Service History 369

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS04

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/17/2024

"Installed parts listed and cycled, tested fine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near York, South Carolina 29745

Mitch H.

Job Details: 01/17/2024

"Removed and replaced pump/motor assembly. Reinstalled screen, filter and wash arm. Tested dishwasher and checked for leaks. Operating properly with no leaks. Cancelled cycle, drain pump working correctly, no leaks. All operating normally."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE304DSS0

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 01/17/2024

Replaced drain pump still leaving some water in bottom of unit needs new drain hoses ; rqstng P&A on 1 WPW10545278 (Hose) and 1 8269144A (Hose)

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Charlotte, North Carolina 28214

Jeff L.

Job Details: 01/17/2024

Replaced burnt up wires going to block with terminal block kit unit ran and checked okCall complete; used 1 279320 (Block) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Belmont, North Carolina 28012

Jeff L.

Job Details: 01/17/2024

Previous capacitor installed was leaking from the top edges. Replaced capacitor unit ran and checked okCall complete ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near York, South Carolina 29745

Mitch H.

Job Details: 01/17/2024

"Unplugged microwave, removed and replaced control. Reassembled, plugged back in. Tested microwave. Fan, light and microwave all operating properly.; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Somers, Connecticut 06071

Gary V.

Job Details: 01/17/2024

"Inspected and found drain pump making slight noise, quoted and he will call if wants replaced. All other functions test fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5DHEXWB00

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 01/16/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10408179 VALVE

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 01/16/2024

Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. The unit has power and starts cycles but there is no heat. The magnetron reads 2.1 ohms and has no continuity with the chassis. I replaced the magnetron with the ordered part just in case and tested the unit. Still no heat. The diode and capacitor do not have any visible defect. I can smell a burning smell while the unit ran with the cabinet off. The unit needs a new capacitor and diode to resolve the issue. The cx wants to contact the manufacturer for a replacement. Im ordering the part for the return visit.; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode)

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 01/16/2024

"Customer complained start button not always working. Checked start button and found start button not always making contact. Took control apart and Ui cover is ok, button is being physically pressed just not always sending signal to turn on. Needs new control board. Scheduled return call for ; ordrng 1 W11630382 (Control board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 01/16/2024

"Customer complained of no power, found proper voltage to unit. Found harness to control board that carries 120v was loose. Secured harness and unit now working. Verified proper operation."

We serviced a

WHIRLPOOL OVEN

Model JJW3830LL00

Near Charlotte, North Carolina 28278

Ryan S.

Job Details: 01/16/2024

"Customer had part w11600606 delivers to home and was used. Returned to install parts order by previous tech ,installed UI and blower fans. When installing UI found both appliance manager control boards were melted . Need both boards. Ordering two appliance managers called Lisa to double check parts number so just ordering 2x of W11448961 Second man required. Customer wants Ryan and Caleb back.; ordrng 2 W11448961 (Appliance manger)s and 1 2ndman (2nd man)"

We serviced a

KITCHENAID OVEN

Model KFID500ESS02

Near Glastonbury, Connecticut 06073

Jeremy B.

Job Details: 01/16/2024

Installed new module and tested all checks ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Charlotte, North Carolina 28213

Jeff L.

Job Details: 01/16/2024

Customer is getting F8 E1 fault code (long fill) found water temperature switch on tap cold and water pressure was a lot less. Changed water temperature switch to cold and water pressure seem to be some what better. It does appear that on tap cold the unit is taking longer than it should to fill. Gonna order water valve to make good repair ; ordrng 1 W11513255 (Dual after valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Charlotte, North Carolina 28213

Jeff L.

Job Details: 01/16/2024

Found dishwasher not washing. It will fill and drain just no circulation of water. There is proper power going to motor just not producing. Sump assembly will need to be replaced. Office will call customer when part comes inPart#W11613479; ordrng 1 W11613479 (Sump assembly)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28213

Jeff L.

Job Details: 01/16/2024

Found only 120 volts coming to dryer advised maintenance to correct problemCall complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Charlotte, North Carolina 28227

Jeff L.

Job Details: 01/16/2024

Defective material the pad has came loose and not making contact with panel. Control panel needed for good repair. Rescheduled for 1-22-24 amPart#W11660284; ordrng 1 W11660284 (Control panel)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Bolton, Connecticut 06043

Gary V.

