We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Charlotte, NC 28205
Caleb
Job Details:
11/15/2024
Temps check fine at this time. 37 degrees in the fresh food section and around -2 in the freezer. No leaks or errors to report at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Wingate, NC 28174
Jonathan J.
Job Details:
11/15/2024
"Complaint washing machine not working properly will not progress past wash clothes still soaking wet at the end of the cycle. I found cold water. Inlet valve was clogged full of sediment, clean filter screen to clean filter screen install instruct fulfilled. Let customer know we can warranty this one time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Monroe, NC 28110
Jonathan J.
Job Details:
11/15/2024
"I replaced icemaker previously ordered by previous technician cycled new icemaker after cycling the power to the refrigerator off for over five minutes, icemaker filling and operating normally, I suspect the main reason for the icemaker not making ice was due to it getting stuck on the bail arm, I do not really think there was much wrong with the original icemaker Customer is handicapped and cannot remove ice bin due to her having to pull the refrigerator out from the wall 3 feet to be able to open the door all the way to remove ice bin also customer has a broken arm, preventing her from pressing the button on the ice bin as well. also hindering her from removing ice bin to check. New icemaker filling with appropriate level of water. Water is also dispensing from door at proper water pressure. original icemaker had full cubes all the way across as it was ready to dispense."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
11/15/2024
I replaced freezer door top mount inspected gasket. Everything is sealing properly as of right now. Left nameplate with customer. Customer says she wanted to replace it at a later date. No further issues found with door at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
11/15/2024
"Complaint refrigerator over Cuban food, freezing food, and top section. Dory gasket falling apart on right hand side of door and bin will no longer stay in shelf unit. I found glass shelf is broken. Glass shelves are considered cosmetic parts. Customer will need to contact warranty company or manufacture and see about having them ship her a shelf. W11243759 shelf assembly for customer to call warranty provider. ; schdld next appmnt for 11/22 FRI PM"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, NC 28270
Jonathan J.
Job Details:
11/15/2024
I replaced all previously ordered parts Tested operations no further issues found cooktop is working fine. Both ovens are preheating fine with no fault codes.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/15/2024
"Disassembled dryer, removed and replaced lint chute, seal, thermal fuse and drum. Reassembled, tested, using temp probe on meter observed through three heating and cool down cycles, dryer heating and cycling correctly at this time.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model JJW3830IL01
Near Mooresville, NC 28117
Ryan S.
Job Details:
11/15/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/15/2024
"Removed ice maker assembly. Replaced damper, reassembled and reinstalled. Tested, operating properly with no unusual noises."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Weddington, NC 28104
Jonathan J.
Job Details:
11/15/2024
Complaint crazy loud noise in the middle towards the end of the cycles found f6e3 acu cannot hear motor I found rotor bolt had come completely off and was laying loose under washing machine. I reinstalled with blue locktite. I performed a Dlms calibration process no further noises or issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/15/2024
"Installed new ice maker and cycled unit found unit now filling found when filling unit would chatter at the end of the fill, advised customer water pressure is causing the noise and they can add a suppressor to the water line and it will stop it. All operations are working to specs"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Waterbury, CT 06704
Jimmy R.
Job Details:
11/15/2024
"Tested unit and found no display and unit would not start up, tested voltage to unit and 120v is coming from plug tested voltage a main control and no power, wile checking power noticed interlock switches burnt causing fuse to blow and unit to shut down. Unit needs new control, interlock, and fuses, also unit is to high to remove alone need help pulling unit down requesting second man. Parts tentative p/a ; ordrng 1 W11493414 (Interlock) and 2 W11707984 (Fuse)s and 1 W11443147 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Cheshire, CT 06410
Jimmy R.
