Service History 37 - Advantage Appliance Repair

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Bloomfield, CT 06002

Gary V.

Job Details: 02/07/2025

"Inspected and found Ui panel not responding properly and main acu getting 120v but not powering on, also found lid lock broken, will submit estimate and call.; rqstng P&A on 1 W10810403 (Lid lock) and 1 W11162440 (Main acu) and 1 W11135393 (Ui panel)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5015LW0

Near Granby, CT 06035

Gary V.

Job Details: 02/07/2025

"Inspected and found cam assy sheared, and replaced, attempted to cycle and found pressure system fault in main acu, will order parts and return.; ordrng 1 W11481722 (Actuator) and 1 W11513246 (Main acu), used 1 W10721967 (CAM KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Enfield, CT 06082

Gary V.

Job Details: 02/07/2025

"Inspected and found f7e1 fault for no heat, ohmed heater circuit and tested good, ran diagnostics and unit reset and heater working now. All other functions test fine. Trip fee collected by office."

We serviced a

LG REFRIGERATOR

Model LTCS20030S/00

Near Somers, CT 06071

Gary V.

Job Details: 02/07/2025

"Inspected and found customer had turned unit to coldest possible setting causing ice build up on evaporator and motor shroud, cleared out ice and fan is now running. Set controls back to normal levels."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ17

Near Clover, SC 29710

Mitch H.

Job Details: 02/07/2025

"Disassembled dispenser. Removed and replaced pads and separator. Reassembled, tested. Pads operating properly and ice door closing tightly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Clover, SC 29710

Mitch H.

Job Details: 02/07/2025

"Checked and found diffuser not closing properly. Removed and replaced diffuser. Tested, now opening and closing correctly."

We serviced a

WHIRLPOOL WALL OVEN SINGLE

Model WOD51EC0HS02

Near Lake Wylie, SC 29710

Mitch H.

Job Details: 02/07/2025

"Pulled oven from wall, removed and replaced oven hi-limit. Tested, oven now heating and operating properly."

We serviced a

MAYTAG MICROWAVE

Model MMV1164WW4

Near Plymouth, CT 06786

Andre

Job Details: 02/07/2025

"Ck unit upon arrival and found Time selection option operating but option to start operation and stop operation and few other selection is now operating submitted for P/A parts tentative ; ordrng 1 Wpw10487532 (Cntrl) and 1 W10315761 (Control), states that autho needed"

We serviced a

MAYTAG WASHER

Model MAT20MNAWW

Near Springfield, MA 01103

Jorden

Job Details: 02/07/2025

"Arrived and found error codes F5E1 (lid switch fault) and F7E5 (shifter fault) stored in system, cleared codes. Ran auto test mode and all functions operated normally. Only problem is lid latch has trouble and needs some encouragement sometimes. Ordering latch. ; ordrng 1 WPW10482836 (latch)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ludlow, MA 01056

Jorden

Job Details: 02/07/2025

"Arrived and found same fuse open, jumped and verified good air flow from rear of unit and at the venting outlet. Verified heating element not grounded. Customer then informed me the timer doesnt count down. Ordering timer and a new fuse. ; ordrng 1 WPW10185982 (timer) and 1 WP3392519 (thermal fuse)"

We serviced a

JENNAIR ICE MACHINE

Model JUIFN15HX01

Near Clover, SC 29710

Mitch H.

Job Details: 02/07/2025

"Disassembled, removed and replaced main control and user interface. Reassembled, tested, now powers on and operating properly."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Plainville, CT 06062

Andre

Job Details: 02/07/2025

Ck unit upon arrival and found F8E1 error code disconnect hose from behind unit and check and found no restriction in water flow. Remove pressure hose and blow through pressure hose and ran normal operation and found unit went through full cycle customer will operating unit

We serviced a

WHIRLPOOL DRYER

Model WED6605MW0

Near Prospect, CT 06712

Jimmy R.

