We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
07/30/2024
"Pulled oven from wall, disassembled. Removed and replaced interlock. Reassembled, tested, heating and operating properly. Reinstalled in wall, retested, operating normally."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near York, South Carolina 29745
Mitch H.
Job Details:
07/30/2024
"Found washer unplugged on arrival. Plugged back in, drain pump immediately came on. Was able to cancel. Entered diagnostics, no stored error codes. Ran diagnostics cycle, completed properly. Exited diagnostics. Attempted to run quick wash cycle, would not start. Ordering control. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
07/30/2024
Complaint frost building up on ceiling of freezer and door area doors sealing normally need to silicone around perimeter of door ; ordrng 1 WP482338 (Silicone)
We serviced a
WHIRLPOOL DRYER GAS
Model WGD8300SW0
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
07/30/2024
"Inspected and found gas valve not opening and igniter worn out, quoted and he will call."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
07/30/2024
Installed new parts and tested all checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
07/30/2024
Installed new fan and tested all checks ok. Please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
07/30/2024
Dryer not powering on. Found good supply power and power to control. Needs new panel and control. ; rqstng P&A on 1 W11413567 (Panel) and 1 W11618917 (Control)
We serviced a
AMANA REFRIGERATOR
Model AFI2538AES
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
07/30/2024
"Evap is frosted over and fan hitting frost. Door gasket are torn left and right side, freezer looks to be sealing fine. Quoted for both gaskets/labor. Collected for service call only"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/30/2024
Complaint not cooling properly I found evaporator frozen over will need defrost heater and associated parts pertaining to defrost issue. Office to call customer when parts come in. ; ordrng 1 W11566851 (Control) and 1 W11559968 (Evap motor) and 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor) and 1 W11546684 (Clip)
We serviced a
WHIRLPOOL DRYER
Model WED5600VQ0
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
07/30/2024
"Cs says it felt really hot in load and then it stopped working, would not start again. They cleaned vent but said it was not bad, heating element not shorted and read at 10 Ohms, thermal fuse was blown. Replaced and unit running. Testing opening and closing door and it stopped again, this time it was the door switch. Quoted for both/ labor and approved, replaced door switch and l testing fine on timed dry; used 1 WP3392519 (THERMAL FUSE), and 1 WPW10569603 (DOOR SWITCH) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R506OUS/AA00
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
07/30/2024
"Ran dishwasher with sides open and found after a few min unit would start dripping water from front of sump gasket, inspected sump and found gasket and front door gasket needing to be replaced due to not sealing anymore.will order new sump and gasket parts tentative p/a will also need extra time on this one plz ; ordrng 1 DD82-01353A (Sump&motor) and 1 DD62-00043A (Gasket)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
07/29/2024
"Unit was doing a clean cycle , came down and was off, but locked, will not come back on. Verified 129vac to control. No led on board. Used part number on board to find correct control.Quoted for control/labor; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11419171 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Columbia, Connecticut 06237
Jeremy B.
Job Details:
07/29/2024
Found wash motor running weak causing poor wash. Replaced motor sump assy and tested all checks ok. ; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
07/29/2024
"Customer complain unit not working blowing hot air on arrival. Tried to turn unit on at UI in refrigerator. just heard clicking noises coming from control board . found proper power at control board from wall. ordering control board , part is a new part , old board discontinued , checked service pointer for part number. Also ordered UI panel . informed customer Office will call when parts come in to schedule Return call.; ordrng 1 W10789107 (Control board) and 1 WPW10468948 (Ui control panel)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Crouse, North Carolina 28033
Ryan S.
