We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Salisbury, NC 28146
Jenn F.
Job Details:
09/18/2024
Complaint when the compressor comes on vibrates the shelves in the fridge. Checked tubing and back panel. No noise heard while here. Unit operations test ok. Customer will monitor and if the noise returns advised to get a video of the noise.
We serviced a
MAYTAG DRYER
Model MDE4658AYW
Near Northampton, MA 01060
Mike K.
Job Details:
09/18/2024
"Replaced belt and idler, with increased tension the unit will not tumble, bad motor. Quoted for motor/blower wheel denied. With unit being misdiagnosed pulled out installed parts and customer is due all but service call refunded; dspstn on spec-tagged invntry: 1 WPW10112954 BELT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Tolland, CT 06084
Amanda R.
Job Details:
09/18/2024
Replaced sump assembly tested operation normal ; dspstn on spec-tagged invntry: 1 W10805015 MOTOR/SUMP
We serviced a
AMANA DRYER
Model NED4655EW1
Near Shrewsbury, MA 01545
Chris B.
Job Details:
09/18/2024
Complaint that the dryer is not heating and had a smell of burnt. Found bad cord and the L1 load connection failed and screws wasnt holding on to the terminal. Needed new terminal block and nut and screws replaced to make good contact. Replaced part and dryer heating normal.; dspstn on spec-tagged invntry: 1 279320 TERMINAL BLOCK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Worcester, MA 01604
Chris B.
Job Details:
09/18/2024
Complaint that the refrigerator is not cooling properly. Refrigerator was unplugged upon arrival. Customer mentioned about a constant ticking noise. Waited to see if theres good frost pattern on the evaporator side. Compressor running quite hotter then it should. Theres a good frost pattern present. Waited 40min to watch the cooling process and looks good. Mentioned to the customer to keep an eye on it for the next few days. Added a bottle of water in the freezer to see how well it freezes. Adjusted temps for both freezer and fresh food section. No issues found at the moment. Mentioned the the customer that the copper water line is kinked and leaking a bit on the connection to the water valve.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Enfield, CT 06082
Gary V.
Job Details:
09/18/2024
Installed new main acu and cycled to temp and tested fine. No more faulting.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
09/18/2024
Washer not completing cycle and vibrating. Ran diagnostics found no error codes. Ran self test. Washer not level. Adjusted legs washer now level. Ran factory calibration on control. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near York, SC 29745
Mitch H.
Job Details:
09/18/2024
"Checked and found that water is leaking where chute goes into cabinet, running down back wall and freezing around auger bracket all the way down to evaporator causing evaporation fan blade to hit ice buildup. Chute was replaced on last visit. Called tech line spoke to Nate SR# 7739941352. He said to order fill tube extension. Gave me the part number. Ordering part. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WPW10496649 (Fill tube extension)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Burlington, CT 06013
Ruben C.
Job Details:
09/18/2024
Checked unit heating normally but vent in back is being crushed in when dryer pushed back not an issue with unit
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Burlington, CT 06013
Ruben C.
Job Details:
09/18/2024
"Checked unit tried to run diagnostics would not go keeps draining non stop there is no suds in unit ordering control and facia; rqstng P&A on 1 W11478526 (Facia) and 1 W11419171 (Control), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Canton, CT 06019
Ruben C.
Job Details:
09/18/2024
Checked unit ran diagnostics test 56 getting error code for ice maker also found freezer door glides are rough to close ordering ice maker and glides; rqstng P&A on 1 WPW10625069 (Left glide) and 1 WPW10625070 (Glide right) and 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Southwick, MA 01077
Mike K.
Job Details:
09/18/2024
"Replaced main control and same issue, intermittent operation. Found it worked fine f I held a n door switch, would operate the flap while open but not the motor, holding switch down the motor ran fine. replaced door switch and testing fine. Tested while unit was pulled out tested when pushes in and again after leveling, worked fine each time with full bin of ice and cube or crushed.; used 1 W11396033 (LIGHT SWITCH) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201S/AA
Near Southampton, MA 01073
Mike K.
