecticut 06248
Amanda R.
Job Details:
11/22/2023
Replaced compressor vacuumed system recharged with 53g of r600a set temps at recommended unit was in unheated garage explained needs to be in a heat area for winter otherwise it wont cool properly ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Mooresville, North Carolina 28117
Vincent O.
Job Details:
11/22/2023
"TECH CALLED AHEAD CUST WASNT HOME, CALLED OFFICE AND THEY WERE INFORMED CUST NOT HOME, TECH OVERBOOKED AND COULDNT GO BACK TODAY (by CF)"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE05
Near Mooresville, North Carolina 28117
Vincent O.
Job Details:
11/22/2023
Found unit missing entire bottom panel. Ordering grill. Left part with customer. ; ordrng 1 WPW10189196 (Grille)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Huntersville, North Carolina 28078
Vincent O.
Job Details:
11/22/2023
Found new compressor damaged. Kinked line and cap only partially in on one side. Reordering compressor. ; ordrng 1 W11592010 (Compressor)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Huntersville, North Carolina 28078
Vincent O.
Job Details:
11/22/2023
Installed new motor and blower. Tested and verified proper operation. All functions check ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hampden, Massachusetts 01036
Roger R.
Job Details:
11/22/2023
Installed new UI module and console due to delamination and error code
We serviced a
ROPER WASHER
Model RTW4440VQ1
Near Ludlow, Massachusetts 01056
Roger R.
Job Details:
11/22/2023
"Installed new water inlet valve and tested, all okay ; dspstn on spec-tagged invntry: 1 WPW10144820 VALVE"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Chicopee, Massachusetts 01020
Roger R.
Job Details:
11/22/2023
Found main wash motor getting power but not washing. Will need new sump/ motor assembly. Replaced and unit working properly again.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM4
Near Chicopee, Massachusetts 01013
Roger R.
Job Details:
11/22/2023
Found ice maker had failed. Not filling or harvesting unit. Quoted for new and installed. All okay. ALLOW 24 HOURS FOR ICE PRODUCTION TO RESUME. ; used 1 W10882923 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1 G
Near New Britain, Connecticut 06053
Chuck M.
Job Details:
11/22/2023
Installed control and harness. Tested and GFCI is still tripping when washer attempts agitate or spin. Electrical issue.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Springfield, Massachusetts 01108
Roger R.
Job Details:
11/22/2023
"Found unit had a worn belt that was slipping. Replaced and checked, all okay. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
11/22/2023
Checked unit and found no error codes and all working normal. Suspect off balance load was causing shaking.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Springfield, Massachusetts 01118
Roger R.
Job Details:
11/22/2023
Checked unit And found unit has a bad pump motor. Quoted $229.99 for motor and 239 labor rate. Installed new pump and unit working properly. ; used 1 W11665769 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near New Britain, Connecticut 06052
Chuck M.
Job Details:
11/22/2023
Customer complaint is that dishwasher was not washing and dispenser was not opening. Ran diagnostics and found error codes. F10e1 dispenser electrical problem. F7e1 no heat. During automatic cycle wash motor was noisy and not washing. Replaced wash motor and dishwasher checked ok. ; dspstn on spec-tagged invntry: 1 WPW10482480 MOTOR/PUMP
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Britain, Connecticut 06053
Chuck M.
Job Details:
11/22/2023
Arrived to diagnose washer. Washer is in the middle of the room in basement with no access to hook up. Customer does not have POP. No diagnostics performed.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Windham, Connecticut 06256
Amanda R.
Job Details:
11/22/2023
Attached new handle
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Fort Mill, South Carolina 29715
Jeff L.
Job Details:
11/22/2023
"The customer has received 2 drums both are factory defects. (Please see pics) the welds are not good, metal is coming up in places and completely smooth in other places. Customer does not want the drum due to it possibly tearing up clothes. Need to order another drum. Advised customer to call us when part comes in.W10541657; ordrng 1 W10541657 (Drum)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Pineville, North Carolina 28134
Jeff L.
