We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bloomfield, CT 06002
Gary V.
Job Details:
02/07/2025
"Inspected and found Ui panel not responding properly and main acu getting 120v but not powering on, also found lid lock broken, will submit estimate and call.; rqstng P&A on 1 W10810403 (Lid lock) and 1 W11162440 (Main acu) and 1 W11135393 (Ui panel)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5015LW0
Near Granby, CT 06035
Gary V.
Job Details:
02/07/2025
"Inspected and found cam assy sheared, and replaced, attempted to cycle and found pressure system fault in main acu, will order parts and return.; ordrng 1 W11481722 (Actuator) and 1 W11513246 (Main acu), used 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Enfield, CT 06082
Gary V.
Job Details:
02/07/2025
"Inspected and found f7e1 fault for no heat, ohmed heater circuit and tested good, ran diagnostics and unit reset and heater working now. All other functions test fine. Trip fee collected by office."
We serviced a
LG REFRIGERATOR
Model LTCS20030S/00
Near Somers, CT 06071
Gary V.
Job Details:
02/07/2025
"Inspected and found customer had turned unit to coldest possible setting causing ice build up on evaporator and motor shroud, cleared out ice and fan is now running. Set controls back to normal levels."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ17
Near Clover, SC 29710
Mitch H.
Job Details:
02/07/2025
"Disassembled dispenser. Removed and replaced pads and separator. Reassembled, tested. Pads operating properly and ice door closing tightly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Clover, SC 29710
Mitch H.
Job Details:
02/07/2025
"Checked and found diffuser not closing properly. Removed and replaced diffuser. Tested, now opening and closing correctly."
We serviced a
WHIRLPOOL WALL OVEN SINGLE
Model WOD51EC0HS02
Near Lake Wylie, SC 29710
Mitch H.
Job Details:
02/07/2025
"Pulled oven from wall, removed and replaced oven hi-limit. Tested, oven now heating and operating properly."
We serviced a
MAYTAG MICROWAVE
Model MMV1164WW4
Near Plymouth, CT 06786
Andre
Job Details:
02/07/2025
"Ck unit upon arrival and found Time selection option operating but option to start operation and stop operation and few other selection is now operating submitted for P/A parts tentative ; ordrng 1 Wpw10487532 (Cntrl) and 1 W10315761 (Control), states that autho needed"
We serviced a
MAYTAG WASHER
Model MAT20MNAWW
Near Springfield, MA 01103
Jorden
Job Details:
02/07/2025
"Arrived and found error codes F5E1 (lid switch fault) and F7E5 (shifter fault) stored in system, cleared codes. Ran auto test mode and all functions operated normally. Only problem is lid latch has trouble and needs some encouragement sometimes. Ordering latch. ; ordrng 1 WPW10482836 (latch)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ludlow, MA 01056
Jorden
Job Details:
02/07/2025
"Arrived and found same fuse open, jumped and verified good air flow from rear of unit and at the venting outlet. Verified heating element not grounded. Customer then informed me the timer doesnt count down. Ordering timer and a new fuse. ; ordrng 1 WPW10185982 (timer) and 1 WP3392519 (thermal fuse)"
We serviced a
JENNAIR ICE MACHINE
Model JUIFN15HX01
Near Clover, SC 29710
Mitch H.
Job Details:
02/07/2025
"Disassembled, removed and replaced main control and user interface. Reassembled, tested, now powers on and operating properly."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Plainville, CT 06062
Andre
Job Details:
02/07/2025
Ck unit upon arrival and found F8E1 error code disconnect hose from behind unit and check and found no restriction in water flow. Remove pressure hose and blow through pressure hose and ran normal operation and found unit went through full cycle customer will operating unit
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Prospect, CT 06712
Jimmy R.