Job Details:
09/18/2024
"Replaced icemaker , could hear ice maker motor running cs to monitor.Leaking issue is resolved with no further issues since last repair.; dspstn on spec-tagged invntry: 1 DA97-13718C ICE MAKER UNDER 25 CUBE"
We serviced a
SAMSUNG RANGE
Model NE58K9560WS/AA
Near Tolland, CT 06084
Amanda R.
Job Details:
09/18/2024
Replaced control preheated oven to 350
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Tolland, CT 06084
Amanda R.
Job Details:
09/18/2024
Replaced sump assembly tested operation normal ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near South Windsor, CT 06074
Amanda R.
Job Details:
09/18/2024
Unit wont start has correct power at terminal block thermal fuse open heater element not grounded recommended cleaning venting quoted for labor to install fuse
We serviced a
KENMORE REFRIGERATOR
Model ="106.50503990"
Near Westfield, MA 01085
Mike K.
Job Details:
09/18/2024
"Unit not cooling, found unplugged on arrival. Cs had replaced starter with 3and 1 and still not cooling. Plugged in and n and compressor not turning over, cs said it had replaced n slowly but very hot, same result, failing compressor. Quoted for sealed system, denied. Collected for service call only"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Canton, CT 06019
Ruben C.
Job Details:
09/18/2024
Checked unit found cap on agitator keeps popping off replaced with new cap tested operation normal
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Simsbury, CT 06092
Ruben C.
Job Details:
09/18/2024
Checked unit found dispenser door not staying closed replaced dispenser tested operation normal ran diagnostics normal; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Oxford, MA 01537
Chris B.
Job Details:
09/18/2024
Complaint that the washer is leaking water when. The valve is on. Found bad water valve on the washer side. Replaced part and no more leaks. Unit under warranty when customer call in. End of warranty 09/15/24.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near South Windsor, CT 06074
Amanda R.
Job Details:
09/18/2024
Not draining F9e1 error wires broken going to drain pump needs new wire harness ; ordrng 1 W11591637 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near South Windsor, CT 06074
Amanda R.
Job Details:
09/18/2024
Dent on the left side of panel need to reorder took pictures ; ordrng 1 W11461682 (Panel)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Waterbury, CT 06708
Jimmy R.
Job Details:
09/18/2024
"Installed all new parts and ran a diagnostics cycle found unit still would not drain water and no power to drain pump. Ohmed out pink wire from control to pump and found faulty, cut out wire and replaced with new ran a drain and unit is now operating to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Wolcott, CT 06716
Jimmy R.
Job Details:
09/18/2024
"Tested unit and found no water dispensing and no water in ice maker, checked water from house to valve and found good water flow activated valve and found no water coming out found rubber seal that screws waterline to valve to tight causing gasket to block water flow loosened up connection and water is now flowing and working normally advised customer they may be better off with a direct connection to valve not a quick connect. Unit is filling ice maker and dispenser is now flowing properly ; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Southington, CT 06479
Jimmy R.
Job Details:
09/18/2024
"Ran dryer due to making noise and found when tumbling unit would rub metal on metal, checked noises and found rear felt seal on drum had never been glued in place causing it to fall off and rub on rear bulk head. Glued felt seal properly and unit is now operating to factory specs"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN0WW
Near Meriden, CT 06451
Jimmy R.
Job Details:
09/18/2024
"Installed new motor,shifter and lock ran unit thew a test cycle and a wash cycle all operations are now working to specs"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Meriden, CT 06451
Jimmy R.
Job Details:
09/18/2024
"Tested unit and found when tumbling unit would make a loud thumping noise coming from back, removed panel and lint housing found pen stuck in blower wheel causing noise, removed and lubed rollers and idler ran a cycle and all operations are now working to spec"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
09/18/2024
"Ran unit and found erroring out F6e1 user interface no response from acu. Tried to reset control and same issue no response, ran a diagnostics cycle and touch panel would not respond at all panel is faulty. Will order new touch panel and main control. Parts tentative p/a ; ordrng 1 W11460908 (Console) and 1 W11506011 (Control) and 1 W11460962 (Ui panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Prospect, CT 06712
Jimmy R.