Job Details:
11/22/2023
Replaced sump assembly ordered by previous tech all components are working with no leaks. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS2
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
11/22/2023
Checked unit found lightbulb open replaced lightbulb tested operation normal
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
11/22/2023
Customer did not need service he advised me at the door
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZ00
Near East Longmeadow, Massachusetts 01028
Roger R.
Job Details:
11/22/2023
"Unit not heating properly and cannot connect to Wi-Fi. Recommend replacing wiring harness control and interface. Sr 7737857702Connected team number 1 866-333-4591Will lol need new main, ui and wiring harness as unit will not heat over 200F ; ordrng 1 W11594228 (Console) and 1 W11594418 (Control) and 1 W11594182 (Harness)"
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX10
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/22/2023
8252 test 120 ice maker will not move out of stoped position ice maker arm is not stuck test 97 valve is working fine but will not dispense to ice maker fill tube also frozen over call 8032096145 text before call 190 call button. Icemakers on back order office to call customer when parts come in to set up reschedule dates. Ordering controls for defrost issues.; ordrng 1 W11646196 (Ice maker) and 1 W11515313 (Fill tube) and 1 W11646148 (Control) and 1 W11233638 (Control)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Webster, Massachusetts 01570
Angel R.
Job Details:
11/22/2023
"Found lid cracked on left hand at the hinge, ordering new lid and hinges.; rqstng P&A on 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Sutton, Massachusetts 01590
Angel R.
Job Details:
11/22/2023
"Installed parts, tested ok.; used 1 W10528947 ( HUB) from stock"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Auburn, Massachusetts 01501
Angel R.
Job Details:
11/22/2023
"Ran diagnostics found F4E4 line 2 voltage error, F4E1 heater relay connector problem, F3E6 moisture sensor open, F1E1 CCU problem. Found proper voltage at outlet as well as terminal block, checked connections at the CCU and thermal fuse all looked ok. Customer said they have had some power surges lately. Will order new CCU as well as harness as precaution.; rqstng P&A on 1 W10637538 (harns-wire) and 1 W11537223 (CCU)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF0
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
11/22/2023
"Found the UI doesnt work . Theres no build up of ice on back or fill tube.Couldnt get ice maker to advance and there no water in ice tray; ordrng 1 5304530931 (UI) and 1 5304530878 (Quad valve) and 1 243297608 (Ice maker), states that autho needed"
We serviced a
FRIGIDAIRE OVEN
Model EI30EW45JS3
Near Wrentham, Massachusetts 02093
Aimee Z.
Job Details:
11/22/2023
Went to house oven was hot died when using. Explained to cust that needs to be pulled out and is hot.Cant pull it out if hot Called office got them appt for Monday morning .Left and while on phone with office in drive way speaking with Barbra. Husband comes out all huffy explain say thing to him oven is hot and cant pull double oven out while hot.husband starts with attitude and profanities yelling at at me.Screaming to get off his property and cancell appt. Says he told office oven died when cooking.Never going back to house ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Northbridge, Massachusetts 01588
Aimee Z.
Job Details:
11/22/2023
F3e3. Temp problem Tested the water hot and cold working fineF0e5. OverloadRan test cycle and ran each component Working as intended.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Stallings, North Carolina 28104
Jonathan J.
Job Details:
11/22/2023
Complaint F8E4 error code found dishwasher. Drain pump will not turn off. Dishwasher keeps beeping will not start a cycle. I found water in float assembly sudsy water. I found sudden condition inside of dishwasher as well. Also found loose screws all around dishwasher. No additional issues found with dishwasher at this time Found third rack appears to have been leaking at some point in time tighten screws no additional issues found
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
11/22/2023
"Complaint washer will not do anything. Will not operate. Unit will count down in an end. The cycle clothes will be soaking wet and saturated. It will not spin out will not move. Only makes clunking noises I found rotor boat, completely missing, replaced rotor, bolt inspected rotor and clutch no additional issues. Found everything working fine.; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
11/22/2023
Found heater open causing no heat condition. Replaced heater. Tested and verified proper operation. All functions check ok. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Mooresville, North Carolina 28115
Vincent O.
