We serviced a
WHIRLPOOL WASHER TL
Model WTW4855HW3
Near York, South Carolina 29745
Mitch H.
Job Details:
09/16/2025
Tested and ran diagnostics. Found F1E2 motor control error. Cleared error code. Cycled power and ran control calibration. Completed calibration correctly. Seems to be working now. Ordering control. Checked part availability and scheduled return for 9/22 PM.; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM05
Near West Hartford, Connecticut 06107
Mike K.
Job Details:
09/16/2025
"Unit is under 1yr wp warranty per service bench. Has had trouble opening freezer door, not from suction, but from rails. Some frost build up and rails are stiff. Showed how doors adjust on left side, and how it can be closed at not sealed depending on how door is closed. Will order new rails.; ordrng 1 W11658402 (Rail set)"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW1
Near Waterbury, Connecticut 06710
Andre
Job Details:
09/15/2025
"Ck unit upon arrival and found latch broken, with bezel and strike quote customer for parts replacement of latch,strike and bezel ; ordrng 1 W11457841 (Strike) and 1 W11700916 (Latch) and 1 W11545554 (Bezel)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS3
Near Wolcott, Connecticut 06716
Andre
Job Details:
09/15/2025
Ck unit upon arrival and found soap dispenser not opening. Check and found motor shaft dislodge. install dispenser from truck stock and ran test dispenser door now opening ; used 1 W11412300 (Didpenser) from stock
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/15/2025
Complete dryer is not heating. Complaint true and checked incoming voltage voltage is proper 252.3 V across red and black 126.2 across black and white 125.8 across white and red. Films four screws sitting in the bottom of the dryer from previous company appears they did not quite put everything back together not causing this issue to occur though issue today with heating element being melted was caused by a dryer venting issue going outside.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Ware, Massachusetts 01082
Chris B.
Job Details:
09/15/2025
Complaint that the microwave is making a loud buzzing sound and has a little foul smell in the inside. Found bad Magnetron and faint smell. Will order all parts for a return visit. Customer asked for Chris to return due to complexity of location.; ordrng 1 W11256462 (Diode) and 1 W10850446 (Capacitor) and 1 W11540981 (Transformer) and 1 W10818686 (Magnetron) and 1 W11707984 (Fuse)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model mrff4136rz01
Near Brookfield, Massachusetts 01506
Chris B.
Job Details:
09/15/2025
Replaced IM and unit running normal.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDHW01
Near Millbury, Massachusetts 01527
Glenn
Job Details:
09/15/2025
Please control board tested all OK
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
09/15/2025
"Tested ice maker and found unit not making ice and no water in mold, ran diagnostics and found unit erroring e2 ice maker lost position during harvest. Checked ice maker and found when running motor unit would not cycle found fingers obstructed jamming up ice maker causing it to not sense and operate. Fixed fingers and reset ice maker ran motor test and unit is now cycling and filling to specs"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
09/15/2025
"Tested unit and found washer would ramp up to a spin and start to shake and walk out of place. Ran and found tub stuck and not moving on suspension causing it to jump round, fixed tub to move normally ran another spin cycle with clothes an unit is now spinning and operating to specs"
We serviced a
WHIRLPOOL RANGE
Model WFGS5030RZ0
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
09/15/2025
"Unit is under 1yr wp warranty per service bench. Bake not working. Found on bake cycle, gas valve not opening, ignition not attempting to light. 220Ohms on solenoid ( correct). 120vac on J1-10 to dsi board, 120vac J1-6 when bake is activated. Ordering dsi board/ igniter/ harness. Office to contact cs when parts come in to schedule return.; ordrng 1 W10898291 (Dsi board) and 1 W11524031 (Igniter) and 1 W11707251 (Harness)"
We serviced a
LG RANGE
Model LREL6323S/01
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details:
09/15/2025
Replaced terminal and cord. Ran bake cycle and heating properly
We serviced a
WHIRLPOOL DRYER
Model WED5850SW0
Near Rocky Hill, Connecticut 06067
Andre
Job Details:
09/15/2025
Ck unit upon arrival and remove defective switch and install new dryer switch unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL DRYER
Model MED5430MW0
Near Newington, Connecticut 06111
Andre
Job Details:
09/15/2025
Ck unit upon arrival burnt mark customer is referring to is discoloration on the vent from where heat comes from. Thats normal ran cycle and found heater running and shutting down and coming back on unit is operating to normal manufacturers specs
We serviced a
WHIRLPOOL WASHER FL
Model WTW8700EC0
Near Newington, Connecticut 06111
Andre
Job Details:
09/15/2025
Ck unit upon arrival and found unit full with water. Water been sitting in drum for 3 plus days. Found no voltage going to drain pump. Control for unit is Discontinued. Submitted for Authorization per office inform customer he should contact his warranty ; ordrng 1 W10780062 (Harness) and 1 Wpw10581874 (Drain pump) and 1 W10812415 (Control)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near New Britain, Connecticut 06053
