We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ6
Near Charlotte, NC 28278
Mitch H.
Job Details:
09/20/2024
"Checked and found all burners except left rear operating properly. Left rear not lighting. Found valve working correctly, electrode sparking but not landing correctly. Ordering orifice, burner head and electrode. Checked part availability. Customer out of town next week. Scheduled return for 9/30 AM.; ordrng 1 W11175151 (Burner head) and 1 WPW10170507 (Orifice) and 1 W11453940 (Electrode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Clover, SC 29710
Mitch H.
Job Details:
09/20/2024
Removed and replaced control. Plugged unit back in. All components and light now operating properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near York, SC 29745
Mitch H.
Job Details:
09/20/2024
"Tested and ran diagnostics. Confirmed long fill error. Ran component tests and found cold water valve bad. Quoted customer for repair, approved. Removed and replaced inlet valve assembly. Reassembled, ran diagnostics cycle, all valves operating properly. Collected for call on cc.; used 1 W11165546 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Sharon, SC 29742
Mitch H.
Job Details:
09/20/2024
"Found lid strike broken. Removed and replaced. Ran DLMS calibration, completed correctly. Ran diagnostics cycle, all components and functions operating properly.; used 1 W11457841 (Strike) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
09/20/2024
Cust mentioned the freezer was as cold as. Found the fan in the freezer stopped working .Ordering new evap fan.Installed new trap complete; ordrng 1 WR60X10352 (Freezer fan)
We serviced a
GENERAL ELECTRIC LAUNDRY CENTER
Model GUD27ESSM1WW
Near Bellingham, MA 02019
Aimee Z.
Job Details:
09/20/2024
Installed new motor and control and put into spin complete
We serviced a
KITCHENAID DISHWASHER
Model WDT750SAKZ2
Near Denver, NC 28037
Ryan S.
Job Details:
09/20/2024
Install new door panel while taking out door handle from old door panel found screws were seized in door handle studs. One broke off while trying. Ordering new studs and screws. Informed customer office will call when parts come in. ; ordrng 2 W11157086 (Door stud)s and 2 W10826179 (Door screw)s
We serviced a
KITCHENAID OVEN
Model KFED500EWH
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
09/20/2024
Customers complaint is oven not maintaining proper temps in both ovens. Pulled range out and there was a large amount of mice droppings. Removed the back panel and there are mice droppings all throughout and eaten insulation. Mice infestation not covered under contract.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8000DW2
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
09/20/2024
"Washer taking a long time to wash and keeps giving error. Found water valve internally damaged causing water to flow slow. Replaced valve and found broken lid causing lid lock error code. Needs new lid. ; rqstng P&A on 1 W11101059 (Lid), used 1 W11165546 (VALVE) from stock"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUW248LBRS00
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
09/20/2024
Wine cooler not cooling at all. Found fans and compressor running. Compressor is hot. The compressor is NLA. And the evaporator not serviceable. I did recover some Freon. Removed factor process stub and put new and pulled vacuum then recharged with 3.4oz of r134a if problem continues there are no options for repair as sealed system parts NLA. ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Hartford, CT 06106
Jeremy B.
Job Details:
09/20/2024
"Customers complaint is fresh food section not staying cold enough. Found full and even frost pattern on evaporator. Freezer maintaining 0degrees. Replaced control damper to regulate temp in fresh food section better. Please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11504415 COUPLER 8.5/8 NR MS 00 , 1 W11504431 COUPLER 7/5 NR MS 00 , and 1 W11506635 COUPLER 6 NF MS SV , used 1 W11645127 (DAMPER CNTRL) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Lincolnton, NC 28092
Ryan S.
Job Details:
09/20/2024
Customer complained after unit unit went through cycle that I was testing with her. She started another cycle halfway through cycle and cut off sometime. And would not cut back on found power to control board the control board not energizing new control board and UI for possible issue with UI. Informed customer Office will call if their job is authorized and parts come in.; ordrng 1 W11165145 (Ui) and 1 W11120155 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Dallas, NC 28034
Ryan S.
Job Details:
09/20/2024
"Returned to install valve, unit now dispensing water. Had customer check work. Told her to flush 1 gal of water to get rid of any possible air in line."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near West Hartford, CT 06110
Chuck M.