Job Details:
11/15/2024
Installed new Gearcase and ran unit threw a wash and spin cycle checking for any sign of clunking could not find anything. Unit is now working normally and noise coming from machine is normal
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Fort Mill, SC 29708
Brandon
Job Details:
11/15/2024
Complaint unit is making loud rubbing noise. On arrival I found that blower wheel is rubbing against can. Took unit apart and tried to adjust to where wheel would not rub but could not get it to sit right. Ordering blower wheel and motor for repair. Please let customer know when we can return.; ordrng 1 WP697772 (Blower) and 1 W11549461 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Fort Mill, SC 29708
Brandon
Job Details:
11/15/2024
Complaint unit is not cooling properly. On arrival I found frost on evaporator cover in freezer. Ordering evap fan harness for repair. ; ordrng 1 W11224591 (Fan)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Gastonia, NC 28054
Clinton
Job Details:
11/15/2024
Needs lower harness installed drain water buy sticking the wires together but unfortunately wont last due to location of break.; ordrng 1 W11643701 (Harness)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, NC 28214
Clinton
Job Details:
11/15/2024
Replaced blower and motor unit no longer making the noise ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Charlotte, NC 28216
Clinton
Job Details:
11/15/2024
A piece of from factory installation left off the bottom wasnt allowing door to close removed
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Charlotte, NC 28209
Clinton
Job Details:
11/15/2024
Went to installed the switch kit if you push on the right side of the door the microwave heats. Noticed the inner panel is broken and bowed out will need the switch kit installed and the new inner door panel; ordrng 1 W11315620 (Inner door)
We serviced a
JENN-AIR OVEN
Model JDRP548HL01
Near Charlotte, NC 28209
Clinton
Job Details:
11/15/2024
On previous visits found the broil element shorted to ground after repair the on short the. Broil element is not longer functional found the volt to broil element is not coming rely board clicking and the thermostat are order as extra they test fine; ordrng 1 W11317945 (Relay control) and 2 WP4449751 (Thermostat)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Charlotte, NC 28210
Clinton
Job Details:
11/15/2024
The customer wanted the foam gasket inserts installed in the gasket she has not a full gasket replacement I dont have the gaskets with me Im in the spare van ; ordrng 2 W1159728 (Gaskets)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Meriden, CT 06450
Jimmy R.
Job Details:
11/15/2024
"Checked over unit and found machine would not drain an would error out 8-4 over flow in float, 9-1 not draining cleared errors and checked pan finding a little water in it, cleared water and found unit tipped forward witch could cause water to over flow and leak into pan. Leveled unit and ran a few wash cycle checking for leaks and found everything dry and working to specs"
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS309BSS00
Near Prospect, CT 06712
Jimmy R.
Job Details:
11/15/2024
"Tested unit and found microwave erroring out F6e8 and no light in microwave, canceled out errors and unit came right back with error code. Checked all wires from main control to boards and all are good tested power at inner cavity light and no power coming from appliance manager. Unit is going to need new appliance manager, control panel, switches with harness, inverter due to controls need to be replaced together, extra time and second man for help, All parts tentative p/a; ordrng 1 W10915648 (Control) and 1 W11033422 (Harness) and 1 WPW10510105 (Inverter) and 1 W10570025 (Control panel) and 1 WP9752759 (Relay), states that autho needed"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Fort Mill, SC 29715
Brandon
Job Details:
11/15/2024
Installed parts on arrival and tested unit. Unit tested fine with no abnormal noises. No other issues found.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL
We serviced a
LG RANGE
Model LTR4815ST
Near Mooresville, NC 28117
Ryan S.
Job Details:
11/15/2024
Customer complained broil rack broken . Model serial tag has been removed. Saw rack just missing screws. Inform customer rack is just missing screws. Customer said she will repair collective trip fee.
We serviced a
LG REFRIGERATOR
Model LFXC22526D/04
Near East Windsor, CT 06016
Gary V.
Job Details:
11/15/2024
"Installed new condenser fan and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near East Windsor, CT 06016
Gary V.
Job Details:
11/15/2024
"Inspected and found multiple problems, inlet valve when energized is making loud vibration noise when ice maker cycles, also freezer door has scratch, (took pic), will order parts and he will call when door arrives. Ordering gum to insulate inlet valve when valve is replaced.; ordrng 1 W11548535 (Inlet valve) and 1 W11435342 (Freezer door) and 1 212643 (Gum sealer)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HWH1
Near Vernon, CT 06066
Gary V.
