Service History 36 - Advantage Appliance Repair

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Charlotte, NC 28210

Caleb

Job Details: 01/13/2025

"Replaced strike, unit tests fine. If call back order 1 ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Charlotte, NC 28226

Caleb

Job Details: 01/13/2025

Compressor motor failure. Unit needs new compressor. Customer had pop that shows labor and parts are covered. R134a. Advised customer that office will call for scheduling.; ordrng 1 W10233960 (Compressor) and 1 WPW10143759 (Filter) and 1 WP978025 (Process stub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Dallas, NC 28034

Ryan S.

Job Details: 01/13/2025

"Customer complained icemaker working but getting stuck in dispenser. Found separator not closing properly, ordering separator. Informed customer office will call when part comes in. ; ordrng 1 W11098702 (Separator)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Dallas, NC 28034

Ryan S.

Job Details: 01/13/2025

"Customer complained of squeaking noise, ran unit through agitate and spin. No noise heard looked under unit found gear case had leaked oil everywhere ordering gearcase slider, and agitator . Scheduled return call for the same day as dryer.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11550891 (Agitator)"

We serviced a

MAYTAG WALL OVEN

Model MOED6030LZ01

Near Iron Station, NC 28080

Ryan S.

Job Details: 01/13/2025

"Returned to install new control board, installed control board, ran both ovens bake 325?. Unit insulin went to F8 error code again. Called Tech line and went over what was going on and prior calls. Techline and I went over several tests all which I have already ran from grounding wires to power output at points. Tech said to order UI the logic is in the UI for the fans ordering new UI. Customer said he was taking it back to Lowes . Told customer I have to order part anyway. and Office will let them know when it comes in.Sr#7740723543 area; ordrng 1 W11655070 (Ui panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ02

Near Denver, NC 28037

Ryan S.

Job Details: 01/13/2025

"Customer complaint icemaker not working needs new . Found icemaker will not cycle, track /motor broken. icemaker truck stock icemaker is damaged ordering new icemaker. Scheduled return call . ; ordrng 1 W10884390 (Icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Rockwell, NC 28138

Johnny

Job Details: 01/13/2025

Cx stated no cool. Confirmed complaint. Checked amp draw on compressor. Reported a 1amp draw indicating a locked compressor. Its a turtle compressor. Will need additional time to repair. The Compressor is covered under warranty however labor coverage expired 2/7/2024. Quoted cx for a labor for a sealed system repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/13/2025

Complaint refrigerator is not making ice. I found fill tube over icemaker E5 error code icemaker timing out replaced reattached heater tested operations. Cycling fine and filling with proper amount of water now no further issues found at this time.

We serviced a

KITCHENAID MW/OVEN COMBO

Model KEMS308SSS0

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/13/2025

Turntable motor will not spin. I found motor has failed. I had to split microwave from oven to access turntable motor.. Replaced turntable motor tested operations no further issues found at this time with microwave. All operations are working properly and normally. Cleared F6E0 communications error before departure made sure all operations with oven and microwave are both working.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/13/2025

Complaint Cooking on the front burners microwave will not suck up any steam in the filter door steaming up control steaming up. I found cooktop has a lot of overhang. Only half of the pot is barely underneath the microwave so unit is not able to pull that much airflow through as the microwave is a low 150/200 CFM microwave vent is set to recirculating . Microwave is indeed able to hold a paper towel during vent test like it is supposed to and is operating normally as designed. 19.5 mph air speed No further issues found with microwave. No heating issues reported by customer. Manufacturer File number 7740726075 unit operating as designed per manufacturer.

We serviced a

JENN-AIR RANGE

Model JDS1750EP0

Near Matthews, NC 28104

Jonathan J.

Job Details: 01/13/2025

Complaint oven got very hot then displayed f1e0 internal error when door is opened relay clicks light flashes extra fast display flashes with relay. Unit will need main control to fix. ; ordrng 1 W10803488 (Control)

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Clover, SC 29710

Mitch H.