Job Details:
09/18/2024
"Tested unit due to customer hearing a clicking noise coming from upper section of fridge. Went threw unit in diagnostics and could not duplicate the noise, checked compressor and found running and operating perfectly ran defrost and unit is defrosting normally. Advised customer noise have been coming from ice maker dumping ice or damper motor making a little noise all is normal advised if any issue plz call back. Unit is cooling and working to factory specs"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Westfield, MA 01085
Mike K.
Job Details:
09/18/2024
"Cs took it apart to clean it and when put all back it has since leaked from the freezer by, both sides, also believes the fan stopped working awhile ago. Fan in showing as no longer available. Unit is tipped forward, spray arms have some clogging. Relabeled unit and ran on normal. Leaking from right side, a lot of water on edges of door, water passing door gasket.Unit would need door gasket, spray arms and fan (nla)Sent estimate cs will think it over. Collected for service call only"
We serviced a
AMANA WASHER
Model NTW4516FW
Near West Springfield, MA 01089
Mike K.
Job Details:
09/18/2024
"F9e1, f0e2 errors and n history, cleared. Ran diagnostic cycle. All functions worked, but drain pump is very loud. Debris found in drain pump, removed and ran diagnostic cycle again, completed properly and drain pump operated and sound as normal. All functions testing properly, cs to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Prospect, CT 06712
Jimmy R.
Job Details:
09/18/2024
"Ran diagnostics and checked errors found F8e1 long fill, f2e1 stuck button, F0e7 load detected wile running a clean cycle, ran a self test and found when filling no cold water would enter unit. Removed water line and found no water from house coming into cold water side found unit has safety braided hoses witch blocked the water from coming in, removed filter in hose and water is now coming into unit but hoses need to be replaced with new to fix correctly. Recalibrated control and all operations are now working to specs"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near West Springfield, MA 01089
Mike K.
Job Details:
09/18/2024
"Not making ice, ran harvest test and worked fine, tray full and valve hummed but no water. Found full tube clogged cleared and ran fill test and filled fine. Cs already has new filter ordered, to monitor with new filter"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Charlton, MA 01507
Chris B.
Job Details:
09/18/2024
Complaint that the washer would not run a full cycle at times and clothes are still wet. Ran diagnostic cycle and found agitator wobble too much and actuator buzzing for a few minutes before engaging. Found left side of the tub not holding the spring tension good enough. Bad shocks. Will order parts for a a return trip.; ordrng 1 W10780044 (Suspension Kit) and 1 W11212745 (Actuator)
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB01
Near York, SC 29745
Mitch H.
Job Details:
09/18/2024
"Removed and replaced control and thermistor. Reassembled, plugged unit back in. Compressor, fans all operating properly. All components test good."
We serviced a
LG DRYER
Model DLE3400W
Near Wrentham, MA 02093
Aimee Z.
Job Details:
09/18/2024
Installed new ui Powered right up and heated complete
We serviced a
FRIGIDAIRE RANGE GAS
Model FGFL67HSE
Near Franklin, MA 02038
Aimee Z.
Job Details:
09/18/2024
"Found needed a new IGNITOR power from control, installed new IGNITOR And pre heated to 350; used 1 12400035 (Igniter) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
09/18/2024
"Washer making an abnormal noise in rinse. Ran diagnostics found error code 7-1,; ordrng 1 W11454738 (Gearcase)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Kannapolis, NC 28081
Jenn F.
Job Details:
09/18/2024
Shaft on the timer broken. Replaced the timer and knob. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Mooresville, NC 28117
Jenn F.
Job Details:
09/18/2024
Complaint The unit is filling with water with the unit off. Unit was unplugged and water was still coming into the washer. Needs new valve and control. Order parts. ; ordrng 1 W11595805 (Inlet valve) and 1 W11621180 (Control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS23
Near Huntersville, NC 28078
Jenn F.
