Service History 357

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 09/18/2024

"Replaced main control and same issue, intermittent operation. Found it worked fine f I held a n door switch, would operate the flap while open but not the motor, holding switch down the motor ran fine. replaced door switch and testing fine. Tested while unit was pulled out tested when pushes in and again after leveling, worked fine each time with full bin of ice and cube or crushed.; used 1 W11396033 (LIGHT SWITCH) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Canton, Connecticut 06019

Ruben C.

Job Details: 09/18/2024

Checked unit ran diagnostics test 56 getting error code for ice maker also found freezer door glides are rough to close ordering ice maker and glides; rqstng P&A on 1 WPW10625069 (Left glide) and 1 WPW10625070 (Glide right) and 1 W11658802 (Ice maker)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Burlington, Connecticut 06013

Ruben C.

Job Details: 09/18/2024

"Checked unit tried to run diagnostics would not go keeps draining non stop there is no suds in unit ordering control and facia; rqstng P&A on 1 W11478526 (Facia) and 1 W11419171 (Control), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Burlington, Connecticut 06013

Ruben C.

Job Details: 09/18/2024

Checked unit heating normally but vent in back is being crushed in when dryer pushed back not an issue with unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near York, South Carolina 29745

Mitch H.

Job Details: 09/18/2024

"Checked and found that water is leaking where chute goes into cabinet, running down back wall and freezing around auger bracket all the way down to evaporator causing evaporation fan blade to hit ice buildup. Chute was replaced on last visit. Called tech line spoke to Nate SR# 7739941352. He said to order fill tube extension. Gave me the part number. Ordering part. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WPW10496649 (Fill tube extension)"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/18/2024

Washer not completing cycle and vibrating. Ran diagnostics found no error codes. Ran self test. Washer not level. Adjusted legs washer now level. Ran factory calibration on control. All checks ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/18/2024

Installed new main acu and cycled to temp and tested fine. No more faulting.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Worcester, Massachusetts 01604

Chris B.

Job Details: 09/18/2024

Complaint that the refrigerator is not cooling properly. Refrigerator was unplugged upon arrival. Customer mentioned about a constant ticking noise. Waited to see if theres good frost pattern on the evaporator side. Compressor running quite hotter then it should. Theres a good frost pattern present. Waited 40min to watch the cooling process and looks good. Mentioned to the customer to keep an eye on it for the next few days. Added a bottle of water in the freezer to see how well it freezes. Adjusted temps for both freezer and fresh food section. No issues found at the moment. Mentioned the the customer that the copper water line is kinked and leaking a bit on the connection to the water valve.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Shrewsbury, Massachusetts 01545

Chris B.

Job Details: 09/18/2024

Complaint that the dryer is not heating and had a smell of burnt. Found bad cord and the L1 load connection failed and screws wasnt holding on to the terminal. Needed new terminal block and nut and screws replaced to make good contact. Replaced part and dryer heating normal.; dspstn on spec-tagged invntry: 1 279320 TERMINAL BLOCK

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 09/18/2024

Replaced sump assembly tested operation normal ; dspstn on spec-tagged invntry: 1 W10805015 MOTOR/SUMP

We serviced a

MAYTAG DRYER

Model MDE4658AYW

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 09/18/2024

"Replaced belt and idler, with increased tension the unit will not tumble, bad motor. Quoted for motor/blower wheel denied. With unit being misdiagnosed pulled out installed parts and customer is due all but service call refunded; dspstn on spec-tagged invntry: 1 WPW10112954 BELT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Salisbury, North Carolina 28146

Jenn F.