Job Details: 01/16/2024

"Inspected and found timer broken, not shutting off or advancing, replaced timer and cycled, tested fine now.; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER"

We serviced a

WHIRLPOOL DRYER

Model WET4124HW0

Near Vernon, Connecticut 06066

Gary V.

Job Details: 01/16/2024

"Installed parts listed and cycled, tested fine."

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS08

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 01/16/2024

"Microwave keeps giving F1E5 (inverter error. Checked connection at inverter they are right and secure. Replaced control, magnetron, and inverter as recommended by factory. Tested and microwave now heating properly. ; dspstn on spec-tagged invntry: 1 W11346197 MAGNATRON"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Vernon, Connecticut 06066

Gary V.

Job Details: 01/16/2024

"Installed new lid, cycled and tested fine."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Ellington, Connecticut 06029

Gary V.

Job Details: 01/16/2024

"Installed drain hoses, and drain pump from last visit that I left with customer. Cycled and tested fine now.; dspstn on spec-tagged invntry: 1 8269144A DRAIN HOSE"

We serviced a

WHIRLPOOL DRYER

Model LER6636PWO

Near Suffield, Connecticut 06093

Gary V.

Job Details: 01/16/2024

"Inspected and found broken door switch and broken timer, quoted she will call."

We serviced a

SPEED QUEEN WASHER

Model SWT121WN

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/16/2024

"Installed pump and belt and cycled, tested fine. Customer going to replace water retaining pan unit rests in, as I pointed out to him it was broken. Customer was paid in full."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 01/16/2024

"Cx complaint that the unit is not completing cycles, does not advance past sensing. I inspected the unit to confirm the complaint. I found error codes: f7e1 f7e7. I cleared the codes and ran manual tests for spin and agitate. Both worked fine, I ran a calibration cycle as well as a tachometer test. The tachometer test passed, giving me value when I spun it in both directions. I started a normal cycle, the unit filled and begin a wash cycle. Cx said the issue occurred in quick wash so I started a quick wash cycle, the unit started and progressed past sensing into filling and washing with no issues. The unit is working as designed."

We serviced a

LG DRYER

Model DLE7100W

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/16/2024

Installed idler and belt. Cycled tested fine.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Charlotte, North Carolina 28262

Robert A.

Job Details: 01/16/2024

Cx complaint that the unit is not starting. I inspected the unit to confirm the complaint. I found that the door strike is misaligned not allowing the door to be registered as closed. I corrected the door latch position and tested the unit for the cx. The unit is working as designed. The cx will call the office to submit the payment for the service call fee.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 01/16/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS3

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 01/16/2024

Cx complaint that the oven light will not turn off. I inspected the unit to confirm the complaint. I found an error code: f2e1. The unit oven and cooktop work fine. The light button chimes but it stays on . The unit needs a new control board to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11594224 (Control board)

We serviced a

KITCHENAID COOKTOP

Model KCES550HSS00

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 01/16/2024

"Removed cooktop and checked switch went to replace and the wrong switch was ordered will order new switch correct switch and return with part. Powered unit back up and un8t is heating and working to specs advised customer once in we would call for return visit ; ordrng 1 W11259362 (Infinite switch), dspstn on spec-tagged invntry: 1 W10857622 SWITCH-INF"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 01/16/2024

"Tested unit and found dishwasher leaking water from left side of door, ran a heavy wash cycle and unit started to leak right away removed front panel and found unit leaking from vent, found vent had never been secured in place and was on an angled not sealing. Fixed vent and secured to seal ran a heavy cycle and unit is now operating to factory specs"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Brooklyn, Connecticut 06234

Amanda R.

Job Details: 01/16/2024

Replaced all parts operation normal ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/16/2024

"I replaced main control unit sounds completely different than before and is going past the 15 min mark on quick wash 18 mins is when unit goes into spin but unit still stuck at 12 min mark Technical Service Pointer #: W11710100 Rev AAction Required: MandatoryRelease Date: December, 2023 per manufacturer file number 7738241538 unit must be paired to WiFi to fix per service pointer issue is a software issue per manufacturer cannot be fixed with hardware easily as old stock has not yet been ported from distributors."