Job Details: 01/13/2025

Disassembled washer. Removed and replaced gear case and related parts. Found that pulley on drive motor is cracked and broken. Ordering motor. Checked part availability and scheduled return for 1/20 AM ; ordrng 1 W11283592 (Motor)

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Charlotte, NC 28214

Clinton

Job Details: 01/13/2025

Unit had a bad gear case unit would need new gear case. Quoted customer parts and labor customer has decided to replace unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Charlotte, NC 28203

Clinton

Job Details: 01/13/2025

Found unit not leaking on arrival after specking with the another builder a plumber had fixed the issue before service date. Arron didnt know this until we were in the unit 204.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS3

Near Charlotte, NC 28203

Clinton

Job Details: 01/13/2025

Sr number 7740727415 called tech support to document found the bottle of jet dry is the issue. It very potent smell. Custer will need to dilute the rinse dispenser and run washes to clear the issues not a mechanical issues with dishwasher.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Huntersville, NC 28078

Clinton

Job Details: 01/13/2025

Replaced cooling fan tested unit fan did not come on. After replacing old fan with new fan u it is working properly. No issues one year warranty from today date on part.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Charlotte, NC 28216

Clinton

Job Details: 01/13/2025

"Unit has extremely worn out suspension needs new suspension had to ordered new set not truck stock. Complaint on banging in spin; ordrng 1 W10780045 (Suspension), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"

We serviced a

KITCHENAID COOKTOP

Model KFED500ESS06

Near Charlotte, NC 28214

Clinton

Job Details: 01/13/2025

Scratch on glass is not a thermal event break collected for part and labor in full office will call once part arrives ; ordrng 1 W10780927 (Cooktop)

We serviced a

WHIRLPOOL ICEMAKER

Model WRS315SDHM08

Near Charlotte, NC 28214

Clinton

Job Details: 01/13/2025

Plug connector for heat had burn slightly and heater wasnt coming on. Quoted Custer 191.98 for repair Customer doesnt want to pay at this time wants to call whirlpool pool.

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Charlotte, NC 28277

Brandon

Job Details: 01/13/2025

Unit was still not heating on arrival. Found that thermal fuse was bad. Went to parts store and picked up thermal fuse from d and l and installed fuse. Unit tested fine after fuse was installed. No other issues found.; used 1 W10909685 (Fuse) from stock

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Waxhaw, NC 28173

Brandon

Job Details: 01/13/2025

On arrival I replaced control and tested multiple cycles to make sure unit is heating and turning. All components tested properly and no other issues were found.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Waxhaw, NC 28173

Brandon

Job Details: 01/13/2025

Complaint unit is leaking oil. Found on arrival that gearcase is leaking oil and screeching when in use. Ordering gearcase motor clutch and Washplate for repair. Please give extra time for repair.; ordrng 1 W11449840 (Gearcase) and 1 W11510461 (Washplate) and 1 W10721967 (Clutch) and 1 W11283592 (Motor)

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Lancaster, SC 29720

Brandon

Job Details: 01/13/2025

Sr#7740721987Complaint customer is getting bleach on clothes even when not using bleach. Called Techline to document. Ran every test that I could to find issue and didnt find anything. Made sure that bleach was not getting into tub when adding through dispenser cup. Made sure tub sat level and suspension wasnt bad. Unit checked out fine. Was told that customer needs to watch how much bleach she is adding and be more mindful of splashing on to clothes. No repairs needed for this issue. Unit is also still under warranty.

We serviced a

GE REFRIGERATOR

Model PYE22KSKMSS

Near Brookfield, MA 01506

Chris B.