Job Details:
11/15/2024
"Inspected and found harness connector to pump broken, needs harness and pump, will submit estimate and call for return date.; rqstng P&A on 1 W11678565 (Harness) and 1 W11665769 (Wash pump)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near South Windsor, CT 06074
Gary V.
Job Details:
11/15/2024
"PointerW10412840. Techline Sr#7740335076. Inspected and found glass separating from frame and isnt glued together properly, also found door on left side popping when being closed, will order parts and return.; ordrng 1 W11156895 (Cooktop) and 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Windsor, CT 06095
Gary V.
Job Details:
11/15/2024
"Inspected and found UI panel, warped, and peeling off, and main control board getting 120 V volts but no operation and UI panel is unresponsive, will order parts necessary to repair and return.; ordrng 1 W11460908 (Ui panel) and 1 W11460962 (Ui board) and 1 W11506011 (Main acu)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KBS02
Near Granby, CT 06035
Gary V.
Job Details:
11/15/2024
"Installed parts listed and cycled, tested fine. Please allow 24-48 hours for ice production.; dspstn on spec-tagged invntry: 2 W11159728 GASKET 1 W11482383 VALVE , and 1 W11658802 ICE MAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near York, SC 29745
Mitch H.
Job Details:
11/15/2024
"Removed ice maker assembly. Disassembled, replaced divider, auger motor and yoke. Reassembled, tested, now dispensing ice properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near York, SC 29745
Mitch H.
Job Details:
11/15/2024
Removed and replaced refrigerator LED module. All lights now operating properly.
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near York, SC 29745
Mitch H.
Job Details:
11/15/2024
"Disassembled washer. Removed and replaced gear case and motor. Reassembled, ran control calibration, completed properly. Tested washer in Quick wash cycle, filled and agitated correctly. Cancelled cycle, drained correctly. Ran drain and spin, operated normally. Washer operating properly at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Clover, SC 29710
Mitch H.
Job Details:
11/15/2024
Checked and found freezer door gasket warped and not sealing correctly. Ordering gasket. Advised customer that office will call to schedule when part arrives.; ordrng 1 W10861499 (Freezer door gasket)
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Shrewsbury, MA 01545
Glenn
Job Details:
11/15/2024
Installed parts lid hinge and lid lock tested all ok washer is now in rinse and spin and working fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW03
Near Worcester, MA 01605
Glenn
Job Details:
11/15/2024
"Fridge not defrosting. Replaced control board and defrost thermistor tested all ok ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTOR,FC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS8
Near Southampton, MA 01073
Mike K.
Job Details:
11/15/2024
"Torn gaskets verified, ordered; rqstng P&A on 2 W10830046 (Rf door gasket)s"
We serviced a
FRIGIDAIRE M/W OTR
Model FMV157GC
Near Westfield, MA 01085
Mike K.
Job Details:
11/15/2024
"Turntable not operating. Verified 120vac coming to motor. Quoted for motor/labor. Denied, collected for service call only."
We serviced a
LG WASHER
Model WM3470HWA
Near Westfield, MA 01085
Mike K.
Job Details:
11/15/2024
"Boot is dirty constantly, growing mold. Cs cleans it regularly but is sometimes getting on clothes, keeps door open between cycle. Quoted for boot/labor, denied. Collected for service call only"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RV0
Near Agawam, MA 01030
Mike K.
Job Details:
11/15/2024
"Replaced the bassy swapping all parts over to new tub. Unit was in garage so did not reinstall. Cs was shipped two tubs, verified with office that customer could contact wp to see if they want extra back or scrap."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Mint Hill, NC 28227
Caleb
Job Details:
11/15/2024
"Customer stated that unit was leaking. Ran test cycle and couldnt get unit to leak. Unit was leaning forward, adjusted legs to level unit out, also found evidence of oversuds. Advised customer of proper use and care, unit tests fine at this time, if call back order 1 W11105961 vent, 1 WPW10428211 vent, and gasket WP8269259"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW09
Near Charlotte, NC 28210
Caleb
Job Details:
11/15/2024
"Evidence of cap arcing. Checked mag just in case and found mag tube has a minor dent. Unsure if this minor dent will cause issues. Ordering new mag. Unit needs new mag, cap and diode. ; ordrng 1 W10754299 (Mag) and 1 W10850446 (Cap) and 1 W11256462 (Diode)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Harrisburg, NC 28075
Johnny
Job Details:
11/15/2024
Cx stated unit keeps running. I verified complaint. Timer wasnt timing. Quoted cx. Collected trip fee.