Job Details: 02/07/2025

"Tested dryer and found unit heating but not drying clothes first cycle it would take customer one ore cycle to complete. Ran unit and found no error checked air flow when running and found unit not sucking out air good enough, pulled unit forward and found vent crushed in back and venting not venting properly due to blocked vent. Advised customer on getting vent cleaned. Wile running unit would thump found rollers had flat spots in them, replaced with kit and unit is now clean and running normally just customer house vent needs to be cleaned"

We serviced a

KITCHENAID M/W OTR

Model KOED530PPS00

Near Rock Hill, SC 29730

Brandon

Job Details: 02/07/2025

On arrival I checked error codes to unit and found a low fan speed error code. I replaced both fans in back of unit and tested. Unit tested properly. No other issues found.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Waxhaw, NC 28173

Brandon

Job Details: 02/07/2025

Complaint unit is not washing dishes properly. On arrival I found that pump is not being actuated every time cycle starts. Also spray arm is full of food in tracts. Ordering control pump and spray arm for repair. Please let customer know when we can return.; ordrng 1 W11665769 (Pump) and 1 W11101428 (Spray arm) and 1 W11305303 (Control)

We serviced a

WHIRLPOOL WASHER FL

Model CHW9150GW1

Near Amherst, MA 01002

Mike K.

Job Details: 02/07/2025

"Replaced CCU. When plugged in immediately gives the f27 error. Replaced the pressure switch and same. Attempted to get into diagnostics per tech manual as it has option to reset error codes, but will not got into service tests. Attempted with AA1 connector on/off and with service door opened closed. Instruction say to hold upper right key for a second and should come up P01, never does. Holding middle lower button will come up as 6.01, but will not go to P01 from there either.Same within plugged in with new pressure sensor attached or not to pressure hose.Called tech line and documented. Will have it a replace u/i as wont go into service testsSr7740913236Office to look up u/I board as can only find parts diagram for W0, not W1.; ordrng 1 Unknown (U/I board), used 1 WPW10448876 (SWITCH-WL) from stock"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Chicopee, MA 01013

Jorden

Job Details: 02/07/2025

"Arrived and installed parts ordered, tested fine. ; dspstn on spec-tagged invntry: 1 WPW10443885 DOOR LOCK"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HBS03

Near Chicopee, MA 01020

Jorden

Job Details: 02/07/2025

"Arrived and contacted tech support, documented with them the notes of our prior visits largely centered around failed ice production. We went through diagnostic checks and found another E5 error code. Cycled power to unit. Tech assist both advised the customer contact customer support and in the mean time I order UI panel as that is where the logic for the ice maker is controlled. SR #7740910462; ordrng 1 W11636543 (UI panel)"

We serviced a

FRIGIDAIRE RANGE

Model GCRG3060AFH

Near Springfield, MA 01107

Jorden

Job Details: 02/07/2025

"Arrived and found complaint: bake not working, broil works fine. Found customer had removed unit from its sitting position. Found bake igniter receiving 120v but open, replaced igniter and tested fine."

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Springfield, MA 01103

Jorden

Job Details: 02/07/2025

"Arrived and installed CCU, tested fine."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Charlotte, NC 28213

Johnny

Job Details: 02/07/2025

Installed new part. Tested unit. Working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS3

Near Charlotte, NC 28269

Johnny

Job Details: 02/07/2025

"Cx stated unit not draining. Error code f9e1. Confirmed complaint. Observed drain hose not hooked up to to proper port. Relocated to proper drain port, tested unit. Unit working as designed."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Ellington, CT 06029

Gary V.

Job Details: 02/07/2025

"Installed new Ui harness and main control, ran auto diagnostics test and all functions test fine now.; dspstn on spec-tagged invntry: 1 W11400681 CNTRL-ELEC"

We serviced a

MAYTAG WASHER FRONT LO

Model MHW8200FC0

Near Bellingham, MA 02019

Aimee Z.

Job Details: 02/07/2025

Installed new drain pump filled and drain checked for leaks and drained; dspstn on spec-tagged invntry: 1 WPW10605427 DRAIN PUMP

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS02

Near Mint Hill, NC 28227

Caleb

Job Details: 02/07/2025

"Found E5 error for ice maker. Replaced ice maker, unit checks fine. If call back order 1 fill tube heater 1 W11087201. Water line had ice frozen in water line, tested heater via diagnostics and heater tests fine.; used 1 W11658802 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ware, MA 01082

Chris B.

Job Details: 02/07/2025

Replaced all parts and washer working normal.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Worcester, MA 01605

Chris B.

Job Details: 02/07/2025

Replaced all parts and unit running normal. No leaks detected.; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF305ESS09

Near Northbridge, MA 01534

Glenn

Job Details: 02/07/2025

Installed parts tested all ok

We serviced a

MAYTAG WASHER TL

Model MVW7230HW1

Near Clover, SC 29710

Mitch H.