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/16/2024

File number 7738243822 defects in ui. Ui has 12.8vdc getting to it but flashes on off very dimly will never power on voltages are correct and proper incoming 123.2 across red white 122 across black white 245 across red black all thermal cutout are .2 ohms heater is 10 ohms oL to ground. Removed red control has 123 vac getting to it across black and white wiring steady. ; ordrng 1 W11384511 (Ui) and 1 W11512515 (Control)

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HS02

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/16/2024

Parts are on back order per manufacturer x parted middle glass has exploded preventing customer from opening closing door. ; ordrng 1 W11455086 (Door glass inner) and 2 W11411966 (Hinge)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 01/16/2024

Tested unit and found both sections not cooling at all and compressor running super quiet checked evaporators and found no frost pattern and oil leaking from fridge evap connection. Placed unit into a diagnostics and ran step 4 checked compressor and nothing pumping removed access stub and found no Freon in unit from leak causing no cooling. Unit is going to need new fridge evaporator and compressor kit will order parts. Parts and labor are covered under ten year warranty advised we would call when in for return visit ; ordrng 1 W10832994 (Compressor kit) and 1 W11492867 (Evaporator) and 1 W11506635 (Proses stub)

We serviced a

MAYTAG WASHER.

Model MHW5630HC2

Near Worcester, Massachusetts 01604

Chris B.

Job Details: 01/16/2024

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Worcester, Massachusetts 01604

Chris B.

Job Details: 01/16/2024

Complaint that the unit is not dispensing ice. Found bad motor and solenoid. Will order parts for a return visit. ; ordrng 1 W11671282 (Auger Motor) and 1 WP2152713 (Solenoid) and 1 WPW10169511 (Coupling)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Worcester, Massachusetts 01605

Chris B.

Job Details: 01/16/2024

Complaint that the unit is not filling up with water. Found broken wires on the P1 & P3 lines. Will need new harness wire to be replace. Mentioned to the customer that all parts arrives to the home and to contact office when they arrive. Will order parts for a return visit.; ordrng 1 W11697034 (Harness Wire) and 1 W11684544 (Water Fill Valve) and 1 2xFrameJob (2x Frame Job)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Worcester, Massachusetts 01606

Chris B.

Job Details: 01/16/2024

Complaint that the unit is not cycling through correctly. Tried to run diagnostic cycle four times but no success. Got error code F7E1. Ran a quick wash with auto fill and found too much water fill the tub. Verified all connections and all is normal. Found F3E2 water level issues. Found hoses not kinked or clogged. Water level is not reading properly. Will order new control board and shifter. Mentioned to the customer to call the office as soon as parts arrive to the home.; ordrng 1 W11626074 (Control Board) and 1 W11481722 (Actuator Shifter)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Plainville, Connecticut 06062

Chuck M.

Job Details: 01/16/2024

"Customer complaint is that washer would not start cycle. Ran diagnostics and found error code F7e4 basket re engagement failure. Inspected underneath and found gear oil splatter. Could not remove rotor. Ordered gear case, rotor/stator, clutch, slider,wash plate and screw. P&A with extra time slots. ; rqstng P&A on 1 W10902814 (washplate) and 1 W10752187 (screw) and 1 W11449841 (Gear Case), ordrng 1 W10915700 (Stator), rqstng P&A on 1 W10754448 (Clutch) and 1 W10734521 (slider) and 1 W10915701 (rotor) and 2 ExtraTimeSlots (Extra Time Slots)s"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM01

Near Bristol, Connecticut 06010

Chuck M.

Job Details: 01/16/2024

Customer complaint is that refrigerator was not cooling properly. Inspected and found fans and compressor not running. Tested compressor and it checked ok. Found start device faulty. Replaced and unit started running and cooling. Frost pattern developed. ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09Q

Near Canton, Connecticut 06019

Chuck M.

Job Details: 01/16/2024

Installed door and inspected. All checked ok.

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW1

Near Simsbury, Connecticut 06092

Chuck M.

Job Details: 01/16/2024

"Customer complaint is that washer was noisy. Inspected and found drive pulley loose and cutting through shield. Took pics. Replaced cam kit and tested. Washer checked ok. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP , used 1 W10721967 (CAM KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Simsbury, Connecticut 06070

Chuck M.