Job Details: 09/18/2024

Complaint when the compressor comes on vibrates the shelves in the fridge. Checked tubing and back panel. No noise heard while here. Unit operations test ok. Customer will monitor and if the noise returns advised to get a video of the noise.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 09/18/2024

Replaced sump assembly tested operation normal ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/17/2024

Concern not draining. Inspected and found drain system clogged with foreign debris. Foreign debris not covered by contract. Quoted for repair and they will call if wants repaired.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Easton, Massachusetts 02375

Aimee

Job Details: 09/17/2024

F0e5 over loaded Found valve drips and found a color sheet in the fabric dispenser Ran couldnt fin any leaks other than valve drips at softener dispIn washer tray; rqstng P&A on 1 W11220230 (Valve) and 1 W11569112 (Dispenser) and 1 W11550898 (Bezel)

We serviced a

SAMSUNG MICROWAVE

Model ME21M706BAG

Near Taunton, Massachusetts 02780

Aimee

Job Details: 09/17/2024

"Installed new tstat, decode,mag and cap tested heat complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 09/17/2024

"Tested unit and found freezer frosted up and not cooling in fridge, removed evap cover and found heater coming on but only defrosting part of evaporator. Melted all ice and found heater short cycling causing incomplete frost patterns advised customer unit needs a new control and interface she advised me someone had been there 7 times fixing the unit and it never was fix right advised her it was another Company not us and we have to go threw steps to fix it unit probably need to be replaced with a new unit but the controls are not operating properly advised she can call customer service at they wAreenty and go from there. Ordering new main control and interface also fresh food door is warped in the top it should be replaced ; ordrng 1 W11670354 (Control) and 1 W11567938 (Interface) and 1 LW11091610 (Fridge door)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS7

Near Canterbury, Connecticut 06331

Amanda R.

Job Details: 09/17/2024

Complaint some times things are not as cold like milk yogurt nothing has spoiled freezer is normal ice cream hard and bread solid explained customer can adjust thermostat adjusted setting colder for ff section

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS01

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 09/17/2024

Customer complained unit ui not responding. Found unit ui was unresponsive. Replaced ui console. Verified new ui working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 09/17/2024

"Returned to install control and UI, drum wheels, pully wheel and harness to thermistor. Ran unit empty and unit cut off and went to cool down, ran unit with wet rag, unit ran as needed. No noise. Verified proper operation."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Denver, North Carolina 28037

Ryan S.

Job Details: 09/17/2024

"Customer complained of f8e4 error . Found water in drip tray, cleaned out tray and rsn unit. Unit not leaking . Informed customer it could have been siding, object could have pushed water to spray over edge. Verified proper operation."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/17/2024

"Arrived, began disassembling washer. Could not get rotor bolt loose, broke 2 bits in the attempt. Gear case, stator and rotor will have to be removed assembled and stator, rotor and clutch replaced. Requesting P&A for additional needed parts. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 2Xtime (2X time), dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11449841 GEARCASE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Salisbury, North Carolina 28146

Jenn F.

Job Details: 09/17/2024

"Compressor, filter and evap installed. Leak checked. Vac pumped. Charged with 5.75 oz 134a. Ran test 4 twice. Customer to allow 24-48 hours for temps to regulate"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Salisbury, North Carolina 28144

Jenn F.

Job Details: 09/17/2024

Complaint top rack falls down. Replaced the upper rack adjusters. Tested ok. ; used 1 W10712395 (ADJUSTER) from stock

We serviced a

WHIRLPOOL RANGE

Model wfc315s0js3

Near Salisbury, North Carolina 28144

Jenn F.

Job Details: 09/17/2024

Complaint left side pops when closing. Replaced the hinges. Tested ok. ; dspstn on spec-tagged invntry: 1 W10347464 HINGE-DOOR

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Salisbury, North Carolina 28147

Jenn F.

Job Details: 09/17/2024

"Had to break off agitator, nut damaged, inner basket seized to the gearcase. Tried to break free, unable to dislodge the basket off the gearcase. In addition will need to replace the putter tub, inner basket, nut, filter and screws. Put new agitator on to make washer functional til we can replace all parts. May need to break new one off ordering another agitator in case needed. Parts all left with the customer. ; rqstng P&A on 1 W11513243 (Basket) and 1 W11551646 (Nut) and 1 W11219115 (Outter tub) and 1 W11568797 (Filter) and 2 WP8533928 (Filter screw)s and 1 W11656227 (Agitator)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Salisbury, North Carolina 28147

Jenn F.