Job Details: 02/07/2025

"Checked and tested. Found washer would not agitate or spin. Found rotor bolt had backed out and rotor had come off. Removed and checked slider, no issues. Reinstalled rotor, applied locktite to bolt and ensured it was tight and secure. Ran diagnostics test cycle, completed correctly. Ran DLMS calibration. Washer operating properly. Collected for call on cc"

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model GRMC2273CF00

Near Milford, MA 01757

Glenn

Job Details: 02/07/2025

Installed parts tested all ok had to call tech line due to error Er FA cleared error File # 87927227

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Grafton, MA 01536

Glenn

Job Details: 02/07/2025

Installed inner door tested dishwasher still leaking upon further inspection. I discovered the tub is warped causing the leak order part ; ordrng 1 W11409866 (Tube stainless)

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA01

Near Shrewsbury, MA 01545

Glenn

Job Details: 02/07/2025

Upper spray arm worn out has fallen off and can not be reattached. Order part manifold wit( upper spray arm ; rqstng P&A on 1 DD93-01014A (Manifold with upper spray arm)

We serviced a

WHIRLPOOL WASHER TL

Model WTW8500DC0

Near Shrewsbury, MA 01545

Glenn

Job Details: 02/07/2025

Found bearing failure repair declined.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Ellington, CT 06029

Gary V.

Job Details: 02/07/2025

"Inspected and found multiple problems, drain pump no longer pumping properly, door seal and upper rack adjusters are broken and need to be replaced, will submit estimate and call with return date.; rqstng P&A on 1 WPW10531320 (Drain pump) and 1 W11177741 (Door seal)"

We serviced a

WHIRLPOOL MICROWAVE W

Model WOC75EC0HS01

Near Clover, SC 29710

Mitch H.

Job Details: 02/07/2025

Tested and confirmed microwave not heating. Ran diagnostics. Found F1E5 inverter error. Will need inverter as well as magnetron. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W10217711 (Inverter)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Charlotte, NC 28215

Caleb

Job Details: 02/07/2025

"Adjust defective. Replaced adjusters, unit checks fine.; used 1 W10712395 (ADJUSTER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Charlotte, NC 28214

Ryan S.

Job Details: 02/07/2025

"Customer complain unit leaking found connection between two drain hoses. Had bad section in hose . cut tip of bad section of hose off. Reconnected ran unit , drained unit. Leak now repaired verified proper operation."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Waxhaw, NC 28173

Brandon

Job Details: 02/07/2025

On arrival I installed sump assembly using truck stock because pump that was sent with me was defective. Unit tested fine after install. I leaks or issues detected.; used 1 W11416362 (MOTOR/SUMP) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Indian Land, SC 29707

Brandon

Job Details: 02/07/2025

On arrival I replaced all parts and tested unit unit tested properly. No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHZ04

Near Fort Mill, SC 29707

Brandon

Job Details: 02/07/2025

Complaint unit keeps having intermittent condensation problems in the freezer. On arrival unit seemed fine. Door sealed all the way around and no condensation on the inside. Both sides had proper temps. No frost buildup on evap. No repairs needed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Huntersville, NC 28078

Johnny

Job Details: 02/07/2025

F8e4 error code. Removed water from drain pan. Ran several service cycles to ensure no leaks. Unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS03

Near Fort Mill, SC 29707

Brandon

Job Details: 02/07/2025

Complaint lights are out in fridge and unit has low water pressure. Tested filter housing on arrival to see if that was the issue and it wasnt. Valves on fridge are cutting water pressure short. Also light in freezer are out. Ordering LEDs and valves for repair.; ordrng 1 W11482025 (Valve) and 1 W11482383 (Valve) and 1 W11483116 (Light) and 1 W11484839 (Led)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ10

Near Fort Mill, SC 29715

Brandon

Job Details: 02/07/2025

Replaced both parts on arrival and found unit still was not dispensing. Water is able to trace all the way up to valve but no further. Please order valve for repair.; ordrng 1 W11548535 (Valve)

We serviced a

KITCHENAID M/W OTR

Model KOED530PPS00

Near Rock Hill, SC 29730

Brandon

Job Details: 02/07/2025

On arrival I checked error codes to unit and found a low fan speed error code. I replaced both fans in back of unit and tested. Unit tested properly. No other issues found.