Job Details:
02/07/2025
"Tested dryer and found unit heating but not drying clothes first cycle it would take customer one ore cycle to complete. Ran unit and found no error checked air flow when running and found unit not sucking out air good enough, pulled unit forward and found vent crushed in back and venting not venting properly due to blocked vent. Advised customer on getting vent cleaned. Wile running unit would thump found rollers had flat spots in them, replaced with kit and unit is now clean and running normally just customer house vent needs to be cleaned"
We serviced a
KITCHENAID M/W OTR
Model KOED530PPS00
Near Rock Hill, SC 29730
Brandon
Job Details:
02/07/2025
On arrival I checked error codes to unit and found a low fan speed error code. I replaced both fans in back of unit and tested. Unit tested properly. No other issues found.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Waxhaw, NC 28173
Brandon
Job Details:
02/07/2025
Complaint unit is not washing dishes properly. On arrival I found that pump is not being actuated every time cycle starts. Also spray arm is full of food in tracts. Ordering control pump and spray arm for repair. Please let customer know when we can return.; ordrng 1 W11665769 (Pump) and 1 W11101428 (Spray arm) and 1 W11305303 (Control)
We serviced a
WHIRLPOOL WASHER FL
Model CHW9150GW1
Near Amherst, MA 01002
Mike K.
Job Details:
02/07/2025
"Replaced CCU. When plugged in immediately gives the f27 error. Replaced the pressure switch and same. Attempted to get into diagnostics per tech manual as it has option to reset error codes, but will not got into service tests. Attempted with AA1 connector on/off and with service door opened closed. Instruction say to hold upper right key for a second and should come up P01, never does. Holding middle lower button will come up as 6.01, but will not go to P01 from there either.Same within plugged in with new pressure sensor attached or not to pressure hose.Called tech line and documented. Will have it a replace u/i as wont go into service testsSr7740913236Office to look up u/I board as can only find parts diagram for W0, not W1.; ordrng 1 Unknown (U/I board), used 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Chicopee, MA 01013
Jorden
Job Details:
02/07/2025
"Arrived and installed parts ordered, tested fine. ; dspstn on spec-tagged invntry: 1 WPW10443885 DOOR LOCK"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HBS03
Near Chicopee, MA 01020
Jorden
Job Details:
02/07/2025
"Arrived and contacted tech support, documented with them the notes of our prior visits largely centered around failed ice production. We went through diagnostic checks and found another E5 error code. Cycled power to unit. Tech assist both advised the customer contact customer support and in the mean time I order UI panel as that is where the logic for the ice maker is controlled. SR #7740910462; ordrng 1 W11636543 (UI panel)"
We serviced a
FRIGIDAIRE RANGE
Model GCRG3060AFH
Near Springfield, MA 01107
Jorden
Job Details:
02/07/2025
"Arrived and found complaint: bake not working, broil works fine. Found customer had removed unit from its sitting position. Found bake igniter receiving 120v but open, replaced igniter and tested fine."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Jorden
Job Details:
02/07/2025
"Arrived and installed CCU, tested fine."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Charlotte, NC 28213
Johnny
Job Details:
02/07/2025
Installed new part. Tested unit. Working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS3
Near Charlotte, NC 28269
Johnny
Job Details:
02/07/2025
"Cx stated unit not draining. Error code f9e1. Confirmed complaint. Observed drain hose not hooked up to to proper port. Relocated to proper drain port, tested unit. Unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Ellington, CT 06029
Gary V.
Job Details:
02/07/2025
"Installed new Ui harness and main control, ran auto diagnostics test and all functions test fine now.; dspstn on spec-tagged invntry: 1 W11400681 CNTRL-ELEC"
We serviced a
MAYTAG WASHER FRONT LO
Model MHW8200FC0
Near Bellingham, MA 02019
Aimee Z.
Job Details:
02/07/2025
Installed new drain pump filled and drain checked for leaks and drained; dspstn on spec-tagged invntry: 1 WPW10605427 DRAIN PUMP
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Mint Hill, NC 28227
Caleb
Job Details:
02/07/2025
"Found E5 error for ice maker. Replaced ice maker, unit checks fine. If call back order 1 fill tube heater 1 W11087201. Water line had ice frozen in water line, tested heater via diagnostics and heater tests fine.; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ware, MA 01082
Chris B.
Job Details:
02/07/2025
Replaced all parts and washer working normal.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Worcester, MA 01605
Chris B.
Job Details:
02/07/2025
Replaced all parts and unit running normal. No leaks detected.; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF305ESS09
Near Northbridge, MA 01534
Glenn
Job Details:
02/07/2025
Installed parts tested all ok
We serviced a
MAYTAG WASHER TL
Model MVW7230HW1
Near Clover, SC 29710
Mitch H.