Job Details:
07/29/2024
"Customer complained unit not locking . Upon arrival ran service diagnostics. Found capacitor bad but lid lock and akk other functions working. Replaced cap from ts . Ran quick wash cycle. Verified proper operation of unit, ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
07/29/2024
"Customer complained of buzzing noise.Found bad diode after checking unit. Replaced from ts. Ran cup of water test. Verified proper operation, left pre Id part w customer. ; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON , used 1 W11256462 (DIODE UNIV) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24JL00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
07/29/2024
"Customer complained unit not heating. Found magnetron testing as faulty. Ordering magnetron, also ordering spring /latch kit due to customer saying the started having issues with door closing again. Scheduled return call for 8-5-24 am ; ordrng 1 W11596034 (Magnetron) and 1 W11685626 (Kit)"
We serviced a
MAYTAG RANGE
Model MER8800FZ1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
07/29/2024
Customer complained units bake element melted. Upon arrival found bake element had shorted out quoted 287.82 for repair . Customer wanted to think about repair . Trip fee covered by authorization. Saved quote.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
07/29/2024
"Found f1e5 error again, found bad inverter board. Called techline. Techline ran though several tests. Said too order inverter board again. Only inverter board. Informed customer office will call when part comes in. 7739264367sr; ordrng 1 W11578579 (Inverter board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVB01
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
07/29/2024
Customer complaint stopped calling and then started cooling again. No issues with compressor all fans running unplugged unit and plugged it. Back in unit started as designed found service pointer on adaptive defrost control board ordering control board. Also ordering thermostat. Customer also complained water dispenser not working down bracket broken so micro switch is not in position ordering bracket also. Return call for.8-2-24pm ; ordrng 1 WPW10366605 (Control board) and 1 WP2315562 (Thermostat) and 1 WP2180226 (Dispense bracket)
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ01
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
07/29/2024
"Checked over ice machine and found filter would not go into housing and lock, tried to place filter in housing and found filter would not go all the way into house so it could lock found filter housing not made correctly from factory not allowing filters it lock in place. Chcked for correct filters and they are the filter that came with unit, housing and box needs to be replaced to fix issue with filter will order new house and box advised once in we would call for return visit ; ordrng 1 W11266112 (Housing) and 1 W10477560 (Control box)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Farmington, Connecticut 06085
Ruben C.
Job Details:
07/29/2024
"Checked unit found blower running slow replaced blower fan tested normal also found front left burner cap cracked ordering cap and burner; ordrng 1 W11436988 (Burner) and 1 W11576413 (Burner cap), used 1 W11107275 (Fan blower) from stock"
We serviced a
MAYTAG WASHER
Model MHW6000XW0
Near Avon, Connecticut 06001
Ruben C.
Job Details:
07/29/2024
Checked unit found drum is wobbling back and forth without clothes with cloth will not go to high spin bearing also making small rumbling noise gave cust estimate for tub shocks and srings
We serviced a
SAMSUNG WASHER
Model WA50R5400AW/US
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
07/29/2024
"comp,aint wont finish spinning goes off balance stays stuck around 21 minutes Suspension bad ; rqstng P&A on 4 DC97-16350U (Suspension)s"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HWH1
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
07/29/2024
"Replaced control and panel starting normally complaint that unit not cleaning well wash arms clogged; rqstng P&A on 1 WPW10448645 (Wash arm) and 1 W11101428 (Wash arm) and 1 WPW10327455 (Wash arm) and 1 WP3400918 (Clip), dspstn on spec-tagged invntry: 1 W11665769 MOTOR/SUMP , states that autho needed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
07/29/2024
"Tested dryer and found unit would not tumble and would not dry clothes, checked belt and found broken causing issue. Replaced belt and lubed rollers and idler ran a cycle and unit is now tumbling and working to specs ; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
07/29/2024
"Checked over unit and found ice building up in freezer section checked gaskets and found fridge door gasket not sealing causing warm air to get in a create frost. Added shim to fridge door to raise it for proper sealing adjusted freezer door to seal and siliconed around cabinet due to big gap. Cleaned ice build up and leveled unit, all operations are now working to specs. Checked water lines for customer and could not find any leaking or signs of water near fridge advised it may have been her old dishwasher and to keep an eye on it ; used 1 WP488881 (WASHER), and 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
07/29/2024
"Tested unit and found console selecting cycles on its own and shutting it self off when trying to start, ran diagnostics and found errors F5e4 door not open between cycles, f8e3 over flow conditions, F5e2 door lock error, f3e1 water level system error ran unit thew a test cycle to reset control but same issue when trying to run a cycle it would choose its own cycles, console is faulty and control will order new parts to fix issues. Parts tentative p/a ; ordrng 1 W10911042 (Control panel) and 1 W11201286 (Control) and 1 WPW10448876 (Pressure switch)"
We serviced a
KENMORE WASHER
Model ="79629002000"
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/29/2024
"Inspected and found drain pump worn out, part shows nla."
We serviced a
AMANA DISHWASHER
Model ADB1400AMB0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/29/2024
"Inspected and found float bobber bent and getting bound up, will order and return.; ordrng 1 WPW10346525 (Float)"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
07/29/2024
Checked and found range only has 120V incoming power from wall outlet. Advised customer that he would need to have electrician check outlet and ensure that range has proper voltage.