Job Details:
09/20/2024
Cleared drain and replaced evaporator cover and fan motor. Replaced control. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Agawam, MA 01001
Mike K.
Job Details:
09/20/2024
"Unit is under 1yr wp warranty per service bench. Fan making noise since purchased a week ago. Found condenser fan rubbing on frame. Motor seemed fine, blade on securely. Added a tie wrap to pull motor a little more central in opening and running smoothly. If issue returns order condenser fan and holder assy."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Medway, MA 02053
Aimee Z.
Job Details:
09/20/2024
Installed correct gasket and heated.Breads frozen and making ice .
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Medway, MA 02053
Aimee Z.
Job Details:
09/20/2024
Installed new blower wheel and tested Cust needs to clean vent and shorten
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SG/AA
Near Franklin, MA 02038
Aimee Z.
Job Details:
09/20/2024
Installed new ice maker and fan completeFan is running and filled icemaker with ice complete
We serviced a
SPEED QUEEN DRYER
Model LDG30RGS113TW01
Near Franklin, MA 02038
Aimee Z.
Job Details:
09/20/2024
Installed new bearings complete
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Norfolk, MA 02056
Aimee Z.
Job Details:
09/20/2024
Installed latch hose pressure switch and drain pump and ran diagnostics and spin cycle
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFC2353AF0
Near Woodbury, CT 06798
Jimmy R.
Job Details:
09/19/2024
Installed new parts and advised customer unit will need 24 hrs so temps can regulate advised unit is now working to proper specs and cooling as designed
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near West Hartford, CT 06107
Chuck M.
Job Details:
09/19/2024
Customer complaint is that washer is not responding. Ran diagnostics and found no error codes. Attempted automatic test cycle and door locked but washer did not advance. Motor control circuit is open. Quoted customer P&L. Customer will decide later whether to repair or buy new.
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near West Hartford, CT 06110
Chuck M.
Job Details:
09/19/2024
Customer complaint is that washer is noisy and steam comes through the lid. Customer described pipes hammering found water pressure is too high. Hot water is set too hot causing steam. Showed customer water pressure and hot water. Customer described knocking during wash. Explained off balance loads and weight distribution. Customer also wanted washer level. Confirmed that washer is level. Washer is functioning properly. Customer want it noted that She is dissatisfied with washer.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near East Granby, CT 06026
Gary V.
Job Details:
09/19/2024
"Installed wash pump wash arm and dispenser, cycled and tested fine.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER and 1 WPW10591570 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Somers, CT 06071
Chris B.
Job Details:
09/19/2024
"Complaint that the fresh food section led lighting is very dimmed. Found bad led module. Will order part for a return visit. Door switches are working fine. ; ordrng 1 W11684721 (LED Module), dspstn on spec-tagged invntry: 1 W11043763 CNTRL-ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Manchester, CT 06040
Jeremy B.
Job Details:
09/19/2024
Food freezing in fresh food section. Customer had a glass bottle on top shelf and it shattered and customer cut there finger. Found control damper not locked in all the way. Replaced damper. Please allow 24 hours for temps to stabilize. ; used 1 W11645127 (DAMPER CNTRL) from stock
We serviced a
AMANA REFRIGERATOR
Model A9RXNMFWB01
Near West Springfield, MA 01089
Mike K.
Job Details:
09/19/2024
"Rf section not cooling, evap fan not running. Verified 120Vac to fan motor.Quoted for evap fan, clearing evap labor. Accepted.Replaced evap fan motor and cleared frost. Verified airflow to rf section. Cs paid in full via check; used 1 WPW10128551 (EVAP MOTOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Springfield, MA 01104
Mike K.
Job Details:
09/19/2024
"Replaced control, valve, nozzle and adjusted door to open/close easier. No leaking from valve/ nozzle found. Cs that test with full cycle/load."
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Milford, MA 01757
Aimee Z.
Job Details:
09/19/2024
"Installed new control and damper in box Found the inverta there was a drain pump which wasnt for this washerChecked part number is correct boxed wrong. Re ordering new inverta Please check part. I took photos of boxed partDidnt want to test with out inverta risk of burning out partsExplained to son left unplugged; rqstng P&A on 1 WH22X35837 (Inverta), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Springfield, MA 01119
Mike K.