Job Details: 01/13/2025

"Complaint that the fresh food section is getting too cold on the left side behind the ice maker door. Found gasket on the ice maker door not sealing properly and leaking colder air at that side where customer mentioned that they are having the issues. Will order part for approval.; rqstng P&A on 1 WR78X26087 (Ice Door), dspstn on spec-tagged invntry: 1 WR55X10025 THERMISTOR SENSOR,TEMP FF"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Spencer, MA 01562

Chris B.

Job Details: 01/13/2025

Complaint that the refrigerator is at times not cooling properly. Upon arrival found the unit under defrost mode. After it was done the evap fan didnt kick in found bad door switch. Tested with TS and fan came on and blowing air as it should. Customer mentioned the the lights in time wouldnt function properly. Quoted parts and labor. Replaced switch and fan is running properly and customer will do a manual defrost. 1yr warranty on parts and labor.; used 1 W11396033 (LIGHT SWITCH) from stock

We serviced a

MAYTAG RANGE

Model MER8650ES0

Near Millbury, MA 01527

Chris B.

Job Details: 01/13/2025

Complaint that the bake is taking too long to heat. Found bad element. Quoted parts and labor. Replaced part with TS# W10779716. 1yr warranty on parts and labor.; used 1 W10779716 (ELEMENT) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MSF22C2EXM00

Near Shrewsbury, MA 01545

Chris B.

Job Details: 01/13/2025

Complaint that the refrigerator is leaking water from the ice maker side. Ice maker not cycling when jumped and theres 108v present in the harness wire connector. Found bad bin switch flapper broken. Will order water valve as backup. Will order all parts for a return visit.; ordrng 1 WP2198633 (Flapper) and 1 W10757851 (Ice Level Control) and 1 WP2198587 (Cover) and 1 WP2198635 (Spring) and 1 WP2198634 (Pin) and 1 2315398 (Slide) and 3 WPW10142283 (Screw)s and 1 WPW10190961 (Ice Maker Kit) and 1 W10822681 (Water Valve)

We serviced a

MAYTAG DRYER

Model MED6230HC3

Near Worcester, MA 01604

Chris B.

Job Details: 01/13/2025

Complaint that the dryer is noisy after 15min of use found bad Blower Wheel. Will order parts for a return visit. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower Wheel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ

Near Charlotte, NC 28226

Caleb

Job Details: 01/13/2025

Spray arms not turning due to excess debris in spray arm holes. And restriction in drain line. Customers disposal is broken. May be the culprit to excess debris in drain line. Customer to get new disposal ; ordrng 1 WPW10498900 (Spray arm) and 1 W10837249 (Spray arm) and 1 8269144A (Drain line) and 1 WPW10545278 (Drain)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Charlotte, NC 28203

Caleb

Job Details: 01/13/2025

Found damage to tub. Small dent on top right hand side back. And significant damage to back left hand corner. Seam busted along the back top seam. Documented with Techline and advised customer does not want service at this time.SR#7740725369.

We serviced a

JENN-AIR RANGE

Model JDS1750ML0

Near Charlotte, NC 28211

Caleb

Job Details: 01/13/2025

Replaced ui. Unit tests fine.

We serviced a

WHIRLPOOL DRYER

Model wed560lhw2

Near Charlotte, NC 28209

Caleb

Job Details: 01/13/2025

"Replaced control, still no operation. Replaced motor, unit checks fine."

We serviced a

MAYTAG LAUNDRY

Model MVW5035MW2

Near Longmeadow, MA 01106

Jorden

Job Details: 01/13/2025

"Arrived and found UI being finicky but this is nothing new for this design. Cleared out error code F9E1 (long drain) and ran auto test cycle, UI responded as expected after auto test mode and error code cleared. Unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Springfield, MA 01105

Jorden

Job Details: 01/13/2025

Arrived and found both no power being sent to blue & white wires for auger itself and no resistance or continuity value for motor itself. Ordering both ACU and auger motor. ; ordrng 1 W11671282 (Auger motor) and 1 W11566851 (ACU)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Worcester, MA 01604

Chris B.