Job Details: 09/17/2024

Installed control board. Calibrated control. Tested ok. ; dspstn on spec-tagged invntry: 1 W11170317 CNTRL-ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS25C4MGZ06

Near Concord, North Carolina 28027

Jenn F.

Job Details: 09/17/2024

Replaced the control board. Tested the defrost through diagnostics. Unit tested ok.

We serviced a

WHIRLPOOL OVEN

Model WFE535S0LZ3

Near Concord, North Carolina 28025

Jenn F.

Job Details: 09/17/2024

"Replaced control board. Cycles bake, both elements are coming on. Tested ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV11

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 09/17/2024

Installed new username interface. All checks ok.

We serviced a

SAMSUNG WASHER

Model WF393BTPAWR/A2

Near Mansfield, Massachusetts 02048

Aimee

Job Details: 09/17/2024

Found the spin basket broken and shaved to bellow.Needs tub jobCust buying new

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/17/2024

Dryer making loud buzzing noise was making noise from day one the second was plugged in. I found dryer appear to been dropped on the back breaking motor mount clamp is bent abnormally housing is bent as well. Office to call customer when all parts come in. Will need extra time as dryer is in a very tight location ; ordrng 1 WP694089 (Blower wheel) and 1 WP8577230 (Housing) and 1 279827 (Drive mtr) and 1 WPW10121316 (Clamp) and 1 WP348780 (Base)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ17

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/17/2024

Right hand door gasket magnet fell out. I found complaint true. Replaced top right door gasket heated up gasket not additional issues found with refrigerator today.; dspstn on spec-tagged invntry: 1 W10830055 DOOR GASKET

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE28GYNIFS

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/17/2024

Freezer per customer was showing -10? no issues with cooling in freezer. Only the fresh food section I found freezer is measuring -3?. I found fresh food zone is 40? to 34?. I found an evaporator core is completely frozen over. defrost heater is not functioning properly fresh food. Im ordering all associated parts new additional issues found with unit as of right this moment. will have to defrost upon re-arrival.; rqstng P&A on 1 WR55X10025 (Sensor) and 1 WR55X36090 (Heater) and 1 WR17X37708 (Evap cover)

We serviced a

KITCHENAID DISHWAHER

Model KDPE234GPS

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/17/2024

Swing dishwasher is leaking on the floor the middle of the dishwasher I found diverter has been leaking causing issue to occur our replaced motor sump assembly. No additional issues found no leaking occurring as of right now. Dishwasher is now working properly.; used 1 W11665769 (MOTOR/SUMP) from stock

We serviced a

LG REFRIGERATOR

Model LFXS26973S-10

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/17/2024

"Refrigerator is making a loud buzzing noise. I found noises caused by frozen over evaporator.. I am ordering both fan motor assemblies to replace.; rqstng P&A on 1 AEB73764534 (Evap cover fan assembly), ordrng 1 ABA74248415 (Ice fan motor assembly)"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 09/17/2024

"Customers complained of f3e1 error. Changed thermistor from ts . Error returned. Checked ohm at j4 1-2 found 11.8 which was around room temp. New control must be faulty. Ordering new control. Informed customer office will call when parts come in. ; ordrng 1 W11565024 (Control board), dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ4

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 09/17/2024

"Returned to install new element, installed element. Find outer ring still not fully illuminating. Ordering switch for front left burner. Scheduled return call for Monday pm. ; ordrng 1 W11129442 (Switch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 09/17/2024