Andre
Job Details:
09/15/2025
Ck unit upon arrival and remove and install suspension and GearCase order by previous technician calibrate unit and adjust legs while in drain and spin. Unit is operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER FL
Model WTW5800BW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/15/2025
"Inspected and found pressure system fault, air hose and dome test good, unit needs control replaced, wil order and call for return date.; ordrng 1 W10581549 (Main control board)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
09/15/2025
"Returned to install control board, thermistor and moisture harness.verified proper operation. ; used 1 WP8577274 (THERMISTOR) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW6230HW0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
09/15/2025
"Returned and replaced suspension. Ran unit through service diagnostic, all functions working as designed. Cleared out off balance load error. Verified unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/15/2025
"Found unit not cooling. Found compressor living out after running , also found restriction on evaporator. Ordering evaporator , compressor and access valve. Putting In for 2xtimeframe. Scheduled return call with customer. ; ordrng 1 W11550396 (Evap) and 1 W11506635 (Access valve) and 1 2xtimeframe (2xtimeframe)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/15/2025
"Returned to install new control board. Installed and ran normal wash, unit filled and started wash cycle. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIDM02
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/15/2025
Installed new door that was delivered to customers home customer confirmed they have checked over it for damage no damage. Installed door ran test cycle on icemaker and filled several cups with water. No leaks verified proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/15/2025
Returned to replace control board.ran normal wash. Unit filled and started wash cycle. Verified proper operation.
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/15/2025
"Customer complained too much lint coming out of dryer. Checked lint screen, it is in place as designed and fitting as designed . Took front door off and found blower housing is connected as designed. Ordering new blower slippage seal because it is a little flat in one area and customers was sure it wasnt working as designed. Informed him I have never seen a little lint not be inside a dryer and his dryer had close to the least amount I dude it. Informed him that all dryers will blow out some lint. He disagreed . Ordering slippage seal and will run vent test on return to show him unit is working as designed. Scheduled return call w customer. ; ordrng 1 W11596046 (Seal)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/15/2025
"Returned to install fan assembly, installed part. Verified proper operation. Customer paid in full from previous call."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS335SDHM07
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/15/2025
Replaced all previously ordered parts tested Test 13 3 last lights on display heater now working. Evap has full frost pattern.
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KOCE500ESS11
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/15/2025
"I replaced all previously ordered parts, tested operations no further issues found oven never tripped the breaker after replacing parts and testing for me. All operations are working as designed inspected main harness as well. No phrase or abrasions anywhere found either."
We serviced a
KITCHENAID RANGE
Model KFGC558JSS07
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/15/2025
Two point front right burner and rear left. Burner are not igniting properly. Left burner will not ignite at all. I found complaint true I found burner caps were not properly installed causing ignition issues to occur installed burner cap on appropriate burners. Informed customer on use and care as customer did not get used and care manuals as house was a spec house.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS321SDHZ08
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/15/2025
"Ice bucket is broken. Well, Im no longer hold any kind of not even if power switch is flipped on or off. I found icemaker itself is broken. Also found ice bin is also broken, ordering bucket and icemaker itself. No further issues found with cooling no additional issues reported by customer.; ordrng 1 WPW10558424 (Ice bin) and 1 W11700250 (Ice maker)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC300EBS00
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/15/2025
"Pulled refrigerator out, unplugged. Removed and replaced control, valve, and thermistor. Reassembled, ran diagnostics, all checked good. Valve operating properly."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near York, South Carolina 29745
Mitch H.
Job Details:
09/15/2025
"Tested and confirmed issue. Entered diagnostics, found F1E2 motor control error. Needs control. Part is on order but not yet received. Will install on return visit when part arrives.; O-emld tckt"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near York, South Carolina 29745
Mitch H.