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Fort Mill, SC 29715
Brandon
Job Details:
11/15/2024
Complaint light would not turn off under unit. Replaced control board on arrival and tested unit. Unit tested properly. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ06
Near Concord, NC 28027
Johnny
Job Details:
11/15/2024
Installed new parts. Tested heater. Unit working as designed.; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Concord, NC 28027
Johnny
Job Details:
11/15/2024
"Installed new parts. Ran service cycle. Ran calibration cycle. Unit working as designed.; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP , used 1 W11513248 (DOOR LOCK) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Cornelius, NC 28031
Johnny
Job Details:
11/15/2024
Cx stated unit would shut off. Then will not start again till after it cools down. Cx stated unit gets hot in air dry only. Ordering necessary parts for repair.; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel) and 1 W10888146 (Housing) and 1 W11596046 (Seal) and 1 WP3387747 (Heater)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Cornelius, NC 28031
Johnny
Job Details:
11/15/2024
User interface dont respond each time. Cx stated sensor dry not working properly. Ran service cycle. Sensor dry would not respond. Ordering necessary parts for complete repair.; ordrng 1 W11413567 (User interface) and 1 W11618917 (Control board) and 2 WP3387223 (Sensor)s and 1 WPW10298258 (Harness)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cornelius, NC 28031
Johnny
Job Details:
11/15/2024
Damaged drum causing noise; ordrng 1 W10899578 (Drum)
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/15/2024
"Yeah, two point washing machine making loud gravel sound during spin and agitate. I found bearing has failed in gearcase causing noise. Unit will need lower end parts and agitator.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11454372 (Gearcase) and 1 W10528947 (Hub) and 1 W10846191 (Washplate) and 1 WPW10556325 (Tub ring)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Monroe, NC 28112
Jonathan J.
Job Details:
11/15/2024
"Not making ice leaking on floor I found freezer door slides have failed on the left side preventing door from closing properly have to slam door extremely hard to get door to seal properly. I found icemaker calling for water, but no water is coming out of icemaker not just a frozen overfill tube issue Im going to need a water inlet valve. ordering a freezer door gasket as well also top fresh food door gasket is shredded apart on both sides. No add additional issues found with refrigerator at this time.; ordrng 1 W10443320 (Gasket freezer) and 1 W11658402 (Slide rail) and 1 Rivetgun (Rivet gun) and 2 W10830162 (Ff door gasket)s and 1 WPW10420083 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Charlotte, NC 28210
Clinton
Job Details:
11/15/2024
"Installed. New control boards and led lights ; dspstn on spec-tagged invntry: 1 W11683243 MODULE LED 1 WPW10675033 CNTRL-ELEC , and 1 WPW10769076 CNTRL-ELEC"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Charlotte, NC 28277
Caleb
Job Details:
11/15/2024
"Part defective, customer dose not want it. Ordering new part. ; ordrng 1 W11719704 (Cook top)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Charlotte, NC 28277
Brandon
Job Details:
11/15/2024
Complaint unit would not wash. Found on arrival that pump was bad. Installed pump that was with me and tested unit. Found that water valve was also cross threaded. Installed new valve using truck stock. Unit tested properly. No other issues found.; used 1 W11434044 (VALVE-INLT) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model GSC309PVS02
Near Charlotte, NC 28277
Brandon
Job Details:
11/15/2024
Complaint unit burnt hole in inner door. Door frame is already ordered please let customer know when we can return for repair.