Job Details:
09/19/2024
"Replaced freezer light assembly, tests fine"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Manchester, CT 06040
Jeremy B.
Job Details:
09/19/2024
Dryer making loud noise. Found blower wheel cracked. Need to drill wheel off motor. Requesting autho on parts. ; rqstng P&A on 1 W11549461 (Motor) and 1 WP697772 (Wheel)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ1
Near Manchester, CT 06040
Jeremy B.
Job Details:
09/19/2024
When microwave starts it makes a loud sparking burning sound. Sound coming from magnetron. Will order high voltage parts. ; ordrng 1 W10836753 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Magnetron) and 1 W10498567 (Harness) and 1 Xtratime (Xtra time)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Manchester, CT 06040
Jeremy B.
Job Details:
09/19/2024
Installed new control and tested washer still not draining correctly. Found broken wire in harness intermittently making connection l. Replaced main harness and tested all checks ok. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
09/19/2024
Installed new console and tested all checks ok. Dishwasher no longer randomly beeping.
We serviced a
MAYTAG WASHER
Model LSE7804ACE
Near Northampton, MA 01060
Mike K.
Job Details:
09/19/2024
"ombo unit, washer will not run, set to different selections and nothing. Verified lid switch operating properly. Voltage at motor and pressure switch, but not completing circuits to run. Looks to be bad timer which is nla. Collected for service call only."
We serviced a
LG RESIDENTIAL REFR
Model LRSDS2706S/01
Near East Windsor, CT 06016
Chris B.
Job Details:
09/19/2024
Complaint that the ice maker is not working properly. Found ice maker locked in the open position. Will order new IM for approval. ; rqstng P&A on 1 AEQ73449902 (Craft Ice amaker)
We serviced a
WHIRLPOOLQA REFRIGERATOR
Model WRT104TFDW03
Near Springfield, MA 01108
Mike K.
Job Details:
09/19/2024
"Unit is under 1yr additional RAC warranty per service bench. Complaints my of not cooling in rf section, evap fan running fine, blocked air passage. Evap is clear, chute clogged with frost. Cleared. Fr and rf gaskets torn, some gapping between liner and cabinet.; ordrng 1 WP2319265T (Gasket) and 1 WP2319263W (Fr gasket) and 1 Wp482338 (Sealant)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ05
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
09/19/2024
"SR#7739944868; ordrng 1 LW10916047 (Fresh food door) and 3 W10849198 (Screw caps)s, O-SMS tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Enfield, CT 06082
Chris B.
Job Details:
09/19/2024
Complaint that the fresh food door is not sealing properly. Doors wasnt adjusted properly when they did the door switch. Adjusted both doors and all sealing properly. Verified with customer and they are happy. No issues found with the cooling.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Longmeadow, MA 01106
Chris B.
Job Details:
09/19/2024
Complaint that the dishwasher is not washing properly. Found bad sump pump. Replaced part and unit running normal. No leaks detected.; used 1 W11665769 (MOTOR/SUMP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Wilbraham, MA 01095
Chris B.
Job Details:
09/19/2024
Complaint that the dishwasher is leaking water from the bottom front door and door has rust spots starting to form. Ran three diagnostic cycles and found the unit over sudsing. Found rust in the bottom edge and on the vent edge. Door is out of the 30 day cosmetic and customer will contact manufacturer. Neutralized over-suds and no leaks detected. No error codes present.
We serviced a
WHIIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Mike K.
Job Details:
09/19/2024
"Unit turns on , locks, starts cycle (set on normal basket turns a little then nothing else). Same when set for spin cycle. Service pointer shows same symptoms, but outside serial range of pointer, part failure would be acu control. Unit will not go into diagnostics, may also need u/i control. Quoted for both.Billable customer so service call not collected. Estimate was saved and sent."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Fort Mill, SC 29715
Mitch H.
Job Details:
09/19/2024
"Removed and replaced Orion control and UI. Plugged unit in, compressor still not starting. Getting 3 flashes on inverter box. Unplugged refrigerator, allowed to sit for 5 minutes, plugged back in, now getting 4 flashes from inverter box. Called tech line spoke to Adrian SR#7739950800. He said 3 flashes indicate a failed inverter and 4 flashes indicate failed compressor. Checked and found inverter box did not come with compressor and wasnt ordered. Will need inverter box to make proper repairs. Ordered inverter. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11578028 (Inverter box)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26J7500S
Near Prospect, CT 06712
Jimmy R.