Job Details: 01/13/2025

"Complaint that the washer would not lock to start a cycle. Found error code F8E1 long fill. Found water valve closed. Verified drain and lid lock and all working normal. Ran a diagnostic cycle and a quick cycle test, all seems to be in working order. Verified 120v to drain pump and all connections are good."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Worcester, MA 01603

Chris B.

Job Details: 01/13/2025

Complaint that the range has a gas odor when bake cycle is used. Found no issues with the bake igniter and gas valves. Unit working normal. Mentioned to the customer not having to have a spill liner on the bottom of the oven for safety purposes.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS00

Near Monroe, NC 28110

Jonathan J.

Job Details: 01/13/2025

Complaint intermittently makes clicking noise and fridge will have no paper no lights has not made ice in over a month i suspect freezer evap fan motor failing or control error ice maker motor is extremely loud as well ; ordrng 1 WPW10341329 (Valve) and 1 W11672775 (Heater) and 1 W11087438 (Ff evap fan mtr) and 1 WPW10389152 (Ff mtr support) and 1 W11577195 (Ice maker) and 1 W11249952 (Freezer evap fan mtr) and 1 WP67006337 (Fan blade) and 1 WPW10675033 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Monroe, NC 28110

Jonathan J.

Job Details: 01/13/2025

Complaint no lights in the ceiling only lights on the side and in the bins. Found complaint true I replaced bulbs tested operations no further issues found

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Monroe, NC 28110

Jonathan J.

Job Details: 01/13/2025

Customer stated they are not home and to leave part on porch as it is a twist and pop easy install part. Customer stated they are not home and will not be back till Wednesday. Customer stated that they thought appointment was set up for Wednesday.

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Waterbury, CT 06706

Gary V.

Job Details: 01/13/2025

"Inspected and found softener dispenser clogged, and cleared and cleaned and advised customer to dilute the softener they are use it."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS08

Near Windsor, CT 06095

Ruben C.

Job Details: 01/13/2025

7740590340 unit is still dripping tech line says pressure too high per tech line have been told to order pressure regulator for water line ; ordrng 1 W10786952 (Pressure regulator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Windsor, CT 06095

Gary V.

Job Details: 01/13/2025

"Installed new dispenser module, cycled and tested fine."

We serviced a

GE DISHWASHER

Model GDF520PSJ2SS

Near Northampton, MA 01060

Mike K.

Job Details: 01/13/2025

"Replaced control and unit is running. Reinstalled unit which I had to just do best I can as original installation was not a normal installation. Found door does not sit right, hinges dont appear to be bent out, but have to lift door to engage door switch. This is how tenant said unit has worked since he has been there. No visible defect, would have to assume the hinges or frame itself is bent, but unit is again usable as it was previously."

We serviced a

SAMSUNG WASHER

Model Wf393btpawr/a2

Near Windsor, CT 06095

Gary V.

Job Details: 01/13/2025

"Installed door boot and cycled, tested fine."

We serviced a

KITCHENAID OVEN

Model KFGD500EWH04

Near Windsor Locks, CT 06096

Gary V.

Job Details: 01/13/2025

"Inspected and loose nut on regulator and tightened, cycled all burners, bake and broil and tested fine.; dspstn on spec-tagged invntry: 1 718-202-G1 COMBUSTIBLE GAS DETECTOR"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near East Windsor, CT 06088

Gary V.

Job Details: 01/13/2025

Installed new and tested fine.

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS11

Near Enfield, CT 06082

Gary V.

