We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Hartford, CT 06112
Chuck M.
Job Details: 03/21/2024
Customer complaint is that FF door handle cracked at top. Took pic. Ordered handle P&A. ; rqstng P&A on 1 W10837029 (handle)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Hartford, CT 06114
Chuck M.
Job Details: 03/21/2024
Customer complaint is that interior vent inside dryer is burnt. Inspected and found burn off on vent which is normal. Explained to customer that burn off is normal. Dryer checked ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Griswold, CT 06351
Amanda R.
Job Details: 03/21/2024
Throwing F7e1 error replaced actuator tested starting normally ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF780SLYM2
Near Plainfield, CT 06354
Amanda R.
Job Details: 03/21/2024
The left upper track rear stop clips broken quoted
We serviced a
AMANA DISHWASHER
Model ADB1500ADB2
Near Killingly, CT 06239
Amanda R.
Job Details: 03/21/2024
Fills and drains not washing wash motor getting 120v out of control needs new sump assembly and heater element ; rqstng P&A on 1 W10902307 (Sump) and 1 W10518394 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Killingly, CT 06241
Amanda R.
Job Details: 03/21/2024
freezer worked normally until two weeks ago top ice maker stopped making ice freezer not freezing ice cream or making ice cubes ; ordrng 1 W10832994 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Woodstock, CT 06281
Amanda R.
Job Details: 03/21/2024
Complaint leaking water on right side unit leveled over sudsing occurring put oil in unit to break down Customer hasnt turned on hot water yet needs hot water and possible change detergent
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Bloomfield, CT 06002
Ruben C.
Job Details: 03/21/2024
"Checked unit found evap fan had ice build up around housing blade was hitting ice housing was missing pice of foam on left side used some permagum to seal tested operation normal checked freezer door seems normal and sealing installed damper; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL , used 1 212643 (Permagum) from stock"
We serviced a
WHIRLPOOL VENTHOODS
Model WVW53UC0LS0
Near Bloomfield, CT 06002
Ruben C.
Job Details: 03/21/2024
Cust has to have the hood uninstalled to install blower motor could not take down blower due to screws that installler put thru the bracket for the motor from the top we have no acess to them cust will call return possible; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW08
Near Plainville, CT 06062
Ruben C.
Job Details: 03/21/2024
"Checked unit found both gasket torn replaced right side and found damper sticking replaced damper have to order left gasket; ordrng 1 W10830189 (Gasket), used 1 WPW10594329 (Damper) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28277
Mitch H.
Job Details: 03/21/2024
"Removed and replaced main control. Reassembled, tested, ran automatic test cycle. Completed correctly. Exited diagnostics. Started quick wash cycle, allowed to fill and begin agitating. Cancelled cycle, drained correctly. All functions operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Charlotte, NC 28278
Mitch H.
Job Details: 03/21/2024
"Spoke to customer, he says he was told we would have part and doesnt want us to come out without it. Ordering rail stops. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 2 WPW10508950 (Rail stop)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlotte, NC 28278
Mitch H.
Job Details: 03/21/2024
"Removed and replaced wiring harness per tech line. Reinstalled in cabinet. Tested, all diagnostics tests passed. Ran diagnostics cycle, completed properly. All functions tested good, and operating properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Charlotte, NC 28278
Mitch H.
Job Details: 03/21/2024
"Removed freezer door, shelves, slides and back. Replaced evaporator fan motor, reassembled, tested. Motor operating properly and quietly. Removed and replaced LED modules. All lights now working correctly.; dspstn on spec-tagged invntry: 1 W11249952 MOTOR-EVAP"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wilbraham, MA 01095
Chris B.
Job Details: 03/21/2024
Complaint that the washer would stop at mid cycle and will not finish loads and that the water jet button is no working. Ran diagnostic cycle and a calibration cycle and all tested normal. Found touch panel acting unresponsive to normal touch and led wont light up. Will order new parts for a return visit.; ordrng 1 W11174419 (Water Jet Switch) and 1 W11478526 (Control Panel)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Crouse, NC 28033
Ryan S.