We serviced a
GE DISHWASHER
Model ZDT975SIJOII
Near Charlotte, NC 28277
Brandon
Job Details:
11/15/2024
Complaint units door is falling down when opening. Found that springs have fallen off of broken. Could not uninstall unit because custom trim on cabinets could not be removed. Will need springs on return visit for repair if customer goes with repair.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW6
Near Waxhaw, NC 28173
Brandon
Job Details:
11/15/2024
"Complaint burner is not heating correctly. Found on arrival that infinite switch was bad. Used truck stock to replace switch and tested unit. Unit tested properly.; dspstn on spec-tagged invntry: 1 WPW10434452 INFINITE SWITCH , used 1 WP3149404 (INFINITE SWITCH) from stock"
We serviced a
GLADIATOR BEVERAGE CENTER
Model GABC05FDKG00
Near Suffield, CT 06093
Gary V.
Job Details:
11/15/2024
"Concern is running too cold. Inspected and found unit running at 32 degrees way to cold. Found CL fault, unit does not have diagnostics mode, only fault codes and CL fault refers to faulty control board, will order part and call when parts are available. Ordering sensor for back up. ; ordrng 1 W11543701 (Main pcb) and 1 W11290657 (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPDUDE01
Near Somers, CT 06071
Gary V.
Job Details:
11/15/2024
"Inspected and found freezer module not working and replaced, didnt detect any issues with front display at this time, all other functions test fine at this time.; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/15/2024
"Spoke with customer and advised unit is not in warranty when reading the serial number and we will need a receipt with model and date on it, customer sent me the receipt but no model advised we cant except that need the correct one and no answer. Advised can not do anything with out that or they would have to pay"
We serviced a
GE MICROWAVE
Model PEB9159SJ3SS
Near Woodbury, CT 06798
Jimmy R.
Job Details:
11/15/2024
"Installed new parts and ran microwave thew a 1 min heat cycle, unit heating up and working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV2
Near Worcester, MA 01605
Glenn
Job Details:
11/15/2024
Replace harness to valve tested all ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Holden, MA 01520
Glenn
Job Details:
11/15/2024
Installed tub tested all ok no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Charlotte, NC 28226
Caleb
Job Details:
11/15/2024
"Replaced door switch, unit tests fine now.; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Pineville, NC 28134
Caleb
Job Details:
11/15/2024
Replaced bezel. Unit shuts fine and tests fine.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Denver, NC 28037
Ryan S.
Job Details:
11/15/2024
"Customer complain unit is extremely loud when spinning and cuts breaker when in spin . No error codes present except loss of power f7 e 0. found gearcase leaking oil .stater /rotor is completely covered in oil, causing short, ordering gearcase, stater, rotor ,slider, and agitator. Also putting in for 2X timeframe and informed customer office Will call when parts come in to schedule Return call.; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 2xtimeframe (2xtimeframe) and 1 W11550891 (Agitator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Milford, MA 01757
Aimee Z.
Job Details:
11/15/2024
Got message Cust had no ice . Just put in day be for in afternoon . Need to go to house and call tech line.Doors switch working and if run through diagnostics to circulate ice maker And fills with water and freezes the with ice . Spoke to tech line Explained just put new harness lost draw and the deli board lights.The led in fridge not working and the icemaker isnt working works manually.Tested the ice level in bucket say emptyNeed to call from house per tech line.; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Huntersville, NC 28078
Johnny
Job Details:
11/14/2024
Installed new part. Cx verified successful repair. Unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, SC 29730
Brandon
Job Details:
11/14/2024
Complaint unit will not go through cycle. Found that drain pump wiring was cut. Spliced wires back together and tested unit. Unit tested properly.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Indian Land, SC 29707
Brandon
Job Details:
11/14/2024
Complaint unit was not heating. Took unit apart and measured all electrical components and found all checked ok. When I put the unit back together and tested it. It tested functional. Possible loose connection somewhere. No other issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Thomaston, CT 06787
Andre
Job Details:
11/14/2024
"Ck unit upon arrival and found partial frost on freezer evaporator with block of ice, seal system repair was done on unit a year prior around the same time frame . Base on frost possibly small leak or partial restriction inform and quote customer on leak finding cost and if not we can go ahead and replace both evaporator and flush unit. Customer declined estimate for repair and will look into purchasing new unit"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Fort Mill, SC 29707
Brandon
Job Details:
11/14/2024
"Complaint door is not opening and closing correctly. Found on arrival that pins are broken on both sides of rear support of unit. Causing hinges to bend and not work properly. Ordering support and hinges for repair. Please let customer know when we can return.; ordrng 1 WPW10681564 (Support) and 1 W11612302 (Hinge) and 1 WP8534853 (Hinge), dspstn on spec-tagged invntry: 1 8194001 DOOR LINK KIT , states that autho needed"
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Fort Mill, SC 29715
Brandon
Job Details:
11/14/2024
On arrival I installed drain pump and tested unit. Unit came on immediately and started making ice. No issues or leaks detected.