Job Details:
09/18/2024
"Replaced the control board. Tested bake, preheated to 350 fine. Checked if any further error codes, no error codes stored in the control. Unit tested ok."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near West Hartford, CT 06117
Gary V.
Job Details:
09/18/2024
"Inspected and found both hot and cold water valves, causing water hammer when they close. Will order parts and return next Friday. Customer prefers next Friday p.m. slot.; ordrng 1 W11688994 (Valve hot) and 1 W11688995 (Valve cold)"
We serviced a
KITCHENAID RANGE
Model KERS202BSS0
Near Bloomfield, CT 06002
Gary V.
Job Details:
09/18/2024
"Inspected and found stuck bake relay on control board, quoted for repairs and she will call."
We serviced a
KITCHENAID RANGE
Model KOEC530PPS00
Near Charlotte, NC 28215
Jenn F.
Job Details:
09/18/2024
"Customer stated they did try a different brand of popcorn and it was no different. Replaced the mag on testing it started smoking above the mag and the top has a buzz noise and mag overheats. Did not see any signs of damage in the wave guard. Outter top of wave guard has slight discoloration. Called techline when first powered on heat is fine and mag over heats and stops, poor heating in microwave. Customer only uses to pop popcorn. Per Tech-Line advised to replace mag, inverter, and control board. On return techline would like complete inside pictures of the wave guard before parts are installed. Sr#7739843645; ordrng 1 W11578959 (Mag) and 1 W11578579 (Inverter) and 1 W11325786 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Mount Pleasant, NC 28124
Jenn F.
Job Details:
09/18/2024
"Complaint no ice production. Water was not dripping from the chute or clumping ice. Checked the ice maker frost build up around the bail arm and top of ice cover. Removed the frost build up. Ran diagnostic testing for ice maker harvest and fill, both tested good. Did water test in the chute and it immediately pours out the chute door. Ice Door is sitting flinch to the frame. Flashlight down chute lights up the ice door but no light noted on the sides of the ice door coming out. Ice door, water valve and ice maker was just replaced 8/26/24. Called whirlpool techline. Recommend to replace the freezer door. Sr# 7739935623; rqstng P&A on 1 W11551458 (Freezer door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Mount Pleasant, NC 28124
Jenn F.
Job Details:
09/18/2024
"Complaint the dishwasher didnt clean the dishes, water still in the tub and sanitized light blinking. Ran diagnostics found stored Errors f7e1 no heat, f4e3 wash motor not running. Needs new motor and control. ; ordrng 1 W11613479 (Sump) and 1 W11683652 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Denver, NC 28037
Ryan S.
Job Details:
09/18/2024
"Returned to install new compressor. Installed compressor.Pulled vacuum 20min, steady . Charged 56g r600. Full frost pattern started. Verified proper operation. ; used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Clover, SC 29710
Mitch H.
Job Details:
09/18/2024
Tested and found compressor locked up. Pulling 11.6amps trying to start. Would need compressor replaced. Quoted customer for repair and saved estimate. Customer is going to discuss with his wife and make a decision. Collected for service call on cc.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
09/18/2024
"Tested and ran diagnostics. No stored error codes. Ran drain and spin cycle, found noise coming from cam. Removed and replaced cam assembly. Reassembled, tested, now operating properly with no unusual noises. Used 1- W10721967 from t/s; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
09/18/2024
"Checked and found door hard to close. Removed and replaced strike and both catch parts. Tested, door now closing properly. Had customer open and close door several times, she is happy with door operation."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
09/18/2024
Call site dishwasher will not drain. I found drain pump. Impeller shaft just goes back-and-forth back-and-forth back-and-forth will not spin and a complete revolution. Replaced drain pump tested operations no additional issues with dishwasher at this time. Unit unit draining water out fine and not leaking. ; used 1 W10876537 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Monroe, NC 28110
Jonathan J.