Job Details:
02/07/2025
"Checked and tested. Found washer would not agitate or spin. Found rotor bolt had backed out and rotor had come off. Removed and checked slider, no issues. Reinstalled rotor, applied locktite to bolt and ensured it was tight and secure. Ran diagnostics test cycle, completed correctly. Ran DLMS calibration. Washer operating properly. Collected for call on cc"
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model GRMC2273CF00
Near Milford, MA 01757
Glenn
Job Details:
02/07/2025
Installed parts tested all ok had to call tech line due to error Er FA cleared error File # 87927227
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Grafton, MA 01536
Glenn
Job Details:
02/07/2025
Installed inner door tested dishwasher still leaking upon further inspection. I discovered the tub is warped causing the leak order part ; ordrng 1 W11409866 (Tube stainless)
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA01
Near Shrewsbury, MA 01545
Glenn
Job Details:
02/07/2025
Upper spray arm worn out has fallen off and can not be reattached. Order part manifold wit( upper spray arm ; rqstng P&A on 1 DD93-01014A (Manifold with upper spray arm)
We serviced a
WHIRLPOOL WASHER TL
Model WTW8500DC0
Near Shrewsbury, MA 01545
Glenn
Job Details:
02/07/2025
Found bearing failure repair declined.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Ellington, CT 06029
Gary V.
Job Details:
02/07/2025
"Inspected and found multiple problems, drain pump no longer pumping properly, door seal and upper rack adjusters are broken and need to be replaced, will submit estimate and call with return date.; rqstng P&A on 1 WPW10531320 (Drain pump) and 1 W11177741 (Door seal)"
We serviced a
WHIRLPOOL MICROWAVE W
Model WOC75EC0HS01
Near Clover, SC 29710
Mitch H.
Job Details:
02/07/2025
Tested and confirmed microwave not heating. Ran diagnostics. Found F1E5 inverter error. Will need inverter as well as magnetron. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W10217711 (Inverter)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Charlotte, NC 28215
Caleb
Job Details:
02/07/2025
"Adjust defective. Replaced adjusters, unit checks fine.; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Charlotte, NC 28214
Ryan S.
Job Details:
02/07/2025
"Customer complain unit leaking found connection between two drain hoses. Had bad section in hose . cut tip of bad section of hose off. Reconnected ran unit , drained unit. Leak now repaired verified proper operation."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Waxhaw, NC 28173
Brandon
Job Details:
02/07/2025
On arrival I installed sump assembly using truck stock because pump that was sent with me was defective. Unit tested fine after install. I leaks or issues detected.; used 1 W11416362 (MOTOR/SUMP) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Indian Land, SC 29707
Brandon
Job Details:
02/07/2025
On arrival I replaced all parts and tested unit unit tested properly. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIHZ04
Near Fort Mill, SC 29707
Brandon
Job Details:
02/07/2025
Complaint unit keeps having intermittent condensation problems in the freezer. On arrival unit seemed fine. Door sealed all the way around and no condensation on the inside. Both sides had proper temps. No frost buildup on evap. No repairs needed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Huntersville, NC 28078
Johnny
Job Details:
02/07/2025
F8e4 error code. Removed water from drain pan. Ran several service cycles to ensure no leaks. Unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS03
Near Fort Mill, SC 29707
Brandon
Job Details:
02/07/2025
Complaint lights are out in fridge and unit has low water pressure. Tested filter housing on arrival to see if that was the issue and it wasnt. Valves on fridge are cutting water pressure short. Also light in freezer are out. Ordering LEDs and valves for repair.; ordrng 1 W11482025 (Valve) and 1 W11482383 (Valve) and 1 W11483116 (Light) and 1 W11484839 (Led)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ10
Near Fort Mill, SC 29715
Brandon
Job Details:
02/07/2025
Replaced both parts on arrival and found unit still was not dispensing. Water is able to trace all the way up to valve but no further. Please order valve for repair.; ordrng 1 W11548535 (Valve)
We serviced a
KITCHENAID M/W OTR
Model KOED530PPS00
Near Rock Hill, SC 29730
Brandon
Job Details:
02/07/2025
On arrival I checked error codes to unit and found a low fan speed error code. I replaced both fans in back of unit and tested. Unit tested properly. No other issues found.