We serviced a
WHIRLPOOL WASHER
Model PLW8303W2B
Near Clover, South Carolina 29710
Mitch H.
Job Details:
07/29/2024
Tested and found timer not advancing. Stuck in one position. Can manually move timer and spin operates properly. Needs timer. Checked and found part is no longer available. No repair possible.
We serviced a
WHIIRLPOOL WASHER
Model MVW6230HW2
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
07/29/2024
"Inspected and found drive cam and belt worn out causing noise, quoted and they will call."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
07/29/2024
"Inspected and found ui panel buttons not working, will submit estimate and call.; rqstng P&A on 1 W11165145 (Ui panel) and 1 W10898167 (Wire harness)"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD33EASK0WW
Near Ludlow, Massachusetts 01056
Gary V.
Job Details:
07/29/2024
Inspected and found timer not turning replaced with new timer and cycled tested fine.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB890012AA
Near Springfield, Massachusetts 01118
Gary V.
Job Details:
07/29/2024
"Concern was no sound on display and temps off. Found temps in both compartments good and sound is working on display screen, explained to customer unit may have done a software update. All functions test fine at this time."
We serviced a
WHIRLPOOL DRYER
Model LGR5620KQ1
Near Springfield, Massachusetts 01119
Gary V.
Job Details:
07/29/2024
"Inspected and found timer broken, not advancing And gas valve, not opening to let gas through for heat quoted and he will call"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Andover, Connecticut 06232
Jeremy B.
Job Details:
07/29/2024
Dishwasher not draining properly. Found connection at drain pump not secure. Secured wires and tested several times all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
07/29/2024
Freezer still getting some ice build up in freezer back wall. Freezer for still wrapped and styrofoam torn needs new air tower and freezer door. ; rqstng P&A on 1 W10599407 (Freezer door) and 1 W11126274 (Air tower)
We serviced a
MAYTAG DISHWAHER
Model MDB4949SKZ1
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
07/29/2024
"Ran diagnostics found error codes F9E2,F8E4,FAE2,F7E1, tried running self test but wash motor hums and never fills needs new motor sump assy.; ordrng 1 W11416363 (Motor sump assy)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Marlborough, Connecticut 06447
Jeremy B.
Job Details:
07/29/2024
Water fills but wash motor not coming on. Found F4E3(wash motor fault) found 120vac at motor but its not running. Replaced motor sump assy and tested all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
07/29/2024
Tried verifying warranty but customer didnt have receipt. He called the place they bought it from and they will be sending a receipt to service@advantageappliance.biz
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB03
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
07/29/2024
"Customers complaint is ice still forming on back wall evaporator cover. Food also freezing in fresh food section. Needs new control, damper, and gap between liner and casing filled in with silicone. ; ordrng 1 WPW10594330 (Damper) and 1 W11524469 (Control) and 1 W10841140 (Food grade silicone)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Union, Connecticut 06076
Amanda R.
Job Details:
07/29/2024
F7e1 F8e1 errors replaced actuator tested spinning and draining normally ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near East Hartford, Connecticut 06108
Jeremy B.
Job Details:
07/29/2024
Customer doesnt have receipt and not paying $129 will call back when they have receipt. ; ordrng 1 W11660284 (Control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near East Hartford, Connecticut 06108
Jeremy B.
Job Details:
07/29/2024
Installed new icemaker and it cycled and filled properly. Water flow is a little weak. Recommend changing filter or install bypass plug.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF7
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
07/29/2024
"Replaced control, harness, evap fan motor and thermistor. Unit had full frost pattern on arrival and not clogged. Cs to monitor."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
07/29/2024
Replaced part and ran two diagnostic cycles and all working properly. Found the floor is unleveled that adjusting the feet isnt enough. Customer will shim the washer to properly level.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM3
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
07/29/2024
Complaint that the unit is leaking water from the bottom. Ran two diagnostic cycles and found no leakage. Adjusted drain hose to se if that was the problem and all good. Unit washing and draining properly. Mentioned to the customer to keep and eye on the unit that is problem returns call us back.; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
07/29/2024
Complaint that the dryer is not heating. Found no voltage on load L2. Mentioned to the customer to have the electrical outlet verified. Mentioned to the customer to not use the dryer until the problem is fixed and electrical cord has burnt marks on the L2 pi?on the cord.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
07/29/2024
Complaint that the fresh food section is freezing up the drinks and some of the produce. Found damper iced up and not working properly. Replaced part and damper working. Mentioned to the customer to keep an eye on the cooling for the next few days. ; used 1 W11645127 (DAMPER CNTRL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
07/29/2024
Complaint that the refrigerator right hand gasket is all torn. Found bad gasket and replaced part with new and all working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
07/29/2024
Replaced inner door clear plastic latch and strike ran cycle tested normal no leaks seen cust will try a load to check; dspstn on spec-tagged invntry: 1 W11565030 LATCH
We serviced a
KITCHENAID DISHWAHER
Model KDTE204KPS3
Near West Hartford, Connecticut 06107
Ruben C.