We serviced a

KITCHENAID REFRIGERATOR BO

Model KRFF707ESS01

Near Charlotte, NC 28211

Caleb

Job Details: 02/07/2025

Found fresh food evap not running while in test 3 of diagnostics for air baffles and fan motors. Apon further inspection when checking for proper voltage I found that the mullex plug to evap fan for the fresh food section was fried. Unit non repairable. Customer also stated that the fan was replaced at least once a year over the past few years. Control failure or connection issues may have led to the connections to burn and fail.

We serviced a

WHIRLPOOL M/W OTR

Model WMH53521HZ3

Near Charlotte, NC 28278

Clinton

Job Details: 02/07/2025

Part ordered is not correct. Reordered correct control. W11182110; ordrng 1 W11182110 (Control)

We serviced a

JENNAIR DISHWASHER

Model JDAF5924RL0

Near Charlotte, NC 28211

Caleb

Job Details: 02/07/2025

"Replaced outer panel, unit checks fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HW

Near Charlotte, NC 28205

Caleb

Job Details: 02/07/2025

"Found that error codes are no longer present. Possible oversuds error that resolved itself,advised customer of proper use and care. Tightened water lines to valves due to a small drip. Unit tests fine at this time."

We serviced a

MAYTAG WASHER

Model MHW7100DC0

Near Charlotte, NC 28208

Caleb

Job Details: 02/07/2025

Tech was assigned as a helper; snapped 6 QuickPics

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Wrentham, MA 02093

Aimee Z.

Job Details: 02/07/2025

Installed elec control and ran diagnostics Complete

We serviced a

GE REFRIGERATOR SXS

Model Gfd28geldds

Near Wrentham, MA 02093

Aimee Z.

Job Details: 02/07/2025

Found the water line not frozen and can here the valve no water to ice maker or disp.Tested water back fridge is there.Needs valveCust paid one check for both calls; ordrng 1 WR57X27527 (Water valve) and 1 WR57X27487 (Feeder valve)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Charlotte, NC 28214

Ryan S.

Job Details: 02/07/2025

"Customer complained of issues drying . Found 10-2 error. Ran diagnostics heater working , all wires connected to vent, ordering vent and control board. ; ordrng 1 W11629914 (Control) and 1 W11649995 (Vent)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, NC 28216

Ryan S.

Job Details: 02/07/2025

"Customer complained in auto sense with little to no clothes unit fills all the way to top plastic part. Customer pointed to top ring on basket. Informed her water should never get that high. Ran unit on normal wash. Unit overfilled, no obstructions in pressure hose, ordering new control board. Informed customer office will call when part comes in. ; ordrng 1 W11603810 (Control board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Charlotte, NC 28216

Ryan S.

Job Details: 02/07/2025

"Customer complained unit will not start . start button not operational. Maintenance man accompanied me in empty apartment said start button not working. Unit will not start. Confirmed Complaint , could not get unit to go into service mode either. ordering control board. Informed customer Office will call when part comes in.. ; ordrng 1 W11683480 (Control electronic)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF540CWHZ02

Near Denver, NC 28037

Ryan S.

Job Details: 02/07/2025

"Installed new valve, checked for leaks and icemaker cycled while before unit, valve opened and icemaker now filling. Verified proper operation."

We serviced a

MAYTAG WALL OVEN SINGLE

Model MOED6030LZ01

Near Iron Station, NC 28080

Ryan S.

Job Details: 02/07/2025

"Customer stated upon my arrival they broke the door glass moving unit before my arrival . Informed customer they would have to pay for door repair. They said they will call whirlpool to replace it. They have been moving oven to use older oven while waiting on repairs, and moving oven back for me to repair/test. Took pictures of cabinet damage and glass door damage. Installed both fans and ram both units bake preheat 350?. F8E1 error returned. Called techline. Techline went over several tests and said to order ACU and both fans at the same time. If acu was possible damaged. Ordering acu and both fans again. Techline said to get customer to call customer service since this an ongoing issue to possible do something for them. I cant guarantee anything they will do but Call us if they replace unit. We will call them when parts come in if not. ; ordrng 1 W11649130 (ACU) and 2 W11598119 (Blower)s"

We serviced a

MAYTAG DRYER

Model Medb835dw4

Near Mount Holly, NC 28120

Ryan S.