We serviced a
KITCHENAID REFRIGERATOR BO
Model KRFF707ESS01
Near Charlotte, NC 28211
Caleb
Job Details:
02/07/2025
Found fresh food evap not running while in test 3 of diagnostics for air baffles and fan motors. Apon further inspection when checking for proper voltage I found that the mullex plug to evap fan for the fresh food section was fried. Unit non repairable. Customer also stated that the fan was replaced at least once a year over the past few years. Control failure or connection issues may have led to the connections to burn and fail.
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ3
Near Charlotte, NC 28278
Clinton
Job Details:
02/07/2025
Part ordered is not correct. Reordered correct control. W11182110; ordrng 1 W11182110 (Control)
We serviced a
JENNAIR DISHWASHER
Model JDAF5924RL0
Near Charlotte, NC 28211
Caleb
Job Details:
02/07/2025
"Replaced outer panel, unit checks fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW6120HW
Near Charlotte, NC 28205
Caleb
Job Details:
02/07/2025
"Found that error codes are no longer present. Possible oversuds error that resolved itself,advised customer of proper use and care. Tightened water lines to valves due to a small drip. Unit tests fine at this time."
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Charlotte, NC 28208
Caleb
Job Details:
02/07/2025
Tech was assigned as a helper; snapped 6 QuickPics
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Wrentham, MA 02093
Aimee Z.
Job Details:
02/07/2025
Installed elec control and ran diagnostics Complete
We serviced a
GE REFRIGERATOR SXS
Model Gfd28geldds
Near Wrentham, MA 02093
Aimee Z.
Job Details:
02/07/2025
Found the water line not frozen and can here the valve no water to ice maker or disp.Tested water back fridge is there.Needs valveCust paid one check for both calls; ordrng 1 WR57X27527 (Water valve) and 1 WR57X27487 (Feeder valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Charlotte, NC 28214
Ryan S.
Job Details:
02/07/2025
"Customer complained of issues drying . Found 10-2 error. Ran diagnostics heater working , all wires connected to vent, ordering vent and control board. ; ordrng 1 W11629914 (Control) and 1 W11649995 (Vent)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Charlotte, NC 28216
Ryan S.
Job Details:
02/07/2025
"Customer complained in auto sense with little to no clothes unit fills all the way to top plastic part. Customer pointed to top ring on basket. Informed her water should never get that high. Ran unit on normal wash. Unit overfilled, no obstructions in pressure hose, ordering new control board. Informed customer office will call when part comes in. ; ordrng 1 W11603810 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, NC 28216
Ryan S.
Job Details:
02/07/2025
"Customer complained unit will not start . start button not operational. Maintenance man accompanied me in empty apartment said start button not working. Unit will not start. Confirmed Complaint , could not get unit to go into service mode either. ordering control board. Informed customer Office will call when part comes in.. ; ordrng 1 W11683480 (Control electronic)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF540CWHZ02
Near Denver, NC 28037
Ryan S.
Job Details:
02/07/2025
"Installed new valve, checked for leaks and icemaker cycled while before unit, valve opened and icemaker now filling. Verified proper operation."
We serviced a
MAYTAG WALL OVEN SINGLE
Model MOED6030LZ01
Near Iron Station, NC 28080
Ryan S.
Job Details:
02/07/2025
"Customer stated upon my arrival they broke the door glass moving unit before my arrival . Informed customer they would have to pay for door repair. They said they will call whirlpool to replace it. They have been moving oven to use older oven while waiting on repairs, and moving oven back for me to repair/test. Took pictures of cabinet damage and glass door damage. Installed both fans and ram both units bake preheat 350?. F8E1 error returned. Called techline. Techline went over several tests and said to order ACU and both fans at the same time. If acu was possible damaged. Ordering acu and both fans again. Techline said to get customer to call customer service since this an ongoing issue to possible do something for them. I cant guarantee anything they will do but Call us if they replace unit. We will call them when parts come in if not. ; ordrng 1 W11649130 (ACU) and 2 W11598119 (Blower)s"
We serviced a
MAYTAG DRYER
Model Medb835dw4
Near Mount Holly, NC 28120
Ryan S.