Job Details: 01/13/2025

"Installed new Ui board and unit is still not functioning, found open neutral thru cavity fuse, unit had high voltage outage and caused open thermal fuses, will order parts and return.; ordrng 1 W10864742 (Cavity fuse) and 1 W10598693 (Fuse) and 1 W10818686 (Magnetron)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/13/2025

Upon arrival found model number ended in 08 not 12. Informed customer to call builder / whirlpool to get new ticket made for proper model number. Customer called builder while on site and he told her the same thing.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHT4

Near Torrington, CT 06790

Andre

Job Details: 01/13/2025

"Ck unit upon arrival and unit and found unit would fill but would not wash, after would just heat up. Ran diagnostic and found F4E3 error code. Install wash motor assembly from stock and unit is now operating to manufacturers specs ; used 1 W11025157 (Sump motor) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Berlin, CT 06037

Andre

Job Details: 01/13/2025

"Ck unit upon arrival and found F9E1 error code. Unable to located specific location of break in harness. Replace harness from truck stock and unit is now operating and draining to manufacturers specs ; used 1 W11643701 (Harness), and 1 w11755726 (CLIP) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Meriden, CT 06450

Andre

Job Details: 01/13/2025

Ck unit upon arrival n arrival and found drain pump constantly running and not shutting check pressure hose and found no obstruction or kink. Order parts to complete repair; ordrng 1 W11621183 (Control) and 1 W11591637 (Harness) and 1 W11399437 (Pump)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Meriden, CT 06451

Andre

Job Details: 01/13/2025

Ck unit upon arrival and found microwave off. Check fuses and found fuses good. Check outlet and found 20VAC at outlet check breaker box and found no selection on breaker box mark for microwave and nun of the selection looks trip. Use extension cord at a different outlet thats working and microwave turn. Customer will let the Home Owner know of situation

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Prospect, CT 06712

Andre

Job Details: 01/13/2025

Ck unit and ran unit with garments tilt unit and found shaft of gear as rusted not allowing for a smooth transition of rotation order GearCase and other parts for repair inform customer office will reach out once parts; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11393685 (Gearcase) and 1 W10754448 (Clutch) and 1 W10909670 (Spanner nut) and 1 W10752187 (Washplate screw)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN4RS

Near Naugatuck, CT 06770

Andre

Job Details: 01/13/2025

"Ck unit and found error code 18,40,38,39,29. Ran drain pump through diagnostic and unit would not pump check all other components and submitted parts for Authorization P/A; ordrng 1 WH11X29539 (Pump) and 1 WH16X29509 (Damper vent) and 1 WH01X29678 (Harness lower) and 1 WH22X37840 (Control)"

We serviced a

WHIRLPOOL RANGE

Model KFEG504KPS0

Near Hartford, CT 06112

Ruben C.

Job Details: 01/13/2025

Checked unit found terminal blocked is burnt ordering main harness and. Line cord line cord is covered due to terminal block burnt was the cause ; ordrng 1 W11188432 (Harness main) and 1 Pt220 (Line cord)

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Hartford, CT 06105

Ruben C.

Job Details: 01/13/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL DRYER

Model WHD5090GW0

Near Hartford, CT 06112

Ruben C.

Job Details: 01/13/2025

Replaced controls now will not power or show display original board was displaying getting power to control 240 volts reordering control; ordrng 1 W11239098 (Control) and 1 W11089031 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Bloomfield, CT 06002

Ruben C.

Job Details: 01/13/2025

"Broke off washplate could not get me take piece from washplate off of gearcase ordering gearcase basket and cam sending back parts will use on return ; rqstng P&A on 1 W10721967 (Cam) and 1 W11454734 (Gearcase) and 1 W10752719 (Basket), dspstn on spec-tagged invntry: 1 WPW10006384 BELT , states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Simsbury, CT 06092

Ruben C.

Job Details: 01/13/2025

Checked unit ran diagnostics cycle normal did not trip but motor is loud and diverter sounds loud gave cust estimate for motor informed cust has 7 days

We serviced a

JENN-AIR RANGE

Model JDS1750FS0

Near Simsbury, CT 06092

Ruben C.