Job Details: 01/16/2024

Customer complaint is that washer is not turning on. Voltage is correct. Status LED is out on control. Customer had power outage. ; ordrng 1 W11401710 (ACU)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Simsbury, Connecticut 06089

Chuck M.

Job Details: 01/16/2024

Customer complaint is that dishwasher is not cleaning dishes and detergent is not dissolving. Ran diagnostics and found error code F4e3 wash motor not running. During automatic test cycle motor is receiving voltage and buzzing but not working. Ordered wash motor. ; ordrng 1 W11613479 (Wash Motor)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 01/16/2024

Installed new feed tube and manifold ran machine threw a wash cycle and a diagnostics cycle checked water flow to wash arms and unit is now washing middle spray arm is getting water and working to factory specs

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2290VEP8

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 01/16/2024

"Installed new freezer door rails checked sealing and door is now sealing properly checked ice bin and heated rails on bin to get rid of ice build up, rail is now pulling out and all operations are working to specs"

We serviced a

WHIRLPOOL WASHER

Model WFC682CLW0

Near Plainfield, Connecticut 06239

Amanda R.

Job Details: 01/16/2024

The dryer get stuck on a certain time and wont shut off called tech support last visit ; ordrng 1 W11712681 (Ntc)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SYN3FS

Near Catawba, South Carolina 29704

Jonathan J.

Job Details: 01/16/2024

"Complaint dishwasher, shipping nicking, dishes, making a ticking noise when its empty not operating properly. I found heating element. adjusted I found spray arm heat deflector is broken off. I found spray arm is damaged on the lower. Im ordering lower spray arm to fix no additional issues seen or found at this time.; ordrng 1 WD22X33499 (Spray arm lower)"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW 0

Near Springfield, Massachusetts 01103

Roger R.

Job Details: 01/16/2024

Unit needs new main control due to unit trying to drain while emptyQuoted 299. For part and $239 labor rate Verbal authorization by Imani. ; ordrng 1 W11616491 (CNTRL-ELEC)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 01/16/2024

"Checked over unit and found customer having issues with soap dispenser and not using soap, ran a test cycle and checked components checked dispenser and cycled on soap found unit dispensing very little soap, checked adjustment and found on 1x turned to 8x for customer and dispensed soap. Checked and recalibrated cntrl gave customer Ed on soap and unit is now working to factory specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Putnam, Connecticut 06260

Amanda R.

Job Details: 01/16/2024

Ff section not cooling evaporator fan not running removed cover for fan a piece of ice fell fan started working at recommenced

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA10

Near Ashford, Connecticut 06278

Amanda R.

Job Details: 01/16/2024

"Flex zone door broken where handle goes and hand,e is broken but discontinued ice maker not making ice ; rqstng P&A on 1 Da82-02497a (Door) and 1 DA97-13074C (Handle) and 1 DA82-02367A (Y clips) and 1 Da97-19898a (Auger drain) and 1 WP482338 (Silicone) and 1 DA92-00592A (Control)"

We serviced a

KITCHEN AID MICROWAVE

Model KMHS120ESS11

Near Willington, Connecticut 06279

Amanda R.

Job Details: 01/16/2024

Night light bulb blew they replaced light bulb cant turn off light with control replaced control tested operation normal

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Chicopee, Massachusetts 01013

Roger R.

Job Details: 01/16/2024

"This unit is under extended warranty through rental company. See photo. Found unit has a broken blower wheel that will not come off motor shaft. Will need new blower, motor, blower housing and motor holder. Also console is damaged and will need as well due to cracked and sharp edge ; ordrng 1 WP697772 (BLOWER WHEEL) and 1 W11549461 (Motor) and 1 W10888146 (Housing, blower) and 2 489463 (Screw)s and 1 W11596046 (Seal) and 1 W11481730 (Bracket, motor) and 1 W11419056 (Console, complete)"

We serviced a

FRIGIDAIRE RESIDENTIAL REFR

Model LGHD2369TF7

Near Springfield, Massachusetts 01109

Roger R.

Job Details: 01/16/2024

Installed new freezer drawer tracks to to ball bearing falling out and difficult to open and close. All checks ok

We serviced a

KITCHENAID RANGE

Model KFED500EWH03

Near Springfield, Massachusetts 01118

Roger R.