Job Details:
09/19/2024
Installed all new parts and advised customers to give unit 24hrs so temps can regulate advised ice maker may be ok but may have same issue and nothing more that can be done with it all the kits are replaced. Unit is frosting up normally and working to factory specs ; dspstn on spec-tagged invntry: 1 DA82-01415A DRAIN KIT and 1 DA82-02367A Y CLIP
We serviced a
GE DISHWASHER
Model PDT785SBNOTS
Near Walpole, MA 02081
Aimee Z.
Job Details:
09/19/2024
"Installed new mid blaster,main water feed, center spray armI also siliconed the hose from water feed to bottle spray bottle Also came off .Tested is spraying on top now"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Canton, CT 06019
Gary V.
Job Details:
09/19/2024
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
09/19/2024
"Customer complained unit starts for a few minutes, then stopped and said complete found two motor error. Codes looked under unit and found harness to clutch and brake area was ripped off. Ordering new harness and clutch assembly. Actual good issue date is 9-29-23 . Customers had print off of Lowes receipt but model number was not in washer portion. Informed her to get screenshot of receipt on Lowes.com or email that has model number beside washer in receipt. Using actual good issue date untill then and return call . Informed customer office will call when parts come in. ; ordrng 1 W10754448 (Clutch) and 1 W11568984 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Gastonia, NC 28056
Ryan S.
Job Details:
09/19/2024
"Customer complain unit vibrating too much really loud had video of unit and spin cycle. Unit was operating normally in the video but could be perceived as too loud. Found tub is ok, pushed down on basket and suspension needs to be replaced, has a slight bounce back instead of coking up stiffly like suspension should. Ordering suspension. Informed customer office will call when parts come in. ; ordrng 1 W11396716 (Suspension)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Belmont, NC 28012
Ryan S.
Job Details:
09/19/2024
"Return to install parts ordered by previous Tech while taking out compressor and inspecting unit found in burger. Board was melted. Plastic was melted from compressor overheating . Needs new inverter board, new compressor didnt have inverter board . informed customer office will call when parts come in, keeping other parts for return call. ; ordrng 1 W11578028 (Inverter board)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, MA 01103
Mike K.
Job Details:
09/19/2024
"Maintenance unstacked on arrival. Replaced control and same result, unit will not start, f11 error in history.Failure to communicate between controls. Added quote for acu. Maintenance unavailable to give additional quote to, had left me keys to access second unit and Instructions to return them to lock box on departing.Saved estimate and sent copy."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Tega Cay, SC 29708
Mitch H.
Job Details:
09/19/2024
"Pulled refrigerator out, removed back. Replaced condenser fan motor assembly. Reassembled, ran diagnostics. Tested all fans and compressor. All test good and operating properly."
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near York, SC 29745
Mitch H.
Job Details:
09/19/2024
"Tested and found drum rollers making noise and drum vibrating. Quoted customer for repair. Customer approved. Disassembled dryer, installed new dryer kit. Reassembled, tested, dryer operating smoothly and quietly. Used 1- 4392067 kit from t/s.; used 1 4392067 (Dryer kit) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near York, SC 29745
Mitch H.
Job Details:
09/19/2024
"Checked and found heating element bad. Disassembled, removed and replaced element. Reassembled, tested, heating and operating properly. Used 1- WP3387747 from t/s; used 1 WP3387747 (Element) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOEC3030LS01
Near Middletown, CT 06457
Jeremy B.
Job Details:
09/19/2024
Installed new console and control. Tested and all checks ok.
We serviced a
WHIRLPOOL COMPACTOR
Model MTUC7500AFM0
Near South Windsor, CT 06074
Gary V.
Job Details:
09/19/2024
"Installed gear kit and cycled, tested fine."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near South Windsor, CT 06074
Gary V.
Job Details:
09/19/2024
"Inspected and found open thermal fuse, replaced and cycled, didnt detect any other problems at this time.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Windsor Locks, CT 06096
Gary V.
