We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Monroe, NC 28110
Jonathan J.
Job Details:
07/19/2023
Vent sent is defective installed reordering with screws Office to call customer when parts come in. ; ordrng 1 W11025120 (Vent) and 2 WPW10031790 (Screw)s and 1 WP355214 (Screw)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Indian Trail, NC 28079
Jeff L.
Job Details:
07/19/2023
"Upon arrival I found the lid smashed in I popped the lid back out 2 and closed lid and started washer. At this time, the unit is running and all operations are normal. Per office Im calling tech support to document service call. Since i popped the lid back out Ive ran unit thru several different cycles and it continues to lock and operate normally. Spoke with (joe) and he agreed with me had to be lid not closing enough so it could latch.. SR#7736894101(Call complete)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Indian Trail, NC 28079
Jeff L.
Job Details:
07/19/2023
Found dishwasher leaking from left front side of dishwasher cant exactly where the seal failure is so Im ordering bottom door seal and door frame seal and the lower spray arm may have crack at end not real sure ordering it as well.; ordrng 1 W11664713 (Bottom door seal) and 1 W11483553 (Door gasket) and 1 W11550888 (Lower spray arm)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Matthews, NC 28104
Jeff L.
Job Details:
07/19/2023
Replaced icemaker mall components are operating normally. Unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near Worcester, MA 01609
Chris B.
Job Details:
07/19/2023
Use of the security key ran a diagnostic test and unit running normal. Error code is not present anymore. Unit working normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Millbury, MA 01527
Chris B.
Job Details:
07/19/2023
Complaint that the fresh food section is not cooling properly. Found ice buildup in the drainage for the fresh food section and heating element not work do to no voltage readings when doing a FF. Will order control board heating element as backup and drain tube. Will need a 2x Frame Job doors must be taken off to disassemble all shelves.; ordrng 1 W11252097 (Drain Extension) and 1 W11533212 (Control Board) and 1 W11291124 (Heating Element) and 1 2xFrameJob (2x Frame Job)
We serviced a
LG WASHER
Model WT7150CW
Near Auburn, MA 01501
Chris B.
Job Details:
07/19/2023
Replaced valve and no more water leaking. Unit working normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Davidson, NC 28036
Vincent O.
Job Details:
07/19/2023
Installed adjuster kit. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Charlotte, NC 28270
Jeff L.
Job Details:
07/19/2023
Replaced rails in freezer section. All components operating normally. Unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Unionville, NC 28110
Jonathan J.
Job Details:
07/19/2023
Replaced previously ordered parts tested operations heater is working. No additional issues found refrigerator is cooling fine.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/19/2023
Complaint light will not turn off I found control is defective causing light to stay on. Digital switch defective. Ordering control. ; ordrng 1 W11342846 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/19/2023
"I replaced all previously ordered parts tested operations left. Original Ertz with customer doors are now level mulion is hitting streak like it is supposed to. No additional issues found with door. Closing had to add spacer on left side hinge due to cabinetry being bent warped due to hinge, being bent, to raise new hinge out back to level position as well. no additional issues found everything working fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
07/19/2023
I defrosted fresh food section replaced all parts previously ordered tested operations unit is cooling properly. Both zones no additional issues found at this time.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Somers, CT 06071
Gary V.
Job Details:
07/19/2023
"Inspected and found lid no latching properly and lid assy cracked, replaced lid lock and will submit estimate for lid assy and call.; rqstng P&A on 1 W11256781 (Lid assy), used 1 W10861642 (DOOR LOCK) from stock, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SSJOSS
Near Somers, CT 06071
Gary V.
Job Details:
07/19/2023
Inspected and found no operation. Measured 120v at main acu but non functional at all. Quoted for main acu replacement and she will call.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Davidson, NC 28036
Vincent O.
Job Details:
07/19/2023
Dishwasher had slow drain. Pulled out dishwasher and seen a kinked drain hose. Drain hose is too badly kinked to repair and will need to be replaced. ; ordrng 1 WPW10545278 (Drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lexington, NC 27295
Vincent O.