Customer complained unit was making noise and controls not working. Watched video of issue. Find unit was in drain or flood mode. Found pump avd wires /harness to pump good. Unit on city water avd filters clean. Pressure hose was connected on both ends properly. No holes or cuts in pressure hose. Ordering control board due to faulty pressure system. Scheduled return call for Monday pm. ; ordrng 1 W11608056 (Control board)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 09/17/2024

Complain gear case leaking confirm complaint replace gear case and shield. Ran unit through service test mode and calibration verified proper operation.; dspstn on spec-tagged invntry: 1 W11454741 GEARCASE and 1 WPW10427633 SHIELD

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/17/2024

Complaint washer squealing I found drive belt was slipping I replaced drive belt tested operation no further abnormal noises heard. ; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/17/2024

Dryer gets hot but is not capturing any lint on the filter takes 3 to 5 cycles to dry one load of laundry. I found venting restriction is the cause of customers issue dryer is heating fine no further issues found with dryer at this time install and instruct fulfilled.

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRW02

Near Brooklyn, Connecticut 06234

Amanda R.

Job Details: 09/17/2024

Replaced both door gaskets

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Putnam, Connecticut 06260

Amanda R.

Job Details: 09/17/2024

Stopped at 18 minutes on timed dry for about five minutes display still counts down time then restarts itself no voltage drop at terminal when stopped ; ordrng 1 W11549461 (Motor) and 1 697772 (Wheel)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ00

Near Thompson, Connecticut 06277

Amanda R.

Job Details: 09/17/2024

Replaced all parts ice maker called for water cleaned condenser coils ; dspstn on spec-tagged invntry: 1 W10830055 DOOR GASKET

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Thompson, Connecticut 06262

Amanda R.

Job Details: 09/17/2024

Did verify purchase from rent a center in two year warranty but second year not documented through whirlpool customer needs to call whirlpool to fix issue unit needs new auger motor

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN0WW

Near Woodstock, Connecticut 06281

Amanda R.

Job Details: 09/17/2024

Replaced drain pump tested draining normally

We serviced a

WHIRLPOOL REFRIGERATOR

Model ES5DVAXWB00

Near Mansfield, Connecticut 06268

Amanda R.

Job Details: 09/17/2024

On Saturday lost complete cooling customer cleaned condenser coils 6 flashing above temperature button on display its the 6th sense feature freezing water and temp in ff section today is 39

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chaplin, Connecticut 06235

Amanda R.

Job Details: 09/17/2024

Throwing F7e1 error code replaced actuator tested starting normally recommended getting dehumidifier left capacitor

We serviced a

AMANA WASHER

Model MVW4505MW1

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 09/17/2024

"Customers complaint is washer making screeching noise. Ran self test and everything worked. Inspected underneath and found oil dripping from gear case saturating belt and cam. Needs new gearcase, belt, cam, and agitator. ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11550891 (Agitator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near South Windsor, Connecticut 06074

Jeremy B.

Job Details: 09/17/2024

Installed new stops. All checks ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near South Windsor, Connecticut 06074

Jeremy B.

Job Details: 09/17/2024

Customers complaint is ice maker not working. Found the plastic part on bail arm only on partially causing the bail arm to get stuck. Reattached plastic piece and ice maker cycled and filled.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 09/17/2024

Fresh food section not cooling properly. Found d vandal not running but getting 120vac. Needs new fan ; ordrng 1 WPW10464673 (Evap fan)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/17/2024

"Complaint heating. electrician out checked voltages voltages are correct. I found thermal cut out was open. was open as well. I replaced both heater and thermal cut out tested operations. Dryer is now heating fine. No additional issues with the dryer at this time. Dryer is experiencing a venting outside issue as of right now. ; used 1 279838 (ELEMENT), and 1 279816 (THERMAL KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/17/2024

"Complaint dryer is not heating. I found incoming voltages incorrect red wire dropping out at receptacle. No voltage across red and white black and white has 122.4 V red to black has very young voltages ranging from 12 V AC to 110 V AC wiggle power cord and dryer will start heat when its plugged in at receptacle, power cord blade getting extremely hot to the touch when it is plugged into wall and dryer is running; ordrng 1 279838 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 09/17/2024