Job Details:
09/15/2025
"Disassembled door. Removed and replaced control. Reassembled, tested dishwasher in Normal cycle. All components and functions operating properly."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET3300XQ1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/15/2025
"Checked and tested. Found idler squeaking and rear felt torn. Quoted customer for repair. Customer approved. Checked part availability and scheduled return for 9/19 AM. Collected full amount on ck# 5412; ordrng 1 W11229602 (Drum felt), used 1 WPW10547294 (Idler) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ09
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/15/2025
"Checked and found ice bin full on arrival. Customer says that problem is intermittent. Tested ice maker, cycled and filled normally. Possible fill tube freezing. Ordering tube and control. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11415785 (Tube) and 1 W11556912 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIDM02
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/15/2025
"Removed and replaced water valve. Tested dispenser, ran several glasses of water through and ensured no leaks from valve or other locations. All operating properly with no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
09/15/2025
Installed freezer door tested all ok
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Worcester, Massachusetts 01604
Glenn
Job Details:
09/15/2025
Washer stock in constant drain. Installed control board per service pointer S153EB tested all ok
We serviced a
WHIRLPOOL WASHER FL
Model CHW9150GW1
Near Worcester, Massachusetts 01610
Glenn
Job Details:
09/15/2025
Installed parts control and door lock tested all ok
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/15/2025
Installed parts control and harness but the long drain code. Found drain pipe taped over with duck tape when removed and the washer is draining water comes out of the drain pipe theres a clog somewhere in the drain causing the error code. Per tech line this needs to be corrected SR 742392906 instructed customer do not use washer until plumbing is corrected and cleared
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
09/15/2025
"Unit is getting a F6e1 error, had same issue a couple of months ago, was working since repair. Had had same issue several months before that. U/i cover is physically warped. Will reorder touch panel, control and harness. And will also order gaskets and vent.Office to contact cs when parts come in with authorization to schedule return ; rqstng P&A on 1 W11213719 (Seal) and 1 W11460908 (Control panel) and 1 W11460962 (Interface) and 1 W11649995 (Air vent) and 1 W11545539 (Gasket) and 1 W11506011 (Control) and 1 W11627526 (Harness) and 1 W11483553 (Tub gasket)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Springfield, Massachusetts 01104
Mike K.
Job Details:
09/15/2025
"Unit unplugged on arrival, found kink in pressure line, repositioned so better, but still running manual drain after completing once and going into diagnostic, in serial range for pressure fault error. Will order control and harness.Office to contact when parts come in to schedule return.; rqstng P&A on 1 W11652038 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Springfield, Massachusetts 01119
Mike K.
Job Details:
09/15/2025
"Unit is under 1yr wp warranty per service bench. Complaint of rf burner only being on hot. Tested on low and not cycling on single or dual element, just stays on. Other burners working fine.Ordering switch/burner.; ordrng 1 W10437092 (Switch) and 1 W10823727 (Burner rf dual) and 1 W10857622 (Switch)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
09/15/2025
"Tested washer due to leaking water and found unit filling to top draining and washing normally no leaking, ran another high fill deep water cycle and found everything dry and operating normally, ran a drain and rinse and found fabric softener clogged up witch could have caused water to over flow or spray out. Cleaned fabric softener and all operations are working to specs advised if any leaking pls try an video or take a pic this will help pinpoint location"
We serviced a
WHIRLPOOL DRYER
Model WED8120HC0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/15/2025
Complaint dryer is not heating. I found error codes F2e1 F3e2 found incoming voltages are correct and proper found element has failed as well as sensor not reading at control ordering harness and control and element to fix. Dryer also is extremely loud and rattling grinding as dryer drum is spinning. Idler locked up as well as pulley ground down ordering kit as well. ; ordrng 1 W11526005 (Control) and 1 WP3387747 (Element) and 1 4392067 (Kit) and 1 W11161899 (Sensor harness)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model GI6SDRXXY02
Near New Britain, Connecticut 06052
Andre
Job Details:
09/15/2025
Ck unit upon arrival and remove freezer door gasket and install new gasket and heat seal gasket for proper suction. Also use steamer to defrost all ice from freezer compartment
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW08
Near Webster, Massachusetts 01570
Glenn
Job Details:
09/15/2025
Installed door gasket and steamed wrinkles out tested all ok
We serviced a
MAYTAG WASHER FL
Model MFW7020RU0
Near Douglas, Massachusetts 01516
Glenn
Job Details:
09/15/2025
Installed drain pump and pressure switch took photos tested all OK
We serviced a
WHIRLPOOL WASHER TL
Model wtw8040dw4
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/15/2025
"Tested and ran diagnostics. Found F7E5 shifter error. Ran diagnostic tests for agitate and spin. Found unit very loud in agitate. Exited diagnostics, removed rotor and shifted. Found shifter cracked and bad. Replaced shifter, retested, now operating properly and quietly.; used 1 W10734521 (Slider) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/15/2025
I replaced all previously ordered parts tested ops in test 4 both evaps produced a full frost pattern unit in defrost mode upon departure. ; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF757SDEM01
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
09/15/2025
Replaced u/I board and functioning properly. Cs says unit has been working well since last repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Holland, Massachusetts 01521
Chris B.