Job Details:
07/19/2023
Auger motor and yoke is stripped out and will not dispense ice. Will need to be replaced.; ordrng 1 WP63052 (Auger motor yoke) and 1 W11671282 (Auger motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Lexington, NC 27292
Vincent O.
Job Details:
07/19/2023
Installed new door gasket.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lexington, NC 27292
Vincent O.
Job Details:
07/19/2023
Observed water coming from rusted water line. The dishwasher itself is not leaking. Customer will have to replace water line
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Leicester, MA 01611
Chris B.
Job Details:
07/19/2023
"Complaint that the unit is making very little water. Found water tank frozen. Found fresh food section getting way too cold closer to the bottom at the damper area and a few other things getting too cold. Will order damper and sealant for a return visit.; ordrng 1 212643 (Perma Gum) and 1 WP482338 (Sealant) and 1 W11087463 (Damper), dspstn on spec-tagged invntry: 1 WPW10238100 VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Charlton, MA 01507
Chris B.
Job Details:
07/19/2023
Replaced all parts and unit running normal. Mentioned to the customer to keep an eye on the cooling in the fresh food section for the next few days.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Charlton, MA 01507
Chris B.
Job Details:
07/19/2023
Replaced part and unit running normal. Mentioned to the customer to verify the water pressure that is low on the water line before the fridge.
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Cornelius, NC 28031
Mark C.
Job Details:
07/19/2023
"Unit makes a loud squeal at the beginning of the cycle due to the belt slipping due to a faulty idler pulley. Unit also has a drone coming from a faulty motor.; ordrng 1 279827 (Motor), used 1 4392065 (Repair kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW02
Near Mooresville, NC 28115
Mark C.
Job Details:
07/19/2023
Installed new inlet and filter housing unit is fully operational.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Mooresville, NC 28117
Mark C.
Job Details:
07/19/2023
Unit has ice forming on the fresh food evaporator causing a blockage in the fan creating a no cool scenario. This is caused by deterioration of the evap cover gasket. Placed unit into forced defrost units heater activates when selected. Quoted 452.62 ; ordrng 1 W11395641 (Cover assembly)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Troutman, NC 28166
Mark C.
Job Details:
07/19/2023
Unit just hums on start up indicating a faulty capacitor. Replaced capacitor unit is fully operational.; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Charlotte, NC 28208
Robert A.
Job Details:
07/19/2023
Cx complaint that the unit is making clicking and creaking noises while it runs. I inspected the unit to confirm the complaint. I found the unit is cooling fine. The cx had a video of the noise. I ran a few tests attempting to replicate the noise with a specific load. I ran test 4 and the noise appeared. I showed her the use and care guide about normal noises of operation. Th unit is cooling as designed.
We serviced a
LG REFRIGERATOR
Model LRFDC2406S/01
Near Bloomfield, CT 06002
Chuck M.
Job Details:
07/19/2023
Installed freezer evaporator cover. Unit was in defrost. Advised customer to allow time for unit to stabilize and reach proper temperature.
We serviced a
FRIGIDAIRE WASHER
Model FFLE4033QW0
Near South Windsor, CT 06074
Chuck M.
Job Details:
07/19/2023
Installed fill hose and tested. No leaks found. Washer checked ok.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Vernon, CT 06066
Chuck M.
Job Details:
07/19/2023
Customer complaint is that oven was too hot and home air filter was responding red instead of blue. Inspected and found oven door was not on properly. Corrected door and tested. Oven checked ok. Customer approved.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS1
Near Vernon, CT 06066
Chuck M.
Job Details:
07/19/2023
Customer complaint is that door was not closing properly. Inspected and found dishwasher was not leveled. Leveled dishwasher and showed customer it works. Customer complaint is that pivot tine and positioner on upper rack does not secure dishes. Found positioned warped causing fold down tine to pull out of position. Ordered tine and positioner. ; ordrng 1 W11627535 (Pivot Tine) and 1 W11179755 (Positioner)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB1
Near East Hartford, CT 06118
Chuck M.
Job Details:
07/19/2023
Customer complaint is that dishwasher washer had error code F9e1 long drain. Confirmed error code and found drain to sink blocked. Cleared and tested. Dishwasher checked ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WFG550S0HZ0
Near Franklin, MA 02038
Angel R.