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Charlotte, NC 28273
Mitch H.
Job Details:
11/14/2024
"Checked and tested all burners, found them heating and cycling normally. Infinite switches operate and control settings correctly. Cooktop operating as designed. Explained to customer that everything was working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Charlotte, NC 28273
Mitch H.
Job Details:
11/14/2024
"Refrigerator unplugged on arrival. Removed and replaced defrost heater and harness. Reassembled, plugged unit back in. Compressor and all fans operating properly. Not tripping breaker."
We serviced a
ROPER REFRIGERATOR
Model RS25AGXNQ00
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/14/2024
"Checked and found ice door not sealing properly allowing warm air infiltration. Also found diffuser iced up. Requesting P&A for ice door, spring and diffuser. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WP2180353 (Chute door) and 1 WPW10224328 (Spring) and 1 WPW10151374 (Diffuser)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/14/2024
"Checked and found belt coming apart and squealing noise coming from idler and rollers. Quoted customer for repair, customer approved. Disassembled dryer, replaced parts using dryer kit. Reassembled, tested, dryer now operating quietly and properly.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near York, SC 29745
Mitch H.
Job Details:
11/14/2024
"Unplugged refrigerator. Removed and replaced dispenser control. Plugged back in. Ran ice maker test 57, cycled and completed correctly. Ran valve test 45, valve activated and filled normally. All functions tested properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Simsbury, CT 06070
Gary V.
Job Details:
11/14/2024
"Installed new module and cycled, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Ellington, CT 06029
Gary V.
Job Details:
11/14/2024
"Inspected and found main acu getting 120v but no operation at all. Unit needs ui panel and main control, will submit estimate and call for return date.; rqstng P&A on 1 W11613564 (Ui panel) and 1 W11637583 (Main acu)"
We serviced a
LG REFRIGERATOR
Model LRFDS3016S00
Near Leicester, MA 01524
Glenn
Job Details:
11/14/2024
Installed main pct tested no error code present fans are operating tested all ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, NC 28262
Johnny
Job Details:
11/14/2024
"Installed new parts, tested dryer, working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Charlotte, NC 28216
Ryan S.
Job Details:
11/14/2024
Customer complain you did not making ice. Were in service test for icemaker harvest. icemaker run test came back with ice bin Full. Ice bin was not full. Replaced icemaker from truck stock. Ran ice maker harvest test again came back as ice bin not full. Ice bin is not full so correct. Ran fill test . icemaker filled with water verified proper operation.; used 1 W10873791 (ICE MAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Gastonia, NC 28054
Ryan S.
Job Details:
11/14/2024
Customer complain unit was getting off balance making noise brand unit through cycle no issues found and diagnostic cycle brand quick wash with three towels unit unit spinning and operating as designed for customer on proper loading procedures verified proper operation.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS02
Near Clover, SC 29710
Mitch H.
Job Details:
11/14/2024
"Pulled oven partially from wall. Disassembled, removed and replaced both control boards and console. Reassembled, turned power back on. Tested both ovens, heating and operating properly."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW01
Near Charlotte, NC 28277
Caleb
Job Details:
11/14/2024
"Fund ice buildup on the freezer bottom, defrost drain line was frozen over, removed ice and cleared any obstruction if any, didnt find anything blocking tube other then ice. Water flowed through drain tube fine. Did all this without removing the door due to issues with getting the door to line up last time it was removed."