Job Details: 01/13/2025

Checked unit found error code for low speed blower and console has a shorted key gave cust estimate for console and blower have informed has 7 days to decide

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Springfield, MA 01104

Jorden

Job Details: 01/13/2025

"Arrived and found error code 7,1 (no heat) stored in system. Ran auto test mode and found 120v being sent to heater and during last step verified heater fully operational. Showed customer, tested fine. Auto test mode reset control to allow it to heat again."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Waterbury, CT 06710

Andre

Job Details: 01/13/2025

Ck unit upon arrival and disassembled unit and install heater and assembly unit back together and ran operation and unit is now heating and operating to specs

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gastonia, NC 28052

Ryan S.

Job Details: 01/11/2025

Customer complaint unit would not drain out found harness broken to drain pump. Quoted for repair. Customer denied repair collected trip fee via check.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Denver, NC 28037

Ryan S.

Job Details: 01/11/2025

"Returned to install new compressor, evacuated system . Installed new compressor, pulled vaccunm20 min steady no leaks. Heated 45g r600 . Proper Frost pattern visible . Give 24hr for proper freeze . ; dspstn on spec-tagged invntry: 1 W11504448 COUPLER"

We serviced a

KITCHENAID ICEMAKER

Model KUID508HPS02

Near Denver, NC 28037

Ryan S.

Job Details: 01/11/2025

Customer complain no power to icemaker found pump was not sending voltage to the entire unit. Replace pump also found control board malfunction installed control board ran unit through service test function working verified proper.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Lake Wylie, SC 29710

Caleb

Job Details: 01/10/2025

Confirmed error for basket re engagement failure. Slider defective. Unit needs slider.; ordrng 1 W10734521 (Slider)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near West Hartford, CT 06107

Ruben C.

Job Details: 01/10/2025

Replaced control and hinges tested operation normal ran diagnostics normal door is opening and closing Normal washing and draining normally; dspstn on spec-tagged invntry: 1 W11712996 RIGHT HINGE

We serviced a

WHIRLPOOL DISHWASHER

Model WRX735SDHZ03

Near Avon, CT 06001

Ruben C.

Job Details: 01/10/2025

Replaced led module tested operation normal led lighting normally shuts off and on with door switches normally

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Farmington, CT 06032

Ruben C.

Job Details: 01/10/2025

7740710588 installed stops cust says clean light is not lighting at end of cycle no error codes called techline per tech line order ui ; ordrng 1 W11622490 (Console)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near New Britain, CT 06052

Andre

Job Details: 01/10/2025

"Ck unit upon arrival and brake apart wash place and replace all parts and ran calibration and ran a wash test and unit wash and agitate to manufacturers specs ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , 1 W11239857 BELT , and 1 WPW10427633 SHIELD"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Berlin, CT 06023

Andre

Job Details: 01/10/2025

Ck unit upon arrival per customer unit is not heating. Ran diagnostic and found F7E1 error code and clear error code and ran full diagnostic and heater connection. Found no issue and clear error code after diagnostic ran quick wash and heater is now coming on unit now operating to manufacturers specs

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Denver, NC 28037

Ryan S.

Job Details: 01/10/2025

Found unit had ruined suspension replaced suspension rods. Ran unit through test cycle no error codes. all functions working . verified proper operation.; used 1 W11130362 (SUSPENSION) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Palmer, MA 01080

Jorden

Job Details: 01/10/2025

"Arrived and found a partial frost pattern (took photo and attached to ticket) and compressor drawing 2.6amps. Temps only reaching 40? in the FZ. Compressor sounds like its struggling, likely an inefficient compressor. Ordering kit and 2nd time slot. ; ordrng 1 W11736670 (Compressor kit) and 1 123890 (2 time slot)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBH00

Near Watertown, CT 06795

Jimmy R.

Job Details: 01/10/2025

Checked over unit and found right side fridge door gasket ripped and magnet falling out causing a poor seal. Replaced gasket and heated to seal properly checked over all other operations and unit is now operating to specs

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF1

Near Springfield, MA 01151

Mike K.