Job Details: 01/16/2024

Installed new door seal for upper oven

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Farmington, Connecticut 06032

Chuck M.

Job Details: 01/16/2024

Customer complaint is that washer was not spinning. Ran diagnostics and found error code F8e1 long fill. Inspected and found hot and cold reversed and washer was filling slowly. Removed hoses and dirt came out with hot water. Tested inlet valve and water is filling much better.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 01/16/2024

Customer complained of f8e4 error. Confirmed overfill tray had water. Ran unit with front panel of to inspect for leaks. Nothing under unit is leaking. Or with unit. Ran unit with customer detergent pod and unit started sudding up . Informed customer to use afresh cleaner or vinegar to clean out unit and/ or change the pods they are using. Suds will cause leaks. Verified proper operation otherwise.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Denver, North Carolina 28037

Ryan S.

Job Details: 01/16/2024

"Customer complained of no heat. Found heating element short to ground and open short. Found control board bad also, not sending voltage to heater when prompt. probably from heating element short to frame no visible damage but has a bad plastic smell. Left unit unplugged. . Ordering control and element. Scheduled return call for 1-23-23am; ordrng 1 W11133021 (Control board) and 1 WP3387747 (Element)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 01/16/2024

"F0e5, f7e6, f2e1, off balance load, motor fault, stuck button. Ran self test, spinning Washplate in spin cycle. Tub moving fine from gear below, turning cam, worn hub.Washplate screw came out but Washplate seized to shaft. Will need to be broken out to repair. Ordered hub, and Washplate/screw.Offfice to contact when parts come in with authorization to schedule return.; rqstng P&A on 1 W10528947 (Hub) and 1 W10752283 (Washplate) and 1 2xtime (2x time)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 01/16/2024

"Unit is under 1yr wp warranty per service bench. U/i is coming apart, replaced and u/I verified responding correctly."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cromwell, Connecticut 06416

Jeremy B.

Job Details: 01/16/2024

Strike broken.replaced and tested all checks ok. ; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Middlefield, Connecticut 06455

Jeremy B.

Job Details: 01/16/2024

Installed. We lets and tested water still not dispensing needs. We water line from valve to top of door. The line is clogged. ; ordrng 1 W11579166 (Water line valve to door)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 01/16/2024

Installed new harness and ran self test all checks ok. ; dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Amherst, Massachusetts 01002

Mike K.

Job Details: 01/16/2024

"Steamed clear ice build up and steamed evap completely clear. Replaced drain pan and evap fan assy, verified fan is operating and good flow through rf upper vents; dspstn on spec-tagged invntry: 1 W11087438 EVAP MOTOR and 1 W11457241 PAN-DRIP"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Amherst, Massachusetts 01002

Mike K.

Job Details: 01/16/2024

"Replaced control, dispenser, door panel and racks. Transferred over all assy parts not including in new parts. Im be screw for door handle snapped, ordering replacement.Let unit run through diagnostic cycle.Unit complete other then attaching door handle.; ordrng 1 W11157086 (Door handle stud) and 1 W10826179 (Door handle screw)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Charlotte, North Carolina 28270

Jeff L.

Job Details: 01/16/2024

Replaced parts ordered by previous tech did find the freezer completely full of food no room for air to move around in freezer I advise taking the food and moving it around so that the edge of shelves to wall are clear of any food bags restricting air flow. Unit ran and checked okCall complete; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near Charlotte, North Carolina 28211

Jeff L.

Job Details: 01/16/2024

Ran unit thru quick cycle drain pump had normal sound wash motor had normal sound. Checked for fault codes there was none. This is new construction may have been turned on and heard loud dry drain pump which is normal now. Unit ran and checked okCall complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Charlotte, North Carolina 28217

Jeff L.

Job Details: 01/16/2024

Replaced sump assembly all components working as designed and no leaks are present.Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 01/16/2024

"Customer complained unit wouldnt unlock had water in it. Unit was full of water took awhile to drain . Found drain pump running but not spinning. Found bad pump impeller. replaced drain pump from ts. Unit unlocked when water was drained. Verified proper operation after showed customer . Customer also had long fill error but it was from in line filter before washer. Informed customer long fill error is from slow or low water pressure, clean or replace in line filter. ; used 1 W10876600 (DRAIN PUMP) from stock"

We serviced a

SPEED QUEEN DRYER

Model I.DG30RGS113TW01

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 01/16/2024

Installed belt and pully and tested complete Cust paid 75.00 first visit went through repair

We serviced a

MAYTAG DRYER

Model MGD6200KW4

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 01/16/2024

Found ignitor cracked . ; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Shrewsbury, Massachusetts 01545

Aimee Z.