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Charlotte, NC 28227
Caleb
Job Details:
11/14/2024
"Part ordered by last tech is wrong color. The part number I originally ordered is the correct part number it was packaged wrong. Unit needs stainless color. Not white,or gray,or black. ; ordrng 1 W11117588 (Stainless) and 1 W11117588 (Door STAINLESS)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Matthews, NC 28105
Caleb
Job Details:
11/14/2024
Sound is coming from refrigerant being pushed through the evaporator. Documented with Techline. Techline advised using masking kit in cap tube leading to evaporator. Also depending on if the units cap tube is copper that the cap tube needs to be positioned at a 45 degree angle coming out of drier filter .to help with proper pressure and flow. IF ITS ALUMINUM DO NOT TOUCH SR#7740324105.; ordrng 3 4318168 (Mask)s and 3 W10266810 (Kit)s
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS8
Near Charlotte, NC 28277
Caleb
Job Details:
11/14/2024
Clips order do not keep the tines upright. They keep the tines straight and allow the tines to pivot. Hence the name pivot clip. Unit needs new positioner clips. ; ordrng 4 WP8539102 (Positioner clip)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Charlotte, NC 28277
Caleb
Job Details:
11/14/2024
"Unit needs new evap cover, evap fan failure and thermistor shorted. ; ordrng 1 W11610999 (Evap cover)"
We serviced a
GE WALL OVEN
Model ZET857S81SS
Near West Springfield, MA 01089
Jorden
Job Details:
11/14/2024
Jordan has no sense of smell. Send someone else. ; saved tckt
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Holyoke, MA 01040
Jorden
Job Details:
11/14/2024
"Arrived and found lint build up on the blower wheel, removed and tested fine. Advised customer to replace the accordion style venting with straight pipe to help cut down on how much lint gets stuck inside unit."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Holyoke, MA 01040
Jorden
Job Details:
11/14/2024
Arrived and found unit hooked up to the sink in the kitchen. Found no error codes and could not replicate complaint. Unit operating as designed. Customer education on the differences between cycles and options. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB05
Near Holyoke, MA 01040
Jorden
Job Details:
11/14/2024
"Arrived and found complaint: display is not working. Found UI receiving 14vdc but no response or indicators lit up. Customer also said the unit had a loss of cooling unexpectedly. Found UI display circuitry with some oxidation, ordering UI console and Minotaur board under p/a. ; rqstng P&A on 1 W11082837 (cntrl-elec) and 1 W11035836 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model Mvw6230hw3
Near Holyoke, MA 01040
Jorden
Job Details:
11/14/2024
"Arrived and found error code F7E1 (tachometer fault) stored in system, cleared codes. Found through tachometer test that its not sensing the rotation of the tub, replaced and tested fine. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB05
Near Holyoke, MA 01040
Jorden
Job Details:
11/14/2024
"Arrived and found complaint: display is not working. Found UI receiving 14vdc but no response or indicators lit up. Customer also said the unit had a loss of cooling unexpectedly. Found UI display circuitry with some oxidation, ordering UI console and Minotaur board under p/a. ; rqstng P&A on 1 W11082837 (cntrl-elec) and 1 W11035836 (cntrl-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Granby, CT 06060
Mike K.
Job Details:
11/14/2024
"Unit had to be pulled out to replace sump, added 2x time. Replaced drain hose and sump assy, reinstalled unit and tests fine.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP , used 1 2x time (2x time) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Granby, CT 06060
Mike K.
Job Details:
11/14/2024
"Unit is under 1yr wp warranty per receipt, took photo.Unit has no power, no lights. Tight fit to counter island, took picture of some marks of floor prior to moving used sliders to pull out and slide to side, cs helped to keep sliders under unit, 120vac at wall but nothing after cs nitrile. Found lead in harness had backed out, adjusted so it stayed in firmly, male side was a bit deformed , likely what pushed it out to begin with, was able to adjust and connected properly, power restored and nit running."
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Walpole, MA 02032
Aimee Z.
Job Details:
11/14/2024
Found the fan in fridge not working power going to .Also found cust unplugged and caused back panel to bulge and crack.Would need to replace insulation filled with ice Cust buying new