Job Details:
09/18/2024
"Two point dryer is not drying. Taking longer than expected to dry the clothes I found windscreen was completely clogged. Customer says they only change screen when dryer says check vent for alert customer to change screen after every single use. And check secondary lens screen, micro screen after every single use as well with this specific model the specific model uses an air conditioning system to dry clothing. Dryer is getting hot. There are no error codes and diagnostics history either. Condensate pump is working properly and diagnostics menu as well as all other components."
We serviced a
WHIRLPOOL REFRIGERATOR
Model krfc704fps06
Near Weddington, NC 28104
Jonathan J.
Job Details:
09/18/2024
I replaced evaporator fan cover tested no further issues found With replaced no abnormal noises either
We serviced a
WHIRLPOOL RANGE
Model JGS9900BDB
Near Belmont, NC 28012
Ryan S.
Job Details:
09/18/2024
"Customer complained front right burner not getting on high back right burner wont ignite. Found issues were right burner valve needs to be replaced and right rear igniter, burner base and cap. All surface burner screws are rusted and can not be removed. Informed customer all burners will need new orifice holders , and screws. The dual burner is no longer available. Informed customer unit can not be repaired due to this. Collected trip fee."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Gastonia, NC 28056
Ryan S.
Job Details:
09/18/2024
"Customers complained unit with drain, found faulty pump. Replace from ts. Ran unit and drained it . Verified proper operation. ; used 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Gastonia, NC 28052
Ryan S.
Job Details:
09/18/2024
Customer complained outside of unit was hot informed customer per service Pointer W11476730 that this is normal operation temperatures were within normal ranges. Customer was satisfied with this verified proper operation.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fort Mill, SC 29708
Mitch H.
Job Details:
09/18/2024
Checked and tested. Found that issue is not with the dryer but with the wall outlet. Plug is loose in outlet. If plug is moved or held in place dryer operates properly. Checked and ensured cord and plug were in good condition. Advised customer of findings and that he should have outlet checked. Collected for service call on cc.
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Belmont, NC 28012
Mitch H.
Job Details:
09/18/2024
"Tested and found oven heating intermittently. Entered diagnostics, found F6E4 communication error. Ordered control and expansion board. Checked part availability and scheduled return for 9/24 AM ; ordrng 1 W11317945 (Expansion board) and 1 W11317944 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Hartford, CT 06114
Jeremy B.
Job Details:
09/18/2024
"Customers complaint is washer not filling with enough water. Ran diagnostics found d no error codes , ran self test, started bulky sheets then normal cycle and each filled to proper level. Explained to customer that this is a low water usage machine."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near West Hartford, CT 06117
Jeremy B.
Job Details:
09/18/2024
"Flapper on dispenser keeps opening and closing rapidly. Stops when you unplug door. Called tech support and recommend replacing main pcb, dispenser, and left side fresh food door. Requesting autho. ; rqstng P&A on 1 DA82-03291C (Left side fresh food door) and 1 DA97-17299E (Dispenser) and 1 DA94-04603E (Pcb)"
We serviced a
WHIRLPOOL RANGE
Model KFEG500ESS6
Near West Hartford, CT 06110
Jeremy B.
Job Details:
09/18/2024
Customer smells smoke. Found main harness burnt out at terminal block. Took pictures and verified DOP. Quoted customer for ; ordrng 1 W11454490 (Main harness)
We serviced a
WHIIRLPOOL WASHER
Model WTW5000DW1
Near Franklin, MA 02038
Aimee Z.
Job Details:
09/18/2024
"Found needs a new Gearcase , and hubCust buying new"
We serviced a
LG WASHER
Model WTW7300CW
Near Avon, CT 06001
Ruben C.
Job Details:
09/18/2024
Checked unit cust complaint is noise in wash said last time there was something under washplate took off washplate could not find any noise in unit cust lid open prior to service left lid as it was cust did not want further estimate per Brian gave cust 20 dollars off service charge and gave new magnet old magnets does not say it only on repair
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Farmington, CT 06032
Ruben C.
Job Details:
09/18/2024
Checked unit unit is stacked with dryer could not get back into diagnostics keeps draining ordering control and pressure switch and hoses cust will have unit accessable for us; ordrng 1 W11616491 (Control) and 1 W11579389 (Tank) and 1 W10596633 (Hose) and 1 W11044866 (Pressure switch) and 1 W10676317 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bristol, CT 06010
Ruben C.
Job Details:
09/18/2024
Checked unit Ice maker is making ice not dispencing found water is traveling down from ice maker chute and getting into auger and fan blade ordering chute and auger motor parts; ordrng 1 W11671282 (Auger motor) and 1 W11715972 (Bracket) and 1 WPW10169511 (Coupling)
We serviced a
GE REFRIGERATOR
Model GSH25JGCCWW
Near Granby, CT 06035
Gary V.
Job Details:
09/18/2024
"Inspected and found dispenser water tube frozen, and frost built up in the chute, will order parts necessary to repair the unit and return.; ordrng 1 WR17X10706 (Arm flapper) and 1 WR17X11653 (Dispenser flap) and 1 WR02X10585 (Lever spring) and 1 WR49X10173 (Tube heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Windsor Locks, CT 06096
Gary V.
Job Details:
09/18/2024
Installed new door gasket and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABB1922FEB
Near Suffield, CT 06078
Gary V.
Job Details:
09/18/2024
Installed new gasket and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM06
Near Somers, CT 06071
Gary V.
Job Details:
09/18/2024
"Installed new compressor and ran vacuum, attempted to recharge unit and compressor defective, shutting down on overload. Will order another compressor and return.; ordrng 1 W11628587 (Compressor) and 1 876765 (Tubing kit), used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW10
Near Cherryville, NC 28021
Ryan S.
Job Details:
09/18/2024
Customer complain water still dripping from dispenser had filled a cup halfway up overnight flushed 2 gallons of water. Unit still dripping. Inspected around valve area again and found a little water around storage area of water line. Could not see water shoot out when dispensing but concluded hose has small hole or cut letting in air to the line. Ordering water tank and manifold. Informed customer office will call when part comes in. ; ordrng 1 W11706229 (Water tank and manifold)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Berlin, CT 06037
Jeremy B.
Job Details:
09/18/2024
Installed new hose and ran test and found no leaks and self check went through properly. After a few mins of completing test F13 displayed and door would not unlock. Needs new control and door lock. ; rqstng P&A on 1 W11574590 (Control) and 1 W11035628 (Door switch)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Hebron, CT 06231
Jeremy B.
Job Details:
09/18/2024
Installed new light switch rod and tested all checks ok.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Hebron, CT 06248
Jeremy B.
Job Details:
09/18/2024
Dryer not heating. Found open heater. Replaced and tested all checks ok. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
LG REFRIGERATOR
Model LFX25974ST /06
Near Foxborough, MA 02035
Aimee Z.
Job Details:
09/18/2024
"Cust shut ice maker off and replaced the water filtercomplaint ice in bucket sticking , explained if door left open lets warm air in and sticks , advanced ice maker filled with water.There was small cubes in ice maker . Cust going call us later today if going through with repair."
We serviced a
WHIRLPOOL DISHWAHER
Model WDT750SAKZ2
Near Charlotte, NC 28270
Jonathan J.
Job Details:
09/18/2024
Complaint not draining leaking under sink damaged cabinetry under sink. I found improper plumbing methods were used. Customer has a rubberized hose that someone use an extension hose going under the sink and accidentally sliced the hose as well allowing hose to leak under the sink not a dishwasher issue advise customer install and instruct fulfilled to replace with OEM Whirlpool extension corrugated plastic hosethat they are responsible for not a manufacturing defect Whirlpool 8269144A Genuine OEM Drain Hose Extension.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Charlotte, NC 28277
Jonathan J.
Job Details:
09/18/2024
Complaint door falling will not stay up have to assist it going down. I found should come out of receiver hitch reattached tested operations. No issues found left hinges with customer.; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Charlotte, NC 28277
Jonathan J.
Job Details:
09/18/2024
"I replaced freezer door, tested off operations of icemaker, icemaker cycling, fine, and filling with water with no issues and diagnostics menu. No further issues reported with refrigerator at this time.; used 1 WP4373559 (FITTING 5/16-1/4) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Denver, NC 28037
Ryan S.
Job Details:
09/17/2024
"Returned to install control and UI, drum wheels, pully wheel and harness to thermistor. Ran unit empty and unit cut off and went to cool down, ran unit with wet rag, unit ran as needed. No noise. Verified proper operation."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near Iron Station, NC 28080
Ryan S.
Job Details:
09/17/2024
Customer complained unit ui not responding. Found unit ui was unresponsive. Replaced ui console. Verified new ui working as designed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS7
Near Canterbury, CT 06331
Amanda R.
Job Details:
09/17/2024
Complaint some times things are not as cold like milk yogurt nothing has spoiled freezer is normal ice cream hard and bread solid explained customer can adjust thermostat adjusted setting colder for ff section
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Meriden, CT 06450
Jimmy R.
Job Details:
09/17/2024
"Tested unit and found freezer frosted up and not cooling in fridge, removed evap cover and found heater coming on but only defrosting part of evaporator. Melted all ice and found heater short cycling causing incomplete frost patterns advised customer unit needs a new control and interface she advised me someone had been there 7 times fixing the unit and it never was fix right advised her it was another Company not us and we have to go threw steps to fix it unit probably need to be replaced with a new unit but the controls are not operating properly advised she can call customer service at they wAreenty and go from there. Ordering new main control and interface also fresh food door is warped in the top it should be replaced ; ordrng 1 W11670354 (Control) and 1 W11567938 (Interface) and 1 LW11091610 (Fridge door)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH1
Near Enfield, CT 06082
Gary V.
Job Details:
09/17/2024
Concern not draining. Inspected and found drain system clogged with foreign debris. Foreign debris not covered by contract. Quoted for repair and they will call if wants repaired.
We serviced a
AMANA REFRIGERATOR
Model ARB9058CB
Near South Hadley, MA 01075
Chris B.
Job Details:
09/17/2024
Complaint that the fresh food section is not cooling properly. Found evaporator side all iced up and bad bimetal heater thermistor. Quoted parts and labor. Used TS 10442411. Replaced part and unit working normal. 1yr warranty on parts and labor. ; used 1 10442411 () from stock
We serviced a
GE DISHWASHER
Model HDA400V-64BA
Near Southwick, MA 01077
Mike K.
Job Details:
09/17/2024
"Unit is leaking from motor assy. Quoted for motor assy/labor , understanding this is assuming unit comes apart without further complications/damage.Denied. Collected for service call only via cash."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN0WW
Near Chicopee, MA 01020
Chris B.
Job Details:
09/17/2024
"Replaced all parts and washer running normal. Ran diagnostic cycle, quick wash and drain and spin and all working properly."
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Belmont, NC 28012
Ryan S.
Job Details:
09/17/2024
Customer complaint unit was not working just had gray box on display found user interface was not responsive found 13 V DC from board to user interface ordering new UI will call safety on return call. Advised customer if ui starts working intermittently not to use unit. ; ordrng 1 W11413566 (UI)
We serviced a
KENMORE REFRIGERATOR
Model 253.7050261A
Near Springfield, MA 01151
Chris B.
Job Details:
09/17/2024
Complaint that the refrigerator is leaking water from the bottom. Found no issues and no leaking. Mentioned to the customer to document the leaking with pictures.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Hartford, CT 06106
Jeremy B.
Job Details:
09/17/2024
When pressing start button it only beeps. Ran diagnostics found F5E4(lid not unlocking) replaced and tested all checks ok. ; used 1 W10861642 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Windsor, CT 06095
Gary V.