Job Details:
02/07/2025
"Customer complained of power failure, error, red diagnostics found line 2 voltage drop error code unit unit started running and heating ran for about 10 minutes with no issue . outlet was very loose and plugg was not stable in outlet. Informed customer to call electrician to replace outlet. Collected trio fee."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Charlotte, NC 28273
Clinton
Job Details:
02/07/2025
Unit has a Freon leak needs evap and compressor installed recharged 2x time; ordrng 1 WP2188823 (Evap) and 1 W10233960 (Compressor)
We serviced a
KITCHENAID RANGE
Model WEE750H0HZ5
Near Charlotte, NC 28217
Clinton
Job Details:
02/07/2025
Tested all switches and replaced control checked all burners for burner or damaged wires seen nothing called tech support for assistance. Got disconnected with tech support but confirmed issues were in burns the switch and control are not at fault could not verify which burn was faulty; ordrng 1 W11563195 (Burner) and 1 W11171119 (Burner) and 1 W11517959 (Burner) and 1 WPW10342780 (Burner) and 1 W11041453 (Burner)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Charlotte, NC 28208
Clinton
Job Details:
02/07/2025
Unit was making a noise but no longer is
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Charlotte, NC 28208
Clinton
Job Details:
02/07/2025
Machine will need to accessible we can not service it. Ad the door was crammed in after they were installed. Can remove dryer or washer sr number 7740906859; dspstn on spec-tagged invntry: 1 W10903220 TRAP and 1 WPW10448876 SWITCH-WL
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Charlotte, NC 28209
Clinton
Job Details:
02/07/2025
Unit needs new console I rest unit console come back on but will go back out will install new control as well on return visit ; ordrng 1 W11413567 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX986SIHZ00
Near Lancaster, SC 29720
Jonathan J.
Job Details:
02/07/2025
Complaint not making ice. I found water fill line tube. Going to icemaker was frozen over. I defrosted waterline. Operations cycled power off to unit. Customer goes on vacation often I adjusted venting by having customer move food around. In hopes of preventing airflow restrictions. No issues found with icemaker icemaker has E0 meaning no code no issues. Unit and test 45 is now filling icemaker with water properly.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ07
Near Lancaster, SC 29720
Jonathan J.
Job Details:
02/07/2025
53 g r600 complaint refrigerator making a humming/followed by clicking noise. I found compressor is completely locked up. Unit will need a new compressor to repair. I found sealed system work has been done previously with lockring connectors. ; ordrng 1 W11557425 (Compressor kit)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Marshville, NC 28103
Jonathan J.
Job Details:
02/07/2025
Complete washing machine is very loud. I found dry belt was slipping causing noise ran unit through a diagnostic cycle and a high speed cycle as well. After replacing drive belt no further issues or noises abnormal heard or seen at this time no oil leaking from gear case at this time either.; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM01
Near Wingate, NC 28174
Jonathan J.
Job Details:
02/07/2025
"I replaced icemaker and slide rails, making the door much easier to open /Close. I tested operations icemaker cycled with water perfectly fine and is not leaking. If customer notices a leak still where the ice container bin is freezing into a solid sheet advise water valve. Do you not suspect it is needed at this time as I did not see it overfilling or leaking after replacing icemaker."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
02/07/2025
Complaint dishwasher leaking from the bottom. I found some cracked. Replaced sump and drain hose. Attaching to stump appears to have been cut with a knife ordering drain hose. No further issues found after visual inspection unit is not installed. Anymore is located in the garage. Customer will have Home Depot. appliance after unit has been repaired ; ordrng 1 W11614117 (Drain hose)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW6230HW0
Near Worcester, MA 01605
Chris B.
Job Details:
02/07/2025
Complaint that the unit would making a noise while spinning. Ran all diagnostics and found no issues with the washer. Removed hair and lint from under the wash plate.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Worcester, MA 01602
Chris B.
Job Details:
02/07/2025
Complaint that the light on the fresh food section is not turning on. Found bad Module. Will order part because it wasnt in the bin. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Worcester, MA 01604
Chris B.
Job Details:
02/07/2025
Complaint that the washer would not stop running. Found error code F3E1. Found bad pressure sensor control board. Ran quick cycle and wouldnt stop filling afterwards drain wouldnt stop.; ordrng 1 W11608056 (Control Board)
We serviced a
MAYTAG DRYER
Model MGD5630HW4
Near Worcester, MA 01604
Chris B.
Job Details:
02/07/2025
Complaint that the dryer would start and stop on itself. Found wrinkle prevent switched on. Mentioned to the customer to keep and eye on the feature. No issues found.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Charlton, MA 01507
Chris B.
Job Details:
02/07/2025
Complaint that the washer is not running the cycles correctly. Ran diagnostic cycle with no issues. But issues arise when running any cycle. Unit will start filling and jumps to agitation but still fills up then shuts down. Found erratic control board. Will order part for a return visit ; ordrng 1 W11411581 (Control Board)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Southbridge, MA 01550
Chris B.
Job Details:
02/07/2025
Replaced part and unit working properly. 1yr. warranty on parts and labor.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, NC 28203
Clinton
Job Details:
02/07/2025
"Improper voltage 86 from l1 to netrual 141 volt l2 to neutral, 210 l1 to l2 needs to be fixed by electrician"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM05
Near Charlotte, NC 28210
Clinton
Job Details:
02/07/2025
Installed new door no issues
We serviced a
WHIRLPOOL M/W OTR
Model GMC305PDB6
Near Charlotte, NC 28262
Johnny
Job Details:
02/07/2025
This call must be assigned to Clint. Left part with customer.; schdld next appmnt for 2/11 TUE AM
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
02/07/2025
"Tested and confirmed issue. Removed and replaced dryer timer. Retested, timer working and dryer operating properly."
We serviced a
KITCHENAID M/W OTR
Model KEMS309BSS01
Near Marvin, NC 28173
Jonathan J.
Job Details:
02/07/2025
"Complaint F6 e8 lost communications to microwave appliance manager replace appliance manager. f6e0 lost communications to user interface replace ui i did find inner door had excessive play causing open door error I found rh interlock has completely failed and caused control issues I found unit is not heating. Unit will need inner door harness hinges mag and inverter to fix. ; rqstng P&A on 1 W10486210 (Inner door nla), ordrng 1 W11346197 (Magnetron) and 1 W10217711 (Inverter) and 1 W11033422 (Interlock harness) and 1 WPW10128850 (Lever) and 2 W10874474 (Hinge)s and 1 WP4375321 (Fuse) and 1 W10915648 (Appliance manager)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/07/2025
Complaint gasket keeps falling out of track door not closing properly. I found rack bent slightly pulling tearing gasket also found hinge bent slightly adjusted hinge door closing properly now and tight. No leaks found. ; used 1 W11177741 (GASKET) from stock
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Marvin, NC 28173
Jonathan J.
Job Details:
02/07/2025
"Complaint food, freezing, and fresh food section all the way down all the way up customer is not blocking venting Empty. I replaced main control board and I also replaced evaporator fan motor assembly evaporator was extremely dirty.. No further issues found with refrigerator; used 1 WPW10675033 (CNTRL-ELEC), and 1 W11087438 (EVAP MOTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHZ19
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/07/2025
Complaint will make ice just fine but will not dispense water from door just hums. Replaced parts left parts with customer. I found water line in door is frozen over unit will need door to fix. Customer was instructed to open box and remove saran wrap and inspect for any damage before calling office. ; ordrng 1 W11652976 (SS door)
We serviced a
WHIRLPOOL WASHER TL
Model NTW4516FW4
Near Waterbury, CT 06706
Jimmy R.
Job Details:
02/07/2025
"Installed new control and recalibrated unit, ran unit threw a wash and spin testing operations and unit is now working to specs"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Waterbury, CT 06705
Jimmy R.
Job Details:
02/07/2025
Installed new main cntrl recalibrated unit and machine is now washing and working to specs
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Prospect, CT 06712
Jimmy R.
Job Details:
02/07/2025
"Ran unit and found dryer squealing again traced noise and found idler pulley making noise, found idler shaft faulty causing it to start making noise once lube had warn off will order and return with parts; ordrng 1 8547174V (Idler assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Fort Mill, SC 29715
Brandon
Job Details:
02/06/2025
On arrival I installed hinge and tested unit. Unit tested properly. No other issues found.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Holyoke, MA 01040
Mike K.