Job Details: 03/21/2024
"Customer complained unit not spinning water out of clothes, ran unit and found no error codes. Ran service diagnostic and all functions working. Ran quick wash with customers towels in it, explained how to load unit properly. Unit ran through entire cycle and went into high speed spin at end. Clothes were not saturated. Showed customer the clothes. Customer thought clothes should be more dry, showed her clothes are completely rung out, squeezed towel and no water came out, clothes were damp and wet but rung out and not dripping water.. Customer still not satisfied. Verified properly operation. Informed customer unit working as designed. Informed customer if called again for same issue she will have to pay for service call. Called techline to document. Sr 7738730176"
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Denver, NC 28037
Ryan S.
Job Details: 03/21/2024
Installed hinge. Took pictures verified proper operation.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Denver, NC 28037
Ryan S.
Job Details: 03/21/2024
"Retuned to install mr2 control board and convect fan. Installed mr2 board and test convect relay. Fan still not working. Called tech line. Was informed to order new board and harness for convect fan. Ordering new control mr2, harness and keeping convect assembly, for return call. Informed builder office will call when part comes in. Sr#7738727805 ; ordrng 1 W11465340 (Main harness) and 1 W11685628 (Mr2 board)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Denver, NC 28037
Ryan S.
Job Details: 03/21/2024
Customer complained of unit not spinning. Found f7e5 error. Visually inspected and found slider broken. Quoted 245.02 for repair. Replaced slider via ts. Ran unit through service mode and unit not spinning and agitating. Verified proper operation. Collected via card. ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Gastonia, NC 28056
Ryan S.
Job Details: 03/21/2024
"Customer complained of leaking, found unit was leaning forward due legs not being set correctly. Adjust unit to level and ran unit. Unit didnt leak through quick wash cycle. Verified proper operation and explained issue to customer l"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Springfield, MA 01109
Mike K.
Job Details: 03/21/2024
"Unit running but not heating, found heating element lead burnt out and connector on element melted. Quoted for harness/element and labor.Saved estimate. Collected for service call"
We serviced a
KENMORE DISHWASHER
Model 58714652200A
Near Chicopee, MA 01020
Mike K.
Job Details: 03/21/2024
"Complaint is of unit leaking. Unit is a mini portable unit. Removed back and side panels and ran on normal cycle. Let unit run for 10 minutes and then cancelled. Unit filled washed and drained fine with no leaking found. Repeated and same result. No leaks found. She me old water stains in base of cabinet, some by fill, both worked fine in testing. No failure found at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Chicopee, MA 01020
Mike K.
Job Details: 03/21/2024
"Replaced filter housing and was able to transfer stick filter out of old unit, dispensing fine"
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Chicopee, MA 01013
Mike K.
Job Details: 03/21/2024
"Unit is under 1yr additional rent a center warranty per service bench. Complaint of burnering smell while running, broke down unit and cleaned out lint build up. No sign of any electrical burnouts l. Reassembled and verified unit operation. Replaced boy smell is from some burning lint, but all excess lint reachable has been cleared, no dangerous build up, some smell is normal, advised to make sure vent is clear to prevent back build of lint in unit. Rent a center has actually already supplied a different unit that they will be keeping and this one will go back to the store"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Chicopee, MA 01013
Mike K.
Job Details: 03/21/2024
"Unit is under 1yr wp warranty per service bench. Cs says s not cleaning like it is as when new. Has to run in heavy duty and smells.Ran unit and filled fine, verified wash motor operation and spray arm movement. Removed filter and was partially clogged, cleaned. Has a proper drain loop and drain to disposal.First fill water is cold. Let run through second fill. Drains fine.. second fill warm, not hot. No errors or n history and went through self test fine.Suggest running water at sink til hot before starting wash. Using rinse aid (was empty) and cleaning with affresh. No failures found at this time.; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Bristol, CT 06010
Ruben C.
Job Details: 03/21/2024
Checked unit found unit back cover was off and some parts were installed by a tech sent from Lowes voltage coming to unit was not checked found not getting 220 volts to terminal cust must get this remedied
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Agawam, MA 01001
Mike K.