Job Details:
07/19/2023
"Installed hinge, tested ok."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Norfolk, MA 02056
Angel R.
Job Details:
07/19/2023
Vent hose needs cleaning. Unit is heating up fine. Advised customer to call vent cleaning company.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Milford, MA 01757
Angel R.
Job Details:
07/19/2023
"Installed control, tested ok."
We serviced a
WHIRLPOOL WASHER
Model MWFW9200SQ00
Near Wrentham, MA 02093
Angel R.
Job Details:
07/19/2023
Bolts on unit are not able to be removed. Charged customer for diagnostic. They will try to remove themselves.
We serviced a
MAYTAG DRYER
Model MDG3000AWW
Near Wrentham, MA 02093
Angel R.
Job Details:
07/19/2023
"Installed parts, tested ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Attleborough, MA 02760
Angel R.
Job Details:
07/19/2023
"Installed parts, tested ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS0
Near North Attleborough, MA 02760
Angel R.
Job Details:
07/19/2023
"Ran diagnostics found F6E1 low no water. F6E4 float switch open, F7E1 no heat. Pump and motor not running, filling and draining ok. Customer decided they will buy new unit as this one is over 10 years old and not worth the repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Windham, CT 06280
Amanda R.
Job Details:
07/19/2023
"Damper motor loud reps,fed damper assembly sounds normal ; used 1 WPW10594329 (DAMPER CNTRL) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Columbia, CT 06237
Jeremy B.
Job Details:
07/19/2023
Customers complaint is washer leaking. Tested and found the drain pipe that drain hose is inserted to has a leak. Customer must resolve drain problem. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near Scotland, CT 06264
Amanda R.
Job Details:
07/19/2023
Replaced console and new Ui control tested operation normal
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
07/19/2023
Customers complaint is dryer takes too long to dry. Found dryer heating to proper temp. Used vent test kit and test failed. Unhooked vent pipe and vent passed. Vent must be cleared. ; used 1 W11224254 (VENT TEST KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Glastonbury, CT 06073
Jeremy B.
Job Details:
07/19/2023
Customers complaint is washer shaking during spin. Ran self test found all checks ok. Started high speed spin adjusted legs all checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Glastonbury, CT 06073
Jeremy B.
Job Details:
07/19/2023
Customers complaint is dryer not starting. Found knob on timer not sitting properly causing machine not to start. Tightened and tested all checks ok.
We serviced a
MAYTAG WASHER
Model LAT9314AAE
Near Middlefield, CT 06455
Jeremy B.
Job Details:
07/19/2023
Washer intermittently working and blowing fuse. Found door switch needed adjustment its pushed too far back. Adjusted and tested all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/19/2023
Dishwasher not draining. Found knock out still in disposal. Was able to knock out and tested all checks ok. Not covered under warranty.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TFB
Near Middletown, CT 06457
Jeremy B.
Job Details:
07/19/2023
Installed new solenoid. Al checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wilbraham, MA 01095
Roger R.
Job Details:
07/19/2023
"Found unit still not sealing properly on freezer door at top right (handle side). We had already tried to heat it and re-set the seal. Will need new door seal. Will order and return asap. ; ordrng 1 W11159728 (Gasket filler) and 1 W10136733 (Gasket, freezer)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Springfield, MA 01129
Roger R.
Job Details:
07/19/2023
"Unit still not responding. Called tech support, Sr number 7736891368. Was recommended to replace UI panel. I would also like to have a harness on hand if needed as well. ; ordrng 1 W11561182 (Panel, ui) and 1 W11590868 (Harness), used 1 W11394572 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Troutman, NC 28166
Mark C.
Job Details:
07/19/2023
"Customer states the fan is loud. Unable to recreate issue, instructed customer on the proper use and care of the unit. Unit is fully operational."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Southwick, MA 01077
Mike K.
Job Details:
07/19/2023
"Replaced console, verified each button functioning. Put both ovens into bake and each heating up fine"
We serviced a
MAYTAG DRYER
Model MED6230HC0
Near Suffield, CT 06093
Mike K.
Job Details:
07/19/2023
"Dryer not tumbling, worked before they moved it, then realized they didnt need it at new place and brought it back. Found knife lodged in the blower wheel, cleared and working fine."