Job Details: 01/16/2024

Call is under warranty Right side hot surface light wont go out Ordering right side burner and switch . Can tell which causing problem power at all and working; ordrng 1 WPW10251108 (Fr right burn) and 1 W11171119 (Right rear) and 1 WP7403P23860 (Right rear) and 1 W10312185 (Front right)

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Shrewsbury, Massachusetts 01545

Aimee Z.

Job Details: 01/16/2024

Found a break in the harness for middle draw.Also the Cntrl third draw filled water and carodedAnd needs a ice makerCwa

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Shrewsbury, Massachusetts 01545

Aimee Z.

Job Details: 01/16/2024

Installed new ui complete

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Worcester, Massachusetts 01602

Chris B.

Job Details: 01/16/2024

Complaint that the unit is not heating up. Found bad heating element and clogged filter screen. Quoted parts and labor. Unclogged all debris and replaced part and dryer running normal. Mentioned to the customer to check the venting and have it serviced. 1yr warranty on parts and labor. ; used 1 279838 (ELEMENT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 01/16/2024

I replaced all previously ordered parts I tested ops unit has since started making ice with no issues and operation is quiet and normal now.

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC0

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 01/16/2024

"Complaint dryer is not getting hot anymore. I found heater is open also found 3 locked up idler pulleys and frayed drive belt I replaced idler component kit and heater I tested ops everything is working fine now no abnormal noises or issues found. ; used 1 WP8544771 (ELEMENT), and 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MHW8630HW4

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 01/16/2024

"Unit is under 1yr wp warranty per service bench.F8e1, f0e2. Long fill and over suds errors, cleared history. Ran service test and each fill valve looks to be running fine. Ran quick wash cycle and went through fill cycle fine, filled agitated, drain and spin out fine. there was an excess of suds in unit in unit.Cs says unit has been running endlessly while showing only a few minutes remaining.Explained timer is just an approximation. If unit is out of balance it may make numerous attempts, or if sensing water in tub, or suds make it thinks there is it will affect timing. Same as when running empty it decided it was done when timer was at three minutes, normal operation. Ran a few times to help remove suds and left running a clean cycle, without any affresh. Cs does have some affresh to use and does clean unit. Unit has auto detergent dispensing and is using he liquid soap. Also uses spray stain fighters. Suggested cleaning if sees suds still in unit."

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEB3

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 01/16/2024

"Unit was installed n defrost when arrives, complaint of rf not getting cold. Removed evap cover and large ice block in upper right. Indictive of a sealed system issue. Let unit complete defrost cycle, compressor running,fan is not, getting full frost pattern, damper opened.120vac at fan harness.Unit will need to be steamed/defrosted on return.Quoted for fan/labor.Accepted. Collected in full via cash. Office to contact to schedule return.; ordrng 1 W11024089 (Evap fan assy)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Marlborough, Connecticut 06447

Jeremy B.

Job Details: 01/16/2024

Dishwasher not cleaning. Found wash motor getting power and diverted clicking. Needs new assy. Quoted customer.

We serviced a

SAMSUNG DRYER

Model DV50M7450P/A3

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 01/15/2024

"Inspected and found ui board and knob broken, quoted for repair and he will call if wants repaired.; dspstn on spec-tagged invntry: 1 DA97-13718C ICE MAKER UNDER 25 CUBE"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Windsor, Connecticut 06095

Gary V.

Job Details: 01/15/2024

"Inspected and found multiple problems, lid lock broken, open circuit thru drain pump , main acu giving pressure system fault, will submit estimate and call. Was able to open lid so customer could pull clothes out.; rqstng P&A on 1 W11399437 (Drain pump) and 1 W11556725 (Main acu) and 1 W11394572 (Lid lock), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Paxton, Massachusetts 01612

Chris B.