Job Details: 02/07/2025

"Customer complained of power failure, error, red diagnostics found line 2 voltage drop error code unit unit started running and heating ran for about 10 minutes with no issue . outlet was very loose and plugg was not stable in outlet. Informed customer to call electrician to replace outlet. Collected trio fee."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Charlotte, NC 28273

Clinton

Job Details: 02/07/2025

Unit has a Freon leak needs evap and compressor installed recharged 2x time; ordrng 1 WP2188823 (Evap) and 1 W10233960 (Compressor)

We serviced a

KITCHENAID RANGE

Model WEE750H0HZ5

Near Charlotte, NC 28217

Clinton

Job Details: 02/07/2025

Tested all switches and replaced control checked all burners for burner or damaged wires seen nothing called tech support for assistance. Got disconnected with tech support but confirmed issues were in burns the switch and control are not at fault could not verify which burn was faulty; ordrng 1 W11563195 (Burner) and 1 W11171119 (Burner) and 1 W11517959 (Burner) and 1 WPW10342780 (Burner) and 1 W11041453 (Burner)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Charlotte, NC 28208

Clinton

Job Details: 02/07/2025

Unit was making a noise but no longer is

We serviced a

MAYTAG WASHER

Model MHW7100DC0

Near Charlotte, NC 28208

Clinton

Job Details: 02/07/2025

Machine will need to accessible we can not service it. Ad the door was crammed in after they were installed. Can remove dryer or washer sr number 7740906859; dspstn on spec-tagged invntry: 1 W10903220 TRAP and 1 WPW10448876 SWITCH-WL

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Charlotte, NC 28209

Clinton

Job Details: 02/07/2025

Unit needs new console I rest unit console come back on but will go back out will install new control as well on return visit ; ordrng 1 W11413567 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ00

Near Lancaster, SC 29720

Jonathan J.

Job Details: 02/07/2025

Complaint not making ice. I found water fill line tube. Going to icemaker was frozen over. I defrosted waterline. Operations cycled power off to unit. Customer goes on vacation often I adjusted venting by having customer move food around. In hopes of preventing airflow restrictions. No issues found with icemaker icemaker has E0 meaning no code no issues. Unit and test 45 is now filling icemaker with water properly.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Lancaster, SC 29720

Jonathan J.

Job Details: 02/07/2025

53 g r600 complaint refrigerator making a humming/followed by clicking noise. I found compressor is completely locked up. Unit will need a new compressor to repair. I found sealed system work has been done previously with lockring connectors. ; ordrng 1 W11557425 (Compressor kit)

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Marshville, NC 28103

Jonathan J.

Job Details: 02/07/2025

Complete washing machine is very loud. I found dry belt was slipping causing noise ran unit through a diagnostic cycle and a high speed cycle as well. After replacing drive belt no further issues or noises abnormal heard or seen at this time no oil leaking from gear case at this time either.; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBM01

Near Wingate, NC 28174

Jonathan J.

Job Details: 02/07/2025

"I replaced icemaker and slide rails, making the door much easier to open /Close. I tested operations icemaker cycled with water perfectly fine and is not leaking. If customer notices a leak still where the ice container bin is freezing into a solid sheet advise water valve. Do you not suspect it is needed at this time as I did not see it overfilling or leaking after replacing icemaker."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 02/07/2025

Complaint dishwasher leaking from the bottom. I found some cracked. Replaced sump and drain hose. Attaching to stump appears to have been cut with a knife ordering drain hose. No further issues found after visual inspection unit is not installed. Anymore is located in the garage. Customer will have Home Depot. appliance after unit has been repaired ; ordrng 1 W11614117 (Drain hose)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW6230HW0

Near Worcester, MA 01605

Chris B.

Job Details: 02/07/2025

Complaint that the unit would making a noise while spinning. Ran all diagnostics and found no issues with the washer. Removed hair and lint from under the wash plate.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Worcester, MA 01602

Chris B.

Job Details: 02/07/2025

Complaint that the light on the fresh food section is not turning on. Found bad Module. Will order part because it wasnt in the bin. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Worcester, MA 01604

Chris B.