Job Details: 01/10/2025

"Filter housing is leaking pulled out water filter and all looks fine, leaking from back of housing. Ordering manifold, base and some tubbingOffice to contact to schedule return 2 calls needing parts so schedule return together; ordrng 1 5304524817 (Manifold) and 1 5304526050 (Base) and 1 242220126 (Water tube valve to filter) and 1 242220119 (Water tubing)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Springfield, MA 01119

Mike K.

Job Details: 01/10/2025

"Replaced control board, ran diagnostic cycle fine. Ran normal cycle through sense and into agitate. Cancelled and drained fine. Ran drain and spin and operating properly"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Watertown, CT 06779

Jimmy R.

Job Details: 01/10/2025

"Ran dryer due to when customer would use the wrinkle shield the unit would skip and go right to done, cycled unit to wrinkle setting and checked timer connections found when getting to wrinkle cycle it would skip it found connection at back of timer loose causing this to not stay on, fixed wires in molex to. See a connection and unit is now cycling on the winkle control beeping and shutting off every few min, all operations now working to specs"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Meriden, CT 06450

Jimmy R.

Job Details: 01/10/2025

"Tested dryer and found unit would not tumble, checked belt and found motor pulley broken off belt ripped and rollers hanging up. Replaced motor and repair kit lubed and ran a cycle. All operations are now working to specs ; used 1 4392065 (DRYER REPAIR KIT), and 1 279827 (MOTOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near York, SC 29745

Brandon

Job Details: 01/10/2025

On arrival installed timer. Tested unit and it heated properly and turned as designed. No other issues found.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Norton, MA 02766

Aimee Z.

Job Details: 01/10/2025

Installed control latch and strike .Ran calibrated and dianostics Left on a tub cleaning ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE and 1 W11700916 DOOR LOCK

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ05

Near Harwinton, CT 06791

Andre

Job Details: 01/10/2025

Ck unit upon arrival and install both door gasket and heat gasket for proper suction; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS04

Near Hampden, MA 01036

Jorden

Job Details: 01/10/2025

"Arrived and found error codes F2E1 (stuck key), F6E6 & F6E8 (communication failures between controls) stored in system again, cleared codes and contacted tech support. They advised to take average temperatures of multiple cycles and to replace the same control and UI as before. Provided customer the SR # listed below and placed an order under p/a for new controls. SR #7740714098; rqstng P&A on 1 W11179310 (cntrl-elec) and 1 W10588755 (panl-cntrl)"

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/A4

Near Litchfield, CT 06778

Andre

Job Details: 01/10/2025

Ck unit upon arrival and customer vacuum most of the water. Tilt unit towards front to change drain pump and other parts ran unit calibration and fill unit and unit is now draining to manufacturers specs

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Bristol, CT 06010

Ruben C.

Job Details: 01/10/2025

Checked unit found timer is too tight to turn broke knob replaced timer and knob tested operation normal ran heat normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Cheshire, CT 06410

Jimmy R.

Job Details: 01/10/2025

"Removed old compressor and pumped unit down into a vacuum checking for leaks unit held for 15 min at vac, brazed in filter drier and new compressor filled with r600 and checked pressures. Unit holding at 80 on high side -7on low advised customer to give unit 24 hrs so temps can regulate"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Springfield, MA 01118

Mike K.

Job Details: 01/10/2025

"Unit is under 1yr wp warranty per service bench F8e4 only error in history. Found water in lower tray, cleared and ran diagnostic cycle. No leaks found. Explaining possible sources and how to access tray."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Gastonia, NC 28052

Mitch H.

Job Details: 01/10/2025

"Removed and replaced compressor and related parts. Charged to 250psi with nitrogen, checked for leaks. None found. Evacuated nitrogen, pulled vacuum. Weighed in correct charge,45g, of R600 refrigerant. Compressor operating and cooling properly ; dspstn on spec-tagged invntry: 1 W11504420 COUPLER 8/6 NR MS00 and 1 W11504448 COUPLER"

We serviced a

MAYTAG WASHER

Model MVW5435PW0

Near Clover, SC 29710

Mitch H.