Job Details:
09/15/2025
Complaint that the dishwasher is not washing properly. Found bad wash motor. Replaced part with TS #11613479 and unit running normal. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
09/15/2025
"Inspected and found Ui panel not responding properly, buttons not responding, replaced with new Ui panel and tested fine."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
09/15/2025
"Door locked and couldnt open, popped open lid and unit had load with water in tub. Found broken wire to drain pump. Replaced harness and lock, tested and unit working fine.; used 1 W11643701 (HARNESS LOWER), and 1 W11670519 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model MVW5435PW0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/15/2025
"Unplugged and pulled washer out. Disassembled, removed and replaced wiring harness. Reassembled, tested, washer now operating and draining properly."
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
09/15/2025
"Tested dryer and found unit would tumble but never heat up, tested voltage to terminal block and 120v on each leg 240v acrossed, ohmed heater and thermal fuses finding heater bad. Replaced heater and unit is now drying and operating to specs ; used 1 WP8544771 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ02
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
09/15/2025
"Installed new water tube, heated gasket to seal and module cycled ice make and water is now flowing and all operations are working to specs"
We serviced a
WHIRLPOOL RANGE
Model WFES3330RZ0
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
09/15/2025
"Inspected and found door seal pin clip came loose, reinserted and tested fine"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LC0
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
09/15/2025
"Installed Ui panel and control board, ran diagnostics and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
09/15/2025
"Installed new filter housing and cycled, tested fine."
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF220NCTASR/AA 029
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
09/15/2025
"Compressor running, evap fan is not running. Ff section warm and fr is fine, full frost pattern on evap, pulled out evap cover and fan does seem a little stiff, but I am not getting any voltage to the fan. 48kohms on fan motor. Made a quote for both control board and evaporator fan motor assy. May not need fan assy, with no voltage would, replace control first.Cs paid up front for both parts and the labor. Office to contact cs when parts come in to schedule return.; ordrng 1 DA97-13192B (Evaporator cover) and 1 DA92-00426G (Control board)"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF24FSEDBSR/AA
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
09/15/2025
Complain that the refrigerator is not responding properly. Found unit in demo mode and not cooling. Switch to normal operation and unit back to normal cooling. Collected for minor repairs mention to customer to keep an eye on the cooling and that the refrigerator wont switch back into demo mode.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS588FIHZ04
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/12/2025
Checked and found ice door not closing causing warm air infiltration and ice to melt in bin. Also found bin damaged. Ordering ice door and bin. Checked part availability and scheduled return for 9/17 PM l; ordrng 1 W11098702 (Ice door) and 1 W11347840 (Ice bin)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Somers, Connecticut 06071
Gary V.