"Checked over unit and found power cord missing the ground from when delivered, replaced power cord and recalibrated control unit ran a wash and spin all operations are working to specs"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS6

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 09/17/2024

Installed new control and display heated oven to temp and unit is now working properly. Tested burners and found no simmer adjusted for customer and unit is now operating to factory specs

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/17/2024

"Checked and confirmed noise. Turned water off to washer. Removed and replaced inlet valve assembly. Reassembled, and connected water lines. Tested, valve operating properly and quietly. No other issues found."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 09/17/2024

"Checked and found drain pump constantly running. Could not cancel or enter diagnostics. Could not get lid to unlock. Cut strike to get lid open. Attempted to reset, no results. Ordering control and strike.; ordrng 1 W11627517 (Control) and 1 W11457841 (Strike)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 09/17/2024

Replaced glides and light door switch. Freezer door is closing better and sealing fine

We serviced a

GE REFRIGERATOR

Model PFCS1PJYASS

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 09/17/2024

"Unit not cooling, turned off on arrival. Turned on and fans running, compressor is not, thought I heard it turn on at a very low speed, but sound stopped by time unit was pulled out. Compressor cold, inverter starter. With compressor cold, assuming inverter issue, but had been unplugged so not certain. Verified 120vac to inverter, 12vdc.unable to test compressor operation. Customer aware that there is a possibility of a compressor issue on top of inverter.Quoted for inverter. Accepted. Collected payment in full via cc.; ordrng 1 WR49X10283 (Inverter board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS06

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 09/17/2024

"Unit has been leaking, damaging floors. Found clogged drain in machine compartment and dripping onto compressor, cleared, but ordering replacement. Also making ice but slowly, no temp issues. Ice box fan tests good. Icebox thermistor reads 11. Icemaker passes self diagnostic test. Ordering drain and ice maker. Per office we will contact cs when parts come in to schedule return.; ordrng 1 W11557001 (Icemaker) and 1 W11745091 (Drain dual)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/17/2024

"Removed and replaced timer, temp. control and element. Reassembled, tested, dryer now heating and cycling properly.; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER , used 1 279838 (Element) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/17/2024

Checked and found no response from any inputs. Only button that lights is delay. Will not enter diagnostics. Checked and confirmed correct incoming voltage. Ordering control and UI. Checked part availability and scheduled return for 9/24 AM ; ordrng 1 W11672041 (Control) and 1 W11632709 (UI)

We serviced a

WHIRLPOOL DISHWAHER

Model WDT970SAHZ0

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 09/17/2024

"Removed old adjusters, installed new adjuster kit. Reinstalled rack, tested, rolling and adjusting properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/17/2024

"Checked and found pantry drawer cooling properly, asked customer and he said he didnt have an issue with the drawer. Ran diagnostics tests for all fans, all operating properly with no issues. Found unit not making ice, ran test 56, no ice maker errors. Ran test 57, ice maker cycled and returned to home position properly. Ran valve test 45, valve no working. No water going to ice maker. Requesting P&A for valve and fill tube heater. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11482383 (Valve) and 1 W11087201 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near York, South Carolina 29745

Mitch H.

Job Details: 09/17/2024

"Removed and replaced damper, evaporator fan motor and blade. Tested, all operating properly with no unusual noises."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 09/17/2024

"Installed new Gearcase due to unit making noise wile running, ran a diagnostics cycle and a regular wash cycle all noises are now normal and unit is operating to specs"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 09/17/2024

"Commercial coin op out of 3month warranty. Cs molar by of leaking. Verified , when filling is splashing outside tub, hitting rim. Unit was over half full on arrival, unplugged. Unit is tipped forward a bit, but even lifting level the top b is hanging down further down on front. Needs suspension. Also in testing, unit is not stopping filling. Unit reached over 75% full and still filling (was running rinse cycle, could not get to cancel or go into diagnostics, went into cycle as soon as plugged in) will need a main control.Quoted for suspension and main control plus labor, paid in full via check; ordrng 1 W10780046 (Suspension) and 1 W11712987 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 09/17/2024

"Unit is under 1yr wp warranty per service bench. Wash motor not running, getting voltage. Replaced sump assy and completed diagnostic cycle fine..; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near East Hartford, Connecticut 06108

Chuck M.