Job Details:
09/19/2024
Inspected and wall plug came loose and socket and reinserted and tested fine.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ4
Near Hampton, CT 06247
Amanda R.
Job Details:
09/19/2024
The drawer has discoloring happening towards the bottom front of the drawer like metal peeling ; rqstng P&A on 1 W10813962 (Drawer)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Preston, CT 06365
Amanda R.
Job Details:
09/19/2024
Complaint throwing h20 error and dispenser not working updated heater element with new version Replaced parts tested operation normal s code S17304; dspstn on spec-tagged invntry: 1 W11434044 VALVE-INLT
We serviced a
GENERAL ELECTRIC DRYER
Model GFD85ESPN0RS
Near Plainfield, CT 06374
Amanda R.
Job Details:
09/19/2024
Dont have control with me need to reschedule ; schdld next appmnt for 9/24 TUE PM
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Plainfield, CT 06374
Amanda R.
Job Details:
09/19/2024
Convection fan making noise replaced fan motor preheated oven to 350 sounds normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Windsor Locks, CT 06096
Gary V.
Job Details:
09/19/2024
"Inspected and found wash pump no longer pumping and mounting brackets and screws missing and broken, will order parts and return.; ordrng 1 W11613480 (Wash pump) and 2 WP8269145 (Mounting brackets)s and 2 W11551549 (Screw)s"
We serviced a
LG REFRIGERATOR
Model LFDS22520S/04
Near Killingly, CT 06239
Amanda R.
Job Details:
09/19/2024
Complaint that dripping water from water filter with water filter installed removed filter water and it stopped leaking customer had new water filter showed customer how to install and pulled multiple cups through dispenser not leaking if calls back would need new filter housing
We serviced a
WHIIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Putnam, CT 06260
Amanda R.
Job Details:
09/19/2024
Defrost drain clogged with ice build up replaced duck bill with solid tubing and cleared drain ; used 1 W10619951 (DRAIN KIT(SP W10632338E)) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Charlotte, NC 28214
Ryan S.
Job Details:
09/19/2024
Returned to install parts orders installed new fan and control. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11441128 BLOWER MOTOR
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Monroe, NC 28110
Jonathan J.
Job Details:
09/19/2024
Missing parts completely Office to call and reschedule with customer; saved tckt
We serviced a
LG WASHER
Model ACQ89947206
Near Denver, NC 28037
Ryan S.
Job Details:
09/19/2024
"Customers complained of brown spots in clothes . Found debris inside of unit. It is soap, scum, and buildup from years of use informed customer to use a fresh washer cleaner. Collect a trip fee."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Bloomfield, CT 06002
Ruben C.
Job Details:
09/19/2024
Checked unit found motor is shutting down on internal fuse after operation for 10 min also found rollers worn ordering motor and dryer repair kit; ordrng 1 4392067 (Dryer repair kit) and 1 WP697772 (Blower) and 1 W11105178 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bloomfield, CT 06002
Ruben C.
Job Details:
09/19/2024
Checked unit found belt broken pulley is ok replaced belt tested operation normal heating normally motor operating normally; used 1 341241 (Belt) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Stanley, NC 28164
Ryan S.
Job Details:
09/19/2024
Return to install new gasket installed new gasket formed it verified proper seal and operation
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near York, SC 29745
Mitch H.
Job Details:
09/19/2024
"Tested and ran diagnostics. No stored error codes. Tested suspension, no excessive movement of tub. Suspension good. Ran diagnostics cycle, completed properly, no issues. Removed rotor and inspected slider and other drive components, all good. Ran component tests for agitate and spin, all working properly. Ran DLMS calibration, completed correctly. No issues found and washer operating properly at time of visit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near York, SC 29745
Mitch H.
Job Details:
09/19/2024
Checked and found freezer operating and cooling properly. No excess buildup of frost or ice on evaporator. Found refrigerator fan making loud noise. Ordering fan scroll assembly. Checked part availability and scheduled return for 9/26 AM ; ordrng 1 W11608966 (Fan scroll assembly)
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near York, SC 29745
Mitch H.
Job Details:
09/19/2024
"Removed and disassembled oven door. Removed and replaced both door hinges. Reassembled and reinstalled door. Tested, door now opening and closing properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near York, SC 29745
Mitch H.