Job Details: 02/07/2025

Complaint that the washer would not stop running. Found error code F3E1. Found bad pressure sensor control board. Ran quick cycle and wouldnt stop filling afterwards drain wouldnt stop.; ordrng 1 W11608056 (Control Board)

We serviced a

MAYTAG DRYER

Model MGD5630HW4

Near Worcester, MA 01604

Chris B.

Job Details: 02/07/2025

Complaint that the dryer would start and stop on itself. Found wrinkle prevent switched on. Mentioned to the customer to keep and eye on the feature. No issues found.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Charlton, MA 01507

Chris B.

Job Details: 02/07/2025

Complaint that the washer is not running the cycles correctly. Ran diagnostic cycle with no issues. But issues arise when running any cycle. Unit will start filling and jumps to agitation but still fills up then shuts down. Found erratic control board. Will order part for a return visit ; ordrng 1 W11411581 (Control Board)

We serviced a

KITCHENAID RANGE

Model KSEG700ESS2

Near Southbridge, MA 01550

Chris B.

Job Details: 02/07/2025

Replaced part and unit working properly. 1yr. warranty on parts and labor.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, NC 28203

Clinton

Job Details: 02/07/2025

"Improper voltage 86 from l1 to netrual 141 volt l2 to neutral, 210 l1 to l2 needs to be fixed by electrician"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBM05

Near Charlotte, NC 28210

Clinton

Job Details: 02/07/2025

Installed new door no issues

We serviced a

WHIRLPOOL M/W OTR

Model GMC305PDB6

Near Charlotte, NC 28262

Johnny

Job Details: 02/07/2025

This call must be assigned to Clint. Left part with customer.; schdld next appmnt for 2/11 TUE AM

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Fort Mill, SC 29708

Mitch H.

Job Details: 02/07/2025

"Tested and confirmed issue. Removed and replaced dryer timer. Retested, timer working and dryer operating properly."

We serviced a

KITCHENAID M/W OTR

Model KEMS309BSS01

Near Marvin, NC 28173

Jonathan J.

Job Details: 02/07/2025

"Complaint F6 e8 lost communications to microwave appliance manager replace appliance manager. f6e0 lost communications to user interface replace ui i did find inner door had excessive play causing open door error I found rh interlock has completely failed and caused control issues I found unit is not heating. Unit will need inner door harness hinges mag and inverter to fix. ; rqstng P&A on 1 W10486210 (Inner door nla), ordrng 1 W11346197 (Magnetron) and 1 W10217711 (Inverter) and 1 W11033422 (Interlock harness) and 1 WPW10128850 (Lever) and 2 W10874474 (Hinge)s and 1 WP4375321 (Fuse) and 1 W10915648 (Appliance manager)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 02/07/2025

Complaint gasket keeps falling out of track door not closing properly. I found rack bent slightly pulling tearing gasket also found hinge bent slightly adjusted hinge door closing properly now and tight. No leaks found. ; used 1 W11177741 (GASKET) from stock

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Marvin, NC 28173

Jonathan J.

Job Details: 02/07/2025

"Complaint food, freezing, and fresh food section all the way down all the way up customer is not blocking venting Empty. I replaced main control board and I also replaced evaporator fan motor assembly evaporator was extremely dirty.. No further issues found with refrigerator; used 1 WPW10675033 (CNTRL-ELEC), and 1 W11087438 (EVAP MOTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHZ19

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 02/07/2025

Complaint will make ice just fine but will not dispense water from door just hums. Replaced parts left parts with customer. I found water line in door is frozen over unit will need door to fix. Customer was instructed to open box and remove saran wrap and inspect for any damage before calling office. ; ordrng 1 W11652976 (SS door)

We serviced a

WHIRLPOOL WASHER TL

Model NTW4516FW4

Near Waterbury, CT 06706

Jimmy R.

Job Details: 02/07/2025

"Installed new control and recalibrated unit, ran unit threw a wash and spin testing operations and unit is now working to specs"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Waterbury, CT 06705

Jimmy R.

Job Details: 02/07/2025

Installed new main cntrl recalibrated unit and machine is now washing and working to specs

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near Prospect, CT 06712

Jimmy R.

Job Details: 02/07/2025

"Ran unit and found dryer squealing again traced noise and found idler pulley making noise, found idler shaft faulty causing it to start making noise once lube had warn off will order and return with parts; ordrng 1 8547174V (Idler assembly)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Fort Mill, SC 29715

Brandon

Job Details: 02/06/2025

On arrival I installed hinge and tested unit. Unit tested properly. No other issues found.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW1

Near Holyoke, MA 01040

Mike K.