Job Details:
02/06/2025
"Portable dw. Ran diagnostic and unit drains, fills but wash motor not running. Verified voltage to motor. Replaced sump and ran diagnostics, unit operating properly. Found filter clogged and cleared, showed cs how to access it in the future and suggested regular cleaning of it.; used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RW0
Near Rockwell, NC 28138
Johnny
Job Details:
02/06/2025
"Installed part, Cx verified with visual inspection."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH450LAF4A
Near Salisbury, NC 28144
Johnny
Job Details:
02/06/2025
"Cx stated unit not draining, tested unit. Unit filled and drained. Unit working as designed. Collected trip fee."
We serviced a
SAMSUNG DRYER
Model DVE45R6100C/A3
Near Salisbury, NC 28144
Johnny
Job Details:
02/06/2025
"Cx stated a previous company came out a few days ago and told them they forgot to put a module on the unit. Not quite sure what that means or what they were referring to. Upon arrival unit was in use as if nothing was wrong with it, I verified heat was present. No error codes were present. Unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Shrewsbury, MA 01545
Glenn
Job Details:
02/06/2025
Installed fill valve tested in rinse and spin all tested. ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Easthampton, MA 01027
Mike K.
Job Details:
02/06/2025
"Unit is under 1yr wp warranty per service bench. Complaint of noise, like grinding. Supports and idler/belt fine, rear seal has come off.Ordering rear seal; ordrng 1 W10612022 (Rear tub seal)"
We serviced a
GE DRYER
Model DWSR483EA1WW
Near Easthampton, MA 01027
Mike K.
Job Details:
02/06/2025
"Unit making noise during operation, found front bearing wire down through bearing and rubbing on plastic. Quoted for dryer repair kit and replaced bearing, belt, felt and glides. Ran unit and can still hear noise, sounds like the pulley, which could see was physically worn.; ordrng 1 WE12X83 (Idler)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Westfield, MA 01085
Mike K.
Job Details:
02/06/2025
Replaced sump assy and verified operation. Cs had unit mostly pulled out and helped getting it out completely. Unit was pushed back in most of the way and cs will complete; used 1 W11416362 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Fort Mill, SC 29715
Brandon
Job Details:
02/06/2025
"Complaint ice maker is not making enough ice. On arrival found that ice maker fill tube was clogged with ice. Manually defrosted line and tested valve. Ice maker filled properly and harvested with no issues. If customer calls back send with ice maker, heater and control.Ice maker. W11658802Heater. W11087201Control. W11224256"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fort Mill, SC 29715
Brandon
Job Details:
02/06/2025
On arrival I installed panel and tested after install. Unit tested proper. No other issues found.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Fort Mill, SC 29715
Brandon
Job Details:
02/06/2025
Complaint unit is not keeping proper temp. On arrival I tested bake and broil setting . Unit would only light 2 of 5 times on each and when it did it would go out shortly after and not come back on. Ordering spark module and regulator for repair.; ordrng 1 W10860916 (Spark module) and 1 W10861656 (Regulator)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS
Near Rock Hill, SC 29730
Brandon
Job Details:
02/06/2025
Complaint unit is not making ice found on arrival that ice maker tested fine and water valve was able to fill ice maker. Noticed that optics werent working correctly in the door. Please order optics for repair and let customer know when we can return.; ordrng 1 W10898445 (Optic) and 1 W10870822 (Emmiter)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Rock Hill, SC 29730
Brandon
Job Details:
02/06/2025
On arrival I installed control and pump. Tested unit after installation and unit tested properly. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Westfield, MA 01085
Mike K.
Job Details:
02/06/2025
"Unit is under 1yr wp warranty per service bench. Unit is in garage, rf section cold, fr not freezing, measured 20 in rf. Unit will not run because rf thermostat is satisfied. Unit will not work well in garage when temps get cold"
We serviced a
KITCHENAID M/W OTR
Model KOCE500ESS08
Near Grafton, MA 01536
Glenn
Job Details:
02/06/2025
Installed bulb and inverter board tested all ok customer is owed a credit for the magnetron as it wasnt needed $240.56 plus tax