Job Details: 09/17/2024

Replaced heater and tested. Checked ok.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Wethersfield, Connecticut 06109

Chuck M.

Job Details: 09/17/2024

Customer complaint is that dryer was making a scrapping noise. Found broken piece of jewelry between drum felt and bulkhead. Removed and tested. Dryer checked ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near West Hartford, Connecticut 06107

Chuck M.

Job Details: 09/17/2024

Replaced wash motor and tested. Dishwasher is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near West Hartford, Connecticut 06107

Chuck M.

Job Details: 09/17/2024

Customer complaint is that dishwasher handle came off. Secured handle. Checked ok. Showed customer it works.

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near West Hartford, Connecticut 06107

Chuck M.

Job Details: 09/17/2024

Customer complaint is that washer was not leveled and washer walked and pulled the drain hose off and flooded basement. Reconnected drain hose and leveled washer. Tested and washer checked ok. Informed customer on balance loads and weight distribution.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Avon, Connecticut 06001

Chuck M.

Job Details: 09/17/2024

Replaced wash motor and gasket. No leaks found. Dishwasher checked ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 09/17/2024

Upon arrival the customer mentioned that the dishwasher was working fine. Did a quick diagnostic run to double check and found no issues with the unit. After talking with the customer find that the unit had over suds. Went through the customers guide to detergent uses and practice. Dishwasher working normal.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 09/17/2024

Replaced part and dryer running normal. Mentioned to the customer the issues that they could have by not venting the dryer. ; dspstn on spec-tagged invntry: 1 WP3392519 THERMAL FUSE

We serviced a

AMANA DRYER

Model NED4655EW1

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 09/17/2024

"Customer complaint is that dryer does not stop turning when door is opened. Inspected and found door switch is faulty. Replaced door switch from T/S and tested. Showed customer it works. ; dspstn on spec-tagged invntry: 1 W10857612 TIMER , used 1 WPW10569603 (DOOR SWITCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 09/17/2024

"Unit is under 1yr wp warranty per service bench. Complaint of unit leaking, found water on floor after running cycle. All dry on arrival. Ran into yuck cycle and went through fill and into wash with no leaking found. Cancelled and drained with no leaking found. I Damiens lower unit and no leaking or water stains on lower unit. Ran another cycle, heavy duty with deep fill and again nit reached full fill and agitating with no l aking.At this time with no leaking or water stains found on unit, it is a no problem found."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 09/17/2024

Installed new mullion due to broken old tested door and unit is now opening and closing properly door is sealing and working to specs

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 09/17/2024

"Ran unit and found machine filling but never washing, ran diagnostics and found error 4-3 wash motor not running checked voltage to wash motor and 120v present wash motor faulty. Replaced sump&motor ran a wash cycle and all operations are now working to specs ; dspstn on spec-tagged invntry: 1 W10518394 HEATER , used 1 W11025157 (MOTOR/SUMP) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS0

Near Walpole, Massachusetts 02081

Aimee

Job Details: 09/17/2024

"Cust stated noise coming from the control damper as before 2 years ago.They open fridge and is at top center of fridge the noise coming from.I ran test 121 could hear it moving , installed new control and re ran test 121Quieter now ."