Job Details:
09/12/2025
"Inspected and found multiple problems for codes for door vent, wash pump, no water, and main control board faults, will order parts and call for return; ordrng 1 W11416363 (Wash pump) and 1 W11649995 (Door vent) and 1 W11462459 (Main control)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Southington, Connecticut 06489
Andre
Job Details:
09/12/2025
Ck unit upon arrival customer had just finish a dry cycle clothes is dry when inspected. Customer wants clothes super dry behind normal dry. Check vent and found no blockage inform customer unit runs off timer if she wants unit to be more dry she would of to add more extended dry time
We serviced a
WHIRLPOOL RANGE
Model WFGS5030RZ0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
09/12/2025
Checked and tested. Found both left side burners not igniting. Electrodes spark when any other burner is turned on but not when either left side is turned on. Ordering spark module and switch assembly. Checked part availability and scheduled return for 9/18 AM.; ordrng 1 W11703692 (Spark module) and 1 W11727166 (Switch assembly)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDBM02
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
09/12/2025
"Checked over unit and found no ice being made found both door gaskets ripped and water not dispensing properly. Cycled ice make and found it cycling over and over never filling, replaced ice maker and same issue. Tested voltage and 120v present new ice maker faulty. Chcked water flow and found filter not holding and leaking water found valve not closing to stop water from flowing. Will replace ice maker,valve, cap filler and 2 gaskets, parts tentative p/a ; ordrng 1 WPW10349187 (Valve) and 1 W11395888 (Cap filter) and 2 W10830274 (Gasket)s and 1 W10882923 (Ice maker), used 1 W10882923 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model MVW7230HC0
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
09/12/2025
Replaced all parts and washer running normal. Pressure hose is installed correctly as seen in pics.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS321SDHW08
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
09/12/2025
Complaint that the ice maker is not making ice. Found IM switched off. Ran diagnostic cycle and all working properly.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4800BQ0
Near Charlotte, North Carolina 28273
Caleb
Job Details:
09/12/2025
"Replaced suspension rods, unit tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Charlotte, North Carolina 28273
Caleb
Job Details:
09/12/2025
Customer canceled and no longer needs service.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS331SDHM08
Near Charlotte, North Carolina 28217
Caleb
Job Details:
09/12/2025
Unit was defrosting on arrival. Replaced evap fan and harness. Unit checks fine.
We serviced a
MAYTAG WASHER TL
Model MVWB835DW0
Near Charlotte, North Carolina 28210
Caleb
Job Details:
09/12/2025
Customer to decide on repairs. Gearcase leaking oil. Rotor seized on Gearcase shaft.
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/12/2025
"Arrived and no answer at door or phone, office verified.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ00
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/12/2025
"Inspected and found ice maker feeler arm loose, adjusted and tightened, cycled and tested fine now."
We serviced a
KENMORE REFRIGERATOR SXS
Model ="79551829411"
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
09/12/2025
"38 in Ff, staying in 20s in fr, compressor/fans running. Airflow is good. Sealed system issue. Quoted for compressor/evap/labor.denied. Collected for service call."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
09/12/2025
"Unit is within serial range of service pointer, part/labor covered, F3e1 error. Replaced control. Ran diagnostic test cycle fine"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Springfield, Massachusetts 01107
Mike K.
Job Details:
09/12/2025
"Heard a pop and then Oven not working. Tested in bake and broil element heating, bake is not. No break seen in bake element. Relay burnt out on control board.Replaced control and tested bake at 350. Unit preheated fine."
We serviced a
WHIRLPOOL DRYER
Model LG5801XSW3
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
09/12/2025
Unit not tumbling
We serviced a
GE REFRIGERATOR BO
Model GNE27JYMKFFS
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
09/12/2025
"Complaint of no ice or water from dispenser. Tested dispenser and verified no water, removed filter and no water ( this unit does not bypass filter with it out) put back in and no getting low flow. Recommending replacing filter. If still having issue put a quote for a valve assy, but with testing it does look to be the filter. Removed and installed several times, getting water at dispenser but continues to be low flow. Cs says they have not replaced filter in quite awhileFinished basement with drip tiles did not open up to search for water inlet connection, but advised cs if replacing the filter does not work, find connection, if used a piercing valve, sometimes they need to be opened/closed a couple times to clear hole as it is small and can close with build up.Collected for service call"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Plainville, Connecticut 06062
Andre
Job Details:
09/12/2025
Ck unit upon arrival customer stated unit is not spinning out clothes on other cycle only bulky cycle. Ran diagnostic on unit and found F0E5 off balance load. Check suspension and found no bouncing in basket. Ran quick wash with 4 towels and monitor whole cycle with towels. Inform customer to rearrange clothes when unit banging around. Unit operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER TL
Model WTW5025SW0
Near Bristol, Connecticut 06010
Andre
Job Details:
09/12/2025
"Ck unit upon arrival customer stated unit not operating. Check and advance cycle unit would lock then unlock inform customer thats normal and not to disturb unit cycle process or open door, unit would then lock once more and eventually start to call for water. New purchase and customer is unaware of cycle process inform and instruct customer"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
09/12/2025
"Customer complaint door, not shutting right from broken door latch and catch. Replaced parts. Unit now working as designed."