Job Details:
09/19/2024
Checked and found both refrigerator and freezer doors have small spots which appear to be rust spots. Advised customer that this may be considered cosmetic. She says she was told by Whirlpool that this is a manufacturing defect and would be covered under warranty. Ordering doors as P&A. Advised customer that if Whirlpool approves replacement then doors would ship directly to them and they would need to inspect for damage and call to schedule.; rqstng P&A on 1 LW10904379 (Freezer door) and 1 LW10912075 (Refrigerator door)
We serviced a
KITCHENAID COOKTOP
Model KCIG556JBL01
Near Mooresville, NC 28117
Jenn F.
Job Details:
09/19/2024
Complaint when using the burner on 7 will boil and then stop and then start to boil again. Under the cooktop there is a burning/electrical smell. No venting cut out in the wall behind the cooktop for venting. All air flow is going to the cabinet under cooktop. Called whirlpool techline. Sr# 7739946347. Advised customer on use of induction and to have installer back out to correct the install and put the vent in behind the cooktop.
We serviced a
WHIRLPOOL RANGE
Model JGRP548HL01
Near Mooresville, NC 28115
Jenn F.
Job Details:
09/19/2024
"Complaint the small left oven does not light. When it is turned on can smell the gas but no spark ignition. Called techline sr#7739945240 advised to replace the igniter, harness and dsi board. Will need to pull the oven out for repair. Documented with Safety sr#7739924260. Unit is under manufacture warranty. ; ordrng 1 WPW10511278 (Dsi board) and 1 W11355922 (Bake igniter) and 1 W11446236 (Igniter wire)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GSS23GYPFCFS
Near Kannapolis, NC 28081
Jenn F.
Job Details:
09/19/2024
Replaced ice maker. Cycled tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Kannapolis, NC 28083
Jenn F.
Job Details:
09/19/2024
"Complaint still banding and bouncing around during spin. No error codes stored. Ran a high spin test with no load tested fine. Called whirlpool techline. Sr# 7739943711. Advised to do a tub clean, unit operating as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Lincolnton, NC 28092
Ryan S.
Job Details:
09/19/2024
Returned to install control and harness. Ran unit to verify proper operation.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Canton, CT 06019
Ruben C.
Job Details:
09/19/2024
Replaced drain pump and bellows tested operation normal ran diagnostics normally drained normal washing normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Farmington, CT 06032
Ruben C.
Job Details:
09/19/2024
Checked unit found handle is broken and freezer door has damaged paint under 30 days ordering freezer door and handle; ordrng 1 W11023679 (Door freezer white) and 1 WPW10672333 (Refrigerator handle)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Plainville, CT 06062
Ruben C.
Job Details:
09/19/2024
Checked unit found basket tub has burrs ribbing towels ordering basket spaner nut and basket block; rqstng P&A on 1 WP21366 (Nut spanner) and 1 W10554251 (Basket) and 1 WP389140 (Basket block)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Plainville, CT 06062
Ruben C.
Job Details:
09/19/2024
Replaced motor was able to get blower off ran diagnostics normal showed cust unit is heating normally
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH09
Near Newington, CT 06111
Chuck M.
Job Details:
09/19/2024
"Replaced condenser fan motor, blade and fan housing. Showed customer it works."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Newington, CT 06111
Chuck M.
Job Details:
09/19/2024
Customer complaint is that gas leak at cooktop. Gas company came out and tagged range. Checked and found gas coming from multiple orifice ordered orifice holders and manifold. ; ordrng 1 W11590058 (Orifice Holder Front left) and 1 W11590059 (Orifice Holder Front Right) and 1 W11495381 (Orifice Holder Center) and 1 W11590060 (Orifice Holder Left Rear) and 1 W11590248 (Orifice Holder Right rear) and 1 W11509588 (Manifold)
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Waterbury, CT 06705
Jimmy R.
Job Details:
09/19/2024
Ran unit and found unit erroring out long drain tested pump and found unit would not pump water out found door bellow had come loose from tub allowing clothing to get into pump and burn out drain pump. Replaced pump and reconnected bellow ran a wash and spin checking operations and unit is now woking to specs ; used 1 W11458345 (Drain pump) from stock
We serviced a
WHIRLPOOL WASHER
Model mvw6230hw3
Near Waterbury, CT 06708
Jimmy R.