Job Details: 02/06/2025

"Portable dw. Ran diagnostic and unit drains, fills but wash motor not running. Verified voltage to motor. Replaced sump and ran diagnostics, unit operating properly. Found filter clogged and cleared, showed cs how to access it in the future and suggested regular cleaning of it.; used 1 W11025157 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RW0

Near Rockwell, NC 28138

Johnny

Job Details: 02/06/2025

"Installed part, Cx verified with visual inspection."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH450LAF4A

Near Salisbury, NC 28144

Johnny

Job Details: 02/06/2025

"Cx stated unit not draining, tested unit. Unit filled and drained. Unit working as designed. Collected trip fee."

We serviced a

SAMSUNG DRYER

Model DVE45R6100C/A3

Near Salisbury, NC 28144

Johnny

Job Details: 02/06/2025

"Cx stated a previous company came out a few days ago and told them they forgot to put a module on the unit. Not quite sure what that means or what they were referring to. Upon arrival unit was in use as if nothing was wrong with it, I verified heat was present. No error codes were present. Unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5840BW0

Near Shrewsbury, MA 01545

Glenn

Job Details: 02/06/2025

Installed fill valve tested in rinse and spin all tested. ok

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Easthampton, MA 01027

Mike K.

Job Details: 02/06/2025

"Unit is under 1yr wp warranty per service bench. Complaint of noise, like grinding. Supports and idler/belt fine, rear seal has come off.Ordering rear seal; ordrng 1 W10612022 (Rear tub seal)"

We serviced a

GE DRYER

Model DWSR483EA1WW

Near Easthampton, MA 01027

Mike K.

Job Details: 02/06/2025

"Unit making noise during operation, found front bearing wire down through bearing and rubbing on plastic. Quoted for dryer repair kit and replaced bearing, belt, felt and glides. Ran unit and can still hear noise, sounds like the pulley, which could see was physically worn.; ordrng 1 WE12X83 (Idler)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Westfield, MA 01085

Mike K.

Job Details: 02/06/2025

Replaced sump assy and verified operation. Cs had unit mostly pulled out and helped getting it out completely. Unit was pushed back in most of the way and cs will complete; used 1 W11416362 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Fort Mill, SC 29715

Brandon

Job Details: 02/06/2025

"Complaint ice maker is not making enough ice. On arrival found that ice maker fill tube was clogged with ice. Manually defrosted line and tested valve. Ice maker filled properly and harvested with no issues. If customer calls back send with ice maker, heater and control.Ice maker. W11658802Heater. W11087201Control. W11224256"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Fort Mill, SC 29715

Brandon

Job Details: 02/06/2025

On arrival I installed panel and tested after install. Unit tested proper. No other issues found.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Fort Mill, SC 29715

Brandon

Job Details: 02/06/2025

Complaint unit is not keeping proper temp. On arrival I tested bake and broil setting . Unit would only light 2 of 5 times on each and when it did it would go out shortly after and not come back on. Ordering spark module and regulator for repair.; ordrng 1 W10860916 (Spark module) and 1 W10861656 (Regulator)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS

Near Rock Hill, SC 29730

Brandon

Job Details: 02/06/2025

Complaint unit is not making ice found on arrival that ice maker tested fine and water valve was able to fill ice maker. Noticed that optics werent working correctly in the door. Please order optics for repair and let customer know when we can return.; ordrng 1 W10898445 (Optic) and 1 W10870822 (Emmiter)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Rock Hill, SC 29730

Brandon

Job Details: 02/06/2025

On arrival I installed control and pump. Tested unit after installation and unit tested properly. No other issues found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB05

Near Westfield, MA 01085

Mike K.

Job Details: 02/06/2025

"Unit is under 1yr wp warranty per service bench. Unit is in garage, rf section cold, fr not freezing, measured 20 in rf. Unit will not run because rf thermostat is satisfied. Unit will not work well in garage when temps get cold"

We serviced a

KITCHENAID M/W OTR

Model KOCE500ESS08

Near Grafton, MA 01536

Glenn

Job Details: 02/06/2025

Installed bulb and inverter board tested all ok customer is owed a credit for the magnetron as it wasnt needed $240.56 plus tax

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