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/17/2024

"Concern shutting off mid cycle and turning back on after a while. Inspected and found after running roughly half hour motor is getting very hot and motor thermal switch opening, defective motor, will order parts and return.; ordrng 1 WP697772 (Blower) and 1 W11364931 (Motor) and 1 W11733951 (Main acu)"

We serviced a

LG REFRIGERATOR

Model LTCS20020S/00

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/17/2024

"Installed new fan motor and fan is now running properly, please allow 24 hours for temps to regulate."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Medway, Massachusetts 02053

Aimee

Job Details: 09/17/2024

"Found broken blower and needed a tune up; rqstng P&A on 1 WP694089 (Blower wheel), used 1 4392065 (Tune up kit) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Windham, Connecticut 06226

Amanda R.

Job Details: 09/17/2024

When spinning wash plate is spinning not basket needs new shifter ; ordrng 1 W11614637 (Actuator)

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Milford, Massachusetts 01757

Aimee

Job Details: 09/17/2024

Checked gas line bubble no leaks and clean vent not that much lint Found leaking from gas valve rusted ; rqstng P&A on 1 280119 (Gas complete)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 09/17/2024

Fresh food section freezing food. Found 32 degrees in fresh food section. Checked evap and it has 3/4 frost pattern. Suspect leak in evap. Needs sealed system work. Cap tube is copper. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 2 Xtratime (Xtra time)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 09/17/2024

Replaced all parts and refrigerator working normal. No more leaks detected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near East Windsor, Connecticut 06016

Gary V.

Job Details: 09/17/2024

"Inspected and air return channel frozen, thawed out and is working fine now."

We serviced a

MAYTAG DRYER

Model MED7500YW2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/17/2024

Inspected and found no continuity through heater and belt shredded. Quoted and he will call.

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Granby, Connecticut 06090

Gary V.

Job Details: 09/17/2024

Inspected and found O-ring on water feed supply line leaking. Customer would need to replace water feedline and I informed them.

We serviced a

MAYTAG DISWASHER

Model MDB4949SKZ1

Near Simsbury, Connecticut 06070

Gary V.

Job Details: 09/17/2024

"Address in 999 Hopmeadow. Inspected and found wash pump not pumping will order new pump and return. ; ordrng 1 W11414076 (Wash pump), dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM3

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 09/17/2024

Complaint that the freezer gasket is torn and theres ice buildup. Found bad gasket and customer already thawed out the freezer. Refrigerator draining correctly. Quoted for parts and labor. Replaced gasket and all working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 09/17/2024

"Installed new compressor and filter drier. Pressurized to 250 psi of nitrogen found no leaks. Pulled vacuum then charged with 53Gof r600a even frost pattern developed and started cooling properly. ; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 R600A (R600A 14.8 OZ) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 09/17/2024

"Installed new controls and facia customer advised me unit is now staying running but freezing in fridge section, checked thermistors and found ok checked humidity and temp sensor in fridge and found reading Correctly. Advised to give unit 24 to 48 hrs and make sure temps are good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 09/17/2024

"Ran washer and found unit would error F9e1 long drain found drain ouzo faulty, replaced drain and recalibrated unit checked for other errors and found F0e7 load detected wile running a clean. Found when spinning unit would make a lot of noise from Gearcase the beating is bad and needs new Gearcase will order and return. Parts tentative p/a ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam), used 1 W11399437 (Pump) from stock"

We serviced a

LG REFRIGERATOR

Model LRFS28XBS/01

Near Blackstone, Massachusetts 01504

Aimee

Job Details: 09/17/2024

"Ff fan error control isnt receiving feed backfreezer fan no frost build up and freezer is cold Needs fan complete and pcb board ; ordrng 1 AEB73764519 (Evap cover), rqstng P&A on 1 ABQ76121034 (Pcb)"

We serviced a

KITCHENAID DISHWAHER

Model KDFE304DSS0

Near Walpole, Massachusetts 02081

Aimee

Job Details: 09/17/2024

F3e1 for the owi not sensing clean water.Ran diagnostics is drain and smell from garbage disposal.Cust would like me to order owi; ordrng 1 W10134017 (Owi)

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