Job Details:
11/22/2023
Installed new sump assy and control. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11025157 MOTOR/SUMP
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Troutman, North Carolina 28166
Vincent O.
Job Details:
11/22/2023
Found end of bulb stuck in socket. Removed bulb from socket. Bulb bad. Customer will replace bulb themselves. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near West Hartford, Connecticut 06107
Gary V.
Job Details:
11/22/2023
"Installed new 3way valve and tested for leaks, found none, recharged with 5.5 r134, unit started cooling, please allow 24-48 hours for temps to regulate."
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
11/22/2023
"Inspected and found open thermal fuse, replaced and cycled, tested fine.; used 1 3392519 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
11/22/2023
"Inspected and found multiple faults, communication, lid lock fault, long drain, rpm, water ring, off balance. Replaced lid lock, and actuator and capacitor, attempted diagnostics and main control not sending voltage to motor. Will order part and call when we can return as office was closed and couldnt give return date.; ordrng 1 W11621180 (Main acu), used 1 W11394572 (DOOR LOCK), 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOC54EC0HS04
Near Stallings, North Carolina 28104
Jonathan J.
Job Details:
11/22/2023
I replaced use your interface tested operations no additional issues found everything is now working fine.
We serviced a
AMANA DRYER
Model NED4700YQ0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/22/2023
Replaced timer and heating fine in timed dry
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
11/22/2023
"I maker, I replaced inlet valve assembly Control, and expansion board. I tested operations no leaking occurring at this time from anywhere customer to continue to monitor."
We serviced a
WHIRLPOOL VENTHOODS
Model UXT5536AAS3
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
11/22/2023
Part number received from Whirlpool is an evaporator harness for a refrigerator not a control. Part number is attached to harness is correct wrong part. Office to call customer when part comes in after inspection has occurred to make sure correct part is in box or bag ; ordrng 1 w10851619 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Worcester, Massachusetts 01604
Angel R.
Job Details:
11/22/2023
"Installed new suspension rods, tested ok."
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model LFFH20F3QWG
Near Worcester, Massachusetts 01604
Angel R.
Job Details:
11/22/2023
"Installed parts, compressor came on. Advised customer to keep an eye on it for the next couple days."
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Douglas, Massachusetts 01516
Angel R.
Job Details:
11/22/2023
Installed dryer repair kit tested ok.; used 1 4392067 ( DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS01ILBL1
Near Hampton, Connecticut 06247
Amanda R.
Job Details:
11/22/2023
The panel sent didnt have window cut out for display need to reorder panel installed so they can use took pictures ; ordrng 1 WP8531245 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Brooklyn, Connecticut 06234
Amanda R.
Job Details:
11/22/2023
Shield fell off screws missing ; ordrng 1 W11409708 (Shield) and 2 W11573574 (Screw)s and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
11/22/2023
Installed new vent fan motor checked fan and unit is now blowing and circulating air properly. Checked all other operations and unit is working to factory specs
We serviced a
WEBER FREEZER
Model WZF56R16DW04
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
11/22/2023
"Checked over freezer and found unit had started working just the high temp light was on, checked cooling and found evap frosting all the way to the bottom, noticed sides of cabinet on unit hot. Checked compressor and found running hot to the touch, wile in basement noticed the temps down there are super hot from furnace running had to be over 80 degrees advised them the down stairs it to hot for the freezer to run right its over heating the compressor and shutting down there is no cool air flowing in basement. Added a fan they had to help circulate the air advised they will need some circulation down there to help with freezer the unit is working properly just over heating once air is moving better it will stop it from shutting down"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Berlin, Connecticut 06037
Jimmy R.
Job Details:
11/22/2023
"Checked over unit and found ice maker had stopped producing ice then would start again then stop, checked ice make and cycled unit found ice maker would cycle two times then fill with water ice maker is faulty. Replaced ice maker and cycled unit found unit now filling proper and all operations now working to specs"
We serviced a
WHIRLPOOL DRYER
Model CEM2760TQ2
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/22/2023
"Replaced belt and pulley and unit operating fine, heating and tumbling verified."