Job Details: 03/21/2024
"Replaced drawer/valve assy and tested properly in normal cycle, completed fill with no leaking, cancelled and drained fine.Some leaking during repair as house cold valve would not shut off completely, water was mopped up by cs."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Charlotte, NC 28269
Robert A.
Job Details: 03/21/2024
Cx complaint that the unit is not washing dishes at all. I inspected the unit to confirm the complaint. I found an error code: f6e4. The unit powers on and the water supply is good. I found the float switch arm out of place resulting in water not entering the unit. I corrected the float switch arm position and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHW0
Near Holland, MA 01521
Chris B.
Job Details: 03/21/2024
Complaint that the middle rack is broken. Replaced part with TS and rack is back to normal.; used 1 W10712395 (ADJUSTER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Somers, CT 06071
Chris B.
Job Details: 03/21/2024
Complaint that the unit is not cycling through correctly. Found broken wire to the drain pump. Mended wire and unit running normal. Mentioned to the customer to replace the control board to its original one and retest the unit.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Springfield, MA 01108
Chris B.
Job Details: 03/21/2024
Complaint that the unit is not draining properly. Found E2 and water not draining out. Customer mentioned that the washer leaked water while draining. Will need a second tech to be able to remove the washer. Washer needs to be pulled out to access the back customer cannot find help to move the washer will schedule for a second tech. Customer will call office on Monday to let us know if she finds someone to move the washer out of the location. ; ordrng 1 W10906604 (Drain Pump) and 1 W10882096 (Hose) and 1 W11178924 (Hose Drain)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Springfield, MA 01118
Chris B.
Job Details: 03/21/2024
"Complaint that the unit is not cycling through correctly. Found bad control board. Lid is stuck closed and cannot access MS. Unit is stuck on drain. No kinks nor clogged pressure hose. Will order new control. ; ordrng 1 W11687817 (Control Board), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Stafford, CT 06076
Gary V.
Job Details: 03/20/2024
"Inspected and found multiple problems. Broken lid, lid strike, drain pump and main acu fault, quoted and they will call."
We serviced a
WHIRLPOOL M/W OTR
Model WMMF5930PZ00
Near Charlotte, NC 28262
Robert A.
Job Details: 03/20/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW1
Near Charlotte, NC 28213
Robert A.
Job Details: 03/20/2024
"Cx complaint that the unit does not finish the cycles. I inspected the unit to confirm the complaint. I found error codes: f7e5 f1e1 f0e2. I cleared the codes and ran manual cycles. It agitated fine but in spin there was a loud grinding noise. The unit needs a new gearcase, motor, control and clutch to resolve the issue. I quoted the cx for the repair, the service call has been paid for by CC. The office will make the decision for the repair. Return visit will need a 2ct."
We serviced a
LG WASHER
Model WM3170CW
Near Hartford, CT 06105
Ruben C.
Job Details: 03/20/2024
Checked unit found error code LE for motor there is nothing binding motor control is no longer available
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near East Hartford, CT 06108
Amanda R.
Job Details: 03/20/2024
Dryer only has one leg of 120v coming to terminal block
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HWH1
Near Vernon, CT 06066
Amanda R.
Job Details: 03/20/2024
"71 error no heat complaint not drying ran automatic test heater element ok control disabled heater needs new control ; rqstng P&A on 1 W11305303 (Control), dspstn on spec-tagged invntry: 1 W10703867 HEATER , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ellington, CT 06029
Amanda R.
Job Details: 03/20/2024
F5e1 error lid switch control was recently replaced by different company for same issue it worked for a few days and then stopped again needs new lid lock ; rqstng P&A on 1 W11513248 (Lid lock) and 1 W11513246 (Control)
We serviced a
SAMSUNG WASHER
Model WA50R5400A
Near Dallas, NC 28034
Ryan S.