Job Details:
07/29/2024
Checked unit ran cycle no leaks detected has new heating element cust believes it might have been a tall dish cust will run cycle
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
07/29/2024
Checked unit found freezer bin front wheel broken cuasing freezer door to stay open ordering bin; ordrng 1 W11124053 (Freezer bin)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
07/29/2024
Complaint that the dryer has a lot of moisture in the drum a times but most of the times it doesnt. Found not moisture nor water in the drum or internal. Mentioned to the customer to have the venting checked for rain water sipping in. Dryer working fine.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Belmont, North Carolina 28012
Mitch H.
Job Details:
07/29/2024
Checked and found wires broken at bottom of door. Requesting P&A for freezer door. Advised customer that door will ship directly to her and she will need to inspect for damage and call to schedule.; rqstng P&A on 1 LW11026429 (Freezer door)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
07/29/2024
Replaced all parts and washer running normal. No leaks detected.
We serviced a
LG WASHER
Model WT1501CW
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
07/29/2024
"Cs is getting some marks on clothes after wash, especially whites. Runs clean cycle regularly with tablets. No wobble to basket, right Ning smooth, lower inspection all looks good.Ran normal cycle. Went through sensor fill and into agitate fine. Verified hot/cold valves working, ran rinse and spin and used pausing and restarting to fill with extra water, over half full. Let agitate for several minutes and ran spin only and went into spin fine. All functions testing fine. At this time can only suggest running couple clean cycles in a row, suggested using affresh tablets and using less soap."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS3
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
07/29/2024
"Replaced console and control. Each button responding properly, set time and tested all burners, lighting fine. Ran bake and broil and both ignitersworking fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
07/29/2024
"Says unit was turning off when opening door, running now. Says it warmed over 40 and unplugged/ plugged in and it came back on. This unit does not turn off fan when opening door. Could have been coincidence, going into defrost or at temp, but as cannot duplicate will order control. Tried closing door hard, shaking, kept running with no issues. Tried moving door switch multiple times and no issue.; ordrng 1 W11594670 (Control)"
We serviced a
MAYTAG DRYER
Model Mgdc200xw0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
07/29/2024
"Complaint of not getting hot, not drying. Gas dryer, tested on timed dry and is igniting and heating, ok air flow. Failed to light on second cycle, bad gas valves.Quoted for gas valves/labor. Accepted. Replaced valves and let run for five cycles with no issues.; used 1 279834 (COIL KIT) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA 16
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
07/29/2024
"Unit stopped making ice, put into harvest test and can hear motor attempting, but not moving, do not feel any blockage. Needs new icemaker.; ordrng 1 DA97-13718C (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
07/29/2024
"Replaced control and evap fan assy ( includes harness/thermistor. When plugged in fan running, stopped while reassembling. Put unit into test 3 and fan running.Cs to monitor"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
07/29/2024
"Removed and replaced control and user interface. Keypad now operating properly. Customer says that prior to keypad issue that oven would not light properly or stay burning when it did. Removed oven bottom, tested oven, confirmed issue. Burner ignition is intermittent. Igniter has weak spark. Ordering spark module and igniter. Checked part availability. Customer is out of f town last part of week. Scheduled return for 8/5 AM.; ordrng 1 W10860916 (Spark module board) and 1 WPW10324262 (Igniter)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near West Hartford, Connecticut 06107
Ruben C.
Job Details:
07/29/2024
Replaced gearcase tested operation normal ran cycle normal no abnormal sound agitating normally; dspstn on spec-tagged invntry: 1 W11454741 GEARCASE
We serviced a
KENMORE MICROWAVE
Model A00261003A
Near East Windsor, Connecticut 06016
Amanda R.