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Belmont, NC 28012
Ryan S.
Job Details:
07/19/2023
"Customer complained unit wont start sometimes, he thinks its the door or lock because he can press down on he door and it will lock eventually. Ran service mode and found f1e2 main control motor side fault. Inspected lid and hinges, lid and hinges are ok, and open and close properly. Ran lid lock test and lid wouldnt lock 1of 5 times trying it. Reds lid lock. Also ordering main control due to error code present. Informed customer office will call when parts come in. ; rqstng P&A on 1 W11417461 (Main control) and 1 W10861642 (Lid lock)"
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Springfield, MA 01128
Roger R.
Job Details:
07/19/2023
"Found unit not responding and F6E1 error code for communication error between CCU and the MCU. While looking up parts Customer decided to buy new unit. Estimated $300 for main board. Did not look up motor or UI panel. No repair done charged trip charge only, $129 cash paid"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Harwinton, CT 06791
Martino S.
Job Details:
07/19/2023
"Check unit as per customer complaint buttons not working, check unit operation unable to get touch pad buttons to operate. Disconnect power check connection and turn power back on, unable to press start or cancel buttons control operation just keep moving from cycle to cycles with no operation from unit. Parts order tentative P/A.; ordrng 1 WPW10653840 (Door lock) and 1 W11120155 (Control electronics) and 1 W11162732 (Console)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Winsted, CT 06098
Martino S.
Job Details:
07/19/2023
"Check unit as per customers complaint unit not operating door not locking. Put unit into drain and spin cycle door does not lock door strike good, replace door lock and ran diagnostic and check unit working to specs.; used 1 W11394572 (Lid lock) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Manchester, CT 06040
Jeremy B.
Job Details:
07/19/2023
Ice maker not working. Tested power at ice maker L-N found 0vac. Tested voltage through ice maker blk/wh harness and found 0vac. Removed harness and tested power blk/wh found 120vac. Needs new harness. Quoted customer for harness they will pass and requesting refund.
We serviced a
MAYTAG WASHER
Model MAH6500AWQ
Near Avon, CT 06001
Ruben C.
Job Details:
07/19/2023
Checked unit found unit leaking from tub seal tub no longer available no charge for service second appl
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mansfield, MA 02048
Angel R.
Job Details:
07/19/2023
"Ran diagnostics found F5E1 lid lock failure. Replaced lid lock, tested ok.; used 1 W10810403 ( DOOR LOCK) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Clover, SC 29710
Mitch H.
Job Details:
07/19/2023
Found stem on timer broken so knob will not work l ordering timer.; ordrng 1 W11685947 (Timer)
We serviced a
KITCHENAID RANGE
Model KCGS950ESS02
Near York, SC 29745
Mitch H.
Job Details:
07/19/2023
"Tested and was unable to duplicate issue. Based on customer description, requesting P&A for left front burner head.; rqstng P&A on 1 WP8286815 (Burner head)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near York, SC 29745
Mitch H.
Job Details:
07/19/2023
"Checked and found some inputs on keypad not responding. Entered diagnostics, found F2E1 and F2E2 errors. Requesting P&A for console.; rqstng P&A on 1 W11192369 (Console), dspstn on spec-tagged invntry: 1 W10703867 HEATER"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF9
Near Plainfield, CT 06354
Amanda R.
Job Details:
07/19/2023
Not making ice in both ice makers and not dispensing water no water coming to unit set freezer temp at recommended condenser fan blade fell off motor reattached
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Brooklyn, CT 06234
Amanda R.
Job Details:
07/19/2023
Belt broken replaced with dryer kit tested operation normal ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Webster, MA 01570
Amanda R.
Job Details:
07/19/2023
Throwing F7e1 tachometer missing couldnt duplicate issue today starting normally on multiple cycles quoted for new actuator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near West Hartford, CT 06110
Chuck M.
Job Details:
07/19/2023
Arrived to diagnose refrigerator. Model and serial numbers are not matching. Customer does not have valid POP. Customer will call manufacturer.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near China Grove, NC 28023
Vincent O.