Job Details: 03/20/2024
"Upon arrival customer had unit in garage, it had been broken for a month and half she said. She said last tech said he cant work on it. Found model serial tag was rubbed off, called Randy, was told to leave due to billing issue, and cant order parts. Also unit would have to be hooked up to work on it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBB00
Near Meriden, CT 06450
Jeremy B.
Job Details: 03/20/2024
Both sections not cooling. Ran test 4 and all fans and compressor comes on but no frost pattern. Appears to be a leak in freezer evap. Quoted customer they will pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Tolland, CT 06084
Gary V.
Job Details: 03/20/2024
"Inspected and found temp in ff compartment running at 33 degrees and air damper hanging open, replaced with new damper and tested fine.; used 1 W11164593 (DAMPER CNTRL) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFT
Near Middletown, CT 06457
Jeremy B.
Job Details: 03/20/2024
Oven not heating ignitor only drawing 2.5 amps. Replaced and tested all checks ok. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlotte, NC 28216
Ryan S.
Job Details: 03/20/2024
"Customer complained last technician took this part off and its broke. Found cover or bezel to fabric dispenser broken. Also went over dispense and how to works.,verified dispenser working. Scheduled return call for 3-25-24 pm.; ordrng 1 W11550898 (Bezel)"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Charlotte, NC 28206
Ryan S.
Job Details: 03/20/2024
Returned to install parts ordered by previous tech. Installed new compressor and freezer evap. Ran nitrogen to leak check. Steady 140psi. Pulled vaccum steady 15min. Filled with 6oz 134a. Verified frost pattern on freezer evap in service test 4. Verified proper operation. Informed customer to give 24 hours for cool. 48 for ice. Job paid for by previous tech. ; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Monson, MA 01057
Chris B.
Job Details: 03/20/2024
Complaint that the unit is making noises while spinning. Found unit unleveled and adjusted it. Found loose wire on the drain pump and reinstalled and secured. Ran three diagnostic cycles and ran a normal cycle with towels to add weight to the washer. Unit working normal. No noises present.
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Palmer, MA 01069
Chris B.
Job Details: 03/20/2024
"Replaced part and cycled all settings (bake, broil, air fry and conv.) and all tested normal."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Lancaster, SC 29720
Mitch H.
Job Details: 03/20/2024
"Tested dryer and confirmed issue. Dryer heating properly but not fully going through cycle. Ran diagnostics, found F3E2 sensor error. Ordering sensor bars, sensor harness and control. Checked part availability and scheduled return for 3/25 PM; ordrng 2 WP3387223 (Sensor bars)s and 1 W11525996 (Control) and 1 WPW10298258 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS00
Near Huntersville, NC 28078
Robert A.
Job Details: 03/20/2024
"Im ordering the dual valve as well for the dispenser issue.; ordrng 1 W11535162 (Dual valve), dspstn on spec-tagged invntry: 1 W11333076 CNTRL-ELEC"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mooresville, NC 28115
Robert A.
Job Details: 03/20/2024
"Im ordering the Washplate as well just in case.; ordrng 1 W10902814 (Wash plate), dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11449841 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Mooresville, NC 28117
Robert A.
Job Details: 03/20/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
SAMSUNG WASHER
Model WA51A5505AV/US
Near Cromwell, CT 06416
Jeremy B.
Job Details: 03/20/2024
Customers complaint is when washer agitating its making a clicking noise. Inspected underneath and found nothing loose or broken. Ran high speed spin and then started a heavy duty cycle all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 03/20/2024
"Found cam broken causing a grinding and clicking noise. Replaced cam and actuator ran calibration then self yeah washer still making a abnormal noise from gearcase will order and replace. ; ordrng 1 W11449840 (Gesrcase) and 1 W11510461 (Washplate), used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 03/20/2024
"Blower wheel cracked making noise. Had to drill off wheel. Relaxed wheel and motor all checks ok. ; used 1 279827 (MOTOR), and 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Huntersville, NC 28078
Robert A.
Job Details: 03/20/2024
Cx complaint that the unit shakes excessively while in spin cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I calibrated the control and ensured the unit was balanced. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Huntersville, NC 28078
Robert A.
Job Details: 03/20/2024
Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the cutoff fuse blew because the element popped off the housing causing it to ground to the tunnel. The corrected the element position and replaced the fuse with one from TS. I tested the unit for the cx. The unit is working as designed.; used 1 279973 (THERMAL KIT) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, NC 28269
Robert A.
Job Details: 03/20/2024
Cx complaint that the units knob is stripped not allowing the cycles to be selected. I inspected the unit to confirm the complaint. I found the timer is stripped from the selector knob separating. The unit needs a new knob and timer to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11685947 (Timer) and 1 W11708423 (Large knob) and 1 W11625514 (Small knob)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28269
Robert A.
Job Details: 03/20/2024
Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. The unit seems to sense then goes straight to done. The capacitor is bad. I replaced the capacitor with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bolton, CT 06043
Amanda R.
Job Details: 03/20/2024
"Replaced parts still making grinding noise at 37 mins needs new gear case ; ordrng 1 W11449841 (Gear case) and 1 W10902814 (Wash plate), dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HPS0
Near Norfolk, MA 02056
Aimee Z.
Job Details: 03/20/2024
Found top wrack stuck crooked dropped down shelf to level Door closing
We serviced a
BOSCH DISHWASHER
Model SHXM65W55N/10
Near Norfolk, MA 02056
Aimee Z.
Job Details: 03/20/2024
Tested drain found leaving little water tub.Dropped drain hose under sink and drain bucket drained fineDrain hoses run under floor in basement.Drained bucket in basement second hose drain fine.Advised if doesnt drain call office well order new drain hoseThat goes to pump.Working fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near New Britain, CT 06053
Amanda R.
Job Details: 03/20/2024
Not cooling in ff section evaporator not defrosting brown wire not pushed in connector all the way connected wire manually defrosted evaporator set temps at recommenced
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AF/A2 11
Near New Britain, CT 06052
Amanda R.
Job Details: 03/20/2024
Unit is stacked in a small pantry complaint that at end of cycle when it should unlock it dosent until you power it back on then door unlocks and can get clothing out reset power to unit started quick cycle still not unlocking washing normally needs new door lock ; rqstng P&A on 1 DC64-00519D (Lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near East Hartford, CT 06118
Amanda R.
Job Details: 03/20/2024
Unit not cooling in ff section evaporator not defrosting needs control and thermistor customer will have it defrosted for repair ; ordrng 1 W11446726 (Ui) and 1 W11368877 (Evaporator)
We serviced a
WHIRLPOOL WASHER
Model Wtw6120hc2
Near Belmont, NC 28012
Ryan S.
Job Details: 03/20/2024
"Customer complained of error codes. Found f7e1 and f7e7. Ran service mode and unit just humming when in agitate or spin. Found bad capacitor. Quoted 277.12, customer wanted repair. Replaced cap from ts. Ran unit through all agitate and spin functions. Verified proper operation. Collected via ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near East Longmeadow, MA 01028
Mike K.
Job Details: 03/20/2024
"Cs had dryer down on arrival. Attempted to remove water lines and flow not shutting properly fr with house valve. Maintenance ended up shuttering off connecting lines until stopped. Replaced both valves, pressure sensor and pressure hose.Tested unit on test cycle and on quick wash, verified both valves operating.They will remount dryer; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT) and 1 W11688995 VALVE (COLD)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near East Longmeadow, MA 01028
Mike K.
Job Details: 03/20/2024
"Customer had broken rack wheel on upper rack, replaced adjusters and tested in normal cycle, working fine.; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
JENN-AIR RANGE
Model JGS1450DS0
Near Hampden, MA 01036
Mike K.
Job Details: 03/20/2024
"Unit is under 1yr wp warranty per service bench. GettingF8e0 error, also multiple stuck key errors in history, cooling fan error and stuck key error.Replaced cooling fan and same error.Ordering fan, control, u/i and harnesses.; ordrng 1 W11297271 (Control) and 1 W11107275 (Cooling fan) and 1 W10911847 (Harness) and 1 W11176109 (Harness), used 1 W11107275 (BLOWER PRIOR TO 8/30/17) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near East Hampton, CT 06424
Jeremy B.
Job Details: 03/20/2024
Found adjuster broken on upper rack. Needs new. ; ordrng 1 W11551537 (Adjuster) and 1 W11551430 (Adjuster)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Lancaster, SC 29720
Mitch H.
Job Details: 03/20/2024
"Confirmed model and serial number. Checked entitlement, dryer still in first year warranty through 7/1/24.Tested and found thermal fuse blown. Removed and replaced from t/s. Reassembled, tested. Dryer heating and cycling properly.; used 1 279769 (Thermal fuse) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Berlin, CT 06023
Jimmy R.
Job Details: 03/20/2024
"Tested unit and found washer would not fill with cold water all the cycles would fill with warm water even when selecting cold, found customer had unit set to steam witch only allows unit to fill with hot water because of the steam cycle selection, advised customer on turning off steam on each cycle and it will fill with selected water cycle showed customer unit is now filling with cold and warm when selected all operations now working to factory specs"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Berlin, CT 06037
Jimmy R.
Job Details: 03/20/2024
Installed new Gearcase and ran washer threw a wash cycle and a spin cycle. Checked all operations and unit is now washing and working to factory specs
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Ware, MA 01082
Chris B.
Job Details: 03/20/2024
Complaint that the display on the stove is flickering. Found bad touch panel. Tested out and found many buttons not responding at all. Will order parts for a return visit. ; rqstng P&A on 1 DG94-02375A (Display Touch Panel) and 1 DG96-00348A (Harness Wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Belchertown, MA 01007
Chris B.
Job Details: 03/20/2024
Complaint that the unit is not making ice properly. Found bad water flow on the housing side not holding filter properly. Will order parts for a return visit. Customer asked please for Chris to return.; ordrng 1 W11162042 (Housing)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Amherst, MA 01002
Chris B.
Job Details: 03/20/2024
Complaint that the unit is not filling up properly and has a error code present. Found water lines reversed. Reinstalled hoses the right way and ran two diagnostic cycles and unit a quick cycle and unit running normal. ; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT)
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Amherst, MA 01002
Chris B.
Job Details: 03/20/2024
"Complaint that the unit is not drying properly. Found bad heating element and tensioner roller. Quoted parts and labor. Replaced part and unit running normal. 1yr warranty on parts and labor. ; used 1 DC97-14486A (ELEMENT), and 1 DE634A () from stock"
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 03/20/2024
Installed new ga valve tested top and bakeke
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near East Hartford, CT 06118
Amanda R.
Job Details: 03/20/2024
Unit leaking when filling only unit wasnt level so when filling it was missing basket leveled unit tested no leaking
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN3FS
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 03/20/2024
Installed new ui and tested filled and drained complete
We serviced a
MAYTAG REFRIGERATOR
Model MBL2258XES3
Near Marlborough, CT 06447
Jeremy B.
Job Details: 03/20/2024
Icemaker getting power but not sending power to valve. Replaced and tested all checks ok. ; used 1 W10884390 (ICE MAKER) from stock
We serviced a
BOSCH DISHWASHER
Model SHX878WD5N/10
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 03/20/2024
Installed new valve and tested found no leaks.
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Gastonia, NC 28056
Ryan S.
Job Details: 03/20/2024
Retuned to install new bake element. Installed bake element. Preheated to 350? verified proper operation showed customer temps. ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, NC 28054
Ryan S.
Job Details: 03/20/2024
"Customer complained of grinding noise, no error codes . Ran unit with no noise. Checked visually and found cam teeth were damaged. Replaced cam kit. Reassembled and ran agitate and spin several times. No noise. Verified proper operation. ; used 1 W10721967 (CAM KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bristol, CT 06010
Ruben C.
Job Details: 03/20/2024
7738652822 rechecked unit called into techline per techline advised to seal around ice box but cust is not going to pay further k
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Plainville, CT 06062
Ruben C.
Job Details: 03/20/2024
Checked Unit found control shorted out due to harness ordering control and harness ; ordrng 1 W11643701 (Lower harness) and 1 W11626074 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Plainville, CT 06062
Ruben C.
Job Details: 03/20/2024
Replaced motor and installed insulation tested operation normal ran cycles normal
We serviced a
MAYTAG RANGE
Model MGR5775QDB
Near Newington, CT 06111
Ruben C.
Job Details: 03/20/2024
Checked unit burners are working and oven turns on but cannot cancel needs control ordering control WP74009227; rqstng P&A on 1 WP74009227 (Control with black overlay)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near West Hartford, CT 06119
Ruben C.
Job Details: 03/20/2024
Checked unit found not getting correct voltage to terminal block unit all thermal fuses check normal heating element getting normal ohm reading
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Southington, CT 06489
Jimmy R.
Job Details: 03/20/2024
"Checked over machine and found unit filling with water and washing but spray arms not moving to spray water around, hacked spray arms and found completely clogged up cleaned arms and recalibrated dishwasher ran a wash cycle and unit is now washing and working to factory specs"
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2
Near Amherst, MA 01002
Chris B.
Job Details: 03/20/2024
Found no issues with the washer. Explained to the customer about adjusting the loads to level the feets out. Collected trip fee.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Southington, CT 06489
Jimmy R.
Job Details: 03/20/2024
"Installed new dispenser housing assembly and found when removed water lines the hot water side was completely blocked with sediment in screen and in hose, blew out water and sediment replaced housing and cntrl ran a wash cycle and unit is now working to factory specs"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Plymouth, CT 06786
Jimmy R.
Job Details: 03/20/2024
"Ran washer serval times with clothes and could not get unit to make any noise ran another cycle with deep water and found unit would start grinding the cam when agitating getting super loud as cycle went on checked actuator and cam and found cam hanging up and actuator not fully engaging causing machine to grind. Replaced cam and actuator ran a calibration cycle and all operations are now working to factory no specs ; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Wolcott, CT 06716
Jimmy R.
Job Details: 03/20/2024
"Ran microwave due to customer not able to heat items and found unit would start but magnetron would not come on to heat, pulled unit down and found magnetron magnets broken causing issue. Replaced magnetron and installed unit ran a cycle and unit is now heating and working to specs"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS0
Near Cheshire, CT 06410
Jimmy R.
Job Details: 03/20/2024
"Ran dishwasher and found unit making a loud grinding noise wile washing, removed kick panel and found noise coming from motor found motor windings rusting causing it to get loud, unit is going to need a new sump&motor assembly customer will hold off and replaced unit if cant find a unit they will call to order sump; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Indian Land, SC 29707
Mitch H.
Job Details: 03/20/2024
"Confirmed issue of valve not fully closing, allowing water to drip into basket. Needs valve. Quoted customer for repair, customer approved. Removed and replaced inlet valve assembly. Reassembled, tested, valves operating and closing properly.; dspstn on spec-tagged invntry: 1 W11165546 VALVE"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 03/20/2024
"Tested and ran diagnostics. No stored error codes. Checked suspension rods, all good. Ran control calibration then manual tests for agitate and spin. No issues found. Ran full automatic test cycle, completed properly. Washer operating as designed with only normal operation sounds."
We serviced a
ROPER DRYER
Model RED4516FW0
Near Tega Cay, SC 29708
Mitch H.
Job Details: 03/20/2024
"Tested and found thermal fuse blown. Replaced fuse, tested, dryer now operating properly.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Rock Hill, SC 29732
Mitch H.
Job Details: 03/20/2024
"Removed and replaced control board and overlay. Reassembled, tested, all components checked good and operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Hartford, CT 06114
Ruben C.
Job Details: 03/20/2024
Checked unit ran diagnostics normal no issues found with unit cust might has issue with water coming in informed this has to be remedied if come back for same issue will charge service
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Ellington, CT 06029
Gary V.
Job Details: 03/20/2024
"Inspected and found freezer rails binding up, and quoted, he will call."