Job Details:
07/29/2024
They dont makes parts for this unit anymore
We serviced a
SAMSUNG WASHER
Model EFLW317TIW1
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
07/29/2024
"Unit will turn on and start, lock and nothing else. Display shows dim lights always, even when off. Cannot run diagnostics. Unit would need new control, and possibly u/I. Cannot test other components."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near York, South Carolina 29745
Mitch H.
Job Details:
07/29/2024
"Entered diagnostics , no stored error codes. Ran component tests for agitate and spin. No issues found. Checked suspension rods, no problems, tub does not move abnormally. Customer had items available to test washer. Put items in and started quick wash cycle. Allowed to fill and agitate. No issues. Canceled cycle, switched to drain and spin.Washer spins and drains properly with no unusual movement."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
07/29/2024
"Washer unplugged on arrival. Plugged back in, attempted to run diagnostics. Control would not enter diagnostics or respond to any inputs. Ordering control. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL DRYER
Model CET9000GQ2
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
07/29/2024
"Ran washer due to unit had leaked a few times and found no water stains in bottom of unit, ran a self test and found no leaking ran another high fill test and found water dripping from middle of door bellow, checked bellow and could not see any rip but water would drip from middle under counter balance bellow pinched. Will order new bellow and clamp ; ordrng 1 W10660257 (Bellow) and 1 8540108 (Clamp)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
07/29/2024
Complaint microwave heating issues touch screen not keeping time. I found customer is closing microwave door very softly causing open close door issues I found unit needs to be updated to correct time and display issues Technical Service Pointer #: W11437808 Rev BAction Required: MandatoryRelease Date: August 2023. Customer to call connectivity team at. 1-866-333-4591 for assistance in pairing unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Catawba, South Carolina 29704
Jonathan J.
Job Details:
07/29/2024
Complaint wont wash drains in sensing mode wont start cycle past wash. I found f8e1 I found cold water is just barely trickling. I found inlet water hose had collapsed. Causing issues with water pressure. Washing machine push too far back pinching collapsing waterline. I slid washing machine forward adjusted water hose tested operations unit getting full water pressure to washing machine. No further issues foundare steel braided hoses that are brand new.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
07/29/2024
"Tested unit and found washer would not start a cycle unit would display lid open never starting a cycle. Found strike broken causing issue, replaced strike and recalibrated machine ran a spin and found unit wobbling due to not level, leveled unit and all operations are now working properly ; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hartford, Connecticut 06106
Ruben C.
Job Details:
07/29/2024
Checked unit not getting power to drain pump could not get into diagnostics ordering control and lower harness ; ordrng 1 W11643701 (Harness lower) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
07/29/2024
"Tested unit and found fridge getting to 30 and freezer getting to 12 then unit would get down below 0 for a day then back up and same with fridge. Checked evap and found frost pattern not holding compressor hot to touch and Freon smelling burnt, unit has a small restriction in it and will need to be pressurized and pumped down will order new compressor,evaporator drier, due to burnt smell also r600 and prosse stub extra time needed plz ; ordrng 1 W11598433 (Evaporator) and 1 W11547313 (Compressor) and 1 L14000125 (R600) and 1 W11109499 (Drier) and 2 W11506635 (Prosess stub)s"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/29/2024
"Cool point dryer is not drying clothes. I found complete vent restriction going outside. I found open thermal cut out on heating element. I replaced cut out vent. Customer needs to have vent replaced or cleaned. No further issues found with dryer at this time. Heating element is still testing fine 10 ohms of resistance and open to frame. ; used 1 279816 (THERMAL KIT), and 1 W11224254 (VENT TEST KIT) from stock"
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near York, South Carolina 29745
Mitch H.
Job Details:
07/29/2024
Tested and found dryer will not start. Control working properly. Disassembled dryer and found thermal fuse on blower duct blown. Checked part availability and advised customer that office will call to schedule when part arrives.; rqstng P&A on 1 DC47-00016A (Thermal fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Windsor Locks, Connecticut 06096
Amanda R.