Job Details:
07/19/2023
Unit is getting correct 120 voltage but not coming on. Control board will have to be replaced ; rqstng P&A on 1 W11429620 (Control board) and 1 W11135391 (User interface)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, NC 28278
Ryan S.
Job Details:
07/18/2023
Customer complained of fault code. Upon arrival ran diagnostics and found multiple f8e0 error codes. No loose harness between acu and fan. Ordering acu control and fan. Scheduled return for 7-24-23 am ; ordrng 1 W11261167 (Acu) and 1 W11598119 (Fan blower)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Attleborough, MA 02760
Angel R.
Job Details:
07/18/2023
"Installed control, tested ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Attleboro, MA 02703
Angel R.
Job Details:
07/18/2023
"Ran diagnostics found F3E2 inlet temp. Fault, F0E4 spin limited by water temp, F8E1 long fill, F0E3 overload, F2E1 stuck button. Water flow on cold seems a bit weak, installed new valve. Tested ok.; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , used 1 W11165546 ( VALVE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Grafton, MA 01560
Chris B.
Job Details:
07/18/2023
Complaint that the unit is moldy in the racks and is not draining correctly. Found error code F7E1. Ran two diagnostic cycles and unit working normal. Draining and wash pump is normal but after the second cycle unit is not getting proper water temperature and filling up with cold water even running a third test cycle. Mentioned to the customer to run the unit with hot water and do a self cleaning. Mentioned to the customer that the unit will need hot water to operate properly.
We serviced a
MAYTAG LAUNDRY CENTER
Model MHW5630HC3
Near Sharon, MA 02067
Angel R.
Job Details:
07/18/2023
"UI seems glitchy and the LED display as well. Customer says problem is erratic, only happens once in a while. Will order new UI and nice harness. Ran diagnostic cycle and checked for error codes and found nothing, tested ok. Unit is filling properly, also please note customer does not know if the outlet is dedicated for washer, saw lights dimming and noticed a second line splitting from the junction box.; rqstng P&A on 1 W11316253 (harns-wire) and 1 W11325569 (cntrl-elec)"
We serviced a
GE RANGE
Model JBP23DR3CC
Near Mansfield, MA 02048
Angel R.
Job Details:
07/18/2023
Found bake element corroded and broken off. Will order new one.; ordrng 1 WB44T10060 (range bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRS19KTMS2
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
07/18/2023
Installed new icemaker and it cycled and filled properly. ; dspstn on spec-tagged invntry: 1 D7824706Q ICE MAKER
We serviced a
SAMSUNG RANGE
Model NX584311S/AA
Near East Hartford, CT 06118
Jeremy B.
Job Details:
07/18/2023
Bake not working. Igniter only drawing 2.3 amps. Replaced igniter and all checks ok. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
GE DISHWASHER
Model CDT765SSF0SS
Near Foxborough, MA 02035
Angel R.
Job Details:
07/18/2023
Was unable to pull out unit to access the latch. Gaskets on sides are causing door not to close. Advised customer to have unit accessible upon return if they decide to go ahead with repairs.
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Walpole, MA 02071
Angel R.
Job Details:
07/18/2023
"Found blower wheel stripped, office will tag for return visit.; ordrng 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Charlotte, NC 28278
Ryan S.
Job Details:
07/18/2023
"Returned to install new fan assembly. Installed new fan and defrosted frost buildup from fan not working. Reassembled and ran service test 3 , fan working now.,verified proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Charlotte, NC 28278
Ryan S.
Job Details:
07/18/2023
"Customer had two complaints, one was door handle was loose. Found door handle was just not tightened properly, was able to tighten door handle and door handle now secured properly. 2nd was water dispenser not set up properly, informed customer water dispenser is working as designed, water can hit the rim of a glass easier with this design. To make sure to tilt glass forward to prevent water from dispensing on top rim of glass. Verified proper operation."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Gastonia, NC 28056
Ryan S.
Job Details:
07/18/2023
"Retuned to install new control. Installed new control, control now has sound. Verified proper operation."
We serviced a
JENN-AIR DISHWASHER
Model JDB1105AWS
Near Ludlow, MA 01056
Roger R.