Job Details:
09/17/2024
"Concern is noise. Inspected and found tub ring coming apart and spin basket out of round, unit needs ring and basket, will order parts and customer will call when part arrives.; ordrng 1 W11513258 (Tub ring) and 1 W11513243 (Spin basket)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Agawam, MA 01001
Mike K.
Job Details:
09/17/2024
"Not completing cycles especially larger loads.F9e1, drain error.Attempted to run diagnostic cycle, started to fill, good water pressure, then went into manual drain. No damage found to pressure hose, not clogged. ordering control for water level failure. Ran for over 10 minutes before I unplugged. Office to contact cs when parts come in to schedule return.; rqstng P&A on 1 W11626074 (Control), states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS23LH5DS9
Near Charlotte, NC 28214
Ryan S.
Job Details:
09/17/2024
"Customer complained unit leaking, found valve leaking and water line to valve leaking a bit also. Quoted for repair. 397.87. Customer wanted to repair. Schedule return call for Monday pm. Also informed them they will need to run a new water line to unit. It is also leaking where the water line connects to the valve, its an older copper line and we dont carry those parts or modify water lines in homes. Customer agreed to change water line. ; ordrng 1 242252702 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Windsor, CT 06095
Gary V.
Job Details:
09/17/2024
"Inspected and found evap fan not turning, touched fan and it started turning slowly, weak fan motor, will submit estimate and call with return date.; ordrng 1 WPW10464673 (Evap fan motor)"
We serviced a
KITCHENAID DISHWAHER
Model KDFE304DSS0
Near Walpole, MA 02081
Aimee Z.
Job Details:
09/17/2024
F3e1 for the owi not sensing clean water.Ran diagnostics is drain and smell from garbage disposal.Cust would like me to order owi; ordrng 1 W10134017 (Owi)
We serviced a
LG REFRIGERATOR
Model LRFS28XBS/01
Near Blackstone, MA 01504
Aimee Z.
Job Details:
09/17/2024
"Ff fan error control isnt receiving feed backfreezer fan no frost build up and freezer is cold Needs fan complete and pcb board ; ordrng 1 AEB73764519 (Evap cover), rqstng P&A on 1 ABQ76121034 (Pcb)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waterbury, CT 06705
Jimmy R.
Job Details:
09/17/2024
"Ran washer and found unit would error F9e1 long drain found drain ouzo faulty, replaced drain and recalibrated unit checked for other errors and found F0e7 load detected wile running a clean. Found when spinning unit would make a lot of noise from Gearcase the beating is bad and needs new Gearcase will order and return. Parts tentative p/a ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam), used 1 W11399437 (Pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Waterbury, CT 06706
Jimmy R.
Job Details:
09/17/2024
"Installed new controls and facia customer advised me unit is now staying running but freezing in fridge section, checked thermistors and found ok checked humidity and temp sensor in fridge and found reading Correctly. Advised to give unit 24 to 48 hrs and make sure temps are good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Manchester, CT 06040
Jeremy B.
Job Details:
09/17/2024
"Installed new compressor and filter drier. Pressurized to 250 psi of nitrogen found no leaks. Pulled vacuum then charged with 53Gof r600a even frost pattern developed and started cooling properly. ; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM3
Near Ludlow, MA 01056
Chris B.
Job Details:
09/17/2024
Complaint that the freezer gasket is torn and theres ice buildup. Found bad gasket and customer already thawed out the freezer. Refrigerator draining correctly. Quoted for parts and labor. Replaced gasket and all working properly.
We serviced a
MAYTAG DISWASHER
Model MDB4949SKZ1
Near Simsbury, CT 06070
Gary V.
Job Details:
09/17/2024
"Address in 999 Hopmeadow. Inspected and found wash pump not pumping will order new pump and return. ; ordrng 1 W11414076 (Wash pump), dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near Granby, CT 06090
Gary V.
Job Details:
09/17/2024
Inspected and found O-ring on water feed supply line leaking. Customer would need to replace water feedline and I informed them.