Job Details: 01/10/2025

"Disassembled washer. Removed and replaced control, lid latch, and harness. Reassembled. Ran control calibration and automatic test cycle. Both completed correctly. Tested washer in Quick wash cycle, operating properly and normally."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mooresville, NC 28117

Johnny

Job Details: 01/10/2025

"Cx stated buzzing when starting a load, confirmed complaint. Noise coming from water valve. Replaced valve. Ran service cycle, cx confirmed noise no longer present, working as designed.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JMW2427IL03

Near Cornelius, NC 28031

Johnny

Job Details: 01/10/2025

Error code f1e6 generative error. Will need inverter board magnetron and microwave acu. Contact cx when parts arrive.; ordrng 1 W11346197 (Magnetron) and 1 W11325784 (Microwave appliance manager) and 1 W11325604 (Inverter board)

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Plainville, CT 06062

Andre

Job Details: 01/10/2025

Ck unit and was unsuccessful of remove old blower wheel. Broke apartment blower wheel and install motor with new blower wheel and hinges. Unit now operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Norton, MA 02766

Aimee Z.

Job Details: 01/10/2025

Installed new drain pump complete

We serviced a

SAMSUNG WASHER

Model WF42H5200AP/A2

Near Attleboro, MA 02703

Aimee Z.

Job Details: 01/10/2025

Found the spin basket broke and split the front of the tub Needs tub completeCust buying new

We serviced a

KENMORE DRYER

Model ="796.81728000"

Near Cheshire, CT 06410

Jimmy R.

Job Details: 01/10/2025

"Checked over unit and found unit had stopped running due to rubber lint Catcher stuck in blower wheel, removed lint housing and removed stuck rubber from blower wheel checked blower wheel for damage and it is ok and spinning normally. Cleaned lint trap and ran unit tested for heat and unit is now operating properly"

We serviced a

MAYTAG WASHER

Model MAV8551AWW

Near Newington, CT 06111

Ruben C.

Job Details: 01/10/2025

Checked unit timer feels very loose to turn cust intermitently does not get water going in gave cust estimate for timer have informed cust has 7 days to decide

We serviced a

WHIRLPOOL DISH DRAWER

Model WDF341PAPW2

Near South Windsor, CT 06074

Ruben C.

Job Details: 01/10/2025

Replaced sump assy and wash arms tested operation normal ran diagnostics normal water is being pushed with more force now draining normal

We serviced a

AMANA DRYER

Model NED4655EW1

Near West Hartford, CT 06117

Ruben C.

Job Details: 01/10/2025

Checked unit found terminal block burnt cuasing no heat replaced terminal block tested operation normal heating normally unit is not connected to vent rent a center installed no our responsibility ; used 1 279320 (Terminal block) from stock

We serviced a

MAYTAG DRYER

Model MED7100DW0

Near Windsor Locks, CT 06096

Gary V.

Job Details: 01/10/2025

"Inspected and found multiple problems, drum warped causing noise, supports worn out causing noise and motor and blower out of alignment causing vibration, will submit estimate and call for return date. Customer knows to call when drum arrives.; rqstng P&A on 1 W10541657 (Drum) and 4 WPW10314173 (Support)s and 1 WP697772 (Wheel) and 1 W11105178 (Motor) and 1 WP8066184 (Pulley)"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RB0

Near Plainville, CT 06062

Andre

Job Details: 01/10/2025

Ck unit upon arrival and install door seal order by previous technician

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Suffield, CT 06078

Gary V.

Job Details: 01/10/2025

"Inspected and found motor overheating and main acu failing to advance to spin, will order parts and call for return date.; ordrng 1 W11686050 (Motor) and 1 W11608056 (Main acu)"

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