Job Details: 01/15/2024

Complaint that the unit is not draining correctly. Found clogged drain filter. Unclogged the unit and ran two diagnostic cycles and unit working normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFE01

Near Simsbury, Connecticut 06070

Gary V.

Job Details: 01/15/2024

Installed parts listed and tested fine.

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDB20

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 01/15/2024

Complaint cannot remove water filter. Or install water filter easily. I gave estimate for filter cap. That was only part that is missing. Customer declined estimate today is going to order cap themselves only issue they are having.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRMC2285AF

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 01/15/2024

I replaced filter housing tested operations no additional issues. Found with refrigerator here today. No additional leaking occurring as of right now either.

We serviced a

JENN-AIR RANGE

Model 1234

Near Charlotte, North Carolina 28277

Jeff L.

Job Details: 01/15/2024

Found bake unit burnt into there was no model or serial stag available on this unit. I called and spoke with Randy and Lisa they were able to find the part. Will return on Friday 1-19-24 pm to make repairPart#326791; ordrng 1 326791 (Bake unit)

We serviced a

MAYTAG OVEN

Model MOED6030LZ01

Near Charlotte, North Carolina 28270

Jonathan J.

Job Details: 01/15/2024

"I found mullets connect multiple of them were unplugged at main control board. I reconnected, mocks, connectors, resecured, harnesses, tested operations. Everything is working perfectly. Unit has proper voltage getting two oven Both upper and lower ovens are preheating with no issues"

We serviced a

JENN-AIR OVEN

Model JMW2427DS01

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 01/15/2024

"Complaint oven has an F2 E1 stuck or shorted. Key error code will not clear. Found right side is shorted on the user interface side button, lower oven and oven light. Non-functional. Unit will need new user interface to fix park is on back order Office to call customer as soon as part comes in. ; ordrng 1 W11236900 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Charlotte, North Carolina 28270

Jonathan J.

Job Details: 01/15/2024

I replaced LED lights came in kit tested operations. Everything is now working properly with no further issues found.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Pineville, North Carolina 28134

Jeff L.

Job Details: 01/15/2024

Replaced the spark module board and I preheated the oven to 350 degrees and the ignitor and burner stayed on till pre heated to selected temperature. Then I bumped the setting up to 370 and the oven turned on and pre heated to desired temperature. The oven sensor was operating because the once it hit desired temperature the burner cut off and then cut back on after a few minutes to bring oven back to temperature all normal operation. At this time unit ran and checked okCall complete

We serviced a

WHIRLPOOL WASHER.

Model WTW4816FW2

Near Norfolk, Massachusetts 02056

Aimee Z.

Job Details: 01/15/2024

No error codes calibrated and ran diagnostics Found the auto sence over filling with water Needs water level switch ; ordrng 1 WPW10285511 (Water level switch)

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 01/15/2024

"Cust had flood in basement under 6 inches of waterLid lock isnt working When start fils with water, advanced to drain ."

We serviced a

MAYTAG RESIDENTIAL REFR

Model MBB1952HEW

Near Attleboro, Massachusetts 02703

Aimee Z.

Job Details: 01/15/2024

Cust freezer was on coldest 7Returned to factory 4Steamed out frost

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Charlotte, North Carolina 28205

Robert A.

Job Details: 01/15/2024

Installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Charlotte, North Carolina 28213

Robert A.

Job Details: 01/15/2024

"Cx complaint that the unit is shaking violently while it spins. I inspected the unit to confirm the complaint. I found error codes: f0e5 f0e2. I cleared the codes and ran a service cycle. All components passed but it did shake a lot while it spun. I removed the lid to watch it during spin, the basket wobbles a lot from side to side. I shook the basket from side to side, I tried to remove the agitator to check the drive hub. The agitator is seized to the gearcase shaft. The suspension seem fine. The unit needs a new agitator and drive hub to resolve the issue. I quoted the cx for the repair and collected the service call fee by CC. The cx does not want to fix the unit at the moment."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAB5

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 01/15/2024

"Installed new drain hose and ran water threw other half of drain ran machine thew a wash and a drain cycle and found unit still slow too drain. Checked connection at disposal and found blocked causing very little water to flow out, removed block and unit is now draining and operating to specs ; dspstn on spec-tagged invntry: 1 WPW10545278 DRAIN HOSE"

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