Job Details:
07/29/2024
Customer canceled at door
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
07/29/2024
Complaint that the washer is not starting any cycles. Found bad door lock. Will order part for a return visit.; ordrng 1 W11565030 (Door Lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
07/29/2024
"Removed and replaced solenoid. Evacuated refrigerant, replaced filter dryer. Charged with nitrogen, checked for leaks. Evacuated nitrogen, pulled vacuum, weighed in correct charge of 134A. Unit operating and cooling properly.; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
07/29/2024
Ran washer and found wile running a self test cycle unit would Try and spin with the agitator causing it to spin out of control and never drain out clothes. Checked hub and found faulty. Replaced hub and recalibrated machine ran a wash cycle and all operations are now working to specs ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
07/29/2024
Upon arrival customer stoped me at door and said they have another company coming. Thought I was themwhen I called ahead.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/29/2024
I replaced gearcase and inner tub assembly tested operations. No leaking was able to verify original tub had a flat spot on the left side of the tub where gearcase would seat.
We serviced a
N/A N/A
Model KRFC704FPS05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/29/2024
"Complaint unit is not making ice. I found icemaker is stuck in twisted rotation will not go back to home position. I am ordering icemaker, user interface, and main control to fix icemaker issue.; ordrng 1 W11664342 (Control) and 1 W11574766 (Ui) and 1 W11557001 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
07/29/2024
Complaint refrigerator leaking from the back has been since we got the refrigerator delivered. Thought it was the waterline recently just removed and replaced. line refrigerator still leaking. I found cars for leak was the drain tube was not properly secured where it was supposed to be. I properly secured drain tube into proper location and also found condensation forming and sweating suction tube.. I insulated tube a little better as well with insulation that was already there. No further issues found leaking issue is resolved.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
07/29/2024
The belt fell off reattached ran a drain and spin went over overloading unit
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
07/29/2024
Customer been playing unit vibrating too much on arrival found no error. Codes ran high-speed spin and unbalanced detection unit working as designed customer unit vibrating on high speed is normal over proper loading procedures for operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
07/26/2024
Complaint dispensing water extremely slowly. I found water issue is due to isolation valve or dual valve ice is extremely slow and hollow pressure does not change even with water filter removed ordering parts; ordrng 1 W10865826 (Isolation valve) and 1 WPW10341329 (Dual valve)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
07/26/2024
Complaint microwave not heating buzzing and sparking. I found spark came from diode failing. I replaced diode I tested operations unit is heating fine now. ; used 1 W11256462 (DIODE UNIV) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
07/26/2024
Complaint hub is stripped out wash machine tub will not spin or not agitate either. I found complaint true. I installed new style metallic hub on washing machine. Customer paid the difference to office. Labor is still covered. Diagnostics fee sadly is never covered. No additional issues found with washing machine at this time ; used 1 W10324651 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Windsor, Connecticut 06095
Gary V.
Job Details:
07/26/2024
"Customer canceled at the door, said she called office to cancel."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Newington, Connecticut 06111
Ruben C.
Job Details:
07/26/2024
Checked unit found microwave is installed slightly leaning in at the top and door will come if opened all the way not an issue with door this is an install issue instruct is now fullfilled
We serviced a
MAYTAG DRYER
Model MGD5630HBW3
Near Wethersfield, Connecticut 06109
Ruben C.
Job Details:
07/26/2024
Replaced hi limit sensor tested operation normal ran cycle normal and heating normally
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Durham, Connecticut 06422
Jeremy B.
Job Details:
07/26/2024
Wash motor pulsating throughout entire wash cycle. Called tech support and documented my findings they recommended replacing motor sump assy with P#W11665769 replaced and its still doing the same thing. Was given this SR#7739578683 customer to call customer care to seek options. ; used 1 W11665769 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
07/26/2024
Both sections not keeping proper temps. Found pinhole in evaporator. Replaced evaporator left from previous service visit. pulled vacuum then recharged. Please allow 24hrs for temps to stabilize.
We serviced a
AMANA DISHWAHER
Model ADB1400AMS0P
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
07/26/2024
Installed new motor sump assy and tested all checks ok. Took picture of price paid.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS0
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
07/26/2024
Oven not heating properly. After preheat it doesnt cycle back on properly. Needs new control and sensor replaced at the same time. ; rqstng P&A on 1 W11567368 (Control) and 1 WPW10181986 (Sensor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hartford, Connecticut 06114
Ruben C.
Job Details:
07/26/2024
Replaced control and harness tested operation normal ran diagnostics normal draining and spinning normally going thru cycle normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near East Hartford, Connecticut 06118
Jeremy B.
Job Details:
07/26/2024
Installed new grill. All checks ok.