Job Details:
07/18/2023
Found unit not draining. Pulled pump and found no obstructions. Unit need new pump witch is NLA from mfg. customer to replace dishwasher.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near New Britain, CT 06053
Ruben C.
Job Details:
07/18/2023
Follow up needed reordering part Randy ordered control received wrong part ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near West Hartford, CT 06107
Ruben C.
Job Details:
07/18/2023
Replaced reservoir and housing also used some permagum tested water dispenser dispensing water normally; used 1 212643 (Permagum) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Farmington, CT 06032
Ruben C.
Job Details:
07/18/2023
Checked unit found motor winding open cuasing no wash replaced motor tested operation normal; used 1 W11085683 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Charlotte, NC 28269
Robert A.
Job Details:
07/18/2023
"I installed the ordered parts and found the ordered igniter is for the lower oven not the upper. The upper oven igniter has a longer harness, so the lower oven harness can not be installed in place of an upper oven harness. The upper oven harness is no longer available on tribles. I called WP techline to document the parts availability.Sr7736883310; ordrng 1 7432P14360 (Upper oven ignitor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV1
Near Charlotte, NC 28269
Robert A.
Job Details:
07/18/2023
I installed the ordered part and tested the unit for the cx. The unit is not working. The unit display is showing an error code once its plugged in (f1e4). The unit will not start. Wire connections and harness are good at the control board. Im ordering a control board to resolve the issue.; ordrng 1 W11342846 (Control board)
We serviced a
KITCHENAID OVEN
Model KOSE500EBS05
Near Gastonia, NC 28056
Ryan S.
Job Details:
07/18/2023
"Retuned to install new door switch, installed door switch and reassembled. Tested door sitch and oven light turns on and off now. Ran bake preheat and unit preheated properly. verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Simsbury, CT 06092
Ruben C.
Job Details:
07/18/2023
Replaced ice maker and arm tested normal found unit has problem wit ph evap fan voltage flutuating from control cuasing fan motor to slow down or stop ordering control and fan motor; rqstng P&A on 1 W11035836 (Control) and 1 WPW10464673 (Fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHGXRT00
Near Huntersville, NC 28078
Mark C.
Job Details:
07/18/2023
"Installed new ice maker unit however is not making ice due to a frozen fill tube from a faulty inlet valve.; ordrng 1 W10408179 (Valve), dspstn on spec-tagged invntry: 1 WPW10190965 ICE MAKER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Huntersville, NC 28078
Mark C.
Job Details:
07/18/2023
Installed new cover and control unit is fully operational.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Mooresville, NC 28117
Mark C.
Job Details:
07/18/2023
Installed new dispenser unit is fully operational.
We serviced a
LG REFRIGERATOR
Model LFX25973D/00
Near Pomfret, CT 06259
Amanda R.
Job Details:
07/18/2023
Door not closing on right side the evaporator cover wasnt pushed in all the way and the right rail wasnt able to go back enough to close door fixed issue door sealing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Killingly, CT 06241
Amanda R.
Job Details:
07/18/2023
Freezer gasket not sealing on left upper side fixed gasket door sealing
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Putnam, CT 06260
Amanda R.
Job Details:
07/18/2023
Not agitating or spinning capacitor bad replaced calibrated unit ran automatic test operation normal ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Putnam, CT 06260
Amanda R.
Job Details:
07/18/2023
Complaint that taking longer to cook things checked temp cycling normally went over how to calibrate and adjust temp
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Putnam, CT 06260
Amanda R.
Job Details:
07/18/2023
Drain catch clogged removed catch cleaned tested draining normally started a clean cycle
We serviced a
FRIGIDAIRE RANGE
Model LGEF3043KFP
Near Ashford, CT 06278
Amanda R.
Job Details:
07/18/2023
F90 error code door lock in locked position with door open door wont close held door switch down and held cancel button lock unlocked itself tested functions of unit operation normal
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mansfield, CT 06268
Amanda R.
Job Details:
07/18/2023
Replaced wire harness and lid lock tested operation normal
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW08
Near Windham, CT 06226
Amanda R.
Job Details:
07/18/2023
Complaint that making loud noise from freezer fan hitting some ice in video customer had today evaporator was clear removed some random pieces of ice set temps at recommended