Job Details:
09/19/2024
"Tested unit and found machine would not wash ran diagnostics and found errors F7e4 basket reengagement failure, f7e3 basket engaging during wash checked actuator and found drain pump dripping water due to cracked witch shorted actuator, replaced both parts and recalibrated ran wash cycle and all operations are now working to specs ; used 1 W10913953 (Actuator), and 1 W11399437 (Drain pump) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Waterbury, CT 06708
Jimmy R.
Job Details:
09/19/2024
"Ran washer and found unit had been stuck in a drain cycle and would not come out. Canceled unit and ran diagnostics checking for errors found F3e1 pressure sensor fault, f2e1 stuck key, f8e1 long fill checked all errors and found everting operating normally. Ran a calibration cycle and unit went threw properly let unit run thew a wash and a spin checking for issue and found when canceling a cycle unit would keep draining once cancel it would stop the start again, found relay for drain on control stuck on causing 120v to pump all the time, will order new control advised once in we will call for return visit ; ordrng 1 W11578827 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
09/19/2024
"Checked over unit and found freezer had stopped freezing and fridge was holding but not correctly, tested compressor and found running found all fans running chcked frost pattern and only little frost building up. Chcked pressures and found on arrival 47 low side 100 on high side compressor drawing from .9 to .3 amps, let unit equalize and found pressures dropping to 37 on low and 19 on high unit has a restriction. Placed nitrogen onto unit and 250 psi on each side found unit clean and clear, refilled and same issues. Unit will be submitted for review and customer will be in contact with manufacturer.Sr# 7739945178; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Southbury, CT 06488
Jimmy R.
Job Details:
09/19/2024
Installed new wash arms and ran unit threw a wash cycle checked arms and unit is now spraying and washing properly
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Bristol, CT 06010
Ruben C.
Job Details:
09/19/2024
Checked unit keeps draining checked pressure hose is ok ordering control; ordrng 1 W11603811 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Britain, CT 06053
Chuck M.
Job Details:
09/19/2024
Replaced inner basket and wash plate. Tested and showed customer it works. ; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near West Hartford, CT 06110
Chuck M.
Job Details:
09/19/2024
"Customer complaint is that washer had error code F7e1. Ran diagnostics and confirmed F7e1 tachometer missing. Found washer was not agitating or spinning. Checked and found capacitor and actuator faulty. Replaced from T/S and tested. Washer checked ok. ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Hartford, CT 06106
Chuck M.
Job Details:
09/19/2024
Delivered ice container to customer. Open box and ice container checked ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Windham, CT 06226
Amanda R.
Job Details:
09/19/2024
Complaint unit wont start had customers start unit for me wasnt holding start button long enough and cannot push to hard because its not an actual button display did act weird a few times stating error right after starting and counting down on its own stacked unit
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near West Springfield, MA 01089
Mike K.
Job Details:
09/19/2024
"Cs has loaner unit installed so unit to repair is disconnected in middle of room. Replaced harness and swapped units. Ran a drain and spin cycle and operated properly, draining and achieving full speed spin. Cancelled and ran quick wash. Went through fill and into agitate.cancelled and drained out fine. Ran drain and spin again and again spun properly. Cs to monitor.; dspstn on spec-tagged invntry: 1 W11449841 GEARCASE"
We serviced a
LG REFRIGERATOR
Model LFX25973D/01
Near Franklin, MA 02038
Aimee Z.
Job Details:
09/19/2024
Found freezer warm and fridge.Checked fan are all running and compressor running Cap cold and condesor coils cold.Plugged in a amp meter compressor start right upAmps highNeeds compressor and seal system work.Cust buying new
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Wrentham, MA 02093
Aimee Z.
Job Details:
09/19/2024
F7e1. Basket speed fault Wont calibrate or run diagnostics.Looked under washer Gearcase leaking oil and seal tub leaking water .Needs motor and Gearcase Buying new
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Norton, MA 02766
Aimee Z.
Job Details:
09/19/2024
Installed new belt complete Left on a spin cycle and ran
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Tolland, CT 06084
Amanda R.
Job Details:
09/18/2024
Replaced sump assembly tested operation normal ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP