Service History 343

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Mooresville, North Carolina 28117

Jenn F.

Job Details: 09/25/2024

Replaced the valve and main control board. Calibrated the control. Ran diagnostics. Started a wash cycle to verify water will turn off in cycle. Tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Cornelius, North Carolina 28031

Jenn F.

Job Details: 09/25/2024

"Complaint the dispenser never opens when a pod is put in it and closed. No error codes stored on control. Ran diagnostics cycle with no pod in dispenser, did not open. Dispenser reading open. Replaced the dispenser. Ran diagnostic, leak checked. Dispenser is now opening. Tested ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Huntersville, North Carolina 28078

Jenn F.

Job Details: 09/25/2024

Complaint ice maker keeps making ice. Found the ice maker extension arm not secure. Secured arm. Tested ok.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28216

Jenn F.

Job Details: 09/25/2024

Complaint f3e1 error code exhaust thermistor error. Replaced the control board. Still same error as soon as the unit is started. 13.19 k ohms at thermistor. 13.19 k ohms at the board connector p14 pin 3-6(exhaust). Pin 1-2 (inlet) 62.2 k ohms. Called whirlpool techline sr# 7739986507 being submitted to engineering for further review.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM08

Near Hartford, Connecticut 06106

Amanda R.

Job Details: 09/25/2024

Complaint that the top of freezer door gasket not sealing and condensation dripping down center strip between sections leveled unit and heated up gasket and molded to cabinet

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Hickory Grove, South Carolina 29717

Mitch H.

Job Details: 09/25/2024

"Checked and found that screw holding rotor had come loose causing rotor to slip. Removed bolt, applied locktite, reinstalled and tightened bolt securely. Ran control calibration. All operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 09/25/2024

"Unit not draining, drain pump is running, drain hose goes to a standing drain pipe. Vacuumed out water in unit and replaced drain pump, filled unit twice and cancelled, drained out fine both times; used 1 W11412291 (DRAIN PUMP) from stock"

We serviced a

MAYTAG DRYER

Model MEDP586KW0

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 09/25/2024

"Replaced door and ran timed dry, unit operating floor me and door closing properly adjusted door strike to close easier."

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Huntersville, North Carolina 28078

Jenn F.

Job Details: 09/25/2024

"Complaint while cooking popping noise and electrical smell from the console. All of the switches are popping and sparking when the temp is adjusted or changed. Right both switches are burnt in switch. Duel burner switch sparks everytime the temp is adjusted. Called techline SR7739987230. Called safety covering parts and labor w1cc071wpl1 replaced switches. Tested ok. ; used 1 WPW10434452 (INFINITE SWITCH), 1 WP3149400 (INFINITE SWITCH), 1 WP3149404 (INFINITE SWITCH), and 1 WP3149404 (INFINITE SWITCH) from stock"

We serviced a

KITCHENAID M/W OTR

Model KMHS120EBS2

Near Huntersville, North Carolina 28078

Jenn F.

Job Details: 09/25/2024

F1e4 stuck mw relay. Checked door switches all testing good. Needs new control board. Replaced control board. Tested ok. ; dspstn on spec-tagged invntry: 1 W11182110 CNTRL-ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ17

Near Charlotte, North Carolina 28269

Jenn F.

Job Details: 09/25/2024

Complaint to 2 shelves in the fridge side is freezing the product. Fridge is set to normal (3snowflakes). Ff temp is reading 33 degrees F. Freezer temp is reading 4 degrees F. Adjusted the temp setting in the fridge. Tested ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Easton, Massachusetts 02375

Aimee

Job Details: 09/25/2024

Installed new valve and dispenser with bezel and tested complete

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 09/25/2024

Checked and tested washer. Found basket running very eccentric and causing washer to vibrate and move. Ordering basket. Advised customer that basket will ship directly to him and he will need to inspect for damage and call to schedule return visit.; ordrng 1 W11513244 (Basket)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 09/25/2024

"Removed and replaced control panel. Reinstalled bezels and knobs. Tested, all top burners and bake and broil operating properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 09/25/2024

Tested and ran diagnostics. No stored error codes. Ran dishwasher in both express wash and normal cycles. No unusual noises found. Customer states that it makes a buzzing noise through almost the entire cycle. Based on customer description unit needs pump/motor assembly. Quoted customer for replacement of pump/motor and saved estimate. Customer declined repair. Collected for service call on cc.

We serviced a

WHIRLPOOL REFRIGERATOR TO

Model Et18pkxan00

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/25/2024

"Inspected and found lite bulb not working, and installed other lite bulb customer had and tested fine."

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW1

Near Ellington, Connecticut 06029

Gary V.

Job Details: 09/25/2024

"Installed valve and also found idler pulley squealing, replaced also, cycled and tested fine.; used 1 279640 (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 09/25/2024

"Installed new clips and wash pump, cycled, tested fine."

We serviced a

FRIGIDAIRE RANGE

Model LFEH3054UFE

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 09/25/2024

"Concern is not getting hot. Inspected and found bake temp got to 350 and 400 degrees with no problems, broil working properly as well, cycled unit multiple times and no issues found at this time."

We serviced a

MAYTAG DRYER ELECTRIC

Model MDE5500AYQ

Near Windsor, Connecticut 06095

Gary V.

Job Details: 09/25/2024

"Inspected and found idler, belt and rollers worn out, quoted for repair and she will call if wants repaired.; dspstn on spec-tagged invntry: 1 WP33002535 BELT and 1 WP6-3700340 IDLER PULLEY"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Windsor, Connecticut 06095

Gary V.

Job Details: 09/25/2024

"Installed new control and dispenser, cycled and tested fine."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS08

Near Windsor, Connecticut 06095

Gary V.

Job Details: 09/25/2024

"Inspected and found all doors with blemishes, took pics. Also water dripping from dispenser, and needs water valve, unit out of 30 day cosmetic, will submit for approval from manufacturer.; ordrng 1 W11524655 (Inlet valve) and 1 W11661560 (Door stainless) and 1 13107887SQ (Door stainless) and 1 12977880SQ (Door stainless)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Windsor, Connecticut 06095

Gary V.

Job Details: 09/25/2024

"Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 WPW10196393 DAMPER CNTRL"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 09/25/2024

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV10

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 09/25/2024

"Unit is under 1yr wp warranty per purchase receipt.Icemaker hasnt worked since received. Would not go into manual harvest. Replaced ice maker and went through harvest and filled . Cs to monitor (pre-Id icemaker was incorrect ace we had wrong model number); dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER , used 1 W11700250 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 09/25/2024

Complaint that the dryer is making loud noises while turning. Found bad rollers and belt. Quoted for parts and labor. Replaced all parts and dryer running normal. 1yr warranty on parts and labor.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 09/25/2024

Replaced all parts and unit working properly. Good lighting and all sealed properly. Used sliders to move refrigerator and customer mentioned that they are not worried about the flooring. No damages done and customer very happy after showing the end results.; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC

We serviced a

KITCHENAID DISHWAHER

Model KDFE304DSS0

Near Walpole, Massachusetts 02081

Aimee

Job Details: 09/25/2024

Installed new owi and ran diagnostics N error code

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hartford, Connecticut 06120

Amanda R.

Job Details: 09/25/2024

The lid lock keeps clicking dont lock wont start replaced lid lock tested starting normally ; used 1 W11513248 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near East Hartford, Connecticut 06108

Amanda R.

Job Details: 09/25/2024

Complaint that freezer working but ff section not cooling Evaporator fan motor getting 120v but not running needs new motor ; ordrng 1 W11024089 (Motor)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 09/25/2024

Replaced all parts and dishwasher running normal. No leaks detected.; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Monson, Massachusetts 01057

Chris B.

Job Details: 09/25/2024

Complaint that the refrigerator was getting too warm at times. Found no issues with the unit. Compressor running good and no problem with the cooling. Heating element is working fine. Customer mentioned that they had to clean the bottom and since then its been running fine. Mentioned to the customer to keep an eye on it for the next few days.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Charlotte, North Carolina 28269

Jenn F.

Job Details: 09/25/2024

F5E1 door switch stuck open f4e3 wash motor needs new wash motor. Not on truck. Order part. ; ordrng 1 W11665769 (Sump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS25C4MGZ06

Near Concord, North Carolina 28027

Jenn F.

Job Details: 09/25/2024

Complaint freezer back still frosting up. Ran test 3 defrost sensor open. Replaced thermistor. Ran test 3 again and passed. Ran test 13 to test heater. Defrosted coils. Tested ok. ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2055FRZ00

Near Hebron, Connecticut 06248

Jeremy B.

Job Details: 09/25/2024

Customers complaint is ice maker not working. Nail arm keeps falling out and bottom bracket broken. Needs new icemaker. ; rqstng P&A on 1 4317943 (Ice maker)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 09/25/2024

Dryer not starting. Tested supply power and found 1:vac between L1-N and 120vac between L2-N and 99vac between L1-L2. Customer must resolve power problem. Tried resetting breaker.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23A9771SG/AA REV

Near Milford, Massachusetts 01757

Aimee

Job Details: 09/25/2024

Found the ice maker broken.Icemaker is on order; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Wethersfield, Connecticut 06109

Jeremy B.

Job Details: 09/25/2024

Water leaking from icemaker fill tube where it connects to valve was able to replace fitting in valve. Tested and found no leaks. ; used 1 WP4373559 (FITTING 5/16-1/4) from stock

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near East Hartford, Connecticut 06108

Amanda R.

Job Details: 09/25/2024

Washer not working needs to get that information dispatched to us for repair the dryer information was dispatched not the washer but the washer is the broken unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Manchester, Connecticut 06042

Amanda R.

Job Details: 09/25/2024

Ff section led not working replaced led working normally

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 09/25/2024

Tested and ran diagnostics. Confirmed F1E6 magnetron error. Pulled oven partially from wall. Removed covers and found bullseye mark on wave guide chamber. Magnetron burnt and damaged chamber. Unit is not repairable. Advised customer of findings and showed them the damage. Collected for service call on cc.

We serviced a

WHIRLPOOL WASHER

Model mvwb955fw1

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 09/25/2024

"Tested and ran diagnostics. Found F5E1 lid switch error, no other error codes. Ran diagnostics cycle 51, lid locked and operated properly, completed diagnostics cycle with no issues. Exited diagnostics, ran rinse and spin cycle, lid locked and operated properly. Removed console, Ohmed out lid lock at connector. Reading 39 ohms on motor winding. All other tests reading 0 ohms. All within range stated on tech sheet. Lid switch tested good. Ran normal cycle, all operating properly. Spoke with customer, he said that on Powerwash cycle, it starts normally but within first few minutes it stops, lid unlocks and lights flash. Ran power wash cycle, allowed to run from 1:49 down to 1:40, no issues. Advised customer that complaint could not be duplicated. Possible issue with control board. Control board is discontinued and no longer available."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/25/2024

"Disassembled, removed and replaced water valve and heater. Reassembled, ran test 56, no ice maker errors. Ran test 57, ice maker cycled and returned to home position correctly. Ran valve test 45, valve activated and filled properly. All components checked good."

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42EASJ2WW

Near Milford, Massachusetts 01757

Aimee

Job Details: 09/25/2024

Installed new start switch and buttonTested completeKnob wasnt covered

We serviced a

KITCHENAID DISHWAHER

Model KUDS01DJSS0

Near Wrentham, Massachusetts 02093

Aimee

Job Details: 09/25/2024

Installed upper spray arm complete

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS4

Near Northampton, Massachusetts 01062

Mike K.

Job Details: 09/25/2024

"#286 Unit is under 1yr wp warranty per service bench. Complaint of popping breaker during preheat. 4 wire cord. Has removed grounding strap from terminal nap to rear cover. Getting connectivity between neutral and ground at outlet. Per Randy at office this could cause breaker issue.Called Techline verified likely source of issue is house electrical as neutral and ground should not be bonded. They sent me to safety to document with them as well. Mentioned this is on all three unitsSr#7739986568Transferred to Safety, documented and notified this is on all 3 units ref #7739961042"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 09/25/2024

"Not completing cycle had picture of unit screen going clear mid cycle, still on but time gone, had stopped running.other times seems to just be going and going without end. F5e3 error in history lock error, ran diagnostic cycle and completed properly with no issues. Possible long cycle just unbalanced load or suds. But For continued intermittent errors ordering control and u/i. Control Byron was replaced once before. Cs understands unit did not in testing, doesnt show any corresponding errors and maybe part of normal operation, the picture looked un normal and reason for replacing parts, but also possible there was a power interruption as cause.; ordrng 1 W11544680 (Control) and 1 W11319991 (U/I control) and 1 W11565030 (Lock)"

We serviced a

MAYTAG washer

Model MVWP575GW1

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/25/2024

Installed new gear case. Ran calibration then self test all checks ok.

We serviced a

WHIRLPOOL WALL OVEN

Model KERS202BSS0

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 09/25/2024

Complaint that the range is not heating properly in the oven side. Found error code F6E1 runaway temp. Found broiler not cycling and would stay on. Found bad control board. Quoted parts and labor. Customer decided not to fix the unit do to age and price. Collected trip fee.

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near Vernon, Connecticut 06066

Amanda R.

Job Details: 09/25/2024

When calling customer said they werent home and it hasnt leaked in over a week and if does will call to schedule another appt

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 09/25/2024

Replaced motor and control tested operation normal

We serviced a

LG REFRIGERATOR

Model LRFS28XBS/01

Near Blackstone, Massachusetts 01504

Aimee

Job Details: 09/25/2024

Installed new fan complete could here fan running Also replaced pcbComplete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/25/2024

Installed new door and air tower. Customer to keep an eye on it to see if frost comes back in freezer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW01

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/25/2024

Fresh food section not cooling properly. Found ice build up on top side of evaporator but clear in the middle. Seems like the door was left open and warm air migrated causing frost. Cleared away ice and set to recommended temps. Please allow 24 hrs for temps to stabilize.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/25/2024

Dishwasher not draining found internal hose clogged. Cleared and tested all checks ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Newington, Connecticut 06111

Chuck M.

Job Details: 09/25/2024

Replaced all orifice holders and manifold. Tested and no gas smell is present.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Newington, Connecticut 06111

Chuck M.

Job Details: 09/25/2024

Replaced slides for freezer door and basket. Door switch is glued and foamed in. Took pictures and called techline. Was told to continue and try to get switch out. If wires are not accessible after removing switch call techline back to have unit deemed unrepairable. Removed switch and was able to replace took pic. liner tape 482395. SR#7739984306

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Plainville, Connecticut 06062

Chuck M.

Job Details: 09/25/2024

Customer complaint is that dishwasher is rusting at bottom of door panel and clear coat is starting to peel. Explained to customer dishwasher is out of cosmetic warranty. Customer wants door panel submitted for authorization. Will contact customer to update status. ; rqstng P&A on 1 W11416371 (Door panel stainless)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ1

Near Plainville, Connecticut 06062

Chuck M.

Job Details: 09/25/2024

Replaced rack adjuster wheels. Checked ok. Showed customer it works.

We serviced a

SAMSUNG WASHER

Model WF45R6100AC

Near Plymouth, Connecticut 06786

Chuck M.

Job Details: 09/25/2024

Customer complaint is that washer leaks. Inspected and found water drips from dispenser housing. Ordered dispenser housing P&A. ; rqstng P&A on 1 DC97-21472A (Drawer Housing Assy)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Bristol, Connecticut 06010

Chuck M.

Job Details: 09/25/2024

"Customer complaint is that dishwasher was not cleaning dishes. Ran diagnostics and found error code. F7e1 no heat. Dishwasher checked ok during automatic test cycle and heater is working. Advised customer to run water at sink before starting dishwasher. Dispenser door was broken. Replaced dispenser from T/S. Truck stock dispenser has broken rinse aid door. Ordered dispenser. P&A. ; rqstng P&A on 1 W10861000 (detergent dispenser), used 1 W10861000 (DISPENSER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Avon, Connecticut 06001

Chuck M.

Job Details: 09/25/2024

Customer complaint is that dishwasher control panel was not working. Confirmed display was not responding and garbled. Took pic. Tested water temp and it is at 132 degrees. Informed customer that water going into dishwasher should 120 degrees Replace console and UI. Ran diagnostics and found error codes FAe2 Vent Wax Motor electrical problem. F2e1 Stuck Key. Cleared error codes and tested. Ordered Vent and gasket. ; rqstng P&A on 1 W11649995 (Vent) and 1 W11545539 (Vent Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2558VEW2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/25/2024

"Inspected and found ice build up in freezer, unit no longer defrosting, ohmed heater and bi metal and circuit is closed. Unit needs new jazz board, quoted and he will call if wants to repair."

We serviced a

LG WASHER

Model WM9000HVA

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 09/25/2024

Complaint that the washer is nor draining and theres an OE error code. Found bad drain pump. Quoted parts and labor. Will order parts for a return visit. Collected in full.; ordrng 1 4681EA2001T (Drain Pump)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near China Grove, North Carolina 28023

Jenn F.

Job Details: 09/25/2024

"Complaint makes a noise in spin and not draining at all. Just had work done on the washer about 2 months ago. Found loose connection to the drain pump. Secured, relocated the harness clip. Calibrated the control. Tested ok."

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 09/24/2024

"It looks like original door had hit frame, possible cause of door shattering, new door is closing fine, but it makes relay clicking sound and it only stays on a couple seconds, there is a bend in the frame. The dents in frame would be unrepairable and could cause switch issuesContacted techline. Documented damage. Unrepairable. Cs to contact whirlpool customer service. 1-800-253-1301Sr# 7739974404"

We serviced a

GE WASHER

Model Gfw850spn0rs

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 09/24/2024

"Symptoms different then original visit, tech had said the control (opened box, did not install, returning to office) was shot in the dark because of no failure found at that time. Rediagnosed unit.Unit running for a couple minutes then ends.Diagnostics show error three, locked rotor monitor. Tub spins free by hand. Running test 14, Spin, will run for about 5 seconds, per tech sheet that indicates bad hull sensor, sensor wires are in motor connector, no sign of damage. Repair would be motor, then inverter and then control per tech sheet.Quoted for motor. Did not test with control ordered as that would be third component accordingly by to tech sheet.Customer accepted quote, which is less then price already paid for control/labor. Cs knows it could be additional parts if motor doesnt solve error. Cs told would not refund anything if needed until repair is complete or further repairs denied.; ordrng 1 WH03X29524 (Motor)"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 09/24/2024

"Customer complained unit wont start, found bad lid switch. RePlaced from truck stock verified proper operation ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 09/24/2024

"Customer complained of f code. Found f7e1 and cap error. Found wire to capacitor torn off, found control not sending signals to run. Cap short caused board short. Ordering cap, harness and control board. Scheduled return call for Friday pm ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness) and 1 W11395618 (Cap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Denver, North Carolina 28037

Ryan S.

Job Details: 09/24/2024

"Returned because customer said she had no water. Found water line to icemaker and watercress out frozen. No signs of food in refrigerator freezing and unit reading at 39? set to 37? tester temp to 39? resivoir was cracked so ordering new resivoir. Installed rear valve, left triple valve for return call. Also ordering icemaker heater . And ref thermomister. Informed customer office will call when parts come in ; ordrng 1 W11482382 (Resivoir) and 1 W10316760 (Thermistor) and 1 W11087201 (Heater assembly)"

We serviced a

WHIRLPOOL OVEN

Model JMW3430DS02

Near West Hartford, Connecticut 06107

Chuck M.

Job Details: 09/24/2024

Customer complaint is that console works intermittently and customer has to reset breaker to use oven. Confirmed error codes is F2e1 Stuck Key. Ordered console. ; ordrng 1 W11236885 (console)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near West Hartford, Connecticut 06110

Chuck M.

Job Details: 09/24/2024

Customer complaint is that washer was not working. Inspected and found sandwich bag in drain pump housing obstructing drain. Removed and tested. Washer checked ok.

We serviced a

KITCHENAID RANGE

Model KFEG500ESS6

Near West Hartford, Connecticut 06110

Chuck M.

Job Details: 09/24/2024

Installed main harness and a power cord from T/S. Tested and range is working properly. ; used 1 PT220 (RANGE CORD 4' 3 WIRE) from stock

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Durham, Connecticut 06422

Jeremy B.

Job Details: 09/24/2024

Blower wheel cracked causing noise. Needs new motor and wheel. Wheel seized. ; rqstng P&A on 1 W11549461 (Motor) and 1 WP697772 (Wheel)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 09/24/2024

Customers complaint is washer not filling with enough water. Ran diagnostics found no error codes. Ran self test and it went through fine. Started a bulky sheets cycle and demonstrated proper water levels. Washer working as designed.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near East Hampton, Connecticut 06424

Jeremy B.

Job Details: 09/24/2024

Customer having problems with start button. Instructed customer on proper way to press and start a wash. All checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near West Hartford, Connecticut 06117

Jeremy B.

Job Details: 09/24/2024

Arrived and leak checked system. Found a leak at the factory fitting on filter drier. Replaced filter drier and purged nitrogen through system then leak checked with 250 psi of nitrogen. Found no leaks. Pulled a vacuum then charged with 54G called tech support to update SR#7739764929

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 09/24/2024

"Complaint that the unit is not washing through correctly. Found error codes F8E1, F8E3, F7E7, F9E1, F8E6. Found control board not responding to the lid lock, drain or running diagnostics test. Wasnt able to get a good pics of the model and serial but was able to verify the M/S. Pic may be too blurry. Will need to order control board to be able to run all components for proper testing. Customer will need the have the washer set to its location and connected to the water line and drain line to fully verify it. Will order parts and customer will call office when the unit is installed.; ordrng 1 W11626074 (Control Board) and 1 W11643701 (Lower Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 09/24/2024

Replaced auger motor bracket and coupling tested operation normalauger motor is dispensing now tested normal

We serviced a

JENN-AIR RANGE

Model JDRP548HL01

Near Belmont, North Carolina 28012

Mitch H.

Job Details: 09/24/2024

"Disassembled oven front, removed and replaced control and expansion boards. Reassembled, turned breaker back on. Tested both ovens, heating and operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/24/2024

"Disassembled, removed and replaced main control and UI. Reassembled, tested, started normal cycle. Filled and began washing correctly. Canceled cycle, drained normally. All functions now operating properly."

We serviced a

SAMSUNG OVEN

Model NE59N6630SS/AA

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 09/24/2024

Checked unit found line cord is broken not getting proper voltage cust is going to get his own cord

We serviced a

SAMSUNG WASHER

Model WA45T3200AW

Near Putnam, Connecticut 06260

Amanda R.

Job Details: 09/24/2024

Replaced all suspension

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Putnam, Connecticut 06260

Amanda R.

Job Details: 09/24/2024

"Black wire broken going to drain pump fix wire so they can use ordered wire harness ; rqstng P&A on 1 W11590868 (Harness), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Killingly, Connecticut 06241

Amanda R.

Job Details: 09/24/2024

Ice maker not harvesting ice replaced ice maker and set temps atbrecomdned ; used 1 W11700250 (ICEMAKER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 09/24/2024

Assisted tech with sealed system repair. Found leak at filter drier.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Bloomfield, Connecticut 06002

Chuck M.

Job Details: 09/24/2024

Replaced motor. Had to cut off blower wheel. Replaced blower wheel and roller kit. Tested and dryer checked ok.

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Windsor, Connecticut 06095

Chuck M.

Job Details: 09/24/2024

"Customer complaint is that dryer made loud noise and stopped working. Found motor support damper damaged and blower wheel also damaged. Replaced from T/S and tested. Dryer is working properly. ; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER WHEEL) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/24/2024

"Disassembled washer. Removed and replaced gear case, stator, clutch, slider and rotors. Reassembled, ran DLMS calibration then diagnostics test cycle. All completed correctly and washer operating properly.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W11449841 GEARCASE , and 1 W10754448 CLUTCH"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/24/2024

"Found lid strike broken. Removed and replaced strike. Tested, washer now operating properly.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rock Hill, South Carolina 29730

Mitch H.

Job Details: 09/24/2024

"Removed and replaced control, lid latch and strike. Ran control calibration, all completed properly. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE , used 1 W11700916 (Lid lock) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/24/2024

"Checked and found new compressor clicking on and off attempting to start. Removed back, took amp draw. Found compressor pulling 9 amps when attempting to start. Compressor defective and locked up. Ordering another compressor. Advised tenant that office will call landlord to schedule when parts arrive.; ordrng 1 W11582579 (Compressor kit) and 1 W11506635 (Coupler)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near China Grove, North Carolina 28023

Jenn F.

Job Details: 09/24/2024

Complaint the clean washer light flashes and will not start. Error code F5e3 unlock error. lid lock flashes when you try to start. Need new control and lid lock. Order parts. ; ordrng 1 W11565030 (Door lock) and 1 W11680389 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Mooresville, North Carolina 28117

Jenn F.

Job Details: 09/24/2024

"Complaint the unit makes a grinding noise at the end of spin randomly. Found the bolt on the motor off, slider good. secured the bolt to the motor. Stored error code F6e3. Ran calibration on the control. Ran diagnostic test. Unit tested ok."

We serviced a

MAYTAG DRYER

Model MED6230HC3

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 09/24/2024

"Returned and installed new UI. Unit unit now working as designed.. Wife called and said she wanted me to make a report saying that it needs to be replaced informed customer UI was the issue ordered and replaced Ui . Calling safety to make report, informed customer this is the 2nd ui changed. She noted in report. safety. Sr# 7739047222."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 09/24/2024

Return to install new icemaker installed new icemaker cycled icemaker icemaker filled with water verified proper operation

We serviced a

KITCHENAID RANGE

Model KODE500ESS20

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 09/24/2024

"Customer complained of error code found error code F6E9 UI was not responsive, ordering UI and both control boards. Customer was also complaining of humidity issue cannot check fans until repair. Scheduled return call for Wednesday 10-2-24 am . ; ordrng 1 W11600643 (Ui) and 1 W11448962 (Control board) and 1 W11598200 (Control board)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Mooresville, North Carolina 28117

Jenn F.

Job Details: 09/24/2024

"Complaint breaker was tripped no power to the unit. Found open fuse on filter board. Checked all door switches, they tested good. Replaced the fuse. Tested with water; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/24/2024

"Inspected and found roller dry and needed lubricant, cycled and tested fine."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/24/2024

"Inspected and found multiple problems deli draw board not getting voltage or powering on, also all lights in all components not coming on and water dispenser working irraticlly , quoted and they will call."

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