We serviced a
GE FREEZER
Model FUF21SMREWW
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/12/2025
"Customer stated upright, automatic defrost freezer stopped cooling completely this morning. It was cooling fine with no issues occurring. I found the odor and residue of it defrosting to be true. Everything is working properly. Fans are all working properly. Compressor is working properly as of right now, cannot find any issues with freezer as of right this minutewater already starting to freeze temperature in freezer is 0? as of right now. Advising customer to monitor customer unwilling to spend any additional money into freezer as of right now. As it is working."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/12/2025
Complaint dispenser solenoid popped out of holder. Replaced part tested operations performed a diagnostic cycle dispenser now opening properly no further issues found.; used 1 W11412300 (DISPENSER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/12/2025
"Installed parts, icemaker and valve tested all OK"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/12/2025
Found pressure switch malfunction on control board will need to order the part ; ordrng 1 W11608056 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS322FDAM04
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
09/12/2025
"Cycled ice maker and and found it not cycling checked mold and found plastic finger had gotten bent interfering with ice maker no holding it in place, straightened out plastic and unit is now cycling and working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ12
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
09/12/2025
Installed new door and ice chute checked over operations and unit is sealing and now operating To specs
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
09/12/2025
I replaced all previously ordered parts. I tested operations no further issues found at this time with dishwasher. Dishwasher is working properly with no leakage occurring.
We serviced a
JENN-AIR REFRIGERATOR SXS
Model JBSFS42NMX00
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
09/12/2025
Replaced leveling legs replaced additional parts pre-ordered tested operations no further issues found reported by customer at this time. Customer is going to have install team reinstall refrigerator as unit was made accessible
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC136RPS00
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
09/12/2025
Clean refrigerator not making ice properly intermittently will make ice icemaker making noise. Also found unit making noise from damper control as well. Ordering icemaker and damper control. No additional issues found with cooling at this time or with water.; ordrng 1 W11692144 (Ice maker) and 1 WPW10594329 (DAMPER CNTRL)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS588FIHZ04
Near Thomaston, Connecticut 06787
Andre
Job Details:
09/12/2025
Ck unit upon arrival found moisture on top and the side of freezer door gasket. Open and close door and found frozen objects obstructing doors from closing move objects away from door customer will now monitor unit and make sure of proper closure
We serviced a
JENNAIR MW/WALL OVEN COM
Model JMW2427LL02
Near New Hartford, Connecticut 06057
Andre
Job Details:
09/12/2025
Sr#7741708199Ck unit upon arrival per customer microwave door is not closing. Check and found door has to push with heavy force to be closed. Contact tech support per tech support replace inner door and hinges with switches; ordrng 1 W11639552 (Door microwave) and 2 W11732689 (Hinges)s and 1 W11033422 (Interlock) and 1 2Time (2Time)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
09/12/2025
"Found short on heater, replaced heater. Ran unit though diagnostic mode to confirm heater working. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS571CIHZ04
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/12/2025
"Customer complained unit making too much noise. Found freezer fan louder than normal, replaced fan motor . Noise still present. All fan mounting is properly installed. Found fan blade has one slightly misshapen blades. Ordering new blade. Scheduled return call. ; ordrng 1 WP2169142 (Fan blade)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ03
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/12/2025
"Upon arrival compressor is kicking out. Removed filter drier, found moisture/contamination. Called techline sent pictures and documented contamination. Informed customer unit is not repairable. Unit is being sent to review. Someone will contact him in 3-5 business days from Whirlpool. Sr# 7742384081"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Torrington, Connecticut 06790
Andre
Job Details:
09/12/2025
"Ck unit upon arrival and remove all old parts and and install sump motor,valve,panel,console housing with harness ran cycle and check for leaks found no leaks and unit is now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W11175771 VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR FBD
Model WRF767SDHZ02
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/12/2025
"Replaced compressor, vacuumed no leaks . charged 5.25oz r134a. Frost pattern starting. Verified proper operation. Give 24 hr for cooling.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/12/2025
"Found bad sump motor. Quoted repair. Replaced sump, ran diagnostics auto test. Verified no leaks and proper operation. Collected via check #1106; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM12
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/12/2025
Replaced control board and thermistor. Unit working as designed . Verified proper operation.